1 . Challenge : 

 I am currently working as a management consultant in the manufacturing industry and we were 

 confronted with the following challenge : A client is manufacturing complex machinery . She is relying on   dozens of suppliers to provide the needed parts for the final assembly . During the introduction phase of   the product , it is produced in very small quantities e.g. two machines per month . A main challenge of the   manufacturer is to increase production . In order to do that not only the manufacturer has to increase its 

 capacity but the whole supply chain , including all suppliers , have to increase their production as well .   This complex process is called “ ramp - up ” . Even though the ramp - up is predefined and has been the   part of negotiations long before the production start , some suppliers are not prepared for the increase   and suffer performance deficits . My task was to manage a supplier recovery with the goal to enable the   supplier to increase their production as expected , without the client to delay their ramp - up . We were a   small team hired by the machinery manufacturer to work on - site at the supplier with a multifunctional   team . They had different understandings of the problem , where of all hierarchies ( from Vice president of   the program to production shift leader ) and knowledge levels ( from high level business view to deep   production know - how ) . There was a lot of mistrust and even finger - pointing whose fault the current   problem was . One of my first goals was to develop a common understanding , a sense of purpose and   urgency for the project to ensure that we were all on the same page . I choose story - telling as the tool of   choice . 

 2 . Selection : 

 As the video by Bilal Vanegas ( Global Leadership Development Director , Mars , Inc. ) displays , story   telling is the ability / tool to present “ a little bit of data ” , “ hard facts ” and “ recommendations ” in a   compelling way . It is said by Bilal Vanegas , that leaders currently have only approximately 20 % of the   time and attention of their personnel . Storytelling is a valid tool to increase attention and the level of   engagement by a little bit longer . It can be used to create a common understanding of problems , sense   of purpose and urgency . He describes it a way to form fellowship , with a common understanding of a   topic and by that leading toward a common goal . 

 I selected story - telling because of one goal I was trying to achieve . I wanted to have everybody of the 

 recovery team on the same page , on my page ! And I did not have the time for long workshops to   develop a mission statement and a project charter etc . Yes , those things are necessary , but not to be   develop by everybody . Also I did not want to micromanage every team member . I wanted to make the   recovery strategy accessible for everyone not only for the leaders that write it . The compelling story   should create energy and reduces complexity and uncertainty by making topics digestible , simple and   relatable . It should equally give meaning to both VP and line worker . 

 3 . Application : 

 I choose to apply story telling first during the kick - off meeting of the project . This meeting had the   purpose to “ swear ” in the “ fellowship ” on the mission of the recovery project . Normally one would   present data what is going wrong and needs fixing . An organizational chart would be presented and in   accordance to it the multifunctional team would be formed . Goals would be defined and actions to reach   the goal .   This time I choose a different approach . I choose to do the meeting as one big story to be told .   I used the metaphor of a clockwork as a guiding principle throughout the meeting . Additionally I reduced 

 the presentation to three slides . The first one showed a clockwork , the second one a mission statement   and the third one showed the needed work packages . 

 The guiding principle of the clockwork das introduced in two ways . First as a metaphor of the ramp - up   process , e.g. all parts needed in the clockwork to work , therefore to need the production to work all   parts are needed . The second meaning of the clockwork is in regards to the team . Meaning that to   archive the desired outcome the team has to work hand in hand – like a clockwork . In addition I spend 

 quite some time preparing the story and practiced telling it . Also story telling is characterized by letting   room for reflection . So I used rhetorical questions to guide the audience ’s thoughts and making room for   reflection . Also I addressed the topic of whose fault the current situation is directly . Lastly I did not pre- decide who will work on which work package but giving the team members the autonomy to pick their   work packages themselves . This worked very good and everybody picked their area according to their   expertise and interest . 

 4 . Insight : 

 The most important insight I got is that one needs to practice storytelling and not just rehearsal each   presentation but practice in general . Secondly you have to make the story personal and engaging .   Thirdly creating moments of reflections is important and not very easy to do . Fourthly one have to be   engaged to make the audience engaged . If you have not caught the fire you are not able set the   audience on fire . 

 5 . Approach : 

 I would apply the same to for a situation like this one , but I would outline the story better and until then I   would defiantly   would need to practice more story telling in general and right before the meeting in   particular . Good story telling needs practice and only by applying it more often one gets good at it . Also   coming from a business background I am comfortable with talking about facts and figures , I am not used   to talking about emotions and making a situation compelling involves emotions . This needs to be   practiced as well . Story telling is a great tool to reach out to people with different backgrounds and   knowledge bases and set a common ground for a common mission . I would always choose story telling   again for this kind of topic . 


