Madina Eno 

 Course title- design Thinking for Innovation . 

 Reflection – Mind Mapping 

 Challenge 

 Mind mapping is not a new subject to me as being a Project Management Professional I have used this   tool and has been using regularly in my professional work . During data gathering for new projects I had   applied the techniques of focus groups , brainstorming , mind mapping and intervening . The challenge I   received in my project to resolve the complaints of sub - contractors are not getting paid by the main   contractor . The mechanism available in our existing system is that the main contractor is filing for   payment is required to submit a letter to us that they have cleared all the payments due to their   subcontractors . But the submitted invoice documents are so huge , the accountants are forgetting to   check whether the contractor has submitted the letter or not . The task was given to me and I applied   the mind mapping technique by gathering the entire team involved in invoice processing and asked   different questions , why we are missing to check , how we can ensure that the payments are made .   During the detailed discussion several ideas developed and implemented.my challenges included ,   empathize , define , ideate , prototype and test . Mind mapping helped in getting the creativity , thinking ,   team work and business . 

 Selection 

 My problem was a new and require to   gather ideas and hence I chose this mind mapping tool . The   video by Raaz Gupta is a reference for my application , as narrated by Mairan , Mind mapping is one of   the most powerful tools in the design thinker 's toolbox . It 's used to look for patterns , it 's used to look for   insights , that lead to more creative solutions to your design challenge . In my challenge it is a best tool   because it gave the opportunity to the audience to figure out how the team can ensure that the sub- contractors and material suppliers are paid by the main contractor and we as a client what mechanisms   to apply as a controlling point on this matter . 

 Application 

 The reference of my views are based on the video presentation made by Raaz Gupta , professor   @Darden University . The design thinking process consists of four steps , what is m what if , what wows   and what works . During what is , we formed the teams and went through applying the design thinking   tools covering the four what ’s . The first one – 

 what is:- what is “ mind mapping ” and how it is applied in our case 

 Mind mapping is looking for patterns and insights in a large quantity of data you collected during your   exploration of what is the current reality . The problem was to identify by projecting what enforcements   can be added to ensure payments to sub - contractors by JLT : Company General Use main   contractor . We figured different options and gathered the data . The goal is to establish criteria for the   what - if idea generation phase . 

 What if : - 

 This is a idea generation phase . In my case I got all my stakeholders in a meeting room , provided them   clip charts and asked them to create what scenarios can be applied to ensure the payments are received   by the sub - contractor 

 What wows : and what works – 

 Reference is my learning of innovation challenges of George and the success of Jeff . In Me You health   utilized Chris and his partner ’s way of idea generating questions . Based on this learning generated ideas   and gathered information and as a result come with a solution to add “ and enforcement tab in SAP   workflow action where in the invoice approval workflow initiator must check the box that he has seen   the letter submitted by the contractor that he has paid all dues to his sub - contractors . And further it is   decided that the contractors shall obtain signatures from the sub - contractors that they have received   the payments 

 Insight and approach 

 After conducting mind mapping and applying all the design tools of my challenges , I gained insight that   it is a good way to have idea generation that has led to success in my problem solving . In my next   approach , I intend to utilize external users in the mind mapping and further benchmark my activity with   other departments within project management team . Reference , I used in my above exercise . • Napkin   pitch • Preparing our mind to innovate what is , what if , what wows and what works • The big idea •   Needs / benefits • Business class . 


EMAIL: 
ID_NUM: 
NAME_STUDENT: Madina Eno
PHONE_NUM: 
STREET_ADDRESS: 
URL_PERSONAL: 
USERNAME: 

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Madina Eno 

 Course title- design Thinking for Innovation . 

 Reflection – Mind Mapping 

 Challenge 

 Mind mapping is not a new subject to me as being a Project Management Professional I have used this   tool and has been using regularly in my professional work . During data gathering for new projects I had   applied the techniques of focus groups , brainstorming , mind mapping and intervening . The challenge I   received in my project to resolve the complaints of sub - contractors are not getting paid by the main   contractor . The mechanism available in our existing system is that the main contractor is filing for   payment is required to submit a letter to us that they have cleared all the payments due to their   subcontractors . But the submitted invoice documents are so huge , the accountants are forgetting to   check whether the contractor has submitted the letter or not . The task was given to me and I applied   the mind mapping technique by gathering the entire team involved in invoice processing and asked   different questions , why we are missing to check , how we can ensure that the payments are made .   During the detailed discussion several ideas developed and implemented.my challenges included ,   empathize , define , ideate , prototype and test . Mind mapping helped in getting the creativity , thinking ,   team work and business . 

 Selection 

 My problem was a new and require to   gather ideas and hence I chose this mind mapping tool . The   video by Raaz Gupta is a reference for my application , as narrated by Mairan , Mind mapping is one of   the most powerful tools in the design thinker 's toolbox . It 's used to look for patterns , it 's used to look for   insights , that lead to more creative solutions to your design challenge . In my challenge it is a best tool   because it gave the opportunity to the audience to figure out how the team can ensure that the sub- contractors and material suppliers are paid by the main contractor and we as a client what mechanisms   to apply as a controlling point on this matter . 

 Application 

 The reference of my views are based on the video presentation made by Raaz Gupta , professor   @Darden University . The design thinking process consists of four steps , what is m what if , what wows   and what works . During what is , we formed the teams and went through applying the design thinking   tools covering the four what ’s . The first one – 

 what is:- what is “ mind mapping ” and how it is applied in our case 

 Mind mapping is looking for patterns and insights in a large quantity of data you collected during your   exploration of what is the current reality . The problem was to identify by projecting what enforcements   can be added to ensure payments to sub - contractors by JLT : Company General Use main   contractor . We figured different options and gathered the data . The goal is to establish criteria for the   what - if idea generation phase . 

 What if : - 

 This is a idea generation phase . In my case I got all my stakeholders in a meeting room , provided them   clip charts and asked them to create what scenarios can be applied to ensure the payments are received   by the sub - contractor 

 What wows : and what works – 

 Reference is my learning of innovation challenges of George and the success of Jeff . In Me You health   utilized Chris and his partner ’s way of idea generating questions . Based on this learning generated ideas   and gathered information and as a result come with a solution to add “ and enforcement tab in SAP   workflow action where in the invoice approval workflow initiator must check the box that he has seen   the letter submitted by the contractor that he has paid all dues to his sub - contractors . And further it is   decided that the contractors shall obtain signatures from the sub - contractors that they have received   the payments 

 Insight and approach 

 After conducting mind mapping and applying all the design tools of my challenges , I gained insight that   it is a good way to have idea generation that has led to success in my problem solving . In my next   approach , I intend to utilize external users in the mind mapping and further benchmark my activity with   other departments within project management team . Reference , I used in my above exercise . • Napkin   pitch • Preparing our mind to innovate what is , what if , what wows and what works • The big idea •   Needs / benefits • Business class .
### Output: 