Challenge & Selection 

 In the event of the company reopening where I work , it would be ideal to create a 

 smartphone application that allows the consumer to avoid the long lines that are formed 

 due to the new restrictive measures . 

 In this social context that we are living in , I wanted to putinto practice what I have 

 learned , using the Visualization method , 

 Visual Thinking to obtain a shared understanding of a problematic space between a 

 heterogeneous group and identify possible solutions to the problem . 

 Application 

 I begin the process by creating and assuming the use of an application that would allow 

 customers to choose an exact time at which to show up in the store , avoiding queues . 

 This application would allow you to book entrances ( a bit like pre - sales inplaygrounds ) . 

 By associating your booking with fidelity card , you could allow you to make a 

 reservation even days in advance . 

 To encourage the use of the application , you might consider : 

  Associate a gift of disposable gloves and masks with it 

  Set up a 5 % or 10 % discount for a single download / account . 

 By doing this , you can : 

  Prevent the customer from leaving . 

  To avoid loss of interest . 

  Encourage the purchase safely . 

 Advantages include : 

  Monitoring the flow of people . 

  Engagement of new customers in the business ; 

  Maintaining safe distances between customers and between customers and 

 staff . 

  Consolidation of the consumer trust 

  Faster purchases 

  More agile flows of visitors 

 Page 2 

 Since the company is always attentive to the protection of the environment and the 

 prudent management of resources , it could be prepared , in addition to the above , the 

 special containers for gloves and masks used and recycling them could result in new 

 safety devices . 

 Leaving the store , the application itself would eventually allow the customer to make a 

 brief assessment of his experience inside , asking the following questions : 

 1 . Are there key elements that you think are missing in the store ? 

 2 . What would you change to make the store safer ? 

 3 . Do you feel safer after opening the second store or these new existing rules ? 

 4 . Did you find it useful to use the app to enter the store ? 

 Once you have collected this feedback , reaching at least 100 people , you will try to use 

 the data to understand the points to be improved , creating a combined view of insights 

 that will be shared with a group of workers , to evaluate proposals for   changes   and 

 improvements . 

 Insight & Approach 

 What I learned from conducting this exercise is that by applying a method in which 

 feedback is incorporated , they reinforce understanding of the possible problems that 

 mayarise . The most valuable aspect of this activity in fact involves sharing the problems 

 that may exist for security , while trying to address the problem itself progress . 

 Using this smartphone ’s app would allow the company to understand how to engage 

 with customers , allowing them to understand the flow of peopleinvolved in the space 

 and increase security evenmore . 


EMAIL: 
ID_NUM: 
NAME_STUDENT: 
PHONE_NUM: 
STREET_ADDRESS: 
URL_PERSONAL: 
USERNAME: 

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Challenge & Selection 

 In the event of the company reopening where I work , it would be ideal to create a 

 smartphone application that allows the consumer to avoid the long lines that are formed 

 due to the new restrictive measures . 

 In this social context that we are living in , I wanted to putinto practice what I have 

 learned , using the Visualization method , 

 Visual Thinking to obtain a shared understanding of a problematic space between a 

 heterogeneous group and identify possible solutions to the problem . 

 Application 

 I begin the process by creating and assuming the use of an application that would allow 

 customers to choose an exact time at which to show up in the store , avoiding queues . 

 This application would allow you to book entrances ( a bit like pre - sales inplaygrounds ) . 

 By associating your booking with fidelity card , you could allow you to make a 

 reservation even days in advance . 

 To encourage the use of the application , you might consider : 

  Associate a gift of disposable gloves and masks with it 

  Set up a 5 % or 10 % discount for a single download / account . 

 By doing this , you can : 

  Prevent the customer from leaving . 

  To avoid loss of interest . 

  Encourage the purchase safely . 

 Advantages include : 

  Monitoring the flow of people . 

  Engagement of new customers in the business ; 

  Maintaining safe distances between customers and between customers and 

 staff . 

  Consolidation of the consumer trust 

  Faster purchases 

  More agile flows of visitors 

 Page 2 

 Since the company is always attentive to the protection of the environment and the 

 prudent management of resources , it could be prepared , in addition to the above , the 

 special containers for gloves and masks used and recycling them could result in new 

 safety devices . 

 Leaving the store , the application itself would eventually allow the customer to make a 

 brief assessment of his experience inside , asking the following questions : 

 1 . Are there key elements that you think are missing in the store ? 

 2 . What would you change to make the store safer ? 

 3 . Do you feel safer after opening the second store or these new existing rules ? 

 4 . Did you find it useful to use the app to enter the store ? 

 Once you have collected this feedback , reaching at least 100 people , you will try to use 

 the data to understand the points to be improved , creating a combined view of insights 

 that will be shared with a group of workers , to evaluate proposals for   changes   and 

 improvements . 

 Insight & Approach 

 What I learned from conducting this exercise is that by applying a method in which 

 feedback is incorporated , they reinforce understanding of the possible problems that 

 mayarise . The most valuable aspect of this activity in fact involves sharing the problems 

 that may exist for security , while trying to address the problem itself progress . 

 Using this smartphone ’s app would allow the company to understand how to engage 

 with customers , allowing them to understand the flow of peopleinvolved in the space 

 and increase security evenmore .
### Output: 