Reflection   –   Learning   Launch 

 Learning   Launch   is   the   Design   Thinking   tool   that   has   most   resonated   with   me   from   Patrizia ’s    teachings .   The   idea   that   we   should   embrace   failure   and   learn   from   it   is   a   hard   concept   for   me   to    adopt .   In   a   world   where   successes   are   celebrated ,   it ’s   difficult   to   step   back   and   look   at   what   can    be   gained   from   trying   and   failing .       Because   Learning   Launches   are   quick   and   dirty — and   on   a   small   scale — this   provides   comfort    to   me   that   small   failures   can   lead   to   big   successes . 

 Challenge    A   recent   challenge   for   me   has   been   trying   to   implement   a   new   program   management   software    to   another   division   of   our   company .   Our   team   has   been   using   this   program   management    software   with   one   division   of   our   company   ( mostly   successfully )   for   years .   We   are   trying   to    implement   this   same   software   with   our   team   of   Event   Planners .   The   work   that   our   Event    Planners   do   is   inherently   different   than   the   other   division   because   timelines   might   be   quicker ,    budgets   might   be   smaller   and   clients   might   be   more   demanding .   This   is   on   top   of   the   specific    struggles   of   event   planning   based   on   destination   challenges   ( safety ,   weather ,   customs ,    disease ) ,   travel   parameters ,   and   the   event   planners   constantly   traveling   all   over   the   world   so    they   are n’t   in   the   office   to   learn   new   processes .      The   Management   Team   from   my   department   has   required   that   the   new   program   management    software   be   implemented   with   the   Event   Planners   by   the   new   fiscal   year .   The   Management    Team   of   the   Event   Planners   is   fickle   with   support   for   the   use   of   the   new   software .      Application    To   overcome   assumptions   from   my   team   and   learn   what   real   life   challenges   could   be   created    with   the   implementation   of   the   new   program   management   software ,   we   needed   to   try   it   out   on   a    small   scale .   The   first   group   to   try   using   the   software   was   a   group   of   top   Event   Planners .   This    group   are   the   Event   Planners   who   adopt   new   processes   well   and   work   well   with   other   teams .       Insight    We   learned   that   some   of   our   assumptions   about   where   the   Event   Planners   would   struggle   were    unfounded — their   struggles   were   more   with   using   the   software   while   traveling   and   using   it   with    phones   rather   than   laptops .   This   helped   my   team   learn   that   the   Event   Planners   were n’t    necessarily   following   processes   in   the   way   that   we   assumed   or   desired — there   were   core    challenges   with   our   shared   process   and   the   technology   we   use   that   needed   to   be   fixed   before    implementing   the   new   software .      In   hindsight ,   our   initial   Learning   Launch   should   have   included   a   group   of   Event   Planners   who    struggle   more   with   adopting   new   processes   ( not   just   top   Event   Planners )   and   the   supervisors    who   we   needed   to   get   on   board   with   the   process   for   positive   implementation   throughout   the    team . 

 Overall ,   the   Learning   Launch   was   a   great   way   to   learn   about   the   needs   of   the   Event   Planners    through   a   small   scale   launch   in   preparation   to   successfully   use   the   software   with   the   entire    team . 


EMAIL: 
ID_NUM: 
NAME_STUDENT: 
PHONE_NUM: 
STREET_ADDRESS: 
URL_PERSONAL: 
USERNAME: 

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Reflection   –   Learning   Launch 

 Learning   Launch   is   the   Design   Thinking   tool   that   has   most   resonated   with   me   from   Patrizia ’s    teachings .   The   idea   that   we   should   embrace   failure   and   learn   from   it   is   a   hard   concept   for   me   to    adopt .   In   a   world   where   successes   are   celebrated ,   it ’s   difficult   to   step   back   and   look   at   what   can    be   gained   from   trying   and   failing .       Because   Learning   Launches   are   quick   and   dirty — and   on   a   small   scale — this   provides   comfort    to   me   that   small   failures   can   lead   to   big   successes . 

 Challenge    A   recent   challenge   for   me   has   been   trying   to   implement   a   new   program   management   software    to   another   division   of   our   company .   Our   team   has   been   using   this   program   management    software   with   one   division   of   our   company   ( mostly   successfully )   for   years .   We   are   trying   to    implement   this   same   software   with   our   team   of   Event   Planners .   The   work   that   our   Event    Planners   do   is   inherently   different   than   the   other   division   because   timelines   might   be   quicker ,    budgets   might   be   smaller   and   clients   might   be   more   demanding .   This   is   on   top   of   the   specific    struggles   of   event   planning   based   on   destination   challenges   ( safety ,   weather ,   customs ,    disease ) ,   travel   parameters ,   and   the   event   planners   constantly   traveling   all   over   the   world   so    they   are n’t   in   the   office   to   learn   new   processes .      The   Management   Team   from   my   department   has   required   that   the   new   program   management    software   be   implemented   with   the   Event   Planners   by   the   new   fiscal   year .   The   Management    Team   of   the   Event   Planners   is   fickle   with   support   for   the   use   of   the   new   software .      Application    To   overcome   assumptions   from   my   team   and   learn   what   real   life   challenges   could   be   created    with   the   implementation   of   the   new   program   management   software ,   we   needed   to   try   it   out   on   a    small   scale .   The   first   group   to   try   using   the   software   was   a   group   of   top   Event   Planners .   This    group   are   the   Event   Planners   who   adopt   new   processes   well   and   work   well   with   other   teams .       Insight    We   learned   that   some   of   our   assumptions   about   where   the   Event   Planners   would   struggle   were    unfounded — their   struggles   were   more   with   using   the   software   while   traveling   and   using   it   with    phones   rather   than   laptops .   This   helped   my   team   learn   that   the   Event   Planners   were n’t    necessarily   following   processes   in   the   way   that   we   assumed   or   desired — there   were   core    challenges   with   our   shared   process   and   the   technology   we   use   that   needed   to   be   fixed   before    implementing   the   new   software .      In   hindsight ,   our   initial   Learning   Launch   should   have   included   a   group   of   Event   Planners   who    struggle   more   with   adopting   new   processes   ( not   just   top   Event   Planners )   and   the   supervisors    who   we   needed   to   get   on   board   with   the   process   for   positive   implementation   throughout   the    team . 

 Overall ,   the   Learning   Launch   was   a   great   way   to   learn   about   the   needs   of   the   Event   Planners    through   a   small   scale   launch   in   preparation   to   successfully   use   the   software   with   the   entire    team .
### Output: 