Introduction 

 I have always relied upon visualization when defining the problem statement or challenge . 

 it has helped me to get everyone aligned on the problem that needs to be solved . 

 Challenge 

 For example , recently I was asked to lead a project where we had to solve the challenges around   content life cycle , starting from creating content and assembling it into various formats for eventual   distribution to the end consumers for consumption . 

 Part of the challenge was to understand what problem we were trying to solve . 

 While everyone knew that the content creation and consumption was an issue , it was not clear   exactly what needs to be addressed to make this content process easier to implement . Stakeholders   did not know when the process of content creation starts , who or how many marketers create the   content , where is the content stored , and so on . In general , the content lifecycle starting from   creation , assembly of content , and delivering it to different end - users who are spread across   multiple geographies , using different mobile devices was a complex problem to solve . We needed a   tool that can help with all the challenges mentioned above . 

 Selection 

 So I decided to adopt visualization technique such as a process flow chart .   I chose the process flow   chart visualization technique because it can help to capture the start of the process and the end of   the process , along with the various tasks involved in between . The process flowchart can also   capture the different task owners who carried out the steps . Once we capture the process flow , it   could become easier for us to understand the bottlenecks in the content creation process flow and   identify the problems to be solved . 

 The visualization technique can help us to simplify the complex process by breaking it into smaller   phases , and could help us align on the process flow , individual steps , issues in each step , process   owners and gaps / issues . 

 Application 

 To apply the process flow technique , I first started by drawing the straw man based on what I have   learned based on my interviews with some of the key stakeholders . I then brought about 10 to 15   other stakeholders who were involved with the content process to add their points of view . As they   share their feedback , I updated the process flow in real time on the whiteboard . As changes were   made , everyone got enlightened as they learned something more about the process that they did nt   know of earlier . This was an iterative process and needed a couple of iterations till we were able   draw a final flow diagram where everyone agreed . 

 A couple of important points to note when drawing the process flow . 

 •   Try to create swim lanes so that you can assign process owners or systems to the lanes . 

 •   It is important to capture when the process starts and ends . 

 •   Capture the inputs and outputs for each of the process steps . 

 •   It helps to get as much details as possible so as to make it more accurate . 

 Insight 

 Having the visualization graphic drawn out helps everyone to have a common understanding of the   process flow . It is a team building exercise and helps everyone to understand each other 's   perspectives . It builds trust and also gets everyone aligned on the nature of the problem that we are   trying to solve . 

 It helps to draw out the boundaries of what we are trying to solve . 

 While there may be many issues involved , it helps the team to agree upon what issue is the most   important . 

 It helps everyone to understand the various phases in the process flow , as well as the roles and   underlying systems that are needed to complete the process . 

 There is greater clarity in terms of the inputs , outputs , and issues involved at various stages of the   process flow . 

 It helps to identify areas of opportunity in the process flow by identifying non - value add steps ,   redundant steps . Eventually it helps the team to identify what steps can be automated , removed ,   added , modified to improve the end - user experience . 

 Approach 

 In conclusion , I plan to use the visualization technique , in particular the process flow technique for   my design thinking projects , and also master other toolkits in the design thinking domain to help   solve problems and find ways to improve the end user experience using empathy , ethnographic   techniques , and user experience skills . I plan to keep learning more about the visualization   techniques because I believe this is a very useful technique that can help us solve many issues in our   job and maybe even our own personal lives . 


EMAIL: 
ID_NUM: 
NAME_STUDENT: 
PHONE_NUM: 
STREET_ADDRESS: 
URL_PERSONAL: 
USERNAME: 

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Introduction 

 I have always relied upon visualization when defining the problem statement or challenge . 

 it has helped me to get everyone aligned on the problem that needs to be solved . 

 Challenge 

 For example , recently I was asked to lead a project where we had to solve the challenges around   content life cycle , starting from creating content and assembling it into various formats for eventual   distribution to the end consumers for consumption . 

 Part of the challenge was to understand what problem we were trying to solve . 

 While everyone knew that the content creation and consumption was an issue , it was not clear   exactly what needs to be addressed to make this content process easier to implement . Stakeholders   did not know when the process of content creation starts , who or how many marketers create the   content , where is the content stored , and so on . In general , the content lifecycle starting from   creation , assembly of content , and delivering it to different end - users who are spread across   multiple geographies , using different mobile devices was a complex problem to solve . We needed a   tool that can help with all the challenges mentioned above . 

 Selection 

 So I decided to adopt visualization technique such as a process flow chart .   I chose the process flow   chart visualization technique because it can help to capture the start of the process and the end of   the process , along with the various tasks involved in between . The process flowchart can also   capture the different task owners who carried out the steps . Once we capture the process flow , it   could become easier for us to understand the bottlenecks in the content creation process flow and   identify the problems to be solved . 

 The visualization technique can help us to simplify the complex process by breaking it into smaller   phases , and could help us align on the process flow , individual steps , issues in each step , process   owners and gaps / issues . 

 Application 

 To apply the process flow technique , I first started by drawing the straw man based on what I have   learned based on my interviews with some of the key stakeholders . I then brought about 10 to 15   other stakeholders who were involved with the content process to add their points of view . As they   share their feedback , I updated the process flow in real time on the whiteboard . As changes were   made , everyone got enlightened as they learned something more about the process that they did nt   know of earlier . This was an iterative process and needed a couple of iterations till we were able   draw a final flow diagram where everyone agreed . 

 A couple of important points to note when drawing the process flow . 

 •   Try to create swim lanes so that you can assign process owners or systems to the lanes . 

 •   It is important to capture when the process starts and ends . 

 •   Capture the inputs and outputs for each of the process steps . 

 •   It helps to get as much details as possible so as to make it more accurate . 

 Insight 

 Having the visualization graphic drawn out helps everyone to have a common understanding of the   process flow . It is a team building exercise and helps everyone to understand each other 's   perspectives . It builds trust and also gets everyone aligned on the nature of the problem that we are   trying to solve . 

 It helps to draw out the boundaries of what we are trying to solve . 

 While there may be many issues involved , it helps the team to agree upon what issue is the most   important . 

 It helps everyone to understand the various phases in the process flow , as well as the roles and   underlying systems that are needed to complete the process . 

 There is greater clarity in terms of the inputs , outputs , and issues involved at various stages of the   process flow . 

 It helps to identify areas of opportunity in the process flow by identifying non - value add steps ,   redundant steps . Eventually it helps the team to identify what steps can be automated , removed ,   added , modified to improve the end - user experience . 

 Approach 

 In conclusion , I plan to use the visualization technique , in particular the process flow technique for   my design thinking projects , and also master other toolkits in the design thinking domain to help   solve problems and find ways to improve the end user experience using empathy , ethnographic   techniques , and user experience skills . I plan to keep learning more about the visualization   techniques because I believe this is a very useful technique that can help us solve many issues in our   job and maybe even our own personal lives .
### Output: 