Mind Mapping – My experience with it 

 Challenge & Selection 

 To start with , this was my experience with design thinking in a health and   technology company . A spin - off area was created , dedicated to developing   software useful for their services offered . 

 They were interested in providing their principal and profitable service by using   mobile applications to reduce time , time lost , and improve productivity . What   they did not have in mind was the fact that to accomplish this they needed to   digitalize all their services and process , not only the one they were planning . 

 Then , the first step was mapping the stages of a medical rental process offered   by the company .   This investigation was necessary to understand the activity and   to have the context to work on this project . Also , it was to know what was going   to be required , the functions and limitations of the project . 

 Application 

 In the stages of the process , there were many people involved .   We had medicals   who ask for the service , administrators from the hospital who call us and pay   bills and our company personal , administrators who received petitions , and the   engineers who offered it . 

 This detection guided us to their journey , to identify the points where they had   contact with the company and us with them .   To help us in this data gathering ,   we applied an ethnographic study by interviewing , doing field research , and   participating in their daily routine . 

 Thanks to this , we could map these journeys in diagrams and , we could trace all   the activities involved and identify problems , needs , and try to figure out how to   solve them . To do this , we first look for patterns and insights , as Marian Moore   states as the results of the mapping tools benefits . 

 Insight & Approach 

 We made an investigation because we thought it was necessary to help us , and   as a designer , I grew up with this approach to understand the project and   empathize with people . But stakeholders , managers , and developers didn´t   have this practice , and thanks to his mapping tool they figure out how useful it   is . 

 This was my first experience with design thinking so , I could put in on practice   some concepts I had , but the real experience consolidated the theoretical   knowledge I had . In the end , a design thinking mindset permeated slowly in this   new area and the next process followed this user - centered methodology . 

 Time after , I learned more about methodologies and design thinking tools and   having control of these we can use it later more practically and professionally . 


EMAIL: 
ID_NUM: 
NAME_STUDENT: 
PHONE_NUM: 
STREET_ADDRESS: 
URL_PERSONAL: 
USERNAME: 

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Mind Mapping – My experience with it 

 Challenge & Selection 

 To start with , this was my experience with design thinking in a health and   technology company . A spin - off area was created , dedicated to developing   software useful for their services offered . 

 They were interested in providing their principal and profitable service by using   mobile applications to reduce time , time lost , and improve productivity . What   they did not have in mind was the fact that to accomplish this they needed to   digitalize all their services and process , not only the one they were planning . 

 Then , the first step was mapping the stages of a medical rental process offered   by the company .   This investigation was necessary to understand the activity and   to have the context to work on this project . Also , it was to know what was going   to be required , the functions and limitations of the project . 

 Application 

 In the stages of the process , there were many people involved .   We had medicals   who ask for the service , administrators from the hospital who call us and pay   bills and our company personal , administrators who received petitions , and the   engineers who offered it . 

 This detection guided us to their journey , to identify the points where they had   contact with the company and us with them .   To help us in this data gathering ,   we applied an ethnographic study by interviewing , doing field research , and   participating in their daily routine . 

 Thanks to this , we could map these journeys in diagrams and , we could trace all   the activities involved and identify problems , needs , and try to figure out how to   solve them . To do this , we first look for patterns and insights , as Marian Moore   states as the results of the mapping tools benefits . 

 Insight & Approach 

 We made an investigation because we thought it was necessary to help us , and   as a designer , I grew up with this approach to understand the project and   empathize with people . But stakeholders , managers , and developers didn´t   have this practice , and thanks to his mapping tool they figure out how useful it   is . 

 This was my first experience with design thinking so , I could put in on practice   some concepts I had , but the real experience consolidated the theoretical   knowledge I had . In the end , a design thinking mindset permeated slowly in this   new area and the next process followed this user - centered methodology . 

 Time after , I learned more about methodologies and design thinking tools and   having control of these we can use it later more practically and professionally .
### Output: 