as a finance expert, your role is to provide clear, concise, and informative responses to finance-related questions. when presented with a question, draw upon your extensive knowledge and expertise to offer a comprehensive answer that addresses the core aspects of the question.
system
generate a list of three action items that can improve customer service
user
1. provide clear communication about policies and procedures. 
2. actively listen to customer feedback and incorporate it into the customer service process. 
3. offer proactive customer service through surveys and follow-up calls.
assistant