Sorry in advance if you encounter any mistake , English is not my primary language 

 Challenge 

 I am member of my organization ’s IT department as business analyst and we had a recent challenge on   improving a specific content platform used to launch websites to increase speed when there is a new   product or information available . There was also a problem attached to the challenge where we had a   low amount of information about our internal customers , final users of the platform 

 Selection 

 For my selection I used visualization . Using this tool was great because as part of our problem we had to   imagine what our platform and our customers looked like for us . We had to work on the concept of   something that does not exist yet and define a bigger picture for our platform architecture 

 Application 

 We had a round of virtual meetings ( due to COVID 19 ) where we used pictures and images trying to   represent our internal customers using the platform . How they would feel using the tool ? How our   customers look like ? Is there any cultural / diversity aspect they have ? 

 After that we had a sort of whiteboard where we started using mind mapping techniques and worked   on the platform concept . 

 Insight 

 Seeing both internal customers , and the platform architecture concept made us realize that we had an   incredible GAP on the functionality that we wanted to give . By applying visualization , several key   members of the team realized our internal customers are also team members and we need to take care   of their requirements with a customer - centricity mindset . This exercise made us realize how far we   where to start with other steps of design thinking steps such as “ What wows ” and prototyping . 

 Approach 

 Before launching or even starting to develop the new content platform , we had to go back and iterate a   few times on the prototype making a few learning launches until we were confident enough with the   data about our internal customers and their requirements . 


EMAIL: 
ID_NUM: 
NAME_STUDENT: 
PHONE_NUM: 
STREET_ADDRESS: 
URL_PERSONAL: 
USERNAME: 

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Sorry in advance if you encounter any mistake , English is not my primary language 

 Challenge 

 I am member of my organization ’s IT department as business analyst and we had a recent challenge on   improving a specific content platform used to launch websites to increase speed when there is a new   product or information available . There was also a problem attached to the challenge where we had a   low amount of information about our internal customers , final users of the platform 

 Selection 

 For my selection I used visualization . Using this tool was great because as part of our problem we had to   imagine what our platform and our customers looked like for us . We had to work on the concept of   something that does not exist yet and define a bigger picture for our platform architecture 

 Application 

 We had a round of virtual meetings ( due to COVID 19 ) where we used pictures and images trying to   represent our internal customers using the platform . How they would feel using the tool ? How our   customers look like ? Is there any cultural / diversity aspect they have ? 

 After that we had a sort of whiteboard where we started using mind mapping techniques and worked   on the platform concept . 

 Insight 

 Seeing both internal customers , and the platform architecture concept made us realize that we had an   incredible GAP on the functionality that we wanted to give . By applying visualization , several key   members of the team realized our internal customers are also team members and we need to take care   of their requirements with a customer - centricity mindset . This exercise made us realize how far we   where to start with other steps of design thinking steps such as “ What wows ” and prototyping . 

 Approach 

 Before launching or even starting to develop the new content platform , we had to go back and iterate a   few times on the prototype making a few learning launches until we were confident enough with the   data about our internal customers and their requirements .
### Output: 