[speaker001:] Hello.
[speaker002:] Hello. How may I help you?
[speaker001:] I need a direct flight to Detroit in the month of April. Can you please help me to book a flight ticket to DTW from MSP?
[speaker002:] Sure, may I know the dates of your journey?
[speaker001:] My dates of journey are 0418 and 0420.
[speaker002:] May I know your name please?
[speaker001:] I am Paul Hill.
[speaker002:] Sorry, there no flights on your travelling dates due to tornado alert.
[speaker001:] Not an issue, anyway thank you for the help.
[speaker002:] Thank you for reaching us, have a nice day.