text: For over 100 years Shenandoah Telecommunications Company has been committed to providing outstanding 
  
  service to our customers. Our employees take that same dedication after hours to make a difference in their 
  community. 
  
  We take this opportunity to share with you, our shareholders, the stories of just a few of your dedicated 
  employees. 
  
  Volunteerism is in Patty Pomeroy’s blood. Her grandfather was a dispatcher for the 
  
  rescue squad in Middletown, VA for 25 years and her grandmother was in the ladies 
  auxiliary. Her father was a charter member of the Middletown Rescue Squad. In 1997, 
  Patty, a customer service representative at Shentel for four years, continued the family 
  tradition by earning her Emergency Medical Technician certification and going to “work” 
  for the Strasburg Rescue Squad. Patty is the administrator of membership recruitment 
  and retention for the squad and is the liaison coordinator for junior squad members under 
  18. It is her job to make sure that new members are brought in to the squad and current 
  members stay active. 
  
  **“There is a great satisfaction that comes from knowing that what you can do will**
  **help people.”**
  ***Patty Pomeroy***
  
  Jeff Beard has been an installer repairman with Shentel for almost five years. Two 
  
  years ago, Jeff helped start Project Isaiah 58, a faith-based recovery ministry that reaches 
  out to people who are struggling with addiction. Project Isaiah 58 has weekly group 
  meetings in Winchester, Woodstock and Warrenton, VA. Jeff, who lives in Winchester, 
  participates in the group meetings and also makes time to meet one-on-one with people 
  who need personal attention. 