Nordstromrack.com, providing a seamless integration with HauteLook. We more than doubled our merchandise selection, which accelerated 
growth in this channel in the second half of 2014. Demonstrating synergies across our businesses, we enabled customers to return 
purchases from HauteLook and Nordstromrack.com to any of our Nordstrom Rack stores, which drove nearly one million incremental trips to 
Nordstrom Rack stores. 
Nordstrom.com finished its fifth consecutive year of approximately 20% or more comparable sales growth, with a key driver being increased 
merchandise selection. In 2015, we plan to open our third fulfillment center, located in Pennsylvania, which will enhance the customer 
experience through faster delivery. Furthermore, we have extended our full-price offering with our acquisition of Trunk Club, a high-growth 
business offering a new approach to personalized service. 
Our credit business, through our Nordstrom Rewards program, continues to play an important role in attracting new customers and 
deepening our engagement with existing customers. The program contributes to our overall results, with members shopping more frequently 
and spending more on average than non-members. For the third consecutive year, we opened over one million new accounts. With over four 
million active members, 2014 sales from members represented approximately 40% of our sales.
We are confident in our ability to execute our customer strategy as we evolve with customers and continue to leverage capabilities across all 
channels to serve customers on their terms. To enhance the customer experience, we continue to make investments in our stores in new 
markets such as Canada, Puerto Rico and Manhattan, in our ecommerce and fulfillment capabilities and in technology to support growth 
across all channels. We believe these investments in our customer strategy will help us achieve long-term top-quartile shareholder returns 
through high single-digit total sales growth and mid-teens Return on Invested Capital.