Challenge : Workflow Improvement 

 I am working for marketing department and our challenge is to improve the workflow within the department 

 in order to increase productivity and to spend marketing budgets effectively . The project scope includes the 

 marketing team composed of 10 employees , as well as the larger marketing department and IT department . 

 The project is limited to internal resources such as budget and employee time . The project should last within 

 30 business days . We will focus on trying to uncover what our team members consider to be ineffective or 

 problematic with regard to the workflow . 

 Selection 

 As our team has not gone through any design thinking activities / tools and tended to stick with documents 

 based discussions , we have started to try visualization tool . We used straw man visualization to visualize how 

 each stakeholder work and feel in each event . 

 Application 

 For our first session , we focused on drawing the existing workflow of our marketing tasks . In particular , we 

 wanted to see how we are collaborating among the organization . We drew straw man diagram inside 

 marketing department for the process of event marketing . To develop the straw man graphic , we used existing 

 materials available to understand the environment . The existing materials include operational or procedural 

 documents , training materials , marketing materials , or other auditing reports . In the case materials were not 

 available , then we conducted informal interviews with the stakeholders . When we draw the straw man graphic , 

 we sometimes referred the simple icons and shapes of power point and also used some photographs . After 

 drawing the straw man graphic , we did the group discussion consists of 5 to 6 stakeholders and asked the 

 following questions . 

 1 ) What key elements are missing from the graphic ? 

 2 ) What would you change about the graphic to make it more accurately reflect your problem space ? 

 3 ) How did you feel in each step of workflow and how it could be improved ? 

 After the session , we summarized the answers from discussion groups and discussed what kinds of shared and 

 new insights we could get from the group discussion . 

 Insight 

 What we have learned from this exercise is as follows . The graphic gives stakeholders a clear understanding 

 about their problems and makes it easy to share each of their perspectives . It worked pretty well to develop 

 insights into potential root causes of their problems . They did n’t have so much experience to use graphic , 

 however , they could quickly adjust to use the graphic to express what they think as a problem and also it was 

 easy for them to identify what other people would like to share . Based on these activity , we could identify 

 what would be the potential causes of the problem and where to start to improve it . 

 Approach 

 As we have not done any activities after the visualization , the next step would be to try something based on 

 the assumption . We assume the next potential tool would be learning launch tool . By using it , I believe we 

 can easily find viable solution based on the result of some trials . 


EMAIL: 
ID_NUM: 
NAME_STUDENT: 
PHONE_NUM: 
STREET_ADDRESS: 
URL_PERSONAL: 
USERNAME: 

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Challenge : Workflow Improvement 

 I am working for marketing department and our challenge is to improve the workflow within the department 

 in order to increase productivity and to spend marketing budgets effectively . The project scope includes the 

 marketing team composed of 10 employees , as well as the larger marketing department and IT department . 

 The project is limited to internal resources such as budget and employee time . The project should last within 

 30 business days . We will focus on trying to uncover what our team members consider to be ineffective or 

 problematic with regard to the workflow . 

 Selection 

 As our team has not gone through any design thinking activities / tools and tended to stick with documents 

 based discussions , we have started to try visualization tool . We used straw man visualization to visualize how 

 each stakeholder work and feel in each event . 

 Application 

 For our first session , we focused on drawing the existing workflow of our marketing tasks . In particular , we 

 wanted to see how we are collaborating among the organization . We drew straw man diagram inside 

 marketing department for the process of event marketing . To develop the straw man graphic , we used existing 

 materials available to understand the environment . The existing materials include operational or procedural 

 documents , training materials , marketing materials , or other auditing reports . In the case materials were not 

 available , then we conducted informal interviews with the stakeholders . When we draw the straw man graphic , 

 we sometimes referred the simple icons and shapes of power point and also used some photographs . After 

 drawing the straw man graphic , we did the group discussion consists of 5 to 6 stakeholders and asked the 

 following questions . 

 1 ) What key elements are missing from the graphic ? 

 2 ) What would you change about the graphic to make it more accurately reflect your problem space ? 

 3 ) How did you feel in each step of workflow and how it could be improved ? 

 After the session , we summarized the answers from discussion groups and discussed what kinds of shared and 

 new insights we could get from the group discussion . 

 Insight 

 What we have learned from this exercise is as follows . The graphic gives stakeholders a clear understanding 

 about their problems and makes it easy to share each of their perspectives . It worked pretty well to develop 

 insights into potential root causes of their problems . They did n’t have so much experience to use graphic , 

 however , they could quickly adjust to use the graphic to express what they think as a problem and also it was 

 easy for them to identify what other people would like to share . Based on these activity , we could identify 

 what would be the potential causes of the problem and where to start to improve it . 

 Approach 

 As we have not done any activities after the visualization , the next step would be to try something based on 

 the assumption . We assume the next potential tool would be learning launch tool . By using it , I believe we 

 can easily find viable solution based on the result of some trials .
### Output: 