Example of an Reflection - Visualisation 

 Tool : 

 The tool I used was   Visualization , to achieve a   clear understanding of a   problem   among a   group of stakeholders before attempting to identify   and define possible solutions to the problem .   I use this approach often   with the customers who are government agencies working to apply   technology innovations to modernize their mission or for the delivery of   their services to their customers , which may be U.S. citizens , businesses   or non - citizens .   I have used the technique of using a straw man   visualization of a problem domain with a set of questions for discussion   to allow a   group of stakeholders to learn from each other in the   process of defining the scope , boundaries , key elements , and   relationships between elements to consider when identifying loss   chances and   gain opportunities for solutions or improvements 

 Process : 

 I is a process of creating a straw man graphic of the problem domain .   To develop   it , I will draw from any existing material to understand the environment .   The   material available may be operational or procedural documents , marketing   materials , training materials or other auditing reports .   If materials are not   available , then I conduct informal interviews with one - three of the stakeholders   who serve as my main points of contact on the initiative . If appropriate , I will   borrow the concept to “ front - stage / back - stage ” from previous research , and   discussed in David Gray ’s book , “ The Connected Company ” .   This approach helps   to reinforce the notion that every service – even an internal service – has   customers with whom the service provider interacts and internal processes that   enable the organization to provide the service .   The template I often start with 

 also has a column on the left to identify Partners and VCP and a column on the   right is to identify Oversight Organizations like Congress , GAO , advocacy groups ,   and other entities that may add constraints to how the organization operates .    The straw man graphic is simple , using simple shapes and icons available in Visio   or on the Internet .   If the front - stage / back - stage view does n’t work , then I will   create a different type of visual , either based on a high - level process flow with   swim lanes for different stakeholders , or anather format 

 For activity , I will divide the stakeholders into groups of 5 - 6 participants where   each one representing a different organization . Each group receives a poster - size   copy of the straw man graphic that they can use sticky notes to make comments   or write directly on . I will give them 2 or 3 questions to answer , For example : 1 )   What are the key elements missing from the graphic ?   2 ) What will you change in   the graphic to make it look more accurately reflect problem space ?   3 ) What are   the key insights you have about the relationships between the entities in your   problem space ?    I give them approximately 30 minutes to discuss those questions   and mark up the graphic .   Then I have each group report out on their answers to   those questions while pointing to the mark - ups on their poster .   As each group   reports out , I record commonalities in the insights of each group , and then   additional insights that come from the group discussion . After this session , I   digitize each group ’s poster as an artifact , create a view that combines the shared   and new insights from the group discussion and create a revised graphic that   incorporates their feedback and propose changes for the group 

 Vision : 

 I have learnt the graphic – particularly the revised graphic that incorporate their   feedback . It is important for reinforcing their understanding of the problem they   are working to solve , the more valuable aspect of the activity is the shared   insights and shared learning that occurs while they are working to define their   problem space .   The graphic gives the group of stakeholders a focal point for   discussion that allows them to share their views and develop perceptives for their   problems .   While they could create the graphic from a blank slate in a 

 collaborative manner , starting with a straw man jump starts the conversation for   them . They can quickly identify where they are in the graphic or if they are   missing and can more quickly gain new visions about relationships between key   entities .   They can also identify variables in the problem space . i.e , it helps them   to identify what they have not known , in what areas they need to obtain   information or data to provide the values for the variables by conducting this   experiment . 

 I discovered that the most valuable aspect is the shared insights and learning ,   later I could use the visualization activity as a starting point for a series of design   thinking activities . Then i can use the revised graphic that includes their combined   feedback can serve as a reference tool for the remaining work . 


EMAIL: 
ID_NUM: 
NAME_STUDENT: 
PHONE_NUM: 
STREET_ADDRESS: 
URL_PERSONAL: 
USERNAME: 

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Example of an Reflection - Visualisation 

 Tool : 

 The tool I used was   Visualization , to achieve a   clear understanding of a   problem   among a   group of stakeholders before attempting to identify   and define possible solutions to the problem .   I use this approach often   with the customers who are government agencies working to apply   technology innovations to modernize their mission or for the delivery of   their services to their customers , which may be U.S. citizens , businesses   or non - citizens .   I have used the technique of using a straw man   visualization of a problem domain with a set of questions for discussion   to allow a   group of stakeholders to learn from each other in the   process of defining the scope , boundaries , key elements , and   relationships between elements to consider when identifying loss   chances and   gain opportunities for solutions or improvements 

 Process : 

 I is a process of creating a straw man graphic of the problem domain .   To develop   it , I will draw from any existing material to understand the environment .   The   material available may be operational or procedural documents , marketing   materials , training materials or other auditing reports .   If materials are not   available , then I conduct informal interviews with one - three of the stakeholders   who serve as my main points of contact on the initiative . If appropriate , I will   borrow the concept to “ front - stage / back - stage ” from previous research , and   discussed in David Gray ’s book , “ The Connected Company ” .   This approach helps   to reinforce the notion that every service – even an internal service – has   customers with whom the service provider interacts and internal processes that   enable the organization to provide the service .   The template I often start with 

 also has a column on the left to identify Partners and VCP and a column on the   right is to identify Oversight Organizations like Congress , GAO , advocacy groups ,   and other entities that may add constraints to how the organization operates .    The straw man graphic is simple , using simple shapes and icons available in Visio   or on the Internet .   If the front - stage / back - stage view does n’t work , then I will   create a different type of visual , either based on a high - level process flow with   swim lanes for different stakeholders , or anather format 

 For activity , I will divide the stakeholders into groups of 5 - 6 participants where   each one representing a different organization . Each group receives a poster - size   copy of the straw man graphic that they can use sticky notes to make comments   or write directly on . I will give them 2 or 3 questions to answer , For example : 1 )   What are the key elements missing from the graphic ?   2 ) What will you change in   the graphic to make it look more accurately reflect problem space ?   3 ) What are   the key insights you have about the relationships between the entities in your   problem space ?    I give them approximately 30 minutes to discuss those questions   and mark up the graphic .   Then I have each group report out on their answers to   those questions while pointing to the mark - ups on their poster .   As each group   reports out , I record commonalities in the insights of each group , and then   additional insights that come from the group discussion . After this session , I   digitize each group ’s poster as an artifact , create a view that combines the shared   and new insights from the group discussion and create a revised graphic that   incorporates their feedback and propose changes for the group 

 Vision : 

 I have learnt the graphic – particularly the revised graphic that incorporate their   feedback . It is important for reinforcing their understanding of the problem they   are working to solve , the more valuable aspect of the activity is the shared   insights and shared learning that occurs while they are working to define their   problem space .   The graphic gives the group of stakeholders a focal point for   discussion that allows them to share their views and develop perceptives for their   problems .   While they could create the graphic from a blank slate in a 

 collaborative manner , starting with a straw man jump starts the conversation for   them . They can quickly identify where they are in the graphic or if they are   missing and can more quickly gain new visions about relationships between key   entities .   They can also identify variables in the problem space . i.e , it helps them   to identify what they have not known , in what areas they need to obtain   information or data to provide the values for the variables by conducting this   experiment . 

 I discovered that the most valuable aspect is the shared insights and learning ,   later I could use the visualization activity as a starting point for a series of design   thinking activities . Then i can use the revised graphic that includes their combined   feedback can serve as a reference tool for the remaining work .
### Output: 