[speaker001:] Hello.
[speaker002:] Hello. How can I aid you?
[speaker001:] My business trip has been postponed, can you please help me for changing the existing reservation?
[speaker002:] Sure, give me a minute.
[speaker001:] Sure.
[speaker002:] May I know your name before checking.
[speaker001:] My name is Lisa White.
[speaker002:] Sorry, there is no reservation found under your name.
[speaker001:] Ok, no problem. Thank you for your information.
[speaker002:] Thank you for opting us.