Is the sentiment accompanying the input text neutral?

Text: @user Hi. I can't find the old episodes of #TheWalkingDead  on Virgin on Demand anymore: have they gone, or am I looking wrong? 😊 ❤📺
@user Hi. I can't find the old episodes of #TheWalkingDead  on Virgin on Demand anymore: have they gone, or am I looking wrong? 😊 ❤📺