PROBLEM IDENTIFIED : 

 Customer stopped making payment and became a NPA customer . 

 ANALYZING PROBLEM : 

 This a problem of a customer who purchased a new swift . Our customer purchase hire purchase   finance to purchase the vehicle . Initially he was making payment regularly but suddenly he stopped   making it . We have visited his place and tried to analyze the reason of default . 

 Analysis   of the problem   - STRUCTURING OF THE PROBLEM TO FIND ROUTE COUSE 

 a ) Vehicle was met with accident 

 b ) Could not able to lodge Insurance claim 

 c ) RC book was not received 

 d ) Administration problem ( police harassing for docs ) 

 DISCUSSION WITH THE CUSTOMER 

 Upon discussing with the customer in details the root cause of the problem was found i.e. VEHICLE   DOCUMENT 

 Reason for not issuing the vehicular document ( RC book ) was either customer not made complete   payment to dealer or he made it to salesman who ditched him . 

 EXPECTED SOLUTION : 

 These were the options to solve the document problem : 

 a ) Dealer visit 

 b ) Broker approach 

 c ) Consulting RTO 

 We have arranged a meeting with customer and dealer ’s manager but it wo n’t work out as the   salesman resigned the company last month and there was a due amount reflecting in there system . 

 Customer also approached local broker to get the things done but they were charging very high . 

 Finally we took him to RTO office with his vehicle and rest of the documents and applied for   duplicate RC issuance in very nominal fees . After few days he received his RC book delivered in his   mailing address . 

 CONCLUSION 

 From the above options the result oriented was consulting RTO by which we managed to get the   desired result . 

 TEST RESULT / OUTCOME : 

 With this solution we got the document . Customer was very happy with the outcome and our   support which we rendered to him . In result he has updated all his outstanding dues and wanted to   settle the case at once in next month . 


EMAIL: 
ID_NUM: 
NAME_STUDENT: 
PHONE_NUM: 
STREET_ADDRESS: 
URL_PERSONAL: 
USERNAME: 

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: PROBLEM IDENTIFIED : 

 Customer stopped making payment and became a NPA customer . 

 ANALYZING PROBLEM : 

 This a problem of a customer who purchased a new swift . Our customer purchase hire purchase   finance to purchase the vehicle . Initially he was making payment regularly but suddenly he stopped   making it . We have visited his place and tried to analyze the reason of default . 

 Analysis   of the problem   - STRUCTURING OF THE PROBLEM TO FIND ROUTE COUSE 

 a ) Vehicle was met with accident 

 b ) Could not able to lodge Insurance claim 

 c ) RC book was not received 

 d ) Administration problem ( police harassing for docs ) 

 DISCUSSION WITH THE CUSTOMER 

 Upon discussing with the customer in details the root cause of the problem was found i.e. VEHICLE   DOCUMENT 

 Reason for not issuing the vehicular document ( RC book ) was either customer not made complete   payment to dealer or he made it to salesman who ditched him . 

 EXPECTED SOLUTION : 

 These were the options to solve the document problem : 

 a ) Dealer visit 

 b ) Broker approach 

 c ) Consulting RTO 

 We have arranged a meeting with customer and dealer ’s manager but it wo n’t work out as the   salesman resigned the company last month and there was a due amount reflecting in there system . 

 Customer also approached local broker to get the things done but they were charging very high . 

 Finally we took him to RTO office with his vehicle and rest of the documents and applied for   duplicate RC issuance in very nominal fees . After few days he received his RC book delivered in his   mailing address . 

 CONCLUSION 

 From the above options the result oriented was consulting RTO by which we managed to get the   desired result . 

 TEST RESULT / OUTCOME : 

 With this solution we got the document . Customer was very happy with the outcome and our   support which we rendered to him . In result he has updated all his outstanding dues and wanted to   settle the case at once in next month .
### Output: 