Wilma Dekker – Design Thinking for Business Innovation     February 5 2017 

 Reflection – Visualisation       Challenge   In my work as a leadership consultant , my team and I help companies that need change but do n’t know   how to lead it ; the journey into the unknown . I work for clients and their high - educated young professionals   in the professional services sector ; i.e. consultants , lawyers , accountants , sales professionals and   marketeers . They are often not used to be asked what could be the ‘ what if situation ’ , they are more likely to   be conditioned to know the ‘ right ’ answer .      Selection   I was working for a client , a big consultancy agency and I coached a young woman ; let ’s call her Alice . She   and the rest of her peers got the order from management to set goals for the year and the goals had to   contribute to a more business development focused office . I was asked to help each of them . Alice had a   hard time in knowing how she wanted to grow in the coming year , develop goals accordingly , and make   them business aligned . I choose to help her with using the Visualisation tool ( module 1 video 6 ) . I first   helped her set the ‘ what is situation ’ and than help her through the ‘ What if situation ” . Finding your own   person in goals to set is very important for intrinsic motivation reasons ; people that set goals that align with   them personal are more likely to succeed . 

 Alice   Alice is around 28 years old , pretty , a smart woman and we sat down in the conference room for   her first meeting with me , she got me some water and we got started . She asked if this   conversation was confidential and I told her yes . Than she talked for 20 straight minutes about   what she did n’t wanted this year , what she hated about her job , it felt like she really needed this to   get of her chest . She told me that she was tired . We really established the ‘ What is situation ’ at that   point . Getting into the ‘ What if situation ’ was harder for her . That ’s where I used the visualisation . 

 Application   Visualisation – ‘ What if ? ’   I asked her to look at the chair next to her and imagine herself 6 to 12 month ahead ; specifically an Alice   who she liked and an Alice who was happy . I asked her to ‘ look ’ at this future Alice and imagine an Alice   that is content with the steps she made in the last couple of months ( without specifically thinking about what   those steps were ) .     I asked her also how this Future Alice ( FA ) looked like and if there were other interesting things about her . I   asked Alice if she liked the FA , and asked her how FA was behaving , did FA say something or do   something , and what did FA think of all the things Alice wants etc . Alice went for it and described her in   detail and answered the other questions . Then we talked about how this FA was different than herself ; what   were the differences ? We boiled it down by describing a shortlist of personality traits and behaviours that   were different .      Insight   Wow , this was amazing ! I saw Alice turning into a smiling person ; happy to share her vision and curious to   find out how to work towards this ‘ what if situation ’ . Alice loved having Future Alice next to her . We made   the personality and behavioural traits of FA the criteria for her goals .    For example : one of the differences between Alice and FA was that FA was calmer than her ; and because   of that FA had more peace to create ‘ real quality ’ in her work , whereas right now she felt that she worked   hard to meet deadline after deadline not being able to catch her breath - often damaging the quality of her   work . This criteria – make space for quality – became very important in setting one of her goals for the year .      Reflection / Approach   What I love about the visualisation tool is that I could bring Alice out of her usual way of thinking ; opening   up for positive opportunities and possibilities . Because I helped her visualize and be in the lead off this self- assessment process she felt she was able to lead her own change too ( setting the goals ) , instead of me   telling her what to do and have a one - time effect . This allowed us to work on a meta - level , not only helping   her set the goals but giving her a tool that she too could use in the future when she would have to develop   other goals .      What I would do different next time is 

 Wilma Dekker – Design Thinking for Business Innovation     February 5 2017 

 1 ) I would also use Storytelling and ask her about creating a story about what she needs to get to her 

 Future Alice . Combining the visualisation with storytelling could really make it even more powerful ;   it could create a roadmap to where she wants to go . 

 2 ) To use visualisation to describe more possible Future Alice ’s . We did n’t explore this thoroughly 

 enough because of time reasons . I think we could have gotten to even more magical , exiting   possible Alice ’s . Because that is what visualisation can do , look beyond the beyond . 


