[speaker001:] Hello.
[speaker002:] Hello, how may I help you?
[speaker001:] I have to change my reservation which I have recently booked on the name Kimberly Walker. Can you help me please?
[speaker002:] Sure, I will help you in amending your reservation. Please allow me a moment to check the reservation on your name in our data base.
[speaker001:] Ok, thank you for helping me.
[speaker002:] Sorry Walker, there is no reservation on your name.
[speaker001:] That's ok, thank you for your assistance.
[speaker002:] Thank you for contacting us.