Reflection - Learning Launch 

 Challenge 

 I am the founder of a company , Which deals in logistics . I take care of all the major strategies   to improve the efficiency in the organization . My / Our Challenge is a wastage of man - hours   due to inefficiency in the process . We have a transport onboarding department in place which   takes care of onboarding the transporters on our platform , But this process takes a long time   due to the inefficiencies in the process . As reported by our field executives , the transporters   take a long time to meet our executives as the meeting is not scheduled on a prior basis . The   average onboarding time of each transporter is around 2 days . The major reasons behind this   delay are 

 1)Field executives directly reach out to the transporters in the market without any prior   interview scheduled 

 2)Transport industry is quite an old school , so the transporters do n’t act professionally 

 3)It takes 3 - 4 follow - ups after meeting to get all the required documents from the transporters 

 We will try to reduce the inefficiencies in the process by applying design thinking 

 ​Selection 

 Our marketing team believes that if we advertise online and get the required documents on   phone followed by the field visit , we can substantially cut down the cost and time for each   conversion . The new process is completely different from what we were using previously so   we need to experiment with it to check its efficiency . So we are ready to use the learning   launch tool , Broadly speaking learning launch is an experiment meant to quickly test an idea .   The purpose of a learning launch is not to prove you 've got a good idea . The purpose of a   learning launch is to get the truth and then the truth either confirms or dis - confirms your   assumptions . And the key here is , is to do experiments that are fast and cheap . Because you   want to do lots of experiments . If they took a long time you would n't ever get to a good idea . 

 Application 

 For our learning launch , we focused on defining the new process to all the stakeholders , We   conducted a 3 - day training to communicate the process and align everyone with the new   process . Next , We started analyzing the best platform like fb / instagram / linkedin to generate   leads and we went through five workshops to structure the tasks . We expected to produce a   document with a clear description of our new , more agile processes / workflow . We focused 

 on gaining clarity about our tasks and priorities . This tested our assumption that our relying   on a completely offline process was the main cause of our workflow challenge . We started   sourcing leads and reaching out to them online focusing on document collection first and then   signing the contract later . 

 Insight 

 By applying the learning launch tool our team tested the idea of shifting the process to online .   Additionally , we thought through anticipated results , expecting to find that a more agile   approach would improve our workflow and that both our team and the key stakeholders   would be fairly open to the new process . Our actual results were very satisfying , The   complete turnaround of the process shot down the cost and time by almost 50 percent , Also   the time field executives were spending in the process of onboarding one client reduced   significantly . We observed that people were more comfortable submitting their documents   online rather than physically . 

 Approach 

 Next time we can use the Visualization tool in order to get shared insights and learning , next   time I would use the visualization activity as a starting point for a series of design thinking   activities . I prefer using visualization to achieve a shared understanding of a problem space   among a diverse group of stakeholders before attempting to identify and define possible   solutions to the problem . It would give us a clear insight into the problem statement and later   we can use learning launch to test the solutions 


EMAIL: 
ID_NUM: 
NAME_STUDENT: 
PHONE_NUM: 
STREET_ADDRESS: 
URL_PERSONAL: 
USERNAME: 

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Reflection - Learning Launch 

 Challenge 

 I am the founder of a company , Which deals in logistics . I take care of all the major strategies   to improve the efficiency in the organization . My / Our Challenge is a wastage of man - hours   due to inefficiency in the process . We have a transport onboarding department in place which   takes care of onboarding the transporters on our platform , But this process takes a long time   due to the inefficiencies in the process . As reported by our field executives , the transporters   take a long time to meet our executives as the meeting is not scheduled on a prior basis . The   average onboarding time of each transporter is around 2 days . The major reasons behind this   delay are 

 1)Field executives directly reach out to the transporters in the market without any prior   interview scheduled 

 2)Transport industry is quite an old school , so the transporters do n’t act professionally 

 3)It takes 3 - 4 follow - ups after meeting to get all the required documents from the transporters 

 We will try to reduce the inefficiencies in the process by applying design thinking 

 ​Selection 

 Our marketing team believes that if we advertise online and get the required documents on   phone followed by the field visit , we can substantially cut down the cost and time for each   conversion . The new process is completely different from what we were using previously so   we need to experiment with it to check its efficiency . So we are ready to use the learning   launch tool , Broadly speaking learning launch is an experiment meant to quickly test an idea .   The purpose of a learning launch is not to prove you 've got a good idea . The purpose of a   learning launch is to get the truth and then the truth either confirms or dis - confirms your   assumptions . And the key here is , is to do experiments that are fast and cheap . Because you   want to do lots of experiments . If they took a long time you would n't ever get to a good idea . 

 Application 

 For our learning launch , we focused on defining the new process to all the stakeholders , We   conducted a 3 - day training to communicate the process and align everyone with the new   process . Next , We started analyzing the best platform like fb / instagram / linkedin to generate   leads and we went through five workshops to structure the tasks . We expected to produce a   document with a clear description of our new , more agile processes / workflow . We focused 

 on gaining clarity about our tasks and priorities . This tested our assumption that our relying   on a completely offline process was the main cause of our workflow challenge . We started   sourcing leads and reaching out to them online focusing on document collection first and then   signing the contract later . 

 Insight 

 By applying the learning launch tool our team tested the idea of shifting the process to online .   Additionally , we thought through anticipated results , expecting to find that a more agile   approach would improve our workflow and that both our team and the key stakeholders   would be fairly open to the new process . Our actual results were very satisfying , The   complete turnaround of the process shot down the cost and time by almost 50 percent , Also   the time field executives were spending in the process of onboarding one client reduced   significantly . We observed that people were more comfortable submitting their documents   online rather than physically . 

 Approach 

 Next time we can use the Visualization tool in order to get shared insights and learning , next   time I would use the visualization activity as a starting point for a series of design thinking   activities . I prefer using visualization to achieve a shared understanding of a problem space   among a diverse group of stakeholders before attempting to identify and define possible   solutions to the problem . It would give us a clear insight into the problem statement and later   we can use learning launch to test the solutions
### Output: 