text: Future generations will measure the full impact of 
  
  Sept. 11. But at The Hartford, one thing is known 
  
  already. As they did after disasters such as the New 
  
  York ﬁre of 1835, the Chicago ﬁre of 1871 and the 1906 
  
  San Francisco earthquake, The Hartford’s people in 
  
  2001 ran their business the only way they know how— 
  
  the right way. They put customers ﬁrst and kept prom- 
  
  ises. In so doing, they helped lay the foundation for a 
  
  more conﬁdent future. 