Reflection on Visualization Tool 

 Challenge   In my previous job position I worked as facilitator and product innovation manager for a   multinational credit card company . My role was very client facing and essentially consisted   in working with senior stakeholders from the client side who had a business challenge to   solve . This challenge could be anything , generally it remained in the digital payment field ,   for example how to streamline digital payments thru new mobile app , adding new features ,   facilitating the onboarding processes for new users , splitting transactions in installments   and so on . Initially I would talk to the client and the account manager discussing the scope   of work and decide if it was a good candidate for a Design Sprint workshop or not . If the   business challenge was short enough in scope and could be prototyped quickly , we would   then proceed by filling up an innovation brief to start collecting assumptions and   preliminary information . This document formed the base structure for me and my   multidisciplinary team to start designing the workshop .     Selection and Application   During the 5 days of the design sprint workshop I would take the senior stakeholders from   the client side thru a series of exercise to explore , ideate , refine and prototype .    After spending Monday and Tuesday mainly on exploring and ideating , we would use the   third day focusing on visualization exercises to start refining our ideas . Usually I ’d split the   group in 4 teams and ask them to storyboard the idea they previously came up with . The   purpose of this exercise was to show and reflect how this new product / feature would   impact the daily routine of a user persona . These stories would also serve as inspiration to   create a script for the advertorial video for the new product . Other visualization exercises   the teams would face were the landing page and the billboard . As the name suggests , the   landing page consists in a minimal sketch for the website home page for the new product or   feature . This pushes the stakeholders to get out of their comfort zones and communicate   the new benefits and features in the simplest and most concise way possible . During this   task they were also forced to abandon banking lingo ( always overused ) to adopt a simple   language to communicate with the user persona . The billboard would serve the same   purpose , differing only for the fact that it needed to be even more synthetic .     Insight   What I learned by facilitating this workshop with many different clients and banks is that   these visualization techniques are essential while refining ideas . After the exercises , each   team would present their output to clarify what is on paper , this sharing aspect often   created positive discussion that allowed different teams , composed by different people and   expertise , to build on each other ideas , dramatically increasing the quality of creative   solutions . In addition to this , these presentations often offered hilarious moments that help   the stakeholders release the tension accumulated in such intense and long workshop   experience .   Another thing that I noticed is that the quality of the output is definitely related to how   variegated the team composition is . Generally , I ’d recommend to have at least one   department representative in each team . In other words , even before the design sprint   starts , I ’d stress the client to send people from all the different areas so that in each team   we would later have a marketing person , an IT , a finance manager , a product guy and so on . 

 This aspect will help the teams to stay focused and innovate consciously , satisfying a design   thinking mantra I learned while working in the filed : “ we are here to innovate and to do   something that is Design viable , Technically viable , and Financially viable .     Approach   A 5 days design sprints workshop is quite intense . The commitment from the stakeholders is   not always consistent due to schedule conflicts . For these reasons , I have been reflecting   and refining on the choice of the visual exercises since after my early sessions as facilitator .   The exercise set should always be tailored up to the specific business challenge we are   trying to solve and to the level of familiarity the participants have with design thinking   methodologies . Some sessions are easy , everyone is engaged and the result is sharp , other   times it takes quite long for the momentum to kick in and for the people in the room to   start working together . I think the best visualization exercises during these sessions are the   ones the build alignment : ranking activities , wireframing together ( even if low quality ) .   These activities have the power of channeling the creativity from the participants and   holding them “ on - track ” preventing them to innovate too “ sky - high ” but rather focus on   feasibility . 


EMAIL: 
ID_NUM: 
NAME_STUDENT: 
PHONE_NUM: 
STREET_ADDRESS: 
URL_PERSONAL: 
USERNAME: 

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Reflection on Visualization Tool 

 Challenge   In my previous job position I worked as facilitator and product innovation manager for a   multinational credit card company . My role was very client facing and essentially consisted   in working with senior stakeholders from the client side who had a business challenge to   solve . This challenge could be anything , generally it remained in the digital payment field ,   for example how to streamline digital payments thru new mobile app , adding new features ,   facilitating the onboarding processes for new users , splitting transactions in installments   and so on . Initially I would talk to the client and the account manager discussing the scope   of work and decide if it was a good candidate for a Design Sprint workshop or not . If the   business challenge was short enough in scope and could be prototyped quickly , we would   then proceed by filling up an innovation brief to start collecting assumptions and   preliminary information . This document formed the base structure for me and my   multidisciplinary team to start designing the workshop .     Selection and Application   During the 5 days of the design sprint workshop I would take the senior stakeholders from   the client side thru a series of exercise to explore , ideate , refine and prototype .    After spending Monday and Tuesday mainly on exploring and ideating , we would use the   third day focusing on visualization exercises to start refining our ideas . Usually I ’d split the   group in 4 teams and ask them to storyboard the idea they previously came up with . The   purpose of this exercise was to show and reflect how this new product / feature would   impact the daily routine of a user persona . These stories would also serve as inspiration to   create a script for the advertorial video for the new product . Other visualization exercises   the teams would face were the landing page and the billboard . As the name suggests , the   landing page consists in a minimal sketch for the website home page for the new product or   feature . This pushes the stakeholders to get out of their comfort zones and communicate   the new benefits and features in the simplest and most concise way possible . During this   task they were also forced to abandon banking lingo ( always overused ) to adopt a simple   language to communicate with the user persona . The billboard would serve the same   purpose , differing only for the fact that it needed to be even more synthetic .     Insight   What I learned by facilitating this workshop with many different clients and banks is that   these visualization techniques are essential while refining ideas . After the exercises , each   team would present their output to clarify what is on paper , this sharing aspect often   created positive discussion that allowed different teams , composed by different people and   expertise , to build on each other ideas , dramatically increasing the quality of creative   solutions . In addition to this , these presentations often offered hilarious moments that help   the stakeholders release the tension accumulated in such intense and long workshop   experience .   Another thing that I noticed is that the quality of the output is definitely related to how   variegated the team composition is . Generally , I ’d recommend to have at least one   department representative in each team . In other words , even before the design sprint   starts , I ’d stress the client to send people from all the different areas so that in each team   we would later have a marketing person , an IT , a finance manager , a product guy and so on . 

 This aspect will help the teams to stay focused and innovate consciously , satisfying a design   thinking mantra I learned while working in the filed : “ we are here to innovate and to do   something that is Design viable , Technically viable , and Financially viable .     Approach   A 5 days design sprints workshop is quite intense . The commitment from the stakeholders is   not always consistent due to schedule conflicts . For these reasons , I have been reflecting   and refining on the choice of the visual exercises since after my early sessions as facilitator .   The exercise set should always be tailored up to the specific business challenge we are   trying to solve and to the level of familiarity the participants have with design thinking   methodologies . Some sessions are easy , everyone is engaged and the result is sharp , other   times it takes quite long for the momentum to kick in and for the people in the room to   start working together . I think the best visualization exercises during these sessions are the   ones the build alignment : ranking activities , wireframing together ( even if low quality ) .   These activities have the power of channeling the creativity from the participants and   holding them “ on - track ” preventing them to innovate too “ sky - high ” but rather focus on   feasibility .
### Output: 