Mind Mapping 

 Challenge     I am a member of the student organization at my University . We have many exchange 

 students and most of them struggle to fit in our society . Our team decided to improve this 

 situation in order to facilitate the process of their adaptation to our culture . We had not the 

 faintest idea what the exact troubles foreign students met in our country as none of us have 

 ever experienced living in a new unknown environment with a different culture . Therefore , 

 we started from the “ 5 Why s ” approach in order to determine the main cause of students ’ 

 discomfort . When we found the main issue we still had to work out the solution . That was the 

 case when the ​Mind Mapping​ ​tool​ came in handy .      Selection     The problem we had , needed a creative approach to be solved . We did n’t know exactly 

 which solution might work . Analytics could not help here as we did not have any data 

 connected to our scope . So we opted for mind mapping as a main approach in our kind of 

 research . With the help of this tool we could collect enough information and insights from our 

 future customers .      Application     The first thing we did was brainstorming . Our goal was to define initial areas where foreign 

 students might meet difficulties . We decided to do so in order to facilitate the process of 

 mind mapping and give the participants the starting point for their ideas .      We had two types of participants . The first group consisted of 30 foreign students , who 

 provided first - hand knowledge on the difficulties they had encountered . The second group 

 consisted of 20 local volunteer students .      The Mind Mapping process was also divided into several steps . Firstly , on the walls in the 

 classroom we arranged the problem areas we found and asked the participants from the first 

 group ( foreign students ) to put down on the stickers the difficulties they had already 

 experienced or are afraid to experience , and the things they would like to discover or 

 improve during their exchange term . The same task was issued to the local students . The 

 only difference was that they needed to ​imagine what kind of issues can the foreign 

 students meet from the perspective of people who are aware of the nuances of local life . 

 Then they were divided into groups of 5 ( 3 foreign + 2 local students ) to share their 

 experiences and clusterize them on the board . After they finished we took some time to 

 generalize their thoughts and make the conclusion . 

 Insight     Our team found out that the mind mapping can be a very handy tool if you want to discover 

 insights of your real customers and be able to clusterize their answers and get general 

 concepts on what the real problems are or what they would like to achieve . It can be used on 

 your customers to facilitate the interaction between different people with different points of 

 view and make a great fusion of their ideas .      Approach     The ideas of the second group were mostly based on assumptions and therefore not always 

 met the real issues . After our research we understood that it would be better to change the 

 role of local students in the mind mapping . We should have involved only foreign students to 

 collect the information about the difficulties and then after generalization of their answers we 

 should have held another session of mind mapping with local students who could provide us 

 with the ideas on all kinds of assistance the locals are ready and eager to provide .      Another type of students we should have involved in the first part of the mind mapping 

 process are local students who have already experienced an exchange opportunity . They 

 might be the best idea - generators as not only do they know the issues foreign students may 

 meet ( as they have experienced these issues during their own exchange ) , but they also 

 know the nuances of living in our country . 


EMAIL: 
ID_NUM: 
NAME_STUDENT: 
PHONE_NUM: 
STREET_ADDRESS: 
URL_PERSONAL: 
USERNAME: 

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Mind Mapping 

 Challenge     I am a member of the student organization at my University . We have many exchange 

 students and most of them struggle to fit in our society . Our team decided to improve this 

 situation in order to facilitate the process of their adaptation to our culture . We had not the 

 faintest idea what the exact troubles foreign students met in our country as none of us have 

 ever experienced living in a new unknown environment with a different culture . Therefore , 

 we started from the “ 5 Why s ” approach in order to determine the main cause of students ’ 

 discomfort . When we found the main issue we still had to work out the solution . That was the 

 case when the ​Mind Mapping​ ​tool​ came in handy .      Selection     The problem we had , needed a creative approach to be solved . We did n’t know exactly 

 which solution might work . Analytics could not help here as we did not have any data 

 connected to our scope . So we opted for mind mapping as a main approach in our kind of 

 research . With the help of this tool we could collect enough information and insights from our 

 future customers .      Application     The first thing we did was brainstorming . Our goal was to define initial areas where foreign 

 students might meet difficulties . We decided to do so in order to facilitate the process of 

 mind mapping and give the participants the starting point for their ideas .      We had two types of participants . The first group consisted of 30 foreign students , who 

 provided first - hand knowledge on the difficulties they had encountered . The second group 

 consisted of 20 local volunteer students .      The Mind Mapping process was also divided into several steps . Firstly , on the walls in the 

 classroom we arranged the problem areas we found and asked the participants from the first 

 group ( foreign students ) to put down on the stickers the difficulties they had already 

 experienced or are afraid to experience , and the things they would like to discover or 

 improve during their exchange term . The same task was issued to the local students . The 

 only difference was that they needed to ​imagine what kind of issues can the foreign 

 students meet from the perspective of people who are aware of the nuances of local life . 

 Then they were divided into groups of 5 ( 3 foreign + 2 local students ) to share their 

 experiences and clusterize them on the board . After they finished we took some time to 

 generalize their thoughts and make the conclusion . 

 Insight     Our team found out that the mind mapping can be a very handy tool if you want to discover 

 insights of your real customers and be able to clusterize their answers and get general 

 concepts on what the real problems are or what they would like to achieve . It can be used on 

 your customers to facilitate the interaction between different people with different points of 

 view and make a great fusion of their ideas .      Approach     The ideas of the second group were mostly based on assumptions and therefore not always 

 met the real issues . After our research we understood that it would be better to change the 

 role of local students in the mind mapping . We should have involved only foreign students to 

 collect the information about the difficulties and then after generalization of their answers we 

 should have held another session of mind mapping with local students who could provide us 

 with the ideas on all kinds of assistance the locals are ready and eager to provide .      Another type of students we should have involved in the first part of the mind mapping 

 process are local students who have already experienced an exchange opportunity . They 

 might be the best idea - generators as not only do they know the issues foreign students may 

 meet ( as they have experienced these issues during their own exchange ) , but they also 

 know the nuances of living in our country .
### Output: 