Design Tool – Secondary Research 

 Challenge and Selection 

 The challenge presented itself a few month ago when an American College   contacted the consultancy firm , I work for to support the institution in the creation of   a Re - Opening Plan for safely re - starting activities after COVID-19 Lockdown . The plan   had to answer the educational needs of the College student while being compliant   with the indications presented at a federal and state level . 

 The aspects to be analysed and answered in the plan included but were not limited   to , assessment of technical characteristics of all HVAC systems and equipment , re- layout of classrooms and common areas for ensuring the six feet apart standard ,   rescheduled activities and re plan lessons to offer both on site and remote class   options , distribution of hand sanitizer and disinfectant wipes , implement contact   tracing solutions , etc . 

 In order to correctly assess the current situation and offer proper and sustainable   options to address the different issues it was necessary to collect all the data regarding   building plans , equipment plans , current lesson schedules , staff and student risk   population , number of students that could go back to campus , and to summarize all   the data that allow our work team to understand the current situation . 

 The difficulties were on the one hand the fact the client did not have all the necessary   information well organized or did not have the information at all , and the ( at the   moment ) ongoing lockdown and peculiarities of the situation represented a great   difficulty for a technical team to go an do a on site visit . Therefore , it was necessary to   find alternative ways to gather information that help the team to create a coherent   and feasible plan . 

 Considering all the aspect detailed before the selection was clear , it was necessary   to conduct secondary research , gathering bibliographical information from best   practices and studying how other colleges were managing the situation throughout   the country an in particular in the State of reference , and by gathering information   directly from the different stakeholders . 

 Application 

 The secondary research was conducted in two phases : 

 1 . Bibliographical research : the team collected sector Best Practices and 

 examples of other local institutions both colleges and universities to identify the   common points and the aspect the were less explore . Given the dimension of   the colleges analysed it as necessary also to study details on the management   of common areas such as , library , gym , cafeteria and dining rooms , etc . 

 2 . Interviews : having analyse all the available information the team selected a 

 list of key stakeholders to contact and interview in order to gather information   and answer to the unknown aspect . On the one hand , the team interviewed   the main stakeholders such as college staff , professors , students , maintenance   and cleaning providers , to understand their points of view , their needs , their   fears and created a realistic map of what their expected and what was really   possible within the context and colleges capabilities . On the other hand , the   team also took advantages of the already existing organizations created to   address the COVID-19 crisis and contacted some state organization to gather   further information that helped to formulate a cohesive plan . 

 Insight and approach 

 After completing the secondary research it was clear to the team the path to follow ,   the team was able to identify the type of lesson that should be carried out in person   and the one that could be carry out remotely , also it was possible to create a list of   the population that was considered at risk , professor with and advance age , staff ,   teachers and students with an previous health condition that might represent a risk ,   and created a plan that allow this individuals to either work / study remotely or minimize   the time they should spend on site ensuring the highest levels of safety for them . 

 Even though the specific technical information regarding the HVAC equipment was   incomplete during the interviews it was possible to gather some information that allow   the team to propose short term solutions where it was identify a possible risk of   contamination . And the fact the information was not available gave the team the   idea of creating a long - term proposition to help the college to gather technical and   structural information for a greater control and management on the assets . 

 In this case the interviews were carried out remotely , given the extraordinary situation ,   but a great tool to enrich the results of a secondary research might be and on - site   exploration for a situation like this one . Visiting the spaces and getting to see the   actual traffic flow within the spaces , how students and staff really move and actually   used the common areas would be a great tool to better adjust the proposed solutions . 


EMAIL: 
ID_NUM: 
NAME_STUDENT: 
PHONE_NUM: 
STREET_ADDRESS: 
URL_PERSONAL: 
USERNAME: 

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Design Tool – Secondary Research 

 Challenge and Selection 

 The challenge presented itself a few month ago when an American College   contacted the consultancy firm , I work for to support the institution in the creation of   a Re - Opening Plan for safely re - starting activities after COVID-19 Lockdown . The plan   had to answer the educational needs of the College student while being compliant   with the indications presented at a federal and state level . 

 The aspects to be analysed and answered in the plan included but were not limited   to , assessment of technical characteristics of all HVAC systems and equipment , re- layout of classrooms and common areas for ensuring the six feet apart standard ,   rescheduled activities and re plan lessons to offer both on site and remote class   options , distribution of hand sanitizer and disinfectant wipes , implement contact   tracing solutions , etc . 

 In order to correctly assess the current situation and offer proper and sustainable   options to address the different issues it was necessary to collect all the data regarding   building plans , equipment plans , current lesson schedules , staff and student risk   population , number of students that could go back to campus , and to summarize all   the data that allow our work team to understand the current situation . 

 The difficulties were on the one hand the fact the client did not have all the necessary   information well organized or did not have the information at all , and the ( at the   moment ) ongoing lockdown and peculiarities of the situation represented a great   difficulty for a technical team to go an do a on site visit . Therefore , it was necessary to   find alternative ways to gather information that help the team to create a coherent   and feasible plan . 

 Considering all the aspect detailed before the selection was clear , it was necessary   to conduct secondary research , gathering bibliographical information from best   practices and studying how other colleges were managing the situation throughout   the country an in particular in the State of reference , and by gathering information   directly from the different stakeholders . 

 Application 

 The secondary research was conducted in two phases : 

 1 . Bibliographical research : the team collected sector Best Practices and 

 examples of other local institutions both colleges and universities to identify the   common points and the aspect the were less explore . Given the dimension of   the colleges analysed it as necessary also to study details on the management   of common areas such as , library , gym , cafeteria and dining rooms , etc . 

 2 . Interviews : having analyse all the available information the team selected a 

 list of key stakeholders to contact and interview in order to gather information   and answer to the unknown aspect . On the one hand , the team interviewed   the main stakeholders such as college staff , professors , students , maintenance   and cleaning providers , to understand their points of view , their needs , their   fears and created a realistic map of what their expected and what was really   possible within the context and colleges capabilities . On the other hand , the   team also took advantages of the already existing organizations created to   address the COVID-19 crisis and contacted some state organization to gather   further information that helped to formulate a cohesive plan . 

 Insight and approach 

 After completing the secondary research it was clear to the team the path to follow ,   the team was able to identify the type of lesson that should be carried out in person   and the one that could be carry out remotely , also it was possible to create a list of   the population that was considered at risk , professor with and advance age , staff ,   teachers and students with an previous health condition that might represent a risk ,   and created a plan that allow this individuals to either work / study remotely or minimize   the time they should spend on site ensuring the highest levels of safety for them . 

 Even though the specific technical information regarding the HVAC equipment was   incomplete during the interviews it was possible to gather some information that allow   the team to propose short term solutions where it was identify a possible risk of   contamination . And the fact the information was not available gave the team the   idea of creating a long - term proposition to help the college to gather technical and   structural information for a greater control and management on the assets . 

 In this case the interviews were carried out remotely , given the extraordinary situation ,   but a great tool to enrich the results of a secondary research might be and on - site   exploration for a situation like this one . Visiting the spaces and getting to see the   actual traffic flow within the spaces , how students and staff really move and actually   used the common areas would be a great tool to better adjust the proposed solutions .
### Output: 