Contract number: ECHA/2019/355  FWC conditions of October 2018 
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II.4.4 The contractor must obtain any permit or lice nce required in the State where the 
services are to be provided. 
II.4.5 All periods specified in the FWC are calculated in calendar days, unless otherwise 
specified.  
II.4.6 The contractor must not present itself as a representative of the contracting 
authority and must inform third parties that it is not part of  the European public 
service. 
II.4.7 The contractor is responsible for the personnel who carry out the services and 
exercises its authority over its personnel without interference by the contracting 
authority. The contractor must inform its personnel that: 
(a) they may not accept any direct instructions from the contracting authority; and 
(b) their participation in providing the services does not result in any employment or 
contractual relationship with the contracting authority. 
II.4.8 The contractor must ensure that the personnel implementing the FWC and any 
future replacement personnel possess the professional qualifications and experience 
required to provide the services, as the case may be on the basis of the selection 
criteria set out in the tender specifications. 
II.4.9 At the contracting authority’s reasoned request, the contractor must replace any 
member of personnel who: 
(a) does not have the expertise required to provide the services; or 
(b) has caused disruption at the premises of the contracting authority. 
The contractor bears the cost of replacing its personnel and is responsible for any 
delay in providing the services resulting from the replacement of personnel. 
II.4.10The contractor must record and report to the contracting authority any problem 
that affects its ability to provide the services. The report must describe the problem, 
state when it started and what action the contractor is taking to resolve it. 
II.5. Communication between the parties 
II.5.1. Form and means of communication 
Any communication of information, notices or documents under the FWC must: 
(a) be made in writing in paper or electronic format in the language of the contract;  
(b) bear the FWC number and, if applicable, the specific contract number; 
(c) be made using the relevant communication details set out in Article I.8; and 
(d) be sent by mail, email or, for the documents specified in the special conditions, 
via e-PRIOR.  
If a party requests written confirmat ion of an e-mail within a reasonable time, the other 
party must provide an original signed paper version of the communication as soon as 
possible. 
                                           
of such data, and repealing Regulation (EC) No 45/2001 and Decision No 1247/2002/EC, OJ  L 295/39, 
21.11.2018, https://eur-lex.europa.eu/legalcontent/EN/TXT/PDF/?uri=CELEX:32018R1725&from=EN