Challenge     I am employed in a private higher education institution and like many private universities there   is increasing competition amongst local universities for student admissions . Even prior to COVID- 19 , many universities in this region have seen flat or even decreasing student admissions over   the past few years . This has led to average class sizes decreasing with many classes in several   disciplines having only a few students in them . While the natural inclination would be to reduce   tuition prices to attract more students , there has been a reluctance to do this since the general   view is that total revenue would decrease as a result . Consequently , average student tuition has   remained a key financial metric for the organization . The challenge therefore , has been how to   fill available seats in classes and at the same time increase overall revenue .     Selection     For this challenge , I chose the visualization tool to explore the various possibilities to generate   solutions to the challenge facing our organization . Visualization enabled me to communicate   possible solutions to our problems by imagining analogous situations in other industries that   might be useful in solving our problem .     Application     The challenge involved getting management to look at our challenge to fill seats and generate   marginal revenue and most importantly , to move away from focusing on the average student   tuition fee metric . To do this , I asked them to visualize the airline industry as being analogous to   the problems we face in higher education . In this sense , we can think of classroom seats as being   analogous to the seats on a plane . Similar also is the perishability of the products . In the airline   industry seats can not be sold once the airline takes off , similarly in the university , classroom seats   will remain empty once the semester has started .     Insight     By applying the analogy of the airline industry to our problem it became apparent that we need   to reconsider our approach to revenue management and work out ways we can adopt yield   management processes that airlines use in order to fill seats and maximize revenue . Rather than   fixed tuition fees with arbitrary scholarships , we need to work out ways to obtain differential   tuition fees and ensue every seat is filled . One problem is that unlike passengers on a plane who   would not discover the price paid by the passenger sitting next to them , in a classroom that might   happen . This could lead to problems if all students ask for the same reduced tuition fee . One way   to avoid that would be for the tuition fee reductions to be offered by an entity external to the   university .     Approach 

 I think that next time I would apply the same tool to apply across other challenges that we face   as a higher education institution . Communicating ideas to other in the organization , especially   other higher up in the organization can be frustratingly difficult . Using visualizations to assist   others in being able to see the problem from your angle can be benefitted by that . 


EMAIL: 
ID_NUM: 
NAME_STUDENT: 
PHONE_NUM: 
STREET_ADDRESS: 
URL_PERSONAL: 
USERNAME: 

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Challenge     I am employed in a private higher education institution and like many private universities there   is increasing competition amongst local universities for student admissions . Even prior to COVID- 19 , many universities in this region have seen flat or even decreasing student admissions over   the past few years . This has led to average class sizes decreasing with many classes in several   disciplines having only a few students in them . While the natural inclination would be to reduce   tuition prices to attract more students , there has been a reluctance to do this since the general   view is that total revenue would decrease as a result . Consequently , average student tuition has   remained a key financial metric for the organization . The challenge therefore , has been how to   fill available seats in classes and at the same time increase overall revenue .     Selection     For this challenge , I chose the visualization tool to explore the various possibilities to generate   solutions to the challenge facing our organization . Visualization enabled me to communicate   possible solutions to our problems by imagining analogous situations in other industries that   might be useful in solving our problem .     Application     The challenge involved getting management to look at our challenge to fill seats and generate   marginal revenue and most importantly , to move away from focusing on the average student   tuition fee metric . To do this , I asked them to visualize the airline industry as being analogous to   the problems we face in higher education . In this sense , we can think of classroom seats as being   analogous to the seats on a plane . Similar also is the perishability of the products . In the airline   industry seats can not be sold once the airline takes off , similarly in the university , classroom seats   will remain empty once the semester has started .     Insight     By applying the analogy of the airline industry to our problem it became apparent that we need   to reconsider our approach to revenue management and work out ways we can adopt yield   management processes that airlines use in order to fill seats and maximize revenue . Rather than   fixed tuition fees with arbitrary scholarships , we need to work out ways to obtain differential   tuition fees and ensue every seat is filled . One problem is that unlike passengers on a plane who   would not discover the price paid by the passenger sitting next to them , in a classroom that might   happen . This could lead to problems if all students ask for the same reduced tuition fee . One way   to avoid that would be for the tuition fee reductions to be offered by an entity external to the   university .     Approach 

 I think that next time I would apply the same tool to apply across other challenges that we face   as a higher education institution . Communicating ideas to other in the organization , especially   other higher up in the organization can be frustratingly difficult . Using visualizations to assist   others in being able to see the problem from your angle can be benefitted by that .
### Output: 