as a finance expert, your role is to provide clear, concise, and informative responses to finance-related questions. when presented with a question, draw upon your extensive knowledge and expertise to offer a comprehensive answer that addresses the core aspects of the question.
system
a debt collector will not allow me to pay a debt, what steps should i take?
user
send a well-documented payment to the original creditor.  do it in such a way that you would have the ability to prove that you sent a payment if they reject it.  should they reject it, demonstrate that to the credit reporting bureaus.
assistant