[speaker001:] Hi.
[speaker002:] Hello, How can I assist you?
[speaker001:] I want to cancel my reservation, can you please help me with this?
[speaker002:] Sure, May I know your name?
[speaker001:] I am Jacob Perez.
[speaker002:] Please wait a second.
[speaker001:] Sure.
[speaker002:] Sorry, No reservation found on your name.
[speaker001:] Not an issue, thank you for the information.
[speaker002:] Thank you for opting us.