Question: Is there a negative or positive tone to this product review? === Title: Very difficult company-bad customer service Review: very bad customer service.my mother who is 86 years old bought one for her grandson who happens to be in the Army. She entered the wrong address on the order. She called aerogarden immeidately and Aerogarden customer service told her to order a second one and to fix the address problem on the second order. Aerogarden could have EASILY rerouted the order to the correct address--she called within 10 minutes of placing the order. They forced her to order a second one and then they made her pay for the freight to return it to them. poor customer service all around. very unhelpful. Answer:
Answer: Negative

Question: Is there a negative or positive tone to this product review? === Title: Buyer Beware - Save your $ on this junk Review: I purchased the set thinking it was a bargain. It is very poor quality PLASTIC furniture to say the least. To make a long story short soon after my son (very thin!!!) sat on it the bottom of the leg broke off. My son fell back toward my window thank god he was not hurt but it could have been a lot worse. My son could have been severely hurt as he fell back into the window. In hindsight I am sorry I never read any of the reviews before buying the set but the price seemed catch me. I love a bargain but this is one bargain YOU SHOULD PASS UP!!!!!!!!!! Answer:
Answer: Negative

Question: Is there a negative or positive tone to this product review? === Title: Very good Review: I first tried this product because of the reviews and I'm very glad I did! if you have frizzy ,dry ,curly or unmanageable hair ,this is for you too :) Answer:
Answer: