Ques: Title: Horrible service Review: I ordered a new Hoover carpet cleaner through Amazon. I got it in the mail and began putting it together and noticed it had been used. The brissols were stretched out and there was cleaning solution in the tank. I called to tell them and I simply got "sorry we'll send you a new one". I told them I didn't want to deal with the type of business that is going to scam by selling something full price and then sending a used product. He assured me it wouldn't happen again. So I got a different one in the mail 2 days later. Got it out and put it together only to find out it was used as well. When I called them back again there were no appologies, I just got an "okay just return it". I got a refund and will never deal with Amazon again. They didn't even go out of their way to try and fix the problem. They have horrible customer service and horrible work ethic! Is the review positive or negative?
Ans: Negative

Ques: Title: Shut the F*ck Up Review: Im not a kid either.to all you people bashing this album-shut the f*ck upEveryone knows this isnt punk. Has it ever occured to you that people can like more than one type of music.I like what you guys consider to be "real punk." I have to agree with you. And i like this. So just shut the f*ck up. Is the review positive or negative?
Ans: Positive

Ques: Title: Incredible story, sorrow and strength all in one. Review: I loved this book. It was beautifully written, I couldn't put it down till it was finished. Adeline is a remarkable woman. Is the review positive or negative?
Ans: Positive

Ques: Title: the end of an era Review: I have been a BNL fan for years and i continue to buy anything with their name on it, but this last purchase seemed to lack the wit and charm of any of their other albums. Is the review positive or negative?
Ans: