Reflection - Storytelling 

 Challenge :   I am the leader of a team responsible for answering and correcting technology problems in   a financial company . This team has goals of quality and speed in dealing with problems .   Every 6 months we make a job rotation changing all the team with the aim of renewing the   environment . This action is part of the company 's strategy , but we began to see a drop in   team performance . At a presentation of results I identified that the team was n't   understanding their function . The job rotation was not allowing the team to connect with its   function . 

 Selection :   Then I decided to apply a Storytelling tool . This tool allows people to get involved and   connect with the subject , feeling part of the story , contributing ideas and new discussions .   It ’s a tool that we can use all the time to get the attention of the involved people and to   create a great environment of change experiences . This tool promotes the feeling of   empathy and helps people to rethink things or think in different ways . Storytelling is applied   with the narrative of a personal story or another person who brings meaning to the solution   of problems or even the alignment between people . Can also be used to contextualize   people before a business presentation . 

 Application :   During a presentation of results I realized that the team did n’t understand their role in the   company . It was then that I turned off the presentation and began to tell everyone my story   inside the company . At that moment I got everyone 's attention . I finished my story by   describing to everyone my purpose within the company , my functions and I asked if they   knew what their functions and purposes were . And the room was silent . At this moment I   started a new story , the history of the company and the product that the team supports . I   told them which means each step of the actions they performed and what happens after   they delivered the solution . With these stories I was able to show them the whole life cycle   of a problem - solving service and make them feel part of this cycle . 

 Insight :   This tool allowed me to approximate a team , generating empathy among peoples ,   strengthening the spirit of the team and clarifying their roles in the company . After I finished   the stories in this meeting the team started to participate and suggest improvements .   Since then we are applying this approach in other meetings or even in small meetings to   stimulate thinking in different ways . 

 Approach :   For the next meeting of results presentation I will include after the storytelling a small   presentation using the visualization tool to strengthen the understanding and importance of   the participation of the team to achieve the expected results . 

 This course has made me realize how a simple value story can stimulate new ideas and   ways of rethinking things . 


EMAIL: 
ID_NUM: 
NAME_STUDENT: 
PHONE_NUM: 
STREET_ADDRESS: 
URL_PERSONAL: 
USERNAME: 

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Reflection - Storytelling 

 Challenge :   I am the leader of a team responsible for answering and correcting technology problems in   a financial company . This team has goals of quality and speed in dealing with problems .   Every 6 months we make a job rotation changing all the team with the aim of renewing the   environment . This action is part of the company 's strategy , but we began to see a drop in   team performance . At a presentation of results I identified that the team was n't   understanding their function . The job rotation was not allowing the team to connect with its   function . 

 Selection :   Then I decided to apply a Storytelling tool . This tool allows people to get involved and   connect with the subject , feeling part of the story , contributing ideas and new discussions .   It ’s a tool that we can use all the time to get the attention of the involved people and to   create a great environment of change experiences . This tool promotes the feeling of   empathy and helps people to rethink things or think in different ways . Storytelling is applied   with the narrative of a personal story or another person who brings meaning to the solution   of problems or even the alignment between people . Can also be used to contextualize   people before a business presentation . 

 Application :   During a presentation of results I realized that the team did n’t understand their role in the   company . It was then that I turned off the presentation and began to tell everyone my story   inside the company . At that moment I got everyone 's attention . I finished my story by   describing to everyone my purpose within the company , my functions and I asked if they   knew what their functions and purposes were . And the room was silent . At this moment I   started a new story , the history of the company and the product that the team supports . I   told them which means each step of the actions they performed and what happens after   they delivered the solution . With these stories I was able to show them the whole life cycle   of a problem - solving service and make them feel part of this cycle . 

 Insight :   This tool allowed me to approximate a team , generating empathy among peoples ,   strengthening the spirit of the team and clarifying their roles in the company . After I finished   the stories in this meeting the team started to participate and suggest improvements .   Since then we are applying this approach in other meetings or even in small meetings to   stimulate thinking in different ways . 

 Approach :   For the next meeting of results presentation I will include after the storytelling a small   presentation using the visualization tool to strengthen the understanding and importance of   the participation of the team to achieve the expected results . 

 This course has made me realize how a simple value story can stimulate new ideas and   ways of rethinking things .
### Output: 