[speaker001:] Hello.
[speaker002:] Hello, how can I guide you today?
[speaker001:] I already book a reservation to visit New York for vacation, but due to some reason my planned is cancelled. Can you cancel my reservation?
[speaker002:] Sure, I will help you with that. May I know your name?
[speaker001:] My name is Scott Edwards.
[speaker002:] Please wait for a while, I will check and get back to you.
[speaker001:] Sure.
[speaker002:] Thanks for being patient, we found a reservation on your name. Shall I cancel it?
[speaker001:] Sure.
[speaker002:] Your flight ticket has been cancelled successfully.
[speaker001:] Thank you for helping me.
[speaker002:] Thank you for approaching us, have a nice day.