I actually had the hard drive replaced twice, the mother board once, the dvd drive twice, then they FINALLY agreed to replace it, (ALL OF THIS IN LESS THAN 1 1/2 YEARS!)only to get another "HP/Compaq" piece of crap.
[['hard_disc quality', 'negative'], ['motherboard quality', 'negative'], ['optical_drives quality', 'negative'], ['support quality', 'negative'], ['laptop quality', 'negative']]