[speaker001:] Hello.
[speaker002:] Hello, do you need any help from us?
[speaker001:] I want to change my reservation as my plan to meet my share holder is postponed. Can you help me in changing my existing reservation?
[speaker002:] Sure, could I have your name please?
[speaker001:] I am Samuel Jackson.
[speaker002:] Ok, please allow me a moment.
[speaker001:] Sure.
[speaker002:] Sorry, there is no reservation with your name in our portal to make changes.
[speaker001:] Ok, no problem. Thanks for the information.
[speaker002:] You are welcome.