Reflection Paper : Design Thinking 

 Challenge : 

 I was tasked to lead a team that will develop and automate a company ’s processes . It is   a freight forwarding company and they want to incorporate analytics and tracking systems   to better serve the customers . It was a new project , and I have experience with logistics   companies yet . I was handling 7 members and 9 executives of the company . The   challenge was that the technical people do not seem to meet eye - to - eye with the   executives on what features to be included in the system . 

 Selection : 

 To move forward with the project , we used mind mapping to empathize , define , and   ideate . We selected it because we wanted to know what the executives want and merge   it with what the developers can do . Having a mind map and having the flow of information   annotated made us realize that there is a common ground between the development team   and the executives . 

 Application : 

 It started with a single idea from the executives that was represented by an image . From   that idea , the development team added their own insight on what they think is the solution   to that problem / idea . From that core idea , we were able to arrive to five main features of   the system that we will develop for them . 

 Insight : 

 My main insight for using this tool is how easier things would go for the development team   to understand the needs of the client through mind mapping . We were able to know what   they want , and how they want it much more quickly . On the other hand , because of   visualizing the thoughts of our customer , they can also realize some of the more absurd   request that they have . 

 Approach : 

 Next time , I will try to incorporate Learning Launch in my projects in combination with   mind mapping to better serve my clients and to ideate a much more robust solution . 


EMAIL: 
ID_NUM: 
NAME_STUDENT: 
PHONE_NUM: 
STREET_ADDRESS: 
URL_PERSONAL: 
USERNAME: 

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Reflection Paper : Design Thinking 

 Challenge : 

 I was tasked to lead a team that will develop and automate a company ’s processes . It is   a freight forwarding company and they want to incorporate analytics and tracking systems   to better serve the customers . It was a new project , and I have experience with logistics   companies yet . I was handling 7 members and 9 executives of the company . The   challenge was that the technical people do not seem to meet eye - to - eye with the   executives on what features to be included in the system . 

 Selection : 

 To move forward with the project , we used mind mapping to empathize , define , and   ideate . We selected it because we wanted to know what the executives want and merge   it with what the developers can do . Having a mind map and having the flow of information   annotated made us realize that there is a common ground between the development team   and the executives . 

 Application : 

 It started with a single idea from the executives that was represented by an image . From   that idea , the development team added their own insight on what they think is the solution   to that problem / idea . From that core idea , we were able to arrive to five main features of   the system that we will develop for them . 

 Insight : 

 My main insight for using this tool is how easier things would go for the development team   to understand the needs of the client through mind mapping . We were able to know what   they want , and how they want it much more quickly . On the other hand , because of   visualizing the thoughts of our customer , they can also realize some of the more absurd   request that they have . 

 Approach : 

 Next time , I will try to incorporate Learning Launch in my projects in combination with   mind mapping to better serve my clients and to ideate a much more robust solution .
### Output: 