[speaker001:] Hello.
[speaker002:] Hello, What kind of help are you expecting from our side?
[speaker001:] I want to cancel my recent reservation, can you please help me out?
[speaker002:] Sure, I can cancel your reservation right now. Before that I need to know your good name please?
[speaker001:] Sure, my name is Frank Thompson.
[speaker002:] Ok, wait for some time I will check the reservation on your name and get back to you.
[speaker001:] Ok, take your time.
[speaker002:] We are sorry to say that, there is no active reservation found on your name.
[speaker001:] It's ok, thank you for the information.
[speaker002:] Thanks for reaching us.