[speaker001:] Hello.
[speaker002:] Hello. How can I serve you?
[speaker001:] My holiday vacation has been postponed, can you please help me for changing the existing reservation?
[speaker002:] Ok, sure may I know your name?
[speaker001:] Sure, my name is Laura Lee.
[speaker002:] Sorry, no reservation found on your name.
[speaker001:] Ok, no problem.
[speaker002:] Thank you for reaching us.