[speaker001:] Hello.
[speaker002:] Hello, how can I aid you?
[speaker001:] Can you help me in cancelling my recent reservation?
[speaker002:] Sure, I will help you in cancelling your reservation. Please allow me a moment to check for your status. Please provide me the name to check for the status.
[speaker001:] Please check the reservation with the name Kathleen Robinson.
[speaker002:] Sorry, there is no active reservation have been found under your name in our database to cancel it.
[speaker001:] That's fine, thank you for your effort.
[speaker002:] Thank you for reaching us.