[speaker001:] Hello, I am Larry Miller.
[speaker002:] Hello, do you need any help from us?
[speaker001:] I want to cancel my trip due to an emergency. Can you aid me in cancelling my ticket?
[speaker002:] Sure, please allow me a moment.
[speaker001:] Take your time.
[speaker002:] Sorry, there is no reservation with your name in our portal to cancel further.
[speaker001:] No issues. Thank you for checking.
[speaker002:] You are welcome, have a great day.