Article: Dear Mr. Plant, I am an enthusiastic camper and longtime X-Ports customer, but after being offended for the third time at your Sierra Vista location, I am writing to complain about your impolite employees. Several months ago ,I bought a tent that leaked the first time I used it and wanted it replaced .  When I took it back, your employees accused me of tearing it myself. I left not only withm1, torn tent, but no refund  and no satisfaction. A  couple of weeks ago ,  I bought a sleeping bag that was supposed to sleep two people comfort-ably.  It didn't.  Your employees refused to give me my money back even though I had the receipt. I was asked to leave the store, again with no satisfaction. To my misfortune, my latest purchase , of a piece of camping equipment at your store proyed to be another disappointment.  The propane    camp stove I bought didn't work properly. When I returned to exchange it, the rude clerk refused to help me because I did not have my sales receipt. It was an even exchange! He said that I was a problem and even asked if I had seen what products I-could purchase at one of your competitor's stores at comparable prices.  Was he accusing me of something? Why would I have brought a receipt for an even exchange? Why  would I know the price at other stores? Furthermore, the clerk called security and forced me to leave your store-without my camp stove! How can I go camping now? The tent leaks, the sleeping bag is just wrong, and I don't have a stove to keep warm ! Who is going to refund my money for my stove? Who is going to help me get over the abuse I suffered in your store? You, as the area manager must clear these matters up for me immediately! I am sending copies of this letter to your main office and the Sierra Vista Store. Sincerely , Ima Kumpanee Question: What was Ima' s proposed solution for the problem with the tent? Yes or no, is the answer "To have it replaced."?
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Article: Now net fiction ,also called computer fiction is popular in more than 80 countries. To write computer fictions,the writers don't have to think about making any plot.Like reporters,they just go to a lot of places and collect materials:what most women want,their ideas about life and love,their happiness and sufferings and emotions.All these materials are fed into the computer to be processed  and classified .Then the writers just pick some materials from every part and fill in some details  and a story is made up. The first computer fiction was edited by 13 editors and published in Canada in 1976.It was a great success and 45 million copies were sold.Seeing this new process as profittaking  a big American publishing company bought over the majority of the 13 Canadian editors and soon a series of computer fictions were published in the United States. All the computer fictions have very romantic  titles.The heroine  is always about 20,while the hero is a 30 to 40 bachelor ,handsome,with money and power.The hero and the heroine have a happy reunion  after all kinds of misunderstandings .Computer fictions are enjoyed by most women readers of the west.But people doubt if they have any literary value . Question: Computer fictions are popular for the following possible reasons except that_. Yes or no, is the answer "people doubt if they have any literary value"?
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Article: Do you love holidays, but hate the increase in weight that follows?You _ are _ not _ alone. Holidays are time for splendid meals and celebrating, especially with the traditional cultural foods. With proper planning, though, it is possible to keep normal weight during the holidays. The idea is to enjoy the holidays and think about moderation .Whether it is celebrating at the office party or sitting down for the traditional family dinner, regard eating as a time for tasting a variety of foods. Here are some tips to carry you through the round of celebrations and your social calendar without feeling having done wrong.  Set some goals that you can reach. Unless you have special needs to go on a diet, there are no forbidden foods. Don't turn down the foods you enjoy, but be sensible. Before you leave home, have a small, lowfat meal or a snack. This can help you to avoid eating or drinking much. Use a small luncheonsize plate and avoid the large ones that may encourage you to "load up".You should be most comfortable eating an amount of food about the size of your fist. Once you have had your "tasting" serving,move away from the dining room. Doing so will make it easy to stop yourself eating constantly at the sight of food. Eat slowly and fill up beforehand with clear soup and raw fruit or vegetables and fruit in a yogurt dressing rather than cream and cheese sauces. You can also drink a large glass of water before you eat to help you feel full. If you have a sweet tooth,try mints,hard candies,and fruit. These don't have the fat content of creamy desserts and chocolate. Avoid highfat foods. Dishes that look oily or creamy may have a generous amount of fat. Choose lean meats. Fill your plate with salad and green vegetables. Don't let exercise take a break during the holidays. A 20minute walk after a meal can help burn off extra calories. Question: Which of the following may be a great favorite of a person who has a sweet tooth? Yes or no, is the answer "Creamy desserts and chocolate."?
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Article: Charles Dickens was born on February 7, 1812 in Portsmouth.Finances were a constant concern for his family.The expenses of having a large family were too much for his father's salary.In fact, when Charles was just four months old, the family moved to a smaller home to cut expenses. At a very young age, despite his family's financial situation, Charles dreamed of becoming a gentleman.However, when he was 12, it seemed his dream would never come true.He suffered a lot.Charles' education was unplanned, but he supplemented it with constant reading, particularly of the eighteenthcentury novels in his father's small library.He was poorly clothed, ill fed, forced to live in the cheapest place. Also,12yearold Charles was removed from school and sent to work at a factory to help support the family.Charles was deeply marked by these experiences.This childhood poverty, although unknown to his readers until after his death, would be a heavy influence on Dickens' later views on social reform and the world he would create through his fiction.He knew those kinds of feelings.He was lost at that time when he worked hopelessly in the factory.That period was so bitter to the sensitive boy.When he was a successful, happy man, he could not look back upon it without tears in his eyes. Luckily the situation improved within a year.Charles was released from his duties at the factory. Question: Charles Dickens was removed from school because   _  . Yes or no, is the answer "he had to make money to support the family"?
