A clear signal of the failure to maintain supervision over refugee cases was noted by the investigators in two circumstances; first, they found false files bearing the name of a true refugee next to that refugee's true file.
调查员有两次注意到没有对难民案子进行监督的明确信号：第一次，他们在一名真难民的真案卷旁发现了写着该难民姓名的假案卷。