[speaker001:] Hi.
[speaker002:] Hello, how may I help you?
[speaker001:] I made a reservation earlier this week to give a seminar, but my seminar has been postponed. Can you please help me in cancellation?
[speaker002:] Sure, may I know your name please?
[speaker001:] I am Ruth Green.
[speaker002:] Ok, please wait for a moment.
[speaker001:] Sure.
[speaker002:] Sorry, there was no reservation found with your given name.
[speaker001:] Ok, no problem. Thanks for the information.
[speaker002:] Thank you for opting us.