Ques:Title: MICROSOFT - TERRIBLE SUPPORT Review: I made a terrible mistake in purchasing this upgrade. Having spent a total of 14 hours on phone with Microsoft Technical Support they were unable to get my PC to accept the upgrade. Microsoft grudgingly admitted they have a lot of glitches with Office 2003 and they plan to ship a revision on February, 28 2004. Meantime, Microsoft refused to issue a refund or offer any type of amicable solution. My battle with the 6,000 lb gorilla continues. Does this product review convey a negative or positive sentiment?

Ans:Negative
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Ques:Title: Waste of time & money Review: I bought this printer about 18 months ago. When it works, it works great. HOWEVER, changing ink cartridges is a long process because the carrier won't line up where it should. It stays offline & needs to be shut-down & restarted numerous times before the ink cartridge change process can be completed. The printer shuts down when the ink is low & it makes you change all the cartridges when one is low before it will function again. The black ink pooled at the bottom on two occasions. The head & nozzle cleaner utilities are ineffective. The nozzles are always getting clogged even with daily use of the printer. I just spent $71.16 for ink cartridges, replaced them all, & the printer still won't print. I'm taking the cartridges back to the store for a refund & I'm replacing the printer with a Canon. I will never buy Epson again. This Epson printer has cost me way too much time & money. Does this product review convey a negative or positive sentiment?

Ans:Negative
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Ques:Title: This book was, and is, my favorite book of my childhood. Review: It has been many years since I have read "The Strawberry Girl", but I can recall vividly how I lost myself totally in Birdie's new life and adventures. I recommended this book to my daughter when she was in junior school and she read it also. I think I liked the book so well because I could relate to Birdie. I am from the south. I can relate to the "Southern Accent". I can relate to the snake in the story, because the copperhead is a menace to my area. Birdie's hardships were so akin to mine as a young girl. I plan on purchasing this book to hand down to my daughter because it has very warm memories of my childhood. I totally lost track of time when I was reading this book. Does this product review convey a negative or positive sentiment?

Ans:Positive
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Ques:Title: Terrible Review: I enjoyed Sarah Waters other books very much and thought they were well-written, clever, compelling stories. This book is not only disappointing by comparison but it is hopelessly trite, silly, preposterous and boring by any measure. It is hard to imagine that such a gifted author would turn out something like this. Some friend or editor should have saved her from this embarrassment. Does this product review convey a negative or positive sentiment?

Ans: