Is there neutral sentiment in the input text?

Given Text: After 75 minutes of being on hold with @user in India 1-800-936-5700 "Adrian" wants to transfer my call again (3rd time) #Windows10Fail
After 75 minutes of being on hold with @user in India 1-800-936-5700 "Adrian" wants to transfer my call again (3rd time) #Windows10Fail