We conducted the human evaluation using Amazon Mechanical Turk to assess subjective quality. We recruit master level workers (who have good prior approval rates) to perform a human comparison between generated responses from two systems (which are randomly sampled from comparison systems). The workers are required to judge each utterance from 1 (bad) to 3 (good) in terms of informativeness and naturalness. Informativeness indicates the extent to which generated utterance contains all the information specified in the dialog act. Naturalness denotes whether the utterance is as natural as a human does. To reduce judgement bias, we distribute each question to three different workers. Finally, we collected in total of 5800 judges. 
 Question: What was the criteria for human evaluation?
to judge each utterance from 1 (bad) to 3 (good) in terms of informativeness and naturalness