text: import React from "react";
  
  import {
    FaqContainer,
    QuestionsContainer,
    AnswerContainer,
  } from "components/Faq/FaqContainer";
  
  import { TermsLink as FaqLink } from "components/PolicyPages/TermsLink";
  
  const Faq = () => {
    return (
      <FaqContainer>
        <QuestionsContainer>
          <h1 className="text-primary display-6">Frequently Asked Questions</h1>
  
          <h2 className="text-primary display-5">
            About FightPandemics / General
          </h2>
          <AnswerContainer>
            <details>
              <summary>What is FightPandemics?</summary>
              <p>
                FightPandemics is a platform created amid the COVID-19 outbreak
                with the aim to be a go-to place for people affected in many ways
                by the pandemic.
              </p>
              <p>
                Our main mission is to connect individuals and organisations
                offering and requesting help amid pandemic crisis, in a local and
                global level. No matter if you seek medical help, facial masks,
                legal help, groceries, someone to walk your dog or support with
                any other day-to-day activities, you can look for it here:
                <FaqLink href="https://fightpandemics.com/feed" target="_blank">
                  https://fightpandemics.com/feed
                </FaqLink>
              </p>
              <p>
                We strive to gather essential information that is highly
                fragmented, connecting in one network individuals, communities and
                organisations working on pandemic-related issues or projects. Our
                vision is to create a world where everyone is more resilient to
                emergencies, by helping communities respond more quickly and
                effectively to health emergencies and humanitarian crises.
              </p>
            </details>
          </AnswerContainer>
          <AnswerContainer>
            <details>
              <summary>Who is FightPandemics?</summary>
              <p>
                FightPandemics is an all-volunteer, global team with a mission to
                serve as a go-to place for help. Our team is made up of 150+
                engaged volunteers from 70+ countries striving to make a
                difference. The platform was built in an innovative collaborative
                effort, bringing together a diverse group of problem solvers with
                a wide range of skills willing to co-create and learn with one
                another.
              </p>
              <p>
                Do you want to join our initiative? Reach out to{" "}
                <FaqLink href="mailto:hr@fightpandemics.com" target="_blank">
                  hr@fightpandemics.com
                </FaqLink>
              </p>
            </details>
          </AnswerContainer>
          <AnswerContainer>
            <details>
              <summary>In which cities does FightPandemics operate?</summary>
              <p>
                FightPandemics is a global platform. Our first version has
                launched English, but we have plans to add other languages soon.
              </p>
            </details>
          </AnswerContainer>
          <AnswerContainer>
            <details>
              <summary>Who is FightPandemics for?</summary>
              <p>
                Anyone needing or offering help is welcome to join our platform
                and connect with other individuals and organisations.
              </p>
            </details>
          </AnswerContainer>
          <AnswerContainer>
            <details>
              <summary>
                How can I post an offer or request for help on FightPandemics?
              </summary>
              <p>
                When you join the community, you will have unlimited access to
                view and create posts and comments on FightPandemics platform.
              </p>
              <p>
                To join the community as a user, click the "Menu" button and
                select the "Join Now/Sign In" option. There you will be able to
                join with your choice of email or social media credentials.
              </p>
              <p>
                Once you have completed your profile, select the menu button,
                select view my profile and click on the plus bottom to create your
                first post.
              </p>
            </details>
          </AnswerContainer>
          <AnswerContainer>
            <details>
              <summary>
                How can I keep up to date with FightPandemics news?
              </summary>
              <p>
                Please follow us on social media! We post regular updates to{" "}
                <FaqLink
                  href="https://www.facebook.com/FightPandemics/"
                  target="_blank"
                >
