[speaker001:] Hello.
[speaker002:] Hello. How may I assist you today?
[speaker001:] I want to cancel my reservation, why because my friends already done my reservation with some other airlines. So could you please help me out?
[speaker002:] Sure, may I know your name to proceed further?
[speaker001:] Sure, my name is Deborah Jones.
[speaker002:] Sorry, there is no reservation matching with your name in our portal to cancel further.
[speaker001:] Ok, thanks for your information.
[speaker002:] My pleasure.