Mind Mapping 

 1 . Challenge : 

 I work as manager in a smart technologies company within which my job is to guarantee the   overall performance of the supply chain , on time deliveries and customer satisfaction . As   many of you would know , in the international trade and logistics business efficient delivery   and meeting the customer ’s expectations is key for reliability , which is what customer most   identify with value adding for their business . Under this scenario , the main challenge for me   is to constantly find innovative new ways to improve our service and make our offering more   competitive . 

 2 . Selection : 

 In order to find new ways of working and foster innovation , I have selected mind mapping as   a tool to organize the thoughts and ideas from my team and my own , and later transfer this   framework to a brainstorming session where we can explore in the “ What If ” stage different   approaches and possible solutions . 

 3 . Application : 

 Below you will see one example where my team and I gathered virtually to discuss and create   a mind map on one single idea Proactive Quotation . The idea behind this was to move away   from a reactive way of working where we the different teams wait for the customers to   approach us ( by phone or email ) , and instead start proactively anticipating the potential   customer needs and sending the quotations upfront , before even other competitors get to   make their offer . 

 The usage of the tool was simple , as we are currently ( due to covid-19 ) working in a virtual   environment , I scheduled my team for a virtual session where we used a white board to map .   Open discussions , voting , etc , were also part of the process . 

 4 . Insight : 

 The industry in which I work is highly defined by R&D and supply chain vs supply chain   competition . The mind map tool has allowed us to visually organize our ideas , generating   better remembrance and guaranteeing full understanding of the schemes and models being 

 developed . This of course , set the scene for a successful second stage where we brainstorm   our possibilities to implement improvement plans . 

 5 . Approach : 

 What I have learned here and plan to do in the future , is to invest more time in the exploration   phase to gather more data and insights before jumping into the mind mapping tool . The more   studied and informed is the whole team , the better the mapping outcome would be . 


EMAIL: 
ID_NUM: 
NAME_STUDENT: 
PHONE_NUM: 
STREET_ADDRESS: 
URL_PERSONAL: 
USERNAME: 

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Mind Mapping 

 1 . Challenge : 

 I work as manager in a smart technologies company within which my job is to guarantee the   overall performance of the supply chain , on time deliveries and customer satisfaction . As   many of you would know , in the international trade and logistics business efficient delivery   and meeting the customer ’s expectations is key for reliability , which is what customer most   identify with value adding for their business . Under this scenario , the main challenge for me   is to constantly find innovative new ways to improve our service and make our offering more   competitive . 

 2 . Selection : 

 In order to find new ways of working and foster innovation , I have selected mind mapping as   a tool to organize the thoughts and ideas from my team and my own , and later transfer this   framework to a brainstorming session where we can explore in the “ What If ” stage different   approaches and possible solutions . 

 3 . Application : 

 Below you will see one example where my team and I gathered virtually to discuss and create   a mind map on one single idea Proactive Quotation . The idea behind this was to move away   from a reactive way of working where we the different teams wait for the customers to   approach us ( by phone or email ) , and instead start proactively anticipating the potential   customer needs and sending the quotations upfront , before even other competitors get to   make their offer . 

 The usage of the tool was simple , as we are currently ( due to covid-19 ) working in a virtual   environment , I scheduled my team for a virtual session where we used a white board to map .   Open discussions , voting , etc , were also part of the process . 

 4 . Insight : 

 The industry in which I work is highly defined by R&D and supply chain vs supply chain   competition . The mind map tool has allowed us to visually organize our ideas , generating   better remembrance and guaranteeing full understanding of the schemes and models being 

 developed . This of course , set the scene for a successful second stage where we brainstorm   our possibilities to implement improvement plans . 

 5 . Approach : 

 What I have learned here and plan to do in the future , is to invest more time in the exploration   phase to gather more data and insights before jumping into the mind mapping tool . The more   studied and informed is the whole team , the better the mapping outcome would be .
### Output: 