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Understanding Internet Searching Performance in a Heterogeneous Portal for K-12 Students: Search Success, Search Time, Strategy, and Effort

This study sought to better understand search performance using an online portal containing a collection of heterogeneous library resources for K-12 students. Search performance is examined in terms of search success, search time, strategy, and effort. This study revealed unsuccessful searches tended to take longer than successful searches; preference of search strategy (searching vs. browsing) did not affect search success outcome; students tended to perform well in tasks for which they were able to use various strategies, and unsuccessful searches tended to use more effort—more mouse clicks, more keystrokes, more queries, more sites visited, and more strategy shifts. Implications of the study are also discussed.