text: DROP TABLE IF EXISTS HELPDESK_PROBLEM_TYPES;
  CREATE TABLE HELPDESK_PROBLEM_TYPES (PROBLEM_TYPE_ID INTEGER PRIMARY KEY AUTOINCREMENT,
                                       PROBLEM_TYPE VARCHAR(75) NOT NULL);
  
  INSERT INTO HELPDESK_PROBLEM_TYPES (PROBLEM_TYPE_ID, PROBLEM_TYPE)
  VALUES ('1', 'Desktop Issue');
  INSERT INTO HELPDESK_PROBLEM_TYPES (PROBLEM_TYPE_ID, PROBLEM_TYPE)
  VALUES ('2', 'Email');
  INSERT INTO HELPDESK_PROBLEM_TYPES (PROBLEM_TYPE_ID, PROBLEM_TYPE)
  VALUES ('3', 'Forgot Password');
  INSERT INTO HELPDESK_PROBLEM_TYPES (PROBLEM_TYPE_ID, PROBLEM_TYPE)
  VALUES ('4', 'Laptop Checkout');
  INSERT INTO HELPDESK_PROBLEM_TYPES (PROBLEM_TYPE_ID, PROBLEM_TYPE)
  VALUES ('5', 'Mobile');
  INSERT INTO HELPDESK_PROBLEM_TYPES (PROBLEM_TYPE_ID, PROBLEM_TYPE)
  VALUES ('6', 'New User');
  INSERT INTO HELPDESK_PROBLEM_TYPES (PROBLEM_TYPE_ID, PROBLEM_TYPE)
  VALUES ('7', 'Network Drives');
  INSERT INTO HELPDESK_PROBLEM_TYPES (PROBLEM_TYPE_ID, PROBLEM_TYPE)
  VALUES ('8', 'Printer');
  INSERT INTO HELPDESK_PROBLEM_TYPES (PROBLEM_TYPE_ID, PROBLEM_TYPE)
  VALUES ('9', 'Purchase');
  INSERT INTO HELPDESK_PROBLEM_TYPES (PROBLEM_TYPE_ID, PROBLEM_TYPE)
  VALUES ('10', 'Remove User');
  INSERT INTO HELPDESK_PROBLEM_TYPES (PROBLEM_TYPE_ID, PROBLEM_TYPE)
  VALUES ('11', 'Virus');
  INSERT INTO HELPDESK_PROBLEM_TYPES (PROBLEM_TYPE_ID, PROBLEM_TYPE)
  VALUES ('12', 'VPN');
  INSERT INTO HELPDESK_PROBLEM_TYPES (PROBLEM_TYPE_ID, PROBLEM_TYPE)
  VALUES ('13', 'Webpage');
  INSERT INTO HELPDESK_PROBLEM_TYPES (PROBLEM_TYPE_ID, PROBLEM_TYPE)
  VALUES ('14', 'Website Access');
  INSERT INTO HELPDESK_PROBLEM_TYPES (PROBLEM_TYPE_ID, PROBLEM_TYPE)
  VALUES ('15', 'Website Application');
  INSERT INTO HELPDESK_PROBLEM_TYPES (PROBLEM_TYPE_ID, PROBLEM_TYPE)
  VALUES ('16', 'Website Issue');
  INSERT INTO HELPDESK_PROBLEM_TYPES (PROBLEM_TYPE_ID, PROBLEM_TYPE)
  VALUES ('17', 'Windows Error Message');
  INSERT INTO HELPDESK_PROBLEM_TYPES (PROBLEM_TYPE_ID, PROBLEM_TYPE)
  VALUES ('18', 'Other');