[speaker001:] Hi.
[speaker002:] Hello. How can I assist you at this moment?
[speaker001:] Owing to an emergency, I want to cancel my existing reservation. Can you help me with that?
[speaker002:] Sure, I will assist you with that. May I know your name for further process?
[speaker001:] Sure, Thomas Walker here.
[speaker002:] Ok, please wait a moment.
[speaker001:] Sure.
[speaker002:] I have found your previous reservation and cancelled successfully.
[speaker001:] Thank you for your kind service.
[speaker002:] Thank you for reaching us.