Example Reflection – Visualization Challenge & Selection 

 I have started working on a challenge in hand through visual thinking , to understand the problem better i   have interacted multiple customers and patients who are having issues in continuing therapy of one of an   expense medicines in a self - pay market where there is no insurance or funding from government is   available . Before proceeding further I have used strawman visualization technique to identify real pain   points and potential solution by interviewing diverse patients and doctors with set group of questions that   allowed me to identify the root cause of problem and how solving this problem will make doctors and   patients job easier 

 Application : I start the process by drawing patient and Doctors ( Customer ) journey on white board to   understand it and explain it to other team members . we then divided the team members in 2 groups one   who will work to identify challenges in the journey of those doctors whose patients are dropping out early   in the treatment , they were given sticky note and a white board where they started marking the stage of   journey where patients stopped taking treatment . While on the other hand there was the second group   who was given a task to identify what could be potential motivational factors that can help patients to   continue their therapy . 

 After visualization and drawing the patient journey and drop out challenge and motivational factors in   continuing the treatment . We conducted a rigorous data analysis of past 2 years to measure adherence to   therapy rate and from there we shortlisted patients and their physicians who dropped out during first year   of therapy . From here we conducted multiple rounds of interviews with previously shortlisted doctors and   patients . We also conducted similar sort of interview with doctors having their patient continuing their   therapy since start . 

 Insight & Approach 

 What our team has learned from this exercise that understanding of problem is the most critical part and   the kind of insight we gathered during this visualization stage will set the right direction towards finding   the right solution of the problem . Another important aspect we learned is evolution of this visualization   through retrospective data analyzed that not only explained the current patient journey but also helped to   identify the real problem . For future probably will work on visualization from the very beginning instead of   jumping to pain point directly based on the information available in hand only . 


EMAIL: 
ID_NUM: 
NAME_STUDENT: 
PHONE_NUM: 
STREET_ADDRESS: 
URL_PERSONAL: 
USERNAME: 

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Example Reflection – Visualization Challenge & Selection 

 I have started working on a challenge in hand through visual thinking , to understand the problem better i   have interacted multiple customers and patients who are having issues in continuing therapy of one of an   expense medicines in a self - pay market where there is no insurance or funding from government is   available . Before proceeding further I have used strawman visualization technique to identify real pain   points and potential solution by interviewing diverse patients and doctors with set group of questions that   allowed me to identify the root cause of problem and how solving this problem will make doctors and   patients job easier 

 Application : I start the process by drawing patient and Doctors ( Customer ) journey on white board to   understand it and explain it to other team members . we then divided the team members in 2 groups one   who will work to identify challenges in the journey of those doctors whose patients are dropping out early   in the treatment , they were given sticky note and a white board where they started marking the stage of   journey where patients stopped taking treatment . While on the other hand there was the second group   who was given a task to identify what could be potential motivational factors that can help patients to   continue their therapy . 

 After visualization and drawing the patient journey and drop out challenge and motivational factors in   continuing the treatment . We conducted a rigorous data analysis of past 2 years to measure adherence to   therapy rate and from there we shortlisted patients and their physicians who dropped out during first year   of therapy . From here we conducted multiple rounds of interviews with previously shortlisted doctors and   patients . We also conducted similar sort of interview with doctors having their patient continuing their   therapy since start . 

 Insight & Approach 

 What our team has learned from this exercise that understanding of problem is the most critical part and   the kind of insight we gathered during this visualization stage will set the right direction towards finding   the right solution of the problem . Another important aspect we learned is evolution of this visualization   through retrospective data analyzed that not only explained the current patient journey but also helped to   identify the real problem . For future probably will work on visualization from the very beginning instead of   jumping to pain point directly based on the information available in hand only .
### Output: 