Ask HN: How to convince Airbnb to delete an account?
Hi all,<p>A friend created an Airbnb account a while back but never used it because Airbnb&#x27;s verification system can&#x27;t send texts to our phone provider apparently so they couldn&#x27;t verify the account.<p>They decided to ask them to delete it and remove all their personal info, and Airbnb refused (even though their website says to contact customer support), so they tried sending a GDPR request because they&#x27;re an EU resident, and got back a big email about how since they signed up with Airbnb US they&#x27;re not a resident and aren&#x27;t eligible for consideration under EU Laws (they did sign up while traveling here, but they&#x27;re still an EU resident).<p>Is there a trick for convincing them to delete (not just deactivate) an account?<p>Email that they forwarded me for reference (I did ask my friend if I could post this):<p>&gt; Data deletion is a right afforded by the General Data Protection Regulation. Only customers of Airbnb Ireland UC, Airbnb Payments UK Ltd. or Airbnb Global Services Limited (‘Airbnb’) are eligible to exercise their data subject rights under the GDPR.
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&gt; Because your country of residence and activity are related to the United States, you are contracting with Airbnb, Inc.
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&gt; GDPR generally does not apply to users of Airbnb Inc. Subsequently, we are unable to fulfil your deletion request.