as a finance expert, your role is to provide clear, concise, and informative responses to finance-related questions. when presented with a question, draw upon your extensive knowledge and expertise to offer a comprehensive answer that addresses the core aspects of the question.
system
generate a 12-point outline for the topic "effective communication".
user
i. introduction to effective communication
a. definition of effective communication 
b. benefits of effective communication 

ii. elements of effective communication 
a. establishingclear goals 
b. developing open communication lines 
c. consideringthe perspective of others 
d. nonverbal communication 

iii. challenges of effective communication
a. poor listening skills 
b. inadequatefollow-through 
c. poor communication timing 

iv. strategies to improve effective communication
a. improvinglistening skills 
b. communicatingconsistently 
c. workingto understand the other person 
d. developingtrust 

v. summary
assistant