728 Implementing the IBM Storwize V7000 with IBM Spectrum Virtualize V8.2.1
13.9.1  Collecting information by using the GUI
To collect information using the GUI, complete the following steps:
1. Click Settings → Support and the Support Package tab (see Figure 13-68). 
Figure 13-68   Support Package option
2. Click the Upload Support Package button.
Assuming that the problem encountered was an unexpected node restart that logged a 
2030 error, we collect the default logs and the most recent statesave from each node to 
capture the most relevant data for support.
Note: When a node unexpectedly reboots, it first dumps its current statesave 
information before it restarts to recover from an error condition. This statesave is critical 
for IBM Support to analyze what occurred. Collecting a snap type 4 creates statesaves 
at the time of the collection, which is not useful for understanding the restart event.