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Analysis of visual representation techniques for product configuration systems in industrial companies

In recent years, there has been an increasing demand for customized products. Product configuration systems (PCS) are introduced as one of the most successful systems of artificial intelligent for providing customized products. One of the main challenges in PCSs projects are described in relation with knowledge representations and communications with domain experts. The results presented in the paper are therefore aimed to provide insight into the impact from using visual knowledge representations techniques in PCSs projects. The findings indicate that use of visual knowledge representations techniques in PCSs projects will result in improved quality of maintenance and development support for the knowledge base and improved quality of the communication with domain experts.