[speaker001:] Hello.
[speaker002:] Hello.
[speaker001:] I am Jack Hernandez.
[speaker002:] By what way shall I address you now?
[speaker001:] Owing to an emergency, I want to canmcel my recent reservation.
[speaker002:] Ok.
[speaker001:] Could you help me?
[speaker002:] Sorry, there was no reservation found on your name.
[speaker001:] Ok, no worries.
[speaker002:] Thank you for reaching us.