There are many possible beeps that comes from the lock which has different diagnostic symptoms. If your lock is beeping, we encourage you to take a video of the lock behaviour and send it to us at for further troubleshooting.

As guidance, these are the different possible beeps you may encounter and their respective indications:

Incorrect PIN: 4 short beeps

Obstruction: 6 sets of 4 short beeps

Privacy mode activated: 1 very long beep

Low battery: 3 fast descending tones

Article Number:IGB4IT1004
File Type:General Public (GP)