[speaker001:] Hello.
[speaker002:] Hello, how may I aid you today?
[speaker001:] I need to change my recent reservation due to some issues, can you help me in doing that?
[speaker002:] Sure, may I know your good name?
[speaker001:] I am Scott Roberts.
[speaker002:] Ok, please wait for a minute.
[speaker001:] Sure, take your time.
[speaker002:] I have checked in reservation list to change your ticket, but could not find any reservation with your name.
[speaker001:] Ok, no issues. Thank you for the information.
[speaker002:] Thank you for opting us.