Front desk staff could not have been more helpful and have a sense of humour , the concierge knew the answers to the questions we had , and the room was quiet and clean and comfortable .####[['Front desk staff', 'service general', 'positive'], ['Front desk staff', 'service general', 'positive'], ['concierge', 'service general', 'positive'], ['room', 'rooms general', 'positive'], ['room', 'rooms cleanliness', 'positive'], ['room', 'hotel comfort', 'positive']]