[speaker001:] Hello. I am Jerry Garcia.
[speaker002:] Hello, how can I help you today?
[speaker001:] I want to change my reservation due to heavy rainfall at my place, can you modify my reservation?
[speaker002:] Sure, please wait for a while.
[speaker001:] Sure.
[speaker002:] Thanks for waiting, there is no active reservation on your given name.
[speaker001:] Ok, thanks for informing me.
[speaker002:] Thank you for opting us.