Reflection using Mind Mapping tool 

 Challenge : 

 One of my main tasks as a computer science engineer specialized in payment system solutions is to   support bank institutions to select what payment systems are better suited for their organization ,   especially what type of payment terminals such as ATMs they need to integrate , what type of card   products they need to create for their clients and what are the payment platforms they need to   integrate to their system . 

 The bank needs are discussed in meetings in collaboration with their representatives . The main tool that   we use is the Mind Mapping design tool . 

 Selection : 

 The mind mapping tool helps me and customers here banks know better what they really need as   payment applications , to take note and consolidate information in a clear way from different individuals   both in my team and theirs . 

 Application : 

 As mentioned the discussion of bank needs in payment solutions are held in meetings with   representatives and stakeholders of the bank . We first define what topic we will discuss , for example   what payment terminal should be integrated to their system to solve their payment problems with their   clients . To process we use a white board to draw the map . We first write the title of the project they   want to integrate ‘ new payment ATM terminal ’ in a circle in the center of the board then we dive   deeper to the topic by creating main branches such as : current type ATM terminal that are already in   production , locations we want to put the new type of ATM , how we will provide the atm and from   where , what are the budget etc . we use very short phrases or single words while writing the branches .   Then we rearrange and structure the map using software tools and images as atm photos and atm   brands and colors to improve memory retention for all the participants . 

 Insights : 

 This way of brainstorming using mind mapping tool really help us to understand better the needs our   custemers , to define a scope such as what brand of atm terminal will be better suited for the production   environment of the bank system and what are the main parts that need to be changed to readapt the   existing data , to generate new ideas from each one in the meeting , and finally to understand the data   the bank would provide us and extract the meaning from it . This tool helps us as well to understand the   difficulties that will occur while processing and minimize the risk of failure of the project . 

 Approach : 

 My organization and I had already gone through multiple design thinking activities , the mind mapping   has helped us restructure our ideas and understand better one another . I think what we need in our   organization to improve innovation is to apply more the learning lunch design tool in our projects to   better experience the assumptions gathered in real environments and better provide services in term of   payment system to our customers . 

 Tina Shields 


EMAIL: 
ID_NUM: 
NAME_STUDENT: Tina Shields
PHONE_NUM: 
STREET_ADDRESS: 
URL_PERSONAL: 
USERNAME: 

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Reflection using Mind Mapping tool 

 Challenge : 

 One of my main tasks as a computer science engineer specialized in payment system solutions is to   support bank institutions to select what payment systems are better suited for their organization ,   especially what type of payment terminals such as ATMs they need to integrate , what type of card   products they need to create for their clients and what are the payment platforms they need to   integrate to their system . 

 The bank needs are discussed in meetings in collaboration with their representatives . The main tool that   we use is the Mind Mapping design tool . 

 Selection : 

 The mind mapping tool helps me and customers here banks know better what they really need as   payment applications , to take note and consolidate information in a clear way from different individuals   both in my team and theirs . 

 Application : 

 As mentioned the discussion of bank needs in payment solutions are held in meetings with   representatives and stakeholders of the bank . We first define what topic we will discuss , for example   what payment terminal should be integrated to their system to solve their payment problems with their   clients . To process we use a white board to draw the map . We first write the title of the project they   want to integrate ‘ new payment ATM terminal ’ in a circle in the center of the board then we dive   deeper to the topic by creating main branches such as : current type ATM terminal that are already in   production , locations we want to put the new type of ATM , how we will provide the atm and from   where , what are the budget etc . we use very short phrases or single words while writing the branches .   Then we rearrange and structure the map using software tools and images as atm photos and atm   brands and colors to improve memory retention for all the participants . 

 Insights : 

 This way of brainstorming using mind mapping tool really help us to understand better the needs our   custemers , to define a scope such as what brand of atm terminal will be better suited for the production   environment of the bank system and what are the main parts that need to be changed to readapt the   existing data , to generate new ideas from each one in the meeting , and finally to understand the data   the bank would provide us and extract the meaning from it . This tool helps us as well to understand the   difficulties that will occur while processing and minimize the risk of failure of the project . 

 Approach : 

 My organization and I had already gone through multiple design thinking activities , the mind mapping   has helped us restructure our ideas and understand better one another . I think what we need in our   organization to improve innovation is to apply more the learning lunch design tool in our projects to   better experience the assumptions gathered in real environments and better provide services in term of   payment system to our customers . 

 Tina Shields
### Output: 