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Measuring the Right Metrics and Leveraging Risk and Performance Indicators to Enhance the End-to-End Transaction Monitoring Program

Escalating regulatory pressures around anti-money laundering (AML) regulations are driving a paradigm shift in how organizations use technology to support their risk management and assurance activities. Optimization of transaction monitoring (TM) systems and supporting processes has been a hot topic over the last few years, and continues to be the focus of regulators and financial institutions today. A question many institutions ask is “How do we know whether our TM systems and/or processes are optimized or not?” The answer is, by creating and analyzing system-generated reports in order to obtain key metrics about the system, which management can use as indicators of operational effectiveness, data quality and system performance. By using these system-generated metrics, key stakeholders can gain visibility into any bottlenecks in the alerts review process, uncover data quality issues and take steps to address areas that may need immediate attention.