Operating Loss   The total Network Services Segment operating loss decreased to $6.1 million for the year ended December 31, 2000 from $12.9
million for the year ended December 31, 1999, an improvement of 53%, as a result of the factors discussed above. The Central European Sub-
segment re c o rded an operating loss of $3.1 million for the year ended December 31, 2000 compared to a loss of $8.0 million for the year ended
December 30, 1999, an improvement of 61%, as a result of the factors discussed above. The W e s t e rn European Sub-segment operating loss
d e c reased to $2.3 million for year ended December 31, 2000 compared to a loss of $3.8 million for the year ended December 31, 1999, an
i m p rovement of 39%, as a result of the factors discussed above. The Other ATM Operations Sub-segment incurred an operating loss of $700,000
for the year ended December 31, 2000 compared to a loss of $1.0 million for the year ended December 31, 1999, an improvement of 30%, as a
result of the factors discussed above. 
Software Solutions Segment
Software Solutions Revenue  Revenues from the Software Solutions Segment totaled $16.0 million before inter-segment eliminations for the
year ended December 31, 2000 as compared to revenue of $15.1 for the year ended December 31, 1999. Software revenues are grouped into four
b road categories: software license fees, professional service fees, maintenance fees and hard w a re sales. Software license fees are the initial fees
c h a rged by the Company for the licensing of its pr o p r i e t a ry application software to customers. Professional service fees are charged for
customization, installation and consulting services provided to customers. Software maintenance fees are the ongoing fees charged to customers
for the maintenance of the software products. Hard w a re sales revenues are derived from the sale of computer products and are re p o rted net of
cost of sales. The components of software solutions revenue for the years ended December 31, 2000 and 1999 were: 
(in thousands) Years ending December 31,
2 0 0 0 1 9 9 9
S o f t w a re license fees $ 4 , 1 1 7 $ 2 , 4 3 0
P rofessional service fees 6 , 8 6 7 8 , 2 9 8
Maintenance fees 4 , 4 8 7 4 , 0 5 1
H a rd w a re sales 5 3 5 3 7 0
Total direct operating expenses $ 1 6 , 0 0 6 $ 1 5 , 1 4 9
The increases in software license fees from 1999 to 2000 can be attributed to an increased number of software sales contracts signed in 2000 as
c o m p a red to 1999, primarily in the first half of the year 2000. Sales of the Company’s core software products have dropped off substantially in
the third and fourth quarter of 2000 and are expected to be soft again during 2001. The Company believes that revenues of the Software
Solutions Segment will increasingly be derived from the Company’s new set of software solutions, including its wireless banking solutions. 
The decreases in professional service fees from 1999 to 2000 can be attributed to increased efficiency in the installation of software. 
Software Sales Backlog   The Company defines “software sales backlog” as fees specified in contracts which have been executed by the
Company and for which the Company expects recognition of the related revenue within one year. At December 31, 2000 the revenue backlog was
$3.5 million, as compared to December 31, 1999 the revenue backlog was $3.1 million. The increase in backlog from December 31, 1999 re s u l t s
principally from growth in software sales. It is management’s intention to continue to focus on expediting delivery and implementation of software
in an eff o rt to reduce backlog while continuing sales growth. 
T h e re can be no assurance that the contracts included in backlog will actually generate the specified revenues or that the revenues will be
generated within the one-year period. 
Operating Expenses   S o f t w a re Solutions Segment operating expenses consist primarily of salaries and benefits, selling, general and