Example Reflection : Storytelling 

 Challenge :   I’am the head actuarial department at NSIA Participations – holding of insurances companies based in   west africa . My Job consists in creating insurance products for all local market covered by my   organisation .   In my country – Cote d’Ivoire- only 10 % of population had an insurance product and the   other 90 % are uninsured and they   consider insurance product as a luxury .. However , to   realize the full   potential of insurance and particularly to increase our market share it was important for us to understand   why the large part of the population are not interested in insurance products or what kind of insurance   product could we propose them . So , the top management   charged me ( as project leader ) and some of   my colleagues to rethink our products and their distribution channels in line with the specific features   of local markets .   My colleagues was disappointed and thought that we would fail . The reason was all   our competitors failed by   trying to propose insurance product to people who work in informal sector   ( the 90 % who are not assured ) . My challenge was to motivate my colleague and lead the project to   success .     Selection   I have used storytelling tool to achieve my objective .   For me , storytelling is the art of producing an   existing story , or rather to master the art of creating . It is one othe the best way to connect us with our   audience and share feelings with him . Storytelling is also one the oldest way to deliver a message – or   to explain things or problems . Our parents used storytelling tool to give us advice even if we do n’t call   it exactly that . For all these reasons I was sure that storytelling was the best tool which could help me to   motivate my colleagues and convince them to participate actively to the project .     Application 

 To lead the project , i decided to plane three meetings each week . At the first meeting , i told we all know   that   Insurance is a peculiar concept . Because it consists in paying a defined sum today to cover a risk   that may or may not materialize in the future , However , i think , insurance has always existed in some   form and today ’s version is a product of tools developed by many traditional societies to create   “ confidence ” among people , private organizations etc . In this case , we must create confidence among   the other 90 % of the population and we should also   know exactly what kind of product they need .     I used storytelling to share with them my feelings about the project . I told them a story that build my   confidence in the project . I told them that last year , i was in a village for vacation . I noticed that each   evening , a man named Leroy collected money from   the sellers , traders and farmers of the village .   The amount of the sum collected per person per day   was 1.5 $ . Each person could pay his membership   fees daily weekly or monthly . When i discussed with Sullivan Leroy ,   he explained me that each six month   he reimburse to each member 90 % of his total membership fees and the other 10 % is used to face   risks   that could occur in the village . For me , Leroy had create a micro insurance product even he did n’t   call it exactly that . So if Sullivan Leroy can create that kind of product for farmers or sellers , we can do the   same thing with rural population . I also told them the story of Muhammed Yunus who was awarded the   Nobel Peace Prize for founding the Grameen Bank and pioneering the concepts of microcredit and   microfinance . We looked some videos of what Yunus did .   Because a story with no surprise is sometimes   boring , at the end of my story   I presented them Sullivan Leroy whom I had invited .. All of my colleagues   really appreciated Sullivan Leroy participation to the meeting . He shared his experience with us and was   opened to assist us in this project .   At the end of the meeting , we had the feelings that nothing could stop   us . 

 Insight   Storytelling allowed me to motivate my colleague and to show them that our challenge was not   impossible . At the end of Sullivan Leroy ’s speech , they all realised that we could create micro insurance   products for rural population . They also realised that our challenge was not so different from Muhammad   Yunus ’s challenge who succeed . We were so motivated that we had   interview   two hundred persons   about micro insurance products . We also challenged   our traditional channel dstribution .   Broadly , techniques of design thinking were very useful during the different interviews . Design thinking   permitted us to have an insight into why 90 % of the population were not interest in our insurance   products which were too expensive . We also noticed that 98 % of rural population do n’t have a bank   account . In addition , the fact that insurance premium shall be paid periodically ( monthly- quartely –   annually etc . ) was also an obstacle . Because they do n’t have periodic income . They are not salary . In   conclusion we realised that we used to create products we wanted to sell them instead of create products   people really need . 

 Approach 

 Storytelling is a very useful tool to be connected to your audience . It can be used to movate , to explain   things and so one and forth . But in some cases , others design thinking tools seem more appropriate .   During our interview , i   used visualisation tool to explain to the interviewers the concept of insurance   and showed them an insurance policy . Visualisation permitted to reinforce their understanding of the   insurance . In conclusion , it is very important to master at least two design thinking tools for a better   communication with your audience . 


