Journey mapping 

 Challenge & Selection 

 I work with a team that has been assigned a project to identify pain points in the processes of a given department and find areas of improvements . The goal is to improve the overall performance of the departments . Journey mapping is a design tool that helps us visualize the process that employees go through to accomplish their tasks . We used journey mapping because we wanted to identify hidden opportunities of improvement and provide better value for the employees . 

 Application 

 Starting from the recruiting process in the human resource department . We used journey mapping to trace the experience of the employees from the beginning of a workflow to the end . We shadowed the employees as they did their daily tasks . We also interviewed the employees and asked them about what they think are the most difficult tasks of their work . 

 Following the journey of the employees as they perform their tasks helped us to reach a better understanding of bottle necks they face and provide improvements that do n't only look good on paper but also in practice and creates better value for the employees . 

 Insight & Approach 

 Going through this experience   I learned that journey mapping is a tool that allows me to reach a better understanding of the problem I am trying to solve . In this project we were able to reach solutions that provided functional and emotional value to the department and the employees . 

 Since we were able to make a big impact on the employees of the human resources department and significant improvement on their performance . We will use journey mapping for our work in the next department . 


EMAIL: 
ID_NUM: 
NAME_STUDENT: 
PHONE_NUM: 
STREET_ADDRESS: 
URL_PERSONAL: 
USERNAME: 

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Journey mapping 

 Challenge & Selection 

 I work with a team that has been assigned a project to identify pain points in the processes of a given department and find areas of improvements . The goal is to improve the overall performance of the departments . Journey mapping is a design tool that helps us visualize the process that employees go through to accomplish their tasks . We used journey mapping because we wanted to identify hidden opportunities of improvement and provide better value for the employees . 

 Application 

 Starting from the recruiting process in the human resource department . We used journey mapping to trace the experience of the employees from the beginning of a workflow to the end . We shadowed the employees as they did their daily tasks . We also interviewed the employees and asked them about what they think are the most difficult tasks of their work . 

 Following the journey of the employees as they perform their tasks helped us to reach a better understanding of bottle necks they face and provide improvements that do n't only look good on paper but also in practice and creates better value for the employees . 

 Insight & Approach 

 Going through this experience   I learned that journey mapping is a tool that allows me to reach a better understanding of the problem I am trying to solve . In this project we were able to reach solutions that provided functional and emotional value to the department and the employees . 

 Since we were able to make a big impact on the employees of the human resources department and significant improvement on their performance . We will use journey mapping for our work in the next department .
### Output: 