Design Thinking by using Mind Mapping 

 Mind mapping is one of the best tools for exploring and organizing a concept for which there   is a lot of data , both structured and unstructured . I am 22 years old and have just joined the   corporate world , so I might not have a lot of corporate or business insights , but can   extrapolate what I had learned from my days at the University .     Challenge   I work at a pharmaceutical company , which manufactures drugs for cancer . Due to the   COVID situation , there has been a shift in the work culture . The employee - friendly vibe has   turned into a prison inmate scenario . The entire company staff is divided into 3 divisions .   Manufacturing , Quality Assurance & R&D. The lunch halls are closed . Alternative eating   halls are set up . Chairs are placed with a 1.5 - meter gap between them . While I and probably   every employee of the company understands that these are measures taken to tackle the   COVID situation , nobody denies that the environment has turned pale , with no interactions ,   no laughter , no common lunches , and ultimately decreasing the working interest .     Selecting Mind Mapping   Mind mapping , as I have stated is what I believe to be a great asset for anyone in a thinking   process , and more so important when trying to innovate to solve problems . It can bring   together abstract data points , key parameters that seem to be separate , into one umbrella of   the problem , that is aimed to be solved . It does not require an artistic skillset , but a simple   understanding of how the elements connect to one other entity .   One recent concept that I came across is the concept of bidirectional linking . The app called   Roam Research popularized it recently and I have become a fan ever since . I believe that   mind mapping can take a concept from that , which is , if three entities A , B , C are present ,   and A is connected to C and B is connected to C , navigating from either of the 3 is possible   and the context of all three is mentioned in all the three of them . This might seem abstract   but will help to broaden the repertoire of employee experiences .     Application   The HR was tasked with this monumental task of identifying and improving the work culture   of the employees during the COVID times . The situation is was complicated by the fact that   the HRs work from home . Thus a novel method of getting into the shoes of the employees   was needed .    The HR recruited 5 personnel from the Manufacturing , 5 from Quality Assurance , and 5 from   the R&D as made them as TFHR , which stands for Temporary Field Human Resources .   These TFHRs have an additional role . They monitor the daily life of their department in the   company . Note points of interest , the avenues of boredom and neglect . They also talk to   their peers and collect their experiences .   The data that was collected was sent to the HR personnel in - charge of the departments .   They consolidate the information into nodes of a mind map , keeping the work environment   as its parent node . Every department gets a sub - parent node and each division inside the   department gets itself a sub - sub - parent node , with the employee feedback on the final nodal   level . A pattern started to emerge . 

 The production department employees were experiencing the worst of them all , followed by   the Quality Assurance , and then the R&D. The words used to describe the work environment   gradually went from OKAY to LONELY from R&D to Production . This is because the   production department employees max of 2 people at a time in a facility room . And the only   time they get to be with their friends is during the lunch breaks and snack breaks . The   condition of interaction improved gradually up to the R&D department .      Insight   The problem was not with the COVID . It was with how the workplace was organized across   the departments . The departments , even though separate , are nothing so for the employees .   One data among what was collected from the employees is the list of friends they usually   have lunch with . Most of them answered with names from other departments . The mindmap   was easily able to connect the dots , by the concept of bidirectional linking .   Thus it was evident that to improve the work environment and to improve the situation during   COVID times , some radical measures had to be taken . The HR is still in talks about the   specifics of what can be implemented , but the following are two of the suggestions in the   drawing board   Once a week is declared as the sticky note day . A huge pin - it board wall ( movable ) was   placed in the lunch area , where employees from one department can write messages in   sticky notes to other employees in a particular department ( each department will have its   specific wall ) indexed with their name and facility of work . These boards to be moved the   consecutive day to the respective departments to be as a message to the other department   friends . Even though there are phones and the internet , this idea seemed to bring a sense of   joy and suspense to the employees .   Plan number two was to play songs at the lunch hall . This eliminated the inmate feel the   distantly placed chairs brought to the lunch halls . Songs can be selected by the employees   who eat there by a foot pedal that connected to the song selector .      Approach   I personally believe that mind mapping is the best tool for this type of design thinking case .   Next time , I would broaden the ethnographic diversity and also taking into consideration of   employee ’s place of stay and marital status and living conditions ( alone or with friends ) .   Though this was n’t the NEXT BIG THING to be solved in innovation , it is much more   important to the employee ’s well - being , and I am happy to be a part of it . Design thinking can   be the difference between an idea forever stuck on the drawing board and it seeing the light   of day , however small or big the idea is , the change it brings to the lives of people benefitting   from it , is all the satisfaction that is needed . 


