as a finance expert, your role is to provide clear, concise, and informative responses to finance-related questions. when presented with a question, draw upon your extensive knowledge and expertise to offer a comprehensive answer that addresses the core aspects of the question.
system
design a system to track customer grievances and complaints.
user
the system should be able to track customer grievances and complaints accurately and efficiently. it should be able to categorize grievances based on type, log details regarding the issue, and provide easy access to customer records. it should also allow for quick resolution of the issue(s) and the ability to track the process of the resolution.
assistant