 The Norwegian Confederation of Trade Unions encouraged its 800 @,@ 000 members to not fly with Braathens due to the introduction of a segregated classes . SAS did not follow the same policy , and offered its discounted customers to travel in the same class as Braathens ' , including complimentary service . After introduction , the concept increased the work load on handing employees , who needed to check the passengers ' tickets to ensure they sat in the right class . There were also complaints from Best @-@ passengers who felt that they were receiving worse service after the scheme was introduced . 
