We are uniquely positioned to serve customers 
through full-price, oﬀ-price, stores and online. 
Each oﬀers a way for customers to shop with 
us, and collectively they represent a signiﬁcant 
growth opportunity. The real success lies in 
how our business works together to better 
serve customers and help us attract and retain 
customers, now and in the future. We see a 
meaningful opportunity in this synergy through 
a focus on service, product and capabilities.
FULL/hyphen.casePRICE: NORDSTROM, NORDSTROM.COM  
AND TRUNK CLUB
2014 marked an important milestone in  
our company’s history as we opened our  
ﬁrst international store in Calgary, Alberta,  
Canada. We were humbled as more than  
2,000 customers welcomed us when we 
opened our doors. In the ﬁrst six months, 
we outperformed our expectations and are 
extremely pleased with the eﬀorts of our team. 
Their successful planning, preparation and 
navigation of many complex issues for several 
years helped us put our best foot forward. 
It’s only one market though. We still have a 
lot to learn about serving Canadians and will 
continue learning from each community as we 
expand further. On March 6, 2015, we opened 
a store in Ottawa, Ontario, and we will open 
another in Vancouver, British Columbia, on 
September 18. Both stores are in terriﬁc retail 
locations, and we look forward to serving more 
customers in Canada in the coming years.
In 2014, we also opened new stores in the 
United States at The Woodlands Mall in  
The Woodlands, Texas, and St. Johns Town 
Center in Jacksonville, Florida. Both these 
stores and those in Canada opened with our 
new store design, reﬂecting an energized 
5
STYLE ON YOUR SCHEDULE  TO HELP BUSY GUYS LOOK 
THEIR BEST, TRUNK CLUB STYLISTS SEND CUSTOMERS 
CLOTHES BASED ON THEIR PREFERENCES AND NEEDS. 
THEY KEEP WHAT THEY LIKE AND SEND BACK THE REST.  
AT TRUNK CLUB SHOWROOMS, CUSTOMERS CAN  
MEET STYLISTS FOR AN IN/hyphen.casePERSON FITTING.
“Trunk Club and Nordstrom 
are a perfect pair— 
both enhance the personal 
shopper experience.
”
OUR CUSTOMER, RICHARD F. 
“Love the order online,  
pick up in store option at  
Nordstrom. It’s like takeout  
for cocktail frocks.
”
OUR CUSTOMER, JAYMIE G.
21008 /hyphen.case 037404B 2014 ANNUAL REPORT     pg 5
8.375 X 10.875 /hyphen.case PDF X1A /hyphen.case KODAK