[speaker001:] Hello.
[speaker002:] Hello, how may I help you?
[speaker001:] I would like to cancel my flight reservation as my trip got postponed, can you please help me?
[speaker002:] Sure, I will help you. May I know your name?
[speaker001:] Samuel Campbell.
[speaker002:] Thank you. Please wait for a while, let me check your reservation status.
[speaker001:] Ok.
[speaker002:] Sorry, no reservation found under your name in our database.
[speaker001:] Not an issue, thank you for the information.
[speaker002:] You are most welcome.