text: The output writes to the job log. 
  
  This trace is good for problems with starting a service: 
  
  //CEEDUMP DD 
  //ARSSOCKD EXEC ...,PARM='TRACE(ON,8M,,LE=1)/' 
  
  **18.4.6 ARSSUPPORT utility**
  
  You can use the**ARSSUPPORT**utility to gather log entry diagnostic information. The**ARSSUPPORT**
  utility is in the arssupport.jar file. To run the utility, run the following command: 
  
  java -jar arssupport.jar 
  
  The following prerequisites apply to using the command: 
  
  (cid:2) Ensure that you have Java Runtime Environment version 1.5 or higher to run this program. 
  
  (cid:2) Ensure that you are logged on to the operating system by using an ID that has 
  administrator authority on Windows or root authority on UNIX. 
  
  (cid:2) On Windows systems, run the**ARSSUPPORT**utility from the Content Manager OnDemand 
  command prompt. 
  
  (cid:2) To retrieve system log entries, ensure that the Content Manager OnDemand server is 
  running. 
  
  (cid:2) The data is collected from the computer where the**ARSSUPPORT**utility is run. 
  
  The**ARSSUPPORT**utility generates information about a Content Manager OnDemand server. 
  This information includes information about its configuration and system environment. 