Learning Launch Reﬂection 

 Challenge : 

 I am a Senior Manager at a ﬁnancial institution where I am a member of my organizations   learning and development team . In 2010 we took on the challenge of re - imagining our annual   enterprise compliance learning to improve the learner experience . This effort was supported   by conducting a series of focus groups to collect data on learner experiences , preferences ,   and improvement suggestions . 

 These sessions produced a number of possible improvements to enhance and re - imagine the   end - to - end compliance learning experience . The overwhelming suggestions were to reduce   duration of learning courses , and make it personalized to learner .. 

 Selection : 

 When deciding how to proceed , I was immediately reminded of the learning launches video   within this course . As described in the course , a learning launch is a search for the truth , or   the “ one big lie ” as corning glass calls it . Considering the work effort , and cost involved with   reducing the duration of course was insigniﬁcant , and the fact we could potential produce a    “ quick win ” that is easily implemented , we decided to seek the truth and run learning   launches to test and validate the recommendations . 

 Application : 

 Through our internal learning management system , we identiﬁed 50 learners who were all   due to complete compliance learning during the same week within our banking operations   group . This group would serve as our test group . For this group , we removed all non - relevant   content from the online course , and re - wrote the learning scenarios with the physical setting ,   and characters to reﬂect the banking operations group . This resulted in a 25 % reduction of   content , while personalizing the content . We then assigned this new learning course to the   group , with a level one evaluation based on the Kirkpatrick model of learning evaluation . 

 Insight : 

 Through the application of the tool we quickly learned that simply editing content for a   shorter seat time would not improve the learning experience . The feedback was that while it   was improved , it was simply a shorter version of what was currently available . It also opened   our eyes that personalization was not content related , but rather learner related . What the   test group indicated is they wanted dynamic content that was personalized to their individual   knowledge level , not their ofﬁce location . In short The ability to test and disprove an idea or   approach , in such a short time , was immensely powerful . 

 In addition to providing such swift and tangible results , the application and results of this   tool has motivated us to try other design thinking tools . Inspired by the good kitchen story ,   we plan to visit employees at their job , and journey mapped their experience with   compliance learning as it unfolds before us . 

 Approach : 

 I believe that the next time we need to quickly validate assumptions or search for the truth ,   we will use the learning launch tool . This tool has proven to provide swift results and value . It   has also allowed use to test a concept and pivot to another idea . For future problems I would   advocate for multiple concurrent launches to test numerous approaches to solving the   problem , rather than a single launch . 


EMAIL: 
ID_NUM: 
NAME_STUDENT: 
PHONE_NUM: 
STREET_ADDRESS: 
URL_PERSONAL: 
USERNAME: 

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Learning Launch Reﬂection 

 Challenge : 

 I am a Senior Manager at a ﬁnancial institution where I am a member of my organizations   learning and development team . In 2010 we took on the challenge of re - imagining our annual   enterprise compliance learning to improve the learner experience . This effort was supported   by conducting a series of focus groups to collect data on learner experiences , preferences ,   and improvement suggestions . 

 These sessions produced a number of possible improvements to enhance and re - imagine the   end - to - end compliance learning experience . The overwhelming suggestions were to reduce   duration of learning courses , and make it personalized to learner .. 

 Selection : 

 When deciding how to proceed , I was immediately reminded of the learning launches video   within this course . As described in the course , a learning launch is a search for the truth , or   the “ one big lie ” as corning glass calls it . Considering the work effort , and cost involved with   reducing the duration of course was insigniﬁcant , and the fact we could potential produce a    “ quick win ” that is easily implemented , we decided to seek the truth and run learning   launches to test and validate the recommendations . 

 Application : 

 Through our internal learning management system , we identiﬁed 50 learners who were all   due to complete compliance learning during the same week within our banking operations   group . This group would serve as our test group . For this group , we removed all non - relevant   content from the online course , and re - wrote the learning scenarios with the physical setting ,   and characters to reﬂect the banking operations group . This resulted in a 25 % reduction of   content , while personalizing the content . We then assigned this new learning course to the   group , with a level one evaluation based on the Kirkpatrick model of learning evaluation . 

 Insight : 

 Through the application of the tool we quickly learned that simply editing content for a   shorter seat time would not improve the learning experience . The feedback was that while it   was improved , it was simply a shorter version of what was currently available . It also opened   our eyes that personalization was not content related , but rather learner related . What the   test group indicated is they wanted dynamic content that was personalized to their individual   knowledge level , not their ofﬁce location . In short The ability to test and disprove an idea or   approach , in such a short time , was immensely powerful . 

 In addition to providing such swift and tangible results , the application and results of this   tool has motivated us to try other design thinking tools . Inspired by the good kitchen story ,   we plan to visit employees at their job , and journey mapped their experience with   compliance learning as it unfolds before us . 

 Approach : 

 I believe that the next time we need to quickly validate assumptions or search for the truth ,   we will use the learning launch tool . This tool has proven to provide swift results and value . It   has also allowed use to test a concept and pivot to another idea . For future problems I would   advocate for multiple concurrent launches to test numerous approaches to solving the   problem , rather than a single launch .
### Output: 