Reflection : 	
   Visualization 

 Challenge 	
  	
   	
    I 	
   never 	
   realized 	
   how 	
   important 	
   and 	
   useful 	
   design 	
   thinking 	
   tools 	
   are 	
   to 	
   solve 	
   problems . 	
   I 	
   had 	
   to 	
    participate 	
    in 	
    a 	
    multidisciplinary 	
    work 	
    team 	
    to 	
    solve 	
    the 	
    problem 	
    of 	
    a 	
    big 	
    commercial 	
    and 	
    residential 	
   complex . 	
   They 	
   needed 	
   to 	
   redesign 	
   and 	
   improve 	
   their 	
   water 	
   treatment 	
   plant 	
   in 	
   order 	
   to 	
    comply 	
   with 	
   the 	
   local 	
   law . 	
   We 	
   had 	
   the 	
   challenge 	
   to 	
   work 	
   with 	
   such 	
   a 	
   diverse 	
   group 	
   that 	
   everyone 	
    needed 	
   to 	
   understand 	
   each 	
   other 's 	
   work 	
   with 	
   the 	
   purpose 	
   to 	
   succeed 	
   and 	
   convince 	
   the 	
   directors 	
    of 	
   the 	
   complex , 	
   and 	
   ourselves , 	
   that 	
   our 	
   redesign 	
   and 	
   the 	
   plans 	
   we 	
   had 	
   were 	
   the 	
   best 	
   proposals 	
   to 	
    improve 	
   their 	
   plant . 	
  	
   	
    Selection 	
   	
    The 	
   directors 	
   of 	
   the 	
   complex 	
   were 	
   our 	
   clients ; 	
   we 	
   needed 	
   them 	
   to 	
   realize 	
   that 	
   the 	
   redesign 	
   of 	
   the 	
    water 	
   treatment 	
   plant 	
   was 	
   going 	
   to 	
   need 	
   a 	
   big 	
   investment , 	
   in 	
   order 	
   to 	
   improve 	
   the 	
   functioning . 	
    But 	
   first 	
   we , 	
   as 	
   a 	
   team , 	
   needed 	
   to 	
   understand 	
   each 	
   other 's 	
   responsibilities 	
   and 	
   tasks 	
   to 	
   complete 	
   a 	
    successful 	
   project . 	
   The 	
   whole 	
   team 	
   came 	
   up 	
   with 	
   several 	
   and 	
   different 	
   ideas . 	
   All 	
   were 	
   great 	
   and 	
    related 	
   to 	
   our 	
   own 	
   specialization , 	
   so 	
   the 	
   challenge 	
   was 	
   to 	
   put 	
   all 	
   the 	
   ideas 	
   together 	
   and 	
   give 	
   them 	
    an 	
   order 	
   to 	
   select 	
   the 	
   most 	
   appropriate 	
   ones , 	
   and 	
   present 	
   that 	
   concrete 	
   idea 	
   to 	
   the 	
   directors 	
   of 	
    the 	
   complex . 	
   As 	
   described 	
   in 	
   the 	
   course , 	
   we 	
   had 	
   to 	
   make 	
   the 	
   design 	
   ( and 	
   all 	
   it 	
   involved ) 	
   tangible 	
    and 	
   concrete 	
   before 	
   getting 	
   the 	
   actual 	
   work 	
   done . 	
   We 	
   realized 	
   we 	
   had 	
   to 	
   visualize 	
   the 	
   final 	
   project 	
    so 	
   the 	
   directors 	
   could 	
   be 	
   convinced , 	
   too , 	
   by 	
   visualizing 	
   the 	
   improvement 	
   proposal . 	
   	
    Application 	
   	
    I 	
    am 	
    a 	
    chemical 	
    engineer . 	
    As 	
    I 	
    mentioned , 	
    we 	
    worked 	
    as 	
    a 	
    multidisciplinary 	
    team 	
    of 	
    several 	
    chemical 	
   engineers , 	
   industrial 	
   engineers , 	
   microbiologists , 	
   and 	
   even 	
   educators . 	
   As 	
   we 	
   began 	
   with 	
    the 	
   project , 	
   we 	
   all 	
   came 	
   with 	
   several 	
   ideas 	
   on 	
   how 	
   to 	
   improve 	
   this 	
   water 	
   treatment 	
   plant , 	
   and 	
   the 	
    ideas 	
   were 	
   great . 	
   But 	
   there 	
   were 	
   too 	
   many , 	
   some 	
   ideas 	
   were 	
   incomplete , 	
   some 	
   were 	
   too 	
   complex . 	
    We 	
   were 	
   a 	
   little 	
   overwhelmed 	
   with 	
   all 	
   the 	
   ideas 	
   and 	
   all 	
   the 	
   work 	
   it 	
   implied ; 	
   that 	
   made 	
   us 	
   realized 	
    we 	
   had 	
   to 	
   come 	
   up 	
   with 	
   an 	
   organization 	
   plan . 	
   After 	
   a 	
   while 	
   of 	
   trying 	
   to 	
   figure 	
   everything 	
   out 	
   and 	
    going 	
   through 	
   some 	
   ups 	
   and 	
   downs , 	
   what 	
   we 	
   finally 	
   did 	
   was 	
   to 	
   put 	
   the 	
   ideas 	
   on 	
   a 	
   board , 	
   made 	
   the 	
    sketches 	
   we 	
   were 	
   proposing , 	
   and 	
   relate 	
   all 	
   the 	
   proposed 	
   ideas 	
   and 	
   sketches . 	
   As 	
   we 	
   all 	
   sat 	
   down 	
    and 	
   visualized 	
   in 	
   a 	
   board 	
   all 	
   the 	
   ideas , 	
   we 	
   began 	
   to 	
   find 	
   an 	
   order 	
   and 	
   logic . 	
   We 	
   also 	
   discarded 	
   the 	
    ideas 	
   that 	
   were 	
   repeated , 	
   or 	
   the 	
   ones 	
   that 	
   were 	
   way 	
   too 	
   expensive . 	
  	
   	
    Visualizing 	
   the 	
   ideas 	
   in 	
   a 	
   mind 	
   map , 	
   through 	
   sketches , 	
   graphics 	
   and 	
   pictures 	
   was 	
   helpful 	
   to 	
   find 	
    the 	
   relationship 	
   with 	
   each 	
   other ’s 	
   work 	
   and 	
   provide 	
   a 	
   proposal 	
   of 	
   a 	
   more 	
   functional 	
   and 	
   efficient 	
    water 	
   treatment 	
   plant . 	
   Besides , 	
   it 	
   also 	
   helped 	
   us 	
   to 	
   understand 	
   each 	
   other 's 	
   functions 	
   and 	
   duties 	
    that 	
   would 	
   be 	
   the 	
   key 	
   to 	
   convince 	
   the 	
   directors 	
   that 	
   our 	
   proposal 	
   was 	
   the 	
   best . 	
   We 	
   found 	
   out 	
   that 	
    the 	
    microbiologist 	
    could 	
    do 	
    the 	
    analysis 	
    of 	
    how 	
    contaminated 	
    the 	
    water 	
    was 	
    and 	
    it 	
    definitely 	
    needed 	
   improvement , 	
   so 	
   that 	
   data 	
   would 	
   help 	
   us 	
   as 	
   chemical 	
   engineers 	
   to 	
   design 	
   the 	
   adequate 	
    process 	
   and 	
   equipment . 	
   Even 	
   the 	
   educators 	
   could 	
   use 	
   that 	
   data 	
   to 	
   elaborate 	
   programs 	
   and 	
   plan 	
    trainings 	
   for 	
   the 	
   users 	
   of 	
   the 	
   complex , 	
   so 	
   they 	
   could 	
   understand 	
   the 	
   good 	
   disposal 	
   of 	
   waste . 	
   The 	
    industrial 	
   engineers 	
   focused 	
   on 	
   the 	
   finances 	
   and 	
   needed 	
   our 	
   final 	
   design 	
   in 	
   order 	
   to 	
   estimate 	
   the 	
    final 	
   costs . 

 We 	
   concluded 	
   a 	
   really 	
   successful 	
   proposal , 	
   our 	
   design 	
   was 	
   efficient 	
   and , 	
   relatively , 	
   with 	
   a 	
   low 	
   cost , 	
    and 	
   the 	
   program 	
   of 	
   education 	
   for 	
   the 	
   people 	
   of 	
   the 	
   complex 	
   was 	
   great . 	
   We 	
   even 	
   found 	
   a 	
   way 	
   to 	
    generate 	
   profits , 	
   by 	
   using 	
   the 	
   well-­‐treated 	
   sludge 	
   as 	
   organic 	
   fertilizer 	
   and 	
   they 	
   could 	
   even 	
   sell 	
   it 	
   to 	
    the 	
   people 	
   of 	
   the 	
   residential 	
   or 	
   commercial 	
   complex . 	
  	
   	
    Insight 	
   and 	
   Approach 	
   	
    It 	
   felt 	
   terrible 	
   at 	
   the 	
   beginning , 	
   like 	
   we 	
   were 	
   never 	
   going 	
   to 	
   get 	
   to 	
   an 	
   agreement 	
   and 	
   we 	
   could 	
    never 	
    understand 	
    what 	
    the 	
    others 	
    wanted 	
    to 	
    propose . 	
    We 	
    needed 	
    not 	
    only 	
    to 	
    find 	
    a 	
    great 	
    improvement 	
   but 	
   also 	
   we 	
   needed 	
   to 	
   convince 	
   the 	
   directors 	
   of 	
   the 	
   complex 	
   that 	
   our 	
   proposal 	
   for 	
    the 	
   improvement 	
   was 	
   the 	
   most 	
   convenient . 	
  	
   I 	
   realized 	
   that 	
   visualization 	
   is 	
   a 	
   great 	
   tool 	
   to 	
   relate 	
   all 	
    the 	
    ideas , 	
    especially 	
    when 	
    working 	
    with 	
    a 	
    multidisciplinary 	
    group . 	
    The 	
    sketches 	
    and 	
    the 	
    mind 	
    maps 	
   gave 	
   us 	
   a 	
   broad 	
   understanding 	
   of 	
   the 	
   improvements 	
   that 	
   needed 	
   to 	
   be 	
   done . 	
   As 	
   learned 	
   in 	
    the 	
   course , 	
   the 	
   sketches 	
   and 	
   the 	
   pictures 	
   of 	
   the 	
   water 	
   treatment 	
   plant 	
   that 	
   were 	
   presented 	
   were 	
    really 	
   helpful 	
   for 	
   everyone 	
   to 	
   find 	
   the 	
   most 	
   adequate 	
   solutions 	
   because 	
   it 	
   is 	
   easier 	
   to 	
   understand 	
    through 	
   simple 	
   drawings 	
   rather 	
   than 	
   an 	
   explanation 	
   with 	
   words 	
   and 	
   theory . 	
   This 	
   tool 	
   was 	
   helpful 	
    because 	
   not 	
   everyone 	
   in 	
   the 	
   group 	
   understood 	
   the 	
   theory 	
   behind 	
   each 	
   other 's 	
   specialization , 	
   so 	
   it 	
    was 	
    easier 	
    to 	
    understand 	
    through 	
    mind 	
    maps , 	
    graphics 	
    and 	
    pictures . 	
    Literally , 	
    everyone 	
    could 	
    " picture " 	
   the 	
   design 	
   and 	
   the 	
   tasks 	
   to 	
   complete 	
   the 	
   right 	
   design 	
   proposal . 	
   At 	
   the 	
   end 	
   of 	
   the 	
   day , 	
    the 	
   visualization 	
   tool 	
   helped 	
   us 	
   to 	
   convince 	
   the 	
   directors 	
   as 	
   well . 	
   Our 	
   proposal 	
   would 	
   generate 	
    profits , 	
    more 	
    clean 	
    water 	
    and 	
    lower 	
    maintenance 	
    costs . 	
    We 	
    presented 	
    them 	
    a 	
    more 	
    graphic 	
    design 	
    and 	
    plan 	
    because 	
    we 	
    realized 	
    it 	
    is 	
    better 	
    for 	
    the 	
    mind 	
    to 	
    comprehend 	
    through 	
    a 	
    more 	
    concrete 	
   idea . 	
   	
  	
    As 	
   I 	
   mentioned 	
   at 	
   the 	
   beginning , 	
   I 	
   never 	
   realized 	
   how 	
   helpful 	
   the 	
   visualization 	
   tool 	
   is 	
   to 	
   concrete 	
    the 	
   ideas 	
   we 	
   have 	
   on 	
   our 	
   minds . 	
   Maybe 	
   this 	
   was 	
   not 	
   the 	
   typical 	
   design 	
   or 	
   innovation 	
   project , 	
   but 	
   I 	
    think 	
    it 	
    was 	
    appropriate 	
    for 	
    this 	
    reflection 	
    because 	
    it 	
    was 	
    a 	
    multidisciplinary 	
    work 	
    group 	
    that 	
    needed 	
    to 	
    create 	
    the 	
    best 	
    design 	
    proposal . 	
    This 	
    course 	
    made 	
    me 	
    realize 	
    that 	
    it 	
    is 	
    easier 	
    to 	
    understand 	
    concepts , 	
    definitions , 	
    or 	
    ideas 	
    through 	
    drawings 	
    or 	
    anything 	
    more 	
    concise 	
    that 	
    the 	
    mind 	
   can 	
   process . 	
   It 	
   gives 	
   you 	
   the 	
   chance 	
   to 	
   work 	
   in 	
   a 	
   more 	
   efficient 	
   way 	
   with 	
   excellent 	
   results . 	
  	
   	
    I 	
   think 	
   that 	
   it 	
   would 	
   have 	
   been 	
   more 	
   efficient 	
   to 	
   put 	
   into 	
   practice 	
   this 	
   tool 	
   since 	
   the 	
   beginning . 	
   We 	
    lost 	
   some 	
   time 	
   trying 	
   to 	
   figure 	
   out 	
   how 	
   to 	
   find 	
   a 	
   functional 	
   design 	
   and 	
   listening 	
   to 	
   all 	
   the 	
   extended 	
    ideas 	
    and 	
    explanations . 	
    Next 	
    time , 	
    I 	
    know 	
    that 	
    putting 	
    all 	
    our 	
    ideas 	
    in 	
    a 	
    board , 	
    relating 	
    them 	
    through 	
   a 	
   mind 	
   map , 	
   and 	
   drawing 	
   sketches 	
   can 	
   make 	
   it 	
   a 	
   lot 	
   easier . 	
  	
   What 	
   I 	
   would 	
   add 	
   next 	
   time 	
    with 	
   what 	
   I 	
   now 	
   have 	
   learned 	
   is 	
   applying 	
   the 	
   storytelling 	
   tool . 	
   I 	
   think 	
   hearing 	
   interesting 	
   stories 	
   on 	
    how 	
   the 	
   good 	
   design 	
   and 	
   functioning 	
   of 	
   other 	
   companies 	
   would 	
   have 	
   helped 	
   us 	
   even 	
   more 	
   when 	
    presenting 	
   our 	
   proposal 	
   to 	
   the 	
   directors . 


EMAIL: 
ID_NUM: 
NAME_STUDENT: 
PHONE_NUM: 
STREET_ADDRESS: 
URL_PERSONAL: 
USERNAME: 

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Reflection : 	
   Visualization 

 Challenge 	
  	
   	
    I 	
   never 	
   realized 	
   how 	
   important 	
   and 	
   useful 	
   design 	
   thinking 	
   tools 	
   are 	
   to 	
   solve 	
   problems . 	
   I 	
   had 	
   to 	
    participate 	
    in 	
    a 	
    multidisciplinary 	
    work 	
    team 	
    to 	
    solve 	
    the 	
    problem 	
    of 	
    a 	
    big 	
    commercial 	
    and 	
    residential 	
   complex . 	
   They 	
   needed 	
   to 	
   redesign 	
   and 	
   improve 	
   their 	
   water 	
   treatment 	
   plant 	
   in 	
   order 	
   to 	
    comply 	
   with 	
   the 	
   local 	
   law . 	
   We 	
   had 	
   the 	
   challenge 	
   to 	
   work 	
   with 	
   such 	
   a 	
   diverse 	
   group 	
   that 	
   everyone 	
    needed 	
   to 	
   understand 	
   each 	
   other 's 	
   work 	
   with 	
   the 	
   purpose 	
   to 	
   succeed 	
   and 	
   convince 	
   the 	
   directors 	
    of 	
   the 	
   complex , 	
   and 	
   ourselves , 	
   that 	
   our 	
   redesign 	
   and 	
   the 	
   plans 	
   we 	
   had 	
   were 	
   the 	
   best 	
   proposals 	
   to 	
    improve 	
   their 	
   plant . 	
  	
   	
    Selection 	
   	
    The 	
   directors 	
   of 	
   the 	
   complex 	
   were 	
   our 	
   clients ; 	
   we 	
   needed 	
   them 	
   to 	
   realize 	
   that 	
   the 	
   redesign 	
   of 	
   the 	
    water 	
   treatment 	
   plant 	
   was 	
   going 	
   to 	
   need 	
   a 	
   big 	
   investment , 	
   in 	
   order 	
   to 	
   improve 	
   the 	
   functioning . 	
    But 	
   first 	
   we , 	
   as 	
   a 	
   team , 	
   needed 	
   to 	
   understand 	
   each 	
   other 's 	
   responsibilities 	
   and 	
   tasks 	
   to 	
   complete 	
   a 	
    successful 	
   project . 	
   The 	
   whole 	
   team 	
   came 	
   up 	
   with 	
   several 	
   and 	
   different 	
   ideas . 	
   All 	
   were 	
   great 	
   and 	
    related 	
   to 	
   our 	
   own 	
   specialization , 	
   so 	
   the 	
   challenge 	
   was 	
   to 	
   put 	
   all 	
   the 	
   ideas 	
   together 	
   and 	
   give 	
   them 	
    an 	
   order 	
   to 	
   select 	
   the 	
   most 	
   appropriate 	
   ones , 	
   and 	
   present 	
   that 	
   concrete 	
   idea 	
   to 	
   the 	
   directors 	
   of 	
    the 	
   complex . 	
   As 	
   described 	
   in 	
   the 	
   course , 	
   we 	
   had 	
   to 	
   make 	
   the 	
   design 	
   ( and 	
   all 	
   it 	
   involved ) 	
   tangible 	
    and 	
   concrete 	
   before 	
   getting 	
   the 	
   actual 	
   work 	
   done . 	
   We 	
   realized 	
   we 	
   had 	
   to 	
   visualize 	
   the 	
   final 	
   project 	
    so 	
   the 	
   directors 	
   could 	
   be 	
   convinced , 	
   too , 	
   by 	
   visualizing 	
   the 	
   improvement 	
   proposal . 	
   	
    Application 	
   	
    I 	
    am 	
    a 	
    chemical 	
    engineer . 	
    As 	
    I 	
    mentioned , 	
    we 	
    worked 	
    as 	
    a 	
    multidisciplinary 	
    team 	
    of 	
    several 	
    chemical 	
   engineers , 	
   industrial 	
   engineers , 	
   microbiologists , 	
   and 	
   even 	
   educators . 	
   As 	
   we 	
   began 	
   with 	
    the 	
   project , 	
   we 	
   all 	
   came 	
   with 	
   several 	
   ideas 	
   on 	
   how 	
   to 	
   improve 	
   this 	
   water 	
   treatment 	
   plant , 	
   and 	
   the 	
    ideas 	
   were 	
   great . 	
   But 	
   there 	
   were 	
   too 	
   many , 	
   some 	
   ideas 	
   were 	
   incomplete , 	
   some 	
   were 	
   too 	
   complex . 	
    We 	
   were 	
   a 	
   little 	
   overwhelmed 	
   with 	
   all 	
   the 	
   ideas 	
   and 	
   all 	
   the 	
   work 	
   it 	
   implied ; 	
   that 	
   made 	
   us 	
   realized 	
    we 	
   had 	
   to 	
   come 	
   up 	
   with 	
   an 	
   organization 	
   plan . 	
   After 	
   a 	
   while 	
   of 	
   trying 	
   to 	
   figure 	
   everything 	
   out 	
   and 	
    going 	
   through 	
   some 	
   ups 	
   and 	
   downs , 	
   what 	
   we 	
   finally 	
   did 	
   was 	
   to 	
   put 	
   the 	
   ideas 	
   on 	
   a 	
   board , 	
   made 	
   the 	
    sketches 	
   we 	
   were 	
   proposing , 	
   and 	
   relate 	
   all 	
   the 	
   proposed 	
   ideas 	
   and 	
   sketches . 	
   As 	
   we 	
   all 	
   sat 	
   down 	
    and 	
   visualized 	
   in 	
   a 	
   board 	
   all 	
   the 	
   ideas , 	
   we 	
   began 	
   to 	
   find 	
   an 	
   order 	
   and 	
   logic . 	
   We 	
   also 	
   discarded 	
   the 	
    ideas 	
   that 	
   were 	
   repeated , 	
   or 	
   the 	
   ones 	
   that 	
   were 	
   way 	
   too 	
   expensive . 	
  	
   	
    Visualizing 	
   the 	
   ideas 	
   in 	
   a 	
   mind 	
   map , 	
   through 	
   sketches , 	
   graphics 	
   and 	
   pictures 	
   was 	
   helpful 	
   to 	
   find 	
    the 	
   relationship 	
   with 	
   each 	
   other ’s 	
   work 	
   and 	
   provide 	
   a 	
   proposal 	
   of 	
   a 	
   more 	
   functional 	
   and 	
   efficient 	
    water 	
   treatment 	
   plant . 	
   Besides , 	
   it 	
   also 	
   helped 	
   us 	
   to 	
   understand 	
   each 	
   other 's 	
   functions 	
   and 	
   duties 	
    that 	
   would 	
   be 	
   the 	
   key 	
   to 	
   convince 	
   the 	
   directors 	
   that 	
   our 	
   proposal 	
   was 	
   the 	
   best . 	
   We 	
   found 	
   out 	
   that 	
    the 	
    microbiologist 	
    could 	
    do 	
    the 	
    analysis 	
    of 	
    how 	
    contaminated 	
    the 	
    water 	
    was 	
    and 	
    it 	
    definitely 	
    needed 	
   improvement , 	
   so 	
   that 	
   data 	
   would 	
   help 	
   us 	
   as 	
   chemical 	
   engineers 	
   to 	
   design 	
   the 	
   adequate 	
    process 	
   and 	
   equipment . 	
   Even 	
   the 	
   educators 	
   could 	
   use 	
   that 	
   data 	
   to 	
   elaborate 	
   programs 	
   and 	
   plan 	
    trainings 	
   for 	
   the 	
   users 	
   of 	
   the 	
   complex , 	
   so 	
   they 	
   could 	
   understand 	
   the 	
   good 	
   disposal 	
   of 	
   waste . 	
   The 	
    industrial 	
   engineers 	
   focused 	
   on 	
   the 	
   finances 	
   and 	
   needed 	
   our 	
   final 	
   design 	
   in 	
   order 	
   to 	
   estimate 	
   the 	
    final 	
   costs . 

 We 	
   concluded 	
   a 	
   really 	
   successful 	
   proposal , 	
   our 	
   design 	
   was 	
   efficient 	
   and , 	
   relatively , 	
   with 	
   a 	
   low 	
   cost , 	
    and 	
   the 	
   program 	
   of 	
   education 	
   for 	
   the 	
   people 	
   of 	
   the 	
   complex 	
   was 	
   great . 	
   We 	
   even 	
   found 	
   a 	
   way 	
   to 	
    generate 	
   profits , 	
   by 	
   using 	
   the 	
   well-­‐treated 	
   sludge 	
   as 	
   organic 	
   fertilizer 	
   and 	
   they 	
   could 	
   even 	
   sell 	
   it 	
   to 	
    the 	
   people 	
   of 	
   the 	
   residential 	
   or 	
   commercial 	
   complex . 	
  	
   	
    Insight 	
   and 	
   Approach 	
   	
    It 	
   felt 	
   terrible 	
   at 	
   the 	
   beginning , 	
   like 	
   we 	
   were 	
   never 	
   going 	
   to 	
   get 	
   to 	
   an 	
   agreement 	
   and 	
   we 	
   could 	
    never 	
    understand 	
    what 	
    the 	
    others 	
    wanted 	
    to 	
    propose . 	
    We 	
    needed 	
    not 	
    only 	
    to 	
    find 	
    a 	
    great 	
    improvement 	
   but 	
   also 	
   we 	
   needed 	
   to 	
   convince 	
   the 	
   directors 	
   of 	
   the 	
   complex 	
   that 	
   our 	
   proposal 	
   for 	
    the 	
   improvement 	
   was 	
   the 	
   most 	
   convenient . 	
  	
   I 	
   realized 	
   that 	
   visualization 	
   is 	
   a 	
   great 	
   tool 	
   to 	
   relate 	
   all 	
    the 	
    ideas , 	
    especially 	
    when 	
    working 	
    with 	
    a 	
    multidisciplinary 	
    group . 	
    The 	
    sketches 	
    and 	
    the 	
    mind 	
    maps 	
   gave 	
   us 	
   a 	
   broad 	
   understanding 	
   of 	
   the 	
   improvements 	
   that 	
   needed 	
   to 	
   be 	
   done . 	
   As 	
   learned 	
   in 	
    the 	
   course , 	
   the 	
   sketches 	
   and 	
   the 	
   pictures 	
   of 	
   the 	
   water 	
   treatment 	
   plant 	
   that 	
   were 	
   presented 	
   were 	
    really 	
   helpful 	
   for 	
   everyone 	
   to 	
   find 	
   the 	
   most 	
   adequate 	
   solutions 	
   because 	
   it 	
   is 	
   easier 	
   to 	
   understand 	
    through 	
   simple 	
   drawings 	
   rather 	
   than 	
   an 	
   explanation 	
   with 	
   words 	
   and 	
   theory . 	
   This 	
   tool 	
   was 	
   helpful 	
    because 	
   not 	
   everyone 	
   in 	
   the 	
   group 	
   understood 	
   the 	
   theory 	
   behind 	
   each 	
   other 's 	
   specialization , 	
   so 	
   it 	
    was 	
    easier 	
    to 	
    understand 	
    through 	
    mind 	
    maps , 	
    graphics 	
    and 	
    pictures . 	
    Literally , 	
    everyone 	
    could 	
    " picture " 	
   the 	
   design 	
   and 	
   the 	
   tasks 	
   to 	
   complete 	
   the 	
   right 	
   design 	
   proposal . 	
   At 	
   the 	
   end 	
   of 	
   the 	
   day , 	
    the 	
   visualization 	
   tool 	
   helped 	
   us 	
   to 	
   convince 	
   the 	
   directors 	
   as 	
   well . 	
   Our 	
   proposal 	
   would 	
   generate 	
    profits , 	
    more 	
    clean 	
    water 	
    and 	
    lower 	
    maintenance 	
    costs . 	
    We 	
    presented 	
    them 	
    a 	
    more 	
    graphic 	
    design 	
    and 	
    plan 	
    because 	
    we 	
    realized 	
    it 	
    is 	
    better 	
    for 	
    the 	
    mind 	
    to 	
    comprehend 	
    through 	
    a 	
    more 	
    concrete 	
   idea . 	
   	
