Chapter 2. System overview 41
2.7.3  Simple Network Management Protocol traps
SNMP is a standard protocol for managing networks and exchanging messages. The IBM 
Spectrum Virtualize can send SNMP messages that notify personnel about an event. You can 
use an SNMP manager to view the SNMP messages that IBM Spectrum Virtualize sends. 
You can use the management GUI or the IBM Storwize V7000 CLI to configure and modify 
your SNMP settings.
You can use the Management Information Base (MIB) file for SNMP to configure a network 
management program to receive SNMP messages that are sent by the IBM Spectrum 
Virtualize.
2.7.4  Syslog messages
The syslog protocol is a standard protocol for forwarding log messages from a sender to a 
receiver on an IP network. The IP network can be IPv4 or IPv6. 
IBM Storwize V7000 can send syslog messages that notify personnel about an event. The 
event messages can be sent in expanded or concise format. You can use a syslog manager 
to view the syslog messages that IBM Storwize V7000 sends. 
IBM Spectrum Virtualize uses the User Datagram Protocol (UDP) to transmit the syslog 
message. You can use the management GUI or the IBM Storwize V7000 CLI to configure and 
modify your syslog settings.
2.7.5  Call Home email
The Call Home feature transmits operational and error-related data to you and IBM through 
an SMTP server connection in the form of an event notification email. When configured, this 
function alerts IBM service personnel about hardware failures and potentially serious 
configuration or environmental issues. You can use the Call Home function if you have a 
maintenance contract with IBM or if the IBM Storwize V7000 is within the warranty period.
To send email, at least one SMTP server must be configured. The system support as many 
as five more SMTP servers for backup purposes. The SMTP server must accept the relaying 
of email from the IBM Storwize V7000 clustered system IP address. 
Use the management GUI or the IBM Storwize V7000 CLI to configure the email settings, 
including contact information and email recipients. Set the reply address to a valid email 
address. 
Send a test email to check that all connections and infrastructure are set up correctly. The 
Call Home function can be disabled at any time by using the management GUI or the IBM 
Storwize V7000 CLI.