In meeting multi-faceted sustainability challenges, governments are, for example, increasingly using open data and big data analytics to improve accuracy in forecasting citizens’ demand for public utilities or to screen for irregularities in public procurement. Predictive analysis is also used to identify issues before problematic scenarios develop, and sentiment analysis is deployed in engaging citizens in public consultation and decision-making processes, notably through e-participation. As this collective global effort, led by the United Nations, gains momentum towards greater acceptance, and the institutional linkages among the economic, social and environmental pillars of sustainable development are strengthened, there is a need for awareness of the importance of e-government that is for and with the people, in achieving higher standards of living for future generations.