[speaker001:] Hello.
[speaker002:] Hello, How can I help you?
[speaker001:] There is a slight change in my recent reservation, can you please help me?
[speaker002:] Sure, May I know your name?
[speaker001:] Myself Brian Hill.
[speaker002:] Ok, please wait a minute.
[speaker001:] Sure.
[speaker002:] Thanks for waiting, there is no active reservation on your name.
[speaker001:] No issue, anyway thank you for checking.
[speaker002:] Thank you.