Enhancing User Experience in On Line Education – 

 Challenges of Educational Institutions Post Covid19 Pandemic in India 

 Challenge : The sudden implementation of Lockdown due to Covid 19 Corona Virus in different 

 phases extending more than three months in India . And it had impacted the education sector very   much . Most of the schools and colleges were not in a position to handle this wicked problem .   As per   one estimate nearly 160 million students worldwide were still forced to stay at homes and not   attending schools and colleges . The regulatory bodies of education sector such as UGC , AICTE , CBSE   and many state level apex agencies including Universities also were not able to comprehend the   problem . The policy knee jerk reactions about conduct of exams , opening up of educational   institutions , implementation of online classes , zeroing on edu - tech solutions were quite evident . The   biggest challenge is in mitigating the suddenness and wicked nature of the problem of not getting   terms with how to define and comprehend its impact on education sector . 

 The major stakeholders of education sector the student community is facing lot of uncertainty about   their future . The parents are very much worried about the health and safety of their children to send   them to schools and colleges and also about the loss of time . The administrators , faculty members   and supporting staff of academic institutes were also confused very much about the way forward   and also their safety . The organisations which offered placement offers to students were not sure   about their on - boarding plan due to prevailing uncertainty . 

 Selection : At our college we are trying different approaches to mitigate the challenge of shifting 

 to online mode of teaching and enhancing user experience . I suggested learning launch tool to our   team to experiment different technologies , methods and approaches . This tools I believe helps us in   experiment and quickly test an idea and gives ample scope for designing prototypes . 

 Application :   In our first learning launch , we concentrated on the concepts , structure and 

 execution of our online teaching programme . Our task at that moment is to get clarity about   content , structure , timing , connectivity and frequency of teaching sessions in online . This tested the   ability of our faculty and students and how quickly they adapt to the new approach . We organised   faculty development classes by experts through online on how to conduct the virtual classes and   some of the evaluation methods . At later stage we introduced several platforms such as Zoom ,   Google Meet , Cisco Webex , Goto Meeting , Webjam , etc and created awareness about the nuances   and tips . These events breaks the inertia and made our faculty members ready for learning new   online teaching methodologies and prepared them for accepting change . 

 The second learning launch helps us in strengthening our resolve to make the new methodologies   more effective . More emphasis was made on teaching , learning and evaluation methods . The   student challenges were also identified . Also , this experimentaion made us to recognise the   importance of other stakeholders such as technology firms , system administrators , regulatory bodies   in education field ,    and society at largenin successful implementation of project of this nature . 

 Insight : However , every crisis is an opportunity to learn lessons and strengthen our systems 

 further to make them more robust and flexible . Majority of the educational institutions have shifted   to online mode in more haphazard way and facing the challenges . The stated problem is having all   the ingredients to apply Design Thinking approach than any linear methods . The human centered   nature of the stated challenge , the divergent opinion of various stakeholders about the problem , the   degree of complexity , the lack of empirical data makes clear case for applying design thinking   approach to enhance user experience in imparting On Line Education by Educational Institutions in   Post Covid19 era in India . 

 Approach : The following are the guiding questions which help in applying Design Thinking 

 problem solving approach to the stated assignment topic how to enhance User experience in on - line   teaching : 

    What are the critical success factors for implementing On - Line Teaching ? 

    Who are the important stakeholders in making the transition from face - to - face teaching to   On - Line Teaching ? 

    What kind of educational technologies are more suitable for On - Line mode f teaching ? 

    What are the changes that are to be incorporated in administration , reporting , compliance   and documentation aspects in educational institutes ? 

    How to engage the students more productively in online teaching process ? 

    How to make the online teaching more effective in knowledge sharing , student involvement ,   evaluation of performance , etc . ? 

 As our team has already gone through several design thinking activities in other areas and are at this   stage in the timeline , the learning launch is the appropriate tool .   The experience gained through the   learning launches must be documented and discussed at length .   The future launches should be   more effective and should lead us to a comprehensive plan for full - fledged implementation . 


