Example Reflection – Learning Launch 

 Challenge & Selection 

 I ’ve not done any dessign thinking before the training but I think me and my team could use it in a   near future regarding the new software we are working on . The challenge would be to get a   feedback on how the customers experience it . 

 In my company , the first version of this software is already used by customers and the feedback is   good . This second version runs as a service in the cloud whereas the first one is delivered on   physical servers . So the philosophy and the way to use the new software are very different so we   need to know if it suits the customers needs . 

 For that , we could use the learning launch tool which will allow to conduct a small and quick test of   the new software with key customers . The data will get from the learning launch tool will make us   feel if the customers embrace the new software . 

 Application 

 As the new software is running as a service in the cloud , we would just have to give an access to   the User Interface to the customers participating to the test . 

 The choice of customers is very important : the idea would be to get the feedback of 5 customers   already using the first version of the software and to ask them to use the new one to do the same   tasks as the first one . These 5 customers should have several profiles to ensure that the data we ’ll   get will represent the targeted customer : 2 should be part of the biggest clients of the company , 2   should be new ones and 1 should be one of the tough customers using the software . 

 To get a good quality of feedback , the customers should be able to test the new software for two   weeks . And by the end of these 2 weeks , a meeting should be organized with the customers and   the following questions should be ask to them : 1 ) does the new cloud base architecture of the   software answer some of their needs ? 2 ) what is a real plus in the new software ? 3)what is missing   in the new software ? . These questions should open a frank discussion about the new software . 

 Insight & Approach 

 As it would be the first time me and my team will use the design thinking , we should get a lot of   insights after the meetings with the customers . And if the selected customers would get involved   easily , learning launch should be a good tool for every new version of the software and perhaps it   could be used widely in the company . And to continue with the design thinking , visualization could   be used to ask the customers to imagine the software features that would simplify their work and   complete idealy their needs : this data would be used to build the next version of the software . 


EMAIL: 
ID_NUM: 
NAME_STUDENT: 
PHONE_NUM: 
STREET_ADDRESS: 
URL_PERSONAL: 
USERNAME: 

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Example Reflection – Learning Launch 

 Challenge & Selection 

 I ’ve not done any dessign thinking before the training but I think me and my team could use it in a   near future regarding the new software we are working on . The challenge would be to get a   feedback on how the customers experience it . 

 In my company , the first version of this software is already used by customers and the feedback is   good . This second version runs as a service in the cloud whereas the first one is delivered on   physical servers . So the philosophy and the way to use the new software are very different so we   need to know if it suits the customers needs . 

 For that , we could use the learning launch tool which will allow to conduct a small and quick test of   the new software with key customers . The data will get from the learning launch tool will make us   feel if the customers embrace the new software . 

 Application 

 As the new software is running as a service in the cloud , we would just have to give an access to   the User Interface to the customers participating to the test . 

 The choice of customers is very important : the idea would be to get the feedback of 5 customers   already using the first version of the software and to ask them to use the new one to do the same   tasks as the first one . These 5 customers should have several profiles to ensure that the data we ’ll   get will represent the targeted customer : 2 should be part of the biggest clients of the company , 2   should be new ones and 1 should be one of the tough customers using the software . 

 To get a good quality of feedback , the customers should be able to test the new software for two   weeks . And by the end of these 2 weeks , a meeting should be organized with the customers and   the following questions should be ask to them : 1 ) does the new cloud base architecture of the   software answer some of their needs ? 2 ) what is a real plus in the new software ? 3)what is missing   in the new software ? . These questions should open a frank discussion about the new software . 

 Insight & Approach 

 As it would be the first time me and my team will use the design thinking , we should get a lot of   insights after the meetings with the customers . And if the selected customers would get involved   easily , learning launch should be a good tool for every new version of the software and perhaps it   could be used widely in the company . And to continue with the design thinking , visualization could   be used to ask the customers to imagine the software features that would simplify their work and   complete idealy their needs : this data would be used to build the next version of the software .
### Output: 