Reflection – Mind - mapping 

 Challenge 

 I currently work in the event management department of an art and design company for the last two   years . Most of the time , we have to deal with clients who want to plan a breath - taking event but do not   have any idea what they actually want , and sometimes they are unable to explain in specific words what   the picture in their heads looks like . In these situations , we find letting them talk freely helps in providing   better clarity . 

 Selection 

 To combat this issue , we found mind mapping to be an effective tool . Mind - mapping is a design thinking   tool that makes it easier to break down a goal into actionable tasks . They kickstart creativity , help in   generating and capturing ideas , and helps weigh multiple options to ensure the best possible choice is   implemented . This tool can take the ideas captured in one ’s mind and map them into tasks and plans that   can be attainable . 

 Application 

 This tool came especially handy when I faced my first big challenge in the company – organizing an event   on my own for the first time . I was nervous and excited at the same time . The client was a fussy old lady   who wanted a grand event but could not explain what she meant by grand . She required help organizing   a one - day event for a family get - together . We had a rocky start , but that is when I remembered a colleague   using mind - mapping as a tool to tackle a similar client . I put on a smile , asked her to sit down , breathe ,   and just talk about her life . She spoke about herself and her family , how much fun they had during get- togethers , and their likes and dislikes . The more she spoke without any inhibitions , the more data I   collected . The data seemed random and confusing , but when I went back to my workstation and   translated this data into a mind map , I was astounded at the level of clarity I now had . When I showed the   client the mind map , she was hugely impressed . We went back and forth and made further changes until   we were both satisfied . I had much more confidence than I had initially , and the event turned out to be a   huge success . 

 Insight 

 Despite coming from a design background , I had n’t fully appreciated the power of these tools until I had   managed an event all on my own , using mind - mapping . It helped in making swift and timely decisions with   regards to venue , invitations , guests , budget , theme , decorations , catering , and entertainment . The mind   map tool ensured we did n’t forget anything and also found ways to get contingency plans into place . It   proved to be an easy and effective approach to jot down the requirements , analyze the expected results ,   and narrow down the problem areas with respect to the budget and practicality . In my opinion , the usage   of this tool made the whole event thoroughly organized . 

 Approach 

 My work experience , as well as the insights I received from attending this course , has helped me fully   value the efficacy of the tools of design thinking . Although I find mind - mapping an effective technique , I   am looking forward to applying storytelling and visualization to organize an event . I would like to compare 

 the results of these techniques against the results of utilizing mind - mapping and find a hybrid usage of   these tools to provide better solutions and wow the clients further . 


EMAIL: 
ID_NUM: 
NAME_STUDENT: 
PHONE_NUM: 
STREET_ADDRESS: 
URL_PERSONAL: 
USERNAME: 

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Reflection – Mind - mapping 

 Challenge 

 I currently work in the event management department of an art and design company for the last two   years . Most of the time , we have to deal with clients who want to plan a breath - taking event but do not   have any idea what they actually want , and sometimes they are unable to explain in specific words what   the picture in their heads looks like . In these situations , we find letting them talk freely helps in providing   better clarity . 

 Selection 

 To combat this issue , we found mind mapping to be an effective tool . Mind - mapping is a design thinking   tool that makes it easier to break down a goal into actionable tasks . They kickstart creativity , help in   generating and capturing ideas , and helps weigh multiple options to ensure the best possible choice is   implemented . This tool can take the ideas captured in one ’s mind and map them into tasks and plans that   can be attainable . 

 Application 

 This tool came especially handy when I faced my first big challenge in the company – organizing an event   on my own for the first time . I was nervous and excited at the same time . The client was a fussy old lady   who wanted a grand event but could not explain what she meant by grand . She required help organizing   a one - day event for a family get - together . We had a rocky start , but that is when I remembered a colleague   using mind - mapping as a tool to tackle a similar client . I put on a smile , asked her to sit down , breathe ,   and just talk about her life . She spoke about herself and her family , how much fun they had during get- togethers , and their likes and dislikes . The more she spoke without any inhibitions , the more data I   collected . The data seemed random and confusing , but when I went back to my workstation and   translated this data into a mind map , I was astounded at the level of clarity I now had . When I showed the   client the mind map , she was hugely impressed . We went back and forth and made further changes until   we were both satisfied . I had much more confidence than I had initially , and the event turned out to be a   huge success . 

 Insight 

 Despite coming from a design background , I had n’t fully appreciated the power of these tools until I had   managed an event all on my own , using mind - mapping . It helped in making swift and timely decisions with   regards to venue , invitations , guests , budget , theme , decorations , catering , and entertainment . The mind   map tool ensured we did n’t forget anything and also found ways to get contingency plans into place . It   proved to be an easy and effective approach to jot down the requirements , analyze the expected results ,   and narrow down the problem areas with respect to the budget and practicality . In my opinion , the usage   of this tool made the whole event thoroughly organized . 

 Approach 

 My work experience , as well as the insights I received from attending this course , has helped me fully   value the efficacy of the tools of design thinking . Although I find mind - mapping an effective technique , I   am looking forward to applying storytelling and visualization to organize an event . I would like to compare 

 the results of these techniques against the results of utilizing mind - mapping and find a hybrid usage of   these tools to provide better solutions and wow the clients further .
### Output: 