Challenge 

 I was working on an initiative called “ lab of the future ” for my manufacturing business ( Labs ) . Our   business has Product quality labs across the globe , and each Lab caters to different sorts of   products and therefore has different business processes . The management felt that our labs were   highly inefficient , especially in terms of where we were in our Digitalization journey and the pace   of initiatives we had undertaken . For all these Labs , my ask was to define a Lab of the future   vision and come with clearly defined actions in short to long term that would bring in real value   to our labs and will impact their top or bottom line . The key challenge was to clearly understand   “ what did lab of the future mean for my stakeholders ” and generate ideas that would bring a   competitive advantage to us .     Selection 

 The mind mapping tool was a precise fit , especially when I was trying to generate different ideas   and arrive on common , agreed design principles ( something we needed before moving to   brainstorm possible solutions or initiatives that the Labs needed to undertake ) . The lab managers   ( key stakeholders ) were the key participants as I believed they held all that was out there to be   thought ( and done ) , and it was just a case of trying to bring all those ideas to one platform and   understand the connections . 

 Application 

 To prepare for mind mapping workshop , i did a lot of prework – starting with creating the design   brief , resource plan , etc . – to collect all the information through interviews , surveys , etc .   and   prepare an exhaustive source of information ( all the feedback ) .    With all the data now collected , the next step was to start the mind mapping process – the intent   was not to accept or discard any ideas but see the commonalities between these ideas and arrive   on design criteria .     To get the process started , I then arranged for a one - day workshop with all these stakeholders   ( 13 ) . The workshop was distributed in three parts over the day . To begin with - On the big   workshop room - wall , I had put all the inputs collected from within and external resources for our   stakeholders to see .   Each of the stakeholders was asked to take his or her time to go through all   the propositions that were on that wall and choose ideas they liked or thought would inform   other ideas . Each stakeholder was asked to do this individually .      In the second half , the stakeholders then , in a group of four , started putting their sticky notes to   a board into clustered themes ( as they seem fit ) , and the rest of the members tried to put their   notes around these themes as well . As we progressed further , these themes , after a lot of   deliberations , discussions gave way to critical insights that the group eventually agreed should   be taken as the design criteria for our next exercise of brainstorming the possible solutions . 

 Insight 

 The primary purpose of using the mind mapping tool was to generate the design criteria that we   would use to establish our brainstorming sessions . With this exercise , all the observations that   the participants made were turned into insights statements that implied what the conditions that   our plausible solutions ( which was part of the second half of the 2nd and 3rd portions of the workshop and 

 not included here ) must satisfy were . 

 Stakeholders , at the end of the day , confirmed that the mind mapping exercise was a very   effective way to capture all the observations , remove a lot of confirmation biases , and explore a   much broader set of possibilities . 

 Please note : I have not included the specific insights for the reasons of confidentiality as those were   data that our team eventually used 

 Approach      Learning launch , I believe , would be another critical tool that I intend to use in the next stage for   launching small prototypes quickly and gather the feedback . I think it could be a highly useful   tool , especially when trying to understand and prioritize initiatives that should be scaled . 


EMAIL: 
ID_NUM: 
NAME_STUDENT: 
PHONE_NUM: 
STREET_ADDRESS: 
URL_PERSONAL: 
USERNAME: 

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Challenge 

 I was working on an initiative called “ lab of the future ” for my manufacturing business ( Labs ) . Our   business has Product quality labs across the globe , and each Lab caters to different sorts of   products and therefore has different business processes . The management felt that our labs were   highly inefficient , especially in terms of where we were in our Digitalization journey and the pace   of initiatives we had undertaken . For all these Labs , my ask was to define a Lab of the future   vision and come with clearly defined actions in short to long term that would bring in real value   to our labs and will impact their top or bottom line . The key challenge was to clearly understand   “ what did lab of the future mean for my stakeholders ” and generate ideas that would bring a   competitive advantage to us .     Selection 

 The mind mapping tool was a precise fit , especially when I was trying to generate different ideas   and arrive on common , agreed design principles ( something we needed before moving to   brainstorm possible solutions or initiatives that the Labs needed to undertake ) . The lab managers   ( key stakeholders ) were the key participants as I believed they held all that was out there to be   thought ( and done ) , and it was just a case of trying to bring all those ideas to one platform and   understand the connections . 

 Application 

 To prepare for mind mapping workshop , i did a lot of prework – starting with creating the design   brief , resource plan , etc . – to collect all the information through interviews , surveys , etc .   and   prepare an exhaustive source of information ( all the feedback ) .    With all the data now collected , the next step was to start the mind mapping process – the intent   was not to accept or discard any ideas but see the commonalities between these ideas and arrive   on design criteria .     To get the process started , I then arranged for a one - day workshop with all these stakeholders   ( 13 ) . The workshop was distributed in three parts over the day . To begin with - On the big   workshop room - wall , I had put all the inputs collected from within and external resources for our   stakeholders to see .   Each of the stakeholders was asked to take his or her time to go through all   the propositions that were on that wall and choose ideas they liked or thought would inform   other ideas . Each stakeholder was asked to do this individually .      In the second half , the stakeholders then , in a group of four , started putting their sticky notes to   a board into clustered themes ( as they seem fit ) , and the rest of the members tried to put their   notes around these themes as well . As we progressed further , these themes , after a lot of   deliberations , discussions gave way to critical insights that the group eventually agreed should   be taken as the design criteria for our next exercise of brainstorming the possible solutions . 

 Insight 

 The primary purpose of using the mind mapping tool was to generate the design criteria that we   would use to establish our brainstorming sessions . With this exercise , all the observations that   the participants made were turned into insights statements that implied what the conditions that   our plausible solutions ( which was part of the second half of the 2nd and 3rd portions of the workshop and 

 not included here ) must satisfy were . 

 Stakeholders , at the end of the day , confirmed that the mind mapping exercise was a very   effective way to capture all the observations , remove a lot of confirmation biases , and explore a   much broader set of possibilities . 

 Please note : I have not included the specific insights for the reasons of confidentiality as those were   data that our team eventually used 

 Approach      Learning launch , I believe , would be another critical tool that I intend to use in the next stage for   launching small prototypes quickly and gather the feedback . I think it could be a highly useful   tool , especially when trying to understand and prioritize initiatives that should be scaled .
### Output: 