Learning launch Tool 

 Challenge 

 I am professional member a big and leading organisation in sustainable development responsible for 

 governance , rule of law , climate change , justice poverty solutions for keeping people out of poverty . I am 

 working in a conflict country and one of the responsibility and challenge of my program is establishing 

 accessible legal aid and legal information system for the vulnerable population - women , SGBV cases , the 

 poor , IDPs , refugees , land disputes and disabled . When I joined the program , there was complete vacuum 

 and total lack of human resources , legal and institutional framework in access to justice services . The 

 government had no capacity and infrastructure at all . 

 I started providing legal aid services through contracted NGOs , through legal clinics and through mobile 

 courts - all ad hoc . I also developed various concept notes , guidance on processes and data from all justice 

 institutions - police , courts , lawyers , prisons , ministry of justice and hospitals and NGOs . The 

 suppliers / donors intend to make effective use of resources and make available legal aid and information 

 for the beneficiaries throughout the justice chain . The challenge is to develop an integrated data of users , 

 nature of their legal problems , and provide appropriate services to the vulnerable , the poor , the SGBV 

 victims and disabled . My team had done several brains storming exercises , visualising the challenges , 

 processes and solutions . My team has developed number of tools including data collection template , 

 communication between police , lawyers , legal aid service providers , prosecutors , judges and prisons . We 

 have designed TORs , coordination mechanism among all the stakeholders and even launch specialised 

 courts for SGBV cases and land cases . 

 Our assumption is that coordination amongst all stakeholders , one stop services , specialised courts 

 services would enhance access of the users and make effective and efficient use of   funds to the 

 satisfaction of donors 

 Selection : 

 The team has already collected broad data from the users and beneficiaries , has develop template , has 

 discussions with the service providers to assess needs of the beneficiaries , levels of the beneficiaries . We 

 want to test new ideas in pilot jurisdiction to ensure and deepen real time coordination between all actors 

 in the justice chain to the benefit of users of the services that is cost effective , sustained and accessible . 

 Also test the idea of establishing specialised courts for SGBV and land cases , enhance coordination within 

 and between investigators , prosecutors and medical services providers .    This is search for truth , prove 

 the assumptions and we could adapt and amend the idea and it would result in saving money and 

 resources . The tool will enable the team to create a prototype for the users , improve our business process 

 and model in conflict countries . It will have bigger impact on the users . 

 Application : 

 In the first learning launch we would establish as a pilot a robust coordination system between various 

 justice actors , develop deep understanding amongst them , we would develop and establish 

 communication and easy access of the users of the services and provide them all necessary services- 

 psych - social , medical , legal - at one place . 

 In the second learning launch design , the team would identify specialised courts for SGBV and land cases . 

 We would test the ideas , develop new processes , understand needs of users , understand nature of data , 

 thus improve systems , processes , capacity of the services providers and develop a system that is effective 

 and accessible to the users , people friendly . The learning launch will develop simple , low cost prototype 

 to be rolled out to other regions . 

 Insight : 

 Wow ! Well , the learning launch designs would allow our team to test the assumptions that specialised 

 courts for SGBV and land cases , one stop coordination for legal aid and legal information would enhance 

 access to SGBV and legal aid services and it would enhance users ’ confidence and trust and effective use 

 of resources with greater results . We are expecting to dig deep into users ’ types , users ’ needs , and more 

 acceptable services to the people .   The learning launch design will help identify actors ’ and activities , 

 user ’s needs , service providers behaviour , insights into relations between service providers and users , 

 leading to clearer and certainty in the nature of services , the process that is accessible to users and is 

 satisfying for them .   Moving forward , the team will review these insights and incorporate it into future 

 launch designs to other areas . The ongoing incorporation of insights is particularly important at this stage , 

 as launches come before a full rollout in the design thinking timeline . 

 Approach : 

 what you will do differently next time - applying the same tool or different tool . Mind mapping of the users , 

 and of the customers / donors . 

 My team has accomplished several brains storming and thinking activities , and has also develop template 

 for data collection , terminologies and processes that are easy for service providers and service users . I 

 think the learning launch is the appropriate tool . It would provide opportunity for mind mapping of the 

 users of the legal aid services . The team would incorporate the Lessons learned , and data generated from 

 learning launch design , into the future launch designs to be expanded to other areas . Our future launch 

 designs would reflect insight gained , progress made , and come closer to a more effective , users friendly 

 solution ready for full rollout to all regions . 


