Connecting innovation with bottom-line results through outsourcing
Banks and retailers are accelerating the adoption of outsourcing as 
a way to increase operational efficiency, gain competitive advantage 
and create shareholder value.
ith the explosive growth of banking technologies and delivery channels, outsourcing
the management and processing of financial transactions is fast becoming a worldwide
phenomenon. Outsourcing enables companies to free up human resources and financial
capital to focus on their core competencies.
Banks and retailers are embracing the outsourcing advantage, chiefly to
achieve bottom-line reductions on direct and indirect costs. As a long-
term strategy, outsourcing also affords companies immediate access to
cutting-edge technology and the ability to leverage specialized expertise
through outside suppliers and vendors.
Forbes magazine calls outsourcing “the wave of the future,” and analysts
forecast that by 2003 outsourcing in the banking and finance sector will
total $91 billion in Europe and nearly $240 billion in the US.1
Euronet Worldwide continues to focus on complete end-to-end outsourc-
ing solutions to help financial institutions bring together complex 
technologies and to further enhance the value of ATMs and web-based 
banking and transaction applications. Our cost-efficient outsourcing 
services enable any transaction-oriented business to deliver seamless,
real-time transactions and event notifications via a state-of-the-art 
processing infrastructure.
Euronet’s growing portfolio of outsourcing clients includes large global
banks such as ABN AMRO, Citibank, ING Bank, GE Capital and
Deutsche Bank; major regional financial institutions such as
Raiffeisenbank, Banco Comercial Português (BCP) and Bank
Austria/Creditanstalt; and retailers in the US such as the Dillard’s 
Department Store chain and Saks Incorporated. 
Outsourcing provides real value for banks and retailers seeking ways to drive efficiencies within their operations.
With the staggering potential of new markets worldwide, we believe that leveraging our infrastructure and networks
to deliver quality ATM, mobile and Internet banking solutions on an outsource basis is key to our strategy 
for growth.
8
Citibank Greece
Fast Track for ATM
Outsourcing
A long-term agreement
with Citibank N.A. to
deploy and operate 250
ATMs in Greece now makes Euronet the
largest independent provider of ATM out-
sourcing services in the country.  With this
comprehensive agreement, Citibank is
launching its first ATM program in Greece.
With record speed and efficiency, Euronet
has provided complete ATM site identifica-
tion and operating services for the ATMs. 
“Outsourcing ATM deployment and manage-
ment enables Citibank to control the quality
and costs of this distribution channel without
committing our own management
resources,” says Chris Vasilliades, Citibank
Vice President. 
W
INDUSTRY TRENDS SPOTLIGHT
1 INPUT (March 2000)