[speaker001:] Hello.
[speaker002:] Hello, how may I assist you?
[speaker001:] I am Steven Evans.
[speaker002:] How may I help you Steven?
[speaker001:] I want to cancel my recent reservation due to some emergency. Please help me in cancelling my reservation.
[speaker002:] Sure Steven, please give me a moment to check our database.
[speaker001:] Sure, take your time.
[speaker002:] Sorry Steven, there is no such reservation available on your name. Thank you for reaching us.
[speaker001:] It's ok, thank you for your help.
[speaker002:] You are most welcome.