STORYTELLING TOOL 

 CHALLANGE ’S DESCRIPTION 

 Working as a volunteer in Clinic of Marrow Transplantation , Oncology and Haematology in   Childhood , I constantly experience child ’s fear of injections . This problem has an adverse influence on   a patient ’s immunology system because high stimulation activates the emergency resources within   the organism and can lead even to exhaustion . It causes patient   stressed , nervous and distrustful . As   a result ,   also parents usually feel helpless , react with frustration or anger – because they do not   know how to effectively urge their child to break down the resistance or stop hysteria .   The medical   staff has also difficulties to proceed the proper treatment while attempting to reassure a “ fighting ”   child . 

 Having faced such a problematic situation , I challenged myself to find a way of exploring factors that   could decrease the stress and to accustom the patients with such a situation . 

 TOOL SELECTION 

 I chose a tool that is close to their childhood , usually close to their safe zone in everyday reality   outside the clinic . That ’s why I decided to apply storytelling . Through imaginary , I wanted to help   understand children what the current state was and to show the redesign story of the future .   This   action might enable patients to experience the change in our multi - possibilities world . With this tool ,   I wanted to connect with the children ’s emotions , showing that fear is a natural reaction of our   organism . We do n’t need to negate it but to accept it and help ourselves to overcome the   stressogenic factors . 

 I applied the storytelling tool , from the co - creation perspective , to gain better understanding of   patients ’ sense of meaning , focusing on the whole ecosystem of the stressogenic situation – what   can help build a feeling of safety and trust . 

 I started to apply the storytelling tool with an 8 - year - old girl . 

 TOOL APPLICATION 

 Having listened the patient , her parents and nurses , I decided to use within the storytelling process   the real medical object ( e.g. a syringe , disinfectants ) and the patient ’s baby - doll . I asked the girl to   pick up also roles for us . She decided that the baby - doll would be the patient , she – the doctor , and   me – the patient ’s mum . While telling the story I was asking questions about the baby doll ’s feelings ,   what she was afraid of , what mum could do with that , what position was comfort , what could help   the doctor to conduct the treatment as quickly as possible , if telling a story ( within the story ) or a   poem would help the baby - doll patient during the injection . I navigated the story basing on the girl ’s   answers and tried to inspire her with new possibilities during the whole story . 

 When we finished , I asked the girl if she wanted to participate the story once again but that time we   could change the roles . Surprisingly , she said she would be the patient and me – the doctor . And I   retold the story one more time but using the girl ’s preferences suggested previously . 

 Then I shared my observations with girl ’s parents . I ’ve also talked to the child psychotherapists ,   working in the clinic , about the situation . The storytelling tool integrated all people that were like   puzzles of the picture creating the integrative environment   supporting the child . Further , there were   also some visualizing tools developed – like a champion ’s calendar that motivated the child to   challenge her systematically everyday and to master herself within 4 zones : joy , perseverance ,   gratitude and powerful thoughts . 

 INSIGHT 

 Thanks to the storytelling tool I could understand much deeper what the patient had   been struggled with , I obtained unique answers and broadened my perspective of the   challenge . I could accompany the girl in her way to discover more healthy solutions , that   lied inside her , to tackle the situation . I had a feeling that the real value was not only in   listening the story but in co - creation the story - in experiencing better reality   that could   bring safety , trust and peace . 

 This tool was a starting point to iterate by parents , nurses , doctors and child therapists ,   new solutions that could support the patient . To complement their knowledge ,   experience , abilities and practice . As a result , the girl , supported with the whole   ecosystem of relations , not only could live through the difficult emotions for her ,   find the   solutions to decrease the level of stress , get more familiar with the treatment   but also   she discovered that she liked helping people , taking care of them and being in charge of   responsible tasks . On her coming birthday , she wanted to get a toy medical set for   doctors . 

 APPROACH 

 I believe DT is a method that does n’t apply innovative tools but to apply the tools , that   have already existed , in an innovative , creative way . It brings value in people ’s life   trough adjusting the solutions according to unique needs . 

 Moreover , I found useful my professional experience gained within seemingly distinct ,   business environments . Thanks to my translation practice I was aware of translating not   only words but the meaning and the language into personal discourse . Working within   Purchasing and Logistic Department , I understand the significance of the relation within   the value supply chain and the importance of one coherent story co - creation .   My   interests in marketing , CSR and NGO made me realize that uniting people with   interdisciplinary experiences under a clear idea can definitely create something that is   much more important than ourselves . That ’s why people are not to supplement each   other but to complement each other . Simply , people need people . 


