[speaker001:] Hello.
[speaker002:] Hello, what kind of help you are looking from my side?
[speaker001:] I have to cancel my reservation which I have done earlier to participate in dance programme but unfortunately I have stay back here to take care of my injured friend. Can you please help me out with cancelling of my reservation?
[speaker002:] I will try my best to cancel your reservation. Could you please provide your name to check the existing reservations under your name?
[speaker001:] Thank you for that one and my name is Amanda Clark.
[speaker002:] I regret to say this Clark, there is no existing reservation under your name to cancel.
[speaker001:] Ok, I think it is not booked properly when I have reserved. Thank you for your information.
[speaker002:] Most welcome, thank you for reaching out here.