Reflection 

 Challenge and Selection 

 Our department is involved in and provides the secretariat for numerous interdepartmental 

 committee and working groups , many of which have a similar membership .   These forums have been 

 individually established to help us progress work across government and have evolved in direction . 

 As we have limited resources , we need an efficient and effective way of ensuring we meet our 

 stakeholder ’s expectations and achieve our objectives . 

 We had gathered information about our working groups and committees , the resources involved in 

 servicing these forums and our aims for the coming year .   We wanted to identify and develop an 

 agreed set of priorities , so we could potentially rationalise or streamline these forums , focus our 

 efforts and be more effective and efficient . 

 I chose mind mapping ( Module 3 ) to help us quickly work through the vast amount of information 

 and develop an agreed view about our current state , before trying to identify a way forward ( What 

 if ) . 

 Application 

 We gathered all the information we had about the forums , including their membership , purpose , 

 scheduling , programs of work and expected lifespan .   I transformed an office into an information 

 booth displaying it through a mix of mediums such as Post - it notes , whiteboards , butchers paper , 

 calendars and handmade posters . 

 Stakeholders , staff , and managers were invited to the information booth , given coloured dots and 

 asked to identify the forums that helped progress or inform their work created work or lacked 

 relevancy to their projects . They were then invited to write down one thing they valued and wanted 

 from a forum that currently did not exist . 

 While the information booth concept worked , some people were confused about the purpose of the 

 exercise , and the office we chose to set up in was not big enough for people to move around as 

 freely as we would have liked . 

 Insights 

 Through mind mapping , we identified a range of strategies to help link the work across forums , 

 reduce duplication of effort ( both in servicing forums and for members of the forums ) .   We were 

 also able to decrease the number and frequency of forums , by establishing smaller self - servicing 

 committees . 

 Also , the mind mapping exercise identified a disconnect between our priorities and the work of one 

 of the committees , which we have now been able to address . 

 Most importantly , this was the first time many had participated in mind mapping .   All agreed the 

 design thinking approach had facilitated a rich conversation that had enabled us to identify and 

 agree on shared priorities that would allow us to take our work to the next level , with the hope of 

 achieving improved results , and had broader application in government . 

 Approach 

 The exercise was extreamly powerful and would use mind mapping again .   Next time , I would display 

 the information differently as some participants found it a little chaotic , and due to the size of the 

 office , it was harder to engage with than I would have liked .   I would also brief participants on 

 arrival , so they were clearer on what we were trying to achieve to avoid confusion and make it a 

 safer experience for people to share their views and concerns . 


EMAIL: 
ID_NUM: 
NAME_STUDENT: 
PHONE_NUM: 
STREET_ADDRESS: 
URL_PERSONAL: 
USERNAME: 

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Reflection 

 Challenge and Selection 

 Our department is involved in and provides the secretariat for numerous interdepartmental 

 committee and working groups , many of which have a similar membership .   These forums have been 

 individually established to help us progress work across government and have evolved in direction . 

 As we have limited resources , we need an efficient and effective way of ensuring we meet our 

 stakeholder ’s expectations and achieve our objectives . 

 We had gathered information about our working groups and committees , the resources involved in 

 servicing these forums and our aims for the coming year .   We wanted to identify and develop an 

 agreed set of priorities , so we could potentially rationalise or streamline these forums , focus our 

 efforts and be more effective and efficient . 

 I chose mind mapping ( Module 3 ) to help us quickly work through the vast amount of information 

 and develop an agreed view about our current state , before trying to identify a way forward ( What 

 if ) . 

 Application 

 We gathered all the information we had about the forums , including their membership , purpose , 

 scheduling , programs of work and expected lifespan .   I transformed an office into an information 

 booth displaying it through a mix of mediums such as Post - it notes , whiteboards , butchers paper , 

 calendars and handmade posters . 

 Stakeholders , staff , and managers were invited to the information booth , given coloured dots and 

 asked to identify the forums that helped progress or inform their work created work or lacked 

 relevancy to their projects . They were then invited to write down one thing they valued and wanted 

 from a forum that currently did not exist . 

 While the information booth concept worked , some people were confused about the purpose of the 

 exercise , and the office we chose to set up in was not big enough for people to move around as 

 freely as we would have liked . 

 Insights 

 Through mind mapping , we identified a range of strategies to help link the work across forums , 

 reduce duplication of effort ( both in servicing forums and for members of the forums ) .   We were 

 also able to decrease the number and frequency of forums , by establishing smaller self - servicing 

 committees . 

 Also , the mind mapping exercise identified a disconnect between our priorities and the work of one 

 of the committees , which we have now been able to address . 

 Most importantly , this was the first time many had participated in mind mapping .   All agreed the 

 design thinking approach had facilitated a rich conversation that had enabled us to identify and 

 agree on shared priorities that would allow us to take our work to the next level , with the hope of 

 achieving improved results , and had broader application in government . 

 Approach 

 The exercise was extreamly powerful and would use mind mapping again .   Next time , I would display 

 the information differently as some participants found it a little chaotic , and due to the size of the 

 office , it was harder to engage with than I would have liked .   I would also brief participants on 

 arrival , so they were clearer on what we were trying to achieve to avoid confusion and make it a 

 safer experience for people to share their views and concerns .
### Output: 