Guayaquil , September 24 , 2020 .   Name : Adam Filip   Project : “ Mirror Lake Laundry and Press Solutions ” 

 Challenge : 

 My challenge was more complicated than what I thought at the beginning , to be honest I   believed that my group of problem solvers would finish this job in 1 or 2 weeks . However ,   it was not . The problem we were assigned was a question from our employer : How can   he get more contracts and success in his micro - business with our help ? 

 The person who hired us for this university problem solving project is called Saman Mojica , he is an excellent mechanical engineer . He has studied at recognized   universities in the United States and Argentina . Saman is dedicated to advising and   auditing metallic and mechanical structures and civil works in the national environment   ( Ecuador ) and abroad . Their main problem was not the quality of their work or the lack   of funding , their biggest problem is that not many people knew the usefulness of their   work and who could offer that service , that is , lack of advertising or marketing and   ignorance of the possible clients regarding the work offered by Saman Jaramillo and his   micro - company called “ Bachpan NGO ” . 

 Selection : 

 It is for this reason that we lean towards “ Storytelling ” , although we also use other tools   many times , such as : “ Visualization ” or “ Learning Launch ” . These additional tools and   steps were very helpful as we uncovered hidden issues that neither Hector nor we had   seen in the beginning . But we all create the same hypothesis . Our hypothesis was that , if   we were able to obtain the most efficient solution for all the problems that slowly came   to light , we could achieve our main objective , which was for Saman 's micro - business to   expand . For this and many other reasons , it was very important that we integrate all these   tools and apply them in different processes , at different times , in order to obtain what we   wanted as a group . 

 Application : 

 We know that it is a mistake to give an obvious and quick answer to a problem that   suddenly arises . That happened to us in this case , when we saw Hector 's problem , we   immediately all said that it was a problem of advertising . Over time , after talking for many   hours with Saman , who is the creator and current Operations Manager of Mirror Lake Laundry and Press S.A. ,   and with his father , who is his biggest investor ; We realized that maybe they had a lack   of publicity , but that was not their only problem . At that moment we realized that there   were many more problems than when talking to them , they came to light . 

 Apart from their obvious publicity problem , they believed that they did not have enough   contracts because not all people knew why they should do this work in their constructions   or projects ; Another problem is that Saman did not have permanent workers , technically   it was a one - person company that was in charge of everything ; Their offices were small ,   not nice , and located far from the city center ( even for us it was difficult to get there ) , so   we had a lot of problems to solve , and so we tested our hypothesis that if we gave a   solution to all these problems , we could improve the Mirror Lake Laundry and Press sales environment . That 's   what we did . We ask Saman to hire staff that meet his interests and that they work   permanently , and also that he delegate certain tasks so that he has more time for his affairs .   Also , move to a nicer office closer to the city center . That was fixed immediately . 

 Saman , September 24 , 2020 .   Name : Adam Filip   Project : “ Mirror Lake Laundry and Press Solutions ” 

 Then , we implemented a not so conventional method , as I told you in the past , not all   people knew why the work that Saman was doing was important and necessary , their   ignorance took away Mirror Lake Laundry and Press 's jobs , and it was very important because the Local   Government of Saman requires that auditing work be carried out on any work of   certain engineering branches , in order to improve industrial and civil safety , in contrast ,   if these works are not carried out , the assigned fines would be very high . It is for this   reason that we thought that we should " educate people and future clients " with short   YouTube videos where Saman explains why his work is important , in a way that is   visually attractive for those who see this video and in the end his information would come   out of contact for future jobs , this video would be paid advertising and would appear on   social networks such as Facebook , Twitter or Instagram on the phones of people who live   in the closest local environment ( Saman ) and a little more open ( Ecuador ) . All these   solutions helped in their respective problems , but together they reached the main   objective : to grow Saman 's company , Mirror Lake Laundry and Press , with our free group help . Finally , the local   population knew why what Hector did was important , then they went to his new offices   that had a very friendly atmosphere or made quotes through his remodeled website                   ( https://www.solfiten.com/ ) , and then they signed their contracts with Saman or his   delegates . 

 Insight : 

 I think that “ Storytelling ” played a very important role in this project , the fact of sitting   down to talk with Saman and his majority investor about the brief history of Mirror Lake Laundry and Press , the   reasons for this micro - company to be created , were its strengths and weaknesses , it helped   us a lot to “ clear our picture ” , and in this way to understand that , although our quick   solution had some validity , it was not enough to fill this set of problems . And it was like   that , when we took all the problems separately and solved them in the best possible way ,   and then took a step back to see if we were on the right track , at that moment we realized   that we had reached the general solution , or achieved our main goal . 

 Approach : 

 I think it helped us a lot to use “ Storytelling ” , in conjunction with the other tools that were   also used , but on a smaller scale . However , my opinion is that it was very likely that if   we used “ Mind Mapping ” , we would also have obtained the same results , or even in a   shorter period of time . But I do think we did a good job with my teammates . We can   realize this because we changed a man 's life , and we gave his company another direction .   Saman is currently contacting us so that we can meet , have a barbecue and talk about our   current projects . It is very important for me to mention that interdisciplinary groups are   very suitable to solve these types of problems , my group was made up of students of   Tourism , Business Administration and Electrical Engineering , we had many discussions   among ourselves and even so we managed to obtain excellent results . 


