Design Thinking : Reflection – Mind Mapping 

 Challenge & Selection 

 I am working as management consultant helping global companies in mastering challenges imposed by   digital transformation . Besides of consulting my company also conducts events with industry and   technology thought leaders , business partners , clients , and prospects to share the latest trends and   insights to engage in a mutual discussion and to further strengthen client engagement . 

 My company intends to conduct an event which we have given the working title " Smart Manufacturing   Summit " targeting the automotive and manufacturing industry . My boss asked me to develop a concept   for this one - day summit including a proposed date , location , ideas for agenda highlights , potential   session types ( like keynote , presentation , panel , workshop , etc . ) , and ideas for speakers . As consultant , I   am used to work in teams , and I am a firm believer of the collective intelligence of teams in achieving   superior results . As the event is supposed to take place in September 2018 , preparations had to be   launched in spring 2020 . 

 To make this assignment even more challenging , the currently ongoing " Corona crisis " prevented us   from conducting a physical workshop with representatives of colleagues , client and business partners as   most of us have to stay at home exercising social distancing to prevent spreading of the Covid-19 virus .   In consequence , I had do come up with a format applicable to a remote session while simultaneously   stimulating creativity and engaging participants to provide their input and feedback to further develop   and improve the summit concept . 

 As I am a big fan of Mind Mapping it was obvious for me trying to apply Mind Mapping also to this   challenge with the objective to collect feedback and input , structure ideas and stimulate collective   creativity based on already provided information . 

 Application 

 In an endeavor to adapt the Mind Mapping technique to a virtual session , I had to modified the ' yard   sale ' approach presented by Prof. Marian Moore in the course video as follows : I initially put down my   ideas on the structural elements of the summit like proposed event date , location , agenda topics ,   session formats and speakers in a Mind Map using the software Mind Manager 2020 for visualization .   This approach facilitated the structuring of available bits and pieces . 

 I selected a representative sample of colleagues , clients and business partners ( in total 8) that I already   have worked with as sparring partner before . I invited each participant to a 1:1 Skype session and asked   for their intuition and feedback . As suggested by Prof. Marian Moore , I focused on explaining the whole   concept to the participants rather than details . To trigger the participant 's reaction , I asked of what   attracts them most in the overall event concept . Furthermore , I asked for what they would believe   would work and what not and which additional ideas and suggestions they have . After the Skype session   I sent out the Mind Map as PowerPoint and asked participants to put on sticky notes with text   boxes / comments to the Mind Map containing their feedback and new ideas and asked the participants   to return the commented PowerPoint for aggregation . 

 Then , I created a consolidated Mind Map containing all input , feedback and ideas suggested by the   participants and shared the collective result in a joint Skype session with all participants . 

 Like in a joint physical session we reviewed all provided sticky notes ( i.e. , comments , feedback and new   ideas ) where each participant commented on his / her contribution . The joint discussion not only gave   feedback to all participants on the input provided by other participants , but also generated new ideas . I   noted them down with differently colored sticky notes in the PowerPoint during the session to ensure   full transparency to all participants . In consequence , we were able to derive further insights from the   collectively provided input and feedback and to carve - out of whether generated ideas found consensus   and qualify for including them into the summit concept . 

 Insight & Approach 

 Mind Mapping again turned out to be of great value in structuring and reviewing ideas . While I   previously focused on applying Mind Mapping as structuring technique for myself , this exercise focused   on applying Mind Mapping as ' yard sale ' as suggested by Prof. Marian Moore in a setting of conducting a   virtual workshop with remote participants . 

 I perceived this setting as challenging for the following reasons : First , due to the lack of a physical room   with displayed content , I had to present ideas online while trying to figure out what attracts participants   by asking them related questions in 1:1 Skype meetings . A physical setting however would have allowed   to observe participants to see on what attracts and strikes them of the provided input . Second , the step   of participants making sticky notes was done remotely by the participants preventing the observation of   them . Third , the important step of jointly reviewing comments made by participants on sticky notes had   to take place with help of a joint Skype session preventing physical interaction of the participants like   walking in the room , collective re - arranging and grouping of sticky notes and ideas on a board . However ,   the joint Skype session with all participants explaining their thoughts and ideas was perceived as really   helpful as the joint discussion of individual findings even generated new ideas . 

 Regarding optimizing the approach of a virtual Mind Mapping ' yard sale ' , I would recommend to further   stimulate discussion and interaction between the workshop participants . This could be done e.g. , by   replacing the initially conducted 1:1 Skype sessions by a joint Skype session . 

 This course inspired me in applying Mind Mapping in a new and previously unexplored way due to the   current ongoing " Corona crisis " preventing to conduct physical workshops . While a physical workshop   would have most likely generated superior results , I was surprised to learn that even the virtual setting   worked comparably well and helped me significantly in further developing and strengthening the   summit 's concept . 


