Q: Title: Customers are #1 Review: I bought this book because I was buying another one of Lior's books, and I am glad I did. This book is a great book if you want to change the way your company does business and how it treats it's customers. Like other reviews about this book have said this book gives you basic principals on how to build better customer "relationships" (not relations, notice the "ship" at the end) with your customers. I am an IT Director for a company, and have a side network consulting business and I have put the ideas in this book to use in both places. If you buy this book and don't get anything out of it, at least take this little nugget:"Remeber your customer is the reason why you are in business." -- Lior Arussy, Passionate & Profitable: Why Customer Strategies Fail and 10 Steps to Do Them Right!. Is this product review negative?

A: No


Q: Title: Sleek and 1-piece filter easier to clean than the 3 piece version Review: I was on the fence about which French Press to get. My brother has a glass Bodum version that he likes alot. I decided to get this one because: 1) filter is one piece instead of 3 piece making it easier to clean (and I believe that it allows you to use a somewhat finer ground coffee because it is seems tighter)2) don't have to replace glass beaker - the glass beakers can break (although they are easily replaceable - I don't want to deal with hassle and expense)3) I like the sleek look of it this pot - the handle has a very nice smooth feel and finishOn the con side you can't "see" your coffee as you press through it - but I can live with that. Is this product review negative?

A: No


Q: Title: Even the Big Guy Plays Review: And the Lord said, " Let there be Star Craft ". He saw that it was good and there was Zerg, Protoss and Terran on the sixth day. On the Seventh day, he did not rest, he was awake, kicking the crap out of some 15 year old from Oklahoma over his cable connection.God sent forth his marines and firebats of enlightenment, and bestowed a wrath upon the child's Zerg renderring them molten masses of flesh. You see, no one does it better than the big guy, Blizzard.Star Craft is the most addictive game to date. I have had this game for quite some time and just recently started playing online with brother and friends, WOW!Thank you Blizzard Is this product review negative?

A: No


Q: Title: Wrong Item Review: When I received the item it was not what was pictured and therefore not what I wanted. When I contacted the seller they responded promptly and politely. They explained that Amazon had mixed up the listing and the picture and apologized for the confusion. They provided a prompt refund and told me to keep the incorrect item for my inconvenience. Is this product review negative?

A: