These complaints are submitted by members of the public who feel aggrieved and who believe that they have suffered injustice, discrimination or hardship at the hands of a government department or another public body.
80. 提出这类申诉的是感到不满的公众，他们认为，他们在某政府部门或另一公共机构遭受了不公正、歧视或粗暴对待。