[speaker001:] Hello.
[speaker002:] Hello, how may I help you?
[speaker001:] Please cancel my recent reservation due to some health issues?
[speaker002:] Sure, may I know your name please?
[speaker001:] Sure, I am Mary Scott.
[speaker002:] Ok, please wait for a moment.
[speaker001:] Sure.
[speaker002:] Sorry, there was no reservation found with your given name.
[speaker001:] Ok, not an issue. Thank you for your information.
[speaker002:] Thank you for opting us.