Fernanda Gonzalez 

 Challenge 

 I am a member of the business banking team for a technological service provider of a bank holding   company that still uses traditional methodologies regarding the development and management of   requirements , we have as a goal to generate profits for our clients and seek the satisfaction of our   clients ' clients , that is to say end users . 

 Working with a platform of a holding company includes challenges such as finding a single solution   for all the entities that manage this platform , which in this case are 4 , maintaining stability   between the individual requests of each bank and seeking to get new functionalities that   represent value to the end users . In the evolution of this platform , you have the opportunity to   add functionalities that are carried out today through an office , to pass it on to a virtual process so   that users avoid traveling , but now in times of pandemic . 

 Among the options we had was to wait for each entity to generate requests for the changes it   wanted to make , and then share it with the other members of the holding company and thus   reach an agreement to create the new functionality . 

 Selection 

 We used the visualization method to find out how they wanted the new features to look in front   of customers , making it easier for developers to understand and also looking for all the entities in   the holding to agree with the decision to make regarding the functionality that we were   generating . Taking into account the video Visualization Tool we realized that the design of the   functionalities made it complex and we did not always understand the functionalities that we   described through documents the same . 

 We also used storytelling , with this we understood the history of how users carried out   transactions from offices , we found their good and bad points , until we understood how we could   improve the functionality that we had already drawn giving additional value to the end user . 

 Application : 

 We met with all those interested in both the definition and the development , the tests and the   people in charge of the product , we had a meeting to know what the customer wanted and the   development was painting as it was understood , then we made a refinement of what we had   drawn taking into account stories of how users did the processes in the office , such as creating an   account and assigning its limits for transactions . 

 We realized that in the office the user entered the data in a form by hand for the creation of the   account and for the amounts the adviser who attended him took up to 30 min to define all the   limits taking into account all the types of transaction that could perform the user . 

 So when applying storytelling made us think of reducing the amount of information that had to be   entered to create the account , with a query to the bank 's databases we could bring the user 's data   and thus not having to enter them . And in the case of the amounts using " visualization " we made   the interface simple with a multiple assignment so that the user does not enter option by option a.   define it , but giving the option to modify the data that had already been entered one by one 

 Knowledge : 

 We realized that the design tools managed together make the process shorter , with the use of   “ visualization ” we were able to achieve a simple interface , but by understanding what it took for   the bank 's advisor , we improved the prototype we had made in the first “ visualization ” 

 Focus : 

 First I would use storytelling to better understand what happens to customers , I would also   perform a mind mapping to look for key points and thus improve the time in approaching the idea   that storytelling gives us and finally the visualization for the generation of a possible prototype . 


EMAIL: 
ID_NUM: 
NAME_STUDENT: Fernanda Gonzalez
PHONE_NUM: 
STREET_ADDRESS: 
URL_PERSONAL: 
USERNAME: 

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Fernanda Gonzalez 

 Challenge 

 I am a member of the business banking team for a technological service provider of a bank holding   company that still uses traditional methodologies regarding the development and management of   requirements , we have as a goal to generate profits for our clients and seek the satisfaction of our   clients ' clients , that is to say end users . 

 Working with a platform of a holding company includes challenges such as finding a single solution   for all the entities that manage this platform , which in this case are 4 , maintaining stability   between the individual requests of each bank and seeking to get new functionalities that   represent value to the end users . In the evolution of this platform , you have the opportunity to   add functionalities that are carried out today through an office , to pass it on to a virtual process so   that users avoid traveling , but now in times of pandemic . 

 Among the options we had was to wait for each entity to generate requests for the changes it   wanted to make , and then share it with the other members of the holding company and thus   reach an agreement to create the new functionality . 

 Selection 

 We used the visualization method to find out how they wanted the new features to look in front   of customers , making it easier for developers to understand and also looking for all the entities in   the holding to agree with the decision to make regarding the functionality that we were   generating . Taking into account the video Visualization Tool we realized that the design of the   functionalities made it complex and we did not always understand the functionalities that we   described through documents the same . 

 We also used storytelling , with this we understood the history of how users carried out   transactions from offices , we found their good and bad points , until we understood how we could   improve the functionality that we had already drawn giving additional value to the end user . 

 Application : 

 We met with all those interested in both the definition and the development , the tests and the   people in charge of the product , we had a meeting to know what the customer wanted and the   development was painting as it was understood , then we made a refinement of what we had   drawn taking into account stories of how users did the processes in the office , such as creating an   account and assigning its limits for transactions . 

 We realized that in the office the user entered the data in a form by hand for the creation of the   account and for the amounts the adviser who attended him took up to 30 min to define all the   limits taking into account all the types of transaction that could perform the user . 

 So when applying storytelling made us think of reducing the amount of information that had to be   entered to create the account , with a query to the bank 's databases we could bring the user 's data   and thus not having to enter them . And in the case of the amounts using " visualization " we made   the interface simple with a multiple assignment so that the user does not enter option by option a.   define it , but giving the option to modify the data that had already been entered one by one 

 Knowledge : 

 We realized that the design tools managed together make the process shorter , with the use of   “ visualization ” we were able to achieve a simple interface , but by understanding what it took for   the bank 's advisor , we improved the prototype we had made in the first “ visualization ” 

 Focus : 

 First I would use storytelling to better understand what happens to customers , I would also   perform a mind mapping to look for key points and thus improve the time in approaching the idea   that storytelling gives us and finally the visualization for the generation of a possible prototype .
### Output: 