Reﬂection - Storytelling 

 Challenge and Selection 

 Storytelling is a great tool that I used and achieved results to my expectations . In my ﬁrst project at my job I   had to install a new inorganic waste treatment plant with my team and replace a present one . The problem   was the new plant was more technical to operate in comparison to the present one but had better results at   waste management . The plant operation team mainly comprised of diploma , layman and senior citizens at   that point so it was a challenge to make them understand the technicalities and bring them onboard for the   success of the project . Thus , I formatted a story around the operating techniques of new plant with   examples relatable to the experiences of the plant team and the roles they have done earlier so that they   are comfortable in absorbing the new technology without any apprehensions . 

 Application 

 The plant team had been operating the inorganic waste treatment plant for past 20 years and suddenly   shifting to a new technology was not an easy task for them . Moreover the staﬀ of plant team were not   technically sound with the new technology . So , me and my team formulated a story around the fact that we   still are treating the organic waste and just some operations have been modiﬁed . We presented the   operations in similarity to the simple operations that they do in kitchen while making food . Like distillation   was explained with example of boiling water so that they have a clear and comfortable grasp of what was   happening . The older team members found it quite engaging the way things were made relatable . Anyone   found the story telling relatable as they could had the experiences that were known and easy to them . 

 Insights and Approach 

 This method of engaging the plant team had great results . They had questions now for us which we were   happy to solve . They were engaging with us on every move and felt conﬁdent to cary out the installation   and operation successfully . Moreover , we had moments when the plant team brought solutions to the   problems which we were happy to put in use . What I learnt was that even in the technical front if someone   is new we can carry out better results by making the technicalities familiar to them with their previous   experiences or develop a bond over empathy so that they ﬁnd it engaging . The senior citizens of the plant   team also came with great zeal when they found themselves familiar to the new process . This was   appreciated by my senior management at the success of plant operation . 

 Thus , storytelling helped me getting people in agreement to work cohesively and made me realise that this   tool helps the people to feel relatable and they in turn can bring new solution to the table . 


EMAIL: 
ID_NUM: 
NAME_STUDENT: 
PHONE_NUM: 
STREET_ADDRESS: 
URL_PERSONAL: 
USERNAME: 

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Reﬂection - Storytelling 

 Challenge and Selection 

 Storytelling is a great tool that I used and achieved results to my expectations . In my ﬁrst project at my job I   had to install a new inorganic waste treatment plant with my team and replace a present one . The problem   was the new plant was more technical to operate in comparison to the present one but had better results at   waste management . The plant operation team mainly comprised of diploma , layman and senior citizens at   that point so it was a challenge to make them understand the technicalities and bring them onboard for the   success of the project . Thus , I formatted a story around the operating techniques of new plant with   examples relatable to the experiences of the plant team and the roles they have done earlier so that they   are comfortable in absorbing the new technology without any apprehensions . 

 Application 

 The plant team had been operating the inorganic waste treatment plant for past 20 years and suddenly   shifting to a new technology was not an easy task for them . Moreover the staﬀ of plant team were not   technically sound with the new technology . So , me and my team formulated a story around the fact that we   still are treating the organic waste and just some operations have been modiﬁed . We presented the   operations in similarity to the simple operations that they do in kitchen while making food . Like distillation   was explained with example of boiling water so that they have a clear and comfortable grasp of what was   happening . The older team members found it quite engaging the way things were made relatable . Anyone   found the story telling relatable as they could had the experiences that were known and easy to them . 

 Insights and Approach 

 This method of engaging the plant team had great results . They had questions now for us which we were   happy to solve . They were engaging with us on every move and felt conﬁdent to cary out the installation   and operation successfully . Moreover , we had moments when the plant team brought solutions to the   problems which we were happy to put in use . What I learnt was that even in the technical front if someone   is new we can carry out better results by making the technicalities familiar to them with their previous   experiences or develop a bond over empathy so that they ﬁnd it engaging . The senior citizens of the plant   team also came with great zeal when they found themselves familiar to the new process . This was   appreciated by my senior management at the success of plant operation . 

 Thus , storytelling helped me getting people in agreement to work cohesively and made me realise that this   tool helps the people to feel relatable and they in turn can bring new solution to the table .
### Output: 