EMAIL: 
ID_NUM: 
NAME_STUDENT: 
PHONE_NUM: 
STREET_ADDRESS: 
URL_PERSONAL: 
USERNAME: 

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: 1 . Challenge : 

 I am currently working as a management consultant in the manufacturing industry and we were 

 confronted with the following challenge : A client is manufacturing complex machinery . She is relying on   dozens of suppliers to provide the needed parts for the final assembly . During the introduction phase of   the product , it is produced in very small quantities e.g. two machines per month . A main challenge of the   manufacturer is to increase production . In order to do that not only the manufacturer has to increase its 

 capacity but the whole supply chain , including all suppliers , have to increase their production as well .   This complex process is called “ ramp - up ” . Even though the ramp - up is predefined and has been the   part of negotiations long before the production start , some suppliers are not prepared for the increase   and suffer performance deficits . My task was to manage a supplier recovery with the goal to enable the   supplier to increase their production as expected , without the client to delay their ramp - up . We were a   small team hired by the machinery manufacturer to work on - site at the supplier with a multifunctional   team . They had different understandings of the problem , where of all hierarchies ( from Vice president of   the program to production shift leader ) and knowledge levels ( from high level business view to deep   production know - how ) . There was a lot of mistrust and even finger - pointing whose fault the current   problem was . One of my first goals was to develop a common understanding , a sense of purpose and   urgency for the project to ensure that we were all on the same page . I choose story - telling as the tool of   choice . 

 2 . Selection : 

 As the video by Bilal Vanegas ( Global Leadership Development Director , Mars , Inc. ) displays , story   telling is the ability / tool to present “ a little bit of data ” , “ hard facts ” and “ recommendations ” in a   compelling way . It is said by Bilal Vanegas , that leaders currently have only approximately 20 % of the   time and attention of their personnel . Storytelling is a valid tool to increase attention and the level of   engagement by a little bit longer . It can be used to create a common understanding of problems , sense   of purpose and urgency . He describes it a way to form fellowship , with a common understanding of a   topic and by that leading toward a common goal . 

 I selected story - telling because of one goal I was trying to achieve . I wanted to have everybody of the 

 recovery team on the same page , on my page ! And I did not have the time for long workshops to   develop a mission statement and a project charter etc . Yes , those things are necessary , but not to be   develop by everybody . Also I did not want to micromanage every team member . I wanted to make the   recovery strategy accessible for everyone not only for the leaders that write it . The compelling story   should create energy and reduces complexity and uncertainty by making topics digestible , simple and   relatable . It should equally give meaning to both VP and line worker . 

 3 . Application : 

 I choose to apply story telling first during the kick - off meeting of the project . This meeting had the   purpose to “ swear ” in the “ fellowship ” on the mission of the recovery project . Normally one would   present data what is going wrong and needs fixing . An organizational chart would be presented and in   accordance to it the multifunctional team would be formed . Goals would be defined and actions to reach   the goal .   This time I choose a different approach . I choose to do the meeting as one big story to be told .   I used the metaphor of a clockwork as a guiding principle throughout the meeting . Additionally I reduced 

 the presentation to three slides . The first one showed a clockwork , the second one a mission statement   and the third one showed the needed work packages . 

 The guiding principle of the clockwork das introduced in two ways . First as a metaphor of the ramp - up   process , e.g. all parts needed in the clockwork to work , therefore to need the production to work all   parts are needed . The second meaning of the clockwork is in regards to the team . Meaning that to   archive the desired outcome the team has to work hand in hand – like a clockwork . In addition I spend 

 quite some time preparing the story and practiced telling it . Also story telling is characterized by letting   room for reflection . So I used rhetorical questions to guide the audience ’s thoughts and making room for   reflection . Also I addressed the topic of whose fault the current situation is directly . Lastly I did not pre- decide who will work on which work package but giving the team members the autonomy to pick their   work packages themselves . This worked very good and everybody picked their area according to their   expertise and interest . 

 4 . Insight : 

 The most important insight I got is that one needs to practice storytelling and not just rehearsal each   presentation but practice in general . Secondly you have to make the story personal and engaging .   Thirdly creating moments of reflections is important and not very easy to do . Fourthly one have to be   engaged to make the audience engaged . If you have not caught the fire you are not able set the   audience on fire . 

 5 . Approach : 

 I would apply the same to for a situation like this one , but I would outline the story better and until then I   would defiantly   would need to practice more story telling in general and right before the meeting in   particular . Good story telling needs practice and only by applying it more often one gets good at it . Also   coming from a business background I am comfortable with talking about facts and figures , I am not used   to talking about emotions and making a situation compelling involves emotions . This needs to be   practiced as well . Story telling is a great tool to reach out to people with different backgrounds and   knowledge bases and set a common ground for a common mission . I would always choose story telling   again for this kind of topic .
### Output: 