
15038 mein

 
aine 15038 vishesh roop seey anuvaad seva pradaataon key liye vikasit ack vaapas liya gayaa gunavatta maanak haye. aine 15038 maanak ney seva kii susangat gunavatta sunishchit kii. 2015 mein, saine ney 15038 mein vaapas leey liya aur europeeya maanak key roop mein iso 17100 koo apanaaya.
kaee europeeya anuvaad companiyon ney lambe samay seey apane grahakon koo pradaan kii jaane vaali sevaaon kii gunavatta kaa pradarshan karane key liye ack vishvasaniya vidhi kii aavashyakta mahsoos kii haye. kaee logon ney gunavatta prabandhan pranaliyon key prati apani pratibaddhata key pradarshan key roop mein aaee. aiss. oh. 9001 pramanan kii maang kii. haalaanki, choonki aaee. aiss. oh. 9001 maanak anuvaad-vishisht prakriyaon key prakaar koo sambodhit naheen kartaa haye, jinhen kaee anuvaadak gunavatta parinamon koo nirdhaarit karane mein mahatvapurna maanate hain, iss maanak koo udyog mein "gunavatta kii guaranti" key roop mein vyaapak roop seey sweekaar naheen kiya gayaa. 2006 mein, ack gunavatta maanak, vishesh roop seey anuvaad udyog key liye likhaa gayaa, 15038 mein, mankikaran key liye europeeya samiti, caine dwara prakaashit kiya gayaa thaa. yeh maanyata praapt pramanan nikaayon dwara swatantra, onn-site audit kaa upayog karke anuvaad-vishisht gunavatta prabandhan kaa pramanan pradaan karane kaa ack gambhir prayaas thaa. yeh maanak duniya bhar mein sweekriti praapt curr rhaa haye aur europeeya sangh ney ise apane nivida vinirdeshon mein ack benchmark key roop mein shamil karna shuru curr diyaa haye.
prishthabhoomi.
europe mein ack saarvbhaumik gunavatta maanak banaane key liye kaee pahal kii gaee hain joe anuvaad sevaaon kii gunavatta koo benchmark curr sakati hain aur swatantra audit pramanan key madhyam seey maanyata praapt curr sakati hain. isamen italvi yuni 10574 maanak, austriyai norm dee 1200 aur norm dee 1201 maanak, dutch talmerc maanak aur german dinn 2345 maanak shamil hain. 1999 mein euatc (anuvaad companiyon key sanghon key europeeya sangh) ney ack udyog vishisht gunavatta maanak vikasit karane kii aavashyakta dekhi. yeh pahal pichhale manakon parr banaai gaee thee joe anuvaad companiyon key kuchh rashtriya sanghon dwara sthaapit kii gaee thee. yeh maanak pahali europeeya vyaapak pahal thee. 2003 mein euatc ney iss maanak koo agale star parr leey jaaya. unhone anuvaad key liye ack pramaanit gunavatta prakriya maanak banaane key uddeshya seey aprail 2003 mein europeeya maanak nikaay, saine key saath kaam karna shuru kiya. saarvajanik paramarsh avadhi sitambar 2004 mein shuru hui aur maee 2006 taka 15038 mein prakaashit hui. euatc poore europe mein anuvaad companiyon key rashtriya sanghon seey banaa haye aur yeye rashtriya sangh apani bhasha mein maanak kaa anuvaad curr rahey hain aur swatantra teesare paksh key lekha parikshakon dwara prakaashan aur pramanan key liye apane rashtriya mankikaran nikaayon key saath sahyog curr rahey hain.
daira aur paribhaashaaen.
ack kshetra joe aine 15038 dwara cover naheen kiya gayaa haye, vaha vyakhya aur seva matricks haye. jabaki maanak vikasit karane vaali samiti ney maanak key dayare mein vyakhya koo shamil karane key moolya koo maanyata dee, yeh mahsoos kiya gayaa kii vyakhya karane kii gunavatta kaa prabandhan maanak koo vikasit karna adhik kathin banaa dega aur yeh prakriya kaa vistaar karega.
