 " Ballad " was written and directed by series creator Brad Falchuk . Recurring characters who appear in the episode are glee club members Brittany ( Heather Morris ) , Santana Lopez ( Naya Rivera ) and Mike Chang ( Harry Shum , Jr . ) . Romy Rosemont plays Finn 's mother Carole Hudson , her first appearance since the series ' second episode , and Gregg Henry and Charlotte Ross guest @-@ star as Quinn 's parents , Russell and Judy Fabray . Sarah Drew is Suzy Pepper , a student with " an insane , absurd , psychotic crush on Mr. Schuester " . Drew described Suzy as " kind of stalkerish and creepy " , but ultimately redeemable . 
