[speaker001:] Hello, I am Barbara Scott.
[speaker002:] Hello, how can I assist you?
[speaker001:] I need to change my existing reservation, as my exam got postponed. Please help me in changing?
[speaker002:] Sure, please wait a moment.
[speaker001:] Ok.
[speaker002:] Sorry, there was no reservation found in your name.
[speaker001:] Ok, no issues. Thank you.
[speaker002:] Thank you for choosing us.