Usman Sunday 

 Visualization Challenge 

 The Challenge 

 You work for one of the world ’s largest media and communications companies . Currently your company   has five apps the customer can use to pay bills , troubleshoot service issues , chat with a customer   representative , customize internet features , and stream video and music . The problem is your   customers feel this is way too many apps , and it is confusing on what app does what . You notice that   because of this fact customers have elected to use none of them , but instead simply use your company   for service access , and use competing companies such as Netflix , Hulu , and Spotify for the other   services . This is a serious problem because it is through your apps that you can collect data about your   customer ’s entertainment habits that you can use to sell advertisement space on your service . Your   challenge is to come up with an app that is an all in one app . Customers can do everything your apps do   and more without the hassle of bloating their smart device with groups of tedious apps from your   company . 

 Selection 

 I would start off with the flow chart technique of drawing what our individual apps do and ask the “ 5   Ws ” . Why do we need FIVE apps ? What does each app do ? When do I think we can launch the new all in   one app ? How do the five apps currently flow ? Who is the target audience for these apps ( business   customers or residential customers ? ) . Where can we make some cuts to our current digital footprint ?   Having a hand drawn layout of how each of the five apps work would make it easier to see what needs   to stay and what can be cut for the new all in one app . 

 Application 

 Using the “ Key Principles of Mobile UX Design ” by Nick Babich ( Editior in Chief of UXplanet.com ) which   states that consumers want simple , quick , and easy to understand apps , I would assemble the best   designers , software engineering , programmers , and stakeholders to discuss the current problem , the   solution , the benefits of going the one app route , the execution of design , release timeline , the costs   involved , and any possible hurdles we may face during this process . Using a blank wall we will use a   series of colored post - it notes in different categories to come up with how the new app will function . 

 Insight and Approach 

 What I learned from this challenge is that for designing something as complex as this it does take an   incredibly talented and dedicated team to accomplish the task . Getting everyone to share the same 

 vision was not the hard part , but it was actually having too many GOOD ideas that made it hard on   knowing what to cut and what to keep . Once we took those ideas and trimmed them down to what a   real life customer would want we felt we had something to present to higher ups . 

 What I learned from this is visualization is truly a valuable tool in design thinking . I feel it ’s the one tool   that everyone can get behind because you are actually displaying the ideas versus just blindly discussing   them . I know not every situation is going to call for a visualization tool , but in the future I hope to take   what I learned and apply it even better for the next great idea . 


EMAIL: 
ID_NUM: 
NAME_STUDENT: Usman Sunday
PHONE_NUM: 
STREET_ADDRESS: 
URL_PERSONAL: 
USERNAME: 

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Usman Sunday 

 Visualization Challenge 

 The Challenge 

 You work for one of the world ’s largest media and communications companies . Currently your company   has five apps the customer can use to pay bills , troubleshoot service issues , chat with a customer   representative , customize internet features , and stream video and music . The problem is your   customers feel this is way too many apps , and it is confusing on what app does what . You notice that   because of this fact customers have elected to use none of them , but instead simply use your company   for service access , and use competing companies such as Netflix , Hulu , and Spotify for the other   services . This is a serious problem because it is through your apps that you can collect data about your   customer ’s entertainment habits that you can use to sell advertisement space on your service . Your   challenge is to come up with an app that is an all in one app . Customers can do everything your apps do   and more without the hassle of bloating their smart device with groups of tedious apps from your   company . 

 Selection 

 I would start off with the flow chart technique of drawing what our individual apps do and ask the “ 5   Ws ” . Why do we need FIVE apps ? What does each app do ? When do I think we can launch the new all in   one app ? How do the five apps currently flow ? Who is the target audience for these apps ( business   customers or residential customers ? ) . Where can we make some cuts to our current digital footprint ?   Having a hand drawn layout of how each of the five apps work would make it easier to see what needs   to stay and what can be cut for the new all in one app . 

 Application 

 Using the “ Key Principles of Mobile UX Design ” by Nick Babich ( Editior in Chief of UXplanet.com ) which   states that consumers want simple , quick , and easy to understand apps , I would assemble the best   designers , software engineering , programmers , and stakeholders to discuss the current problem , the   solution , the benefits of going the one app route , the execution of design , release timeline , the costs   involved , and any possible hurdles we may face during this process . Using a blank wall we will use a   series of colored post - it notes in different categories to come up with how the new app will function . 

 Insight and Approach 

 What I learned from this challenge is that for designing something as complex as this it does take an   incredibly talented and dedicated team to accomplish the task . Getting everyone to share the same 

 vision was not the hard part , but it was actually having too many GOOD ideas that made it hard on   knowing what to cut and what to keep . Once we took those ideas and trimmed them down to what a   real life customer would want we felt we had something to present to higher ups . 

 What I learned from this is visualization is truly a valuable tool in design thinking . I feel it ’s the one tool   that everyone can get behind because you are actually displaying the ideas versus just blindly discussing   them . I know not every situation is going to call for a visualization tool , but in the future I hope to take   what I learned and apply it even better for the next great idea .
### Output: 