Example Reflection – Visualization      Challenge & Selection      In my professional life , I worked in many Mobile Operators across the world . I was   responsible of the Product Management team . Visualization , or Visual Thinking , always   helped us to achieve a shared understanding of a problem space among a diverse group of   stakeholders before attempting to identify and define possible solutions to the problem and   start development . It always helped us to create this common understanding and avoid   developing a solution that does n’t really solve the solution in hand .      We extended this solution sometime with our customers specially when we are inviting a   small focus group from the targeted customer segment . In my view the most valuable   achievement from this tool is having a vivid and actionable input right from the customer and   down to the development and Engineering team . This always helped to reach successful   product     Application      I used this tool for developing a Mobile Financial services application in a low banked   population country , starting from the early stage of ( What is ) were we mapped the current   users experience incase they need to send / transfer money while working in the city to their   families living in the rural areas without owning a bank account     This visualization kept the problem to be solved very fresh in everyone ’s brain , stimulated   the discussion on very specific cases that you can see in - front of you all the time . Worth   mentioning the the ( What is ) visualization happened through focus group meetings with   customer who have a monthly need to do such transfer to their families in the rural areas . It   was tough though to bring the customers from the rural areas but we asked customers to ask   their families for their experience     Moving ahead to the development stage , you can see the visualized scenario before the   solution and after and have a clear view on customer impact       Insight & Approach      What I have learned from conducting this exercise with several groups is the importance of   this tool to inforcing the understanding of the problem we are working to solve , the more   valuable aspect of the activity is the shared insights and shared learning that occurs across the   whole development process and with all the involved stakeholders .      The graphic gives the diverse group of stakeholders a focal point for discussion that allows   them to share their perspectives and develop insights into potential root causes of their   problems . They can also identify variables in the problem space      At the beginning I thought that using basic drawing looks unprofessional and thought it will   not be clear but basic drawings with talking bubbles written in them what users wants to say 

 or even think about at any stage or their journey was quite vivid and helped the overall   process 


EMAIL: 
ID_NUM: 
NAME_STUDENT: 
PHONE_NUM: 
STREET_ADDRESS: 
URL_PERSONAL: 
USERNAME: 

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Example Reflection – Visualization      Challenge & Selection      In my professional life , I worked in many Mobile Operators across the world . I was   responsible of the Product Management team . Visualization , or Visual Thinking , always   helped us to achieve a shared understanding of a problem space among a diverse group of   stakeholders before attempting to identify and define possible solutions to the problem and   start development . It always helped us to create this common understanding and avoid   developing a solution that does n’t really solve the solution in hand .      We extended this solution sometime with our customers specially when we are inviting a   small focus group from the targeted customer segment . In my view the most valuable   achievement from this tool is having a vivid and actionable input right from the customer and   down to the development and Engineering team . This always helped to reach successful   product     Application      I used this tool for developing a Mobile Financial services application in a low banked   population country , starting from the early stage of ( What is ) were we mapped the current   users experience incase they need to send / transfer money while working in the city to their   families living in the rural areas without owning a bank account     This visualization kept the problem to be solved very fresh in everyone ’s brain , stimulated   the discussion on very specific cases that you can see in - front of you all the time . Worth   mentioning the the ( What is ) visualization happened through focus group meetings with   customer who have a monthly need to do such transfer to their families in the rural areas . It   was tough though to bring the customers from the rural areas but we asked customers to ask   their families for their experience     Moving ahead to the development stage , you can see the visualized scenario before the   solution and after and have a clear view on customer impact       Insight & Approach      What I have learned from conducting this exercise with several groups is the importance of   this tool to inforcing the understanding of the problem we are working to solve , the more   valuable aspect of the activity is the shared insights and shared learning that occurs across the   whole development process and with all the involved stakeholders .      The graphic gives the diverse group of stakeholders a focal point for discussion that allows   them to share their perspectives and develop insights into potential root causes of their   problems . They can also identify variables in the problem space      At the beginning I thought that using basic drawing looks unprofessional and thought it will   not be clear but basic drawings with talking bubbles written in them what users wants to say 

 or even think about at any stage or their journey was quite vivid and helped the overall   process
### Output: 