Example - Mind Mapping 

 Challenge :     As I ’m working for an international company as corporate student , traveling and working in   different cities and for various departments is quite normal . Also working abroad counts to this .   At the moment I ’m working in Taiwan in a sales department . Here I ’ve made the observation   that a lot of sellers need material for their client presentations and meetings or just need   different kind of information – especially in Chinese . Although they have a community but most   of them do n’t use it and write mails to their managers to ask for material or they just collect   their own stuff in a cloud storage . When I had a first look on the community I also felt not very   comfortable with it . So the challenge was to find out : Why do they not use the community ? and   What are the most important information / materials for the sellers , which should be in the   community and how should they be structured ? . To clarify this challenge I thought it would be   the best idea to use the tool mind mapping .       Selection :     By using the tool mind mapping we can collect a lot of information from persons with various   roles , like the sellers , their managers and some leaders which should use the community . I ’ve   selected this tool to make one big overview , with sticky notes and writings on a board . With   mind mapping it ’s easy to cluster / order the data in separate rows , columns , and shapes and   structure it . After this it ’s possible to gain important insights about the following actions and   real needs of the adoption and change process .       Application :     To use this tool in an effective way I have set up a meeting where all persons from the team could come   to an agile space . There they have taken sticky notes and write down their wishes / needs on this , like   client references , Chinese presentations , product demos or a section for news . The sticky notes also had   different colors , standing for the categories e.g. for the way of accessing the material . After putting this   on a wide board we could began to structure the content into different clusters . I ’ve tried to find a   logical way in agreement to the participants to do this step by step . That brought a lot of success   because the participants were the real users and they have felt included . I could apply the tool   effectively and the participants really liked the session to share their thoughts for a better   understanding while there were putting on the sticky notes on the board . Now we can use the design   criteria to generate next ideas and follwing steps . 

 Insight     The problem here was really to bring all the stuff together and find one way to make it   attractive to a lot of people . Before I have not believe that mind mapping can bring such a big   impact on the insights we gained . Now I now that some things really were on the wrong place   or does n’t fit the requirements of the sellers . So the main problem why they did n’t use the   community was the unstructured , not attractive build and also a lot of missing content . I can   understand that the information and especially the navigation of the community should be in   an intuitive way . So one surprising outcome was also the participation , because normally the   people are just sitting in a meeting and listen . But at this session everyone was very open   minded or rather getting it more time by time . With every thought of them I got the feeling that   the real change process is getting simpler , because of the widen knowledge . Design Thinking   makes the whole part of communication and interaction for a theme and within a team so great   and easy , that ’s what I have learned now .        Approach      I think mind mapping can be applied in a lot of situation and cases . The most important thing   for me ( and the team ) was to getting this big overview which this tool definitely provides . I   think in this case I could not apply so much other tools , perhaps the tool visualization , because   when people are visualizing they have a better imagination . In general I think the choice of the   tool depends on a lot of factors for example how many persons are affected or are available .   Because I think mind mapping would not be effective in a room with 100 people , but in smaller   groups it works very well . In this case design thinking really helps me to understand the seller ’s   problem and the next time I would use mind mapping again but also perhaps mix it with   elements of another tool . 


EMAIL: 
ID_NUM: 
NAME_STUDENT: 
PHONE_NUM: 
STREET_ADDRESS: 
URL_PERSONAL: 
USERNAME: 

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Example - Mind Mapping 

 Challenge :     As I ’m working for an international company as corporate student , traveling and working in   different cities and for various departments is quite normal . Also working abroad counts to this .   At the moment I ’m working in Taiwan in a sales department . Here I ’ve made the observation   that a lot of sellers need material for their client presentations and meetings or just need   different kind of information – especially in Chinese . Although they have a community but most   of them do n’t use it and write mails to their managers to ask for material or they just collect   their own stuff in a cloud storage . When I had a first look on the community I also felt not very   comfortable with it . So the challenge was to find out : Why do they not use the community ? and   What are the most important information / materials for the sellers , which should be in the   community and how should they be structured ? . To clarify this challenge I thought it would be   the best idea to use the tool mind mapping .       Selection :     By using the tool mind mapping we can collect a lot of information from persons with various   roles , like the sellers , their managers and some leaders which should use the community . I ’ve   selected this tool to make one big overview , with sticky notes and writings on a board . With   mind mapping it ’s easy to cluster / order the data in separate rows , columns , and shapes and   structure it . After this it ’s possible to gain important insights about the following actions and   real needs of the adoption and change process .       Application :     To use this tool in an effective way I have set up a meeting where all persons from the team could come   to an agile space . There they have taken sticky notes and write down their wishes / needs on this , like   client references , Chinese presentations , product demos or a section for news . The sticky notes also had   different colors , standing for the categories e.g. for the way of accessing the material . After putting this   on a wide board we could began to structure the content into different clusters . I ’ve tried to find a   logical way in agreement to the participants to do this step by step . That brought a lot of success   because the participants were the real users and they have felt included . I could apply the tool   effectively and the participants really liked the session to share their thoughts for a better   understanding while there were putting on the sticky notes on the board . Now we can use the design   criteria to generate next ideas and follwing steps . 

 Insight     The problem here was really to bring all the stuff together and find one way to make it   attractive to a lot of people . Before I have not believe that mind mapping can bring such a big   impact on the insights we gained . Now I now that some things really were on the wrong place   or does n’t fit the requirements of the sellers . So the main problem why they did n’t use the   community was the unstructured , not attractive build and also a lot of missing content . I can   understand that the information and especially the navigation of the community should be in   an intuitive way . So one surprising outcome was also the participation , because normally the   people are just sitting in a meeting and listen . But at this session everyone was very open   minded or rather getting it more time by time . With every thought of them I got the feeling that   the real change process is getting simpler , because of the widen knowledge . Design Thinking   makes the whole part of communication and interaction for a theme and within a team so great   and easy , that ’s what I have learned now .        Approach      I think mind mapping can be applied in a lot of situation and cases . The most important thing   for me ( and the team ) was to getting this big overview which this tool definitely provides . I   think in this case I could not apply so much other tools , perhaps the tool visualization , because   when people are visualizing they have a better imagination . In general I think the choice of the   tool depends on a lot of factors for example how many persons are affected or are available .   Because I think mind mapping would not be effective in a room with 100 people , but in smaller   groups it works very well . In this case design thinking really helps me to understand the seller ’s   problem and the next time I would use mind mapping again but also perhaps mix it with   elements of another tool .
### Output: 