[speaker001:] Hello.
[speaker002:] Hello. How can I assist you today?
[speaker001:] Can you help me to book a flight ticket from CLT to JFK?
[speaker002:] Sure, will you mention your travelling dates please?
[speaker001:] My travelling dates are 12 and 14 of Sep.
[speaker002:] Do you have any specifications about flight connections?
[speaker001:] I need a connecting flight.
[speaker002:] Do you have any preferences about class?
[speaker001:] No.
[speaker002:] Please mention your name.
[speaker001:] I am Amy Wright.
[speaker002:] There are no flights found under your preferable details. Thanks for reaching us, have a great day.
[speaker001:] Oh! that very sad to hear, thank you.
[speaker002:] Welcome, have a great day.