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A Census of State Portal and Agency Homepage Design in the United States

This study reports on the results of a census of design trends of 300 state government portal and agency homepages within the United States. The results can be used by government web designers to aid web design decisions and improve usability, researchers wishing to compare the findings with other populations, and future researchers who wish to study changes in homepage design over time. The study has found a limited number of design elements were common in state portal and state agency homepages. In addition, it found that state portal and agency homepage design is lacking in terms of design principles such as screen length, navigation principles such as in use of search boxes, site indexes, and site maps, providing of communication options, and inclusion of multimedia and Web 2.0 technologies.