Question: As a health professional, you must have communicative qualities / abilities. Based on the following dialogue, identify what the nurse does: Patient - I do not know what they are going to do to me, I am afraid that something goes wrong in the operation. Nurse - Do not worry, calm down, you will see how everything will turn out well. 
 Options:  <1> It is receptive and encourages the communication of more concrete aspects. <2> It is giving false assurances, offers reassuring answers without reasonable basis. <3> The nurse uses the technique of pointing. <4> It is transmitting the nurse's own safety. <5> It is addressing the patient's anxiety.
2