Providers stated that the clinics were underused partially because parents discouraged young household members from relying on the services, although the experience of one NGO was positive after parents had participated in awareness sessions. Over 90 percent stated they would return to the clinics. The report identified the same barriers as above on provider attitudes and gender differences. It found that the services did not meet many of the needs expressed by youth, such as mobile clinics, educational programmes targeted at specific age-groups and according to gender, outreach services, and training courses on how to tackle major risk factors. According to WHO, universal health care coverage ensures that all people have access to "Promotive, preventive, curative and rehabilitative health services, of sufficient quality to be effective, while also ensuring that people do not suffer financial hardship when paying for these services.