[speaker001:] Hello. I am Thomas Carter.
[speaker002:] Hello, how can I assist you today?
[speaker001:] I would like to change my existing reservation, due to heavy rainfall my badminton has been postponed. Could you please help me?
[speaker002:] Sure, please wait for a moment.
[speaker001:] Ok.
[speaker002:] Sorry to say that, no reservation was found with your good name.
[speaker001:] Ok, no issues at all. Thank you for your information.
[speaker002:] Thank you for opting us.