Learning Launch 

 Challenge 

 I ’m the Director of Product Management for unsecured lending . My challenge is that my company   would like to launch a Secured Lending Product in early Q2’22 to expand the portfolio of lending   products to our current customer base and new customers that we receive from our Mortgage Brokers   referral business .   The project scope includes a complete over hall of how we do business in this lending   space that included defined end to end application process , specific adjudication process including a   new ground up underwriting risk tolerance model , multiple system integrations , appraisals of property   and title search & registrations by third party vendors that require to be onboarded as partners . With   year - end facing us , IT have limited resources and we require to onboard a BA ( Business Analysis ) in a   short time frame and assign a Project Manager to the project to keep all the cross functional impacted   departments in line to meet the Q2 deadline .   There will also be a requirement to expand and hire the   Under - Writing team to accommodate the application volumes . 

 Selection 

 I selected the learning launch tool to incorporate the key ideals from our design thinking approach to   innovate and expand our capabilities on bringing this product to market in a MVP approach . This will   allow us to start gaining application activity , traction and historical data on demand of the product in   one Province and expand in others based on the learnings & adjustments needed from this approach   from a Digital / virtual experience . 

 Application 

 The preliminary launch will include a Proof of Concept approach in one specific Province in Canada   ( Ontario ) , this allows us to utilize the existing Mortgage Principal Broker Licensing entity to permit the   company to offer the secured loan product in this Province .   We strategized   by implementing a Teams   shared folder focused on   20 key categories to outline the   gap analysis required to meet this projects   regulatory & technical requirements that include ; required capabilities or process , current state ,   capability must be built , target state , time line for each category to be prioritized , individual assigned to   task , level of effort , cost/ investment & risk .   This approach provided structure and bonded the ask from   the cross functional departments .   The team was assigned a project manager and we collaborated with   multiple outsourced companies to see what applications exist that we can onboard and what servicing   requirements could be outsourced to reputable vendors instead of building each requirement from the   ground up .   On a daily basis we set up daily stand up calls that were well structured with a specific task- oriented discussion and provided a summary after each call on the individual take away from each stake   holder . 

 Insight 

 By implementing the Learning Launch tool , my team was / is able to execute proficiently considering the   extensive requirements are substantial for this project .   By engaging each stake holder in the early   stages and investigating the key essential attributes with outside council allowed us to structure the   requirements and pivot in accurate state .   We also engaged the Executive Leadership team with a   detailed business case outlining the customer journey , servicing requirements & technical development   needs that outlined the investment required . The level of effort with the overall ROI was established 

 though a funnel of each segmentation of cost from the application point with a attentive attention to   compliance stipulations to launch this initiative . 

 Approach 

 Based on the aggressive time line we engaged the Project Management Office to onboard a BA and we   successfully onboard a BA in record time to coordinate all the technical requirements with the cross   functional departments and stakeholders .   Our approach has been well structured with in depth   counselling conversations to ensure we launch a compelling & compliant product . We ’ve taken the   initiative to granularly review the legacy Mortgage applications that have been adjudicated to educate   us on the opportunities these applications presented the business to better understand the Secured   Lending customer profile . 

 Thank you 


EMAIL: 
ID_NUM: 
NAME_STUDENT: 
PHONE_NUM: 
STREET_ADDRESS: 
URL_PERSONAL: 
USERNAME: 

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Learning Launch 

 Challenge 

 I ’m the Director of Product Management for unsecured lending . My challenge is that my company   would like to launch a Secured Lending Product in early Q2’22 to expand the portfolio of lending   products to our current customer base and new customers that we receive from our Mortgage Brokers   referral business .   The project scope includes a complete over hall of how we do business in this lending   space that included defined end to end application process , specific adjudication process including a   new ground up underwriting risk tolerance model , multiple system integrations , appraisals of property   and title search & registrations by third party vendors that require to be onboarded as partners . With   year - end facing us , IT have limited resources and we require to onboard a BA ( Business Analysis ) in a   short time frame and assign a Project Manager to the project to keep all the cross functional impacted   departments in line to meet the Q2 deadline .   There will also be a requirement to expand and hire the   Under - Writing team to accommodate the application volumes . 

 Selection 

 I selected the learning launch tool to incorporate the key ideals from our design thinking approach to   innovate and expand our capabilities on bringing this product to market in a MVP approach . This will   allow us to start gaining application activity , traction and historical data on demand of the product in   one Province and expand in others based on the learnings & adjustments needed from this approach   from a Digital / virtual experience . 

 Application 

 The preliminary launch will include a Proof of Concept approach in one specific Province in Canada   ( Ontario ) , this allows us to utilize the existing Mortgage Principal Broker Licensing entity to permit the   company to offer the secured loan product in this Province .   We strategized   by implementing a Teams   shared folder focused on   20 key categories to outline the   gap analysis required to meet this projects   regulatory & technical requirements that include ; required capabilities or process , current state ,   capability must be built , target state , time line for each category to be prioritized , individual assigned to   task , level of effort , cost/ investment & risk .   This approach provided structure and bonded the ask from   the cross functional departments .   The team was assigned a project manager and we collaborated with   multiple outsourced companies to see what applications exist that we can onboard and what servicing   requirements could be outsourced to reputable vendors instead of building each requirement from the   ground up .   On a daily basis we set up daily stand up calls that were well structured with a specific task- oriented discussion and provided a summary after each call on the individual take away from each stake   holder . 

 Insight 

 By implementing the Learning Launch tool , my team was / is able to execute proficiently considering the   extensive requirements are substantial for this project .   By engaging each stake holder in the early   stages and investigating the key essential attributes with outside council allowed us to structure the   requirements and pivot in accurate state .   We also engaged the Executive Leadership team with a   detailed business case outlining the customer journey , servicing requirements & technical development   needs that outlined the investment required . The level of effort with the overall ROI was established 

 though a funnel of each segmentation of cost from the application point with a attentive attention to   compliance stipulations to launch this initiative . 

 Approach 

 Based on the aggressive time line we engaged the Project Management Office to onboard a BA and we   successfully onboard a BA in record time to coordinate all the technical requirements with the cross   functional departments and stakeholders .   Our approach has been well structured with in depth   counselling conversations to ensure we launch a compelling & compliant product . We ’ve taken the   initiative to granularly review the legacy Mortgage applications that have been adjudicated to educate   us on the opportunities these applications presented the business to better understand the Secured   Lending customer profile . 

 Thank you
### Output: 