EMAIL: 
ID_NUM: 
NAME_STUDENT: Leroy, Sullivan Leroy, Leroy, Sullivan Leroy, Sullivan Leroy, Sullivan Leroy, Sullivan Leroy
PHONE_NUM: 
STREET_ADDRESS: 
URL_PERSONAL: 
USERNAME: 

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Example Reflection : Storytelling 

 Challenge :   I’am the head actuarial department at NSIA Participations – holding of insurances companies based in   west africa . My Job consists in creating insurance products for all local market covered by my   organisation .   In my country – Cote d’Ivoire- only 10 % of population had an insurance product and the   other 90 % are uninsured and they   consider insurance product as a luxury .. However , to   realize the full   potential of insurance and particularly to increase our market share it was important for us to understand   why the large part of the population are not interested in insurance products or what kind of insurance   product could we propose them . So , the top management   charged me ( as project leader ) and some of   my colleagues to rethink our products and their distribution channels in line with the specific features   of local markets .   My colleagues was disappointed and thought that we would fail . The reason was all   our competitors failed by   trying to propose insurance product to people who work in informal sector   ( the 90 % who are not assured ) . My challenge was to motivate my colleague and lead the project to   success .     Selection   I have used storytelling tool to achieve my objective .   For me , storytelling is the art of producing an   existing story , or rather to master the art of creating . It is one othe the best way to connect us with our   audience and share feelings with him . Storytelling is also one the oldest way to deliver a message – or   to explain things or problems . Our parents used storytelling tool to give us advice even if we do n’t call   it exactly that . For all these reasons I was sure that storytelling was the best tool which could help me to   motivate my colleagues and convince them to participate actively to the project .     Application 

 To lead the project , i decided to plane three meetings each week . At the first meeting , i told we all know   that   Insurance is a peculiar concept . Because it consists in paying a defined sum today to cover a risk   that may or may not materialize in the future , However , i think , insurance has always existed in some   form and today ’s version is a product of tools developed by many traditional societies to create   “ confidence ” among people , private organizations etc . In this case , we must create confidence among   the other 90 % of the population and we should also   know exactly what kind of product they need .     I used storytelling to share with them my feelings about the project . I told them a story that build my   confidence in the project . I told them that last year , i was in a village for vacation . I noticed that each   evening , a man named Leroy collected money from   the sellers , traders and farmers of the village .   The amount of the sum collected per person per day   was 1.5 $ . Each person could pay his membership   fees daily weekly or monthly . When i discussed with Sullivan Leroy ,   he explained me that each six month   he reimburse to each member 90 % of his total membership fees and the other 10 % is used to face   risks   that could occur in the village . For me , Leroy had create a micro insurance product even he did n’t   call it exactly that . So if Sullivan Leroy can create that kind of product for farmers or sellers , we can do the   same thing with rural population . I also told them the story of Muhammed Yunus who was awarded the   Nobel Peace Prize for founding the Grameen Bank and pioneering the concepts of microcredit and   microfinance . We looked some videos of what Yunus did .   Because a story with no surprise is sometimes   boring , at the end of my story   I presented them Sullivan Leroy whom I had invited .. All of my colleagues   really appreciated Sullivan Leroy participation to the meeting . He shared his experience with us and was   opened to assist us in this project .   At the end of the meeting , we had the feelings that nothing could stop   us . 

 Insight   Storytelling allowed me to motivate my colleague and to show them that our challenge was not   impossible . At the end of Sullivan Leroy ’s speech , they all realised that we could create micro insurance   products for rural population . They also realised that our challenge was not so different from Muhammad   Yunus ’s challenge who succeed . We were so motivated that we had   interview   two hundred persons   about micro insurance products . We also challenged   our traditional channel dstribution .   Broadly , techniques of design thinking were very useful during the different interviews . Design thinking   permitted us to have an insight into why 90 % of the population were not interest in our insurance   products which were too expensive . We also noticed that 98 % of rural population do n’t have a bank   account . In addition , the fact that insurance premium shall be paid periodically ( monthly- quartely –   annually etc . ) was also an obstacle . Because they do n’t have periodic income . They are not salary . In   conclusion we realised that we used to create products we wanted to sell them instead of create products   people really need . 

 Approach 

 Storytelling is a very useful tool to be connected to your audience . It can be used to movate , to explain   things and so one and forth . But in some cases , others design thinking tools seem more appropriate .   During our interview , i   used visualisation tool to explain to the interviewers the concept of insurance   and showed them an insurance policy . Visualisation permitted to reinforce their understanding of the   insurance . In conclusion , it is very important to master at least two design thinking tools for a better   communication with your audience .
### Output: 