[speaker001:] Hello, I am Gregory Scott.
[speaker002:] Hello, how may I aid you?
[speaker001:] I want to cancel my ticket due to an emergency. Can you aid me?
[speaker002:] Sure, I am glad to help you out. Please allow me a moment to check the reservation status on your name in our database.
[speaker001:] Thank you, I am obliged. Take your time.
[speaker002:] Sorry Gregory Scott, there is no reservation on your name in our data base.
[speaker001:] No issues. Thank you for checking.
[speaker002:] Thank you for reaching us.