Reflection – Learning Launch 

 Challenge 

 I work for my hometown City Hall , dealing with application development and business analysis .   In the last three years we are trying to improve the quality of the public services in our city ,   and at a certain time , we have the necessity to understand the citizens opinions about the city   and the public administration . We had a lot of meetings and dynamics to debate ideas and find   proposals to talk with the local citizens . We need some tool that let citizens do surveys , but   without public administration employees participating on the interviews . So we can know that   the opinion was not driven by someone else . 

 Selection 

 After some consideration , we needed to start some pilot , but without spending a lot of money .   We faced that we can use cheap tablets to make surveys with the population at strategic   points , or do surveys with SMS as the people use our services , or even do surveys online at our   website . We choose the tablets idea . We ’ve made some prototypes , searched cheap models   that fits the desired functionality , made attractive application to call the attention , and get   ready to start our research . 

 Application 

 We decided to start our learning launch , searching for any public event that brings an   adequate quantity of people . Hopefully , there ’s an Hospital event where the Mayor will open a   new service area to the population . We started putting our tablets at strategic places , but   without administration employees calling people to vote . We wanted to know if the people   will be engaged on the surveys without someone telling them to do so . 

 Fortunately , at this event , many people noticed the tablets , interacted with them and   answered the survey . We dah good results and more answers than we expected . 

 Insight and Approach 

 Despite the good result at this event . We had some more questions at the end . The quantity of   answers are driven by the event ? And on an average day ? Que good results we have on the   answers are also driven by the event ? On an normal day , only the “ angry ” citizens will use the   survey to claim their necessities ? There ’s time to grow up . We launched the survey on all 110   local public health clinics . So we started another survey where citizens can vote for the   preferred local of the city to be renewed first on an effort to renew 12 local public places .   Actually we have more than 200 tablets around the city on four different surveys were local   citizens and visitors can do their perception about health , education , tourist points of interest   and city environment . 

 As said on the last paragraph , the project is a huge success , and actually population can   interact sending their perception about the city and what they need to improve . We started   doing more researches , like use of bots at social media . Every small idea that brings us to   prototypes and research drive us to grow and scale the project , that is aimed to work with   various efforts to make our city more modern and smart . 

 Maybe we could do some things better . We had some problems with the initial versions of the   survey application . But that was part of the process and as we learned with the problems we   resolved and go forward . But the prototypes itself and the learning launch helped us a lot .   After all , if we start again anything like this , we could find more experts of the administration   areas ( health , education , tourism ) to be part of the project since it ’s very start . 


EMAIL: 
ID_NUM: 
NAME_STUDENT: 
PHONE_NUM: 
STREET_ADDRESS: 
URL_PERSONAL: 
USERNAME: 

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Reflection – Learning Launch 

 Challenge 

 I work for my hometown City Hall , dealing with application development and business analysis .   In the last three years we are trying to improve the quality of the public services in our city ,   and at a certain time , we have the necessity to understand the citizens opinions about the city   and the public administration . We had a lot of meetings and dynamics to debate ideas and find   proposals to talk with the local citizens . We need some tool that let citizens do surveys , but   without public administration employees participating on the interviews . So we can know that   the opinion was not driven by someone else . 

 Selection 

 After some consideration , we needed to start some pilot , but without spending a lot of money .   We faced that we can use cheap tablets to make surveys with the population at strategic   points , or do surveys with SMS as the people use our services , or even do surveys online at our   website . We choose the tablets idea . We ’ve made some prototypes , searched cheap models   that fits the desired functionality , made attractive application to call the attention , and get   ready to start our research . 

 Application 

 We decided to start our learning launch , searching for any public event that brings an   adequate quantity of people . Hopefully , there ’s an Hospital event where the Mayor will open a   new service area to the population . We started putting our tablets at strategic places , but   without administration employees calling people to vote . We wanted to know if the people   will be engaged on the surveys without someone telling them to do so . 

 Fortunately , at this event , many people noticed the tablets , interacted with them and   answered the survey . We dah good results and more answers than we expected . 

 Insight and Approach 

 Despite the good result at this event . We had some more questions at the end . The quantity of   answers are driven by the event ? And on an average day ? Que good results we have on the   answers are also driven by the event ? On an normal day , only the “ angry ” citizens will use the   survey to claim their necessities ? There ’s time to grow up . We launched the survey on all 110   local public health clinics . So we started another survey where citizens can vote for the   preferred local of the city to be renewed first on an effort to renew 12 local public places .   Actually we have more than 200 tablets around the city on four different surveys were local   citizens and visitors can do their perception about health , education , tourist points of interest   and city environment . 

 As said on the last paragraph , the project is a huge success , and actually population can   interact sending their perception about the city and what they need to improve . We started   doing more researches , like use of bots at social media . Every small idea that brings us to   prototypes and research drive us to grow and scale the project , that is aimed to work with   various efforts to make our city more modern and smart . 

 Maybe we could do some things better . We had some problems with the initial versions of the   survey application . But that was part of the process and as we learned with the problems we   resolved and go forward . But the prototypes itself and the learning launch helped us a lot .   After all , if we start again anything like this , we could find more experts of the administration   areas ( health , education , tourism ) to be part of the project since it ’s very start .
### Output: 