Chapter 18. Troubleshooting and tracing 399
4. In the Export Application Groups window (Figure 18-15) that opens, export your 
application groups by completing the following steps:
a. From the Server list, select the server to be exported. 
b. Click Export. The information of the application group that you chose starts 
transferring to ODlocal. 
c. Check the message at the end of the export to ensure that the export is successful. 
d. Y ou can select either of the following options:
S e l e c t  Ignore Warnings if you want Content Manager OnDemand to add an item 
regardless of any warnings. Otherwise, Content Manager OnDemand stops 
transferring the item when the first warning is encountered. For example, if the 
application group has users and groups permissions that are defined in the source 
server, but the users and groups are not present in the local server, the export fails. 
If the item to be exported exists on the destination server, the export also fails. 
S e l e c t  No Storage Set if you do not want Content Manager OnDemand to assign a 
storage set to the application group.
Figure 18-15   Export local server
5. When all of the requested information is exported to the local server, compress the entire 
directory from the directory of the local server. In this example, the directory of the local 
server is C:\ODlocal, as shown in Figure 18-12 on page 397.
18.3  Content Manager OnDemand trace facility
Content Manager OnDemand incorporated a trace facility to help IBM Support perform 
problem determination. In this section, we show you how to enable trace. The trace affects 
Content Manager OnDemand server performance. Enable the trace only when this action is 
requested by IBM Support. The trace is enabled to gather documentation and it must be 
disabled afterward.
Tip: When you export all of the requested information, we recommend this order: 
/SM590000Printers
/SM590000Users and groups
/SM590000Storage sets
/SM590000Application groups, applications, and folders