Reflection : Visualization Tool 

 Challenge 

 I am a master student in entrepreneurship and I have a small business of mills , my challenge was   that my business was not improving as I wanted to increase our area of location and also our way   of working to be closer to our customers . In order to overcome this challenge , we needed to   understand our customers more and found out what they expect from us , but also to make the   employees more aware of our goals and see together how we can achieve them . 

 Selection 

 As the design thinking is a problem solving approach , that 's where the visualization as a design   thinking tool came into play . The visualization tool is better for to achieve a sense of agreement   and consensus with my employees and get things done as for to resolve my challenges ,   employees had to understand me and align their ideas with mine and it is better when we 're   looking at customers and we 're looking at new user segments . My small business have used other   design thinking tools like mind mapping tool when we wanted to collect information for   the   challenge of the best and strategic location for our business . 

 Application 

 I started by taking a day where I divided the employees into two groups where the first group   accompanied and observed the clients from their home to our workplace , observe how the other   group works , ask questions to the clients so that they can share their experience . The next day , as   it was two groups of 15 employees each , each group made a presentation of yesterday 's day after   I mixed the two and made three groups of 10 employees to exchange on the observations made   by each group before and I encouraged them to try to see what was missing and that everyone   contributed in the exchange . 

 Each group made a presentation of the outcome of the exchange made . The exchange took 1hour   and they prepared together the presentation . All the presentation have been done by using   photography to explain what they want to say , diagrams , power point with color on key points   and so on . 

 After those two part of presentation , we discussed together by trying to understand together our   customers , what we miss within our business for to meet goals , in which area our services are   needed , we discussed by using charts , diagrams , symbols , power point with color on key points   and so on . 

 Insight 

 By applying the visualization tool , we have found that that the service offered to our clients   should be improved , be more welcoming , and be closer to them by developing empathy between   us . Start work an hour earlier but also open another work point close to our customers to reduce   the waiting line and be closer to those who come from far away . 

 The visualization tool proved to be effective even if the expected results are not the ones we   found . We have thought that we need to expand our area of working but we found out that we   need to exploit more the area we are in . 

 Approach 

 As I and my employees have seen the merits of design thinking especially this visualization tool   in which our team came out more united , understanding more where we are heading , ready to   implement the insights gained to improve our performance . 


EMAIL: 
ID_NUM: 
NAME_STUDENT: 
PHONE_NUM: 
STREET_ADDRESS: 
URL_PERSONAL: 
USERNAME: 

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Reflection : Visualization Tool 

 Challenge 

 I am a master student in entrepreneurship and I have a small business of mills , my challenge was   that my business was not improving as I wanted to increase our area of location and also our way   of working to be closer to our customers . In order to overcome this challenge , we needed to   understand our customers more and found out what they expect from us , but also to make the   employees more aware of our goals and see together how we can achieve them . 

 Selection 

 As the design thinking is a problem solving approach , that 's where the visualization as a design   thinking tool came into play . The visualization tool is better for to achieve a sense of agreement   and consensus with my employees and get things done as for to resolve my challenges ,   employees had to understand me and align their ideas with mine and it is better when we 're   looking at customers and we 're looking at new user segments . My small business have used other   design thinking tools like mind mapping tool when we wanted to collect information for   the   challenge of the best and strategic location for our business . 

 Application 

 I started by taking a day where I divided the employees into two groups where the first group   accompanied and observed the clients from their home to our workplace , observe how the other   group works , ask questions to the clients so that they can share their experience . The next day , as   it was two groups of 15 employees each , each group made a presentation of yesterday 's day after   I mixed the two and made three groups of 10 employees to exchange on the observations made   by each group before and I encouraged them to try to see what was missing and that everyone   contributed in the exchange . 

 Each group made a presentation of the outcome of the exchange made . The exchange took 1hour   and they prepared together the presentation . All the presentation have been done by using   photography to explain what they want to say , diagrams , power point with color on key points   and so on . 

 After those two part of presentation , we discussed together by trying to understand together our   customers , what we miss within our business for to meet goals , in which area our services are   needed , we discussed by using charts , diagrams , symbols , power point with color on key points   and so on . 

 Insight 

 By applying the visualization tool , we have found that that the service offered to our clients   should be improved , be more welcoming , and be closer to them by developing empathy between   us . Start work an hour earlier but also open another work point close to our customers to reduce   the waiting line and be closer to those who come from far away . 

 The visualization tool proved to be effective even if the expected results are not the ones we   found . We have thought that we need to expand our area of working but we found out that we   need to exploit more the area we are in . 

 Approach 

 As I and my employees have seen the merits of design thinking especially this visualization tool   in which our team came out more united , understanding more where we are heading , ready to   implement the insights gained to improve our performance .
### Output: 