The majority (83%) were women. Evaluation showed that people felt that they had improved their skills in getting on and off the vehicles (which is considered as one most critical issue) and were more confident in using public transport. A good practice example for dealing with information in a sound way is a traveller information system on barrier-free travelling in Frankfurt and Berlin (Germany), the BAIM system: "Barrierefreie OV-Information fur mobilitatseingeschrankte Menschen“ (barrier-free information for persons with mobility impairments).