For instance, the development of internal accountability and oversight structures, codes of conduct, ethics training, service user charters, complaint reporting mechanisms, disciplinary actions and complaint analysis.
22 例如，建立内部问责制和监督机构以及投诉报告机制，制订行为规则和服务用户章程，并开展惩戒性行动、伦理培训和投诉分析。