 In March 2013 , Network World tested eight social media management tools . The reviewer found that Viralheat was the lowest cost , and supported more social media sites than competitors , but lacked the features to support multi @-@ user accounts needed for large ( enterprise ) customers . The reviewer also praised Viralheat for its user interface and easy cross @-@ posting across different social networks , but said its reporting and analytics were limited . For example , only three date @-@ ranges could be selected when generating a report . 
