text: **18.1 Troubleshooting common problems**
  
  While administrators and users work with Content Manager OnDemand systems, they might 
  encounter various problems. These problems can occur in several main areas. We classify 
  them into the following categories: 
  
  (cid:2) Indexing and loading issues 
  (cid:2) Content Manager OnDemand maintenance issues 
  (cid:2) Monitoring the main server task arssockd 
  (cid:2) Installation and migration issues 
  (cid:2) Common server messages 
  
  In this section, we describe several of the common problems and provide possible solutions 
  to them. At the end of the section, we also include a list of common server messages. 
  
  **Tip for determining the cause of the problems:**For the UNIX platform, the console 
  message might help determine the cause of the problem. However, if you use Telnet from 
  your personal computer, you might miss the important console message. For AIX, you can 
  switch the console to your current terminal by running the**swcons 'tty'**command. To 
  switch it back to the console, run the**swcons**command. 