Challenge : Poor quality of food and bad menu at the International university canteen . 

 Selection : We picked learning launches . I my opinion a learning launch is a method of   data collection where the key customers are tested in term of execution , and   defensibility assumptions . Most learning launches involve quickly engaging with   customers and testing your key customer assumption . 

 Application : The University administration appointed a council of student   representatives due to the increasing number of complaints from a multitude of   students about the quality of the food that was being provided at the cafeteria . The   student body then had to make several inquiries with a fairly large number of students   about how to improve the quality of the food and service . Many suggestions where   raised among which included , Improving the general hygiene of the utensils ,   improving / changing the cooking styles of some of the food , changing some of the   service providers due to poor service or lack of ethics and most importantly changing   the menu for most of the food provided as majority of the food seemed really foreign to   the students and did n’t have an appealing taste . 

 The committee set out to act upon and apply all the relevant solutions and doing   so , they got to observe the canteen first to confirm if the complaints where indeed true   and see how applicable the suggested solutions were . After close observation they   resorted to the a few conclusive solutions as follows ; 

 The hygiene of was to be improved , some foods had to be cooked better , the menu had   to be improved according to the students preferences and a certain level of conduct had   to be maintained at the canteen by both the students and the catering stuff . They   prepared several food samples and let the students do the tasting and review the   different food stuff , the food with the best reviews got to be added to the menu   provided it still was with in the budget of the catering committee . Eventually the   Complaints on the food subsided as the students started eating the food more for it had   improved in quality . 

 Insight : We learnt a great deal about how to deal with people ’s needs especially in the   service industry where you ’re supposed to satisfy the needs and not wants of a great   deal of people . Through Trial and error we got to learn the big difference between the   people ’s wants and their needs and thus took the appropriate course of action . 

 Approach : The next time round I may propose using another tool for approach like may   be mind mapping to enable us figure out the people ’s actual needs rather having to   place high focus on their wants and as a result improve our chances of success in   handling the problem at hand . 


EMAIL: 
ID_NUM: 
NAME_STUDENT: 
PHONE_NUM: 
STREET_ADDRESS: 
URL_PERSONAL: 
USERNAME: 

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Challenge : Poor quality of food and bad menu at the International university canteen . 

 Selection : We picked learning launches . I my opinion a learning launch is a method of   data collection where the key customers are tested in term of execution , and   defensibility assumptions . Most learning launches involve quickly engaging with   customers and testing your key customer assumption . 

 Application : The University administration appointed a council of student   representatives due to the increasing number of complaints from a multitude of   students about the quality of the food that was being provided at the cafeteria . The   student body then had to make several inquiries with a fairly large number of students   about how to improve the quality of the food and service . Many suggestions where   raised among which included , Improving the general hygiene of the utensils ,   improving / changing the cooking styles of some of the food , changing some of the   service providers due to poor service or lack of ethics and most importantly changing   the menu for most of the food provided as majority of the food seemed really foreign to   the students and did n’t have an appealing taste . 

 The committee set out to act upon and apply all the relevant solutions and doing   so , they got to observe the canteen first to confirm if the complaints where indeed true   and see how applicable the suggested solutions were . After close observation they   resorted to the a few conclusive solutions as follows ; 

 The hygiene of was to be improved , some foods had to be cooked better , the menu had   to be improved according to the students preferences and a certain level of conduct had   to be maintained at the canteen by both the students and the catering stuff . They   prepared several food samples and let the students do the tasting and review the   different food stuff , the food with the best reviews got to be added to the menu   provided it still was with in the budget of the catering committee . Eventually the   Complaints on the food subsided as the students started eating the food more for it had   improved in quality . 

 Insight : We learnt a great deal about how to deal with people ’s needs especially in the   service industry where you ’re supposed to satisfy the needs and not wants of a great   deal of people . Through Trial and error we got to learn the big difference between the   people ’s wants and their needs and thus took the appropriate course of action . 

 Approach : The next time round I may propose using another tool for approach like may   be mind mapping to enable us figure out the people ’s actual needs rather having to   place high focus on their wants and as a result improve our chances of success in   handling the problem at hand .
### Output: 