[speaker001:] Hi.
[speaker002:] Hello, how may I aid you today?
[speaker001:] Could you please help me to cancel my recent reservation as my plan to meet my grand parents got postponed due to my health issues?
[speaker002:] Sure, we are perky to help you.
[speaker001:] Thank you.
[speaker002:] Can you share your good name?
[speaker001:] I am Kimberly Robinson.
[speaker002:] Please be on hold.
[speaker001:] Sure.
[speaker002:] There is no reservation found on your name in our database to cancel it.
[speaker001:] That's ok, no problem. Thank you for your information.
[speaker002:] Thank you for availing us.