Challenge : 

 I am member of my organization ’s ( food delivery chain ) supply chain management team . Our   challenge is to improve business by increasing sales and planning , monitoring , and execution   of supply chain activities . Supply chain management department contain 15 employees , as well   as the larger marketing department and IT department , with whom we work closely . We will   focus on trying to uncover a solution what our team members , as well as key stakeholders   within the larger supply chain department and IT department consider . 

 Selection : 

 The tool we selected is Mind Mapping . Mind mapping is one of the most powerful tools in the   design thinker 's toolbox . It 's used to look for patterns , it 's used to look for insights , that lead to   more creative solutions . We use the mind mapping process to capture and represent the minds   of our customers . We involve our colleagues in order to develop a common mind among them   regarding the current reality . 

 Application : 

 We divided the whole supply chain in steps . First step is we identified restaurants and dishes   having demand and then created a digital platform through which costumers can place orders .   We identified major choices of customers by doing polls or surveys . We introduced more   dishes based on customer ’s choice . For example : pork is not consumed in major parts of India ,   so introducing pork dishes would not be beneficial . Then we collect reviews from the costumers   for delivered dishes . According to the reviews we improved the dishes and changed our menu . 

 We invested in research and funded the restaurants for experimenting different combinations   to satisfy costumers requirements . We also identified different events and festivals and   accordingly increased items on those days . For ex : Sweets have high demands during festivals   than other days . We also started giving combo offers for food taken together generally ( like   junk food and soft drinks ) . We changed and adapted our menus according to customer ’s   requirement and increased our sales . We also invested in marketing our app . 

 Insight : 

 What I ’ve learned by this is it is important to know the minds of our customers to focus on   different possibilities and can choose best possible solutions . We can increase our sales by   working according to the customer ’s demands . 

 Approach : 

 Since I discovered that the most valuable aspect is the shared insights and learning , next time   I would use the mind mapping tool as well as visualization tool for a series of design thinking   activities . Then the revised graphic that incorporates their combined feedback can serve as a   reference tool throughout the remainder of the work . 


EMAIL: 
ID_NUM: 
NAME_STUDENT: 
PHONE_NUM: 
STREET_ADDRESS: 
URL_PERSONAL: 
USERNAME: 

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Challenge : 

 I am member of my organization ’s ( food delivery chain ) supply chain management team . Our   challenge is to improve business by increasing sales and planning , monitoring , and execution   of supply chain activities . Supply chain management department contain 15 employees , as well   as the larger marketing department and IT department , with whom we work closely . We will   focus on trying to uncover a solution what our team members , as well as key stakeholders   within the larger supply chain department and IT department consider . 

 Selection : 

 The tool we selected is Mind Mapping . Mind mapping is one of the most powerful tools in the   design thinker 's toolbox . It 's used to look for patterns , it 's used to look for insights , that lead to   more creative solutions . We use the mind mapping process to capture and represent the minds   of our customers . We involve our colleagues in order to develop a common mind among them   regarding the current reality . 

 Application : 

 We divided the whole supply chain in steps . First step is we identified restaurants and dishes   having demand and then created a digital platform through which costumers can place orders .   We identified major choices of customers by doing polls or surveys . We introduced more   dishes based on customer ’s choice . For example : pork is not consumed in major parts of India ,   so introducing pork dishes would not be beneficial . Then we collect reviews from the costumers   for delivered dishes . According to the reviews we improved the dishes and changed our menu . 

 We invested in research and funded the restaurants for experimenting different combinations   to satisfy costumers requirements . We also identified different events and festivals and   accordingly increased items on those days . For ex : Sweets have high demands during festivals   than other days . We also started giving combo offers for food taken together generally ( like   junk food and soft drinks ) . We changed and adapted our menus according to customer ’s   requirement and increased our sales . We also invested in marketing our app . 

 Insight : 

 What I ’ve learned by this is it is important to know the minds of our customers to focus on   different possibilities and can choose best possible solutions . We can increase our sales by   working according to the customer ’s demands . 

 Approach : 

 Since I discovered that the most valuable aspect is the shared insights and learning , next time   I would use the mind mapping tool as well as visualization tool for a series of design thinking   activities . Then the revised graphic that incorporates their combined feedback can serve as a   reference tool throughout the remainder of the work .
### Output: 