[speaker001:] Hello.
[speaker002:] Hello.
[speaker001:] I am Mary Gonzalez.
[speaker002:] How can I assist you today?
[speaker001:] I want to change my existing reservation due to my exams has been postponed. Can you please help me?
[speaker002:] Sure, will you please give me a moment?
[speaker001:] Ok.
[speaker002:] Thanks for waiting, there is no reservation found under your name.
[speaker001:] No problem, thanks for your information.
[speaker002:] Welcome, have a great day.