Ask HN: SaaS going from free to paid. How to transition existing users?
Long story short, our SaaS [0] has been free for a few years. We&#x27;re now transitioning into paid plans.<p>We&#x27;ve started charging new users and the conversion rate has been good. Now the question is, how do we transition our existing free users? There is a chance some people are gonna get pissed (even though they&#x27;ve been using our service for free).<p>Are there any best practices on what to do in such a situation? The first thing that comes to mind is to offer a discount on the yearly plan. Anything else?<p>[0] - https:&#x2F;&#x2F;lookastic.com