Reflection – Learning Launch 

 Challenge 

 I work in one of the major American banks . I work in the finance department and our duties are   controls and processes . So inherently our mindsets were built and trained for efficiency and   uncertainty avoidance . 

 The recent initiatives in digital transformation is the greatest challenge for the whole department ,   for reasons : 

 1 . Many in the department have their entire career on the same job – they have very narrow   repertoire . 

 2 . They do not understand new technology , some do n’t even want to learn . They do not appreciate   how innovation can change their work for the better . 

 3 . Many have “ Fixed mindsets ” ; even all of us are financial specialists which know our trade very   well . Few have the kind of “ Growth mindsets ” which appreciate learning and ready for the era of   digital transformation . 

 I have always been tech - savvy and passionate about using technology to transform the traditional   finance industry . After I took a master ’s degree in data Analytics , I was nominated as part of the   leads in this digital transformation initiative . 

 There are challenges we faced in 3 main areas . Attitudes , Talents , and business ideas . 

 Selection 

 I want to talk about Learning Launch because this whole digital transformation was something alien   which never exist before in our department . And none of our leaders had the expertise to lead one .   So , a learning process is the best way to approach it . We are going into the unknown and the dark ,   so might as well take smaller steps and try to make it right . 

 Application 

 Instead of making a full bloom plan and change the way we work overnight all - together , we decided   to take an approach which is more iterative and inclusive . We think digital transformation is not a   switch of a button . It is a change for everyone , and we should be all learning and experimenting   what works for each of us . 

 These are the launches we attempted : 

 Civilian - driven digital community 

 We understand not everyone have the same skillset to prepare for the transformation and not   everyone wants to have the same level of involvement . But we believe that if we want inclusion and   innovation , we need to include more employees and let them be the part of the movement ; design   together the changes to come . 

 We asked for volunteers to join the planning and design before we even have solid plan . This soften   the rigid attitude people have toward the transformation and make people feel they are part of it . As   time goes , it even surprises us with the hidden talents which we did n’t know about . From there a lot   of good ideas were generated . 

 Use case based idea generation 

 Instead of investing millions of dollars on a new system solution to imagine it can change everything ,   we are taking an alternative approach . 

 We first spent time on upskilling our staff in digital tools , introducing data - centric mindset . And then   we slowly let our employees which are also the end user of the digital product , to come up with idea   and specifications to build a solution . Our work as manager was to link up the digital community and   technology to build a prototype for the use case owner . In some case it worked , and we could scale   the solution to other business . Some we could use the prototype technical specification to build it   into the main system framework . 

 Insight 

 It was a slow iterative process and we let failures happen .   Yet they are managed at low cost . As   employees operate these projects on a volunteer basis ; anything is a bonus and failure does not hurt   one ’s career . We are satisficing efficiency but , in the process , everything is a learning and I think it is   also part of the digital transformation . 

 Approach 

 Result delivery became an issue as we let things happen too organically . 

 This year we have set up a team focus on idea management and keeping track of how far and how   well we are doing on these ideas . I think this is part of the “ What ’s work ” in design thinking which   we did not do very well . 


EMAIL: 
ID_NUM: 
NAME_STUDENT: 
PHONE_NUM: 
STREET_ADDRESS: 
URL_PERSONAL: 
USERNAME: 

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Reflection – Learning Launch 

 Challenge 

 I work in one of the major American banks . I work in the finance department and our duties are   controls and processes . So inherently our mindsets were built and trained for efficiency and   uncertainty avoidance . 

 The recent initiatives in digital transformation is the greatest challenge for the whole department ,   for reasons : 

 1 . Many in the department have their entire career on the same job – they have very narrow   repertoire . 

 2 . They do not understand new technology , some do n’t even want to learn . They do not appreciate   how innovation can change their work for the better . 

 3 . Many have “ Fixed mindsets ” ; even all of us are financial specialists which know our trade very   well . Few have the kind of “ Growth mindsets ” which appreciate learning and ready for the era of   digital transformation . 

 I have always been tech - savvy and passionate about using technology to transform the traditional   finance industry . After I took a master ’s degree in data Analytics , I was nominated as part of the   leads in this digital transformation initiative . 

 There are challenges we faced in 3 main areas . Attitudes , Talents , and business ideas . 

 Selection 

 I want to talk about Learning Launch because this whole digital transformation was something alien   which never exist before in our department . And none of our leaders had the expertise to lead one .   So , a learning process is the best way to approach it . We are going into the unknown and the dark ,   so might as well take smaller steps and try to make it right . 

 Application 

 Instead of making a full bloom plan and change the way we work overnight all - together , we decided   to take an approach which is more iterative and inclusive . We think digital transformation is not a   switch of a button . It is a change for everyone , and we should be all learning and experimenting   what works for each of us . 

 These are the launches we attempted : 

 Civilian - driven digital community 

 We understand not everyone have the same skillset to prepare for the transformation and not   everyone wants to have the same level of involvement . But we believe that if we want inclusion and   innovation , we need to include more employees and let them be the part of the movement ; design   together the changes to come . 

 We asked for volunteers to join the planning and design before we even have solid plan . This soften   the rigid attitude people have toward the transformation and make people feel they are part of it . As   time goes , it even surprises us with the hidden talents which we did n’t know about . From there a lot   of good ideas were generated . 

 Use case based idea generation 

 Instead of investing millions of dollars on a new system solution to imagine it can change everything ,   we are taking an alternative approach . 

 We first spent time on upskilling our staff in digital tools , introducing data - centric mindset . And then   we slowly let our employees which are also the end user of the digital product , to come up with idea   and specifications to build a solution . Our work as manager was to link up the digital community and   technology to build a prototype for the use case owner . In some case it worked , and we could scale   the solution to other business . Some we could use the prototype technical specification to build it   into the main system framework . 

 Insight 

 It was a slow iterative process and we let failures happen .   Yet they are managed at low cost . As   employees operate these projects on a volunteer basis ; anything is a bonus and failure does not hurt   one ’s career . We are satisficing efficiency but , in the process , everything is a learning and I think it is   also part of the digital transformation . 

 Approach 

 Result delivery became an issue as we let things happen too organically . 

 This year we have set up a team focus on idea management and keeping track of how far and how   well we are doing on these ideas . I think this is part of the “ What ’s work ” in design thinking which   we did not do very well .
### Output: 