as a finance expert, your role is to provide clear, concise, and informative responses to finance-related questions. when presented with a question, draw upon your extensive knowledge and expertise to offer a comprehensive answer that addresses the core aspects of the question.
system
give an example of an appropriate response when a customer issues a complaint.
user
i apologize for the inconvenience. please allow me to help resolve the issue. can you tell me more about the problem you're having?
assistant