Mind is an independent charity organisation. These groups represent important sources of information and support for service users; many organisations also present their own research, for example surveys of service user needs or access. Some non-governmental organisations also provide mental health services, from support group services to more regular care services for mental ill health sufferers or their carers or families. The Crisis Care Concordat, launched in February 2014, details how the Government plans to improve emergency support for people in mental health crisis across the country.