1 . Challenge :   Addressing partners concern and grievances regarding back office support in 

 transaction in IT distribution segment which was affecting substantial revenue 

 2 . Selection :   Learning Launch was applied for addressing the same which helped in figuring 

 out the problem area . 

 3 . Application : When I took over from my previous assignment to my current profile which is 

 in the IT distribution segment , I found major disconnect in the partner community as far   as addressing the credit related issues which was in turn affecting the transactions . I   observed and figured out that the main concern areas   were mainly due to    disconnect of   the credit team with the partners community . Since credit is an enabler / facilitator in the   sales process , to start with what I did is to accompany the sales team to the top volume   partners and met the owners / directors / finance heads to understand the specific areas of   concerns that needs to be addressed on priority . To have a confidence building measures   among the top partner community what I did is to align myself on a regular basis related   to transactions . This activity helped a lot in getting partners mind share / confidence   towards us which in turn helped in increasing the revenue of the organisation . The same   process was slowly applied to other partners both in the city and upcountry where I had   to travel extensively to meet each of them since the dynamics of the Biz is different with   different partners . I broadly listed down the concern areas which were mainly pertaining   to the extension of credit limits , credit periods and accounting issues and with some   partners it ’s the combination of all . I along with   the senior sales team   formed a core   committee who meets every once a week to address these issues and took necessary   corrective measures as far as all the above points are concerned . We also introduced the   system of sending accounts statements to the partner on a monthly basis where in the   partner was in a position to know the transaction details and introduced tele - calling   facility to the partners accounts team to monitor the same . This activity helped in bringing   more than 30 % of the inactive partner back to our fold and helped us make the   organisation grow . 

 4 . Insight : I could understand the partners needs/ grievances much better while 

 meeting / discussing & thus find out the reasons behind partners reluctant of doing   transactions with us . I could figure out the issues & addressed it too which helped us   increase our revenue . 

 5 . Approach : Learning launch helped us to understand the issue which prompted me to do 

 act instantly for plugging the problems . The same tool can be used for other Industries   also which will take the back office support functions to   new dimensions . 


EMAIL: 
ID_NUM: 
NAME_STUDENT: 
PHONE_NUM: 
STREET_ADDRESS: 
URL_PERSONAL: 
USERNAME: 

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: 1 . Challenge :   Addressing partners concern and grievances regarding back office support in 

 transaction in IT distribution segment which was affecting substantial revenue 

 2 . Selection :   Learning Launch was applied for addressing the same which helped in figuring 

 out the problem area . 

 3 . Application : When I took over from my previous assignment to my current profile which is 

 in the IT distribution segment , I found major disconnect in the partner community as far   as addressing the credit related issues which was in turn affecting the transactions . I   observed and figured out that the main concern areas   were mainly due to    disconnect of   the credit team with the partners community . Since credit is an enabler / facilitator in the   sales process , to start with what I did is to accompany the sales team to the top volume   partners and met the owners / directors / finance heads to understand the specific areas of   concerns that needs to be addressed on priority . To have a confidence building measures   among the top partner community what I did is to align myself on a regular basis related   to transactions . This activity helped a lot in getting partners mind share / confidence   towards us which in turn helped in increasing the revenue of the organisation . The same   process was slowly applied to other partners both in the city and upcountry where I had   to travel extensively to meet each of them since the dynamics of the Biz is different with   different partners . I broadly listed down the concern areas which were mainly pertaining   to the extension of credit limits , credit periods and accounting issues and with some   partners it ’s the combination of all . I along with   the senior sales team   formed a core   committee who meets every once a week to address these issues and took necessary   corrective measures as far as all the above points are concerned . We also introduced the   system of sending accounts statements to the partner on a monthly basis where in the   partner was in a position to know the transaction details and introduced tele - calling   facility to the partners accounts team to monitor the same . This activity helped in bringing   more than 30 % of the inactive partner back to our fold and helped us make the   organisation grow . 

 4 . Insight : I could understand the partners needs/ grievances much better while 

 meeting / discussing & thus find out the reasons behind partners reluctant of doing   transactions with us . I could figure out the issues & addressed it too which helped us   increase our revenue . 

 5 . Approach : Learning launch helped us to understand the issue which prompted me to do 

 act instantly for plugging the problems . The same tool can be used for other Industries   also which will take the back office support functions to   new dimensions .
### Output: 