text: export var TicketComponentJson = {
      assigned: {
          fields: [],
          items: [],
          ids : []
      },
      unassigned: {
          fields: [],
          items: [],
           ids : []
      },
      auto_email:{
          support_request:{
              subject:'Response to your request',
              message:'<p></p><p>Hi {%firstname%},</p><p></p><p>Thank you for reaching out.</p><p></p><p>You’ll hear from us no later than in one (US) business day.</p><p></p><p>Thank you again,</p><p>{%agentfirstname%}</p><p style="margin-top:50px !important;padding:15px 25px;background-color:#e1e1e1;color:#777;text-align:right;width:100%;font-size:13px !important;position: relative;line-height: 1 !important;"><a href="#" style="position:absolute;left:25px;font-size:13px !important;color:#777 !important;text-decoration:none !important;line-height: 1 !important;">unsubscribe</a>Powered by ngagge</p>'
          },
          offline_chat_message:{
              subject:'Response to your request',
              message:'<p></p><p>Hi {%firstname%},</p><p></p><p>Thank you for reaching out.</p><p></p><p>You’ll hear from us no later than in one (US) business day.</p><p></p><p>Thank you again,</p><p>{%agentfirstname%}</p><p style="margin-top:50px !important;padding:15px 25px;background-color:#e1e1e1;color:#777;text-align:right;width:100%;font-size:13px !important;position: relative;line-height: 1 !important;"><a href="#" style="position:absolute;left:25px;font-size:13px !important;color:#777 !important;text-decoration:none !important;line-height: 1 !important;">unsubscribe</a>Powered by ngagge</p>'
          },
      }
  }
  