[speaker001:] Hello,.
[speaker002:] Hello, How can I aid you today?
[speaker001:] I want to cancel my recent ticket booking due to office work that my manager did not approved my leaves, so can you please cancel it?
[speaker002:] Sure, I will help you with that.
[speaker001:] Thank you.
[speaker002:] Let me know your name to check your reservation?
[speaker001:] My name is Benjamin Jackson.
[speaker002:] Please wait a while.
[speaker001:] Sure.
[speaker002:] Thank you for waiting. I have checked in reservation list to cancel your ticket, but could not find any reservation with your name.
[speaker001:] No problem, thank you for the information.
[speaker002:] Thank you for reaching us.