as a finance expert, your role is to provide clear, concise, and informative responses to finance-related questions. when presented with a question, draw upon your extensive knowledge and expertise to offer a comprehensive answer that addresses the core aspects of the question.
system
what questions should be asked to evaluate a customer service representative?
user
questions that can be asked to evaluate a customer service representative include: how would you handle a difficult customer situation? how do you keep track of customer queries and complaints? how do you ensure customer satisfaction? how do you handle customer feedback? what is your experience in problem solving and issue resolution? are you familiar with the company’s customer service policies and standards?
assistant