STORY TELLING AS A TOOL FOR KNOWLEDGE TRANSFER TO COMMUNITY : A 

 CASE STUDY OF COVID-19 

 Davide Carletti 

 Vice Chancellor , Marias Gamesa , Ludhiana , India 

 The Subject :   Pandemic of COVID-19 

 The novel corona virus and the Covid-19 disease it causes , have become the 

 gravest public - health threat across the   globe , and on March 11 , 2020    the WHO 

 declared it as a pandemic . Like in other nations , it has put pan India on the super alert 

 mode . Almost all organizations and departments , public or private , are now working 

 from home . 

 As a preventive measure and to ensure social distancing , faculty , staff and 

 students have   been given a   break till   further orders under the instructions of the 

 Government , Higher Education Department and UGC . The lockdown is likely to be 

 extended further . 

 The Marias Gamesa is fully concerned that the endangered pandemic situation 

 which is beyond control should not cause academic loss of students . It has discontinued 

 classroom   instruction   and   moved   classes   online   as   one   of   the   ways   to   help 

 students continue their studies when the university is closed . 

 The Challenge for Knowledge Transfer Regarding COVID-19 

 Knowledge flow and knowledge transfer are strategically vital to organizations for 

 several reasons .   For a deadly healthcare problem like COVID-19 , the knowledge flow 

 should be accurate , timely and continuous . The biggest challenge is to stop the spread 

 of the virus and take the needed precautions to stop its entering the community phase . 

 In view of this , the present   activity   was selected so that Marias Gamesa could 

 perform its intended duty of knowledge flow and transfer to its faculty , staff , students 

 and other stakeholders . As its Vice Chancellor , I deemed it proper to identify the task of 

 Story Telling to carry   out the activity effectively . 

 The Case Study of Story Telling 

 The story telling for knowledge transfer facilitates the better co - ordination of work 

 flow linking multiple sub - units and people . Furthermore , it can enable the organizations 

 to focus on emerging   opportunities requiring the collaboration of   related sub - units . The 

 present case study is therefore selected as : 

 “ Story telling as a tool for knowledge transfer to community : a case study of COVID-19 ” 

 Selection of the Tool Design 

 I have purposely selected Story Telling ( Module 2 ) for my task of spreading 

 awareness as to what precautions can be used to keep the virus at bay and how to stay 

 protected .   Since the prevention is better than cure and one has to focus on one ’s own 

 protection first , the story telling can help propagate the guidelines such as : 

  Social distancing , 

  Staying at home , 

  Sanitizing the stuffs and hands using sanitizers or washing with soap and water 

  Following a sequencing of activities involving surface contamination 

  Observing all directives of the government , statuary bodies and the WHO , etc . 

 I consider the topic I chose for my case presentation can be better dealt with this 

 module of Story Telling . 

 1 . I   took   story   telling   in   groups   of   students ,   faculty ,   parents   and   volunteers 

 ( mentors ) . The origin of virus , its contagiousness , spread and precautions were 

 told in vernacular terms 

 2 . The   benefits   of using   sanitizers , washing   hands with   foaming   soaps for 20 

 seconds   repeatedly ,   sharing   importance   of   cleaning   door   handles ,   valets , 

 keyrings , currency notes , shoes , etc . was highlighted in the story . 

 3 . The feedback and personal experience of others were asked 

 4 . Including the feedback in subsequent stories for other groups were useful 

 5 . The story telling was undertaken in an interactive way 

 6 . The story telling involved the listeners to be story tellers in their own way 

 7 . The transfer of knowledge was made easy by including ideoms and proverbs 

 during the talk . 

 Description of My Reflection 

  The challenge description of the case study   provides   description in adequate   details . 

  The example   describes the selected tool including the needed information is a   useful way 

  The description of tool has been given in adequate details . It indicates how the   activities were done . 

  The    insight description of the case has been given . 

  Since the case study is being taken up under a situation beyond control , the   alternative approach has not been suggested . 

  The description given here is adequate and useful 

 The story telling is an effective tool to communicate the information about the 

 COVID-19 to the community and to disseminate the effective preventive measures . 

 Application of the Tool 

 The Marias Gamesa took an initiative of On - line Education . The free digital content 

 along with relevant links , resource material are made available to students without any 

 charges . The content is in conformity with the curriculum and has been devised to 

 impart chapter wise and topic wise learning and assessment . The online access is 

 available either on android mobile , phone , tablet , laptop or desk top .   The teachers have 

 prepared daily task format on Google sheets and the same is followed and monitored by 

 higher authorities on daily basis . 

