<story><title>Visa&apos;s marketing opt-out has been down for over a week. Is this a legal issue?</title><url>https://marketingreportoptout.visa.com/OPTOUT/request.do</url></story><parent_chain><item><author>markstos</author><text>IANAL, but if the page is used to opt-out of marketing emails, then yes, Visa is in violation the US CAN-SPAM act, which requires promptly processing opt-out requests.&lt;p&gt;&lt;a href=&quot;https:&amp;#x2F;&amp;#x2F;www.ftc.gov&amp;#x2F;business-guidance&amp;#x2F;resources&amp;#x2F;can-spam-act-compliance-guide-business&quot; rel=&quot;nofollow&quot;&gt;https:&amp;#x2F;&amp;#x2F;www.ftc.gov&amp;#x2F;business-guidance&amp;#x2F;resources&amp;#x2F;can-spam-act...&lt;/a&gt;&lt;p&gt;As long as the opt-out page is broken, they should not be sending out marketing emails and could be open to a class-action lawsuit from people they email with no ability to opt-out.</text></item></parent_chain><comment><author>LukeShu</author><text>&amp;gt; could be open to a class-action lawsuit from people they email with no ability to opt-out.&lt;p&gt;CAN-SPAM does not grant standing to individuals.  The only recourse individuals have under CAN-SPAM is to report the violation to the FTC and hope the FTC does something about it.</text></comment>
<story><title>Visa&apos;s marketing opt-out has been down for over a week. Is this a legal issue?</title><url>https://marketingreportoptout.visa.com/OPTOUT/request.do</url></story><parent_chain><item><author>markstos</author><text>IANAL, but if the page is used to opt-out of marketing emails, then yes, Visa is in violation the US CAN-SPAM act, which requires promptly processing opt-out requests.&lt;p&gt;&lt;a href=&quot;https:&amp;#x2F;&amp;#x2F;www.ftc.gov&amp;#x2F;business-guidance&amp;#x2F;resources&amp;#x2F;can-spam-act-compliance-guide-business&quot; rel=&quot;nofollow&quot;&gt;https:&amp;#x2F;&amp;#x2F;www.ftc.gov&amp;#x2F;business-guidance&amp;#x2F;resources&amp;#x2F;can-spam-act...&lt;/a&gt;&lt;p&gt;As long as the opt-out page is broken, they should not be sending out marketing emails and could be open to a class-action lawsuit from people they email with no ability to opt-out.</text></item></parent_chain><comment><author>hoppyhoppy2</author><text>&amp;gt;if the page is used to opt-out of marketing emails&lt;p&gt;Though I can&amp;#x27;t access it, I don&amp;#x27;t think that&amp;#x27;s what it&amp;#x27;s for. I believe it&amp;#x27;s for opting out of having your credit-card purchase history used for marketing purposes (i.e. sold to other companies, not for Visa itself to send you marketing emails).&lt;p&gt;&amp;gt;U.S. cardholders may opt out of Visa using their card transaction data for VAS, a suite of aggregated data products in the US.&lt;p&gt;(from the first result on &lt;a href=&quot;https:&amp;#x2F;&amp;#x2F;www.google.com&amp;#x2F;search?channel=fs&amp;amp;q=visa+marketing+report+opt+out&quot; rel=&quot;nofollow&quot;&gt;https:&amp;#x2F;&amp;#x2F;www.google.com&amp;#x2F;search?channel=fs&amp;amp;q=visa+marketing+re...&lt;/a&gt; , which points to the same subdomain on visa.com)</text></comment>