[speaker001:] Hello.
[speaker002:] Hello, how may I give assistance to you?
[speaker001:] I am Kimberly Hill, I want to change my reservation as my plan to meet my friend is postponed. Can you change my reservation?
[speaker002:] Sure, hold on a minute.
[speaker001:] Sure.
[speaker002:] There is no reservation on your name in our database.
[speaker001:] Ok, thank you for the information.
[speaker002:] Thank you.