President
Sumitomo Mitsui Financial Group, Inc.
INDEX
Foreword
Commitment from the Top
A Conversation with Tadao Ando, 
Takeshi Kunibe and Koichi Miyata
Our Mission and CSR at SMFG
ʪSpecific Examples of CSR Activitiesʫ
Environmental Activities
Social Contribution Activities
Together with Our Customers
Together with Our Shareholders 
and Markets
Together with Our Employees
1
3
Measures to Support Reconstruction 
after the March 11 
Earthquake and Tsunami8
11
21
Corporate Outline/Editorial Policy 29
25
13
17
19
Priority Issues for Us 9
What can we do now to spur the 
reconstruction and revitalization of Japan, 
and help resolve global issues?
First, I would like to extend our deepest sympathies and heartfelt First, I would like to extend our deepest sympathies and heartfelt condolences to all those who have suffered and condolences to all those who have suffered and 
to the families and friends of those who tragically lost their lives in to the families and friends of those who tragically lost their lives in the devastating earthquake and tsunami the devastating earthquake and tsunami 
that struck northeastern Japan on March 11, 2011. We pray for the that struck northeastern Japan on March 11, 2011. We pray for the early recovery of the affected people and areas.early recovery of the affected people and areas.
SMFG is dedicated to seamlessly responding to clients’ needs by SMFG is dedicated to seamlessly responding to clients’ needs by leveraging our group-wide capabilities, leveraging our group-wide capabilities, 
offering optimal products and services, and ensuring that every offering optimal products and services, and ensuring that every employee and the overall group are capable of employee and the overall group are capable of 
responding to the challenges of globalization. I believe that responding to the challenges of globalization. I believe that through these measures, through these measures, 
we will contribute to the growth and development of our clients we will contribute to the growth and development of our clients and society, and ourselves grow in partnership with them.and society, and ourselves grow in partnership with them.
Through our basic policy of becoming “a globally competitive Through our basic policy of becoming “a globally competitive financial services group financial services group 
with the highest trust of our clients, society and other stakeholders”with the highest trust of our clients, society and other stakeholders” by maximizing our core strengths of by maximizing our core strengths of 
“Spirit of Innovation,” “Speed” and “Solution & Execution,” we “Spirit of Innovation,” “Speed” and “Solution & Execution,” we will continue to stay ahead of the times, will continue to stay ahead of the times, 
no matter how challenging, and actively adapt to changes in our no matter how challenging, and actively adapt to changes in our business environment.business environment.
 CSR REPORT 2011 CSR REPORT 2011 
Today, Tomorrow and Beyond
Koichi Miyata