EMAIL: 
ID_NUM: 
NAME_STUDENT: 
PHONE_NUM: 
STREET_ADDRESS: 
URL_PERSONAL: 
USERNAME: 

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: STORYTELLING TOOL 

 CHALLANGE ’S DESCRIPTION 

 Working as a volunteer in Clinic of Marrow Transplantation , Oncology and Haematology in   Childhood , I constantly experience child ’s fear of injections . This problem has an adverse influence on   a patient ’s immunology system because high stimulation activates the emergency resources within   the organism and can lead even to exhaustion . It causes patient   stressed , nervous and distrustful . As   a result ,   also parents usually feel helpless , react with frustration or anger – because they do not   know how to effectively urge their child to break down the resistance or stop hysteria .   The medical   staff has also difficulties to proceed the proper treatment while attempting to reassure a “ fighting ”   child . 

 Having faced such a problematic situation , I challenged myself to find a way of exploring factors that   could decrease the stress and to accustom the patients with such a situation . 

 TOOL SELECTION 

 I chose a tool that is close to their childhood , usually close to their safe zone in everyday reality   outside the clinic . That ’s why I decided to apply storytelling . Through imaginary , I wanted to help   understand children what the current state was and to show the redesign story of the future .   This   action might enable patients to experience the change in our multi - possibilities world . With this tool ,   I wanted to connect with the children ’s emotions , showing that fear is a natural reaction of our   organism . We do n’t need to negate it but to accept it and help ourselves to overcome the   stressogenic factors . 

 I applied the storytelling tool , from the co - creation perspective , to gain better understanding of   patients ’ sense of meaning , focusing on the whole ecosystem of the stressogenic situation – what   can help build a feeling of safety and trust . 

 I started to apply the storytelling tool with an 8 - year - old girl . 

 TOOL APPLICATION 

 Having listened the patient , her parents and nurses , I decided to use within the storytelling process   the real medical object ( e.g. a syringe , disinfectants ) and the patient ’s baby - doll . I asked the girl to   pick up also roles for us . She decided that the baby - doll would be the patient , she – the doctor , and   me – the patient ’s mum . While telling the story I was asking questions about the baby doll ’s feelings ,   what she was afraid of , what mum could do with that , what position was comfort , what could help   the doctor to conduct the treatment as quickly as possible , if telling a story ( within the story ) or a   poem would help the baby - doll patient during the injection . I navigated the story basing on the girl ’s   answers and tried to inspire her with new possibilities during the whole story . 

 When we finished , I asked the girl if she wanted to participate the story once again but that time we   could change the roles . Surprisingly , she said she would be the patient and me – the doctor . And I   retold the story one more time but using the girl ’s preferences suggested previously . 

 Then I shared my observations with girl ’s parents . I ’ve also talked to the child psychotherapists ,   working in the clinic , about the situation . The storytelling tool integrated all people that were like   puzzles of the picture creating the integrative environment   supporting the child . Further , there were   also some visualizing tools developed – like a champion ’s calendar that motivated the child to   challenge her systematically everyday and to master herself within 4 zones : joy , perseverance ,   gratitude and powerful thoughts . 

 INSIGHT 

 Thanks to the storytelling tool I could understand much deeper what the patient had   been struggled with , I obtained unique answers and broadened my perspective of the   challenge . I could accompany the girl in her way to discover more healthy solutions , that   lied inside her , to tackle the situation . I had a feeling that the real value was not only in   listening the story but in co - creation the story - in experiencing better reality   that could   bring safety , trust and peace . 

 This tool was a starting point to iterate by parents , nurses , doctors and child therapists ,   new solutions that could support the patient . To complement their knowledge ,   experience , abilities and practice . As a result , the girl , supported with the whole   ecosystem of relations , not only could live through the difficult emotions for her ,   find the   solutions to decrease the level of stress , get more familiar with the treatment   but also   she discovered that she liked helping people , taking care of them and being in charge of   responsible tasks . On her coming birthday , she wanted to get a toy medical set for   doctors . 

 APPROACH 

 I believe DT is a method that does n’t apply innovative tools but to apply the tools , that   have already existed , in an innovative , creative way . It brings value in people ’s life   trough adjusting the solutions according to unique needs . 

 Moreover , I found useful my professional experience gained within seemingly distinct ,   business environments . Thanks to my translation practice I was aware of translating not   only words but the meaning and the language into personal discourse . Working within   Purchasing and Logistic Department , I understand the significance of the relation within   the value supply chain and the importance of one coherent story co - creation .   My   interests in marketing , CSR and NGO made me realize that uniting people with   interdisciplinary experiences under a clear idea can definitely create something that is   much more important than ourselves . That ’s why people are not to supplement each   other but to complement each other . Simply , people need people .
### Output: 