Question: You are considering whether to buy a product. You look at the reviews. Would the following review decrease or increase the chances of you buying the product? Review title: ACT Customer support doesn't have its ACT together Product review: I bought and upgraded my old act to 2005 with a 30-day trial.As reported elsewhere it brought everything on my computer to a standstill. I sent it all back but never received a check. I started calling customer support and they claimed I was supposed to send it back registered mail and proof that I actually sent it back to get my 120$ back. (It doesn't say this in their instructions: after all, the cost of a CD is negligible and they can track if you continue to use a product after it was returned. I found out the name of the SAGE Marketing Manager and left 5 Voice Mails, no response. Finally I wrote a registered letter to the CEO himself, describing all the problems and that I'll sue them in small claims court if they continue to not respond, write Consumer Reports and post a review on Amazon -- and this did the trick: I received my money back 4 weeks later.Don't give up guys! Stay persistent!
Answer: decrease

Question: You are considering whether to buy a product. You look at the reviews. Would the following review decrease or increase the chances of you buying the product? Review title: doesn't seem to work Product review: i used liquid carnitine in Germany every time i wanted to lose some weight. worked perfectly. this product doesn't do the trick. i usually get catastrophic diarrhoea when i swig too liberately on l-carnitine. not so with this. not at all actually. my stool was hard as a rock this morning...
Answer: decrease

Question: You are considering whether to buy a product. You look at the reviews. Would the following review decrease or increase the chances of you buying the product? Review title: Edited version of a classic Little Critter Board Book Product review: All of the 1990's re-releases of Mercer Mayer's Little Critter Board Book Series (featuring Little Critter with various jobs) were reduced by a few pages (4 out of the 14 original pages are missing to make this 10 page version!). This means missing artwork compared to the originals. Because this version is missing pages of art and story, I am giving it 1 star. Get the original 5 star 1980's version!
Answer: