Sketchbook Storyboard Visualization 

 Challenge 

 One of the biggest challenges in service development and digitization is explaining a digital   solution that an IT department would like to develop . First you have to identify the problem which   most of the time is not an easy task . The challenge becomes bigger if you all ready have a solution   implemented in place , but you need to enhance it either visually or user experience . 

 Nevertheless , explaining the solution usually requires bench marking and proving the solution will   work by explaining how it will work , and justify the time and money spent on it , which is usually   done by powerpoint presentation that Staes the problem sometimes through statistics of companies   and dissatisﬁed clients , as well as time and employee time spent on solving that problem 

 Selection 

 After trying many means , even utilizing consulting companies to build the case for new solutions ,   that some times requires multiple meetings where the top management requires further analysis and   veriﬁcation on statistics , and deep dive in case of there problems , and sometimes widening the   benchmark research . A selection was made that rather than depending on powerpoint presentation   and mockups of the solution we will use a sketch storyboard to reﬂect a real life experience of   someone having a challenge and how our digital solution will allow him to beneﬁt from our   services , Just a simple real life sketchbook storyboard that you normally buy in bookstores to read   and enjoy , simple and easy . 

 Application & Approach 

 We started the process by creating a character that represents service superhero , we named him Raid   ( means entrepreneur ) who will appear on every presentation as the helper , wise , Mr. ﬁx it . The same   character will appear on out website as a chatbot agent . The problem will be then expand by two   entrepreneur facing the problem , or an entrepreneur visiting a government ofﬁces or a bank or   service provider . Raid will appear then with his smartphone or tablet to show the customer how to   solve his problem easily . We will use actual mockups of how the screens will look like .   Multiple   scenarios will be designed and tested with our team and focus groups and get their feedback and   measure their satisfaction . Once the ﬁnal draft is reached we got to present it to the top management 

 Insight 

 Getting the approval in a new idea is sometime difﬁcult , ﬁrst people do not like change from what   they are used to , second it may require a special budget that its is nor preferred unless it is a must or   a deﬁnite and signiﬁcant beneﬁt is clear . Using regular powerpoint presentation that shows the need ,   dissatisfaction by customers , and bench mark to other similar entities , while it works sometimes it is   not appealing to the top management , let alone normal individuals . 

 Using sketchbook storyboard is visually appearing and creates a novel like environment and   anticipation . People will relate to it and will feel energy comfort to participate , rather than graphs   and numbers that only a fraction of people will feel easy to participate , after all it is a story . 

 Applying that methodology gain us nice vibes in meetings , put most important a quick meetings   and approval . As well as people continue to remember Raid and his solution . So it worked well as a   communication tool . While this may not seem to be suitable for boar meetings , our experience   showed the opposite , people liked it and ﬁnd it easier to understand the problem and the solution .   We are considering to try using a VR to give it more life . 


EMAIL: 
ID_NUM: 
NAME_STUDENT: 
PHONE_NUM: 
STREET_ADDRESS: 
URL_PERSONAL: 
USERNAME: 

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Sketchbook Storyboard Visualization 

 Challenge 

 One of the biggest challenges in service development and digitization is explaining a digital   solution that an IT department would like to develop . First you have to identify the problem which   most of the time is not an easy task . The challenge becomes bigger if you all ready have a solution   implemented in place , but you need to enhance it either visually or user experience . 

 Nevertheless , explaining the solution usually requires bench marking and proving the solution will   work by explaining how it will work , and justify the time and money spent on it , which is usually   done by powerpoint presentation that Staes the problem sometimes through statistics of companies   and dissatisﬁed clients , as well as time and employee time spent on solving that problem 

 Selection 

 After trying many means , even utilizing consulting companies to build the case for new solutions ,   that some times requires multiple meetings where the top management requires further analysis and   veriﬁcation on statistics , and deep dive in case of there problems , and sometimes widening the   benchmark research . A selection was made that rather than depending on powerpoint presentation   and mockups of the solution we will use a sketch storyboard to reﬂect a real life experience of   someone having a challenge and how our digital solution will allow him to beneﬁt from our   services , Just a simple real life sketchbook storyboard that you normally buy in bookstores to read   and enjoy , simple and easy . 

 Application & Approach 

 We started the process by creating a character that represents service superhero , we named him Raid   ( means entrepreneur ) who will appear on every presentation as the helper , wise , Mr. ﬁx it . The same   character will appear on out website as a chatbot agent . The problem will be then expand by two   entrepreneur facing the problem , or an entrepreneur visiting a government ofﬁces or a bank or   service provider . Raid will appear then with his smartphone or tablet to show the customer how to   solve his problem easily . We will use actual mockups of how the screens will look like .   Multiple   scenarios will be designed and tested with our team and focus groups and get their feedback and   measure their satisfaction . Once the ﬁnal draft is reached we got to present it to the top management 

 Insight 

 Getting the approval in a new idea is sometime difﬁcult , ﬁrst people do not like change from what   they are used to , second it may require a special budget that its is nor preferred unless it is a must or   a deﬁnite and signiﬁcant beneﬁt is clear . Using regular powerpoint presentation that shows the need ,   dissatisfaction by customers , and bench mark to other similar entities , while it works sometimes it is   not appealing to the top management , let alone normal individuals . 

 Using sketchbook storyboard is visually appearing and creates a novel like environment and   anticipation . People will relate to it and will feel energy comfort to participate , rather than graphs   and numbers that only a fraction of people will feel easy to participate , after all it is a story . 

 Applying that methodology gain us nice vibes in meetings , put most important a quick meetings   and approval . As well as people continue to remember Raid and his solution . So it worked well as a   communication tool . While this may not seem to be suitable for boar meetings , our experience   showed the opposite , people liked it and ﬁnd it easier to understand the problem and the solution .   We are considering to try using a VR to give it more life .
### Output: 