[speaker001:] Hello.
[speaker002:] Hello.
[speaker001:] I am Donna Allen.
[speaker002:] How may I help you?
[speaker001:] I want to amend my reservation due to an emergency. Can you help me?
[speaker002:] Please wait for a moment.
[speaker001:] Take your time.
[speaker002:] There is no reservation found basis on your details.
[speaker001:] No issues. Thank you for checking.
[speaker002:] Most welcome.