[speaker001:] Hello.
[speaker002:] Hello.
[speaker001:] Can you please help me in cancel my reservation?
[speaker002:] How may I assist you today? Sure, may I know your name for cancellation?
[speaker001:] My name is Katherine Miller.
[speaker002:] Please wait a moment, let me check with your details.
[speaker001:] Ok, please take your time.
[speaker002:] Sorry, there are no active reservations on your given name to cancel.
[speaker001:] Not an issue, thank you for the information.
[speaker002:] Thank you for reaching our service.