Reflection – Mind mapping 

 Challenge 

 Recently , our company was successful in renewing its contract for another four years with a reputed   Insurance client . But during the process one of the major feedback we got was that we need to improve   on our knowledge index within the team as many a times we would struggle during projects due to lack of   proper subject matter experts . The leadership team took this feedback seriously and promised to   implement a solution & report the progress . I was part of the team that was tasked to come up with a   program that would create a continuous learning experience while at work . During the initial days of our   journey , there was lot of confusion amongst the team while communicating their ideas . This made me   realize that there was an opportunity to apply a design technique 

 Selection 

 The best way to relay your inner thoughts to a group of audience is using a mind map . It actually also   helps you list out all the activities that you have in mind too . Hence , I selected mind map to present my   idea for a good learning program . 

 Application 

 In order to solve the problem it is important to list out all the ingredients required for a good program . But   the ordinary method of listing out stuff in sequential order was n’t helping . So I placed the learning   program in the center and then placed the important ingredients around it connecting them wherever   required . There were different solutions around the problem or we could combine some of them to create   a hybrid approach . The idea was to present it in a way that is easily conceivable by the audience . In the   next meeting with the team , I was able to present it and everyone was able to comprehend what I were   trying to portray . The mind map showed the importance of having a plan which listed out the activities to   be covered , the mentors , the new joiners , the evaluation criteria and how the regular work timings should   be adjusted . It also explained how we need to create self - paced online trainings or webinars so that   people can conveniently study according to their hectic schedule . The role of management team in   supporting the mentors and new joiners was depicted in terms how the work schedule needs to be   adjusted to accommodate learning hours , how the evaluation & feedback process is important . Moreover ,   the mind map showed that in order to maintain the continuity of the program it should be applied in a   fashion that the learning program evolved with people changing their roles as they progress . Eventually   with the help of the mind map we were able to present an idea for a knowledge management program   which the stake holders liked very much 

 Insight 

 What I learned by creating a mind map to solve the problem was that how a visual picture helped in   connecting with my peer group . We were able to quickly focus on relevant topics and discuss on points to   refine the scenario . Feedback was easier because there was something very simple to comprehend in   front of the team ’s eyes . Collectively we were able to agree and disagree on points . This helped us to   quickly move on to the next phase together . One of the key advantage is if something is missing in our   diagram people can easily point it out and help connect the dots . It will make the idea even greater with   creative inputs flowing into the discussion . This is definitely a better approach than verbal interaction that   goes on for hours . 

 Approach 

 The challenge in creating a mind map is that you need to depict things in a way that it is simple for people   to comprehend . In future , I would like to hone my skills in visually representing my idea in a better . Since   this was the first time , I am sure that there is a scope of improvement when it comes to organizing the   points to be shown & connecting the dots . The collective feedback process gave me a lot of insight into   how I can refine myself in future scenario . I think that going forward , I will use mind map to depict the   “ What if ? ” scenario as it creates an impact with the team and audience . 


EMAIL: 
ID_NUM: 
NAME_STUDENT: 
PHONE_NUM: 
STREET_ADDRESS: 
URL_PERSONAL: 
USERNAME: 

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Reflection – Mind mapping 

 Challenge 

 Recently , our company was successful in renewing its contract for another four years with a reputed   Insurance client . But during the process one of the major feedback we got was that we need to improve   on our knowledge index within the team as many a times we would struggle during projects due to lack of   proper subject matter experts . The leadership team took this feedback seriously and promised to   implement a solution & report the progress . I was part of the team that was tasked to come up with a   program that would create a continuous learning experience while at work . During the initial days of our   journey , there was lot of confusion amongst the team while communicating their ideas . This made me   realize that there was an opportunity to apply a design technique 

 Selection 

 The best way to relay your inner thoughts to a group of audience is using a mind map . It actually also   helps you list out all the activities that you have in mind too . Hence , I selected mind map to present my   idea for a good learning program . 

 Application 

 In order to solve the problem it is important to list out all the ingredients required for a good program . But   the ordinary method of listing out stuff in sequential order was n’t helping . So I placed the learning   program in the center and then placed the important ingredients around it connecting them wherever   required . There were different solutions around the problem or we could combine some of them to create   a hybrid approach . The idea was to present it in a way that is easily conceivable by the audience . In the   next meeting with the team , I was able to present it and everyone was able to comprehend what I were   trying to portray . The mind map showed the importance of having a plan which listed out the activities to   be covered , the mentors , the new joiners , the evaluation criteria and how the regular work timings should   be adjusted . It also explained how we need to create self - paced online trainings or webinars so that   people can conveniently study according to their hectic schedule . The role of management team in   supporting the mentors and new joiners was depicted in terms how the work schedule needs to be   adjusted to accommodate learning hours , how the evaluation & feedback process is important . Moreover ,   the mind map showed that in order to maintain the continuity of the program it should be applied in a   fashion that the learning program evolved with people changing their roles as they progress . Eventually   with the help of the mind map we were able to present an idea for a knowledge management program   which the stake holders liked very much 

 Insight 

 What I learned by creating a mind map to solve the problem was that how a visual picture helped in   connecting with my peer group . We were able to quickly focus on relevant topics and discuss on points to   refine the scenario . Feedback was easier because there was something very simple to comprehend in   front of the team ’s eyes . Collectively we were able to agree and disagree on points . This helped us to   quickly move on to the next phase together . One of the key advantage is if something is missing in our   diagram people can easily point it out and help connect the dots . It will make the idea even greater with   creative inputs flowing into the discussion . This is definitely a better approach than verbal interaction that   goes on for hours . 

 Approach 

 The challenge in creating a mind map is that you need to depict things in a way that it is simple for people   to comprehend . In future , I would like to hone my skills in visually representing my idea in a better . Since   this was the first time , I am sure that there is a scope of improvement when it comes to organizing the   points to be shown & connecting the dots . The collective feedback process gave me a lot of insight into   how I can refine myself in future scenario . I think that going forward , I will use mind map to depict the   “ What if ? ” scenario as it creates an impact with the team and audience .
### Output: 