*Question*
You are considering whether to buy a product. You look at the reviews. Would the following review decrease or increase the chances of you buying the product? Review title: Wonderful Read Product review: I work in Customer Service and have been reading a lot of Customer Service related books. I really enjoyed reading this book. It is insightful and funny at the same time. And as many times as the author mentioned his first book, that makes me want to go out and buy it also. I would recommend this book to anyone working with the public.
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increase

*Question*
You are considering whether to buy a product. You look at the reviews. Would the following review decrease or increase the chances of you buying the product? Review title: A Study of Command by Napoleon, Moltke, and Others Product review: This book is one of my favorites on military command. I especially liked learning about how Napolean inspired his troops and used a "telescoping" type procedure in which he would visit different sectors of the front. There are also very good lessons to learn from the command structure and its operation during the Vietnam War and the Arab-Israeli War of 1973 (Yom Kippur War).If anyone is interested in studying leadership generally or military command in particular, I highly recommend this book. If you are a top leader in the military, you already know Martin Van Creveld, if you are not, but are interested in learning how different leaders lead their subordinates under conditions of complex uncertainty - this book is excellent.
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increase

*Question*
You are considering whether to buy a product. You look at the reviews. Would the following review decrease or increase the chances of you buying the product? Review title: The 4th Tenor Product review: This man has the voice of an angel - makes one think Gabriel himself should be blowing his horn accompanying him, and no one can put into words how his voice sounds and makes one feel unless you either buy his CDs or are fortunate enough to attend one of his solo concerts. This CD should put him right over the top!!!!! David Phelps really should be the "4th tenor."
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increase

*Question*
You are considering whether to buy a product. You look at the reviews. Would the following review decrease or increase the chances of you buying the product? Review title: Good but not so good Product review: This was a great book but the first one was better. I didn't feel as attached to fitz. There should have been more emotion showed by fitz. Overall this book was great and Leone from sleeping many nights.
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