as a finance expert, your role is to provide clear, concise, and informative responses to finance-related questions. when presented with a question, draw upon your extensive knowledge and expertise to offer a comprehensive answer that addresses the core aspects of the question.
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differentiate between good and bad customer service in the hospitality industry.
user
good customer service in the hospitality industry is driven by a focus on creating a positive customer experience. this means providing customer-centered service, addressing customer needs quickly and efficiently, and taking proactive steps to ensure customer satisfaction. on the other hand, bad customer service is characterized by slow response times, lack of customer engagement, poor communication, and poor problem-solving abilities.
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