Brainstorming 

 Challenge : 

 I am a computer engineer professional . I am 40 years old with more than 10 years of experience   in the non - profit sector . I work in the Information Technology department of an International   NGO and usually face the problem of having issues with technology such as server , routers ,   computers , mobile devices . Specially in this moment when all of our staff is working at home with   different conditions , I face issues with diagnostic problems . 

 Selection : 

 Brainstorming is a great tool . It has given me the ability to find ideas to solve problems . For   example , during the pandemic a user was an issue with the Internet service , to be honest   diagnosing this issue in an infrastructure you do n’t know is a challenge , so I decided to use   brainstorming firstly to find potential cause of problems that could be preventing the user to   connect to internet . 

 Application : 

 I started listing all potential issues that could cause the connectivity issue , for example . 

 • The provider is having issue with their service .   • The hardware of the router is failing .   • There is an issue with the software or configuration in the router .   • The computer has an issue with the software or configuration .   • The signal is low .   • A hacker has changed the configuration .   • The user is doing something wrong .   • There are restrictions in the internet service . 

 After listing these potential issues , I start checking each of them with the user . 

 Insight & Approach 

 Finally and after testing each of the potential issues , we were able to find the problem and fix   it . I will continue using brainstorming in my day - to - day work and life . I really like this tool   because you can use it with you and help others but , as I mentioned before , it requires practice . 

 This course has remembered me the importance of this tool specially in the process of   identifying needs and solution , I have had the commitment to continue studying about this and   practicing . 

 In the personal life , I also apply Brainstorming to solve problems . For example , I have used   brainstorming recently to find ways and alternatives to achieve my goals or resolve personal   challenges . 


EMAIL: 
ID_NUM: 
NAME_STUDENT: 
PHONE_NUM: 
STREET_ADDRESS: 
URL_PERSONAL: 
USERNAME: 

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Brainstorming 

 Challenge : 

 I am a computer engineer professional . I am 40 years old with more than 10 years of experience   in the non - profit sector . I work in the Information Technology department of an International   NGO and usually face the problem of having issues with technology such as server , routers ,   computers , mobile devices . Specially in this moment when all of our staff is working at home with   different conditions , I face issues with diagnostic problems . 

 Selection : 

 Brainstorming is a great tool . It has given me the ability to find ideas to solve problems . For   example , during the pandemic a user was an issue with the Internet service , to be honest   diagnosing this issue in an infrastructure you do n’t know is a challenge , so I decided to use   brainstorming firstly to find potential cause of problems that could be preventing the user to   connect to internet . 

 Application : 

 I started listing all potential issues that could cause the connectivity issue , for example . 

 • The provider is having issue with their service .   • The hardware of the router is failing .   • There is an issue with the software or configuration in the router .   • The computer has an issue with the software or configuration .   • The signal is low .   • A hacker has changed the configuration .   • The user is doing something wrong .   • There are restrictions in the internet service . 

 After listing these potential issues , I start checking each of them with the user . 

 Insight & Approach 

 Finally and after testing each of the potential issues , we were able to find the problem and fix   it . I will continue using brainstorming in my day - to - day work and life . I really like this tool   because you can use it with you and help others but , as I mentioned before , it requires practice . 

 This course has remembered me the importance of this tool specially in the process of   identifying needs and solution , I have had the commitment to continue studying about this and   practicing . 

 In the personal life , I also apply Brainstorming to solve problems . For example , I have used   brainstorming recently to find ways and alternatives to achieve my goals or resolve personal   challenges .
### Output: 