Better work place – mind mapping 

 Challenge My challenge has to do with people management in a large multilocation team . Our group is very diverse , with people located in 4 different sites around the world of at least 10 different   nationalities . Working virtually is difficult , sometime time and energy consuming . During the last year a   peak in number of people leaving have been registered . As our is a young team with salaries at the low end   of the agreed fork , the first actions did focus on salaries revision for selected individuals and the possible   need of more frequent discussions around career progression as the immediate needs . 

 Selection of tool The first tool selected to act on the problem had actually identified those as primary needs , but that tool   was a short survey with predetermined themes and seemed to give wrong direction . In fact , by answering   to the question ‘ do you have frequent conversations about your career ’ with a mean score , the partecipants lead the management think they wanted more . But career discussions are already happening twice a year   for everybody , hence the question was probably not the right one to be asked .   We decided therefore to use mind mapping , involving more closely with the teams and providing safe   environment and time for discussion . 

 Application Teams were gathered in small groups and asked to come up with their own insight on people engagement   improvement or the lack thereof . Partecipant were given time to come up with some individual reflections , then gathered on a board on   sticky note by themes . Those themes were the same familiar themes of reward and recognition , work life   balance and career progression , but as the discussion went on and many ‘ why ’ and ‘ so what ’ were asked , a   more precise picture came through . The insights were collected throughtout sites , to mark up possible   similarities 

 Insight Like for the ‘ good kitchen ’ example a more detailed conversation with stakeholders showed that the   improvement to be made were diverse and would involve actively more people . As here people were not   asked , as it happens in a survey ‘ is it true that you need this ? ’ but instead ‘ what would we need ? ’ , instead of getting a confirmation of beliefs we obtained the truth . 

 In practical terms we were able to see that none of the participants were in need of more conversations   about their careers , they instead would rather prefer better courses or tools to improve coaching and   mentoring for them and their managers . More tools allowing working from home and flexibility were   required and with them a much better technology infrastructure . People would have been happier to use   their own devices instead of the somehow older pc by the company to be able to work more in line with   their family needs . A number of initiatives   have been started , many of them less expensive than giving   away consistent salary increases , they are working well . 

 Approach Such an approach is very valuable for people management , but it is useful to truly define peoples need and   start with them in mind , therefore could prove to be a perfect starting point for new project or service ,   expecially if the starting idea is vague . Visualization is probably a tool that could be used together with mind mapping or , following the example of   the course , next time we shall start with a diary , so to focus on work - life balance , for instance , and find   common solutions . Visualization could be of use for those sites that are culturally less open to dialogue and   generally do not express themselves openly with words . 


EMAIL: 
ID_NUM: 
NAME_STUDENT: 
PHONE_NUM: 
STREET_ADDRESS: 
URL_PERSONAL: 
USERNAME: 

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Better work place – mind mapping 

 Challenge My challenge has to do with people management in a large multilocation team . Our group is very diverse , with people located in 4 different sites around the world of at least 10 different   nationalities . Working virtually is difficult , sometime time and energy consuming . During the last year a   peak in number of people leaving have been registered . As our is a young team with salaries at the low end   of the agreed fork , the first actions did focus on salaries revision for selected individuals and the possible   need of more frequent discussions around career progression as the immediate needs . 

 Selection of tool The first tool selected to act on the problem had actually identified those as primary needs , but that tool   was a short survey with predetermined themes and seemed to give wrong direction . In fact , by answering   to the question ‘ do you have frequent conversations about your career ’ with a mean score , the partecipants lead the management think they wanted more . But career discussions are already happening twice a year   for everybody , hence the question was probably not the right one to be asked .   We decided therefore to use mind mapping , involving more closely with the teams and providing safe   environment and time for discussion . 

 Application Teams were gathered in small groups and asked to come up with their own insight on people engagement   improvement or the lack thereof . Partecipant were given time to come up with some individual reflections , then gathered on a board on   sticky note by themes . Those themes were the same familiar themes of reward and recognition , work life   balance and career progression , but as the discussion went on and many ‘ why ’ and ‘ so what ’ were asked , a   more precise picture came through . The insights were collected throughtout sites , to mark up possible   similarities 

 Insight Like for the ‘ good kitchen ’ example a more detailed conversation with stakeholders showed that the   improvement to be made were diverse and would involve actively more people . As here people were not   asked , as it happens in a survey ‘ is it true that you need this ? ’ but instead ‘ what would we need ? ’ , instead of getting a confirmation of beliefs we obtained the truth . 

 In practical terms we were able to see that none of the participants were in need of more conversations   about their careers , they instead would rather prefer better courses or tools to improve coaching and   mentoring for them and their managers . More tools allowing working from home and flexibility were   required and with them a much better technology infrastructure . People would have been happier to use   their own devices instead of the somehow older pc by the company to be able to work more in line with   their family needs . A number of initiatives   have been started , many of them less expensive than giving   away consistent salary increases , they are working well . 

 Approach Such an approach is very valuable for people management , but it is useful to truly define peoples need and   start with them in mind , therefore could prove to be a perfect starting point for new project or service ,   expecially if the starting idea is vague . Visualization is probably a tool that could be used together with mind mapping or , following the example of   the course , next time we shall start with a diary , so to focus on work - life balance , for instance , and find   common solutions . Visualization could be of use for those sites that are culturally less open to dialogue and   generally do not express themselves openly with words .
### Output: 