Example Reflection - Developing software - Mind mapping 

 Challenge 

 Some time ago , as a project manager I had a meeting with a company . a few managers and many ideas   flying around the room . Their direct competitor had recently released a new software application . At the   time of the launch , the competitor was far ahead in terms of user experience . Moreover , they had an   excellent mobile app . The company wanted to go out with something new on the market , to avoid losing   ground to their competitor . 

 They prepared a document with some requirements , a vague idea of what the product should look like ,   and how much should it cost . “ We have to follow what others have done , with a lower price , ” the financial   Director said . “ We have to create a more usable system , which simplifies the user journey , ” added another   manager . “ We have to change the way we collect information ” said another . “ It will take us months , ” the   Marketing manager said . 

 This software managed different departments and channels ( email to SMS ) and it was created for the web   and mobile platforms . The product was originally created a few years before , but its usability was poor .   The meeting described above and the following ones did not lead to a clear definition of what the product   to be achieved actually was . We only knew that we had to hit the target as soon as possible . 

 Company was a traditional process driven company . It has n’t run agile projects in the past , and it was new   to the idea of creating and testing it on the market for them . More notably , they feared the unknown . 

 Selection 

 We decided to use the Design Thinking process and focus on the things that would really bring value to   the end user and thus , beat the competition by bringing only what ’s necessary to the customer . So , we   ready to try mind mapping tool that enables create visual diagram of our ideas . 

 Application 

 We then engaged in building a mind map , which allowed us to categorize the process of users , mapping   up to themes . For each of the personas , we defined the set of activities , stories , and tasks that we assumed   they must complete during the journey . In doing so , we could quickly test our idea and understand if it   met the core needs . If it did , we could bring it into the market faster . 

 Insight 

 By applying the mind mapping tool , diagram allow to explore all of the functions on visual level at once .   As a project manager , I can make the project name as the center node and add deliverables and tasks as   children to create a terrific overall picture . 

 Approach 

 The next time I would use mind mapping tool as a starting point . Because the team was able to proceed   in a fast pace since the very beginning of the implementation , thanks to a clear vision created by mind   mapping , and by the method we follow which enabled the team to stay on track . 


EMAIL: 
ID_NUM: 
NAME_STUDENT: 
PHONE_NUM: 
STREET_ADDRESS: 
URL_PERSONAL: 
USERNAME: 

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Example Reflection - Developing software - Mind mapping 

 Challenge 

 Some time ago , as a project manager I had a meeting with a company . a few managers and many ideas   flying around the room . Their direct competitor had recently released a new software application . At the   time of the launch , the competitor was far ahead in terms of user experience . Moreover , they had an   excellent mobile app . The company wanted to go out with something new on the market , to avoid losing   ground to their competitor . 

 They prepared a document with some requirements , a vague idea of what the product should look like ,   and how much should it cost . “ We have to follow what others have done , with a lower price , ” the financial   Director said . “ We have to create a more usable system , which simplifies the user journey , ” added another   manager . “ We have to change the way we collect information ” said another . “ It will take us months , ” the   Marketing manager said . 

 This software managed different departments and channels ( email to SMS ) and it was created for the web   and mobile platforms . The product was originally created a few years before , but its usability was poor .   The meeting described above and the following ones did not lead to a clear definition of what the product   to be achieved actually was . We only knew that we had to hit the target as soon as possible . 

 Company was a traditional process driven company . It has n’t run agile projects in the past , and it was new   to the idea of creating and testing it on the market for them . More notably , they feared the unknown . 

 Selection 

 We decided to use the Design Thinking process and focus on the things that would really bring value to   the end user and thus , beat the competition by bringing only what ’s necessary to the customer . So , we   ready to try mind mapping tool that enables create visual diagram of our ideas . 

 Application 

 We then engaged in building a mind map , which allowed us to categorize the process of users , mapping   up to themes . For each of the personas , we defined the set of activities , stories , and tasks that we assumed   they must complete during the journey . In doing so , we could quickly test our idea and understand if it   met the core needs . If it did , we could bring it into the market faster . 

 Insight 

 By applying the mind mapping tool , diagram allow to explore all of the functions on visual level at once .   As a project manager , I can make the project name as the center node and add deliverables and tasks as   children to create a terrific overall picture . 

 Approach 

 The next time I would use mind mapping tool as a starting point . Because the team was able to proceed   in a fast pace since the very beginning of the implementation , thanks to a clear vision created by mind   mapping , and by the method we follow which enabled the team to stay on track .
### Output: 