text:
It soon became apparent that Gov. Jerry Brown had insisted on having the reserve limit in the bill, which was a little surprising.
It not only defied common sense by potentially forcing local districts to spend down financial reserves against their will, but clearly violated Brown’s own oft-voiced principles of “subsidiarity” – leaving decisions in local hands – and building reserves as prudent hedges.
It was clearly a sop to the powerful California Teachers Association and other unions which might have otherwise opposed Proposition 2, which was to be the focal point of Brown’s re-election campaign.
Forcing districts to spend down reserves could potentially free money for salary negotiations. Thus, placing the reserve limit in SB 858 would, it appeared, persuade union leaders to not oppose Proposition 2’s passage and give them cover vis-à-vis their own members – even though it’s unlikely that conditions for invoking the limit will be met in the foreseeable future, and school officials could probably sidestep it with creative budget-writing.
As the Legislature reconvened this week, the California School Boards Association demanded repeal of the limit, citing a study saying it could force districts to spend as much as $17 billion, including emergency reserves, against their better judgment.
“This is bad law and needs to be repealed,” the group’s president, Josephine Lucey, declared.
It may have been an acceptable tradeoff to Brown, ever the pragmatist willing to set aside even his principles when political exigencies intrude. But it’s still bad public policy and he has dropped hints that with Proposition 2 now passed, he might entertain repealing or modifying it.
However, a Brown flip-flop, if it happens, would make the whole episode look even more cynically manipulative and would also present a political dilemma for the unions.

lowercased:
it soon became apparent that gov. jerry brown had insisted on having the reserve limit in the bill, which was a little surprising.
it not only defied common sense by potentially forcing local districts to spend down financial reserves against their will, but clearly violated brown’s own oft-voiced principles of “subsidiarity” – leaving decisions in local hands – and building reserves as prudent hedges.
it was clearly a sop to the powerful california teachers association and other unions which might have otherwise opposed proposition 2, which was to be the focal point of brown’s re-election campaign.
forcing districts to spend down reserves could potentially free money for salary negotiations. thus, placing the reserve limit in sb 858 would, it appeared, persuade union leaders to not oppose proposition 2’s passage and give them cover vis-à-vis their own members – even though it’s unlikely that conditions for invoking the limit will be met in the foreseeable future, and school officials could probably sidestep it with creative budget-writing.
as the legislature reconvened this week, the california school boards association demanded repeal of the limit, citing a study saying it could force districts to spend as much as $17 billion, including emergency reserves, against their better judgment.
“this is bad law and needs to be repealed,” the group’s president, josephine lucey, declared.
it may have been an acceptable tradeoff to brown, ever the pragmatist willing to set aside even his principles when political exigencies intrude. but it’s still bad public policy and he has dropped hints that with proposition 2 now passed, he might entertain repealing or modifying it.
however, a brown flip-flop, if it happens, would make the whole episode look even more cynically manipulative and would also present a political dilemma for the unions.


text:
One of our newest tours! On this tour you will explore the mountains along Guanacaste, Costa Rica's rugged north coast. Our guides will take you up to 1240' in the mountains on the Monkey Trail then descend to sea level via the Donkey Trail.
Once you get to sea level you will visit different beaches (Dantita Beach, Danta Beach, Prieta Beach, Penca and Potrero Beach) and your guide will select the best snorkel spot for you to go on a guided snorkel tour where you will see many different types of marine wild-life such as Green Turtles, Puffer Fish, Star Fish and many more species of exotic wildlife.
After you have worked up an appetite your guide will show you some different options for a beachfront restaurant where you can stop on your way back at a Potrero Beach beachfront restaurant for a locally prepared culinary treat. (Lunch not included in price).
Pick up at your Tamarindo location included.

lowercased:
one of our newest tours! on this tour you will explore the mountains along guanacaste, costa rica's rugged north coast. our guides will take you up to 1240' in the mountains on the monkey trail then descend to sea level via the donkey trail.
once you get to sea level you will visit different beaches (dantita beach, danta beach, prieta beach, penca and potrero beach) and your guide will select the best snorkel spot for you to go on a guided snorkel tour where you will see many different types of marine wild-life such as green turtles, puffer fish, star fish and many more species of exotic wildlife.
after you have worked up an appetite your guide will show you some different options for a beachfront restaurant where you can stop on your way back at a potrero beach beachfront restaurant for a locally prepared culinary treat. (lunch not included in price).
pick up at your tamarindo location included.


text:
I'm still working on mine, just don't have as much time as I'd like.
It's not 'abandoned' or 'dead' as what the library states.
Gonna be a cool lady and do this guy a solid. I always liked his posts, sparse though they were.
I've posted my updated fanfic into a new thread and removed the content of the posts in the original thread. It would be good if this thread could be edited as well.
[b]PoV: OC [/b] Ryou Miyazaki; [b]Pairings: [/b]none; [b]Begins: [/b]October, in between post-Misha arc and pre-Shizune good ending.
Last edited by brythain on Wed Sep 23, 2015 8:52 pm, edited 3 times in total.
Oooookay. Good to know, I guess. Though depending on whether Comrade is a guy or girl I may or may not agree. And I find your avatar highly amusing btw.
AntonSlavik020 wrote: And I find your avatar highly amusing btw.
It's that one I see posted with 'Popcorn Funk' all the time - half of it, at least.
Oh, and I do actually have something to put here, too.
I think you forgot to include mine in the latest update, Comrade; I'll quote it here for reference.
Last edited by d2r on Sun Jan 11, 2015 3:06 pm, edited 3 times in total.

lowercased:
i'm still working on mine, just don't have as much time as i'd like.
it's not 'abandoned' or 'dead' as what the library states.
gonna be a cool lady and do this guy a solid. i always liked his posts, sparse though they were.
i've posted my updated fanfic into a new thread and removed the content of the posts in the original thread. it would be good if this thread could be edited as well.
[b]pov: oc [/b] ryou miyazaki; [b]pairings: [/b]none; [b]begins: [/b]october, in between post-misha arc and pre-shizune good ending.
last edited by brythain on wed sep 23, 2015 8:52 pm, edited 3 times in total.
oooookay. good to know, i guess. though depending on whether comrade is a guy or girl i may or may not agree. and i find your avatar highly amusing btw.
antonslavik020 wrote: and i find your avatar highly amusing btw.
it's that one i see posted with 'popcorn funk' all the time - half of it, at least.
oh, and i do actually have something to put here, too.
i think you forgot to include mine in the latest update, comrade; i'll quote it here for reference.
last edited by d2r on sun jan 11, 2015 3:06 pm, edited 3 times in total.


text:
On Monday July the 10th Scritti played at Portsmouth Wedgewood Rooms. This whole set was captured in audio.
Lineage; Sony ECM-717>Sony MD MZ-N710>Phillips CD Recorder>Soundforge>dBPoweramp No eq used.
Recorded 10 foot away from the stage right PA stack.
New UK, Ireland tourdates (& 1 US) as announced by the Double G mailing list.
Trick or treat comes a few days early this year with the tour of our favorite artist, Green Gartside and his new band mates that make up the new Scritti Politti! Less than a year ago, we would have called this notion impossible. But things change. Miracles happen. All I can say is godspeed to Scritti Politti. The journey is the reward.
Last thursday Scritti Politti played a packed Club Quattro in Shibuya, Tokyo, a medium size venue with a capacity of a 1000 people. A new song She told me today was played. You can see the whole setlist, which was send to us by Kazuko (Thanks!).
Mitsuo was there as well, and recorded the whole gig! It’s a big file, 67 mb. You can listen inline, but you might be better of when you donwload the mp3 and play it in your favourite player.
Update (by Marco): Bob Gaulke has send us a photo to go with the download.
When teawithtufty.blogspot.com told me he had recorded Woodbeez and BoomBoomBap at yesterday’s Liquid Rooms gig, I had to check them out of course.
Enjoy them! And don’t forget to read what keyboard-player Rhodri has to say about the gig.
We got a new clip from the Oxford Zodiac gig last week, and it’s a complete capture of Woodbeez this time! As usual, it’s done with a simple camera, which really does make the sound suffer, but still, it’s unique. Would love to see it done right (hint) one time.

