Storytelling 

 Challenge & Selection 

 I decided to use storytelling for better understanding of a problem , so to identify a   better solution . Stories generate questions and questions expand the breadth and   depth of stories , leading to lots of innovative thoughts and ideas . Storytelling   becomes an important tool for feedback , which is the basis of the iterative process of   prototyping that lead to solutions . Stories and prototypes are intertwined , explaining   and repositioning experiences through a multitude of potential interpretations , which   allow researchers to test new solutions before committing exclusively to a particular   policy , program , or service . I used this method , because it appropriates for our goals . 

 Application 

 Another campaign that resonates with me is Volkswagen 's Fun Theory , specifically   their Piano Stairs one . Again , it feels very human and candid . But I particularly like   the question they pose in the beginning : “ Can we get more people to choose the   stairs by making it fun to do ? ” The piano staircase is a very tangible prototype , and   throughout the video , you can see how the passers - by prefer it over the escalator .   And while the campaign itself has little to do with VW ’s cars , the “ Fun Theory ” does   give the brand a boost for human - ness and wit . I have already applied design   thinking methodology to understand elements that lead to success in higher   education among first generation and low - income students . Listening to and   empathizing with their needs , I gained enormous insights into the types of support   services and mentoring first gens feel will help them navigate the academic and   social challenges they face from the time they complete high school throughout   college . Anxiety and bewilderment are patterns of behavior I found among first   generation low - income students when they share stories about their first encounter   with campus culture . Many feel like outsiders , confused by the academy ’s social and   academic expectations . 

 The social isolation , low self - confidence , and academic paralysis generated by these   feelings seem to melt away among first generation / low - income students who study   abroad . Why ? What happens when they and their middle- and upper - middle class   peers travel to countries and experience unfamiliar cultures and languages ? Reports   document changes in behavior among first generation / low - income students : an   increase in confidence , self - efficacy , openness , perceptual acuity , resilience —   general effectiveness in cross - cultural situations . 

 Are these trends anecdotal or are we really on to something ? Does study abroad   add value to the college experience of first generation / low - income students in ways   that are fundamentally different from their middle- and upper - middle class peers ? I   will interview first generation / low - income students who have studied abroad and 

 capture their stories . I believe that listening with empathy is the first step toward   explaining these unexplained transformations . 

 Insight & Approach 

 Design thinking is a methodology for solving problems that focuses on asking   questions and listening , with empathy , to the needs of individuals and groups .   Storytelling is an “ essential human activity ” for sharing experiences , explaining   values , and deciding on solutions through vivid verbal and visual accounts . Can   design thinking and storytelling contribute to the research on first generation / low- income students ? I believe so and want to share some thoughts that combine these   two approaches . 

 Storytelling helps explain the interconnections among people in situations and   settings , teaching broad lessons that engage real human beings . Listening engages   people ; and   empathy is an essential and fundamental component in the process . 


EMAIL: 
ID_NUM: 
NAME_STUDENT: 
PHONE_NUM: 
STREET_ADDRESS: 
URL_PERSONAL: 
USERNAME: 

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Storytelling 

 Challenge & Selection 

 I decided to use storytelling for better understanding of a problem , so to identify a   better solution . Stories generate questions and questions expand the breadth and   depth of stories , leading to lots of innovative thoughts and ideas . Storytelling   becomes an important tool for feedback , which is the basis of the iterative process of   prototyping that lead to solutions . Stories and prototypes are intertwined , explaining   and repositioning experiences through a multitude of potential interpretations , which   allow researchers to test new solutions before committing exclusively to a particular   policy , program , or service . I used this method , because it appropriates for our goals . 

 Application 

 Another campaign that resonates with me is Volkswagen 's Fun Theory , specifically   their Piano Stairs one . Again , it feels very human and candid . But I particularly like   the question they pose in the beginning : “ Can we get more people to choose the   stairs by making it fun to do ? ” The piano staircase is a very tangible prototype , and   throughout the video , you can see how the passers - by prefer it over the escalator .   And while the campaign itself has little to do with VW ’s cars , the “ Fun Theory ” does   give the brand a boost for human - ness and wit . I have already applied design   thinking methodology to understand elements that lead to success in higher   education among first generation and low - income students . Listening to and   empathizing with their needs , I gained enormous insights into the types of support   services and mentoring first gens feel will help them navigate the academic and   social challenges they face from the time they complete high school throughout   college . Anxiety and bewilderment are patterns of behavior I found among first   generation low - income students when they share stories about their first encounter   with campus culture . Many feel like outsiders , confused by the academy ’s social and   academic expectations . 

 The social isolation , low self - confidence , and academic paralysis generated by these   feelings seem to melt away among first generation / low - income students who study   abroad . Why ? What happens when they and their middle- and upper - middle class   peers travel to countries and experience unfamiliar cultures and languages ? Reports   document changes in behavior among first generation / low - income students : an   increase in confidence , self - efficacy , openness , perceptual acuity , resilience —   general effectiveness in cross - cultural situations . 

 Are these trends anecdotal or are we really on to something ? Does study abroad   add value to the college experience of first generation / low - income students in ways   that are fundamentally different from their middle- and upper - middle class peers ? I   will interview first generation / low - income students who have studied abroad and 

 capture their stories . I believe that listening with empathy is the first step toward   explaining these unexplained transformations . 

 Insight & Approach 

 Design thinking is a methodology for solving problems that focuses on asking   questions and listening , with empathy , to the needs of individuals and groups .   Storytelling is an “ essential human activity ” for sharing experiences , explaining   values , and deciding on solutions through vivid verbal and visual accounts . Can   design thinking and storytelling contribute to the research on first generation / low- income students ? I believe so and want to share some thoughts that combine these   two approaches . 

 Storytelling helps explain the interconnections among people in situations and   settings , teaching broad lessons that engage real human beings . Listening engages   people ; and   empathy is an essential and fundamental component in the process .
### Output: 