The integration of Information and Communication Technologies (ICT) in counselling and therapy is yet an incomplete process. The only activities pursued up to now in this area have been related in most of the cases to applications of personal computers for emails and internet tools. Counsellors and therapists still rely almost exclusively on traditional talking and interaction with their clients (“the couch”).
While this approach may still lead to satisfactory results with adults, especially older persons, there is a growing danger that the younger generation, the “digital natives”, may not be reached to the full extent. They have a fundamentally different communication behaviour that makes the various Web 2.0 communication tools (Facebook, Twitter, Whatsup, Skype, etc.) to a daily extension, or complement, of their oral communication. Therefore, any counselling and therapy for the younger population that seeks to be successful should eventually include ICT based activities between the expert and the client.
The Therapy 2.0 project will therefore raise the awareness of the potentials of ICT based approaches in therapeutic and counselling processes. It will produce concrete and tangible results that can be incorporated immediately into counselling and therapeutic practice, and support practitioners to make sure that the lack of full visual or verbal communication that occurs over video or email does not negatively affect how the message of the therapy is received by the client. It will provide a practical guide to the different ways in which technology can be used in therapeutic work. It will give best practice examples that go beyond e-mail and internet chat, video-link and stand-alone software packages, and will include mobile applications for smartphones. In addition, it will discuss vital ethical, theoretical and practical considerations for practitioners that include safety issues.
Such approach is also needed in the current refugee crisis, where with Therapy 2.0 tools, counsellors will be able to reach also completely new target groups, i.e. young and / or unaccompanied refugee minors. Most of them, specifically young women, have made traumatic experiences and many of them suffer from post-traumatic stress disorder in various degrees. Their most important communication tools are smartphones. Given the fact that their language levels of the host country language are often still poor, conventional “speech counselling” needs a complementary approach that uses the media where these young people are at home.
The most important outputs of the project are:
- Therapy 2.0 Guidelines that will enable social, pedagogic and psychologic counsellors, advisers and therapists to transfer their face-to-face skills to the online environment, and to deliver counselling or therapy services via technology. They will explain the integration of mobile devices in the counselling and therapeutic process, considering how their technological features support client activities like behaviour assessment and informal mobile learning. Another important aspect will be how to approach the sociocultural levels of “digital natives” and how to make sure that they accept the therapist’s or counsellor‘s advice.
- Therapy 2.0 Toolbox as a complement to the Guidelines that will offer a modular range of awareness raising, training and demonstration materials for therapists and counsellors
- The Therapy 2.0 e-platform will support the delivery of all materials of the project and will support online interactive tools such as forums, blogs, social networking applications and chat rooms, while it will also be combined with the project’s website. The online platform will be used both as a means of disseminating the project and as a virtual learning environment.
- Mobile applications for counselling and therapy processes that provide greater validity since data are collected in the client’s natural environment. The apps will support the delivery of a set of counselling and therapy actions that will be regarded suitable for transfer to mobile devices. They will be used as a virtual information and learning environment as well as a means of disseminating the project.
The project will therefore develop guidelines and toolbox and best practice approaches in localised solutions for the 7 partner countries, with the ultimate objective to integrate ICT based counselling into vocational education for psychologists, therapists and counsellors.
The European Commission support for the production of this publication does not constitute an endorsement of the contents, which reflects the views only of the authors, and the Commission cannot be held responsible for any use, which may be made of the information contained therein.
Tel. +49 (0) 9131 85 61117
Tel. +49 (0) 9131 85 61117
Renate HahnerZur Projekt-Website
Disclaimer of liability: this project has been funded with support from the European Commission. The authors are solely responsible for the content of this publication; the Commission is not responsible for any use which may be made of the information contained therein.
- media k GmbH (Deutschland)
- Institut für Lern-Innovation (ILI) (Deutschland)
- INTEGRA Institut Velenje (Slowenien)
- Sveuciliste u Rijeci, Universität Rijeka (Kroatien)