lowercased:
on monday july the 10th scritti played at portsmouth wedgewood rooms. this whole set was captured in audio.
lineage; sony ecm-717>sony md mz-n710>phillips cd recorder>soundforge>dbpoweramp no eq used.
recorded 10 foot away from the stage right pa stack.
new uk, ireland tourdates (& 1 us) as announced by the double g mailing list.
trick or treat comes a few days early this year with the tour of our favorite artist, green gartside and his new band mates that make up the new scritti politti! less than a year ago, we would have called this notion impossible. but things change. miracles happen. all i can say is godspeed to scritti politti. the journey is the reward.
last thursday scritti politti played a packed club quattro in shibuya, tokyo, a medium size venue with a capacity of a 1000 people. a new song she told me today was played. you can see the whole setlist, which was send to us by kazuko (thanks!).
mitsuo was there as well, and recorded the whole gig! it’s a big file, 67 mb. you can listen inline, but you might be better of when you donwload the mp3 and play it in your favourite player.
update (by marco): bob gaulke has send us a photo to go with the download.
when teawithtufty.blogspot.com told me he had recorded woodbeez and boomboombap at yesterday’s liquid rooms gig, i had to check them out of course.
enjoy them! and don’t forget to read what keyboard-player rhodri has to say about the gig.
we got a new clip from the oxford zodiac gig last week, and it’s a complete capture of woodbeez this time! as usual, it’s done with a simple camera, which really does make the sound suffer, but still, it’s unique. would love to see it done right (hint) one time.


text:
우리는 중국에서 고양이 먹이 자연 제조 업체 및 공급 업체 / 공장 전문화되어 있습니다. 고양이 먹이 자연 중 하나 인 Hebei Maische Pet Food Co., Ltd. 중국 유명 브랜드 중 하나 인 저렴한 가격 / 저렴한 가격으로 고품질의 고양이 먹이 자연 도매업.
Wholesale 고양이 먹이 자연 from China, Need to find cheap 고양이 먹이 자연 as low price but leading manufacturers. Just find high-quality brands on 고양이 먹이 자연 produce factory, You can also feedback about what you want, start saving and explore our 고양이 먹이 자연, We'll reply you in fastest.

lowercased:
우리는 중국에서 고양이 먹이 자연 제조 업체 및 공급 업체 / 공장 전문화되어 있습니다. 고양이 먹이 자연 중 하나 인 hebei maische pet food co., ltd. 중국 유명 브랜드 중 하나 인 저렴한 가격 / 저렴한 가격으로 고품질의 고양이 먹이 자연 도매업.
wholesale 고양이 먹이 자연 from china, need to find cheap 고양이 먹이 자연 as low price but leading manufacturers. just find high-quality brands on 고양이 먹이 자연 produce factory, you can also feedback about what you want, start saving and explore our 고양이 먹이 자연, we'll reply you in fastest.


text:
Have your purchasing people been coming to you to help them get a better handle on where, how and why money is spent on material and services? Have they been seeking your advice on how to be sure purchase decisions are being made to minimize lifecycle cost, not just initial price? If not, maybe they're not doing their job.
to gain oversight of an increasing number of spend categories.
At the same time, mitigating supplier risk is a topmost concern, with many organizations renegotiating contracts, enacting supplier performance management programs, consolidating their supplier base, and even aiding at-risk suppliers to minimize supply chain disruptions. Successful companies are partnering with key suppliers to enact joint planning programs that find a common ground without squeezing the supplier.

lowercased:
have your purchasing people been coming to you to help them get a better handle on where, how and why money is spent on material and services? have they been seeking your advice on how to be sure purchase decisions are being made to minimize lifecycle cost, not just initial price? if not, maybe they're not doing their job.
to gain oversight of an increasing number of spend categories.
at the same time, mitigating supplier risk is a topmost concern, with many organizations renegotiating contracts, enacting supplier performance management programs, consolidating their supplier base, and even aiding at-risk suppliers to minimize supply chain disruptions. successful companies are partnering with key suppliers to enact joint planning programs that find a common ground without squeezing the supplier.


text:
Increasing sales and revenues are related but different goals, and each needs its own strategy. Quantity doesn’t necessarily mean quality, so careful planning, test-marketing and monitoring your results maximizes your sales and your profits as well. Planning has to be inclusive of both traditional and digital marketing strategies.
In this slide Drift’s VP of Sales shares strategies to improve conversion rates and drive more revenue.

lowercased:
increasing sales and revenues are related but different goals, and each needs its own strategy. quantity doesn’t necessarily mean quality, so careful planning, test-marketing and monitoring your results maximizes your sales and your profits as well. planning has to be inclusive of both traditional and digital marketing strategies.
in this slide drift’s vp of sales shares strategies to improve conversion rates and drive more revenue.


text:
Fry up an incredible meal in the convenience of the Coleman® 9.5-In. Frying Pan. Its non-stick coating makes outdoor cooking and cleaning easy. It even comes with a vinyl-coated cool grip handle that folds over the pan for compact storage.
9.5-In.Frying Pan is rated 1.3 out of 5 by 4.
Rated 2 out of 5 by XJ42 from Better than Tinfoil This frying pan was used for several camping trips and one group backpacking trip. Due to the thinness of the pan, it was always a challenge to keep food from sticking to it regardless of heat control, and despite the non-stick coating. It finally bit the dust when cooking on a backpacking stove. It could not stand up to even a minimum of concentrated heat, and a half-dollar sized patch of coating came off in my scrambled eggs. Stick to cast iron or use a griddle.
Rated 1 out of 5 by JessOR from This is the worst pan ever I don't see how it was ever approved as safe to sell a pan like this. The coating melted off immediately and was all over the food we were going to eat, when I cooked bacon all of the grease was PITCH black. This is not a food safe pan.
Rated 1 out of 5 by Orange Sheep from Bad purchase On the first use, I cooked hamburgers on our electric kitchen stove and it looks like the coating bubbled up with the grease. I'm not impressed with the quality of this purchase.

lowercased:
fry up an incredible meal in the convenience of the coleman® 9.5-in. frying pan. its non-stick coating makes outdoor cooking and cleaning easy. it even comes with a vinyl-coated cool grip handle that folds over the pan for compact storage.
9.5-in.frying pan is rated 1.3 out of 5 by 4.
rated 2 out of 5 by xj42 from better than tinfoil this frying pan was used for several camping trips and one group backpacking trip. due to the thinness of the pan, it was always a challenge to keep food from sticking to it regardless of heat control, and despite the non-stick coating. it finally bit the dust when cooking on a backpacking stove. it could not stand up to even a minimum of concentrated heat, and a half-dollar sized patch of coating came off in my scrambled eggs. stick to cast iron or use a griddle.
rated 1 out of 5 by jessor from this is the worst pan ever i don't see how it was ever approved as safe to sell a pan like this. the coating melted off immediately and was all over the food we were going to eat, when i cooked bacon all of the grease was pitch black. this is not a food safe pan.
rated 1 out of 5 by orange sheep from bad purchase on the first use, i cooked hamburgers on our electric kitchen stove and it looks like the coating bubbled up with the grease. i'm not impressed with the quality of this purchase.


