text: **3.20 Storage Insights**
  
  Storage Insights is an integral part of the monitoring and ensuring continued availability of the 
  Storwize V7000. 
  
  Available at no charge, cloud-based IBM Storage Insights provides a single dashboard that 
  gives you a clear view of all your IBM block storage. You can make better decisions by seeing 
  trends in performance and capacity. 
  
  Storage health information enables you to focus on areas needing attention and when IBM 
  support is needed, Storage Insights simplifies uploading logs, speeds resolution with online 
  configuration data, and provides an overview of open tickets all in one place. 
  
  Storage Insights includes the following features: 
  
  (cid:2) A unified view of IBM systems: 
  
  – Provides a single pane of glass to see all your systems characteristics. 
  
  – See all of your IBM storage inventory. 
  
  – Provides a live event feed so you know, up to the second, what is going on with your 
  storage and enables you to act quickly. 
  
  (cid:2) Storage IBM Insight® collects telemetry data and call home data and provides. 
  
  Up to the second system reporting of capacity and performance. 
  
  (cid:2) Overall storage monitoring looking at: 
  
  – The overall health of the system. 
  
  – Monitor the configuration to see whether it meets the best practices. 
  
  – System resource management; that is, is the system being overly taxed and provide 
  proactive recommendations to fix it. 
  
  (cid:2) Storage Insights provides advanced customer service with an event filter to that allows: 
  
  – The ability for you and support to view support tickets and open and close them and to 
  track trends. 
  
  – Auto log collection capability to allow you to collect the logs and send to IBM before 
  support start looking into the problem. This feature can save as much as 50% of the 
  time to resolve the case. 