Design Thinking for Innovation Final Reflection     The Challenge   Professionals who travel frequently for work and are enrolled in psychiatric therapy are often   not able to book appointments on the weekdays when their psychiatrist is available . These   individuals therefore refrain from the care they need , and psychiatrists lose opportunities to   work with clients . According to an academic study in 2012 , 39 % of Americans travel for work   and 15 % of Americans seek therapy at some point in their adult lives . Psychiatrists lose an   average of 7 out of 30 clients a year due to incompatibility with client travel schedules .      To address this gap , many psychiatrists are adopting telemedicine practices . Psychiatrists offer   services via videoconferencing to provide therapy to clients who travel for work and are not   available for weekday in - person appointments . The use of telemedicine has increased by 40 %   since 2016 , and is becoming a viable solution . However , many practices hesitate to use this   revolutionary method . Teleconferencing is expensive and risky from a data policy compliance   standpoint – it often requires licenses for videoconferencing software that are HIPAA   compliant . Teleconferencing is an innovative solution more commonly offered in urban   environments , but is less accessible in suburban and rural environments . How can a suburban   psychiatric therapist brainstorm ways to innovate and introduce telemedicine methods to   his / her practice ?     Selected Method   In this case study , the selected tool is Mind Mapping –   because suburban therapists are not   generally exposed to industry leaders in telemedicine who can proliferate knowledge about   telemedicine , Mind Mapping will allow them to look at telemedicine with a fresh perspective   and capture any initial thoughts and concepts to address in the innovation process . Therapists   are usually part of a larger network related by competency , insurance company , or region . The   mind mapping process can be applied with a lens specific to any of those networks or applied at   a general level as a foundation .     Application   The core concept in this exercise is “ Telemedicine ” . The first step is to write down words , ideas ,   and/or pictures related to telemedicine , in no particular order and without anticipating a   specific outcome or result . Figure 1 on the next page displays the initial concepts listed in the   exercise . 

 Figure 1 

 Telemedicine 

 Software   Data   Trailblazing   Lack of personal   relationship 

 Increased interpersonal   connection 

 Regulation   Demand   Wifi 

 Better experience for client   Quality Experience   Less commuting   Complement in - person   sessions 

 Possible changes in session   fees 

 Equipment   Costs   Training 

 The second step is to connect the words in a visual format , with “ Telemedicine ” as the core   concept . This exercise follows a branch format – each branch will have an overarching concept   with multiple sub - contexts attached . Figure 2 is an illustration of the mind mapping exercise .     Figure 2 

 The mind mapping process allows the user to think about various concepts . Here , the concepts   encompass the benefits , disadvantages , and key considerations for adopting telemedicine . Of   all the concepts listed , four were chosen as the main pillars of telemedicine : Quality experience ,   Cost , Data , and Demand .      Suburban therapists ’ primary objective is to provide quality care that effectively carries out the   client ’s goals and improves their quality of life . Some of the concepts listed under this category 

 are conflicting and require additional research . For example , therapists are unsure of whether   telemedicine will increase quality of care due to more frequent points of connection or   decrease quality of care because sessions are more effective when therapists are able to   determine social cues in person that will be harder to discern while videoconferencing .   Therapists must also consider costs to both the provider and the client . Therapists may not be   certain which technologies are required to successfully carry out an online session . In order to   stay compliant , therapists may need to purchase psychiatry - specific softwares that provide a   safe platform for clients to interact – this would increase costs for the provider . Costs for   commuting to the practice would decrease for both providers and clients . From a data   standpoint , health information privacy is a major consideration and would require regulatory   monitoring and additional compliance measures . Finally , there is an obvious incentive related   to patient demand for therapists to adopt telemedicine . Suburban therapists who adopt   telemedicine could be trailblazers in their community and pave the way for such services to be   adopted by neighboring psychiatrists .     Insights   Mind mapping is an effective exercise to list advantages and disadvantages of adopting brand   new technology and change the way therapy is executed in suburban environments . It is a non- judgmental approach where every concept is weighted equally and initial thoughts can form   critical questions and actionable steps . Using this exercise led to questions regarding regulatory   considerations , quality of care , and cost / benefit analysis . If the therapist is part of a larger   organization that hosts a team of therapists , the team can work to prioritize these constraints .   For example , if cost was the primary concept and quality of care was second on an   organizational level , the team can brainstorm key questions surrounding each concept in the   cost category before addressing concepts under quality of care .      It is also important that multiple perspectives are considered , so if the therapist works with   staff members who manage these appointments and patient data should participate and   complete the exercise .     Alternative Approaches & Conclusion   While mind mapping is an effective exercise for adopting telemedicine from a provider ’s   perspective , an alternative approach is certainly possible in this case study . The mind mapping   exercise can also be conducted from the patient ’s point of view . The patient has an entirely   different set of priorities – insurance , access to wifi , and preference of care options are a few   considerations that may be unique to their perspective . The mind mapping exercise should be   completed at an individual level for patients across a substantial sample size . Once those   concepts are collected , they can be aggregated to define what is important to patients overall .   Mind mapping encourages therapist to innovate without diving into complicated details   regarding barriers to innovation . This method allows for therapists to see new ways of   operating and align on a vision before moving forward and creating a strategy . 


EMAIL: 
ID_NUM: 
NAME_STUDENT: 
PHONE_NUM: 
STREET_ADDRESS: 
URL_PERSONAL: 
USERNAME: 

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Design Thinking for Innovation Final Reflection     The Challenge   Professionals who travel frequently for work and are enrolled in psychiatric therapy are often   not able to book appointments on the weekdays when their psychiatrist is available . These   individuals therefore refrain from the care they need , and psychiatrists lose opportunities to   work with clients . According to an academic study in 2012 , 39 % of Americans travel for work   and 15 % of Americans seek therapy at some point in their adult lives . Psychiatrists lose an   average of 7 out of 30 clients a year due to incompatibility with client travel schedules .      To address this gap , many psychiatrists are adopting telemedicine practices . Psychiatrists offer   services via videoconferencing to provide therapy to clients who travel for work and are not   available for weekday in - person appointments . The use of telemedicine has increased by 40 %   since 2016 , and is becoming a viable solution . However , many practices hesitate to use this   revolutionary method . Teleconferencing is expensive and risky from a data policy compliance   standpoint – it often requires licenses for videoconferencing software that are HIPAA   compliant . Teleconferencing is an innovative solution more commonly offered in urban   environments , but is less accessible in suburban and rural environments . How can a suburban   psychiatric therapist brainstorm ways to innovate and introduce telemedicine methods to   his / her practice ?     Selected Method   In this case study , the selected tool is Mind Mapping –   because suburban therapists are not   generally exposed to industry leaders in telemedicine who can proliferate knowledge about   telemedicine , Mind Mapping will allow them to look at telemedicine with a fresh perspective   and capture any initial thoughts and concepts to address in the innovation process . Therapists   are usually part of a larger network related by competency , insurance company , or region . The   mind mapping process can be applied with a lens specific to any of those networks or applied at   a general level as a foundation .     Application   The core concept in this exercise is “ Telemedicine ” . The first step is to write down words , ideas ,   and/or pictures related to telemedicine , in no particular order and without anticipating a   specific outcome or result . Figure 1 on the next page displays the initial concepts listed in the   exercise . 

 Figure 1 

 Telemedicine 

 Software   Data   Trailblazing   Lack of personal   relationship 

 Increased interpersonal   connection 

 Regulation   Demand   Wifi 

 Better experience for client   Quality Experience   Less commuting   Complement in - person   sessions 

 Possible changes in session   fees 

 Equipment   Costs   Training 

 The second step is to connect the words in a visual format , with “ Telemedicine ” as the core   concept . This exercise follows a branch format – each branch will have an overarching concept   with multiple sub - contexts attached . Figure 2 is an illustration of the mind mapping exercise .     Figure 2 

 The mind mapping process allows the user to think about various concepts . Here , the concepts   encompass the benefits , disadvantages , and key considerations for adopting telemedicine . Of   all the concepts listed , four were chosen as the main pillars of telemedicine : Quality experience ,   Cost , Data , and Demand .      Suburban therapists ’ primary objective is to provide quality care that effectively carries out the   client ’s goals and improves their quality of life . Some of the concepts listed under this category 

 are conflicting and require additional research . For example , therapists are unsure of whether   telemedicine will increase quality of care due to more frequent points of connection or   decrease quality of care because sessions are more effective when therapists are able to   determine social cues in person that will be harder to discern while videoconferencing .   Therapists must also consider costs to both the provider and the client . Therapists may not be   certain which technologies are required to successfully carry out an online session . In order to   stay compliant , therapists may need to purchase psychiatry - specific softwares that provide a   safe platform for clients to interact – this would increase costs for the provider . Costs for   commuting to the practice would decrease for both providers and clients . From a data   standpoint , health information privacy is a major consideration and would require regulatory   monitoring and additional compliance measures . Finally , there is an obvious incentive related   to patient demand for therapists to adopt telemedicine . Suburban therapists who adopt   telemedicine could be trailblazers in their community and pave the way for such services to be   adopted by neighboring psychiatrists .     Insights   Mind mapping is an effective exercise to list advantages and disadvantages of adopting brand   new technology and change the way therapy is executed in suburban environments . It is a non- judgmental approach where every concept is weighted equally and initial thoughts can form   critical questions and actionable steps . Using this exercise led to questions regarding regulatory   considerations , quality of care , and cost / benefit analysis . If the therapist is part of a larger   organization that hosts a team of therapists , the team can work to prioritize these constraints .   For example , if cost was the primary concept and quality of care was second on an   organizational level , the team can brainstorm key questions surrounding each concept in the   cost category before addressing concepts under quality of care .      It is also important that multiple perspectives are considered , so if the therapist works with   staff members who manage these appointments and patient data should participate and   complete the exercise .     Alternative Approaches & Conclusion   While mind mapping is an effective exercise for adopting telemedicine from a provider ’s   perspective , an alternative approach is certainly possible in this case study . The mind mapping   exercise can also be conducted from the patient ’s point of view . The patient has an entirely   different set of priorities – insurance , access to wifi , and preference of care options are a few   considerations that may be unique to their perspective . The mind mapping exercise should be   completed at an individual level for patients across a substantial sample size . Once those   concepts are collected , they can be aggregated to define what is important to patients overall .   Mind mapping encourages therapist to innovate without diving into complicated details   regarding barriers to innovation . This method allows for therapists to see new ways of   operating and align on a vision before moving forward and creating a strategy .
### Output: 