Cultural probes, or design probes are a window into the life of the user. Probes or information gathering packages are handed out to participants and they are asked to track themselves for a certain period.
1. Gather your team and decide on a specific target user you would like to understand better. Also decide what type of medium is necessary to uncover those insights.
2. Prepare the probe and if it includes different types of tools, divide preparation between team members. Also decide whether your probe is digital or physical, or a combination.
3. Hand out the probe to the targeted group of users. Make sure to give clear instructions on how to use it and when to hand it in.
4. Gather the probes and schedule a meeting with the team to go through them. Try and cluster insights in this meeting and prepare a summary.
5. Write a short report (document) summarizing the main insights and share this with the team.
When you need details about the user’s life and context.
Unobtrusive manner to collect information for the design process.
Good for long distance research with low budget. The open character of the data may cause interpretation issues.
Collection of data from the user’s life and context.
This method can’t stand alone and goes well with context mapping or follow up interviews.
GAVER, Bill; DUNNE, Tony; PACENTI, Elena. Design: cultural probes.interactions, 1999, 6.1: 21-29./ WRIGHT, Peter; MCCARTHY, John. Empathy and experience in HCI. In:Proceedings of the SIGCHI Conference on Human Factors in Computing Systems. ACM, 2008. p. 637-646./
Vipimo vya kitamaduni, au vipimo vya kubuni ni dirisha la maisha ya mtumiaji. Vipimo au vifurushi vya kukusanya habari hutolewa kwa washiriki na wanaulizwa kujifuatilia kwa kipindi fulani. 1. Uwe na mtazamo wa kweli Kukusanya timu yako na kuamua juu ya lengo maalum mtumiaji ungependa kuelewa bora. Pia kuamua ni aina gani ya kati ni muhimu kufunua ufahamu huo. 2. Uwezekano wa kupata Kuandaa probe na kama ni pamoja na aina tofauti ya zana, kugawanya maandalizi kati ya wanachama wa timu. Pia kuamua kama uchunguzi wako ni digital au kimwili, au mchanganyiko. 3. Uwe na mtazamo wa kweli Kutoa probe kwa kundi lengo la watumiaji. Hakikisha unatoa maagizo ya wazi kuhusu jinsi ya kuitumia na wakati wa kuitoa. 4. Uwe na uhakika Kukusanya vipimo na ratiba ya mkutano na timu ya kwenda kupitia yao. Jaribu na makundi ya ufahamu katika mkutano huu na kuandaa muhtasari. 5. Uwe na mtazamo mzuri. Andika ripoti fupi (hati) muhtasari wa ufahamu kuu na kushiriki hii na timu. Wakati unahitaji maelezo kuhusu maisha ya mtumiaji na muktadha. Njia ya kawaida ya kukusanya habari kwa ajili ya mchakato wa kubuni. Ni nzuri kwa ajili ya utafiti wa umbali mrefu na bajeti ya chini. Tabia ya wazi ya data inaweza kusababisha masuala ya tafsiri. Mkusanyiko wa data kutoka maisha ya mtumiaji na muktadha. Mbinu hii haiwezi kusimama peke yake na huenda vizuri na ramani ya muktadha au kufuatilia mahojiano. GAVER, Bill; DUNNE, Tony; PACENTI, Elena. "Kutoka kwa ""Kulima: Maonyesho ya Utamaduni: Maingiliano,"" 1999: 6.1: 21-29.WRIGHT, Peter; MCCARTHY, John." Uwezo wa kuwasiliana na uzoefu katika HCI "Mkutano wa ""SIGCHI"" kuhusu sababu za binadamu katika mifumo ya kompyuta" (ACM, 2008: 637-646)