[speaker001:] Hello.
[speaker002:] Hello, how may I assist you today?
[speaker001:] I would like to cancel my recent reservation because my trip dates are postponed, can you help me?
[speaker002:] Sure, I am here to help you. May I know your name?
[speaker001:] I am Donald Perez.
[speaker002:] Please wait.
[speaker001:] Sure.
[speaker002:] I could not find any reservation on your name.
[speaker001:] That's ok, thank you for checking.
[speaker002:] Thank you for approaching us.