[speaker001:] Hi.
[speaker002:] Hello. How may I assist you?
[speaker001:] Can you help me for cancelling my recent reservation, because I am unable to travel at this moment?
[speaker002:] Sure, I am here to help you. Can you help me with your name to proceed?
[speaker001:] I'm Shirley Rodriguez.
[speaker002:] I have found your reservation in my records, shall I proceed with cancelling?
[speaker001:] Yes, proceed to cancel.
[speaker002:] Ok, your ticket is successfully cancelled.
[speaker001:] Thank you for cancelling my reservation.
[speaker002:] Welcome.