[speaker001:] Hi.
[speaker002:] Hello. How can I assist you?
[speaker001:] I am Edwards Phillips. I planned a trip to New York but the trip is postponed, so I want to change the existing reservation.
[speaker002:] Sure, please give me a minute.
[speaker001:] Ok.
[speaker002:] Sorry Phillips, there is no reservation available on your name.
[speaker001:] That's ok, thank you for your information.
[speaker002:] You are welcome.