                  Facebook
                </FaqLink>
                {", "}
                <FaqLink
                  href="https://twitter.com/fightpandemics?lang=en"
                  target="_blank"
                >
                  Twitter
                </FaqLink>
                {", "}
                <FaqLink
                  href="https://www.linkedin.com/company/fightpandemics/"
                  target="_blank"
                >
                  LinkedIn
                </FaqLink>
                {", and "}
                <FaqLink
                  href="https://www.instagram.com/fightpandemics/"
                  target="_blank"
                >
                  Instagram
                </FaqLink>
                {"."}
              </p>
            </details>
          </AnswerContainer>
          <AnswerContainer>
            <details>
              <summary>Do I have to pay to use FightPandemics?</summary>
              <p>
                No, FightPandemics is a completely free platform run by
                volunteers.
              </p>
            </details>
          </AnswerContainer>
          <h2 className="text-primary display-5">Offering and Requesting Help</h2>
          <AnswerContainer>
            <details>
              <summary>
                What kind of help can I offer/ request on FightPandemics?
              </summary>
              <p>
                You're welcome to ask for and offer any type of help to support
                individuals and organisations cope during the COVID-19 pandemic.
                Here is a list with some examples of the type of help you can
                offer or request:
              </p>
              <ul>
                <li>Groceries</li>
                <li>Medical supplies </li>
                <li>Legal assistance</li>
                <li>Tech support </li>
                <li>Information</li>
                <li>Funding</li>
                <li>Events and activities</li>
                <li>Education</li>
                <li>Wellness</li>
                <li>Research and development</li>
              </ul>
            </details>
          </AnswerContainer>
          <AnswerContainer>
            <details>
              <summary>How can I find help?</summary>
              <p>
                From the FightPandemics homepage, select "Need help". If you
                choose "Other help", you'll enter your location and be directed to
                a page with the help offers in the selected area. You can then
                filter the postings that you want to see also by provider and
                type. Alternatively, you can select "View community postings" from
                the main page to view all postings and apply the desired filters.
              </p>
            </details>
          </AnswerContainer>
          <AnswerContainer>
            <details>
              <summary>How can I offer help?</summary>
              <p>You can offer help as an individual or as an organisation.</p>
              <p>
                From the homepage, select "Give help" to see all the posts created
                by users asking for help and filter the results by location and
                type. You need to be signed in to reach out to them. You can also
                create your own postings describing the help you're able to offer.
              </p>
            </details>
          </AnswerContainer>
          <AnswerContainer>
            <details>
              <summary>
                Do I need to be signed in to view help requests and offers?
              </summary>
              <p>
                You do not need to be signed to view any of the postings on the
                help board, but you will need to sign in to comment or like a
                post.
              </p>
            </details>
          </AnswerContainer>
          <AnswerContainer>
            <details>
              <summary>Do I need to be signed in to create/edit posts?</summary>
              <p>
                Yes, you need to create an account and sign in if you want to
                create or edit posts.
              </p>
            </details>
          </AnswerContainer>
          <AnswerContainer>
            <details>
              <summary>
                Do I need to be signed up as an individual to create organisation
                profiles?
              </summary>
              <p>
                Yes, once you are signed up as an individual, you can create one
                or multiple organisational profile linked to your account.
              </p>
            </details>
          </AnswerContainer>
          <AnswerContainer>
            <details>
              <summary>
                Will my name/ organisation's name be displayed to other users?
              </summary>
              <p>
                When you create posts either offering or seeking help, your name/
