1. Q: When can I get the confirmation email?

A:Confirmation email will be sent within 24 hours. If you do not see it in your inbox, please kindly check your junk box.

2. Q: Are the products you sell genuine or imitations? Do you apply wholesale and how is the price?

A:We provide high quality products,We know what you care most is quality, prices, shipping time, customer service. Thus, the four factors are our main goal to produce a happy shopping experience.


3. Q: How do I find the item I want to buy?


4. Q: How do I place an order?


5. Q: How do you send my purchased items?


6. Q: How to track my order?


7. Q: How do I can change my order or cancel my order?


8. Q: How do I can return the items to your company?

A:If the product's quality is no problem, we can't to accept the return it. If there's a few problems of goods (for example, the stain or the line did not cut off clearly), we hope you can wash it or clean it, then we will give our guest appropriate compensation. If the size is small for you, or when you received your package, you find you don't like it and so on, these problem we don't accept .So hope you can understand us.

9. Q: How many payment method do you accept?

A: We can received the payment through Visa Card, Master Card, Paypal.

10. Q:How long can I get the customized product?


11. Q:Why do you charge my card more than your product price?

A: We only receive the product price. The extra money may be charged by the bank as the bank fee or caused the floating exchange rate. Hope you can understand.


A: We will send tracking number and order information to the email address you left for your order. Make sure that you have left the most frequently used email address for your order and check it if you want to track your order.

13. Q: How long will I get the refund from you?

A:We will refund the money to the card you used to place the order and since the refund is transferred by several international banks, it will take a longer time for you to receive the refund, like couple of weeks. However, please don’t worry, we promise you will get the refund at least.