[speaker001:] Hello.
[speaker002:] Hello, how can I serve you today?
[speaker001:] I would like to change my recent reservation due to some personal issues, will you help me with that?
[speaker002:] Sure, I will help you with that.
[speaker001:] Thank you for accepting my request.
[speaker002:] May I know your name to proceed further?
[speaker001:] Myself Edward Brown.
[speaker002:] Please wait for a while.
[speaker001:] Ok, I will wait.
[speaker002:] Thanks for your time, there is no active reservation found on your name.
[speaker001:] Ok, not an issue. Thank you for your information.
[speaker002:] Thank you for availing us.