[speaker001:] Hello.
[speaker002:] Hello. How may I help you?
[speaker001:] Could you please help me to change my existing reservation due to postpone of my client meeting?
[speaker002:] Sure, I will help you with that.
[speaker001:] Thank you.
[speaker002:] May I know your name please to proceed for further process?
[speaker001:] My name is Joseph Baker.
[speaker002:] Joseph Baker, sorry to inform you that no reservation found in our database.
[speaker001:] Ok, not a problem. Thank you for the information.
[speaker002:] Thank you.