[speaker001:] Hello.
[speaker002:] Hello.
[speaker001:] I am Gregory Scott.
[speaker002:] How may I help you?
[speaker001:] Owing to an emergency, I want to change an existing reservation, so please help me in changing the reservation.
[speaker002:] Sure, we are here to help you.
[speaker001:] Thank you.
[speaker002:] Sorry to inform you that there is no active reservation found on your given name.
[speaker001:] Not an issue. Thank you.
[speaker002:] Thanks for contacting us.