Challenge & Selection     Most of my challenges are geared towards trying to modernize telco technology to better   enhance the network and services . Being a UI / UX designer myself , I am pretty much   accustomed to visual thinking or visualization as a way to understand situations . It is also a way   for me to attempting to identify whatever possible solutions to the problem . By using this   approach , I am able to portray directly the client ’s requirements thus understanding what the   customer empathy would be , rather than just giving my solution front and centre ( Video   Week2 : The Story of George & Geoff , 15:00 - 15:07 ) .     Application     I start the process by collecting existing material to understand the current situation or   environment on things or process that needs to be improved . These materials can be a guide   documents , procedural or event operational material . If they are not sufficient , I will conduct an   informal interview with the clients , stakeholders or even the person that might use the   products .     With all this information , I would create a user journey by drawing a process flow charts ( what   is ) from end - to - end . This will be my point of references and any of improvement must be better   than this flow , either by reducing the number of steps taken , or the whole completion time can   be reduced by other ways possible . This is the part where a lot of question will arise just to   understand more details on what make the current process happens as is and define what are   the things that are really important to the user during the process .      Then came the research process , where all the questions must be address with some other   intuitive ways . New method or ideas were drawn to solve certain issues .   As mention in video ( Week3 : The MeYouHeath Story Part1 : What is ? 3:36 - 3:53 ) , the purpose of   research in this stage , is not to prove that an idea is good , it ’s to inspire us to have better , more   innovative ideas .      Once I chose few solutions , I will draw prototypes or a mock - up of the said solutions to   determine the whether the methods will work or fail . The visualization will helps justify   whichever method works best . It is also helpful to show the stakeholder my preliminary   solution . Interactive design will be added as a wow factor , and finally will be tested out .   However , this process normally being repeated several times until the all the needs and   requirement has been fulfilled .      Insight & Approach     What I learned from this method is that , understanding the problem that we trying to solve is   important aspect in the whole design thinking process . With the aides of visualization , the   problems are more easily shared and becomes a focal point of discussions . It is also a point of   references to which process can be improved . 

 Since I discovered other design thinking tools through this course , I would like to approach   mind mapping method and incorporate along the way . By doing so I feel that more ideas can be   generated , and it will be more focus and emphasise toward product important values which   might not be noticeable through other methods . 


EMAIL: 
ID_NUM: 
NAME_STUDENT: 
PHONE_NUM: 
STREET_ADDRESS: 
URL_PERSONAL: 
USERNAME: 

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Challenge & Selection     Most of my challenges are geared towards trying to modernize telco technology to better   enhance the network and services . Being a UI / UX designer myself , I am pretty much   accustomed to visual thinking or visualization as a way to understand situations . It is also a way   for me to attempting to identify whatever possible solutions to the problem . By using this   approach , I am able to portray directly the client ’s requirements thus understanding what the   customer empathy would be , rather than just giving my solution front and centre ( Video   Week2 : The Story of George & Geoff , 15:00 - 15:07 ) .     Application     I start the process by collecting existing material to understand the current situation or   environment on things or process that needs to be improved . These materials can be a guide   documents , procedural or event operational material . If they are not sufficient , I will conduct an   informal interview with the clients , stakeholders or even the person that might use the   products .     With all this information , I would create a user journey by drawing a process flow charts ( what   is ) from end - to - end . This will be my point of references and any of improvement must be better   than this flow , either by reducing the number of steps taken , or the whole completion time can   be reduced by other ways possible . This is the part where a lot of question will arise just to   understand more details on what make the current process happens as is and define what are   the things that are really important to the user during the process .      Then came the research process , where all the questions must be address with some other   intuitive ways . New method or ideas were drawn to solve certain issues .   As mention in video ( Week3 : The MeYouHeath Story Part1 : What is ? 3:36 - 3:53 ) , the purpose of   research in this stage , is not to prove that an idea is good , it ’s to inspire us to have better , more   innovative ideas .      Once I chose few solutions , I will draw prototypes or a mock - up of the said solutions to   determine the whether the methods will work or fail . The visualization will helps justify   whichever method works best . It is also helpful to show the stakeholder my preliminary   solution . Interactive design will be added as a wow factor , and finally will be tested out .   However , this process normally being repeated several times until the all the needs and   requirement has been fulfilled .      Insight & Approach     What I learned from this method is that , understanding the problem that we trying to solve is   important aspect in the whole design thinking process . With the aides of visualization , the   problems are more easily shared and becomes a focal point of discussions . It is also a point of   references to which process can be improved . 

 Since I discovered other design thinking tools through this course , I would like to approach   mind mapping method and incorporate along the way . By doing so I feel that more ideas can be   generated , and it will be more focus and emphasise toward product important values which   might not be noticeable through other methods .
### Output: 