104 Implementing the IBM Storwize V7000 with IBM Spectrum Virtualize V8.2.1
12.Enter the details for the email servers to be used for Call Home. Call Home sends email 
reports to IBM with inventory details and event notifications. This setting allows IBM to 
automatically open problem reports and to contact you to verify whether replacement 
parts are required.
Figure 4-18 shows an example. You can click Ping to verify that the email server is 
reachable over the network. Click Apply and Next.
Figure 4-18   Setting email servers details
Storwize V7000 can use SNMP traps, syslog messages, and Call Home to notify you and 
IBM Support when significant events are detected. Any combination of these notification 
methods can be used simultaneously. However, only Call Home is configured during the 
system setup wizard. For more information about how to configure other notification 
methods, see Chapter 4, “Initial configuration” on page 87.
If you do not want to configure Call Home now, it can be done later by navigating to 
Settings → Notifications.
Note: When Call Home is configured, the system automatically creates a support 
contact with one of the following email addresses, depending on country or region of 
installation:
/SM590000US, Canada, Latin America, and Caribbean Islands: callhome1@de.ibm.com
/SM590000All other countries or regions: callhome0@de.ibm.com