Challenge 

 I am a member of an organization ’s analytics team and we had to come with an action plan to   improve organizations data & insights consumption for better decision making , thus making the   decisions more objective . The project scope included 5 people in the team with diverse backgrounds   and skill sets to create a roadmap and feature list for a product which would promote the use of   data in everyday decision making . We also want this tool to cascade and give a unified view of the   key performance indicators from the CXO to the operation manager at the same time give enough   degrees of freedom to allow for data exploration at operational levels . We knew there were existing   solutions but were not widely adopted so we sensed there were   hidden challenges which we   wanted to uncover and solve with the new product . 

 Application 

 We applied the visualization tool [ Module1]and the mind mapping tool [ Module   3]as   our primary   motivation was to get a holistic view of the problem space 

 We start this process by drawing a problem map based on current understanding . Each of us are   from different backgrounds and we referred to variety of sources – existing dashboards , training   materials , documentation ,   SOP documents , SLAs etc . We collaboratively mind mapped all the   problem areas we could uncover from our research 

 We also conducted interviews with different stakeholders at different levels to get their points of   view and pain areas . For each of the areas we listed what was needed for a customer and what   process   enabled or blocked this to have both points of view – the need and the constraint . With this   information collated , we sketched broad personas for stakeholders and for each persona we used   jam session with the stakeholders to help close any open ends in the problem space . 

 Some example personas were 

 – IT function leader - Bob , who wanted prescriptive suggestions and does not want to explore   insights himself 

 -Operational Manager - Mark , who was very hands on and wanted the freedom to explore and play   around with the data 

 Each group went to small group discussions to list down and we collated all problems on the jam   board 

 Once we had all the problems listed we collated them to a unique list of issues the product is to   solve and validated these back with the stakeholders to agree and prioritize activities . Then the   implementation started which made the roll out and adoption much more seamless and was   welcomed by the stakeholders . 

 Insights 

 The problem mapping and prototyping sessions were very useful as 

 1 – They created a visual for the problems and opened new ways of looking at the issue at hand 

 2 – Opened new ideas due to small group brainstorming exercises 

 3 - By doing this sessions we uncovered some key problems which we as a team have not listed   before . It also helped us validate some of our assumptions 

 4 - The team and the stakeholders were usually open to reprioritization of tasks making the   implementation planning much more collaborative and seamless . It was a shared learning as the   stakeholders were educated on some of the process & tool constraints so they were more sensitive   to the reprioritization making the whole activities far less rigid than initially hypothesized 

 Approach 

 It ’s a relatively new approach in the organization & we used a couple of   tools but using the entire   design thinking approach with the 4 questions will be useful 

 Also , With challenging times these days , the whole approach is being rethought from a digital   execution perspective – virtual jam boards , brainstorming sessions , collaborative mind mapping are   some of the options we are considering for the second iteration of this exercise due to start next   month 


EMAIL: 
ID_NUM: 
NAME_STUDENT: 
PHONE_NUM: 
STREET_ADDRESS: 
URL_PERSONAL: 
USERNAME: 

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Challenge 

 I am a member of an organization ’s analytics team and we had to come with an action plan to   improve organizations data & insights consumption for better decision making , thus making the   decisions more objective . The project scope included 5 people in the team with diverse backgrounds   and skill sets to create a roadmap and feature list for a product which would promote the use of   data in everyday decision making . We also want this tool to cascade and give a unified view of the   key performance indicators from the CXO to the operation manager at the same time give enough   degrees of freedom to allow for data exploration at operational levels . We knew there were existing   solutions but were not widely adopted so we sensed there were   hidden challenges which we   wanted to uncover and solve with the new product . 

 Application 

 We applied the visualization tool [ Module1]and the mind mapping tool [ Module   3]as   our primary   motivation was to get a holistic view of the problem space 

 We start this process by drawing a problem map based on current understanding . Each of us are   from different backgrounds and we referred to variety of sources – existing dashboards , training   materials , documentation ,   SOP documents , SLAs etc . We collaboratively mind mapped all the   problem areas we could uncover from our research 

 We also conducted interviews with different stakeholders at different levels to get their points of   view and pain areas . For each of the areas we listed what was needed for a customer and what   process   enabled or blocked this to have both points of view – the need and the constraint . With this   information collated , we sketched broad personas for stakeholders and for each persona we used   jam session with the stakeholders to help close any open ends in the problem space . 

 Some example personas were 

 – IT function leader - Bob , who wanted prescriptive suggestions and does not want to explore   insights himself 

 -Operational Manager - Mark , who was very hands on and wanted the freedom to explore and play   around with the data 

 Each group went to small group discussions to list down and we collated all problems on the jam   board 

 Once we had all the problems listed we collated them to a unique list of issues the product is to   solve and validated these back with the stakeholders to agree and prioritize activities . Then the   implementation started which made the roll out and adoption much more seamless and was   welcomed by the stakeholders . 

 Insights 

 The problem mapping and prototyping sessions were very useful as 

 1 – They created a visual for the problems and opened new ways of looking at the issue at hand 

 2 – Opened new ideas due to small group brainstorming exercises 

 3 - By doing this sessions we uncovered some key problems which we as a team have not listed   before . It also helped us validate some of our assumptions 

 4 - The team and the stakeholders were usually open to reprioritization of tasks making the   implementation planning much more collaborative and seamless . It was a shared learning as the   stakeholders were educated on some of the process & tool constraints so they were more sensitive   to the reprioritization making the whole activities far less rigid than initially hypothesized 

 Approach 

 It ’s a relatively new approach in the organization & we used a couple of   tools but using the entire   design thinking approach with the 4 questions will be useful 

 Also , With challenging times these days , the whole approach is being rethought from a digital   execution perspective – virtual jam boards , brainstorming sessions , collaborative mind mapping are   some of the options we are considering for the second iteration of this exercise due to start next   month
### Output: 