 The   faculty   is   delivering   online   deliberations   in   interactive   mode   –   video 

 conferencing , and Skype . The subject matter notes , resource material , questionnaire , 

 etc . , are provided to students through the Google Class Rooms generated by the ERP 

 System of the University . The links of useful video clippings , webinars , simulators , ppts , 

 slide shows and recorded talks are being shared among students .   The students speak , 

 ask questions , and take part in the discussion with their teachers . 

 Not only for students , University has also taken a step forward by going Digital 

 and successfully implemented ERP solution in just a time span of four months with such 

 a   big   success to achieve   paperless university .   This module   is functional   for staff , 

 students , administration and various other sections . The students , who are still in the 

 hostels have been provided wireless internet hotspots facilitating them to use WiFi to 

 complete course work and log on classes . The ppts are loaded with voice over for topics 

 relevant to the courses . 

 Assignments topics are being shared with students on the assignment panel . 

 Students are made to work on these and submit completed assignments online by the 

 fixed time . The efforts are proving successful and daily progress is being monitored . 

 The Insight Gained 

 By implementing the initiative of online education using the ICT and IT provisions 

 several gains have been experienced . The major ones are : 

  The administrative and gubernatorial departments working online can   help 

 students in case of need . 

  The students can reap the benefit in terms of interacting with their teachers and 

 mentors . There is no loss of study even during the lockdown . The faculty can 

 ensure that their education is not affected in any way due to the ‘ lockdown ’ . The 

 university has made arrangement for appraisal of assignments , quizzes and 

 online tests have been made . 

  The On - line education can be started in educational institution . Working from 

 home can be an acceptable system in educational and gubernatorial offices . It 

 leads to several benefits including : less pollution , cost - effective working , reduced 

 risk   of   travelling ,   less accidents ,   slowing   down   global   warming   due   to   less 

 pollution due to burning of fuels and hydrocarbons . 

  The Marias Gamesa pleads its students , faculty and staff to observe all precautions 

 and stay protected against the spread of corona virus . 


EMAIL: 
ID_NUM: 
NAME_STUDENT: Davide Carletti
PHONE_NUM: 
STREET_ADDRESS: 
URL_PERSONAL: 
USERNAME: 

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: STORY TELLING AS A TOOL FOR KNOWLEDGE TRANSFER TO COMMUNITY : A 

 CASE STUDY OF COVID-19 

 Davide Carletti 

 Vice Chancellor , Marias Gamesa , Ludhiana , India 

 The Subject :   Pandemic of COVID-19 

 The novel corona virus and the Covid-19 disease it causes , have become the 

 gravest public - health threat across the   globe , and on March 11 , 2020    the WHO 

 declared it as a pandemic . Like in other nations , it has put pan India on the super alert 

 mode . Almost all organizations and departments , public or private , are now working 

 from home . 

 As a preventive measure and to ensure social distancing , faculty , staff and 

 students have   been given a   break till   further orders under the instructions of the 

 Government , Higher Education Department and UGC . The lockdown is likely to be 

 extended further . 

 The Marias Gamesa is fully concerned that the endangered pandemic situation 

 which is beyond control should not cause academic loss of students . It has discontinued 

 classroom   instruction   and   moved   classes   online   as   one   of   the   ways   to   help 

 students continue their studies when the university is closed . 

 The Challenge for Knowledge Transfer Regarding COVID-19 

 Knowledge flow and knowledge transfer are strategically vital to organizations for 

 several reasons .   For a deadly healthcare problem like COVID-19 , the knowledge flow 

 should be accurate , timely and continuous . The biggest challenge is to stop the spread 

 of the virus and take the needed precautions to stop its entering the community phase . 

 In view of this , the present   activity   was selected so that Marias Gamesa could 

 perform its intended duty of knowledge flow and transfer to its faculty , staff , students 

 and other stakeholders . As its Vice Chancellor , I deemed it proper to identify the task of 

 Story Telling to carry   out the activity effectively . 

