REFLECTION - Visualization 

 James Gray   1 

 Challenge 

 A few weeks ago , my team was asked to hold a workshop to develop a roadmap to demonstrate the   plan for reforming IT procurement and usage throughout the MTN ( ISET Charguia ) .   This   roadmap had to be simple enough to provide a “ cheat sheet ” for incoming cabinet members to rapidly   consume and understand the path forward to reforming IT across the ISET Charguia .   We collected stakeholders   and set the date to hold the workshop . 

 Due to the diversity of the stakeholders ( From multiple departments and organizations within the ISET Charguia ) ,   we knew that we would have to rapidly work towards building consensus within the group to keep them   focused towards the end goal .   The Workshop began with a round table to discuss existing processes ,   procedures , and issues that the various stakeholders were having relative to their departments .   This   approach could have rapidly developed into a heated discussion about the various problems ,   roadblocks , etc . concerning IT processes within the ISET Charguia . 

 Selection 

 Due to the desired outcome of an overall roadmap for reforming IT across the ISET Charguia , and already   possessing a strong understanding of the stakeholders , the visualization tool was selected as the best   tool to use for guiding our stakeholders to a solution .   Our team thought that using visualization   techniques would yield additional graphics to support developing an overarching strategy for the reform   plan .   Additionally , we felt that getting the stakeholders to visualize the various processes would ease   understanding and ease the path to consensus . 

 Application 

 As expected the meeting began with a heated discussion of various processes and procedures and   rapidly took on the air of complaint about problems within stakeholder ’s mission areas .   Our team   decided to start the visualization process to help the involved parties see the overall problem in its   current state .   We started with having stakeholders develop a timeline incorporating a swim lane , similar   to those used with process flowcharts , and followed with markers to show major process points and   times .   We stood at a whiteboard and assisted the stakeholders to develop their own areas of the   roadmap .   After the individual stakeholder “ Maps ” were created , we combined the individual roadmaps   into a single roadmap that visualized the current state of IT within the ISET Charguia .   After the “ Current state ”   map was created , we then focused the stakeholders to optimize the current state and determine a clear   path forward for reforming the processes and procedures involved with IT procurement .   This combined   and optimized roadmap , through a series of revisions , will serve as the business plan going forward to   reform IT across the ISET Charguia . 

 Insight 

 Complex problems are sometimes easier to understand when shown visually .   Our workshop could have   rapidly developed into an unproductive morass of blame and temper sharing , however visualization   tools helped us to focus the group to the development of “ As is ” states for their processes and to focus   the group writ large to develop solutions vice debate the problems in an existing framework .   Using the 

 REFLECTION - Visualization 

 James Gray   2 

 visualization tools , we were ultimately able to focus the stakeholders present to work towards a   common goal , vice debating problems areas . 

 Approach 

 Overall , I think we will use the visualization tool again to gain insight into complex problems and   processes .   Our methodology was effective at framing the problem and obtaining a solution .   Things I   would do differently would be “ Pre - visualize ” to ensure that all the right stakeholders were brought into   the discussion .   During our workshop , it was illuminated that a few of the key members of the   stakeholder group were missing , predominantly from outside organizations that have a significant   influence on Information technologies within the ISET Charguia .   Additionally , I think having a bank of concepts or   supporting iconography would assist with the development of an end - product as this accounted for a   significant amount of discussion and debate . 


EMAIL: 
ID_NUM: 
NAME_STUDENT: James Gray, James Gray
PHONE_NUM: 
STREET_ADDRESS: 
URL_PERSONAL: 
USERNAME: 

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: REFLECTION - Visualization 

 James Gray   1 

 Challenge 

 A few weeks ago , my team was asked to hold a workshop to develop a roadmap to demonstrate the   plan for reforming IT procurement and usage throughout the MTN ( ISET Charguia ) .   This   roadmap had to be simple enough to provide a “ cheat sheet ” for incoming cabinet members to rapidly   consume and understand the path forward to reforming IT across the ISET Charguia .   We collected stakeholders   and set the date to hold the workshop . 

 Due to the diversity of the stakeholders ( From multiple departments and organizations within the ISET Charguia ) ,   we knew that we would have to rapidly work towards building consensus within the group to keep them   focused towards the end goal .   The Workshop began with a round table to discuss existing processes ,   procedures , and issues that the various stakeholders were having relative to their departments .   This   approach could have rapidly developed into a heated discussion about the various problems ,   roadblocks , etc . concerning IT processes within the ISET Charguia . 

 Selection 

 Due to the desired outcome of an overall roadmap for reforming IT across the ISET Charguia , and already   possessing a strong understanding of the stakeholders , the visualization tool was selected as the best   tool to use for guiding our stakeholders to a solution .   Our team thought that using visualization   techniques would yield additional graphics to support developing an overarching strategy for the reform   plan .   Additionally , we felt that getting the stakeholders to visualize the various processes would ease   understanding and ease the path to consensus . 

 Application 

 As expected the meeting began with a heated discussion of various processes and procedures and   rapidly took on the air of complaint about problems within stakeholder ’s mission areas .   Our team   decided to start the visualization process to help the involved parties see the overall problem in its   current state .   We started with having stakeholders develop a timeline incorporating a swim lane , similar   to those used with process flowcharts , and followed with markers to show major process points and   times .   We stood at a whiteboard and assisted the stakeholders to develop their own areas of the   roadmap .   After the individual stakeholder “ Maps ” were created , we combined the individual roadmaps   into a single roadmap that visualized the current state of IT within the ISET Charguia .   After the “ Current state ”   map was created , we then focused the stakeholders to optimize the current state and determine a clear   path forward for reforming the processes and procedures involved with IT procurement .   This combined   and optimized roadmap , through a series of revisions , will serve as the business plan going forward to   reform IT across the ISET Charguia . 

 Insight 

 Complex problems are sometimes easier to understand when shown visually .   Our workshop could have   rapidly developed into an unproductive morass of blame and temper sharing , however visualization   tools helped us to focus the group to the development of “ As is ” states for their processes and to focus   the group writ large to develop solutions vice debate the problems in an existing framework .   Using the 

 REFLECTION - Visualization 

 James Gray   2 

 visualization tools , we were ultimately able to focus the stakeholders present to work towards a   common goal , vice debating problems areas . 

 Approach 

 Overall , I think we will use the visualization tool again to gain insight into complex problems and   processes .   Our methodology was effective at framing the problem and obtaining a solution .   Things I   would do differently would be “ Pre - visualize ” to ensure that all the right stakeholders were brought into   the discussion .   During our workshop , it was illuminated that a few of the key members of the   stakeholder group were missing , predominantly from outside organizations that have a significant   influence on Information technologies within the ISET Charguia .   Additionally , I think having a bank of concepts or   supporting iconography would assist with the development of an end - product as this accounted for a   significant amount of discussion and debate .
### Output: 