We evaluated our models on 3 different datasets:

CSAT dataset for CSAT prediction, consisting of spoken transcripts (automatic via ASR).

20 newsgroups for topic identification task, consisting of written text;

Fisher Phase 1 corpus for topic identification task, consisting of spoken transcripts (manual); 
 Question: What datasets did they use for evaluation?
CSAT dataset 20 newsgroups Fisher Phase 1 corpus