[speaker001:] Hello.
[speaker002:] Hello, how best I can assist you at this moment?
[speaker001:] I have to do some modification in my previous flight ticket booking that there is a sudden event held at my home town, so I am unable to travel the trip. Can you please help me out in changing my reservation?
[speaker002:] Sure, I am here to help you to change your recent reservation.
[speaker001:] Thank you.
[speaker002:] May I know your name please?
[speaker001:] Myself Karen Thomas.
[speaker002:] Ok, please wait for a moment.
[speaker001:] Sure.
[speaker002:] Thanks for your time, there was no active reservation found on your name to change it.
[speaker001:] It's ok, thank you for your help.
[speaker002:] Thank you for opting our chat service.