text: we um we have these classes we attend uh management classes then and they give you books and and the last book uh matter of fact i read was At America 's Service by Carl Albridge it talks about um who the customer is and being customer oriented uh which falls in line with the TI culture here at Texas Instruments
  
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  Everyone at Texas Instruments who attends management classes has to read At America 's Service by Carl Albridge .