Negotiating, we as the real estate agent, we really earn our money. Negotiation is where we maximize your dollar and make sure there's absolutely nothing left on the table when you sell your property.

We've spent a lot of money on training, personal development and expertise-building, to make sure that we are absolutely on top of our game as far as negotiating properties are, and that's the most important part about getting maximum dollar in your pocket.

It's not about being smart and arrogant. It's about understanding the buyer's needs, it's about understanding your needs as a seller, and matching those and making sure that the buyer is falling in love with the property, and then using our negotiating skills to ensure that they pay absolutely top dollar for it, as I said, and there's no money left on the table.