Benjamin Miller     Design Thinking reflection : Visualization     Challenge     Due to a regulatory change the company I was working for was required to quickly implement a   distinct process to obtain senior level approval ( 3 levels down from CEO , Company size was   250,000 people ) for any new client that we wished to do business with that was classified as a   high risk client .     This new process had to be rolled out to 400 sales people , across 13 different countries in less   than 2 weeks . This new process had to fit in with existing processes ( there were already 4   existing processes to add a new client ) with minimal overlap and be easy to understand and   communicate to sales people as well as to the regulator .      Additional challenges were that the regulatory definition of high risk client being unclear and was   changing .     Selection     The team made the decision to use visualization in order to design the solution to the problem .   Given the complexity of the problem with multiple existing processes we needed to explore the   problem as a group and identify patterns and sketch ( ideation ) solutions together . We were   looking to synthesize as a team to design the most effective solution to the problem , as   suggested by Angela Myer in week 1 .       Application     We selected a group of people to attend the visualization working group , our criteria for   selecting them was that they needed to have detailed knowledge of the existing processes in   place and also have experience of working with the sales teams . We asked each attendee to   block off 2 hours to attend the meeting to ensure that we were uninterrupted . We selected a   room with 2 whiteboards ( one at each end of the room ) .     We started the process by briefing them all on the problem , we then discussed and listed all the   major challenges that the project faced . We then discussed each existing process and mapped   them out on one of the boards and highlighted the areas on the process where we had   challenges . The next step was to map out a new process alongside the existing processes . This   was done by the group on the whiteboard as an iterative process as often we would get to a   point and then need to take several steps back to redesign the process . We also mapped out   several different scenarios if the definition of high risk client changed . 

 At the end of the session we had as a group agreed the new process , which was then   photographed to be turned into a powerpoint documentation that could be shared more widely   and form the basis of the next stage of the project . We had also identified as a group the   outstanding issues and assigned action owners to resolve them       Insight   I gained a valuable insight into the power of using visualization in a team environment to unpack   all of the various ideas from a group and understand how complex processes interact . By using   visualization we could be confident that everyone left the room with a clear understanding and   agreement of what the news process was and how it had been agreed .     Approach   I would focus more on visualization to sell our solution to the wider group , after all of this we   used a word heavy communication to explain it , we should have used the visualization to   explain our new processes to a wider group rather than just for our own internal problem   solving . I would also have used the mind mapping process to test our ideas and various options   on a wider group of sales people and tested the different approaches with them as opposed to   using the visualization within a smaller group and making decisions there and then . 


EMAIL: 
ID_NUM: 
NAME_STUDENT: Benjamin Miller
PHONE_NUM: 
STREET_ADDRESS: 
URL_PERSONAL: 
USERNAME: 

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Benjamin Miller     Design Thinking reflection : Visualization     Challenge     Due to a regulatory change the company I was working for was required to quickly implement a   distinct process to obtain senior level approval ( 3 levels down from CEO , Company size was   250,000 people ) for any new client that we wished to do business with that was classified as a   high risk client .     This new process had to be rolled out to 400 sales people , across 13 different countries in less   than 2 weeks . This new process had to fit in with existing processes ( there were already 4   existing processes to add a new client ) with minimal overlap and be easy to understand and   communicate to sales people as well as to the regulator .      Additional challenges were that the regulatory definition of high risk client being unclear and was   changing .     Selection     The team made the decision to use visualization in order to design the solution to the problem .   Given the complexity of the problem with multiple existing processes we needed to explore the   problem as a group and identify patterns and sketch ( ideation ) solutions together . We were   looking to synthesize as a team to design the most effective solution to the problem , as   suggested by Angela Myer in week 1 .       Application     We selected a group of people to attend the visualization working group , our criteria for   selecting them was that they needed to have detailed knowledge of the existing processes in   place and also have experience of working with the sales teams . We asked each attendee to   block off 2 hours to attend the meeting to ensure that we were uninterrupted . We selected a   room with 2 whiteboards ( one at each end of the room ) .     We started the process by briefing them all on the problem , we then discussed and listed all the   major challenges that the project faced . We then discussed each existing process and mapped   them out on one of the boards and highlighted the areas on the process where we had   challenges . The next step was to map out a new process alongside the existing processes . This   was done by the group on the whiteboard as an iterative process as often we would get to a   point and then need to take several steps back to redesign the process . We also mapped out   several different scenarios if the definition of high risk client changed . 

 At the end of the session we had as a group agreed the new process , which was then   photographed to be turned into a powerpoint documentation that could be shared more widely   and form the basis of the next stage of the project . We had also identified as a group the   outstanding issues and assigned action owners to resolve them       Insight   I gained a valuable insight into the power of using visualization in a team environment to unpack   all of the various ideas from a group and understand how complex processes interact . By using   visualization we could be confident that everyone left the room with a clear understanding and   agreement of what the news process was and how it had been agreed .     Approach   I would focus more on visualization to sell our solution to the wider group , after all of this we   used a word heavy communication to explain it , we should have used the visualization to   explain our new processes to a wider group rather than just for our own internal problem   solving . I would also have used the mind mapping process to test our ideas and various options   on a wider group of sales people and tested the different approaches with them as opposed to   using the visualization within a smaller group and making decisions there and then .
### Output: 