Challenge 

 I am a member of operation department and my challenge is to improve the product   pushing of tenants ’ products and sales workflow ; and to spend the appropriate   budget on each product pushing initiatives , in consideration with our new requests /   expectations from senior managements . The project scope includes different 5 BUs -   Marketing Team , Tenancy Admin , Customer Service Officer , Creative , Visual   Merchandise , who play different roles throughout the whole product pushing   logistics and workflow . The project is limited to internal resources ( i.e. , budget and   employee time ) . The project to be within 2 weeks and the solution include a   workflow timeline and distribution of works amongst the team member , for   upcoming product pushing campaign in Summer . We will focus on what are the 

 obstacles encountered in their previous workflow ; and to balance the new needs /   requirements .      Selection   Our team has gone through several design thinking activities to learning launch ,   which to quickly test an idea and prototype .     Application   We first focus on the execution of first phase - preparing marketing materials , we   want to see if we could structure our tasks to smoothen the procedures ( e.g. time to 

 solicit tenants ' products and details , develop products copywriting , promotion   materials at different channels ) . Our team went through 3 - day workshops , that all   teams participate to experience what other teams is working on , to discuss on 

 refining the procedures from different perspectives for further refinements . Through   this exercise we develop a SOP with a clear description of each task objective and   details . This task to be conducted within a one - week timeframe .     For the second learning launch , we focus on tasks priorities and clarification of job   allocations . This tested our assumption that our prioritization of tasks was the main 

 cause of our workflow challenge . Our team completed an anonymous survey . The   surveys included questions about our new workflows and procedures , understanding   the process , job allocations , tasks priorities and feelings about the changes , and were   conducted within a one - week timeframe . 

 Insight   Upon using the learning launch tool , our team have identified our assumptions and   designed launches to test these assumptions . Also , thought teams ' discussion via   3 - days workshops and surveys to find an appropriate approach to improve the   workflow and the teams to agree the new prioritization of tasks and process . Our      Approach   Provided that our team has gone through several design thinking activities / tools and   are at this stage , the learning launch is the appropriate tool . Our team will on and on   review the insights gained from the design thinking tools received to incorporate in 

 upcoming future . While future launch designs should reflect the insights , progress ,   and come up with more comprehensive and compelling solutions . 


EMAIL: 
ID_NUM: 
NAME_STUDENT: 
PHONE_NUM: 
STREET_ADDRESS: 
URL_PERSONAL: 
USERNAME: 

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Challenge 

 I am a member of operation department and my challenge is to improve the product   pushing of tenants ’ products and sales workflow ; and to spend the appropriate   budget on each product pushing initiatives , in consideration with our new requests /   expectations from senior managements . The project scope includes different 5 BUs -   Marketing Team , Tenancy Admin , Customer Service Officer , Creative , Visual   Merchandise , who play different roles throughout the whole product pushing   logistics and workflow . The project is limited to internal resources ( i.e. , budget and   employee time ) . The project to be within 2 weeks and the solution include a   workflow timeline and distribution of works amongst the team member , for   upcoming product pushing campaign in Summer . We will focus on what are the 

 obstacles encountered in their previous workflow ; and to balance the new needs /   requirements .      Selection   Our team has gone through several design thinking activities to learning launch ,   which to quickly test an idea and prototype .     Application   We first focus on the execution of first phase - preparing marketing materials , we   want to see if we could structure our tasks to smoothen the procedures ( e.g. time to 

 solicit tenants ' products and details , develop products copywriting , promotion   materials at different channels ) . Our team went through 3 - day workshops , that all   teams participate to experience what other teams is working on , to discuss on 

 refining the procedures from different perspectives for further refinements . Through   this exercise we develop a SOP with a clear description of each task objective and   details . This task to be conducted within a one - week timeframe .     For the second learning launch , we focus on tasks priorities and clarification of job   allocations . This tested our assumption that our prioritization of tasks was the main 

 cause of our workflow challenge . Our team completed an anonymous survey . The   surveys included questions about our new workflows and procedures , understanding   the process , job allocations , tasks priorities and feelings about the changes , and were   conducted within a one - week timeframe . 

 Insight   Upon using the learning launch tool , our team have identified our assumptions and   designed launches to test these assumptions . Also , thought teams ' discussion via   3 - days workshops and surveys to find an appropriate approach to improve the   workflow and the teams to agree the new prioritization of tasks and process . Our      Approach   Provided that our team has gone through several design thinking activities / tools and   are at this stage , the learning launch is the appropriate tool . Our team will on and on   review the insights gained from the design thinking tools received to incorporate in 

 upcoming future . While future launch designs should reflect the insights , progress ,   and come up with more comprehensive and compelling solutions .
### Output: 