Mind Mapping 

 CHALLENGE 

 I am a project manager in an Italian production company . Our sector is thermoplastic moulding and I   specifically lead projects of molds building , modification and repairments . When I took on the role , these   projects were operated a bit too “ casually ” and without following SOPs . I was asked by the management to   find a solution that would make the process more efficient , controllable , and to collect information all   together . Being new in the company , I chose to involve everyone in the ideation of the software , making   clear that we would focus on how this would be good and useful for our clients . 

 SELECTION 

 I suggested the use of mind mapping as the tool to design the solution , in order to give the opportunity for   everyone to say what they think and what they really need . I thought this as a crucial point , as they would   not use it correctly and with enthusiasm if they felt it was imposed by me , a new manager that they did not   even know . 

 APPLICATION 

 We started a meeting with me showing all the data I had collected and briefly explaining what I understood   from previous private chats with each one of the members , in order to agree with them on the process and   procedures to follow . Once we all agreed even on the details , I wrote it on a whiteboard . Now that we had   a concrete idea of what we were talking about , I asked them to start writing sticky notes about all the   problems they saw in the management and execution of the projects . 

 They were skeptical at first , so I started with one problem and some other followed , encouraging others .   After 20 minutes we had a whiteboard full of ideas . We all agreed on how to grouping the notes and , so   doing , we developed a better understanding of the priority and gravity of each problem . 

 Acknowledging this , we started writing down proposals to solve these problems and we grouped them .   Everyone felt more in control and definitely less discouraged than when I first met them . They were   convinced that there was no way to avoid spending time to call each other to ask for information . 

 It was clear that the solution we all agreed we needed was a software . We aligned with the functions it had   to have , thus I proposed one I knew how to use well and said that we could start trying with a pilot project .   They all agreed and we are now using it very well ! 

 INSIGHT 

 After this exercise , I was incredibly satisfied . I was sure I had prevented a huge problem , that is ,   dissatisfaction and inaction . I already knew it in theory but in this way I really experienced the importance   of inventing a solution trough teamwork and collaboration , after having given space to everyone . I certainly   gained leadership and they thanked me , saying this was the first meeting where they had fun . The   implementation has run smoothly certainly thanks to this powerful tool , that is , mind mapping . 

 APPROACH 

 I would use it again for future meetings that tackle similar issues . I would certainly improve something in   how I led the meeting , as there were too many interruptions and people who criticized others . Specifically , I   will make everyone aware that there are rules to be respected and I will list them . In case of disrespect of   some rules , I would refer to it so that they can easily understand which behavior they have to change . 


EMAIL: 
ID_NUM: 
NAME_STUDENT: 
PHONE_NUM: 
STREET_ADDRESS: 
URL_PERSONAL: 
USERNAME: 

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Mind Mapping 

 CHALLENGE 

 I am a project manager in an Italian production company . Our sector is thermoplastic moulding and I   specifically lead projects of molds building , modification and repairments . When I took on the role , these   projects were operated a bit too “ casually ” and without following SOPs . I was asked by the management to   find a solution that would make the process more efficient , controllable , and to collect information all   together . Being new in the company , I chose to involve everyone in the ideation of the software , making   clear that we would focus on how this would be good and useful for our clients . 

 SELECTION 

 I suggested the use of mind mapping as the tool to design the solution , in order to give the opportunity for   everyone to say what they think and what they really need . I thought this as a crucial point , as they would   not use it correctly and with enthusiasm if they felt it was imposed by me , a new manager that they did not   even know . 

 APPLICATION 

 We started a meeting with me showing all the data I had collected and briefly explaining what I understood   from previous private chats with each one of the members , in order to agree with them on the process and   procedures to follow . Once we all agreed even on the details , I wrote it on a whiteboard . Now that we had   a concrete idea of what we were talking about , I asked them to start writing sticky notes about all the   problems they saw in the management and execution of the projects . 

 They were skeptical at first , so I started with one problem and some other followed , encouraging others .   After 20 minutes we had a whiteboard full of ideas . We all agreed on how to grouping the notes and , so   doing , we developed a better understanding of the priority and gravity of each problem . 

 Acknowledging this , we started writing down proposals to solve these problems and we grouped them .   Everyone felt more in control and definitely less discouraged than when I first met them . They were   convinced that there was no way to avoid spending time to call each other to ask for information . 

 It was clear that the solution we all agreed we needed was a software . We aligned with the functions it had   to have , thus I proposed one I knew how to use well and said that we could start trying with a pilot project .   They all agreed and we are now using it very well ! 

 INSIGHT 

 After this exercise , I was incredibly satisfied . I was sure I had prevented a huge problem , that is ,   dissatisfaction and inaction . I already knew it in theory but in this way I really experienced the importance   of inventing a solution trough teamwork and collaboration , after having given space to everyone . I certainly   gained leadership and they thanked me , saying this was the first meeting where they had fun . The   implementation has run smoothly certainly thanks to this powerful tool , that is , mind mapping . 

 APPROACH 

 I would use it again for future meetings that tackle similar issues . I would certainly improve something in   how I led the meeting , as there were too many interruptions and people who criticized others . Specifically , I   will make everyone aware that there are rules to be respected and I will list them . In case of disrespect of   some rules , I would refer to it so that they can easily understand which behavior they have to change .
### Output: 