Reflection – New Department over Learning Launch 

 Challenge 

 I am a member of an online EdTech department and our challenge is to improve the educational   experience and conceptual understanding of overall syllabus given to students . Hence improvisation   of workflow within the department in order to solve issues of specific customers and validating with   increment in sales to all kinds of service offered in the online channel and to spend marketing   budgets on the right campaigns . Among project scopes , it includes the marketing department , as   well as the larger mentoring department along with finance and logistics department also the   backend content team with IT department , around whom we work closely . The renewals team to be   inculcated in this distribution of experimental project under management guidelines . The project   should not exceed 30 business days and the solution should include an even distribution of job roles   and smooth transition of mentoring services along working hours amongst the team members . New   team ’s purpose for extra services are to be monitored in order to proceed with introduction of other   special service to customers . 

 Selection 

 Our firm has already gone through several design thinking tools in order to reciprocate the new   services , so we will enhance services once experiencing the learning launch tool . Considering this ,   the learning launch is an experiment meant to quickly test an idea and prototype . 

 Application 

 For the company ’s goal first learning launch , we focused on the execution of our online mentoring   and marketing tasks . In particular , to see if we could structure our leads , projects , and processes to   adapt the methods of scrum project management for all our departments including all procedural   work related headings to each and every stakeholder of the organization to become more agile . This   tested our assumption that the structure and execution were the main causes of our workflow   challenge . Our team went through a training which lasted for a fortnight with a many Scrum project   management coaches . Later , we went through various workshops to structure our tasks and   processes as to which activities to be added in a way to understand for the next department to take   over the previous work and pushing the company ’s motto towards renewals of our valued   customers in a more agile way . These two sessions occurred within in a one week timeframe over   few demo conversations with customers and interactions held to handling various case scenarios . All   the above mentioned were put forth in a manual for the team to access and implement the   guidelines as experienced by previous mentors and notes or tasks to be added in the same for   further reference . 

 For our second learning launch , we focused on gaining clarity about our priorities to sort the evasive   customers over easy prospects for our organization . This tested our assumption that our   prioritization of tasks was the main cause of our workflow challenge . Our team completed a detailed   survey of two types of customers interested due to no issues or not interested as not been given   high preference to resolve as soon as possible possibly a cause of not smooth transitions happening   in the inter departments . Additionally , few other stakeholders from the business development   department and mentoring associates also completed an anonymous survey . The surveys included   questions about the new , proposed process , understanding the process and the prioritization of   tasks , and acceptance of the change , and were conducted within a two week timeframe . 

 Insight 

 By applying the learning launch tool , our team identified our assumptions and behavioural pattern of   customers on which to prioritize more and urgent need of mentoring or monitoring required by   departments to convert them into other prospects of our business perhaps designed launches to   test these assumptions . Furthermore , we went through anticipated survey and test results ,   expecting to find that a more agile approach would be fit for our workflow , and that both our team   and the key stakeholders involved in all departments and direct point of contact to customers would   be following the new prioritization of tasks and process . Our actual results were slightly different   from what we anticipated . While our team was looking forward to few changes as to distribute the   workload and pressure of finding out the cause of trouble and resolving the issue to the   prioritization of tasks and process , the key stakeholders in the larger marketing department and IT   department expressed some concerns . Moving forward , our team will approve the approach   towards the case scenario taught and experienced by the review of this insight and inculcate it into   future launch designs by collating with past mentoring and transition of providing mutually   benefitting services . 

 Approach 

 Given that our several departments and new renewals team has already gone through various   design thinking tools and at this stage of launching or experimenting new phase of department in   order to articulate the problems of customer and define to the committed promises of best   mentoring services of students in our EdTech , the learning launch is the appropriate tool . As earlier   taught , our team needs to review the new changes and efficient bridging of all departments by   launching this new one has been achieved by our first two launches and implement this into future   launch designs . Upcoming business needs to be overlooked by our past launch designs and ways of   experimenting of innovation towards our better revenue and potential customers for renewal   prospects . 


