Challenge 

 The company I work for is a consultancy . We charge our clients for hours each of our consultants   spends on a project . Each employee is responsible for ﬁlling out the number of hours worked on   particular project themselves at the end of each week . Once the timecards are submitted the   company can then charge our clients based on number of hours each employee has submitted . If   timecards are n’t submitted in time we can not charge our clients , meanwhile business still has to   issue salaries and cover other day to day expenses , leading to debt . The company has tried   various methods to motivate it ’s employees ﬁlling out the timecards in timely manner , but as the   consultancy is big , there are always few people who forget to submit their timecards for whatever   reasons . 

 Tools selection 

 Storytelling has been selected , as a best tool to deliver the message of how important to the   business timely submissions of billable hours are and what kind of ﬁnancial consequences   business suﬀer because of delays . On the other hand to encourage people to share their own   stories of why such a simple task can be so easily dismissed , which in return we hoped will help   us provide necessary solution to make this task easy , accessible and make it part of the routine   for every employee . 

 Application 

 Financial team put together a presentation , which was included as part of the induction for new   employees , as well as presented to existing colleagues . It went into details of what consequences   such a small postponed billing on a massive scale can lead to . It explained that company is   unable to bill their clients in time and how it aﬀects cash ﬂow , ability to borrow money for   business growth as well as budgeting for social events and fun activities for business employees .   This story highlighted how much company was relying on it ’s employees and how much in trusted   them to do the right thing in time . On the other hand company wide email thread has been started , where everyone was encouraged   to share their stories - why it is so easy to forget or miss the due date when timecards are   supposed to be submitted . People that work for this consultancy are quiet opinionated and willing   to brainstorm and challenge each other and the company stakeholders . Stories started coming in   through the email thread . Each story encouraged more people to come forward with their own   story or identify with already shared idea . 

 Insight 

 Since the new session has been part of the induction , gathered statistics show that new starters   are almost never appearing on the ‘ list of shame ’ of people who missed the due date for   submissions . However the list is still not short enough . Few common problems have emerged from the public thread and shared stories , such as inability   to submit on mobile , complicated authentication to login into the app , reminders being sent at the   wrong time and few others . Storytelling helped to bring both business and it ’s employees together to solve this issue . Given a   space to share , people were empowered to participate and even brainstorm possible solutions . 

 Approach 

 Storytelling was appropriate tool in this case as it delivered a deeper understanding to company ’s   employees about why timecards submissions and billing is important and showed that it is not   just one of those bureaucratic rituals that stakeholders like to nag about for no reason .    However stories shared by employees on public email thread were the most valuable outcome . It   highlighted main pain points and gave business understanding on what improvements to make to   tackle this issue . 


EMAIL: 
ID_NUM: 
NAME_STUDENT: 
PHONE_NUM: 
STREET_ADDRESS: 
URL_PERSONAL: 
USERNAME: 

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Challenge 

 The company I work for is a consultancy . We charge our clients for hours each of our consultants   spends on a project . Each employee is responsible for ﬁlling out the number of hours worked on   particular project themselves at the end of each week . Once the timecards are submitted the   company can then charge our clients based on number of hours each employee has submitted . If   timecards are n’t submitted in time we can not charge our clients , meanwhile business still has to   issue salaries and cover other day to day expenses , leading to debt . The company has tried   various methods to motivate it ’s employees ﬁlling out the timecards in timely manner , but as the   consultancy is big , there are always few people who forget to submit their timecards for whatever   reasons . 

 Tools selection 

 Storytelling has been selected , as a best tool to deliver the message of how important to the   business timely submissions of billable hours are and what kind of ﬁnancial consequences   business suﬀer because of delays . On the other hand to encourage people to share their own   stories of why such a simple task can be so easily dismissed , which in return we hoped will help   us provide necessary solution to make this task easy , accessible and make it part of the routine   for every employee . 

 Application 

 Financial team put together a presentation , which was included as part of the induction for new   employees , as well as presented to existing colleagues . It went into details of what consequences   such a small postponed billing on a massive scale can lead to . It explained that company is   unable to bill their clients in time and how it aﬀects cash ﬂow , ability to borrow money for   business growth as well as budgeting for social events and fun activities for business employees .   This story highlighted how much company was relying on it ’s employees and how much in trusted   them to do the right thing in time . On the other hand company wide email thread has been started , where everyone was encouraged   to share their stories - why it is so easy to forget or miss the due date when timecards are   supposed to be submitted . People that work for this consultancy are quiet opinionated and willing   to brainstorm and challenge each other and the company stakeholders . Stories started coming in   through the email thread . Each story encouraged more people to come forward with their own   story or identify with already shared idea . 

 Insight 

 Since the new session has been part of the induction , gathered statistics show that new starters   are almost never appearing on the ‘ list of shame ’ of people who missed the due date for   submissions . However the list is still not short enough . Few common problems have emerged from the public thread and shared stories , such as inability   to submit on mobile , complicated authentication to login into the app , reminders being sent at the   wrong time and few others . Storytelling helped to bring both business and it ’s employees together to solve this issue . Given a   space to share , people were empowered to participate and even brainstorm possible solutions . 

 Approach 

 Storytelling was appropriate tool in this case as it delivered a deeper understanding to company ’s   employees about why timecards submissions and billing is important and showed that it is not   just one of those bureaucratic rituals that stakeholders like to nag about for no reason .    However stories shared by employees on public email thread were the most valuable outcome . It   highlighted main pain points and gave business understanding on what improvements to make to   tackle this issue .
### Output: 