[speaker001:] Hello. I am James Collins.
[speaker002:] Hello, How can I assist you?
[speaker001:] I have impotent meeting so I can't travel, could you please help me to change my reservation?
[speaker002:] Sure, Please wait a second.
[speaker001:] Ok, I will wait.
[speaker002:] Sorry, No reservation found on your name.
[speaker001:] Ok, no problem. Thank you.
[speaker002:] Thank you for availing us.