REFLECTION - STORYTELLING              Challenge              I am a program director of “ Center for Design Thinking and Innovation in Education ” of   Puerto Rico . Besides me , our program consist of another 10 coworkers and together our goal is   to improve education in the now - day sistem by applying Design Thinking in the regular basis . As   we were all recently graduated from high school and had no experience teaching or working   with a program as well , our biggest challenge was how we will make that happen . This includes   making everyone in our surrounding comfortable with the way we implement this new method in   an old way of teaching . Not only the teachers but the whole system in the department of   education were used to keep following strategies that does n’t give results in the students   academic and personal growth . As they ’re all professionals , older than the whole team ( because   we are all 18 ) was very hard for us to expand the program in other schools because not all   teachers were okay with us trying to change their whole way of teaching .      Selection          ​For this challenge the tool that worked best for me was Storytelling ( ​Put the human beings   and their experience front and center . Take the listener along on their journey​ ) . As we   were seeking to expand the program we needed them all by our side . By this I mean we needed   to make sure everyone was comfortable and familiar with the process . Without teachers ,   directors , and the department of education , our work would never achieve the desired results .   So as part of having a Design Thinking mindset as our main and primary strategy , in this part   we step out of our shoes because the most relevant and important thing to keep in mind was   how they feel about it and why we were not receiving good feedbacks from some of the   teachers . As a Andre Martin said “ it may not connect to you , it may not always make sense to   you , it ’s not using words you might be familiar with but it ’s thing your audience understands and   your audience knows ” .        Application         We started the process by seating with teachers first . Some of them were complaining about   lack of time for trainings , lack of materials , or others . Each day at lunch time we were ready to   split the group to make sure we would listen to teachers at their free time at schools . We all   knew that most of the time they used to talk about work at lunch . We took advantage of this   opportunity to listen to them and see how this new method affects their regular environment at 

 their classrooms . This way we can make sure that successfully we improve our way to   implement the program so everyone can be part of the progress and change without having   problems .          We slowly made them part of team meetings and team gets - together after school so this way   we could interact with them more and not only we learn about them but they would know from   all of us too . Every time we were reunited we tackled the storytelling tragedy by asking them   from their personal experiences and life in general . After analyzing them all we met as a team   so we could discuss how we were going to make it work for them .        Insights and Approach            I learned from this tool the importance of being empathetic and how listen to others its   beneficial not only for them but for making big steps in order to succeed . Some of the insights   actually make me realize why empathy it ’s the first step in design thinking process and its   because in order to create solid solutions you need to know your audience , how they think , how   they work , how they feel and why they do what they do . I would say that using another tool like   mind mapping with story telling would even help us more because of the way both of them   concentrates in human thinking . 


EMAIL: 
ID_NUM: 
NAME_STUDENT: 
PHONE_NUM: 
STREET_ADDRESS: 
URL_PERSONAL: 
USERNAME: 

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: REFLECTION - STORYTELLING              Challenge              I am a program director of “ Center for Design Thinking and Innovation in Education ” of   Puerto Rico . Besides me , our program consist of another 10 coworkers and together our goal is   to improve education in the now - day sistem by applying Design Thinking in the regular basis . As   we were all recently graduated from high school and had no experience teaching or working   with a program as well , our biggest challenge was how we will make that happen . This includes   making everyone in our surrounding comfortable with the way we implement this new method in   an old way of teaching . Not only the teachers but the whole system in the department of   education were used to keep following strategies that does n’t give results in the students   academic and personal growth . As they ’re all professionals , older than the whole team ( because   we are all 18 ) was very hard for us to expand the program in other schools because not all   teachers were okay with us trying to change their whole way of teaching .      Selection          ​For this challenge the tool that worked best for me was Storytelling ( ​Put the human beings   and their experience front and center . Take the listener along on their journey​ ) . As we   were seeking to expand the program we needed them all by our side . By this I mean we needed   to make sure everyone was comfortable and familiar with the process . Without teachers ,   directors , and the department of education , our work would never achieve the desired results .   So as part of having a Design Thinking mindset as our main and primary strategy , in this part   we step out of our shoes because the most relevant and important thing to keep in mind was   how they feel about it and why we were not receiving good feedbacks from some of the   teachers . As a Andre Martin said “ it may not connect to you , it may not always make sense to   you , it ’s not using words you might be familiar with but it ’s thing your audience understands and   your audience knows ” .        Application         We started the process by seating with teachers first . Some of them were complaining about   lack of time for trainings , lack of materials , or others . Each day at lunch time we were ready to   split the group to make sure we would listen to teachers at their free time at schools . We all   knew that most of the time they used to talk about work at lunch . We took advantage of this   opportunity to listen to them and see how this new method affects their regular environment at 

 their classrooms . This way we can make sure that successfully we improve our way to   implement the program so everyone can be part of the progress and change without having   problems .          We slowly made them part of team meetings and team gets - together after school so this way   we could interact with them more and not only we learn about them but they would know from   all of us too . Every time we were reunited we tackled the storytelling tragedy by asking them   from their personal experiences and life in general . After analyzing them all we met as a team   so we could discuss how we were going to make it work for them .        Insights and Approach            I learned from this tool the importance of being empathetic and how listen to others its   beneficial not only for them but for making big steps in order to succeed . Some of the insights   actually make me realize why empathy it ’s the first step in design thinking process and its   because in order to create solid solutions you need to know your audience , how they think , how   they work , how they feel and why they do what they do . I would say that using another tool like   mind mapping with story telling would even help us more because of the way both of them   concentrates in human thinking .
### Output: 