[speaker001:] Hi.
[speaker002:] Hello, how can I assist you for the day?
[speaker001:] Please cancel my recent reservation owing to an emergency.
[speaker002:] Sure, I am here to help you. May I know your good name?
[speaker001:] I am Janet Martinez.
[speaker002:] Please wait for a moment.
[speaker001:] Ok.
[speaker002:] Sorry, we found no reservation on your given name.
[speaker001:] Thanks.
[speaker002:] Thank you for reaching us.