Reflection – Storytelling 

 Author : Jean Pierre Jouanne 

 Challenge & Application 

 I am currently working in France in retirement homes called The Coca - Cola . During my working time , I greatly   interact with senior people . While taking this class , I realize that I use Storytelling on a daily basis .   Module 2 of the class introduce a concept that I love and that can be easily implementable while I try to   solve resident ’s problems and anxiety issues . I describe myself as an open - minded person that can easily   share lives stories with senior residents . By listening to their concerns , it helps me visualizing areas to   improve and start my thinking process in order to develop new strategies . By applying this strategy , I am   able to improve their satisfaction levels on many different levels ( canteen repartition , reorganization of   visits time and so on … ) . 

 Application 

 My story , I think , will talk to everyone reading this paper . During the difficult context on the crisis we are   all facing , the badly famous COVID-19 , I was able to use storytelling to comfort the elderly people I ’m   working with . During this stress - generating times , I was in charge of developing and addressing elderly   people needs . At the management meeting , the director of the center wanted to apply rules dictated by   our government strictly . I took a stand , explaining to the director that the situation needs to be   addressed differently while still addressing rules dictated by our national leaders . Then , I told them the   story of this old lady in the residence . This particular lady was especially impacted by this sanitary crisis ,   she was n’t sick , she was simply afraid about the consequences of sanitary restrictions . I took the time to   sit down and listen to her concerns . She explained me that she was n’t necessarily scared of being   contaminated , even though she knew it could be fatal for her . What was worrying her , was to fact of   being left alone in her room without any human interaction . She obviously needed attention from us   more than medical treatments . Thereafter , I opened up to her by confessing that the situation also had   a negative impact on myself . Simply the fact of opening up to this person , made her realize that we were   in same situation and that I would be here to support her even during this crisis . 

 Approach & Feedback 

 This story might sound straight forward , and it was for me too . However , after , listening and learning   from the class material , I realize the multiple applications for the storytelling tool . After talking to this   old charming person , it made me realize that the straight forward application of sanitary restrictions   could not be applied in our retirement house . Elderly residents should have a say on how to apply those   life saving restrictions in order to reduce the stress induce by this worldwide sanitary crisis . 

 After telling this story to the management board , I think they realized that their business was revolving   around elderly person wellness and not strictly only around the medical health . 

 In this case , we decided to integrate two types of “ Contactless meetups ” for family visits in The Coca - Cola that   were in adequation with sanitary regulation . First option , was to organize virtual family visits for   residents who were incline to select this method . The second one was to create a safe space were family   could see , hear , and talk their elderly family member without being in contact with them . 

 In conclusion , this course allowed me to better understand tools available to me for better responding   to previously unsolvable problems . In the future , I will be more incline to use visualization , mind   mapping and learning lunch tools in decisions making processes . 


EMAIL: 
ID_NUM: 
NAME_STUDENT: Jean Pierre Jouanne
PHONE_NUM: 
STREET_ADDRESS: 
URL_PERSONAL: 
USERNAME: 

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Reflection – Storytelling 

 Author : Jean Pierre Jouanne 

 Challenge & Application 

 I am currently working in France in retirement homes called The Coca - Cola . During my working time , I greatly   interact with senior people . While taking this class , I realize that I use Storytelling on a daily basis .   Module 2 of the class introduce a concept that I love and that can be easily implementable while I try to   solve resident ’s problems and anxiety issues . I describe myself as an open - minded person that can easily   share lives stories with senior residents . By listening to their concerns , it helps me visualizing areas to   improve and start my thinking process in order to develop new strategies . By applying this strategy , I am   able to improve their satisfaction levels on many different levels ( canteen repartition , reorganization of   visits time and so on … ) . 

 Application 

 My story , I think , will talk to everyone reading this paper . During the difficult context on the crisis we are   all facing , the badly famous COVID-19 , I was able to use storytelling to comfort the elderly people I ’m   working with . During this stress - generating times , I was in charge of developing and addressing elderly   people needs . At the management meeting , the director of the center wanted to apply rules dictated by   our government strictly . I took a stand , explaining to the director that the situation needs to be   addressed differently while still addressing rules dictated by our national leaders . Then , I told them the   story of this old lady in the residence . This particular lady was especially impacted by this sanitary crisis ,   she was n’t sick , she was simply afraid about the consequences of sanitary restrictions . I took the time to   sit down and listen to her concerns . She explained me that she was n’t necessarily scared of being   contaminated , even though she knew it could be fatal for her . What was worrying her , was to fact of   being left alone in her room without any human interaction . She obviously needed attention from us   more than medical treatments . Thereafter , I opened up to her by confessing that the situation also had   a negative impact on myself . Simply the fact of opening up to this person , made her realize that we were   in same situation and that I would be here to support her even during this crisis . 

 Approach & Feedback 

 This story might sound straight forward , and it was for me too . However , after , listening and learning   from the class material , I realize the multiple applications for the storytelling tool . After talking to this   old charming person , it made me realize that the straight forward application of sanitary restrictions   could not be applied in our retirement house . Elderly residents should have a say on how to apply those   life saving restrictions in order to reduce the stress induce by this worldwide sanitary crisis . 

 After telling this story to the management board , I think they realized that their business was revolving   around elderly person wellness and not strictly only around the medical health . 

 In this case , we decided to integrate two types of “ Contactless meetups ” for family visits in The Coca - Cola that   were in adequation with sanitary regulation . First option , was to organize virtual family visits for   residents who were incline to select this method . The second one was to create a safe space were family   could see , hear , and talk their elderly family member without being in contact with them . 

 In conclusion , this course allowed me to better understand tools available to me for better responding   to previously unsolvable problems . In the future , I will be more incline to use visualization , mind   mapping and learning lunch tools in decisions making processes .
### Output: 