[speaker001:] Hello.
[speaker002:] Hello. How can I assist you?
[speaker001:] Mistakenly I booked my source as destination in my recent reservation. I would like to cancel that reservation.
[speaker002:] Ok, I will surely help you. Can I have your name please to check your details in our database?
[speaker001:] Sure. My name is Sandra Davis.
[speaker002:] Sandra, please wait for a moment.
[speaker001:] Ok.
[speaker002:] Sorry for the inconvenience, there is no reservation found under your name in our database.
[speaker001:] It's ok. Thank you for your response.
[speaker002:] You are welcome. Thank you for reaching us, Sandra. Have a nice day.