Ask HN: Anyone using 'good guy' SaaS pricing?
Are you using it, and if not, why not?<p>By &#x27;good guy&#x27; SaaS pricing I&#x27;m referring to not charging for your monthly-billed service if the user hasn&#x27;t been active&#x2F;logged-in&#x2F;etc during the last billing cycle.<p>I just received an email from Slack saying they credited my account for a user that appeared &quot;inactive&quot; this month. Love that stuff. Great way to endear yourselves to your users.<p>If you&#x27;re against the practice, I&#x27;d love to hear why. And if you&#x27;re for the practice, let&#x27;s recognize some of the good actors that have implemented it. Unfortunately Slack is the only one I can think of at the moment (Sprintly used to, but no longer).