[speaker001:] Hello.
[speaker002:] Hello. How may I be your helping hand today?
[speaker001:] I wpuld like to book a flight ticket from OAK to MSP to attend my nephew cradle ceremony. Could you please help me with booking a flight ticket?
[speaker002:] Sure, we are gleeful to assist you in booking. Would you like to travel in a connecting flight or a direct flight?
[speaker001:] Sure, I prefer to travel in a connecting flight.
[speaker002:] Could you please share your departure and arrival dates to proceed further?
[speaker001:] Ok, I want to start my journey on Sep 16 and end my journey on Sep 18.
[speaker002:] May I know if you have any other comforts in between your journey?
[speaker001:] No, I so not have any other specifications.
[speaker002:] To proceed further, can I have your name please?
[speaker001:] I am Nancy Campbell.
[speaker002:] Thank you for providing your journey details, please wait a moment I'll check and revert to you.
[speaker001:] Ok.
[speaker002:] Ok, there is an UA airline with flight number 1016 leaving from OAK on Sept 16th with 1 stop over in the midway and the estimate is 100. Shall I book the ticket?
[speaker001:] You can proceed with booking.
[speaker002:] Your request for making reservation has been processed and you can collect your ticket at the time of check-in.
[speaker001:] Thank you for your assistance.
[speaker002:] It's pleasure to serve you. You're welcome, have a nice day.