Challenge & Selection     For this assignment , I reflect on healthcare challenges with the coronavirus ( COVID 19 ) using   the Storytelling tool .   After years working as a professional in healthcare my work now focuses   to support clinicians .   The COVID pandemic has caused considerable problems for our   healthcare system including but not limited to shortage of hospital beds , supplies , personal   protective equipment ( PPE ) , and medications .   In the past , I have used Storytelling to motivate   staff and co - workers as special needs arose , e.g. , supporting an executive decision , changes in   leadership , or meeting a financial goal .   Many of the stories I used in the past were those of   human interest , historical figures , or events .   These stories helped to encourage change , foster   innovation , and create excitement .   No story however , is so surreal as the current worldwide   COVID 19 pandemic and it ’s potentially catastrophic impact to the lives and economy of our   world . 

 Application      As Andre Martin of Mars mentions in his video , knowing your audience is essential .   In this   case , my audience are fellow clinicians and as such we share a common professional language ,   mindset , and emotional concerns .   Everyone is keenly aware of the pandemic ( touching much   more than the usual 20 % ) as information from 24 x 7 news sources constantly repeats the   sequence of events leading to this crisis as well as moment to moment changes in our country .   I leverage this story to create urgency for our team to think creatively to solve the problems we   face to deliver care to patients .   Brainstorming solutions entail using virtual technology , solving   resource shortages such as personal protective equipment ( PPE ) and medications , and   supporting new facilities that are being created exclusively to cohort COVID 19 patients .      Numerous questions are asked and remain unanswered .   Questions such as mortality of the   virus , social impact ( i.e. shaking hands , social distancing , etc . ) , job loss , work from home ,   telemedicine , and the financial impact , can not completely be answered until the crisis subsides .   We can all agree however that our cultures will be dramatically different in the future . 

 Insight and Approach       In my years in healthcare , I have never seen people respond to a challenge with so much   enthusiasm and dedication .   Teams discussed process changes to accomodate high patient   volumes and creative staffing solutions , considering especially those with small children or   elderly parents to care for .   It ’s apparent this story ​is​ impactful but I ’m happy to see we can still   unite for common goals despite our differences .   This story may be somewhat unusual for this   assignment but it ’s a real life example of how design thinking tools ( Storytelling , Visualization ,   etc . ) can be valuable to inspire creativity and innovation even during a crisis .   Today , I ca n't   think of anything I would do differently or think of another story that would have been more   effective .   As we debrief from this crisis in the future , we will innovate and be better prepared to   meet similar issues in the future . 


EMAIL: 
ID_NUM: 
NAME_STUDENT: 
PHONE_NUM: 
STREET_ADDRESS: 
URL_PERSONAL: 
USERNAME: 

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Challenge & Selection     For this assignment , I reflect on healthcare challenges with the coronavirus ( COVID 19 ) using   the Storytelling tool .   After years working as a professional in healthcare my work now focuses   to support clinicians .   The COVID pandemic has caused considerable problems for our   healthcare system including but not limited to shortage of hospital beds , supplies , personal   protective equipment ( PPE ) , and medications .   In the past , I have used Storytelling to motivate   staff and co - workers as special needs arose , e.g. , supporting an executive decision , changes in   leadership , or meeting a financial goal .   Many of the stories I used in the past were those of   human interest , historical figures , or events .   These stories helped to encourage change , foster   innovation , and create excitement .   No story however , is so surreal as the current worldwide   COVID 19 pandemic and it ’s potentially catastrophic impact to the lives and economy of our   world . 

 Application      As Andre Martin of Mars mentions in his video , knowing your audience is essential .   In this   case , my audience are fellow clinicians and as such we share a common professional language ,   mindset , and emotional concerns .   Everyone is keenly aware of the pandemic ( touching much   more than the usual 20 % ) as information from 24 x 7 news sources constantly repeats the   sequence of events leading to this crisis as well as moment to moment changes in our country .   I leverage this story to create urgency for our team to think creatively to solve the problems we   face to deliver care to patients .   Brainstorming solutions entail using virtual technology , solving   resource shortages such as personal protective equipment ( PPE ) and medications , and   supporting new facilities that are being created exclusively to cohort COVID 19 patients .      Numerous questions are asked and remain unanswered .   Questions such as mortality of the   virus , social impact ( i.e. shaking hands , social distancing , etc . ) , job loss , work from home ,   telemedicine , and the financial impact , can not completely be answered until the crisis subsides .   We can all agree however that our cultures will be dramatically different in the future . 

 Insight and Approach       In my years in healthcare , I have never seen people respond to a challenge with so much   enthusiasm and dedication .   Teams discussed process changes to accomodate high patient   volumes and creative staffing solutions , considering especially those with small children or   elderly parents to care for .   It ’s apparent this story ​is​ impactful but I ’m happy to see we can still   unite for common goals despite our differences .   This story may be somewhat unusual for this   assignment but it ’s a real life example of how design thinking tools ( Storytelling , Visualization ,   etc . ) can be valuable to inspire creativity and innovation even during a crisis .   Today , I ca n't   think of anything I would do differently or think of another story that would have been more   effective .   As we debrief from this crisis in the future , we will innovate and be better prepared to   meet similar issues in the future .
### Output: 