REFLECTION ACTIVITY 

 Challenge 

 I was a member of the secretary of social development and human rights of a municipality in the state   of Pernambuco , located in northeastern Brazil . During this period I identified the fragile communication   relationship between the secretary of social development and human rights and the reception centers for   the population in situations of vulnerability and social risk . The lack of communication impaired the   service and the quality of services offered to the population . 

 Given the intense and massive use of technology as a mechanism for strengthening communication   between public management bodies . Despite the small amount , the team reduced to the maximum ( staff   of 2 IT specialists , a social worker and a designer ) and the time limit for the project execution to be   minimal , we decided to create a digital platform that would facilitate communication and contact   between these public entities . 

 Sellection 

 Among the broad spectrum of tools engendered by design thinking , in this project we use the learning   launch since the scope of the project provides for rapid testing to test the platform 's effectiveness . The   learning launch covers the quick testing of the proposed new idea , in which a specific group will have   contact with the product ( in our case with the platform ) for a certain time and evaluate it , generating   new problems , solutions and market assumptions . about the product . 

 Application 

 In the first moment we used the learning launch our goal was to spread the platform among the secretariat   and center employees , we held an inaugural meeting with the social development secretariat team and   the reception centers for the formal presentation of the project , later we held 02 days of training with the   teams to facilitate understanding of the platform 's language and mechanisms , then the deadlines for the   first tests were set . After one month of using the platform , there were three sessions of integration   workshops , in which the group presented and discussed about the positive and negative aspects of the   platform . From the feedback of the group we decided to build an intervention protocol to group the   issues and enhance the positive aspects of the platform . 

 Given the problems that arose , it was necessary to have a second moment in which we used the learning   launch , our objective was to adjust the platform structure to the needs that came from the group that   were grouped in the protocol . an integration workshop , where we discussed how to simplify and enhance   the use of the platform by secretariat teams and tailoring it to group needs . We completed the project by   publishing a platform user manual along with the official launch of the modified platform , both of which   were successfully accepted by the staff of the social development and human rights secretariat and the   staff of the reception centers . The design thinking tool used extremely effective in face of the demands   that emerged throughout the project . 

 Insight : 

 As we started the project by applying the learning launch tool , our team identified our objectives and   planned the project activities through a schedule . The results obtained through the workshops and tests   negatively surprised the team , as several problems arose ( with the layout , the inclusion of tabs , windows   and extra information on the platform ) that caused a schedule change so we decided to carry out another   batch of tests . and hold workshops and group meetings for the purpose of solving doubts and solving   problems . 

 Thus there was a potential increase in the workflow of the team , however we received the support of the   staff involved in the project which was extremely important for its continuation , the results obtained at   the end of the project positively surprised the team . In the future , our team will have a more flexible   schedule containing actions and lectures aimed at solving the problems that initially hindered the team .   Finally , we highlight the importance of this design thinking tool for project completion . 

 Approach : 

 We highlight the importance of our team 's knowledge of design thinking tools , which helped us discover   new ways and perspectives to overcome the difficulties and problems that came our way . Our team   aimed to create a digital platform that would facilitate the communication between the Social   Development and Human Rights Secretariat with the socially vulnerable reception centers . We would   initially carry out the project in just one step according to our schedule . Given the demands , a major   change in the schedule and the holding of workshops and tests were necessary . In the future we will use   the same tool in our projects , however we will include in the schedule planning a better organization to   prevent and remedy errors and failures that arise during the process . 


EMAIL: 
ID_NUM: 
NAME_STUDENT: 
PHONE_NUM: 
STREET_ADDRESS: 
URL_PERSONAL: 
USERNAME: 

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: REFLECTION ACTIVITY 

 Challenge 

 I was a member of the secretary of social development and human rights of a municipality in the state   of Pernambuco , located in northeastern Brazil . During this period I identified the fragile communication   relationship between the secretary of social development and human rights and the reception centers for   the population in situations of vulnerability and social risk . The lack of communication impaired the   service and the quality of services offered to the population . 

 Given the intense and massive use of technology as a mechanism for strengthening communication   between public management bodies . Despite the small amount , the team reduced to the maximum ( staff   of 2 IT specialists , a social worker and a designer ) and the time limit for the project execution to be   minimal , we decided to create a digital platform that would facilitate communication and contact   between these public entities . 

 Sellection 

 Among the broad spectrum of tools engendered by design thinking , in this project we use the learning   launch since the scope of the project provides for rapid testing to test the platform 's effectiveness . The   learning launch covers the quick testing of the proposed new idea , in which a specific group will have   contact with the product ( in our case with the platform ) for a certain time and evaluate it , generating   new problems , solutions and market assumptions . about the product . 

 Application 

 In the first moment we used the learning launch our goal was to spread the platform among the secretariat   and center employees , we held an inaugural meeting with the social development secretariat team and   the reception centers for the formal presentation of the project , later we held 02 days of training with the   teams to facilitate understanding of the platform 's language and mechanisms , then the deadlines for the   first tests were set . After one month of using the platform , there were three sessions of integration   workshops , in which the group presented and discussed about the positive and negative aspects of the   platform . From the feedback of the group we decided to build an intervention protocol to group the   issues and enhance the positive aspects of the platform . 

 Given the problems that arose , it was necessary to have a second moment in which we used the learning   launch , our objective was to adjust the platform structure to the needs that came from the group that   were grouped in the protocol . an integration workshop , where we discussed how to simplify and enhance   the use of the platform by secretariat teams and tailoring it to group needs . We completed the project by   publishing a platform user manual along with the official launch of the modified platform , both of which   were successfully accepted by the staff of the social development and human rights secretariat and the   staff of the reception centers . The design thinking tool used extremely effective in face of the demands   that emerged throughout the project . 

 Insight : 

 As we started the project by applying the learning launch tool , our team identified our objectives and   planned the project activities through a schedule . The results obtained through the workshops and tests   negatively surprised the team , as several problems arose ( with the layout , the inclusion of tabs , windows   and extra information on the platform ) that caused a schedule change so we decided to carry out another   batch of tests . and hold workshops and group meetings for the purpose of solving doubts and solving   problems . 

 Thus there was a potential increase in the workflow of the team , however we received the support of the   staff involved in the project which was extremely important for its continuation , the results obtained at   the end of the project positively surprised the team . In the future , our team will have a more flexible   schedule containing actions and lectures aimed at solving the problems that initially hindered the team .   Finally , we highlight the importance of this design thinking tool for project completion . 

 Approach : 

 We highlight the importance of our team 's knowledge of design thinking tools , which helped us discover   new ways and perspectives to overcome the difficulties and problems that came our way . Our team   aimed to create a digital platform that would facilitate the communication between the Social   Development and Human Rights Secretariat with the socially vulnerable reception centers . We would   initially carry out the project in just one step according to our schedule . Given the demands , a major   change in the schedule and the holding of workshops and tests were necessary . In the future we will use   the same tool in our projects , however we will include in the schedule planning a better organization to   prevent and remedy errors and failures that arise during the process .
### Output: 