review: Stayed here at start &amp; end of a two week trip to California. Eight nights in all. The hotel is in a great location, just outside the BART station, with a direct train to-from the airport. There is a lift from the station up to the street. The area around the station is a bit seedy with a lot of down-and-outs but no hassle experienced. It is a good spot for shopping (Westfield Centre across the street &amp; Union Square area up the street a couple of blocks). Cable car turntable is just along the street. Powell-Hyde route is best - but busiest.The hotel was spotlessly clean. The rooms were excellent. There are 30 floors, some great views over the city.I see in petthekat's review that Maria on reception gets a mention. She also sorted us out. When we came back for our second stay, one of our rooms did not appear on the register &amp; the hotel had overbooked (apparently it does this a lot). But Maria sorted it - we got 2 rooms on the 29th floor reasonably close to each other. Luckily we had arrived at 4 p.m., I don't know what would have happened if we'd arrived at 11 p.m. One gripe : the hotel charges $15 a day for WiFi. We stayed in 5 other hotels in California and none of them charged.I would definitely stay here again and would have absolutely no hesitation recommending it
question: Is it a good hotel?
The hotel is in a great location