For three weeks a eye problem.Lower lid very itchy and swollen.The tear duct red and a little swollen.Went to the doc three times and was given antibiotic cream then a med called TevaCephalexin.Gor Crusty and now a big puffy bag under my eye.What to do.Tried warm water on cloth!
Hello! Welcome on Chat Doctor ! I would explain that your symptoms could be related to a lacrimal duct infection or blockage. I agree with the antibiotic ointment recommended by the ophthalmologist. But, I would not recommend hot packs on this region, as they may exacerbate the inflammation. Cold packs instead can be more helpful, in reducing the swelling. Hope you will find this answer helpful! Kind regards,