[speaker001:] Hi.
[speaker002:] Hello. How can I assist you today?
[speaker001:] Owing to an emergency, I want to cancel my reservation. Can you help me out?
[speaker002:] Sure, may I know your name to check for the previous reservation?
[speaker001:] Sure, my name is Stephanie Carter.
[speaker002:] Please allow me a moment to check for the previous reservation.
[speaker001:] Ok.
[speaker002:] I found your reservation, shall I proceed with cancelling your reservation?
[speaker001:] Yes, please.
[speaker002:] Your reservation has been cancelled successfully.
[speaker001:] Thank you.
[speaker002:] You are welcome. Thank you for reaching us.