[speaker001:] Hi.
[speaker002:] Hello. How may I be of your assistance?
[speaker001:] I am Linda Edwards, can you help me to book a flight from CLT to IAD?
[speaker002:] Sure, we are here to make your journey comfort.
[speaker001:] Thank you.
[speaker002:] Do you need a break in between your journey?
[speaker001:] I need a connecting flight.
[speaker002:] Could you please let em know your depart and return timings?
[speaker001:] Please book afternoon flight for both timings.
[speaker002:] May I know if you prefer to have any other comforts in your journey?
[speaker001:] My travelling dates are Sept 21 and 23.
[speaker002:] Ok, please wait a moment.
[speaker001:] Sure.
[speaker002:] Thank you for waiting, we are unable to provide flight in between your journey routes due to some technical up-gradation at destination airport.
[speaker001:] No issues, thank you for your time.
[speaker002:] Thank you for opting us.