*Question*
Title: Not what I expected Product review: This was my first bicycle tool to carry with on my rides. I didn't do enough research to realize that it doesn't have all the tools I would need. I need a wrench to take a tire off since I don't have quick release tires. I wouldn't be able to replace a tire on the road with this tool. I'll keep looking and do better research in the future. The quality is so so. The philips screw driver is too short and I couldn't adjust my derailer with it, and the flat head screw driver is too short as well. I couldn't get the tire levers off without another screw driver and then I scratch the multi-tool up. As I used the other hex tools they weren't very stable and I spent more time trying to hold the tool correctly than actually fixing my bike. Maybe I'm not coordinated enough to use this tool. Would you say this review depicts the product in a flattering or unflattering light?
**Answer**
unflattering

*Question*
Title: Looking for sympathy? Product review: This book would have been a really good sob story, but I think you need to change you book or add in the abuse you have placed on other just to be fair and stop trying to make people buy your book becasue they feel sorry and want to hear your "story" of abuse! Would you say this review depicts the product in a flattering or unflattering light?
**Answer**
unflattering

*Question*
Title: MP3 alternative to ipod! Product review: This is a great item and for the cost, can't be beat! I purchased a reconditioned ZEN for $[...]including shipping. The shipper even upgraded me to a 8 GB unit for the same price! This player has a remarkably easy to use interface and downloading music was a breeze. The stock headphones are good and it comes with a built in mike for recording. I've used the mike to record rehearsal sessions and the playback is great.The only flaw I've discovered is the touchpad is a bit too sensitive even at the lowest settings. Also, I can't see the screen at all outdoors in sunlight. Would you say this review depicts the product in a flattering or unflattering light?
**Answer**
flattering

*Question*
Title: Let Me Explain Product review: I bought this a while back. It arrived in great condition and looked great. I had a lot of trouble setting this up on my computer. It was hard to get tech help and it currently sits in my closet. I went and bought a Lynsys a few days later. Maybe I am just not intelligent enough to hook this up but it didn't work for me. Would you say this review depicts the product in a flattering or unflattering light?
**Answer**
