Mind Mapping 

 Challenge 

 My team is interested in investing in a new food delivery system in Peru . Nowadays ,   our country has some issues finding an effective way to transport food and other   essential products from markets and neighborhood stores to homes , due to the current   Covid-19 mandatory quarantine . 

 For this reason , we want to create a new alternative delivery system , that would be   effective , faster , safer , and would reduce the risk of infection than the existing systems   in the Peruvian market ( for example Uber Eats ) . 

 Selection 

 Our team has used the Mind Mapping tool to hear some experiences from customers   and market providers ( stakeholders ) , and looking for patterns and insights that will help   us identify delivery food alternatives . 

 Application 

 We started doing some interviews with stakeholders , customers that either use or not   a delivery system , market providers , and with people working on deliveries . Because   of the quarantine , all the interviews were done through the Zoom platform . 

 In every interview , we have the opportunity to learn more about the current delivery   system , how it works , and what ’s more important for costumers . For example , most   customers prefer to pay by credit card to avoid direct contact with the delivery person .   Also , some of them would pay extra for a drone service , where the product is left in   their front door , avoiding contact with other people . Food providers indicated that they   had to reinvent their business . In some cases , they closed their restaurants and started   to deliver fruits and vegetables in their neighborhoods . 

 After we completed the interviews , my team and I used Google Slide to put some ideas   in virtual sticky notes , clustering the ideas that were similar and identify the insights of   our stakeholders . 

 For us ,   and because of the current quarantine , the Mind Mapping tool is an effective   tool and a very good option to reach out to the stakeholders . 

 Insight 

 By applying the Mind Mapping tool , I learned about how the food delivery system works   as a business . Also , I was able to be in touch with the real costumers of these services   and see how their priorities have changed due to Covid-19 . Now , they prefer clean and   sanitized products rather than a fast delivery , and after - sale service . 

 In the case of the providers , most of them have closed their business and changed the   line of it or renewed . Some of them , are indebted to banks , and to survive , they use 

 their cars or bicycles to transport food for a very low price , creating a new form of   delivery in our country . 

 With this tool , I discovered other ways to deliver essentials products , I also got the   opportunity to meet people who despite losing their jobs or have closed their business ,   have kept high sanitary standards . We can create opportunities as social labor while   at the same time protecting people from Covid-19 . 

 Approach 

 For me , this tool is amazing and I will use it in other projects . The Gallery portion of this   tool is very useful for research , because of the given the circumstances , it was   impossible to gather with people in person . 

 Instead , the video call was a good alternative for our research . 


EMAIL: 
ID_NUM: 
NAME_STUDENT: 
PHONE_NUM: 
STREET_ADDRESS: 
URL_PERSONAL: 
USERNAME: 

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Mind Mapping 

 Challenge 

 My team is interested in investing in a new food delivery system in Peru . Nowadays ,   our country has some issues finding an effective way to transport food and other   essential products from markets and neighborhood stores to homes , due to the current   Covid-19 mandatory quarantine . 

 For this reason , we want to create a new alternative delivery system , that would be   effective , faster , safer , and would reduce the risk of infection than the existing systems   in the Peruvian market ( for example Uber Eats ) . 

 Selection 

 Our team has used the Mind Mapping tool to hear some experiences from customers   and market providers ( stakeholders ) , and looking for patterns and insights that will help   us identify delivery food alternatives . 

 Application 

 We started doing some interviews with stakeholders , customers that either use or not   a delivery system , market providers , and with people working on deliveries . Because   of the quarantine , all the interviews were done through the Zoom platform . 

 In every interview , we have the opportunity to learn more about the current delivery   system , how it works , and what ’s more important for costumers . For example , most   customers prefer to pay by credit card to avoid direct contact with the delivery person .   Also , some of them would pay extra for a drone service , where the product is left in   their front door , avoiding contact with other people . Food providers indicated that they   had to reinvent their business . In some cases , they closed their restaurants and started   to deliver fruits and vegetables in their neighborhoods . 

 After we completed the interviews , my team and I used Google Slide to put some ideas   in virtual sticky notes , clustering the ideas that were similar and identify the insights of   our stakeholders . 

 For us ,   and because of the current quarantine , the Mind Mapping tool is an effective   tool and a very good option to reach out to the stakeholders . 

 Insight 

 By applying the Mind Mapping tool , I learned about how the food delivery system works   as a business . Also , I was able to be in touch with the real costumers of these services   and see how their priorities have changed due to Covid-19 . Now , they prefer clean and   sanitized products rather than a fast delivery , and after - sale service . 

 In the case of the providers , most of them have closed their business and changed the   line of it or renewed . Some of them , are indebted to banks , and to survive , they use 

 their cars or bicycles to transport food for a very low price , creating a new form of   delivery in our country . 

 With this tool , I discovered other ways to deliver essentials products , I also got the   opportunity to meet people who despite losing their jobs or have closed their business ,   have kept high sanitary standards . We can create opportunities as social labor while   at the same time protecting people from Covid-19 . 

 Approach 

 For me , this tool is amazing and I will use it in other projects . The Gallery portion of this   tool is very useful for research , because of the given the circumstances , it was   impossible to gather with people in person . 

 Instead , the video call was a good alternative for our research .
### Output: 