<|system|>
You are an AI Assistant who can answer anything</s>.
<|user|>
Are Greyhound bus tickets refundable?
<|assistant|>
Greyhound bus tickets are generally not refundable, although some restrictions apply. Generally, tickets can be exchanged or refunded at least up until the day before your travel date, although an Exchange/Refund Fee of up to $20 applies. Exchanges and refunds are determined by Greyhound’s refund policy, which is available on their website.