text: more incentive to look to The Hartford for the right 
  
  products to offer their clients. 
  
  The Hartford’s Group Beneﬁts Division’s (GBD) 
  
  Producer View Web portal enables group beneﬁts bro- 
  
  kers to manage their books of business and track com- 
  
  missions and premium payments online. It’s also a 
  
  resource for product brochures and other marketing 
  
  material. GBD’s Employer View portal meets beneﬁts 
  
  managers’ increasing demands for self-service. In 2001 
  
  GBD added online billing capability to the portal, which 
  
  also features access to forms and status reports on pre- 
  
  mium payments and claims, among other functions. 
  
  The property-casualty operation’s Electronic 
  
  Business Center (EBC) has transformed the way agents 
  
  do business. They can obtain quotes almost instantly, 
  
  check billing and loss information, track claims pay- 
  
  ments and perform a host of other daily tasks. Because 
  
  it’s their virtual back ofﬁce, agents have more time to 
  
  do what’s right for them: build their business. The EBC 
  
  is proving especially valuable in the high-growth small- 
  
  business market, where service is as important as price. 