[speaker001:] Hello.
[speaker002:] Hello, how can I assist you?
[speaker001:] Can you aid me to cancel my reservation due to emergency?
[speaker002:] Sure, I am here to help you with that, can I know your good name to proceed further?
[speaker001:] Linda Lee here.
[speaker002:] Sorry, we found no reservation on your given name.
[speaker001:] Thank you.
[speaker002:] Thank you for reaching us.