[speaker001:] Hello.
[speaker002:] Hello.
[speaker001:] I am Donald Taylor, can you please amend my recent reservation?
[speaker002:] How may I guide you? Sure, I will help you.
[speaker001:] Ok, Thank you.
[speaker002:] Please wait a moment.
[speaker001:] Please take your time, I will wait.
[speaker002:] Donald, no reservation has been found on your name in our database.
[speaker001:] No problem. Thank you for informing.
[speaker002:] Thank you for choosing us.