EMAIL: 
ID_NUM: 
NAME_STUDENT: 
PHONE_NUM: 
STREET_ADDRESS: 
URL_PERSONAL: 
USERNAME: 

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Enhancing User Experience in On Line Education – 

 Challenges of Educational Institutions Post Covid19 Pandemic in India 

 Challenge : The sudden implementation of Lockdown due to Covid 19 Corona Virus in different 

 phases extending more than three months in India . And it had impacted the education sector very   much . Most of the schools and colleges were not in a position to handle this wicked problem .   As per   one estimate nearly 160 million students worldwide were still forced to stay at homes and not   attending schools and colleges . The regulatory bodies of education sector such as UGC , AICTE , CBSE   and many state level apex agencies including Universities also were not able to comprehend the   problem . The policy knee jerk reactions about conduct of exams , opening up of educational   institutions , implementation of online classes , zeroing on edu - tech solutions were quite evident . The   biggest challenge is in mitigating the suddenness and wicked nature of the problem of not getting   terms with how to define and comprehend its impact on education sector . 

 The major stakeholders of education sector the student community is facing lot of uncertainty about   their future . The parents are very much worried about the health and safety of their children to send   them to schools and colleges and also about the loss of time . The administrators , faculty members   and supporting staff of academic institutes were also confused very much about the way forward   and also their safety . The organisations which offered placement offers to students were not sure   about their on - boarding plan due to prevailing uncertainty . 

 Selection : At our college we are trying different approaches to mitigate the challenge of shifting 

 to online mode of teaching and enhancing user experience . I suggested learning launch tool to our   team to experiment different technologies , methods and approaches . This tools I believe helps us in   experiment and quickly test an idea and gives ample scope for designing prototypes . 

 Application :   In our first learning launch , we concentrated on the concepts , structure and 

 execution of our online teaching programme . Our task at that moment is to get clarity about   content , structure , timing , connectivity and frequency of teaching sessions in online . This tested the   ability of our faculty and students and how quickly they adapt to the new approach . We organised   faculty development classes by experts through online on how to conduct the virtual classes and   some of the evaluation methods . At later stage we introduced several platforms such as Zoom ,   Google Meet , Cisco Webex , Goto Meeting , Webjam , etc and created awareness about the nuances   and tips . These events breaks the inertia and made our faculty members ready for learning new   online teaching methodologies and prepared them for accepting change . 

 The second learning launch helps us in strengthening our resolve to make the new methodologies   more effective . More emphasis was made on teaching , learning and evaluation methods . The   student challenges were also identified . Also , this experimentaion made us to recognise the   importance of other stakeholders such as technology firms , system administrators , regulatory bodies   in education field ,    and society at largenin successful implementation of project of this nature . 

 Insight : However , every crisis is an opportunity to learn lessons and strengthen our systems 

 further to make them more robust and flexible . Majority of the educational institutions have shifted   to online mode in more haphazard way and facing the challenges . The stated problem is having all   the ingredients to apply Design Thinking approach than any linear methods . The human centered   nature of the stated challenge , the divergent opinion of various stakeholders about the problem , the   degree of complexity , the lack of empirical data makes clear case for applying design thinking   approach to enhance user experience in imparting On Line Education by Educational Institutions in   Post Covid19 era in India . 

 Approach : The following are the guiding questions which help in applying Design Thinking 

 problem solving approach to the stated assignment topic how to enhance User experience in on - line   teaching : 

    What are the critical success factors for implementing On - Line Teaching ? 

    Who are the important stakeholders in making the transition from face - to - face teaching to   On - Line Teaching ? 

    What kind of educational technologies are more suitable for On - Line mode f teaching ? 

    What are the changes that are to be incorporated in administration , reporting , compliance   and documentation aspects in educational institutes ? 

    How to engage the students more productively in online teaching process ? 

    How to make the online teaching more effective in knowledge sharing , student involvement ,   evaluation of performance , etc . ? 

 As our team has already gone through several design thinking activities in other areas and are at this   stage in the timeline , the learning launch is the appropriate tool .   The experience gained through the   learning launches must be documented and discussed at length .   The future launches should be   more effective and should lead us to a comprehensive plan for full - fledged implementation .
### Output: 