EMAIL: 
ID_NUM: 
NAME_STUDENT: Wilma Dekker, Wilma Dekker
PHONE_NUM: 
STREET_ADDRESS: 
URL_PERSONAL: 
USERNAME: 

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Wilma Dekker – Design Thinking for Business Innovation     February 5 2017 

 Reflection – Visualisation       Challenge   In my work as a leadership consultant , my team and I help companies that need change but do n’t know   how to lead it ; the journey into the unknown . I work for clients and their high - educated young professionals   in the professional services sector ; i.e. consultants , lawyers , accountants , sales professionals and   marketeers . They are often not used to be asked what could be the ‘ what if situation ’ , they are more likely to   be conditioned to know the ‘ right ’ answer .      Selection   I was working for a client , a big consultancy agency and I coached a young woman ; let ’s call her Alice . She   and the rest of her peers got the order from management to set goals for the year and the goals had to   contribute to a more business development focused office . I was asked to help each of them . Alice had a   hard time in knowing how she wanted to grow in the coming year , develop goals accordingly , and make   them business aligned . I choose to help her with using the Visualisation tool ( module 1 video 6 ) . I first   helped her set the ‘ what is situation ’ and than help her through the ‘ What if situation ” . Finding your own   person in goals to set is very important for intrinsic motivation reasons ; people that set goals that align with   them personal are more likely to succeed . 

 Alice   Alice is around 28 years old , pretty , a smart woman and we sat down in the conference room for   her first meeting with me , she got me some water and we got started . She asked if this   conversation was confidential and I told her yes . Than she talked for 20 straight minutes about   what she did n’t wanted this year , what she hated about her job , it felt like she really needed this to   get of her chest . She told me that she was tired . We really established the ‘ What is situation ’ at that   point . Getting into the ‘ What if situation ’ was harder for her . That ’s where I used the visualisation . 

 Application   Visualisation – ‘ What if ? ’   I asked her to look at the chair next to her and imagine herself 6 to 12 month ahead ; specifically an Alice   who she liked and an Alice who was happy . I asked her to ‘ look ’ at this future Alice and imagine an Alice   that is content with the steps she made in the last couple of months ( without specifically thinking about what   those steps were ) .     I asked her also how this Future Alice ( FA ) looked like and if there were other interesting things about her . I   asked Alice if she liked the FA , and asked her how FA was behaving , did FA say something or do   something , and what did FA think of all the things Alice wants etc . Alice went for it and described her in   detail and answered the other questions . Then we talked about how this FA was different than herself ; what   were the differences ? We boiled it down by describing a shortlist of personality traits and behaviours that   were different .      Insight   Wow , this was amazing ! I saw Alice turning into a smiling person ; happy to share her vision and curious to   find out how to work towards this ‘ what if situation ’ . Alice loved having Future Alice next to her . We made   the personality and behavioural traits of FA the criteria for her goals .    For example : one of the differences between Alice and FA was that FA was calmer than her ; and because   of that FA had more peace to create ‘ real quality ’ in her work , whereas right now she felt that she worked   hard to meet deadline after deadline not being able to catch her breath - often damaging the quality of her   work . This criteria – make space for quality – became very important in setting one of her goals for the year .      Reflection / Approach   What I love about the visualisation tool is that I could bring Alice out of her usual way of thinking ; opening   up for positive opportunities and possibilities . Because I helped her visualize and be in the lead off this self- assessment process she felt she was able to lead her own change too ( setting the goals ) , instead of me   telling her what to do and have a one - time effect . This allowed us to work on a meta - level , not only helping   her set the goals but giving her a tool that she too could use in the future when she would have to develop   other goals .      What I would do different next time is 

 Wilma Dekker – Design Thinking for Business Innovation     February 5 2017 

 1 ) I would also use Storytelling and ask her about creating a story about what she needs to get to her 

 Future Alice . Combining the visualisation with storytelling could really make it even more powerful ;   it could create a roadmap to where she wants to go . 

 2 ) To use visualisation to describe more possible Future Alice ’s . We did n’t explore this thoroughly 

 enough because of time reasons . I think we could have gotten to even more magical , exiting   possible Alice ’s . Because that is what visualisation can do , look beyond the beyond .
### Output: 