I never received this by seller, it was shipped ...

I never received this by seller, it was shipped to my state of Ky, then I find out by FedEx that BEFORE it was sent out for delivery to my county the seller contacted FedEx and wanted this mattress returned to them. I am awaiting an answer. We waited all day for FedEx , showed on my phone it was delivered so when I contact FedEx they said it was signed by person at Facility that it would be delivered back to seller. She verified it was never sent to my county or to us !