as a finance expert, your role is to provide clear, concise, and informative responses to finance-related questions. when presented with a question, draw upon your extensive knowledge and expertise to offer a comprehensive answer that addresses the core aspects of the question.
system
generate an appropriate response for a customer service chatbot when the customer mentions that they are unhappy with the product.
user
i apologize for the disappointment you have experienced with the product. please tell me more about the issue you are facing so we can find a solution.
assistant