 Bob Muglia was influential in a corporate restructuring at Microsoft in 1999 , which assigned business divisions to customer types , rather than technologies . As part of the re @-@ structuring , Muglia became head of the business @-@ productivity group , which oversaw Microsoft Office , Exchange and other business software . According to Computer Reseller News , Muglia pushed developers to visit customers , created customer advisory boards and led other efforts to incorporate customer input into product development at Microsoft . 
