Carla Yadav   Learning Launch Reflection   Design Thinking for Innovation     Challenge 

 While completing my doctorate degree in France , I was a representative for my team 

 on the Doctorand Council which was charged with facilitating the integration of doctoral   candidates into the environment of the laboratory , as well as aiding them for all university   administrative processes . The principal challenge for our group was that there were multiple   Doctoral Schools within the same laboratory , and each school has its own registration   process and general organization for the doctorate degree . Additionally , the lab welcomes   students from all over the world , where the language barrier for interactions with university   and doctoral school personnel as well as all the written resources for students can be   difficult to overcome .      During my time on the council , we decided to affront this problem and develop a 

 new website that would provide comprehensive information for each doctorate school   process in multiple languages . Furthermore , we decided to pair each incoming foreign   student with another doctoral candidate further along in their process . This became the   cornerstone project for the Doctorand Council during my time .      Selection 

 After a full year of intensive research into the experiences of different foreign 

 students using many design thinking techniques , such as storytelling and developing   personas based on ethnography , our team had amassed a large number of common   patterns of difficulty for their integration into the program , in addition to access to previous   years ’ feedback from earlier councils . We also had held a meeting with the directors ( full- time personnel ) of each doctoral school within the laboratory to see what was possible   within the constraints of the requirements of the schools . Given the large scale of the   project to address all of the different schools ’ processes and intricacies , we decided to   employ a learning launch for our website and mentorship program for one doctoral school ,   which was the majority school for many on the council who had personal insight into that   particular process .      In general , a learning launch is a small - scale experiment for a larger solution directly 

 in the actual marketplace , where the major interest is to learn and iterate on the idea ,   rather than decide to go through with it or not . This was perfectly suited to the next step in   our challenge , as the immediately received feedback from the focus on this one school   would help point out important changes needed for the future full version of the program .      Application     For our learning launch , we first developed our basic website with all general 

 information that can be helpful to any newly arrived students to the city and within the   laboratory . We developed specific pages , such as detailing what extracurricular activities   through the university were available to doctoral students , based on the original student   feedback through surveys and personal interviews .       We further established a fully detailed check - list like website on the registration for 

 students from the specific doctoral school that we chose and we paired each new doctoral   candidate enrolled in that school with a more seasoned doctoral candidate who intimately 

 knew the inscription process . In total , we had twenty mentorship pairs , and decided to put   five new students with mentors who shared the same native language to see if that could   help integrate new students more . Finally , we implemented multiple feedback options to   observe the learning launch including a dedicated feedback page on the website , a survey   sent out to all doctoral candidates , and one meeting with each mentorship pair together , as   well as one meeting with each individually paired person to ask for direct feedback on the   mentorship program . This first launch was set to run for one period of “ new students ”   meaning six months , so that the feedback could be understood and integrated into a better   product for the next semester of new doctoral candidates .     Insight     Over the entire process , design thinking tools were absolutely necessary to approach 

 this project . The insights that we received from student feedback allowed quick , executable   changes that augmented the experience for all users . Immediately , the feedback webpage   provided easy , important changes ranging from spelling errors , offers from students to   translate the page to help , and ideas to interactive ways for the website to help students   further . The best part of considering this a learning launch meant that we could quickly   implement the feedback on a regularly basis , continually improving our product .     However , the biggest insights came from the mentorship program and the meetings 

 in person for the “ users ” to provide their own feedback by telling their own stories . First , we   found that providing same native language mentors was not the best solution , as their   shared biases could actually lead to problems in the same step of the integration process .   This led us to decide to try the exact opposite on the next iteration , pairing foreign students   with French students who could then help the new doctoral candidate to better integrate   into the international community at the lab , and also . assist in the language barrier for more   administrative concerns . Additionally , we recognized many important human factors that   should be taken into account when looking for mentors , such as availability , languages   spoken , and even trying to pull from different friend groups / teams within the lab . The   design thinking principles were perfectly suited to this very human - centric problem .     Approach 

 The design thinking principles were perfectly suited to this very human - centric 

 problem , which required and continues to require actual personal feedback on what each   person has had trouble with . The learning launch was the perfect step at that time for the   project , as we had years of ethnographic research from past years as well as current , and   the council in our time had already brainstormed the website and mentorship solution . The   learning launch during my time on the council was cited as a major aid to new students and   has continued to be iterated and improved throughout the past four years as new ideas   come to the table . 


