Example Reflection – Learning Launch 

 Challenge        I am the head of the HR team and I am also responsible for providing skilled personnel to a number of   our customers on an outsourced model . One such customer has requirements for a specific software   related skill which is not available in the market . The client also had a mindset of getting highly skilled   staff and as a practice they were not interested in recruiting junior staff . We were hard pressed to find   the people with the relevant skills which were within budget which would make commercial sense for   both parties .      My company had developed the ability for training junior technical staff and we were already aware of   the benefits of adding less experienced but well trained staff to manage costs . Therefore , we were   convinced that this approach would also work for the new technology training . We managed to convince   the customer that this approach would work and they agreed after we told them that we would take on   the cost of training . It had long term implications for us financially if we could convince the customer to   be open towards recruiting junior personnel .         Selection      We used a learning launch to get the customer on board . We ran an advertisement campaign and   managed to shortlist about 20 candidates and the customer interviewed . The candidates performed   extremely well in the initial interviews and our idea was slowly getting acceptance .      We wanted to use a learning launch to try out the idea of Our team has already gone through several   design thinking activities / tools , so we are ready to try the learning launch tool . Broadly speaking , the   learning launch is an experiment meant to quickly test an idea and prototype .       Application     During this launch , our focus was on creating a new mindset within the ranks of the customer ’s   management team and giving them a flavor of broadening their recruitment criteria with a benefit in   terms of cost . We also wanted the first batch of recruits to succeed . We planned technical as well as soft   skill trainings to make sure that they would succeed in the job . The success of this initiative would give   us more revenue and higher margins .      This learning launch was a long term ( 3 - 6 months ) . We had periodic reviews to ensure that the trainees   were exposed to the customers . To make sure we got the customers commitment , we involved their   technical specialists to conduct some of the training programs giving them face time with the potential   recruits .            Insight 

 Through this initiative we learnt that a period of 3 - 6 months training is required for the recruits to be   fully conversant on the technical aspects . The soft skills training was essential and a critical success   factor in getting them selected by the customer . Involving the customer stakeholders in the training   process gave them ownership . For the recruits the brand image of the customer and potential learning   opportunities in a changing field gave them confidence and motivation in their chosen path .     Since this was a pilot launch and we were trying this out in a real environment with specific outcomes , it   was critical for us to ensure that the initial batch was a success . We also found out there was one person   who was not suitable to continue with the training due to reduced commitment . This also helped us to   set a baseline for future recruits .         Approach      So far through training different batches , we have gained a lot of insights . The initial learning launch was   invaluable to make the program a success . This also has open up new opportunities that we did not   foresee with the customer . From the time of the initial launch we have successfully increase our   footprint with the customer and have seen a potential revenue growth . 


EMAIL: 
ID_NUM: 
NAME_STUDENT: 
PHONE_NUM: 
STREET_ADDRESS: 
URL_PERSONAL: 
USERNAME: 

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Example Reflection – Learning Launch 

 Challenge        I am the head of the HR team and I am also responsible for providing skilled personnel to a number of   our customers on an outsourced model . One such customer has requirements for a specific software   related skill which is not available in the market . The client also had a mindset of getting highly skilled   staff and as a practice they were not interested in recruiting junior staff . We were hard pressed to find   the people with the relevant skills which were within budget which would make commercial sense for   both parties .      My company had developed the ability for training junior technical staff and we were already aware of   the benefits of adding less experienced but well trained staff to manage costs . Therefore , we were   convinced that this approach would also work for the new technology training . We managed to convince   the customer that this approach would work and they agreed after we told them that we would take on   the cost of training . It had long term implications for us financially if we could convince the customer to   be open towards recruiting junior personnel .         Selection      We used a learning launch to get the customer on board . We ran an advertisement campaign and   managed to shortlist about 20 candidates and the customer interviewed . The candidates performed   extremely well in the initial interviews and our idea was slowly getting acceptance .      We wanted to use a learning launch to try out the idea of Our team has already gone through several   design thinking activities / tools , so we are ready to try the learning launch tool . Broadly speaking , the   learning launch is an experiment meant to quickly test an idea and prototype .       Application     During this launch , our focus was on creating a new mindset within the ranks of the customer ’s   management team and giving them a flavor of broadening their recruitment criteria with a benefit in   terms of cost . We also wanted the first batch of recruits to succeed . We planned technical as well as soft   skill trainings to make sure that they would succeed in the job . The success of this initiative would give   us more revenue and higher margins .      This learning launch was a long term ( 3 - 6 months ) . We had periodic reviews to ensure that the trainees   were exposed to the customers . To make sure we got the customers commitment , we involved their   technical specialists to conduct some of the training programs giving them face time with the potential   recruits .            Insight 

 Through this initiative we learnt that a period of 3 - 6 months training is required for the recruits to be   fully conversant on the technical aspects . The soft skills training was essential and a critical success   factor in getting them selected by the customer . Involving the customer stakeholders in the training   process gave them ownership . For the recruits the brand image of the customer and potential learning   opportunities in a changing field gave them confidence and motivation in their chosen path .     Since this was a pilot launch and we were trying this out in a real environment with specific outcomes , it   was critical for us to ensure that the initial batch was a success . We also found out there was one person   who was not suitable to continue with the training due to reduced commitment . This also helped us to   set a baseline for future recruits .         Approach      So far through training different batches , we have gained a lot of insights . The initial learning launch was   invaluable to make the program a success . This also has open up new opportunities that we did not   foresee with the customer . From the time of the initial launch we have successfully increase our   footprint with the customer and have seen a potential revenue growth .
### Output: 