Challenge    In the past , I worked as a UX Designer for little web company involved to a request came from a little   coffee company which wanted to serve new products to the potential customers . They referred that they   have a business model ready and wanted to develop a website and a mobile app . The client wanted to   deliver a new and different customer user experience . The team engaged us to work specifically on user   experience engagement and customer education of the products . The company wanted to build a design   aesthetically good with functionally standing out in the market . We conducted series of workshops   spread over several hours with client ’s teams to develop these ideas into items .   We conducted   brainstorming sessions and developed a business model canvas to gain a better understanding of the   relationships between the various operational stakeholders . In the process , we set the vision for user   experience of the product and with stakeholders and went ahead to understand the product they wanted   to offer , types of customer segments to engage with the levels of service to be provided . While building   a website / mobile app for the customer , we wanted to understand how the customer will interact with the   interface .     Selection    Since the company asked to us to specifically work on the creation of a different user experience , we   decided to visualize the entire customer journey which will help us uncover how the customer will   experience both website and app . We used the business model earlier developed in order to map the   customer journey , partners and channels . We also prepared artefacts with the inclusion of use cases ,   scenarios and people . This type of work based on visualization helped to strength customer segments ,   which suddenly increased the market size for the company .      Application    After discussed and visualizing the project with customer , we created the design plan and the technical   drawing for the customers . We had the opportunity to map the stages which helped us to clearly identify   the various elements which needs to be designed and how these elements will be designed . All of these   stages had a front view for the clients and these were then traced back to key business processes which   will be required to be formalized in order to deliver the outcome . We collectively agreed upon the design   directions and prepared wireframes and their navigation frameworks , visual details that demonstrated   use cases and scenarios . We explored two to three alternatives before agreeing on the final delivery .    This activity helped us develop a roadmap useful for future actions also valid for other teams .     Insights    Visualizing the current process helped me understand some little gaps in the UX process . By   representing the catalogue as a simple way it reveals a useful way for identify a clear approach in order   to develops and identify the steps and scope of work , design challenges and technical constrains . I was   able to create a lot of interest among the clients by keeping them engaged and interested .     Approach    The Road Map developed earlier in conjugation with a Gantt diagram , helped us to logically quantify the   project and each phase . In order to align people involved in the development design presented to the   customer we delivered artefacts that included prototypes , UI screen and guidelines , etc . 


EMAIL: 
ID_NUM: 
NAME_STUDENT: 
PHONE_NUM: 
STREET_ADDRESS: 
URL_PERSONAL: 
USERNAME: 

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Challenge    In the past , I worked as a UX Designer for little web company involved to a request came from a little   coffee company which wanted to serve new products to the potential customers . They referred that they   have a business model ready and wanted to develop a website and a mobile app . The client wanted to   deliver a new and different customer user experience . The team engaged us to work specifically on user   experience engagement and customer education of the products . The company wanted to build a design   aesthetically good with functionally standing out in the market . We conducted series of workshops   spread over several hours with client ’s teams to develop these ideas into items .   We conducted   brainstorming sessions and developed a business model canvas to gain a better understanding of the   relationships between the various operational stakeholders . In the process , we set the vision for user   experience of the product and with stakeholders and went ahead to understand the product they wanted   to offer , types of customer segments to engage with the levels of service to be provided . While building   a website / mobile app for the customer , we wanted to understand how the customer will interact with the   interface .     Selection    Since the company asked to us to specifically work on the creation of a different user experience , we   decided to visualize the entire customer journey which will help us uncover how the customer will   experience both website and app . We used the business model earlier developed in order to map the   customer journey , partners and channels . We also prepared artefacts with the inclusion of use cases ,   scenarios and people . This type of work based on visualization helped to strength customer segments ,   which suddenly increased the market size for the company .      Application    After discussed and visualizing the project with customer , we created the design plan and the technical   drawing for the customers . We had the opportunity to map the stages which helped us to clearly identify   the various elements which needs to be designed and how these elements will be designed . All of these   stages had a front view for the clients and these were then traced back to key business processes which   will be required to be formalized in order to deliver the outcome . We collectively agreed upon the design   directions and prepared wireframes and their navigation frameworks , visual details that demonstrated   use cases and scenarios . We explored two to three alternatives before agreeing on the final delivery .    This activity helped us develop a roadmap useful for future actions also valid for other teams .     Insights    Visualizing the current process helped me understand some little gaps in the UX process . By   representing the catalogue as a simple way it reveals a useful way for identify a clear approach in order   to develops and identify the steps and scope of work , design challenges and technical constrains . I was   able to create a lot of interest among the clients by keeping them engaged and interested .     Approach    The Road Map developed earlier in conjugation with a Gantt diagram , helped us to logically quantify the   project and each phase . In order to align people involved in the development design presented to the   customer we delivered artefacts that included prototypes , UI screen and guidelines , etc .
### Output: 