Title: Non-working can opener Review: I ordered this on January 22 and when it arrived it did not work. I repacked it and sent it back to you via express mail. I have not heard from you about its arrival nor the credit on my account. Please clear this up right away if you wish to keep me as a customer.Signed, Jane A. Palisca Is the review positive or negative?
Negative

Title: Couldn't put it down. Review: We got this book in on a saturday (I work in a library) and I read it all day at work then finished the following day. I absolutely loved it. I can honestly say I couldn't put the book down. I was dying to find out what happened next. All the characters had their own personalities and were relatable (or at least I felt they were) I was also thrilled that, although the main character is a girl, many male teens will also enjoy it. I've already chosen to use this as the book for our next teen book discussion. A young boy came in a few days ago and asked for a good fantasy book, although this book isn't exactly in the fantasy catagory I still gave it to him and heavily encouraged him to read it. He came in today and couldn't stop talking about how great it was. I can't wait for a sequal. Is the review positive or negative?
Positive

Title: This book really hits home. Review: Wow. Michael does a wonderful job of bringing out the joys and sorrows of a life lived, and the trials one faces even though he has achieved celebrity status. It goes to show that life isn't easy for anyone, really. Is the review positive or negative?
