[speaker001:] Hello.
[speaker002:] Hello. How can I aid you now?
[speaker001:] Myself Anna Thompson. Due to some problems my trip was cancelled so can you please cancel my flight ticket?
[speaker002:] Sure Anna Thompson, I am happy to help you with that.
[speaker001:] Thank you.
[speaker002:] Please wait a moment.
[speaker001:] Ok.
[speaker002:] Sorry Anna Thompson, no reservation has found under your name to cancel.
[speaker001:] Oh! It's ok no problem. Thank you for your information.
[speaker002:] Thank you for choosing us, have a good day.