text:
During the 2019 Easter Bank Holiday, we are running a promotion. For more information about our promotion's terms and conditions, please click here.
We are the 'data controller' of your data which you may supply to us. We make decisions about how your personal data is used. We are entirely open about our information gathering practices and will respond to requests sent to us within a reasonable period of time. If you have any queries about our use of your personal data, we can be contacted by email here.
The General Data Protection Regulation (GDPR) impacts how organisations record, store and use personal data. This legislation is designed to give you, as 'data subjects', greater control and new rights over how organisations record, store and use your data.
We gather data when you browse, purchase, make enquiries or sign up for a newsletter either on our website or directly through a sales person. We also gather data during the staff recruitment process. We will not collect any information unless it is either specifically, knowingly and voluntarily provided by you or collected with your consent. The information we collect will be accurate and, so far as we are able to, kept up to date. You can check this at any time by contacting us and we will immediately correct any inaccuracies you report.
We keep to a minimum the amount of information we hold.
We use data to respond to enquiries, fulfil orders and provide information about our furniture (the lawful basis for this is “legitimate interest”).
We also use data to complete transactions with you on our website, via phone sales and also via our showroom (the lawful basis for this is “contract”).
We also use data to communicate with Visitors and Customers where they have signed up and opted in to receive information from us (the lawful basis for this is "consent").
We apply appropriate security mechanisms to protect personal data we hold.
Our legitimate business interests are balanced with your interests, rights, freedoms and consent.
We are the data controller of your personal data which we collect or you provide by making enquiries, requesting quotes or placing orders.
There are certain types of event-specific emails that you will always receive from us, regardless of your contact permissions. These include confirmation of a purchase on our website, delivery notification of an order or if we require further information from you regarding delivery of an order. We may also contact you by phone regarding any of these. We also use personal data to fulfil contracts, to send goods you have bought, to prepare and send invoices and to collect payments.
We will respect how you want to be contacted and about which areas of our brand. Equally, if we are asked to never contact you again, we will respect this decision although if it may impact our ability to perform a contract with you. On request we will remove your personal data from our database.
You can check and update your contact preferences at any time by logging on to our website and visiting the ‘My account’ area. We suggest you do that now, so that we have your most up to date contact preferences and can continue to communicate with you in the way you would like.
Our website and servers use RapidSSL SSLCertificates to offer secure communications by encrypting all data to and from the site and storage on our servers. RapidSSL has checked and verified the site's registered domain name.
This website employs RapidSSL and industry-standard SSL to provide secure credit card transactions. SSL is a communications protocol for transmitting private information over the internet. It works by encrypting data that is transmitted over the SSL connection. When you place an order, your credit/debit card information is encrypted and then sent over the internet using an SSL connection. No one can read or access the data that is being transmitted.
In addition to the company's safeguards, your personal data is protected in the UK by the Data Protection Act 1998 (the "Act"). The Act requires us, as registered Data Controllers, amongst other things to ensure that the data we hold about you should be processed lawfully and fairly. It should be accurate, relevant and not excessive. The information should, where necessary, be kept up to date and not retained for longer than is necessary. It should be kept securely to prevent unauthorized access by other people.
We only hold personal data for as long as is necessary. We may retain and use information in order to comply with our legal obligations, resolve disputes, prevent abuse and enforce our agreements.
You may contact us anytime to opt-out of, (i) direct marketing communications, (ii) our collection of personal data. Please note that your use of our website may be ineffective upon opt-out and we may also not be able to perform contracts with you.
You may request access to the data we hold about you at any time by contacting us directly.
You can also contact us to update or correct any inaccuracies in your personal data. If you have contacted us and you need your personal information updated, you can contact us to change or delete your information.
Your data is portable you can contact us to move your data we hold elsewhere.
The cookies used on www.thesofaandchair.co.uk are explained below and based on the International Chamber of Commerce guide for cookie categories.
Strictly necessary cookies allow you to use essential features of our site such as enabling you to order more easily.
The essential features of our site require strictly necessary cookies so that we can remember your postcode and what is in your shopping basket whilst you continue to order products from our site and/or navigate to different pages of the site. We are also able to identify you as being logged in to www.thesofaandchair.co.uk and to ensure that you are able to access the appropriate features on our site.
If you choose not to accept these cookies, you will be unable to use our site for ordering, claiming rewards, only for browsing.
Performance cookies collect information about how you use our site so that we can improve the quality of our site and service.
· help us improve the site by measuring usage information and any errors which occur during our users browsing experience.
Functionality cookies used on our site provide you with improved browsing and site functionality whilst you are browsing for example, if you require help and assistance with your order or to enhance your future visits to our site, for example, log in. These cookies may share information with partners to provide services on our site. The information shared is only to be used to provide the service, product or function and not for any other purpose.
Targeting & sharing cookies offer you a customised browsing experience by providing you with interest-based services both on this site and on some other websites too.
Cookies which customise your browsing experience on our site only collect information by reference to the IP address that you are using. Some of these customised browsing experiences may be linked to services provided by third parties which provide these services for recognising that you have visited our site. This information is used to inform you of products and/or services which may be of interest to you or for services provided by our third-party partners.
First party cookies are set by the website, you are visiting, and they can only be read by that site.
For data collection and advertising targeting a cookie is saved on your device for the following purposes.
Third party cookies are set by a different organisation to the owner of the website you are visiting. For example, the website might use a third-party analytics company who will set their own cookie to perform this service. We use these to improve our website UX, products, services and advertising.
Below is a list of the cookies on sofaandchair.co.uk and details on how we use them.
Analytics These cookies show us how you found our website and enable the function of Google Analytics which allows us to analyse visitor statistics such as visits, browser usage, shopping times and response to marketing activity. This helps us to improve our website and your shopping experience.
Compatibility cookies These cookies determine whether your browser supports features on our website.
Session Id Cookies This cookie allows us to respond to actions such as 'add to basket' - Necessary for the website to function.
Cookies that recognize users These cookies help us to identify you and provides security when you are using our website.
Google Ads for better advertising purposes, remarketing and similar audiences.
Facebook for data collection, custom audiences, similar audiences, better targeting ads from Facebook and its partners.
Some of the cookies used by our site are served by us, and some are served by third parties. Most web browsers automatically accept cookies but, if you prefer, you can change your browser to prevent that or to notify you each time a cookie is set. You can also learn more about cookies by visiting www.allaboutcookies.org which includes additional useful information on cookies and how to block cookies using different types of browser. Please note, however, that by blocking or deleting cookies used on our site you may not be able to take full advantage of our site if you do so.
1.2 Please read these terms carefully before you submit you order to us. These terms tell you who we are, how we will provide products to you, how you and we may change or end the contract, what to do if there is a problem and other important information. If you think that there is a mistake in these terms, please contact us to discuss.
1.3 These conditions shall apply to all contracts unless expressly varied in writing by us. Payment of deposit by you or writing confirmation is deemed to be acceptance of the contract as set out in these terms and conditions.
2.2 You can contact us by telephoning our customer service team at 0208 993 4415 or by writing to us at info@thesofaandchair.co.uk or to 1 Western Avenue Business Park, Mansfield Road, London, W3 0BZ.
3.1 Our acceptance of your order will take place when we write to you to accept it at which point a contract will come into existence between you and us.
3.2 If we are unable to accept your order, we will inform you of this in writing and will not charge you for the product. This might be because the product is out of stock, because of unexpected limits on our resources which we could not reasonably plan for, because a credit reference we have obtained for you does not meet our minimum requirements, because we have identified an error in the price or description of the product or because we are unable to meet a delivery deadline you have specified.
3.4 Bespoke, standard bespoke and made to order agreements will be deemed accepted when you sign the purchase order and/or pay a deposit to confirm all details and specifications of your order. Also see clause 10.
4.1 The images of the products on our website and on our brochure are for illustrative purposes only. Although we have made every effort to display the colours accurately, we cannot guarantee that a display of the colours accurately reflects the colour of the products. Your product may vary slightly from those images. Although we have made every effort to be as accurate as possible, because our products are handmade, all sizes, weights, capacities, dimensions and measurements indicated on our website and brochure have a 3 % tolerance.
4.2 In relation to our products with hard edges, we reserve the right for up to 5mm variations. In relation to soft foam upholstery items, we reserve the right to variation of size up to 5% of the total size.
4.3 The packaging of the product may vary from that shown in images on our website and in our catalogue or brochure.
4.4 If we are making the product to measurements, you have given us you are responsible for ensuring that these measurements are correct. You can find information and tips on how to measure in our brochure or on our website, or by contacting us.
4.5 You are not able to buy ex-display / clearance products online. You may call our store and book a viewing subject to clause 8.10.
4.6 You are not able to place an order for bespoke products online. You may call our store and book a consultation.
5.1 If you wish to make a change to the product you have ordered online, over the phone or in store, please contact us. We will let you know if the change is possible. If it is possible, we will let you know about any changes to the price of the product, the timing of supply or anything else which would be necessary as a result of your requested change and ask you to confirm whether you wish to go ahead with the change.
6.2 More significant changes to the products and these terms. In addition, as we informed you in the description of the product in our brochure and/or our website, we may make changes to these terms or the product, but if we do so we will notify you.
6.3 All sizes of our products are nominal and may vary slightly. Sizes may be altered without notice in view of our policy of continuous improvement. If any size is critical to your project or requirements, please expressly state this on your order. Your failure to state size importance shall not give rise to any claims made by you.
d. For fabric by the metre, before cutting, please check you have the required amount and there are no defects as we will not be liable for third party costs and other losses once cut and made up.
e. All pattern repeats vary. They can be mirrored image, side matched or half-dropped across the width of the fabric. Please be aware at the time of selection the type of pattern repeats within the design you have selected. Pattern repeats have a tolerance of +/- 3 cm.
6.5 Any goods that require more than one width of fabric will have joins and seams. Any goods that have been altered by a third party or independently cannot be returned or refunded. Velvet, chains and cords on blinds fall in line with regulation and the length of the chain cannot be amended or specified.
6.6 For made to measure, whilst every effort is made to make your items to the exact measurements given; the make-up can vary by up to 3cm, which is the standard industry tolerance allowance.
6.7 Product colour and shade may vary from one manufacturing batch to another. This will be more apparent if orders are placed at different times.
6.8 Our fabrics are constructed with various natural yarns and synthetic fibres. Often there are slubs and natural weave irregularities, which enhance the final appearance of the fabric. It should be noted that this is not a defect and is an inherent characteristic of the cloth. Please note that an inherent characteristic of the Suede Collection is the 'bruised' appearance that may appear as slight creasing.
6.9 Please be aware that up to 3% shrinkage may occur due to variations in atmospheric conditions whilst in situ at the window, or during the first wash or dry clean. There is sufficient fabric available within the hems to enable any necessary adjustment in length.
6.10 Our curtains are carefully packed and despatched. Any folding of material will cause certain creases; in the case of velvet and man-made fibre material, these will drop out after hanging. Any folding of material for prolonged periods or any items left in the packaging for long period in times may result in long term creasing or may affect the fabric permanently. Cotton prints may need a cool iron.
6.11 The sale of our products to you does not confer any right of license upon you to use, exploit, or to otherwise utilise any intellectual property right subsisting in or relating to the goods of which we are otherwise entitled to. The unauthorised copying of any of our designs, which are protected by design copyright, may give rise to legal action.
7.1 The costs of delivery will be as told to you during the order process/ set out in our current price list and/or on our website.
7.2 During the order process, we will let you know when we will provide the products to you. If the products are ongoing services and subscriptions, we will also tell you during the order process when and how you can end the contract.
We will deliver them to you as soon as reasonably possible and in any event, we will contact you with an estimated delivery date that will be within 8 weeks after the day on which we accept your order.
If the products are one-off services. We will begin the services on the date agreed with you during the order process. The estimated completion date for the services is as told to you during the order process.
If the products are ongoing services. We will supply the services, to you until either you end the contract as described in clause 8 or we end the contract by written notice to you as described in clause 9.
7.3 We are not responsible for delays outside our control. If our supply of the products is delayed by an event outside our control, then we will contact you as soon as possible to let you know and we will take steps to minimise the effect of the delay. Provided we do this, we will not be liable for delays caused by the event, but if there is a risk of substantial delay, you may contact us to end the contract and receive a refund for any products you have paid for but not received.
