Question: You are considering whether to buy a product. You look at the reviews. Would the following review decrease or increase the chances of you buying the product? Review title: Customer Support Very Poor Product review: We purchased this model for our daughter's 2007 Christmas gift. By summer 2008, it didn't work. She tried working with customer support online but found her emails and inquiries unanswered for weeks at a time. There was always a new suggestion but never a solution. Finally, after months of this run around, I called the company. I was left with the impression they were far more concerned with completing their data base regarding defects than providing the customer with a product that worked. Now, in November, I have a promise of a new product- with warranty. I had to push to get the new product and then had to push harder for a warranty in case the new product was also defective. My daughter(17 yrs)is an emerging consumer and has already written Sansa off her list, I know I have.
Answer: decrease

Question: You are considering whether to buy a product. You look at the reviews. Would the following review decrease or increase the chances of you buying the product? Review title: What a fixed delusional system reads like. Product review: Ms.Coulter must know that there is an excellant generation new anti-psychotics to address her fixed delusional system. I suggest she take some!!
Answer: decrease

Question: You are considering whether to buy a product. You look at the reviews. Would the following review decrease or increase the chances of you buying the product? Review title: 80% the author hates the US vs. 20% information about living in Mexico Product review: I can't post anything here that hasn't been said in one of the many one star reviews already posted. The author is more concerned with focusing on the negative aspects of the US to the point where he losses focus on what the majority of readers will purchased the book for - helpful information on deciding whether to move to Mexico or not and how to live there if they do move.Anyone who is considering moving to Mexico probably already has reasons for thinking of living outside the US. His effort would have been better spent explaining the pros and cons of Mexico itself or the ins and outs of how to get things done there. Even an objective comparison between the US and Mexico with the emphasis on how some of the conveniences Americans are used to are not available would be acceptable.This is just an overdone anti-US editorial.
Answer: