Visualization 

 Challenge & Selection 

 The first tool I used was a visualization tool or visual thinking . Before trying to identify and define possible solutions to the problem , a common understanding of the problem space was achieved between different stakeholder groups . I often use this method with our customers , who are government agencies dedicated to applying technological innovation to modernize their mission or provide services to customers , who may be American citizens , businesses , and non - citizens . I used the scarecrow visualization technique of the problem domain , which contains a set of questions or discussion prompts to allow different stakeholders to define the scope , boundaries , key elements , and elements to consider when identifying pain points and opportunities for improvement or solutions . 

 Application 

 I started this process by creating a scarecrow graphic of the problem domain . In order to develop the scarecrow graphic , I will use any existing materials to understand the environment . Existing materials may be operating or procedure documents , training materials , marketing materials , GAO or other audit reports . If there is no material available , I will conduct informal interviews with one - third of the stakeholders who are my main contacts in the program . 

 If this is the case , I will borrow the concept of " front - end / back - end " from previous research and discuss it in David Gray 's book " The Connected Company " . The front - office / back - office approach helps reinforce the notion that every service — even internal services — has customers with whom the service provider interacts and internal processes that enable the organization to provide the service . The template I often start to use has a column on the left to identify partners and value chain providers , and a column on the right to identify oversight organizations , such as Congress , GAO , trade unions , advocacy groups , and other entities that may add constraints . How it works . The scarecrow graphic is very simple , using simple shapes and icons provided on Visio or the Internet . 

 For this event , I will divide the stakeholders into groups of 5 - 6 people , each group representing a different organization or area of   interest . Each group will receive a poster - sized copy of the scarecrow graphic , which they can write directly on , or use sticky notes to make comments . I give them two or three questions to answer , for example : 1 ) What key elements are missing in the graphics ? 2 ) Would you change the graph to more accurately reflect your problem space ? 3 ) What are your key insights on the relationship between entities in the problem space ? . I give them about 20 minutes to discuss the problem and mark up the graphics . Then I asked each group to report their answers to these three questions while pointing to the marks on their posters . When each group report comes out , I will record the common points of each group 's insights , and then record the other insights from the group discussion , and put it on the attached copy of the chart . After the meeting , I digitized the posters of each group into artifacts , created a view that combined the sharing and new insights from the group discussion , and then created a revised graph containing the feedback and suggestions they agreed as a group Change . 

 Insight & Approach 

 What I learned from doing this exercise with several groups is that while 

 graphics — especially revised graphics that include their feedback — are important to 

 strengthen their understanding of the problem they are trying to solve , the activity is more valuable . The aspect is the shared insights and shared learning that occur as they work to define the problem space . The graphic provides a discussion focus for different stakeholder groups , enabling them to share their views and gain insight into the underlying root causes of their problems . Although they can create graphics from a piece of white paper in a collaborative way , they start a conversation with a scarecrow jump . They can quickly identify where they are in the graph - or whether they are . 

 Missing - and new insights about the relationships between key entities can be obtained faster , rather than taking time to identify them . They can also identify variables in the problem space - that is , it can help them identify things they do n't know , in which areas they need to obtain information or data to provide values   for the variables . 

 Since I found that the most valuable aspect is sharing insights and learning , next time I will use visualization activities as the starting point for a series of design thinking activities . Then , the revised graph containing their comprehensive feedback can be used as a reference tool in the rest of their work . 


EMAIL: 
ID_NUM: 
NAME_STUDENT: 
PHONE_NUM: 
STREET_ADDRESS: 
URL_PERSONAL: 
USERNAME: 

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Visualization 

 Challenge & Selection 

 The first tool I used was a visualization tool or visual thinking . Before trying to identify and define possible solutions to the problem , a common understanding of the problem space was achieved between different stakeholder groups . I often use this method with our customers , who are government agencies dedicated to applying technological innovation to modernize their mission or provide services to customers , who may be American citizens , businesses , and non - citizens . I used the scarecrow visualization technique of the problem domain , which contains a set of questions or discussion prompts to allow different stakeholders to define the scope , boundaries , key elements , and elements to consider when identifying pain points and opportunities for improvement or solutions . 

 Application 

 I started this process by creating a scarecrow graphic of the problem domain . In order to develop the scarecrow graphic , I will use any existing materials to understand the environment . Existing materials may be operating or procedure documents , training materials , marketing materials , GAO or other audit reports . If there is no material available , I will conduct informal interviews with one - third of the stakeholders who are my main contacts in the program . 

 If this is the case , I will borrow the concept of " front - end / back - end " from previous research and discuss it in David Gray 's book " The Connected Company " . The front - office / back - office approach helps reinforce the notion that every service — even internal services — has customers with whom the service provider interacts and internal processes that enable the organization to provide the service . The template I often start to use has a column on the left to identify partners and value chain providers , and a column on the right to identify oversight organizations , such as Congress , GAO , trade unions , advocacy groups , and other entities that may add constraints . How it works . The scarecrow graphic is very simple , using simple shapes and icons provided on Visio or the Internet . 

 For this event , I will divide the stakeholders into groups of 5 - 6 people , each group representing a different organization or area of   interest . Each group will receive a poster - sized copy of the scarecrow graphic , which they can write directly on , or use sticky notes to make comments . I give them two or three questions to answer , for example : 1 ) What key elements are missing in the graphics ? 2 ) Would you change the graph to more accurately reflect your problem space ? 3 ) What are your key insights on the relationship between entities in the problem space ? . I give them about 20 minutes to discuss the problem and mark up the graphics . Then I asked each group to report their answers to these three questions while pointing to the marks on their posters . When each group report comes out , I will record the common points of each group 's insights , and then record the other insights from the group discussion , and put it on the attached copy of the chart . After the meeting , I digitized the posters of each group into artifacts , created a view that combined the sharing and new insights from the group discussion , and then created a revised graph containing the feedback and suggestions they agreed as a group Change . 

 Insight & Approach 

 What I learned from doing this exercise with several groups is that while 

 graphics — especially revised graphics that include their feedback — are important to 

 strengthen their understanding of the problem they are trying to solve , the activity is more valuable . The aspect is the shared insights and shared learning that occur as they work to define the problem space . The graphic provides a discussion focus for different stakeholder groups , enabling them to share their views and gain insight into the underlying root causes of their problems . Although they can create graphics from a piece of white paper in a collaborative way , they start a conversation with a scarecrow jump . They can quickly identify where they are in the graph - or whether they are . 

 Missing - and new insights about the relationships between key entities can be obtained faster , rather than taking time to identify them . They can also identify variables in the problem space - that is , it can help them identify things they do n't know , in which areas they need to obtain information or data to provide values   for the variables . 

 Since I found that the most valuable aspect is sharing insights and learning , next time I will use visualization activities as the starting point for a series of design thinking activities . Then , the revised graph containing their comprehensive feedback can be used as a reference tool in the rest of their work .
### Output: 