Design Thinking 

 Challenge : 

 I work as a system analyst in Supply Chain Management organization . My team is responsible for   maintaining and enhancing systems / applications used by the organizations . Any changes to the   system must be completed after alignment between stakeholders which include business owner ,   procedure unit , and Technical Team . The team was in charge of enhancing the bidding process to   find a solution that offers electronic submission from potential vendors , while safely maintain their   confidential information . The selection from the company was to utilize an existing procurement   network , SAP Ariba . The challenge for the team was to ensure the system can be utilized and   design a process that follows the company ’s internal procedure and guideline . 

 Selection : 

 Conducting an in - depth research to available system / application to do the e - bidding process was 

 not enough , what is more important is how can it be used to make sure the current procurement   processes are reflected without sacrificing information security and compliance with internal   procedure . The first thing the team used is a visualization tool that was developed to show the   process flow diagram in collaboration with stakeholders . The diagram helped in identifying the key   tasks in the current process . Also , the diagram was used to design the system tasks and used as   a reference to ensure compliance with internal policies and procedures as it is with no changes . 

 Application : 

 During the implementation stage of the designed tasks , we faced some issues where the system   process and capabilities was unable to satisfy specific procedures . Therefore , we had to modify 

 procedure or business process to fit with system capabilities . To ensure the system tasks were   designed to fit procedure , few procurements were selected to be a pilot for the system ( Learning   Launch ) . During the learning launch , we found out that some of the processes were not included   in the process flow diagram . That required adjustment and correction of the design . Testing with   pilots gave us more insights on how to improve the system and modify it . When the system was   deployed , the issues raised by users had guided us to refine the process and streamline it more 

 and more . 

 Insight & Approach : 

 The use of the visualization through process flow diagram was very useful to explain the business   process to technical team and break - down the process further for specific tasks to be developed   in the system . However , a cross - functional group was required to ensure that all process were   implemented . Nonetheless , we only worked with business owner and technical team , and neither   were actually responsible for the implementation of the procurement process . We missed two key   stakeholders : the end user represented as contract advisor / contract administrator , and policy and   procedure team responsible to update the system . 

 The use of pilot ( learning launch ) was essential to find the flaws in the system . Whenever we had   an issue with the process , we would conduct a meeting to come up with possible work around and   plan to resolve the issue . I believe even though that we had a successful launch of the system , we 

 Design Thinking 

 would have made it more effective if we had the chance to train the team involved in designing the   system in the capabilities of the SAP Ariba network . Also , I think we had a lot of changes after   realizing that the exact process can not be translated as is to the system without enhancement .   Our focus was to keep the procedures as is , and it should be improving the current process by   doing a secondary research on the best business practices and interviews with the companies 

 using the same procurement system . 


EMAIL: 
ID_NUM: 
NAME_STUDENT: 
PHONE_NUM: 
STREET_ADDRESS: 
URL_PERSONAL: 
USERNAME: 

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Design Thinking 

 Challenge : 

 I work as a system analyst in Supply Chain Management organization . My team is responsible for   maintaining and enhancing systems / applications used by the organizations . Any changes to the   system must be completed after alignment between stakeholders which include business owner ,   procedure unit , and Technical Team . The team was in charge of enhancing the bidding process to   find a solution that offers electronic submission from potential vendors , while safely maintain their   confidential information . The selection from the company was to utilize an existing procurement   network , SAP Ariba . The challenge for the team was to ensure the system can be utilized and   design a process that follows the company ’s internal procedure and guideline . 

 Selection : 

 Conducting an in - depth research to available system / application to do the e - bidding process was 

 not enough , what is more important is how can it be used to make sure the current procurement   processes are reflected without sacrificing information security and compliance with internal   procedure . The first thing the team used is a visualization tool that was developed to show the   process flow diagram in collaboration with stakeholders . The diagram helped in identifying the key   tasks in the current process . Also , the diagram was used to design the system tasks and used as   a reference to ensure compliance with internal policies and procedures as it is with no changes . 

 Application : 

 During the implementation stage of the designed tasks , we faced some issues where the system   process and capabilities was unable to satisfy specific procedures . Therefore , we had to modify 

 procedure or business process to fit with system capabilities . To ensure the system tasks were   designed to fit procedure , few procurements were selected to be a pilot for the system ( Learning   Launch ) . During the learning launch , we found out that some of the processes were not included   in the process flow diagram . That required adjustment and correction of the design . Testing with   pilots gave us more insights on how to improve the system and modify it . When the system was   deployed , the issues raised by users had guided us to refine the process and streamline it more 

 and more . 

 Insight & Approach : 

 The use of the visualization through process flow diagram was very useful to explain the business   process to technical team and break - down the process further for specific tasks to be developed   in the system . However , a cross - functional group was required to ensure that all process were   implemented . Nonetheless , we only worked with business owner and technical team , and neither   were actually responsible for the implementation of the procurement process . We missed two key   stakeholders : the end user represented as contract advisor / contract administrator , and policy and   procedure team responsible to update the system . 

 The use of pilot ( learning launch ) was essential to find the flaws in the system . Whenever we had   an issue with the process , we would conduct a meeting to come up with possible work around and   plan to resolve the issue . I believe even though that we had a successful launch of the system , we 

 Design Thinking 

 would have made it more effective if we had the chance to train the team involved in designing the   system in the capabilities of the SAP Ariba network . Also , I think we had a lot of changes after   realizing that the exact process can not be translated as is to the system without enhancement .   Our focus was to keep the procedures as is , and it should be improving the current process by   doing a secondary research on the best business practices and interviews with the companies 

 using the same procurement system .
### Output: 