text: **Building on World-Class**
  **Productivity and Efficiency**
  T A D A O T A K A H A S H I 
  Executive Vice President 
  
  unfortunate, since it affected our ratings in the J. D. Power 
  
  and Associates Initial Quality Study. We’ve since taken 
  
  effective measures to resolve these problems. More 
  
  importantly, we learned from them. We created new 
  
  systems and new approaches to quality, which we then 
  
  applied in Japan and to the new factories in China. 