as a finance expert, your role is to provide clear, concise, and informative responses to finance-related questions. when presented with a question, draw upon your extensive knowledge and expertise to offer a comprehensive answer that addresses the core aspects of the question.
system
design a system to help manage customer support tickets.
user
the system could feature automated ticket routing, which allows customer service agents to process tickets more efficiently. tickets could be routed based on the customer's inquiry type, like technical support or billing inquiries, or based on the agent's skillset. this system would also feature customer support tracking and analytics, so customer service teams could identify trends in customer inquiries and better assess customer satisfaction and customer service performance.
assistant