Example Reflection – Learning Launch 

 Challenge 

 In recent years my family and I have faced daily the difficulties of taking care of a old   person , who is this case is my grandmother . Plus , I always watched my mother ’s   difficulties in learn and use the new technologies and all the new innovations that do n’t   stop to show up , and I have been thought pretty much about this kind of problems since   I became a software developer and , most importantly , I start to thing how import is   make all these new things more accessible , understandable and teachable for the   people of the older generations than the X generation and the millenniums , because the   main purpose of technology is exactly make the people life easier , but if you think about ,   in many cases , all these new things , innovations and changes can make life a little bit   more difficult for those who do not understand how it works and how to use in the   better form . 

 Because of these thoughts I have an app idea , that is a pretty simple if you take into   account the most of products and apps already have a manual , a user guide or even a   tutorial inside the app , to show how to use . However , the differential of my idea is at   first , centralize all these manuals and second use them to teach in the easiest and   demonstrative way , focusing on the public over fifties . 

 Selection 

 To build this idea I already did a many design thinking activities and use the respective   tools , so I think it ’s time to use the use the learning launch tool , which , as its name says ,   is beta launching of the product where the main purpose is collect feedbacks of the   experience of use from the customers , and then decide if the product and its idea are   good and have a future , or need to be renovated . 

 Application 

 For the start of the learning launch , I will need to focus and structure how target my   public , because if we thought they are not people who know very well how to search in   app stores and places who I can provide the app for download . So , I think the best   approach would be invest in social media platform ’s adds , because with same research   I can infer my target public already use and are comfortable using this apps , thus in this   approach I can access my public through their relatives , that could see the add and   indicate for their parents , grandparents and etc . 

 Think how the adds will be it is also very important , because the add must be simple and   demonstrative , so I think that I could research for the most commons doubts , of course   about technologies ,   in Google Trends , and prepare tutorial in the app and show how   simple is use and understanding that using my app in those add in social media   platforms . 

 Now , thinking about the app , it main feature must is the tutorials , it will work in three   simple ways , voice start , quick start and hold start . The first will use the personal   assistant of the user smartphone , the second will start with the app open , through a   quick access widget , and the hold start will enable the tutorial for the part of the app   being used if the customer hold the screen for 3 seconds . The app tutorials will be   interactive and easy to understand , they will work and guide customer in the   background which means the user will learn while actually uses the app in question . 

 After the tutorial , the app will ask the user to score how useful was the tutorial , from   result I will understand how to improve and where improve the user experience . 

 Insight 

 After the application of the learning launch tool , I will can identify the assumptions that   work and designed new assumptions for test , always taking into account the score of   the tutorials and customers feedbacks . 

 Later same weeks of the launch , I collect the information of the tutorials scores , app   stores ratings and feedbacks , and identify same problems with same tutorials that   was n’t so useful and same new tutorial ideas , that now I can improve and create , for the   second launch . Thus , after more research I check that would be very nice if the app also   have tutorials about the smartphone configurations , so I will test this assumptions for   the next launch . 

 Approach 

 For the first contact with the customers and as a form to measure the app ’s idea value ,   the learning launch was a great tool , now I can test new features for the app and improve   the functionalities that did not work so well . Plus , after this process I fell that now I know   better my customers and I definitely will use this for improve my user experience and   make the app give much more value and therefore help people to fit into this world in   constant technological changes . 


EMAIL: 
ID_NUM: 
NAME_STUDENT: 
PHONE_NUM: 
STREET_ADDRESS: 
URL_PERSONAL: 
USERNAME: 

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Example Reflection – Learning Launch 

 Challenge 

 In recent years my family and I have faced daily the difficulties of taking care of a old   person , who is this case is my grandmother . Plus , I always watched my mother ’s   difficulties in learn and use the new technologies and all the new innovations that do n’t   stop to show up , and I have been thought pretty much about this kind of problems since   I became a software developer and , most importantly , I start to thing how import is   make all these new things more accessible , understandable and teachable for the   people of the older generations than the X generation and the millenniums , because the   main purpose of technology is exactly make the people life easier , but if you think about ,   in many cases , all these new things , innovations and changes can make life a little bit   more difficult for those who do not understand how it works and how to use in the   better form . 

 Because of these thoughts I have an app idea , that is a pretty simple if you take into   account the most of products and apps already have a manual , a user guide or even a   tutorial inside the app , to show how to use . However , the differential of my idea is at   first , centralize all these manuals and second use them to teach in the easiest and   demonstrative way , focusing on the public over fifties . 

 Selection 

 To build this idea I already did a many design thinking activities and use the respective   tools , so I think it ’s time to use the use the learning launch tool , which , as its name says ,   is beta launching of the product where the main purpose is collect feedbacks of the   experience of use from the customers , and then decide if the product and its idea are   good and have a future , or need to be renovated . 

 Application 

 For the start of the learning launch , I will need to focus and structure how target my   public , because if we thought they are not people who know very well how to search in   app stores and places who I can provide the app for download . So , I think the best   approach would be invest in social media platform ’s adds , because with same research   I can infer my target public already use and are comfortable using this apps , thus in this   approach I can access my public through their relatives , that could see the add and   indicate for their parents , grandparents and etc . 

 Think how the adds will be it is also very important , because the add must be simple and   demonstrative , so I think that I could research for the most commons doubts , of course   about technologies ,   in Google Trends , and prepare tutorial in the app and show how   simple is use and understanding that using my app in those add in social media   platforms . 

 Now , thinking about the app , it main feature must is the tutorials , it will work in three   simple ways , voice start , quick start and hold start . The first will use the personal   assistant of the user smartphone , the second will start with the app open , through a   quick access widget , and the hold start will enable the tutorial for the part of the app   being used if the customer hold the screen for 3 seconds . The app tutorials will be   interactive and easy to understand , they will work and guide customer in the   background which means the user will learn while actually uses the app in question . 

 After the tutorial , the app will ask the user to score how useful was the tutorial , from   result I will understand how to improve and where improve the user experience . 

 Insight 

 After the application of the learning launch tool , I will can identify the assumptions that   work and designed new assumptions for test , always taking into account the score of   the tutorials and customers feedbacks . 

 Later same weeks of the launch , I collect the information of the tutorials scores , app   stores ratings and feedbacks , and identify same problems with same tutorials that   was n’t so useful and same new tutorial ideas , that now I can improve and create , for the   second launch . Thus , after more research I check that would be very nice if the app also   have tutorials about the smartphone configurations , so I will test this assumptions for   the next launch . 

 Approach 

 For the first contact with the customers and as a form to measure the app ’s idea value ,   the learning launch was a great tool , now I can test new features for the app and improve   the functionalities that did not work so well . Plus , after this process I fell that now I know   better my customers and I definitely will use this for improve my user experience and   make the app give much more value and therefore help people to fit into this world in   constant technological changes .
### Output: 