7.4 Any delivery or collection date quoted is a genuine estimate and shall not be legally binding on the us. Scheduled deliveries will be rescheduled if the buyer fails to meet the payment terms under clause 12.
7.5 Time of delivery or collection shall not be the essence of the contract. We will not in any circumstances whatsoever be liable for indirect or consequential loss such as (but not limited to) loss of profit, pure economic loss, loss of market, loss of business, depletion of goodwill and similar loss, costs, damages, charges or expenses caused or the consequences of delay of delivery or collection, however caused.
7.6 It is your responsibility to ensure items purchased can fit through internal and external access points including and passages, stairwells, landings and doorways on the way to the destination room. We hold no responsibility for items not fitting in the premises and any rework or restocking fees will be payable by you prior to final delivery.
7.7 For delivery purposes, we can manufacture furniture for assembly on site in case there is restricted access to your premises. It is vital however that you give us this information when placing an order as later changes to the design will be charged.
7.8 Every effort will be made to ensure that the goods ordered by you arrive undamaged and without defect. Upon delivery or collection, you must sign the delivery/collection note. It is your responsibility to check the items to ensure the goods delivered or collected are as ordered, the correct quantity and that they are of satisfactory quality. In the event of any discrepancy whatsoever, you must notify us immediately upon delivery or collection by writing the discrepancy on the delivery note. Unfortunately writing “unexamined” or “unchecked” will not be acceptable. If the item is damaged, please retain the packaging. All claims for loss or damage must be made before the end of the next working day. In all events, the limits of liability for any fault or defect shall not exceed the purchase price of the item.
7.9 Our delivery team will unpack your furniture, install it in the room of your choice and if you wish we will remove all packing materials from your home and recycle wherever possible. We are not able to take away your old furniture.
7.10 If we are unable, for whatever reason, to deliver the goods on the confirmed delivery date, we reserve the right to charge you further for any subsequent deliveries.
7.11 If you have asked to collect the products from our premises, you can collect them from us at any time during our working hours of 9:00 AM to 5:00 PM on weekdays (excluding public holidays).
7.12 If no one is available at your address to take delivery and the products cannot be posted through your letterbox, we will leave you a note informing you of how to rearrange delivery.
7.13 If you do not collect the products from us as arranged or if, after a failed delivery to you, you do not re-arrange delivery or collect them from a delivery depot we will contact you for further instructions and may charge you for storage costs and any further delivery costs. If, despite our reasonable efforts, we are unable to contact you or re-arrange delivery or collection we may end the contract and clause 9.2 will apply.
7.14 We will offer store the products for up to one (1) calendar month following completion of manufacture of your order, free of charge. Thereafter we reserve the right to apply a discretionary charge for on-going storage, which will be calculated at a rate of 2% of the total sold value of the products (including VAT) per calendar month, and pro-rata for any days or weeks within a monthly cycle, up to the date of delivery.
7.16 The product will be your responsibility from the time we deliver the product to the address you gave us or you collect it from us.
7.17 You own a product once we have received payment in full. Until you become the owner of the products, you shall not sell the products or part with possession of the products. We may, for purposes of recovery, enter any premises where the products are stored to recover them.
7.18 We may need certain information from you so that we can supply the products to you, for example, your name, address and contact number. If so, this will have been stated in the description of the products in our brochure. We may contact you in writing or on the phone to ask for this information. If you do not give us this information within a reasonable time of us asking for it, or if you give us incomplete or incorrect information, we may either end the contract (see clause 9.1) or make an additional charge of a reasonable sum to compensate us for any extra work that is required as a result.
7.20 If you do not pay us for the products when you are supposed to (see clause 11.3) and you still do not make payment within seven (7) days of us reminding you that payment is due, we may suspend supply of the products until you have paid us the outstanding amounts. We will contact you to tell you we are suspending supply of the products.
8.1 You can always end the contract for the supply of a product before it has been completed. You may contact us to end your contract for a product at any time before we have delivered it or completed supplying it and you have paid for it, but in some circumstances, we may charge you for doing so, as described below. Of course, you always have rights where a product is faulty or mis-described (see clause 10, “If there is a problem with the products”).
8.2 Unless you have a right to end the contract immediately, the contract will not end until payment is made in full for your order.
8.3 Subject to clause 8.5, you are able to return our products within fourteen (14) days beginning on the day after you receive the Products subject to the Products being properly packed and returned in the same unused condition supplied. Damaged goods cannot be accepted.
8.4 Exercising your right to change your mind (Consumer Contracts Regulations 2013). For most products bought online, you have a legal right to change your mind within 14 days and receive a refund.
8.6 If you end the contract after products have been dispatched to you and (because we cannot recall them) they are delivered to you, you must return them to us. Except when you are exercising your legal rights to end the contract because of something we have done wrong then we will pay the costs of return. In all other circumstances, you must pay the costs of return.
8.7 Returned items will be subject to restocking fees. A restocking fee is payable for any returned product. This may vary from 40% to 100% of the invoice value. Bespoke items are unique items made to your specification, for this reason carries a 100% charge, and is non-refundable.
8.8 Mattresses that have been removed from the original packaging cannot be returned.
8.9 Should you return a product and upon examination, we find that there is a discrepancy in the reason for the return of the product, then we shall reserve the right to refuse the credit.
8.10 Refunds, exchanges, or credit notes are not available for products sold on a promotional sale, special offer, bespoke products or products that are stated as “sold as seen” including ex-display products.
Access and installation of such products is your sole responsibility.
8.11 If you cancel the Contract between us within 14 days, we will process the refund due to you as soon as possible and, in any case; within 30 days of the day, you gave notice of cancellation. In this case, we will refund the Product and any applicable delivery charges in full. However, you will be responsible for the cost of returning the item to us.
8.12 If a fault is discovered after you have exported the products outside United Kingdom, it is your responsibility to return the goods to the UK at your own cost for inspection. If a repair or replacement is produced by us, it will only be delivered to a United Kingdom destination. If you then wish for the products to be exported, it will be your responsibility to do so at your own cost and risk. For export orders, it is therefore recommended that inspection takes place in the United Kingdom prior to shipment.
8.13 We usually refund any money received from you using the same method as originally used by you to pay for your purchase.
9.2 You must compensate us if you break the contract. If we end the contract in the situations set out in clause 2.1 we will refund any money you have paid in advance for products we have not provided and processed i.e. you cancel after we have ordered stock and material from supplier, but we may deduct or charge you reasonable compensation for the net costs we will incur as a result of your breaking the contract.
9.3 We may write to you to let you know that we are going to stop providing the product. We will let you know in advance within reasonable time of our stopping the supply of the product and will refund any sums you have paid in advance for products which will not be provided subject to the restocking fee.
10.1 We guarantee the wooden frames of all manufactured furniture for fifteen (15) years from the date of delivery. The guarantee excludes normal wear and tear, any fillings, fabrics, legs and mechanisms. This guarantee is given in addition to and not in substitution of your statutory rights.
10.2 We will only replace like for like, therefore you cannot change any of the sizes, fillings or fabrics. Upon a return, if a change is requested, you will incur further costs. Please contact us on 020 8993 4415 or write to us at info@thesofaandchair.co.uk to request a quotation.
10.1 The company reserves the right using its discretion to recreate the made to order product in the exact same specification, design, texture, colour and fabric and no variations are permitted.
10.2 How to tell us about problems. If you have any questions or complaints about the product, please contact us. You can telephone our customer service team at 020 8993 4415 or write to us at info@thesofaandchair.co.uk Alternatively, please speak to one of our staff in-store.
10.3 Summary of your legal rights. We are under a legal duty to supply products that are in conformity with this contract. See the box below for a summary of your key legal rights in relation to the product. Nothing in these terms will affect your legal rights.
10.4 Your obligation to return rejected products. If you wish to exercise your legal rights to reject products you must either return them in person to where you bought them, post them back to us or (if they are not suitable for posting) allow us to collect them from you. We will pay the costs of postage or collection. Please call customer services on 020 8993 4415 or email us at info@thesofaandchair.co.uk for a return label or to arrange collection.
11.1 The price of the product (which includes VAT) will be the price set out in our price list in force at the date of your order unless we have agreed another price in writing. We use our best efforts to ensure that the price of product advised to you is correct.
11.2 It is always possible that, despite our best efforts, some of the products we sell may be incorrectly priced. We will normally check prices before accepting your order so that, where the product’s correct price at your order date is less than our stated price at your order date, we may use our discretion to charge the higher amount.
Orders for export outside the EU require proof of shipment, which is your responsibility to provide to the us. VAT will be refunded to you once proof of shipment is received.
Credit Account Holders must abide by terms agreed on account opening, and in any case all invoices must be settled within 30 days of the invoice date.
11.4 If you do not make any payment to us by the due date, we may charge interest to you on the overdue amount at the rate of 2% per month above the base lending rate of Bank of England from time to time. This interest shall accrue on a daily basis from the due date until the date of actual payment of the overdue amount, whether before or after judgment. You must pay us interest together with any overdue amount.
12.1 We do not exclude or limit in any way our liability to you where it would be unlawful to do so. This includes liability for death or personal injury caused by our negligence or the negligence of our employees, agents or subcontractors; for fraud or fraudulent misrepresentation; for breach of your legal rights in relation to the products including the right to receive products which are: as described and match information we provided to you and any sample or model seen or examined by you; of satisfactory quality; fit for any particular purpose made known to us; supplied with reasonable skill and care and, where installed by us, correctly installed; and for defective products under the Consumer Protection Act 1987.
12.2 If we are providing services in your property, we will make good any damage to your property caused by us while doing so. However, we are not responsible for the cost of repairing any pre-existing faults or damage to your property that we discover while providing the services.
12.3 We will have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity.
12.4 We will have no liability to you for any loss or damage suffered due to products and its quality from third party companies. Any disputes, claims or complaints must be directed to the third party company directly.
a. We do not guarantee an exact match for bespoke made to order products.
b. If you are supplying us with an image, we cannot guarantee an exact match unless we are given complete technical drawings. Even so, we will guarantee a 99% match and 100% effort. Drawings produced by us for signing off will be chargeable and payable by you.
c. Slight differences in dimensions may occur due to the materials within the build. If the furniture is intended for a specific place or location, you must inform us at the time of ordering.
d. Once we have confirmed an order, any further changes you wish to bring will be subject to a charge payable by you. Any changes at this stage may affect both the cost of the product and/or the delivery schedule.
14.2 Nobody else has any rights under this contract (except someone you pass your guarantee on to). This contract is between you and us. No other person shall have any rights to enforce any of its terms, except as explained in clause Error! Reference source not found. in respect of our guarantee. Neither of us will need to get the agreement of any other person in order to end the contract or make any changes to these terms.
14.4 If we do not insist immediately that you do anything you are required to do under these terms, or if we delay in taking steps against you in respect of your breaking this contract, that will not mean that you do not have to do those things and it will not prevent us taking steps against you at a later date. For example, if you miss a payment and we do not chase you, we can still require you to make the payment at a later date.
14.5 These terms are governed by English law and you can bring legal proceedings in respect of the products in the English courts. If you live in Scotland, you can bring legal proceedings in respect of the products in either the Scottish or the English courts. If you live in Northern Ireland, you can bring legal proceedings in respect of the products in either the Northern Irish or the English courts.
We reserve the right to reject any fabric supplied by you, if deemed to be unsuitable for production. It is your responsibility to provide the agreed quantity required.
Any fabric supplied by you must meet British Fire regulations. You must provide a fire retardant certificate for any such fabric supplied before production can commence.
If treatment is not possible, we can provide a barrier cloth inter-liner (depending on the location of use) if required. This service is chargeable.
If we supply the fabric to be used in manufacture, it is your responsibility to look after it as per the manufacturers guidelines as normal wear or tear is not warrantied.
It is your responsibility to ensure the fabric is suitable for the use for which it is intended.
Some fabrics (such as silks and velvets) and leathers can be marked by the slightest touch also known as pressure marks. Pressure marking is considered a natural characteristic of any piled fabric. In addition, all our furniture is handmade, the handling of fabric is unavoidable and therefore the we cannot accept any responsibility or liability for the condition of these fabrics when used during manufacture.
As leather is a natural product, some of the hides may show natural marks or scars. Depending on the supplier, variation on both texture and colour may occur different from the samples you look at. We cannot be held responsible for such markings that are visible on the final product. Sizes of hides may vary due to the nature of the product, this may result in additional costs, advisable on receipt of purchase from the supplier.

