Challenge   I work in a private hospital system development department . My new job was to develop new   patient booking module in one month ( old booking module does not supported new server   software ) . The new tasks was not only new software supporting , but also it was a functionality   optimisation and user interface development .     Selection   My partner departments were a clinicians and hospital quality department - people who a far away   from software developing . I decided to choose visualisation tool to explain old booking system   problems and show advantages of a new system . I used diagram.net software because hospital IT   department recommendation . All hospital users had an access to this software and could   operationally do changes to diagrams .     Application   I draw a simple diagram of an old booking system so that clinicians could understand how the data   flows between components . I knew the problem components but I also wanted that clinicians and   quality department also understand the same problems . So I asked them to analyse the flow . I made   two different appointments – one with clinicians and another with quality department . I decided to   do so because clinicians feels more comfortable and are more brave when only doctors and nurses   are around table . So I discussed same diagram in two groups . Both groups find same problems . Next   step was to discuss a new diagram . I made some new diagrams with alternative flows . Before   showing those diagrams to groups , we made a brainstorm session for 30 min to hear all ideas that   non - IT people could generate . This activity aroused interest to my new diagrams – do we find those   ideas or not . Most of non - utopian ideas was already on diagrams . Visualisation helped clinicians an   quality department employees to understand the technical meaning of their ideas . Each group   chooses one new diagram that satisfies them more . Groups chooses two different diagrams . I also   asked to find two main persons from each group who are going to take a part in future discussions in   corporate group . 

 Because of choosing different flow diagrams , I decided to visualise both diagrams on one sheet . So   we saw combined and different flows . After we made a discussion only on different flows . 

 Insight 

 In this discussion we reached to another problem ( that helps me to understand why the difference is   in ) – clinicians want to put the most of responsibility on booking module end users . However , quality   department thinks that clinician could be more involved in booking process ( they must communicate   more details that booking process was easy and intuitive for end users ) . Trough discussion we draw   different process flows to reach the goal , that satisfies both – clinician and non - clinician personal .   Visualisation accelerated decision - making process . 

 Approach 

 This course helped me in hospital discussions . I used all the questions – what is ; what if ; what wow ;   what works . These simple questions helped to stay in focus . I am more convinced that visualisation   help to accelerate decision making process ; one draw is much clearer than 1000 words . In future I   still using a different methods of visualisation . 


EMAIL: 
ID_NUM: 
NAME_STUDENT: 
PHONE_NUM: 
STREET_ADDRESS: 
URL_PERSONAL: 
USERNAME: 

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Challenge   I work in a private hospital system development department . My new job was to develop new   patient booking module in one month ( old booking module does not supported new server   software ) . The new tasks was not only new software supporting , but also it was a functionality   optimisation and user interface development .     Selection   My partner departments were a clinicians and hospital quality department - people who a far away   from software developing . I decided to choose visualisation tool to explain old booking system   problems and show advantages of a new system . I used diagram.net software because hospital IT   department recommendation . All hospital users had an access to this software and could   operationally do changes to diagrams .     Application   I draw a simple diagram of an old booking system so that clinicians could understand how the data   flows between components . I knew the problem components but I also wanted that clinicians and   quality department also understand the same problems . So I asked them to analyse the flow . I made   two different appointments – one with clinicians and another with quality department . I decided to   do so because clinicians feels more comfortable and are more brave when only doctors and nurses   are around table . So I discussed same diagram in two groups . Both groups find same problems . Next   step was to discuss a new diagram . I made some new diagrams with alternative flows . Before   showing those diagrams to groups , we made a brainstorm session for 30 min to hear all ideas that   non - IT people could generate . This activity aroused interest to my new diagrams – do we find those   ideas or not . Most of non - utopian ideas was already on diagrams . Visualisation helped clinicians an   quality department employees to understand the technical meaning of their ideas . Each group   chooses one new diagram that satisfies them more . Groups chooses two different diagrams . I also   asked to find two main persons from each group who are going to take a part in future discussions in   corporate group . 

 Because of choosing different flow diagrams , I decided to visualise both diagrams on one sheet . So   we saw combined and different flows . After we made a discussion only on different flows . 

 Insight 

 In this discussion we reached to another problem ( that helps me to understand why the difference is   in ) – clinicians want to put the most of responsibility on booking module end users . However , quality   department thinks that clinician could be more involved in booking process ( they must communicate   more details that booking process was easy and intuitive for end users ) . Trough discussion we draw   different process flows to reach the goal , that satisfies both – clinician and non - clinician personal .   Visualisation accelerated decision - making process . 

 Approach 

 This course helped me in hospital discussions . I used all the questions – what is ; what if ; what wow ;   what works . These simple questions helped to stay in focus . I am more convinced that visualisation   help to accelerate decision making process ; one draw is much clearer than 1000 words . In future I   still using a different methods of visualisation .
### Output: 