text: **16.4 Enhanced Retention Management use cases**
  
  Enhanced Retention Management provides two methods that allow users to place documents 
  in a hold status: 
  
  (cid:2) Ad hoc: Use the ad hoc method to put documents in a hold status selectively based on 
  their search criteria. 
  
  (cid:2) Load: The load method places documents in a hold status at load time. 
  
  The following sections present two use cases that provide examples of these methods. 
  
  **16.4.1 Ad hoc holds**
  
  A healthcare firm receives frequent ongoing requests to find documents that must be 
  gathered and protected from deletion because of a legal case that involves the firm’s 
  customers. Historically, retention management was a paper-based world of file folders, filing 
  cabinets, and off-site warehouses with elaborate and costly storage requirements. Retention 
  management changed dramatically with the rapid proliferation of digital information. 
  
  The challenges of locating and retaining documents quickly was a problem for the firm until 
  they set up Content Manager OnDemand as its standard tool for capturing documents. 
  Content Manager OnDemand can capture high volumes of content and quickly search and 
  retrieve documents with multiple client solutions for both desktop and standard web browsers. 
  By using Content Manager OnDemand, the firm was able to enable the Enhanced Retention 
  Management feature and have a business solution to select, hold, and prevent expiration of 
  documents easily within seconds. The return on investment (ROI) easily justified the 
  investment in the Enhanced Retention Management feature. 