[speaker001:] Hello.
[speaker002:] Hello, how may I help you?
[speaker001:] Due to sudden change of my business meeting because of some technical problem, I need to change my reservation so can you help me with that?
[speaker002:] Sure, could you please help me with your name?
[speaker001:] I am Joshua White.
[speaker002:] Thank you. Please wait. Let me check your reservation status in our database.
[speaker001:] Sure.
[speaker002:] Sorry, I did not find any reservation under your name in our database.
[speaker001:] Ok, no issues. Thanks for the information.
[speaker002:] You are welcome and have a nice day.