Challenge & Selection 

 I used the story telling and process mapping , and here how it started , I ’m a clinical educator for critical   care nurses , we received data regarding an increase of urinary tract infections among our patients   exceeding the benchmark I have been called for a meeting with stakeholders to discuss this sudden   increase and to apply measures to decrease the infection rates . 

 I discussed with stakeholders that we need to investigate the process the proper management with the   frontline staff who perform the urinary catheter insertion and try focus on the major points that led to   this increase . 

 So , the journey started with interviewing the frontline staffs who inserted or assisted in the urinary   catheter insertion either physicians or nurses and exploring together where are the variations to the   process , what are the contributing factors that led to these infections ? Also , we develop an anonymous   questionnaire highlighting the process of insertion and ask the staff to find where the gaps in process or   what not been done then we collected the responses and returned questionnaire . 

 Application 

 now story telling journey by flowcharts and some drawings and we have a nice view what is the problem   and the key points that led to it , the flow charts explains the journey of a patient who admitted to our   critical care unit the decision for catheter insertion after that the process of insertion and the   maintenance of the inserted catheter , then we explore each step and the identified gaps and highlighted   in red as failure in the process . 

 then some new ideas and tweaks in the process suggested by the team to overcome these shortages   and deviation in the process then we developed a task force to work on these points with specific   deadlines and clear responsibilities . 

 Insight & Approach 

 Storytelling is a great approach to explain the problem and eliminate unnecessary thoughts also draw   the audience focus on certain steps rather than vague or unclear ideas . 

 I learned that jumping to quick solution not always work , deep understanding of the problem and   sharing the concerns with others gives more in - depth efficient solutions rather than a quick fix that   maybe not addressing the problem it may fix sign and symptoms but not the main problem . 


EMAIL: 
ID_NUM: 
NAME_STUDENT: 
PHONE_NUM: 
STREET_ADDRESS: 
URL_PERSONAL: 
USERNAME: 

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Challenge & Selection 

 I used the story telling and process mapping , and here how it started , I ’m a clinical educator for critical   care nurses , we received data regarding an increase of urinary tract infections among our patients   exceeding the benchmark I have been called for a meeting with stakeholders to discuss this sudden   increase and to apply measures to decrease the infection rates . 

 I discussed with stakeholders that we need to investigate the process the proper management with the   frontline staff who perform the urinary catheter insertion and try focus on the major points that led to   this increase . 

 So , the journey started with interviewing the frontline staffs who inserted or assisted in the urinary   catheter insertion either physicians or nurses and exploring together where are the variations to the   process , what are the contributing factors that led to these infections ? Also , we develop an anonymous   questionnaire highlighting the process of insertion and ask the staff to find where the gaps in process or   what not been done then we collected the responses and returned questionnaire . 

 Application 

 now story telling journey by flowcharts and some drawings and we have a nice view what is the problem   and the key points that led to it , the flow charts explains the journey of a patient who admitted to our   critical care unit the decision for catheter insertion after that the process of insertion and the   maintenance of the inserted catheter , then we explore each step and the identified gaps and highlighted   in red as failure in the process . 

 then some new ideas and tweaks in the process suggested by the team to overcome these shortages   and deviation in the process then we developed a task force to work on these points with specific   deadlines and clear responsibilities . 

 Insight & Approach 

 Storytelling is a great approach to explain the problem and eliminate unnecessary thoughts also draw   the audience focus on certain steps rather than vague or unclear ideas . 

 I learned that jumping to quick solution not always work , deep understanding of the problem and   sharing the concerns with others gives more in - depth efficient solutions rather than a quick fix that   maybe not addressing the problem it may fix sign and symptoms but not the main problem .
### Output: 