[speaker001:] Hello.
[speaker002:] Hello. How may I assist you?
[speaker001:] I am Anna Lopez from Detriot. I want to change my travel dates in my previous reservation, can you help me with that?
[speaker002:] Sure, please wait for a moment.
[speaker001:] Ok.
[speaker002:] Sorry, no reservation found on your name. Thank you for reaching us, have a nice day.
[speaker001:] Oh! It's ok no problem. may be I am not booked my ticket properly at that time. Thank you for your service.
[speaker002:] Welcome.