REFLECTION – VISUALISATION 

 CHALLENGE 

 As a Computer Engineering student , I was required to take part in a Software   Engineering course . The Seminar sessions of the subject focused on applying the   Design Thinking process to develop an application that solved an unmet need .   However , the common idea throughout the steps taken from identifying the need to   developing a prototype to be tested was required to be done using visual tools . The   aim was for students to explore the capabilities of design thinking along with   visualisation to solve an unmet need while keeping the people at the centre . 

 SELECTION 

 Visualisation is a tool that allows us to reason in a non - verbal way and unlock the   creativity in our brains . However , it is not about drawing , but visual thinking . This   provides a way of structuring our thoughts in a more visual way . Following this idea ,   when trying to develop an application to improve the user experience when taking   the public transport . 

 It was crucial to identify the journey the public transport user was taking in order to go   from point A to point B using the public transport and in which parts would the user   need the aid of an application so that the process was more successfully . 

 APPLICATION 

 The first step taken was to identify all the possible personas that take the public   transport and model them using a Persona canvas . After having interviewed several   public transport users to get information related to their personal situation , a Persona   canvas was created in which it was included the personal information , positive trends ,   negative trends , opportunities , headaches , hopes and fears . By doing this in a visual   way using post - its and pictures , we were able to identify the underlying feelings of the   users and how they might react to an application . 

 Once separate Personas were identified , we developed a simple drawing in which   there were outlined the steps a general user would take when going from point A to   point B , using train to get to Barcelona and bus / metro to move around it . From these   clearly defined steps , we needed to identify how each of the personas interacted   with the process and when were they more likely to get information that could be   provided by the application . 

 INSIGHT 

 Applying design thinking while incorporating visualisation makes the experience much   more enriching , since , in this particular case , it allowed to visualise what was the   journey a user would take and how different personas interacted with the journey . In   addition , using a pre - defined visual tool , such as the Persona canvas , and adding   Post - its to it , gives a level of flexibility that allows to change and evolve lines of thought . 

 This visual organisation of incorporating personas into the user journey led to an easy   definition of the specific design criteria that needed to be incorporated and how best   they could help each of the possible users of the application . 

 In addition , by trying to visualise oneself as a persona following a sketched user journey   allowed me to immerse myself better in the design process and think from the   perspective of that specific user when taking the journey and how I might interact   with the application in that particular context . 

 APPROACH 

 The next time I integrate visualisation and design thinking , I aim to follow a more   structured process in which the steps of design thinking are followed and then the   visualisation is applied as a support tool . Because in that project , although the   visualisation was very useful in gaining insight about the users and their journey , it was   the only tool applied through out the design thinking process . Therefore , I believe that   there are other tools that can be used to gain better understanding of the users   without having them to be focused on visualisation . Hence , I intend not to abuse the   usage of visualisation and interleave the tool with other ones that I have learned   during the course . 


EMAIL: 
ID_NUM: 
NAME_STUDENT: 
PHONE_NUM: 
STREET_ADDRESS: 
URL_PERSONAL: 
USERNAME: 

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: REFLECTION – VISUALISATION 

 CHALLENGE 

 As a Computer Engineering student , I was required to take part in a Software   Engineering course . The Seminar sessions of the subject focused on applying the   Design Thinking process to develop an application that solved an unmet need .   However , the common idea throughout the steps taken from identifying the need to   developing a prototype to be tested was required to be done using visual tools . The   aim was for students to explore the capabilities of design thinking along with   visualisation to solve an unmet need while keeping the people at the centre . 

 SELECTION 

 Visualisation is a tool that allows us to reason in a non - verbal way and unlock the   creativity in our brains . However , it is not about drawing , but visual thinking . This   provides a way of structuring our thoughts in a more visual way . Following this idea ,   when trying to develop an application to improve the user experience when taking   the public transport . 

 It was crucial to identify the journey the public transport user was taking in order to go   from point A to point B using the public transport and in which parts would the user   need the aid of an application so that the process was more successfully . 

 APPLICATION 

 The first step taken was to identify all the possible personas that take the public   transport and model them using a Persona canvas . After having interviewed several   public transport users to get information related to their personal situation , a Persona   canvas was created in which it was included the personal information , positive trends ,   negative trends , opportunities , headaches , hopes and fears . By doing this in a visual   way using post - its and pictures , we were able to identify the underlying feelings of the   users and how they might react to an application . 

 Once separate Personas were identified , we developed a simple drawing in which   there were outlined the steps a general user would take when going from point A to   point B , using train to get to Barcelona and bus / metro to move around it . From these   clearly defined steps , we needed to identify how each of the personas interacted   with the process and when were they more likely to get information that could be   provided by the application . 

 INSIGHT 

 Applying design thinking while incorporating visualisation makes the experience much   more enriching , since , in this particular case , it allowed to visualise what was the   journey a user would take and how different personas interacted with the journey . In   addition , using a pre - defined visual tool , such as the Persona canvas , and adding   Post - its to it , gives a level of flexibility that allows to change and evolve lines of thought . 

 This visual organisation of incorporating personas into the user journey led to an easy   definition of the specific design criteria that needed to be incorporated and how best   they could help each of the possible users of the application . 

 In addition , by trying to visualise oneself as a persona following a sketched user journey   allowed me to immerse myself better in the design process and think from the   perspective of that specific user when taking the journey and how I might interact   with the application in that particular context . 

 APPROACH 

 The next time I integrate visualisation and design thinking , I aim to follow a more   structured process in which the steps of design thinking are followed and then the   visualisation is applied as a support tool . Because in that project , although the   visualisation was very useful in gaining insight about the users and their journey , it was   the only tool applied through out the design thinking process . Therefore , I believe that   there are other tools that can be used to gain better understanding of the users   without having them to be focused on visualisation . Hence , I intend not to abuse the   usage of visualisation and interleave the tool with other ones that I have learned   during the course .
### Output: 