[speaker001:] Hi.
[speaker002:] Hello, how may I aid you today?
[speaker001:] I am Carolyn Gonzalez. I want to cancel my recent reservation due to sudden change in my trip. Can you help me?
[speaker002:] Sure, I will help you. Please wait for a moment.
[speaker001:] Ok.
[speaker002:] Thanks for waiting, no reservation found with your name to cancel your reservation.
[speaker001:] No issue. Thank you.
[speaker002:] Thanks for opting us, have a nice day.