[speaker001:] Hi.
[speaker002:] Hello, how may I assist you now?
[speaker001:] Due to Earthquake disaster happened in the place where I wanted to visit, I would like to change my reservation. Can you be my helping hand in this?
[speaker002:] Ok. For changing the reservation, help me with your name please.
[speaker001:] I am Nancy Campbell.
[speaker002:] Sorry, there was no reservation on your name.
[speaker001:] Ok, no issues.
[speaker002:] Thank you for reaching us.