180 Implementing the IBM Storwize V7000 with IBM Spectrum Virtualize V8.2.1
This view provides the following useful information about email notification and Call Home 
information (among others(, as shown in Figure 5-77:
– IP of the email server (SMTP Server) and Port
– Call Home email address
– Email of one or more users set to receive one or more email notifications
– Contact information of the person in the organization responsible for the system
Figure 5-77   Call Home Settings
/SM590000Support assistance
This option enables support personnel to access the system to complete troubleshooting 
and maintenance tasks. You can configure e local support assistance, where support 
personnel visit your site to fix problems with the system, or remote support assistance. 
Both local and remote support assistance use secure connections to protect data 
exchange between the support center and system. More access controls can be added by 
the system administrator.
/SM590000Support Package
If support assistance is configured on your systems, you can automatically or manually 
upload new support packages to the support center to help analyze and resolve errors on 
the system.