text: (cid:3) J**oe Smith, right, and Kim Connolly,**
  **left, are a brother-sister team**
  **heading Smith Brothers Insurance,**
  
  **Inc. of Glastonbury, Conn. These**
  **VIP agents are enthusiastic users**
  **of The Hartford’s Electronic**
  **Business Center (EBC) and other**
  **technological tools for property-**
  **casualty agents. They piloted**
  **the EBC and have given valuable**
  **feedback to Senior Commercial**
  **Underwriter Tracey Kamenash**
  **and others at The Hartford to help**
  **develop the EBC standards and**
  **navigational model.**