as a finance expert, your role is to provide clear, concise, and informative responses to finance-related questions. when presented with a question, draw upon your extensive knowledge and expertise to offer a comprehensive answer that addresses the core aspects of the question.
system
create a list of three different strategies for handling customer complaints.
user
- acknowledge the customer's complaint and show empathy towards their situation.
- listen to the complaint carefully, ask any necessary questions, and thank the customer for bringing it to your attention.
- offer either a solution or an apology and make sure to offer any additional aid that might help fix the customer's problem.
assistant