Pako Dattolo ’s Reflection – Visualization & Prototyping - May 23rd , 2020 

 Challenge 

 While finishing my current project at A-1 Fence Products , with the customer we already started conversations   about the next project . It was already defined back in September but every time we talk about it , I have   the feeling that the customer is asking for something different . This next project has an explicit name ,   Weekly Optimization , but while the goal is clear the deliverables were not documented that much . 

 In this reflection I will describe the exercise of how I am aligning the scope and deliverables of this new   project . 

 Selection 

 Visualization has one goal : 

 1 . Making an idea more perceptible by other people by creating an artifact . 

 Prototyping shares the previous goal and incorporates the following one : 

 2 . Testing a hypothesis through an experiment . Hence , the design of the artifact must be aligned 

 with the hypothesis to test . 

 Application & Insights 

 Exercise # 1 : if you do not do it somebody else will . 

 Visualization goal : Check if my proposal is what the customer wants . 

 Visualization : A project timeline describing the different stages of the project and the deliverables at each   stage . 

 Support : Microsoft Office Excel . 

 I organized a meeting with the customer titled “ project plan presentation ” . To the meeting I went with a   concrete proposal for the project in terms of scope and timeline to give the message that we have been   ideating for a long time and now it is time to start building it . After presenting the proposal the customer   did not like it . It had passed some time since the last talk he had the feeling that he did not cocreate that   solution . Hence , that the solution was not satisfying his needs . We agreed to have another meeting to   review the scope of the project . 

 Exercise # 2 : a little less conversation , a little more action please . 

 Visualization goal : Check if there is consensus on what do I have to deliver and how the customer´s goal   will be achieved . 

 Visualization : A list ( edited in real time and available anytime by all the assistants ) of the deliverables , how   the customer is going to use the deliverables to achieve the goal , and a commitment to deliver a mockup   of the interface delivering the results . 

 Support : Microsoft Office Teams meeting notes editable and shared in real time and available anytime by   all the assistants . 

 The second meeting was very productive . We reviewed the current process that I must substitute , and we   cocreated how the solution should be to improve the performance of his team . By the end of the   conversation I shared my screen and listed down the following : 

 “ Outputs of the model to generate : 

 •   predicted success rate & predicted clearing ratio for the next ( 7 ) days 

 •   spot price for the next ( 7 ) days 

 •   sensitivity analysis or even a scenario generator 

 •   In a rolling basis ( target 7 days ) 

 With this model outputs the customer ’s team expects to optimize the profit generation for the next ( 7 )   days with a " solver " tool . 

 Produce an output prototype to visualize how the output form the model will look like . ” 

 After writing it I read it out loud and asked the customer if it was correct . He said yes . 

 Exercise # 3 : what you see is what you get 

 Hypothesis to test : Is the idea of the solution useful for the customer ? 

 Prototype : A mockup of the dashboard that will appear inside the customer ’s software application with   the results of the calculations . 

 Support : Microsoft Office PowerPoint . 

 In the third meeting I showed the prototype to the customer and I asked him to explain me what he   thought what he was seeing was . He was able to understand the functionality of the tool prototyped .   Hence , I did a good job in terms of displaying the functionalities of the tool . He also commented on what   was he lacking in that picture and how should it be . So , we rearranged in real time the distribution of the   elements and added an additional one that was indeed very easy to do . The next step was to generate a   more elaborated prototype taking care also about the aesthetics of the development . 

 Approach 

 One of the problems that I faced was willingness by the other part to engage on this visual documentation .   For those not acquainted with Design Thinking or innovation , these techniques may sound irrelevant or   childish . Unfortunately , I observe too often that in my customers a very wrong mindset about innovation .   Such as expecting to succeed in 100 % of the innovation initiatives . 

 But I also must take part of the responsibility . My goal for the future is to evangelize or explain better the   innovation landscape and the set of tools we must tackle our challenges . 


