[speaker001:] Hi.
[speaker002:] Hello. How may I assist you?
[speaker001:] I want to cancel my recent reservation due to as my plan to give a seminar is cancelled. Can you help me in cancellation?
[speaker002:] Sure, I am here to help you out. Please wait for a while.
[speaker001:] Ok.
[speaker002:] May I know your name to check with it?
[speaker001:] I am Joseph Baker.
[speaker002:] Sorry, there is no active reservation on your name in our data base.
[speaker001:] Ok, no problem. Thanks for your information.
[speaker002:] Thank you for reaching us.