EMAIL: 
ID_NUM: 
NAME_STUDENT: Carla Yadav
PHONE_NUM: 
STREET_ADDRESS: 
URL_PERSONAL: 
USERNAME: 

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Carla Yadav   Learning Launch Reflection   Design Thinking for Innovation     Challenge 

 While completing my doctorate degree in France , I was a representative for my team 

 on the Doctorand Council which was charged with facilitating the integration of doctoral   candidates into the environment of the laboratory , as well as aiding them for all university   administrative processes . The principal challenge for our group was that there were multiple   Doctoral Schools within the same laboratory , and each school has its own registration   process and general organization for the doctorate degree . Additionally , the lab welcomes   students from all over the world , where the language barrier for interactions with university   and doctoral school personnel as well as all the written resources for students can be   difficult to overcome .      During my time on the council , we decided to affront this problem and develop a 

 new website that would provide comprehensive information for each doctorate school   process in multiple languages . Furthermore , we decided to pair each incoming foreign   student with another doctoral candidate further along in their process . This became the   cornerstone project for the Doctorand Council during my time .      Selection 

 After a full year of intensive research into the experiences of different foreign 

 students using many design thinking techniques , such as storytelling and developing   personas based on ethnography , our team had amassed a large number of common   patterns of difficulty for their integration into the program , in addition to access to previous   years ’ feedback from earlier councils . We also had held a meeting with the directors ( full- time personnel ) of each doctoral school within the laboratory to see what was possible   within the constraints of the requirements of the schools . Given the large scale of the   project to address all of the different schools ’ processes and intricacies , we decided to   employ a learning launch for our website and mentorship program for one doctoral school ,   which was the majority school for many on the council who had personal insight into that   particular process .      In general , a learning launch is a small - scale experiment for a larger solution directly 

 in the actual marketplace , where the major interest is to learn and iterate on the idea ,   rather than decide to go through with it or not . This was perfectly suited to the next step in   our challenge , as the immediately received feedback from the focus on this one school   would help point out important changes needed for the future full version of the program .      Application     For our learning launch , we first developed our basic website with all general 

 information that can be helpful to any newly arrived students to the city and within the   laboratory . We developed specific pages , such as detailing what extracurricular activities   through the university were available to doctoral students , based on the original student   feedback through surveys and personal interviews .       We further established a fully detailed check - list like website on the registration for 

 students from the specific doctoral school that we chose and we paired each new doctoral   candidate enrolled in that school with a more seasoned doctoral candidate who intimately 

 knew the inscription process . In total , we had twenty mentorship pairs , and decided to put   five new students with mentors who shared the same native language to see if that could   help integrate new students more . Finally , we implemented multiple feedback options to   observe the learning launch including a dedicated feedback page on the website , a survey   sent out to all doctoral candidates , and one meeting with each mentorship pair together , as   well as one meeting with each individually paired person to ask for direct feedback on the   mentorship program . This first launch was set to run for one period of “ new students ”   meaning six months , so that the feedback could be understood and integrated into a better   product for the next semester of new doctoral candidates .     Insight     Over the entire process , design thinking tools were absolutely necessary to approach 

 this project . The insights that we received from student feedback allowed quick , executable   changes that augmented the experience for all users . Immediately , the feedback webpage   provided easy , important changes ranging from spelling errors , offers from students to   translate the page to help , and ideas to interactive ways for the website to help students   further . The best part of considering this a learning launch meant that we could quickly   implement the feedback on a regularly basis , continually improving our product .     However , the biggest insights came from the mentorship program and the meetings 

 in person for the “ users ” to provide their own feedback by telling their own stories . First , we   found that providing same native language mentors was not the best solution , as their   shared biases could actually lead to problems in the same step of the integration process .   This led us to decide to try the exact opposite on the next iteration , pairing foreign students   with French students who could then help the new doctoral candidate to better integrate   into the international community at the lab , and also . assist in the language barrier for more   administrative concerns . Additionally , we recognized many important human factors that   should be taken into account when looking for mentors , such as availability , languages   spoken , and even trying to pull from different friend groups / teams within the lab . The   design thinking principles were perfectly suited to this very human - centric problem .     Approach 

 The design thinking principles were perfectly suited to this very human - centric 

 problem , which required and continues to require actual personal feedback on what each   person has had trouble with . The learning launch was the perfect step at that time for the   project , as we had years of ethnographic research from past years as well as current , and   the council in our time had already brainstormed the website and mentorship solution . The   learning launch during my time on the council was cited as a major aid to new students and   has continued to be iterated and improved throughout the past four years as new ideas   come to the table .
### Output: 