generated within the one-year period. 
Operating Expenses   S o f t w a re Solutions Segment operating expenses consist primarily of salaries and benefits, selling, general and
administrative, and depreciation and amortization. In addition, the Company re c o rded a $11.2 million one-time write down of goodwill and other
identifiable intangible assets associated with the Company’s purchase of Euronet USA in December 1998 (see Note 10 to Consolidated Financial
Statements – Asset Write Down). Total segment operating expenses increased to $37.5 million for the year ended December 31, 2000 from $22.3
million for the year ended December 31, 1999. The components of software solutions operating costs for the years ended December 31, 2000 and
1999 were: 
(in thousands) Years ending December 31,
2 0 0 0 1 9 9 9
D i rect operating costs $ 8 0 0 $ 1 , 0 8 9
Salaries and benefits 1 8 , 0 0 4 1 3 , 9 5 3
Selling, general and administrative 5 , 2 6 6 4 , 5 6 5
D e p reciation and amort i z a t i o n 2 , 2 1 5 2 , 6 8 3
Asset write down 1 1 , 1 9 0 —
Total direct operating expenses $ 3 7 , 4 7 5 $ 2 2 , 2 9 0
The Company has made planned increases in staff in order to increase sales, accelerate development of certain software enhancements and re d u c e
d e l i v e ry times for software. These staff increases have resulted in a significant increase in salaries and benefits, which has contributed to the net
losses of the Software Solutions Segment for the years ended December 31, 2000 and 1999. In January 2001, a reduction in the work force took
place with the objective being to reduce costs to bring them more in line with the anticipated revenue. 
The Company has an ongoing commitment to the development, maintenance and enhancement of its products and services. As a result of this
commitment the Company has invested substantial amounts in r e s e a rch and development. In part i c u l a r, the Company has invested and will
continue to invest in new software products that will serve as the underlying application software that permits additional features and transactions
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