Mind Mapping Tool – Solving Extra Coaching Classes Problem 

 | 1   P a g e 

 Design Thinking and Innovation Tool Assignment – Mind Mapping 

 Challenge and Selection 

 My son is a 9th grader and is studying in one of the best schools in our locality . Most of the students in   his grade , including him go for extra coaching classes in spite of which they do not score high , struggle to   complete their school work , do not get enough time to perform sport activity and many of them are   getting excessively overweight as per their age and height . We have a What ’s App group for parent ’s of   9th graders and within the group many of us believe that if our child goes to the best school , then there   should n’t be a need for extra coaching classes and it is because of the time spent in the coaching classes   that there is dearth of time and the child struggles to perform extra - curricular activities . 

 I decided to collect a group of 8 mothers , one of them who was also a Parent - Teacher co - ordinator to   form a team in order to understand the reason for the above challenge mentioned and come up with   proposed solutions . 

 The tool that we chose to use was “ Mind Mapping tool ” , since we had understood that in our quest to   resolve the challenge there would be varied people right from school Principal , teachers , parents ,   students that we would be interacting with . The data gathered due to the interaction would be large   and there would be patterns and insights that would have to be established from this large data . 

 Application 

 With the help of the mother who was a Parent - Teacher coordinator , we got a buy - in from the school   principal for the above challenge mentioned . Using the school database we selected the participants for   the Mind Mapping exercise and they were invited for a 3 hour workshop at the school . The participants   selected were as follows 

 1 ) Parents of children wherein both parents are working – 3 sets   2 ) Parents of children wherein only 1 parent is working – 3 sets   3 ) School Principal   - 1 number   4 ) Class Co - ordinator – Teacher for grade 9 – 1 number   5 ) Teacher of Maths , Science , because most of the students go for extra coaching classes for these 

 subjects – 4 numbers 

 6 ) Students who score 80 % and above – 2 numbers   7 ) Students who score 70 % - 79 % - 2 numbers   8) Students who score 60 % - 69 % - 2 numbers   9 ) Students who score less than 60 % - 2 numbers 

 The following procedure was followed .   1 ) 3 flip boards were arranged , one each for the Parent group , Principal and Teacher group and 

 Student group and provided post - its and green dot stickers to each of the participants . 

 2 ) Each group was given clear instruction not to converse within and across groups   3 ) The challenge was announced that each participant needs to provide their thoughts on the pain 

 area that “ Why do students need to go for extra coaching classes ” . The thoughts were to be 

 Mind Mapping Tool – Solving Extra Coaching Classes Problem 

 | 2   P a g e 

 written on the post - it and stuck on the assigned flip board . The time given for this activity was   20 mins . 

 4 ) Each group was then allowed to review the post - its of their group as well as across groups . If the 

 participant aligns to the thought of some other participant he / she can put a green dot on the   requisite post it . The time given for this activity was 20 mins . 

 5 ) The post - its that gained the maximum number of green dots was chosen as the design criteria 

 for the next stage . Some of the design criteria that were identified were as follows 

 a. Unable to apply the concepts while solving numerical in Maths and Physics .   b. Reinforcement of concepts missing .   c. Teachers rush with syllabus .   d. Teachers pay attention to the ones who are bright students and the average and/or shy 

 students are left behind . 

 e. Some of school teachers conduct coaching classes after school hours , where the 

 concepts are clarified better . 

 Insight 

 I have found Mind Mapping tool be an excellent tool to bring out unarticulated facts . It lets the   participants express their thoughts without being intimidated , influenced by the stature , age , sex etc . of   the other participants i.e. everyone gets an equal opportunity . For e.g. It was the student group and the   parent group who had voiced that the “ Teachers rush with syllabus ” which otherwise the students   would have feared to mention in front of their teachers . 

 Approach 

 For any future design thinking requirement I would continue to use the Mind Mapping tool to answer   the “ What is ? ” part of the design thinking process , because of its ease of use and unbiased output it   provides , in case the right set of participants are chosen . Another tool that I would experiment on is the   “ Personas ” tool . This tool I would use to gather data from the student group and organize the data to   identify students of particular set of characteristics . In order to identify the personas , I would ask   questions like 

 1 ) Why do you think you need to study Maths and Science ?   2 ) Would you enjoy solving Maths and Science in the form of puzzle or straight numerical 

 questions ? 

 3 )   Would you want to have more practical / laboratory time or the current time slot provided is 

 sufficient ? 

 Once the personas are identified then would move to identifying solutions for each of the personas . 


