smart teens : Company General Use 

 Mind Mapping 

 Challenge and Selection : 

 My challenge was to develop a new IT solution for my organization , the solution   aim to aggregate all scattered services and combined them in one solution and   simplify the underlying processes of these services . I and my team decided to   use mind mapping as a tool to due to its capability in discovering common   pattern and organizing the information which will be easier to be visualized and   analyzed , using the mind mapping as tool will help us to identify all possible   services that can be added to the system and the one that need to be grouped   in on service to optimize the solution and to deliver the best service and user   experience to our customers . 

 Application : 

 First , we started by collecting the required data about the current services to   identify the current situation through holding several meetings with our   stakeholders within the organization to identify what services they are providing   and underlying process for these services and document all information . 

 After collecting massive amount of data , I met with my team and started   consolidating and analyzing the all the information , throughout the analysis we   used a white board and engaging team discussion to cluster and categorize the   services based on the identified common patterns and characteristics between   those service . 

 After categorizing the services , we evaluated each group of services then we   eliminated the duplicated services , merged depended services and   brainstormed new enhanced based on the discovered opportunities during the   stakeholders ’ interview that will lead us to provide the high - quality services with   simple and easy steps and achieve the maximum customer satisfaction . 

 Insights : 

 By applying the Mind Mapping tool , I and my team discovered many   opportunities to increase our customer satisfaction and provide better services . 

 These opportunities were invisible in the beginning of the project , but after   collecting the information and consolidating them using mind , we found that 

 smart teens : Company General Use 

 both our customers and the stakeholders would be engaged and satisfied by the   new services and enhancement to the system . Additionally , the system services   will be centralized and easier to maintained by our team . 

 Approach : 

 Given that our team is working with many stakeholders in the organization and   managing several systems , our team needs to gain board insights in order deliver   the appropriate solutions for the organization ’s stakeholders and customers .   Our team has already gone through several design thinking activities / tools , mind   mapping proven to provide us with the maximum results and insights due to the   dynamic nature of our business . 


EMAIL: 
ID_NUM: 
NAME_STUDENT: 
PHONE_NUM: 
STREET_ADDRESS: 
URL_PERSONAL: 
USERNAME: 

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: smart teens : Company General Use 

 Mind Mapping 

 Challenge and Selection : 

 My challenge was to develop a new IT solution for my organization , the solution   aim to aggregate all scattered services and combined them in one solution and   simplify the underlying processes of these services . I and my team decided to   use mind mapping as a tool to due to its capability in discovering common   pattern and organizing the information which will be easier to be visualized and   analyzed , using the mind mapping as tool will help us to identify all possible   services that can be added to the system and the one that need to be grouped   in on service to optimize the solution and to deliver the best service and user   experience to our customers . 

 Application : 

 First , we started by collecting the required data about the current services to   identify the current situation through holding several meetings with our   stakeholders within the organization to identify what services they are providing   and underlying process for these services and document all information . 

 After collecting massive amount of data , I met with my team and started   consolidating and analyzing the all the information , throughout the analysis we   used a white board and engaging team discussion to cluster and categorize the   services based on the identified common patterns and characteristics between   those service . 

 After categorizing the services , we evaluated each group of services then we   eliminated the duplicated services , merged depended services and   brainstormed new enhanced based on the discovered opportunities during the   stakeholders ’ interview that will lead us to provide the high - quality services with   simple and easy steps and achieve the maximum customer satisfaction . 

 Insights : 

 By applying the Mind Mapping tool , I and my team discovered many   opportunities to increase our customer satisfaction and provide better services . 

 These opportunities were invisible in the beginning of the project , but after   collecting the information and consolidating them using mind , we found that 

 smart teens : Company General Use 

 both our customers and the stakeholders would be engaged and satisfied by the   new services and enhancement to the system . Additionally , the system services   will be centralized and easier to maintained by our team . 

 Approach : 

 Given that our team is working with many stakeholders in the organization and   managing several systems , our team needs to gain board insights in order deliver   the appropriate solutions for the organization ’s stakeholders and customers .   Our team has already gone through several design thinking activities / tools , mind   mapping proven to provide us with the maximum results and insights due to the   dynamic nature of our business .
### Output: 