[speaker001:] Hi.
[speaker002:] Hello.
[speaker001:] I am Gregory Lee.
[speaker002:] How can I help you now?
[speaker001:] Can you help me for cancelling my recent reservation, because I am unable to travel at this moment due to health issues?
[speaker002:] Sure, I will help you with that.
[speaker001:] Thank you.
[speaker002:] Sorry Gregory, there is no reservation found on your name.
[speaker001:] Oh! It's ok no problem, thank you for your services.
[speaker002:] Thank you for approaching us, have a nice day.