[speaker001:] Hello.
[speaker002:] Hello, how may I assist you today?
[speaker001:] Can you please help me with cancelling my previous booking due to my leg fracture?
[speaker002:] Sure, we are here to help you.
[speaker001:] Thank you.
[speaker002:] May I know your good name please?
[speaker001:] Myself Sarah Rodriguez.
[speaker002:] Please wait a minute.
[speaker001:] Sure.
[speaker002:] We found a reservation on your name, Shall I proceed for the cancellation?
[speaker001:] Yes. Please proceed.
[speaker002:] Your ticket has been cancelled.
[speaker001:] Thank you for helping me with cancelling my reservation.
[speaker002:] Thank you for choosing us.