The Group CSR Department and assigned depa rtments also conduct a joint examination of plans for the following financial year, The Group CSR Department and assigned departments also conduct a joint examination of plans for the following financial year, 
the findings of which are subsequently assessed by the Group CSR Committee. the findings of which are subsequently assessed by the Group CSR Committee. 
In this way, we use the PDCA cycle in our CSR initiatives.In this way, we use the PDCA cycle in our CSR initiatives.
Our Mission
Contributing to the Sustainable Development of Society
CSR Group Initiatives
Solid Management Structure
(corporate governance, internal controls, compliance,
risk management, information disclosure, etc.)
Customers Shareholders
and the Market
The Environment
and Society Employees
Highly-valued
products and
services
Sound 
Management
Social and
community activities
and environmental
activities
Corporate culture
respecting
the individual
Board of Directors
Sumitomo Mitsui 
Banking Corporation
SMFG Card & Credit, Inc.
The Japan Research 
Institute Limited
SMBC Friend Securities 
Co., Ltd.
Sumitomo Mitsui Finance 
and Leasing Co., Ltd.
Chairman: Director in charge of SMFG
Corporate Planning Department
Committee members: General Managers of SMFG, 
Sumitomo Mitsui Banking Corporation, 
SMFG Card & Credit, Sumitomo Mitsui Card, 
Cedyna, Sumitomo Mitsui Finance and Leasing, 
The Japan Research Institute, 
SMBC Friend Securities, SMBC Nikko Securities, 
THE MINATO BANK and 
Kansai Urban Banking Corporation  
Administered by: Group CSR Department of SMFG
Strategic advisor: 
JRI Center for the Strategy of Emergence
Management Committee
Group CSR Committee
CSR Liaison Committee
SMFG CSR promotion structure
Our Mission
Customers
Promoting CSR through
core operations
Shareholders and the Market
The Environment and Society
Employees
Plan
Do
Check
Act
Basic CSR Policy
(Business Ethics)
We intend to be a financial services group for which all officers and employees work We intend to be a financial services group for which all officers and employees work 
with pride and commitment. For this purpose, we respect people and develop with pride and commitment. For this purpose, we respect people and develop 
employees with extensive professional knowledge and capabilities, thereby creating a employees with extensive professional knowledge and capabilities, thereby creating a 
free and active business environment.free and active business environment.
4.
Free and Active 
Business Environment
We intend to be a financial services group that maintains fair, transparent, and sound We intend to be a financial services group that maintains fair, transparent, and sound 
management based on the principle of self-responsibility. For this purpose, along with management based on the principle of self-responsibility. For this purpose, along with 
earning the firm confidence of our shareholders, our customers, and the general public, earning the firm confidence of our shareholders, our customers, and the general public, 
we take a long-term view of our business and operate it efficiently, and actively disclose we take a long-term view of our business and operate it efficiently, and actively disclose 
accurate business information about the Group. Through these activities, we work to accurate business information about the Group. Through these activities, we work to 
maintain continued growth based on a sound financial position.maintain continued growth based on a sound financial position.
2.Sound Management
We intend to be a financial services group that contributes to the healthy development We intend to be a financial services group that contributes to the healthy development 
of society. For this purpose, we recognize the importance of our mission to serve as a of society. For this purpose, we recognize the importance of our mission to serve as a