Instituto Loureiro : Company General Use 

 Storytelling is perhaps the most powerful of the design thinking tools . We , humans , are instinctively   storytellers . From a young age we crave a bedtime story . We have our attention fixed on a captivating   narrative , that often inspires us to become who we are later . That ’s way there are stories everywhere   we care to look : the children moral tales , the local folklore , the grand myths . It could be argued that we   never outgrow that crave for the bedtime story under a calm lamplight . So , stemming from that fact , I   use storytelling constantly in my work . There is n’t a single example to indicate this fact , there are plenty . 

 I work as a field engineer , I find myself in constant need to convince high management of a certain   solution in the field that should be implemented to prevent future problems and potential failures . The   members of management are usually not close to the field and are therefore unaware of the real   problems at the several sites . They need either see them themselves , or be told vividly what the field   needs so they could then provide funds or any other sort of support to resolve potential issues . That   way I use storytelling . Telling anyone who ’s in charge what needs to done in a form of a story . Even if it   is design related , like for instance a new proposal to modify the design of an equipment in the field , that   also needs a story . 

 What I want to share is , I think , an interesting example of using storytelling . The field that I cover is   large , mostly desert area . There are a lot of remote locations and equipment . Remote Terminal Units ,   RTUs , are control circuits used for remote locations to control a certain process linked to a much larger   equipment like a valve , a filter , or a pipeline . These RTUs are prone to power failure , and other such   issues since they are in inaccessible locations . The failure must be attended by an electrician usually to   resolve , even after midnight . This is an obvious waste of resources . My proposal was to automate the   RTUs , like mini - substations . Here I had to use storytelling to convince everyone about this . They were   used to the situation as it was since they were first hired , they could n’t conceive of an alternative . So , I   had to convince them that it is better to have these RTUs fully automated by installing an   uninterruptable power supply , a UPS , that would act seamlessly , switching power from one source to a   back - up source without any interruptions . 

 The story I told was a real one . I told them about the weekend day of one electrician that was called to a   remote field from his home . He was spending some much - needed quality time with his children . Al that   was ruined when he got the call to report immediately to the site , for an RTU was down . When he   arrived , there was nothing much he could do , the transformer that powered the RTU was damaged , he   had to wait for hours for a back - up generator to arrive and power the unit back . He did n’t return home   until 4 am in the morning . But he could n’t rest , he had to go back the next morning at 11 am to oversee   the installation of the transformer . 

 After I told them this story , I said now picture if we have a UPS installed there , RTU would have been   working fine , no interruptions to the operation . The next day someone will visit as routine check and   would see that the back - up has been activated , that would then lead to fixing whatever problem that   may have caused it to switch so . By simply having that device installed there , designed to withstand such   blows , we would have saved numerous resources , and the man would be safe with his family , having a   good time . 

 Designing such a system was not easy . But it was worth it . It not only saved a lot of potential   interruptions , it boosted efficiency immensely . After that simple story , everyone kept saying why did n’t   we implement this earlier . All it took is a tale .   And for all future design ideas , or any other idea that I   come up with , I shall put my trust in the power of story . 


EMAIL: 
ID_NUM: 
NAME_STUDENT: 
PHONE_NUM: 
STREET_ADDRESS: 
URL_PERSONAL: 
USERNAME: 

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Instituto Loureiro : Company General Use 

 Storytelling is perhaps the most powerful of the design thinking tools . We , humans , are instinctively   storytellers . From a young age we crave a bedtime story . We have our attention fixed on a captivating   narrative , that often inspires us to become who we are later . That ’s way there are stories everywhere   we care to look : the children moral tales , the local folklore , the grand myths . It could be argued that we   never outgrow that crave for the bedtime story under a calm lamplight . So , stemming from that fact , I   use storytelling constantly in my work . There is n’t a single example to indicate this fact , there are plenty . 

 I work as a field engineer , I find myself in constant need to convince high management of a certain   solution in the field that should be implemented to prevent future problems and potential failures . The   members of management are usually not close to the field and are therefore unaware of the real   problems at the several sites . They need either see them themselves , or be told vividly what the field   needs so they could then provide funds or any other sort of support to resolve potential issues . That   way I use storytelling . Telling anyone who ’s in charge what needs to done in a form of a story . Even if it   is design related , like for instance a new proposal to modify the design of an equipment in the field , that   also needs a story . 

 What I want to share is , I think , an interesting example of using storytelling . The field that I cover is   large , mostly desert area . There are a lot of remote locations and equipment . Remote Terminal Units ,   RTUs , are control circuits used for remote locations to control a certain process linked to a much larger   equipment like a valve , a filter , or a pipeline . These RTUs are prone to power failure , and other such   issues since they are in inaccessible locations . The failure must be attended by an electrician usually to   resolve , even after midnight . This is an obvious waste of resources . My proposal was to automate the   RTUs , like mini - substations . Here I had to use storytelling to convince everyone about this . They were   used to the situation as it was since they were first hired , they could n’t conceive of an alternative . So , I   had to convince them that it is better to have these RTUs fully automated by installing an   uninterruptable power supply , a UPS , that would act seamlessly , switching power from one source to a   back - up source without any interruptions . 

 The story I told was a real one . I told them about the weekend day of one electrician that was called to a   remote field from his home . He was spending some much - needed quality time with his children . Al that   was ruined when he got the call to report immediately to the site , for an RTU was down . When he   arrived , there was nothing much he could do , the transformer that powered the RTU was damaged , he   had to wait for hours for a back - up generator to arrive and power the unit back . He did n’t return home   until 4 am in the morning . But he could n’t rest , he had to go back the next morning at 11 am to oversee   the installation of the transformer . 

 After I told them this story , I said now picture if we have a UPS installed there , RTU would have been   working fine , no interruptions to the operation . The next day someone will visit as routine check and   would see that the back - up has been activated , that would then lead to fixing whatever problem that   may have caused it to switch so . By simply having that device installed there , designed to withstand such   blows , we would have saved numerous resources , and the man would be safe with his family , having a   good time . 

 Designing such a system was not easy . But it was worth it . It not only saved a lot of potential   interruptions , it boosted efficiency immensely . After that simple story , everyone kept saying why did n’t   we implement this earlier . All it took is a tale .   And for all future design ideas , or any other idea that I   come up with , I shall put my trust in the power of story .
### Output: 