Challenge 

 The college I study in has women from several socio - economic   backgrounds , ages , abilities and cultures . Some are undergraduates ,   some post - graduates , some underprivileged and so on . One of the   common spaces shared by everyone , is our college canteen . It is run by   ‘ Rameshwar ’ , who provides all types of food at the lowest costs   possible . However , with time and use , the state of the canteen has   degraded signiﬁcantly . A very tiny kitchen with little to no moving   space , no proper ventilation system , , insuﬃcient seating , and a   disrupted movement ﬂow of movement are some major issues ,   combined with some problems with the food- hardly any vegetarian   options , hygiene issues , food served with bare hands , overﬂowing and   open dustbins , cats roaming inside the canteen , and very high degrees   of heat . If these were n’t enough , Rameshwar complains of some   students stealing away the food , since a lot of it is displayed , open , on   the countertop . Students leave around their leftovers for the canteen   staﬀ to clean up , and simply misuse all canteen equipment with no   regard for others .   Students complain of the food being very unhealthy ( since most of it is   fried ) , seemingly low quality ingredients are used ( in terms of freshness ,   taste and hygiene ) , the start cats come and go as they please and the   interiors are very unpleasant .   As a vegetarian myself , I can vouch for the fact that the food really is   unappetising . In my 2 years at the college , I have not bought a single   edible from the canteen . 

 Selection 

 As a member of the Student Council , I decided to take the task upon   myself to solve some of these issues . With a few other members of the   Council , we sat down with our College Principal to discuss   implementation of this idea . I zeroed in on the mind mapping tool ; I felt   it would help us collectively bring all our ideas and hopes for the   canteen out , and give everyone an opportunity to brainstorm and work   on the ideas , helping free dialogue and creativity . 

 Application 

 With as many as 750 students , we formed a sample , consisting of some   Student Council Members , as well as student volunteers . Just as in the   lesson , where members go through a gallery and make observations , 

 form teams and discuss their ideas and group them , we created a   similar set - up . The volunteers went around the canteen , judging it on   their own criteria . They were informed that they would have o keep in   mind economic and practical ideas , but were told to keep all their ideas   on the post its , regardless of how small it was . Around 25 people were   part of this sample . Each took their time , walking around , even talking   to Rameshwar , to understand some key issues . We then sat down in a   comfortable environment , formed 5 groups , and each group was told to   group similar ideas together , and we narrowed down on further speciﬁc ,   achievable ideas . These were major highlights : 

 1 . Seating -Standing tables along the walls to create space for eating -Adding stackable chairs to increase seating capacity -Leaving the space around the counters and doors free for better ﬂow 

 2 . Hygiene   -Routine clean - ups twice a week -Tongs / Spoons , etc used for serving food -Cooks to wear hair caps while cooking and serving 

 3 . High temperatures   -Wall fans installed -Kitchen closed oﬀ , chimney installed for better temperatures 

 4 . Cats   -Front and back doors to be opened to enter and leave , and shut   immediately after 

 5 . Food   -Focus on healthier , easy to make options -Weekly menus created to ensure variety for consumer , and ease of   preparation for the cooks -Focus on quality , fresh ingredients by tying up with an organic   vegetable vendor 

 However , this was only one sided . We then brought in Rameshwar   ( Canteen Head ) and his colleagues , heard their issues , and told them   our issues . Their issues were : 

 1 . Ventilation 

 -Addressed already- wall fans installed , as well as windows in the   kitchen opened up ; nets added to them for hygiene . 

 2 . Food wastage   -Monthly plans created for the menu , involving ingredients that were   used in more than one dish . Fresh ingredients brought in weekly , and   rationed accordingly . 

 3 . Stealing of food   -Glass cabinets created for the food , accessed only from behind the   counter . A system of ‘ pay and receive ’ was implemented , where one   paid for the food , and then received it from the other side . 

 To help sustain the changes and make them the normal , we created a   ‘ Canteen Squad ’ to look after the equipments and issues of the   canteen . The student body was made aware of this entire process , and   a google documents set up where they could rate the updated canteen   and suggest any ideas they had . 

 Insight 

 I honestly never thought that we could actually improve the functioning   of the canteen , since it seemed like a very daunting task to accomplish .   however , the approach of looking at with the ‘ what if - what is - what   wows - what works ’ approach showed us that it was a pretty   straightforward and achievable task . Although there were many great   ideas , many were tabled because of budget and time constraints . This   activity helped me create a relation with the Staﬀ who work tirelessly in   the college , making life easier for us ; the Staﬀ also saw that they were   valued , and that their voice and opinion mattered . The ability to include   all Stakeholders in a project like this was key , and we managed to   accomplish this . I learnt that until you get started on an idea , it will   always seem daunting ; some of the best ideas came from the most   unexpected people ; a diverse cohort is key to a great solution . 

 Approach 

 Looking back , I would probably take a larger sample , have at least 5   brainstorming sessions with diﬀerent samples , and then combine ideas   of all these groups to create an even more solid solution . If time 

 permitted , using tools like visualisation and learning launch would have   deﬁnitely aided in the process and created a more long - lasting eﬀect ,   however , we ﬁnished all of this within a month- which is something I ’m   very proud of . Needless to say , I ca n’t wait to use the other tools to   derive innovative solutions and help myself and those around me ! 


