REFLECTION - MIND MAPPING 

 CHALLENGE : 

 My job is to define the implementation of a software solution for managing network infrastructure . Software is installed but it requires a large number of customizations , such as what are the most important   information   that   should   be   highlighted   on   the   screen ,   what   types   of   technical   and management reporting , what functions should be deployed or not , define how users will interact with the systems . I have a very large team working on each project , from 15 to 30 depending on the complexity and time frame we have to implement . Teams are divided by knowledge competence , some of which will interview   the end user , others   will interview   the various   technology areas   users , managers   and directors . The amount of information is immense , and even if there is standardization in the questions , we often do not get the desired result , and we often need to redo the interviews or redo the work when we realize that we are doing it in a way that the client does not want . 

 SELECTION 

 I tried several techniques and tools to organize the information of the various groups but they were all very laborious , complicated and the result was still very confusing most of the time . The rework was frequent , costing much time and money of all . Mind Mapping has proven to be a very powerful tool because it allows information to be organized in a logical ,   visual   and   easily   understood   way .   By   being   visual   it   eliminates   the   large   amount   of spreadsheets and reports , which make it difficult to understand because of its complexity . 

 APPLICATION , INSIGHT & APPROACH 

 When I used Mind Mapping for the first time , I did not warn anyone in advance . The meeting agenda was to consolidate the information of 12 teams and define the work groups according to the results of the technical interviews and with the managers . Great chance to be a confusing and tiring meeting . I told everyone I would not use traditional systems and went to the whiteboard . A very large white board ! I asked the groups to start reading their reports and began to create a Mind Map with the information . They quickly realized that the information was being placed clearly , and every comment , suggestion , or conclusion was added to the map , using various colors and even drawings . In the end , for the first time we had a clear view of the needs of each area based on the information collected .   We   needed   to   do   very   few   additional   interviews ,   and   now   every   team   had   a   clear understanding of the whole project . Using Mind Mapping was just the beginning . We are all studying Design Thinking and we will certainly change our way of creating and defining projects even more . 


EMAIL: 
ID_NUM: 
NAME_STUDENT: 
PHONE_NUM: 
STREET_ADDRESS: 
URL_PERSONAL: 
USERNAME: 

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: REFLECTION - MIND MAPPING 

 CHALLENGE : 

 My job is to define the implementation of a software solution for managing network infrastructure . Software is installed but it requires a large number of customizations , such as what are the most important   information   that   should   be   highlighted   on   the   screen ,   what   types   of   technical   and management reporting , what functions should be deployed or not , define how users will interact with the systems . I have a very large team working on each project , from 15 to 30 depending on the complexity and time frame we have to implement . Teams are divided by knowledge competence , some of which will interview   the end user , others   will interview   the various   technology areas   users , managers   and directors . The amount of information is immense , and even if there is standardization in the questions , we often do not get the desired result , and we often need to redo the interviews or redo the work when we realize that we are doing it in a way that the client does not want . 

 SELECTION 

 I tried several techniques and tools to organize the information of the various groups but they were all very laborious , complicated and the result was still very confusing most of the time . The rework was frequent , costing much time and money of all . Mind Mapping has proven to be a very powerful tool because it allows information to be organized in a logical ,   visual   and   easily   understood   way .   By   being   visual   it   eliminates   the   large   amount   of spreadsheets and reports , which make it difficult to understand because of its complexity . 

 APPLICATION , INSIGHT & APPROACH 

 When I used Mind Mapping for the first time , I did not warn anyone in advance . The meeting agenda was to consolidate the information of 12 teams and define the work groups according to the results of the technical interviews and with the managers . Great chance to be a confusing and tiring meeting . I told everyone I would not use traditional systems and went to the whiteboard . A very large white board ! I asked the groups to start reading their reports and began to create a Mind Map with the information . They quickly realized that the information was being placed clearly , and every comment , suggestion , or conclusion was added to the map , using various colors and even drawings . In the end , for the first time we had a clear view of the needs of each area based on the information collected .   We   needed   to   do   very   few   additional   interviews ,   and   now   every   team   had   a   clear understanding of the whole project . Using Mind Mapping was just the beginning . We are all studying Design Thinking and we will certainly change our way of creating and defining projects even more .
### Output: 