Reflection – Storytelling 

 Challenge   I ’m currently working in a factory of an international company . As a process engineer my main   task is to implement manufacturing processes ensuring both the performance and the quality   of new products without compromising the safety of any employee . However , during the last   weeks the number of accidents has increased in some manufacturing lines . The staff is highly   qualified and most of them have been in the plant for more than three years . Besides that ,   the corporation has a strong focus on safety aiming for zero accidents in all its facilities . Due   to the recent events , the company started an investigation , nevertheless , this only made the   situation worse . The workers were reluctant to collaborate in the investigation leading to a   harsh working environment . I decided to take this as my own challenge since all of these   circumstances were affecting my job . I took advantage of my closeness to the staff using   storytelling to open up about my own experience dealing with safety .     Selection   Storytelling is a tool that allows both the speaker and the listener to extract meaning from a   message . If it 's used correctly , storytelling can create a connection with the audience by   sharing a story that sparks an emotional bond . According to Andre Martin , Director at Mars   Inc. , storytelling is a way to make a strategy accessible to people , it poses questions and gives   room for reflection . The reason why I selected this tool is because safety is something that is   frequently taken for granted . If I create a meaningful story , chances are that the staff feels   confident to talk more about the issue and cooperate to design a strategy that includes   relevant stakeholders in order to guarantee the safety of everyone .     Application   Firstly , I chose the manufacturing lines which reported the highest number of accidents during   the past two weeks and then , I identified the people who were the closest to me working in   those lines . I approached the individuals during lunch time to try to make it seem casual and   as an ice breaker I asked about their day and their life out of the company . I addressed the   issue about safety and how important it was for me , and I told them a story about another   occasion when I got injured in the laboratory while performing a test . During that time , I   immediately reported the accident to my manager , and I got all the support from her , besides   that , she asked the whole team to reevaluate the risks and deploy more means to avoid them .   I also shared that I was impressed since when I worked for previous companies , they barely   cared about the employees and safety was n’t a priority .   My coworkers remained silent for some seconds but after a while they commented about how   stressful it was with all the changes in the organization , their boss was demanding to increase   the productivity and that created that sometimes they could not carefully look at the   instructions . Another person said that she was going through a tough time in her life ( financial   crisis ) and that made her almost impossible to focus at work . In addition , their “ way of 

 working ” was defined to attain “ zero - mistakes ” , they did n’t get enough time to adjust to the   changes , so they were afraid to lose their jobs leading to chaos . As a final remark , I made them   reflect about how important they are for their families and that their families would n’t like   them to have any accident , thus , I questioned them about what was more important if their   jobs or their own lives .     Insight and Approach   I got concerned after hearing the feedback from my coworkers . It was clearly both sides which   were not working in the right way . I talked to the Safety , Health and Environment Department   to share my insights and they immediately created a plan to be more engaging and to correct   all these actions . Consequently , this storytelling tool was very enlightening , it opened my mind   to think not only about the operational aspects while implementing new processes , but also   considering social routines which help to protect the humans behind the objects . Additionally ,   I think it is also possible to use storytelling for processes such as continuous improvement ,   where there is a lot about facts and numbers , but I am certain that we can incorporate the   stories behind those numbers .   I think my approach was correct at the beginning , but it would have been beneficial to have   someone else to provide more support while using my story . Furthermore , I think in the case   of the challenge and in terms of safety , storytelling can be strengthened by using visualization .   Combining both a good story and images or videos , can make the message more powerful by   representing further consequences when safety procedures are not followed . It would create   more reflection and the insights may be more tangible . 


EMAIL: 
ID_NUM: 
NAME_STUDENT: 
PHONE_NUM: 
STREET_ADDRESS: 
URL_PERSONAL: 
USERNAME: 

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Reflection – Storytelling 

 Challenge   I ’m currently working in a factory of an international company . As a process engineer my main   task is to implement manufacturing processes ensuring both the performance and the quality   of new products without compromising the safety of any employee . However , during the last   weeks the number of accidents has increased in some manufacturing lines . The staff is highly   qualified and most of them have been in the plant for more than three years . Besides that ,   the corporation has a strong focus on safety aiming for zero accidents in all its facilities . Due   to the recent events , the company started an investigation , nevertheless , this only made the   situation worse . The workers were reluctant to collaborate in the investigation leading to a   harsh working environment . I decided to take this as my own challenge since all of these   circumstances were affecting my job . I took advantage of my closeness to the staff using   storytelling to open up about my own experience dealing with safety .     Selection   Storytelling is a tool that allows both the speaker and the listener to extract meaning from a   message . If it 's used correctly , storytelling can create a connection with the audience by   sharing a story that sparks an emotional bond . According to Andre Martin , Director at Mars   Inc. , storytelling is a way to make a strategy accessible to people , it poses questions and gives   room for reflection . The reason why I selected this tool is because safety is something that is   frequently taken for granted . If I create a meaningful story , chances are that the staff feels   confident to talk more about the issue and cooperate to design a strategy that includes   relevant stakeholders in order to guarantee the safety of everyone .     Application   Firstly , I chose the manufacturing lines which reported the highest number of accidents during   the past two weeks and then , I identified the people who were the closest to me working in   those lines . I approached the individuals during lunch time to try to make it seem casual and   as an ice breaker I asked about their day and their life out of the company . I addressed the   issue about safety and how important it was for me , and I told them a story about another   occasion when I got injured in the laboratory while performing a test . During that time , I   immediately reported the accident to my manager , and I got all the support from her , besides   that , she asked the whole team to reevaluate the risks and deploy more means to avoid them .   I also shared that I was impressed since when I worked for previous companies , they barely   cared about the employees and safety was n’t a priority .   My coworkers remained silent for some seconds but after a while they commented about how   stressful it was with all the changes in the organization , their boss was demanding to increase   the productivity and that created that sometimes they could not carefully look at the   instructions . Another person said that she was going through a tough time in her life ( financial   crisis ) and that made her almost impossible to focus at work . In addition , their “ way of 

 working ” was defined to attain “ zero - mistakes ” , they did n’t get enough time to adjust to the   changes , so they were afraid to lose their jobs leading to chaos . As a final remark , I made them   reflect about how important they are for their families and that their families would n’t like   them to have any accident , thus , I questioned them about what was more important if their   jobs or their own lives .     Insight and Approach   I got concerned after hearing the feedback from my coworkers . It was clearly both sides which   were not working in the right way . I talked to the Safety , Health and Environment Department   to share my insights and they immediately created a plan to be more engaging and to correct   all these actions . Consequently , this storytelling tool was very enlightening , it opened my mind   to think not only about the operational aspects while implementing new processes , but also   considering social routines which help to protect the humans behind the objects . Additionally ,   I think it is also possible to use storytelling for processes such as continuous improvement ,   where there is a lot about facts and numbers , but I am certain that we can incorporate the   stories behind those numbers .   I think my approach was correct at the beginning , but it would have been beneficial to have   someone else to provide more support while using my story . Furthermore , I think in the case   of the challenge and in terms of safety , storytelling can be strengthened by using visualization .   Combining both a good story and images or videos , can make the message more powerful by   representing further consequences when safety procedures are not followed . It would create   more reflection and the insights may be more tangible .
### Output: 