[speaker001:] Hello.
[speaker002:] Hello, how may I support you at present?
[speaker001:] I want to cancel my reservation, due to heavy rainfall in Seattle, can you help me?
[speaker002:] Sure, I am here to help you with cancellation.
[speaker001:] Thank you.
[speaker002:] Can you please mention your name to check with your previous reservation?
[speaker001:] My name is Dorothy Brown.
[speaker002:] Ok, Please wait for a moment.
[speaker001:] Sure.
[speaker002:] Thanks for your time, we found a reservation on your name and it is successfully cancelled.
[speaker001:] Thank you for your help.
[speaker002:] Thank you for reaching us.