*Question*
Is there a negative or positive tone to this product review? === Title: Terrible customer service Review: I received this filter with a broken filter box. I tried to contact MarineLand via email and six days later had not heard back. During that time, during business hours, their customer service phone line said it was out of business hours, or if I did get through, wait times exceeded 30 minutes. Returning item at a loss of shipping charges to me (!!!) I'll never buy from this company again, no matter how good their products might be. Answer:
**Answer**
Negative

*Question*
Is there a negative or positive tone to this product review? === Title: great beginner for piano Review: I learned from the earlier version of this book over 30 years ago (it was chosen by my wonderful piano teacher back then)...I wasn't able to find my original one and decided to buy the new one in order to help my children learn some piano and expand their musical interests. This is a great beginner book and may also be useful if a parent does not have any or much piano experience themselves. It is probably best to have a teacher, but this is a great alernative if a parent is motivated to teach their child the piano. Answer:
**Answer**
Positive

*Question*
Is there a negative or positive tone to this product review? === Title: Scientific Knowledge vs. Bureaucratic Posturing Review: In No Bone Unturned, Dr. Doug Owsley of the Smithsonian Institute is a scientific forensic anthropologist whose life is turned upside down during his search for the truth. A turf battle rages among bureaucratic agencies as he tries to uncover the origin of the Kennewick man. This real life saga reads like a fictional work and draws the reader into the turmoil and frustration Dr. Owsley and his colleagues suffered in trying to get permission to unravel the mystery of the Kennewick man. Jeff Benedict is a very good writer of non-fiction and I look forward to reading another of his books. Answer:
**Answer**
Positive

*Question*
Is there a negative or positive tone to this product review? === Title: Waste of a tree! Review: Roshumba Williams may very well be the sweetest person on the face of the earth but this book is terrible! Contradictive statements, lackluster presentation, absence of photographs, surface information and a feel that it was published to grab a little piece of the book sales pie. I question if the positive comment writers really read this book. And how can anyone who knows this Roshumba Williams personally write an unbiased report about this book?I am afraid this book was thrown together by a corporate ladder climber who duped Roshumba Williams into believing it was a great way to make MONEY. Doesn't seem to have been built for the end consumer in any way. I can see only two uses for this book. A door stop as I am now using mine. Or print the next batch on toilet paper thus rendering it useful.A total WASTE of my hard earned dollars!!! Answer:
**Answer**
