[speaker001:] Hi.
[speaker002:] Hello, how can I be your helping hand today?
[speaker001:] I want to cancel my reservation, can you help me in that?
[speaker002:] Sure, I am here to help you. May I know your name please?
[speaker001:] I am William Wright.
[speaker002:] Ok, please wait for a minute.
[speaker001:] Ok.
[speaker002:] Thank you for waiting, no reservation was found on your name to cancel.
[speaker001:] That's ok, thank you.
[speaker002:] Thank you for choosing us.