You are considering whether to buy a product. You look at the reviews. Would the following review decrease or increase the chances of you buying the product? Review title: Terrible Customer Support, No Refund Product review: I've used TaxCut for a few years and used to be satisfied with it. But this year I ran into a bug (in my copy anyway) that TaxCut tech support hasn't been able to fix or provide a workaround after many email exchanges (there is no phone support). I finally asked for my money back; they refuse to refund my money because I bought TaxCut more than 60 days ago. In fact, I bought it back in December and so there is no way I could have made use of the product within the first 60 days. Their tech support is lousy, their product has bugs (which tech support can't duplicate), and worst of all, they won't consider a refund.
decrease

You are considering whether to buy a product. You look at the reviews. Would the following review decrease or increase the chances of you buying the product? Review title: not very good cop drama Product review: This review is for the Amazon VOD rental of this film. I rented this filmbecause I haved always enjoyed Wings Hauser playing a tough guy cop in theselow budget crime dramas. Hauser directs this film and is listed as the starbut he is barely in the movie. The two male leads act like low rent rejectsfrom Miama Vice. If you like action flicks or are a Hauser fan look to hisother films. This movie is just not very good.
decrease

You are considering whether to buy a product. You look at the reviews. Would the following review decrease or increase the chances of you buying the product? Review title: They don't make men like Shakleton any more. Product review: The most incredible survival story of all time. Not only a terrifying adventure, but also a stunning trubute to the endurance of the human spirit. More than highly recommended!
