DESIGN THINKING FOR INNOVATION - EXCEPTINAL CUSTOMER SERVICE 

 Challenge & Selection 

 The first tool I used was the tool of Storytelling , to achieve a shared understanding of a problem   space among a diverse group of stakeholders before attempting to identify and define possible   solutions to the problem . I use this approach often with our customers , who are dealing with   importation of goods working to apply technology innovations to modernize their businesses with   prompt delivery of their services to ddefining the scope , boundaries , key elements , and relationships   between elements to consider when identifying pain points and opportunities for improvements or   solutions . 

 Application 

 I start the process by creating a specific innovation on how the customer ’s transaction can be   process within the turn around time allocated for the transactions with the value chain of the   innovation process . 

 Insight & Approach 

 What I have learned from conducting this exercise with sample customer selection . 

 The important for reinforcing the understanding of the problem they are working to solve ; the more   valuable aspect of the activity is the shared insights and shared learning that occurs while they are   working to define their problem space . 

 The sample customer ’s selection is a prove evidence of the design thinking innovation by creating a   direct services notification on all customer transactions without follow up , 


EMAIL: 
ID_NUM: 
NAME_STUDENT: 
PHONE_NUM: 
STREET_ADDRESS: 
URL_PERSONAL: 
USERNAME: 

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: DESIGN THINKING FOR INNOVATION - EXCEPTINAL CUSTOMER SERVICE 

 Challenge & Selection 

 The first tool I used was the tool of Storytelling , to achieve a shared understanding of a problem   space among a diverse group of stakeholders before attempting to identify and define possible   solutions to the problem . I use this approach often with our customers , who are dealing with   importation of goods working to apply technology innovations to modernize their businesses with   prompt delivery of their services to ddefining the scope , boundaries , key elements , and relationships   between elements to consider when identifying pain points and opportunities for improvements or   solutions . 

 Application 

 I start the process by creating a specific innovation on how the customer ’s transaction can be   process within the turn around time allocated for the transactions with the value chain of the   innovation process . 

 Insight & Approach 

 What I have learned from conducting this exercise with sample customer selection . 

 The important for reinforcing the understanding of the problem they are working to solve ; the more   valuable aspect of the activity is the shared insights and shared learning that occurs while they are   working to define their problem space . 

 The sample customer ’s selection is a prove evidence of the design thinking innovation by creating a   direct services notification on all customer transactions without follow up ,
### Output: 