Question: Title: Amazon.com Service Glowing Review Product review: I had a problem when purchasing this Toy Story 3 Blu-Ray, for whatever reason, the first two copies that I received didn't play. This review now becomes a review of Amazon.com. This company should be called AHHHH-MAZING.COM (10 stars). When I complained that the Blu-Ray didn't play it was replaced twice without a glitch or problem, it was replaced in2 days, twice. I did have a slight problem with the second one as I had requested a replacement, but Amazon.com accidentally gave me a credit instead. When I contacted them to complain because the price had gone up, they charged me the original discounted price and replaced it instantly without argument. This showed me that they really do pay attention, that they really do care that the customer is satisfied, and in the end, I am amazed and impressed with Amazon.com. Excellent company to buy from. I am now a huge fan. Would you say this review depicts the product in a flattering or unflattering light?
Answer: flattering

Question: Title: disappointed Product review: When it first arrived -- it was easy to set up using the enclosed instructions and worked well.After a couple of weeks of wearing the watch one of the control buttons simply dropped off of it. This made it impossible to change any of the functions.I was most impressed with Amazon's handling of the return and crediting the account. Would you say this review depicts the product in a flattering or unflattering light?
Answer: unflattering

Question: Title: Staightforward, effective, user friendly guide & reference. Product review: A-1 K-9: A Six-week Schedule Of Dog Training Made As Easy As A-B-C, 1-2-3! by canine expert is a straightforward, effective, "user friendly" guide to teaching a canine companion obedience to simple commands. Illustrated with black-and-white photographs, A-1 K-9 contains explicitly clear instructions for pet owners to effectively and humanely train their dog to come when called, sit on command, or lie down. Divided into segments with quizzes to check how well the reader has absorbed information, A-1 K-9 is a first-rate "how to" guidebook and reference for anyone ready to learn how to train their dog! Would you say this review depicts the product in a flattering or unflattering light?
Answer: