TrainingBriefs® The Tough Conversation
Peer-to-Peer Difficult Conversation
When differences get in the way of peer-to-peer relationships at work, everyone loses. The challenge is that we sometimes expect people to see things the same way we do. And when they don't, we get frustrated, we get angry, or we just get fed up and walk away.
Learning Path & Details
Suggested Industry Usage
- Creating a Collaborative Environment
- Developing High-Performing Work Habits
- Recognize and respond difficult moments.
- Summon the courage to tackle the conflict head-on with a positive conversation.
- Use the M.E.E.T. model to communicate effectively.
- Audible Narration
- Integrated Video
- Interactions and Activities
Training Files (1)
Let's face it, to get anything thing done, we've got to be able to work through our differences in a positive way that supports productivity and teamwork.
Mafunzo ya Mzunguko: Mazungumzo Magumu - Wakati tofauti zinapozidi kuingilia mahusiano ya rika kwa rika kazini, kila mtu hupoteza. Tatizo ni kwamba nyakati nyingine tunatazamia watu waone mambo kwa njia ileile tunayoyaona. Na wanapotukosa, tunakuwa na wasiwasi, tuna hasira, au tunachoka na kuondoka. Njia ya Kujifunza na Maelezo Matumizi ya Viwanda yaliyopendekezwa - Kuunda Mazingira ya Ushirikiano - Kuendeleza Mazoea ya Kazi ya Utendaji wa Juu - Kutambua na Kujibu Nyakati ngumu. - Jitokeze na ujasiri wa kushughulika na mgogoro huo moja kwa moja kwa mazungumzo mazuri. - Tumia M.E.E.T. Mfano wa kuwasiliana kwa ufanisi. "Kutumia video ya ""Audible Narration"" na ""Integrated Video"" na ""Interactions and Activities"" ni njia ya kuunda kazi ya timu ambayo inasaidia kazi ya timu na ufanisi wa kazi."