Mind Mapping 

 Challenge & Selection 

 In my company there is a Travel System , however , users find its rules very complicated . The   challenge is to create new rules for the Travel System , making it easy to understand and use . 

 We have a lot of information gathered and we want to organize it , classify it , get innovative ideas   and find patterns . 

 I chose the mind map because it allows to be creative and its use is simple and intuitive . The goal is   to co - create and improve the existing system . This tool allows working with numerous users , being   useful because in the company there are many categories of users , each one with different   perspectives . 

 The project requires defining new rules , their connections as well as defining innovative solutions .   In the project we follow some of the steps suggested in the book " Designing for Growth " written by   " Silvia Hasanali and Gareth Oneill " 

 Application 

 We chose as design criteria : " Being able to define simple and clear rules . " Based on this design   criteria , we follow these steps : 

 1 . We place the collected information such as requirements , user interviews , current system   complaints in a room 

 2 . We invite different categories of users from managers to operators . I divided the users into groups   of 5 people . 

 3 . We invite them to look at the information collected ( for this item they had 1 hour but they used   more than one day ) 

 4 . We invited them to write about good things on sticky notes ( for this activity they had 30 minutes ) 

 5 . In another room , we invited users to organize their ideas by categories ( for this activity they had   30 minutes but they used more than one day ) 

 6 . Next , they created connections between the different groups of ideas . 

 7 . And finally , they translate the information to design criteria . 

 Insight & Approach 

 This tool is used as the transition between " What is " and " What if " . With it we obtained very good   ideas that we used as alternative solutions , however , too much information was obtained and in   one day it was not possible to complete all the activity . It took 3 days to complete the steps   suggested by this tool . 

 We found creative ideas and connections that we had n't discovered before this exercise . 

 I learned that it is better to create groups by mixing different categories of customers - users , this   way more creative ideas were obtained . 

 In a next exercise I will use fewer groups of information , selecting the highest priority in order to   speed up the process and not exhaust users . 


EMAIL: 
ID_NUM: 
NAME_STUDENT: 
PHONE_NUM: 
STREET_ADDRESS: 
URL_PERSONAL: 
USERNAME: 

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Mind Mapping 

 Challenge & Selection 

 In my company there is a Travel System , however , users find its rules very complicated . The   challenge is to create new rules for the Travel System , making it easy to understand and use . 

 We have a lot of information gathered and we want to organize it , classify it , get innovative ideas   and find patterns . 

 I chose the mind map because it allows to be creative and its use is simple and intuitive . The goal is   to co - create and improve the existing system . This tool allows working with numerous users , being   useful because in the company there are many categories of users , each one with different   perspectives . 

 The project requires defining new rules , their connections as well as defining innovative solutions .   In the project we follow some of the steps suggested in the book " Designing for Growth " written by   " Silvia Hasanali and Gareth Oneill " 

 Application 

 We chose as design criteria : " Being able to define simple and clear rules . " Based on this design   criteria , we follow these steps : 

 1 . We place the collected information such as requirements , user interviews , current system   complaints in a room 

 2 . We invite different categories of users from managers to operators . I divided the users into groups   of 5 people . 

 3 . We invite them to look at the information collected ( for this item they had 1 hour but they used   more than one day ) 

 4 . We invited them to write about good things on sticky notes ( for this activity they had 30 minutes ) 

 5 . In another room , we invited users to organize their ideas by categories ( for this activity they had   30 minutes but they used more than one day ) 

 6 . Next , they created connections between the different groups of ideas . 

 7 . And finally , they translate the information to design criteria . 

 Insight & Approach 

 This tool is used as the transition between " What is " and " What if " . With it we obtained very good   ideas that we used as alternative solutions , however , too much information was obtained and in   one day it was not possible to complete all the activity . It took 3 days to complete the steps   suggested by this tool . 

 We found creative ideas and connections that we had n't discovered before this exercise . 

 I learned that it is better to create groups by mixing different categories of customers - users , this   way more creative ideas were obtained . 

 In a next exercise I will use fewer groups of information , selecting the highest priority in order to   speed up the process and not exhaust users .
### Output: 