[speaker001:] Hi. I am Kathleen Roberts.
[speaker002:] Hello, how can I assist you today?
[speaker001:] I need to change my existing reservation, as my scheduled football match got postponed due to bad weather. Can you help me in my changing reservation?
[speaker002:] Sure, I will help you with that.
[speaker001:] Thank you.
[speaker002:] Please wait a moment.
[speaker001:] Sure, I will wait for your response.
[speaker002:] Thank you for waiting. I have checked in reservation list to change your ticket, but could not find any reservation with your name.
[speaker001:] Not an issue, thank you for your kind information.
[speaker002:] Thank you for choosing us.