- DESIGN THINKING - STORYTELLING 

 Challenge : My challenge is to present to a quality management company , 

 the Design Thinking methodology as a path to excellence and difference in the 

 market , as well as its benefits for the development of the company and how it can 

 improve its services and relations with your customers through this innovative 

 method . For that , I used the Storytelling tool to tell the story of Design Thinking . 

 Selection : A Storytelling tool is an accounting way of telling a story . It 

 facilitates the way we communicate , allowing a person who is telling to view the 

 story , thus being able to better understand what is being narrated . It is done in a 

 creative way with an engaging narrative and audiovisual resources creating 

 magic and fun . According to the fourth video of module 2 , the author says that 

 storytelling makes strategies simple , it gives color and life to the plot , making 

 them better . In other words , it is an action plan that tends to improve a company 's 

 internal process . 

 Application : First , I created a video where I narrated how the tool came 

 about , how it works , and when and where it can be applied . Through a game of 

 images , I showed what benefits it offers . Then , I showed , through illustrations , 

 examples of companies that use this method , to understand how consumers 

 behave and adapt their products and services , with the aim of expanding and 

 strengthen the relationship with customers by offering experiences and that 

 consequently became market favorites , such as Coca - cola , Netflix and Aplee . 

 Finally , at the end of the narrative , I showed the path that your company could 

 take , applying the improvements that the tool offers . 

 It was applied effectively , because the client was able to visualize the story 

 and was able to understand how it works , even liking the idea and wanting to use 

 it . 

 Insight : As an insight , I realized how some actions of a simple tool can 

 change so much for the better . Design Thinking is something that should be used 

 in all organizations , as this way , we would have more people working happily , 

 more happy and satisfied customers and more companies growing . 

 The tool also showed me that it can be applied to everything in life , it can 

 be applied when we seek improvements and when we seek to understand other 

 people , because when we put ourselves in the other 's place , we can feel their 

 pain and understand their vision , and only then will we succeed design something 

 aimed at him . 

 Approach : Next time , still using the Storytelling tool , I will also use the 

 mind map to work together , as a better form of communication , as this way I will 

 be able to better understand the person I will be attending . 


EMAIL: 
ID_NUM: 
NAME_STUDENT: 
PHONE_NUM: 
STREET_ADDRESS: 
URL_PERSONAL: 
USERNAME: 

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: - DESIGN THINKING - STORYTELLING 

 Challenge : My challenge is to present to a quality management company , 

 the Design Thinking methodology as a path to excellence and difference in the 

 market , as well as its benefits for the development of the company and how it can 

 improve its services and relations with your customers through this innovative 

 method . For that , I used the Storytelling tool to tell the story of Design Thinking . 

 Selection : A Storytelling tool is an accounting way of telling a story . It 

 facilitates the way we communicate , allowing a person who is telling to view the 

 story , thus being able to better understand what is being narrated . It is done in a 

 creative way with an engaging narrative and audiovisual resources creating 

 magic and fun . According to the fourth video of module 2 , the author says that 

 storytelling makes strategies simple , it gives color and life to the plot , making 

 them better . In other words , it is an action plan that tends to improve a company 's 

 internal process . 

 Application : First , I created a video where I narrated how the tool came 

 about , how it works , and when and where it can be applied . Through a game of 

 images , I showed what benefits it offers . Then , I showed , through illustrations , 

 examples of companies that use this method , to understand how consumers 

 behave and adapt their products and services , with the aim of expanding and 

 strengthen the relationship with customers by offering experiences and that 

 consequently became market favorites , such as Coca - cola , Netflix and Aplee . 

 Finally , at the end of the narrative , I showed the path that your company could 

 take , applying the improvements that the tool offers . 

 It was applied effectively , because the client was able to visualize the story 

 and was able to understand how it works , even liking the idea and wanting to use 

 it . 

 Insight : As an insight , I realized how some actions of a simple tool can 

 change so much for the better . Design Thinking is something that should be used 

 in all organizations , as this way , we would have more people working happily , 

 more happy and satisfied customers and more companies growing . 

 The tool also showed me that it can be applied to everything in life , it can 

 be applied when we seek improvements and when we seek to understand other 

 people , because when we put ourselves in the other 's place , we can feel their 

 pain and understand their vision , and only then will we succeed design something 

 aimed at him . 

 Approach : Next time , still using the Storytelling tool , I will also use the 

 mind map to work together , as a better form of communication , as this way I will 

 be able to better understand the person I will be attending .
### Output: 