text: The Year Ahead 
  
  We are focused on improving our service and strengthening relationships with our customers. 
  
  Exceptional service allows us to build loyalty and create lasting bonds with those we serve. We will 
  
  continue to train and develop our people, too, so they may grow as we grow as a Company. And we 
  
  will continue to focus on improving the safety of our operations, an important commitment we have 
  
  made to our people and service communities. 
  
  The last year was indeed an outstanding one for Republic. Our goal is to continue to deliver 
  
  impressive results in 2005. 
  
  I am both privileged and grateful to have the opportunity to lead a team of such exceptional people. 
  
  Everyday, I grow more impressed with the experience, knowledge, loyalty and hard work they 
  
  contribute. Republic truly has one of the best management and operations teams in America. 
  
  On behalf of all of us at Republic, I want to thank our shareholders for the trust they have placed in 
  
  us. We are a Company that cares about you, and we pledge to continue working hard to serve you in 
  
  2005 and beyond. 
  
  Sincerely, 