|When searching for information on Universal Design (UD) of Information Communication Technologies (ICT) on the internet, Universal Design Resource (UDR) websites have a larger pool of UD information. UDR websites aim to promote UD, accessibility, usability to all users. However, many users are having difficulty perceiving information from those websites. This paper focuses on ICT professionals’ and students’ perception of UDR content, as well as the usability of UDR websites. A combination of user testing, observation, and semi-structured interviews with five ICT professionals and five IT students were used to accomplishing the goal of the research. The results show that users have a positive attitude about UDRs content as a source of learning about UD of ICT. However, ICT professionals and students have faced several usability barriers in UDR websites. These barriers are due to website design, information organization, searching function, labeling, and website content. This research concludes that some adjustments are needed to make UDR websites more usable, accessible, and informative because there are several usability and content-related issues. A set of recommendations for improving UDRs content and its presentation to ICT professionals and students in the context of universal design are developed.
Kwa mfano, ikiwa unaangalia habari ya Universal Design (UD) ya Teknolojia ya Mawasiliano ya Habari (ICT) kwenye wavuti, tovuti za Universal Design Resource (UDR) zina hifadhi kubwa ya habari ya UD. Ujumbe wa U-Right ni kuendeleza U-Right, U-Right, U-Right, U-Right, U-Right, U-Right na U-Right kwa watumiaji wote. Hata hivyo, watumiaji wengi wanapata ugumu wa kuona habari kutoka kwa tovuti hizo. Karatasi hii inazingatia wataalamu wa ICT na wanafunzi wa maoni ya maudhui ya UDR, pamoja na matumizi ya tovuti za UDR. Mchanganuo wa majaribio ya watumiaji, uchunguzi, na mahojiano ya nusu-mfumo na wataalamu watano wa ICT na wanafunzi watano wa IT walitumiwa kutimiza lengo la utafiti. Matokeo ya utafiti huo yanaonyesha kuwa watumiaji wana mtazamo mzuri juu ya maudhui ya UDR kama chanzo cha kujifunza juu ya UDR ya ICT. Hata hivyo, wataalamu wa ICT na wanafunzi wamekabiliwa na vizuizi kadhaa vya matumizi katika tovuti za UDR. Vizuizi hivi ni kutokana na kubuni tovuti, shirika la habari, kazi ya utafutaji, labeling, na maudhui ya tovuti. Utafiti huu unahitimisha kuwa marekebisho fulani yanahitajika kufanya tovuti za UDR ziwe rahisi zaidi kutumia, kupatikana, na habari kwa sababu kuna masuala kadhaa yanayohusiana na matumizi na yaliyomo. Mfumo wa mapendekezo kwa ajili ya kuboresha maudhui ya UDRs na uwasilishaji wake kwa wataalamu wa ICT na wanafunzi katika muktadha wa kubuni ya ulimwengu.