[speaker001:] Hello.
[speaker002:] Hello. How can I assist you?
[speaker001:] My trip was cancelled and I want to cancel my reservation, can you hep me? My name is George Gonzalez.
[speaker002:] Sure, please tell me the name? Ok, provide me the journey details? Sorry for the inconvenience, there is no reservation has been found on your name.
[speaker001:] Ok, thank you for checking.
[speaker002:] Thank you.