Mind Mapping 

 Challenge & Selection   The challenge faced was exploring a complex and uncertain issue for which there are no good analogues   and we were unable to go directly to the customer to gather data . Because of this several methods   needed to explore the “ What is . ”      The team I led through this process used this approach to seek to understand the world of a physician   who is now having to treat patients via telemedicine in response to COVID-19 , determine pain points in   this process and position us to generate potential solutions .      The tool selected was Mind Mapping which ,   from the course , we know is a process to generate insights   from exploration and use those insights to created design criteria .      Mind Mapping was selected because it allowed for data collected through several design thinking   approaches to be combined in a way that would detect patterns to inform our next steps . Additionally , it   allowed us to leverage input from both a small agile team and a broader team in this process . This    allowed for both refinement of the data as well as the creation of organizational alignment around the   output .        Application    To execute this process , I enlisted a small group of stakeholders and leveraged the Mural platform so   that we could simulate being in a room together and utilize divergent and convergent thinking   techniques . The team executed several design thinking approaches to generate a robust data set . These   included persona generation , empathy mapping and journey mapping .      Once the small team had generated all this data , it was time to share with a broader team who also   serves this customer . For this , I applied the Mind Mapping process outlined in the course and in   “ Designing for Growth , “ by Liedtka and Olgivie .      This was done by inviting the broader team to take a curated tour of the small team 's work and walk   through each area of the gallery / Mural first as individuals and then in collective synthesis .     The team was first asked to browse the sections of the gallery , collect their thoughts and observations ,   and then post these in a common area on the Mural . This process took roughly 30 min of individual   work .     Once this was completed , everyone was summoned to the common posting space on the Mural , where   they then worked collectively to group and theme the post - its and created insights based upon these   groupings . The entire group then leverage the dot voting methodology to narrow the insights to those   the felt would be most relevant in informing the design criteria that inform the creation of how might   we ideas in the next phase of this project . 

 Through this process the group was able to effectively synthesize a large amount of data from different   sources into a refined group of prioritized data points to inform our design criteria .          Insight   What I learned from this exercise was the effectiveness of leveraging mind mapping to take large   amounts of data generated from various design approaches and refining it into a usable form .   Additionally , this was also a useful approach to increase the quality of the data , create transparency   around the process and build organizational buy - in .     From this approach the group was able to identify several pain points where the doctor currently has to   manually merge both digital and analogue resources in service of the patient . Additionally they were   able to detect a point of convergence that if addressed could solve for multiple pain points . The next   step in the process will to be to explore how this might occur .      One alternate approach , given access and time , would be to enlist actual customers in this mapping   process . While leveraging a highly experienced cross - functional team provided a wealth of data , going   straight to the customer and co - creating in the process would most likely be even more beneficial .         . 


EMAIL: 
ID_NUM: 
NAME_STUDENT: 
PHONE_NUM: 
STREET_ADDRESS: 
URL_PERSONAL: 
USERNAME: 

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Mind Mapping 

 Challenge & Selection   The challenge faced was exploring a complex and uncertain issue for which there are no good analogues   and we were unable to go directly to the customer to gather data . Because of this several methods   needed to explore the “ What is . ”      The team I led through this process used this approach to seek to understand the world of a physician   who is now having to treat patients via telemedicine in response to COVID-19 , determine pain points in   this process and position us to generate potential solutions .      The tool selected was Mind Mapping which ,   from the course , we know is a process to generate insights   from exploration and use those insights to created design criteria .      Mind Mapping was selected because it allowed for data collected through several design thinking   approaches to be combined in a way that would detect patterns to inform our next steps . Additionally , it   allowed us to leverage input from both a small agile team and a broader team in this process . This    allowed for both refinement of the data as well as the creation of organizational alignment around the   output .        Application    To execute this process , I enlisted a small group of stakeholders and leveraged the Mural platform so   that we could simulate being in a room together and utilize divergent and convergent thinking   techniques . The team executed several design thinking approaches to generate a robust data set . These   included persona generation , empathy mapping and journey mapping .      Once the small team had generated all this data , it was time to share with a broader team who also   serves this customer . For this , I applied the Mind Mapping process outlined in the course and in   “ Designing for Growth , “ by Liedtka and Olgivie .      This was done by inviting the broader team to take a curated tour of the small team 's work and walk   through each area of the gallery / Mural first as individuals and then in collective synthesis .     The team was first asked to browse the sections of the gallery , collect their thoughts and observations ,   and then post these in a common area on the Mural . This process took roughly 30 min of individual   work .     Once this was completed , everyone was summoned to the common posting space on the Mural , where   they then worked collectively to group and theme the post - its and created insights based upon these   groupings . The entire group then leverage the dot voting methodology to narrow the insights to those   the felt would be most relevant in informing the design criteria that inform the creation of how might   we ideas in the next phase of this project . 

 Through this process the group was able to effectively synthesize a large amount of data from different   sources into a refined group of prioritized data points to inform our design criteria .          Insight   What I learned from this exercise was the effectiveness of leveraging mind mapping to take large   amounts of data generated from various design approaches and refining it into a usable form .   Additionally , this was also a useful approach to increase the quality of the data , create transparency   around the process and build organizational buy - in .     From this approach the group was able to identify several pain points where the doctor currently has to   manually merge both digital and analogue resources in service of the patient . Additionally they were   able to detect a point of convergence that if addressed could solve for multiple pain points . The next   step in the process will to be to explore how this might occur .      One alternate approach , given access and time , would be to enlist actual customers in this mapping   process . While leveraging a highly experienced cross - functional team provided a wealth of data , going   straight to the customer and co - creating in the process would most likely be even more beneficial .         .
### Output: 