[speaker001:] Hello.
[speaker002:] Hello. How may I assist you today?
[speaker001:] I am John Hernandez. Actually my Hockey competition is postponed, so that I want to change my recent reservation. Can you help me?
[speaker002:] Sure, I am here to assist you, please wait for a minute.
[speaker001:] Sure.
[speaker002:] Sorry John, I could not find any reservation with your name in our database.
[speaker001:] Ok, not an issue. Thank you for your information.
[speaker002:] My pleasure.