Is there a negative or positive tone to this product review? === Title: Horrible Alarm and Poor Customer Service from Philips Review: I purchased this item to play music (radio or iPod) to have my little boy wake up gently with music playing. Unfortunately, the system has an override that shoots the volume up from 0 to 20 whether you use the radio or iPod. There is no way to have alarm music play gently. This is not indicated on the package. The only alarm volume control comes with the buzzer option.I contact Philips with the hope of exchanging the product for a simpler model that had a traditional volume-set alarm, and was told that exchange, even for a lesser product, was not an option. It didn't occur to me that I would run into this trouble, so did not save the box, so cannot return to vendor. Shame on me. I will not buy Philips products in the future knowing their customer service ('sorry we can't reach our managers except by writing a letter') is wholly hands-tied and unable to individually address customer complaints ('...the policy says...) Find another product. Answer:
Negative

Is there a negative or positive tone to this product review? === Title: An excellent nature guide Review: This is an excellent book for anyone that enjoys the Carolina coast. It covers a large variety of topics with interesting detail that is easy to understand. Dr. Peter Meyer obviously loves and greaty appreciates the Carolina coast. He illustrates the harmony of the environment and the need to preserve the precious beaches and marshlands. The book will definitely accompany me on my next visit to the Carolina coastline. Answer:
Positive

Is there a negative or positive tone to this product review? === Title: great! Review: This is a teen movie that you could just see again and again. Nothing really special about it, but it will make you feel happy and you'll get sucked into the romance of Rachel and Freddie. Answer:
