Show HN: Surfly - surf the web together (HTML5 based, no plugins, just works)
Co-browse, co-sell, co-demo, co-anything | Surfly
Used by product, sales and service teams in industries like insurance, banking, healthcare, enterprise e-commerce and moreMost co-browsing solutions make you change your websiteThey claim to offer ‘universal’ co-browsing, but it only works on your website. And only after you’ve added a bunch of JavaScript code. It’s often just screen sharing in disguise. Not very universal at all.other co-browsing solutionsSlow, risky and limitedAdding code to every single webpageContent from other sites unviewableNo support for offline documentsThe champagne of co-browsingWith Surfly, you get co-browsing and collaborative web interaction on steroids. The end-user experience is so frictionless, people usually won’t even realize they’ve switched to a Surfly co-browsing session.See how Surfly stacks up compared with alternativesNo website changes requiredUniversal (iframe & 3rd party content)Fine-grained control switchingNo installation or extensionCan be integrated in web appsRestricted only to the webHelp your users, prospects and customers remotelyPhone calls, chatbots, email and traditional screen sharing tools are limited. And they’re impersonal. With Surfly, you add collaborative features to any user journey. This allows you to collaborate with people online, in real-time.“Surfly is the only co-browsing tool we found that did not require any code changes on our end to get co-browsing functionality into the hands of our agents.”Build infinitely customizable co-browsing journeysWith Surfly, it doesn’t matter what your specific needs are. Our speed-to-market for collaborative features is unrivalled. Get up and running in minutes instead of months. Presented in your company branding, running on your company domain. Accessed in one click. No sketchy URLs. No downloads.“Surfly's solutions have enhanced our technological infrastructure. Their ability to understand and adapt to our requirements, coupled with the ease of API implementation, has enabled us to improve our customer interactions and internal processes.”Sergey Krasovitskiy, Product managerAdd collaborative features to any digital productSurfly offers several robust and powerful co-browsing APIs. Use these to turn any app, platform, or website into a fully collaborative co-browsing experience. Completely white-labeled so it looks exactly like your own product. No code needed, whatsoever.“With Surfly we were able to instantly transform our self-service journey into a collaborative experience. Fully on-brand without pushing users to other software or another app.”Bas von Meijenfeldt, Enterprise Client ManagerUniversal co-browsing technologyConnect Surfly to your existing tech stackSurfly offers native integrations with several with major CRM and contact center software like NICE, Salesforce, Cisco, Zendesk and Intercom. Our main integration options, though? An insanely simple setup, whatever your tech stack may be.How collaborative sessions benefit your businessSurfly is the only real universal co-browsing solution that offers fine-tuned masking and redaction of any web element. It also works on any complex web apps and can be deployed on-premise. This gives you an incredible competitive advantage and the highest speed-to-market for collaborative features. With Surfly, you’ll keep customers happy and retention rates high.Shorter sales cycleIncrease in personalized cross-sellingHigher customer satisfaction rateSecurity and compliance are core design principles of our productSurfly’s technology has been designed to act as infrastructure, with information only passing through, but never stored by us. And when no data is stored, no data can be lost or leaked.AICPA SOC compliantSurfly meets the standards established by the American Institute of Certified Public Accountants (AICPA) for System and Organization Controls (SOC). Meaning we have robust data management controls in place.ISO/IEC 27001 certifiedOur information security management system has been certified for ISO/IEC 27001. This indicates Surfly is committed to information security as per internationally recognized best practices.HIPAA compliantSurfly also adheres to regulations set forth by the Health Insurance Portability and Accountability Act (HIPAA) of 1996. Meaning businesses operating in the healthcare industry can safely use Surfly to handle patient data.Built specifically for companies with large and complex legacy infrastructureSurfly powers collaborative user journeys serving over 200.000+ users in insurance, banking, healthcare and enterprise e-commerce. But these are just examples. Literally any digital product can benefit from collaborative features. So can yours.Don’t just take our word for itHere’s what others say about Surfly’s universal co-browsing technology.Startpage’s best feature is ‘anonymous view,’ which lets you view the web pages that pop up in your results through an online anonymous proxy. It’s a fast and easy way to stay anonymous while searching and viewing any page you like.TechNaduLeading Tech Reporter,TechNaduSurfly creates a more efficient shopping experience, helps regulate occupancy and means people end up buying more because they’ve already pre-screened everything in their fitting room.Surfly is perfect for when I have the client in front of me (or on the phone) since I can provide an immediate quotation easily and don’t need to waste time and effort by going elsewhere and waiting for a response.Surfly makes it possible for our customers to have an experience that is as close to meeting in-person, even when our financial consultants cannot be physically present.Jeremy OngChief Customer and Operations Officer,HSBC LifeAugment all your digital products with collaborative features