Visualization Challenge 

 Today , I work with Orange Business Services as a project manager . Recently during the COVID crisis ,   we were faced with huge increases in traffic in different locations , we are present in more than 160   countries , and capacity managers , as well as senior management , were faced with a huge number of   daily checks that needed to be done on a daily basis . My boss presented me with a project , to serve   our senior management with some application that would automate the daily checks and facilitate   their decision making . When faced with big increases in traffic , our senior management had to make   the decision to upgrade the equipment . These upgrades could cost millions of dollars , and the   investments had to be placed strategically . The first idea I had was to choose an agile framework ,   but with Scrum or Kanban , there is the need to have user involvement on a regular basis , which was   not possible , since our senior management can only be available for very short meetings , and far in   between . 

 Selection 

 After having the first meeting with our CTO and CEO , it was clear that needed automation of these   too many checks , but they did n’t really know what they wanted . The meeting was short , and I   could n’t get much information other than their need for an application to help them make decisions .   I recorded the meeting , listened to it a couple dozen times . After sharing the recording with all   internal stakeholders and business experts , I organized a meeting and used the technique of creating   a Klaxoon board ( tool for collaborative intelligence ) to visualize the problem domain with a set of   questions or prompts for discussion to allow a diverse group of stakeholders to learn from each   other in the process of defining the scope , boundaries , key elements , data sources and relationships   between elements to consider when identifying pain points and opportunities for automation . 

 Application 

 I started the process by creating a Klaxoon board ( we are a multi - national team spread around the   world ) . The board contained many sections , the first one was dedicated to breaking the ice , so   different emojis where everyone would put their name to give us an overview of their mood . The   second section was dedicated to describing the current situation , what each stakeholder is doing to   check the traffic status on a daily basis , a second section to enumerate the different data sources ,   and a third one to identify the pain points we have today . After that , I divided the participants into   smaller groups to go through each subject and draw what could be a good dashboard or scorecard   for them , that would allow them to check the status of different network elements in different   locations quickly , but also efficiently . After gathering all the scorecards drafted by our stakeholders ,   we came back together , the whole group , and started discussing each other 's drawings and trim   down the fat , in order to keep the most relevant ones . I gave each participant the ability to vote for   their top 6 scorecards . After conducting the vote , it was decided to keep only the 6 most voted for   visualizations that we can present to our senior management , within an automated Power BI   application . 

 Insight & Approach 

 The main lesson identified during this exercise with the big group of all stakeholders and then the   smaller groups , is that people work better with visualization that helps them convey their ideas It   was also important to remind different participants of the main purpose , that the application wo n’t   serve the operational level , but it should be an executive one for senior management , so avoiding   the ‘ too much technicality ’ trap was a must . After identifying the different most useful scorecards to   be put in the dashboard / application , the development was smooth , and we organized weekly   meetings to synchronize and make necessary adjustments . The project was delivered in three   months and our senior management was very satisfied with the results , they have been consulting   the application every day first thing in the morning since then     . 


EMAIL: 
ID_NUM: 
NAME_STUDENT: 
PHONE_NUM: 
STREET_ADDRESS: 
URL_PERSONAL: 
USERNAME: 

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Visualization Challenge 

 Today , I work with Orange Business Services as a project manager . Recently during the COVID crisis ,   we were faced with huge increases in traffic in different locations , we are present in more than 160   countries , and capacity managers , as well as senior management , were faced with a huge number of   daily checks that needed to be done on a daily basis . My boss presented me with a project , to serve   our senior management with some application that would automate the daily checks and facilitate   their decision making . When faced with big increases in traffic , our senior management had to make   the decision to upgrade the equipment . These upgrades could cost millions of dollars , and the   investments had to be placed strategically . The first idea I had was to choose an agile framework ,   but with Scrum or Kanban , there is the need to have user involvement on a regular basis , which was   not possible , since our senior management can only be available for very short meetings , and far in   between . 

 Selection 

 After having the first meeting with our CTO and CEO , it was clear that needed automation of these   too many checks , but they did n’t really know what they wanted . The meeting was short , and I   could n’t get much information other than their need for an application to help them make decisions .   I recorded the meeting , listened to it a couple dozen times . After sharing the recording with all   internal stakeholders and business experts , I organized a meeting and used the technique of creating   a Klaxoon board ( tool for collaborative intelligence ) to visualize the problem domain with a set of   questions or prompts for discussion to allow a diverse group of stakeholders to learn from each   other in the process of defining the scope , boundaries , key elements , data sources and relationships   between elements to consider when identifying pain points and opportunities for automation . 

 Application 

 I started the process by creating a Klaxoon board ( we are a multi - national team spread around the   world ) . The board contained many sections , the first one was dedicated to breaking the ice , so   different emojis where everyone would put their name to give us an overview of their mood . The   second section was dedicated to describing the current situation , what each stakeholder is doing to   check the traffic status on a daily basis , a second section to enumerate the different data sources ,   and a third one to identify the pain points we have today . After that , I divided the participants into   smaller groups to go through each subject and draw what could be a good dashboard or scorecard   for them , that would allow them to check the status of different network elements in different   locations quickly , but also efficiently . After gathering all the scorecards drafted by our stakeholders ,   we came back together , the whole group , and started discussing each other 's drawings and trim   down the fat , in order to keep the most relevant ones . I gave each participant the ability to vote for   their top 6 scorecards . After conducting the vote , it was decided to keep only the 6 most voted for   visualizations that we can present to our senior management , within an automated Power BI   application . 

 Insight & Approach 

 The main lesson identified during this exercise with the big group of all stakeholders and then the   smaller groups , is that people work better with visualization that helps them convey their ideas It   was also important to remind different participants of the main purpose , that the application wo n’t   serve the operational level , but it should be an executive one for senior management , so avoiding   the ‘ too much technicality ’ trap was a must . After identifying the different most useful scorecards to   be put in the dashboard / application , the development was smooth , and we organized weekly   meetings to synchronize and make necessary adjustments . The project was delivered in three   months and our senior management was very satisfied with the results , they have been consulting   the application every day first thing in the morning since then     .
### Output: 