EMAIL: 
ID_NUM: 
NAME_STUDENT: 
PHONE_NUM: 
STREET_ADDRESS: 
URL_PERSONAL: 
USERNAME: 

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Challenge 

 The college I study in has women from several socio - economic   backgrounds , ages , abilities and cultures . Some are undergraduates ,   some post - graduates , some underprivileged and so on . One of the   common spaces shared by everyone , is our college canteen . It is run by   ‘ Rameshwar ’ , who provides all types of food at the lowest costs   possible . However , with time and use , the state of the canteen has   degraded signiﬁcantly . A very tiny kitchen with little to no moving   space , no proper ventilation system , , insuﬃcient seating , and a   disrupted movement ﬂow of movement are some major issues ,   combined with some problems with the food- hardly any vegetarian   options , hygiene issues , food served with bare hands , overﬂowing and   open dustbins , cats roaming inside the canteen , and very high degrees   of heat . If these were n’t enough , Rameshwar complains of some   students stealing away the food , since a lot of it is displayed , open , on   the countertop . Students leave around their leftovers for the canteen   staﬀ to clean up , and simply misuse all canteen equipment with no   regard for others .   Students complain of the food being very unhealthy ( since most of it is   fried ) , seemingly low quality ingredients are used ( in terms of freshness ,   taste and hygiene ) , the start cats come and go as they please and the   interiors are very unpleasant .   As a vegetarian myself , I can vouch for the fact that the food really is   unappetising . In my 2 years at the college , I have not bought a single   edible from the canteen . 

 Selection 

 As a member of the Student Council , I decided to take the task upon   myself to solve some of these issues . With a few other members of the   Council , we sat down with our College Principal to discuss   implementation of this idea . I zeroed in on the mind mapping tool ; I felt   it would help us collectively bring all our ideas and hopes for the   canteen out , and give everyone an opportunity to brainstorm and work   on the ideas , helping free dialogue and creativity . 

 Application 

 With as many as 750 students , we formed a sample , consisting of some   Student Council Members , as well as student volunteers . Just as in the   lesson , where members go through a gallery and make observations , 

 form teams and discuss their ideas and group them , we created a   similar set - up . The volunteers went around the canteen , judging it on   their own criteria . They were informed that they would have o keep in   mind economic and practical ideas , but were told to keep all their ideas   on the post its , regardless of how small it was . Around 25 people were   part of this sample . Each took their time , walking around , even talking   to Rameshwar , to understand some key issues . We then sat down in a   comfortable environment , formed 5 groups , and each group was told to   group similar ideas together , and we narrowed down on further speciﬁc ,   achievable ideas . These were major highlights : 

 1 . Seating -Standing tables along the walls to create space for eating -Adding stackable chairs to increase seating capacity -Leaving the space around the counters and doors free for better ﬂow 

 2 . Hygiene   -Routine clean - ups twice a week -Tongs / Spoons , etc used for serving food -Cooks to wear hair caps while cooking and serving 

 3 . High temperatures   -Wall fans installed -Kitchen closed oﬀ , chimney installed for better temperatures 

 4 . Cats   -Front and back doors to be opened to enter and leave , and shut   immediately after 

 5 . Food   -Focus on healthier , easy to make options -Weekly menus created to ensure variety for consumer , and ease of   preparation for the cooks -Focus on quality , fresh ingredients by tying up with an organic   vegetable vendor 

 However , this was only one sided . We then brought in Rameshwar   ( Canteen Head ) and his colleagues , heard their issues , and told them   our issues . Their issues were : 

 1 . Ventilation 

 -Addressed already- wall fans installed , as well as windows in the   kitchen opened up ; nets added to them for hygiene . 

 2 . Food wastage   -Monthly plans created for the menu , involving ingredients that were   used in more than one dish . Fresh ingredients brought in weekly , and   rationed accordingly . 

 3 . Stealing of food   -Glass cabinets created for the food , accessed only from behind the   counter . A system of ‘ pay and receive ’ was implemented , where one   paid for the food , and then received it from the other side . 

 To help sustain the changes and make them the normal , we created a   ‘ Canteen Squad ’ to look after the equipments and issues of the   canteen . The student body was made aware of this entire process , and   a google documents set up where they could rate the updated canteen   and suggest any ideas they had . 

 Insight 

 I honestly never thought that we could actually improve the functioning   of the canteen , since it seemed like a very daunting task to accomplish .   however , the approach of looking at with the ‘ what if - what is - what   wows - what works ’ approach showed us that it was a pretty   straightforward and achievable task . Although there were many great   ideas , many were tabled because of budget and time constraints . This   activity helped me create a relation with the Staﬀ who work tirelessly in   the college , making life easier for us ; the Staﬀ also saw that they were   valued , and that their voice and opinion mattered . The ability to include   all Stakeholders in a project like this was key , and we managed to   accomplish this . I learnt that until you get started on an idea , it will   always seem daunting ; some of the best ideas came from the most   unexpected people ; a diverse cohort is key to a great solution . 

 Approach 

 Looking back , I would probably take a larger sample , have at least 5   brainstorming sessions with diﬀerent samples , and then combine ideas   of all these groups to create an even more solid solution . If time 

 permitted , using tools like visualisation and learning launch would have   deﬁnitely aided in the process and created a more long - lasting eﬀect ,   however , we ﬁnished all of this within a month- which is something I ’m   very proud of . Needless to say , I ca n’t wait to use the other tools to   derive innovative solutions and help myself and those around me !
### Output: 