Determine which legal clause the following paragraph belongs to: In the event of a breach of any obligation by Ltd under the Agreement, the Customer shall be entitled to request a meeting to discuss the breach and allow Ltd to resolve. If not resolved within an acceptable timescale, agreed by both parties, then the Customer shall be entitled to cancel the Agreement with 5 days written notification to Ltd. Without prejudice to any other rights under the Agreement, the Customer shall be entitled to a refund of charges paid under the Agreement on a monthly pro- rata basis from the Cancellation Date. In the event of cancellation under these conditions, all third party warranty charges are non- refundable and as such will be excluded from any refund of payments. The third party warranties which have been purchased are defined within the Service Level Agreement.