text: 2. We collect the type 3 (option 3) and have it automatically uploaded to the PMR number 
  that is provided by IBM Support, as shown in Example 13-6. 
  
  Example 13-6 The svc_snap command 
  
  ssh superuser@9.173.156.250 
  Password: 
  IBM_Storwize:ITSO-V7k:superuser>**svc_snap upload pmr=12345,000,866 gui3**
  
  If you do not want to automatically upload the snap to IBM, do not specify the**upload**
  **pmr=ppppp,bbb,ccc**part of the commands. When the snap creation completes, it creates a 
  file named that uses the following format: 
  
  3. 
  
  /dumps/snap.<panel_id>.YYMMDD.hhmmss.tgz 
  
  It takes a few minutes for the snap file to complete (longer if statesaves are included). 
  4. The generated file can then be retrieved from the GUI clicking**Settings**→**Support**→ 
  **Manual Upload Instructions**twisty →**Download Support Package**and then, clicking 
  **Download Existing Package**, as shown in Figure 13-71. 