[speaker001:] Hello.
[speaker002:] Hello. How can I help you?
[speaker001:] Melissa King here. I am planning to cancel my previous reservation, can you help me out?
[speaker002:] Sure. Sorry, there is no reservation found by your name.
[speaker001:] It's fine. Anyway, thank you for your help.
[speaker002:] Thank you and have a nice day.