[speaker001:] Hi.
[speaker002:] Hello, how may I assist you?
[speaker001:] I need your help in changing my earlier reservation, as my business meet got postponed.
[speaker002:] Sure, may I know your good name please?
[speaker001:] My name is Deborah Moore.
[speaker002:] Please wait a moment, I will check and get back to you.
[speaker001:] Sure.
[speaker002:] Thanks for waiting, there is no reservation on your name.
[speaker001:] It's ok. Thank you.
[speaker002:] Thanks for choosing us.