Reflection – Storytelling 

 Challenge & Selection 

 Storytelling is a great tool that I use all the time . I work with Oil and Gas industry clients who ’s prime   agenda is to improve their business efficiency and profits . Many of these client folks are not tech savy   and hence often have their reservation on any new technical design I propose to achieve efficiency or   refine the process . Hence , I spend a lot of time in convincing them or giving them knowledge transfers   to get them on the same team before changing any business process . With my tech experience , I often   share stories of my other clients to help them visualize the proposed transformation and its impact .   Also , after building a prototype , I use their feedback against the context of my story to ascertain their   goals , and sometimes we use stories to better understand their interests and thought processes . I use   this information to develop different strategies to try and find a way that works for them to make more   user - friendly design in the areas required . 

 Application 

 I have a story about using storytelling . In discussing design changes with a particular O&G client , I was   trying to explain to them the benefits of taking a more user focused approach , among other things , and   in particular , of recognizing each process team as a unique being , and addressing their individual needs   first and foremost . For their warehouse inventory , there was a requirement to create a solution which   can scan the bar code on the different items which will be later used for assessment and maintenance . 

 Insight & Approach 

 Personally , I saw this as an opportunity where I could reinvent the whole manual work and help the   client improve process efficiency using predictive analytics . Before meeting the client leadership , I   requested for a consolidated sheet of all the losses occurred at rigs / plants / transport schedulers in the   last five years due to malfunctioning . With the same data , I prepared a timeline story which helped the   client understand not only the money lost but also the time taken to fix / replace the malfunctioned   product . The client which was initially reluctant for new technologies was now able to understand the   need of digital transformation in their business after our discussion . 

 This course made me see this as a tool in a new way . When I 've done it before it was really " ad hoc , " but   now I can prepare ahead and think of stories that will assist me in presenting my technical ideas and   best illuminate them . I have a technical background , but I ended up as an entrepreneur in business . I   had no idea this would ever be considered an asset , but I am so very grateful that it is ! 


EMAIL: 
ID_NUM: 
NAME_STUDENT: 
PHONE_NUM: 
STREET_ADDRESS: 
URL_PERSONAL: 
USERNAME: 

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Reflection – Storytelling 

 Challenge & Selection 

 Storytelling is a great tool that I use all the time . I work with Oil and Gas industry clients who ’s prime   agenda is to improve their business efficiency and profits . Many of these client folks are not tech savy   and hence often have their reservation on any new technical design I propose to achieve efficiency or   refine the process . Hence , I spend a lot of time in convincing them or giving them knowledge transfers   to get them on the same team before changing any business process . With my tech experience , I often   share stories of my other clients to help them visualize the proposed transformation and its impact .   Also , after building a prototype , I use their feedback against the context of my story to ascertain their   goals , and sometimes we use stories to better understand their interests and thought processes . I use   this information to develop different strategies to try and find a way that works for them to make more   user - friendly design in the areas required . 

 Application 

 I have a story about using storytelling . In discussing design changes with a particular O&G client , I was   trying to explain to them the benefits of taking a more user focused approach , among other things , and   in particular , of recognizing each process team as a unique being , and addressing their individual needs   first and foremost . For their warehouse inventory , there was a requirement to create a solution which   can scan the bar code on the different items which will be later used for assessment and maintenance . 

 Insight & Approach 

 Personally , I saw this as an opportunity where I could reinvent the whole manual work and help the   client improve process efficiency using predictive analytics . Before meeting the client leadership , I   requested for a consolidated sheet of all the losses occurred at rigs / plants / transport schedulers in the   last five years due to malfunctioning . With the same data , I prepared a timeline story which helped the   client understand not only the money lost but also the time taken to fix / replace the malfunctioned   product . The client which was initially reluctant for new technologies was now able to understand the   need of digital transformation in their business after our discussion . 

 This course made me see this as a tool in a new way . When I 've done it before it was really " ad hoc , " but   now I can prepare ahead and think of stories that will assist me in presenting my technical ideas and   best illuminate them . I have a technical background , but I ended up as an entrepreneur in business . I   had no idea this would ever be considered an asset , but I am so very grateful that it is !
### Output: 