Apifonica – Сonnect with customers across every channel and country
Smart Voice & SMS Solutions for Business
Focus on your core challenges. Leave boring routine to us.Apifonica provides automated solutions for fast and cost-effective communication with customers: smart voicebots, SMS, and global telephony.VoicebotAutomate your customer interactions using the Voicebot. Manage a high volume of calls faster, more efficiently, and with better customer satisfaction. Voicebot makes and answers phone calls 24/7 and handles hundreds of conversations simultaneously, saving you days and weeks of work.Interviews & feedback collectionOutbound calling campaigns & promoInstant lead response & qualificationMarketing messagingSend mass SMS worldwide through an intuitive web interface, or use our API to integrate SMS with your existing software.Built-in URL shortener & advanced trackingCampaign performance reports in real-timeMessage personalization capabilitiesPhone number maskingProtect your customers' personal phone numbers from theft and inappropriate use. Enable direct contact between customers and job executors without revealing their permanent phone numbers.Privacy while calling and textingGDPR complianceCall tracking, recording & analysisTrusted by leading companies around Europe2 weeksimplementation time100%of applicants received feedback32 500inbound calls made per month"Voicebot turned out to be very helpful for us, especially when we had to recruit a certain number of employees in a short time. It saved us a lot of time at the first stage of recruitment - CV verification. Each employer can adjust the operating patterns for themselves, so the information they collect about candidates is always relevant."Our awardse-Commerce Polska Awards 2023!Best automatization tool/technology/product for e-commerce awardDigital Quality MarkAward in AI-Tools category (3rd place)Performance Marketing DiamondsNomination in The most creative use of AI categoryA platform that connects businesses and customers easilyReady-to-use productsApifonica's Voicebot, Marketing messaging, and Phone number masking are designed to deliver maximum impact, fast. They combine enterprise-grade capabilities with ease of use and quick implementation.Global telecom services providerApifonica provides carrier-grade global voice & SMS connectivity. With 120 direct connections to operators worldwide, Apifonica offers the highest quality routes at the lowest prices.Cloud communications platformA robust cloud platform & APIs for voice and messaging, enabling developers to build communication apps and integrations with maximum flexibility.New leadNew candidateOrder confirmationForm submissionInstantly respond to new leads from Facebook Lead AdsLeads are a dish best served hot: the quicker you contact the lead, the more chances you have to close the deal. Apifonica's Voicebot enables you to respond to leads instantly. Once a new lead submits a Facebook Lead Ads form, Apifonica calls them on the phone and delivers an interactive voice scenario designed for your particular needs (qualification, scoring, etc.).After setupInterviews & feedback collectionOutbound calling campaigns & promoInstant lead response & qualification40 mlnautomated conversations per month1.2 mlnSMS messages delivered weekly24,000person-hours per year saved for our clients3,000+integrations with other softwareKnow-how for your specific industry and functionTo our clients, we bring the expertise and know-how gained from working with top companies worldwide. A dedicated team will support your project on every step, providing both technical help and expert advice on best practices in customer communication.Read more on our blogChatbot provider as voicebot provider? 5 reasons why it might not be the best ideaVoice is the first means of communication that we learn to use as humans and it prevails as one of the most important ones despite the growth of texting channels like SMS and WhatsApp. This need for t...Apifonica supports LPP in improving customer communications in 29 marketsLPP Group needed a lightweight and scalable, but reliable communications solution to improve customer service across 29 different markets. The main goal was to provide seamless inbound and outbound co...HR voicebot at BGK – how the bank streamlined recruitment and improved candidate experienceDiscover how Apifonica’s recruitment voicebot helped select interns for the “BGK Summer Academy”, increasing the efficiency of the recruitment process and candidate satisfaction.

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