EMAIL: 
ID_NUM: 
NAME_STUDENT: 
PHONE_NUM: 
STREET_ADDRESS: 
URL_PERSONAL: 
USERNAME: 

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Design Thinking by using Mind Mapping 

 Mind mapping is one of the best tools for exploring and organizing a concept for which there   is a lot of data , both structured and unstructured . I am 22 years old and have just joined the   corporate world , so I might not have a lot of corporate or business insights , but can   extrapolate what I had learned from my days at the University .     Challenge   I work at a pharmaceutical company , which manufactures drugs for cancer . Due to the   COVID situation , there has been a shift in the work culture . The employee - friendly vibe has   turned into a prison inmate scenario . The entire company staff is divided into 3 divisions .   Manufacturing , Quality Assurance & R&D. The lunch halls are closed . Alternative eating   halls are set up . Chairs are placed with a 1.5 - meter gap between them . While I and probably   every employee of the company understands that these are measures taken to tackle the   COVID situation , nobody denies that the environment has turned pale , with no interactions ,   no laughter , no common lunches , and ultimately decreasing the working interest .     Selecting Mind Mapping   Mind mapping , as I have stated is what I believe to be a great asset for anyone in a thinking   process , and more so important when trying to innovate to solve problems . It can bring   together abstract data points , key parameters that seem to be separate , into one umbrella of   the problem , that is aimed to be solved . It does not require an artistic skillset , but a simple   understanding of how the elements connect to one other entity .   One recent concept that I came across is the concept of bidirectional linking . The app called   Roam Research popularized it recently and I have become a fan ever since . I believe that   mind mapping can take a concept from that , which is , if three entities A , B , C are present ,   and A is connected to C and B is connected to C , navigating from either of the 3 is possible   and the context of all three is mentioned in all the three of them . This might seem abstract   but will help to broaden the repertoire of employee experiences .     Application   The HR was tasked with this monumental task of identifying and improving the work culture   of the employees during the COVID times . The situation is was complicated by the fact that   the HRs work from home . Thus a novel method of getting into the shoes of the employees   was needed .    The HR recruited 5 personnel from the Manufacturing , 5 from Quality Assurance , and 5 from   the R&D as made them as TFHR , which stands for Temporary Field Human Resources .   These TFHRs have an additional role . They monitor the daily life of their department in the   company . Note points of interest , the avenues of boredom and neglect . They also talk to   their peers and collect their experiences .   The data that was collected was sent to the HR personnel in - charge of the departments .   They consolidate the information into nodes of a mind map , keeping the work environment   as its parent node . Every department gets a sub - parent node and each division inside the   department gets itself a sub - sub - parent node , with the employee feedback on the final nodal   level . A pattern started to emerge . 

 The production department employees were experiencing the worst of them all , followed by   the Quality Assurance , and then the R&D. The words used to describe the work environment   gradually went from OKAY to LONELY from R&D to Production . This is because the   production department employees max of 2 people at a time in a facility room . And the only   time they get to be with their friends is during the lunch breaks and snack breaks . The   condition of interaction improved gradually up to the R&D department .      Insight   The problem was not with the COVID . It was with how the workplace was organized across   the departments . The departments , even though separate , are nothing so for the employees .   One data among what was collected from the employees is the list of friends they usually   have lunch with . Most of them answered with names from other departments . The mindmap   was easily able to connect the dots , by the concept of bidirectional linking .   Thus it was evident that to improve the work environment and to improve the situation during   COVID times , some radical measures had to be taken . The HR is still in talks about the   specifics of what can be implemented , but the following are two of the suggestions in the   drawing board   Once a week is declared as the sticky note day . A huge pin - it board wall ( movable ) was   placed in the lunch area , where employees from one department can write messages in   sticky notes to other employees in a particular department ( each department will have its   specific wall ) indexed with their name and facility of work . These boards to be moved the   consecutive day to the respective departments to be as a message to the other department   friends . Even though there are phones and the internet , this idea seemed to bring a sense of   joy and suspense to the employees .   Plan number two was to play songs at the lunch hall . This eliminated the inmate feel the   distantly placed chairs brought to the lunch halls . Songs can be selected by the employees   who eat there by a foot pedal that connected to the song selector .      Approach   I personally believe that mind mapping is the best tool for this type of design thinking case .   Next time , I would broaden the ethnographic diversity and also taking into consideration of   employee ’s place of stay and marital status and living conditions ( alone or with friends ) .   Though this was n’t the NEXT BIG THING to be solved in innovation , it is much more   important to the employee ’s well - being , and I am happy to be a part of it . Design thinking can   be the difference between an idea forever stuck on the drawing board and it seeing the light   of day , however small or big the idea is , the change it brings to the lives of people benefitting   from it , is all the satisfaction that is needed .
### Output: 