Reflection on Learning launch 

 Asia Ibrahim , 19.04.2021 

 Challenge : 

 As a test consultant in a multinational : leader in electronic payment systems , among my main   objectives is to ensure the quality of the delivered product , a good product   is tested by the   customer himself in a pre - production environment and its efficient by the end and respects the   customer ’s requirements shared at the beginning of Software development process , we sent to   the customer a detailed and ordered   mail for the operational features to test them in pre- production with a lot steps to execute by order , to ensure by himself the quality of the product   , we noticed by the end that the access to our mails was limited also , the customers did n’t   execute all steps   especially the mandatory ones and they executed the steps arbitrarily so they   founds many of bugs , which directly impacts their satisfaction with the product 

 Selection : 

 As a team we came up with many possibilities to start tackling this issue , but we are uncertain   about it , we are launching out there into the unknown , until we decide to adopt the learning   launch tool , it was a great idea to save money and time , it allows us to test very quickly   whether   if we are in the right track or not , and before decisions with big financial impact are   done , This tool will help us go through an iterating process that will may improve on our   solution or pivot completely our thinking 

 Application : 

 During our first meeting with customers we analyze users stories , and requirements for   validity and feasibility , after that we prepare test scenarios using a test management system to    manage , plan , run , and report test , each tester for us has his own account in order to access to   write test cases , run them   and report the final result ( success or fail),our hypothesis was that   the text in the mail was too long and people did n’t make effort of reading it through , based on   this assumption we decided to create a step plan for customers like the test plan we use on our   test management system , our first lunch its was sending a step plan by mail to our customers   to follow the steps and execute the tests , we were hoping to see a lot of people clicking   through to the step plan but the click was very low ; 

 Our second launch was to create for each customer his account   to access to our test   management system , and send the link by mail , once the customer clicks on the link he has   access to the test plan , because our assumption was that customers considered this mails as   spam , the link is automatically sent to the customer once his account has been created , the   result was satisfactory , customers were visiting the test plan , execute the steps because our   tool offers a great IHM and they import /export test results , , generate a test report , see the test   coverage 

 Once the customer finds a bug , he writes us an email to report the problem but without a   detailed description of the issue , so we decide to create for each customer an account on our   bug tracking system to make them reporting the issue and link the test case to the ticket   containing the bug description , we received automatically a notification about the all process 

 The final result was great , the customer executes the test plan , report the issue once found and   see the test coverage , their feedback was great and that help us to improve software quality . 

 Insight : 

 By applying the learning tool , we designed and tested our solutions . Through the learning   process we got to improve our process and communication with customers , it is through this   process we realized that the customers were more comfortable with the step plan in a whole a   sophisticated tool , implemented this process helped us save time and deliver sprints faster 

 Approach : 

 The learning launch is the appropriate tool for our business . We need as a team to review the   insight gained from our first two launches and incorporate this insight into future launch   designs as this is the most effective and ideal way of approaching and implementing solutions ,   this process has been adopted by the company and applied to all of the projects 


EMAIL: 
ID_NUM: 
NAME_STUDENT: Asia Ibrahim
PHONE_NUM: 
STREET_ADDRESS: 
URL_PERSONAL: 
USERNAME: 

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Reflection on Learning launch 

 Asia Ibrahim , 19.04.2021 

 Challenge : 

 As a test consultant in a multinational : leader in electronic payment systems , among my main   objectives is to ensure the quality of the delivered product , a good product   is tested by the   customer himself in a pre - production environment and its efficient by the end and respects the   customer ’s requirements shared at the beginning of Software development process , we sent to   the customer a detailed and ordered   mail for the operational features to test them in pre- production with a lot steps to execute by order , to ensure by himself the quality of the product   , we noticed by the end that the access to our mails was limited also , the customers did n’t   execute all steps   especially the mandatory ones and they executed the steps arbitrarily so they   founds many of bugs , which directly impacts their satisfaction with the product 

 Selection : 

 As a team we came up with many possibilities to start tackling this issue , but we are uncertain   about it , we are launching out there into the unknown , until we decide to adopt the learning   launch tool , it was a great idea to save money and time , it allows us to test very quickly   whether   if we are in the right track or not , and before decisions with big financial impact are   done , This tool will help us go through an iterating process that will may improve on our   solution or pivot completely our thinking 

 Application : 

 During our first meeting with customers we analyze users stories , and requirements for   validity and feasibility , after that we prepare test scenarios using a test management system to    manage , plan , run , and report test , each tester for us has his own account in order to access to   write test cases , run them   and report the final result ( success or fail),our hypothesis was that   the text in the mail was too long and people did n’t make effort of reading it through , based on   this assumption we decided to create a step plan for customers like the test plan we use on our   test management system , our first lunch its was sending a step plan by mail to our customers   to follow the steps and execute the tests , we were hoping to see a lot of people clicking   through to the step plan but the click was very low ; 

 Our second launch was to create for each customer his account   to access to our test   management system , and send the link by mail , once the customer clicks on the link he has   access to the test plan , because our assumption was that customers considered this mails as   spam , the link is automatically sent to the customer once his account has been created , the   result was satisfactory , customers were visiting the test plan , execute the steps because our   tool offers a great IHM and they import /export test results , , generate a test report , see the test   coverage 

 Once the customer finds a bug , he writes us an email to report the problem but without a   detailed description of the issue , so we decide to create for each customer an account on our   bug tracking system to make them reporting the issue and link the test case to the ticket   containing the bug description , we received automatically a notification about the all process 

 The final result was great , the customer executes the test plan , report the issue once found and   see the test coverage , their feedback was great and that help us to improve software quality . 

 Insight : 

 By applying the learning tool , we designed and tested our solutions . Through the learning   process we got to improve our process and communication with customers , it is through this   process we realized that the customers were more comfortable with the step plan in a whole a   sophisticated tool , implemented this process helped us save time and deliver sprints faster 

 Approach : 

 The learning launch is the appropriate tool for our business . We need as a team to review the   insight gained from our first two launches and incorporate this insight into future launch   designs as this is the most effective and ideal way of approaching and implementing solutions ,   this process has been adopted by the company and applied to all of the projects
### Output: 