[speaker001:] Hi.
[speaker002:] Hello, how may I help you?
[speaker001:] Linda Johnson here.
[speaker002:] Nice meeting you Linda.
[speaker001:] Owing an emergency, I want to cancel my reservation.
[speaker002:] Sure, I can help you, please wait for a while to check it.
[speaker001:] Ok.
[speaker002:] Sorry Linda, as per your information there is no ticket found to cancel it.
[speaker001:] It's ok.
[speaker002:] Thank you for reaching us, have a nice day.