Visualization 

 Challenge and   Selection 

 The tool I used in my odontologic startup was the tool of Visualization , or Visual Thinking , to   achieve a shared understanding of a problem space among a diverse group of stakeholders   before attempting to identify possible solutions to the problem .   We use this approach often   with our customers , who   are people with diferent backgrounds , but that want the same thing   as they reach for our products : a whiter and healthier smile . Considering that our stakeholders   are very diverse ,   we have used the technique of using a straw man visualization of the   diferent personalities that our clients often present with a set of questions for discussion to   allow the group of stakeholders to absorb knowledge from each other in the process of   defining boundaries , scope ,   key elements , and relationships between elements to consider   when identifying   opportunities for improvements or   even solutions , our team have 10 people   with diverse backround like dentists , students , enerpreuners , etc . 

 Application 

 Applicated   this method by creating a straw man graphic of the personalities of our clients and   defining 2 common problem situations . To develop the straw man graphic , I will draw from any   existing material available to understand the environment such as documents held within the   company containing data about our clients , marketing material , training material or even from   Google Forms we usually do every six months so our clients may evaluate us . The model I often   start with also has four columns : the unwealthy that want to fix their smile , the unwealthy that   don´t care , the wealthy that want to fix their smile and the wealthy that don´t care . The straw   man graphic is simple , using simple shapes and icons available in Painting or on the Internet .   For the activity , me and the cofounder draw situations based on the data we organized ,   representing each personality and we separate the team into four groups .   Each trio receives a   chart    with a copy of the straw man graphic that they can write on directly , or use sticky notes   to make comments . We give them two - three questions to answer , such as : 1 ) Are there any   important information that is missing from the graphic ? 2 ) What would you change about the   graphic to make it more accurate abou tour clientes problems and needs ? 3 ) What key insights   do you have about the relationships between the personalities of the clientes in your problem   space ? 4 ) What would be the approach of the group to solve this situation ? Question 4 comes   in a way of empowering   the team which seems to have a really positive effect like studied by   me in a course : “ Management of the company of the Future ” in University of Bologna . After ,   approximately 20 minutes to discuss the questions and mark up the graphic , each group report   out on their answers to those questions while pointing to the mark - ups on their poster . As the   groups present what they think is the best improvements and solutions , we take notes about   the common points in the insights of each group , and then additional insights that come from   the group discussion . Later , I combine   each group ’s poster   and create a view that show the   new insights from the group discussion . 

 Insight and Approach 

 What I have learned from conducting this exercise with several groups is that while the   graphic ,   especially the revised graphic that combine their opinions ,   is important for   reinforcing their understanding of the problem they are working to solve , the more valuable   aspect of the activity is the shared learning that occurs while they are working to define their   problem space , especially coming from a such distinct backrounds our employees have and   shared   insigths . The graphic gives the diverse group of stakeholders a focal point for 

 discussion that allows them to share their perspectives and develop insights into potential root   causes of their problems , finding ways to connect better with the clientes needs by exploring   the situations that are trying to be resolved . The graphics helped them to easier locate our   situation as a company in the mind of the clients and allowed an exchange of knowledge and   information that speed up the process o f having new insights about what are the relationships   between the company and the four personalities identified , giving more clarity of how we can   better achieve more sales by transforming our customer service to a more personalized way to   sell . Since I discovered that the most valuable aspect in the visualization tool   is the shared   insights and learning , next time I will use the visualization activity in the beggining   of design   thinking activities . 


EMAIL: 
ID_NUM: 
NAME_STUDENT: 
PHONE_NUM: 
STREET_ADDRESS: 
URL_PERSONAL: 
USERNAME: 

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Visualization 

 Challenge and   Selection 

 The tool I used in my odontologic startup was the tool of Visualization , or Visual Thinking , to   achieve a shared understanding of a problem space among a diverse group of stakeholders   before attempting to identify possible solutions to the problem .   We use this approach often   with our customers , who   are people with diferent backgrounds , but that want the same thing   as they reach for our products : a whiter and healthier smile . Considering that our stakeholders   are very diverse ,   we have used the technique of using a straw man visualization of the   diferent personalities that our clients often present with a set of questions for discussion to   allow the group of stakeholders to absorb knowledge from each other in the process of   defining boundaries , scope ,   key elements , and relationships between elements to consider   when identifying   opportunities for improvements or   even solutions , our team have 10 people   with diverse backround like dentists , students , enerpreuners , etc . 

 Application 

 Applicated   this method by creating a straw man graphic of the personalities of our clients and   defining 2 common problem situations . To develop the straw man graphic , I will draw from any   existing material available to understand the environment such as documents held within the   company containing data about our clients , marketing material , training material or even from   Google Forms we usually do every six months so our clients may evaluate us . The model I often   start with also has four columns : the unwealthy that want to fix their smile , the unwealthy that   don´t care , the wealthy that want to fix their smile and the wealthy that don´t care . The straw   man graphic is simple , using simple shapes and icons available in Painting or on the Internet .   For the activity , me and the cofounder draw situations based on the data we organized ,   representing each personality and we separate the team into four groups .   Each trio receives a   chart    with a copy of the straw man graphic that they can write on directly , or use sticky notes   to make comments . We give them two - three questions to answer , such as : 1 ) Are there any   important information that is missing from the graphic ? 2 ) What would you change about the   graphic to make it more accurate abou tour clientes problems and needs ? 3 ) What key insights   do you have about the relationships between the personalities of the clientes in your problem   space ? 4 ) What would be the approach of the group to solve this situation ? Question 4 comes   in a way of empowering   the team which seems to have a really positive effect like studied by   me in a course : “ Management of the company of the Future ” in University of Bologna . After ,   approximately 20 minutes to discuss the questions and mark up the graphic , each group report   out on their answers to those questions while pointing to the mark - ups on their poster . As the   groups present what they think is the best improvements and solutions , we take notes about   the common points in the insights of each group , and then additional insights that come from   the group discussion . Later , I combine   each group ’s poster   and create a view that show the   new insights from the group discussion . 

 Insight and Approach 

 What I have learned from conducting this exercise with several groups is that while the   graphic ,   especially the revised graphic that combine their opinions ,   is important for   reinforcing their understanding of the problem they are working to solve , the more valuable   aspect of the activity is the shared learning that occurs while they are working to define their   problem space , especially coming from a such distinct backrounds our employees have and   shared   insigths . The graphic gives the diverse group of stakeholders a focal point for 

 discussion that allows them to share their perspectives and develop insights into potential root   causes of their problems , finding ways to connect better with the clientes needs by exploring   the situations that are trying to be resolved . The graphics helped them to easier locate our   situation as a company in the mind of the clients and allowed an exchange of knowledge and   information that speed up the process o f having new insights about what are the relationships   between the company and the four personalities identified , giving more clarity of how we can   better achieve more sales by transforming our customer service to a more personalized way to   sell . Since I discovered that the most valuable aspect in the visualization tool   is the shared   insights and learning , next time I will use the visualization activity in the beggining   of design   thinking activities .
### Output: 