Challenge & Selection :     I am working for an International Organization that help alleviate poverty and provide financial   lifeline to private sector companies in developing world that has limited access to   finance / capital .     Our investment colleagues spent lot of time in due diligence like environment standards , impact   on development , job impact and many more , before a final decision to invest on the behalf of   organization is made . Process of arriving to final “ yes ” or “ no ” requires lot of research on   Investment staff side . Till recently this process was manual and cumbersome , and , in some   cases , they spent lot of time to go through paper trail to research about an area such as   sector / country or even previous history of similar investment with similar attributes to create a   risk profile of the intended investment .     As Technical Program Manager , I was assigned to provide a solution for this business process   improvement project with aim to reduce time spent in the initial phase of the investment cycle .   Since I was doing this course I thought to apply some of the design thinking principles to   implement this new tool called “ Knowledge Packages ” . Aim of this new tool was to make life   easier for the investment staff during the research phase of the investment . My intention was to   create a centralized portal so that it makes the research process efficient and help team to   make accurate and quick decisions that are well connected with data points .     New tool will serve as one stop shop for research and knowledge base that will be accessible   anywhere / anytime , we called this tool as “ Knowledge Packages ” .     As saying goes “ Picture is worth thousand words ” , I choose Visualization tool and apply design   thinking approach to create this new tool . I do agree with Angle Myer ’s observation that “ getting   in the habit of doing visualization is actually a way of cultivating that side of our brain work .   Visualization is important . For the process of design because it 's actually a way of unlocking a   different part of brain ”     Application :   I collected material such different color sticky notes , whiteboard , markers , drawing papers ,   projector and then I invited stakeholders from each team that were core to investment team ’s   decision making and members from supporting departments ( Operational , IT and Portfolio ) , and   as a first step , asked them to draw a picture of themselves doing the favorite activity on sticky   notes . Then I asked them to show that picture to rest of the group and share the description of   their picture as break the ice session . This activity helped group members to understand and   remember about their peers and their roles . Also , this activity was enough to convince the   power of visualization . We put those yellow stickies on the board so that everyone can see and   identify . Then , all stakeholders were asked to visualize business process flow that being used   during the investment discovery process and corresponding actors . It includes number of   activities at each step . Once the complete picture was assembled on whiteboard , I could clearly   see few gaps in visualization technique , but storytelling can be a good complimentary in few   instances .     Above two steps helped us to complete the visualization process , next step was ideation and   ranking of the ideas and linking these outcomes to the business flow diagram .     Once all ideas were collected both in terms of pictures and story , our team used “ UserVoice ” ( * a   tools to vote and analyses feedback ) and we asked all participants to vote on the collected 

 ideas . These smaller ideation feedback initially analyzed internally before we shared it with   larger group in the organization to get their feedback and compared it with the internal feedback   that we got from the core group . UserVoice helped us to analyze the effectiveness of the   suggestions .     Last steps in the application was to find intersection of desirability , feasibility and viability that   was the final collection of ideas that were chosen for the implementation .     Collected artifacts ( Visual , Stories and Ideas ) were later visualized by a clickable prototype   using Axure * * tool so that stake holder can experience the final KP product without investing   money and waiting for long time to see the outcome . 

 Insight and Approach 

 KP project helped me to understand the power of Design Thinking and how it can help   organizations to improve inventions , efficiencies and learned a lesson that you must be flexible   to mix and match the approach rather sticking to one approach over the other . I learned that you   should use any tools that can help you to collect ideas that can help stakeholder to visualizes . 

 Last not the least , lesson learned was to make mistakes faster to adjust the expected direction   quickly so that team is not heavily invested in fixed approach that might not work if we try to wait   for the perfection . 

