[speaker001:] Hello.
[speaker002:] Hello, how can I help you?
[speaker001:] I have already reserved my ticket, but right now I want to cancel that reservation. could you please help me?
[speaker002:] May I know your good name?
[speaker001:] I am Christopher Smith.
[speaker002:] Sure, I will help you out.
[speaker001:] Ok.
[speaker002:] Smith, no reservation found for you.
[speaker001:] It's ok.
[speaker002:] Thank you for reaching us.