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POLICY OPTIONS FOR INCREASING UTILIZATION OF COMMUNITY CLINIC SERVICES: A STUDY IN RURAL BANGLADESH

This paper aims to identify the problems of Community Clinic (CC) services in rural Bangladesh and to provide some policy options to increase the utilization. Here qualitative methods have been used, including document review, observation, fact check and key informant interviews with policy elites. Among those, the option relating to the absenteeism of health care providers at CC, scored the highest total value of 2.7 in multi criteria analysis as well as viable in PESTLE analy-sis. Therefore, the recommended option is introduction of biometric system at the CCs. This system is necessary in the CCs to ensure timely presence of the service providers to promote quality and safety in health care towards healthy communities. This system will also assist in implementing the plan of Digital Bangladesh by directly connecting the CCs with the main serv-er of Management Information System of Directorate General of Health Services.

