[speaker001:] Hello, I am Amanda Edwards.
[speaker002:] Hello, how may I help you today?
[speaker001:] My appointment with doctor got postponed, so I want to change my existing reservation. Can you please help me with that?
[speaker002:] Ok, hold on for a moment I will get back to you.
[speaker001:] Ok.
[speaker002:] Thanks for holding on, we are sorry to say you that we have not found any reservation on your given name.
[speaker001:] Ok, no issues. Thanks for providing your information.
[speaker002:] Ok, thanks for choosing us.