Virat Patel 

 Background , Challenge , and Selection : 

 The first tool I used in the design thinking was storytelling to influence and guide a business decision to   go forward on a new product development project . I use this approach with senior leaders in the   organization to bring about an emotional connection regarding the problems we face and how to solve   it . The data , facts , and recommendations were all there . However , the space in between and the   weaving of the hard facts together was where storytelling was a compelling tool . The challenge was   convincing senior leadership to provide funds and resources to develop a new product . I chose this   method of design thinking create energy , passionate , excitement , and simplicity to the strategy and   initiative that I presented . 

 Application : 

 I start the process of story telling with understanding my audience . This is the most critical aspect , in my   opinion , to storytelling . It ’s important to understand what information your audience knows and does n’t   know to be able to build your story . In my application of storytelling , I also like to build an outline prior   to my presentation . As described in module 2 , great storytellers build suspense and reduce suspense by   answering questions throughout the presentation . 

 In my example regarding my product development project , I create suspense by immersing the audience   into the challenge we are facing . In my industry , our end - users for our medical devices are surgeons . I   focus my story on the challenges a surgeon will face with the current solutions available on the market . I   support my claims and answer questions that the audience develops through facts and data . In a   technology driven company , this is important to demonstrate data driven decisions to senior leaders . 

 Through weaving a story between data and hard facts , I was able to convince the audience of senior   leaders to provide funding for the project . Storytelling allowed the cross - functional senior leaders of my   organization to develop a connection with the challenges our business and customer faced in this   situation . It helped me portray the current state and articulate the ‘ what is ’ , while also imaging the   future state and therefore articulating the ‘ what if ’ . 

 Insight , and Approach : 

 I had several important insights from utilizing the method of storytelling in design thinking . Using   storytelling helped me develop an emotional connect and energy towards the problem our business and   customers were facing . It gave me further tools to present the hard facts and data to drive a new   product development initiative forward . After developing an emotional connection , I was able to   influence my audience in the same way . I left the audience with a deep understanding and memorable   recommendation to addressing our business and customer challenges . The approach to story telling   helped me the ‘ what is ’ and ‘ what if ’ aspects of design thinking to unlock funding and resources to   continue on the design thinking pathway towards ‘ what wows ’ and ‘ what works ’ . 

 Utilizing the tool of storytelling has become my go - to method for presenting business challenges . Other   approaches to incorporate when applying storytelling is journey mapping . In the current healthcare   climate and value customers are looking for , having a solution for needs across a customer / patient ’s   journey is important . 


EMAIL: 
ID_NUM: 
NAME_STUDENT: Virat Patel
PHONE_NUM: 
STREET_ADDRESS: 
URL_PERSONAL: 
USERNAME: 

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Virat Patel 

 Background , Challenge , and Selection : 

 The first tool I used in the design thinking was storytelling to influence and guide a business decision to   go forward on a new product development project . I use this approach with senior leaders in the   organization to bring about an emotional connection regarding the problems we face and how to solve   it . The data , facts , and recommendations were all there . However , the space in between and the   weaving of the hard facts together was where storytelling was a compelling tool . The challenge was   convincing senior leadership to provide funds and resources to develop a new product . I chose this   method of design thinking create energy , passionate , excitement , and simplicity to the strategy and   initiative that I presented . 

 Application : 

 I start the process of story telling with understanding my audience . This is the most critical aspect , in my   opinion , to storytelling . It ’s important to understand what information your audience knows and does n’t   know to be able to build your story . In my application of storytelling , I also like to build an outline prior   to my presentation . As described in module 2 , great storytellers build suspense and reduce suspense by   answering questions throughout the presentation . 

 In my example regarding my product development project , I create suspense by immersing the audience   into the challenge we are facing . In my industry , our end - users for our medical devices are surgeons . I   focus my story on the challenges a surgeon will face with the current solutions available on the market . I   support my claims and answer questions that the audience develops through facts and data . In a   technology driven company , this is important to demonstrate data driven decisions to senior leaders . 

 Through weaving a story between data and hard facts , I was able to convince the audience of senior   leaders to provide funding for the project . Storytelling allowed the cross - functional senior leaders of my   organization to develop a connection with the challenges our business and customer faced in this   situation . It helped me portray the current state and articulate the ‘ what is ’ , while also imaging the   future state and therefore articulating the ‘ what if ’ . 

 Insight , and Approach : 

 I had several important insights from utilizing the method of storytelling in design thinking . Using   storytelling helped me develop an emotional connect and energy towards the problem our business and   customers were facing . It gave me further tools to present the hard facts and data to drive a new   product development initiative forward . After developing an emotional connection , I was able to   influence my audience in the same way . I left the audience with a deep understanding and memorable   recommendation to addressing our business and customer challenges . The approach to story telling   helped me the ‘ what is ’ and ‘ what if ’ aspects of design thinking to unlock funding and resources to   continue on the design thinking pathway towards ‘ what wows ’ and ‘ what works ’ . 

 Utilizing the tool of storytelling has become my go - to method for presenting business challenges . Other   approaches to incorporate when applying storytelling is journey mapping . In the current healthcare   climate and value customers are looking for , having a solution for needs across a customer / patient ’s   journey is important .
### Output: 