[speaker001:] Hello.
[speaker002:] Hello, how can I help you today?
[speaker001:] I need to cancel my reservation due to some personal issues.So can you help me with cancellation of my reservation?
[speaker002:] Let me know your name to check your reservation?
[speaker001:] I am Deborah Rodriguez.
[speaker002:] Thanks for waiting, we found the reservation on your name, are you sure you want to cancel it?
[speaker001:] Please proceed to cancel. Please proceed to cancel.
[speaker002:] Your ticket has been cancelled and your ticket fare will be refunded to your bank account.
[speaker001:] Thank you.
[speaker002:] Thank you for choosing us.