Design Thinking : Peer Graded Assessment                                                                  Claudio Said 

 Email : john03@yahoo.com 

 Challenge 

 I was working for a Consulting Firm and was on an assignment / project to reduce operational costs from   an IT Infrastructure department . The client company ’s Infrastructure ( data center ) was built in an   unplanned fashion as they were facing a significant spike in their Operational Expenditure as the system   lacked a Governance Model . As a Program Manager / Consultant it was a Herculean Task for me to   identify the different pieces of puzzle and see how these fit well so that I could define a Project ’s Scope   that would give an Estimate for the Business Case to be generated so that the project could be initiated . 

 The client Infrastructure had many aspects like Power Distribution , Cooling , Disaster Recovery , Test and   Production Environment , Virtual / Cloud Appliances etc . that were contributing in a large carbon foot   print of the data center .   The steering committee were more concerned about the Production   Environment as it supported 21 Airline Companies ’ Reservation Systems across Europe and Asia and for   them their customer impact could cause a huge loss in credibility and market share . 

 Selection 

 Since , the management was n’t clear on how to proceed in budgeting a new project since , they had some   unusual data ( numbers ) but no visualization on the negative impact if the project is not executed .   Visualization tool was selected by me to provide a mind map of how things could potentially affect in   the longer run if the project is n’t initiated . 

 Application : 

 The depiction on ‘ WHAT IS ’ phase was done with a Fishbone diagram ( Ishikawa Diagram ) in which the   cause and effects of the present situation was shown which could directly be related to potential cost   overrun happening . 

 The depiction of ‘ WHAT IF ‘ was shown with a mind map , showing the quantified objective on cost and   potential sub projects that could be performed like Migration of Physical to Virtual Servers in the Cloud   to reduce carbon footprint / power usage , IT Green Certification , Decommission of Servers that have   reached end of service so that we can de - clutter the data center etc . 

 Root Cause Analysis using Fish bone diagram ( Ishikawa Diagram ) 

 OPEX Cost Saving 

 Impact on   Budget   High Cost 

 Penalties from   3rd Party 

 Carbon   Footprint 

 No Compliance    Power Overrun 

 Design Thinking : Peer Graded Assessment                                                                  Claudio Said 

 Email : john03@yahoo.com 

 Mind Map of Projects Selection for Business Case 

 Insight and Approach 

 Upon using this Visualization as a powerful tool to not only denote the benefit realizations of driving   projects , I realized that it makes absolute sense to represent risks and mitigate them in an assertive   fashion . The visualization helped the project team to go back and reflect on what went wrong , what can   be done better and how we can improve in a changing environment as a good retrospection always   gives better insights to performance and learn from failures in each iteration . 

 As a Project Manager / Consultant my job of facilitation was at ease to different cross functional teams   and other CxO Levels of Steering Committees as Visualization helped in getting rid of barrier of different   levels of technical understanding . 

 The visualization tool helps in Value Stream mapping of different project themes and see if by executing   them will really bring value to the performing organization and help to save cost , position themselves   better in the market and gauge more customers and eventually increasing the revenue growth 

 Program Objective 

 1 .   OPEX Cost saving by 300 K Eur   per Qtr . 

 2 .   Build Resilient Data Center   ( Disaster Recovery ) 

 3 .   Reduce Carbon Foot Print of   Data Center 

 Project 1 : Migration of 

 Physical Servers to Virtual 

 Environment ( Cloud ) 

 Project 2 : Secure Green IT 

 Certification 

 Project 3 : Secure 

 Green IT Certification 

 Project 4 : Decommission of 

 EOL Server 


EMAIL: john03@yahoo.com, john03@yahoo.com
ID_NUM: 
NAME_STUDENT: Claudio Said, Claudio Said
PHONE_NUM: 
STREET_ADDRESS: 
URL_PERSONAL: 
USERNAME: 

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Design Thinking : Peer Graded Assessment                                                                  Claudio Said 

 Email : john03@yahoo.com 

 Challenge 

 I was working for a Consulting Firm and was on an assignment / project to reduce operational costs from   an IT Infrastructure department . The client company ’s Infrastructure ( data center ) was built in an   unplanned fashion as they were facing a significant spike in their Operational Expenditure as the system   lacked a Governance Model . As a Program Manager / Consultant it was a Herculean Task for me to   identify the different pieces of puzzle and see how these fit well so that I could define a Project ’s Scope   that would give an Estimate for the Business Case to be generated so that the project could be initiated . 

 The client Infrastructure had many aspects like Power Distribution , Cooling , Disaster Recovery , Test and   Production Environment , Virtual / Cloud Appliances etc . that were contributing in a large carbon foot   print of the data center .   The steering committee were more concerned about the Production   Environment as it supported 21 Airline Companies ’ Reservation Systems across Europe and Asia and for   them their customer impact could cause a huge loss in credibility and market share . 

 Selection 

 Since , the management was n’t clear on how to proceed in budgeting a new project since , they had some   unusual data ( numbers ) but no visualization on the negative impact if the project is not executed .   Visualization tool was selected by me to provide a mind map of how things could potentially affect in   the longer run if the project is n’t initiated . 

 Application : 

 The depiction on ‘ WHAT IS ’ phase was done with a Fishbone diagram ( Ishikawa Diagram ) in which the   cause and effects of the present situation was shown which could directly be related to potential cost   overrun happening . 

 The depiction of ‘ WHAT IF ‘ was shown with a mind map , showing the quantified objective on cost and   potential sub projects that could be performed like Migration of Physical to Virtual Servers in the Cloud   to reduce carbon footprint / power usage , IT Green Certification , Decommission of Servers that have   reached end of service so that we can de - clutter the data center etc . 

 Root Cause Analysis using Fish bone diagram ( Ishikawa Diagram ) 

 OPEX Cost Saving 

 Impact on   Budget   High Cost 

 Penalties from   3rd Party 

 Carbon   Footprint 

 No Compliance    Power Overrun 

 Design Thinking : Peer Graded Assessment                                                                  Claudio Said 

 Email : john03@yahoo.com 

 Mind Map of Projects Selection for Business Case 

 Insight and Approach 

 Upon using this Visualization as a powerful tool to not only denote the benefit realizations of driving   projects , I realized that it makes absolute sense to represent risks and mitigate them in an assertive   fashion . The visualization helped the project team to go back and reflect on what went wrong , what can   be done better and how we can improve in a changing environment as a good retrospection always   gives better insights to performance and learn from failures in each iteration . 

 As a Project Manager / Consultant my job of facilitation was at ease to different cross functional teams   and other CxO Levels of Steering Committees as Visualization helped in getting rid of barrier of different   levels of technical understanding . 

 The visualization tool helps in Value Stream mapping of different project themes and see if by executing   them will really bring value to the performing organization and help to save cost , position themselves   better in the market and gauge more customers and eventually increasing the revenue growth 

 Program Objective 

 1 .   OPEX Cost saving by 300 K Eur   per Qtr . 

 2 .   Build Resilient Data Center   ( Disaster Recovery ) 

 3 .   Reduce Carbon Foot Print of   Data Center 

 Project 1 : Migration of 

 Physical Servers to Virtual 

 Environment ( Cloud ) 

 Project 2 : Secure Green IT 

 Certification 

 Project 3 : Secure 

 Green IT Certification 

 Project 4 : Decommission of 

 EOL Server
### Output: 