Learning Launch 

 Challenge 

 I work in a renowned Law Firm known nationally and internationally for 15 years , I work as a   senior billing and collection analyst , my challenge is to improve the delivery of requested jobs   internally and externally within the department , in order to increase the result in billing goals .   In addition , I also have the function to inspire professionals who are below my leadership , I can   say that this is the biggest challenge to be overcome , because reconciling financial goals to be   delivered in record time and leading a group of 7 people is not an easy job , considering a scenario   with a lot of psychological pressure and speed of reasoning to deliver all tasks with innovative   and effective solutions . My goal is to empower all those who are led to be ready to meet any   type of problem from simpler situations to greater complexity in a short period of time and with   innovative solutions . The scope of our project based on the 9 members of the team , considering   part of the team : I , my coordinator and the 7 led , is to serve the largest number of internal and   external clients , issue invoices for attorneys ' fees to customers and at the same time collect   outstanding payment invoices reaching the weekly goals set by management . We will try to find   out what are the flaws considered by each team member with regard to the solution and agility   of problems . 

 Selection 

 Our team has never gone through design thinking activities / tools , so we 'll have to adapt to try   the learning tool . It can be concluded that this tool is a quick test design of an idea and an   approach model . 

 Application 

 For the first learning release , our focus was on structuring and performing all daily tasks in order   to reconcile with all intermittent requests . With this , we would be able to see the volume of   daily work demand added to the services also interspersed daily as urgent . Through the data ,   we could structure each task more effectively taking into account the time that each activity   demands . The team was assembled so that it could expose its main pains and also of customers   during the journey . From this information , we were able to understand and apply some specific   training to train professionals more agile and ready for all kinds of challenges whether complex   or not . 

 For the second learning launch , our focus was to put into practice and learn how to manage time   according to daily tasks , in order to complete daily all activities mitigating any type of error and   lack of service on the part of the operational team . 

 Insight 

 Considering the application of the learning tool , the team was able to identify that many tasks   developed by analysts , for example , could be delegated to the assistants and billing assistants in   order to gain more time for more complex activities , follow with the flow of billing and daily   billing and daily visits with new problems to be solved . This made the work agile and opening   spaces so that people could better understand their individual activities , as well as giving   opportunities for them to expose innovative ideas and forms with respect to tools to be used in   everyday life that facilitated the work . 

 Approach 

 Although our team never went through a design thinking approach , the learning technique was   an appropriate tool , as it was a way in which everyone had the opportunity to stop and reflect   on their daily tasks , be able to identify what takes more or less time and thus offer innovative   ideas for problem solving , either through the delegation of tasks , or through new software that   can help to agility at work . This served as an idea for future and challenging projects for our IT   team that will be responsible for developing software or bringing market practices to make work   faster , with an effective and complete delivery to our internal and external client , highlighting   the achievement of financial goals . 


EMAIL: 
ID_NUM: 
NAME_STUDENT: 
PHONE_NUM: 
STREET_ADDRESS: 
URL_PERSONAL: 
USERNAME: 

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Learning Launch 

 Challenge 

 I work in a renowned Law Firm known nationally and internationally for 15 years , I work as a   senior billing and collection analyst , my challenge is to improve the delivery of requested jobs   internally and externally within the department , in order to increase the result in billing goals .   In addition , I also have the function to inspire professionals who are below my leadership , I can   say that this is the biggest challenge to be overcome , because reconciling financial goals to be   delivered in record time and leading a group of 7 people is not an easy job , considering a scenario   with a lot of psychological pressure and speed of reasoning to deliver all tasks with innovative   and effective solutions . My goal is to empower all those who are led to be ready to meet any   type of problem from simpler situations to greater complexity in a short period of time and with   innovative solutions . The scope of our project based on the 9 members of the team , considering   part of the team : I , my coordinator and the 7 led , is to serve the largest number of internal and   external clients , issue invoices for attorneys ' fees to customers and at the same time collect   outstanding payment invoices reaching the weekly goals set by management . We will try to find   out what are the flaws considered by each team member with regard to the solution and agility   of problems . 

 Selection 

 Our team has never gone through design thinking activities / tools , so we 'll have to adapt to try   the learning tool . It can be concluded that this tool is a quick test design of an idea and an   approach model . 

 Application 

 For the first learning release , our focus was on structuring and performing all daily tasks in order   to reconcile with all intermittent requests . With this , we would be able to see the volume of   daily work demand added to the services also interspersed daily as urgent . Through the data ,   we could structure each task more effectively taking into account the time that each activity   demands . The team was assembled so that it could expose its main pains and also of customers   during the journey . From this information , we were able to understand and apply some specific   training to train professionals more agile and ready for all kinds of challenges whether complex   or not . 

 For the second learning launch , our focus was to put into practice and learn how to manage time   according to daily tasks , in order to complete daily all activities mitigating any type of error and   lack of service on the part of the operational team . 

 Insight 

 Considering the application of the learning tool , the team was able to identify that many tasks   developed by analysts , for example , could be delegated to the assistants and billing assistants in   order to gain more time for more complex activities , follow with the flow of billing and daily   billing and daily visits with new problems to be solved . This made the work agile and opening   spaces so that people could better understand their individual activities , as well as giving   opportunities for them to expose innovative ideas and forms with respect to tools to be used in   everyday life that facilitated the work . 

 Approach 

 Although our team never went through a design thinking approach , the learning technique was   an appropriate tool , as it was a way in which everyone had the opportunity to stop and reflect   on their daily tasks , be able to identify what takes more or less time and thus offer innovative   ideas for problem solving , either through the delegation of tasks , or through new software that   can help to agility at work . This served as an idea for future and challenging projects for our IT   team that will be responsible for developing software or bringing market practices to make work   faster , with an effective and complete delivery to our internal and external client , highlighting   the achievement of financial goals .
### Output: 