Example Reflection – Visualization 

 Challenge   Working as a facilitator for sustainable development I was assigned by a municipality with developing   a strategy to augment the modal split of bikes in the city . When I started the job , I was given the results   of a city - wide survey stating that many people would like to use their bikes more frequently in everyday   life but felt insecure because of the traffic situation . However , there was no data available on what   exactly made them feel insecure and which were the roads they did n’t feel comfortable using . 

 Before being able to develop a strategy and to identify concrete measures like for example separate   bike lanes or awareness campaigns , I felt I had to learn from the ( to this point “ anonymous mass of ” )   citizens to really understand what was going on . 

 Tool Selection   The designer Angela Meyer states : “ When we 're talking and we 're verbalizing things we see things   internally , but we may all be understanding the words in a slightly different way . ” So , I decided not   only to bring different stakeholders together in a verbal workshop discussion but to invite them to   develop a common understanding of the challenges . One goal was to enable them to communicate   their needs and ideas very clearly . 

 I chose the tool of Visualization to help the people make the problem more tangible and concrete . By   using this tool , the workshop participants were able to develop shared insights and shared learnings   and to identify opportunities for improving the current situation . 

 I first employed the tool in a “ What Is?”- and a “ What if”-phase of the process , however , to cite Angela   Meyer again : “ Visualization has a role to play throughout the design process or the development   process . “ 

 Tool Application   The participants of the workshop were randomly selected citizens of all age - groups . They received an   official invitation of the mayor , inviting them to participate in a 4 - hour workshop . Me and my team   divided the 30 participants into 5 groups of 6 . Each group was provided with a 3x3 m map of the city   that was pinned on the wall . The participants could write directly on the posters , draw on them and   use sticky - notes . 

 -   First , the groups were asked to identify sites where they felt insecure using their bikes or where   they felt that car - drivers could unwillingly be a threat for bike - users . 

 -   Secondly , the groups each split into half with three people moving to the poster on their left ,   and three moving to the poster on their right . In the newly formed groups of six , the people   then discussed if anything was missing on the poster and they added comments and drawings . 

 -   Thirdly , the groups were split again , and people moved to a new poster . This time they   developed possible solutions and commented them directly on the posters . 

 Insight   Provides a detailed description of the insight gained including all relevant information ( e.g. how an   insight affected the authors thinking about his challenge and about design thinking more broadly )   Demonstrate specifically how it added value in any given situation . 

 At the end of the workshop there were five posters that clearly pointed out where the problems were   and how they could be fixed . The process of sharing insights and sharing knowledge was very valuable ,   because people were able to articulate and visualize their needs and to generate shared ideas by   “ putting together single pieces ” . 

 I once again got aware that by bringing people into conversation ( and even more if it is a “ visual   conversation ” ) you can enable them to generate more precise and creative ideas than they could have   come up with if they were just thinking on their own . Design Thinking as an iterative and options- focused approach is very apt to create the best out of our combined creative energy . 

 Approach   Visualization is a powerful tool to be used e.g. in problem mapping and idea generation . The results of   the workshops were key in developing a successful bike - strategy for the city . However , the approach I   chose could be improved by the following : 

 a ) Inviting the people to more than one workshop and asking them to contribute photos and new 

 ideas they generated with their families and friends to the second workshop . 

 b ) Applying more elements of Mind Mapping – especially in developing one final poster together 

 with the whole group . 

 Design Thinking with all its tools not only helps me to develop strategies that create value for the   people but also to shape my own journey of continuous improvement . 


EMAIL: 
ID_NUM: 
NAME_STUDENT: 
PHONE_NUM: 
STREET_ADDRESS: 
URL_PERSONAL: 
USERNAME: 

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Example Reflection – Visualization 

 Challenge   Working as a facilitator for sustainable development I was assigned by a municipality with developing   a strategy to augment the modal split of bikes in the city . When I started the job , I was given the results   of a city - wide survey stating that many people would like to use their bikes more frequently in everyday   life but felt insecure because of the traffic situation . However , there was no data available on what   exactly made them feel insecure and which were the roads they did n’t feel comfortable using . 

 Before being able to develop a strategy and to identify concrete measures like for example separate   bike lanes or awareness campaigns , I felt I had to learn from the ( to this point “ anonymous mass of ” )   citizens to really understand what was going on . 

 Tool Selection   The designer Angela Meyer states : “ When we 're talking and we 're verbalizing things we see things   internally , but we may all be understanding the words in a slightly different way . ” So , I decided not   only to bring different stakeholders together in a verbal workshop discussion but to invite them to   develop a common understanding of the challenges . One goal was to enable them to communicate   their needs and ideas very clearly . 

 I chose the tool of Visualization to help the people make the problem more tangible and concrete . By   using this tool , the workshop participants were able to develop shared insights and shared learnings   and to identify opportunities for improving the current situation . 

 I first employed the tool in a “ What Is?”- and a “ What if”-phase of the process , however , to cite Angela   Meyer again : “ Visualization has a role to play throughout the design process or the development   process . “ 

 Tool Application   The participants of the workshop were randomly selected citizens of all age - groups . They received an   official invitation of the mayor , inviting them to participate in a 4 - hour workshop . Me and my team   divided the 30 participants into 5 groups of 6 . Each group was provided with a 3x3 m map of the city   that was pinned on the wall . The participants could write directly on the posters , draw on them and   use sticky - notes . 

 -   First , the groups were asked to identify sites where they felt insecure using their bikes or where   they felt that car - drivers could unwillingly be a threat for bike - users . 

 -   Secondly , the groups each split into half with three people moving to the poster on their left ,   and three moving to the poster on their right . In the newly formed groups of six , the people   then discussed if anything was missing on the poster and they added comments and drawings . 

 -   Thirdly , the groups were split again , and people moved to a new poster . This time they   developed possible solutions and commented them directly on the posters . 

 Insight   Provides a detailed description of the insight gained including all relevant information ( e.g. how an   insight affected the authors thinking about his challenge and about design thinking more broadly )   Demonstrate specifically how it added value in any given situation . 

 At the end of the workshop there were five posters that clearly pointed out where the problems were   and how they could be fixed . The process of sharing insights and sharing knowledge was very valuable ,   because people were able to articulate and visualize their needs and to generate shared ideas by   “ putting together single pieces ” . 

 I once again got aware that by bringing people into conversation ( and even more if it is a “ visual   conversation ” ) you can enable them to generate more precise and creative ideas than they could have   come up with if they were just thinking on their own . Design Thinking as an iterative and options- focused approach is very apt to create the best out of our combined creative energy . 

 Approach   Visualization is a powerful tool to be used e.g. in problem mapping and idea generation . The results of   the workshops were key in developing a successful bike - strategy for the city . However , the approach I   chose could be improved by the following : 

 a ) Inviting the people to more than one workshop and asking them to contribute photos and new 

 ideas they generated with their families and friends to the second workshop . 

 b ) Applying more elements of Mind Mapping – especially in developing one final poster together 

 with the whole group . 

 Design Thinking with all its tools not only helps me to develop strategies that create value for the   people but also to shape my own journey of continuous improvement .
### Output: 