MAINTENANCE & REPAIR MOBILE APP 

 Learning Launch Tool 

 Challenge     One of the Stockholders of the company I work for , in which I develop the role of Head of   Operations , is determined to develop a New System based on Mobile and Web Apps . This System   will allow users to access to different kind of services for home maintenance , such us plumbing ,   carpentry , electricity checking , etc . As in my country , currently , this kind of services are just   offered by recommendation , there are many issues to solve , but first it is important to determine   if this kind of service ( through Technology ) will effectively meet the offer and the demand   replacing the current way of doing it . My team has advised the Board to develop a MVP and   experiment before engaging in a bigger and more expensive project .     Selection     Our advice has been adopted by the Board of Directors , and therefore we have determined that   we will follow the Design Thinking Path and implement a Minimum Value Product based on the   main functionality the app should have , we expect to get the most important information from   the Learning Launch phase , this is a tool that will help the Directors to make a decision about a   larger investment .     Application     For the MVP we didn´t invest in building a hole product , we looked for similar Open Source   platforms , some of them had issues when many users where connected at the same time , but   that wasn´t a concern for the MVP . We integrated some Maps and Geolocation APIs in order to   be able to complete the main process of request , and we included some forms for Credit Card   Payment , but we did n’t integrate the whole Payment Ecosystem .   When we finished the App for the Learning Launch , we delivered it to the Business Development   Department . The distribution of this App was limited , and it was delivered through a mailing   campaign , we needed to measure : Number of Downloads , Number of Registrations , Time of   Navigation inside the app , Leads made .     Insight and Approach     The mailing campaign gave us some important feedback that we decided to include for a Version   2.0 of the MVP . Consumers preferred : 

 1 . The Service should be guaranteed by a formal company , the technology to just publish 

 services was not enough . 

 2 .   People were likely to pay higher prices if the services were provided by a Company and 

 not directly by workers . This was mainly related to security . 

 3 . People wanted to read reviews before hiring the service . 

 The learning launch gave the Company the most important lesson , that in order to reach the   market , the Company needed an Operations Partnership , because the technology was not all for   making this idea grow . 


EMAIL: 
ID_NUM: 
NAME_STUDENT: 
PHONE_NUM: 
STREET_ADDRESS: 
URL_PERSONAL: 
USERNAME: 

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: MAINTENANCE & REPAIR MOBILE APP 

 Learning Launch Tool 

 Challenge     One of the Stockholders of the company I work for , in which I develop the role of Head of   Operations , is determined to develop a New System based on Mobile and Web Apps . This System   will allow users to access to different kind of services for home maintenance , such us plumbing ,   carpentry , electricity checking , etc . As in my country , currently , this kind of services are just   offered by recommendation , there are many issues to solve , but first it is important to determine   if this kind of service ( through Technology ) will effectively meet the offer and the demand   replacing the current way of doing it . My team has advised the Board to develop a MVP and   experiment before engaging in a bigger and more expensive project .     Selection     Our advice has been adopted by the Board of Directors , and therefore we have determined that   we will follow the Design Thinking Path and implement a Minimum Value Product based on the   main functionality the app should have , we expect to get the most important information from   the Learning Launch phase , this is a tool that will help the Directors to make a decision about a   larger investment .     Application     For the MVP we didn´t invest in building a hole product , we looked for similar Open Source   platforms , some of them had issues when many users where connected at the same time , but   that wasn´t a concern for the MVP . We integrated some Maps and Geolocation APIs in order to   be able to complete the main process of request , and we included some forms for Credit Card   Payment , but we did n’t integrate the whole Payment Ecosystem .   When we finished the App for the Learning Launch , we delivered it to the Business Development   Department . The distribution of this App was limited , and it was delivered through a mailing   campaign , we needed to measure : Number of Downloads , Number of Registrations , Time of   Navigation inside the app , Leads made .     Insight and Approach     The mailing campaign gave us some important feedback that we decided to include for a Version   2.0 of the MVP . Consumers preferred : 

 1 . The Service should be guaranteed by a formal company , the technology to just publish 

 services was not enough . 

 2 .   People were likely to pay higher prices if the services were provided by a Company and 

 not directly by workers . This was mainly related to security . 

 3 . People wanted to read reviews before hiring the service . 

 The learning launch gave the Company the most important lesson , that in order to reach the   market , the Company needed an Operations Partnership , because the technology was not all for   making this idea grow .
### Output: 