Example   Reflection   -   Story   Telling 

 Challenge   and   selection 

 Generally   most   of   the   people   are   interested   in   listening   to   the   stories   because   stories   convey     more   information   than   the   general   way   in   which   we    express   our   thoughts   .   By   listening   to   a     story   we   will   get   totally   immersed   into   the   topic   and   insights   of   the   story   and   we   get   an   overall     idea   of   what ’s   going   on . Generally   Designers   use   the   storytelling   to   get   insights   into   users   and     they   actually   want   to   get   into   the   customer ’s   shoes   and   think   from   their   perspective . 

 Storytelling   means   sharing   the   information . By   sharing   the   information   we   get   more   and   more     creative   ideas . Generally   most   of   the   people   feel   that   they   need   a   good   service   center   for   their     car ’s   service .   I   am   an   app   developer   and   i   always   think   of   this   problem.so   i   decided   to   build   an     app   for   them   and    the   main   target   audience   are   the   software   developers , government     employees , old - age   people   because   most   of   these   people   do   not   have   time   to   service   their     vehicle   on   time . They   usually   forget   their   remainders   and   sometimes   their   car   gets   breakdown     on   the   road . So   our   service   center   app   will   be   always   useful   for   those   who   wish   to   get   them   at     every   time . 

 Application 

 By   using   the   storytelling   technique   we   have   shared   our   thoughts   with   different   people   and   they     suggested   some   of   the   ideas . We   have   ended   up   by   changing   some   of   the   features   of   our   app     which   are   damaging   our   app . We   first   resolved   our   app   bugs   and   glitches   which   is   reducing   our     app   performance . Secondly   we   decided   to   have   a   customer   care   which   will   be   available   24/7.We     also   created   a   chatbots   for   customers   who   needs   an   immediate   response   for   the   queuries . 

 To   implement   all   this   I   have   told   a   story   to   my   team   members   saying   that   imagine   if   your   car   got     broken   down   on   the   midway   of   the   road   in   the   midnight   there   will   be   no   service   center   which   can     help   you   out . That   is   why   we   are   creating   an   app   in   which   every   service   center   serves   for   24     hours . 

 Insight   and   approach 

 To   test   our   app   we   went   to   use   the   story   telling   technique   for   our   application . We   went   to   a   young     boy   aged   18 - 20   years   and   explained   to   him   about   our   app . After   listening   to   the   story   we   asked     him   what   changes   should   we   do   in   order   to   work   our   app   in   a   better   way . He   suggested   the     ideas   like   :   you   can   multiple   gateways   for   the   payments   of   bills   which   reduces   the   risk   of     Transaction   getting   declined . We   again   went   to   another   person   and   explained   him   the   same     story   he   suggested   us   that   your   app   should   not   contain   any   bugs   and   viruses   and   another     person   asked   us   about   the   confidential   information   of   the   data   . 

 At   last   by   using   the   story   telling   technique   we   have   got   different   creative   ideas   from   different     people   which   helped   our   app   to   develop   in   a   better   way 

 This   course   helped   me   in   understanding   what   Design   Thinking   is   and   the   five   phases   of   design     thinking   :   Emphasize , Design , Ideate , Prototype , Testing   and   how   it   helped   me   in   designing   my     application   in   a   good   way . 


EMAIL: 
ID_NUM: 
NAME_STUDENT: 
PHONE_NUM: 
STREET_ADDRESS: 
URL_PERSONAL: 
USERNAME: 

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Example   Reflection   -   Story   Telling 

 Challenge   and   selection 

 Generally   most   of   the   people   are   interested   in   listening   to   the   stories   because   stories   convey     more   information   than   the   general   way   in   which   we    express   our   thoughts   .   By   listening   to   a     story   we   will   get   totally   immersed   into   the   topic   and   insights   of   the   story   and   we   get   an   overall     idea   of   what ’s   going   on . Generally   Designers   use   the   storytelling   to   get   insights   into   users   and     they   actually   want   to   get   into   the   customer ’s   shoes   and   think   from   their   perspective . 

 Storytelling   means   sharing   the   information . By   sharing   the   information   we   get   more   and   more     creative   ideas . Generally   most   of   the   people   feel   that   they   need   a   good   service   center   for   their     car ’s   service .   I   am   an   app   developer   and   i   always   think   of   this   problem.so   i   decided   to   build   an     app   for   them   and    the   main   target   audience   are   the   software   developers , government     employees , old - age   people   because   most   of   these   people   do   not   have   time   to   service   their     vehicle   on   time . They   usually   forget   their   remainders   and   sometimes   their   car   gets   breakdown     on   the   road . So   our   service   center   app   will   be   always   useful   for   those   who   wish   to   get   them   at     every   time . 

 Application 

 By   using   the   storytelling   technique   we   have   shared   our   thoughts   with   different   people   and   they     suggested   some   of   the   ideas . We   have   ended   up   by   changing   some   of   the   features   of   our   app     which   are   damaging   our   app . We   first   resolved   our   app   bugs   and   glitches   which   is   reducing   our     app   performance . Secondly   we   decided   to   have   a   customer   care   which   will   be   available   24/7.We     also   created   a   chatbots   for   customers   who   needs   an   immediate   response   for   the   queuries . 

 To   implement   all   this   I   have   told   a   story   to   my   team   members   saying   that   imagine   if   your   car   got     broken   down   on   the   midway   of   the   road   in   the   midnight   there   will   be   no   service   center   which   can     help   you   out . That   is   why   we   are   creating   an   app   in   which   every   service   center   serves   for   24     hours . 

 Insight   and   approach 

 To   test   our   app   we   went   to   use   the   story   telling   technique   for   our   application . We   went   to   a   young     boy   aged   18 - 20   years   and   explained   to   him   about   our   app . After   listening   to   the   story   we   asked     him   what   changes   should   we   do   in   order   to   work   our   app   in   a   better   way . He   suggested   the     ideas   like   :   you   can   multiple   gateways   for   the   payments   of   bills   which   reduces   the   risk   of     Transaction   getting   declined . We   again   went   to   another   person   and   explained   him   the   same     story   he   suggested   us   that   your   app   should   not   contain   any   bugs   and   viruses   and   another     person   asked   us   about   the   confidential   information   of   the   data   . 

 At   last   by   using   the   story   telling   technique   we   have   got   different   creative   ideas   from   different     people   which   helped   our   app   to   develop   in   a   better   way 

 This   course   helped   me   in   understanding   what   Design   Thinking   is   and   the   five   phases   of   design     thinking   :   Emphasize , Design , Ideate , Prototype , Testing   and   how   it   helped   me   in   designing   my     application   in   a   good   way .
### Output: 