Learning Launch 

 1 . Challenge : Describe your challenge , including all relevant information . 

 My challenge takes part in the Digitalization field . My company is indeed looking to digitalizing their interactions with the customers . The idea was to funnel all the requests of the customer in one single place from which the company 's teams can respond . The idea was to create a simple form that the customer would fill to send a request to the company 's teams . The form had to include some drop down fields to be filled by the customer defining the type of request being sent . The type of request defines the appropriate persons who can respond to the request . The so - called " ticket " is directly sent to the right contact . The customer is also able to track all the requests and their status on the platform . The first step of course is to test the idea with some customers . 

 2 . Selection : In your own words , briefly describe the tool you selected ( e.g. , what it is and why you selected it for your challenge -- including any appropriate video lecture references ) . 

 The tool selected to tackle the challenge is the Learning Launch Tool . This tool is often used to quickly test an idea using a prototype that is exactly what is needed in this situation . The outputs of the test will help deciding whether to continue or stop the project . The learnings from the test will also provide good opportunities and ideas to improve the project . 

 3 . Application : Describe how you applied the tool you selected to your challenge ( e.g. , what you did and how the tool was applied effectively or ineffectively ) . 

 After creating the prototype of the form , I selected some customers and their associated teams . The customers who accepted to take part into the test phase had to use the online platform to interact with the teams instead of using e - mails . As explained in the course , the initial assumption was confronted to the needs of the customers to understand if the project could be valuable . The test phase lasted about two months in order to collect enough data and returns of experience . At the end of phase , the customers and teams shared their insights on the value raised and potential improvements . 

 4 . Insight : Describe the insight you gained from applying the tool you selected to your challenge ( e.g. , how an insight affected your thinking about the challenge and about design thinking more broadly ) . 

 The Learning Launch Tool gave me a frame to follow in order to run the test . I think that the course outlined the fact that the Learning Launch Tool has to be used on a short period of time . I indeed tried to make it a short as I could and it was very beneficial to be able to understand as much the benefits / drawbacks of the an idea . It was helpful as it quickly proved that the idea is valuable and that there is even more potential for improvement . 

 5 . Approach : Describe what you might do differently next time -- applying the same tool you selected or a different one -- and the reason(s ) why . 

 I think I will continue to use the Learning Launch Tool as I have many ideas to test . I will however try to make the time frame even shorter and make sure to choose the right people to on - board on the test . 

 Thanks for reading :) 


EMAIL: 
ID_NUM: 
NAME_STUDENT: 
PHONE_NUM: 
STREET_ADDRESS: 
URL_PERSONAL: 
USERNAME: 

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Learning Launch 

 1 . Challenge : Describe your challenge , including all relevant information . 

 My challenge takes part in the Digitalization field . My company is indeed looking to digitalizing their interactions with the customers . The idea was to funnel all the requests of the customer in one single place from which the company 's teams can respond . The idea was to create a simple form that the customer would fill to send a request to the company 's teams . The form had to include some drop down fields to be filled by the customer defining the type of request being sent . The type of request defines the appropriate persons who can respond to the request . The so - called " ticket " is directly sent to the right contact . The customer is also able to track all the requests and their status on the platform . The first step of course is to test the idea with some customers . 

 2 . Selection : In your own words , briefly describe the tool you selected ( e.g. , what it is and why you selected it for your challenge -- including any appropriate video lecture references ) . 

 The tool selected to tackle the challenge is the Learning Launch Tool . This tool is often used to quickly test an idea using a prototype that is exactly what is needed in this situation . The outputs of the test will help deciding whether to continue or stop the project . The learnings from the test will also provide good opportunities and ideas to improve the project . 

 3 . Application : Describe how you applied the tool you selected to your challenge ( e.g. , what you did and how the tool was applied effectively or ineffectively ) . 

 After creating the prototype of the form , I selected some customers and their associated teams . The customers who accepted to take part into the test phase had to use the online platform to interact with the teams instead of using e - mails . As explained in the course , the initial assumption was confronted to the needs of the customers to understand if the project could be valuable . The test phase lasted about two months in order to collect enough data and returns of experience . At the end of phase , the customers and teams shared their insights on the value raised and potential improvements . 

 4 . Insight : Describe the insight you gained from applying the tool you selected to your challenge ( e.g. , how an insight affected your thinking about the challenge and about design thinking more broadly ) . 

 The Learning Launch Tool gave me a frame to follow in order to run the test . I think that the course outlined the fact that the Learning Launch Tool has to be used on a short period of time . I indeed tried to make it a short as I could and it was very beneficial to be able to understand as much the benefits / drawbacks of the an idea . It was helpful as it quickly proved that the idea is valuable and that there is even more potential for improvement . 

 5 . Approach : Describe what you might do differently next time -- applying the same tool you selected or a different one -- and the reason(s ) why . 

 I think I will continue to use the Learning Launch Tool as I have many ideas to test . I will however try to make the time frame even shorter and make sure to choose the right people to on - board on the test . 

 Thanks for reading :)
### Output: 