[speaker001:] Hello, I am Paul Williams.
[speaker002:] Hello, How may I be of your assistance?
[speaker001:] I am planning to cancel my world trip, can you be my helping hand in cancellation?
[speaker002:] Sure. Wait for a while.
[speaker001:] OK.
[speaker002:] Thank you for waiting. Unfortunately, we are unable to find a reservation on your name.
[speaker001:] OK, thank you for the response.
[speaker002:] Thank you, have a great day.