[speaker001:] Hi.
[speaker002:] Hello, how can I assist you for the day?
[speaker001:] Due to sudden change of my business meeting because of some technical problem, I need to change my reservation so can you help me with that?
[speaker002:] May, I know your good name?
[speaker001:] I am Jeffrey Gonzalez.
[speaker002:] Sorry, no reservation found on your name.
[speaker001:] No problem, thanks for the information.
[speaker002:] Thank you for reaching us.