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document
Supervisor tolerance-responsiveness to substance abuse and workplace prevention training : use of a cognitive mapping tool . Supervisor tolerance-responsiveness , referring to the attitudes and behaviors associated with either ignoring or taking proactive steps with troubled employees , was investigated in two studies . The studies were conducted to help examine , understand and improve supervisor responsiveness to employee substance abuse . Study 1 examined supervisor response to and tolerance of coworker substance use and ways of interfacing with the Employee Assistance Program ( EAP ) in two workplaces ( n = 244 and 107 ) . These surveys suggested that engaging supervisors in a dialogue about tolerance might improve their willingness to use the EAP . Study 2 was a randomized control field experiment that assessed a team-oriented training . This training adopted a cognitive mapping technique to help improve supervisor responsiveness . Supervisors receiving this training ( n = 29 ) were more likely to improve on several dimensions of responsiveness ( e.g . likely to contact the EAP ) than were supervisors who received a more didactic , informational training ( n = 23 ) or a no-training control group ( n = 17 ) . Trained supervisors also showed increases in their own help-seeking behavior . Procedures and maps from the mapping activity ( two-stage conversational mapping ) are described . Overall , results indicate that while supervisor tolerance of coworker substance use inhibits EAP utilization , it may be possible to address this tolerance using team-oriented prevention training in the work-site .
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Intervention_Educational
Supervisor tolerance-responsiveness
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Intervention_Educational
Employee Assistance Program ( EAP )
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Intervention_Control
no-training control group
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Outcome_Mental
improve their willingness to use the EAP
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Outcome_Mental
several dimensions of responsiveness
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Outcome_Mental
own help-seeking behavior .