Design Thinking for Innovation 

 Assignment 

 Challenge 

 My husband and I are currently living at my parent - in - law ’s since our house is currently under   construction .   Few months ago , my parents bought the neighboring house to convert it into a bed &   breakfast . My father - in - law being a handyman , he decided to renovate the house by himself . My   husband and I are of course helping him out . However , working with him is not always easy - peasy . The   first thing that stroke me when working with him is that he could never find his tools . He always lost   them . Secondly he would leave all the waste randomly on the ground ( rock wool , pieces of   plasterboard , pieces of wood etc . ) leading to a happy mess in most of the rooms in which he works . As   a result , he would waste a lot of time looking for the things he needed and we would have a terrible   time trying to follow the reasoning behind his organization . 

 My challenge is therefore to find a way to keep things more or less ordered and organized while   working in this bed & breakfast in order to gain time and keep calm . 

 Selection 

 In the context of this challenge , I chose to use learning launch . 

 A learning launch is “ an experiment conducted in the marketplace quickly and inexpensively ” ( Design   Thinking for Innovation , p 167 ) . So in my own words , it is a way of testing ideas in the reality and see   how people behave in interaction with that idea / solution .   It also enables to test assumptions and   improve bit by bit the solution instead of imposing a fully designed solution without any guarantee   that it would be adopted by the users . 

 In the context of my challenge , my goal is simple : I want to make sure that my father - in - law adopts   these improvements and that these improvements really brings added - value to the overall   organization of the construction site . 

 Application 

 The overall goals of my learning launch is : 

 -   The adoption rate of my improvement 

 -   The time gained 

 -   The cleanness 

 -   The overall atmosphere on the construction site 

 My very first action before starting any learning launch is to observe how my father - in - law behave and   understand where I could bring some improvement . So here are observations that I made in order to   derive assumptions that will be tested during this first learning launch – there are many more but for   the sake of this exercise , I will focus on the following ones . 

 Observation /patterns   Assumptions 

 General behavior of my father - in - law in   life 

 A. UNCONSCOUS   ADOPTION   /   ABSENT- 

 MINDEDNESS - PROOF - My father - in - law is not   willing to work in a messy environment but is just   too absent - minded to keep it ordered . He works   on intuition and would naturally follow any   processes , order that is unconsciously easy to   follow , that he does not need to think through . 

 He put his tools on the nearest surface in   the room he would work in , if no table   was nearby , he would put them on the   ground .   The tool he usually lost were the one that   he used the most and that he would use   in every room .   My father - in - law is not detailed - oriented   and likes to be efficient . 

 B. PROXIMITY : If my father - in - law would have the 

 same surface / recipient always nearby , he would   put his tools each time back on that surface 

 C. MOBILITY : My father - in - law would be willing to 

 carry that surface / recipient with him if it is easy   to do so . 

 D. FREQUENCY : The most time - consuming loss are 

 the tools that My father - in - law frequently uses 

 E. SPEED : my father - in - law will gain time because he 

 wo n’t look for his tool anymore 

 F. PRACTICALITY : My father - in - law needs a solution 

 that is efficient . It can not require a neat and time- consuming ordering 

 The solution I wanted to put in place is very simple . I sorted the tools used by father - in - law according   to their frequency of use for the works planned for one day . The most frequently used tools are put in   an ironed bucket that can be easily carried and brought from one room to another . I conducted this   experience for one day and checked the following metrics : 

 Untested assumption   Success metric for Learning Launch 

 UNCONSCIOUS   ADOPTION   /   ABSENT- 

 MINDEDNESS - PROOF 

 Only one quick explanation is enough for the   solution to work . No other warning , explanation   must be given during the entire duration of the   experiment 

 PROXIMITY   As the bucket is near my father - in - law ,    90 % of the tools inside the bucket at the end of   the day are the same as in the morning 

 MOBILITY   The solution is brought in each room in which my   father - in - law works 

 FREQUENCY   90 % of the tools inside the bucket at the end of   the day are the same as in the morning 

 SPEED   # times my father - in - law looks for a tool he lost   # total time spent looking for his tools   Compared to the average day before the   experiment 

 PRACTICALITY   My father - in - law rates 4/5 how practical this   solution is 

 Insights 

 This small learning launch might sound very simple but confirmed key hypothesis that would influence   the next small improvement I would try on my father - in - law as it proves all key assumptions 

 -   Unconscious adoption / absent - minded proof : the results are very positive and shows that my   father - in - law adopts the solution without any repeating warnings / explanations . It shows   therefore his willingness to improve his organization as long as it is easy , intuitive and practical . 

 -   The solution would significantly optimize the time he spent working that house and reduce by   90 % the time spent looking after his tool . 

 The only pitfall I see is that he tends to add more tools to his bucket until it becomes too heavy to   carry . This is why I decided for my next learning launch to further sort his tools and try different buckets   based on different frequency , usage and type of tool ( cut , hammers etc . ) . 

 But this is another story as the learning launch explained above is the very first of a long list of   improvement I put in place . 

 Approach 

 It is interesting to use the learning launch to test unconscious response to improvement and solutions .   However , I think that a better process for organization is the mind - mapping that allows to organize ,   and structure items based on labels / functions / frequency etc . In that case , I would have used mind- mapping before starting the construction work in order to organize the site before anything starts .   It   would however require a direct involvement of my father - in - law in that process which he would have   most probably not have agreed upon . 

 I really recommend learning launch to help absent - minded people to adopt organization system   unconsciously as these mechanisms would be designed specifically for their unconscious needs and   processes . 


EMAIL: 
ID_NUM: 
NAME_STUDENT: 
PHONE_NUM: 
STREET_ADDRESS: 
URL_PERSONAL: 
USERNAME: 

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Design Thinking for Innovation 

 Assignment 

 Challenge 

 My husband and I are currently living at my parent - in - law ’s since our house is currently under   construction .   Few months ago , my parents bought the neighboring house to convert it into a bed &   breakfast . My father - in - law being a handyman , he decided to renovate the house by himself . My   husband and I are of course helping him out . However , working with him is not always easy - peasy . The   first thing that stroke me when working with him is that he could never find his tools . He always lost   them . Secondly he would leave all the waste randomly on the ground ( rock wool , pieces of   plasterboard , pieces of wood etc . ) leading to a happy mess in most of the rooms in which he works . As   a result , he would waste a lot of time looking for the things he needed and we would have a terrible   time trying to follow the reasoning behind his organization . 

 My challenge is therefore to find a way to keep things more or less ordered and organized while   working in this bed & breakfast in order to gain time and keep calm . 

 Selection 

 In the context of this challenge , I chose to use learning launch . 

 A learning launch is “ an experiment conducted in the marketplace quickly and inexpensively ” ( Design   Thinking for Innovation , p 167 ) . So in my own words , it is a way of testing ideas in the reality and see   how people behave in interaction with that idea / solution .   It also enables to test assumptions and   improve bit by bit the solution instead of imposing a fully designed solution without any guarantee   that it would be adopted by the users . 

 In the context of my challenge , my goal is simple : I want to make sure that my father - in - law adopts   these improvements and that these improvements really brings added - value to the overall   organization of the construction site . 

 Application 

 The overall goals of my learning launch is : 

 -   The adoption rate of my improvement 

 -   The time gained 

 -   The cleanness 

 -   The overall atmosphere on the construction site 

 My very first action before starting any learning launch is to observe how my father - in - law behave and   understand where I could bring some improvement . So here are observations that I made in order to   derive assumptions that will be tested during this first learning launch – there are many more but for   the sake of this exercise , I will focus on the following ones . 

 Observation /patterns   Assumptions 

 General behavior of my father - in - law in   life 

 A. UNCONSCOUS   ADOPTION   /   ABSENT- 

 MINDEDNESS - PROOF - My father - in - law is not   willing to work in a messy environment but is just   too absent - minded to keep it ordered . He works   on intuition and would naturally follow any   processes , order that is unconsciously easy to   follow , that he does not need to think through . 

 He put his tools on the nearest surface in   the room he would work in , if no table   was nearby , he would put them on the   ground .   The tool he usually lost were the one that   he used the most and that he would use   in every room .   My father - in - law is not detailed - oriented   and likes to be efficient . 

 B. PROXIMITY : If my father - in - law would have the 

 same surface / recipient always nearby , he would   put his tools each time back on that surface 

 C. MOBILITY : My father - in - law would be willing to 

 carry that surface / recipient with him if it is easy   to do so . 

 D. FREQUENCY : The most time - consuming loss are 

 the tools that My father - in - law frequently uses 

 E. SPEED : my father - in - law will gain time because he 

 wo n’t look for his tool anymore 

 F. PRACTICALITY : My father - in - law needs a solution 

 that is efficient . It can not require a neat and time- consuming ordering 

 The solution I wanted to put in place is very simple . I sorted the tools used by father - in - law according   to their frequency of use for the works planned for one day . The most frequently used tools are put in   an ironed bucket that can be easily carried and brought from one room to another . I conducted this   experience for one day and checked the following metrics : 

 Untested assumption   Success metric for Learning Launch 

 UNCONSCIOUS   ADOPTION   /   ABSENT- 

 MINDEDNESS - PROOF 

 Only one quick explanation is enough for the   solution to work . No other warning , explanation   must be given during the entire duration of the   experiment 

 PROXIMITY   As the bucket is near my father - in - law ,    90 % of the tools inside the bucket at the end of   the day are the same as in the morning 

 MOBILITY   The solution is brought in each room in which my   father - in - law works 

 FREQUENCY   90 % of the tools inside the bucket at the end of   the day are the same as in the morning 

 SPEED   # times my father - in - law looks for a tool he lost   # total time spent looking for his tools   Compared to the average day before the   experiment 

 PRACTICALITY   My father - in - law rates 4/5 how practical this   solution is 

 Insights 

 This small learning launch might sound very simple but confirmed key hypothesis that would influence   the next small improvement I would try on my father - in - law as it proves all key assumptions 

 -   Unconscious adoption / absent - minded proof : the results are very positive and shows that my   father - in - law adopts the solution without any repeating warnings / explanations . It shows   therefore his willingness to improve his organization as long as it is easy , intuitive and practical . 

 -   The solution would significantly optimize the time he spent working that house and reduce by   90 % the time spent looking after his tool . 

 The only pitfall I see is that he tends to add more tools to his bucket until it becomes too heavy to   carry . This is why I decided for my next learning launch to further sort his tools and try different buckets   based on different frequency , usage and type of tool ( cut , hammers etc . ) . 

 But this is another story as the learning launch explained above is the very first of a long list of   improvement I put in place . 

 Approach 

 It is interesting to use the learning launch to test unconscious response to improvement and solutions .   However , I think that a better process for organization is the mind - mapping that allows to organize ,   and structure items based on labels / functions / frequency etc . In that case , I would have used mind- mapping before starting the construction work in order to organize the site before anything starts .   It   would however require a direct involvement of my father - in - law in that process which he would have   most probably not have agreed upon . 

 I really recommend learning launch to help absent - minded people to adopt organization system   unconsciously as these mechanisms would be designed specifically for their unconscious needs and   processes .
### Output: 