- Iceland Academy of the Arts (Island)
- Wissenschaftsinitiative Niederösterreich (Österreich)
- Instituto Politecnico do Porto (Portugal)
- Gunet Akadimaiko Didadiktyo Athen (Griechenland)
- media k GmbH (Deutschland)
Kuunganisha Teknolojia ya Habari na Mawasiliano (ICT) katika ushauri na tiba bado ni mchakato usio kamili. Kazi tu kufuatiwa hadi sasa katika eneo hili imekuwa kuhusiana katika kesi nyingi na maombi ya kompyuta binafsi kwa ajili ya barua pepe na zana za mtandao. Washauri na wataalamu bado kutegemea karibu peke yake juu ya mazungumzo ya jadi na mwingiliano na wateja wao (<unk>couch<unk>). Wakati mbinu hii inaweza bado kusababisha matokeo ya kuridhisha na watu wazima, hasa watu wazima, kuna hatari inayoongezeka kwamba kizazi cha vijana, "wenyeji wa dijiti", wanaweza kuwa hawafikiwi kwa kiasi kamili. Kwa sababu ya tabia tofauti ya mawasiliano, zana mbalimbali za mawasiliano za mtandao 2.0 (Facebook, Twitter, Whatsapp, Skype, nk) kwa upanuzi wa kila siku, au nyongeza, ya mawasiliano yao ya mdomo. Kwa hiyo, ushauri wowote na matibabu kwa ajili ya vijana ambao wanatafuta kufanikiwa lazima hatimaye ni pamoja na shughuli ICT msingi kati ya mtaalamu na mteja. "Tabibu ya matibabu 2.0 ni mradi wa ""kuongeza ufahamu wa uwezo wa mbinu za ICT katika mchakato wa matibabu na ushauri.""" "Kutakuwa na matokeo halisi na ya dhahiri ambayo yanaweza kuingizwa mara moja katika ushauri na mazoezi ya matibabu, na kusaidia watendaji kuhakikisha kwamba ukosefu wa mawasiliano kamili ya kuona au ya mdomo ambayo hutokea kupitia video au barua pepe haathiri vibaya jinsi ujumbe wa matibabu unapokelewa na mteja. """ Itatoa mwongozo wa vitendo kwa njia tofauti ambazo teknolojia inaweza kutumika katika kazi ya matibabu. Mfano wa mazoezi bora ya mtandao, ambayo ni zaidi ya barua pepe na mazungumzo ya mtandao, viungo vya video na vifurushi vya programu vya kujitegemea, na itajumuisha programu za simu za mkononi. Kwa kuongezea, itazungumzia masuala muhimu ya maadili, nadharia na vitendo kwa watendaji ambayo ni pamoja na masuala ya usalama. Kwa sababu ya hali ya sasa ya ukimbizi, wataalamu wa matibabu ya matibabu ya matibabu ya matibabu ya matibabu ya matibabu ya matibabu ya matibabu ya matibabu ya matibabu ya matibabu ya matibabu ya matibabu ya matibabu ya matibabu ya matibabu ya matibabu ya matibabu ya matibabu ya matibabu ya matibabu ya matibabu ya matibabu ya matibabu ya matibabu ya matibabu ya matibabu ya matibabu ya matibabu ya matibabu. Watoto wadogo au wasio na wakimbizi wanaohusika na uhamiaji Wengi wao, hasa wanawake vijana, wamekuwa na uzoefu wa kuumiza na wengi wao wanateseka kutokana na ugonjwa wa mkazo wa baada ya majeraha kwa viwango mbalimbali. Vifaa vyao muhimu zaidi vya mawasiliano ni simu mahiri. Kwa kuzingatia ukweli kwamba viwango vyao vya lugha ya nchi ya mwenyeji mara nyingi bado ni duni, "ushauri wa hotuba" wa kawaida unahitaji mbinu ya ziada ambayo hutumia vyombo vya habari ambapo vijana hawa wako nyumbani. Miongozo ya Tiba 2.0 itawezesha washauri wa kijamii, elimu na kisaikolojia kuhamisha ujuzi wao wa uso kwa uso kwenye mazingira ya mtandaoni na kutoa huduma za ushauri au matibabu kupitia teknolojia. Kuunganisha vifaa vya rununu katika mchakato wa ushauri na matibabu, kuzingatia jinsi vifaa vya teknolojia vinavyounga mkono shughuli za mteja kama vile tathmini ya tabia na kujifunza kwa simu isiyo rasmi. Kipengele kingine muhimu itakuwa jinsi ya kukaribia ngazi za kijamii na kitamaduni za "watu wa asili wa dijiti" na jinsi ya kuhakikisha kwamba wanakubali ushauri wa mtaalamu au mshauri. Therapy 2.0 Toolbox ni seti ya vifaa vya mafunzo na maonyesho kwa wataalamu wa matibabu na washauri, na pia inasaidia utoaji wa vifaa vyote vya mradi, pamoja na zana za maingiliano za mtandaoni kama vile vikao, blogi, programu za mitandao ya kijamii na vyumba vya mazungumzo. Jukwaa la mtandaoni litatumiwa kama njia ya kueneza mradi na kama mazingira ya kujifunza virtual. - maombi ya simu kwa ajili ya ushauri na matibabu michakato ambayo kutoa uhalali mkubwa kwa sababu data ni zilizokusanywa katika mazingira ya asili ya mteja. Programu hizo zitasaidia utoaji wa seti ya ushauri na hatua za tiba ambazo zitachukuliwa kuwa sahihi kwa uhamisho wa vifaa vya rununu. Wao watatumiwa kama habari virtual na mazingira ya kujifunza kama vile njia ya kueneza mradi. Kwa hivyo, mradi huo utaendeleza miongozo na sanduku la zana na mbinu bora za mazoezi katika suluhisho za ndani kwa nchi saba za washirika, na lengo la mwisho la kuunganisha ushauri wa ICT katika elimu ya ufundi kwa wanasaikolojia, wataalamu wa matibabu na washauri. Msaada wa Tume ya Ulaya kwa ajili ya uzalishaji wa chapisho hili si kuunda idhini ya maudhui, ambayo huonyesha maoni ya waandishi tu, na Tume haiwezi kuwajibika kwa matumizi yoyote ambayo inaweza kufanywa ya habari zilizomo. Simu ya simu. +49 (0) 9131 85 61117 Tel. "Renate Hahn-Zur, ""Renate Hahn-Zur"" Project: ""Renate Hahn-Zur"" ni mradi wa kimataifa wa mradi wa mradi wa mradi wa mradi wa mradi wa mradi wa mradi wa mradi wa mradi wa mradi wa mradi wa mradi wa mradi wa mradi wa mradi wa mradi wa mradi wa mradi wa mradi wa mradi wa mradi wa mradi wa mradi wa mradi wa mradi wa mradi wa mradi wa mradi wa mradi wa mradi wa mradi wa mradi wa mradi wa mradi wa mradi wa mradi." 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