Ask HN: Is anybody using Snipcart (2023)?
Hello,<p>I am working on creating an e-commerce storefront with next.js and snipcart.<p>The promise of snipcart is AWSEOME. Build a simple website, add their buttons to it, and their service will scan your site and populate your inventory. They bring the cart, you can focus on a simple (maybe static?) website.<p>I&#x27;m almost to the end of the project and trying to test out the order completion workflow and its... not going well.<p>I&#x27;m curious if anybody is using snipcart for a live production site? The development struggles I&#x27;m having reveal an inconsistency between their dashboard, API, and web sync process. It&#x27;s always possible that the problem is me but I&#x27;ve just spent a week banging my head against this and I&#x27;m 99.9995% sure I&#x27;m following their documentation exactly.<p>https:&#x2F;&#x2F;docs.snipcart.com&#x2F;v3&#x2F;setup&#x2F;products<p>I cannot get their sync process to ingest product dimensions and weight, so it cannot process shipping calculations. Additionally the broken sync process now prevents even basic checkout from functioning and I&#x27;m getting cryptic errors that don&#x27;t reveal any information in their developer logs.<p>Here&#x27;s some screenshots:
https:&#x2F;&#x2F;imgur.com&#x2F;a&#x2F;x4pzYeZ<p>Here&#x27;s a thread from yesterday:
https:&#x2F;&#x2F;support.snipcart.com&#x2F;t&#x2F;snipcart-sync-html-json-not-picking-up-dimensions&#x2F;2408&#x2F;2<p>Here&#x27;s a thread from a week ago nobody even responded to
https:&#x2F;&#x2F;support.snipcart.com&#x2F;t&#x2F;dashboard-shows-stock-unspecified-product-page-shows-values&#x2F;2401<p>Tl;dr it seems like things are broken and the product isn&#x27;t supported anymore... maybe their devs got aqui-fired.<p>I&#x27;m really afraid I need to abandon ship on this SaaS product but I&#x27;m deep in the sunk cost on this one. No easy choices. I wish it just worked like it said on the tin. I wish they would just respond to forum threads.