DESIGN THINKING TOOL : MIND MAPPING 

 CHALLENGE 

 I work in a large company with a multicultural environment . One of the key aspects in such   organization is to ensure adequate employee satisfaction and engagement . Several of the   employees are expats which brought their families overseas and others are from different   areas of the country . The challenge faced is a low score in employee engagement identified by   the surveys conducted over the previous years . As a result , several employees are not retained   and this imposes a challenge for adequate manpower planning in order to have a proper   balance of age and experience in the company workforce . 

 SELECTION 

 The design tool selected is mind mapping technique . Through several employee surveys   conducted in the recent years , as well as exit surveys for those employees resigning , a large   amount of data has been collected . The tool can be used to process this information in a   systematic way and identify patterns and themes . The tool as well can help to identify if the   surveys are adequately covering all possible aspects to ensure that all possible motivations are   captured in a large company with a wide variety of nationalities and backgrounds represented . 

 APPLICATION 

 In order to organize the available data in an intuitive and visual way , mind mapping is   conducted by a multidisciplinary team . The information collected ( tables , profiles , quantitative   data , etc ) is displayed in a large wall and segregated by areas and motivations . The team works   intensively in clustering data . From these small clusters , connections are identified and insights   captured in larger post - it notes . Special attention in the mind mapping is given to the available   outliers that might indicated unrevealed motivations from the employees and might not be   commonly extracted with surveys and interviews conducted . To confirm potential hidden   motivations , outliers are used to tweak surveys questions and ensure adequate design criteria   is obtained for the challenge we want to solve . 

 INSIGHT 

 One of the main insights from the application of the technique is that the mind mapping   should not be a static exercise . On the contrary , it should be used for the organization in a   continuous basis to ensure it captures any time effect in employee motivations that might be   related to external factors such as a pandemic situation or any other particular situation . I   would recommend a continuous improvement process by ensuring that any new information   obtained in subsequent surveys is incorporated into the mind map . 

 APPROACH 

 For a most effective exercise , I would improve the data collection process to ensure that   employees are in an open - minded environment so that surveys will be even more revealing of   the real motivations for employee retention . I would also use visualization tools rather than   large questionaries as a more effective and quick data gathering process . It has been observed   that large surveys are counterproductive in delivering accurate information as they are   considered as a mandatory and time - consuming activity . Rather than that , an approach with   short and visual surveys about particular topics and aspects will result in a more valuable   information from a mind mapping exercise . 


EMAIL: 
ID_NUM: 
NAME_STUDENT: 
PHONE_NUM: 
STREET_ADDRESS: 
URL_PERSONAL: 
USERNAME: 

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: DESIGN THINKING TOOL : MIND MAPPING 

 CHALLENGE 

 I work in a large company with a multicultural environment . One of the key aspects in such   organization is to ensure adequate employee satisfaction and engagement . Several of the   employees are expats which brought their families overseas and others are from different   areas of the country . The challenge faced is a low score in employee engagement identified by   the surveys conducted over the previous years . As a result , several employees are not retained   and this imposes a challenge for adequate manpower planning in order to have a proper   balance of age and experience in the company workforce . 

 SELECTION 

 The design tool selected is mind mapping technique . Through several employee surveys   conducted in the recent years , as well as exit surveys for those employees resigning , a large   amount of data has been collected . The tool can be used to process this information in a   systematic way and identify patterns and themes . The tool as well can help to identify if the   surveys are adequately covering all possible aspects to ensure that all possible motivations are   captured in a large company with a wide variety of nationalities and backgrounds represented . 

 APPLICATION 

 In order to organize the available data in an intuitive and visual way , mind mapping is   conducted by a multidisciplinary team . The information collected ( tables , profiles , quantitative   data , etc ) is displayed in a large wall and segregated by areas and motivations . The team works   intensively in clustering data . From these small clusters , connections are identified and insights   captured in larger post - it notes . Special attention in the mind mapping is given to the available   outliers that might indicated unrevealed motivations from the employees and might not be   commonly extracted with surveys and interviews conducted . To confirm potential hidden   motivations , outliers are used to tweak surveys questions and ensure adequate design criteria   is obtained for the challenge we want to solve . 

 INSIGHT 

 One of the main insights from the application of the technique is that the mind mapping   should not be a static exercise . On the contrary , it should be used for the organization in a   continuous basis to ensure it captures any time effect in employee motivations that might be   related to external factors such as a pandemic situation or any other particular situation . I   would recommend a continuous improvement process by ensuring that any new information   obtained in subsequent surveys is incorporated into the mind map . 

 APPROACH 

 For a most effective exercise , I would improve the data collection process to ensure that   employees are in an open - minded environment so that surveys will be even more revealing of   the real motivations for employee retention . I would also use visualization tools rather than   large questionaries as a more effective and quick data gathering process . It has been observed   that large surveys are counterproductive in delivering accurate information as they are   considered as a mandatory and time - consuming activity . Rather than that , an approach with   short and visual surveys about particular topics and aspects will result in a more valuable   information from a mind mapping exercise .
### Output: 