Challenge 

 I had the opportunity to do an internship at an event management company in Kolkata , India . When   I joined , I was given the role of a content writer but was also told that I would be working across   domains with strategy building , marketing and public relations in the forefront . However , after   working for some days I found that there was complete disarray in the organization with regards to   information flow , management and communication . There was no clarity between authority and   responsibility , span of control and also who reported to whom . This was killing precious working   hours of the employees working in the organization . 

 I approached with this issue to the top management as they wanted me to give feedback about their   work systems and work culture after a few months I had been with them . 

 Therefore , I was assigned the additional responsibility of using design thinking to get rid of all these   problems at the organization . 

 Selection 

 I searched online and interacted with a few mentors of mine to narrow down on a few strategies   that could be adopted to solve the problem at hand . After this I developed a prototype testing   module for checking its effectiveness in the initial stages . 

 Application 

 As we launched , I asked the employees at the firm to write their own goals and ambitions on a piece   of paper . Then I led them through the values , mission and vision of the company . Now I asked them   to visualize how they can attain their own goals by contributing to the firm . 

 After this , I personally interacted with each and every employee almost 30 in number and listened   their heart out about how they feel working at this particular organization . I was amazed at the   responses I received . Some were highly dissatisfied with the kind of politics and behaviour played by   some fellow employees . 

 Thenafter I designed some team building activities and also organized a picnic . This helped the   people working there to meet each other outside the four walls of the office in an informal   environment . This led to a release in their inhibitions and led to a free flow of ideas and feelings   towards each other . 

 This was followed by a monthly team building session in the form of games and storytelling where   each one presented something important part of their life . 

 Insight 

 I applied the learning launch tool and was quite surprised by the results that came after these   excersises . There was a correlation between employee dissatisfaction and lack of communication .   Things had started to improve and we could see smiling faces and observe employees form   relationships beyond work . This was proved by higher customer satisfaction and improved   performance of the company as a whole . 

 The employees too realized that work becomes mundane if it is done in silos . They realized the   importance of synergy of efforts , a clear form of communication and effective transition . 

 Approach 

 Given that I could achieve a certain result through my methods , the top management reviewed my   efforts and suggested some other methods and opportunities that I could have undertaken . Well it   was a great learning curve for me . 


EMAIL: 
ID_NUM: 
NAME_STUDENT: 
PHONE_NUM: 
STREET_ADDRESS: 
URL_PERSONAL: 
USERNAME: 

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Challenge 

 I had the opportunity to do an internship at an event management company in Kolkata , India . When   I joined , I was given the role of a content writer but was also told that I would be working across   domains with strategy building , marketing and public relations in the forefront . However , after   working for some days I found that there was complete disarray in the organization with regards to   information flow , management and communication . There was no clarity between authority and   responsibility , span of control and also who reported to whom . This was killing precious working   hours of the employees working in the organization . 

 I approached with this issue to the top management as they wanted me to give feedback about their   work systems and work culture after a few months I had been with them . 

 Therefore , I was assigned the additional responsibility of using design thinking to get rid of all these   problems at the organization . 

 Selection 

 I searched online and interacted with a few mentors of mine to narrow down on a few strategies   that could be adopted to solve the problem at hand . After this I developed a prototype testing   module for checking its effectiveness in the initial stages . 

 Application 

 As we launched , I asked the employees at the firm to write their own goals and ambitions on a piece   of paper . Then I led them through the values , mission and vision of the company . Now I asked them   to visualize how they can attain their own goals by contributing to the firm . 

 After this , I personally interacted with each and every employee almost 30 in number and listened   their heart out about how they feel working at this particular organization . I was amazed at the   responses I received . Some were highly dissatisfied with the kind of politics and behaviour played by   some fellow employees . 

 Thenafter I designed some team building activities and also organized a picnic . This helped the   people working there to meet each other outside the four walls of the office in an informal   environment . This led to a release in their inhibitions and led to a free flow of ideas and feelings   towards each other . 

 This was followed by a monthly team building session in the form of games and storytelling where   each one presented something important part of their life . 

 Insight 

 I applied the learning launch tool and was quite surprised by the results that came after these   excersises . There was a correlation between employee dissatisfaction and lack of communication .   Things had started to improve and we could see smiling faces and observe employees form   relationships beyond work . This was proved by higher customer satisfaction and improved   performance of the company as a whole . 

 The employees too realized that work becomes mundane if it is done in silos . They realized the   importance of synergy of efforts , a clear form of communication and effective transition . 

 Approach 

 Given that I could achieve a certain result through my methods , the top management reviewed my   efforts and suggested some other methods and opportunities that I could have undertaken . Well it   was a great learning curve for me .
### Output: 