[speaker001:] Hi.
[speaker002:] Hello, how may I assist you?
[speaker001:] Due to some work, I cannot attend my meeting on reserved dates. Can you help me to change my existing reservation?
[speaker002:] Sure, I am here to help. Please provide me your name to check the previous reservation details on your name.
[speaker001:] Sure, my name is Barbara Smith.
[speaker002:] Please wait a moment.
[speaker001:] Ok.
[speaker002:] Sorry Smith, no reservation found on your name.
[speaker001:] That's ok, thank you.
[speaker002:] Thank you for reaching us.