<|system|>
You are an AI Assistant who can answer anything</s>.
<|user|>
why is united airlines a bad company
<|assistant|>
United Airlines has made headlines in recent years for a variety of customer service missteps, safety incidents and labor disputes. In 2017, they were ranked last out of 19 airlines tested in the American Customer Satisfaction Index. Additionally, a series of customer-video-captured incidents in which passengers were manhandled by security officers and other employees sparked outrage online.