MANAGEMENT’S DISCUSSION AND ANALYSIS
KEY HIGHLIGHTS
WIRELESS
 Canada’s first and fastest wireless LTE 4G broadband network
continued its expansion. Our network covered approximately 73% of
the Canadian population at December 31, 2013, while continuing to
offer the largest selection of LTE devices of any carrier in Canada. We
were also the first carrier in North America and one of the first in the
world to offer international LTE roaming to wireless customers.
 Our wireless offerings and pricing tiers were simplified, reducing
complexity and service times for our sales and support teams and
adding customer value. These innovations include Canada’s first
complete wireless Share Everything plan which allows individuals,
families and small businesses to share wireless data, unlimited
nationwide talk and text and calling features across 1 to 10 wireless
devices.
 Our “worry free” $7.99 per day US wireless data roaming plan was
launched, with twice the daily data capacity (50 MB) typically used
daily by consumers for wireless Internet, as well as enhanced voice,
text and data roaming value packages.
 A hybrid wireless home and small business phone solution was
launched, that operates on our national wireless network. The service
is available in regions outside Rogers’ cable territories and offers a
traditional home or office phone service and features without the
need for a landline or Internet connection.
 The M2M World Alliance, an organization comprised of eight leading
international mobile operators including Rogers, demonstrated a
single global SIM card which makes it easier to deploy connected
devices in multiple countries and expected to drive further growth for
our machine-to-machine business.
CABLE
 Acquisition of Mountain Cable, Shaw Communications’ (Shaw) cable
system in Hamilton, Ontario was completed.
 Next generation TV experience was unveiled with NextBox 3.0 giving
viewers access to record up to eight HD programs at one time and
store up to 240 hours of HD content. The NextBox 3.0 experience
includes Whole Home PVR capability and becomes a wireless TV
experience allowing viewers to navigate their cable guide, use a
virtual remote, set PVR recordings and live stream channels all from a
tablet or smartphone while at home or away.
 Rogers was named both the fastest broadband Internet service
provider and the fastest wireless network in Canada in October 2013
by PCMag.com, a leading US based technology website.
 SamKnows, an independent broadband performance company,
stated through in-home testing in May 2013 that we delivered, on
average, 100% or more of our advertised download speeds on our
most popular Internet packages, better than most providers in the US
and Europe that were tested.
 MLB Network, a 24-hour network dedicated exclusively to baseball
was launched on Rogers digital television, marking the first time this
network is available in Canada. MLB Network’s year-round
programming features live games, news, highlights, and the game’s
top analysts.
 Our TV experience was significantly enriched with the launch of our
Recommendations App for NextBox, giving customers access to
personalized live, rental, on-demand and previously recorded
program recommendations displayed on their TV screens. A
Canadian cable industry first, the application recommends similar
programs based on what customers are viewing, helping Canadians
to explore and uncover more programming that appeals to their
individual tastes.
BUSINESS SOLUTIONS
 Following the acquisition of Blackiron and Pivot Data Centres this
year, Business Solutions announced it is expanding its hosting and
colocation business in Western Canada through a newly expanded
data centre in Edmonton and a new Western Canada flagship data
centre in Calgary.
 SIP Trunking, a new IP-based voice solution, was announced for
enterprises designed to complement our fibre-based Internet and
WAN connectivity services. Merging voice services with a business