[speaker001:] Hello.
[speaker002:] Hello.
[speaker001:] I am Carol Brown.
[speaker002:] How can I help you?
[speaker001:] Owing to an emergency, I want to cancel my recent reservation. Can you please help me out?
[speaker002:] Sure, I will help you to cancel your reservation.
[speaker001:] Thank you.
[speaker002:] Please give me a moment.
[speaker001:] Ok, take your time.
[speaker002:] I found your previous reservation and it is successfully cancelled.
[speaker001:] Not an issue, anyway thank you for your information.
[speaker002:] Welcome. Thank you for opting us.