Tools : Visualization 

 Challenge & Selection : The first tool I used was the tool of Visualization , or Visual Thinking , to   achieve a shared understanding of a problem space among a diverse group of stakeholders before   attempting to identify and define possible solutions to the problem . I use this approach often with   our customers , who are government agencies working to apply technology innovations to modernize   their mission or the delivery of their services to their customer , which may be U.S. citizens ,   businesses , and non - citizens . I have used the technique of using a straw man visualization of a   problem domain with a set of questions or prompts for discussion to allow a diverse group of   stakeholders to learn from each other in the process of defining the scope , boundaries , key   elements , and relationships between elements to consider when identifying pain points and   opportunities for improvements or solutions .         Application :   I start the process by creating a straw man graphic of the problem domain . To develop   the straw man graphic , I will draw from any existing material available to understand the   environment . The existing material may be operational or procedural documents , training materials ,   marketing materials , GAO or other auditing reports . If materials are not available , then I conduct   informal interviews with one - three of the stakeholders who serve as my main points of contact on   the initiative . If appropriate to the situation , I will borrow the concept to “ front - stage / back - stage ”   from previous research , and discussed in David Gray ’s book , “ The Connected Company ” . The front- stage / back - stage approach helps to reinforce the notion that every service – even an internal service   – has customers with whom the service provider interacts and internal processes that enable the   organization to provide the service .      Insight & Approach What I have learned from conducting this exercise with several groups is that   while the graphic – especially the revised graphic that incorporates their feedback – is important for   reinforcing their understanding of the problem they are working to solve , the more valuable aspect   of the activity is the shared insights and shared learning that occurs while they are working to define   their problem space . The graphic gives the diverse group of stakeholders a focal point for discussion   that allows them to share their perspectives and develop insights into potential root causes of their   problems . While they could create the graphic from a blank slate in a collaborative manner , starting   with a straw man jump starts the conversation for them . They can also identify variables in the   problem space – that is , it helps them to identify what they do n’t know , in what areas they need to   obtain information or data to provide the values for the variables . Since I discovered that the most   valuable aspect is the shared insights and learning , next time I would use the visualization activity as   a starting point for a series of design thinking activities . 


EMAIL: 
ID_NUM: 
NAME_STUDENT: 
PHONE_NUM: 
STREET_ADDRESS: 
URL_PERSONAL: 
USERNAME: 

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Tools : Visualization 

 Challenge & Selection : The first tool I used was the tool of Visualization , or Visual Thinking , to   achieve a shared understanding of a problem space among a diverse group of stakeholders before   attempting to identify and define possible solutions to the problem . I use this approach often with   our customers , who are government agencies working to apply technology innovations to modernize   their mission or the delivery of their services to their customer , which may be U.S. citizens ,   businesses , and non - citizens . I have used the technique of using a straw man visualization of a   problem domain with a set of questions or prompts for discussion to allow a diverse group of   stakeholders to learn from each other in the process of defining the scope , boundaries , key   elements , and relationships between elements to consider when identifying pain points and   opportunities for improvements or solutions .         Application :   I start the process by creating a straw man graphic of the problem domain . To develop   the straw man graphic , I will draw from any existing material available to understand the   environment . The existing material may be operational or procedural documents , training materials ,   marketing materials , GAO or other auditing reports . If materials are not available , then I conduct   informal interviews with one - three of the stakeholders who serve as my main points of contact on   the initiative . If appropriate to the situation , I will borrow the concept to “ front - stage / back - stage ”   from previous research , and discussed in David Gray ’s book , “ The Connected Company ” . The front- stage / back - stage approach helps to reinforce the notion that every service – even an internal service   – has customers with whom the service provider interacts and internal processes that enable the   organization to provide the service .      Insight & Approach What I have learned from conducting this exercise with several groups is that   while the graphic – especially the revised graphic that incorporates their feedback – is important for   reinforcing their understanding of the problem they are working to solve , the more valuable aspect   of the activity is the shared insights and shared learning that occurs while they are working to define   their problem space . The graphic gives the diverse group of stakeholders a focal point for discussion   that allows them to share their perspectives and develop insights into potential root causes of their   problems . While they could create the graphic from a blank slate in a collaborative manner , starting   with a straw man jump starts the conversation for them . They can also identify variables in the   problem space – that is , it helps them to identify what they do n’t know , in what areas they need to   obtain information or data to provide the values for the variables . Since I discovered that the most   valuable aspect is the shared insights and learning , next time I would use the visualization activity as   a starting point for a series of design thinking activities .
### Output: 