Challenge & Selection 

 The first tool I would use , would be the Visualization , or Visual   Thinking Tool , to understand the problem before identifying   and assuming possible solutions to the problem .   I will later use   this approach to observe the customers . I would choose mind   mapping for this . As mind mapping helps to organise many   things , just in one doodle I could say . 

 Application 

 I would start the process by borrowing the concept from   previous research , and discussed in Dave Gray ’s book , “ The   Connected Company ” .   If the approach would help then great ,   or else I would do a different thing visually . I would call all my   foodie mates / customers , give them menus of different South   Indian restaurants . 

 For the activity , I would divide the customers into 4 - 5 groups of   participants each . Each representing what type of menu is   promising , font wise , colour wise , image wise , and which   restaurant is good quality wise , quantity wise , etc . Each group   would have a small ruled book that they could write on directly ,   or use sticky notes for comments . Also , I would ask them some   questions to answer , I give them approximately 45 minutes or   more to discuss the questions while they are analysing which   place is promising … I would keep the common ones in the   insights of each group , and then add additional insights after   the group discussion and write it down in one of the book ’s last   page … . Later on I would create a mind map doodle that would   combine the shared and new insights from the group   discussion , and then create something that incorporates their   feedback and proposed changes that they agreed to as a group . 

 Insight & Approach 

 What I could learn from conducting this exercise with several   groups would be that I could incorporate their feedback which   is very important for understanding them . The most valuable   aspect of the activity would be shared through mind mapping ,   shared learning occurs while they would work to define their   problem .   It would give them a more clarity , a focal point for   discussion that would make them share their perspectives and   develop insights into potential root causes of their problems .   They could then help me understand and the owners   understand how they could represent themselves better which   could lead to a successful business . 

 From this I learned that the most valuable aspect is the shared   insights and learning , next time I would use the visualization   tool for every starting point for design activities which would be   followed by mind mapping , because as a group or as an   individual , it is important to understand and learn system   thinking then understand the accessibility of ideas and then   focus on the end result as to what would work . I hope this   would work and I would love to incorporate this after this covid- 19 situation , because we miss eating South Indian food ! 


EMAIL: 
ID_NUM: 
NAME_STUDENT: 
PHONE_NUM: 
STREET_ADDRESS: 
URL_PERSONAL: 
USERNAME: 

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Challenge & Selection 

 The first tool I would use , would be the Visualization , or Visual   Thinking Tool , to understand the problem before identifying   and assuming possible solutions to the problem .   I will later use   this approach to observe the customers . I would choose mind   mapping for this . As mind mapping helps to organise many   things , just in one doodle I could say . 

 Application 

 I would start the process by borrowing the concept from   previous research , and discussed in Dave Gray ’s book , “ The   Connected Company ” .   If the approach would help then great ,   or else I would do a different thing visually . I would call all my   foodie mates / customers , give them menus of different South   Indian restaurants . 

 For the activity , I would divide the customers into 4 - 5 groups of   participants each . Each representing what type of menu is   promising , font wise , colour wise , image wise , and which   restaurant is good quality wise , quantity wise , etc . Each group   would have a small ruled book that they could write on directly ,   or use sticky notes for comments . Also , I would ask them some   questions to answer , I give them approximately 45 minutes or   more to discuss the questions while they are analysing which   place is promising … I would keep the common ones in the   insights of each group , and then add additional insights after   the group discussion and write it down in one of the book ’s last   page … . Later on I would create a mind map doodle that would   combine the shared and new insights from the group   discussion , and then create something that incorporates their   feedback and proposed changes that they agreed to as a group . 

 Insight & Approach 

 What I could learn from conducting this exercise with several   groups would be that I could incorporate their feedback which   is very important for understanding them . The most valuable   aspect of the activity would be shared through mind mapping ,   shared learning occurs while they would work to define their   problem .   It would give them a more clarity , a focal point for   discussion that would make them share their perspectives and   develop insights into potential root causes of their problems .   They could then help me understand and the owners   understand how they could represent themselves better which   could lead to a successful business . 

 From this I learned that the most valuable aspect is the shared   insights and learning , next time I would use the visualization   tool for every starting point for design activities which would be   followed by mind mapping , because as a group or as an   individual , it is important to understand and learn system   thinking then understand the accessibility of ideas and then   focus on the end result as to what would work . I hope this   would work and I would love to incorporate this after this covid- 19 situation , because we miss eating South Indian food !
### Output: 