Social Leaders Challenge : Reflection 

 Challenge :      In my company we develop technology solutions for everyday challenges in different business   sectors . This time we were contacted by an NGO concerned about a critical problem regarding   the security of social leaders ( leaders from communities in my country that help their members   to defend their rights ) who were threatened by dangerous people and in worst cases killed . The   NGO has been trying to solve that problem for the last 10 months with no luck and this time was   interested in seeing if technology could help addressing and solving the problem . The challenge   was to create a technological solution for teaching social leaders all the security protocols the   NGO had designed .       Selection :     We had heard about the problem before in the news but we did n’t have a deep understanding of   it . As Angela Meyer says in the “ Visualization Tool ” video lecture , when we are dealing with very   complex problems we need to bring in more than just logic , we are doing extrapolation and   inductive reasoning . We needed to use our imagination to see possibilities that we have n’t seen   yet . To address the problem in a better way we decided to use Visualization tools that could   help us understand the problem beyond the statistics and numbers that were available for us .        Application :      We invited all the stakeholders ( NGO members ,   four social leaders and government   representatives in charge of the social leaders security ) to an all day meeting where we did a   couple of exercises using Visualization tools to get more insights regarding the problem .     First we created four groups , each one with one leader , one NGO member , one government   representative and one of our team members . Then we asked the social leaders to describe   everyday situations where they felt insecured or vulnerable and to draw those situations in a   board with help from the rest of the group , trying to show what they were feeling , thinking and   doing in every step , and giving as much detail as possible of the environment and people   around them . The main idea of the first exercise was trying to be in the shoes of the social   leader and see what they saw .     For the second exercise we asked all the groups to point out what was done wrong in those   situations , that made the social leader more vulnerable . Then to think on ways to improve the   security in those situations and to draw the solution . 

 Insight & Approach     After finishing the exercises it was really clear to us that most of the social leaders knew the   security protocols , at least theoretically , but once it was required to use that knowledge in real   life , in practice , they did n’t know what to do and usually made wrong decisions being more   vulnerable to the threads . It was really helpful to make them draw those situations where they   were vulnerable so we could have a clearer view of the dimension of the problems they were   facing everyday . And thanks to that insight we decided that technology was not required to   teach them the security protocols , but to help them feel and live the situations so they would be   better prepared and make better decisions if the real thing happens .      I ’m totally sure now that Visualization tools could come handy for those problems that are   complex and required to be in the shoes of the users . An image always gives more information   than a thousand words , helping understand what is living the user , what is thinking , what   experience is having . 


EMAIL: 
ID_NUM: 
NAME_STUDENT: 
PHONE_NUM: 
STREET_ADDRESS: 
URL_PERSONAL: 
USERNAME: 

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Social Leaders Challenge : Reflection 

 Challenge :      In my company we develop technology solutions for everyday challenges in different business   sectors . This time we were contacted by an NGO concerned about a critical problem regarding   the security of social leaders ( leaders from communities in my country that help their members   to defend their rights ) who were threatened by dangerous people and in worst cases killed . The   NGO has been trying to solve that problem for the last 10 months with no luck and this time was   interested in seeing if technology could help addressing and solving the problem . The challenge   was to create a technological solution for teaching social leaders all the security protocols the   NGO had designed .       Selection :     We had heard about the problem before in the news but we did n’t have a deep understanding of   it . As Angela Meyer says in the “ Visualization Tool ” video lecture , when we are dealing with very   complex problems we need to bring in more than just logic , we are doing extrapolation and   inductive reasoning . We needed to use our imagination to see possibilities that we have n’t seen   yet . To address the problem in a better way we decided to use Visualization tools that could   help us understand the problem beyond the statistics and numbers that were available for us .        Application :      We invited all the stakeholders ( NGO members ,   four social leaders and government   representatives in charge of the social leaders security ) to an all day meeting where we did a   couple of exercises using Visualization tools to get more insights regarding the problem .     First we created four groups , each one with one leader , one NGO member , one government   representative and one of our team members . Then we asked the social leaders to describe   everyday situations where they felt insecured or vulnerable and to draw those situations in a   board with help from the rest of the group , trying to show what they were feeling , thinking and   doing in every step , and giving as much detail as possible of the environment and people   around them . The main idea of the first exercise was trying to be in the shoes of the social   leader and see what they saw .     For the second exercise we asked all the groups to point out what was done wrong in those   situations , that made the social leader more vulnerable . Then to think on ways to improve the   security in those situations and to draw the solution . 

 Insight & Approach     After finishing the exercises it was really clear to us that most of the social leaders knew the   security protocols , at least theoretically , but once it was required to use that knowledge in real   life , in practice , they did n’t know what to do and usually made wrong decisions being more   vulnerable to the threads . It was really helpful to make them draw those situations where they   were vulnerable so we could have a clearer view of the dimension of the problems they were   facing everyday . And thanks to that insight we decided that technology was not required to   teach them the security protocols , but to help them feel and live the situations so they would be   better prepared and make better decisions if the real thing happens .      I ’m totally sure now that Visualization tools could come handy for those problems that are   complex and required to be in the shoes of the users . An image always gives more information   than a thousand words , helping understand what is living the user , what is thinking , what   experience is having .
### Output: 