Challenge : 

 I have been working in the Corporate Financing Sector as a Relationship Manager for more   than 15 years and one of the main difficulties that arose during the last period is the   increasing need for “ Know Your Customer ” ( KYC ) reporting . In particular , all corporate clients   are obliged on an annually basis to fill out , sign and submit several different and complexed   KYC documents and provide information about income and beneficial owners . This need is   currently met through a highly bureaucratic procedure that is time - consuming for both parties   and causes a lot of frustration mainly for our clients . 

 In order to improve the workflow of this procedure , a team was set up including some   Relationship Managers and members of the Business Development , Compliance and IT   Departments . Our goal was to determine the malfunctions of the current procedure and end   up to a faster and simpler workflow in order to make it easier for our corporate clients to   submit the requested information . 

 Selection : 

 All team members agreed that any solutions concluded after the procedure assessment   should be tested by a small client segment before they are widely implemented on all   corporate portfolio . Therefore , the learning launch tool was selected that will be provide us   the necessary feedback before the new workflow is applied . 

 Application : 

 The team ’s assessment pointed out that possibly the biggest problem was the large number   of KYC documents that have to be filled out , signed and submitted throughout the year and   in various points of time . Therefore , it was suggested that all KYC information should be   provided in one comprehensive document ( containing all necessary data ) submitted once a   year . A new draft KYC report was made from scratch and it was sent out to approximately   5 % of our clientele to be filled out and tested as part of a new possible workflow . In addition ,   the IT Department set up e - versions of all existing KYC reports that would be available online   through the corporate e - banking sites of the same client segment . The team ’s goal was to   gain feedback for both solutions provided ( one full KYC report or online completion of the   various existing documents ) before deciding which one to adopt . 

 Insight : 

 The results of the learning launch clearly illustrated that the online completion of all reports   was preferred by the clientele . In specific , the vast majority of them selected the online   reports instead of the new sole but comprehensive documentation that was created as it was   found a lot easier to complete the procedure online . The wide acceptance of the online   solution demonstrated that the use of e - banking should be preferred in more aspects of the   daily business and therefore must be further developed . 

 Approach : 

 All procedure amendments within the Bank require the use of many internal resources but   also involve strict limitations in cost and time . The learning launch tool provides the necessary   feedback required before they are implemented in order to avoid any malfunctions or client   discontent . It is found to be the most informative and accurate tool before applying changes   and should be used more widely . 


EMAIL: 
ID_NUM: 
NAME_STUDENT: 
PHONE_NUM: 
STREET_ADDRESS: 
URL_PERSONAL: 
USERNAME: 

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Challenge : 

 I have been working in the Corporate Financing Sector as a Relationship Manager for more   than 15 years and one of the main difficulties that arose during the last period is the   increasing need for “ Know Your Customer ” ( KYC ) reporting . In particular , all corporate clients   are obliged on an annually basis to fill out , sign and submit several different and complexed   KYC documents and provide information about income and beneficial owners . This need is   currently met through a highly bureaucratic procedure that is time - consuming for both parties   and causes a lot of frustration mainly for our clients . 

 In order to improve the workflow of this procedure , a team was set up including some   Relationship Managers and members of the Business Development , Compliance and IT   Departments . Our goal was to determine the malfunctions of the current procedure and end   up to a faster and simpler workflow in order to make it easier for our corporate clients to   submit the requested information . 

 Selection : 

 All team members agreed that any solutions concluded after the procedure assessment   should be tested by a small client segment before they are widely implemented on all   corporate portfolio . Therefore , the learning launch tool was selected that will be provide us   the necessary feedback before the new workflow is applied . 

 Application : 

 The team ’s assessment pointed out that possibly the biggest problem was the large number   of KYC documents that have to be filled out , signed and submitted throughout the year and   in various points of time . Therefore , it was suggested that all KYC information should be   provided in one comprehensive document ( containing all necessary data ) submitted once a   year . A new draft KYC report was made from scratch and it was sent out to approximately   5 % of our clientele to be filled out and tested as part of a new possible workflow . In addition ,   the IT Department set up e - versions of all existing KYC reports that would be available online   through the corporate e - banking sites of the same client segment . The team ’s goal was to   gain feedback for both solutions provided ( one full KYC report or online completion of the   various existing documents ) before deciding which one to adopt . 

 Insight : 

 The results of the learning launch clearly illustrated that the online completion of all reports   was preferred by the clientele . In specific , the vast majority of them selected the online   reports instead of the new sole but comprehensive documentation that was created as it was   found a lot easier to complete the procedure online . The wide acceptance of the online   solution demonstrated that the use of e - banking should be preferred in more aspects of the   daily business and therefore must be further developed . 

 Approach : 

 All procedure amendments within the Bank require the use of many internal resources but   also involve strict limitations in cost and time . The learning launch tool provides the necessary   feedback required before they are implemented in order to avoid any malfunctions or client   discontent . It is found to be the most informative and accurate tool before applying changes   and should be used more widely .
### Output: 