Biblio - motional Experience Mapping 

 The   Use   of   Visualization   to   Understand   the   Library   Studying    Experience 

 Challenge 

 I ’ve studied in class , on busses , in coffee shops , in bed . I ’ve studied at the gym on the   treadmill . I ’ve even studied at a bar during happy . I ’ve studied in a lot of place , but I can   never get myself to study at the university library . When friends and colleagues ask why I   never study at the library , I could n't really articulate a persuasive answer . All I ’d say is that I   did n’t like to go there much . Truth is , I did n’t know why .     After taking this Design Thinking course , I decided to further investigate this personal   challenge . I felt I was missing out on a seminal graduate school experience and wanted to   better understand why . To do so , I decided to use two approaches :   the visualization design   thinking tool and creating emotional maps of the experience . 

 Selection 

 The process of visualization “ allows us to think in a nonverbal way ” ( Lesson 1 , ​Visualization   Tool​ video ) . It helps us communicate complex ideas by activating the , “ [ right side ] of our   brain , parts of our creativity , that we might not normally be using in the course of   conversation ” ( Lesson 1 , ​Visualization Tool​ video ) . I decided to recall a time I went to the   library to study and to visualize on post - it notes the different parts of the experience . I   wanted to create a storyboard of the experience .     I also decided to create an emotional map of my experience of going to the library . An   emotional map is a representational tool that would allow me to recognize the different   emotions at different parts of an experience . I wanted to immerse myself in the experience   and surface the pain points that were inhibiting me from normally going to the library to   study . 

 Application & Insights 

 So , on a Saturday morning I decided to tackle this challenge . I first started by recalling a time   I went to the university library ; and on post - it notes , I drew a representation of each of the   steps : getting dressed , hoping on the bus , getting to the library , finding a spot to study ,   studying , getting back on the bus , and heading home . While this process helped me   consider the experience in it ’s entirety ( what happens before I get to the library and what   happens afterwards ) , I felt that major parts of the experience were missing . Afterall , the 

 visualization and storyboarding exercise did not help me identify the parts of the experience   that were inhibiting me from going to the library to study .      For that reason , I decided to go to the library and track my entire experience . I grabbed a   pen and journal and began noting down everything I was doing as I was preparing to go to   the library . I was noted down the nature of the experience : from very unfavorable to very   favorable . I made sure to capture how I felt about each part of the experience . I wanted to be   as exhaustive as possible . Some of the steps I wrote down included : deciding what to wear ,   deciding what to pack , figuring out the bus schedule , finding a quiet place in the library ,   moving to find a place with a electric plug , getting hungry , etc … On the bus ride back home ,   I flipped through my journal . I must have had 50 + annotated entries !     As soon I got back home , I started working on my emotional experience map . I divided the   experience into 5 stages : 

 1 . Anticipating ( i.e. , getting ready to go to the library )   2 . Entering ( i.e. , getting to the library )   3 . Engaging ( i.e. , studying )   4 . Exiting ( i.e. , leaving to go back home )   5 . Reflecting ( i.e. , looking back at the experience ) 

 For each of the stages , I mapped the different parts of the experience and how I felt at those   moments . I ended up with a chart : the y - axis represented the intensity of the emotion and   the x - axis represented the flow of the experience from anticipating to reflecting . Annotated   points on the chart represented different aspects of the experience . This emotional   experience mapping exercise helped me identify the culprit : At the library , I could not engage   in productive procrastination . When I got bored studying at the library , I did not have any   welcomed and productive distractions . As I thought about other places I studied , there was   always something meaningful and fulfilling I could do as a quick study break . At the library I   felt stuck .      While I felt I effective in using the experience mapping tool to identify the problem , I resorted   to creating an annotated chart of my experience . I think that storyboarding my entire   experience would have added another layer of welcomed complexity . For instance , I feel I   would have represented extreme pain points of my experience in a really emotionally   exaggerated hand - drawn cartoon - y figure . Who knows ? Maybe I would have uncovered   additional culprits . 

 All in all , this experience mapping activity helped me identify the problem and provided me   with insight to help me design and test a solution : Next time I go to the library to study , I   could try bringing a fun book to read as a productive distraction .      Both the storyboarding and experience mapping exercises helped me understand that my   experiences are composed of many micro - interactions with the context . This became 

 evident when I compared my original , retrospective recollection of the library experience with   the final emotional map . While this course proved how powerful Design Thinking can be for   solving real - world , wicked problems , using these tools on myself helped me see the value of   the Design Thinking approach in helping me better understand my behaviors and tackling   some of my own challenges . 

 Approach 

 Overall , I felt this exercise was successful . However ( if this course taught me anything )   there ’s always room for improvement . One thing I realized when I was studying at the library ,   is that I was forgetting at times to journal what was happening . At some points I became so   immerses in the experience that I forgot to track it ! While I ’m sure that this state of flow has   its positives , I can see that sometimes it could be detrimental to the experience mapping   process ( i.e. , forgetting to capture key parts of the experience ) . One thing I could do to   improve this process is to prompt myself to do a self - check every 2 minutes . For instance , I   could set my phone to go off every 2 minutes .      Another improvement to this process would be to map my most favorable studying   experience and compare that to the library experience . I often favor to study at a coffee   shop . Maybe comparing the coffee shop studying experience to that of the library would help   me uncover additional insights . 


