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CarMax: English-Spanish Customer Service Representative


This is a Full-time position in Chandler, AZ posted May 5, 2021.

Job Description7971 Phoenix CEC 1515 W.

14th Street, Tempe, Arizona, 85281 CarMax, the way your career should be!

This is a work from home opportunity due to the current worldwide pandemic.

Candidates must live in the greater Phoenix metro area and must be flexible and willing to work in the CarMax Phoenix contact center if future business needs change.

Now offering a $3,500 Sign-On Bonus Provide an iconic customer experience Ensuring todays customers can buy the vehicles they want in a way that suits them means offering support during every step of the journey.




What you will do Essential responsibilities * Connect with customers online and over the phone to find out what they want and need from their next car purchase * Use your knowledge of the CarMax inventory to guide customers towards vehicles that meet their needs * Ensure a seamless transition from online to in-store purchasing to provide an unrivaled customer experience * Mentor others as your skillset expands * Acquire the Automotive Sales Persons License in specific states may require testing and travel as some states request physical presence to apply for the license.

Learn and succeed as part of a team This is a high-energy sales environment where you will work as a team to meet goals.




Qualifications and requirements * Sales and customer service experience, in an area such as retail, is preferred * Thrive in a fast-paced environment * Good listening skills and a strong customer focus * Strong written and verbal communication skills About CarMax CarMax disrupted the auto industry by delivering the honest, transparent and high-integrity experience customers want and deserve.





