Chapter 13. RAS, monitoring, and troubleshooting 721
Figure 13-59   Support wizard access choice
4. After completing the remote support setup, you can view the status of any remote 
connection, start a new session, test the connection to IBM, and reconfigure the setup. As 
shown in Figure 13-60, we successfully tested the connection. Click Start New Session 
to open a tunnel through which IBM Support can connect.
Figure 13-60   Support Status and session management