Example Reflection by Carolina Romero – Storytelling 

 Design Thinking as problem identifier in Data Science 

 September 2008 

 Challenge and Selection 

 The Design Thinking tool I used for my challenge was Storytelling . I preferred to use this one in order   to help my customer to understand their own needs and bring them different solutions to develop in a   Data Science project . The main problem at the moment we wanted to gather the information in order   to offer them a technical solution was that since the business is very wide they did n't know which is   the best approach we could develop , and since this kind of projects are not common in their industry   they did n't want to waste this opportunity . I proposed them a Design Thinking workshop to help them   think which is the best solution we could offer them based on their own experience using storytelling   as the main resource . As it said in the video “ Storytelling Tool ” Put the human beings and their   experience front and center . Take the listener along on their own journey . 

 Application : 

 In order to apply storytelling in this gathering information meeting I used a Customer Journey Map   ( CJM ) . First I explain what Design Thinking is about , how a CJM works and then I started to tell them   the story I had prepared showing them through emojis , which represents emotions , how the imaginary   actor ( which could be anyone of them ) was feeling with every phase of the whole solution ( I did it   about three times ) . The whole picture showed different scenarios and what they learned from the   story was that sometimes we do n't need a perfect or magical solution , but we can develop a solution   ( or solutions ) and prototype them and then we can work on some of the phases ( parts of the whole   solution ) to enhance it instead of building a whole new solution if it does n’t fill our expectations . 

 To make this message logic and achieve the goal of the meeting I made them fill a survey first with   the possible solutions they could identify and then with the sensations they felt in every one of the   phases studied for each solution . With the example of the story given before they had a clear vision   of what they had to do and they felt engaged at the moment they were proposing new grasps . 

 Insight : 

 The insight I gained was that I could make a team of technical stakeholders think outside of the box ,   by applying a Design Thinking tool effectively and not by being boring and ‘ professor like ’ but by telling   stories that the people can identify themselves quickly and propose their own solutions by themselves ,   that also affected me and my thoughts regarding how powerful are the stories we can tell and no   matter what the level of expertise of each stakeholder if you can deliver a clear message , it works . 

 Approach : 

 Since the story I was telling was created ( with a beginning an argument and a conclusion ) for next   time I would use a real story instead of one created by me in order to engage more and let the   stakeholders know that there are success stories along the way . 


EMAIL: 
ID_NUM: 
NAME_STUDENT: Carolina Romero
PHONE_NUM: 
STREET_ADDRESS: 
URL_PERSONAL: 
USERNAME: 

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Example Reflection by Carolina Romero – Storytelling 

 Design Thinking as problem identifier in Data Science 

 September 2008 

 Challenge and Selection 

 The Design Thinking tool I used for my challenge was Storytelling . I preferred to use this one in order   to help my customer to understand their own needs and bring them different solutions to develop in a   Data Science project . The main problem at the moment we wanted to gather the information in order   to offer them a technical solution was that since the business is very wide they did n't know which is   the best approach we could develop , and since this kind of projects are not common in their industry   they did n't want to waste this opportunity . I proposed them a Design Thinking workshop to help them   think which is the best solution we could offer them based on their own experience using storytelling   as the main resource . As it said in the video “ Storytelling Tool ” Put the human beings and their   experience front and center . Take the listener along on their own journey . 

 Application : 

 In order to apply storytelling in this gathering information meeting I used a Customer Journey Map   ( CJM ) . First I explain what Design Thinking is about , how a CJM works and then I started to tell them   the story I had prepared showing them through emojis , which represents emotions , how the imaginary   actor ( which could be anyone of them ) was feeling with every phase of the whole solution ( I did it   about three times ) . The whole picture showed different scenarios and what they learned from the   story was that sometimes we do n't need a perfect or magical solution , but we can develop a solution   ( or solutions ) and prototype them and then we can work on some of the phases ( parts of the whole   solution ) to enhance it instead of building a whole new solution if it does n’t fill our expectations . 

 To make this message logic and achieve the goal of the meeting I made them fill a survey first with   the possible solutions they could identify and then with the sensations they felt in every one of the   phases studied for each solution . With the example of the story given before they had a clear vision   of what they had to do and they felt engaged at the moment they were proposing new grasps . 

 Insight : 

 The insight I gained was that I could make a team of technical stakeholders think outside of the box ,   by applying a Design Thinking tool effectively and not by being boring and ‘ professor like ’ but by telling   stories that the people can identify themselves quickly and propose their own solutions by themselves ,   that also affected me and my thoughts regarding how powerful are the stories we can tell and no   matter what the level of expertise of each stakeholder if you can deliver a clear message , it works . 

 Approach : 

 Since the story I was telling was created ( with a beginning an argument and a conclusion ) for next   time I would use a real story instead of one created by me in order to engage more and let the   stakeholders know that there are success stories along the way .
### Output: 