Design Thinking for Innovation : Final Assignment 

 Mind Mapping ( Module 3 ) 

 Challenge :     In the workplace our team was relatively new established to offer leadership consulting   services to clients . As a team , we were still in the process of finding our core service   offerings and trying to determine exactly what we wanted to be known for . Each of the   team members had a slightly different vision of what they thought the core focus should   be and each had slightly different priorities and goals . The team consisted of different   divisions that were located in different geographical locations , meaning that they each   served different clientele in different regions . The team needed to come together in   order to offer one comprehensive representation of the services and offerings and to   develop a clear and concise mission statement .      Selection :      To approach this challenge creatively , we decided to use a mind - mapping process . In   design thinking , mind mapping is not just a map of your own thoughts , but rather is a   visual representation of the thoughts of other team members and the thoughts of our   end consumers . We had information and feedback from clients about their expectations   and what they would like to see from our service offerings , along with the views and   perceptions of each individual team member . At this stage , we had a lot of information   and viewpoints and needed a tool that would help us to visualize these ideas and   organize them into useful themes . For these reasons ,   we decided to use mind mapping   to help use creatively visualize our information .      Application :      In applying the tool , we did follow a somewhat traditional mind mapping procedure . We   started with a core idea , in this case , the expectations of our clients . Trying to think   about the question , what services do our clients want from us . From this question we   created a gallery . In the first round , we used sticky notes and were able to write down   key words to discuss our thoughts , ideas and perceptions about what the clients wanted   from us . Each team member had a few minutes to think about this individually and write   their ideas privately on their own sticky notes . Before placing the sticky note on the wall ,   each team member briefly described to the group why they choose this word or   concept . As the ideas were presented , they were clustered into key themes in the   gallery by the moderator . The next step was to classify the client need that we wanted   to solve and for this we used images . From a large selection of printed images each   team member had time to individually select an image or multiple images that   represented the customer need . Again , before placing the images in the gallery , each   team member briefly explained their selected image and the moderator clustered the   image . 

 After these stages , as a team we discussed what aspects of the gallery really resonated   and tried to further cluster and identify themes in the information . Once we had identify   some of the key themes , we split into smaller groups and were able to work on putting   together a rough draft of a service offering description that included the key themes   identified .      Insight :      Throughout the mind mapping process , it was really insightful and interesting to hear   different perspectives from the different team members . It is often very easy to get stuck   in your own idea and it becomes difficult to see the challenge from other perspectives .   Often because of this , you actually lose sight of the customer perspective and begin   developing a solution that does not meet the consumer ’s needs . The mind mapping tool   allowed us to visualize the different ideas and perspectives from the different team   members , but also visualize the challenge from the customer perspective . Feedback   from clients was organized into our mind map and we were able to identify gaps in our   teams ’ understandings and the expectations of the end client . The process really helped   us to think about the challenge not only from our own perspective or the perspective of   our close stakeholders , but also a much more diverse perspective . We were more open   to hearing more ideas and giving the team the time to discuss and articulate their ideas   was a good team building opportunity .      Approach :      In the future , I would likely still choose to use the mind mapping tool to approach this   challenge , however , there are a few things that I would do differently when using the   tool . The first thing is that I would allow for more individual brainstorming time . Most of   the collaboration was done in a group setting and might have made younger staff feel   intimidated to share their true thoughts and feelings . Each member vocally presented   their own idea while adding it to the mind map board . I would have had the members all   add the ideas to the map , without highlighting which idea came from who in the first   stage . By following this approach , we may have gained more honest input from the   team members . 


EMAIL: 
ID_NUM: 
NAME_STUDENT: 
PHONE_NUM: 
STREET_ADDRESS: 
URL_PERSONAL: 
USERNAME: 

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Design Thinking for Innovation : Final Assignment 

 Mind Mapping ( Module 3 ) 

 Challenge :     In the workplace our team was relatively new established to offer leadership consulting   services to clients . As a team , we were still in the process of finding our core service   offerings and trying to determine exactly what we wanted to be known for . Each of the   team members had a slightly different vision of what they thought the core focus should   be and each had slightly different priorities and goals . The team consisted of different   divisions that were located in different geographical locations , meaning that they each   served different clientele in different regions . The team needed to come together in   order to offer one comprehensive representation of the services and offerings and to   develop a clear and concise mission statement .      Selection :      To approach this challenge creatively , we decided to use a mind - mapping process . In   design thinking , mind mapping is not just a map of your own thoughts , but rather is a   visual representation of the thoughts of other team members and the thoughts of our   end consumers . We had information and feedback from clients about their expectations   and what they would like to see from our service offerings , along with the views and   perceptions of each individual team member . At this stage , we had a lot of information   and viewpoints and needed a tool that would help us to visualize these ideas and   organize them into useful themes . For these reasons ,   we decided to use mind mapping   to help use creatively visualize our information .      Application :      In applying the tool , we did follow a somewhat traditional mind mapping procedure . We   started with a core idea , in this case , the expectations of our clients . Trying to think   about the question , what services do our clients want from us . From this question we   created a gallery . In the first round , we used sticky notes and were able to write down   key words to discuss our thoughts , ideas and perceptions about what the clients wanted   from us . Each team member had a few minutes to think about this individually and write   their ideas privately on their own sticky notes . Before placing the sticky note on the wall ,   each team member briefly described to the group why they choose this word or   concept . As the ideas were presented , they were clustered into key themes in the   gallery by the moderator . The next step was to classify the client need that we wanted   to solve and for this we used images . From a large selection of printed images each   team member had time to individually select an image or multiple images that   represented the customer need . Again , before placing the images in the gallery , each   team member briefly explained their selected image and the moderator clustered the   image . 

 After these stages , as a team we discussed what aspects of the gallery really resonated   and tried to further cluster and identify themes in the information . Once we had identify   some of the key themes , we split into smaller groups and were able to work on putting   together a rough draft of a service offering description that included the key themes   identified .      Insight :      Throughout the mind mapping process , it was really insightful and interesting to hear   different perspectives from the different team members . It is often very easy to get stuck   in your own idea and it becomes difficult to see the challenge from other perspectives .   Often because of this , you actually lose sight of the customer perspective and begin   developing a solution that does not meet the consumer ’s needs . The mind mapping tool   allowed us to visualize the different ideas and perspectives from the different team   members , but also visualize the challenge from the customer perspective . Feedback   from clients was organized into our mind map and we were able to identify gaps in our   teams ’ understandings and the expectations of the end client . The process really helped   us to think about the challenge not only from our own perspective or the perspective of   our close stakeholders , but also a much more diverse perspective . We were more open   to hearing more ideas and giving the team the time to discuss and articulate their ideas   was a good team building opportunity .      Approach :      In the future , I would likely still choose to use the mind mapping tool to approach this   challenge , however , there are a few things that I would do differently when using the   tool . The first thing is that I would allow for more individual brainstorming time . Most of   the collaboration was done in a group setting and might have made younger staff feel   intimidated to share their true thoughts and feelings . Each member vocally presented   their own idea while adding it to the mind map board . I would have had the members all   add the ideas to the map , without highlighting which idea came from who in the first   stage . By following this approach , we may have gained more honest input from the   team members .
### Output: 