CHALLENGE 

 Ten months back in my organization , we had a challenge of very low turnout to the staff   restaurant . The organization was very concerned about this as they could not ensure the quality   of food eaten by the staff outside the office and also concerned about the staff well - being .   Based on these reasons , the organization decided to find a solution . A team was selected for   this purpose and I was the head of the team . 

 SELECTION 

 The mind mapping tool was selected as the design thinking tool to help resolve the challenge .   The tool was selected because it helps to identify patterns and insights that can lead to more   creative solutions to challenges .     APPLICATION 

 We selected few staff to gather data on reasons why they do n’t eat in the staff restaurant . We   met with each of them to confirm their available date for a one - one - one session as we could   not get all of them at the same time . We had sessions with 10 staff members and we gathered   lots of reasons why they do n’t show up at the restaurant . Based on the feedback we drew a   mind map to identify a pattern and we realized similarities in their reasons for not eating at the   restaurant . The reasons that were most common were quality of food , cleanliness and early   arrival of caterer . The process took over a month because we had to schedule individual   meetings with staff . 

 We then met with 3 different caterers , presented our top requirements to them and put them   one week rotation . We had informed staff of the rotation earlier . We sent online   questionnaires to the 10 staff selected earlier after each week and we got positive feedbacks .   We then selected 2 of the 3 caterers and the turnout to lunch increase by 80 % within 2 weeks .     INSIGHT 

 Before we ( the restaurant change committee ) started to investigate further on the reasons why   staff did n't show up for lunch , we almost concluded that the major reason for not showing up   was quality of food . This design thinking method approach chosen helped us to realize other   important reasons why staff do n't show up which guided our path to the solution . 

 APPROACH 

 If faced with similar challenge in the future , I might use the learning launch tool as I think this   will give faster feedback which will lead to faster solution . We would have gotten 4 different   caterers on a week rotation , announced this to staff prior to the commencement of the   rotation then watch the turnout and also get opinions from questionnaires . 


EMAIL: 
ID_NUM: 
NAME_STUDENT: 
PHONE_NUM: 
STREET_ADDRESS: 
URL_PERSONAL: 
USERNAME: 

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: CHALLENGE 

 Ten months back in my organization , we had a challenge of very low turnout to the staff   restaurant . The organization was very concerned about this as they could not ensure the quality   of food eaten by the staff outside the office and also concerned about the staff well - being .   Based on these reasons , the organization decided to find a solution . A team was selected for   this purpose and I was the head of the team . 

 SELECTION 

 The mind mapping tool was selected as the design thinking tool to help resolve the challenge .   The tool was selected because it helps to identify patterns and insights that can lead to more   creative solutions to challenges .     APPLICATION 

 We selected few staff to gather data on reasons why they do n’t eat in the staff restaurant . We   met with each of them to confirm their available date for a one - one - one session as we could   not get all of them at the same time . We had sessions with 10 staff members and we gathered   lots of reasons why they do n’t show up at the restaurant . Based on the feedback we drew a   mind map to identify a pattern and we realized similarities in their reasons for not eating at the   restaurant . The reasons that were most common were quality of food , cleanliness and early   arrival of caterer . The process took over a month because we had to schedule individual   meetings with staff . 

 We then met with 3 different caterers , presented our top requirements to them and put them   one week rotation . We had informed staff of the rotation earlier . We sent online   questionnaires to the 10 staff selected earlier after each week and we got positive feedbacks .   We then selected 2 of the 3 caterers and the turnout to lunch increase by 80 % within 2 weeks .     INSIGHT 

 Before we ( the restaurant change committee ) started to investigate further on the reasons why   staff did n't show up for lunch , we almost concluded that the major reason for not showing up   was quality of food . This design thinking method approach chosen helped us to realize other   important reasons why staff do n't show up which guided our path to the solution . 

 APPROACH 

 If faced with similar challenge in the future , I might use the learning launch tool as I think this   will give faster feedback which will lead to faster solution . We would have gotten 4 different   caterers on a week rotation , announced this to staff prior to the commencement of the   rotation then watch the turnout and also get opinions from questionnaires .
### Output: 