Is there a negative or positive tone to this product review? === Title: apple doesn't care Review: I am very disappointed with the lack of tech support from Apple.I just purchased Pages for my computer but when I tried to open a Pages document it couldn't find the app.They willingly took my money for the software and my computer downloaded and installed it but it is nowhere to be found.Attempting to call for some kind of support has been extremely frustrating and unsatisfactory!I was on hold forever and when I finally got through - the guy hung up on me and did not call me back.Now I am stuck with charges on my credit card but no Pages on my computer Answer:
Negative

Is there a negative or positive tone to this product review? === Title: quick service Review: needed this quickly to replace old one in order to access web tv and it came very quickly, had all the parts needed and was easy to set up and we were back in business.We purchased this through Amazon because in the past we have purchased many items through them and their customer service in the best. thank you Answer:
Positive

Is there a negative or positive tone to this product review? === Title: product does not match description - bad customer service Review: While this product is mostly ok (the angle of the seats is weird for the kids to get used to), it does not match the product description. No weather shield is built in as the description indicates. When I called Pacific Cycle (the manufacturer) to figure out a solution, their support was very unhelpful and actually rude. She couldn't even help me purchase a separate weather shield. I'm sorry that I bought the stroller from a company with such bad service. Answer:
