At the other end of the scale, 13.8% of people working in the hospitality sector have completed some form of tertiary qualification, compared to 31.3% in the economy as a whole (Figure 6; Table A.8, Annex 4). Accommodation and Food Sen/ices Activities (ISIC Rev 4). The ILO and UNWTO (2013) recently noted that a significant proportion of service positions (around 25-30%) are supervisory or skilled occupations at managerial, professional or technical levels.