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Chapter 18. Troubleshooting and tracing
A problem can manifest itself in many different ways. Often, the root cause of the problem is 
not obvious. This chapter describes an approach to problem determination for the IBM 
Content Manager OnDemand (Content Manager OnDemand) system administrator. It guides 
you through the initial steps in problem diagnosis. In addition, this chapter helps you gather 
the documentation that is most likely required by the IBM Support Center for further 
diagnosis.
In this chapter, we cover the following topics:
/SM590000Troubleshooting common problems
/SM590000Information collection
/SM590000Content Manager OnDemand trace facility
/SM590000Other tracing options
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