text: After you obtain the correct version number of the software that you are using, you must 
  collect information that is specific to the problem. 
  
  Problems can occur in several main areas. We divide them into the following areas in this 
  section: 
  
  (cid:2) Indexing or loading 
  (cid:2) Database 
  (cid:2) Tivoli Storage Manager 
  (cid:2) Content Manager OnDemand Client logon 
  (cid:2) Performance 
  (cid:2) ODWEK 
  (cid:2) Content Manager OnDemand server hangs or crashes 
  
  In 18.2.8, “Exporting information to a local server” on page 397, we demonstrate how to 
  export Content Manager OnDemand information, such as an application group, application, 
  and folder, to a local server. 
  
  **18.2.1 Indexing or loading**
  
  This section describes the logs to collect that relate to indexing or a loading problem. 
  
  **Common loading issues**
  Table 18-3 shows the information to collect if a problem occurs with loading. 