text: Our credit business, through our Nordstrom Rewards program, continues to play an important role in attracting new customers and 
  deepening our engagement with existing customers. The program contributes to our overall results, with members shopping more frequently 
  and spending more on average than non-members. For the third consecutive year, we opened over one million new accounts. With over four 
  million active members, 2014 sales from members represented approximately 40% of our sales. 
  
  We are confident in our ability to execute our customer strategy as we evolve with customers and continue to leverage capabilities across all 
  channels to serve customers on their terms. To enhance the customer experience, we continue to make investments in our stores in new 
  markets such as Canada, Puerto Rico and Manhattan, in our ecommerce and fulfillment capabilities and in technology to support growth 
  across all channels. We believe these investments in our customer strategy will help us achieve long-term top-quartile shareholder returns 
  through high single-digit total sales growth and mid-teens Return on Invested Capital. 