text: Figure 5-77 Call Home Settings 
  
  (cid:2) Support assistance 
  
  This option enables support personnel to access the system to complete troubleshooting 
  and maintenance tasks. You can configure e local support assistance, where support 
  personnel visit your site to fix problems with the system, or remote support assistance. 
  Both local and remote support assistance use secure connections to protect data 
  exchange between the support center and system. More access controls can be added by 
  the system administrator. 
  
  (cid:2) Support Package 
  
  If support assistance is configured on your systems, you can automatically or manually 
  upload new support packages to the support center to help analyze and resolve errors on 
  the system. 