1 . Challenge 

 I work in a global Company ( Deutsche Telekom ) . My unit is in Brazil and we were   selected to be the first unit that has an operation in our global point of production , in   India . This POP ( point of production ) is a hub from technology where provides services   to local customers ( Brazilian Customers ) from there .     Our challenge was connecting Brazil Teams and India Teams to work with transparency   and synergy for our final customers in Brazil without issues like timezone , culture ,   language , etc . 

 2 . Selection 

 We need to understand both sides and of course , it is necessary to create empathy and   collaboration , but it was two worlds completely different . For this challenge , I selected   the mind mapping tool to understand the gaps e needs , and how we could improve or   solve possible issues . I used this tool because the center of our problem was people   ( culture ) and understanding what ’s the peculiarities of each country would solve 80 %   of problems . 

 3 . Application 

 We had some sessions ( starting with stakeholders until the technician team ) and   mapping all points necessary to work on . Below it has a picture of the results . 

 4 . Insights 

 In the beginning sessions , the connections between the person got started . The   Language was the first issue found because here in Brazil , the English are not obligated   to know , and to India ’s guy the accent is very heavy , but on the other hand , this helps   to create more empathy ( one of propose of tool    ) . Another insight we had was we   needed to get a step back and use a basic questionary about info from the audience ,   like food preference , religion , etc . 

 5 . Approach 

 After that , we used a mix of the tool : storytelling to introduce all important and basic   points of all the countries like , why we speak Portuguese and India talks English , etc .   The storytelling was based on the previous questionary . After the first session , I did the   mind mapping more assertive with level 1 and 2 clear to be developed ( as food ,   language , economic , etc ) 


EMAIL: 
ID_NUM: 
NAME_STUDENT: 
PHONE_NUM: 
STREET_ADDRESS: 
URL_PERSONAL: 
USERNAME: 

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: 1 . Challenge 

 I work in a global Company ( Deutsche Telekom ) . My unit is in Brazil and we were   selected to be the first unit that has an operation in our global point of production , in   India . This POP ( point of production ) is a hub from technology where provides services   to local customers ( Brazilian Customers ) from there .     Our challenge was connecting Brazil Teams and India Teams to work with transparency   and synergy for our final customers in Brazil without issues like timezone , culture ,   language , etc . 

 2 . Selection 

 We need to understand both sides and of course , it is necessary to create empathy and   collaboration , but it was two worlds completely different . For this challenge , I selected   the mind mapping tool to understand the gaps e needs , and how we could improve or   solve possible issues . I used this tool because the center of our problem was people   ( culture ) and understanding what ’s the peculiarities of each country would solve 80 %   of problems . 

 3 . Application 

 We had some sessions ( starting with stakeholders until the technician team ) and   mapping all points necessary to work on . Below it has a picture of the results . 

 4 . Insights 

 In the beginning sessions , the connections between the person got started . The   Language was the first issue found because here in Brazil , the English are not obligated   to know , and to India ’s guy the accent is very heavy , but on the other hand , this helps   to create more empathy ( one of propose of tool    ) . Another insight we had was we   needed to get a step back and use a basic questionary about info from the audience ,   like food preference , religion , etc . 

 5 . Approach 

 After that , we used a mix of the tool : storytelling to introduce all important and basic   points of all the countries like , why we speak Portuguese and India talks English , etc .   The storytelling was based on the previous questionary . After the first session , I did the   mind mapping more assertive with level 1 and 2 clear to be developed ( as food ,   language , economic , etc )
### Output: 