Title: An excellent choice for fans of Matsuo Basho and/or haiku Review: Lesley Downer retraces Matsuo Basho's famed 17th century journey to unknown northern Japan documented in his book "On the Narrow Road to the Deep North." Ms. Downer rediscovers a "lost" Japan. The journey and the writing are well worth the effort. Is this product review negative?

Answer: No


Title: Dismayed Review: This book was so highly recommended I thought it would be chock full of information I never thought of regarding a pending retirement. It was just awful. Talk about "no duh" type of advice - write a will....no kidding?!?!?? :(I'll never buy another book from this woman. Is this product review negative?

Answer: Yes


Title: Full of Sound and Fury and Signifying Almost Nothing Review: This book provided almost nothing of substance. Content was full of platitudes and information available in dozens of other places (with almost none of the sources attributed). The author's insistance that most of customer loyalty is driven by customer service is also off base. Little attention is paid to staff loyalty, customer insight and information flow, corporate culture, organizational structure, cross-functional training and customer support, etc. Is this product review negative?

Answer: