[speaker001:] Hello.
[speaker002:] Hello. How can I assist you today?
[speaker001:] Due to sudden change of my business meeting because of some technical problem, I need to change my reservation so can you help me with that?
[speaker002:] Sure, will you mention your name for checking the reservation status?
[speaker001:] I am Catherine Thomas.
[speaker002:] Please give me a moment.
[speaker001:] Sure.
[speaker002:] There is no reservation found under your name.
[speaker001:] Ok, no problem. Thanks for the information.
[speaker002:] Welcome, have a great day.