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Collaboration in the large: Using video conferencing to facilitate large group interaction

This chapter discusses the social, organizational and technical challenges and solutions that emerged when facilitating collaboration through videoconferencing for a large, geographically dispersed research and development (RD the adaptation of visual aids; and new participant etiquette practices. New technical infrastructure included: upgrades to video conference equipment; the use of separate networks for broadcasting camera views, presentation slides and audio; and implementation of new technical operations practices to support dynamic interaction among participants at each location. Lessons learned from this case study may help others plan and implement videoconferencing to support interaction and collaboration among large groups.