Example reflection – Learning Launch 

 Challenge 

 I´m an interior designer , usually the way I work is , first , I visit the clients to know what   is the space they want to design or redesign , depending in the type of project it is   ( residential , commercial , offices , hospitality , restaurants ) . Second , I make them   some questions to get more information about what they need and want , third , I   make them some personality test to know them better and so I can select the best   interior design style for the project . Then I search for some visual references to show   the clients and if they are satisfied I continue working in their projects . After that I   give the clients a budget and a work schedule about the project , once they approved   I go to the place to take space measurements and to look if it has any humidity   problem or something similar and to take photos of the place . Then I make some   spatial distributions so that the client chooses the option that they like the most . Then   I select the materials , color palette and furniture selection , so I put all in a 3d model ,   then I made some renders and I make a presentation for the client , and when the   client is happy with the project I start the construction . But when COVID-19 arrived   to my country the government quarantined the whole country , so we can only go out   of our homes if it ’s only absolutely necessary , for example , to buy food or to go to   the doctor , so I can´t meet my clients and I can´t work as I used to . 

 Selection 

 After thinking what design thinking tool fits me the best , I decided to use the learning   launch tool , that it ’s a tool to test a new idea in the real marketplace by doing small ,   fast and cheap experiments . I decided to use this tool because when the COVID-19   arrived in my country , I couldn´t work as I used to , so I had to find a new way to work   during the quarantine and after it . So the first thing I do , was to come up with a   hypothesis . My hypothesis was that I can offer my clients an e - design service   through video calls , where I can give them some advices to improve their work   spaces and give them some ideas to redecorate their houses . 

 Application 

 I used the first quarantine week to made experiments with some clients . So I started   making video calls with my clients and ask them some questions . I asked them about   their needs to work in their homes , what is the job of each one and I also asked them   to give me a virtual tour of their work place in their homes and also I asked them if   they can measure the space to know the dimensions , also I asked them if there is   another place they want to redecorate so I can help them . With the information I had   I made some proposals and sent them so they can choose the option they liked the   most . 

 After doing the experiment I decided two important things , first , it was better to send   a survey asking them about their needs and preferences before making the video   call , so then when the clients and I make the video call I already have the necessary   information to help them and also I can have some visual references , so during the   video call they can give me a virtual tour and helping me taking space measurements   so I can have a clear idea of the space and how to achieve a suitable work space ,   where my clients feel comfortable and happy . 

 Second , I need to offer different types of interior design advisory , for instance , I offer   the basic advisory , in which I send the survey to know the client ’s needs and I make   one video call to give them some ideas to improve any space they want . Also , I offer   an advanced advisory , in which also I send a survey to the clients , but I make at   least three video calls with the clients to give them a more complete advice and also   if they require I can send them some paint if they want to change the color of the   wall or some decoration . 

 Insight 

 By applying the learning launch tool , I have learned that by making small and cheap   experiments I can save a lot of money and time . This tool taught me that it´s   important to have many ideas before I decide which one is the best and test it . This   tool helped me to understand that design thinking helps you to innovate and uncover   creative opportunities , by using this tool I learned that I can offer the e - design service   during the quarantine and also after it and also I can offer it not only in Ecuador but   also in other countries . 

 Approach 

 I think the learning launch tool was the perfect tool to use in this case , but the next   time I have to make the experiments with a few more clients and I have to make   more specific questions , both , in the survey and during the video call to collect as   much information as possible to help my clients as soon as possible . 


EMAIL: 
ID_NUM: 
NAME_STUDENT: 
PHONE_NUM: 
STREET_ADDRESS: 
URL_PERSONAL: 
USERNAME: 

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Example reflection – Learning Launch 

 Challenge 

 I´m an interior designer , usually the way I work is , first , I visit the clients to know what   is the space they want to design or redesign , depending in the type of project it is   ( residential , commercial , offices , hospitality , restaurants ) . Second , I make them   some questions to get more information about what they need and want , third , I   make them some personality test to know them better and so I can select the best   interior design style for the project . Then I search for some visual references to show   the clients and if they are satisfied I continue working in their projects . After that I   give the clients a budget and a work schedule about the project , once they approved   I go to the place to take space measurements and to look if it has any humidity   problem or something similar and to take photos of the place . Then I make some   spatial distributions so that the client chooses the option that they like the most . Then   I select the materials , color palette and furniture selection , so I put all in a 3d model ,   then I made some renders and I make a presentation for the client , and when the   client is happy with the project I start the construction . But when COVID-19 arrived   to my country the government quarantined the whole country , so we can only go out   of our homes if it ’s only absolutely necessary , for example , to buy food or to go to   the doctor , so I can´t meet my clients and I can´t work as I used to . 

 Selection 

 After thinking what design thinking tool fits me the best , I decided to use the learning   launch tool , that it ’s a tool to test a new idea in the real marketplace by doing small ,   fast and cheap experiments . I decided to use this tool because when the COVID-19   arrived in my country , I couldn´t work as I used to , so I had to find a new way to work   during the quarantine and after it . So the first thing I do , was to come up with a   hypothesis . My hypothesis was that I can offer my clients an e - design service   through video calls , where I can give them some advices to improve their work   spaces and give them some ideas to redecorate their houses . 

 Application 

 I used the first quarantine week to made experiments with some clients . So I started   making video calls with my clients and ask them some questions . I asked them about   their needs to work in their homes , what is the job of each one and I also asked them   to give me a virtual tour of their work place in their homes and also I asked them if   they can measure the space to know the dimensions , also I asked them if there is   another place they want to redecorate so I can help them . With the information I had   I made some proposals and sent them so they can choose the option they liked the   most . 

 After doing the experiment I decided two important things , first , it was better to send   a survey asking them about their needs and preferences before making the video   call , so then when the clients and I make the video call I already have the necessary   information to help them and also I can have some visual references , so during the   video call they can give me a virtual tour and helping me taking space measurements   so I can have a clear idea of the space and how to achieve a suitable work space ,   where my clients feel comfortable and happy . 

 Second , I need to offer different types of interior design advisory , for instance , I offer   the basic advisory , in which I send the survey to know the client ’s needs and I make   one video call to give them some ideas to improve any space they want . Also , I offer   an advanced advisory , in which also I send a survey to the clients , but I make at   least three video calls with the clients to give them a more complete advice and also   if they require I can send them some paint if they want to change the color of the   wall or some decoration . 

 Insight 

 By applying the learning launch tool , I have learned that by making small and cheap   experiments I can save a lot of money and time . This tool taught me that it´s   important to have many ideas before I decide which one is the best and test it . This   tool helped me to understand that design thinking helps you to innovate and uncover   creative opportunities , by using this tool I learned that I can offer the e - design service   during the quarantine and also after it and also I can offer it not only in Ecuador but   also in other countries . 

 Approach 

 I think the learning launch tool was the perfect tool to use in this case , but the next   time I have to make the experiments with a few more clients and I have to make   more specific questions , both , in the survey and during the video call to collect as   much information as possible to help my clients as soon as possible .
### Output: 