[speaker001:] Hello.
[speaker002:] Hello, how can I assist you?
[speaker001:] There is a slight change in my existing reservation, can you please help me?
[speaker002:] Yes, I am here to help you. May I know your name please?
[speaker001:] Myself Ronald Robinson.
[speaker002:] Ok, please stand by.
[speaker001:] Sure.
[speaker002:] Thank you for your time, sorry we didn't find any reservation on your name.
[speaker001:] No issue, anyway thank you for checking.
[speaker002:] Thank you for reaching us, have a nice day.