lowercased:
during the 2019 easter bank holiday, we are running a promotion. for more information about our promotion's terms and conditions, please click here.
we are the 'data controller' of your data which you may supply to us. we make decisions about how your personal data is used. we are entirely open about our information gathering practices and will respond to requests sent to us within a reasonable period of time. if you have any queries about our use of your personal data, we can be contacted by email here.
the general data protection regulation (gdpr) impacts how organisations record, store and use personal data. this legislation is designed to give you, as 'data subjects', greater control and new rights over how organisations record, store and use your data.
we gather data when you browse, purchase, make enquiries or sign up for a newsletter either on our website or directly through a sales person. we also gather data during the staff recruitment process. we will not collect any information unless it is either specifically, knowingly and voluntarily provided by you or collected with your consent. the information we collect will be accurate and, so far as we are able to, kept up to date. you can check this at any time by contacting us and we will immediately correct any inaccuracies you report.
we keep to a minimum the amount of information we hold.
we use data to respond to enquiries, fulfil orders and provide information about our furniture (the lawful basis for this is “legitimate interest”).
we also use data to complete transactions with you on our website, via phone sales and also via our showroom (the lawful basis for this is “contract”).
we also use data to communicate with visitors and customers where they have signed up and opted in to receive information from us (the lawful basis for this is "consent").
we apply appropriate security mechanisms to protect personal data we hold.
our legitimate business interests are balanced with your interests, rights, freedoms and consent.
we are the data controller of your personal data which we collect or you provide by making enquiries, requesting quotes or placing orders.
there are certain types of event-specific emails that you will always receive from us, regardless of your contact permissions. these include confirmation of a purchase on our website, delivery notification of an order or if we require further information from you regarding delivery of an order. we may also contact you by phone regarding any of these. we also use personal data to fulfil contracts, to send goods you have bought, to prepare and send invoices and to collect payments.
we will respect how you want to be contacted and about which areas of our brand. equally, if we are asked to never contact you again, we will respect this decision although if it may impact our ability to perform a contract with you. on request we will remove your personal data from our database.
you can check and update your contact preferences at any time by logging on to our website and visiting the ‘my account’ area. we suggest you do that now, so that we have your most up to date contact preferences and can continue to communicate with you in the way you would like.
our website and servers use rapidssl sslcertificates to offer secure communications by encrypting all data to and from the site and storage on our servers. rapidssl has checked and verified the site's registered domain name.
this website employs rapidssl and industry-standard ssl to provide secure credit card transactions. ssl is a communications protocol for transmitting private information over the internet. it works by encrypting data that is transmitted over the ssl connection. when you place an order, your credit/debit card information is encrypted and then sent over the internet using an ssl connection. no one can read or access the data that is being transmitted.
in addition to the company's safeguards, your personal data is protected in the uk by the data protection act 1998 (the "act"). the act requires us, as registered data controllers, amongst other things to ensure that the data we hold about you should be processed lawfully and fairly. it should be accurate, relevant and not excessive. the information should, where necessary, be kept up to date and not retained for longer than is necessary. it should be kept securely to prevent unauthorized access by other people.
we only hold personal data for as long as is necessary. we may retain and use information in order to comply with our legal obligations, resolve disputes, prevent abuse and enforce our agreements.
you may contact us anytime to opt-out of, (i) direct marketing communications, (ii) our collection of personal data. please note that your use of our website may be ineffective upon opt-out and we may also not be able to perform contracts with you.
you may request access to the data we hold about you at any time by contacting us directly.
you can also contact us to update or correct any inaccuracies in your personal data. if you have contacted us and you need your personal information updated, you can contact us to change or delete your information.
your data is portable you can contact us to move your data we hold elsewhere.
the cookies used on www.thesofaandchair.co.uk are explained below and based on the international chamber of commerce guide for cookie categories.
strictly necessary cookies allow you to use essential features of our site such as enabling you to order more easily.
the essential features of our site require strictly necessary cookies so that we can remember your postcode and what is in your shopping basket whilst you continue to order products from our site and/or navigate to different pages of the site. we are also able to identify you as being logged in to www.thesofaandchair.co.uk and to ensure that you are able to access the appropriate features on our site.
if you choose not to accept these cookies, you will be unable to use our site for ordering, claiming rewards, only for browsing.
performance cookies collect information about how you use our site so that we can improve the quality of our site and service.
· help us improve the site by measuring usage information and any errors which occur during our users browsing experience.
functionality cookies used on our site provide you with improved browsing and site functionality whilst you are browsing for example, if you require help and assistance with your order or to enhance your future visits to our site, for example, log in. these cookies may share information with partners to provide services on our site. the information shared is only to be used to provide the service, product or function and not for any other purpose.
targeting & sharing cookies offer you a customised browsing experience by providing you with interest-based services both on this site and on some other websites too.
cookies which customise your browsing experience on our site only collect information by reference to the ip address that you are using. some of these customised browsing experiences may be linked to services provided by third parties which provide these services for recognising that you have visited our site. this information is used to inform you of products and/or services which may be of interest to you or for services provided by our third-party partners.
first party cookies are set by the website, you are visiting, and they can only be read by that site.
for data collection and advertising targeting a cookie is saved on your device for the following purposes.
third party cookies are set by a different organisation to the owner of the website you are visiting. for example, the website might use a third-party analytics company who will set their own cookie to perform this service. we use these to improve our website ux, products, services and advertising.
below is a list of the cookies on sofaandchair.co.uk and details on how we use them.
analytics these cookies show us how you found our website and enable the function of google analytics which allows us to analyse visitor statistics such as visits, browser usage, shopping times and response to marketing activity. this helps us to improve our website and your shopping experience.
compatibility cookies these cookies determine whether your browser supports features on our website.
session id cookies this cookie allows us to respond to actions such as 'add to basket' - necessary for the website to function.
cookies that recognize users these cookies help us to identify you and provides security when you are using our website.
google ads for better advertising purposes, remarketing and similar audiences.
facebook for data collection, custom audiences, similar audiences, better targeting ads from facebook and its partners.
some of the cookies used by our site are served by us, and some are served by third parties. most web browsers automatically accept cookies but, if you prefer, you can change your browser to prevent that or to notify you each time a cookie is set. you can also learn more about cookies by visiting www.allaboutcookies.org which includes additional useful information on cookies and how to block cookies using different types of browser. please note, however, that by blocking or deleting cookies used on our site you may not be able to take full advantage of our site if you do so.
1.2 please read these terms carefully before you submit you order to us. these terms tell you who we are, how we will provide products to you, how you and we may change or end the contract, what to do if there is a problem and other important information. if you think that there is a mistake in these terms, please contact us to discuss.
1.3 these conditions shall apply to all contracts unless expressly varied in writing by us. payment of deposit by you or writing confirmation is deemed to be acceptance of the contract as set out in these terms and conditions.
2.2 you can contact us by telephoning our customer service team at 0208 993 4415 or by writing to us at info@thesofaandchair.co.uk or to 1 western avenue business park, mansfield road, london, w3 0bz.
3.1 our acceptance of your order will take place when we write to you to accept it at which point a contract will come into existence between you and us.
3.2 if we are unable to accept your order, we will inform you of this in writing and will not charge you for the product. this might be because the product is out of stock, because of unexpected limits on our resources which we could not reasonably plan for, because a credit reference we have obtained for you does not meet our minimum requirements, because we have identified an error in the price or description of the product or because we are unable to meet a delivery deadline you have specified.
3.4 bespoke, standard bespoke and made to order agreements will be deemed accepted when you sign the purchase order and/or pay a deposit to confirm all details and specifications of your order. also see clause 10.
4.1 the images of the products on our website and on our brochure are for illustrative purposes only. although we have made every effort to display the colours accurately, we cannot guarantee that a display of the colours accurately reflects the colour of the products. your product may vary slightly from those images. although we have made every effort to be as accurate as possible, because our products are handmade, all sizes, weights, capacities, dimensions and measurements indicated on our website and brochure have a 3 % tolerance.
4.2 in relation to our products with hard edges, we reserve the right for up to 5mm variations. in relation to soft foam upholstery items, we reserve the right to variation of size up to 5% of the total size.
4.3 the packaging of the product may vary from that shown in images on our website and in our catalogue or brochure.
4.4 if we are making the product to measurements, you have given us you are responsible for ensuring that these measurements are correct. you can find information and tips on how to measure in our brochure or on our website, or by contacting us.
4.5 you are not able to buy ex-display / clearance products online. you may call our store and book a viewing subject to clause 8.10.
4.6 you are not able to place an order for bespoke products online. you may call our store and book a consultation.
5.1 if you wish to make a change to the product you have ordered online, over the phone or in store, please contact us. we will let you know if the change is possible. if it is possible, we will let you know about any changes to the price of the product, the timing of supply or anything else which would be necessary as a result of your requested change and ask you to confirm whether you wish to go ahead with the change.
6.2 more significant changes to the products and these terms. in addition, as we informed you in the description of the product in our brochure and/or our website, we may make changes to these terms or the product, but if we do so we will notify you.
6.3 all sizes of our products are nominal and may vary slightly. sizes may be altered without notice in view of our policy of continuous improvement. if any size is critical to your project or requirements, please expressly state this on your order. your failure to state size importance shall not give rise to any claims made by you.
d. for fabric by the metre, before cutting, please check you have the required amount and there are no defects as we will not be liable for third party costs and other losses once cut and made up.
e. all pattern repeats vary. they can be mirrored image, side matched or half-dropped across the width of the fabric. please be aware at the time of selection the type of pattern repeats within the design you have selected. pattern repeats have a tolerance of +/- 3 cm.
6.5 any goods that require more than one width of fabric will have joins and seams. any goods that have been altered by a third party or independently cannot be returned or refunded. velvet, chains and cords on blinds fall in line with regulation and the length of the chain cannot be amended or specified.
6.6 for made to measure, whilst every effort is made to make your items to the exact measurements given; the make-up can vary by up to 3cm, which is the standard industry tolerance allowance.
6.7 product colour and shade may vary from one manufacturing batch to another. this will be more apparent if orders are placed at different times.
6.8 our fabrics are constructed with various natural yarns and synthetic fibres. often there are slubs and natural weave irregularities, which enhance the final appearance of the fabric. it should be noted that this is not a defect and is an inherent characteristic of the cloth. please note that an inherent characteristic of the suede collection is the 'bruised' appearance that may appear as slight creasing.
6.9 please be aware that up to 3% shrinkage may occur due to variations in atmospheric conditions whilst in situ at the window, or during the first wash or dry clean. there is sufficient fabric available within the hems to enable any necessary adjustment in length.
6.10 our curtains are carefully packed and despatched. any folding of material will cause certain creases; in the case of velvet and man-made fibre material, these will drop out after hanging. any folding of material for prolonged periods or any items left in the packaging for long period in times may result in long term creasing or may affect the fabric permanently. cotton prints may need a cool iron.
6.11 the sale of our products to you does not confer any right of license upon you to use, exploit, or to otherwise utilise any intellectual property right subsisting in or relating to the goods of which we are otherwise entitled to. the unauthorised copying of any of our designs, which are protected by design copyright, may give rise to legal action.
7.1 the costs of delivery will be as told to you during the order process/ set out in our current price list and/or on our website.
7.2 during the order process, we will let you know when we will provide the products to you. if the products are ongoing services and subscriptions, we will also tell you during the order process when and how you can end the contract.
we will deliver them to you as soon as reasonably possible and in any event, we will contact you with an estimated delivery date that will be within 8 weeks after the day on which we accept your order.
if the products are one-off services. we will begin the services on the date agreed with you during the order process. the estimated completion date for the services is as told to you during the order process.
if the products are ongoing services. we will supply the services, to you until either you end the contract as described in clause 8 or we end the contract by written notice to you as described in clause 9.
7.3 we are not responsible for delays outside our control. if our supply of the products is delayed by an event outside our control, then we will contact you as soon as possible to let you know and we will take steps to minimise the effect of the delay. provided we do this, we will not be liable for delays caused by the event, but if there is a risk of substantial delay, you may contact us to end the contract and receive a refund for any products you have paid for but not received.
