Reflection – Visualisation tool 

 Challenge & Selection 

 The tool that I used is visualisation tool , to make sure that the problem statement is clearly   understood by a diverse group of stakeholders before even attempting to identify and define   possible solutions to the problem and also all of the problem statements are grey area topics and   hence it ’s very important that everyone ’s understanding on the problem statement is elegant 

 To dig deeper my role in the organisation is to solve the problems that our clients face no matter   how trivial the problem is by using , adapting and implementing innovative solutions which we have   in the company in a cost effective way either through co - partnership model or agile contracting but   due to this COVID pandemic there is very less demand from the clients end and there is an ever   growing demand from the technology companies to proactively approach them and address the   challenges which would help the client to be able to function in the best frugal way which is the   need of the hour . 

 As a part of this exercise I have carried out initial research on trending topics in the applicable   industry and also referred to the account ’s internal business challenges report after which I have   shortlisted few of the problem statements based on the following assumptions - the severity of the   problem both financially and operationally and the impact it would have once the issue is resolved 

 Post which it was time to do primary research in which there are set of probing questions for various   stakeholder from clients side and also internal stakeholders and the questions are framed in such a   way that it enables a clear understanding on the scope , boundaries , exact pain point and the   solutions that are relevant/ applicable 

 Application : 

 Then it ’s time to invite everyone and conduct a design thinking workshop that involves diverse   teams to come up with solution ideas and before that there ’s a graphic that ’s drawn on the   whiteboard that depicts what the problem exactly is , supported data points that we have 

 A sheet will be given to each one of them that contains the research findings pertaining to the   problem statement and sticky notes to record the solution and each one can come up with multiple   solutions and there is no limit on that 

 I have used minto pyramid analysis ( sort of visualisation tool which is used to process and structure   large amounts of information to convey a story , message or presentation without omitting   important detail ) 

 To explain the timeline it is explaining the problem statement – 5 mins , Time to digest the problem   statement – 10 mins and 30 mins to think of various solutions and 45 mins on solution discussion 

 Once they have come up with the solutions we ’ll have to categorise the solutions that the   stakeholders came up and this case I had done it in 3 parts 

 To identify the themes which we are feasible if feasible do we have an internal solution/ solution is   feasible 

 Or 

 Themes which are feasible but we do n’t have any internal solution 

 Or 

 That the proposed solution is not feasible or applicable at all 

 Based on these segregations we have first looked at our internal solutions which are feasible and   have analysed if the problem could be solved with the already available assets at our disposal and   analysed the cost factors to the ease of the solution through which we will be able to shortlist a   solution 

 Post which we will draw the revised graphic that depicts the implementation of the shortlisted   solution that incorporates the team ’s feedback and proposed changes that they agreed to as a group 

 Insights & Approach 

 The main pointer that we need to keep in mind is as a moderator of the session one needs to have   an open mind and not be partial to anything and hence the reason moderator is never a decision   maker and all he / she does is facilitate the session and abide by the participants decisions 

 Other pointer is it ’s not a group discussion each and every participant ’s opinion in the session is   designated in a particular category as in this case feasible solution but no internal solution that we   can leverage etc . 

 In addition yet again it underlies the importance of visualisation tool and how it makes the job easy   and helps to get everyone on the same page without a differing opinion and this graphic keeps on   changing dynamically based on the participants opinion and it serves a focal point for all discussions   that allows them to share their perspectives and develop insights into potential root causes of their   problems thereby reinforcing their understanding of the problem they are working to solve 

 Visualisation also helps to identify any shortcomings in the problem statement or that the data we   have so far i.e. is there anything additional to be added to the graphic and in what areas they need   to obtain information etc . 

 Thank you ! 


EMAIL: 
ID_NUM: 
NAME_STUDENT: 
PHONE_NUM: 
STREET_ADDRESS: 
URL_PERSONAL: 
USERNAME: 

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Reflection – Visualisation tool 

 Challenge & Selection 

 The tool that I used is visualisation tool , to make sure that the problem statement is clearly   understood by a diverse group of stakeholders before even attempting to identify and define   possible solutions to the problem and also all of the problem statements are grey area topics and   hence it ’s very important that everyone ’s understanding on the problem statement is elegant 

 To dig deeper my role in the organisation is to solve the problems that our clients face no matter   how trivial the problem is by using , adapting and implementing innovative solutions which we have   in the company in a cost effective way either through co - partnership model or agile contracting but   due to this COVID pandemic there is very less demand from the clients end and there is an ever   growing demand from the technology companies to proactively approach them and address the   challenges which would help the client to be able to function in the best frugal way which is the   need of the hour . 

 As a part of this exercise I have carried out initial research on trending topics in the applicable   industry and also referred to the account ’s internal business challenges report after which I have   shortlisted few of the problem statements based on the following assumptions - the severity of the   problem both financially and operationally and the impact it would have once the issue is resolved 

 Post which it was time to do primary research in which there are set of probing questions for various   stakeholder from clients side and also internal stakeholders and the questions are framed in such a   way that it enables a clear understanding on the scope , boundaries , exact pain point and the   solutions that are relevant/ applicable 

 Application : 

 Then it ’s time to invite everyone and conduct a design thinking workshop that involves diverse   teams to come up with solution ideas and before that there ’s a graphic that ’s drawn on the   whiteboard that depicts what the problem exactly is , supported data points that we have 

 A sheet will be given to each one of them that contains the research findings pertaining to the   problem statement and sticky notes to record the solution and each one can come up with multiple   solutions and there is no limit on that 

 I have used minto pyramid analysis ( sort of visualisation tool which is used to process and structure   large amounts of information to convey a story , message or presentation without omitting   important detail ) 

 To explain the timeline it is explaining the problem statement – 5 mins , Time to digest the problem   statement – 10 mins and 30 mins to think of various solutions and 45 mins on solution discussion 

 Once they have come up with the solutions we ’ll have to categorise the solutions that the   stakeholders came up and this case I had done it in 3 parts 

 To identify the themes which we are feasible if feasible do we have an internal solution/ solution is   feasible 

 Or 

 Themes which are feasible but we do n’t have any internal solution 

 Or 

 That the proposed solution is not feasible or applicable at all 

 Based on these segregations we have first looked at our internal solutions which are feasible and   have analysed if the problem could be solved with the already available assets at our disposal and   analysed the cost factors to the ease of the solution through which we will be able to shortlist a   solution 

 Post which we will draw the revised graphic that depicts the implementation of the shortlisted   solution that incorporates the team ’s feedback and proposed changes that they agreed to as a group 

 Insights & Approach 

 The main pointer that we need to keep in mind is as a moderator of the session one needs to have   an open mind and not be partial to anything and hence the reason moderator is never a decision   maker and all he / she does is facilitate the session and abide by the participants decisions 

 Other pointer is it ’s not a group discussion each and every participant ’s opinion in the session is   designated in a particular category as in this case feasible solution but no internal solution that we   can leverage etc . 

 In addition yet again it underlies the importance of visualisation tool and how it makes the job easy   and helps to get everyone on the same page without a differing opinion and this graphic keeps on   changing dynamically based on the participants opinion and it serves a focal point for all discussions   that allows them to share their perspectives and develop insights into potential root causes of their   problems thereby reinforcing their understanding of the problem they are working to solve 

 Visualisation also helps to identify any shortcomings in the problem statement or that the data we   have so far i.e. is there anything additional to be added to the graphic and in what areas they need   to obtain information etc . 

 Thank you !
### Output: 