Reflection - Mind Map 

 Challenge   I work in Software Sales as a Presales . Sometimes the people that test and want to buy our   software are in more technical roles . They see a high value in using the software , but to be able   to buy it they need to convince a decision maker to give them a budget . For this , they have to   pinpoint the business value that using this new software would generate - time saved , money   saved , new revenue generated etc . . They also have to evaluate the software in order to show   that the value is really there and not only theoretical . Our team helps them to define the success   criteria for such an evaluation ( among other things ) .   When talking to the data science team of company X , they already approached their   procurement department , because they wanted to buy our software . The procurement   department told them to formally evaluate the software , and to involve the proper budget holders ,   in this case the chief of marketing and the chief operating officer . So , our goal was to plan an   evaluation of our software , including a list of success criteria , together with the data science   team .   We would then present it to the budget holders before kicking off the evaluation . We had   to keep in mind that everything would be done remotely due to the pandemic .     Selection​ :    A visual approach like a Mind Map facilitates collaboration while working remotely . We would be   able to start with a blank slate , without influencing the data science team with our assumptions .   Nevertheless , we could make suggestions during the process . As a result , we would get an   organized hierarchical structure from which we could pull the success criteria for the evaluation .     Application    We planned a 90min online workshop to define the success criteria for the evaluation . For   preparation , we asked the data science team to write down 3 - 5 points each that they think would   be benefits and risks of using our software - what would they be able to do , that they ca n’t do   now , and what would have to change ? To kick off the workshop , we wrote all these points down   on a blank page and then helped them to organize these into topics , e.g. faster processes ,   impact on productivity or integration with other tools . During the emerging discussions , new   points and topics came up . Additionally , we suggested further points and topics that they did n’t   think about first , like collaboration with other teams , bringing projects into production or   compliance with regulations when accessing data . The result was a hierarchical picture of the   relevant points that would have to be evaluated in order to make a rational decision . We wrote   these down as a list of success criteria .      Insight​ & ​Approach   The end result was a list of success criteria specific for this evaluation and this customer . But the   workshop took longer than the planned 90min . Luckily , we could just go on and extend to   130min . Even with the ‘ homework ’ before the workshop , it took more time than planned to list all   the relevant points . We thought that the customer would know their business better than we did ,   and that we should only chime in with additional topics after the data science team did n’t come   up with any more topics . This led to a slow start of the process , resulting in a longer workshop .    For the next customer , we provided the customer with a list of topics ( that in our experience are   always important or have to be thought of at least ) before the workshop . We asked them to write   one or two points down for every topic , and to also think about other topics that might be relevant   for them . This helped a lot in making the workshop itself more efficient , and also provided more   material for interesting discussions and new ideas during the workshop . 


EMAIL: 
ID_NUM: 
NAME_STUDENT: 
PHONE_NUM: 
STREET_ADDRESS: 
URL_PERSONAL: 
USERNAME: 

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Reflection - Mind Map 

 Challenge   I work in Software Sales as a Presales . Sometimes the people that test and want to buy our   software are in more technical roles . They see a high value in using the software , but to be able   to buy it they need to convince a decision maker to give them a budget . For this , they have to   pinpoint the business value that using this new software would generate - time saved , money   saved , new revenue generated etc . . They also have to evaluate the software in order to show   that the value is really there and not only theoretical . Our team helps them to define the success   criteria for such an evaluation ( among other things ) .   When talking to the data science team of company X , they already approached their   procurement department , because they wanted to buy our software . The procurement   department told them to formally evaluate the software , and to involve the proper budget holders ,   in this case the chief of marketing and the chief operating officer . So , our goal was to plan an   evaluation of our software , including a list of success criteria , together with the data science   team .   We would then present it to the budget holders before kicking off the evaluation . We had   to keep in mind that everything would be done remotely due to the pandemic .     Selection​ :    A visual approach like a Mind Map facilitates collaboration while working remotely . We would be   able to start with a blank slate , without influencing the data science team with our assumptions .   Nevertheless , we could make suggestions during the process . As a result , we would get an   organized hierarchical structure from which we could pull the success criteria for the evaluation .     Application    We planned a 90min online workshop to define the success criteria for the evaluation . For   preparation , we asked the data science team to write down 3 - 5 points each that they think would   be benefits and risks of using our software - what would they be able to do , that they ca n’t do   now , and what would have to change ? To kick off the workshop , we wrote all these points down   on a blank page and then helped them to organize these into topics , e.g. faster processes ,   impact on productivity or integration with other tools . During the emerging discussions , new   points and topics came up . Additionally , we suggested further points and topics that they did n’t   think about first , like collaboration with other teams , bringing projects into production or   compliance with regulations when accessing data . The result was a hierarchical picture of the   relevant points that would have to be evaluated in order to make a rational decision . We wrote   these down as a list of success criteria .      Insight​ & ​Approach   The end result was a list of success criteria specific for this evaluation and this customer . But the   workshop took longer than the planned 90min . Luckily , we could just go on and extend to   130min . Even with the ‘ homework ’ before the workshop , it took more time than planned to list all   the relevant points . We thought that the customer would know their business better than we did ,   and that we should only chime in with additional topics after the data science team did n’t come   up with any more topics . This led to a slow start of the process , resulting in a longer workshop .    For the next customer , we provided the customer with a list of topics ( that in our experience are   always important or have to be thought of at least ) before the workshop . We asked them to write   one or two points down for every topic , and to also think about other topics that might be relevant   for them . This helped a lot in making the workshop itself more efficient , and also provided more   material for interesting discussions and new ideas during the workshop .
### Output: 