Using Mind Maps to understand the situation of an Oil and Gas company 

 Challenge 

 I work in digital consulting , specifically with my teams we identify IT problems inside a   company and propose feasible solutions to solve them . Great part of our work is gathering   data and information from inside the company trough different methods ( interviews ,   documents , spread sheets , etc . ) and then using it to identify problems and inefficiencies .   This process can be considered as the “ what is ? ” of design thinking , and it is crucial to   achieve good solutions . 

 Selection 

 With my team , I use mind mapping as a tool to put all the information we gather so that we   can have a better understanding of the situation we are working on . That way , I can grasp   both the bigger picture and the important details that we can not miss when designing the   solution to the problem we want to solve . The process of constructing the mind map is a   team effort and it allows team members to share all the information they have that their other   teammates do not . This way , mind mapping allows us to put together all the dots of the “ what   is ? ” together so that we can start working on the “ what if ? ” . 

 Application 

 In one case we had to gather information from complex processes for an Oil and Gas   company that was looking to digitalize their operations . We conducted interviews with the   managers of all the different departments and gathered big picture data . Then we   interviewed the engineers that work in the field and gathered specific information regarding   crucial processes . Finally , we collected financial , technological , and business   documentation the company had and analyzed it . By the end , we had a large quantity of   vital information that we put together as a mind map on a wall at our offices . 

 Insights 

 We were able to understand the company work and business operations both from a big   picture and detailed way . This allowed us to find problems regarding IT that if solved would   have a big impact on the companies ’ revenues . Also , mind mapping allowed us to show the   problem to our client in a visual way and to explain the project to a consultant that joined us   mid project . Finally , we could build the solutions considering the “ what if ” and the implications   they could have on the client ’s business . 

 Approach 

 The main thing I would change next time I make a mind map , would be to start the mind   mapping process from the beginning of the information collection . This makes the whole   process easier and allows you to see the missing information you need . Also , it saves time   because you don´t need to go all over the information again to see where it fits on the mind   map . 


EMAIL: 
ID_NUM: 
NAME_STUDENT: 
PHONE_NUM: 
STREET_ADDRESS: 
URL_PERSONAL: 
USERNAME: 

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Using Mind Maps to understand the situation of an Oil and Gas company 

 Challenge 

 I work in digital consulting , specifically with my teams we identify IT problems inside a   company and propose feasible solutions to solve them . Great part of our work is gathering   data and information from inside the company trough different methods ( interviews ,   documents , spread sheets , etc . ) and then using it to identify problems and inefficiencies .   This process can be considered as the “ what is ? ” of design thinking , and it is crucial to   achieve good solutions . 

 Selection 

 With my team , I use mind mapping as a tool to put all the information we gather so that we   can have a better understanding of the situation we are working on . That way , I can grasp   both the bigger picture and the important details that we can not miss when designing the   solution to the problem we want to solve . The process of constructing the mind map is a   team effort and it allows team members to share all the information they have that their other   teammates do not . This way , mind mapping allows us to put together all the dots of the “ what   is ? ” together so that we can start working on the “ what if ? ” . 

 Application 

 In one case we had to gather information from complex processes for an Oil and Gas   company that was looking to digitalize their operations . We conducted interviews with the   managers of all the different departments and gathered big picture data . Then we   interviewed the engineers that work in the field and gathered specific information regarding   crucial processes . Finally , we collected financial , technological , and business   documentation the company had and analyzed it . By the end , we had a large quantity of   vital information that we put together as a mind map on a wall at our offices . 

 Insights 

 We were able to understand the company work and business operations both from a big   picture and detailed way . This allowed us to find problems regarding IT that if solved would   have a big impact on the companies ’ revenues . Also , mind mapping allowed us to show the   problem to our client in a visual way and to explain the project to a consultant that joined us   mid project . Finally , we could build the solutions considering the “ what if ” and the implications   they could have on the client ’s business . 

 Approach 

 The main thing I would change next time I make a mind map , would be to start the mind   mapping process from the beginning of the information collection . This makes the whole   process easier and allows you to see the missing information you need . Also , it saves time   because you don´t need to go all over the information again to see where it fits on the mind   map .
### Output: 