Design Thinking Reflection – Visualization 

 Challenge and Selection : 

 I‘m working in the IT project management team of a Consulting company that offers web based   assessment solutions to optimize recruiting processes of our clients . 

 The company has grown very quickly from being a start - up and just became part of an international   corporate company . New client and product development projects are getting more and more   complex due to client requirements as well as technical and legal requirements . Especially when it   comes to very technical projects that will result in infrastructural development of our IT solutions the   IT department approaches the work single - handedly which makes it very difficult to take care of the   project management and make sure everything is done in time and tested properly before going live .   Furthermore , for those types of projects there is no official kick - off meeting . 

 To help get an understanding of what IT is working on I would like to introduce project kick - off   meetings that will include a visualization of the planned solution . This – in my eyes – will help to get a   shared understanding of the work being done , support to document our IT infrastructure and help   knowledge sharing between IT and IT project management co - workers . This will benefit the   implementation process itself and also the overall understanding of our IT infrastructure which is   beneficial knowledge when it comes to further IT development . 

 Application : 

 For the project kick - off we would like to get together all colleagues that have direct interest for the   project as well as those who should know about for future reference . For infrastructural IT work   those are most likely : 

 -   All relevant IT staff that will work on this solution or is directly/ or indirectly affected by   potential changes 

 -   All IT staff that should learn about what we are doing 

 -   At least one IT project manager 

 -   At least one Quality assurance manager 

 -   At least one 1st Level support or Operations representative 

 The future project outline should not only phrase the aim of the project and responsible roles but   also include a visualization of the project . So as soon as the first specification is presented to the   group I as the participating IT project manager will draw what I understand as the solution on a flip   chart or whiteboard . The kick - off meeting group will suggest how to improve the drawing if they   do n’t agree . A discussion might come up uncover unclarities or misunderstandings or ( wrong )   expectations about the solution . This is what visualization reveals . As Angela Meyer tells in her video   people will react on the drawing and this will start the necessary discussion about the solution which   will lead to a better understanding , more engagement and improved knowledge sharing . 

 Insights & Approach : 

 As I have just completed the Design Thinking course and this a very new tool to me I did n’t have the   chance to try it out yet . However , in my experience using just words leads to tons of 

 misunderstandings , especially when the topic is very complex , technical , difficult to understand . I ’m   sure that visualization will help to clarify on the expected solution better than just words . 


EMAIL: 
ID_NUM: 
NAME_STUDENT: 
PHONE_NUM: 
STREET_ADDRESS: 
URL_PERSONAL: 
USERNAME: 

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Design Thinking Reflection – Visualization 

 Challenge and Selection : 

 I‘m working in the IT project management team of a Consulting company that offers web based   assessment solutions to optimize recruiting processes of our clients . 

 The company has grown very quickly from being a start - up and just became part of an international   corporate company . New client and product development projects are getting more and more   complex due to client requirements as well as technical and legal requirements . Especially when it   comes to very technical projects that will result in infrastructural development of our IT solutions the   IT department approaches the work single - handedly which makes it very difficult to take care of the   project management and make sure everything is done in time and tested properly before going live .   Furthermore , for those types of projects there is no official kick - off meeting . 

 To help get an understanding of what IT is working on I would like to introduce project kick - off   meetings that will include a visualization of the planned solution . This – in my eyes – will help to get a   shared understanding of the work being done , support to document our IT infrastructure and help   knowledge sharing between IT and IT project management co - workers . This will benefit the   implementation process itself and also the overall understanding of our IT infrastructure which is   beneficial knowledge when it comes to further IT development . 

 Application : 

 For the project kick - off we would like to get together all colleagues that have direct interest for the   project as well as those who should know about for future reference . For infrastructural IT work   those are most likely : 

 -   All relevant IT staff that will work on this solution or is directly/ or indirectly affected by   potential changes 

 -   All IT staff that should learn about what we are doing 

 -   At least one IT project manager 

 -   At least one Quality assurance manager 

 -   At least one 1st Level support or Operations representative 

 The future project outline should not only phrase the aim of the project and responsible roles but   also include a visualization of the project . So as soon as the first specification is presented to the   group I as the participating IT project manager will draw what I understand as the solution on a flip   chart or whiteboard . The kick - off meeting group will suggest how to improve the drawing if they   do n’t agree . A discussion might come up uncover unclarities or misunderstandings or ( wrong )   expectations about the solution . This is what visualization reveals . As Angela Meyer tells in her video   people will react on the drawing and this will start the necessary discussion about the solution which   will lead to a better understanding , more engagement and improved knowledge sharing . 

 Insights & Approach : 

 As I have just completed the Design Thinking course and this a very new tool to me I did n’t have the   chance to try it out yet . However , in my experience using just words leads to tons of 

 misunderstandings , especially when the topic is very complex , technical , difficult to understand . I ’m   sure that visualization will help to clarify on the expected solution better than just words .
### Output: 