Reflection – Storytelling 

 Challenge : 

 The lives of many people today depend on the activity and use of public transport in   their daily lives . In big cities , like Chicago and New York City , public transport such as   buses and metro are being used because of its reliability , availability and price .   However , public transport is not quite as hygienic , comfortable and most of the time is   crowded so you have to wait for another bus , metro stop to check if you are capable to   use it .   My challenge is to optimize the vehicular flow , such as the occupation of spaces ,   of public transport through the use of computer technologies . 

 Selection : 

 I will use the storytelling method . I chose the storytelling method because I feel that the   problems , I presented can be related to anyone who has used public transport . Many ,   including myself , have witnessed that the way we travel is not the most optimal or the   one that saves us the most time . With Storytelling , I can connect and convey this   problem through emotional connections instead of seeing people as a user or customer .   In this way , it is easier to convey the urgency of this problem , since everyone may feel   the need to improve our transportation environment . 

 Application : 

 I began to make my story of the history with the transport , especially the buses . First , it   starts with history and you relate it to the most basic requirement of the daily life of a   person who works in the city , time . Then , I identify the problem from the point of view of   the person and not the consumer , for a better support of the storytelling method , I   recommend using an additional tool called the empathy map . With this tool , you can   categorize people needs , what people think , their priorities and what they like about   their vehicle environment . 

 Insight : 

 The storytelling method taught me to understand the needs of an environment , to see   how to make the necessary connections between the supplier and the consumer .   However , they are not just consumers , they are people . In other words , as an innovator ,   one has to put himself in the other 's shoes to create emotional connections with people   who want to improve their quality of life . 

 Approach : 

 When I use this tool again , I will try to analyze more data about the community . That is   to say , in which environment they live , the concerns they have to have and others .   When we have so much data , we can easily find where should we start in a project .   With this , we will achieve that our objective is linked in the mind of the person . 


EMAIL: 
ID_NUM: 
NAME_STUDENT: 
PHONE_NUM: 
STREET_ADDRESS: 
URL_PERSONAL: 
USERNAME: 

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Reflection – Storytelling 

 Challenge : 

 The lives of many people today depend on the activity and use of public transport in   their daily lives . In big cities , like Chicago and New York City , public transport such as   buses and metro are being used because of its reliability , availability and price .   However , public transport is not quite as hygienic , comfortable and most of the time is   crowded so you have to wait for another bus , metro stop to check if you are capable to   use it .   My challenge is to optimize the vehicular flow , such as the occupation of spaces ,   of public transport through the use of computer technologies . 

 Selection : 

 I will use the storytelling method . I chose the storytelling method because I feel that the   problems , I presented can be related to anyone who has used public transport . Many ,   including myself , have witnessed that the way we travel is not the most optimal or the   one that saves us the most time . With Storytelling , I can connect and convey this   problem through emotional connections instead of seeing people as a user or customer .   In this way , it is easier to convey the urgency of this problem , since everyone may feel   the need to improve our transportation environment . 

 Application : 

 I began to make my story of the history with the transport , especially the buses . First , it   starts with history and you relate it to the most basic requirement of the daily life of a   person who works in the city , time . Then , I identify the problem from the point of view of   the person and not the consumer , for a better support of the storytelling method , I   recommend using an additional tool called the empathy map . With this tool , you can   categorize people needs , what people think , their priorities and what they like about   their vehicle environment . 

 Insight : 

 The storytelling method taught me to understand the needs of an environment , to see   how to make the necessary connections between the supplier and the consumer .   However , they are not just consumers , they are people . In other words , as an innovator ,   one has to put himself in the other 's shoes to create emotional connections with people   who want to improve their quality of life . 

 Approach : 

 When I use this tool again , I will try to analyze more data about the community . That is   to say , in which environment they live , the concerns they have to have and others .   When we have so much data , we can easily find where should we start in a project .   With this , we will achieve that our objective is linked in the mind of the person .
### Output: 