Example Reflection - Mind Mapping 

 Challenge:​ Our consulting team was encountering a recurring client issue that we were not set   up to meet . We work with organizations in the healthcare industry and found that many clients   had a deep knowledge about healthcare topics related to their product or division but often   needed foundational knowledge for other topics in the industry . Clients would hire our   consultants for advanced projects but would struggle to communicate detailed concepts within   their organizations with divisions that were not up to speed on concepts outside of their day to   day roles ; medicare billing , prior authorization procedures for pharmaceuticals etc ,   often this   lack of knowledge in the broader organization could slow implementation of the projects that   client teams had hired us to lead .     Selection:​ We had a large amount of data on this particular issue . It was a pain point we had   encountered for some time and we had consensus within the team it was time to see if we could   find an opportunity in this issue . We turned to ​Mind - Mapping​. We wanted to quickly represent   the client experience and possible ways we could deliver the needed information to our clients   that took into account the multiple contact points and stakeholders within our client firms .      Application:​ We engaged in a team - wide ​Mind - Mapping​ process as a way of testing our shared   assumptions about the ​What Is​ state but also to lay the foundation for the ​What If​ possibilities   we were in a position to consistently deliver . Each member of the team developed a Mind Map   then we developed one together ( This took much longer than expected ) . We checked in with our   clients to ensure that our concept of what was happening in their organization matched their   experiences and we updated our visualization based on their feedback . With posted our group   and individual maps in a virtual conference space with two of the course questions ; What   works ? What wows ? And one of our own , what ’s missing ?     Insight :   ​For this challenge , the main insight was the content we were looking to provide - while   important was not as important as the delivery channel . Having flexible access to quality   information can mean a lot of different things to different stakeholders . What our clients needed   was specific answers to specific questions quickly . Before this exercise , we had been thinking of   a product we could produce as a “ course ” because that seemed more dignified or consultant   like . Now we are discussing “ chunks of information ” which is a quote from one of our   stakeholders . Chunks is a less sophisticated working title but it is super flexible . Thinking of the   product as a chunk has opened up some delivery options we were n’t previously considering .     Approach : ​I believe Mind Mapping was the appropriate selection for our situation . If we were to   go through the process again , which is a real possibility , I would insist on an in - person gallery   setting rather than a virtual one , since we did n’t get as much engagement as I was hoping for   and I would conduct the session much sooner in the process . As a group , we were already   transitioning to a course framework in our thought process and have needed to go back a few   steps now that we realize that idea was more about our preexisting ideas than the client ’s   needs . 


EMAIL: 
ID_NUM: 
NAME_STUDENT: 
PHONE_NUM: 
STREET_ADDRESS: 
URL_PERSONAL: 
USERNAME: 

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Example Reflection - Mind Mapping 

 Challenge:​ Our consulting team was encountering a recurring client issue that we were not set   up to meet . We work with organizations in the healthcare industry and found that many clients   had a deep knowledge about healthcare topics related to their product or division but often   needed foundational knowledge for other topics in the industry . Clients would hire our   consultants for advanced projects but would struggle to communicate detailed concepts within   their organizations with divisions that were not up to speed on concepts outside of their day to   day roles ; medicare billing , prior authorization procedures for pharmaceuticals etc ,   often this   lack of knowledge in the broader organization could slow implementation of the projects that   client teams had hired us to lead .     Selection:​ We had a large amount of data on this particular issue . It was a pain point we had   encountered for some time and we had consensus within the team it was time to see if we could   find an opportunity in this issue . We turned to ​Mind - Mapping​. We wanted to quickly represent   the client experience and possible ways we could deliver the needed information to our clients   that took into account the multiple contact points and stakeholders within our client firms .      Application:​ We engaged in a team - wide ​Mind - Mapping​ process as a way of testing our shared   assumptions about the ​What Is​ state but also to lay the foundation for the ​What If​ possibilities   we were in a position to consistently deliver . Each member of the team developed a Mind Map   then we developed one together ( This took much longer than expected ) . We checked in with our   clients to ensure that our concept of what was happening in their organization matched their   experiences and we updated our visualization based on their feedback . With posted our group   and individual maps in a virtual conference space with two of the course questions ; What   works ? What wows ? And one of our own , what ’s missing ?     Insight :   ​For this challenge , the main insight was the content we were looking to provide - while   important was not as important as the delivery channel . Having flexible access to quality   information can mean a lot of different things to different stakeholders . What our clients needed   was specific answers to specific questions quickly . Before this exercise , we had been thinking of   a product we could produce as a “ course ” because that seemed more dignified or consultant   like . Now we are discussing “ chunks of information ” which is a quote from one of our   stakeholders . Chunks is a less sophisticated working title but it is super flexible . Thinking of the   product as a chunk has opened up some delivery options we were n’t previously considering .     Approach : ​I believe Mind Mapping was the appropriate selection for our situation . If we were to   go through the process again , which is a real possibility , I would insist on an in - person gallery   setting rather than a virtual one , since we did n’t get as much engagement as I was hoping for   and I would conduct the session much sooner in the process . As a group , we were already   transitioning to a course framework in our thought process and have needed to go back a few   steps now that we realize that idea was more about our preexisting ideas than the client ’s   needs .
### Output: 