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Guidebook for Implementing Intelligent Transportation Systems Elements to Improve Airport Traveler Access Information

This report includes a guidebook with an accompanying interactive CD-ROM, CRP-CD-114, that provides descriptions, component details, and examples of how airport ground access information can be disseminated using various intelligent transportation systems (ITS) technologies. The guidebook contains tables to help airport operators determine the applicability of certain ITS strategies based on airport operational needs and airport size. ITS needs of airports not only must address the size of the airport, but also must consider the nature of traveler demographics, levels of congestion on the surrounding roadway network, as well as other defining characteristics. The interactive CD that accompanies the guidebook helps the user to explore and evaluate the information needs of various airport traveler market segments and to identify ITS technologies that best meet the needs of the airport user. The CD also contains a decision support tool that allows users to identify appropriate methods of delivering airport traveler information based on airport traveler market segment. At the same time, the decision support tool helps airport management and staff recognize technologies and efforts they already use to disseminate traveler information so that constructive next steps can be suggested. This guidebook and accompanying CD were developed for a broad spectrum of users, including airport personnel (management, planning, information technology, operations, and public information staff) and project planners and designers who have responsibility for collecting and providing ground access information to airport travelers.