[speaker001:] Hello.
[speaker002:] Hello, How can I help you?
[speaker001:] Owing an emergency, I want to cancel my recent reservation. Can you please help me out?
[speaker002:] Sure, May I know your name?
[speaker001:] My name is Paul Roberts.
[speaker002:] Please wait a minute.
[speaker001:] Sure, I will wait for your information.
[speaker002:] Sorry, No reservation found on your name.
[speaker001:] That's ok, thank you for checking.
[speaker002:] Thank you for availing us.