How do I know if my order has shipped yet?
user
You can access the tracking details of your order in your LilyPad account. If you have ordered physical products, you will see an estimated shipment date listed on the product page. In addition, once your order is packed and ready to ship, we will send you an email confirmation with tracking details.  You can also check our website for processing times to know how long it usually takes to process and ship orders.
assistant
How do I know if my order has shipped yet?
user
You can track the progress of your order on our website. In addition, you will receive an email confirming that your order has been processed and a second email containing tracking details when your order ships. You can also contact us and provide you with the tracking information if you require it faster.
assistant
How do I know if my order has shipped yet?