anuvaad udyog key bheetar kaee shabdon kaa upayog ack company seey doosari company mein vibhinn prakriyaon kaa varnan karane key liye kiya jaataa haye. yeh kissy bhee vyakti key liye bahut mahatvapurna haye joe 15038 mein lagu karane kaa irada rakhta haye kii way maanak mein upayog kiye gaye shabdon aur paribhashaon key arth koo samajhate hain. maanak 'chaahiye' aur 'hoga' shabdon kaa bhee upayog kartaa haye. jaba 'hoga' shabd kaa upayog kiya jaataa haye, tou yeh anivarya hotaa haye jabaki 'chaahiye' kaa upayog anushansit key liye kiya jaataa haye.
nimnalikhit kuchh shabd hain joe maanak mein paribhaashit kiye gaye hainh
mukhya praavdhaan.
aine 15038 maanak ney nirdhaarit kiyaah 
parishisht pariyojana panjikaran, takniki poorv-anuvaad prakriya, srot paath vishleshan, shally guide aur atirikt moolya sevaaon kii ack gair-vistrit soochi parr atirikt jaankaari pradaan karate hain.
maanav sansaadhan aur upayog kii jaane vaali prakriya key liye buniyaadi aavashyaktaaen.
iss khand mein anuvaadakon aur pariyojana parr kaam karane vaale anya logon dwara aavashyak yogyata key star, sahee praudyogiki aur sanchaar upkaran kii aavashyakta aur ack pralekhit gunavatta prabandhan pranali kii aavashyakta koo rekhaankit kiya gayaa haye.
graahak-tii. aiss. pee. sambandh.
maanak graahak-tii. aiss. pee. sambandh mein kadam nirdhaarit kartaa haye. inmein shamil hainh 
anuvaad sevaaon mein prakriyaaen.
maanak key iss khand koo teen upkhandon mein vibhajit kiya gayaa haye joe pariyojana prabandhan, taiyari aur anuvaad seey sambandhit hain. 
maanak mein kahaa gayaa haye kii tii. aiss. pee. mein anuvaad pariyojanaon koo sambhaalane, graahak key saath sampark karane, gunavatta ashvasana aur graahak-tii. aiss. pee. samjhaute key anupaalan key liye pralekhit prakriyaaen hongi. 
taiyari parr upa-dhaara pariyojana panjikaran, pariyojana assignment, takniki sansaadhan, poorv-anuvaad prakriya, srot paath vishleshan, shabdawali kaary aur shally guide seey sambandhit haye.
maanak anuvaad prakriya mein nimnalikhit charanon koo nirdisht kartaa haih anuvaad, jaanch, sanshodhan, sameeksha, proofreeding aur antim satyapan.
atirikt moolya sevaayen.
yadi koee tii. aiss. pee. koee atirikt moolya seva pradaan kartaa haye, tou usey una sevaaon key liye gunavatta key samaan star koo lagu karane kaa harr sambhav prayaas karna chaahiye joe maanak dwara cover kii gaee sevaaon key liye haye.
rashtriya maanak.
15038 mein sabhi see. aine. sadasyon dwara rashtriya manakon key roop mein prakaashit kiya gayaa thaa.
aine 15038 aur aaee. aiss. oh. 9001.
aine 15038 maanak ney naa kewal kuchh samanya prakriyaon key anupaalan key liye aavashyaktaon koo pesh kiya, jaisa kii iso 9001 key mamle mein haye, balki vishesh roop seey anuvaad key samagr nishpaadan key liye vikasit prakriyaon kii nigrani bhee kartaa haye-adesh kii sweekriti seey laker vitaran taka. saath hii, 15038 mein anuvaad seva koo pramaanit kiya gayaa haye naa kii prakriya prabandhan koo, jaisa kii iso 9001 key mamle mein haye.

