In a Department of Management 2007 client satisfaction survey, 72 per cent of clients rated travel and transportation services as favourable, with the rate increasing to 92.5 per cent satisfaction when neutral responses were counted.
在管理部进行的2007年客户满意度调查中，72％的客户认为旅行和运输服务较好，如果把中性反应算在内，这一比例将增加到92.5％。