732 Implementing the IBM Storwize V7000 with IBM Spectrum Virtualize V8.2.1
5. Click in the Filter box and enter snap to see a list of snap files, as shown in Figure 13-72. 
Locate the exact name of the snap that was generated by using the svc_snap command 
that was issued earlier. Select that file, and click Download.
Figure 13-72   Filtering on snap to download
6. Save the file to a folder of your choice on your workstation.
13.9.3  Uploading files to the Support Center
If you chose to not have the Storwize V7000 upload the support package automatically, it can 
still be uploaded for analysis from the Enhanced Customer Data Repository (ECuRep). Any 
uploads should be associated with a specific problem management report (PMR). The PMR 
is also known as a service request and is a mandatory requirement when uploading.