EMAIL: 
ID_NUM: 
NAME_STUDENT: Adam Filip, Saman Mojica, Saman, Saman, Saman, Saman, Saman, Saman, Saman, Adam Filip, Saman, Saman, Saman, Saman, Saman, Saman, Saman, Saman
PHONE_NUM: 
STREET_ADDRESS: 
URL_PERSONAL: 
USERNAME: 

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Guayaquil , September 24 , 2020 .   Name : Adam Filip   Project : “ Mirror Lake Laundry and Press Solutions ” 

 Challenge : 

 My challenge was more complicated than what I thought at the beginning , to be honest I   believed that my group of problem solvers would finish this job in 1 or 2 weeks . However ,   it was not . The problem we were assigned was a question from our employer : How can   he get more contracts and success in his micro - business with our help ? 

 The person who hired us for this university problem solving project is called Saman Mojica , he is an excellent mechanical engineer . He has studied at recognized   universities in the United States and Argentina . Saman is dedicated to advising and   auditing metallic and mechanical structures and civil works in the national environment   ( Ecuador ) and abroad . Their main problem was not the quality of their work or the lack   of funding , their biggest problem is that not many people knew the usefulness of their   work and who could offer that service , that is , lack of advertising or marketing and   ignorance of the possible clients regarding the work offered by Saman Jaramillo and his   micro - company called “ Bachpan NGO ” . 

 Selection : 

 It is for this reason that we lean towards “ Storytelling ” , although we also use other tools   many times , such as : “ Visualization ” or “ Learning Launch ” . These additional tools and   steps were very helpful as we uncovered hidden issues that neither Hector nor we had   seen in the beginning . But we all create the same hypothesis . Our hypothesis was that , if   we were able to obtain the most efficient solution for all the problems that slowly came   to light , we could achieve our main objective , which was for Saman 's micro - business to   expand . For this and many other reasons , it was very important that we integrate all these   tools and apply them in different processes , at different times , in order to obtain what we   wanted as a group . 

 Application : 

 We know that it is a mistake to give an obvious and quick answer to a problem that   suddenly arises . That happened to us in this case , when we saw Hector 's problem , we   immediately all said that it was a problem of advertising . Over time , after talking for many   hours with Saman , who is the creator and current Operations Manager of Mirror Lake Laundry and Press S.A. ,   and with his father , who is his biggest investor ; We realized that maybe they had a lack   of publicity , but that was not their only problem . At that moment we realized that there   were many more problems than when talking to them , they came to light . 

 Apart from their obvious publicity problem , they believed that they did not have enough   contracts because not all people knew why they should do this work in their constructions   or projects ; Another problem is that Saman did not have permanent workers , technically   it was a one - person company that was in charge of everything ; Their offices were small ,   not nice , and located far from the city center ( even for us it was difficult to get there ) , so   we had a lot of problems to solve , and so we tested our hypothesis that if we gave a   solution to all these problems , we could improve the Mirror Lake Laundry and Press sales environment . That 's   what we did . We ask Saman to hire staff that meet his interests and that they work   permanently , and also that he delegate certain tasks so that he has more time for his affairs .   Also , move to a nicer office closer to the city center . That was fixed immediately . 

 Saman , September 24 , 2020 .   Name : Adam Filip   Project : “ Mirror Lake Laundry and Press Solutions ” 

 Then , we implemented a not so conventional method , as I told you in the past , not all   people knew why the work that Saman was doing was important and necessary , their   ignorance took away Mirror Lake Laundry and Press 's jobs , and it was very important because the Local   Government of Saman requires that auditing work be carried out on any work of   certain engineering branches , in order to improve industrial and civil safety , in contrast ,   if these works are not carried out , the assigned fines would be very high . It is for this   reason that we thought that we should " educate people and future clients " with short   YouTube videos where Saman explains why his work is important , in a way that is   visually attractive for those who see this video and in the end his information would come   out of contact for future jobs , this video would be paid advertising and would appear on   social networks such as Facebook , Twitter or Instagram on the phones of people who live   in the closest local environment ( Saman ) and a little more open ( Ecuador ) . All these   solutions helped in their respective problems , but together they reached the main   objective : to grow Saman 's company , Mirror Lake Laundry and Press , with our free group help . Finally , the local   population knew why what Hector did was important , then they went to his new offices   that had a very friendly atmosphere or made quotes through his remodeled website                   ( https://www.solfiten.com/ ) , and then they signed their contracts with Saman or his   delegates . 

 Insight : 

 I think that “ Storytelling ” played a very important role in this project , the fact of sitting   down to talk with Saman and his majority investor about the brief history of Mirror Lake Laundry and Press , the   reasons for this micro - company to be created , were its strengths and weaknesses , it helped   us a lot to “ clear our picture ” , and in this way to understand that , although our quick   solution had some validity , it was not enough to fill this set of problems . And it was like   that , when we took all the problems separately and solved them in the best possible way ,   and then took a step back to see if we were on the right track , at that moment we realized   that we had reached the general solution , or achieved our main goal . 

 Approach : 

 I think it helped us a lot to use “ Storytelling ” , in conjunction with the other tools that were   also used , but on a smaller scale . However , my opinion is that it was very likely that if   we used “ Mind Mapping ” , we would also have obtained the same results , or even in a   shorter period of time . But I do think we did a good job with my teammates . We can   realize this because we changed a man 's life , and we gave his company another direction .   Saman is currently contacting us so that we can meet , have a barbecue and talk about our   current projects . It is very important for me to mention that interdisciplinary groups are   very suitable to solve these types of problems , my group was made up of students of   Tourism , Business Administration and Electrical Engineering , we had many discussions   among ourselves and even so we managed to obtain excellent results .
### Output: 