Reflection - Storytelling 

 Challenge:​ Working in a large corporate environment with over 8,000 employees in your   department can feel overwhelming . Associates may struggle connecting their daily job to the   overall mission or wonder how they can help the business grow when feeling so small and   unimportant . In 2018 I realized this was an issue that needed to be solved and during this time ,   the solution was an internal communication platform called Voice of the Associate ( VoA ) . The   platform ’s mission was to create a community where associates can connect with each other   and business leaders to amplify conversations taking place across the department . This   platform would strive for transparency , collaboration , real time updates , and simplicity to have   your voice heard . In 2018 this was the perfect solution , but it is now almost 2008 and the   platform is outdated causing the associates to feel like they are no longer being heard .      Selection:​ I selected storytelling as my tool because I believe sharing the story of where the   department was before VoA , the effect VoA had on the department from 2018 until now , and the   direction that this platform should go , can help demonstrate the opportunity for growth and the   impact VoA has on the department .      Application:​ To make updates to the current platform I will use the storytelling method to   explain why VoA is an important tool for our department and needs an upgrade to the senior   leadership team . I need to present this to the senior leadership team to get approval to move   forward with the platform upgrade . To begin this process I first gathered all of my information   that I had before VoA was released . This includes research data and interview results that prove   associates felt lost . Next step was to tell the story of how the department grew and the moral   changed once VoA was launched . I gathered all the information to tell the story of how this was   the best solution for that time period and how popular it was for both associates and business   leaders . The next step was to gather current information on what all of our key stakeholders   thought about the program ( both associates and business leaders ) so I created empathy   interviews to gather these results . As well as comparing the engagement scores from 2018 to   now to see the dramatic difference from 2018 to now . The final step was to create the story of   where we were , where we are now , and where we want to go . I created this story by using a   powerpoint so the senior leadership team could have a visual of this story and information that I   was presenting .       Insight:​ Using storytelling to explain why this platform needed an upgrade really opened my   eyes on how to solve problems by gaining that emotional connection . It also helped narrow my   approach by helping me focus on the main problem of our associates not feeling like their   voices are valued , and not getting lost in other problems . Using the storytelling method when   presenting also helped gain that emotional connection and overall larger purpose with the senior   leadership team . Overall it helped me convey the message I wanted to by laying it out in a   sequence of events . 

 Approach:​ I really enjoyed using the storytelling method because it made the problem more   tangible and helps people connect to the overall issue . What I would do differently is how I   conveyed the solution . At the end of the presentation I jumped quickly to the new platform that I   wanted to use by giving them a demo and reasons why it was great . Instead I would put the new   platform as a part of my story to bring the audience along for the journey so they could truly   understand where we are going and why . 


EMAIL: 
ID_NUM: 
NAME_STUDENT: 
PHONE_NUM: 
STREET_ADDRESS: 
URL_PERSONAL: 
USERNAME: 

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Reflection - Storytelling 

 Challenge:​ Working in a large corporate environment with over 8,000 employees in your   department can feel overwhelming . Associates may struggle connecting their daily job to the   overall mission or wonder how they can help the business grow when feeling so small and   unimportant . In 2018 I realized this was an issue that needed to be solved and during this time ,   the solution was an internal communication platform called Voice of the Associate ( VoA ) . The   platform ’s mission was to create a community where associates can connect with each other   and business leaders to amplify conversations taking place across the department . This   platform would strive for transparency , collaboration , real time updates , and simplicity to have   your voice heard . In 2018 this was the perfect solution , but it is now almost 2008 and the   platform is outdated causing the associates to feel like they are no longer being heard .      Selection:​ I selected storytelling as my tool because I believe sharing the story of where the   department was before VoA , the effect VoA had on the department from 2018 until now , and the   direction that this platform should go , can help demonstrate the opportunity for growth and the   impact VoA has on the department .      Application:​ To make updates to the current platform I will use the storytelling method to   explain why VoA is an important tool for our department and needs an upgrade to the senior   leadership team . I need to present this to the senior leadership team to get approval to move   forward with the platform upgrade . To begin this process I first gathered all of my information   that I had before VoA was released . This includes research data and interview results that prove   associates felt lost . Next step was to tell the story of how the department grew and the moral   changed once VoA was launched . I gathered all the information to tell the story of how this was   the best solution for that time period and how popular it was for both associates and business   leaders . The next step was to gather current information on what all of our key stakeholders   thought about the program ( both associates and business leaders ) so I created empathy   interviews to gather these results . As well as comparing the engagement scores from 2018 to   now to see the dramatic difference from 2018 to now . The final step was to create the story of   where we were , where we are now , and where we want to go . I created this story by using a   powerpoint so the senior leadership team could have a visual of this story and information that I   was presenting .       Insight:​ Using storytelling to explain why this platform needed an upgrade really opened my   eyes on how to solve problems by gaining that emotional connection . It also helped narrow my   approach by helping me focus on the main problem of our associates not feeling like their   voices are valued , and not getting lost in other problems . Using the storytelling method when   presenting also helped gain that emotional connection and overall larger purpose with the senior   leadership team . Overall it helped me convey the message I wanted to by laying it out in a   sequence of events . 

 Approach:​ I really enjoyed using the storytelling method because it made the problem more   tangible and helps people connect to the overall issue . What I would do differently is how I   conveyed the solution . At the end of the presentation I jumped quickly to the new platform that I   wanted to use by giving them a demo and reasons why it was great . Instead I would put the new   platform as a part of my story to bring the audience along for the journey so they could truly   understand where we are going and why .
### Output: 