Mind mapping 

 Challenge & selection   In my working experience as a business analyst , one of the key responsibilities has been to get a very   good understanding of how complex business processes work in a short period of time in a client ’s   organisation that I ’m practically totally unaware of .   In order to provide our customers with new ideas   and solutions , we need to understand their business very fast . 

 That is why , over the course of my career and after trying out many different approaches to this   challenge , I ’ve come to a decision that the best tool for this particular and extremely important task is   mind mapping . Mind mapping , when done right , is an incredibly effective tool for gathering all the   necessary information directly from my clients who know their business best and can prioritise each   single element of it . 

 Application & insight   The tool of mind mapping was effectively applied to go over the client´s various business processes   due to the fact that it involved the right people who possessed the right amount of knowledge and   gave a necessary insight into the business as a whole , by promoting discussion , data visualisation ,   idea generation and implementation . 

 We used sticky notes for gathering input from all the present representatives of our client , for each   aspect of our scope – who are their clients , who are their employees , what are their business   processes , what is the value that they create for their clients , what are the problems and possible   solutions etc . From that point , we gathered the respective notes in groups and started to analyse and   combine them . After that , we would stick the notes on a huge whiteboard and started to create a   structured module of our client´s business . That led on to identifying problems and together , as a   team , coming up with solutions to these problems , which , in turn , led us to prototyping and testing our   new solutions . 

 Approach   I think that for this particular task , mind mapping is a powerful and effective tool , whereas it can be a   bit misleading when it ’s not done right . For example , if you gather information from people that have   not been working long enough in that company , it can seriously affect the result in a negative way and   can thus decrease your customer ’s satisfaction with your service . Next time , when I´m tackling this   challenge with new clients , I might also try to work in visualization since it might be fruitful to our   clients for both , describing the existing business processes and generating new solutions . 


EMAIL: 
ID_NUM: 
NAME_STUDENT: 
PHONE_NUM: 
STREET_ADDRESS: 
URL_PERSONAL: 
USERNAME: 

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Mind mapping 

 Challenge & selection   In my working experience as a business analyst , one of the key responsibilities has been to get a very   good understanding of how complex business processes work in a short period of time in a client ’s   organisation that I ’m practically totally unaware of .   In order to provide our customers with new ideas   and solutions , we need to understand their business very fast . 

 That is why , over the course of my career and after trying out many different approaches to this   challenge , I ’ve come to a decision that the best tool for this particular and extremely important task is   mind mapping . Mind mapping , when done right , is an incredibly effective tool for gathering all the   necessary information directly from my clients who know their business best and can prioritise each   single element of it . 

 Application & insight   The tool of mind mapping was effectively applied to go over the client´s various business processes   due to the fact that it involved the right people who possessed the right amount of knowledge and   gave a necessary insight into the business as a whole , by promoting discussion , data visualisation ,   idea generation and implementation . 

 We used sticky notes for gathering input from all the present representatives of our client , for each   aspect of our scope – who are their clients , who are their employees , what are their business   processes , what is the value that they create for their clients , what are the problems and possible   solutions etc . From that point , we gathered the respective notes in groups and started to analyse and   combine them . After that , we would stick the notes on a huge whiteboard and started to create a   structured module of our client´s business . That led on to identifying problems and together , as a   team , coming up with solutions to these problems , which , in turn , led us to prototyping and testing our   new solutions . 

 Approach   I think that for this particular task , mind mapping is a powerful and effective tool , whereas it can be a   bit misleading when it ’s not done right . For example , if you gather information from people that have   not been working long enough in that company , it can seriously affect the result in a negative way and   can thus decrease your customer ’s satisfaction with your service . Next time , when I´m tackling this   challenge with new clients , I might also try to work in visualization since it might be fruitful to our   clients for both , describing the existing business processes and generating new solutions .
### Output: 