Reflection : Storytelling 

 Challenge     I am currently working as a supervisor in a process engineering team . When the COVID-19 pandemic   hit our country , the productivity in terms of completion duration of work items assigned to our team   has significantly dropped with tier 1 items , evaluations categorized as easy to medium difficulty , taking   almost twice as long . My challenge was to find out the specific cause of the drop in productivity so as   to be able to properly propose solutions that may be applicable to other teams as well .     Selection     Recognizing that the issue at hand is more personal in nature rather than technical and requires in- depth understanding how the team members perceive the current situation , Storytelling was the   selected tool .      Application and Approach     A survey form was developed to have an initial grasp of the team ’s concerns . The initial plan was to   conduct an open forum with all the team members present but this was later changed to a one - on - one   informal talks so as to have more open conversations .      After these , the information and insights gathered seem to still be insufficient and that members were   still hesitant in raising all their concerns so a half day for de - stressing was scheduled for the team   members where they were allowed to use the time allotted to converse and connect with other team   members accordingly . Then they were later asked to raise any concern they see from the other team   member ’s perspective without name - dropping . This vastly increased the feedback acquired from the   members .       Insights and Approach     One of the most notable stories from the conversations was with the youngest member of the team .   He shared that there is a growing fear in the company housing compound that some people already   are infected and that the set protocols from the company are very vague . Added to this , he was being   treated unfairly by the other residents since his parent recently went home from working overseas .   Even though he has n’t yet made contact with his parent , the wrongfully maltreated in the housing   compound . This hindered him from being able to focus on his work . The issue was raised to the   housing compound accordingly for proper action and the result is yet to be determined .      Another insight was that the growing rumours on the manpower reduction of the company has forced   the members to pro - actively prepare for the layoffs using their working time to answer phone calls and   browse for other job opportunities lessening the time for the completion of the assigned work items .   With these , a set of guidelines and transparency sessions were conducted by the company with the   results still to be determined .     Approach     For the next opportunities , the inclusion of a de - stressing time and allowing the members to raise   concerns from other team members ’ perspective will be planned from the get - go . Additionally , the   process can be further improved by involving the housemates of the team members in the process . 


EMAIL: 
ID_NUM: 
NAME_STUDENT: 
PHONE_NUM: 
STREET_ADDRESS: 
URL_PERSONAL: 
USERNAME: 

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Reflection : Storytelling 

 Challenge     I am currently working as a supervisor in a process engineering team . When the COVID-19 pandemic   hit our country , the productivity in terms of completion duration of work items assigned to our team   has significantly dropped with tier 1 items , evaluations categorized as easy to medium difficulty , taking   almost twice as long . My challenge was to find out the specific cause of the drop in productivity so as   to be able to properly propose solutions that may be applicable to other teams as well .     Selection     Recognizing that the issue at hand is more personal in nature rather than technical and requires in- depth understanding how the team members perceive the current situation , Storytelling was the   selected tool .      Application and Approach     A survey form was developed to have an initial grasp of the team ’s concerns . The initial plan was to   conduct an open forum with all the team members present but this was later changed to a one - on - one   informal talks so as to have more open conversations .      After these , the information and insights gathered seem to still be insufficient and that members were   still hesitant in raising all their concerns so a half day for de - stressing was scheduled for the team   members where they were allowed to use the time allotted to converse and connect with other team   members accordingly . Then they were later asked to raise any concern they see from the other team   member ’s perspective without name - dropping . This vastly increased the feedback acquired from the   members .       Insights and Approach     One of the most notable stories from the conversations was with the youngest member of the team .   He shared that there is a growing fear in the company housing compound that some people already   are infected and that the set protocols from the company are very vague . Added to this , he was being   treated unfairly by the other residents since his parent recently went home from working overseas .   Even though he has n’t yet made contact with his parent , the wrongfully maltreated in the housing   compound . This hindered him from being able to focus on his work . The issue was raised to the   housing compound accordingly for proper action and the result is yet to be determined .      Another insight was that the growing rumours on the manpower reduction of the company has forced   the members to pro - actively prepare for the layoffs using their working time to answer phone calls and   browse for other job opportunities lessening the time for the completion of the assigned work items .   With these , a set of guidelines and transparency sessions were conducted by the company with the   results still to be determined .     Approach     For the next opportunities , the inclusion of a de - stressing time and allowing the members to raise   concerns from other team members ’ perspective will be planned from the get - go . Additionally , the   process can be further improved by involving the housemates of the team members in the process .
### Output: 