REFLECTION – VISUALIZATION 

 CHALLENGE 

 I think I ’ve chose a challenge that is quite similar to The Good Kitchen story on the first week , a   government - sponsored meal plan for elder people in Denmark , where they have some specific   situations than had n’t been solved effectively , but with the design thinking approach ,   understanding people ’s explicit and unarticulated needs and after a collaborative work they   created a whole solution for all the problems and needs . I work in the design team of a furniture- making company , and our clients are other companies that sell our products , we design for fast   and massive production . The company ’s growth has been very notorious and for some time now   the teams have been complaining about some issues between them : 

 -   The teams being unable to accomplish the tasks on time . 

 -   The very little knowledge of the other team ’s tasks , possibilities , methods , etc . 

 -   Mistakes in the information the design team gives to the production area , which causes   delays on production processes . 

 -   Very short deadlines given on very detailed and complex tasks . 

 -   Poor specifications on commercial requests for new designs or product development . 

 -   Continuous negative stimuli , when there ’s a problem . 

 That ’s why my challenge is to improve the communication between the teams in the company   and get them to work as a single team . 

 SELECTION 

 My challenge it ’s also a bit different from the other examples given during the lectures , this time is   not about getting to know a client or user , but creating value for ourselves and the company   instead , the same group of people that will be the design thinking team , so every member of the   team will cooperate and not only give their own deep knowledge about their area of work ( as they   are the users we ’re trying to create a valuable solution , but their different points of view on a   multidisciplinary design thinking team . That ’s one of the reasons why I think the visualization tool   could be the most appropriate for the two first phases of the process ( what is ? – what if ? ) 

 The best way to get the people of the team to understand the processes of each of the areas of   the company is to make it a tangible and visual explanation with videos , images , maps , etc . that   will make all that information more understandable , it will make sure the team will know and   understand the important aspects of each area of work . As Angela Myer mentions in the video on   the first week : On the investigation / exploration phase , this tool will help us imagine situations ,   processes , people which we ’re trying to create value for , the innovation , the value creation for the   user is centered on having a rich understanding of the context . 

 The visualization tool in this case will let us create a whole , detailed image of each one of the   processes and areas of the company , so we will have a broader vision of our problem , a precise   idea of what ’s going on . 

 APPLICATION 

 To achieve the ideal purpose of this design tool , we have to define the members of the team , one   or two people representing each one of the areas of work in the company . Later , each one of   those people will collect all the information necessary beside their own team ( work team ) so the   design thinking team will have a realistic vision of the area with the visual information provided by   the representative person of each area . 

 Then , the design thinking team will gather in a place where they all can comfortably see all the   collected information . Each one of the members will give a very detailed visual explanation of the   functions , processes and all about their area . The design team for example , those things will be   explained with process maps , images , layouts of the workspace and the daily flow , as shown in the   next images : 

 INSIGHT 

 On the exploration phase , the visualization tool allowed us to find very relevant aspects of the   problema / situation , that otherwise we would n’t have seen : 

 -   We found linking aspects between areas , where collaboration between them is key when   trying to make the easier and effective so we can obtain better results . 

 -   The people and the work teams are always far from each other , not only in the physic   work space ( divided spaces , separated teams , closed individual offices , etc ) but individual   work is promoted every day . 

 -   The company ’s structure is pyramidal instead of linear ; they give bosses and statuses a   great relevance . 

 -   Both creativity and standardization are very important in the company 

 One of the most important insights is that to achieve our purpose of working as a team , applying   this tool we ’ve already started to work as a team , we ’re starting to reach our goal , with the design   thinking approach we will discover things of our teams , and how we can work as one , we will find   tools and methods to improve the communication between us . 

 APPROACH 

 Next time , I would use the same design tool but in a different way , which needs the cooperation   and participation of people from outside the company that will gave us an objective and different   perspective of the situation and the company . 

 The visualization tool was effective and suitable in this situation because leaded us to a much   better understanding of the processes and behavior of the other areas in the company , which let   us continue on the “ what is ? ” Phase , so we can begin to investigate the general origin of the   problem ( not only at the company ): teamwork . 


EMAIL: 
ID_NUM: 
NAME_STUDENT: 
PHONE_NUM: 
STREET_ADDRESS: 
URL_PERSONAL: 
USERNAME: 

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: REFLECTION – VISUALIZATION 

 CHALLENGE 

 I think I ’ve chose a challenge that is quite similar to The Good Kitchen story on the first week , a   government - sponsored meal plan for elder people in Denmark , where they have some specific   situations than had n’t been solved effectively , but with the design thinking approach ,   understanding people ’s explicit and unarticulated needs and after a collaborative work they   created a whole solution for all the problems and needs . I work in the design team of a furniture- making company , and our clients are other companies that sell our products , we design for fast   and massive production . The company ’s growth has been very notorious and for some time now   the teams have been complaining about some issues between them : 

 -   The teams being unable to accomplish the tasks on time . 

 -   The very little knowledge of the other team ’s tasks , possibilities , methods , etc . 

 -   Mistakes in the information the design team gives to the production area , which causes   delays on production processes . 

 -   Very short deadlines given on very detailed and complex tasks . 

 -   Poor specifications on commercial requests for new designs or product development . 

 -   Continuous negative stimuli , when there ’s a problem . 

 That ’s why my challenge is to improve the communication between the teams in the company   and get them to work as a single team . 

 SELECTION 

 My challenge it ’s also a bit different from the other examples given during the lectures , this time is   not about getting to know a client or user , but creating value for ourselves and the company   instead , the same group of people that will be the design thinking team , so every member of the   team will cooperate and not only give their own deep knowledge about their area of work ( as they   are the users we ’re trying to create a valuable solution , but their different points of view on a   multidisciplinary design thinking team . That ’s one of the reasons why I think the visualization tool   could be the most appropriate for the two first phases of the process ( what is ? – what if ? ) 

 The best way to get the people of the team to understand the processes of each of the areas of   the company is to make it a tangible and visual explanation with videos , images , maps , etc . that   will make all that information more understandable , it will make sure the team will know and   understand the important aspects of each area of work . As Angela Myer mentions in the video on   the first week : On the investigation / exploration phase , this tool will help us imagine situations ,   processes , people which we ’re trying to create value for , the innovation , the value creation for the   user is centered on having a rich understanding of the context . 

 The visualization tool in this case will let us create a whole , detailed image of each one of the   processes and areas of the company , so we will have a broader vision of our problem , a precise   idea of what ’s going on . 

 APPLICATION 

 To achieve the ideal purpose of this design tool , we have to define the members of the team , one   or two people representing each one of the areas of work in the company . Later , each one of   those people will collect all the information necessary beside their own team ( work team ) so the   design thinking team will have a realistic vision of the area with the visual information provided by   the representative person of each area . 

 Then , the design thinking team will gather in a place where they all can comfortably see all the   collected information . Each one of the members will give a very detailed visual explanation of the   functions , processes and all about their area . The design team for example , those things will be   explained with process maps , images , layouts of the workspace and the daily flow , as shown in the   next images : 

 INSIGHT 

 On the exploration phase , the visualization tool allowed us to find very relevant aspects of the   problema / situation , that otherwise we would n’t have seen : 

 -   We found linking aspects between areas , where collaboration between them is key when   trying to make the easier and effective so we can obtain better results . 

 -   The people and the work teams are always far from each other , not only in the physic   work space ( divided spaces , separated teams , closed individual offices , etc ) but individual   work is promoted every day . 

 -   The company ’s structure is pyramidal instead of linear ; they give bosses and statuses a   great relevance . 

 -   Both creativity and standardization are very important in the company 

 One of the most important insights is that to achieve our purpose of working as a team , applying   this tool we ’ve already started to work as a team , we ’re starting to reach our goal , with the design   thinking approach we will discover things of our teams , and how we can work as one , we will find   tools and methods to improve the communication between us . 

 APPROACH 

 Next time , I would use the same design tool but in a different way , which needs the cooperation   and participation of people from outside the company that will gave us an objective and different   perspective of the situation and the company . 

 The visualization tool was effective and suitable in this situation because leaded us to a much   better understanding of the processes and behavior of the other areas in the company , which let   us continue on the “ what is ? ” Phase , so we can begin to investigate the general origin of the   problem ( not only at the company ): teamwork .
### Output: 