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(3)  If another person (A) makes the booking on behalf of the passenger (whether or not A is also 
a passenger on the relevant service), the pre-booki ng information requirement is to be treated as 
complied with if the required information is provid ed to A in the required manner before the 
booking is made, along with a written request that A provide that information to the passenger 
unless A considers that, by virtue of age or mental capacity, the passenger is unlikely to be capable 
of understanding it. 
(4)  If another person (A) makes the booking on behalf of the passenger (whether or not A is also 
a passenger on the relevant service), the pre-depar ture information requirement is to be treated as 
complied with if the required information is provided to A in the required manner between 24 and 
48 hours prior to the scheduled departure time of the relevant service, along with a written request 
that A provide that information to the passenger unless A considers that, by virtue of age or mental 
capacity, the passenger is unlikely to be capable of understanding it. 
(5)  If another person (A) checks in on behalf of the pa ssenger (whether or not A is also a 
passenger on the relevant service), the check-in in formation requirement is to be treated as 
complied with if the required information was provided to A in the required manner at the time of 
check-in, along with a written request that A provi de that information to the passenger unless A 
considers that, by virtue of age or mental capacity , the passenger is unlikely to be capable of 
understanding it. 
Required information and manner 
14. —(1) For the purposes of regulation 13(2)(a) (pre-b ooking information requirement), the 
required information— 
(a)  in the case of online bookings— 
(i)  must be displayed prominently on an operator’s website or mobile application, 
(ii)  is the information specified in Part 1 of Schedule 12 (information for passengers) and 
a hyperlink to each of the relevant websites; 
(b)  in the case of telephone bookings— 
(i)  must be provided orally, 
(ii)  is the information specified in Part 1 of Schedule 12; 
(c)  in the case of in-person bookings— 
(i)  must be provided orally or in writing, 
(ii)  where provided orally, is the information specified in Part 1 of Schedule 12, 
(iii)  where provided in writing, is a written notice whic h informs passengers of the 
requirements to provide information, to possess not ification of a negative test result, 
to book and undertake tests and to self-isolate in regulations 3, 4, 6 and 9. 
(2)  For the purposes of regulation 13(2)(b) (pre-departure information requirement), the required 
information— 
(a)  must be provided by text message, push notification, email or orally; 
(b)  where provided by text message or push notification, is text which— 
(i)  informs passengers of the requirements to provide i nformation in regulation 3 and 
that penalties apply for failure to comply with those requirements, 
(ii)  includes a hyperlink to https://www.gov.uk/provide- journey-contact-details-before-
travel-uk, 
(iii)  informs passengers of the requirement to possess notification of a negative test result 
in regulation 4, and 
(iv)  informs passengers of the requirement to book and undertake tests in regulation 6; 
(c)  where provided orally, is the information specified in Part 1 of Schedule 12; 
(d)  where provided by email, is the information specifi ed in Part 1 of Schedule 12 and a 
hyperlink to each of the relevant websites.