EMAIL: 
ID_NUM: 
NAME_STUDENT: 
PHONE_NUM: 
STREET_ADDRESS: 
URL_PERSONAL: 
USERNAME: 

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Biblio - motional Experience Mapping 

 The   Use   of   Visualization   to   Understand   the   Library   Studying    Experience 

 Challenge 

 I ’ve studied in class , on busses , in coffee shops , in bed . I ’ve studied at the gym on the   treadmill . I ’ve even studied at a bar during happy . I ’ve studied in a lot of place , but I can   never get myself to study at the university library . When friends and colleagues ask why I   never study at the library , I could n't really articulate a persuasive answer . All I ’d say is that I   did n’t like to go there much . Truth is , I did n’t know why .     After taking this Design Thinking course , I decided to further investigate this personal   challenge . I felt I was missing out on a seminal graduate school experience and wanted to   better understand why . To do so , I decided to use two approaches :   the visualization design   thinking tool and creating emotional maps of the experience . 

 Selection 

 The process of visualization “ allows us to think in a nonverbal way ” ( Lesson 1 , ​Visualization   Tool​ video ) . It helps us communicate complex ideas by activating the , “ [ right side ] of our   brain , parts of our creativity , that we might not normally be using in the course of   conversation ” ( Lesson 1 , ​Visualization Tool​ video ) . I decided to recall a time I went to the   library to study and to visualize on post - it notes the different parts of the experience . I   wanted to create a storyboard of the experience .     I also decided to create an emotional map of my experience of going to the library . An   emotional map is a representational tool that would allow me to recognize the different   emotions at different parts of an experience . I wanted to immerse myself in the experience   and surface the pain points that were inhibiting me from normally going to the library to   study . 

 Application & Insights 

 So , on a Saturday morning I decided to tackle this challenge . I first started by recalling a time   I went to the university library ; and on post - it notes , I drew a representation of each of the   steps : getting dressed , hoping on the bus , getting to the library , finding a spot to study ,   studying , getting back on the bus , and heading home . While this process helped me   consider the experience in it ’s entirety ( what happens before I get to the library and what   happens afterwards ) , I felt that major parts of the experience were missing . Afterall , the 

 visualization and storyboarding exercise did not help me identify the parts of the experience   that were inhibiting me from going to the library to study .      For that reason , I decided to go to the library and track my entire experience . I grabbed a   pen and journal and began noting down everything I was doing as I was preparing to go to   the library . I was noted down the nature of the experience : from very unfavorable to very   favorable . I made sure to capture how I felt about each part of the experience . I wanted to be   as exhaustive as possible . Some of the steps I wrote down included : deciding what to wear ,   deciding what to pack , figuring out the bus schedule , finding a quiet place in the library ,   moving to find a place with a electric plug , getting hungry , etc … On the bus ride back home ,   I flipped through my journal . I must have had 50 + annotated entries !     As soon I got back home , I started working on my emotional experience map . I divided the   experience into 5 stages : 

 1 . Anticipating ( i.e. , getting ready to go to the library )   2 . Entering ( i.e. , getting to the library )   3 . Engaging ( i.e. , studying )   4 . Exiting ( i.e. , leaving to go back home )   5 . Reflecting ( i.e. , looking back at the experience ) 

 For each of the stages , I mapped the different parts of the experience and how I felt at those   moments . I ended up with a chart : the y - axis represented the intensity of the emotion and   the x - axis represented the flow of the experience from anticipating to reflecting . Annotated   points on the chart represented different aspects of the experience . This emotional   experience mapping exercise helped me identify the culprit : At the library , I could not engage   in productive procrastination . When I got bored studying at the library , I did not have any   welcomed and productive distractions . As I thought about other places I studied , there was   always something meaningful and fulfilling I could do as a quick study break . At the library I   felt stuck .      While I felt I effective in using the experience mapping tool to identify the problem , I resorted   to creating an annotated chart of my experience . I think that storyboarding my entire   experience would have added another layer of welcomed complexity . For instance , I feel I   would have represented extreme pain points of my experience in a really emotionally   exaggerated hand - drawn cartoon - y figure . Who knows ? Maybe I would have uncovered   additional culprits . 

 All in all , this experience mapping activity helped me identify the problem and provided me   with insight to help me design and test a solution : Next time I go to the library to study , I   could try bringing a fun book to read as a productive distraction .      Both the storyboarding and experience mapping exercises helped me understand that my   experiences are composed of many micro - interactions with the context . This became 

 evident when I compared my original , retrospective recollection of the library experience with   the final emotional map . While this course proved how powerful Design Thinking can be for   solving real - world , wicked problems , using these tools on myself helped me see the value of   the Design Thinking approach in helping me better understand my behaviors and tackling   some of my own challenges . 

 Approach 

 Overall , I felt this exercise was successful . However ( if this course taught me anything )   there ’s always room for improvement . One thing I realized when I was studying at the library ,   is that I was forgetting at times to journal what was happening . At some points I became so   immerses in the experience that I forgot to track it ! While I ’m sure that this state of flow has   its positives , I can see that sometimes it could be detrimental to the experience mapping   process ( i.e. , forgetting to capture key parts of the experience ) . One thing I could do to   improve this process is to prompt myself to do a self - check every 2 minutes . For instance , I   could set my phone to go off every 2 minutes .      Another improvement to this process would be to map my most favorable studying   experience and compare that to the library experience . I often favor to study at a coffee   shop . Maybe comparing the coffee shop studying experience to that of the library would help   me uncover additional insights .
### Output: 