[speaker001:] Hi.
[speaker002:] Hello, how can I help you?
[speaker001:] I want to cancel my reservation due to demise of my grand father. Can you please help me with it?
[speaker002:] Sure, may I know your name please?
[speaker001:] Sure, Cynthia Jackson is my name.
[speaker002:] Sorry, there was no reservation found with your name.
[speaker001:] Ok, no issues. Thanks for the information.
[speaker002:] Thank you for opting us.