Reflection - Visualization     1.The Challenge .   Detailed Description    My company was bidding for a large technology services deal to build and operate a software test   factory for a Fortune client . After three rounds in the process , the company was facing the grim reality –   of being eliminated from the race . The reason : “ I mask the logo on your PPT , and your solution or   proposal is no different from the next three , ” – in the client ’s own words . And we did not want to be   forced into a situation of pure price competition . To command a premium on price , however slight , we   had to articulate and demonstrate value , in the customer ’s eyes .     In Tech - services , the breadth of offerings and options for implementation is mind - boggling . No one   person can be an expert in all the areas of even a single project , to be able to create a solution on   his / her own . A team of technical experts are assembled on the one hand , and the sales and relationship   team talks to the client and engages with them on the other hand , with literally a sea in between . With   the stakes high , Sales & Marketing as well as senior management was getting desperate . I was called in   to help from the consulting team . Could my team help show differentiation and value , and move to the   next round(s ) in the bidding .      On investigation of the proposed solution , which was fairly complex , several stale technology , tools and   techniques were found and replaced with better proprietary and newer ones . The issue was then   narrowed down to “ how to demonstrate what impact the sum total of the solution will have on the   client ’s business ” . Enter Visual thinking ; business consultants are generally trained in visual   representation tools and techniques .      2.The Selection   Leaders and decision makers have little time to dive into complex data to figure out things for   themselves . Even those who love sophisticated and complex technology systems . In this case , we were   dealing with industry stalwarts who had to be convinced of the value of   complex technical stuff as well   as complex financials that went into pricing . Both very dry subjects competing for precious mental   bandwidth .     The natural choice was Visualization , as this was the only way we could distill tons of information into   bite - sized chunks , and convert the emotions of the viewers and audience from being oppressed into a   highly positive one – like being relieved , expectant and excited . ( Other design tools had already gone   into the making of the solution , earlier )     Visualization makes especially abstract things tangible , concrete and relatable . It draws a picture in the   mind ’s eye that we want to ideally convey , and tell an entire story perhaps at a glance . It highlights   possibilities that have not been considered yet . It beautifully compliments , reduces or eliminates words ,   and brings everybody on the “ same page ” . It reveals patterns , allows exploration and shows the path   forward , helping people see things in the larger context . 

 The 6th video module in the week-1 lessons provide an overview of some of these aspects . Even though   our challenge ( real - life ) preceded this Design Thinking course , we find that the principles were the same   and equally relevant . We were fortunate in having it in our repertoire .      3.Application     We used the principles and rules of   Visualization on the to analyze the executive   deck and the solution summary deck that were   to be presented to the senior leaders and the   client qualification team , respectively . Apart   from the additions of the changes in the   solution , we found that the slides were   extremely wordy and oozing with numbers .   Guaranteed to put the viewers to sleep . 

 We identified the information most critical   from the perspective of the business owners –   that which helps them deliver more value to   their customers the most . We extracted this   data from the detailed solution blueprint and   used graphics to showcase the difference at a   glance .            4.Insight   The relationship managers loved the new deck . This was something that even a high school kid could   understand . Normally they are touchy about putting company staff in front of the customers , but in this   case , they were delighted and offered to fly our team across continents to participate in the discussions .   The selection was made and we were not only shortlisted , but eventually went on to win what was the   largest deal of that kind in the world . Visuals were drawn impromptu on the whiteboards and flip - charts   during negotiations by our team , applying this tool . Not only did non - verbal communication help greatly   speed up thinking and decision - making , but also increased effectiveness as well as efficiency of   communication . A lot of “ story - telling ” was also weaved in ( another design - thinking tool ) in the visuals .   It is important to note that we could have lost the deal despite having everything the customer needed ,   simply because they could not find what they most wanted to hear fast enough . The success story   spread within our company and in many subsequent large deals , our team were invited to the table – a   testimony to the value of Visualization . The skill does not come easily , but it is one of the most valuable   skill to invest in .      * * * 

 1 . Best Earlier Visual 

 2.Intuitive New Visual 


EMAIL: 
ID_NUM: 
NAME_STUDENT: 
PHONE_NUM: 
STREET_ADDRESS: 
URL_PERSONAL: 
USERNAME: 

