Reflection – Learning launch     1 . Challenge   As I work with government agency I meet lots of people with their problems with bureaucracy   and how to solve it . Most of them are struggling with basic thing as a simple information what   document to fulfill and where they have to go after that . Above that , they want to know is that   enough or they need one more paper above all gathered .   Their opinion is government clerks have basic knowledge but they can not solve their problems ,   even give them added value measured in process steps they have to do to fulfill requirements   of government bureaucracy .   Result of that lack of knowledge is wasting time , money and at last nerves of all customers on   daily basis no matter what institution we speak about . They produce distorted picture on   whole government structure with no hesitation to say negative comment loud .     2 . Selection   Tool such as learning launch is very important to me in this wide group with focus to solve one   by one problem with high efficiency and in short period of time .   I have an idea , based upon client interviews and research that can push forward the whole   focus group , meet their needs and provide added value they have never had . Speaking with   them I try to put myself into their shoes and see what the main groups of their problems are .   They were open minded and honest to me as we speak about their needs and problems they   encountered . It turned out that they only want to have a true , up to date , full and   understandable information available at any time as a priority .     3 . Application   To collect data needed , I use simple questioner with a huge number of people regarding their   age , geographical location , education level , last visit and last service they had to do within   government institution , what was their source of information , do they use Internet and how   often , what is the main device they use to connect on Internet and how they have found   information the needed and was that information true and enough to solve their problem .   Also , there is need to find current relevant information and compare them to their answers   due to institution they mentioned and information that can be collected via Internet or with   other ways of communication .     4 . Insight   Tremendously a lot of respondents said that their source of information was their friends ,   neighbors and relatives . Second most common source of information is visiting institution that   can solve problem they have and on third place was Internet as an information source .   The amazing fact is that majority of them have Internet access but they do not use it or they   do not know where to search the information they need .     As I am facing a huge population group I have to choose one test product that can resolve at   least 80 % of group population . Proposal is to make one stop hot spot which can give all   information that fulfills customer needs and give the opportunity to interact with their 

 technology they use . Further development could involve mobile app ’s and info center but this   is the key product that can be developed and tested fast with low cost and risk included .     5 . Approach   As an alternative to this approach I find mind mapping tool as a great tool that can provide   continuously development of an idea and give more detailed insight in each customer needs .   In next step I found this tool as an advance is more personal approach within groups and with   more analytic approach that can lead their focus on other problems and solutions they can   produce in a group . 


EMAIL: 
ID_NUM: 
NAME_STUDENT: 
PHONE_NUM: 
STREET_ADDRESS: 
URL_PERSONAL: 
USERNAME: 

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Reflection – Learning launch     1 . Challenge   As I work with government agency I meet lots of people with their problems with bureaucracy   and how to solve it . Most of them are struggling with basic thing as a simple information what   document to fulfill and where they have to go after that . Above that , they want to know is that   enough or they need one more paper above all gathered .   Their opinion is government clerks have basic knowledge but they can not solve their problems ,   even give them added value measured in process steps they have to do to fulfill requirements   of government bureaucracy .   Result of that lack of knowledge is wasting time , money and at last nerves of all customers on   daily basis no matter what institution we speak about . They produce distorted picture on   whole government structure with no hesitation to say negative comment loud .     2 . Selection   Tool such as learning launch is very important to me in this wide group with focus to solve one   by one problem with high efficiency and in short period of time .   I have an idea , based upon client interviews and research that can push forward the whole   focus group , meet their needs and provide added value they have never had . Speaking with   them I try to put myself into their shoes and see what the main groups of their problems are .   They were open minded and honest to me as we speak about their needs and problems they   encountered . It turned out that they only want to have a true , up to date , full and   understandable information available at any time as a priority .     3 . Application   To collect data needed , I use simple questioner with a huge number of people regarding their   age , geographical location , education level , last visit and last service they had to do within   government institution , what was their source of information , do they use Internet and how   often , what is the main device they use to connect on Internet and how they have found   information the needed and was that information true and enough to solve their problem .   Also , there is need to find current relevant information and compare them to their answers   due to institution they mentioned and information that can be collected via Internet or with   other ways of communication .     4 . Insight   Tremendously a lot of respondents said that their source of information was their friends ,   neighbors and relatives . Second most common source of information is visiting institution that   can solve problem they have and on third place was Internet as an information source .   The amazing fact is that majority of them have Internet access but they do not use it or they   do not know where to search the information they need .     As I am facing a huge population group I have to choose one test product that can resolve at   least 80 % of group population . Proposal is to make one stop hot spot which can give all   information that fulfills customer needs and give the opportunity to interact with their 

 technology they use . Further development could involve mobile app ’s and info center but this   is the key product that can be developed and tested fast with low cost and risk included .     5 . Approach   As an alternative to this approach I find mind mapping tool as a great tool that can provide   continuously development of an idea and give more detailed insight in each customer needs .   In next step I found this tool as an advance is more personal approach within groups and with   more analytic approach that can lead their focus on other problems and solutions they can   produce in a group .
### Output: 