EMAIL: 
ID_NUM: 
NAME_STUDENT: 
PHONE_NUM: 
STREET_ADDRESS: 
URL_PERSONAL: 
USERNAME: 

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Reflection – New Department over Learning Launch 

 Challenge 

 I am a member of an online EdTech department and our challenge is to improve the educational   experience and conceptual understanding of overall syllabus given to students . Hence improvisation   of workflow within the department in order to solve issues of specific customers and validating with   increment in sales to all kinds of service offered in the online channel and to spend marketing   budgets on the right campaigns . Among project scopes , it includes the marketing department , as   well as the larger mentoring department along with finance and logistics department also the   backend content team with IT department , around whom we work closely . The renewals team to be   inculcated in this distribution of experimental project under management guidelines . The project   should not exceed 30 business days and the solution should include an even distribution of job roles   and smooth transition of mentoring services along working hours amongst the team members . New   team ’s purpose for extra services are to be monitored in order to proceed with introduction of other   special service to customers . 

 Selection 

 Our firm has already gone through several design thinking tools in order to reciprocate the new   services , so we will enhance services once experiencing the learning launch tool . Considering this ,   the learning launch is an experiment meant to quickly test an idea and prototype . 

 Application 

 For the company ’s goal first learning launch , we focused on the execution of our online mentoring   and marketing tasks . In particular , to see if we could structure our leads , projects , and processes to   adapt the methods of scrum project management for all our departments including all procedural   work related headings to each and every stakeholder of the organization to become more agile . This   tested our assumption that the structure and execution were the main causes of our workflow   challenge . Our team went through a training which lasted for a fortnight with a many Scrum project   management coaches . Later , we went through various workshops to structure our tasks and   processes as to which activities to be added in a way to understand for the next department to take   over the previous work and pushing the company ’s motto towards renewals of our valued   customers in a more agile way . These two sessions occurred within in a one week timeframe over   few demo conversations with customers and interactions held to handling various case scenarios . All   the above mentioned were put forth in a manual for the team to access and implement the   guidelines as experienced by previous mentors and notes or tasks to be added in the same for   further reference . 

 For our second learning launch , we focused on gaining clarity about our priorities to sort the evasive   customers over easy prospects for our organization . This tested our assumption that our   prioritization of tasks was the main cause of our workflow challenge . Our team completed a detailed   survey of two types of customers interested due to no issues or not interested as not been given   high preference to resolve as soon as possible possibly a cause of not smooth transitions happening   in the inter departments . Additionally , few other stakeholders from the business development   department and mentoring associates also completed an anonymous survey . The surveys included   questions about the new , proposed process , understanding the process and the prioritization of   tasks , and acceptance of the change , and were conducted within a two week timeframe . 

 Insight 

 By applying the learning launch tool , our team identified our assumptions and behavioural pattern of   customers on which to prioritize more and urgent need of mentoring or monitoring required by   departments to convert them into other prospects of our business perhaps designed launches to   test these assumptions . Furthermore , we went through anticipated survey and test results ,   expecting to find that a more agile approach would be fit for our workflow , and that both our team   and the key stakeholders involved in all departments and direct point of contact to customers would   be following the new prioritization of tasks and process . Our actual results were slightly different   from what we anticipated . While our team was looking forward to few changes as to distribute the   workload and pressure of finding out the cause of trouble and resolving the issue to the   prioritization of tasks and process , the key stakeholders in the larger marketing department and IT   department expressed some concerns . Moving forward , our team will approve the approach   towards the case scenario taught and experienced by the review of this insight and inculcate it into   future launch designs by collating with past mentoring and transition of providing mutually   benefitting services . 

 Approach 

 Given that our several departments and new renewals team has already gone through various   design thinking tools and at this stage of launching or experimenting new phase of department in   order to articulate the problems of customer and define to the committed promises of best   mentoring services of students in our EdTech , the learning launch is the appropriate tool . As earlier   taught , our team needs to review the new changes and efficient bridging of all departments by   launching this new one has been achieved by our first two launches and implement this into future   launch designs . Upcoming business needs to be overlooked by our past launch designs and ways of   experimenting of innovation towards our better revenue and potential customers for renewal   prospects .
### Output: 