Visualisation tool 

 Challenge 

 The design thinking approach and its tools are new to me . In my previous development experience , I have   applied the visualization approach , but more as an isolated , presentation - focused tool and not as an   iterative tool within a broader process . 

 At present , my organization is going through a process that aims to improve the way we operate , deliver   and interact with stakeholders based on the platform way of working . While there are general concepts on   the platform way of working , no concrete examples are there yet . Thus , each team member has a very   different understanding what the platform way of working means and how it can help us elevate our   performance and enhance our business model . The process is structured around several discussion   workshops , guided by a set of corporate materials meant to steer each step . The first step was a   conversation about the current situation and challenges we face in our work . After a long discussion ,   although many challenges were captured , findings were scattered , often superficial and there was not a   common agreement on the problems we face as organization . 

 Tool selection 

 As moderator of this process , I decided to suggest using the visualization tool in our next discussion , so we   unlock our creative thinking and try to identify and reach shared understanding on the challenges among   the team of 15 colleagues and then use this common ground to identify solutions that can together shape   up the future platform way of working for our organization . I selected this tool also because , as pointed by   Angela Meyer in the video - lecture , this tool can help us analyse complex problems by bringing logic ,   inductive reasoning and thinking about possibilities we may not see without visual thinking . 

 Application 

 The session was divided in two parts : individual work and then joint looking at the results and conversation .   At the beginning , each team member had 30 minutes to identify and draw pictures of the three top   challenges we face in our current work or barriers that prevent us perform more effectively . Participants   could use simple shapes and 1 – 2 words to capture key points . Each participant received A4 paper and   markers . Participants could work in or outside the room . Following the individual thinking session , all visual   articulations of the priority challenges were compiled and presented by pinning them on a large board .   Challenges were grouped into clusters in case they were inter - connected or similar . The clustering of the   challenges was done jointly by the group , based on common agreement . At the end of the session , all   challenges were visually presenting the “ bigger picture ” , in all its complexity . Such visualisation helped the   group analyse in a more structured and multi - angle manner groups of problems , see their inter - connectivity   and agree on the key sets of problems for the organization , which set a solid ground for further work . In   the end , I took photo of the visual presentation of our thinking , so we can have it for our records as well as   use it for the process ahead . 

 Insight and approach 

 Process observations : at the beginning of the session , the team was somewhat reluctant to embrace the   visualisation tool , because it seemed “ not serious enough ” . However , with some encouragement , the   individual work started . After some minutes , when colleagues started to visualise their thinking , a positive   and creative energy was somehow unlocked in the room . The fact that the technique offers a fun - like   working fuelled enthusiasm and colleagues simply engaged in the process . There were a couple of sceptics 

 in the team who felt like this is a childish way to approach serious development work ; however , after some   time they were also somehow engaged in the discussion . By displaying all the visualised challenges on a   board , we were able to group them and see that there is a lot of like - minded thinking in the room , thus the   joint feeling of engagement grew stronger . By suing the visualisation tool ( instead of verbal discussions   only ) we were able to overcome a roadblock in the process and set common ground for the steps ahead . 

 Personal thoughts : the visualisation tool seemed appropriate from viewpoint of the ultimate objective of   this process – i.e. organizational transformation . The results of this session , however , encouraged me to   think if I can align closer the entire process ahead with the design thinking approach and test some of the   other design thinking tools , which I believe can stimulate stronger engagement , shared vision - setting ,   ownership over the ideas , as well as innovative solutions for the way forward . 


EMAIL: 
ID_NUM: 
NAME_STUDENT: 
PHONE_NUM: 
STREET_ADDRESS: 
URL_PERSONAL: 
USERNAME: 

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Visualisation tool 

 Challenge 

 The design thinking approach and its tools are new to me . In my previous development experience , I have   applied the visualization approach , but more as an isolated , presentation - focused tool and not as an   iterative tool within a broader process . 

 At present , my organization is going through a process that aims to improve the way we operate , deliver   and interact with stakeholders based on the platform way of working . While there are general concepts on   the platform way of working , no concrete examples are there yet . Thus , each team member has a very   different understanding what the platform way of working means and how it can help us elevate our   performance and enhance our business model . The process is structured around several discussion   workshops , guided by a set of corporate materials meant to steer each step . The first step was a   conversation about the current situation and challenges we face in our work . After a long discussion ,   although many challenges were captured , findings were scattered , often superficial and there was not a   common agreement on the problems we face as organization . 

 Tool selection 

 As moderator of this process , I decided to suggest using the visualization tool in our next discussion , so we   unlock our creative thinking and try to identify and reach shared understanding on the challenges among   the team of 15 colleagues and then use this common ground to identify solutions that can together shape   up the future platform way of working for our organization . I selected this tool also because , as pointed by   Angela Meyer in the video - lecture , this tool can help us analyse complex problems by bringing logic ,   inductive reasoning and thinking about possibilities we may not see without visual thinking . 

 Application 

 The session was divided in two parts : individual work and then joint looking at the results and conversation .   At the beginning , each team member had 30 minutes to identify and draw pictures of the three top   challenges we face in our current work or barriers that prevent us perform more effectively . Participants   could use simple shapes and 1 – 2 words to capture key points . Each participant received A4 paper and   markers . Participants could work in or outside the room . Following the individual thinking session , all visual   articulations of the priority challenges were compiled and presented by pinning them on a large board .   Challenges were grouped into clusters in case they were inter - connected or similar . The clustering of the   challenges was done jointly by the group , based on common agreement . At the end of the session , all   challenges were visually presenting the “ bigger picture ” , in all its complexity . Such visualisation helped the   group analyse in a more structured and multi - angle manner groups of problems , see their inter - connectivity   and agree on the key sets of problems for the organization , which set a solid ground for further work . In   the end , I took photo of the visual presentation of our thinking , so we can have it for our records as well as   use it for the process ahead . 

 Insight and approach 

 Process observations : at the beginning of the session , the team was somewhat reluctant to embrace the   visualisation tool , because it seemed “ not serious enough ” . However , with some encouragement , the   individual work started . After some minutes , when colleagues started to visualise their thinking , a positive   and creative energy was somehow unlocked in the room . The fact that the technique offers a fun - like   working fuelled enthusiasm and colleagues simply engaged in the process . There were a couple of sceptics 

 in the team who felt like this is a childish way to approach serious development work ; however , after some   time they were also somehow engaged in the discussion . By displaying all the visualised challenges on a   board , we were able to group them and see that there is a lot of like - minded thinking in the room , thus the   joint feeling of engagement grew stronger . By suing the visualisation tool ( instead of verbal discussions   only ) we were able to overcome a roadblock in the process and set common ground for the steps ahead . 

 Personal thoughts : the visualisation tool seemed appropriate from viewpoint of the ultimate objective of   this process – i.e. organizational transformation . The results of this session , however , encouraged me to   think if I can align closer the entire process ahead with the design thinking approach and test some of the   other design thinking tools , which I believe can stimulate stronger engagement , shared vision - setting ,   ownership over the ideas , as well as innovative solutions for the way forward .
### Output: 