Reflection on Storytelling     Challenge and Selection 

 Working in the banking industry , I ’ve come to learn that human connection is important 

 with my line of work . We communicate with people every day on various transactions and have   come to develop a relationship with them . The biggest local banks in the Philippines are almost   similar in terms of product offerings . Noticeably with bank employees , most of the population   seem to work with just a robotic type of service . The key selling point with our team is how we   serve our clients better .      Application 

 The key to customer retention is developing a trusted brand for yourself ( and the bank ) , 

 to go above and beyond of the products that we sell to our customers . Our clients greatly   appreciate how we handle situations and communicate these with them . I greet my clients on   their birthday . We ask how their business is doing . I also take the time to explain products ,   documents , and processes to them so that they understand how slow or fast the transaction will   be to manage their expectations . I repeatedly remind them that if they have any questions , they   can call me again and again . I appreciate the clients who keep calling since processes and policies   change as well . As a result , our clients have developed a mindset to call our bank first for anything   they need be it a personal or company request . I ’ve had experiences wherein clients would call   me to explain what type of product they ’re availing of even if it ’s for a different bank as well . By   being the first in mind of our clients , we create opportunities to further grow the client ’s business   and in turn grow the bank ’s business as well .     Insight and Approach     Our bank has been promoting the behavior of client eccentricity . We ’ve learned to help 

 our clients and cater to their needs . In the long - term scale , it has resulted in a continuous increase   of business transactions with our bank . It might seem like a small aspect of our work , but this   small step creates leaps of opportunities to grow for both the client and our bank . 

 Filename :   Design Thinking Assigment.docx 

 Directory : 

 /Users / gdelossantos / Library / Containers / com.microsoft . Word / Dat 

 a / Documents 

 Template :   Normal.dotm 

 Title : 

 Subject : 

 Author :   Sarah Roberto 

 Keywords : 

 Comments : 

 Creation Date :   7/8/21 4:52:00 PM 

 Change Number :   2 

 Last Saved On :   7/8/21 4:52:00 PM 

 Last Saved By :   Sarah Roberto 

 Total Editing Time :   0 Minutes 

 Last Printed On :   7/8/21 4:52:00 PM 

 As of Last Complete Printing     Number of Pages : 1 

 Number of Words :   353 

 Number of Characters :   1,700 ( approx . ) 


EMAIL: 
ID_NUM: 
NAME_STUDENT: Sarah Roberto, Sarah Roberto
PHONE_NUM: 
STREET_ADDRESS: 
URL_PERSONAL: 
USERNAME: 

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Reflection on Storytelling     Challenge and Selection 

 Working in the banking industry , I ’ve come to learn that human connection is important 

 with my line of work . We communicate with people every day on various transactions and have   come to develop a relationship with them . The biggest local banks in the Philippines are almost   similar in terms of product offerings . Noticeably with bank employees , most of the population   seem to work with just a robotic type of service . The key selling point with our team is how we   serve our clients better .      Application 

 The key to customer retention is developing a trusted brand for yourself ( and the bank ) , 

 to go above and beyond of the products that we sell to our customers . Our clients greatly   appreciate how we handle situations and communicate these with them . I greet my clients on   their birthday . We ask how their business is doing . I also take the time to explain products ,   documents , and processes to them so that they understand how slow or fast the transaction will   be to manage their expectations . I repeatedly remind them that if they have any questions , they   can call me again and again . I appreciate the clients who keep calling since processes and policies   change as well . As a result , our clients have developed a mindset to call our bank first for anything   they need be it a personal or company request . I ’ve had experiences wherein clients would call   me to explain what type of product they ’re availing of even if it ’s for a different bank as well . By   being the first in mind of our clients , we create opportunities to further grow the client ’s business   and in turn grow the bank ’s business as well .     Insight and Approach     Our bank has been promoting the behavior of client eccentricity . We ’ve learned to help 

 our clients and cater to their needs . In the long - term scale , it has resulted in a continuous increase   of business transactions with our bank . It might seem like a small aspect of our work , but this   small step creates leaps of opportunities to grow for both the client and our bank . 

 Filename :   Design Thinking Assigment.docx 

 Directory : 

 /Users / gdelossantos / Library / Containers / com.microsoft . Word / Dat 

 a / Documents 

 Template :   Normal.dotm 

 Title : 

 Subject : 

 Author :   Sarah Roberto 

 Keywords : 

 Comments : 

 Creation Date :   7/8/21 4:52:00 PM 

 Change Number :   2 

 Last Saved On :   7/8/21 4:52:00 PM 

 Last Saved By :   Sarah Roberto 

 Total Editing Time :   0 Minutes 

 Last Printed On :   7/8/21 4:52:00 PM 

 As of Last Complete Printing     Number of Pages : 1 

 Number of Words :   353 

 Number of Characters :   1,700 ( approx . )
### Output: 