Mind mapping ( Module 3 ) 

 1 . Challenge 

 Three years ago , I had to lead a workshop in a French large bank , with a public of about twenty   Business and IT executives . 

 The first part of the meeting was to show them the state of the art of the artificial intelligence   technologies for creating new banking services . 

 The second part of the meeting was to identify and explore several possibilities for them to create   new services for their customers , where we used mind mapping . 

 2 . Selection 

 The room for the meeting was well equipped , with walls where we can fix large papers and write and   scotch post - it . We also had several tables where we can divide the population in small groups . 

 We have used this to create several mind maps , one for the whole group in order to collect ideas in a   first step , and others – one for each group - to illustrate the ideas we collected . The mind mapping   tool seems to be the best tool for this work because it is one of the most powerful tool of the design   thinking toolbox , and it is perfectly adapted for contexts where we have to be creative and visual . 

 3 . Application 

 First , we have collected ideas : we have given each participant of the workshop several post - it where   they had to write a small description of the ideas for the next challenges in their banking   environment . We collected all these papers and we put them of the first global mind map . During   this work , we have had about one hundred of ideas . We have visually organized these ideas on the   paper fixed on the wall , and our graphical facilitator illustrated this with the different comment made   by the participants . Them , with a collective voting process , we have selected the four most important   challenges we wanted to explore . 

 Second , we have separated the participants in four groups . Each group had to explore one idea and   imagine how can artificial intelligence address the challenge , by example with the creating of a new   service , or y the improvement of an existing one . For the moment , the objective was only to illustrate   IA in the challenge , and not to identify the solution ( this point was addressed later during a second   workshop ) . 

 For this job , we have given the 4 groups , several magazines , markers , paper scissor , glue sticks and a   large paper . They have to use all these materials to create a support for illustrate their subject . Our   graphical facilitator was in the room , and he was moving from table to table to assist to groups in this   work . We was also completing their work with illustrations with the markers . 

 At the end for this work , the four groups have shown their work in front of all participants , and to   defend their ideas . 

 4 . Insight 

 The workshop was a success , and the use of mind mapping was a great idea , for the following   reasons : 

 -   it is a visual tool , and all participants understood easily the ideas shown of the papers . 

 -   It is easy to create a collaborative approach inside the group , in a positive way . This leads to   the emergence of a large number of ideas and comments 

 -   We had at the end of the meeting a support with the paper constituted together , wich was   part of the minute of the workshop 

 5 . Approach 

 I’am very satisfied for the use of mind mapping for this meeting but one lesson I learned was about   the timekeeping . Once the participants are launched in their cutting work for magazines and sticking   them in a large paper , the wanted to be perfectionists and it is easy for them to get lot in graphical   useless details . When we organize such meeting , I now think that we have to define a maximal time   for the work and to announce in the beginning of the workshop that the most important if not the   graphical quality of the mind map , but the ideas they find . 

 Second important point for this case : I have given whole magazines to the participants and they   have to find the picture before cutting and sticking them . If I have to redo such workshop , I would   directly prepare a large set of picture and cutting myself the magazines in order to facilitate their   work . I think that this preliminary job is a good accelerator for this kind ofmeeting . 


EMAIL: 
ID_NUM: 
NAME_STUDENT: 
PHONE_NUM: 
STREET_ADDRESS: 
URL_PERSONAL: 
USERNAME: 

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Mind mapping ( Module 3 ) 

 1 . Challenge 

 Three years ago , I had to lead a workshop in a French large bank , with a public of about twenty   Business and IT executives . 

 The first part of the meeting was to show them the state of the art of the artificial intelligence   technologies for creating new banking services . 

 The second part of the meeting was to identify and explore several possibilities for them to create   new services for their customers , where we used mind mapping . 

 2 . Selection 

 The room for the meeting was well equipped , with walls where we can fix large papers and write and   scotch post - it . We also had several tables where we can divide the population in small groups . 

 We have used this to create several mind maps , one for the whole group in order to collect ideas in a   first step , and others – one for each group - to illustrate the ideas we collected . The mind mapping   tool seems to be the best tool for this work because it is one of the most powerful tool of the design   thinking toolbox , and it is perfectly adapted for contexts where we have to be creative and visual . 

 3 . Application 

 First , we have collected ideas : we have given each participant of the workshop several post - it where   they had to write a small description of the ideas for the next challenges in their banking   environment . We collected all these papers and we put them of the first global mind map . During   this work , we have had about one hundred of ideas . We have visually organized these ideas on the   paper fixed on the wall , and our graphical facilitator illustrated this with the different comment made   by the participants . Them , with a collective voting process , we have selected the four most important   challenges we wanted to explore . 

 Second , we have separated the participants in four groups . Each group had to explore one idea and   imagine how can artificial intelligence address the challenge , by example with the creating of a new   service , or y the improvement of an existing one . For the moment , the objective was only to illustrate   IA in the challenge , and not to identify the solution ( this point was addressed later during a second   workshop ) . 

 For this job , we have given the 4 groups , several magazines , markers , paper scissor , glue sticks and a   large paper . They have to use all these materials to create a support for illustrate their subject . Our   graphical facilitator was in the room , and he was moving from table to table to assist to groups in this   work . We was also completing their work with illustrations with the markers . 

 At the end for this work , the four groups have shown their work in front of all participants , and to   defend their ideas . 

 4 . Insight 

 The workshop was a success , and the use of mind mapping was a great idea , for the following   reasons : 

 -   it is a visual tool , and all participants understood easily the ideas shown of the papers . 

 -   It is easy to create a collaborative approach inside the group , in a positive way . This leads to   the emergence of a large number of ideas and comments 

 -   We had at the end of the meeting a support with the paper constituted together , wich was   part of the minute of the workshop 

 5 . Approach 

 I’am very satisfied for the use of mind mapping for this meeting but one lesson I learned was about   the timekeeping . Once the participants are launched in their cutting work for magazines and sticking   them in a large paper , the wanted to be perfectionists and it is easy for them to get lot in graphical   useless details . When we organize such meeting , I now think that we have to define a maximal time   for the work and to announce in the beginning of the workshop that the most important if not the   graphical quality of the mind map , but the ideas they find . 

 Second important point for this case : I have given whole magazines to the participants and they   have to find the picture before cutting and sticking them . If I have to redo such workshop , I would   directly prepare a large set of picture and cutting myself the magazines in order to facilitate their   work . I think that this preliminary job is a good accelerator for this kind ofmeeting .
### Output: 