Reflection - Journey Mapping 

 Challenge & Selection 

 The success of a project is based on the application of a defined structure and an effective work   methodology , which is based on key points of evaluation , data management , information   analysis and other tools that enter in different phases of the project . 

 Within the development process of new projects and innovation , I consider that Journey   Mapping is one of the key processes to get good results , the involvement of our key players   from the beginning of a project , to define the feasibility of the solution that we are visualizing ,   as well as to analyze if the proposed solution is adequate to meet the need that has been   identified , the approach to our internal or external customers to put ourselves in their shoes   and have an authentic perspective from their role , is fundamental to include it within the   justification of the project . 

 Application 

 Once a need or an area of opportunity is detected in a process or system that requires   attention and solution through the development of a project to land the improvement or   proposal , the first step is to start from a visualization process , identify possible solutions to   address this problem and then enter the Journey Mapping process . 

 Following the methodology , when I was appointed as leader in the development of a project , a   key point where I invested time strategically , is within the Journey Mapping process with the   key players , which are the customers and the main beneficiaries or affected with the project   activities . 

 The first step was to convene an individual session with each of the leaders of the areas , to first   work separately and understand in a neutral context , their comments , suggestions , questions   and concerns of the proposed solution , which allowed me to build with them a positive stance   towards improvement , with each of my customers individually , to assess the risks and dangers ,   as well as the positive impact of the project . 

 This process allowed me to document and analyze the information that I was able to obtain   from this process of interaction with the customers , to put in perspective how they see from   different points of view each one of them , from their positions , as well as their knowledge and   experiences that allowed me to improve and enrich the analysis process , as well as to identify   the " How if " the project could be developed . 

 Once the process of individual sessions was completed , I scheduled a session with all the key   players present , where I could see that the previous individual work , allowed the session to 

 analyze the final points to complete this process in a more comprehensive way , predicting that   the project will be well seen to start in the next stages . 

 Insight and Approach 

 The knowledge , learning and application of these tools , allows me to conclude , that in the   development of a project , the initial approach as well as the first stages is not only to develop   good ideas that are innovative , suggesting high impact changes to address a need that is   identified . 

 It is important to ensure that the involvement of stakeholders , such as our customers , key   players and those involved in the project process , is identified from the beginning , to know and   understand through their perspectives , how they envision the project we plan to develop to put   them in alignment with this vision . 

 Besides being a key point , it generates a pre - approval process for the project development   process , the clients also feel grateful because they feel that their opinion is important for us   and for the project , and this surely favors their involvement and support in the rest of the   stages . 


EMAIL: 
ID_NUM: 
NAME_STUDENT: 
PHONE_NUM: 
STREET_ADDRESS: 
URL_PERSONAL: 
USERNAME: 

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Reflection - Journey Mapping 

 Challenge & Selection 

 The success of a project is based on the application of a defined structure and an effective work   methodology , which is based on key points of evaluation , data management , information   analysis and other tools that enter in different phases of the project . 

 Within the development process of new projects and innovation , I consider that Journey   Mapping is one of the key processes to get good results , the involvement of our key players   from the beginning of a project , to define the feasibility of the solution that we are visualizing ,   as well as to analyze if the proposed solution is adequate to meet the need that has been   identified , the approach to our internal or external customers to put ourselves in their shoes   and have an authentic perspective from their role , is fundamental to include it within the   justification of the project . 

 Application 

 Once a need or an area of opportunity is detected in a process or system that requires   attention and solution through the development of a project to land the improvement or   proposal , the first step is to start from a visualization process , identify possible solutions to   address this problem and then enter the Journey Mapping process . 

 Following the methodology , when I was appointed as leader in the development of a project , a   key point where I invested time strategically , is within the Journey Mapping process with the   key players , which are the customers and the main beneficiaries or affected with the project   activities . 

 The first step was to convene an individual session with each of the leaders of the areas , to first   work separately and understand in a neutral context , their comments , suggestions , questions   and concerns of the proposed solution , which allowed me to build with them a positive stance   towards improvement , with each of my customers individually , to assess the risks and dangers ,   as well as the positive impact of the project . 

 This process allowed me to document and analyze the information that I was able to obtain   from this process of interaction with the customers , to put in perspective how they see from   different points of view each one of them , from their positions , as well as their knowledge and   experiences that allowed me to improve and enrich the analysis process , as well as to identify   the " How if " the project could be developed . 

 Once the process of individual sessions was completed , I scheduled a session with all the key   players present , where I could see that the previous individual work , allowed the session to 

 analyze the final points to complete this process in a more comprehensive way , predicting that   the project will be well seen to start in the next stages . 

 Insight and Approach 

 The knowledge , learning and application of these tools , allows me to conclude , that in the   development of a project , the initial approach as well as the first stages is not only to develop   good ideas that are innovative , suggesting high impact changes to address a need that is   identified . 

 It is important to ensure that the involvement of stakeholders , such as our customers , key   players and those involved in the project process , is identified from the beginning , to know and   understand through their perspectives , how they envision the project we plan to develop to put   them in alignment with this vision . 

 Besides being a key point , it generates a pre - approval process for the project development   process , the clients also feel grateful because they feel that their opinion is important for us   and for the project , and this surely favors their involvement and support in the rest of the   stages .
### Output: 