Design Thinking for Innovation   Assignment : Apply tools learned to a real life situation .         Example Reflection – Visualization      Challenge & Selection    We implemented SAP in our North America business unit , and after implementation we had the need to   support our finance team in three new post go - live activities : issue management , permanent training and   Change Management strategies . To tackle the issue , rather than using the standard solution ( that is hiring   a SAP consulting firm to act on demand and in a case by case scenario ) , business made the decision of   adding a new staff position called “ Finance Functional Expert Manager ” .      But there are things that can be improved . Service and Finance team is divided into 7 different functional   areas ( accounts receivable , accounts payable , product costing , etc . ) spread across 3 different locations in   the US , supporting 52 users . Overall perception is little value added by the role , poor customer   satisfaction , service slowness , unclear communication , lack of clarity in expectations , and an inadequate   prioritization on issue management .      To improve this , customers – finance team – will be invited to participate on a visualization exercise to re- define the role IPE ( ideal profile expected ) . From Design Thinking for Innovation , visualization is selected   as a tool given the number and different customer ’s profiles , the diversity of activities performed , the   desire to involve customers as co - creators and to develop customer ’s visualization skills ( finance profiles   are commonly more comfortable with tools as data analysis , order , structure , etc . )       Application    First step will be to gather the whole team , in an informal environment and going through visualization   exercise . Team will be briefed in the objective create a collage describing their current relation with the   Finance Functional Expert ( the “ What is ” ) , including the key factors : quality of solutions , time of response ,   availability , empathy ( experts are commonly perceived as inaccessible ) , etc . An intelligent board ( that is   also fun to interact with ) will be used so that elements of the collage can be draw , or obtained from   internet , and elements can be added / removed at will until a satisfactory version is gotten .      Then we can classify in clusters grouping the elements in categories , for the team to identify the major   pain points . For the main pain point , a new collage will be created , creating a draft of the “ what if ” .      Insight and approach      In terms of pure result , we expect the team to be able to freely expose their thoughts and thru   visualization to be able to capture feelings and ideas . An idea might be clearly expressed , but it will be   reinforced when visualized . 

 As described , normally finance profile works better in formal venues , structured environments , following   clear methodologies and analyzing numbers and data . Finance team is more used to follow politics and   instructions . So it will be very positive for the team to try this new approach , more intuitive and creative .      It will be also positive to involve the team in a co - creation process . Shared insights and learnings will be   positive for the team overall . We will be able to measure response levels and acceptance . Finally , using   the collage to create from there action plans to improve the process , will engage the team ’s level of   engagement , and will be a strong base to execute the “ what wows ” and “ what works ” stages .     Learning the ways from Design Thinking provide a new set of tools that most of the time are well accepted   and applied . And that in turn enhances our professional background and leadership . 


EMAIL: 
ID_NUM: 
NAME_STUDENT: 
PHONE_NUM: 
STREET_ADDRESS: 
URL_PERSONAL: 
USERNAME: 

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Design Thinking for Innovation   Assignment : Apply tools learned to a real life situation .         Example Reflection – Visualization      Challenge & Selection    We implemented SAP in our North America business unit , and after implementation we had the need to   support our finance team in three new post go - live activities : issue management , permanent training and   Change Management strategies . To tackle the issue , rather than using the standard solution ( that is hiring   a SAP consulting firm to act on demand and in a case by case scenario ) , business made the decision of   adding a new staff position called “ Finance Functional Expert Manager ” .      But there are things that can be improved . Service and Finance team is divided into 7 different functional   areas ( accounts receivable , accounts payable , product costing , etc . ) spread across 3 different locations in   the US , supporting 52 users . Overall perception is little value added by the role , poor customer   satisfaction , service slowness , unclear communication , lack of clarity in expectations , and an inadequate   prioritization on issue management .      To improve this , customers – finance team – will be invited to participate on a visualization exercise to re- define the role IPE ( ideal profile expected ) . From Design Thinking for Innovation , visualization is selected   as a tool given the number and different customer ’s profiles , the diversity of activities performed , the   desire to involve customers as co - creators and to develop customer ’s visualization skills ( finance profiles   are commonly more comfortable with tools as data analysis , order , structure , etc . )       Application    First step will be to gather the whole team , in an informal environment and going through visualization   exercise . Team will be briefed in the objective create a collage describing their current relation with the   Finance Functional Expert ( the “ What is ” ) , including the key factors : quality of solutions , time of response ,   availability , empathy ( experts are commonly perceived as inaccessible ) , etc . An intelligent board ( that is   also fun to interact with ) will be used so that elements of the collage can be draw , or obtained from   internet , and elements can be added / removed at will until a satisfactory version is gotten .      Then we can classify in clusters grouping the elements in categories , for the team to identify the major   pain points . For the main pain point , a new collage will be created , creating a draft of the “ what if ” .      Insight and approach      In terms of pure result , we expect the team to be able to freely expose their thoughts and thru   visualization to be able to capture feelings and ideas . An idea might be clearly expressed , but it will be   reinforced when visualized . 

 As described , normally finance profile works better in formal venues , structured environments , following   clear methodologies and analyzing numbers and data . Finance team is more used to follow politics and   instructions . So it will be very positive for the team to try this new approach , more intuitive and creative .      It will be also positive to involve the team in a co - creation process . Shared insights and learnings will be   positive for the team overall . We will be able to measure response levels and acceptance . Finally , using   the collage to create from there action plans to improve the process , will engage the team ’s level of   engagement , and will be a strong base to execute the “ what wows ” and “ what works ” stages .     Learning the ways from Design Thinking provide a new set of tools that most of the time are well accepted   and applied . And that in turn enhances our professional background and leadership .
### Output: 