Application - Visualization 

 Challenge 

 The problem we were facing was to digitize the process of order tracking and delivery for   the MTO type of customers ’ orders which involved multiple stakeholders ranging from sales   & marketing , customer service team , SCM team , plant operations , finance , quality and   logistics team for our home textile business in which there are more than 100 orders which   are open at a single point of time and tracking each orders within customer   required / committed timeline manually becomes a challenge . 

 Selection 

 The tool selected to identify the problem and map the entire process and value chain was a   visualization technique of value stream mapping . Since a very large number of stakeholders   were involved in the process from different departments and locations , we decided that the   best way to bring everyone in the same page and for a common understanding was a   visualization tool . 

 Application 

 Then interviews were carried out with all the stakeholders differently and a value stream   was prepared capturing the flow of information , stakeholders involved , requirement and   output / value addition from that process . Once a draft value stream mapping was done we   conducted a workshop with all the stakeholders ’ representative and show cased the   mapping . Discussed with all to identify the redundant steps in the process , duplication of   work and effort and areas which can be automated for the seamless information flow and   visibility of the orders . Then we finalized the new To Be process mapping through the   visualization method of value stream mapping . 

 Insight 

 In carrying out this exercise we were able to identify the duplication of work and effort in   the entire value chain and were able to reduce the process lead time by 20 % from the   current 40 days to 32 days . In the journey through bringing everyone in a single page   through the visualization technique of process mapping and value stream mapping , the buy- in from the stakeholders were also fast and easier . We developed a new module like a ticket   management system for the order tracking in which we mapped all the department and   their spocs and defined a mutually agreed timeline for completion of the tasks with all the   stakeholders . 

 Approach 

 After completing this project when I look back , I think I could have further improved the   usage of my visualization tool in the form of conducting 2 workshops . First one at the time   of defining the problem statement and capturing the as is process in a one day or a half day   workshop rather than individual interviews and then next workshop to delve into the   feedback and brainstorming for the solution of the problem and arriving at the TO BE   desired state through a visualization tool . 


EMAIL: 
ID_NUM: 
NAME_STUDENT: 
PHONE_NUM: 
STREET_ADDRESS: 
URL_PERSONAL: 
USERNAME: 

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Application - Visualization 

 Challenge 

 The problem we were facing was to digitize the process of order tracking and delivery for   the MTO type of customers ’ orders which involved multiple stakeholders ranging from sales   & marketing , customer service team , SCM team , plant operations , finance , quality and   logistics team for our home textile business in which there are more than 100 orders which   are open at a single point of time and tracking each orders within customer   required / committed timeline manually becomes a challenge . 

 Selection 

 The tool selected to identify the problem and map the entire process and value chain was a   visualization technique of value stream mapping . Since a very large number of stakeholders   were involved in the process from different departments and locations , we decided that the   best way to bring everyone in the same page and for a common understanding was a   visualization tool . 

 Application 

 Then interviews were carried out with all the stakeholders differently and a value stream   was prepared capturing the flow of information , stakeholders involved , requirement and   output / value addition from that process . Once a draft value stream mapping was done we   conducted a workshop with all the stakeholders ’ representative and show cased the   mapping . Discussed with all to identify the redundant steps in the process , duplication of   work and effort and areas which can be automated for the seamless information flow and   visibility of the orders . Then we finalized the new To Be process mapping through the   visualization method of value stream mapping . 

 Insight 

 In carrying out this exercise we were able to identify the duplication of work and effort in   the entire value chain and were able to reduce the process lead time by 20 % from the   current 40 days to 32 days . In the journey through bringing everyone in a single page   through the visualization technique of process mapping and value stream mapping , the buy- in from the stakeholders were also fast and easier . We developed a new module like a ticket   management system for the order tracking in which we mapped all the department and   their spocs and defined a mutually agreed timeline for completion of the tasks with all the   stakeholders . 

 Approach 

 After completing this project when I look back , I think I could have further improved the   usage of my visualization tool in the form of conducting 2 workshops . First one at the time   of defining the problem statement and capturing the as is process in a one day or a half day   workshop rather than individual interviews and then next workshop to delve into the   feedback and brainstorming for the solution of the problem and arriving at the TO BE   desired state through a visualization tool .
### Output: 