EMAIL: 
ID_NUM: 
NAME_STUDENT: 
PHONE_NUM: 
STREET_ADDRESS: 
URL_PERSONAL: 
USERNAME: 

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Mind Mapping Tool – Solving Extra Coaching Classes Problem 

 | 1   P a g e 

 Design Thinking and Innovation Tool Assignment – Mind Mapping 

 Challenge and Selection 

 My son is a 9th grader and is studying in one of the best schools in our locality . Most of the students in   his grade , including him go for extra coaching classes in spite of which they do not score high , struggle to   complete their school work , do not get enough time to perform sport activity and many of them are   getting excessively overweight as per their age and height . We have a What ’s App group for parent ’s of   9th graders and within the group many of us believe that if our child goes to the best school , then there   should n’t be a need for extra coaching classes and it is because of the time spent in the coaching classes   that there is dearth of time and the child struggles to perform extra - curricular activities . 

 I decided to collect a group of 8 mothers , one of them who was also a Parent - Teacher co - ordinator to   form a team in order to understand the reason for the above challenge mentioned and come up with   proposed solutions . 

 The tool that we chose to use was “ Mind Mapping tool ” , since we had understood that in our quest to   resolve the challenge there would be varied people right from school Principal , teachers , parents ,   students that we would be interacting with . The data gathered due to the interaction would be large   and there would be patterns and insights that would have to be established from this large data . 

 Application 

 With the help of the mother who was a Parent - Teacher coordinator , we got a buy - in from the school   principal for the above challenge mentioned . Using the school database we selected the participants for   the Mind Mapping exercise and they were invited for a 3 hour workshop at the school . The participants   selected were as follows 

 1 ) Parents of children wherein both parents are working – 3 sets   2 ) Parents of children wherein only 1 parent is working – 3 sets   3 ) School Principal   - 1 number   4 ) Class Co - ordinator – Teacher for grade 9 – 1 number   5 ) Teacher of Maths , Science , because most of the students go for extra coaching classes for these 

 subjects – 4 numbers 

 6 ) Students who score 80 % and above – 2 numbers   7 ) Students who score 70 % - 79 % - 2 numbers   8) Students who score 60 % - 69 % - 2 numbers   9 ) Students who score less than 60 % - 2 numbers 

 The following procedure was followed .   1 ) 3 flip boards were arranged , one each for the Parent group , Principal and Teacher group and 

 Student group and provided post - its and green dot stickers to each of the participants . 

 2 ) Each group was given clear instruction not to converse within and across groups   3 ) The challenge was announced that each participant needs to provide their thoughts on the pain 

 area that “ Why do students need to go for extra coaching classes ” . The thoughts were to be 

 Mind Mapping Tool – Solving Extra Coaching Classes Problem 

 | 2   P a g e 

 written on the post - it and stuck on the assigned flip board . The time given for this activity was   20 mins . 

 4 ) Each group was then allowed to review the post - its of their group as well as across groups . If the 

 participant aligns to the thought of some other participant he / she can put a green dot on the   requisite post it . The time given for this activity was 20 mins . 

 5 ) The post - its that gained the maximum number of green dots was chosen as the design criteria 

 for the next stage . Some of the design criteria that were identified were as follows 

 a. Unable to apply the concepts while solving numerical in Maths and Physics .   b. Reinforcement of concepts missing .   c. Teachers rush with syllabus .   d. Teachers pay attention to the ones who are bright students and the average and/or shy 

 students are left behind . 

 e. Some of school teachers conduct coaching classes after school hours , where the 

 concepts are clarified better . 

 Insight 

 I have found Mind Mapping tool be an excellent tool to bring out unarticulated facts . It lets the   participants express their thoughts without being intimidated , influenced by the stature , age , sex etc . of   the other participants i.e. everyone gets an equal opportunity . For e.g. It was the student group and the   parent group who had voiced that the “ Teachers rush with syllabus ” which otherwise the students   would have feared to mention in front of their teachers . 

 Approach 

 For any future design thinking requirement I would continue to use the Mind Mapping tool to answer   the “ What is ? ” part of the design thinking process , because of its ease of use and unbiased output it   provides , in case the right set of participants are chosen . Another tool that I would experiment on is the   “ Personas ” tool . This tool I would use to gather data from the student group and organize the data to   identify students of particular set of characteristics . In order to identify the personas , I would ask   questions like 

 1 ) Why do you think you need to study Maths and Science ?   2 ) Would you enjoy solving Maths and Science in the form of puzzle or straight numerical 

 questions ? 

 3 )   Would you want to have more practical / laboratory time or the current time slot provided is 

 sufficient ? 

 Once the personas are identified then would move to identifying solutions for each of the personas .
### Output: 