Challenges and choices The first tool I used was a visualization or visual thinking tool ,   which was used to reach a common understanding of the problem space between   different stakeholder groups before trying to identify and determine possible solutions   to the problem . Our customers are government agencies dedicated to applying   technological innovation to modernize their mission or to provide services to   customers who may be American citizens , companies , and non - citizens . I used the   technique of visualizing problem areas with blind people , and put forward a series of   questions or discussion suggestions , so that different stakeholder groups could learn   from each other , and at the same time , understand the scope , boundaries , key   elements and the relationship between the elements to consider When identifying   weaknesses and areas that need improvement or solutions , the application starts the   process by creating a table of problem areas . Trawmann , I will use any available   material to understand the environment . Existing materials can be procedures or   operating documents , training materials , marketing materials , GAO or other audit   reports . When materials are unavailable , I will conduct an informal interview with one   of the three stakeholders who are the first point of contact for the program . If   necessary , I will borrow the behind - the - scenes / behind - the - scenes concepts from   previous research and discuss them in David Gray ’s The Connected Company . The   behind - the - scenes / behind - the - scenes approach helps reinforce the notion that every   service ( including internal services ) has a customer who interacts with the service   provider and the internal processes that enable the organization to provide the   service . The template I often start to use also has a column on the left to identify   partners and suppliers in the value chain , and a column on the right to identify   regulatory organizations , such as Congress , GAO , labor unions , advocacy groups ,   etc . How the organization works . The scarecrow is very simple , using simple shapes   and icons provided in Visio or the Web . When the current view / back view does not   work , I will create different types of rendering based on the swim lanes of different   stakeholders or the advanced process flow of different formats . For this event , I will   divide the stakeholders into groups of 56 participants , each group representing a   different organization or area of interest . Each group will receive a poster - sized copy   of the scarecrow . You can write directly or use sticky notes to comment . I will give you   two or three questions that need to be answered , such as : 1 ) What key elements are   missing in the graphics ? 2 ) How would you change the graph to more accurately reflect   your problem area ? 3 ) What are your key thoughts on the relationships between   entities in the problem space ? I will give you about 20 minutes to discuss the topic and   mark the timetable . Then I asked each group to point out their answers to these three   questions by pointing to the marks on their posters . When each group reports , I write   down the similarities of each group 's views , and then write down the other ideas in the   group discussion on the attached copy of the chart . Use the poster as an artifact ,   create a view that combines general ideas and new ideas from the group discussion ,   and then create a revised diagram that contains the comments and suggested   changes that you agree with as a group . Perspectives and methods In this multi - group   exercise , I learned that although there is a chart , especially a revised chart , to include   your feedback , it is important to strengthen your understanding of the problem you are   dealing with . This is the most valuable aspect of the activity . However , it is : shared   knowledge and collaborative learning that occurs as you work to define the problem 

 space . The graph provides discussion points for different stakeholder groups so that   they can share their views and gain insight into possible causes of problems . Although   they can help create diagrams from blank boards , starting a conversation by jumping   off the scarecrow is a start for them . You can quickly see where they are on the chart   or where they are missing , and you can quickly gain new insights into the relationships   between key objects without having to spend time identifying them . They can also   identify variables in the problem space , that is , help them determine what they do n’t   know , and in which areas they need to obtain information or data in order to provide   the value of the variable . Since I find knowledge sharing and learning the most   valuable , I will use visualization next time . 


EMAIL: 
ID_NUM: 
NAME_STUDENT: 
PHONE_NUM: 
STREET_ADDRESS: 
URL_PERSONAL: 
USERNAME: 

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Challenges and choices The first tool I used was a visualization or visual thinking tool ,   which was used to reach a common understanding of the problem space between   different stakeholder groups before trying to identify and determine possible solutions   to the problem . Our customers are government agencies dedicated to applying   technological innovation to modernize their mission or to provide services to   customers who may be American citizens , companies , and non - citizens . I used the   technique of visualizing problem areas with blind people , and put forward a series of   questions or discussion suggestions , so that different stakeholder groups could learn   from each other , and at the same time , understand the scope , boundaries , key   elements and the relationship between the elements to consider When identifying   weaknesses and areas that need improvement or solutions , the application starts the   process by creating a table of problem areas . Trawmann , I will use any available   material to understand the environment . Existing materials can be procedures or   operating documents , training materials , marketing materials , GAO or other audit   reports . When materials are unavailable , I will conduct an informal interview with one   of the three stakeholders who are the first point of contact for the program . If   necessary , I will borrow the behind - the - scenes / behind - the - scenes concepts from   previous research and discuss them in David Gray ’s The Connected Company . The   behind - the - scenes / behind - the - scenes approach helps reinforce the notion that every   service ( including internal services ) has a customer who interacts with the service   provider and the internal processes that enable the organization to provide the   service . The template I often start to use also has a column on the left to identify   partners and suppliers in the value chain , and a column on the right to identify   regulatory organizations , such as Congress , GAO , labor unions , advocacy groups ,   etc . How the organization works . The scarecrow is very simple , using simple shapes   and icons provided in Visio or the Web . When the current view / back view does not   work , I will create different types of rendering based on the swim lanes of different   stakeholders or the advanced process flow of different formats . For this event , I will   divide the stakeholders into groups of 56 participants , each group representing a   different organization or area of interest . Each group will receive a poster - sized copy   of the scarecrow . You can write directly or use sticky notes to comment . I will give you   two or three questions that need to be answered , such as : 1 ) What key elements are   missing in the graphics ? 2 ) How would you change the graph to more accurately reflect   your problem area ? 3 ) What are your key thoughts on the relationships between   entities in the problem space ? I will give you about 20 minutes to discuss the topic and   mark the timetable . Then I asked each group to point out their answers to these three   questions by pointing to the marks on their posters . When each group reports , I write   down the similarities of each group 's views , and then write down the other ideas in the   group discussion on the attached copy of the chart . Use the poster as an artifact ,   create a view that combines general ideas and new ideas from the group discussion ,   and then create a revised diagram that contains the comments and suggested   changes that you agree with as a group . Perspectives and methods In this multi - group   exercise , I learned that although there is a chart , especially a revised chart , to include   your feedback , it is important to strengthen your understanding of the problem you are   dealing with . This is the most valuable aspect of the activity . However , it is : shared   knowledge and collaborative learning that occurs as you work to define the problem 

 space . The graph provides discussion points for different stakeholder groups so that   they can share their views and gain insight into possible causes of problems . Although   they can help create diagrams from blank boards , starting a conversation by jumping   off the scarecrow is a start for them . You can quickly see where they are on the chart   or where they are missing , and you can quickly gain new insights into the relationships   between key objects without having to spend time identifying them . They can also   identify variables in the problem space , that is , help them determine what they do n’t   know , and in which areas they need to obtain information or data in order to provide   the value of the variable . Since I find knowledge sharing and learning the most   valuable , I will use visualization next time .
### Output: 