[speaker001:] Hello.
[speaker002:] Hello. How can I help you?
[speaker001:] Can you please change my recent reservation due to heavy snowfall?
[speaker002:] Sure, I will help you to change your reservation. Please mention your name.
[speaker001:] Thank you. My name is Mary Parker.
[speaker002:] Sorry, no reservation found on your name to change your reservation.
[speaker001:] That's Ok, thanks for your time.
[speaker002:] Welcome, have a nice day.