[speaker001:] Hi, I am Katherine Thompson.
[speaker002:] Hello.
[speaker001:] I want to change my existing reservation.
[speaker002:] How may I assist you today?
[speaker001:] Would you please help me with that?
[speaker002:] Ok, please wait for a moment. Thanks for your time.
[speaker001:] Ok.
[speaker002:] We found that there was no reservation found on your name.
[speaker001:] Ok, not an issue. Thanks for your service.
[speaker002:] Thanks for choosing us.