Reflection : Learning Launch – Onboarding guide 

 Challenge : 

 I am working for a relatively new consulting department within our company . When I joint the team , it   had a start up flair . This means the team existed for just two years and was a small group of people .   There was no visible structure of how to do things . It was more a learning by doing or a very sporadic   way to solve problems . 

 This being said , I had no clear instructions of organizational tasks ( e.g. what access rights do I need ) or   project tasks ( e.g. where do I find our presentation guidelines ) during my onboarding phase within this   team . The information either was given per forwarded emails piece by piece or verbally . For many topics   I had to ask for or research the information . Many times , I got stuck , had to wait or got frustrated while   searching for the right contact or answers . 

 Selection : 

 Due to this chaotic onboarding , I was seeing room for improvement in form of structure . 

 Besides investing a lot of my nerves , time and energy , my colleagues had experienced the same before .   My personal experience and the feedback of my colleagues was the data base for the What is phase .   Therefore , I decided to change the onboarding experience by creating a simple guide with steps , links   and contact information a new team member will need or even for colleagues to refer to later , if   needed . For example , when and how to request a corporate credit card and who to contact in case of   issues and the process behind it . 

 I have chosen the Learning Launch ( “ A small experiment that tests your new idea in the real   marketplace ” Slides , Module 4 ) to test the created guide several times with colleagues and to adjust it   according to the feedbacks . 

 Creation & Application : 

 After I collected all the information that had to be in this onboarding guide , I had to decide about the   type of document , style and storage location . Simplicity and accessibility were my key focus . It was   important , that everybody can access the guide with just a few clicks , in a folder that makes sense and   understand the instructions right away . 

 The first draft was created . I had chosen a word format to be editable ( for updates ) and the team folder   in OneDrive to be accessible for everybody . I then asked several colleagues to access and review the   draft and to send me their feedback . 

 After receiving some constructive feedbacks , I incorporated the suggestions , which included e.g.   improvements for style and how links are displayed . The second , third , forth draft and so on were   created . Then a new team member joint and was given this onboarding guide . And again , I asked for   feedback of the onboarding experience . It turned out to be a very helpful guide and a very positive   experience . 

 Insight : 

 The insight I gained with the learning launch tool is , that it is more progressive to do several tests and   collaborate with a group of people before creating the “ final product ” all alone . What I also had to learn   is , that it is important to be able to accept constructive criticism to improve the idea . In situations of   criticism I had to remind myself that I did not start the project for my personal ego , benefit or success ,   but to make the life easier for future team members . Design Thinking is therefore the perfect approach   if you want to make someone ’s experience a positive one . 

 Approach : 

 In this case , the learning launch tool was a very good choice to implement the guide . I was able to   quickly and cheaply test my idea and to improve and retest it again . Due to the growing team we can   test it over and over again and thanks to the file format everybody can update the information . 


EMAIL: 
ID_NUM: 
NAME_STUDENT: 
PHONE_NUM: 
STREET_ADDRESS: 
URL_PERSONAL: 
USERNAME: 

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Reflection : Learning Launch – Onboarding guide 

 Challenge : 

 I am working for a relatively new consulting department within our company . When I joint the team , it   had a start up flair . This means the team existed for just two years and was a small group of people .   There was no visible structure of how to do things . It was more a learning by doing or a very sporadic   way to solve problems . 

 This being said , I had no clear instructions of organizational tasks ( e.g. what access rights do I need ) or   project tasks ( e.g. where do I find our presentation guidelines ) during my onboarding phase within this   team . The information either was given per forwarded emails piece by piece or verbally . For many topics   I had to ask for or research the information . Many times , I got stuck , had to wait or got frustrated while   searching for the right contact or answers . 

 Selection : 

 Due to this chaotic onboarding , I was seeing room for improvement in form of structure . 

 Besides investing a lot of my nerves , time and energy , my colleagues had experienced the same before .   My personal experience and the feedback of my colleagues was the data base for the What is phase .   Therefore , I decided to change the onboarding experience by creating a simple guide with steps , links   and contact information a new team member will need or even for colleagues to refer to later , if   needed . For example , when and how to request a corporate credit card and who to contact in case of   issues and the process behind it . 

 I have chosen the Learning Launch ( “ A small experiment that tests your new idea in the real   marketplace ” Slides , Module 4 ) to test the created guide several times with colleagues and to adjust it   according to the feedbacks . 

 Creation & Application : 

 After I collected all the information that had to be in this onboarding guide , I had to decide about the   type of document , style and storage location . Simplicity and accessibility were my key focus . It was   important , that everybody can access the guide with just a few clicks , in a folder that makes sense and   understand the instructions right away . 

 The first draft was created . I had chosen a word format to be editable ( for updates ) and the team folder   in OneDrive to be accessible for everybody . I then asked several colleagues to access and review the   draft and to send me their feedback . 

 After receiving some constructive feedbacks , I incorporated the suggestions , which included e.g.   improvements for style and how links are displayed . The second , third , forth draft and so on were   created . Then a new team member joint and was given this onboarding guide . And again , I asked for   feedback of the onboarding experience . It turned out to be a very helpful guide and a very positive   experience . 

 Insight : 

 The insight I gained with the learning launch tool is , that it is more progressive to do several tests and   collaborate with a group of people before creating the “ final product ” all alone . What I also had to learn   is , that it is important to be able to accept constructive criticism to improve the idea . In situations of   criticism I had to remind myself that I did not start the project for my personal ego , benefit or success ,   but to make the life easier for future team members . Design Thinking is therefore the perfect approach   if you want to make someone ’s experience a positive one . 

 Approach : 

 In this case , the learning launch tool was a very good choice to implement the guide . I was able to   quickly and cheaply test my idea and to improve and retest it again . Due to the growing team we can   test it over and over again and thanks to the file format everybody can update the information .
### Output: 