To record a refund you still record a transaction - but with a negative amount.

You still record the method of payment for the refund.

That way BRM keeps a record of the refund - rather than simply looking like no payment occurred (which would be wrong)

The same process applies for corrections.

e.g. you enter 100 instead of 10

add -90 "correction" to correct the mistake.

Here you can see we are entering a negative transaction: (refund)

because we are correcting a previous overpayment.

When this is done there are now 2 transactions and zero outstanding:

  1. the first payment of $123.00 was an overpayment
  2. we gave a $79.80 refund
  3. we now have two transactions and a balance of $0.00

See Also

refunding using Stripe