Final Assignment – Storytelling 

 Challenge & Selection 

 I ’ve beem using Storytelling for a while but just now I took a time to think about this tool and its applications   in my everyday life . 

 A work as a Business Analyst with a Billing approach in a Brazilian private sanitation company . There ’s still   some people that thinks they do n’t need to pay for clean water or treats its sewage . They do n’t use to see   pourpose in our activity and the impacts of our work on their lives . 

 In a recent action , I was responsible to meet people and offers them negotioantion proposals to regulation   their financial situation , paying off any outstanding debt . At this moment I realized that if I sharre stories I   was able to better understand their interests and the most importante , to create connection . 

 Application     I have a story about using storytelling . In that special action in my job , I spent a lot of time sharing stories of   how sanitation is important for our population in general , and specifically for our health , but I also spent   much more time listening our costumers . They shared their beliefs , their pain , and a lot of them explained   why they were in our defauters list yet . 

 Those people has simple Jobs and their paycheks use to be very low . They sad that there ’s no Money enough   to pay their rest , food , medicine and all their debts with the company that I work in just one bill , so they   thoght that din’t pay at all was the best option . 

 After that I open up the situation my with coworkers and we started to think about it and how we could solve   our problem ( increase our revenue by receiving from defaulters ) but still solving the main problem of those   people that I ’ve talked with . 

 Insight & Approach     Some meetings after sharing and struturating the problem , our company decide to adopt a piecemeal   approach so we will be able to parcel out the payment of their debts and it wo n’t be that hard for them to   pay for it . 

 After the implementation of this payment form , I took some time to go back and talk with some of those   costumers I ’d talked with . They said it was great to know that private companies still think about people and   their needs . 

 More than making payment viable , in this case the Storytelling showed me that it is possible to create a   connection between customers and our core business , always finding ways to create value and show purpose   in our relations . 


EMAIL: 
ID_NUM: 
NAME_STUDENT: 
PHONE_NUM: 
STREET_ADDRESS: 
URL_PERSONAL: 
USERNAME: 

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Final Assignment – Storytelling 

 Challenge & Selection 

 I ’ve beem using Storytelling for a while but just now I took a time to think about this tool and its applications   in my everyday life . 

 A work as a Business Analyst with a Billing approach in a Brazilian private sanitation company . There ’s still   some people that thinks they do n’t need to pay for clean water or treats its sewage . They do n’t use to see   pourpose in our activity and the impacts of our work on their lives . 

 In a recent action , I was responsible to meet people and offers them negotioantion proposals to regulation   their financial situation , paying off any outstanding debt . At this moment I realized that if I sharre stories I   was able to better understand their interests and the most importante , to create connection . 

 Application     I have a story about using storytelling . In that special action in my job , I spent a lot of time sharing stories of   how sanitation is important for our population in general , and specifically for our health , but I also spent   much more time listening our costumers . They shared their beliefs , their pain , and a lot of them explained   why they were in our defauters list yet . 

 Those people has simple Jobs and their paycheks use to be very low . They sad that there ’s no Money enough   to pay their rest , food , medicine and all their debts with the company that I work in just one bill , so they   thoght that din’t pay at all was the best option . 

 After that I open up the situation my with coworkers and we started to think about it and how we could solve   our problem ( increase our revenue by receiving from defaulters ) but still solving the main problem of those   people that I ’ve talked with . 

 Insight & Approach     Some meetings after sharing and struturating the problem , our company decide to adopt a piecemeal   approach so we will be able to parcel out the payment of their debts and it wo n’t be that hard for them to   pay for it . 

 After the implementation of this payment form , I took some time to go back and talk with some of those   costumers I ’d talked with . They said it was great to know that private companies still think about people and   their needs . 

 More than making payment viable , in this case the Storytelling showed me that it is possible to create a   connection between customers and our core business , always finding ways to create value and show purpose   in our relations .
### Output: 