*Question*
Is there a negative or positive tone to this product review? === Title: worst customer service ever encountered on Amazon. Review: I recently had a customer experience that I'd like to relate. I'm a homeowner who's experienced a problem with my garage door opener and wanted to fix it myself. I replaced the capacitor first and had good luck with the part. I received it fairly quickly and it did the trick. I then proceeded to make a rookie mistake and broke the optical interrupt wheel during testing. Having had a positive experience with North Shore the first time, I figured I'd find the wheel there. I ordered it and waited for it for 2 weeks and didn't see it. I contacted their "sales department" via email and was told the part had to ordered and it would ship that day. I said Ok and mentioned my disappointment that it would take 3 weeks to receive any part regardless of how small or inexpensive. I then mentioned, perhaps stupidly, that my Amazon review would reflect that. The response I received? "I just canceled the order.... Go get it from someone else!" Answer:
**Answer**
Negative

*Question*
Is there a negative or positive tone to this product review? === Title: Brilliant, Simply Brilliant Review: Radiohead started out as your average British Alternative band. Then came "OK Computer"; no one had heard anything like it before, and no one ever will. With this album, they carved their own niche in the world of music and inspired a ton of bands in the process. There's nothing on earth like the combination of Thom Yorke's voice and Jonny Greenwood's innovative style of guitar playing. "Paranoid Android" is well worth the price of the CD. Answer:
**Answer**
Positive

*Question*
Is there a negative or positive tone to this product review? === Title: Annointed Review: The week I spent at the Dream Center last summer changed my life forever! Highly recommend this book, The Cause Within and a trip to the Dream Center! Answer:
**Answer**
Positive

*Question*
Is there a negative or positive tone to this product review? === Title: elegant but easy Review: My daughter gave me this cookbook. I have never seen Nigella's TV shows but like the simple, tasty recipies. I also like Nigella's descriptions of each dish. I sent it off as a thank you to a friend who is a great Italian cook. Carolyn Answer:
**Answer**
