[speaker001:] Hi.
[speaker002:] Hello. How can I help you today?
[speaker001:] I need to cancel my reservation as my meeting got cancelled due to some technical issues, can you please help me in cancellation?
[speaker002:] Sure, I am here to help you with that, can I know your good name to proceed further?
[speaker001:] Sure, I am William Parker.
[speaker002:] Thank you. Sorry, no reservation is found on your name in our database.
[speaker001:] That's ok, not an issue. Thank you for your information.
[speaker002:] Thank you for reaching us.