Challenge & Selection 

 We have prepared voice scenarios to provide artificial intelligence services . Voice services 

 are very diverse , but the field we have in charge is baseball , which is one of the most 

 popular sports among the people of the world . We decided to analyze customers interested 

 in baseball to get an idea of the baseball voice scenario . We wanted to know what data they 

 were interested in and what data they needed . 

 We decided to combine the design tools of Thinking designed to improve the business 

 efficiency and getting an idea of the scenario . Also , I hoped that through the coursera lecture , 

 I could get the following benefits . 

 First of all , we hoped that would make it in the concrete form that the voice scenario idea . I 

 expected them to lead to a consistent understanding of each other . Second , we were able to 

 reduce the various interpretations of our ideas through visualization , and we hoped that we 

 could prevent the risk of the conference being overturned . Third , we tried to use the 

 storyboard and persona methods to guide the natural flow of voice services . 

 Application 

 We first interviewed using tools they can to analyze the customers we want to know . We 

 found that the conclusions obtained through the survey differed in the information needed 

 depending on the degree of interest in the sport . We subdivided the customers . 

 We targeted heavy users , prepared their own prepared scenarios , pasted them on a 

 whiteboard , and prepared to be able to see and discuss their ideas . In addition , we divided 

 each idea according to the voice function that was trying to provide the game result of the 

 baseball game , the game schedule , the ranking , etc . according to the color , and it was 

 displayed as visible for everyone to know . 

 Finally , we made a customer persona and storyboard , and made a concrete visualization of 

 the use process of the service , and also reviewed whether there was an abnormality in the 

 use service line . 

 Insight & Approach 

 We were able to use our visualization tools to connect and provide consistent voice services 

 to our customers . Customers are now very satisfied with our service as a result of reviewing 

 service statistics . We recommend a visualization tool . 

 You can improve the efficiency of your work while reducing the risk of communication . Use 

 the visualization tools to deliver the output you expect when integrated communication takes 

 place I think I can get closer . But , it may take some physical time , such as adding materials 

 to the whiteboard for each meeting . However , you can save a lot of time in the 

 communication part between team members . We actively recommend design thinking 

 visualization tools . 


EMAIL: 
ID_NUM: 
NAME_STUDENT: 
PHONE_NUM: 
STREET_ADDRESS: 
URL_PERSONAL: 
USERNAME: 

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Challenge & Selection 

 We have prepared voice scenarios to provide artificial intelligence services . Voice services 

 are very diverse , but the field we have in charge is baseball , which is one of the most 

 popular sports among the people of the world . We decided to analyze customers interested 

 in baseball to get an idea of the baseball voice scenario . We wanted to know what data they 

 were interested in and what data they needed . 

 We decided to combine the design tools of Thinking designed to improve the business 

 efficiency and getting an idea of the scenario . Also , I hoped that through the coursera lecture , 

 I could get the following benefits . 

 First of all , we hoped that would make it in the concrete form that the voice scenario idea . I 

 expected them to lead to a consistent understanding of each other . Second , we were able to 

 reduce the various interpretations of our ideas through visualization , and we hoped that we 

 could prevent the risk of the conference being overturned . Third , we tried to use the 

 storyboard and persona methods to guide the natural flow of voice services . 

 Application 

 We first interviewed using tools they can to analyze the customers we want to know . We 

 found that the conclusions obtained through the survey differed in the information needed 

 depending on the degree of interest in the sport . We subdivided the customers . 

 We targeted heavy users , prepared their own prepared scenarios , pasted them on a 

 whiteboard , and prepared to be able to see and discuss their ideas . In addition , we divided 

 each idea according to the voice function that was trying to provide the game result of the 

 baseball game , the game schedule , the ranking , etc . according to the color , and it was 

 displayed as visible for everyone to know . 

 Finally , we made a customer persona and storyboard , and made a concrete visualization of 

 the use process of the service , and also reviewed whether there was an abnormality in the 

 use service line . 

 Insight & Approach 

 We were able to use our visualization tools to connect and provide consistent voice services 

 to our customers . Customers are now very satisfied with our service as a result of reviewing 

 service statistics . We recommend a visualization tool . 

 You can improve the efficiency of your work while reducing the risk of communication . Use 

 the visualization tools to deliver the output you expect when integrated communication takes 

 place I think I can get closer . But , it may take some physical time , such as adding materials 

 to the whiteboard for each meeting . However , you can save a lot of time in the 

 communication part between team members . We actively recommend design thinking 

 visualization tools .
### Output: 