Challenges : I work with reputed Non - Banking Finance Company which is in the business of 

 providing Auto Loans . Few years back after Structural Changes I have been given the responsibility   of Receivable Management of Soft Bucket Collection which consist of 0 to 1 ageing Bucket 

 Customers . Few new geography ’s were assign to me along with total portfolio of around 2.20 lacs   Customers Base & Monthly Billing of Rs . 275crs , 16 Divisional Offices , 95 Area Offices ( Reporting to   Divisions ) & 650 Field Force . Expectation from me is to improve Collection Efficiency from 82 % to 

 85+% to first year , 90 % to second year & 95 % to Third Year . Considering the current average ,   geographies in which we operate , diverse customer profile , multiple product range i.e Two Wheeler 

 to Commercial Vehicle & Agriculture product like Tractors & Implements to was tough takes & big   challenge to scale up to such high efficiency levels . 

 Selection : Based on Nature of Business , Role & Audience which I am dealing with Storytelling tool   perfectly suits to me which I use all the time . In my role one need to continuously connect with   people for various too & fro communication related to local geographical information , agriculture 

 condition of the market , etc . Being very hard core efforts job one need to keep team motivated ,   engage , involved & energetic by frequently connecting with them , understanding their problems &   providing relevant timely support / solutions . Considering the requirement & Challenges Storytelling 

 is a great tool which helps you to communicate your plan , Strategy , thoughts to team in a simple   way , by involving & engaging them in the discussion . Moreover its helps to maintain common 

 understanding across the team . 

 Application : After taking over the charge for new responsibility I had analyze the past performance   trends of Divisions / Areas . Studied Data & connected with team to understand the facts for   shortcomings . Initial few months I travel extensively & meet maximum number of people right from 

 Field Executives to Divisional Mangers to convey companies expectations from us , my thought   process , way forward & more importantly what is expected from them . After setting clear   expectations / goals by involving every team members our journey started towards achieving the   milestones . By involving & engaging team many process have been standardize to bring everyone   on the same page & to have common understanding as to where we want to reach . All Data points , 

 MIS templates standardize to bring in competitive spirit , encourage , excite team to deliver expected   results . I applied Storytelling tool for time to time connect with team , communicate plans / strategy ,   management messages , giving inputs / feedbacks , understanding problems & giving solutions . 

 Considering very critical function its very important for us to collect installments from customer on   time , companies cash flows completely depends on the collection efficiency hence we have Coined   Concept called ‘ AAJ ” ( Collect on Due Date ) . To address our Challenge & meet the 

 expectations set by Senior Management we have broken our entire dues into Installment Due Date   wise i / e 5th , 10th 15th 20th & 25th & started monitoring each customer account accordingly . By doing   this & creating common understanding across the board by continuous connect with team over a 

 period we could improve our performance & achieve milestones set for ourselves . I find this tool very   effective & useful to connect with team , convey yours thought process , keep team engage , motivate 

 & excite team to de deliver results . 

 Insight / Approach : As expressed above by applying this tool I identify / learn that one can really 

 engage team well , give them timely inputs / feedback for improvement . I find my team all the time   motivated , excited , self- driven & fearlessly working for achieving set goals . There is no hierarchy 

 gap or hesitation to connect with anybody & expressed concern , raise issues / problem face on the   grounds & seek support for the betterment of Function / organization . Moreover what I observed if   you involve everyone one team member provide suggestions / solutions to another team members 

 problems , which is good from the point of view of Team Work . By this approach I was able to   connect & communicate anything up to the last miles i.e last level of employee & I feel because of 

 such last mile reach we could consistently month after month , year after year we could improve our   performance as given below . 

 0 % 0 % 0 % 0 % 

 86 % 89 % 87 % 73 % 70 % 79 % 82 % 90 % 81 % 87 % 88 % 88 % 

 88 % 89 % 85 % 89 % 90 % 91 % 90 % 93 % 84 % 90 % 88 % 92 % 

 92 % 90 % 91 % 92 % 92 % 93 % 94 % 96 % 91 % 94 % 92 % 95 % 

 95 % 96 % 93 % 95 % 94 % 94 % 96 % 

 96 % 

 0 % 

 50 % 

 100 % 

 150 % 

 200 % 

 250 % 

 300 % 

 350 % 

 400 % 

 1 - APR 2 - MAY 3 - JUN 4 - JUL 5 - AUG 6 - SEP 7 - OCT 8 - NOV 9 - DEC 10 - JAN 11 - FEB 12 - MAR 

 2016 - 17 2017 - 18 2018 - 19 2019 - 20 


EMAIL: 
ID_NUM: 
NAME_STUDENT: 
PHONE_NUM: 
STREET_ADDRESS: 
URL_PERSONAL: 
USERNAME: 

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Challenges : I work with reputed Non - Banking Finance Company which is in the business of 

 providing Auto Loans . Few years back after Structural Changes I have been given the responsibility   of Receivable Management of Soft Bucket Collection which consist of 0 to 1 ageing Bucket 

 Customers . Few new geography ’s were assign to me along with total portfolio of around 2.20 lacs   Customers Base & Monthly Billing of Rs . 275crs , 16 Divisional Offices , 95 Area Offices ( Reporting to   Divisions ) & 650 Field Force . Expectation from me is to improve Collection Efficiency from 82 % to 

 85+% to first year , 90 % to second year & 95 % to Third Year . Considering the current average ,   geographies in which we operate , diverse customer profile , multiple product range i.e Two Wheeler 

 to Commercial Vehicle & Agriculture product like Tractors & Implements to was tough takes & big   challenge to scale up to such high efficiency levels . 

 Selection : Based on Nature of Business , Role & Audience which I am dealing with Storytelling tool   perfectly suits to me which I use all the time . In my role one need to continuously connect with   people for various too & fro communication related to local geographical information , agriculture 

 condition of the market , etc . Being very hard core efforts job one need to keep team motivated ,   engage , involved & energetic by frequently connecting with them , understanding their problems &   providing relevant timely support / solutions . Considering the requirement & Challenges Storytelling 

 is a great tool which helps you to communicate your plan , Strategy , thoughts to team in a simple   way , by involving & engaging them in the discussion . Moreover its helps to maintain common 

 understanding across the team . 

 Application : After taking over the charge for new responsibility I had analyze the past performance   trends of Divisions / Areas . Studied Data & connected with team to understand the facts for   shortcomings . Initial few months I travel extensively & meet maximum number of people right from 

 Field Executives to Divisional Mangers to convey companies expectations from us , my thought   process , way forward & more importantly what is expected from them . After setting clear   expectations / goals by involving every team members our journey started towards achieving the   milestones . By involving & engaging team many process have been standardize to bring everyone   on the same page & to have common understanding as to where we want to reach . All Data points , 

 MIS templates standardize to bring in competitive spirit , encourage , excite team to deliver expected   results . I applied Storytelling tool for time to time connect with team , communicate plans / strategy ,   management messages , giving inputs / feedbacks , understanding problems & giving solutions . 

 Considering very critical function its very important for us to collect installments from customer on   time , companies cash flows completely depends on the collection efficiency hence we have Coined   Concept called ‘ AAJ ” ( Collect on Due Date ) . To address our Challenge & meet the 

 expectations set by Senior Management we have broken our entire dues into Installment Due Date   wise i / e 5th , 10th 15th 20th & 25th & started monitoring each customer account accordingly . By doing   this & creating common understanding across the board by continuous connect with team over a 

 period we could improve our performance & achieve milestones set for ourselves . I find this tool very   effective & useful to connect with team , convey yours thought process , keep team engage , motivate 

 & excite team to de deliver results . 

 Insight / Approach : As expressed above by applying this tool I identify / learn that one can really 

 engage team well , give them timely inputs / feedback for improvement . I find my team all the time   motivated , excited , self- driven & fearlessly working for achieving set goals . There is no hierarchy 

 gap or hesitation to connect with anybody & expressed concern , raise issues / problem face on the   grounds & seek support for the betterment of Function / organization . Moreover what I observed if   you involve everyone one team member provide suggestions / solutions to another team members 

 problems , which is good from the point of view of Team Work . By this approach I was able to   connect & communicate anything up to the last miles i.e last level of employee & I feel because of 

 such last mile reach we could consistently month after month , year after year we could improve our   performance as given below . 

 0 % 0 % 0 % 0 % 

 86 % 89 % 87 % 73 % 70 % 79 % 82 % 90 % 81 % 87 % 88 % 88 % 

 88 % 89 % 85 % 89 % 90 % 91 % 90 % 93 % 84 % 90 % 88 % 92 % 

 92 % 90 % 91 % 92 % 92 % 93 % 94 % 96 % 91 % 94 % 92 % 95 % 

 95 % 96 % 93 % 95 % 94 % 94 % 96 % 

 96 % 

 0 % 

 50 % 

 100 % 

 150 % 

 200 % 

 250 % 

 300 % 

 350 % 

 400 % 

 1 - APR 2 - MAY 3 - JUN 4 - JUL 5 - AUG 6 - SEP 7 - OCT 8 - NOV 9 - DEC 10 - JAN 11 - FEB 12 - MAR 

 2016 - 17 2017 - 18 2018 - 19 2019 - 20
### Output: 