[speaker001:] Hello.
[speaker002:] Hello, how can I aid you today?
[speaker001:] My name is Samuel Lee, I want to change my existing reservation due to postpone of my friend engagement.
[speaker002:] Sure, I am ready to help you. Please hold on.
[speaker001:] Sure.
[speaker002:] Thanks for waiting. Sorry, we found there is no reservation with your specification.
[speaker001:] No problem, thank you for your quick response.
[speaker002:] Thank you for choosing us, have a nice day.