[speaker001:] Hello.
[speaker002:] Hello, how can I guide you today?
[speaker001:] I would like to cancel my reservation as I am leaving for delegates meet, can you please help me out?
[speaker002:] Sure, I will help you.
[speaker001:] Thank you.
[speaker002:] May I know your good name please?
[speaker001:] Frank Walker here.
[speaker002:] Please wait for a while.
[speaker001:] Sure.
[speaker002:] Thanks for waiting, there is no active reservation found on your name.