Challenge     As a student of sustainable design , I had the opportunity to meet the indigenous Mixtecan   community from Oaxaca , Mexico that are living in Nuevo León , a city in the north of the   country . They had the problem that their incomes were decreasing during the quarantine   period of the Covid-19 pandemic , so they could n't afford basic necessities like buying food .   Therefore , I presented the problem in the class of social projects for sustainability , and my   team and I used the design thinking process to find a solution to it quickly since the   community needed to solve the challenge in order to increase their income to survive .     Selection     The tool that we thought would be the most useful was mind mapping , since we can order   information with sticky notes , and move them if it 's necessary . Mind mapping also helps a lot   to find patterns of information and translate them into insights that can be more   understandable by people that need to visualize it easily . On the other hand , we used the   mind mapping to show in a more illustrative way the insights that we gained to the   community and to encourage themselves to analyze if the information made sense to them .     Application     First of all , we started to understand the current situation of the community . We ask them   information about what they did before the pandemic , what were their sources of income and   how much money did they receive for that . All the information obtained from the interviews   were translated to key words and written in sticky notes , to put them as the “ What is ”   scenery in our mind map .    Later all of it was analyzed and   we found that the community was dedicated to the sale of   handicrafts made with handwoven textiles . Thanks to this information , more questions were   asked about how they sold these crafts , if they have contact with their customers , etc . With   this we designed a map of the channels used to sell and who were the clients as well as   their respective phone numbers .    With this customers were contacted and asked why they bought these handicrafts , and why   they stopped buying them , what characteristics of these products are the ones that attracted   them the most and what they would like to see the artisans do to buy more handicrafts to   them .     Insights     The mind mapping tool helped us to find very important information . The clients prefered the   textiles made by the community because of its high quality and accessible price . In addition   to the fact that their textiles have a wide application both for clothing , tablecloths ,   accessories , special gift wrapping , and more applications that clients were giving to the   community 's artisanal textile .     Another insight found was that clients prefer to buy the handicrafts on an online platform due   to the pandemic , since they can not go outside of their homes because of the lockdown but   they still buy stuff to give away to their loved ones . 

 We also found that the customers would be willing to pay for textiles to use in crafts or   product creation , taking advantage of the extra time that quarantine has given to them .     And last but not least , we found that although the community in general does not have the   internet , they do have mobile phones in which we can share with them videos teaching them   what customers want to see in new textile designs , what colors and forms , that would help   the craftsman / woman to improve their products and meet customer demands .     Approach     Thanks to the fact that with mind mapping tool is more easy to understand information , we   found that customers were using textiles made by the community in their own personal   projects , and that was a thing that we did n’t think about , since we only   thought they were   using it as an ornamental textile to put in their desk or as a kitchen tablecloth . So , with that in   mind we focused on the creation of a business concept that wows people and helps them   have something to do during quarantine to entertain themselves .     First , we created an online page and social media for the project to show to people the   community , what they create and how beautiful it is . Then we asked the clients that had   bought the textiles before for videos in which they can explain how they use the textiles   to   create their own products , and thus motivate more people to buy them .     So that is how we created an impactful project for both sides , the artisans and the   customers , using the mind mapping tool and design thinking process . 


EMAIL: 
ID_NUM: 
NAME_STUDENT: 
PHONE_NUM: 
STREET_ADDRESS: 
URL_PERSONAL: 
USERNAME: 

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Challenge     As a student of sustainable design , I had the opportunity to meet the indigenous Mixtecan   community from Oaxaca , Mexico that are living in Nuevo León , a city in the north of the   country . They had the problem that their incomes were decreasing during the quarantine   period of the Covid-19 pandemic , so they could n't afford basic necessities like buying food .   Therefore , I presented the problem in the class of social projects for sustainability , and my   team and I used the design thinking process to find a solution to it quickly since the   community needed to solve the challenge in order to increase their income to survive .     Selection     The tool that we thought would be the most useful was mind mapping , since we can order   information with sticky notes , and move them if it 's necessary . Mind mapping also helps a lot   to find patterns of information and translate them into insights that can be more   understandable by people that need to visualize it easily . On the other hand , we used the   mind mapping to show in a more illustrative way the insights that we gained to the   community and to encourage themselves to analyze if the information made sense to them .     Application     First of all , we started to understand the current situation of the community . We ask them   information about what they did before the pandemic , what were their sources of income and   how much money did they receive for that . All the information obtained from the interviews   were translated to key words and written in sticky notes , to put them as the “ What is ”   scenery in our mind map .    Later all of it was analyzed and   we found that the community was dedicated to the sale of   handicrafts made with handwoven textiles . Thanks to this information , more questions were   asked about how they sold these crafts , if they have contact with their customers , etc . With   this we designed a map of the channels used to sell and who were the clients as well as   their respective phone numbers .    With this customers were contacted and asked why they bought these handicrafts , and why   they stopped buying them , what characteristics of these products are the ones that attracted   them the most and what they would like to see the artisans do to buy more handicrafts to   them .     Insights     The mind mapping tool helped us to find very important information . The clients prefered the   textiles made by the community because of its high quality and accessible price . In addition   to the fact that their textiles have a wide application both for clothing , tablecloths ,   accessories , special gift wrapping , and more applications that clients were giving to the   community 's artisanal textile .     Another insight found was that clients prefer to buy the handicrafts on an online platform due   to the pandemic , since they can not go outside of their homes because of the lockdown but   they still buy stuff to give away to their loved ones . 

 We also found that the customers would be willing to pay for textiles to use in crafts or   product creation , taking advantage of the extra time that quarantine has given to them .     And last but not least , we found that although the community in general does not have the   internet , they do have mobile phones in which we can share with them videos teaching them   what customers want to see in new textile designs , what colors and forms , that would help   the craftsman / woman to improve their products and meet customer demands .     Approach     Thanks to the fact that with mind mapping tool is more easy to understand information , we   found that customers were using textiles made by the community in their own personal   projects , and that was a thing that we did n’t think about , since we only   thought they were   using it as an ornamental textile to put in their desk or as a kitchen tablecloth . So , with that in   mind we focused on the creation of a business concept that wows people and helps them   have something to do during quarantine to entertain themselves .     First , we created an online page and social media for the project to show to people the   community , what they create and how beautiful it is . Then we asked the clients that had   bought the textiles before for videos in which they can explain how they use the textiles   to   create their own products , and thus motivate more people to buy them .     So that is how we created an impactful project for both sides , the artisans and the   customers , using the mind mapping tool and design thinking process .
### Output: 