[speaker001:] Hello.
[speaker002:] Hello.
[speaker001:] I am Jack Edwards.
[speaker002:] How may I assist you? Jack Edwards, nice to meet you.
[speaker001:] On a sudden business meet I need to travel to another city, so, I want to cancel my trip what recently I had booked a ticket, could you help in that?
[speaker002:] Ok, please wait a while.
[speaker001:] Ok.
[speaker002:] Actually, there is no reservation found on your name.
[speaker001:] It's ok. Thank you for your information.
[speaker002:] Thank you for reaching us.