[speaker001:] Hello.
[speaker002:] Hello.
[speaker001:] I would like to cancel my existing reservation, which is done recently. Can you please help me out?
[speaker002:] Sure, I will assist you with that.
[speaker001:] Thank you for considering my request.
[speaker002:] May I know your name please?
[speaker001:] Myself Ronald King.
[speaker002:] Wait a moment please.
[speaker001:] Sure, I will wait for your response.
[speaker002:] Ronald King, we haven't found any reservation under your name in our database.
[speaker001:] Not an issue, with this one, anyway thank you for the information.
[speaker002:] Thank you for choosing us.