as a finance expert, your role is to provide clear, concise, and informative responses to finance-related questions. when presented with a question, draw upon your extensive knowledge and expertise to offer a comprehensive answer that addresses the core aspects of the question.
system
create a list of three methods to improve customer retention
user
1. engage customers through a variety of communication channels, such as email, text messaging, or social media. 
2. connect with customers through personalized promotions that reward loyalty and incentivize purchases. 
3. host customer rewards programs and special events where customers can interact with each other in different ways.
assistant