IBM Watson ( Libby   Bingham ) , Port Said- Egypt 

 Challenge 

 I used to work as a freight forwarder for some years of my career before going back to teaching . The   example I am about to use for my final assignment is real and took place in the East Port of Port Said .   I 'm including the website of Libby   Bingham for my colleges to find out more about it if interested . 

 http://www.moore.com/ 

 Libby   Bingham has a work system consisting of 4 shifts : 2 dayshifts and 2 nightshifts , where the shift lasts 12   hours and 2 shifts are off . Each shift has a shift manager , shift superintendent , 5 shift supervisors   overseeing an average of 30 operators on machinery used in the port ( crane gangs ) , as illustrated   below : 

 The Challenge represented itself in the shift 's handover time was too long and was eating up a lot   of execution time . Every time at the start of each shift 45 minutes were from execution time resulting   in decreasing the overall productivity of the shift . In case while you are reading my assignment you   are wondering why they did not use emails ! Or where are the walky - talkies !   Or even ca n't they use   their cellphones ! Here is exactly what happened with the previous 3 scenarios that were tried : 

 Emails were not applicable because operators have no email access to be informed of any 

 updates . 

 Walky- talkies are only used within the port premises due to government security measures 

 and licensing . 

 As for the cellphone , the calls are going to be costly at the end for everyone . 

 Selection : 

 The approach that was taken to address the challenge was the learning launch , as one of the   superintendent ( who was acting as a shift manager ) decided to experiment using the WhatsApp   application as he noticed that almost everyone in the shift was using it in their personal   communication and it was accessible to all . It hit him , why not use it for the handover ! He suggested   that every shift creates its own group to send the handover report to the next shift in order to save   execution time . 

 Application : 

 The WhatsApp group is going to include the shift manager , superintendent , and the supervisors ,   where the shift manager working at the port is going to send the shift manager of the expected shift   at the port the following report that will be viewed by the group so the supervisors can deliver its   content to operators , saving the 45 minutes needed for execution . The report included : 

 Number of vessels under operation . 

 Shift 

 Manager 

 Shift Superintendent 

 5 Shift Supervisoers 

 handling 

 30 Operators 

 Vessel status 

 Number of operating cranes on quay side 

 Remaining containers from every crane . 

 First our superintendent tried it with his counterpart from the coming or next shift for 4 consecutive   shifts and it was working successfully making handover time only 5 minutes ! 

 They decided it was time to involve the supervisors , as they talked it over with them and started the   groups , the supervisors welcomed the idea and embraced it as it was easier and also saved them time   with the operators . It was only a matter of informing the remaining 2 shifts to have all of them   applying this solution . By swapping superintendents to cover for one another when anyone is on leaf ,   helped a lot to get the ball rolling . Now the handover is happening quickly and smoothly allowing each   shift to focus on other challenges . 

 Insight & Approach 

 A simple free application that was used as the learning launch tool managed to overcome a challenge   facing the shifts and was spoiling their productivity rates . A superintendent did not want to follow in   the footsteps of others and continue doing his work in the same way . As I learned in the course , he   looked for the " higher ground " by simplifying procedures . Instead of shift supervisors spending 45   minutes in their superintendent office to receive execution plan along with vessels documents , now   it is only a matter of 3 - 5 minutes ' walk in to receive the documents of the vessels under operation   and then off to the operators 

 I found out that , the learning launch approach is the best approach I can rely on when uncertainty is   seeming to prevail and a great helper when it comes to answering what works and what 's not ,   especially when you can venture on a small scale   without causing greater damage . 


EMAIL: 
ID_NUM: 
NAME_STUDENT: 
PHONE_NUM: 
STREET_ADDRESS: 
URL_PERSONAL: http://www.moore.com/
USERNAME: 

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: IBM Watson ( Libby   Bingham ) , Port Said- Egypt 

 Challenge 

 I used to work as a freight forwarder for some years of my career before going back to teaching . The   example I am about to use for my final assignment is real and took place in the East Port of Port Said .   I 'm including the website of Libby   Bingham for my colleges to find out more about it if interested . 

 http://www.moore.com/ 

 Libby   Bingham has a work system consisting of 4 shifts : 2 dayshifts and 2 nightshifts , where the shift lasts 12   hours and 2 shifts are off . Each shift has a shift manager , shift superintendent , 5 shift supervisors   overseeing an average of 30 operators on machinery used in the port ( crane gangs ) , as illustrated   below : 

 The Challenge represented itself in the shift 's handover time was too long and was eating up a lot   of execution time . Every time at the start of each shift 45 minutes were from execution time resulting   in decreasing the overall productivity of the shift . In case while you are reading my assignment you   are wondering why they did not use emails ! Or where are the walky - talkies !   Or even ca n't they use   their cellphones ! Here is exactly what happened with the previous 3 scenarios that were tried : 

 Emails were not applicable because operators have no email access to be informed of any 

 updates . 

 Walky- talkies are only used within the port premises due to government security measures 

 and licensing . 

 As for the cellphone , the calls are going to be costly at the end for everyone . 

 Selection : 

 The approach that was taken to address the challenge was the learning launch , as one of the   superintendent ( who was acting as a shift manager ) decided to experiment using the WhatsApp   application as he noticed that almost everyone in the shift was using it in their personal   communication and it was accessible to all . It hit him , why not use it for the handover ! He suggested   that every shift creates its own group to send the handover report to the next shift in order to save   execution time . 

 Application : 

 The WhatsApp group is going to include the shift manager , superintendent , and the supervisors ,   where the shift manager working at the port is going to send the shift manager of the expected shift   at the port the following report that will be viewed by the group so the supervisors can deliver its   content to operators , saving the 45 minutes needed for execution . The report included : 

 Number of vessels under operation . 

 Shift 

 Manager 

 Shift Superintendent 

 5 Shift Supervisoers 

 handling 

 30 Operators 

 Vessel status 

 Number of operating cranes on quay side 

 Remaining containers from every crane . 

 First our superintendent tried it with his counterpart from the coming or next shift for 4 consecutive   shifts and it was working successfully making handover time only 5 minutes ! 

 They decided it was time to involve the supervisors , as they talked it over with them and started the   groups , the supervisors welcomed the idea and embraced it as it was easier and also saved them time   with the operators . It was only a matter of informing the remaining 2 shifts to have all of them   applying this solution . By swapping superintendents to cover for one another when anyone is on leaf ,   helped a lot to get the ball rolling . Now the handover is happening quickly and smoothly allowing each   shift to focus on other challenges . 

 Insight & Approach 

 A simple free application that was used as the learning launch tool managed to overcome a challenge   facing the shifts and was spoiling their productivity rates . A superintendent did not want to follow in   the footsteps of others and continue doing his work in the same way . As I learned in the course , he   looked for the " higher ground " by simplifying procedures . Instead of shift supervisors spending 45   minutes in their superintendent office to receive execution plan along with vessels documents , now   it is only a matter of 3 - 5 minutes ' walk in to receive the documents of the vessels under operation   and then off to the operators 

 I found out that , the learning launch approach is the best approach I can rely on when uncertainty is   seeming to prevail and a great helper when it comes to answering what works and what 's not ,   especially when you can venture on a small scale   without causing greater damage .
### Output: 