                your organisation's name is displayed to anyone viewing the help
                board.
              </p>
            </details>
          </AnswerContainer>
          <AnswerContainer>
            <details>
              <summary>How can I trust that the posts are reliable?</summary>
              <p>
                Unfortunately, we cannot ensure that all postings are reliable,
                since the posts are created by our users. However we make our best
                to keep the content relevant, by doing regular data cleansing and
                by deactivating posts after their expiration. If you have concerns
                about the content of a post please contact us at{" "}
                <FaqLink href="mailto:support@fightpandemics.com" target="_blank">
                  support@fightpandemics.com
                </FaqLink>
              </p>
            </details>
          </AnswerContainer>
          <AnswerContainer>
            <details>
              <summary>Can you help me with medical issues?</summary>
              <p>FightPandemics is not a medical care provider.</p>
            </details>
          </AnswerContainer>
          <AnswerContainer>
            <details>
              <summary>
                Do I need to share my current location? What if I don't want to
                share my location?
              </summary>
              <p>
                We use location to show you the most relevant results, however,
                you may also view all postings. Since FightPandemics has thousands
                of postings from all over, we suggest you enter a location near
                you to best tailor results.
              </p>
            </details>
          </AnswerContainer>
          <AnswerContainer>
            <details>
              <summary>There is no help listed in my area. What do I do?</summary>
              <p>
                Our community is always growing. You're welcome to be the first
                one on your area to create a post and ask for help. Please also
                take a look in the services that are accessible to anyone
                independently of their location.
              </p>
            </details>
          </AnswerContainer>
          <AnswerContainer>
            <details>
              <summary>
                I found a bug on the website. How do I report that?
              </summary>
              <p>
                Please submit feedback, or contact{" "}
                <FaqLink href="mailto:support@fightpandemics.com" target="_blank">
                  support@fightpandemics.com.
                </FaqLink>
              </p>
            </details>
          </AnswerContainer>
          <AnswerContainer>
            <details>
              <summary>
                I'm no longer permitted to use FightPandemics - what do I do?
              </summary>
              <p>
                Please reach out to us at{" "}
                <FaqLink href="mailto:support@fightpandemics.com" target="_blank">
                  support@fightpandemics.com
                </FaqLink>{" "}
                and we will check what is the issue with your account.
              </p>
            </details>
          </AnswerContainer>
          <AnswerContainer>
            <details>
              <summary>What information do you store?</summary>
              <p>
                FightPandemics collects and processes users personal data only for
                the purposes described in our{" "}
                <FaqLink href="https://fightpandemics.com/privacy-policy">
                  privacy policy.
                </FaqLink>{" "}
                In no case we will provide access or share your personal data with
                any third party, except with the relevant persons set forth in
                this policy.
              </p>
            </details>
          </AnswerContainer>
          <AnswerContainer>
            <details>
              <summary>
                Can I give/receive help from my city or state? How long will the
                post be visible?
              </summary>
              <p>
                The post to give/receive help can be at a zip code, city, state or
                country level for a duration of a day, a week, a month or forever.
                By default, the posts will be set to city level for one month.
              </p>
            </details>
          </AnswerContainer>
          <AnswerContainer>
            <details>
              <summary>
                My question is not listed. Whom can I reach out to?
              </summary>
              <p>
                For general questions and other issues not listed here, reach out
                to{" "}
                <FaqLink href="mailto:contact@fightpandemics.com" target="_blank">
                  contact@fightpandemics.com.
                </FaqLink>
              </p>
            </details>
          </AnswerContainer>
  
