[speaker001:] Hello.
[speaker002:] Hello.
[speaker001:] I am Rachel Thomson.
[speaker002:] How can I help you?
[speaker001:] I would like to cancel my recent reservation because my trip dates are postponed, can you help me?
[speaker002:] Sure, let me check your reservation details in our database. Please wait for a while.
[speaker001:] Sure, take your own time.
[speaker002:] Sorry, I did not find any reservation by your name in our database.
[speaker001:] That's ok, thank you for checking.
[speaker002:] Thank you for reaching us.