[speaker001:] Hello.
[speaker002:] Hello. How may I help you?
[speaker001:] Can you help me in doing a reservation from PHL to MSP?
[speaker002:] Please provide your travelling dates.
[speaker001:] My trip dates are Oct 10 to 12.
[speaker002:] Do you have specification?
[speaker001:] I need direct flight with normal-cost.
[speaker002:] Do you have time preference?
[speaker001:] I want to depart in evening time.
[speaker002:] May I know your name?
[speaker001:] I am Melissa Edwards.
[speaker002:] Sorry, there is no flight with your requirement.
[speaker001:] Ok, no issues. Thank you for the information.
[speaker002:] Thank you.