[speaker001:] Hello.
[speaker002:] Hello, how can I address you?
[speaker001:] Owing to emergency I want to cancel my recent reservation, can you help me with that?
[speaker002:] Sure, please provide your name to fetch it from our database.
[speaker001:] Cynthia Taylor.
[speaker002:] We regret to inform you that there is no active reservation found on your name.
[speaker001:] No issues, thank you for the checking.
[speaker002:] Thank you for contacting us.