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Reflection - Visualization     1.The Challenge .   Detailed Description    My company was bidding for a large technology services deal to build and operate a software test   factory for a Fortune client . After three rounds in the process , the company was facing the grim reality –   of being eliminated from the race . The reason : “ I mask the logo on your PPT , and your solution or   proposal is no different from the next three , ” – in the client ’s own words . And we did not want to be   forced into a situation of pure price competition . To command a premium on price , however slight , we   had to articulate and demonstrate value , in the customer ’s eyes .     In Tech - services , the breadth of offerings and options for implementation is mind - boggling . No one   person can be an expert in all the areas of even a single project , to be able to create a solution on   his / her own . A team of technical experts are assembled on the one hand , and the sales and relationship   team talks to the client and engages with them on the other hand , with literally a sea in between . With   the stakes high , Sales & Marketing as well as senior management was getting desperate . I was called in   to help from the consulting team . Could my team help show differentiation and value , and move to the   next round(s ) in the bidding .      On investigation of the proposed solution , which was fairly complex , several stale technology , tools and   techniques were found and replaced with better proprietary and newer ones . The issue was then   narrowed down to “ how to demonstrate what impact the sum total of the solution will have on the   client ’s business ” . Enter Visual thinking ; business consultants are generally trained in visual   representation tools and techniques .      2.The Selection   Leaders and decision makers have little time to dive into complex data to figure out things for   themselves . Even those who love sophisticated and complex technology systems . In this case , we were   dealing with industry stalwarts who had to be convinced of the value of   complex technical stuff as well   as complex financials that went into pricing . Both very dry subjects competing for precious mental   bandwidth .     The natural choice was Visualization , as this was the only way we could distill tons of information into   bite - sized chunks , and convert the emotions of the viewers and audience from being oppressed into a   highly positive one – like being relieved , expectant and excited . ( Other design tools had already gone   into the making of the solution , earlier )     Visualization makes especially abstract things tangible , concrete and relatable . It draws a picture in the   mind ’s eye that we want to ideally convey , and tell an entire story perhaps at a glance . It highlights   possibilities that have not been considered yet . It beautifully compliments , reduces or eliminates words ,   and brings everybody on the “ same page ” . It reveals patterns , allows exploration and shows the path   forward , helping people see things in the larger context . 

 The 6th video module in the week-1 lessons provide an overview of some of these aspects . Even though   our challenge ( real - life ) preceded this Design Thinking course , we find that the principles were the same   and equally relevant . We were fortunate in having it in our repertoire .      3.Application     We used the principles and rules of   Visualization on the to analyze the executive   deck and the solution summary deck that were   to be presented to the senior leaders and the   client qualification team , respectively . Apart   from the additions of the changes in the   solution , we found that the slides were   extremely wordy and oozing with numbers .   Guaranteed to put the viewers to sleep . 

 We identified the information most critical   from the perspective of the business owners –   that which helps them deliver more value to   their customers the most . We extracted this   data from the detailed solution blueprint and   used graphics to showcase the difference at a   glance .            4.Insight   The relationship managers loved the new deck . This was something that even a high school kid could   understand . Normally they are touchy about putting company staff in front of the customers , but in this   case , they were delighted and offered to fly our team across continents to participate in the discussions .   The selection was made and we were not only shortlisted , but eventually went on to win what was the   largest deal of that kind in the world . Visuals were drawn impromptu on the whiteboards and flip - charts   during negotiations by our team , applying this tool . Not only did non - verbal communication help greatly   speed up thinking and decision - making , but also increased effectiveness as well as efficiency of   communication . A lot of “ story - telling ” was also weaved in ( another design - thinking tool ) in the visuals .   It is important to note that we could have lost the deal despite having everything the customer needed ,   simply because they could not find what they most wanted to hear fast enough . The success story   spread within our company and in many subsequent large deals , our team were invited to the table – a   testimony to the value of Visualization . The skill does not come easily , but it is one of the most valuable   skill to invest in .      * * * 

 1 . Best Earlier Visual 

 2.Intuitive New Visual
### Output: 