text: import json
  from enum import Enum
  
  
  class IncidentType(str, Enum):
      Technical = 'technical'
      Sales = 'sales'
  
  
  class EmergencyLevel(str, Enum):
      Urgent = 'urgent'
      Regular = 'regular'
  
  
  class Sentiment(str, Enum):
      Neutral = 'neutral'
      Annoyed = 'annoyed'
  
  
  class Incident:
      def __init__(self, incidentType, user_input):
          self.incidentType = incidentType
          self.emergencyLevel = EmergencyLevel.Regular
          self.sentiment = Sentiment.Neutral
          self.user_input = user_input
          self.client = None
          self.categories = []
          self.places = []
          self.equipments = []
  
      def to_JSON(self):
          return json.dumps(self.__dict__)
  
      def setEmergencyLevel(self, emergencyLevel):
          self.emergencyLevel = emergencyLevel
  
      def setSentiment(self, sentiment):
          self.sentiment = sentiment
  
      def setInput(self, input):
          self.input = input
  
      def setCategories(self, categories):
          self.categories = self.categories + categories
  
      def setPlaces(self, places):
          self.places = self.places + places
  
      def setEquipments(self, equipments):
          self.equipments = self.equipments + equipments
  
      def setClient(self, client):
          self.client = client
  