[speaker001:] Hello.
[speaker002:] Hello. How may I help you?
[speaker001:] I would like to change my reservation as I am leaving for delegates meet can you please help me out?
[speaker002:] Yes, can you tell me your name?
[speaker001:] Susan White here.
[speaker002:] Sorry to inform you that there is no reservation found on your name.
[speaker001:] Ok no problem, thank you for your services.
[speaker002:] Thank you for reaching us.