regarding the tensor shape is (?,?,?,1)
This output means that TensorFlow's shape inference has only been able to infer a partial shape for the mask tensor. It has been able to infer (i) that mask is a 4-D tensor, and (ii) its last dimension is 1; but it does not know statically the shape of the first three dimensions.
If you want to get the actual shape of the tensor, the main approaches are:

Compute mask_val = sess.run(mask) and print mask_val.shape.
Create a symbolic mask_shape = tf.shape(mask) tensor, compute mask_shape_val = sess.run(mask_shape) and print `mask_shape.

Shapes usually have unknown components if the shape depends on the data, or if the tensor is itself a function of some tensor(s) with a partially known shape. If you believe that the shape of the mask should be static, you can trace the source of the uncertainty by (recursively) looking at the inputs of the operation(s) that compute mask and finding out where the shape becomes partially known.
During debuging the Tensorflow code, I would like to output the shape of a tensor, say, print("mask's shape is: ",mask.get_shape())  However, the corresponding output is mask's shape is (?,?,?,1)  How to explain this kind of output, is there anyway to know the exactly value of the first three dimensions of this tensor?