Key actions in these three areas are set out in the 12 lessons presented in this synthesis report. We are grateful for comments on earlier drafts from Ian Brownwood, Niek Klazinga, Francesca Colombo, Mark Pearson and Stefano Scarpetta from the OECD Directorate of Employment, Labour and Social Affairs. Thanks also go to Marlene Mohier, Lucy Hulett and Alastair Wood for editorial input and to Duniya Dedeyn for logistical support.