[speaker001:] Hi, I am Daniel Martinez.
[speaker002:] Hello, how may I help you today?
[speaker001:] Owing to an emergency, I want to cancel my reservation. Can you help me with that?
[speaker002:] Sure, we are here to help you.
[speaker001:] Thank you.
[speaker002:] Please wait a moment, I will check your details in our database and get back to you.
[speaker001:] Sure, I will wait.
[speaker002:] Sorry for the inconvenience, there is no reservation exist on your name.
[speaker001:] Ok, no issues. Thanks for your response.
[speaker002:] Thank you for contacting us.