Chapter 3. Planning 85
The data collector streams performance, capacity, asset, and configuration metadata to your 
IBM Cloud instance.
The metadata flows in one direction: from your data center to IBM Cloud over HTTPS. In the 
IBM Cloud, your metadata is protected by physical, organizational, access, and security 
controls. IBM Storage Insights is ISO/IEC 27001 Information Security Management certified.
Figure 3-14 shows the data flow from systems to the IBM Storage Insights cloud.
Figure 3-14   Data flow from the storage systems to the IBM Storage Insights cloud
What metadata is collected
Metadata about the configuration and operations of storage resources is collected, such as:
/SM590000Name, model, firmware, and type of storage system.
/SM590000Inventory and configuration metadata for the storage system's resources, such as 
volumes, pools, disks, and ports.
/SM590000Capacity values, such as capacity, unassigned space, used space, and the compression 
ratio.
/SM590000Performance metrics, such as read and write data rates, I/O rates, and response times.
The application data that is stored on the storage systems cannot be accessed by the data 
collector.
Who can access the metadata
Access to the metadata that is collected is restricted to the following users:
/SM590000The customer who owns the dashboard.
/SM590000The administrators who are authorized to access the dashboard, such as the customer’s 
operations team.
/SM590000The IBM Cloud team that is responsible for the day-to-day operation and maintenance of 
IBM Cloud instances.
/SM590000IBM Support for investigating and closing service tickets.