[speaker001:] Hi,.
[speaker002:] Hello, how may I help you today?
[speaker001:] I want to cancel my recent reservation due to the ongoing tornado at my destination. Can you help me with that?
[speaker002:] Sure, we are glad to help you.
[speaker001:] Thank you.
[speaker002:] May I have you name please to check with the reservation list?
[speaker001:] I am Jessica Parker.
[speaker002:] Ok, please wait for a minute.
[speaker001:] Sure.
[speaker002:] Thanks for waiting, no reservation was found on your name in the database.
[speaker001:] Ok, no issues.
[speaker002:] Thank you for reaching us.