Challenge 

 According to Jeremy Alexis , there are two types of problems that an organization can face : puzzles   and mysteries . Puzzles are problems that can be solved by an absolute number , or data . Mysteries   are specifically differentiated by the fact that no single piece of data can solve the problem . They   also require systems thinking , prototypes . That ’s why designers more adapted , as experimenting is a   key solution . Of all the mysteries out there , I have chosen to highlight the challenge that schools are   currently facing . Let 's imagine that a school wants to ensure the well - being of its students , who   number 550 in 2021 and are between 20 and 25 years old . There are French people , and the   stakeholders who are involved are the administration , the teachers and the students . 

 Selection 

 The tool I first use is Storytelling . Storytelling is the activity of telling or writing stories . I chose it   because it puts the human beings and their experience front and center . As we ’re facing a social   problem , I think it is the tool that suits best to caption all emotional and material needs . 

 Application 

 I start the process by dividing students into smaller groups ( 30 students ) , so that everyone has the   possibility to speak . Then , I ask each teacher in the groups to ask them this question , " Tell the other   students about a problem you encountered this year . " All students then report their stories , and they   are then asked to classify their various problems into categories that bring together problems related   to the same topic . For example , one category for money , one for food , one for exams , one for   distance work , etc .   Furthermore , I want to know how they faced those problems . So the next   question is asked : “ How do you solve the problem ? ” . In the same way , a list of solutions is created   according to each category of problems . It is also asked to list the difficulties encountered , as well   as the problems that could not be solved . Finally , a last question is asked : " What would be THE   thing that would make you happier at school ? " . A new list is created highlighting possible   connections between the different ideas . 

 At the end , students are asked to choose one category from all those that have been told . The   category that received consensus is then chosen and told in front of the different stakeholders , by the   students themselves , who report their different stories and their possible solutions . I then ask for   feedback from them as well as the emotions felt while listening to the students . " What are we doing   for these students ? " : I translate the challenge into a cause . The different stories allowed to create a   group conversation that is concerned by concrete situations , and then facilitated the emergence of   ideas and efficient solutions . 

 Insights 

 What I have learned from conducting this exercise with several groups is the fact that emotional   stimulus is important for reinforcing their understanding of the problem they are working to solve ,   the more valuable aspect of the activity is the shared experiences and trust between students . I also   realized that some types of problems were recurrent , regardless of the students ' social profile . For   example , the exercise showed that all students had suffered from the isolation caused by the   pandemic . Design thinking has put the human back at the center of the concerns , rather than just the   academic level of the school . Finally , thanks to this human - centered strategy , and open to all   options , I understood that the students ' well - being was a priority and could only contribute to the   success of the school and their studies . 

 Approach 

 Since I discovered that the most valuable aspect is the shared experiences and trust between   students , next time I would use the mindmapping activity as a starting point . The multitude of ideas   and stories that emerged can easily be thought of in themes and patterns . The systematic differences   could have allowed us to draw up different personas and in this way good insghts too . 


EMAIL: 
ID_NUM: 
NAME_STUDENT: 
PHONE_NUM: 
STREET_ADDRESS: 
URL_PERSONAL: 
USERNAME: 

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Challenge 

 According to Jeremy Alexis , there are two types of problems that an organization can face : puzzles   and mysteries . Puzzles are problems that can be solved by an absolute number , or data . Mysteries   are specifically differentiated by the fact that no single piece of data can solve the problem . They   also require systems thinking , prototypes . That ’s why designers more adapted , as experimenting is a   key solution . Of all the mysteries out there , I have chosen to highlight the challenge that schools are   currently facing . Let 's imagine that a school wants to ensure the well - being of its students , who   number 550 in 2021 and are between 20 and 25 years old . There are French people , and the   stakeholders who are involved are the administration , the teachers and the students . 

 Selection 

 The tool I first use is Storytelling . Storytelling is the activity of telling or writing stories . I chose it   because it puts the human beings and their experience front and center . As we ’re facing a social   problem , I think it is the tool that suits best to caption all emotional and material needs . 

 Application 

 I start the process by dividing students into smaller groups ( 30 students ) , so that everyone has the   possibility to speak . Then , I ask each teacher in the groups to ask them this question , " Tell the other   students about a problem you encountered this year . " All students then report their stories , and they   are then asked to classify their various problems into categories that bring together problems related   to the same topic . For example , one category for money , one for food , one for exams , one for   distance work , etc .   Furthermore , I want to know how they faced those problems . So the next   question is asked : “ How do you solve the problem ? ” . In the same way , a list of solutions is created   according to each category of problems . It is also asked to list the difficulties encountered , as well   as the problems that could not be solved . Finally , a last question is asked : " What would be THE   thing that would make you happier at school ? " . A new list is created highlighting possible   connections between the different ideas . 

 At the end , students are asked to choose one category from all those that have been told . The   category that received consensus is then chosen and told in front of the different stakeholders , by the   students themselves , who report their different stories and their possible solutions . I then ask for   feedback from them as well as the emotions felt while listening to the students . " What are we doing   for these students ? " : I translate the challenge into a cause . The different stories allowed to create a   group conversation that is concerned by concrete situations , and then facilitated the emergence of   ideas and efficient solutions . 

 Insights 

 What I have learned from conducting this exercise with several groups is the fact that emotional   stimulus is important for reinforcing their understanding of the problem they are working to solve ,   the more valuable aspect of the activity is the shared experiences and trust between students . I also   realized that some types of problems were recurrent , regardless of the students ' social profile . For   example , the exercise showed that all students had suffered from the isolation caused by the   pandemic . Design thinking has put the human back at the center of the concerns , rather than just the   academic level of the school . Finally , thanks to this human - centered strategy , and open to all   options , I understood that the students ' well - being was a priority and could only contribute to the   success of the school and their studies . 

 Approach 

 Since I discovered that the most valuable aspect is the shared experiences and trust between   students , next time I would use the mindmapping activity as a starting point . The multitude of ideas   and stories that emerged can easily be thought of in themes and patterns . The systematic differences   could have allowed us to draw up different personas and in this way good insghts too .
### Output: 