Reflection – Learning Launch 

 Challenge 

 I am a senior Manager for projects in one of the largest ICT companies . Part of my   key activities are to improve the ways of work in the Project Delivery Office . There   has been concerns about the time it takes to address minor system changes and   address the demand coming through the Project Delivery Office . We therefore need   to look at ways to improve efficiency and meet the customer needs without   compromising on governance . 

 The company has been using the waterfall project management and we embarked   on a process to move from waterfall to Agile or Hybrid project delivery method . We   therefore decided to pilot the Agile project delivery method to the business to test if   it will work on not . 

 Selection 

 To embark on this journey and ensure that we can get feedback quickly we chose   the Learning Launch design thinking tool . Due to the noise that was there in the   organisation and the frustration our customers were faced with we believed the tool   will be best suited and will assist in getting feedback quickly and implement the new   ways of work . 

 Application 

 For the first learning launch we gathered a team together and socialised the   proposed delivery method , the difference between the old and the new method and   the benefit of moving from old to new . The team included the customer , Solution   Architectures , Developers , Testers and Scrum Master . We started with the customer   providing the problem statement , what they want to change and the benefits of the   change . The customer enlisted all the requirements with the Solution Architectures   asking relevant question to ensure that the requirements are will captured . 

 In the initial session a delivery team was then identified including Product Owner   and Scrum Master and the ceremonies , that is Daily standup , sprint planning , sprint   review and sprint retro . 

 The solution Architecture managed to put together the high - level system design   and the minimum viable product that can be delivered through each iteration . 

 Initially there was a bit of resistance as the customer though the project was taking   them away from their day - to - day operations having to meet daily . With time there   was appreciation as the customer appreciated how quick changes can be made and   being able to use the solution interactively . 

 After the initial pilot project there were lessons learned which we took to the second   pilot project . The second project produced better results as the team applied the   lessons learned and improved . 

 Insight 

 Using learning launch tool , the process provided us with an opportunity to learn in   the process and ensure that the new ways of work will be accepted by the business .   We had a better feedback from customer with the second project than with the first   one . The customers appreciated the speed and agility of the new ways of work . 

 The learning launch tool proved to be effective as it provided sense of comfort to   the business as they were involved in the process . The process dealt with lots of   assumptions and uncertainties and provide evidence of what will work and what will   not work in the type of environments that we operate in . 

 Through this process we were able to identify entry criteria for each project delivery   method which will address any concerns that were raised . 

 Approach 

 Using the learning launch design thinking tool , helped the business to be able to   make the decision quickly in adopting the new ways of work . 

 The process was more transparent and there was close collaboration between   Project Delivery Office and the business . 


EMAIL: 
ID_NUM: 
NAME_STUDENT: 
PHONE_NUM: 
STREET_ADDRESS: 
URL_PERSONAL: 
USERNAME: 

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Reflection – Learning Launch 

 Challenge 

 I am a senior Manager for projects in one of the largest ICT companies . Part of my   key activities are to improve the ways of work in the Project Delivery Office . There   has been concerns about the time it takes to address minor system changes and   address the demand coming through the Project Delivery Office . We therefore need   to look at ways to improve efficiency and meet the customer needs without   compromising on governance . 

 The company has been using the waterfall project management and we embarked   on a process to move from waterfall to Agile or Hybrid project delivery method . We   therefore decided to pilot the Agile project delivery method to the business to test if   it will work on not . 

 Selection 

 To embark on this journey and ensure that we can get feedback quickly we chose   the Learning Launch design thinking tool . Due to the noise that was there in the   organisation and the frustration our customers were faced with we believed the tool   will be best suited and will assist in getting feedback quickly and implement the new   ways of work . 

 Application 

 For the first learning launch we gathered a team together and socialised the   proposed delivery method , the difference between the old and the new method and   the benefit of moving from old to new . The team included the customer , Solution   Architectures , Developers , Testers and Scrum Master . We started with the customer   providing the problem statement , what they want to change and the benefits of the   change . The customer enlisted all the requirements with the Solution Architectures   asking relevant question to ensure that the requirements are will captured . 

 In the initial session a delivery team was then identified including Product Owner   and Scrum Master and the ceremonies , that is Daily standup , sprint planning , sprint   review and sprint retro . 

 The solution Architecture managed to put together the high - level system design   and the minimum viable product that can be delivered through each iteration . 

 Initially there was a bit of resistance as the customer though the project was taking   them away from their day - to - day operations having to meet daily . With time there   was appreciation as the customer appreciated how quick changes can be made and   being able to use the solution interactively . 

 After the initial pilot project there were lessons learned which we took to the second   pilot project . The second project produced better results as the team applied the   lessons learned and improved . 

 Insight 

 Using learning launch tool , the process provided us with an opportunity to learn in   the process and ensure that the new ways of work will be accepted by the business .   We had a better feedback from customer with the second project than with the first   one . The customers appreciated the speed and agility of the new ways of work . 

 The learning launch tool proved to be effective as it provided sense of comfort to   the business as they were involved in the process . The process dealt with lots of   assumptions and uncertainties and provide evidence of what will work and what will   not work in the type of environments that we operate in . 

 Through this process we were able to identify entry criteria for each project delivery   method which will address any concerns that were raised . 

 Approach 

 Using the learning launch design thinking tool , helped the business to be able to   make the decision quickly in adopting the new ways of work . 

 The process was more transparent and there was close collaboration between   Project Delivery Office and the business .
### Output: 