Sensitivity : Internal & Restricted 

 Challenge 

 The organization , for which I work , is an IT service provider , but apart from services , lately one of the   strategic focusses is creating more IPs . IPs can be source of non - linear revenue for the growth for the   organization . The challenge in front of my team was to utilize a technology platform to create new IP   products . Hence , the immediate problem was to identify the use cases , which can be conceptualized on   the platform . 

 To achieve that , our team conducted a 2 day long workshop , where we invited people of different   domains – healthcare , energy & utilities , banking & finance , retail etc under one roof . The group had to   discuss the problems in their domain . By the end of day 2 , the group was to identify a few indicative use   cases , which can be developed . 

 Selection 

 I selected Visualization tool for facilitating the discussion . Visualization tool is one the simplest and most   intuitive tools for design thinking . It is about putting thoughts in form of simple visuals , which can be as   simple as a hand - drawn circle . Visualization tool is well explained in the Visualisation tool video at link   https://www.coursera.org/learn/uva-darden-design-thinking-innovation/home/week/1 . 

 I used this tool as we were at the preliminary stage of the engagement . People had gathered from   diverse domains and varied technical expertise . They had different ways of expressing themselves .   Everyone was expressing same ideas in different manner , so visualization tool was required to give   discussion a direction . 

 Application 

 At the start of the workshop , I reiterated the objectives and deliverables of the workshop . I wrote them   on a chart paper and pasted in the conference room , so that people can go back to the agenda   whenever , there is a deviation . 

 We also had a quick round of introduction among people . Then , one by one every individual started   telling a use case , which they think is important for their clients . As a person explained a use case with   reasoning , a person was recording details in an excel sheet , projected on a larger screen . I wrote the   same on another white board in form of visuals . I wrote use cases in 2 - 3 word phrases enclosed in a   circle on a big white board . As someone comes up with another related idea , I joined it with a central   idea using a line . At the end of the discussion , we had a spoke and hub model , something like below .   The hub represented the main theme , with similar or supporting ideas a spokes . 

 Sensitivity : Internal & Restricted 

 It gave everybody direction , that how different use cases can be interlinked together . Redundant ideas   were also combined using this approach . I 

 Insight 

 It is an interesting and challenging task to bring people together and collaboratively discuss on a   problem . Design thinking is a powerful thinking to do collaborative thinking . 

 It was my first design - thinking workshop that I co - facilitated with a team member . I got inspired by the   power of it and would not shy away from targeting problems using this technique . At the end of 2 day   workshop , we got some really interesting use cases to work on . We are planning to conduct deep dive   design thinking discussions in next few weeks , for each of the identified use cases to conceptualize   them . 

 Approach 

 A different approach which could have been used is mind mapping . People could have been divided into   group of 4 - 5 people , for each domain . Each group could have a chart paper to draw mind maps of their   ideas and later present it to the entire group . We would probably explore this idea in our future   workshops . Mind mapping technique would have engaged the audience much more . 


EMAIL: 
ID_NUM: 
NAME_STUDENT: 
PHONE_NUM: 
STREET_ADDRESS: 
URL_PERSONAL: 
USERNAME: 

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Sensitivity : Internal & Restricted 

 Challenge 

 The organization , for which I work , is an IT service provider , but apart from services , lately one of the   strategic focusses is creating more IPs . IPs can be source of non - linear revenue for the growth for the   organization . The challenge in front of my team was to utilize a technology platform to create new IP   products . Hence , the immediate problem was to identify the use cases , which can be conceptualized on   the platform . 

 To achieve that , our team conducted a 2 day long workshop , where we invited people of different   domains – healthcare , energy & utilities , banking & finance , retail etc under one roof . The group had to   discuss the problems in their domain . By the end of day 2 , the group was to identify a few indicative use   cases , which can be developed . 

 Selection 

 I selected Visualization tool for facilitating the discussion . Visualization tool is one the simplest and most   intuitive tools for design thinking . It is about putting thoughts in form of simple visuals , which can be as   simple as a hand - drawn circle . Visualization tool is well explained in the Visualisation tool video at link   https://www.coursera.org/learn/uva-darden-design-thinking-innovation/home/week/1 . 

 I used this tool as we were at the preliminary stage of the engagement . People had gathered from   diverse domains and varied technical expertise . They had different ways of expressing themselves .   Everyone was expressing same ideas in different manner , so visualization tool was required to give   discussion a direction . 

 Application 

 At the start of the workshop , I reiterated the objectives and deliverables of the workshop . I wrote them   on a chart paper and pasted in the conference room , so that people can go back to the agenda   whenever , there is a deviation . 

 We also had a quick round of introduction among people . Then , one by one every individual started   telling a use case , which they think is important for their clients . As a person explained a use case with   reasoning , a person was recording details in an excel sheet , projected on a larger screen . I wrote the   same on another white board in form of visuals . I wrote use cases in 2 - 3 word phrases enclosed in a   circle on a big white board . As someone comes up with another related idea , I joined it with a central   idea using a line . At the end of the discussion , we had a spoke and hub model , something like below .   The hub represented the main theme , with similar or supporting ideas a spokes . 

 Sensitivity : Internal & Restricted 

 It gave everybody direction , that how different use cases can be interlinked together . Redundant ideas   were also combined using this approach . I 

 Insight 

 It is an interesting and challenging task to bring people together and collaboratively discuss on a   problem . Design thinking is a powerful thinking to do collaborative thinking . 

 It was my first design - thinking workshop that I co - facilitated with a team member . I got inspired by the   power of it and would not shy away from targeting problems using this technique . At the end of 2 day   workshop , we got some really interesting use cases to work on . We are planning to conduct deep dive   design thinking discussions in next few weeks , for each of the identified use cases to conceptualize   them . 

 Approach 

 A different approach which could have been used is mind mapping . People could have been divided into   group of 4 - 5 people , for each domain . Each group could have a chart paper to draw mind maps of their   ideas and later present it to the entire group . We would probably explore this idea in our future   workshops . Mind mapping technique would have engaged the audience much more .
### Output: 