Design Thinking for Innovation 

 university of the valley 

 Assignment 

 5 March 2018 

 Challenge and Selection   I run my own Digital Transformation company and one of the challenges I face is explaining to   customers our approach to creating a cloud adoption roadmap specific to their environment .   Visualisation is an excellent tool that we use to ensure that all stakeholders understand the   approach as well as the outcome . In my experience many stakeholders in IT operations are quite   siloed in their thinking , for example , the storage guy will only think storage and the mainframe guy   will only think mainframe .   So , getting all stake holders representing business and IT , in a room   together and explaining the process through a simplified diagram delivers excellent results . 

 Application   In convincing customers to start their cloud journey with a cloud adoption roadmap , I needed to   explain the approach and how it would benefit the organisation to work with us . Many organisations   understand the ‘ what ’ around cloud but are very confused around the ‘ how ’ and the first few steps   to be taken . Explaining that the approach starts with a questionnaire that identifies their level of   virtualisation in the areas of infrastructure and applications and assesses the as - is of organisational   structure and services that support this does n’t make too much sense unless I draw it on a white   board and discuss it with the relevant stakeholders . 

 I explain in detail with pics that : 

 •   we assess the level of virtualisation on the infrastructure ( 1 ) . 

 •   Then we assess the level of virtualisation on the application ( 2 ) 

 •   we review the Organisational structure that supports this ( 3 ) 

 •   Finally , we review the services that support the current structure ( 4 ) 

 Application ( 2 ) 

 Infrastructure ( 1 ) 

 Organisational Structure ( 3 ) 

 Services ( 4 ) 

 Once I draw the above diagram I find that there is a collective understanding of what our approach is   and then I am able to talk through what we deliver as the outcome . 

 Insight and Approach 

 Without the use of the white board and /or any other visualisation tools it is difficult to explain the   value of the cloud adoption roadmap . The minute I stand up and start drawing , people seem to sit   back , listen , pay attention , understand and support the idea . 

 People are inherently visual beings and I have learned that when we align to the natural rhythms   and designs of the basic human make up – things work better . 

 I myself am a very visual and tactile person and the course has taught me to use tools that not only   assist my customers but myself and my team as well . We will continue to use visual aids in   discussions with clients as this work well . 

 Another tool that could work is rapid prototyping . This involves building rough models or story   boards to make the concept real to customers . 


EMAIL: 
ID_NUM: 
NAME_STUDENT: 
PHONE_NUM: 
STREET_ADDRESS: 
URL_PERSONAL: 
USERNAME: 

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Design Thinking for Innovation 

 university of the valley 

 Assignment 

 5 March 2018 

 Challenge and Selection   I run my own Digital Transformation company and one of the challenges I face is explaining to   customers our approach to creating a cloud adoption roadmap specific to their environment .   Visualisation is an excellent tool that we use to ensure that all stakeholders understand the   approach as well as the outcome . In my experience many stakeholders in IT operations are quite   siloed in their thinking , for example , the storage guy will only think storage and the mainframe guy   will only think mainframe .   So , getting all stake holders representing business and IT , in a room   together and explaining the process through a simplified diagram delivers excellent results . 

 Application   In convincing customers to start their cloud journey with a cloud adoption roadmap , I needed to   explain the approach and how it would benefit the organisation to work with us . Many organisations   understand the ‘ what ’ around cloud but are very confused around the ‘ how ’ and the first few steps   to be taken . Explaining that the approach starts with a questionnaire that identifies their level of   virtualisation in the areas of infrastructure and applications and assesses the as - is of organisational   structure and services that support this does n’t make too much sense unless I draw it on a white   board and discuss it with the relevant stakeholders . 

 I explain in detail with pics that : 

 •   we assess the level of virtualisation on the infrastructure ( 1 ) . 

 •   Then we assess the level of virtualisation on the application ( 2 ) 

 •   we review the Organisational structure that supports this ( 3 ) 

 •   Finally , we review the services that support the current structure ( 4 ) 

 Application ( 2 ) 

 Infrastructure ( 1 ) 

 Organisational Structure ( 3 ) 

 Services ( 4 ) 

 Once I draw the above diagram I find that there is a collective understanding of what our approach is   and then I am able to talk through what we deliver as the outcome . 

 Insight and Approach 

 Without the use of the white board and /or any other visualisation tools it is difficult to explain the   value of the cloud adoption roadmap . The minute I stand up and start drawing , people seem to sit   back , listen , pay attention , understand and support the idea . 

 People are inherently visual beings and I have learned that when we align to the natural rhythms   and designs of the basic human make up – things work better . 

 I myself am a very visual and tactile person and the course has taught me to use tools that not only   assist my customers but myself and my team as well . We will continue to use visual aids in   discussions with clients as this work well . 

 Another tool that could work is rapid prototyping . This involves building rough models or story   boards to make the concept real to customers .
### Output: 