[speaker001:] Hello.
[speaker002:] Hello. How can I help you?
[speaker001:] I need to cancel my recent reservation due to cancel of my event. Could you please help me?
[speaker002:] Yes, I can help you. May I know your good name please?
[speaker001:] I am Ruth Walker.
[speaker002:] Sorry to inform you that there is no reservation found on your name.
[speaker001:] No problem, thank you for the information.
[speaker002:] Thank you for contacting us.