Challenge and selection 

 I work as a business consultant , and we often aim to utilize design tools in our work . Our challenge is   helping a customer in the construction business , in a strategy process , looking into how they can take   better advantage of technology and when solving challenges . This means involving stakeholders from   different parts of the customer ’s organization , all having different perspectives and opinions . The   directors really want to modernize and digitally transform the organization . Several attempts have   been made before , but there is no consensus or common understanding of challenges . Further ,   concept development is also a key activity . 

 There will be several users involved and a high level of uncertainty . To be able to get a common   understanding of different issues , as well as concepts to test , visualization as a design thinking tool   will be useful . It will help participants in workshops unlock different parts of their brain and   communicate in a different way than what they are used to . This will contribute to making different   people from different departments and business levels better understand each other , as they often   use a different conceptual apparatus . 

 Application 

 We will start the process by inviting 5 - 6 participants from within one department into a workshop   using whiteboards . As preparation , we will have read through existing material such as procedural   documents , internal reviews , and other relevant items . The main purpose of the workshop will be to   illustrate what they see as different challenges and areas for improvement . They will be asked to   draw up and diagram different situations which can illustrate the challenges . If useful , we will have a   large swim - lane diagram drawn on a big sheet of paper ready to be used . The session will be held for   2 hours , with individual drawings first , then sharing , then group work and a gathering to sum up in   the end . 

 We will do the same workshop with another department as well , before inviting everyone to a   common gathering , where first each group will look at the other group ’s work . They will do these   tasks 1 ) Add elements you think are missing ( using drawings and illustrations on sticky notes in order   to preserve the original ) , 2 )   Write down questions where you lack understanding 3 ) Highlight   patterns you see . They will have 1 hour doing this . Eventually everyone will come together , and the   goal will be to agree on some categories of challenges ( pattern finding ) , before making a   prioritization . 

 From here we will host another workshop focusing on developing concepts to aid in these chosen   challenges . Due to Covid19 , this might be held online , using Miro or perhaps PowerPoint , as it easily   gives you boxes , arrows and even icons for easier visualization . We will use the same approach ,   focusing on one challenge at a time , with individual visualization first , then moving into groups , and   coming all together in the end to agree on which concepts to go for . 

 Lastly , we will create an overview of the new insights and agreements that has come from the   workshops , and send it out together with the results from each individual department ’s workshop ,   the common workshop , and also the visualized concepts up for prioritization by the management   group , which might eventually go into prototyping and testing . 

 Insight 

 In this kind of work done earlier , the participants realized they had been talking about some of the   same challenges and concepts many times before , without realizing it , because they were not able to   communicate it in a way that made the receiver truly understand what they were saying . I have   realized that one of the most important values from work like this is happening along the way , not   only the results in the end . With participants from different departments , they often use somewhat   different terms , and by having people drawing and using diagrams while talking , they can get what   they have in mind communicated across much better . 

 Approach 

 Something I would do next time is do begin with a short crash course in visualization , showing the   participants easy ways and different building blocks they can use , such as stick figures , arrows , and   boxes . Thus , putting an even greater emphasis on the fact that it is not about making pretty   drawings , but thinking visually and getting a point across . So , making people more comfortable in the   beginning , perhaps having some warmup exercises which can also work as ice breakers . For instance ,   asking everyone to draw their last holiday , using stick figures , boxes , and arrows . 


EMAIL: 
ID_NUM: 
NAME_STUDENT: 
PHONE_NUM: 
STREET_ADDRESS: 
URL_PERSONAL: 
USERNAME: 

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Challenge and selection 

 I work as a business consultant , and we often aim to utilize design tools in our work . Our challenge is   helping a customer in the construction business , in a strategy process , looking into how they can take   better advantage of technology and when solving challenges . This means involving stakeholders from   different parts of the customer ’s organization , all having different perspectives and opinions . The   directors really want to modernize and digitally transform the organization . Several attempts have   been made before , but there is no consensus or common understanding of challenges . Further ,   concept development is also a key activity . 

 There will be several users involved and a high level of uncertainty . To be able to get a common   understanding of different issues , as well as concepts to test , visualization as a design thinking tool   will be useful . It will help participants in workshops unlock different parts of their brain and   communicate in a different way than what they are used to . This will contribute to making different   people from different departments and business levels better understand each other , as they often   use a different conceptual apparatus . 

 Application 

 We will start the process by inviting 5 - 6 participants from within one department into a workshop   using whiteboards . As preparation , we will have read through existing material such as procedural   documents , internal reviews , and other relevant items . The main purpose of the workshop will be to   illustrate what they see as different challenges and areas for improvement . They will be asked to   draw up and diagram different situations which can illustrate the challenges . If useful , we will have a   large swim - lane diagram drawn on a big sheet of paper ready to be used . The session will be held for   2 hours , with individual drawings first , then sharing , then group work and a gathering to sum up in   the end . 

 We will do the same workshop with another department as well , before inviting everyone to a   common gathering , where first each group will look at the other group ’s work . They will do these   tasks 1 ) Add elements you think are missing ( using drawings and illustrations on sticky notes in order   to preserve the original ) , 2 )   Write down questions where you lack understanding 3 ) Highlight   patterns you see . They will have 1 hour doing this . Eventually everyone will come together , and the   goal will be to agree on some categories of challenges ( pattern finding ) , before making a   prioritization . 

 From here we will host another workshop focusing on developing concepts to aid in these chosen   challenges . Due to Covid19 , this might be held online , using Miro or perhaps PowerPoint , as it easily   gives you boxes , arrows and even icons for easier visualization . We will use the same approach ,   focusing on one challenge at a time , with individual visualization first , then moving into groups , and   coming all together in the end to agree on which concepts to go for . 

 Lastly , we will create an overview of the new insights and agreements that has come from the   workshops , and send it out together with the results from each individual department ’s workshop ,   the common workshop , and also the visualized concepts up for prioritization by the management   group , which might eventually go into prototyping and testing . 

 Insight 

 In this kind of work done earlier , the participants realized they had been talking about some of the   same challenges and concepts many times before , without realizing it , because they were not able to   communicate it in a way that made the receiver truly understand what they were saying . I have   realized that one of the most important values from work like this is happening along the way , not   only the results in the end . With participants from different departments , they often use somewhat   different terms , and by having people drawing and using diagrams while talking , they can get what   they have in mind communicated across much better . 

 Approach 

 Something I would do next time is do begin with a short crash course in visualization , showing the   participants easy ways and different building blocks they can use , such as stick figures , arrows , and   boxes . Thus , putting an even greater emphasis on the fact that it is not about making pretty   drawings , but thinking visually and getting a point across . So , making people more comfortable in the   beginning , perhaps having some warmup exercises which can also work as ice breakers . For instance ,   asking everyone to draw their last holiday , using stick figures , boxes , and arrows .
### Output: 