Reflection - Storytelling 

 Challenge & selection 

 Storytelling is a great tool that I use at my place of work every day . I work with the key   population in the community . I spend most of the time in the hospital and at the community   interacting with people who have received a diagnosis from an illness . Most of the time these   people end up to be so vulnerable in the community especially when they realize that they are on   life time / long term treatment . These people are more likely to encounter stigma and   discrimination within the community they live in . This can make them get lonely , stressed , easily   angered and can evenly develop depression resulting into poor adherence to treatment and   suicide . I engage on one on one discussion with the young people and the elderly who are   affected in one way or another . I let my clients share out their experiences and life challenges of   their day to day life and how they cope up . Most of the people I meet normally feel so relieved to   share their stories as I share my experiences and knowledge on an equal level . This in turn helps   them see life in a different and positive perspective way . 

 Application 

 With the story telling tool I have been able to take my colleagues through this and we now use it   on a daily basis since the scope of work is the same . This tool has greatly improved our   efficiency and interaction with our clients . We can clearly communicate and this will play a   bigger role in our overall performance as an organization . Using this approach is quite easy to   identify the unique needs of an individual . It is also a way of finding out the root cause of the   problem to people or clients who are not able to share out when asked about any challenges that   they encounter . 

 Through a support group I had established at the community level for people on life time / long   term treatment , I was able to pick up a young lady who was doing so poor in her treatment   journey while other people in the group were doing well . The health condition of the client kept   on deteriorating and we could not really figure out what was the problem , but through having a   discussion with her I picked out the social issues that were affecting her . She shared out her story   saying that she has been taking care of her four younger siblings with no source of income and   they are orphans and have no one to depend on . This made her worry and lose hope in life in turn   affecting her treatment . 

 Insight & Approach 

 The story shared really gave me an idea of what she was undergoing and it was a chance to share   out my story of an experience of my own . I shared the experience I had at first when one of the 

 children of a support group I had established from a previous project was diagnosed with an   illness which needed long term treatment and how I had to ensure that he gets to the hospital for   an admission then later on taking him for the scheduled clinic appointments . This was hard for   me seeing him going through all the pain he was feeling and having to take his doses without   missing and knowing well that he has no one to look after him since he is an orphan . I was happy   to share how the boy is on his journey to recovery and doing really well at the moment and he is   doing some casual work to be able to cater for his personal needs . From this story the lady   gained some hope and promised to get some casual work to provide for her siblings and be able   to stick to her treatment in order to regain her health back . I was encouraged that it worked well   and she was happy again and this time round more focused . 

 This gave me an opportunity to share this story to my team members and they were really   impressed on how I had handled the issue . This will be used as an example to make some   reviews on the organizations ’ policies , an exercise which is currently underway . 

 This tool , especially the course itself has really helped me put my ideas into action and at the end   I see the efficiency and effectiveness of it and now I can take up the lead of my team members   and see how best we can boost our performance using this tool and what I have learnt in the   whole course . 


EMAIL: 
ID_NUM: 
NAME_STUDENT: 
PHONE_NUM: 
STREET_ADDRESS: 
URL_PERSONAL: 
USERNAME: 

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Reflection - Storytelling 

 Challenge & selection 

 Storytelling is a great tool that I use at my place of work every day . I work with the key   population in the community . I spend most of the time in the hospital and at the community   interacting with people who have received a diagnosis from an illness . Most of the time these   people end up to be so vulnerable in the community especially when they realize that they are on   life time / long term treatment . These people are more likely to encounter stigma and   discrimination within the community they live in . This can make them get lonely , stressed , easily   angered and can evenly develop depression resulting into poor adherence to treatment and   suicide . I engage on one on one discussion with the young people and the elderly who are   affected in one way or another . I let my clients share out their experiences and life challenges of   their day to day life and how they cope up . Most of the people I meet normally feel so relieved to   share their stories as I share my experiences and knowledge on an equal level . This in turn helps   them see life in a different and positive perspective way . 

 Application 

 With the story telling tool I have been able to take my colleagues through this and we now use it   on a daily basis since the scope of work is the same . This tool has greatly improved our   efficiency and interaction with our clients . We can clearly communicate and this will play a   bigger role in our overall performance as an organization . Using this approach is quite easy to   identify the unique needs of an individual . It is also a way of finding out the root cause of the   problem to people or clients who are not able to share out when asked about any challenges that   they encounter . 

 Through a support group I had established at the community level for people on life time / long   term treatment , I was able to pick up a young lady who was doing so poor in her treatment   journey while other people in the group were doing well . The health condition of the client kept   on deteriorating and we could not really figure out what was the problem , but through having a   discussion with her I picked out the social issues that were affecting her . She shared out her story   saying that she has been taking care of her four younger siblings with no source of income and   they are orphans and have no one to depend on . This made her worry and lose hope in life in turn   affecting her treatment . 

 Insight & Approach 

 The story shared really gave me an idea of what she was undergoing and it was a chance to share   out my story of an experience of my own . I shared the experience I had at first when one of the 

 children of a support group I had established from a previous project was diagnosed with an   illness which needed long term treatment and how I had to ensure that he gets to the hospital for   an admission then later on taking him for the scheduled clinic appointments . This was hard for   me seeing him going through all the pain he was feeling and having to take his doses without   missing and knowing well that he has no one to look after him since he is an orphan . I was happy   to share how the boy is on his journey to recovery and doing really well at the moment and he is   doing some casual work to be able to cater for his personal needs . From this story the lady   gained some hope and promised to get some casual work to provide for her siblings and be able   to stick to her treatment in order to regain her health back . I was encouraged that it worked well   and she was happy again and this time round more focused . 

 This gave me an opportunity to share this story to my team members and they were really   impressed on how I had handled the issue . This will be used as an example to make some   reviews on the organizations ’ policies , an exercise which is currently underway . 

 This tool , especially the course itself has really helped me put my ideas into action and at the end   I see the efficiency and effectiveness of it and now I can take up the lead of my team members   and see how best we can boost our performance using this tool and what I have learnt in the   whole course .
### Output: 