Is this product review positive? Title: customer service sucks Review: Like many others, I had a broken microscope and required the assistance of customer service to help trouble shoot. They only allow communication through email. Each email took on average 5 days to respond. After 4 emails I had exhausted their trouble shooting algorithm. Never once did I receive anything more than a standard format answer.Here is the last email:Hi,Unfortunately it seems that the software/hardware is not compatible with your specific computer model and configuration. We cannot guarantee that our products will work with all users. We have exhausted all possible trouble shooting steps for this product. Please use the product with a different computer or return to the retailer for a refund. We sincerely apologize for any inconvenience this has caused you. If you have any questions, please reply to this e-mail.Best Regards,Digital Blue Answer:

Answer: No


Is this product review positive? Title: Great Price for Safety Review: Purchased three of these a week ago to replace old smoke-only alarm w/9-volt battery. The AA-battery is a big plus, since this size is almost universal in electronic devices. Installation was easy, however, there was a discrepancy on which screw holes to use for mounting, but this was rectified with a call to customer service.(Mount as shown on p. #15 of instruction book.) Also, you do NOT have to use tamper-resistant feature to install. (This option is for use in public areas, access by children etc.) Product-life is two (2) years greater than comparable First Alert model & it has an LED light showing it's "working properly" [not available on First Alert.]If you're a NY State resident, it is now a law that homes w/fuel-burning furnaces etc. must have a CO alarm. This combo alarm is the answer. Answer:

Answer: Yes


Is this product review positive? Title: Dead after a month Review: Like other reviews mine starting chirping saying to replace the alarm after only a month or two. I didn't bother calling to get a replacement. I tried to get an inexpensive smoke / co detector and got burned by a crappy product - ironic... Answer:

Answer: No


Is this product review positive? Title: A Disappointment Review: It was Free. That's the only positive thing to say about the book. It is now in my Kindle Archives. Answer:

Answer: