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Assertive comunication by Piergiorgio Merlatti

18 Jun, 2014

pier2Today I have chosen to speak of Communication Assertive, but before dealing with the subject, we see the meaning of the vocabulary of the Italian language attaches to two words:

Pooling = communication – Making Known Assertiveness

Assertiveness = (It comes from the Latin “adserere” lead to self).

Assertiveness is a technique, and as such, can be learned and with practice can be improved!

Communicate Assertive, so to say, to express their opinions, their emotions and commit to successfully resolve situations and tensions wisely dosing social skills, emotions and rationality, without necessarily change their

Communicate in an assertive way, does not mean only learn and develop techniques to improve assertiveness, but also make your new habits of behavior and improve the education of feelings and emotions.

Libet and Lewinsohn in 1973 state that:
“Assertiveness is the ability of the subject to use any relational context, mode of communication which make it highly probable positive reactions of the environment and negate or reduce the possibility of negative reactions.”

L. Phillips in 1978, defines assertiveness as:
“The extent to which the individual is able to communicate with others, so as to satisfy the rights, needs, motivations and obligations, within reasonable limits, and without prejudice to the similar rights of other people, in  he form of free and open dialogue.”

We can then define an assertive person, when it is able to express in a clear and technically sound, their emotions, their feelings, their needs and beliefs reducing more and more
the feelings of anxiety, discomfort or

At Assertive Communication Style, contrast two styles:

the liabilities and the Aggressive.

The five levels of assertiveness

 The first level is the ability to recognize emotions, the objective of which is the autonomy and the emotional perception of emotions, without the involvement negative due to the presence of other people. For example, blushing, stammering, ashamed, protect himself.

The second level includes the ability to communicate emotions and feelings, even negative, through multiple means  of communication ( gestures, facial expressions and gestures ). Regards freedom of expression, namely the control of motor reactions without these altered or inhibited by anxiety and tension.

The third level is that of awareness of the rights of the person. The development of respect for self and others. This  level of technology within the Assertive Communication, plays a central role, since it is precisely the rights and the principle of reciprocity, which is founded the distinction between passive behaviors, aggressive and assertive, as we will deepen

The fourth level includes the willingness to appreciate themselves and others, this level therefore involves a high level of self-esteem.


In the article of July delve into the topic and see how you start to work out to communicate allegedly.

Piergiorgio Merlatti

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