Reflection – Learning Launch 

 ( Project Initiative – Digital Waste Management ) 

 Problem statement – Challenges 

 Our company is one of the leading services provider in the region for waste management services . The 

 business operations are carried out in a traditional manner with paper based trip sheets , signatures to be 

 taken after the services have been done from the customer . The trip sheet data then needs to be entered 

 in the back office system . Though business operations were going on , but they were not in an efficient 

 manner . There are data entry errors , lot of paper usage and wastage . Significant delays in accounts closing 

 / billing process due to errors , relying on retrieval of information from individuals thus resulting in slower 

 processes , manual and duplication of work 

 Selection 

 There was a need to transform the operations services which would not only make the operations more 

 efficient but also automate the processes and increase transparency with the customers , speed up the 

 process , eliminate / reduce human errors . Make the business more agile , have reliable information , save 

 costs and integrate the data with the other systems . It was time for innovation and digitally transform the 

 way the business operates . Looking at the size of business and the investment required would be heavy , 

 so we decided to do hypothesis and mitigate the risk by doing an experiment ,   ( reference to Stefan Rco , who talks about hypothesis ,   learning launch tool and small experiments ) ; it was decided to opt for 

 the learning launch tool and based on the feedback / response of the related stakeholders , do a prototype 

 of the digital process using RFID technology . The design and development process was carried out to 

 develop a prototype and try it out with one customer as a small experiment . 

 Application 

 In order to make sure that the proposed solution would add value to the business and at the same time all 

 the key stakeholders are aligned to the concept , there was cross functional team formation done , so that 

 an inclusive approach is taken and we gather ideas from the various team members and their concerns . 

 Gathered data about the customers and to make sure the investment is not too high , since the idea was 

 to adapt the learning launch methodology . Business process maps were developed and documented .   RFID 

 technology based solution was planned to automate the process and capture the data electronically , using 

 RFID readers , tags and a cloud based solution which seamlessly transmits the data to the devices and is 

 integrated with the back office system . Regular / periodic meeting were conducted so that the envisaged 

 deliverables are in line with the business requirements . Assumptions tracking was closely monitored 

 ( another example of Stefan Rco gives in his lecture about assumptions and learning launch ) 

 Insights 

 By using the learning launch approach , it was time to the test the solution and since the approach was of 

 a prototype , the investment was limited to procure the bare minimum necessary infrastructure / devices 

 for few drivers , helpers , skips / bins and a couple of readers . The application / solution was deployed at 

 one of the customer ’s place to test the functionality and get the response / feedback from the customer . 

 Based on the inputs received from the key stakeholders which include operations team members and 

 customer , necessary changes / amendments are planned ( reference of Stefan Rco where he talks about 

 putting your idea into hypothesis , and figuring out key assumptions ) . This learning launch approach not 

 only enables in being more agile , it also enables in being smart with the investment , it helps in mitigating 

 risks , in prioritizing the assumptions and in continual improvement 

 Approach 

 Going forward , it is imperative , especially for investment heavy initiatives , the learning launch methodology 

 is adapted , to ensure that the investment is protected , in case the planned / proposed solution does n’t 

 work , the loss is controlled and minimum and an alternative idea / solution can be worked upon ; and if the 

 solution is successful then it can be comfortably rolled out and made scalable based on the business needs . 

 ( reference Stefan Rco refers to testing , and upon successful results continue further development ) 

 Using such a structured approach and the design thinking tools and techniques such as the learning launch 

 tool , innovation success ratio will significantly increase . Other tools of storytelling , visualization will also 

 be used in the forthcoming projects depending on the nature of the project , as these tools also provide 

 significant help for design thinking and implementing innovative ideas / solutions . 


EMAIL: 
ID_NUM: 
NAME_STUDENT: 
PHONE_NUM: 
STREET_ADDRESS: 
URL_PERSONAL: 
USERNAME: 

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Reflection – Learning Launch 

 ( Project Initiative – Digital Waste Management ) 

 Problem statement – Challenges 

 Our company is one of the leading services provider in the region for waste management services . The 

 business operations are carried out in a traditional manner with paper based trip sheets , signatures to be 

 taken after the services have been done from the customer . The trip sheet data then needs to be entered 

 in the back office system . Though business operations were going on , but they were not in an efficient 

 manner . There are data entry errors , lot of paper usage and wastage . Significant delays in accounts closing 

 / billing process due to errors , relying on retrieval of information from individuals thus resulting in slower 

 processes , manual and duplication of work 

 Selection 

 There was a need to transform the operations services which would not only make the operations more 

 efficient but also automate the processes and increase transparency with the customers , speed up the 

 process , eliminate / reduce human errors . Make the business more agile , have reliable information , save 

 costs and integrate the data with the other systems . It was time for innovation and digitally transform the 

 way the business operates . Looking at the size of business and the investment required would be heavy , 

 so we decided to do hypothesis and mitigate the risk by doing an experiment ,   ( reference to Stefan Rco , who talks about hypothesis ,   learning launch tool and small experiments ) ; it was decided to opt for 

 the learning launch tool and based on the feedback / response of the related stakeholders , do a prototype 

 of the digital process using RFID technology . The design and development process was carried out to 

 develop a prototype and try it out with one customer as a small experiment . 

 Application 

 In order to make sure that the proposed solution would add value to the business and at the same time all 

 the key stakeholders are aligned to the concept , there was cross functional team formation done , so that 

 an inclusive approach is taken and we gather ideas from the various team members and their concerns . 

 Gathered data about the customers and to make sure the investment is not too high , since the idea was 

 to adapt the learning launch methodology . Business process maps were developed and documented .   RFID 

 technology based solution was planned to automate the process and capture the data electronically , using 

 RFID readers , tags and a cloud based solution which seamlessly transmits the data to the devices and is 

 integrated with the back office system . Regular / periodic meeting were conducted so that the envisaged 

 deliverables are in line with the business requirements . Assumptions tracking was closely monitored 

 ( another example of Stefan Rco gives in his lecture about assumptions and learning launch ) 

 Insights 

 By using the learning launch approach , it was time to the test the solution and since the approach was of 

 a prototype , the investment was limited to procure the bare minimum necessary infrastructure / devices 

 for few drivers , helpers , skips / bins and a couple of readers . The application / solution was deployed at 

 one of the customer ’s place to test the functionality and get the response / feedback from the customer . 

 Based on the inputs received from the key stakeholders which include operations team members and 

 customer , necessary changes / amendments are planned ( reference of Stefan Rco where he talks about 

 putting your idea into hypothesis , and figuring out key assumptions ) . This learning launch approach not 

 only enables in being more agile , it also enables in being smart with the investment , it helps in mitigating 

 risks , in prioritizing the assumptions and in continual improvement 

 Approach 

 Going forward , it is imperative , especially for investment heavy initiatives , the learning launch methodology 

 is adapted , to ensure that the investment is protected , in case the planned / proposed solution does n’t 

 work , the loss is controlled and minimum and an alternative idea / solution can be worked upon ; and if the 

 solution is successful then it can be comfortably rolled out and made scalable based on the business needs . 

 ( reference Stefan Rco refers to testing , and upon successful results continue further development ) 

 Using such a structured approach and the design thinking tools and techniques such as the learning launch 

 tool , innovation success ratio will significantly increase . Other tools of storytelling , visualization will also 

 be used in the forthcoming projects depending on the nature of the project , as these tools also provide 

 significant help for design thinking and implementing innovative ideas / solutions .
### Output: 