In this specific study, Yao et al (2012), use the most intensive for on the intervention, which consists of classroom instruction supported by a number of internet-based educational resources known as the ‘Handover Toolbox’. These answers are quite revealing, and suggest that - much like the last survey -policy makers can do a lot to set the foundations for better safety in primary and ambulator)' care. Information infrastructure appears to offer the most hope for policy solutions.