[speaker001:] Hello,.
[speaker002:] Hello, how may I aid you today?
[speaker001:] I am Amy Baker. I want to change my reservation, due to bad weather conditions.
[speaker002:] Sure, we are help you. Please wait a moment.
[speaker001:] Thank you. Sure.
[speaker002:] Amy Baker, there is no reservation on your name.
[speaker001:] Ok, no issue.
[speaker002:] Thank you.