Reflection Tiago Borges about Mind Mapping 

 Challenge     The challenge chosen was around and Onboarding process in an IT Company . The idea   was apply the design thinking tools to understand how the process happened and   improve the processes using the tools . Mind mapping is a great tool inside the Design   thinking and was used to understand the gaps that the process had and how was the   things that could be improved .    The case is that when an It company hired new employees to work as analysts for   different customers , there was no an onboarding process . That process was done   thought the project culture , generating a lot of none equalizes in the answers to the   end users .     Selection     I chose the mind mapping because we have n’t sure about the process like happened   that moment and We would need to understand how was the things that could be   improved . Using the ideas learned at the course , I started the exercise with 10   employees , mapping the process like happened .    After this , we had more 2 phases , to get the pain points and the improvement ideas . In   the end of the exercise , we used the periodization matrix to choice the best   improvement ideas .     Application     The application happened using one session , with 10 employees of the company ,   working as managers ( different level ) . We had 3 hours to run the 3 phases of the   exercise , covering the process , pain point and improvement ideas .    In the end of the processes , we had 15 steps of the process like was running , 23 pain   points and 15 improvement ideas . We chose 11 ideas as measure ideas to apply in the   process . Analyzing this numbers , I believe that the process was a success , effective .      Insight       When the exercise started , I think that all participants do n’t know about the   simulation , the exercise and about the ways that Design Thinking can improve the   process . I had to show how the things would work .    The presentation of Design Thinking changed the mind of the participants and I believe   that . As a result , we could experiment an hard difference in the process using the new   way , created using Design Thinking . Now , we have an IT onboarding process to the   new joiners .      Approach 

 I applied the tool selected , using prioritization matrix as an support tool , to help us to   decided how was the ideas that we would like to choose . We used effectively the Mind   Mapping . 


EMAIL: 
ID_NUM: 
NAME_STUDENT: Tiago Borges
PHONE_NUM: 
STREET_ADDRESS: 
URL_PERSONAL: 
USERNAME: 

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Reflection Tiago Borges about Mind Mapping 

 Challenge     The challenge chosen was around and Onboarding process in an IT Company . The idea   was apply the design thinking tools to understand how the process happened and   improve the processes using the tools . Mind mapping is a great tool inside the Design   thinking and was used to understand the gaps that the process had and how was the   things that could be improved .    The case is that when an It company hired new employees to work as analysts for   different customers , there was no an onboarding process . That process was done   thought the project culture , generating a lot of none equalizes in the answers to the   end users .     Selection     I chose the mind mapping because we have n’t sure about the process like happened   that moment and We would need to understand how was the things that could be   improved . Using the ideas learned at the course , I started the exercise with 10   employees , mapping the process like happened .    After this , we had more 2 phases , to get the pain points and the improvement ideas . In   the end of the exercise , we used the periodization matrix to choice the best   improvement ideas .     Application     The application happened using one session , with 10 employees of the company ,   working as managers ( different level ) . We had 3 hours to run the 3 phases of the   exercise , covering the process , pain point and improvement ideas .    In the end of the processes , we had 15 steps of the process like was running , 23 pain   points and 15 improvement ideas . We chose 11 ideas as measure ideas to apply in the   process . Analyzing this numbers , I believe that the process was a success , effective .      Insight       When the exercise started , I think that all participants do n’t know about the   simulation , the exercise and about the ways that Design Thinking can improve the   process . I had to show how the things would work .    The presentation of Design Thinking changed the mind of the participants and I believe   that . As a result , we could experiment an hard difference in the process using the new   way , created using Design Thinking . Now , we have an IT onboarding process to the   new joiners .      Approach 

 I applied the tool selected , using prioritization matrix as an support tool , to help us to   decided how was the ideas that we would like to choose . We used effectively the Mind   Mapping .
### Output: 