Reflection- Storytelling 

 Challenge and Selection     I love storytelling as a tool , first and foremost because I love conveying and providing insight through   stories and examples , and I find it to be such an effective way of gaining stakeholder ’s attention and   building empathy with a user group and the situations we are designing for .   I really connect with what Albert Louis , Chief Learning Officer , at Mars ; is saying in the course   session about Storytelling as a tool , that “ Storytelling is the difference between solving a problem and   creating a cause . ” Coursera : Design Thinking for Innovation , week 2 , video : “ Storytelling Tool ” . 

 Application 

 I particularly remember one incident in which storytelling became a powerful tool for the service I   was working on . We were working on creating digital services for farmers to enhance the process of   feed ordering . We needed to work with a range of industry specialists in order to build the service   around the domain knowledge . In order to be able to quickly put them into the types of situations   we were thinking of designing our service around , and to set the stage with the typical customer   problems , jobs to be done , and how they currently are experiencing them- storytelling became an   extremely efficient tool in onboarding them and get them to think about the subject from their own   point of view . 

 It is also effective in the other way Albert Louis is pointing out , that “ Storytelling says it 's not about   the list of things we have to do , it 's about the connection that we give to people about a piece of   information that we 're trying to share .   A good story at its essence , is simply conveying a message   that has logic . ” ( Coursera : Design Thinking for Innovation , week 2 , video : “ Storytelling Tool ” ) . 

 Insight 

 We found that through using storytelling in our initial meetings and project description , we were   able to quickly onboard stakeholders , team members and other interest into our vision , get them on   our side , and motivated to contribute with their own views and ideas . 

 Approach 

 I would think about expanding the use of storytelling , finding more ways of using storytelling as a   tool for onboarding and creating empathy with the user groups and personas we are working with ,   and support our main narratives with extended content , such as video , photos , illustrations and   storymaps- to use storytelling as a tool for several purposes- in demos , onboarding , project   presentations and so on . 


EMAIL: 
ID_NUM: 
NAME_STUDENT: 
PHONE_NUM: 
STREET_ADDRESS: 
URL_PERSONAL: 
USERNAME: 

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Reflection- Storytelling 

 Challenge and Selection     I love storytelling as a tool , first and foremost because I love conveying and providing insight through   stories and examples , and I find it to be such an effective way of gaining stakeholder ’s attention and   building empathy with a user group and the situations we are designing for .   I really connect with what Albert Louis , Chief Learning Officer , at Mars ; is saying in the course   session about Storytelling as a tool , that “ Storytelling is the difference between solving a problem and   creating a cause . ” Coursera : Design Thinking for Innovation , week 2 , video : “ Storytelling Tool ” . 

 Application 

 I particularly remember one incident in which storytelling became a powerful tool for the service I   was working on . We were working on creating digital services for farmers to enhance the process of   feed ordering . We needed to work with a range of industry specialists in order to build the service   around the domain knowledge . In order to be able to quickly put them into the types of situations   we were thinking of designing our service around , and to set the stage with the typical customer   problems , jobs to be done , and how they currently are experiencing them- storytelling became an   extremely efficient tool in onboarding them and get them to think about the subject from their own   point of view . 

 It is also effective in the other way Albert Louis is pointing out , that “ Storytelling says it 's not about   the list of things we have to do , it 's about the connection that we give to people about a piece of   information that we 're trying to share .   A good story at its essence , is simply conveying a message   that has logic . ” ( Coursera : Design Thinking for Innovation , week 2 , video : “ Storytelling Tool ” ) . 

 Insight 

 We found that through using storytelling in our initial meetings and project description , we were   able to quickly onboard stakeholders , team members and other interest into our vision , get them on   our side , and motivated to contribute with their own views and ideas . 

 Approach 

 I would think about expanding the use of storytelling , finding more ways of using storytelling as a   tool for onboarding and creating empathy with the user groups and personas we are working with ,   and support our main narratives with extended content , such as video , photos , illustrations and   storymaps- to use storytelling as a tool for several purposes- in demos , onboarding , project   presentations and so on .
### Output: 