Title: Poor customer service Product review: I recently replaced my Palm 105 with the new Palm Zire 21. While the features are more than adequate for organizational, non-web needs, my particular unit has not worked correctly since I bought it a couple of months ago. It wipes out all the data from time to time, making it useless. Palm's service has been deplorable. Even though the unit is clearly defective, and is still under manufacturer's warranty, Palm will not replace it free of charge - and has offered only to repair for a $39 handling fee (this for a unit that cost $99 to purchase!). What a foolish business decision on their part - they have lost my confidence and all future business. Would you say this review depicts the product in a flattering or unflattering light?
unflattering

Title: We are happy to have bought this for our family Product review: Our children are learning about Judaism along with us. This CD has the sing-a-long songs we were looking for (still looking for more though). The singers' voice (a lady) and the children along with her makes this CD very inviting for the children (and Mom and Dad too) to sing along. Would you say this review depicts the product in a flattering or unflattering light?
flattering

Title: don't be fooled, Babylon is awful Product review: Based on all these stellar reviews, you might be led to purchase Babylon Season One. But CAVEAT! If you hold this show to the same standards you set for TNG, DS9 or VOY, you will find Babylon (Season One at least) to be horribly boring and empty. Especially painful if you spent money on it. The Captain of the station is one of the worst actors I've ever seen. Every (off timed) line he utters makes me cringe, and he constantly looks like a DEER-IN-THE-HEADLIGHTS. Uh-Duh? That's why he was CANNED after season 1. The rest of the bunch isn't very good either (GaraBALDI being one of the better ones). The stories are so generic and predictable. Recycled garbage.Basically, if your absolutely STARVING for sci-fi and don't mind really bad mindless TV drivle, your going to love Babylon. Would you say this review depicts the product in a flattering or unflattering light?
unflattering

Title: great in theory, but... Product review: I have this phone, in fact, I liked the idea and look of it so much, I hoped the problems I was having were just specific to the phone I bought - meaning hopefully it was a lemon.Unfortunately, I bought another one and replaced it and still have a problem with it. Periodically the phone cuts in and out so it sounds like you are on a cell and going through a bad cell site...This is on the corded phone, not the extension.Everything else with the phone is fine, you have all the features you could want, but this little problem is enough of a nuisance to really bring down the rating.If you buy it, I hope you don't have the same problem. For me, I lived with it for about a month, then it started getting worse. That's when I returned the first phone and got the replacement...it's started with this one, but I can't find a corded phone w/an extension for anywhere near the same price, and the only other one I've found is another AT&T.Hope this is helpful. Would you say this review depicts the product in a flattering or unflattering light?
