[speaker001:] Hello.
[speaker002:] Hello. How can I help you?
[speaker001:] I am David Harris. Due to heavy rainfall in my city, I am planning to cancel my reservation. Can you help me?
[speaker002:] Sure, please wait for a moment.
[speaker001:] Ok, take your time.
[speaker002:] Sorry, there is no reservation found by your name.
[speaker001:] It's fine. Anyway, thank you for your help.
[speaker002:] Thank you an have a nice day.