Title: Very good text book Product review: This book is a very good text book. I have just recently needed it and just started to use it. As far as I have gotten it is easy to read. The only thing that I don't think that I like about it is that it is black and white. If you want to get the full feeling for the achitecture I would think one might need to see it in color but oh well. Would you say this review depicts the product in a flattering or unflattering light?
flattering

Title: Lousy customer/tech service here! Product review: The program does a reasonable job of filtering spam, but the so called "bouncing" service is horrible. It freezes up my Microsoft Outlook constantly. Repeated emails to describe my problem sent to their techs have been ignored. I am very disappointed and may end up completely uninstalling this product. Definitely do NOT recommend this if you want a reliable, user-friendly, tech-supported anti-spam device! :-( Would you say this review depicts the product in a flattering or unflattering light?
unflattering

Title: Did not use it! Product review: I returned this item because I needed to buy a adapter, which cost $35.00, in order to use it. Would you say this review depicts the product in a flattering or unflattering light?
