[speaker001:] Hello.
[speaker002:] Hello.
[speaker001:] I am Catherine Collins.
[speaker002:] How may I aid you?
[speaker001:] As my plans to visit Houston got postponed, can you please help me in changing my existing reservation to Houston?
[speaker002:] Sure, we are here to help you.
[speaker001:] Thank you.
[speaker002:] Please hold on a moment.
[speaker001:] Sure, I will wait for your response.
[speaker002:] Sorry to inform you that there is no reservation found on your given name.
[speaker001:] Oh! That seems something went wrong while booking the ticket previously.
[speaker002:] May be some times it happens.
[speaker001:] Thank you for providing information.
[speaker002:] Thanks for reaching us, have a nice day.