Design Thinking for Design Thinking for Innovation 

 Reflection : Learning Launch 

 Challenge : 

 To find a supportive solution for the academic language gap as evidenced by the performance on   specific course designed assessments for our corporate clients who are using the courses we   design to create professional performance pathways for their employees . In essence , our clients   speak several languages ; however , English has been their academic language for education , but it   is not their native tongue .   Many have graduated from university years ago and rarely speak English   unless they go to the malls , etc . On the job and at home they speak their native language ; however ,   thus far the course material and assessments that we create are in English . There is a gap amongst   our course participants and we believe that many of them need to know their level of English   proficiency to self reflect and to better prepare for the courses . So , I recommended that we use   practice test produced by EduSynch an online provider . 

 Selection : 

 We choose to do a Learning Launch which is a cheap experiment that allows for quick engagement   with our customers that will allow us to test our assumptions . Our Learning Launch was an   experiment conducted in our assessment lab which tested several practice test provided by   Edusynch to see if they would help . 

 Application : 

 My first action was to softly discuss the idea with different departments within my organization to   gage whether or not my idea was worth exploring . The conversations with different department   heads were encouraging and the head of the assessments department agreed that we should test   and get feedback . We did so by contacting EduSynch and getting them to give us free practice test .   We then invited several of our organizations non English native speakers to take several of the   practice tests and agree to go through a feedback session with several of our coordinators . We   conducted the experiment by allowing our selected employees to use our assessment lab and we   gave them 3 different time slots during the work day . 

 Insight : 

 We learned that the range of time in which many of our employee test participant graduated from   university was more extreme than we first thought . Some were recent graduates , while others had   graduated as long as 20 years ago . Hence , they truly represented a micro sample of our clients   outside the organization . More importantly , we learned that the majority of the participants found the   practice test to be extremely challenging . In fact , many failed the practice test . Yet , they all agreed   that the practice test gave them self awareness of their level of English proficiency and that the   practice test would help them to better prepare for the courses and the assessments that followed . 

 Approach : 

 The next time , I will put together our best minds to make sure that the feedback tool is better   designed . The reason is that some of the feedback questions measured things like “ whether or not   they found the assessment to be difficult ” which some participants felt that being “ difficult ” was   negative . When in reality vigor on a practice test is actually good if it better prepares the participant   for their future course material and assessments . 


EMAIL: 
ID_NUM: 
NAME_STUDENT: 
PHONE_NUM: 
STREET_ADDRESS: 
URL_PERSONAL: 
USERNAME: 

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Design Thinking for Design Thinking for Innovation 

 Reflection : Learning Launch 

 Challenge : 

 To find a supportive solution for the academic language gap as evidenced by the performance on   specific course designed assessments for our corporate clients who are using the courses we   design to create professional performance pathways for their employees . In essence , our clients   speak several languages ; however , English has been their academic language for education , but it   is not their native tongue .   Many have graduated from university years ago and rarely speak English   unless they go to the malls , etc . On the job and at home they speak their native language ; however ,   thus far the course material and assessments that we create are in English . There is a gap amongst   our course participants and we believe that many of them need to know their level of English   proficiency to self reflect and to better prepare for the courses . So , I recommended that we use   practice test produced by EduSynch an online provider . 

 Selection : 

 We choose to do a Learning Launch which is a cheap experiment that allows for quick engagement   with our customers that will allow us to test our assumptions . Our Learning Launch was an   experiment conducted in our assessment lab which tested several practice test provided by   Edusynch to see if they would help . 

 Application : 

 My first action was to softly discuss the idea with different departments within my organization to   gage whether or not my idea was worth exploring . The conversations with different department   heads were encouraging and the head of the assessments department agreed that we should test   and get feedback . We did so by contacting EduSynch and getting them to give us free practice test .   We then invited several of our organizations non English native speakers to take several of the   practice tests and agree to go through a feedback session with several of our coordinators . We   conducted the experiment by allowing our selected employees to use our assessment lab and we   gave them 3 different time slots during the work day . 

 Insight : 

 We learned that the range of time in which many of our employee test participant graduated from   university was more extreme than we first thought . Some were recent graduates , while others had   graduated as long as 20 years ago . Hence , they truly represented a micro sample of our clients   outside the organization . More importantly , we learned that the majority of the participants found the   practice test to be extremely challenging . In fact , many failed the practice test . Yet , they all agreed   that the practice test gave them self awareness of their level of English proficiency and that the   practice test would help them to better prepare for the courses and the assessments that followed . 

 Approach : 

 The next time , I will put together our best minds to make sure that the feedback tool is better   designed . The reason is that some of the feedback questions measured things like “ whether or not   they found the assessment to be difficult ” which some participants felt that being “ difficult ” was   negative . When in reality vigor on a practice test is actually good if it better prepares the participant   for their future course material and assessments .
### Output: 