[speaker001:] Hi. I am Kathleen King.
[speaker002:] Hello, how may I oblige you?
[speaker001:] Due to heavy rains my cricket match got postponed, so I need to change my existing reservation. Can you please change my reservation?
[speaker002:] Sure, I am here to assist you. Please wait. I will check and let you know.
[speaker001:] Ok.
[speaker002:] Thanks for your time. There was no reservation found on your name.
[speaker001:] Ok, no problem. Thank you.
[speaker002:] Thank you for choosing us.