Ask HN: How to data collect to understand product usage
Hi there,
I just moved into a product management role after a stint of 18+ years in development in the devops space.<p>I have taken over a product which is close to 10 years old, it has a lot of interesting features which catered to the on premise needs. But I feel some of these features are not used by customers anymore. Currently I want to do a couple of things to improve the product&#x27;s usability and also move it into the cloud. For this process, I need to collect data on feature usage by our customers. I would like to capture information like
1. What is the most used feature grouped by customer
2. What is the least used feature of the product
       a. Can I depreciate this feature so that I can reduce the maintenance overhead
3. What is the path(workflow) a user takes to use a particular feature.
       a. What is the most used entry point for using a feature
       b. Is there any default values or other aspects which will make things easy for the user.<p>Are there any tools which would help me collect this information?  Are there any articles&#x2F;references for understanding how people do this and any information on their experiences ?<p>Rgds,
Siva.