Kaur Rubio 

 Reflection : storytelling 

 Challenge 

 I am a university degree in administration , in the afternoons I work in a cafeteria   called " University ESAN " in which I have multiple functions such as customer service , food   preparation and charging ; I have a colleague who has been working in the   company with which I distribute the tips for a longer time and in recent weeks I have   noticed that they have dropped and more on the days than on which I rest . 

 Selection 

 I chose the storytelling tool that is that connection between people and the   information that we share , use this tool since narration allows us to interact and tell   stories with which the two parties identify , that unite us and that lead us to a   common solution because as mentioned in video 2 called the storytelling tool   “ storytelling allows you to create energy , passion and emotion about something “   and I think the most important thing is to find the way in which a story helps us to give   it strength the other . 

 Application and Insight 

 One day at work I dedicated myself to observing my colleague and noticed that   when she attended to clients she did it in a rude way so I took some time with her   and we started talking , she told me that she was very strained first because she was   under pressure . through school and secondly because she did not have the support   of her parents , with that I could understand her and I told her that I also studied and   like she was very stressed by all the homework they left me , but that I went to a   psychologist who He allowed me to realize that this was the cause of my bad mood   with others because it expressed my frustration , but with his help I managed to   organize my work and student life and with it my frustration diminished . 

 Later she told me that she is going to a psychologist who is helping her a lot and for   my part I try to talk to her , but more importantly to listen to her , be empathetic and   find support and identification with me in order to see that everything has a solution . 

 Approach 

 This tool allowed me to see the cause of the problem and I can even say that it   made me more empathetic by being able to understand what was happening . I   can affirm that the implementation of the tool benefited us because in the following   weeks we have seen an increase in our tips and my partner looks happier , but what   could change is that this was not only between the two but also expanded it with   my boss as one motivation towards everyone , where the entire work circle comes   together and we flow together . 


EMAIL: 
ID_NUM: 
NAME_STUDENT: Kaur Rubio
PHONE_NUM: 
STREET_ADDRESS: 
URL_PERSONAL: 
USERNAME: 

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Kaur Rubio 

 Reflection : storytelling 

 Challenge 

 I am a university degree in administration , in the afternoons I work in a cafeteria   called " University ESAN " in which I have multiple functions such as customer service , food   preparation and charging ; I have a colleague who has been working in the   company with which I distribute the tips for a longer time and in recent weeks I have   noticed that they have dropped and more on the days than on which I rest . 

 Selection 

 I chose the storytelling tool that is that connection between people and the   information that we share , use this tool since narration allows us to interact and tell   stories with which the two parties identify , that unite us and that lead us to a   common solution because as mentioned in video 2 called the storytelling tool   “ storytelling allows you to create energy , passion and emotion about something “   and I think the most important thing is to find the way in which a story helps us to give   it strength the other . 

 Application and Insight 

 One day at work I dedicated myself to observing my colleague and noticed that   when she attended to clients she did it in a rude way so I took some time with her   and we started talking , she told me that she was very strained first because she was   under pressure . through school and secondly because she did not have the support   of her parents , with that I could understand her and I told her that I also studied and   like she was very stressed by all the homework they left me , but that I went to a   psychologist who He allowed me to realize that this was the cause of my bad mood   with others because it expressed my frustration , but with his help I managed to   organize my work and student life and with it my frustration diminished . 

 Later she told me that she is going to a psychologist who is helping her a lot and for   my part I try to talk to her , but more importantly to listen to her , be empathetic and   find support and identification with me in order to see that everything has a solution . 

 Approach 

 This tool allowed me to see the cause of the problem and I can even say that it   made me more empathetic by being able to understand what was happening . I   can affirm that the implementation of the tool benefited us because in the following   weeks we have seen an increase in our tips and my partner looks happier , but what   could change is that this was not only between the two but also expanded it with   my boss as one motivation towards everyone , where the entire work circle comes   together and we flow together .
### Output: 