Question: Title: Second time's a charm Review: Excellent quality and service. First hat had a defect which customer service rectified immediately and fairly. This hat is hand made in Greece, so I wasn't too upset about the defect but I was concerned over how it would be handled. Their customer service was as good as any I've ever encountered (and better than the majority). The hat was replaced at no cost and return postage for the defective hat was promptly refunded. Aside from the original defect I could not have asked for a better experience. The entire process, including receiving the replacement hat took about the length of time that I expected for the order to be fulfilled.The hat itself is excellently made and is exactly what is portrayed on the website. I will be ordering from Natasha's again in the future. Is the review positive or negative?
Answer: Positive

Question: Title: Definitely Satisfied Review: Although I just purchased this as a replacement (yes, mine broke) and can honestly say the thing works. I keep it in a shelf in my garage and do 40 reps per day in addition to running (no other workouts). Over a period of 3-4 months I have noticed dramatic changes in my shoulders and chest but mostly my abs and obliques....it's sort of boring but it doesn't take much effort and definitely not much time (seriously 5 minutes per day). If you stay consistent you'll be happy with the purchase....even though it broke I got quite a bit of use out of it and for $20 I really can't complain. Is the review positive or negative?
Answer: Positive

Question: Title: Ambrose needs a good editor Review: It's interesting to read, but woefully repetitious in spots. Technically, Ambrose seems totally unfamiliar with his subject. I got the feeling he is neither a railroad buff nor mechanically inclined, for some of his descriptions of technical and mechanical aspects of the construction were pretty haphazard.In general, I enjoyed reading it, but I wasn't impressed by the quality of writing, and I'm not at all sure of the reliability of its information. Is the review positive or negative?
Answer: