Challenge & Selection 

 I ’m the General Manager in a water treatment plant . Although the factory has received   numerous technological upgrades , the facilities are not in good condition mainly due to a lack   of budget , therefore the corrective maintenance requirements are recurring and there are   numerous malfunctions that force permanent interventions . The plant 's two main divisions are   Maintenance and Production , which involve almost 200 people . 

 The confrontations between Production and Maintenance are permanent , and they blame each   other for the failures on achieving their objectives , instead of working together in a common   goal . The heads of each of these sectors are self - focus , and a teamwork ’s culture remains to be   developed . 

 From my position , I believe that I have to increase the synergies of sectors to improve   resolution ’s times . I think the best way to achieve this is that each of the actors should have a   better understanding of each other 's works , and they should improve their knowledge of the   complexity in the activities and tasks that are being done . 

 For the activity , I choose the visualization tool , because it is very important that they understand   how the system works , since it could allow us to leverage on key points to resolve questions that   are otherwise hidden . 

 Application 

 To implement the tool , we start holding regular meetings with the division bosses , supervisors ,   and even the foremen , where we discussed the mains weekly problems . Helping us with a   blackboard we managed to graph how problems occur , and de sequence of events through its   resolution . Finally , a process flow had been drawn where actors , activities , and information   flows were identified . With this tool was easy to see the interactions between the different   sectors , and how the actions of some directly impact the others activities . 

 Going through this process together we all team members , and expressing it in graphic form ,   the delays origins became very clear . Unexpectedly , the natures of delays were really different   to those that we initially assumed . Among the main causes of delays we found : 

 - That those involved , from their individual criteria , gave less priority to the problems than it   should had had 

 - Sometimes there was an error in the initial diagnosis , or a bad explanation of the problem , and   this caused a lot of time to be lost in beginning to solve it 

 - Repetition of the problems was being underestimated , and there was not enough stock of   spare parts , which delayed repairs by adding the purchase times 

 Insight & Approach 

 From what I could learn from the activity , the use of graphic tools are very powerful to order the   thought process , awaken creativity and , above all , enhance understanding of the problem . 

 In almost none of the cases , repairs were delayed because people did not do their individual   work well , which is the assumption from which they all started . The visualization tools allowed   a clear diagnosis and was the initial kick to even begin the search for a solution . People took   dimension of the impact of their actions on the system , and improvements were noted from the   first meeting . 

 Although the learning process continues , I highlight the use of the tool for its power in the   transmission of concepts and powers in analysis . 


EMAIL: 
ID_NUM: 
NAME_STUDENT: 
PHONE_NUM: 
STREET_ADDRESS: 
URL_PERSONAL: 
USERNAME: 

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Challenge & Selection 

 I ’m the General Manager in a water treatment plant . Although the factory has received   numerous technological upgrades , the facilities are not in good condition mainly due to a lack   of budget , therefore the corrective maintenance requirements are recurring and there are   numerous malfunctions that force permanent interventions . The plant 's two main divisions are   Maintenance and Production , which involve almost 200 people . 

 The confrontations between Production and Maintenance are permanent , and they blame each   other for the failures on achieving their objectives , instead of working together in a common   goal . The heads of each of these sectors are self - focus , and a teamwork ’s culture remains to be   developed . 

 From my position , I believe that I have to increase the synergies of sectors to improve   resolution ’s times . I think the best way to achieve this is that each of the actors should have a   better understanding of each other 's works , and they should improve their knowledge of the   complexity in the activities and tasks that are being done . 

 For the activity , I choose the visualization tool , because it is very important that they understand   how the system works , since it could allow us to leverage on key points to resolve questions that   are otherwise hidden . 

 Application 

 To implement the tool , we start holding regular meetings with the division bosses , supervisors ,   and even the foremen , where we discussed the mains weekly problems . Helping us with a   blackboard we managed to graph how problems occur , and de sequence of events through its   resolution . Finally , a process flow had been drawn where actors , activities , and information   flows were identified . With this tool was easy to see the interactions between the different   sectors , and how the actions of some directly impact the others activities . 

 Going through this process together we all team members , and expressing it in graphic form ,   the delays origins became very clear . Unexpectedly , the natures of delays were really different   to those that we initially assumed . Among the main causes of delays we found : 

 - That those involved , from their individual criteria , gave less priority to the problems than it   should had had 

 - Sometimes there was an error in the initial diagnosis , or a bad explanation of the problem , and   this caused a lot of time to be lost in beginning to solve it 

 - Repetition of the problems was being underestimated , and there was not enough stock of   spare parts , which delayed repairs by adding the purchase times 

 Insight & Approach 

 From what I could learn from the activity , the use of graphic tools are very powerful to order the   thought process , awaken creativity and , above all , enhance understanding of the problem . 

 In almost none of the cases , repairs were delayed because people did not do their individual   work well , which is the assumption from which they all started . The visualization tools allowed   a clear diagnosis and was the initial kick to even begin the search for a solution . People took   dimension of the impact of their actions on the system , and improvements were noted from the   first meeting . 

 Although the learning process continues , I highlight the use of the tool for its power in the   transmission of concepts and powers in analysis .
### Output: 