Reflection - Visualization 

 Challenge 

 I was asked to structure a manual of procedures for a company providing event planning   services . The services of the company required the engagement of many people from inside   and outside of the company . This requires a satisfactory cooperation of all the parties and   the clear understanding of each one who is in charge for each task and with whom has to   communicate to solve or clarify any problems or concerns , accordingly . The drafting of a   manual of procedures is assumed to save time and energy for the employees of the   company and the partners who collaborate with them . The total of people who need to   access the manual of procedures is 22 . The time in which the manual should be delivered is   2 months . 

 Selection 

 The tool I chose to implement , in order to gather the information I needed , is Visualization .   The reason this tool seems to be suitable , for this project , is that the potential users of the   manual come from different working environments and the jargon of each one differs .   Amongst the 22 persons were marketers , financial assistants , technicians , artists and other   operational officers . Visualization provides the depicting of the reality in a way that it   does n’t need any more explanation in words . The images and the sketches used in   describing the situation help find patterns and explore how the parties feel and experience   the situation that they describe . The decoding of the images will be done in a common   language and the manual will include mainly images and visual presentations . 

 Application 

 First , the 22 people formed 3 teams . The first separation of the people occurred on the basis   of the criteria if they were internal or external users of the manual . The 8 internal   stakeholders – staff of the company formed the one team and the other 14 persons formed   the other team , which was separated in two sub - teams of 7 persons each . The task of each   person was to depict the daily routine of his / her colleague who was appointed for each one .   To facilitate the process I gave them some predesigned common characters , items ,   furniture , equipment , activities and some plain papers if something was not included in the   predesigned . They had to combine in the draft board , all these parts , based on their   observation of what is the routine of their colleague . 

 In the second phase the 22 people formed 3 teams on the basis of the work flow , as it   emerged by the first phase . The application was the same as described in the first phase , and   the predesigned sketches were amended and enriched according to the ones came from the   first phase . 

 The first reaction of making “ handicrafts ” and spend precious working time was an obstacle   that we had to overpass . The predesigned sketches may bias the participants but in the   second phase the parties were more familiar to the process and made their best to depict   the situation on a broader scope and not limited only to the sketches given . Also , they were   given the choice to use their own photos or sketches to facilitate the visualization of their 

 routine . One more difficulty was in the following stage when I had to use a common   language to present the manual . Also , they were given the choice to use their own photos or   sketches to facilitate the visualization of their routine . 

 Insight 

 In the end , the parties seemed that enjoyed the procedure and there were times they felt   more like a team and had fun . In addition , some of them expressed empathy for the   colleague they had to observe . Regarding the difficulty of presenting the outcome of this   process , in order to be sure that the procedures will be clear to everyone , the manual was   visualized by the most common sketches and the graphic designer of the team managed to   depict the greatest part of the manual . 

 What I learned from the Visualization Tool is that it is worth to try to implement it and insist   on challenging people to contribute in the scale they feel comfort . During the process , most   of them will enjoy it and the more they practice it the more they enjoy it . Also , it was very   interesting that they had to collaborate and put themselves in their colleagues ’ shoes . This   experience made them more tolerant of their colleagues . 

 Approach 

 If there is any case I could implement the same tool , I will choose again the visualization   tool .   This time I could add more visual features such as video , more photos , more comics   and any other mean that may make this process more enjoyable for the participants . 


EMAIL: 
ID_NUM: 
NAME_STUDENT: 
PHONE_NUM: 
STREET_ADDRESS: 
URL_PERSONAL: 
USERNAME: 

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Reflection - Visualization 

 Challenge 

 I was asked to structure a manual of procedures for a company providing event planning   services . The services of the company required the engagement of many people from inside   and outside of the company . This requires a satisfactory cooperation of all the parties and   the clear understanding of each one who is in charge for each task and with whom has to   communicate to solve or clarify any problems or concerns , accordingly . The drafting of a   manual of procedures is assumed to save time and energy for the employees of the   company and the partners who collaborate with them . The total of people who need to   access the manual of procedures is 22 . The time in which the manual should be delivered is   2 months . 

 Selection 

 The tool I chose to implement , in order to gather the information I needed , is Visualization .   The reason this tool seems to be suitable , for this project , is that the potential users of the   manual come from different working environments and the jargon of each one differs .   Amongst the 22 persons were marketers , financial assistants , technicians , artists and other   operational officers . Visualization provides the depicting of the reality in a way that it   does n’t need any more explanation in words . The images and the sketches used in   describing the situation help find patterns and explore how the parties feel and experience   the situation that they describe . The decoding of the images will be done in a common   language and the manual will include mainly images and visual presentations . 

 Application 

 First , the 22 people formed 3 teams . The first separation of the people occurred on the basis   of the criteria if they were internal or external users of the manual . The 8 internal   stakeholders – staff of the company formed the one team and the other 14 persons formed   the other team , which was separated in two sub - teams of 7 persons each . The task of each   person was to depict the daily routine of his / her colleague who was appointed for each one .   To facilitate the process I gave them some predesigned common characters , items ,   furniture , equipment , activities and some plain papers if something was not included in the   predesigned . They had to combine in the draft board , all these parts , based on their   observation of what is the routine of their colleague . 

 In the second phase the 22 people formed 3 teams on the basis of the work flow , as it   emerged by the first phase . The application was the same as described in the first phase , and   the predesigned sketches were amended and enriched according to the ones came from the   first phase . 

 The first reaction of making “ handicrafts ” and spend precious working time was an obstacle   that we had to overpass . The predesigned sketches may bias the participants but in the   second phase the parties were more familiar to the process and made their best to depict   the situation on a broader scope and not limited only to the sketches given . Also , they were   given the choice to use their own photos or sketches to facilitate the visualization of their 

 routine . One more difficulty was in the following stage when I had to use a common   language to present the manual . Also , they were given the choice to use their own photos or   sketches to facilitate the visualization of their routine . 

 Insight 

 In the end , the parties seemed that enjoyed the procedure and there were times they felt   more like a team and had fun . In addition , some of them expressed empathy for the   colleague they had to observe . Regarding the difficulty of presenting the outcome of this   process , in order to be sure that the procedures will be clear to everyone , the manual was   visualized by the most common sketches and the graphic designer of the team managed to   depict the greatest part of the manual . 

 What I learned from the Visualization Tool is that it is worth to try to implement it and insist   on challenging people to contribute in the scale they feel comfort . During the process , most   of them will enjoy it and the more they practice it the more they enjoy it . Also , it was very   interesting that they had to collaborate and put themselves in their colleagues ’ shoes . This   experience made them more tolerant of their colleagues . 

 Approach 

 If there is any case I could implement the same tool , I will choose again the visualization   tool .   This time I could add more visual features such as video , more photos , more comics   and any other mean that may make this process more enjoyable for the participants .
### Output: 