Design Thinking for Innovation : Self - knowledge in a pandemic 

 Challenge description 

 At the beginning of the year , the Summa ( City FMCG ) , an agency that is part of   United Nations , showed the global unemployment rate , without knowing what would come months   after . The rate would keep in 5.4%1 with a rising trend ; such indicator would be reflected in Latin   America where the rate would be 8.4%2 , however all these forecasts would be affected by the   emergence of COVID-19 . The City FMCG ensure that the percentage of worked hours has decreased by   10.7%3 ; it means that 305 million of full time employments have stop working . The young people are   the most affected by this pandemic ( more than one in six young people has stopped working since   the crisis started ) wherein their study centers , works , incomes and trainings have been affected .   Consequently , more than a half affirms that they present vulnerable situations like anxiety and   depression . 

 Seeing that the indicators are discouraging , both before and after the pandemic ; the question is Where   to start working ? What can an unemployment professional in these situations do ? Many human   resources and coaching experts indicate that looking for a work is already a work and the first activity   to perform is the complicated self - knowledge . Knowing where we are and how we are help to identify   abilities , competences , strengths and weaknesses that help to enhance the best of us and to know in   what we are failing and improve . However , the self - knowledge is a great challenge because is a slow   reflection process where we identify things that we do n’t like and that are characteristics of a problem   that can be solved by Design Thinking . 

 The challenge would be my personal self - knowledge using visualization tools that allow asking   specific questions about the perception that the work team has about me , thus being able to write   down the appreciations in a way that is comprehensible for the evaluation , understanding and making   of new decisions in order to improve myself . 

 Selection description 

 In this course , we have learned a variety of good tools that help identify , express and prove new ideas .   For this challenge , we chose a visualization tool called “ The Johari Window ” ( Figure 1 ) because was   necessary to create an effective communication environment that helps the work team understand   what they wanted to do . 

 “ The Johari Window " is a tool that analyzes the dynamics of personal relationships , allows a more   visual communication and can perform a more fluent and interactive self - knowledge , where the four   " I 's " of the person are identified to analyzed . In addition , is easier to reach an agreement because it   allows that the person under investigation can give a feedback   about how her or him is and then be   able to confirm if what she or he thinks is valid for the group , as well as receive new appreciations   that the person ignore . This allows the person to know what aspects are good and in which have to   improve and thus imagine solutions . 

 1 https://www.rice-trevino.org/tag/blogindex.asp   2 http://camacho.biz/blog/main/appfaq.jsp 

 Figure 1 . Window of Johari 

 Application description 

 For the application of the “ Window of Johari ” it was necessary an investigation of the correct reading   and interpretation of the table , so that then should explained to the group the dynamic to follow .   First ,   a group of three people joined , prior to the execution of the tool was decided to perform a dynamic   that would make aware the people of what we wanted to achieve and understand the importance of   the challenge , which helped the group to be more active and feel part of the solution . The second   phase was to explain the tool and how “ The Johari Window ” worked . The person to be tested would   share behaviors that the group not know ( Hidden Zone ) , then would confirm appreciations the group   already know about him or her ( Open Zone ) and finally would listen what the group perceives about   and she or he did not know ( Blind Zone ) . The application of the tool was successful because the team   understood what we wanted to do , which allowed developing an effective communication   environment where the group and the person felt free to express their perceptions , which were write   down in detail .     Insight description 

 It is good to mention that the person evaluated by the tool is the one who has taken the Design   Thinking course and the one who has written this report . The challenge that a person has when achieve   a self - knowledge is large and complex but it is precisely a problem that adapts to the type of issues   that can be solved by the Design Thinking methodology . Their knowledge has helped that every   problem can be solved using a new approach , generating and obtaining data that help establish criteria   and then generate ideas . The use of visualization tools has facilitated part of the demanding process   of personal self - knowledge , has allowed a greater understanding of the purpose and finally leaves me   a reflection , the best way to convince yourself that a tool or methodology works is applying it in your   day to day to then transform and innovate in other aspects such as work .     Approach description     One of the things to improve in the use of the tool is that the working group could be much bigger ,   but for conjuncture reasons ( COVID-19 ) it was not possible . Another aspect to improve is that the   tool was presented on a screen ; however , it could be possible to present on a blackboard so the group   can write their contributions and thus there is more interaction . However , both reasons were not an   impediment to achieving the successful use of the visualization tool . 


