ADNOC Classification : Internal 

 Design Thinking for Innovation 01 Nov 2015 . 

 Peer - graded Assignment : Reflection 

 Submit by Dec 25 , 11:59 PM PST 

 Submitted for peer reviews by Dla Xalid    Email : vmartinez@hotmail.com 

 Refilling fuel at ADNOC Petrol Station at Abu Dhabi City . 

 Challenge to avoid the Bottle neck for Rush hour , busy service providers at Pump filling   point , Full Car Parking , Crowded at Payment point . 

 Storytelling Tool is selected to resolve the issue of time delay and cars crowed during rush   hours at Petrol Station . 

 1 . Collected Data for time duration and Customers service staff engagement at Petrol 

 Station . 

 2 . Collected number of cars awaiting during rush hour . 

 Using the tool provided options to resolve the issues : 

 1 . Once car enters petrol station to select appropriate filling pump lane .   2 . Avoid rush hour and plan alternative time for refilling fuel .   3 . Pay for fuel by bank Credit card . 

 The benefit of applying the above options while communicating with customers and Petrol   station service providers : 

 1 . Positive Feedback from Customer stories , the Satisfaction and Happiness .   2 . Able to serve customer with an efficient .   3 . Enhanced timing requirement to refill fuel .   4 . Win to win situation 

 I might use similar tool for challenging cooking and delivering Pizza to customers on time   delay after placing the order and serve hot Pizza . 


EMAIL: vmartinez@hotmail.com
ID_NUM: 
NAME_STUDENT: Dla Xalid
PHONE_NUM: 
STREET_ADDRESS: 
URL_PERSONAL: 
USERNAME: 

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: ADNOC Classification : Internal 

 Design Thinking for Innovation 01 Nov 2015 . 

 Peer - graded Assignment : Reflection 

 Submit by Dec 25 , 11:59 PM PST 

 Submitted for peer reviews by Dla Xalid    Email : vmartinez@hotmail.com 

 Refilling fuel at ADNOC Petrol Station at Abu Dhabi City . 

 Challenge to avoid the Bottle neck for Rush hour , busy service providers at Pump filling   point , Full Car Parking , Crowded at Payment point . 

 Storytelling Tool is selected to resolve the issue of time delay and cars crowed during rush   hours at Petrol Station . 

 1 . Collected Data for time duration and Customers service staff engagement at Petrol 

 Station . 

 2 . Collected number of cars awaiting during rush hour . 

 Using the tool provided options to resolve the issues : 

 1 . Once car enters petrol station to select appropriate filling pump lane .   2 . Avoid rush hour and plan alternative time for refilling fuel .   3 . Pay for fuel by bank Credit card . 

 The benefit of applying the above options while communicating with customers and Petrol   station service providers : 

 1 . Positive Feedback from Customer stories , the Satisfaction and Happiness .   2 . Able to serve customer with an efficient .   3 . Enhanced timing requirement to refill fuel .   4 . Win to win situation 

 I might use similar tool for challenging cooking and delivering Pizza to customers on time   delay after placing the order and serve hot Pizza .
### Output: 