EMAIL: 
ID_NUM: 
NAME_STUDENT: 
PHONE_NUM: 
STREET_ADDRESS: 
URL_PERSONAL: 
USERNAME: 

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Learning launch Tool 

 Challenge 

 I am professional member a big and leading organisation in sustainable development responsible for 

 governance , rule of law , climate change , justice poverty solutions for keeping people out of poverty . I am 

 working in a conflict country and one of the responsibility and challenge of my program is establishing 

 accessible legal aid and legal information system for the vulnerable population - women , SGBV cases , the 

 poor , IDPs , refugees , land disputes and disabled . When I joined the program , there was complete vacuum 

 and total lack of human resources , legal and institutional framework in access to justice services . The 

 government had no capacity and infrastructure at all . 

 I started providing legal aid services through contracted NGOs , through legal clinics and through mobile 

 courts - all ad hoc . I also developed various concept notes , guidance on processes and data from all justice 

 institutions - police , courts , lawyers , prisons , ministry of justice and hospitals and NGOs . The 

 suppliers / donors intend to make effective use of resources and make available legal aid and information 

 for the beneficiaries throughout the justice chain . The challenge is to develop an integrated data of users , 

 nature of their legal problems , and provide appropriate services to the vulnerable , the poor , the SGBV 

 victims and disabled . My team had done several brains storming exercises , visualising the challenges , 

 processes and solutions . My team has developed number of tools including data collection template , 

 communication between police , lawyers , legal aid service providers , prosecutors , judges and prisons . We 

 have designed TORs , coordination mechanism among all the stakeholders and even launch specialised 

 courts for SGBV cases and land cases . 

 Our assumption is that coordination amongst all stakeholders , one stop services , specialised courts 

 services would enhance access of the users and make effective and efficient use of   funds to the 

 satisfaction of donors 

 Selection : 

 The team has already collected broad data from the users and beneficiaries , has develop template , has 

 discussions with the service providers to assess needs of the beneficiaries , levels of the beneficiaries . We 

 want to test new ideas in pilot jurisdiction to ensure and deepen real time coordination between all actors 

 in the justice chain to the benefit of users of the services that is cost effective , sustained and accessible . 

 Also test the idea of establishing specialised courts for SGBV and land cases , enhance coordination within 

 and between investigators , prosecutors and medical services providers .    This is search for truth , prove 

 the assumptions and we could adapt and amend the idea and it would result in saving money and 

 resources . The tool will enable the team to create a prototype for the users , improve our business process 

 and model in conflict countries . It will have bigger impact on the users . 

 Application : 

 In the first learning launch we would establish as a pilot a robust coordination system between various 

 justice actors , develop deep understanding amongst them , we would develop and establish 

 communication and easy access of the users of the services and provide them all necessary services- 

 psych - social , medical , legal - at one place . 

 In the second learning launch design , the team would identify specialised courts for SGBV and land cases . 

 We would test the ideas , develop new processes , understand needs of users , understand nature of data , 

 thus improve systems , processes , capacity of the services providers and develop a system that is effective 

 and accessible to the users , people friendly . The learning launch will develop simple , low cost prototype 

 to be rolled out to other regions . 

 Insight : 

 Wow ! Well , the learning launch designs would allow our team to test the assumptions that specialised 

 courts for SGBV and land cases , one stop coordination for legal aid and legal information would enhance 

 access to SGBV and legal aid services and it would enhance users ’ confidence and trust and effective use 

 of resources with greater results . We are expecting to dig deep into users ’ types , users ’ needs , and more 

 acceptable services to the people .   The learning launch design will help identify actors ’ and activities , 

 user ’s needs , service providers behaviour , insights into relations between service providers and users , 

 leading to clearer and certainty in the nature of services , the process that is accessible to users and is 

 satisfying for them .   Moving forward , the team will review these insights and incorporate it into future 

 launch designs to other areas . The ongoing incorporation of insights is particularly important at this stage , 

 as launches come before a full rollout in the design thinking timeline . 

 Approach : 

 what you will do differently next time - applying the same tool or different tool . Mind mapping of the users , 

 and of the customers / donors . 

 My team has accomplished several brains storming and thinking activities , and has also develop template 

 for data collection , terminologies and processes that are easy for service providers and service users . I 

 think the learning launch is the appropriate tool . It would provide opportunity for mind mapping of the 

 users of the legal aid services . The team would incorporate the Lessons learned , and data generated from 

 learning launch design , into the future launch designs to be expanded to other areas . Our future launch 

 designs would reflect insight gained , progress made , and come closer to a more effective , users friendly 

 solution ready for full rollout to all regions .
### Output: 