[speaker001:] Hello.
[speaker002:] Hello, how can I help you today?
[speaker001:] I am Ronald Anderson. I want to cancel my recent reservation due to heavy rainfall, can you help me in cancel reservation?
[speaker002:] Sure, we are here to help you. Please wait for moment, while I check for the reservation.
[speaker001:] Sure.
[speaker002:] Thank you for waiting, sorry there is no reservation found on your name.
[speaker001:] Ok, no problem. Thank you.
[speaker002:] Thank you for visiting us, we hope see you again.