 •   * Refer this link to “ UserVoice ” https://www.uservoice.com/ 

 •   * * https://www.axure.com/ 


EMAIL: 
ID_NUM: 
NAME_STUDENT: 
PHONE_NUM: 
STREET_ADDRESS: 
URL_PERSONAL: 
USERNAME: 

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Challenge & Selection :     I am working for an International Organization that help alleviate poverty and provide financial   lifeline to private sector companies in developing world that has limited access to   finance / capital .     Our investment colleagues spent lot of time in due diligence like environment standards , impact   on development , job impact and many more , before a final decision to invest on the behalf of   organization is made . Process of arriving to final “ yes ” or “ no ” requires lot of research on   Investment staff side . Till recently this process was manual and cumbersome , and , in some   cases , they spent lot of time to go through paper trail to research about an area such as   sector / country or even previous history of similar investment with similar attributes to create a   risk profile of the intended investment .     As Technical Program Manager , I was assigned to provide a solution for this business process   improvement project with aim to reduce time spent in the initial phase of the investment cycle .   Since I was doing this course I thought to apply some of the design thinking principles to   implement this new tool called “ Knowledge Packages ” . Aim of this new tool was to make life   easier for the investment staff during the research phase of the investment . My intention was to   create a centralized portal so that it makes the research process efficient and help team to   make accurate and quick decisions that are well connected with data points .     New tool will serve as one stop shop for research and knowledge base that will be accessible   anywhere / anytime , we called this tool as “ Knowledge Packages ” .     As saying goes “ Picture is worth thousand words ” , I choose Visualization tool and apply design   thinking approach to create this new tool . I do agree with Angle Myer ’s observation that “ getting   in the habit of doing visualization is actually a way of cultivating that side of our brain work .   Visualization is important . For the process of design because it 's actually a way of unlocking a   different part of brain ”     Application :   I collected material such different color sticky notes , whiteboard , markers , drawing papers ,   projector and then I invited stakeholders from each team that were core to investment team ’s   decision making and members from supporting departments ( Operational , IT and Portfolio ) , and   as a first step , asked them to draw a picture of themselves doing the favorite activity on sticky   notes . Then I asked them to show that picture to rest of the group and share the description of   their picture as break the ice session . This activity helped group members to understand and   remember about their peers and their roles . Also , this activity was enough to convince the   power of visualization . We put those yellow stickies on the board so that everyone can see and   identify . Then , all stakeholders were asked to visualize business process flow that being used   during the investment discovery process and corresponding actors . It includes number of   activities at each step . Once the complete picture was assembled on whiteboard , I could clearly   see few gaps in visualization technique , but storytelling can be a good complimentary in few   instances .     Above two steps helped us to complete the visualization process , next step was ideation and   ranking of the ideas and linking these outcomes to the business flow diagram .     Once all ideas were collected both in terms of pictures and story , our team used “ UserVoice ” ( * a   tools to vote and analyses feedback ) and we asked all participants to vote on the collected 

 ideas . These smaller ideation feedback initially analyzed internally before we shared it with   larger group in the organization to get their feedback and compared it with the internal feedback   that we got from the core group . UserVoice helped us to analyze the effectiveness of the   suggestions .     Last steps in the application was to find intersection of desirability , feasibility and viability that   was the final collection of ideas that were chosen for the implementation .     Collected artifacts ( Visual , Stories and Ideas ) were later visualized by a clickable prototype   using Axure * * tool so that stake holder can experience the final KP product without investing   money and waiting for long time to see the outcome . 

 Insight and Approach 

 KP project helped me to understand the power of Design Thinking and how it can help   organizations to improve inventions , efficiencies and learned a lesson that you must be flexible   to mix and match the approach rather sticking to one approach over the other . I learned that you   should use any tools that can help you to collect ideas that can help stakeholder to visualizes . 

 Last not the least , lesson learned was to make mistakes faster to adjust the expected direction   quickly so that team is not heavily invested in fixed approach that might not work if we try to wait   for the perfection . 

 •   * Refer this link to “ UserVoice ” https://www.uservoice.com/ 

 •   * * https://www.axure.com/
### Output: 