Reflection – Learning Launch      Challenge   I work with a team of software developers as a Scrum Master representing the digital project   management office . My challenge is to improve the documentation we have in the digital   business which helps to track timelines and delivery for the business . The work we do   involves incremental and iterative development of software product features . As a digital   business we do not have a funnel where we receive all new ideas and requests . They come in   often times via email and it is easy to lose track of those ideas via that medium . This always   results in stakeholders sending escalation emails to us which in turn affects the team ’s image .   We will focus on trying to see how to track requests in a way that affords control and   response to the concerned stakeholders .     Selection   Due to the emerging needs of the digital project management office , our team believes that   the learning launch tool will help us fail forward while we continuously improve to get the   way that works best to receive and handle these requests that comes into the digital business .     Application   In the first learning launch , we focused on identifying the practical pain points my   enumerating them for the past 4 months , we wanted to know how to handle different peculiar   situation . We taught to look out for the first 2 pain points and brainstorm what effective thing   we can do in the shortest possible time that will give us a result that eases a pain point . We   had an exhaustive list of over 24 pain points . We prioritized based on the need for the   business at the time , we always got an email requesting for update on a particular request so   we decided to create an online concept brief form through which we can get direct   documentation on the work that was requested for . The second pain point we sought to   address was too many requests coming into our development pipeline , it seemed like every   one in the organization had an idea to win our competition and generate more revenue , we   also saw that have the online concept brief form will help us do that too .     Insight    By applying the learning launch tool , our team discovered a drastic reduction in the number   of requests that we received because the online concept brief form is quite thorough . It also   requires that you attach a business case and put up your epic on Microsoft azure devOps . We   observed that people who took their time to fill the online concept brief were people who had   carefully researched about the idea , they had also done some high - level revenue projection   and how viable the idea was at the time . We stopped having people harass us or send   escalation mails to us . Secondly , we now had a single location where all the online concept   brief forms filled were saved and we could put a comment column to populate the status   update of each request . Moving forward we will communicate this to all our stakeholders to   enforce this new process for effectiveness .     Approach    Considering that our team has already gone through the story telling tool which says a lot   about the connection of how the pain points impact our work much more than listing them   out . However , since we do n’t have to necessarily get anyone ’s approval to implement the   process and tell a story to , we decided to get on with it using the learning launch tool . The 

 second launch we will have will take into cognisance the insights we gained from this first   launch of creating an online concept brief . 


EMAIL: 
ID_NUM: 
NAME_STUDENT: 
PHONE_NUM: 
STREET_ADDRESS: 
URL_PERSONAL: 
USERNAME: 

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Reflection – Learning Launch      Challenge   I work with a team of software developers as a Scrum Master representing the digital project   management office . My challenge is to improve the documentation we have in the digital   business which helps to track timelines and delivery for the business . The work we do   involves incremental and iterative development of software product features . As a digital   business we do not have a funnel where we receive all new ideas and requests . They come in   often times via email and it is easy to lose track of those ideas via that medium . This always   results in stakeholders sending escalation emails to us which in turn affects the team ’s image .   We will focus on trying to see how to track requests in a way that affords control and   response to the concerned stakeholders .     Selection   Due to the emerging needs of the digital project management office , our team believes that   the learning launch tool will help us fail forward while we continuously improve to get the   way that works best to receive and handle these requests that comes into the digital business .     Application   In the first learning launch , we focused on identifying the practical pain points my   enumerating them for the past 4 months , we wanted to know how to handle different peculiar   situation . We taught to look out for the first 2 pain points and brainstorm what effective thing   we can do in the shortest possible time that will give us a result that eases a pain point . We   had an exhaustive list of over 24 pain points . We prioritized based on the need for the   business at the time , we always got an email requesting for update on a particular request so   we decided to create an online concept brief form through which we can get direct   documentation on the work that was requested for . The second pain point we sought to   address was too many requests coming into our development pipeline , it seemed like every   one in the organization had an idea to win our competition and generate more revenue , we   also saw that have the online concept brief form will help us do that too .     Insight    By applying the learning launch tool , our team discovered a drastic reduction in the number   of requests that we received because the online concept brief form is quite thorough . It also   requires that you attach a business case and put up your epic on Microsoft azure devOps . We   observed that people who took their time to fill the online concept brief were people who had   carefully researched about the idea , they had also done some high - level revenue projection   and how viable the idea was at the time . We stopped having people harass us or send   escalation mails to us . Secondly , we now had a single location where all the online concept   brief forms filled were saved and we could put a comment column to populate the status   update of each request . Moving forward we will communicate this to all our stakeholders to   enforce this new process for effectiveness .     Approach    Considering that our team has already gone through the story telling tool which says a lot   about the connection of how the pain points impact our work much more than listing them   out . However , since we do n’t have to necessarily get anyone ’s approval to implement the   process and tell a story to , we decided to get on with it using the learning launch tool . The 

 second launch we will have will take into cognisance the insights we gained from this first   launch of creating an online concept brief .
### Output: 