Three Month Period Ended
Dec. 31, Sept. 30, Jun. 30, Mar. 31,   Dec. 31,
2003 2003 2003 2003 2002
Telephone Access Lines 24,877 24,951 24,972 24,903 24,879
Cable Television Subscribers 8,696 8,796 8,750 8,704 8,677
Dial-up Internet Subscribers 17,420 17,616 17,798 18,174 18,050
DSL Subscribers 1,298 1,163 1,080 852 646
Retail PCS Subscribers 85,139 81,015 77,398 72,480 67,842
Wholesale PCS Users (1) 12,858 7,531 4,690 3,280 1,672
Paging Subscribers 1,989 2,107 2,315 2,805 2,940
Long Distance Subscribers 9,526 9,517 9,520 9,312 9,310
Fiber Route Miles 552 552 552 552 549
Total Fiber Miles 28,740 28,740 28,739 28,729 28,403
Wholesale PCS Minutes (000) 4,974 3,207 2,303 1,562 530
Long Distance Calls (000) (2) 5,851 6,078 5,001 5,074 5,969
Total Switched Access Minutes (000) 55,932 54,349 51,124 48,380 46,627
Originating Switched Access MOU (000) 17,829 18,285 18,343 18,685 18,476
Employees (full time equivalents) 268 264 266 267 268
CDMA Base Stations (sites) 253 248 246 240 237
Towers (100 foot and over) 77 76 73 72 72
Towers (under 100 foot) 11 10 10 10 10
(See note (3) for definitions of terms)
PCS Market POPS (000) 2,048 2,048 2,048 2,048 2,048
PCS Covered POPS (000) 1,581 1,581 1,574 1,574 1,555
PCS Average Revenue Per User (ARPU) (ex. Travel) $52.05 $55.09 $52.84$52.22 $51.38
PCS Travel Revenue per Subscriber (4) $20.84 $16.50 $17.18 $17.39 $31.21
PCS Average Management. Fee per Subscriber $4.02 $4.62 $4.58 $4.40 $4.64
PCS Average Monthly Churn % 2.0% 2.2% 1.9% 2.3% 2.8%
PCS Cost Per Gross Add  (CPGA) $387.47 $418.22 $376.98 $276.97 $390.66
PCS Cash Cost Per User  (CCPU) (4) $36.31 $40.05 $ 44.23 $45.87 $53.52
PLANT FACILITIES Telephone CATV
Route Miles 2,133.6 550.5
Customers Per Route Mile 11.7 15.8
Miles of Distribution Wire 579.3 157.8
Telephone Poles 7,675 36
Miles of Aerial Copper Cable 337.2 162.0
Miles of Buried Copper Cable 1,314.4 352.7
Miles of Underground Copper Cable 39.2 2.0
Fiber Optic Cable-Fiber Miles 256.9 -
Inter-toll Circuits to Interexchange Carriers 1,622 -
Special Service Circuits to Interexchange Carriers 313 -
(1) – Wholesale Digital PCS Users are private label subscribers homed in the Company’s wireless network service area.
(2) – Originated by customers of the Company’s Telephone subsidiary
(3) – POPS refers to the estimated population of a given geographic area.  Market POPS are those within a market area, and
Covered POPS are those covered by the network’s service area.  ARPU is revenue before travel, roaming revenue, and
management fee, net of adjustments divided by average subscribers.  PCS Travel revenue includes roamer revenue and is
divided by average subscribers.  PCS Average management fee per subscriber is 8% of collected revenue excluding travel
revenue, retained by Sprint.  PCS Ave Monthly Churn is the average of three monthly calculations of deactivations
(excluding returns less than 30 days) divided by beginning of period subscribers.  CPGA includes selling costs, product
costs, and advertising costs.  CCPU includes network, customer care and other costs.
(4) - On a normalized basis, the 4th quarter PCS travel revenue per subscriber would be $19.25 and PCS CCPU would be
approximately $38.66 if adjustments and true-ups recorded in December 2003 were excluded.
SELECTED STATISTICS 
(unaudited)
SHENANDOAH TELECOMMUNICATIONS COMPANY ■ 10
(2)
2,134
12
579
7,675
337
1,314
39
257
1,622
313
551
16
158
36
162
353
2
Route Miles
Customers Per Route Mile
Miles of Distribution Wire
Telephone Poles
Miles of Aerial Copper Cable
Miles of Buried Copper Cable
Miles of Underground Copper Cable
Fiber Optic Cable-Fiber Miles
Inter-toll Circuits to Interexchange Carriers
Special Service Circuits to Interexchange Carriers
PLANT FACILITIES AT DEC. 31, 2003
Dec. 31, Sept. 30, Jun. 30, Mar. 31,   Dec. 31,
2003 2003 2003 2003 2002