[speaker001:] Hello, I am Andrew Walker.
[speaker002:] Hello, how can I aid you today?
[speaker001:] Owing to an emergency, I want to cancel my recent reservation. Can you please help me in that?
[speaker002:] Sure, I am here to help you. Please hold on.
[speaker001:] Sure.
[speaker002:] Thanks for being patient, there is no active reservation found on your name.
[speaker001:] No problem, thank you.
[speaker002:] Thank you for approaching us, have a nice day.