Giuseppe Longo : Company General Use 

 Challenge & Selection         Although there are couple of promising vaccines in the world , still we have been significantly suffered   from COVID-19 since 2019 . It also critically affected to me and entire my life , family and my attitude   to other people . Therefore , I think it is worth to investigate how people are feeling on the COVID-19   and come up with innovative ideas and solutions to cope with the challenges related to COVID-19 .       I thought the mind mapping such as empathy map is a suitable tool for this study as everyone has   his / her own feeling on the COVID-19 . That is why I selected the mind mapping as a tool and tried to   collect all feelings from my colleagues and friends and tried to identify what are the challenges .      Application         First , to identify challenges , I made an empathy map categorized as six as following . And I distributed   it to my colleagues and friends . 

 •   Say : What are the explicit things the person says ? 

 •   Think : what are the implicit things the person believes ? 

 •   Do : What are the explicit things the person does ? 

 •   Feel : What are the implicit things the person feels ? 

 •   Pains : what are their fears , frustrations and needs ? 

 •   Gains : what are their wants , hopes and objectives ? 

 After collecting empathy map , I deleted duplicated empathy and consolidated all information . Then , I   tried to understand and reframe challenges by applying an abstract ladder . The reframing work was   conducted as following 5 steps . 

 •   Challenge ? 

 •   Why is solving this challenge important ? 

 •   How could this challenge be solved ? 

 •   Discuss all options and decide which challenge to use for ideation 

 •   Insert “ How might we ” at the beginning of your selected statement 

 After identifying and reframing the challenges , I conduct little bit more research on top ideas and then   rate them against desirability , feasibility and viability criteria and selected one top rated idea .      Insight & Approach         Most of participants replied to me on his / her feelings on the COVID-19 . Based on empathy map , I   found that most of them were under pressure and was being suffered from the COVID-19 . But , they   did not lose their hope that everything will be fine and back to normal in the end . After consolidating   all feelings , I successfully identified the challenges and came up with some ideas to cope with the   challenges . The developed idea was presented to team and gave good impression . As expected , the   idea developed by design thinking tool showed more convictive and gave clearer direction .       Our team is reviewing the insight gained from this study and the developed idea , and I am expecting   that a project team will be organized to pilot this idea . The pilot project will involve me as an initial   cohort with cross - divisional representation and with varying experience and specialty . Members of   management promised that they will also be participating and supporting this initiative , with possible   participation and support from other relevant organizations . 

 Giuseppe Longo : Company General Use 

 I am a mechanical engineer , and whenever I came up with new ideas , it was very difficult to find   correct tools which enable to deliver good message and make my idea solid . But , through this course ,   I was able to find appropriate tools , and I strongly believe they will be valuable assets . 


EMAIL: 
ID_NUM: 
NAME_STUDENT: Giuseppe Longo, Giuseppe Longo
PHONE_NUM: 
STREET_ADDRESS: 
URL_PERSONAL: 
USERNAME: 

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Giuseppe Longo : Company General Use 

 Challenge & Selection         Although there are couple of promising vaccines in the world , still we have been significantly suffered   from COVID-19 since 2019 . It also critically affected to me and entire my life , family and my attitude   to other people . Therefore , I think it is worth to investigate how people are feeling on the COVID-19   and come up with innovative ideas and solutions to cope with the challenges related to COVID-19 .       I thought the mind mapping such as empathy map is a suitable tool for this study as everyone has   his / her own feeling on the COVID-19 . That is why I selected the mind mapping as a tool and tried to   collect all feelings from my colleagues and friends and tried to identify what are the challenges .      Application         First , to identify challenges , I made an empathy map categorized as six as following . And I distributed   it to my colleagues and friends . 

 •   Say : What are the explicit things the person says ? 

 •   Think : what are the implicit things the person believes ? 

 •   Do : What are the explicit things the person does ? 

 •   Feel : What are the implicit things the person feels ? 

 •   Pains : what are their fears , frustrations and needs ? 

 •   Gains : what are their wants , hopes and objectives ? 

 After collecting empathy map , I deleted duplicated empathy and consolidated all information . Then , I   tried to understand and reframe challenges by applying an abstract ladder . The reframing work was   conducted as following 5 steps . 

 •   Challenge ? 

 •   Why is solving this challenge important ? 

 •   How could this challenge be solved ? 

 •   Discuss all options and decide which challenge to use for ideation 

 •   Insert “ How might we ” at the beginning of your selected statement 

 After identifying and reframing the challenges , I conduct little bit more research on top ideas and then   rate them against desirability , feasibility and viability criteria and selected one top rated idea .      Insight & Approach         Most of participants replied to me on his / her feelings on the COVID-19 . Based on empathy map , I   found that most of them were under pressure and was being suffered from the COVID-19 . But , they   did not lose their hope that everything will be fine and back to normal in the end . After consolidating   all feelings , I successfully identified the challenges and came up with some ideas to cope with the   challenges . The developed idea was presented to team and gave good impression . As expected , the   idea developed by design thinking tool showed more convictive and gave clearer direction .       Our team is reviewing the insight gained from this study and the developed idea , and I am expecting   that a project team will be organized to pilot this idea . The pilot project will involve me as an initial   cohort with cross - divisional representation and with varying experience and specialty . Members of   management promised that they will also be participating and supporting this initiative , with possible   participation and support from other relevant organizations . 

 Giuseppe Longo : Company General Use 

 I am a mechanical engineer , and whenever I came up with new ideas , it was very difficult to find   correct tools which enable to deliver good message and make my idea solid . But , through this course ,   I was able to find appropriate tools , and I strongly believe they will be valuable assets .
### Output: 