Nordstrom, Inc.
Notes to Consolidated Financial Statements
Dollar and share amounts in millions except per share, per option and per unit amounts
62
NOTE 16:  SEGMENT REPORTING
Segments
We have two reportable segments: Retail and Credit. Our Retail segment includes our “Nordstrom” operating segment, which is composed 
of our Nordstrom full-line stores in the U.S. and our online store at Nordstrom.com. Through our multi-channel initiatives, we have integrated 
the operations, merchandising and technology of our Nordstrom full-line and online stores, consistent with our customers’ expectations of a 
seamless shopping experience regardless of channel. Our internal reporting to our president, who is our chief operating decision maker, is 
consistent with these multi-channel initiatives. We aggregate our Nordstrom Rack operating segment into the Retail reporting segment, based 
on similar economic and other qualitative characteristics. Additionally, we include Nordstromrack.com, HauteLook, Jeffrey, Trunk Club and our 
Canadian operations in the Retail reporting segment.
Through our Credit segment, we provide our customers with a variety of payment products and services, including a Nordstrom private label 
card, two Nordstrom Visa credit cards and a debit card for Nordstrom purchases. Our credit and debit card products also include a loyalty 
program that provides benefits to our cardholders based on their level of spending.
Amounts in the Corporate/Other column include unallocated corporate expenses and assets, sales return reserve, inter-segment 
eliminations and other adjustments to segment results necessary for the presentation of consolidated financial results in accordance with 
generally accepted accounting principles. 
Accounting Policy
In general, we use the same measurements to compute earnings before income taxes for reportable segments as we do for the consolidated 
company. However, redemptions of our Nordstrom Notes are included in net sales for our Retail segment. The sales amount in our 
Corporate/Other column includes an entry to eliminate these transactions from our consolidated net sales. The related Nordstrom Notes 
expenses are included in our Retail segment at face value. Our Corporate/Other column includes an adjustment to reduce the Nordstrom 
Notes expense from face value to their estimated cost. In addition, our sales return reserve and other corporate adjustments are recorded in 
the Corporate/Other column. Other than as described above, the accounting policies of the operating segments are the same as those 
described in Note 1: Nature of Operations and Summary of Significant Accounting Policies.