7.4 any delivery or collection date quoted is a genuine estimate and shall not be legally binding on the us. scheduled deliveries will be rescheduled if the buyer fails to meet the payment terms under clause 12.
7.5 time of delivery or collection shall not be the essence of the contract. we will not in any circumstances whatsoever be liable for indirect or consequential loss such as (but not limited to) loss of profit, pure economic loss, loss of market, loss of business, depletion of goodwill and similar loss, costs, damages, charges or expenses caused or the consequences of delay of delivery or collection, however caused.
7.6 it is your responsibility to ensure items purchased can fit through internal and external access points including and passages, stairwells, landings and doorways on the way to the destination room. we hold no responsibility for items not fitting in the premises and any rework or restocking fees will be payable by you prior to final delivery.
7.7 for delivery purposes, we can manufacture furniture for assembly on site in case there is restricted access to your premises. it is vital however that you give us this information when placing an order as later changes to the design will be charged.
7.8 every effort will be made to ensure that the goods ordered by you arrive undamaged and without defect. upon delivery or collection, you must sign the delivery/collection note. it is your responsibility to check the items to ensure the goods delivered or collected are as ordered, the correct quantity and that they are of satisfactory quality. in the event of any discrepancy whatsoever, you must notify us immediately upon delivery or collection by writing the discrepancy on the delivery note. unfortunately writing “unexamined” or “unchecked” will not be acceptable. if the item is damaged, please retain the packaging. all claims for loss or damage must be made before the end of the next working day. in all events, the limits of liability for any fault or defect shall not exceed the purchase price of the item.
7.9 our delivery team will unpack your furniture, install it in the room of your choice and if you wish we will remove all packing materials from your home and recycle wherever possible. we are not able to take away your old furniture.
7.10 if we are unable, for whatever reason, to deliver the goods on the confirmed delivery date, we reserve the right to charge you further for any subsequent deliveries.
7.11 if you have asked to collect the products from our premises, you can collect them from us at any time during our working hours of 9:00 am to 5:00 pm on weekdays (excluding public holidays).
7.12 if no one is available at your address to take delivery and the products cannot be posted through your letterbox, we will leave you a note informing you of how to rearrange delivery.
7.13 if you do not collect the products from us as arranged or if, after a failed delivery to you, you do not re-arrange delivery or collect them from a delivery depot we will contact you for further instructions and may charge you for storage costs and any further delivery costs. if, despite our reasonable efforts, we are unable to contact you or re-arrange delivery or collection we may end the contract and clause 9.2 will apply.
7.14 we will offer store the products for up to one (1) calendar month following completion of manufacture of your order, free of charge. thereafter we reserve the right to apply a discretionary charge for on-going storage, which will be calculated at a rate of 2% of the total sold value of the products (including vat) per calendar month, and pro-rata for any days or weeks within a monthly cycle, up to the date of delivery.
7.16 the product will be your responsibility from the time we deliver the product to the address you gave us or you collect it from us.
7.17 you own a product once we have received payment in full. until you become the owner of the products, you shall not sell the products or part with possession of the products. we may, for purposes of recovery, enter any premises where the products are stored to recover them.
7.18 we may need certain information from you so that we can supply the products to you, for example, your name, address and contact number. if so, this will have been stated in the description of the products in our brochure. we may contact you in writing or on the phone to ask for this information. if you do not give us this information within a reasonable time of us asking for it, or if you give us incomplete or incorrect information, we may either end the contract (see clause 9.1) or make an additional charge of a reasonable sum to compensate us for any extra work that is required as a result.
7.20 if you do not pay us for the products when you are supposed to (see clause 11.3) and you still do not make payment within seven (7) days of us reminding you that payment is due, we may suspend supply of the products until you have paid us the outstanding amounts. we will contact you to tell you we are suspending supply of the products.
8.1 you can always end the contract for the supply of a product before it has been completed. you may contact us to end your contract for a product at any time before we have delivered it or completed supplying it and you have paid for it, but in some circumstances, we may charge you for doing so, as described below. of course, you always have rights where a product is faulty or mis-described (see clause 10, “if there is a problem with the products”).
8.2 unless you have a right to end the contract immediately, the contract will not end until payment is made in full for your order.
8.3 subject to clause 8.5, you are able to return our products within fourteen (14) days beginning on the day after you receive the products subject to the products being properly packed and returned in the same unused condition supplied. damaged goods cannot be accepted.
8.4 exercising your right to change your mind (consumer contracts regulations 2013). for most products bought online, you have a legal right to change your mind within 14 days and receive a refund.
8.6 if you end the contract after products have been dispatched to you and (because we cannot recall them) they are delivered to you, you must return them to us. except when you are exercising your legal rights to end the contract because of something we have done wrong then we will pay the costs of return. in all other circumstances, you must pay the costs of return.
8.7 returned items will be subject to restocking fees. a restocking fee is payable for any returned product. this may vary from 40% to 100% of the invoice value. bespoke items are unique items made to your specification, for this reason carries a 100% charge, and is non-refundable.
8.8 mattresses that have been removed from the original packaging cannot be returned.
8.9 should you return a product and upon examination, we find that there is a discrepancy in the reason for the return of the product, then we shall reserve the right to refuse the credit.
8.10 refunds, exchanges, or credit notes are not available for products sold on a promotional sale, special offer, bespoke products or products that are stated as “sold as seen” including ex-display products.
access and installation of such products is your sole responsibility.
8.11 if you cancel the contract between us within 14 days, we will process the refund due to you as soon as possible and, in any case; within 30 days of the day, you gave notice of cancellation. in this case, we will refund the product and any applicable delivery charges in full. however, you will be responsible for the cost of returning the item to us.
8.12 if a fault is discovered after you have exported the products outside united kingdom, it is your responsibility to return the goods to the uk at your own cost for inspection. if a repair or replacement is produced by us, it will only be delivered to a united kingdom destination. if you then wish for the products to be exported, it will be your responsibility to do so at your own cost and risk. for export orders, it is therefore recommended that inspection takes place in the united kingdom prior to shipment.
8.13 we usually refund any money received from you using the same method as originally used by you to pay for your purchase.
9.2 you must compensate us if you break the contract. if we end the contract in the situations set out in clause 2.1 we will refund any money you have paid in advance for products we have not provided and processed i.e. you cancel after we have ordered stock and material from supplier, but we may deduct or charge you reasonable compensation for the net costs we will incur as a result of your breaking the contract.
9.3 we may write to you to let you know that we are going to stop providing the product. we will let you know in advance within reasonable time of our stopping the supply of the product and will refund any sums you have paid in advance for products which will not be provided subject to the restocking fee.
10.1 we guarantee the wooden frames of all manufactured furniture for fifteen (15) years from the date of delivery. the guarantee excludes normal wear and tear, any fillings, fabrics, legs and mechanisms. this guarantee is given in addition to and not in substitution of your statutory rights.
10.2 we will only replace like for like, therefore you cannot change any of the sizes, fillings or fabrics. upon a return, if a change is requested, you will incur further costs. please contact us on 020 8993 4415 or write to us at info@thesofaandchair.co.uk to request a quotation.
10.1 the company reserves the right using its discretion to recreate the made to order product in the exact same specification, design, texture, colour and fabric and no variations are permitted.
10.2 how to tell us about problems. if you have any questions or complaints about the product, please contact us. you can telephone our customer service team at 020 8993 4415 or write to us at info@thesofaandchair.co.uk alternatively, please speak to one of our staff in-store.
10.3 summary of your legal rights. we are under a legal duty to supply products that are in conformity with this contract. see the box below for a summary of your key legal rights in relation to the product. nothing in these terms will affect your legal rights.
10.4 your obligation to return rejected products. if you wish to exercise your legal rights to reject products you must either return them in person to where you bought them, post them back to us or (if they are not suitable for posting) allow us to collect them from you. we will pay the costs of postage or collection. please call customer services on 020 8993 4415 or email us at info@thesofaandchair.co.uk for a return label or to arrange collection.
11.1 the price of the product (which includes vat) will be the price set out in our price list in force at the date of your order unless we have agreed another price in writing. we use our best efforts to ensure that the price of product advised to you is correct.
11.2 it is always possible that, despite our best efforts, some of the products we sell may be incorrectly priced. we will normally check prices before accepting your order so that, where the product’s correct price at your order date is less than our stated price at your order date, we may use our discretion to charge the higher amount.
orders for export outside the eu require proof of shipment, which is your responsibility to provide to the us. vat will be refunded to you once proof of shipment is received.
credit account holders must abide by terms agreed on account opening, and in any case all invoices must be settled within 30 days of the invoice date.
11.4 if you do not make any payment to us by the due date, we may charge interest to you on the overdue amount at the rate of 2% per month above the base lending rate of bank of england from time to time. this interest shall accrue on a daily basis from the due date until the date of actual payment of the overdue amount, whether before or after judgment. you must pay us interest together with any overdue amount.
12.1 we do not exclude or limit in any way our liability to you where it would be unlawful to do so. this includes liability for death or personal injury caused by our negligence or the negligence of our employees, agents or subcontractors; for fraud or fraudulent misrepresentation; for breach of your legal rights in relation to the products including the right to receive products which are: as described and match information we provided to you and any sample or model seen or examined by you; of satisfactory quality; fit for any particular purpose made known to us; supplied with reasonable skill and care and, where installed by us, correctly installed; and for defective products under the consumer protection act 1987.
12.2 if we are providing services in your property, we will make good any damage to your property caused by us while doing so. however, we are not responsible for the cost of repairing any pre-existing faults or damage to your property that we discover while providing the services.
12.3 we will have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity.
12.4 we will have no liability to you for any loss or damage suffered due to products and its quality from third party companies. any disputes, claims or complaints must be directed to the third party company directly.
a. we do not guarantee an exact match for bespoke made to order products.
b. if you are supplying us with an image, we cannot guarantee an exact match unless we are given complete technical drawings. even so, we will guarantee a 99% match and 100% effort. drawings produced by us for signing off will be chargeable and payable by you.
c. slight differences in dimensions may occur due to the materials within the build. if the furniture is intended for a specific place or location, you must inform us at the time of ordering.
d. once we have confirmed an order, any further changes you wish to bring will be subject to a charge payable by you. any changes at this stage may affect both the cost of the product and/or the delivery schedule.
14.2 nobody else has any rights under this contract (except someone you pass your guarantee on to). this contract is between you and us. no other person shall have any rights to enforce any of its terms, except as explained in clause error! reference source not found. in respect of our guarantee. neither of us will need to get the agreement of any other person in order to end the contract or make any changes to these terms.
14.4 if we do not insist immediately that you do anything you are required to do under these terms, or if we delay in taking steps against you in respect of your breaking this contract, that will not mean that you do not have to do those things and it will not prevent us taking steps against you at a later date. for example, if you miss a payment and we do not chase you, we can still require you to make the payment at a later date.
14.5 these terms are governed by english law and you can bring legal proceedings in respect of the products in the english courts. if you live in scotland, you can bring legal proceedings in respect of the products in either the scottish or the english courts. if you live in northern ireland, you can bring legal proceedings in respect of the products in either the northern irish or the english courts.
we reserve the right to reject any fabric supplied by you, if deemed to be unsuitable for production. it is your responsibility to provide the agreed quantity required.
any fabric supplied by you must meet british fire regulations. you must provide a fire retardant certificate for any such fabric supplied before production can commence.
if treatment is not possible, we can provide a barrier cloth inter-liner (depending on the location of use) if required. this service is chargeable.
if we supply the fabric to be used in manufacture, it is your responsibility to look after it as per the manufacturers guidelines as normal wear or tear is not warrantied.
it is your responsibility to ensure the fabric is suitable for the use for which it is intended.
some fabrics (such as silks and velvets) and leathers can be marked by the slightest touch also known as pressure marks. pressure marking is considered a natural characteristic of any piled fabric. in addition, all our furniture is handmade, the handling of fabric is unavoidable and therefore the we cannot accept any responsibility or liability for the condition of these fabrics when used during manufacture.
as leather is a natural product, some of the hides may show natural marks or scars. depending on the supplier, variation on both texture and colour may occur different from the samples you look at. we cannot be held responsible for such markings that are visible on the final product. sizes of hides may vary due to the nature of the product, this may result in additional costs, advisable on receipt of purchase from the supplier.


