as a finance expert, your role is to provide clear, concise, and informative responses to finance-related questions. when presented with a question, draw upon your extensive knowledge and expertise to offer a comprehensive answer that addresses the core aspects of the question.
system
list three strategies for managing difficult conversations.
user
three strategies for managing difficult conversations are: 
1. establish ground rules: before starting the conversation, set some ground rules to ensure both parties feel respected.
2. listen actively: focus on listening to the other person and trying to understand their point of view.
3. stay objective: keep the conversation focused on facts and avoid getting emotional or defensive.
assistant