 The Case Study of Story Telling 

 The story telling for knowledge transfer facilitates the better co - ordination of work 

 flow linking multiple sub - units and people . Furthermore , it can enable the organizations 

 to focus on emerging   opportunities requiring the collaboration of   related sub - units . The 

 present case study is therefore selected as : 

 “ Story telling as a tool for knowledge transfer to community : a case study of COVID-19 ” 

 Selection of the Tool Design 

 I have purposely selected Story Telling ( Module 2 ) for my task of spreading 

 awareness as to what precautions can be used to keep the virus at bay and how to stay 

 protected .   Since the prevention is better than cure and one has to focus on one ’s own 

 protection first , the story telling can help propagate the guidelines such as : 

  Social distancing , 

  Staying at home , 

  Sanitizing the stuffs and hands using sanitizers or washing with soap and water 

  Following a sequencing of activities involving surface contamination 

  Observing all directives of the government , statuary bodies and the WHO , etc . 

 I consider the topic I chose for my case presentation can be better dealt with this 

 module of Story Telling . 

 1 . I   took   story   telling   in   groups   of   students ,   faculty ,   parents   and   volunteers 

 ( mentors ) . The origin of virus , its contagiousness , spread and precautions were 

 told in vernacular terms 

 2 . The   benefits   of using   sanitizers , washing   hands with   foaming   soaps for 20 

 seconds   repeatedly ,   sharing   importance   of   cleaning   door   handles ,   valets , 

 keyrings , currency notes , shoes , etc . was highlighted in the story . 

 3 . The feedback and personal experience of others were asked 

 4 . Including the feedback in subsequent stories for other groups were useful 

 5 . The story telling was undertaken in an interactive way 

 6 . The story telling involved the listeners to be story tellers in their own way 

 7 . The transfer of knowledge was made easy by including ideoms and proverbs 

 during the talk . 

 Description of My Reflection 

  The challenge description of the case study   provides   description in adequate   details . 

  The example   describes the selected tool including the needed information is a   useful way 

  The description of tool has been given in adequate details . It indicates how the   activities were done . 

  The    insight description of the case has been given . 

  Since the case study is being taken up under a situation beyond control , the   alternative approach has not been suggested . 

  The description given here is adequate and useful 

 The story telling is an effective tool to communicate the information about the 

 COVID-19 to the community and to disseminate the effective preventive measures . 

 Application of the Tool 

 The Marias Gamesa took an initiative of On - line Education . The free digital content 

 along with relevant links , resource material are made available to students without any 

 charges . The content is in conformity with the curriculum and has been devised to 

 impart chapter wise and topic wise learning and assessment . The online access is 

 available either on android mobile , phone , tablet , laptop or desk top .   The teachers have 

 prepared daily task format on Google sheets and the same is followed and monitored by 

 higher authorities on daily basis . 

 The   faculty   is   delivering   online   deliberations   in   interactive   mode   –   video 

 conferencing , and Skype . The subject matter notes , resource material , questionnaire , 

 etc . , are provided to students through the Google Class Rooms generated by the ERP 

 System of the University . The links of useful video clippings , webinars , simulators , ppts , 

 slide shows and recorded talks are being shared among students .   The students speak , 

 ask questions , and take part in the discussion with their teachers . 

 Not only for students , University has also taken a step forward by going Digital 

 and successfully implemented ERP solution in just a time span of four months with such 

 a   big   success to achieve   paperless university .   This module   is functional   for staff , 

 students , administration and various other sections . The students , who are still in the 

 hostels have been provided wireless internet hotspots facilitating them to use WiFi to 

 complete course work and log on classes . The ppts are loaded with voice over for topics 

 relevant to the courses . 

 Assignments topics are being shared with students on the assignment panel . 

 Students are made to work on these and submit completed assignments online by the 

 fixed time . The efforts are proving successful and daily progress is being monitored . 

 The Insight Gained 

 By implementing the initiative of online education using the ICT and IT provisions 

 several gains have been experienced . The major ones are : 

  The administrative and gubernatorial departments working online can   help 

 students in case of need . 

  The students can reap the benefit in terms of interacting with their teachers and 

 mentors . There is no loss of study even during the lockdown . The faculty can 

 ensure that their education is not affected in any way due to the ‘ lockdown ’ . The 

 university has made arrangement for appraisal of assignments , quizzes and 

 online tests have been made . 

  The On - line education can be started in educational institution . Working from 

 home can be an acceptable system in educational and gubernatorial offices . It 

 leads to several benefits including : less pollution , cost - effective working , reduced 

 risk   of   travelling ,   less accidents ,   slowing   down   global   warming   due   to   less 

 pollution due to burning of fuels and hydrocarbons . 

  The Marias Gamesa pleads its students , faculty and staff to observe all precautions 

 and stay protected against the spread of corona virus .
### Output: 