6 IBM Content Manager OnDemand Guide
Content Manager OnDemand servers manage control information and index data, store and 
retrieve documents and resource group files, and process query requests from Content 
Manager OnDemand Client programs. The documents can be on disk and tape storage 
volumes. New reports can be loaded into Content Manager OnDemand every day. This way, 
Content Manager OnDemand can retrieve the latest information that is generated by 
application programs.
When a user submits a query, the client program sends a search request to the Content 
Manager OnDemand library server. The library server returns a list of the documents that 
match the query to the user. When the user selects a document for viewing, the client 
program retrieves a copy of the document from the object server where the document is 
stored, opens a viewing window, and displays the document.
Full text search allows users to search the full content of stored documents. For example, 
users can perform wildcard searches, fuzzy (or similar) searches, proximity searches, and 
boolean searches.
Documents or reports can also be automatically distributed to users through email or network 
printers. The distributions can be scheduled to occur at the time that the data is loaded or at 
specific times during the day.
1.2  Content Manager OnDemand concepts
In this section, we examine basic concepts of Content Manager OnDemand:
/SM590000Report and document
/SM590000Application, application group, folder, and cabinet
1.2.1  Background information of an example company
As we examine these concepts, we use an example company. Our fictitious company is called 
AFinancial Co. AFinancial Co is one of the largest custodians of financial transactions in the 
world. It is one of the leaders in managing customer assets, providing financial services and 
foreign exchange services. It is also one of the leading credit card providers in the world. 
The timely delivery of information and reports is fundamental to maintaining this leadership 
status. Products and services that provide real-time, online access to a customer’s account 
and fund information are key to competitive differentiation and are key to customer retention. 
AFinancial Co’s customers want personalized fund information, in various standard formats, 
which are delivered through both web and desktop interfaces. 
1.2.2  Reports and documents
A report is one or more pages of data that is typically generated on a periodic basis by a 
computer software system. Content Manager OnDemand documents represent indexed 
groups of pages from a report. A Content Manager OnDemand document can be a logical 
section of a large report, such as an individual account statement within a report of thousands 
of statements. A Content Manager OnDemand document can also represent a physical 
portion of a large report. For example, if a large report does not contain logical groups of 
pages, such as transaction logs, Content Manager OnDemand can divide the report into 
groups of pages. The groups of pages are individually indexed and can be retrieved much 
more efficiently than the entire report.