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The role of the work itself: an empirical examination of intrinsic motivation's influence on IT workers attitudes and intentions

This study examines intrinsic motivation's influence on information technology (IT) attitudes and intensions. Intrinsic motivation is modeled as mediating the influence of motivators (i.e., intrinsic job characteristics) and hygiene factors (i.e., pay and supervisory satisfaction) on workplace attitudes (i.e., job satisfaction and affective commitment). In turn, workplace attitudes mediate the influence of intrinsic motivation on turnover intention. The model was tested using data collected from public sector IT workers in the Southeastern United States. Although intrinsic motivation did not fully mediate the influence of motivators and hygiene factors, findings suggest that intrinsic motivation positively influences workplace attitudes and has a mediated influence on turnover intent. Implications for research and practice are offered.