[speaker001:] Hello.
[speaker002:] Hello, how can I assist you?
[speaker001:] Please help me in cancelling my recent reservation.
[speaker002:] Sure, I can help you with that. May I know your good name please?
[speaker001:] Edward Phillips here.
[speaker002:] Ok, please wait for a while.
[speaker001:] Sure.
[speaker002:] Edward Phillips, there is no active reservation found under your name to do cancellation.
[speaker001:] That's ok, thank you for checking.
[speaker002:] Thank you for choosing us, have a nice day.