Visualization – Visual Thinking in IT Projects 

 Challenge     I work in the IT area and I have as a goal to develop innovative technological solutions for new   businesses . My biggest challenge is to develop a solution that brings value to the business , according to   the schedule and the budget planned . These solutions are created through IT projects that serves   different areas such as sales , marketing , logistics , financial , accounting and taxes . Usually the business   areas are the project requesters and their demands are not always clear enough to create an IT solution   that adds value to the business quickly . The project development is outsourced , which increases even   more the failures risks due to poor communication . In addition , the solution validation is supported by   limited internal resources that have not always participated in the project from the beginning . My main   focus is to minimize the poor communication among stakeholders to avoid solutions without value and   reworks that undermine project timing and cost . 

 Selection     We have had several unsuccessful experiences to align the needs and the new solutions for the projects .   By having multidisciplinary teams , the only verbal communication , brought communication errors between   participating areas , for example , a project to develop a logistic system has the logistics area and IT area   as main stakeholders . In this case , when we talked about the need to increase the infrastructure for the   project , the logistics team understood that it was for to increase the physical area and for an IT team , it   was for to increase the servers . In order to reduce communication errors , we start with the Visual Thinking   as a support to communicate . The use of graphical elements helped to reduce the communication   mistakes , where in the cited example , we designed a group of servers to communicate that we wanted to   increase the IT infrastructure , aiming a purchase of more servers to support the new logistics system to   be developed .     Application     I use the graphical elements of the Visual Thinking according to the topic addressed in the discussion .   For example , if the intention is to approach new ideas for a problem , I use graphic elements such as   ellipses to describe the central theme of the problem within the graph , from the central theme it is   possible to branch out the ideas exposed by the team in new ellipses , where each idea is described   inside the branched chart , this technique is similar to the mind map . When the objective is to discuss the   project processes to be developed , I choose to draw a flowchart with the graphical elements that   represent the processes through rectangles , the decisions through lozenges and the expected outputs as   documents through a rectangle in portrait mode and database through a disk or even the continuity of a   new flowchart to address a new related process . When the project solution has not yet been defined and   we aim to share the problem and stimulate empathy among those involved , I use free designs to create a   story . To illustrate this approach , I use drawings as a dollar sign to represent the increased sales , the   straw man graphic to represent users , and any other elements that are present in the story told , such as   cellphone drawings to represent the development of a new mobile application or server drawings to   represent the infrastructure of a system . The composition of these elements according to the evolution of   the story resulted in the creation of a Storyboard . 

 Insight     By applying the Visual Thinking to project discussions , the team developed more insights when creating   new IT solutions that brought value to the business , as Storyboard helped to understand the cause of the   problem in a simple way and stakeholders became more empathic while the story was told and illustrated   with the graphic elements . In addition , during the projects executions , the team identified a decrease in   communication failures between outsourced companies that were responsible for systems development   and internal resources , which are responsible for the deliverables validation . Keeping the communication   among those involved with designed support resulted in the alignment of the communication that reduced   the rework during the execution of project , where we had more deliveries in time and on budget planned .   Finally , I emphasize that the graphic elements helped the team to quickly identify the absence of a key   element to create a new solution , the team also became more agile in the construction and validation of   the systemic processes to be implemented in the projects . The Visual Thinking stimulated the learning   and active participation of those involved , including the search for new ideas in the projects .     Approach     As the Visual Thinking reduced communication problems and we were able to deliver more projects in   less time and within budget , I added the Storytelling technique to increase empathy and insight among   those involved in finding more innovative and valuable solutions for the business . Storytelling main goal is   to sensitize people with real stories so they can reflect , because Storytelling raises the level of any   communication . Thus , while Storytelling narrates the problem , the Visual Thinking reduces the risks of   communication , as the story visualization develops over time , I can create a Storyboard with the true   emotions of the stakeholders , allowing them to have an active voice in determining the narrative to find   out the solution to the problem . Therefore , Design Thinking has two techniques that I use a lot in my   projects : Visual Thinking and Storytelling . I share that the combination of these two techniques brought a   great result for my projects , as the team became more involved in the projects , besides delivering more   innovative and competitive solutions in the IT business . 


EMAIL: 
ID_NUM: 
NAME_STUDENT: 
PHONE_NUM: 
STREET_ADDRESS: 
URL_PERSONAL: 
USERNAME: 

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Visualization – Visual Thinking in IT Projects 

 Challenge     I work in the IT area and I have as a goal to develop innovative technological solutions for new   businesses . My biggest challenge is to develop a solution that brings value to the business , according to   the schedule and the budget planned . These solutions are created through IT projects that serves   different areas such as sales , marketing , logistics , financial , accounting and taxes . Usually the business   areas are the project requesters and their demands are not always clear enough to create an IT solution   that adds value to the business quickly . The project development is outsourced , which increases even   more the failures risks due to poor communication . In addition , the solution validation is supported by   limited internal resources that have not always participated in the project from the beginning . My main   focus is to minimize the poor communication among stakeholders to avoid solutions without value and   reworks that undermine project timing and cost . 

 Selection     We have had several unsuccessful experiences to align the needs and the new solutions for the projects .   By having multidisciplinary teams , the only verbal communication , brought communication errors between   participating areas , for example , a project to develop a logistic system has the logistics area and IT area   as main stakeholders . In this case , when we talked about the need to increase the infrastructure for the   project , the logistics team understood that it was for to increase the physical area and for an IT team , it   was for to increase the servers . In order to reduce communication errors , we start with the Visual Thinking   as a support to communicate . The use of graphical elements helped to reduce the communication   mistakes , where in the cited example , we designed a group of servers to communicate that we wanted to   increase the IT infrastructure , aiming a purchase of more servers to support the new logistics system to   be developed .     Application     I use the graphical elements of the Visual Thinking according to the topic addressed in the discussion .   For example , if the intention is to approach new ideas for a problem , I use graphic elements such as   ellipses to describe the central theme of the problem within the graph , from the central theme it is   possible to branch out the ideas exposed by the team in new ellipses , where each idea is described   inside the branched chart , this technique is similar to the mind map . When the objective is to discuss the   project processes to be developed , I choose to draw a flowchart with the graphical elements that   represent the processes through rectangles , the decisions through lozenges and the expected outputs as   documents through a rectangle in portrait mode and database through a disk or even the continuity of a   new flowchart to address a new related process . When the project solution has not yet been defined and   we aim to share the problem and stimulate empathy among those involved , I use free designs to create a   story . To illustrate this approach , I use drawings as a dollar sign to represent the increased sales , the   straw man graphic to represent users , and any other elements that are present in the story told , such as   cellphone drawings to represent the development of a new mobile application or server drawings to   represent the infrastructure of a system . The composition of these elements according to the evolution of   the story resulted in the creation of a Storyboard . 

 Insight     By applying the Visual Thinking to project discussions , the team developed more insights when creating   new IT solutions that brought value to the business , as Storyboard helped to understand the cause of the   problem in a simple way and stakeholders became more empathic while the story was told and illustrated   with the graphic elements . In addition , during the projects executions , the team identified a decrease in   communication failures between outsourced companies that were responsible for systems development   and internal resources , which are responsible for the deliverables validation . Keeping the communication   among those involved with designed support resulted in the alignment of the communication that reduced   the rework during the execution of project , where we had more deliveries in time and on budget planned .   Finally , I emphasize that the graphic elements helped the team to quickly identify the absence of a key   element to create a new solution , the team also became more agile in the construction and validation of   the systemic processes to be implemented in the projects . The Visual Thinking stimulated the learning   and active participation of those involved , including the search for new ideas in the projects .     Approach     As the Visual Thinking reduced communication problems and we were able to deliver more projects in   less time and within budget , I added the Storytelling technique to increase empathy and insight among   those involved in finding more innovative and valuable solutions for the business . Storytelling main goal is   to sensitize people with real stories so they can reflect , because Storytelling raises the level of any   communication . Thus , while Storytelling narrates the problem , the Visual Thinking reduces the risks of   communication , as the story visualization develops over time , I can create a Storyboard with the true   emotions of the stakeholders , allowing them to have an active voice in determining the narrative to find   out the solution to the problem . Therefore , Design Thinking has two techniques that I use a lot in my   projects : Visual Thinking and Storytelling . I share that the combination of these two techniques brought a   great result for my projects , as the team became more involved in the projects , besides delivering more   innovative and competitive solutions in the IT business .
### Output: 