Mind Mapping 

 Challenge 

 Being a member of an organization that deals with a large number of small - scale customers , I 

 often felt tremendous pressure regarding the management of data . Similar problems were 

 reported by my colleagues too . Firstly , it was difficult to understand what procedures to choose 

 regarding divergent customer types . Secondly , many people encountered problems with 

 following the procedures themselves . For instance , refunds required a complex process for their 

 management . In short , there was no clear representation of the procedures to be used in our 

 business . More importantly , our department had no significant funds to spare concerning some 

 advanced data management solutions . We had an extremely low budget ( practically non - existent ) 

 to consider regarding the presented process . Consequently , the main challenge for us was not 

 only to create potent data management tools but also to do so at little or no price . 

 Selection 

 To achieve the proper results , our team went through a large number of free or cheap online tools 

 aimed at storing data . Many solutions proved to be either too complex or primitive to satisfy our 

 needs . In the end , however , we found mind mapping . Above all , we were attracted by the 

 divergence of tools in the sphere and the relative ease of presentation . Mind mapping gave us the 

 possibility to present large data choice trees in an accessible manner . In our case , we used an 

 open - source program titled Heimer to create appropriate mind maps due to its free nature and 

 ease of utilization . It allowed us to quickly form large data trees that were perfect for our 

 mission . 

 Application 

 Our reform group decided to use the mind mapping tool to create a set of separate guides united 

 in one document . Firstly , we created ten separate images with the essential procedures used in 

 our division . One of the images presented a general map of the critical customer types and the 

 key factors for distinguishing them . The rest offered the delineation of specific procedures . 

 Secondly , we included them into one PDF document combined with the hyperlinks . This 

 approach allowed us to streamline customer processing approaches . Now , when a customer 

 arrives , one of our managers looks into the document we have created , scans the initial mind 

 map , finds the necessary instruction number , then searches it in the document via built - in word- 

 scanning tools , and accesses the secondary mind map with a complete delineation of procedures 

 to be used . After the implementation of the presented procedure , many people noted a significant 

 decrease in pressure . The impact is especially potent among newcomers . There are rumors that 

 our free - of - charge reform allowed us to decrease management time per customer by 20 % and 

 error rates by 5 % . This reform would have undoubtedly been impossible without mind maps . 

 Insight 

 I was rather impressed by the sheer impact of mind mapping on the productivity in my 

 department . Initially , I was a skeptic because I saw it as yet another example of visualization . 

 However , the case showed me that it is crucial to take the adherence of humans to structured data 

 into consideration . Mind mapping tools taught me that training in the modern world must be 

 systems - centric . Instead of offering the newcomers - friendly approaches , which proceed from 

 simple aspects to the difficult and , as a result , destroy the systemic approach to teaching , it is 

 essential to offer data in a manner that describes the operational structure as a whole . In short , 

 mind maps taught me that the vital principle of teaching is not simplicity but the ability to 

 present complex processes in a coherent manner . 

 Approach 

 If I ever use the tool in some other instance , I will primarily seek to pay attention to the visuals . 

 Heimer , being a free program , has a rather rough look . Consequently , the initial impression our 

 mind maps produce is rather daunting . In the future , I will invest in the mind mapping tools that 

 allow creating active webpages , for instance , with coherent and well - animated hyperlinks . In this 

 way , the usability of the instrument will increase . I believe that mind maps themselves are an 

 uncontroversial tool , but they need to receive a potent presentation to work coherently . 


EMAIL: 
ID_NUM: 
NAME_STUDENT: 
PHONE_NUM: 
STREET_ADDRESS: 
URL_PERSONAL: 
USERNAME: 

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Mind Mapping 

 Challenge 

 Being a member of an organization that deals with a large number of small - scale customers , I 

 often felt tremendous pressure regarding the management of data . Similar problems were 

 reported by my colleagues too . Firstly , it was difficult to understand what procedures to choose 

 regarding divergent customer types . Secondly , many people encountered problems with 

 following the procedures themselves . For instance , refunds required a complex process for their 

 management . In short , there was no clear representation of the procedures to be used in our 

 business . More importantly , our department had no significant funds to spare concerning some 

 advanced data management solutions . We had an extremely low budget ( practically non - existent ) 

 to consider regarding the presented process . Consequently , the main challenge for us was not 

 only to create potent data management tools but also to do so at little or no price . 

 Selection 

 To achieve the proper results , our team went through a large number of free or cheap online tools 

 aimed at storing data . Many solutions proved to be either too complex or primitive to satisfy our 

 needs . In the end , however , we found mind mapping . Above all , we were attracted by the 

 divergence of tools in the sphere and the relative ease of presentation . Mind mapping gave us the 

 possibility to present large data choice trees in an accessible manner . In our case , we used an 

 open - source program titled Heimer to create appropriate mind maps due to its free nature and 

 ease of utilization . It allowed us to quickly form large data trees that were perfect for our 

 mission . 

 Application 

 Our reform group decided to use the mind mapping tool to create a set of separate guides united 

 in one document . Firstly , we created ten separate images with the essential procedures used in 

 our division . One of the images presented a general map of the critical customer types and the 

 key factors for distinguishing them . The rest offered the delineation of specific procedures . 

 Secondly , we included them into one PDF document combined with the hyperlinks . This 

 approach allowed us to streamline customer processing approaches . Now , when a customer 

 arrives , one of our managers looks into the document we have created , scans the initial mind 

 map , finds the necessary instruction number , then searches it in the document via built - in word- 

 scanning tools , and accesses the secondary mind map with a complete delineation of procedures 

 to be used . After the implementation of the presented procedure , many people noted a significant 

 decrease in pressure . The impact is especially potent among newcomers . There are rumors that 

 our free - of - charge reform allowed us to decrease management time per customer by 20 % and 

 error rates by 5 % . This reform would have undoubtedly been impossible without mind maps . 

 Insight 

 I was rather impressed by the sheer impact of mind mapping on the productivity in my 

 department . Initially , I was a skeptic because I saw it as yet another example of visualization . 

 However , the case showed me that it is crucial to take the adherence of humans to structured data 

 into consideration . Mind mapping tools taught me that training in the modern world must be 

 systems - centric . Instead of offering the newcomers - friendly approaches , which proceed from 

 simple aspects to the difficult and , as a result , destroy the systemic approach to teaching , it is 

 essential to offer data in a manner that describes the operational structure as a whole . In short , 

 mind maps taught me that the vital principle of teaching is not simplicity but the ability to 

 present complex processes in a coherent manner . 

 Approach 

 If I ever use the tool in some other instance , I will primarily seek to pay attention to the visuals . 

 Heimer , being a free program , has a rather rough look . Consequently , the initial impression our 

 mind maps produce is rather daunting . In the future , I will invest in the mind mapping tools that 

 allow creating active webpages , for instance , with coherent and well - animated hyperlinks . In this 

 way , the usability of the instrument will increase . I believe that mind maps themselves are an 

 uncontroversial tool , but they need to receive a potent presentation to work coherently .
### Output: 