EMAIL: 
ID_NUM: 
NAME_STUDENT: 
PHONE_NUM: 
STREET_ADDRESS: 
URL_PERSONAL: 
USERNAME: 

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Design Thinking : Reflection – Mind Mapping 

 Challenge & Selection 

 I am working as management consultant helping global companies in mastering challenges imposed by   digital transformation . Besides of consulting my company also conducts events with industry and   technology thought leaders , business partners , clients , and prospects to share the latest trends and   insights to engage in a mutual discussion and to further strengthen client engagement . 

 My company intends to conduct an event which we have given the working title " Smart Manufacturing   Summit " targeting the automotive and manufacturing industry . My boss asked me to develop a concept   for this one - day summit including a proposed date , location , ideas for agenda highlights , potential   session types ( like keynote , presentation , panel , workshop , etc . ) , and ideas for speakers . As consultant , I   am used to work in teams , and I am a firm believer of the collective intelligence of teams in achieving   superior results . As the event is supposed to take place in September 2018 , preparations had to be   launched in spring 2020 . 

 To make this assignment even more challenging , the currently ongoing " Corona crisis " prevented us   from conducting a physical workshop with representatives of colleagues , client and business partners as   most of us have to stay at home exercising social distancing to prevent spreading of the Covid-19 virus .   In consequence , I had do come up with a format applicable to a remote session while simultaneously   stimulating creativity and engaging participants to provide their input and feedback to further develop   and improve the summit concept . 

 As I am a big fan of Mind Mapping it was obvious for me trying to apply Mind Mapping also to this   challenge with the objective to collect feedback and input , structure ideas and stimulate collective   creativity based on already provided information . 

 Application 

 In an endeavor to adapt the Mind Mapping technique to a virtual session , I had to modified the ' yard   sale ' approach presented by Prof. Marian Moore in the course video as follows : I initially put down my   ideas on the structural elements of the summit like proposed event date , location , agenda topics ,   session formats and speakers in a Mind Map using the software Mind Manager 2020 for visualization .   This approach facilitated the structuring of available bits and pieces . 

 I selected a representative sample of colleagues , clients and business partners ( in total 8) that I already   have worked with as sparring partner before . I invited each participant to a 1:1 Skype session and asked   for their intuition and feedback . As suggested by Prof. Marian Moore , I focused on explaining the whole   concept to the participants rather than details . To trigger the participant 's reaction , I asked of what   attracts them most in the overall event concept . Furthermore , I asked for what they would believe   would work and what not and which additional ideas and suggestions they have . After the Skype session   I sent out the Mind Map as PowerPoint and asked participants to put on sticky notes with text   boxes / comments to the Mind Map containing their feedback and new ideas and asked the participants   to return the commented PowerPoint for aggregation . 

 Then , I created a consolidated Mind Map containing all input , feedback and ideas suggested by the   participants and shared the collective result in a joint Skype session with all participants . 

 Like in a joint physical session we reviewed all provided sticky notes ( i.e. , comments , feedback and new   ideas ) where each participant commented on his / her contribution . The joint discussion not only gave   feedback to all participants on the input provided by other participants , but also generated new ideas . I   noted them down with differently colored sticky notes in the PowerPoint during the session to ensure   full transparency to all participants . In consequence , we were able to derive further insights from the   collectively provided input and feedback and to carve - out of whether generated ideas found consensus   and qualify for including them into the summit concept . 

 Insight & Approach 

 Mind Mapping again turned out to be of great value in structuring and reviewing ideas . While I   previously focused on applying Mind Mapping as structuring technique for myself , this exercise focused   on applying Mind Mapping as ' yard sale ' as suggested by Prof. Marian Moore in a setting of conducting a   virtual workshop with remote participants . 

 I perceived this setting as challenging for the following reasons : First , due to the lack of a physical room   with displayed content , I had to present ideas online while trying to figure out what attracts participants   by asking them related questions in 1:1 Skype meetings . A physical setting however would have allowed   to observe participants to see on what attracts and strikes them of the provided input . Second , the step   of participants making sticky notes was done remotely by the participants preventing the observation of   them . Third , the important step of jointly reviewing comments made by participants on sticky notes had   to take place with help of a joint Skype session preventing physical interaction of the participants like   walking in the room , collective re - arranging and grouping of sticky notes and ideas on a board . However ,   the joint Skype session with all participants explaining their thoughts and ideas was perceived as really   helpful as the joint discussion of individual findings even generated new ideas . 

 Regarding optimizing the approach of a virtual Mind Mapping ' yard sale ' , I would recommend to further   stimulate discussion and interaction between the workshop participants . This could be done e.g. , by   replacing the initially conducted 1:1 Skype sessions by a joint Skype session . 

 This course inspired me in applying Mind Mapping in a new and previously unexplored way due to the   current ongoing " Corona crisis " preventing to conduct physical workshops . While a physical workshop   would have most likely generated superior results , I was surprised to learn that even the virtual setting   worked comparably well and helped me significantly in further developing and strengthening the   summit 's concept .
### Output: 