text:
The Health Research Board today showcased some of the research projects and clinical trials which have been made possible thanks to this funding.
Trials to help prevent second strokes and heart attack after a first stroke episode.
Trials to establish whether giving ‘fresher’ blood versus ‘older blood’ in transfusions make a difference to patients who are admitted to the Intensive Care Unit.
The first national drug trial in pregnancy, assessing the use of aspirin in low risk women to prevent pregnancy complications.
Trials in blood cancer to see if new treatments can be combined with existing medication for better outcomes.
Quality of Life trials exploring ways to improve comfort and the quality of life for individuals with a chronic illness.
Some Principal investigators are available to talk about these studies in more detail.
Speaking at the showcase event, Minister for Health, Leo Varadkar, said: “Every treatment we receive, every tablet we take and every piece of medical advice we get should be based on solid research. This event is all about acknowledging the important work underway in Ireland thanks to the support of the HRB. There’s a fascinating mix of research projects on display here which really brings home the difference that good research can make to individual patients.
The impact of the facilities and networks are evident already. For example, Ireland was at the forefront in testing Oncotype DX, a genetic diagnostic that helps women and their doctors determine the best course of individualised treatment in breast cancer and which helps patients avoid unnecessary chemotherapy.
Ireland also led a trial which examined 1,100 babies experiencing growth restriction in the womb. The study changed international guidelines when it found that intervention to prevent serious health complications for a small baby in the womb is only required for those in the bottom 3% from a weight perspective, not the bottom 10% as previously thought. This is improving survival rates and outcomes for small babies, reducing stress among mothers-to-be and ensuring effective use of health service time and resources.
* What does the HRB Clinical Research Infrastructure entail?
Three HRB Clinical Research Facilities on hospitals grounds in Dublin, Galway and Cork where, to date, more than 10,000 people are participating in clinical trials. These facilities provide the physical space, facilities, expertise and culture needed to support patient-focused research studies and clinical studies aimed at understanding a range of diseases and translating the knowledge obtained through this research work into regulatory approved advances in patient care as fast as possible.
The Wellcome-HRB CRF in Dublin also houses the HRB Centre for Advanced Medical Imaging (CAMI). This is the only 3 Tesla MRI scanner dedicated to research in Ireland and plays a crucial role in a wide range of studies from breast cancer to dementia.
Five HRB Clinical Trial Networks in the specialties of Primary Care, Stroke, Cancer** Perinatal Care and Critical Care which will show whether specific interventions work, or indeed don’t work. **This is the cancer clinical trial network funded with the Irish Cancer Society for many years now – the All-Ireland Cooperative Oncology Research Group (ICORG).
HRB Trials Methodology Research Network which will strengthen the approach taken to trials and the way they are reported in health and social care so they are relevant, accessible and influential for patients, other service users, practitioners, policy makers and the public.
HRB Clinical Research Coordination Ireland a ‘hub’ which will coordinate Ireland’s involvement in clinical trials, promote our network internationally and increase our capacity to successfully deliver multicentre trials led by Irish or international investigators.

