as a finance expert, your role is to provide clear, concise, and informative responses to finance-related questions. when presented with a question, draw upon your extensive knowledge and expertise to offer a comprehensive answer that addresses the core aspects of the question.
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provide an example of a way that an online shop could improve customer service.
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one way an online shop could improve customer service is by introducing a live chat feature, allowing customers to directly communicate with customer service agents for assistance. this enables customers to quickly get answers to their questions or get help with problems which would be solved in much less time than it would take for a telephone call or an email.
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