Example Reflection – Storytelling 

 Challenge & Selection 

 Storytelling is a great tool that I always enjoy using . The clients of the firm I work with are made up of   many financial groups and people with different sensitivity levels . The customer who buys the   product often leases it to another user . Therefore , I have a very variable customer profile . When we   examine the customer profile , we see that almost all of them are men . We realize that people who   use it for rent have lower income than those who buy . 

 The common feature of our customers who use the product is that they all use the same conditions   and share the same experience . When they use the product alone for a long time , they show a very   sharing attitude in sharing their experiences . 

 Application 

 I have a story about using storytelling . At the company where I am working now , we were getting a   complaint from customers that a part was shaking while driving . However , the shaking of that part   was very normal because it gave us advantages in other aspects thanks to its flexibility . But when the   client saw that it was vibrating rather than rigid , he thought there was something wrong . We thought   about how we could get around this , we could n't change our piece because we designed it to act in   this character . Therefore , we tried to change our customer 's perception . 

 We talked about how good this structure is in a language that they can understand by going down to   the field and meeting with the customers , we organized workshops . We asked our sales team to   explain this feature during the promotion of the product . 

 Insight & Approach 

 The method we tried really worked , we were still getting complaints at first , we were continuing this   method until these complaints were completely gone . Since it is a new model product , we continued   our product promotion with calmness , at first considering it as normal . When we observed the   complaints , we realized that we did not receive any complaints after a while , and we even came   across with the customers talking about this feature in their conversations , and we are happy for   this . 

 Satisfying the customer is our priority , so we have started to get customer opinion as a priority in our   designs . We tested prototypes with our customers and started to produce them later , which   prevented many complaints we had the potential to buy later . 


EMAIL: 
ID_NUM: 
NAME_STUDENT: 
PHONE_NUM: 
STREET_ADDRESS: 
URL_PERSONAL: 
USERNAME: 

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Example Reflection – Storytelling 

 Challenge & Selection 

 Storytelling is a great tool that I always enjoy using . The clients of the firm I work with are made up of   many financial groups and people with different sensitivity levels . The customer who buys the   product often leases it to another user . Therefore , I have a very variable customer profile . When we   examine the customer profile , we see that almost all of them are men . We realize that people who   use it for rent have lower income than those who buy . 

 The common feature of our customers who use the product is that they all use the same conditions   and share the same experience . When they use the product alone for a long time , they show a very   sharing attitude in sharing their experiences . 

 Application 

 I have a story about using storytelling . At the company where I am working now , we were getting a   complaint from customers that a part was shaking while driving . However , the shaking of that part   was very normal because it gave us advantages in other aspects thanks to its flexibility . But when the   client saw that it was vibrating rather than rigid , he thought there was something wrong . We thought   about how we could get around this , we could n't change our piece because we designed it to act in   this character . Therefore , we tried to change our customer 's perception . 

 We talked about how good this structure is in a language that they can understand by going down to   the field and meeting with the customers , we organized workshops . We asked our sales team to   explain this feature during the promotion of the product . 

 Insight & Approach 

 The method we tried really worked , we were still getting complaints at first , we were continuing this   method until these complaints were completely gone . Since it is a new model product , we continued   our product promotion with calmness , at first considering it as normal . When we observed the   complaints , we realized that we did not receive any complaints after a while , and we even came   across with the customers talking about this feature in their conversations , and we are happy for   this . 

 Satisfying the customer is our priority , so we have started to get customer opinion as a priority in our   designs . We tested prototypes with our customers and started to produce them later , which   prevented many complaints we had the potential to buy later .
### Output: 