Journey mapping Tool : Effective Knowledge Sharing Sessions 

 Challenge 

 At workplace , there are several series of meetings or trainings in a week such as project meetings ,   management meetings , class room trainings , online trainings and group meetings which are classified as   non - project activities . The challenge was to create an additional meeting ( seminar ) and its agenda ,   planned biweekly for 2 hours , between groups , to facilitate the knowledge sharing without cannibalizing   or repeating the agenda of the other ongoing meetings . This challenge was thrown by the management   to come - up with an agenda that can engage the meeting participants in sharing knowledge and take   rounds to present that are useful across the domains for others to learn and utilize it in their activities .   Journey mapping tool was used to create the agenda as per the largest number of similar wishes and   usefulness . We wanted to enhance the agenda through inclusiveness of empathy to connect better . 

 Selection 

 The targeted groups for this meeting are mostly engineering employees with different levels of technical   expertise and their managers . Meeting group also represent employees from different domains like   mechanical , electrical and computer science , where technical overlapping between the domains is partial   or sometimes minimal . 

 Application 

 We have used journey mapping to understand the customer expectations on the new meetings . As a first   step of journey mapping , personal survey has been conducted with 6 employees representing 3 groups .   Each group had 2 employees from each technical domain . Expectation of the interviewed employees were   recorded and collated . Data with common expectations were given with highest rank , followed by   uncommon important expectations and least ranking is provided to uncommon unimportant expectation .   Based on these ranking we could select the seminar topics . 

 Insights 

 The diligent selection process on the topics of seminar that they wish to hear has helped to conclude the   topics of larger audience wish using bottom up approach rather than conventional top down approach   where the moderator dictates the topics . 

 Approach 

 We measured the satisfaction at the end of all seminars and found very good ratings as feedback .   In the   future , we would like to collect this feedback at end of every seminar to fine tune the next topics for   improving attendee satisfaction further . 


EMAIL: 
ID_NUM: 
NAME_STUDENT: 
PHONE_NUM: 
STREET_ADDRESS: 
URL_PERSONAL: 
USERNAME: 

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Journey mapping Tool : Effective Knowledge Sharing Sessions 

 Challenge 

 At workplace , there are several series of meetings or trainings in a week such as project meetings ,   management meetings , class room trainings , online trainings and group meetings which are classified as   non - project activities . The challenge was to create an additional meeting ( seminar ) and its agenda ,   planned biweekly for 2 hours , between groups , to facilitate the knowledge sharing without cannibalizing   or repeating the agenda of the other ongoing meetings . This challenge was thrown by the management   to come - up with an agenda that can engage the meeting participants in sharing knowledge and take   rounds to present that are useful across the domains for others to learn and utilize it in their activities .   Journey mapping tool was used to create the agenda as per the largest number of similar wishes and   usefulness . We wanted to enhance the agenda through inclusiveness of empathy to connect better . 

 Selection 

 The targeted groups for this meeting are mostly engineering employees with different levels of technical   expertise and their managers . Meeting group also represent employees from different domains like   mechanical , electrical and computer science , where technical overlapping between the domains is partial   or sometimes minimal . 

 Application 

 We have used journey mapping to understand the customer expectations on the new meetings . As a first   step of journey mapping , personal survey has been conducted with 6 employees representing 3 groups .   Each group had 2 employees from each technical domain . Expectation of the interviewed employees were   recorded and collated . Data with common expectations were given with highest rank , followed by   uncommon important expectations and least ranking is provided to uncommon unimportant expectation .   Based on these ranking we could select the seminar topics . 

 Insights 

 The diligent selection process on the topics of seminar that they wish to hear has helped to conclude the   topics of larger audience wish using bottom up approach rather than conventional top down approach   where the moderator dictates the topics . 

 Approach 

 We measured the satisfaction at the end of all seminars and found very good ratings as feedback .   In the   future , we would like to collect this feedback at end of every seminar to fine tune the next topics for   improving attendee satisfaction further .
### Output: 