Reflection – Mind mapping 

 Challenge 

 I work in a company as a sales manager , which is responsible for manufacturing   and marketing computers with the following characteristics : a 1.5 Ghz processor ,   512 MB RAM , a 20 GB hard drive , and an internet connection of at least 256 Kbps   which until a few months ago fulfilled the needs of the clients ' clients , but with the   great offer of this product in the market , a sales deficit has been identified in the   company ; In the first months it was not relevant , but little by little it has increased   significantly , this has forced the company to rethink staff cuts , leaving many   families without support , for this reason it is essential to create a strategic plan to   solve this problem and increase sales ensuring the economic stability of the   company and therefore of the owners and employees . 

 Selection 

 To solve this problem , mind maps will be used , which are a fundamental tool when   generating ideas , it helps to translate data into information that can be easily   communicated , it is also used to give solutions in an ingenious and creative way .   With this tool we try to look for patterns and perceptions to find what the reality of   the problem is , it aims to generate hypothetical ideas of what is coming ; The mind   map is the alternative to a report written with graphs and spreadsheets , this is a   didactic , creative , intuitive and eye - catching summary of everything that report   should have . 

 Application 

 For the application of the mental map regarding the solution of this problem   referred to , studies were first carried out to analyze what may be the cause of the   decrease in sales by surveying our customers in which questions such as : What   can we do ? do to improve our product ? Why do you prefer to buy other brands ?   What has been your experience with our products ? To which the general response   was obtained that our products did not fully meet the needs of customers , since   other companies sold computers with better features . 

 Based on the information obtained , the next step was to carry out the applicability   of the mental map , having the main problem as a central basis , from there we   selected the most important terms that were customers and company , the next   thing was to add the needs of each one in the branches that came out of each   concept and then a possible solution to each of the needs that arose and finally the   concepts that were related were connected and thus reach the conclusion , which   consisted of improving the characteristics of our products to supply customer   needs . 

 Insight and approach 

 After reaching our conclusion , we decided to improve the characteristics of our   computers in terms of design and capacity , we also implemented new models to   our products , since previously the company did not feel the need to update its   products , because our sales They had always been constant , but thanks to the   implementation of the mind maps and the conducting of the surveys , we   discovered that we were no longer meeting the needs that our clients had to meet .   In conclusion , to have a successful company you must take into account the   opinions of customers , you must also constantly improve the products so that sales   remain stable . 

 Another tool that I would use to solve this problem would be storytelling , since with   it we could conduct interviews with different successful companies to receive   advice on how to improve our sales and how to satisfy our customers . 


EMAIL: 
ID_NUM: 
NAME_STUDENT: 
PHONE_NUM: 
STREET_ADDRESS: 
URL_PERSONAL: 
USERNAME: 

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Reflection – Mind mapping 

 Challenge 

 I work in a company as a sales manager , which is responsible for manufacturing   and marketing computers with the following characteristics : a 1.5 Ghz processor ,   512 MB RAM , a 20 GB hard drive , and an internet connection of at least 256 Kbps   which until a few months ago fulfilled the needs of the clients ' clients , but with the   great offer of this product in the market , a sales deficit has been identified in the   company ; In the first months it was not relevant , but little by little it has increased   significantly , this has forced the company to rethink staff cuts , leaving many   families without support , for this reason it is essential to create a strategic plan to   solve this problem and increase sales ensuring the economic stability of the   company and therefore of the owners and employees . 

 Selection 

 To solve this problem , mind maps will be used , which are a fundamental tool when   generating ideas , it helps to translate data into information that can be easily   communicated , it is also used to give solutions in an ingenious and creative way .   With this tool we try to look for patterns and perceptions to find what the reality of   the problem is , it aims to generate hypothetical ideas of what is coming ; The mind   map is the alternative to a report written with graphs and spreadsheets , this is a   didactic , creative , intuitive and eye - catching summary of everything that report   should have . 

 Application 

 For the application of the mental map regarding the solution of this problem   referred to , studies were first carried out to analyze what may be the cause of the   decrease in sales by surveying our customers in which questions such as : What   can we do ? do to improve our product ? Why do you prefer to buy other brands ?   What has been your experience with our products ? To which the general response   was obtained that our products did not fully meet the needs of customers , since   other companies sold computers with better features . 

 Based on the information obtained , the next step was to carry out the applicability   of the mental map , having the main problem as a central basis , from there we   selected the most important terms that were customers and company , the next   thing was to add the needs of each one in the branches that came out of each   concept and then a possible solution to each of the needs that arose and finally the   concepts that were related were connected and thus reach the conclusion , which   consisted of improving the characteristics of our products to supply customer   needs . 

 Insight and approach 

 After reaching our conclusion , we decided to improve the characteristics of our   computers in terms of design and capacity , we also implemented new models to   our products , since previously the company did not feel the need to update its   products , because our sales They had always been constant , but thanks to the   implementation of the mind maps and the conducting of the surveys , we   discovered that we were no longer meeting the needs that our clients had to meet .   In conclusion , to have a successful company you must take into account the   opinions of customers , you must also constantly improve the products so that sales   remain stable . 

 Another tool that I would use to solve this problem would be storytelling , since with   it we could conduct interviews with different successful companies to receive   advice on how to improve our sales and how to satisfy our customers .
### Output: 