[speaker001:] Hello.
[speaker002:] Hello. How may I guide you?
[speaker001:] I am Dorothy Green. I would like to change my existing flight reservation. Could you please help?
[speaker002:] Sure, please hold on for a moment, let me check.
[speaker001:] Ok, take your time.
[speaker002:] I am sorry, there are no reservations with your name?
[speaker001:] Ok, no problem. Thank you for the information.
[speaker002:] Thank you, have a good day.