[speaker001:] Hello.
[speaker002:] Hello.
[speaker001:] Donna Rodriguez here.
[speaker002:] How can I assist you?
[speaker001:] Due to high fever, I'm unable to travel. So, can you cancel my ticket?
[speaker002:] Sure, give me a minute. Sorry Donna, I couldn't find any reservation on your name.
[speaker001:] It's ok. Anyways, thank you to inform me.
[speaker002:] You are welcome.