[speaker001:] Hello.
[speaker002:] Hello. How can I assist you today?
[speaker001:] I want to cancel my recent reservation due to heavy rainfall, can you please help me with that?
[speaker002:] Sure, will you mention your name please?
[speaker001:] My name is Betty Roberts.
[speaker002:] Please give me a moment.
[speaker001:] Sure.
[speaker002:] There is no reservation found under your name.
[speaker001:] No problem, thank you.
[speaker002:] Welcome, have a great day.