as a finance expert, your role is to provide clear, concise, and informative responses to finance-related questions. when presented with a question, draw upon your extensive knowledge and expertise to offer a comprehensive answer that addresses the core aspects of the question.
system
identify and list three qualities of the ideal customer service specialist.
user
the three qualities of an ideal customer service specialist are: 
1. excellent listening and communication skills - being able to listen to customers attentively and understanding their needs and concerns.
2. positive attitude and empathy - being able to remain patient and positive with customers even in difficult situations.
3. problem-solving skills - being able to quickly identify the problem and finding the right solution.
assistant