EMAIL: 
ID_NUM: 
NAME_STUDENT: 
PHONE_NUM: 
STREET_ADDRESS: 
URL_PERSONAL: https://www.rice-trevino.org/tag/blogindex.asp, http://camacho.biz/blog/main/appfaq.jsp
USERNAME: 

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Design Thinking for Innovation : Self - knowledge in a pandemic 

 Challenge description 

 At the beginning of the year , the Summa ( City FMCG ) , an agency that is part of   United Nations , showed the global unemployment rate , without knowing what would come months   after . The rate would keep in 5.4%1 with a rising trend ; such indicator would be reflected in Latin   America where the rate would be 8.4%2 , however all these forecasts would be affected by the   emergence of COVID-19 . The City FMCG ensure that the percentage of worked hours has decreased by   10.7%3 ; it means that 305 million of full time employments have stop working . The young people are   the most affected by this pandemic ( more than one in six young people has stopped working since   the crisis started ) wherein their study centers , works , incomes and trainings have been affected .   Consequently , more than a half affirms that they present vulnerable situations like anxiety and   depression . 

 Seeing that the indicators are discouraging , both before and after the pandemic ; the question is Where   to start working ? What can an unemployment professional in these situations do ? Many human   resources and coaching experts indicate that looking for a work is already a work and the first activity   to perform is the complicated self - knowledge . Knowing where we are and how we are help to identify   abilities , competences , strengths and weaknesses that help to enhance the best of us and to know in   what we are failing and improve . However , the self - knowledge is a great challenge because is a slow   reflection process where we identify things that we do n’t like and that are characteristics of a problem   that can be solved by Design Thinking . 

 The challenge would be my personal self - knowledge using visualization tools that allow asking   specific questions about the perception that the work team has about me , thus being able to write   down the appreciations in a way that is comprehensible for the evaluation , understanding and making   of new decisions in order to improve myself . 

 Selection description 

 In this course , we have learned a variety of good tools that help identify , express and prove new ideas .   For this challenge , we chose a visualization tool called “ The Johari Window ” ( Figure 1 ) because was   necessary to create an effective communication environment that helps the work team understand   what they wanted to do . 

 “ The Johari Window " is a tool that analyzes the dynamics of personal relationships , allows a more   visual communication and can perform a more fluent and interactive self - knowledge , where the four   " I 's " of the person are identified to analyzed . In addition , is easier to reach an agreement because it   allows that the person under investigation can give a feedback   about how her or him is and then be   able to confirm if what she or he thinks is valid for the group , as well as receive new appreciations   that the person ignore . This allows the person to know what aspects are good and in which have to   improve and thus imagine solutions . 

 1 https://www.rice-trevino.org/tag/blogindex.asp   2 http://camacho.biz/blog/main/appfaq.jsp 

 Figure 1 . Window of Johari 

 Application description 

 For the application of the “ Window of Johari ” it was necessary an investigation of the correct reading   and interpretation of the table , so that then should explained to the group the dynamic to follow .   First ,   a group of three people joined , prior to the execution of the tool was decided to perform a dynamic   that would make aware the people of what we wanted to achieve and understand the importance of   the challenge , which helped the group to be more active and feel part of the solution . The second   phase was to explain the tool and how “ The Johari Window ” worked . The person to be tested would   share behaviors that the group not know ( Hidden Zone ) , then would confirm appreciations the group   already know about him or her ( Open Zone ) and finally would listen what the group perceives about   and she or he did not know ( Blind Zone ) . The application of the tool was successful because the team   understood what we wanted to do , which allowed developing an effective communication   environment where the group and the person felt free to express their perceptions , which were write   down in detail .     Insight description 

 It is good to mention that the person evaluated by the tool is the one who has taken the Design   Thinking course and the one who has written this report . The challenge that a person has when achieve   a self - knowledge is large and complex but it is precisely a problem that adapts to the type of issues   that can be solved by the Design Thinking methodology . Their knowledge has helped that every   problem can be solved using a new approach , generating and obtaining data that help establish criteria   and then generate ideas . The use of visualization tools has facilitated part of the demanding process   of personal self - knowledge , has allowed a greater understanding of the purpose and finally leaves me   a reflection , the best way to convince yourself that a tool or methodology works is applying it in your   day to day to then transform and innovate in other aspects such as work .     Approach description     One of the things to improve in the use of the tool is that the working group could be much bigger ,   but for conjuncture reasons ( COVID-19 ) it was not possible . Another aspect to improve is that the   tool was presented on a screen ; however , it could be possible to present on a blackboard so the group   can write their contributions and thus there is more interaction . However , both reasons were not an   impediment to achieving the successful use of the visualization tool .
### Output: 