Keep up to date

The 122HD does not have any specialised computer software. Please use your computer's media player to view your footage.


Firmware for your product

A firmware update is not yet required for this product


Apps for your product

The 122HD is not mobile app compatible.


You can easily check what firmware version your dash cam currently has on the dash cam itself. 

1) Turn the Dash Cam on
2) Stop it recording
4) Scroll down to ‘System Info’
5) Look at the Firmware number RXX.XX

Then compare it to the Firmware number stated above. 


The 122 has an internal battery for emergency uses, such as the loss of power during an incident. This will allow the camera to continue recording to the end of the clip before switching off. This internal battery has around 10-15 minutes of battery life. 

This is symptomatic of an SD card failure.
Please check that your card is not larger than 64GB and has a minimum U1 class.
Please remove the SD card, then press the reset button on the underside of the Dash Cam. Then, without the SD card inserted, please turn on the Camera. Does it now start normally? If so, then the SD card has either failed due to lack of formatting or is not compatible for Dash Cam usage.


The maximum compatible SD card for the 122HD is 64GB. We would recommend a Dash Cam compatible 8GB-64GB U1 or U3 Micro SD card, specifically designed for Dash Cam or CCTV usage. We would recommend a Nextbase SD card for guaranteed functionality within a Nextbase product.

If you intend on using Parking Mode on your camera, then we would instead recommend using a Hard Wire Kit, not the Cigarette Lighter Cable. The Hard Wire Kit will allow the camera to draw nominal current from the car's battery, preventing the cam's battery from being drained. The Hard Wire Kit has an in-built voltage cut off which protects the car's battery from being drained below 11.2V. We'd recommend using a Permanent Live fuse with Parking Mode enabled.