Example Reflection – Mind Mapping 

 Challenge 

 Reflecting the course and tools introduced , I believe I used “ Mind Mapping ” often in my 

 business life as a manager of the team ( I have retired from business and now teach at a 

 university in Japan ) . A particular situation I will describe is formulating actions with my team , 

 which was managing O2C ( Order to Cash ) process .   After an annual Employee Survey has 

 clarified the area that employee satisfaction can be improved of the team , we were asked by 

 the company to formulate solution to improve . My challenge is not only to create some 

 solution but also to have employees ( my staff ) sufficiently involved for executing the solution . 

 One specific challenge was that a few members of the team were located 100 km apart from 

 the other . Also , time that we can use for this assignment was very limited as the team were 

 busy in conducting daily tasks . Problems identified were such as lack of understanding the 

 corporate strategy , relationship to the internal customer , and balancing of work and private 

 lives . 

 Selection 

 In order to prepare for the challenge ( finding solutions and getting involvement ) , a 

 brain - storming session using post - it ( a sticky paper ) , common as KJ method , after am 

 anthropologist Kawakita Jiro , who had introduced a very similar process , including 

 even a patented label for generating ideas , grouping them , identifying relationship . The 

 method was a natural choice , as under the name of KJ - method , it has been very 

 known , and members had done that before for several times , so that there was not 

 much need to explain to the team . 

 Application 

 In order to do it rather efficiently , I took three step approaches . ( 1 ) thoroughly brief the 

 result of the survey in a regular team meeting where every member presents ( including 

 remote participations by telephone ) ; ( 2 ) form groups of two members who were asked 

 to discuss causes and solutions for assigned problems ( there are about 5 areas to 

 improve for 10 members of the team ) . This also helped to overcome of the physical 

 separation of the few members ; ( 3 ) meeting by all ( members not in HQ come using 

 telephone system ) , to mentally map generated causes and solutions , and do synthesis 

 and classification ; add new ideas and do the process of classification and synthesis 

 again . 

 Insight & Approach 

 With the limitation of the team organization , I took some modified steps for idea 

 generation . This was quite effective to secure the involvement of members , especially 

 given the time constraints and physical organization of the team . In looking at the 

 design approach , this was compromise of using a part of the approach , especially , 

 design approach is to take time with very open - minded to find very innovative solution . 

 Also , there was no quick testing to run a PDCA cycle taking the initial solution as 

 prototype , as in my case , the outcome was assumed to be solutions for at least one 

 year when the next year employee survey was to be conducted . It would be interesting 

 to use testing in some future project I would be involved as an interesting part of the 

 design process . 


EMAIL: 
ID_NUM: 
NAME_STUDENT: 
PHONE_NUM: 
STREET_ADDRESS: 
URL_PERSONAL: 
USERNAME: 

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Example Reflection – Mind Mapping 

 Challenge 

 Reflecting the course and tools introduced , I believe I used “ Mind Mapping ” often in my 

 business life as a manager of the team ( I have retired from business and now teach at a 

 university in Japan ) . A particular situation I will describe is formulating actions with my team , 

 which was managing O2C ( Order to Cash ) process .   After an annual Employee Survey has 

 clarified the area that employee satisfaction can be improved of the team , we were asked by 

 the company to formulate solution to improve . My challenge is not only to create some 

 solution but also to have employees ( my staff ) sufficiently involved for executing the solution . 

 One specific challenge was that a few members of the team were located 100 km apart from 

 the other . Also , time that we can use for this assignment was very limited as the team were 

 busy in conducting daily tasks . Problems identified were such as lack of understanding the 

 corporate strategy , relationship to the internal customer , and balancing of work and private 

 lives . 

 Selection 

 In order to prepare for the challenge ( finding solutions and getting involvement ) , a 

 brain - storming session using post - it ( a sticky paper ) , common as KJ method , after am 

 anthropologist Kawakita Jiro , who had introduced a very similar process , including 

 even a patented label for generating ideas , grouping them , identifying relationship . The 

 method was a natural choice , as under the name of KJ - method , it has been very 

 known , and members had done that before for several times , so that there was not 

 much need to explain to the team . 

 Application 

 In order to do it rather efficiently , I took three step approaches . ( 1 ) thoroughly brief the 

 result of the survey in a regular team meeting where every member presents ( including 

 remote participations by telephone ) ; ( 2 ) form groups of two members who were asked 

 to discuss causes and solutions for assigned problems ( there are about 5 areas to 

 improve for 10 members of the team ) . This also helped to overcome of the physical 

 separation of the few members ; ( 3 ) meeting by all ( members not in HQ come using 

 telephone system ) , to mentally map generated causes and solutions , and do synthesis 

 and classification ; add new ideas and do the process of classification and synthesis 

 again . 

 Insight & Approach 

 With the limitation of the team organization , I took some modified steps for idea 

 generation . This was quite effective to secure the involvement of members , especially 

 given the time constraints and physical organization of the team . In looking at the 

 design approach , this was compromise of using a part of the approach , especially , 

 design approach is to take time with very open - minded to find very innovative solution . 

 Also , there was no quick testing to run a PDCA cycle taking the initial solution as 

 prototype , as in my case , the outcome was assumed to be solutions for at least one 

 year when the next year employee survey was to be conducted . It would be interesting 

 to use testing in some future project I would be involved as an interesting part of the 

 design process .
### Output: 