          <h2 className="text-primary display-5">Profile and Account</h2>
  
          <AnswerContainer>
            <details>
              <summary>How do I join?</summary>
              <p>
                To join the community as a user, click the "Menu" button and
                select the "Join Now/Sign In" option. There you will be able to
                join with your choice of email or social media credentials.
              </p>
              <p>
                When you join the community, you will have unlimited access to
                view and create posts and comments on FightPandemics platform.
              </p>
            </details>
          </AnswerContainer>
          <AnswerContainer>
            <details>
              <summary>
                How can I change my individual profile to an organisation profile?
              </summary>
              <p>
                An organisational profile is tied to your individual profile. Once
                you create your individual profile, you can add as many
                organisational profiles as you'd like tied to that individual
                profile. Your sign in credentials will continue to be the email
                and password you used to join for the individual profile.
              </p>
            </details>
          </AnswerContainer>
          <AnswerContainer>
            <details>
              <summary>
                How can I change my organisation profile to an individual profile?
              </summary>
              <p>
                You cannot change your organisation profile to an individual
                profile. In order to create create an organisational profile, you
                are required to have an individual profile. Once you create your
                individual profile, you can add as many organisation profiles as
                you'd like, tied to that individual profile. Your sign in
                credentials will continue to be the email and password you used to
                join for the individual profile.
              </p>
            </details>
          </AnswerContainer>
          <AnswerContainer>
            <details>
              <summary>How can I reset my password?</summary>
              <p>
                Click on "Sign In" from the homepage and then click on "Forgot
                password" and follow the instructions
              </p>
            </details>
          </AnswerContainer>
          <AnswerContainer>
            <details>
              <summary>Why is my password not valid?</summary>
              <p>
                Please check if your password has at least 8 letters. If you
                already have an account but forgot your sign in password, click on
                "Sign In" from the homepage and then go to "Forgot password".
              </p>
            </details>
          </AnswerContainer>
          <AnswerContainer>
            <details>
              <summary>
                I signed up and I didn't receive the confirmation email. What do I
                do?
              </summary>
              <p>
                If you haven't received a confirmation email please try the
                following options:
                <ol>
                  <li>Check your Spam folder for the recovery</li>
                  email.
                  <li>Try the "Recover password" process.</li>
                  <li>
                    If the options above do not solve the problem, please feel
                    free to reach out to our support team:
                    <FaqLink
                      href="mailto:support@fightpandemics.com"
                      target="_blank"
                    >
                      support@fightpandemics.com.
                    </FaqLink>
                  </li>
                </ol>
              </p>
            </details>
          </AnswerContainer>
          <AnswerContainer>
            <details>
              <summary>How do I delete/ cancel my account?</summary>
              <p>
                If you wish to delete your account, please reach out to us at{" "}
                <FaqLink href="mailto:support@fightpandemics.com" target="_blank">
                  support@fightpandemics.com.
                </FaqLink>
              </p>
            </details>
          </AnswerContainer>
          <AnswerContainer>
            <details>
              <summary>How can I update my profile information?</summary>
              <p>
                From the menu in the upper right hand corner, select "My Profile,"
                then click on the pen icon at the top of your profile. You will be
                taken to a screen where you will be able to edit your profile
                information, and select "Save Changes" when you are complete.
              </p>
            </details>
          </AnswerContainer>
          <AnswerContainer>
            <details>
              <summary>How can I update my profile information?</summary>
              <p>
                From the menu in the upper right-hand corner, select "My Profile,"
                then click on the pen icon at the top of your profile. You will be
                taken to a screen where you will be able to edit your profile
                information and select "Save Changes" when you are complete.
              </p>
            </details>
          </AnswerContainer>
          <AnswerContainer>
            <details>
              <summary>How can I report an incorrect or offensive post?</summary>
              <p>
                If you find a post that is incorrect or violates FightPandemics
                Code of Conduct, please email us at{" "}
                <FaqLink href="mailto:support@fightpandemics.com" target="_blank">
                  support@fightpandemics.com.
                </FaqLink>
              </p>
            </details>
          </AnswerContainer>
          <h2 className="text-primary display-5">Contacts</h2>
          <AnswerContainer>
            <details>
              <summary>I want to become a partner or sponsor.</summary>
              <p>
                Please get in touch with our partnerships team at{" "}
                <FaqLink
                  href="mailto:partnerships@fightpandemics.com"
                  target="_blank"
                >
                  partnerships@fightpandemics.com.
                </FaqLink>
              </p>
            </details>
          </AnswerContainer>
          <AnswerContainer>
            <details>
              <summary>I am from the press/ media.</summary>
              <p>
                Please contact us at{" "}
                <FaqLink href="mailto:pr@fightpandemics.com" target="_blank">
                  pr@fightpandemics.com.
                </FaqLink>
              </p>
            </details>
          </AnswerContainer>
          <AnswerContainer>
            <details>
              <summary>I need technical support.</summary>
              <p>
                We are sorry for that. Send us an email at{" "}
                <FaqLink href="mailto:support@fightpandemics.com" target="_blank">
                  help@fightpandemics.com.
                </FaqLink>{" "}
                Since we are an all volunteer team, please expect at least 48
                hours for a response.
              </p>
            </details>
          </AnswerContainer>
          <AnswerContainer>
            <details>
              <summary>
                I want to reach out to FindPandemics for other reasons.
              </summary>
              <p>
                For general questions and other issues not listed here, please
                reach out to{" "}
                <FaqLink href="mailto:contact@fightpandemics.com" target="_blank">
                  contact@fightpandemics.com.
                </FaqLink>
              </p>
            </details>
          </AnswerContainer>
        </QuestionsContainer>
      </FaqContainer>
    );
  };
  
  export default Faq;
  