[speaker001:] Hi.
[speaker002:] Hello, how can I help you today?
[speaker001:] Owing to an emergency, I want to cancel my reservation. Can you please help me with that?
[speaker002:] Sure, l will help you.
[speaker001:] Thank you.
[speaker002:] May I know your good name?
[speaker001:] I am Raymond Miller.
[speaker002:] Please give me a minute.
[speaker001:] Ok.
[speaker002:] Thanks for waiting, there is no active reservation found on your name to cancel.
[speaker001:] Ok, no issues. Thank you.
[speaker002:] Thank you for availing us.