Reﬂections- Visualisation 

 Challenge and Selection 

 The tool I used was the tool of Storytelling . The process of Storytelling is used to get an insight   into the User mindset , develop empathy and access their thinking process . Being a product   manager from the B2B sector , it is very important to develop User personas and try to start   thinking in their mindsets . User needs are often very varied and hence talking to as many   customers as possible helps in trying to imagine the diverse possibilities that may arise . These   observations can then be looped back into this process of story telling and creating eﬀective user   stories and accurate personas . Thus , storytelling serves as a method to reach Users and hence   relate to the audience and understand their lifestyles . 

 Application 

 The process starts by trying to bring in all the stakeholders together and try to ascertain the true   meaning and audience of the product . If existing products or competitors are present , these are   studied and looked into in detail , thus helping us to gain insight and knowledge into the sector   and the customers . This forms the round of preliminary research necessary to proceed to the next   step of the process . 

 If time permits , I get in touch with the business team and try to organise User interviews with   potential clients to understand their needs and use - cases . These inputs are then looped into the   storytelling process . Otherwise , I collaborate with UI / UX and Designers to ascertain these user   personas ﬁrst . User Personas are ﬁrst created . These would involve the various stakeholders in the workﬂow of   the Product . Looking internally in your own ﬁrm for similar stakeholders is also a practice We   follow as it saves time and gives us much faster inputs to loop back in . Once We identify such   personas , the following questions are considered- • A header for the User Persona • Demographic proﬁle • End goals • A Day in the life of that individual Challenges a User might face are also considered here while deﬁning the persona . This can be   very useful in deﬁning and prioritising diﬀerent User roles and permissions for a product . 

 Once the User personas are determined , ﬁctional User journeys are created about how the above   personas would be using the product . This User journeys form the backbone of how the User   Experience surrounding the product should be and a well - written User Journey makes a writing a   Product Requirements Document much easier . 

 Insights and Approach 

 Storytelling is great approach to truly get into the shoes of the Customer and understand their use   cases end to end . Conducting this exercise has great results and provided a robust start for new   product modules . Especially when deﬁning new features , it ’s great to have these possible ﬁctional   users as a ﬁrst step of validation before taking to customers or spending design resources to   come up with preliminary screens or interactions . 

 This process is also very useful in my growth as a PM as well , improving my empathy for Users as   well as my design thinking . 

 Visualisation is also a great tool to achieve the above and also works great in conjunction with the   above . Collaborative eﬀorts always yield results in these cases and hence the whole process has   greatly improved my eﬀorts towards design thinking and achieving a greater empathy towards my   Users . I also try to use the above concepts in my day to day life for smaller problems which might   arise . 


EMAIL: 
ID_NUM: 
NAME_STUDENT: 
PHONE_NUM: 
STREET_ADDRESS: 
URL_PERSONAL: 
USERNAME: 

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Reﬂections- Visualisation 

 Challenge and Selection 

 The tool I used was the tool of Storytelling . The process of Storytelling is used to get an insight   into the User mindset , develop empathy and access their thinking process . Being a product   manager from the B2B sector , it is very important to develop User personas and try to start   thinking in their mindsets . User needs are often very varied and hence talking to as many   customers as possible helps in trying to imagine the diverse possibilities that may arise . These   observations can then be looped back into this process of story telling and creating eﬀective user   stories and accurate personas . Thus , storytelling serves as a method to reach Users and hence   relate to the audience and understand their lifestyles . 

 Application 

 The process starts by trying to bring in all the stakeholders together and try to ascertain the true   meaning and audience of the product . If existing products or competitors are present , these are   studied and looked into in detail , thus helping us to gain insight and knowledge into the sector   and the customers . This forms the round of preliminary research necessary to proceed to the next   step of the process . 

 If time permits , I get in touch with the business team and try to organise User interviews with   potential clients to understand their needs and use - cases . These inputs are then looped into the   storytelling process . Otherwise , I collaborate with UI / UX and Designers to ascertain these user   personas ﬁrst . User Personas are ﬁrst created . These would involve the various stakeholders in the workﬂow of   the Product . Looking internally in your own ﬁrm for similar stakeholders is also a practice We   follow as it saves time and gives us much faster inputs to loop back in . Once We identify such   personas , the following questions are considered- • A header for the User Persona • Demographic proﬁle • End goals • A Day in the life of that individual Challenges a User might face are also considered here while deﬁning the persona . This can be   very useful in deﬁning and prioritising diﬀerent User roles and permissions for a product . 

 Once the User personas are determined , ﬁctional User journeys are created about how the above   personas would be using the product . This User journeys form the backbone of how the User   Experience surrounding the product should be and a well - written User Journey makes a writing a   Product Requirements Document much easier . 

 Insights and Approach 

 Storytelling is great approach to truly get into the shoes of the Customer and understand their use   cases end to end . Conducting this exercise has great results and provided a robust start for new   product modules . Especially when deﬁning new features , it ’s great to have these possible ﬁctional   users as a ﬁrst step of validation before taking to customers or spending design resources to   come up with preliminary screens or interactions . 

 This process is also very useful in my growth as a PM as well , improving my empathy for Users as   well as my design thinking . 

 Visualisation is also a great tool to achieve the above and also works great in conjunction with the   above . Collaborative eﬀorts always yield results in these cases and hence the whole process has   greatly improved my eﬀorts towards design thinking and achieving a greater empathy towards my   Users . I also try to use the above concepts in my day to day life for smaller problems which might   arise .
### Output: 