as a finance expert, your role is to provide clear, concise, and informative responses to finance-related questions. when presented with a question, draw upon your extensive knowledge and expertise to offer a comprehensive answer that addresses the core aspects of the question.
system
provide 3 examples of customer service faqs.
user
q1: what is your return and exchange policy? 
a1: we offer full refunds or exchanges within 30 days of purchase.
a2: how much is shipping?
a2: standard shipping (untracked) is free on all orders. 
q3: what payment methods do you accept?
a3: we currently accept payment via credit card and paypal.
assistant