text: **13.10 Service Assistant Tool**
  
  The Service Assistant Tool (SAT) is a web-based GUI that is used to service individual node 
  canisters, primarily when a node has a fault and is in a service state. A node is not an active 
  part of a clustered system while it is in service state. 
  
  Typically, the IBM Storwize V7000 is configured with the following IP addresses: 
  
  (cid:2) One service IP address for each of control canisters. 
  (cid:2) One cluster management IP address, which is set when the cluster is created. 
  
  The SAT is available even when the management GUI is not accessible. The following 
  information and tasks can be accomplished with the SAT: 
  
  (cid:2) Status information about the connections and the node canister 
  
  (cid:2) Basic configuration information, such as configuring IP addresses 
  
  (cid:2) Service tasks, such as restarting the Common Information Model (CIM) object manager 
  (CIMOM) and updating the worldwide node name (WWNN) 
  
  (cid:2) Details about node error codes 
  
  (cid:2) Details about the hardware, such as IP address, Media Access Control (MAC) addresses 
  
  The SAT GUI is available by using a service assistant IP address that is configured on each 
  Storwize V7000 node. It can also be accessed through the cluster IP addresses by appending 
  /service to the cluster management IP. 