loved this hotel this hotel is a gem in London -  - great group of staff , who were very friendly and were sincerely attentive to all our needs .####[['hotel', 'hotel general', 'positive'], ['hotel', 'hotel general', 'positive'], ['group of staff', 'service general', 'positive'], ['group of staff', 'service general', 'positive'], ['group of staff', 'service general', 'positive']]