  	
    As 	
   I 	
   mentioned 	
   at 	
   the 	
   beginning , 	
   I 	
   never 	
   realized 	
   how 	
   helpful 	
   the 	
   visualization 	
   tool 	
   is 	
   to 	
   concrete 	
    the 	
   ideas 	
   we 	
   have 	
   on 	
   our 	
   minds . 	
   Maybe 	
   this 	
   was 	
   not 	
   the 	
   typical 	
   design 	
   or 	
   innovation 	
   project , 	
   but 	
   I 	
    think 	
    it 	
    was 	
    appropriate 	
    for 	
    this 	
    reflection 	
    because 	
    it 	
    was 	
    a 	
    multidisciplinary 	
    work 	
    group 	
    that 	
    needed 	
    to 	
    create 	
    the 	
    best 	
    design 	
    proposal . 	
    This 	
    course 	
    made 	
    me 	
    realize 	
    that 	
    it 	
    is 	
    easier 	
    to 	
    understand 	
    concepts , 	
    definitions , 	
    or 	
    ideas 	
    through 	
    drawings 	
    or 	
    anything 	
    more 	
    concise 	
    that 	
    the 	
    mind 	
   can 	
   process . 	
   It 	
   gives 	
   you 	
   the 	
   chance 	
   to 	
   work 	
   in 	
   a 	
   more 	
   efficient 	
   way 	
   with 	
   excellent 	
   results . 	
  	
   	
    I 	
   think 	
   that 	
   it 	
   would 	
   have 	
   been 	
   more 	
   efficient 	
   to 	
   put 	
   into 	
   practice 	
   this 	
   tool 	
   since 	
   the 	
   beginning . 	
   We 	
    lost 	
   some 	
   time 	
   trying 	
   to 	
   figure 	
   out 	
   how 	
   to 	
   find 	
   a 	
   functional 	
   design 	
   and 	
   listening 	
   to 	
   all 	
   the 	
   extended 	
    ideas 	
    and 	
    explanations . 	
    Next 	
    time , 	
    I 	
    know 	
    that 	
    putting 	
    all 	
    our 	
    ideas 	
    in 	
    a 	
    board , 	
    relating 	
    them 	
    through 	
   a 	
   mind 	
   map , 	
   and 	
   drawing 	
   sketches 	
   can 	
   make 	
   it 	
   a 	
   lot 	
   easier . 	
  	
   What 	
   I 	
   would 	
   add 	
   next 	
   time 	
    with 	
   what 	
   I 	
   now 	
   have 	
   learned 	
   is 	
   applying 	
   the 	
   storytelling 	
   tool . 	
   I 	
   think 	
   hearing 	
   interesting 	
   stories 	
   on 	
    how 	
   the 	
   good 	
   design 	
   and 	
   functioning 	
   of 	
   other 	
   companies 	
   would 	
   have 	
   helped 	
   us 	
   even 	
   more 	
   when 	
    presenting 	
   our 	
   proposal 	
   to 	
   the 	
   directors .
### Output: 