lowercased:
the health research board today showcased some of the research projects and clinical trials which have been made possible thanks to this funding.
trials to help prevent second strokes and heart attack after a first stroke episode.
trials to establish whether giving ‘fresher’ blood versus ‘older blood’ in transfusions make a difference to patients who are admitted to the intensive care unit.
the first national drug trial in pregnancy, assessing the use of aspirin in low risk women to prevent pregnancy complications.
trials in blood cancer to see if new treatments can be combined with existing medication for better outcomes.
quality of life trials exploring ways to improve comfort and the quality of life for individuals with a chronic illness.
some principal investigators are available to talk about these studies in more detail.
speaking at the showcase event, minister for health, leo varadkar, said: “every treatment we receive, every tablet we take and every piece of medical advice we get should be based on solid research. this event is all about acknowledging the important work underway in ireland thanks to the support of the hrb. there’s a fascinating mix of research projects on display here which really brings home the difference that good research can make to individual patients.
the impact of the facilities and networks are evident already. for example, ireland was at the forefront in testing oncotype dx, a genetic diagnostic that helps women and their doctors determine the best course of individualised treatment in breast cancer and which helps patients avoid unnecessary chemotherapy.
ireland also led a trial which examined 1,100 babies experiencing growth restriction in the womb. the study changed international guidelines when it found that intervention to prevent serious health complications for a small baby in the womb is only required for those in the bottom 3% from a weight perspective, not the bottom 10% as previously thought. this is improving survival rates and outcomes for small babies, reducing stress among mothers-to-be and ensuring effective use of health service time and resources.
* what does the hrb clinical research infrastructure entail?
three hrb clinical research facilities on hospitals grounds in dublin, galway and cork where, to date, more than 10,000 people are participating in clinical trials. these facilities provide the physical space, facilities, expertise and culture needed to support patient-focused research studies and clinical studies aimed at understanding a range of diseases and translating the knowledge obtained through this research work into regulatory approved advances in patient care as fast as possible.
the wellcome-hrb crf in dublin also houses the hrb centre for advanced medical imaging (cami). this is the only 3 tesla mri scanner dedicated to research in ireland and plays a crucial role in a wide range of studies from breast cancer to dementia.
five hrb clinical trial networks in the specialties of primary care, stroke, cancer** perinatal care and critical care which will show whether specific interventions work, or indeed don’t work. **this is the cancer clinical trial network funded with the irish cancer society for many years now – the all-ireland cooperative oncology research group (icorg).
hrb trials methodology research network which will strengthen the approach taken to trials and the way they are reported in health and social care so they are relevant, accessible and influential for patients, other service users, practitioners, policy makers and the public.
hrb clinical research coordination ireland a ‘hub’ which will coordinate ireland’s involvement in clinical trials, promote our network internationally and increase our capacity to successfully deliver multicentre trials led by irish or international investigators.