Example Reflection – Learning Launch 

 Challenge 

 I am a Project Engineering Manager responsible for completion of XYZ Metro rail   project for our first customer in India . Though our company enjoys a global repute in   delivering metro trains , India first success was very important to create value and gain   this side of the market as part of growth and profitability . The challenge was to deliver   the entire project comprising of engineering , design , development , assembly ,   validation and commissioning from India to save costs and tap good technical talent   to create a first success .   Trying the waters first time was a situation of uncertainty . We   took the plunge and started establishing design , manufacturing and test centres across   South India and hired qualified engineers , technicians and managers . The condition   of the contract was that if the first 2 trains were good and reliable , the project would   be approved for another 42 trains worth 270 million Euros . With all the talent around ,   final pieces of sharpening of skills were quickly undertaken via conference calls from   the global centres . Assimilation of training and practical implementation were   uncertain . 

 Selection 

 We were aware of Design thinking but not adept in implementation . So , we leveraged   the help of learning launch to really understand the customer ’s unarticulated needs .   In the first demo we put up a configuration prototype to showcase what could be the   requirements for Indian alternating current power conditions but deliberately kept   room for customer to point out some important limitations in our design . We heard   the customer and made rapid digital changes and stayed with the customer to give   them improved demos . After nearly three such exhibits , we gathered what the   customer was asking and we were ready with our optimized power traction scheme   leveraged from global kitty and the customer was delighted . We picked learning launch   because we did really need to quickly engage with the customer and test our key   assumptions on both the power and braking schemes which are major systems   involving safety and operation . 

 Application 

 For the first launch , we used our local office facility and invited the customer group to   view our configuration that was a minimum viable prototype of a car showing power   and braking schemes . Though the customer was sceptical about its efficacy in Indian   conditions , they were quite accommodative and gave us valid feedback on how things   can get inadequate for crowded conditions that are so typical in India . This meant that   a higher power consumption could likely be faced by the customer on running the   trains and paying for higher bills of electricity . Though we had already done our   homework by picking an optimized solution from our global reference we were also   concerned and decided to test the prototype in customer designation conditions for   possible improvement to the architecture . Indeed , the power consumption was higher   than specified and we investigated the reason . We tested the prototype in our second   launch at the grid stations of the customer . And wow , we had an insight . 

 Insight 

 By rigorously testing the prototype at five places along the route a remarkable insight   evolved to our utter excitement . The insight was that our power scheme had nothing   to do with higher electricity consumption . Customer had changed the electrical   architecture along the route based on some recommendations without keeping us in   loop .   We repeated these tests over two days and confirmed our results . But we decided   to figure out the resolution quickly without major disturbance to the customer ’s own   electrical architecture . The customer had changed the electrical architecture by adding   capacitor banks which were not necessary and had then created additional room for   harmonic filters . 

 Approach 

 We studied the architecture closely and got it reviewed with our global centre of   competence and found that by just removing the capacitor banks things could get   sorted out . We decided to try it out . We had two trains in commissioning and testing   phase and we switched on power for both the trains on and with only one train on and   we found no excess power consumption and it fully validated our assumption . Then   with all test results ready we carried out our third learning launch with the intention   of taking the customer along the power grid along the route and we demonstrated our   experiments and measurements . The customer was really delighted and thanked us   profusely . They issued an approval for design , manufacture and commissioning of the   remaining 42 metro trains for us and this got us the first major project in India . We   have fully completed the project of delivering successfully forty - four trains and are   testing the reliability in service to close the project with the customer . The Design   thinking tool of learning launch helped us navigate uncertainty and get better at   understanding unarticulated need of the customer and get to the root of the issue to   get a project success and then earn an additional order for 10 more trains for a different   route based on the goodwill . 


EMAIL: 
ID_NUM: 
NAME_STUDENT: 
PHONE_NUM: 
STREET_ADDRESS: 
URL_PERSONAL: 
USERNAME: 

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Example Reflection – Learning Launch 

 Challenge 

 I am a Project Engineering Manager responsible for completion of XYZ Metro rail   project for our first customer in India . Though our company enjoys a global repute in   delivering metro trains , India first success was very important to create value and gain   this side of the market as part of growth and profitability . The challenge was to deliver   the entire project comprising of engineering , design , development , assembly ,   validation and commissioning from India to save costs and tap good technical talent   to create a first success .   Trying the waters first time was a situation of uncertainty . We   took the plunge and started establishing design , manufacturing and test centres across   South India and hired qualified engineers , technicians and managers . The condition   of the contract was that if the first 2 trains were good and reliable , the project would   be approved for another 42 trains worth 270 million Euros . With all the talent around ,   final pieces of sharpening of skills were quickly undertaken via conference calls from   the global centres . Assimilation of training and practical implementation were   uncertain . 

 Selection 

 We were aware of Design thinking but not adept in implementation . So , we leveraged   the help of learning launch to really understand the customer ’s unarticulated needs .   In the first demo we put up a configuration prototype to showcase what could be the   requirements for Indian alternating current power conditions but deliberately kept   room for customer to point out some important limitations in our design . We heard   the customer and made rapid digital changes and stayed with the customer to give   them improved demos . After nearly three such exhibits , we gathered what the   customer was asking and we were ready with our optimized power traction scheme   leveraged from global kitty and the customer was delighted . We picked learning launch   because we did really need to quickly engage with the customer and test our key   assumptions on both the power and braking schemes which are major systems   involving safety and operation . 

 Application 

 For the first launch , we used our local office facility and invited the customer group to   view our configuration that was a minimum viable prototype of a car showing power   and braking schemes . Though the customer was sceptical about its efficacy in Indian   conditions , they were quite accommodative and gave us valid feedback on how things   can get inadequate for crowded conditions that are so typical in India . This meant that   a higher power consumption could likely be faced by the customer on running the   trains and paying for higher bills of electricity . Though we had already done our   homework by picking an optimized solution from our global reference we were also   concerned and decided to test the prototype in customer designation conditions for   possible improvement to the architecture . Indeed , the power consumption was higher   than specified and we investigated the reason . We tested the prototype in our second   launch at the grid stations of the customer . And wow , we had an insight . 

 Insight 

 By rigorously testing the prototype at five places along the route a remarkable insight   evolved to our utter excitement . The insight was that our power scheme had nothing   to do with higher electricity consumption . Customer had changed the electrical   architecture along the route based on some recommendations without keeping us in   loop .   We repeated these tests over two days and confirmed our results . But we decided   to figure out the resolution quickly without major disturbance to the customer ’s own   electrical architecture . The customer had changed the electrical architecture by adding   capacitor banks which were not necessary and had then created additional room for   harmonic filters . 

 Approach 

 We studied the architecture closely and got it reviewed with our global centre of   competence and found that by just removing the capacitor banks things could get   sorted out . We decided to try it out . We had two trains in commissioning and testing   phase and we switched on power for both the trains on and with only one train on and   we found no excess power consumption and it fully validated our assumption . Then   with all test results ready we carried out our third learning launch with the intention   of taking the customer along the power grid along the route and we demonstrated our   experiments and measurements . The customer was really delighted and thanked us   profusely . They issued an approval for design , manufacture and commissioning of the   remaining 42 metro trains for us and this got us the first major project in India . We   have fully completed the project of delivering successfully forty - four trains and are   testing the reliability in service to close the project with the customer . The Design   thinking tool of learning launch helped us navigate uncertainty and get better at   understanding unarticulated need of the customer and get to the root of the issue to   get a project success and then earn an additional order for 10 more trains for a different   route based on the goodwill .
### Output: 