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Internal supply chain structure design: a multiple case study of Japanese manufacturers

ABSTRACT The organisational structure of internal supply chain management (SCM) has received minimal attention. This study organises the two structural properties, formalisation and centralisation, of four organisational types on internal supply chain structure and proposes a design framework for selecting an organisational type. First, this study builds a theoretical basis by reviewing the literature in the fields of not only logistics management and SCM, but also organisational theory and other related areas. Next, this study conducts a multiple case study. Through the cross-case comparison of 10 Japanese manufacturers, this study discusses findings of individual organisational types. Consequently, the organisational type suitable for a firm depends on its own corporate strategies and organisational capabilities, specifically, the degrees of business and/or market diversification and formalised and centralised process operation and process change capabilities.