[speaker001:] Hi.
[speaker002:] Hello, how may I help you?
[speaker001:] I want to cancel my recent reservation due to some health problems. Can you please help me with that?
[speaker002:] Sure, can I know your name to cancel your reservation?
[speaker001:] Thank you. My name is Gary Perez.
[speaker002:] Sorry, no reservation found on given name.
[speaker001:] Not an issue. Thanks for your kind service.
[speaker002:] Thank you for reaching us.