Challenge and selection 

 The challenge is to find patterns of customers in what is their problem in saving electricity in their   homes , for that we will use the storytelling tool , to know more about the needs , habits of   customers in their homes . And how can we improve the service during the process of knowing the   customers through their stories . 

 Application 

 During some electrical repair visits to customers , I found that they were having problems with   their electricity bills , and had purchased some items to save more electricity such as more efficient   light bulbs and new generation appliances . But talking to some of them I found that during the day   they were not at home and yet the bills were coming in too high and they did n't know what else to   do . I asked them who was in their homes during the day , and in some cases , it was the children or   the staff who took care of and cleaned the house . 

 Insight and approach 

 At that time , it occurred to me that during the day the children or the staff that looked after the   house had some habits that did not contribute to the savings in the home . And I told her that I had   had those problems in the past and that I had to make adjustments in some changes to save   energy and certain changes in the habits of using appliances . 

 He loved the idea and suggested that I help him review what was causing the consumption in his   home and what could be done to save energy . 

 This course opened my mind that not only could I offer home energy improvements , but I could   also offer a personalized energy saving service according to their consumption patterns and habits   and in the medium term be able to sell solutions so they can monitor their consumption and   detect where they are consuming more electricity in their home . 

 My experience is in electrical engineering , but I had no knowledge of how to bring a business idea   to reality , but with design thinking with innovation gave me several ideas of how to see the ideas   from different points of view . 


EMAIL: 
ID_NUM: 
NAME_STUDENT: 
PHONE_NUM: 
STREET_ADDRESS: 
URL_PERSONAL: 
USERNAME: 

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Challenge and selection 

 The challenge is to find patterns of customers in what is their problem in saving electricity in their   homes , for that we will use the storytelling tool , to know more about the needs , habits of   customers in their homes . And how can we improve the service during the process of knowing the   customers through their stories . 

 Application 

 During some electrical repair visits to customers , I found that they were having problems with   their electricity bills , and had purchased some items to save more electricity such as more efficient   light bulbs and new generation appliances . But talking to some of them I found that during the day   they were not at home and yet the bills were coming in too high and they did n't know what else to   do . I asked them who was in their homes during the day , and in some cases , it was the children or   the staff who took care of and cleaned the house . 

 Insight and approach 

 At that time , it occurred to me that during the day the children or the staff that looked after the   house had some habits that did not contribute to the savings in the home . And I told her that I had   had those problems in the past and that I had to make adjustments in some changes to save   energy and certain changes in the habits of using appliances . 

 He loved the idea and suggested that I help him review what was causing the consumption in his   home and what could be done to save energy . 

 This course opened my mind that not only could I offer home energy improvements , but I could   also offer a personalized energy saving service according to their consumption patterns and habits   and in the medium term be able to sell solutions so they can monitor their consumption and   detect where they are consuming more electricity in their home . 

 My experience is in electrical engineering , but I had no knowledge of how to bring a business idea   to reality , but with design thinking with innovation gave me several ideas of how to see the ideas   from different points of view .
### Output: 