EMAIL: 
ID_NUM: 
NAME_STUDENT: Pako Dattolo
PHONE_NUM: 
STREET_ADDRESS: 
URL_PERSONAL: 
USERNAME: 

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Pako Dattolo ’s Reflection – Visualization & Prototyping - May 23rd , 2020 

 Challenge 

 While finishing my current project at A-1 Fence Products , with the customer we already started conversations   about the next project . It was already defined back in September but every time we talk about it , I have   the feeling that the customer is asking for something different . This next project has an explicit name ,   Weekly Optimization , but while the goal is clear the deliverables were not documented that much . 

 In this reflection I will describe the exercise of how I am aligning the scope and deliverables of this new   project . 

 Selection 

 Visualization has one goal : 

 1 . Making an idea more perceptible by other people by creating an artifact . 

 Prototyping shares the previous goal and incorporates the following one : 

 2 . Testing a hypothesis through an experiment . Hence , the design of the artifact must be aligned 

 with the hypothesis to test . 

 Application & Insights 

 Exercise # 1 : if you do not do it somebody else will . 

 Visualization goal : Check if my proposal is what the customer wants . 

 Visualization : A project timeline describing the different stages of the project and the deliverables at each   stage . 

 Support : Microsoft Office Excel . 

 I organized a meeting with the customer titled “ project plan presentation ” . To the meeting I went with a   concrete proposal for the project in terms of scope and timeline to give the message that we have been   ideating for a long time and now it is time to start building it . After presenting the proposal the customer   did not like it . It had passed some time since the last talk he had the feeling that he did not cocreate that   solution . Hence , that the solution was not satisfying his needs . We agreed to have another meeting to   review the scope of the project . 

 Exercise # 2 : a little less conversation , a little more action please . 

 Visualization goal : Check if there is consensus on what do I have to deliver and how the customer´s goal   will be achieved . 

 Visualization : A list ( edited in real time and available anytime by all the assistants ) of the deliverables , how   the customer is going to use the deliverables to achieve the goal , and a commitment to deliver a mockup   of the interface delivering the results . 

 Support : Microsoft Office Teams meeting notes editable and shared in real time and available anytime by   all the assistants . 

 The second meeting was very productive . We reviewed the current process that I must substitute , and we   cocreated how the solution should be to improve the performance of his team . By the end of the   conversation I shared my screen and listed down the following : 

 “ Outputs of the model to generate : 

 •   predicted success rate & predicted clearing ratio for the next ( 7 ) days 

 •   spot price for the next ( 7 ) days 

 •   sensitivity analysis or even a scenario generator 

 •   In a rolling basis ( target 7 days ) 

 With this model outputs the customer ’s team expects to optimize the profit generation for the next ( 7 )   days with a " solver " tool . 

 Produce an output prototype to visualize how the output form the model will look like . ” 

 After writing it I read it out loud and asked the customer if it was correct . He said yes . 

 Exercise # 3 : what you see is what you get 

 Hypothesis to test : Is the idea of the solution useful for the customer ? 

 Prototype : A mockup of the dashboard that will appear inside the customer ’s software application with   the results of the calculations . 

 Support : Microsoft Office PowerPoint . 

 In the third meeting I showed the prototype to the customer and I asked him to explain me what he   thought what he was seeing was . He was able to understand the functionality of the tool prototyped .   Hence , I did a good job in terms of displaying the functionalities of the tool . He also commented on what   was he lacking in that picture and how should it be . So , we rearranged in real time the distribution of the   elements and added an additional one that was indeed very easy to do . The next step was to generate a   more elaborated prototype taking care also about the aesthetics of the development . 

 Approach 

 One of the problems that I faced was willingness by the other part to engage on this visual documentation .   For those not acquainted with Design Thinking or innovation , these techniques may sound irrelevant or   childish . Unfortunately , I observe too often that in my customers a very wrong mindset about innovation .   Such as expecting to succeed in 100 % of the innovation initiatives . 

 But I also must take part of the responsibility . My goal for the future is to evangelize or explain better the   innovation landscape and the set of tools we must tackle our challenges .
### Output: 