Visualization tool 

 1 . Challenge 

 I work for a US technology company in Spain . I am a manager in the   Operations area with 13 people under my responsibility . Our   department mission is to do process reengineering for the contract   management area ( back office ) of the company . We are a brand new   department . In the past months we have been struggling with some   specific areas of the department not going very well . Those areas   were , communication , and selecting a brand new set of metrics to   understand our own performance .      The team was not feeling very well . Communication wise , they   thought directors messages were not reaching all of them . On top of   that , we were not efficient enough in giving the right marketing to all   the innovative ideas and solutions that the team was finding for the   many contract management workflow issue on our table .    Related to metrics , they felt those were thought to put them under   the microscope , and check their real productivity .     2 . Selection 

 I needed to get the team together and make sure that we dedicated   time to discuss on the feelings and emotions on these two items , and   try to help them being less emotional and more factual with the   situation . I wanted us to stop and make a complete visual list of the   things that were not really working , but being factual and simple . I   used a retrospective technique , so we thought over the last six   months of our work as a department , what went well , what could be   improved and some conclusions . To make the whole exercise an   opportunity for some team building and good fun , I told them that   we were going to be the main characters of The Divine Comedy , so I   split them into three groups one being Beatrice , another , Dante and   the last one Virgilio . As a group they had to take some minutes to   think on the questions I made and then put all their ideas in small   sticky notes in a whiteboard split into three pieces Hell ( for things   not going well ) , Paradise ( for those going very well ) and conclusions .   I gave them a complete hour to work on this . Afterwards , we were   going to analyze their answers and look for a plan .     3 . Application 

 The team worked together for the whole hour , I decided to play a role   of facilitator , so I could help with any questions they may have   during the process . They were very thorough and vocal , so at the end   we had a very good picture of the situation according to their point of 

 view . After an hour putting ideas on the whiteboard . I asked them to   stop and step back , so they could have a complete view of their work .   We also started the analysis by trying to put together similar ideas in   the sticky notes into categories , so we could address and identify   quicker the very good things and the problems .     4 . Insight 

 I was very happy , the team had good fun , but even more important   they have transformed all their emotions into factual data to analyze   and look for possible solutions and action plans based on their   feedback . It was extremely useful the visual side of the exercise ,   since immediately we all could see that there were a lot more things   going well , than things that should be improved . That make the team   have a positive reaction that facilitated their approach to look for   solutions for the improbable items . I gained a lot of good data on the   team , their needs and points of view . That exercise was an important   milestone in the department life .     5 . Approach 

 I am very happy with the result of this exercise . Having said that , as   a lesson learnt , next time I would decrease the amount of time   dedicated to stick their ideas , which turn up to be too long , and I   would give more time to debate and analyze the situation described   by the team . 


EMAIL: 
ID_NUM: 
NAME_STUDENT: 
PHONE_NUM: 
STREET_ADDRESS: 
URL_PERSONAL: 
USERNAME: 

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Visualization tool 

 1 . Challenge 

 I work for a US technology company in Spain . I am a manager in the   Operations area with 13 people under my responsibility . Our   department mission is to do process reengineering for the contract   management area ( back office ) of the company . We are a brand new   department . In the past months we have been struggling with some   specific areas of the department not going very well . Those areas   were , communication , and selecting a brand new set of metrics to   understand our own performance .      The team was not feeling very well . Communication wise , they   thought directors messages were not reaching all of them . On top of   that , we were not efficient enough in giving the right marketing to all   the innovative ideas and solutions that the team was finding for the   many contract management workflow issue on our table .    Related to metrics , they felt those were thought to put them under   the microscope , and check their real productivity .     2 . Selection 

 I needed to get the team together and make sure that we dedicated   time to discuss on the feelings and emotions on these two items , and   try to help them being less emotional and more factual with the   situation . I wanted us to stop and make a complete visual list of the   things that were not really working , but being factual and simple . I   used a retrospective technique , so we thought over the last six   months of our work as a department , what went well , what could be   improved and some conclusions . To make the whole exercise an   opportunity for some team building and good fun , I told them that   we were going to be the main characters of The Divine Comedy , so I   split them into three groups one being Beatrice , another , Dante and   the last one Virgilio . As a group they had to take some minutes to   think on the questions I made and then put all their ideas in small   sticky notes in a whiteboard split into three pieces Hell ( for things   not going well ) , Paradise ( for those going very well ) and conclusions .   I gave them a complete hour to work on this . Afterwards , we were   going to analyze their answers and look for a plan .     3 . Application 

 The team worked together for the whole hour , I decided to play a role   of facilitator , so I could help with any questions they may have   during the process . They were very thorough and vocal , so at the end   we had a very good picture of the situation according to their point of 

 view . After an hour putting ideas on the whiteboard . I asked them to   stop and step back , so they could have a complete view of their work .   We also started the analysis by trying to put together similar ideas in   the sticky notes into categories , so we could address and identify   quicker the very good things and the problems .     4 . Insight 

 I was very happy , the team had good fun , but even more important   they have transformed all their emotions into factual data to analyze   and look for possible solutions and action plans based on their   feedback . It was extremely useful the visual side of the exercise ,   since immediately we all could see that there were a lot more things   going well , than things that should be improved . That make the team   have a positive reaction that facilitated their approach to look for   solutions for the improbable items . I gained a lot of good data on the   team , their needs and points of view . That exercise was an important   milestone in the department life .     5 . Approach 

 I am very happy with the result of this exercise . Having said that , as   a lesson learnt , next time I would decrease the amount of time   dedicated to stick their ideas , which turn up to be too long , and I   would give more time to debate and analyze the situation described   by the team .
### Output: 