386 IBM Content Manager OnDemand Guide
/SM590000Problem: Y ou encounter an error while arsload is running, as shown in Figure 18-7.
Figure 18-7   ARSLOAD error message
Reason or resolution: This issue might relate to an incorrect ARS_ORIGINAL_CODEPAGE 
setting. Check that the value is correct by using the following method. For more 
information, see Technote 1616768.
– Use this method for UNIX servers:
For information about the correct setting for ARS_ORIGINAL_CODEPAGE, run arsdb -u 
without ARS_ORIGINAL_CODEPAGE in the ars.cfg file, for example:
arsdb -u -I <OD_INSTANCE> 
Y ou might receive this message:
arsdb: Unable to initialize environment. The return code is -1. 
Define ARS_ORIGINAL_CODEPAGE in the ars.cfg file:
 If this instance is a new (created in ve rsion 8.5) instance, use the following setting:
ARS_ORIGINAL_CODEPAGE=819 
 If this instance is an existing instance (created before version 8.5), use the following 
setting:
ARS_ORIGINAL_CODEPAGE=923 
After it is set, ARS_ORIGINAL_CODEPAGE must never change.
Edit the ars.cfg file and add the ARS_ORIGINAL_CODEPAGE parameter, which is set to the 
appropriate value by the arsdb command.
– Use this method for Windows servers:
For information about the correct setting for ARS_ORIGINAL_CODEPAGE, run arsdb.exe -u 
-I <OD_INSTANCE>, for example:
arsdb.exe -I <OD_INSTANCE> -u
Y ou might receive the following output:
arsdb: Unable to initialize environment. The return code is -1. 
Define ARS_ORIGINAL_CODEPAGE in the ars.cfg file:
 If this instance is a new (creat ed in version 8.5) instance, set 
ARS_ORIGINAL_CODEPAGE with a value of 1208 in the registry.
 If this instance is an existing instance (created before version 8.5), set 
ARS_ORIGINAL_CODEPAGE with a value of 5348 in the registry.
The registry setting must be in the HKEY_LOCAL_MACHINE\SOFTWARE\IBM\OnDemand for 
Windows\@SRV@_<OD_INSTANCE>)\CFG registry key. 
After it is set, ARS_ORIGINAL_CODEPAGE must never change.
Run regedit.exe and update the Windows registry key that is specified in the output of 
the arsdb command and add the ARS_ORIGINAL_CODEPAGE string value, which is set to 
the appropriate value by the arsdb command.
ARSLOAD Command: An error occurred. Contact your system administrator and/or 
consult the System Log. File=arsadmp.c, Line=1608 Failed while attempting to 
load the database. The last row successfully loaded was 117461. Loaded 
117461 rows into the database