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Towards A Fuzzy Rule-Based Approach for Patient Flow Management in Emergency Department During the COVID-19: Sahloul Hospital Case Study, Tunisia

The Corona Virus Disease 2019 (COVID-19) epidemic has touched many sectors of the health system. It was remote around the world during months and generated a diverse doubt for healthcare beneficiaries. Most hospitals have been opposing constraints in the treatment of the COVID-19 patients, and there is a need to improve patients flow waiting time so that the health staff is less menaced, and more patients can be handled. In this paper, we present a new fuzzy rule-based system for patient flow management in the emergency department, in the case of Sahloul University Hospital one of a big Tunisian Hospitals, in order to contribute reducing the patient flow waiting time and presenting a better management of patient flow during the COVID-19 epidemic phase.