text: **IT Service Management and orchestration**
  An IT Service Management (ITSM) perspective can provide automation and a global 
  management view, and incorporate the necessary software disciplines that are required to 
  build a solid infrastructure for an enterprise, commercial or not. 
  
  The missing point was the orchestration and the orchestration of all containers and resources 
  around them. Many people think that orchestration and automation are the same thing, but 
  the orchestration is more complex. Automation often is discussed in the context of specific 
  tasks, whereas orchestration refers to the automation of processes and workflows. 
  
  Orchestration deals with the end-to-end process simplify the automation and the 
  administration across specific machines and diverse dependencies (see Figure 2-3). 
  Automation attempts to move people out of the equation whereas orchestration is not about 
  rigid planning, but arranging and coordination of automated tasks, which ultimately results in 
  a consolidated process or workflow. Parts can be automated, but the decision is still 
  human-centric; for example, the definition of which tasks must run, the order of the tasks, role 
  assignments, permission, post-deployment, failure recovery, and scaling. 