Visualization – Defining department vision Statement for the next year – Collaboration & Customers 

 Challenge : 

 In my current organization , we are responsible of delivering IT services for customers in Europe in in   India . The department which we are operating in India is based in one physical location whereas   several other locations are used in India to operate . Our location is the least crowded one and the   recent one . The center of decision , transverse functions ( HR , IT etc … ) is at the Headquarter where 

 majority of our workforce reside . The current challenges of the department is that our employees   feels disconnected with the HQ & have hurdles with our HR / IT etc . … whom they perceive is far from   their need and would like to see improvement actions on collaboration with HQ . At the same time ,   they feel that the customer we serves are too narrow & that our department may have further 

 potential to expand so defining the right strategy to support our customers based . 

 Selection : 

 I have used the Visualization tool to get further ideas & vision for the future of the department , how it 

 could be positioned internally , how that could become relevant & also different from other locations 

 and fully assumed . I have select this for the challenge as for 2 reason : 

 -   To bring the different people from different projects / functions an opportunity to share their   views and collaborate together as they have less opportunity to do so . Also one 

 function / project could bring to the table a different perspective than other may not see or   experience with their ecosystem 

 -   To be able to draw pattern which would come out quickly through headlines or topics 

 shortlisted in order to define next steps of actions 

 Application : 

 I have divided team in 4 groups , coming all from different seniority levels , projects / functions and   tasked them to come up with the headline of the newspaper who would promote our department for   the year 2014 , and a visual which would represent the vision of each group of how they would see 

 their department successful in the next 5 years . One chart is given to each of the group and markets   to picture their vision for 20 minutes . Then each group nominate a presenter who would present the   picture & explain in few words what have they draw , what they wanted to convey , why it was   necessary . Then the whole group would vote for the best relevant headline for the department & the 

 best picture to describe the vision of the future . 

 This tool was quite effective and everybody participated with lots of excitement & engagement . The   time was a bit less at the beginning for creativity however allowing them to ask few questions to be 

 guided at the beginning helped . Later on the outcome was all timely deliver and relevant from all the 

 teams . 

 Insight : 

 This tool allowed be to have insights that affected by the challenge . Also how this was relevant to 

 design thinking ( which was actually prior to this course ) without knowing it : 

 -   We found out that the department lacked still communication with HQ , which team member   were expected to have more informal & human than formal ( generic mail i d , chatsupport   etc … ) . Channel of collaboration between the HQ & the department was seen too formal and 

 team member wanted to have a face of a person , and the feel that they were taken care by   this person . This was a really change in the approach for communication that the tool could   help define . 

 -   The feel that there was no need to further expand the customer based but more to grow the 

 expertise & the innovation as a focus which were lacking at this stage 

 -   The “ discovery ” that each team member expected from the department by default Growth & 

 Expertise & Innovation . 

 Approach 

 As this tool was used prior to my course , I was unaware that it could fit in design thinking . Looping   back now , I would have use this   tool and then continued with another tool like brainstorming or / and   mind mapping as I felt we could exploit more from the group that the drawings to come up with 

 further narrowed down collective actions to experiment & try . This tool felt relevant to describe a   vision because it is usually having subjectivity and sometimes a difficulty from people to express it 

 right with their own terms . 

 It helped to have during this session to have interaction with people to express what they wanted to 

 convey , what they thought of to enrich the experience and to see their dilemma / their thought which   sometime could have been positively or negatively reinforced by other members of their own group . 

 Recommend to couple Visualization which interactions as well . 


EMAIL: 
ID_NUM: 
NAME_STUDENT: 
PHONE_NUM: 
STREET_ADDRESS: 
URL_PERSONAL: 
USERNAME: 

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Visualization – Defining department vision Statement for the next year – Collaboration & Customers 

 Challenge : 

 In my current organization , we are responsible of delivering IT services for customers in Europe in in   India . The department which we are operating in India is based in one physical location whereas   several other locations are used in India to operate . Our location is the least crowded one and the   recent one . The center of decision , transverse functions ( HR , IT etc … ) is at the Headquarter where 

 majority of our workforce reside . The current challenges of the department is that our employees   feels disconnected with the HQ & have hurdles with our HR / IT etc . … whom they perceive is far from   their need and would like to see improvement actions on collaboration with HQ . At the same time ,   they feel that the customer we serves are too narrow & that our department may have further 

 potential to expand so defining the right strategy to support our customers based . 

 Selection : 

 I have used the Visualization tool to get further ideas & vision for the future of the department , how it 

 could be positioned internally , how that could become relevant & also different from other locations 

 and fully assumed . I have select this for the challenge as for 2 reason : 

 -   To bring the different people from different projects / functions an opportunity to share their   views and collaborate together as they have less opportunity to do so . Also one 

 function / project could bring to the table a different perspective than other may not see or   experience with their ecosystem 

 -   To be able to draw pattern which would come out quickly through headlines or topics 

 shortlisted in order to define next steps of actions 

 Application : 

 I have divided team in 4 groups , coming all from different seniority levels , projects / functions and   tasked them to come up with the headline of the newspaper who would promote our department for   the year 2014 , and a visual which would represent the vision of each group of how they would see 

 their department successful in the next 5 years . One chart is given to each of the group and markets   to picture their vision for 20 minutes . Then each group nominate a presenter who would present the   picture & explain in few words what have they draw , what they wanted to convey , why it was   necessary . Then the whole group would vote for the best relevant headline for the department & the 

 best picture to describe the vision of the future . 

 This tool was quite effective and everybody participated with lots of excitement & engagement . The   time was a bit less at the beginning for creativity however allowing them to ask few questions to be 

 guided at the beginning helped . Later on the outcome was all timely deliver and relevant from all the 

 teams . 

 Insight : 

 This tool allowed be to have insights that affected by the challenge . Also how this was relevant to 

 design thinking ( which was actually prior to this course ) without knowing it : 

 -   We found out that the department lacked still communication with HQ , which team member   were expected to have more informal & human than formal ( generic mail i d , chatsupport   etc … ) . Channel of collaboration between the HQ & the department was seen too formal and 

 team member wanted to have a face of a person , and the feel that they were taken care by   this person . This was a really change in the approach for communication that the tool could   help define . 

 -   The feel that there was no need to further expand the customer based but more to grow the 

 expertise & the innovation as a focus which were lacking at this stage 

 -   The “ discovery ” that each team member expected from the department by default Growth & 

 Expertise & Innovation . 

 Approach 

 As this tool was used prior to my course , I was unaware that it could fit in design thinking . Looping   back now , I would have use this   tool and then continued with another tool like brainstorming or / and   mind mapping as I felt we could exploit more from the group that the drawings to come up with 

 further narrowed down collective actions to experiment & try . This tool felt relevant to describe a   vision because it is usually having subjectivity and sometimes a difficulty from people to express it 

 right with their own terms . 

 It helped to have during this session to have interaction with people to express what they wanted to 

 convey , what they thought of to enrich the experience and to see their dilemma / their thought which   sometime could have been positively or negatively reinforced by other members of their own group . 

 Recommend to couple Visualization which interactions as well .
### Output: 