Is the input text sentimentally negative?

Input: @user hours are 9:15 to 13:30 (GMT+1) for the public. As you're in Turin, they may refer you to the Milan embassy, and here's their...."
@user hours are 9:15 to 13:30 (GMT+1) for the public. As you're in Turin, they may refer you to the Milan embassy, and here's their...."