1 . Challenge : Describe your challenge , including all relevant information : 

 I am a hardcore Sales professional and have spent more than 14 yrs . doing sales in IT products .   The industry that I belong to is very practical as we work on small margins . My job involves   working with core technical team , sales professionals , partners , vendors , credit team etc . The   major challenge in my job is listed below 

 a ) Providing customized solutions basis end customer expectation without meeting them / 

 knowing them 

 b ) Ensure my technical team delivers on the service once the deal is agreed    c ) Connect with partners on regular basis and make them aware of new IT products which can 

 help the end customers 

 d ) Negotiating with vendors & partners on the credit part so that timely payment is received 

 2 . Selection : In your own words , briefly describe the tool you selected ( e.g. , what it is and why 

 you selected it for your challenge -- including any appropriate video lecture references ) . 

 We work on multiple deals every quarter hence I chose storytelling to motivate my team I would like   to share a story here is we were working on a deal size 2.40 Crore and the partner confirmed to   release the payment for the IT services taken from us Within the 30 days of delivery . The deal that   was about to close in 30 days was extended up to 365 days and the partner did not release the   payment stating the end customer has not released the payment . Eventually the payment got stuck   and then we did our homework we realized that every deal we need to do strategies well and work    on our communication as well as co - ordination when dealing with partner 

 3 . Application : Describe how you applied the tool you selected to your challenge ( e.g. , what you 

 did and how the tool was applied effectively or ineffectively ) . 

 I would like to share an instance about my storytelling session with the team . While discussing a   successful deal where the hurdles were less my team members reaction would be very enthusiastic   and happy also they would be extremely motivated . While discussing deals that failed miserably   most my Area Sales Managers would have showcase variety of emotions like anxiety , fear .One of   my female team member failed a deal and she started sobbing when I spoke to her she shared her   fear of losing job on account of failed deal   . I sat with her along with the team leader and explained   her entire sales deal step by step and she mentioned that in order to complete her quarterly target   she overcommitted without checking the credit of the partner 

 4 . Insight & Approach : 

 The probing session with her helped me to gain insight on the core issue with my female   team member was that If she lost the job she would face challenges along with her family as   she was the sole earning member of the job .    I narrated my story of struggle where I made a similar mistake and how my supervisor took   care of me by aligning a buddy / mentor to me . She immideately agreed for the mentor   alignment and was happy to get on field again      Once again I used her story in one of my storytelling session with the team and they not only   appreciated her courage but also supported her in all her future deals      This course has made me look at this tool with a new perspective i.e. to relate your stories   with real life instances and share it with the team as it helps to bond your team as well 


EMAIL: 
ID_NUM: 
NAME_STUDENT: 
PHONE_NUM: 
STREET_ADDRESS: 
URL_PERSONAL: 
USERNAME: 

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: 1 . Challenge : Describe your challenge , including all relevant information : 

 I am a hardcore Sales professional and have spent more than 14 yrs . doing sales in IT products .   The industry that I belong to is very practical as we work on small margins . My job involves   working with core technical team , sales professionals , partners , vendors , credit team etc . The   major challenge in my job is listed below 

 a ) Providing customized solutions basis end customer expectation without meeting them / 

 knowing them 

 b ) Ensure my technical team delivers on the service once the deal is agreed    c ) Connect with partners on regular basis and make them aware of new IT products which can 

 help the end customers 

 d ) Negotiating with vendors & partners on the credit part so that timely payment is received 

 2 . Selection : In your own words , briefly describe the tool you selected ( e.g. , what it is and why 

 you selected it for your challenge -- including any appropriate video lecture references ) . 

 We work on multiple deals every quarter hence I chose storytelling to motivate my team I would like   to share a story here is we were working on a deal size 2.40 Crore and the partner confirmed to   release the payment for the IT services taken from us Within the 30 days of delivery . The deal that   was about to close in 30 days was extended up to 365 days and the partner did not release the   payment stating the end customer has not released the payment . Eventually the payment got stuck   and then we did our homework we realized that every deal we need to do strategies well and work    on our communication as well as co - ordination when dealing with partner 

 3 . Application : Describe how you applied the tool you selected to your challenge ( e.g. , what you 

 did and how the tool was applied effectively or ineffectively ) . 

 I would like to share an instance about my storytelling session with the team . While discussing a   successful deal where the hurdles were less my team members reaction would be very enthusiastic   and happy also they would be extremely motivated . While discussing deals that failed miserably   most my Area Sales Managers would have showcase variety of emotions like anxiety , fear .One of   my female team member failed a deal and she started sobbing when I spoke to her she shared her   fear of losing job on account of failed deal   . I sat with her along with the team leader and explained   her entire sales deal step by step and she mentioned that in order to complete her quarterly target   she overcommitted without checking the credit of the partner 

 4 . Insight & Approach : 

 The probing session with her helped me to gain insight on the core issue with my female   team member was that If she lost the job she would face challenges along with her family as   she was the sole earning member of the job .    I narrated my story of struggle where I made a similar mistake and how my supervisor took   care of me by aligning a buddy / mentor to me . She immideately agreed for the mentor   alignment and was happy to get on field again      Once again I used her story in one of my storytelling session with the team and they not only   appreciated her courage but also supported her in all her future deals      This course has made me look at this tool with a new perspective i.e. to relate your stories   with real life instances and share it with the team as it helps to bond your team as well
### Output: 