Ask HN: AI Intercom Alternative
Someone should use the OpenAI assistant&#x27;s RAG functionality to create a simple competitor to Intercom&#x27;s Finvisor.<p>We are now on our forth live chat widget, they are all embarrassingly bad, hallucinate with their AI, and are almost amusingly expensive.<p>Most of the functionality to justify a pricepoint like Intercom simply isn&#x27;t needed with OpenAI&#x27;s RAG agent, if you add AutoGen to the mix, it can do advanced troubleshooting with customers and integrate with third-party apps to do things like support tickets, refunds, ect.<p>Your pricing model? A simple tiered usage markup on your API fees. Pay as you go and then you hit a cap and managed pricing for larger customers.<p>Please someone build this. I&#x27;ll be your first customer. There are open source Chat Widgets on GitHub for you to build upon, but to be frank, you probably don&#x27;t even need 90% of it.