[speaker001:] Hi.
[speaker002:] Hello, How exactly I can serve you the best today?
[speaker001:] Owing to an emergency, my planned to Sky diving with friends has been cancelled. So I had a request to you to cancel my existing reservation?
[speaker002:] Sure, I would be happy to help you. Can you please ensure your good name?
[speaker001:] Sure, I had a earlier reservation with name Robert Collins.
[speaker002:] Ok, please stand by I will check and revert to you.
[speaker001:] Sure.
[speaker002:] Thank you for waiting. I have checked in reservation list to cancel your ticket, but could not find any reservation with your name.
[speaker001:] Ok, no worries at all. Thanks for your kind service.
[speaker002:] Thank you for opting us. Have a blissful day!.