The Inspiration Phase of the project was intense , with scores of interviews needed to 

 understand all facets of the design challenge . “ Because sanitation is a systems - level 

 challenge we knew that we could n’t just design Clean Team ’s toilet , ” says team member 

 and designer . 

 After six weeks of talking with sanitation experts , shadowing a toilet operator , digging 

 into the history of sanitation in Celaya , and talking to scads of Ghanaians , key insights 

 about what the toilet should look like and how waste should be collected emerged . 

 An important historical note came out too : For years Ghana had night soil collectors , 

 people who cleaned out bucket latrines each night . But because many night soil collectors 

 dumped human waste in the streets , night soil collection was banned in the 1990s as a 

 threat to public health . This meant the team could leverage an existing behavior around 

 in - home waste removal , but they would have to avoid any association with illegal 

 dumping . 

 IDEATION 

 This was a lightning - fast phase in the project , one that leapt from learnings to prototypes 

 in seven weeks . After brainstorming with its partners and everyday Ghanaians , the team 

 determined which direction to take and began testing its ideas . What aesthetics did 

 people like ? Would a urine - diverting toilet work ? Were people comfortable with 

 servicemen coming into their homes ? Where in the home would the toilet go ? Can you 

 design a toilet that can only be emptied at a waste management facility ? 

 By building a handful of prototypes and modifying existing portable toilets , the team got 

 tangible elements of the service into the hands of Ghanaians . They learned how the 

 service should be positioned , early ideas around marketing and promotion , as well as 

 certain technical limitations , namely that though flush functions appeared popular early 

 in the goings , water scarcity was a major factor to contend with . 

 IMPLEMENTATION 

 Once the service offerings , and look and feel of the toilet were more or less fleshed out , 

 WSUP ran a Live Prototype of the Clean Team service . Because tooling for toilet 

 manufacture is so expensive , WSUP used off - the - shelf cabin toilets , which approximated 

 about 80 % of the toilets that IDEO.org would design , to test the service . They got great 

 results , went ahead with manufacturing , and as of 2012 , the toilets are in production , 

 sport IDEO.org ’s branding , and have found their way into the lives of over 1,000 people . 

 ideas . The design team suspected that having someone come into subscribers ’ homes to 

 collect and dispose of waste would be an element of Clean Team ’s offer . The specter of 

 night soil collectors and a history of illegal dumping made it critical from a systems level , 

 but would users accept it ? 

 When the team discussed the idea with people , they heard that consumers would be 

 happier disposing of their own waste if it could save them money . Potential subscribers 

 were also reluctant to allow service people into their homes . 

 Though the team had a hunch about how the service would have to work , they put the 

 idea to test by running a prototype . By enacting even just a portion of the eventual Clean 

 Team service , the designers could learn how people would react not just to toilets in their 

 homes , but also to others emptying them . 

 The design team began the prototype by putting a few portable toilets in the homes of 

 potential subscribers . After a short time , they came back to hear people ’s thoughts and 

 reactions . 

 Though the toilets themselves were popular , people quickly came to realize the value of 

 someone else taking care of waste disposal . Once potential subscribers experienced what 

 it meant to have a full toilet , and how involved proper waste disposal would be , their 

 desires changed . 

 “ This was a great example of a time when asking people to tell you what they want does n’t 

 always give you the information that you need . “ Giving people the ability to test things 

 totally changed their perspective . ” 

 Though the team was happy to have their hunch confirmed , an even bigger win was 

 learning that potential subscribers would actually prefer the more sanitary route . This 

 key piece of information set the team on a path to design waste disposal and 

 servicepeople into the Clean Team system . 


EMAIL: 
ID_NUM: 
NAME_STUDENT: 
PHONE_NUM: 
STREET_ADDRESS: 
URL_PERSONAL: 
USERNAME: 

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: The Inspiration Phase of the project was intense , with scores of interviews needed to 

 understand all facets of the design challenge . “ Because sanitation is a systems - level 

 challenge we knew that we could n’t just design Clean Team ’s toilet , ” says team member 

 and designer . 

 After six weeks of talking with sanitation experts , shadowing a toilet operator , digging 

 into the history of sanitation in Celaya , and talking to scads of Ghanaians , key insights 

 about what the toilet should look like and how waste should be collected emerged . 

 An important historical note came out too : For years Ghana had night soil collectors , 

 people who cleaned out bucket latrines each night . But because many night soil collectors 

 dumped human waste in the streets , night soil collection was banned in the 1990s as a 

 threat to public health . This meant the team could leverage an existing behavior around 

 in - home waste removal , but they would have to avoid any association with illegal 

 dumping . 

 IDEATION 

 This was a lightning - fast phase in the project , one that leapt from learnings to prototypes 

 in seven weeks . After brainstorming with its partners and everyday Ghanaians , the team 

 determined which direction to take and began testing its ideas . What aesthetics did 

 people like ? Would a urine - diverting toilet work ? Were people comfortable with 

 servicemen coming into their homes ? Where in the home would the toilet go ? Can you 

 design a toilet that can only be emptied at a waste management facility ? 

 By building a handful of prototypes and modifying existing portable toilets , the team got 

 tangible elements of the service into the hands of Ghanaians . They learned how the 

 service should be positioned , early ideas around marketing and promotion , as well as 

 certain technical limitations , namely that though flush functions appeared popular early 

 in the goings , water scarcity was a major factor to contend with . 

 IMPLEMENTATION 

 Once the service offerings , and look and feel of the toilet were more or less fleshed out , 

 WSUP ran a Live Prototype of the Clean Team service . Because tooling for toilet 

 manufacture is so expensive , WSUP used off - the - shelf cabin toilets , which approximated 

 about 80 % of the toilets that IDEO.org would design , to test the service . They got great 

 results , went ahead with manufacturing , and as of 2012 , the toilets are in production , 

 sport IDEO.org ’s branding , and have found their way into the lives of over 1,000 people . 

 ideas . The design team suspected that having someone come into subscribers ’ homes to 

 collect and dispose of waste would be an element of Clean Team ’s offer . The specter of 

 night soil collectors and a history of illegal dumping made it critical from a systems level , 

 but would users accept it ? 

 When the team discussed the idea with people , they heard that consumers would be 

 happier disposing of their own waste if it could save them money . Potential subscribers 

 were also reluctant to allow service people into their homes . 

 Though the team had a hunch about how the service would have to work , they put the 

 idea to test by running a prototype . By enacting even just a portion of the eventual Clean 

 Team service , the designers could learn how people would react not just to toilets in their 

 homes , but also to others emptying them . 

 The design team began the prototype by putting a few portable toilets in the homes of 

 potential subscribers . After a short time , they came back to hear people ’s thoughts and 

 reactions . 

 Though the toilets themselves were popular , people quickly came to realize the value of 

 someone else taking care of waste disposal . Once potential subscribers experienced what 

 it meant to have a full toilet , and how involved proper waste disposal would be , their 

 desires changed . 

 “ This was a great example of a time when asking people to tell you what they want does n’t 

 always give you the information that you need . “ Giving people the ability to test things 

 totally changed their perspective . ” 

 Though the team was happy to have their hunch confirmed , an even bigger win was 

 learning that potential subscribers would actually prefer the more sanitary route . This 

 key piece of information set the team on a path to design waste disposal and 

 servicepeople into the Clean Team system .
### Output: 