Example Reflection – Story Telling 

 Challenge & Selection 

 I am connected with the Banking Industry specifically Housing Loans Department . We know that not all   individuals are financially literate and familiar with the bank terms and processes .   To be assigned In   Housing Loans Department you must be able to fully explain properly all the processes and terms to   your client . We offer different types of Housing Loan Products thus one must be knowledgeable with all   of it to be able to fully explain it your clients . Some of our clients do n’t have any background or   knowledge in terms of Housing Loan Application thus we have to explain to them in the most detailed   way while preventing the use of jargon words that they might not understand . We often use to define   the meanings of these words along the way of our discussion to fully explain to them the whole process . 

 In line with my industry and expertise , story telling is an effective tool to use . To be able to run down the   process of Housing Loan Application to our clients 

 Application 

 I start by making sure that a proper KYC is done to the clients to be able to package which product and   requirements we can provide to them . Second step will be able to discuss the needed requirements of   the client and the reason why we are requiring them . Third step will be explaining the monthly   amortization and bank charges that is included in their Housing Loan Application . Fourth is to run down   the process from birth to death of the account . 

 Insight & Approach 

 I learned about the different types of design thinking tools that we can use in our work place or even in   our daily lives . We are different individuals with different ways of learning . One must be able to identify   which proper tool to use for a specific type of individual or industry to able to properly convey your   message . 


EMAIL: 
ID_NUM: 
NAME_STUDENT: 
PHONE_NUM: 
STREET_ADDRESS: 
URL_PERSONAL: 
USERNAME: 

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Example Reflection – Story Telling 

 Challenge & Selection 

 I am connected with the Banking Industry specifically Housing Loans Department . We know that not all   individuals are financially literate and familiar with the bank terms and processes .   To be assigned In   Housing Loans Department you must be able to fully explain properly all the processes and terms to   your client . We offer different types of Housing Loan Products thus one must be knowledgeable with all   of it to be able to fully explain it your clients . Some of our clients do n’t have any background or   knowledge in terms of Housing Loan Application thus we have to explain to them in the most detailed   way while preventing the use of jargon words that they might not understand . We often use to define   the meanings of these words along the way of our discussion to fully explain to them the whole process . 

 In line with my industry and expertise , story telling is an effective tool to use . To be able to run down the   process of Housing Loan Application to our clients 

 Application 

 I start by making sure that a proper KYC is done to the clients to be able to package which product and   requirements we can provide to them . Second step will be able to discuss the needed requirements of   the client and the reason why we are requiring them . Third step will be explaining the monthly   amortization and bank charges that is included in their Housing Loan Application . Fourth is to run down   the process from birth to death of the account . 

 Insight & Approach 

 I learned about the different types of design thinking tools that we can use in our work place or even in   our daily lives . We are different individuals with different ways of learning . One must be able to identify   which proper tool to use for a specific type of individual or industry to able to properly convey your   message .
### Output: 