*Question*
Title: Quality and Service Disaster Review: Purchased "demo" machine directly from SAECO as they are in Annapolis, close to my DC area location. BIG MISATKE! Machine worked fine for about 4 months and then jammed. When trying to follow normal customer maintenance process, a part broke. Sent for repair on December 9, 02. It is February 9, 03-still no word from them when it will repaired. Calls and messages to Annapolis are met with either irritaion or no repsonse at all. Even wrote to the president of SAECO in Italy --answer: "sorry we will send you a free pound of coffee." Go with a machine from a company like Krupps - at least they answer the telephone even if the machine is no longer repairable and offer you discounted machines. Is the review positive or negative?
**Answer**
Negative

*Question*
Title: excellent Review: This book was so good, it really brought the holocaust to life. I had never read such detail as to human suffering. It's amazing how Helen and her siblings survived at all. The ultimate in human strength. Suzy captured all the families memories in a very understandable format. It is wonderful she was able to document this record of one families history to preserve it. May this story remind people of the future to never let a holocaust happen again. Is the review positive or negative?
**Answer**
Positive

*Question*
Title: Mr Right is too choppy, too predictable, too outrageous Review: SPOILERSI agree with other posters who have commented the kindle version is poorly formatted.I found myself often getting confused with the author's style. Anna would be in conversation with a potential date, and then the next paragraph she would be retelling the story to a confidante.Predictable - was there anyone who didn't know she wasn't going to end up with the most desireable man of all - Mark? And hang on to her upswinging career despite not really indicating any crises or decisions she had made that would justify her getting being promoted to her own store in LONDON. That was predictable and contrived at the same time!And outgrageous - that Darren was Adrian? Not even in the same city! Give me a break. Adrian was often photographed with Victoria...to have a secret life and meet his wife's nemesis at the same time?Like many of her countrywomen, the author does have talent. I will read more of her work. Is the review positive or negative?
**Answer**
Negative

*Question*
Title: A steal! Review: This machine's a great deal. It's refurbished, but mine arrived looking and working like brand new. It works quite effectively and makes excellent ice cream in only half an hour. Is the review positive or negative?
**Answer**
