Challenge & Selection 

 The first tool I used was the tool of Visualization , or Visual Thinking , to achieve a shared understanding   of a problem space among a diverse group of stakeholders before attempting to identify and define   possible solutions to the problem . I use this approach often with our customers . I have used the   technique of using a normal man visualization of a problem domain with a set of questions for   discussion to allow a diverse group of stakeholders to learn from each other in the process of defining   the scope , boundaries , key elements , and relationships between elements to consider when identifying   pain points and opportunities for improvements or solutions . 

 Application 

 I start the process by creating a graphic of the problem . To develop the man graphic , I will draw from   any existing material available to understand the environment . The existing material may be operational   or procedural documents , training materials . If materials are not available , then I conduct informal   interviews with one - three of the stakeholders who serve as my main points of contact on the initiative .   If appropriate to the situation , I will borrow the concept to “ front - stage / back - stage ” from previous   research , and discussed in David Gray ’s book , “ The Connected Company ” . The front - stage / back - stage   approach helps to reinforce the notion that every service – even an internal service – has customers   with whom the service provider interacts and internal processes that enable the organization to provide   the service . The man graphic is simple , using simple shapes and icons available on the Internet . If the   front - stage / back - stage view does n’t work , then I will create a different type of visual , either based on a   high - level process flow with swim lanes for different stakeholders , or another format . For the activity , I   will divide the stakeholders into groups of 5 - 6 participants each representing a different organization or   area of interest . Each group receives a poster - size copy of the man graphic that they can write on   directly , or use sticky notes to make comments . I give them two - three questions to answer , such as : 1 )   What key elements are missing from the graphic ? 2 ) What would you change about the graphic to make   it more accurately reflect your problem space ? 3 ) What key insights do you have about the relationships   between the entities in your problem space ? I give them approximately 20 minutes to discuss the   questions and mark up the graphic . Then I have each group report out on their answers to those three   questions while pointing to the mark - ups on their poster . As each group reports out , I record   commonalities in the insights of each group , and then additional insights that come from the group   discussion on an additional copy of the graphic . After the session I will   create a revised graphic that   incorporates their feedback and proposed changes that they agreed to as a group . 

 Insight & Approach 

 What I have learned from conducting this exercise is important for reinforcing their understanding of   the problem they are working to solve , the more valuable aspect of the activity is the shared insights   and shared learning that occurs while they are working to define their problem space . The graphic gives   the diverse group of stakeholders a focal point for discussion that allows them to share their   perspectives and develop insights into potential root causes of their problems . They can also identify   variables in the problem space – that is , it helps them to identify what they do n’t know , in what areas   they need to obtain information or data to provide the values for the variables . Since I discovered that   the most valuable aspect is the shared insights and learning , next time I would use the visualization   activity as a starting point for a series of design thinking activities . Then the revised graphic that   incorporates their combined feedback can serve as a reference tool throughout the remainder of their   work . 


EMAIL: 
ID_NUM: 
NAME_STUDENT: 
PHONE_NUM: 
STREET_ADDRESS: 
URL_PERSONAL: 
USERNAME: 

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Challenge & Selection 

 The first tool I used was the tool of Visualization , or Visual Thinking , to achieve a shared understanding   of a problem space among a diverse group of stakeholders before attempting to identify and define   possible solutions to the problem . I use this approach often with our customers . I have used the   technique of using a normal man visualization of a problem domain with a set of questions for   discussion to allow a diverse group of stakeholders to learn from each other in the process of defining   the scope , boundaries , key elements , and relationships between elements to consider when identifying   pain points and opportunities for improvements or solutions . 

 Application 

 I start the process by creating a graphic of the problem . To develop the man graphic , I will draw from   any existing material available to understand the environment . The existing material may be operational   or procedural documents , training materials . If materials are not available , then I conduct informal   interviews with one - three of the stakeholders who serve as my main points of contact on the initiative .   If appropriate to the situation , I will borrow the concept to “ front - stage / back - stage ” from previous   research , and discussed in David Gray ’s book , “ The Connected Company ” . The front - stage / back - stage   approach helps to reinforce the notion that every service – even an internal service – has customers   with whom the service provider interacts and internal processes that enable the organization to provide   the service . The man graphic is simple , using simple shapes and icons available on the Internet . If the   front - stage / back - stage view does n’t work , then I will create a different type of visual , either based on a   high - level process flow with swim lanes for different stakeholders , or another format . For the activity , I   will divide the stakeholders into groups of 5 - 6 participants each representing a different organization or   area of interest . Each group receives a poster - size copy of the man graphic that they can write on   directly , or use sticky notes to make comments . I give them two - three questions to answer , such as : 1 )   What key elements are missing from the graphic ? 2 ) What would you change about the graphic to make   it more accurately reflect your problem space ? 3 ) What key insights do you have about the relationships   between the entities in your problem space ? I give them approximately 20 minutes to discuss the   questions and mark up the graphic . Then I have each group report out on their answers to those three   questions while pointing to the mark - ups on their poster . As each group reports out , I record   commonalities in the insights of each group , and then additional insights that come from the group   discussion on an additional copy of the graphic . After the session I will   create a revised graphic that   incorporates their feedback and proposed changes that they agreed to as a group . 

 Insight & Approach 

 What I have learned from conducting this exercise is important for reinforcing their understanding of   the problem they are working to solve , the more valuable aspect of the activity is the shared insights   and shared learning that occurs while they are working to define their problem space . The graphic gives   the diverse group of stakeholders a focal point for discussion that allows them to share their   perspectives and develop insights into potential root causes of their problems . They can also identify   variables in the problem space – that is , it helps them to identify what they do n’t know , in what areas   they need to obtain information or data to provide the values for the variables . Since I discovered that   the most valuable aspect is the shared insights and learning , next time I would use the visualization   activity as a starting point for a series of design thinking activities . Then the revised graphic that   incorporates their combined feedback can serve as a reference tool throughout the remainder of their   work .
### Output: 