[speaker001:] Hello.
[speaker002:] Hello.
[speaker001:] Michelle Phillips here.
[speaker002:] How can I help you at this moment?
[speaker001:] Due to sudden change in my planned date of journey, I would like change my reservation. Can you please help me out with that?
[speaker002:] Sure, I can help you with that.
[speaker001:] Thank you.
[speaker002:] Please wait a moment, I will check your previous reservation status.
[speaker001:] Ok, take your time.
[speaker002:] There is no previous reservation available in your name.
[speaker001:] Oh! I think the ticket was not booked due to server issue. Anyway, thank you.
[speaker002:] You are welcome.