You may need to download the TCTrak app onto the handheld when you receive your device. You must set up a Google account before downloading the app. On the RS51 handheld computer:

  1. Swipe up on the main screen to access your apps
  2. Press "Play Store"
  3. Press "Search for Apps" bar and enter "TCTrak"
  4. Press the "Search" icon on key pad
  5. Locate the TCTrak app by 2nd Sight
  6. Press "install"
  7. Press "Open"
  8. Allow access when prompted
  9. Enter your Customer ID and Secret when prompted (located on your online Portal account or Customer Certificate)