[speaker001:] Hello, I am Patrick Hill.
[speaker002:] Hello, how may I help you at this moment?
[speaker001:] As my manager did not approve my leave, I would like to change my recent reservation.
[speaker002:] Sure, I will help you. Please wait for a while.
[speaker001:] Actually, I don't want to change, I want to cancel the ticket.
[speaker002:] Sure, please wait for a moment.
[speaker001:] Sure, take your time.
[speaker002:] Sorry, there is no reservation existing on your given name.
[speaker001:] That's ok, thank you for checking. It might be cancelled by my spouse.
[speaker002:] You are welcome, thank you for reaching us. Have a nice day.