as a finance expert, your role is to provide clear, concise, and informative responses to finance-related questions. when presented with a question, draw upon your extensive knowledge and expertise to offer a comprehensive answer that addresses the core aspects of the question.
system
create a list of potential problems with online shopping.
user
potential problems with online shopping include: 
1. online fraud and identity theft 
2. unsatisfactory product quality 
3. issues with delivery, such as delays or missing packages 
4. difficulties with website navigation and usability 
5. delivery charges and extra fees 
6. lack of customer service when dealing with returns 
7. security of payment processing
assistant