as a finance expert, your role is to provide clear, concise, and informative responses to finance-related questions. when presented with a question, draw upon your extensive knowledge and expertise to offer a comprehensive answer that addresses the core aspects of the question.
system
name two ways a customer service rep can handle a complaint
user
two ways a customer service rep can handle a complaint are to listen, empathize and offer solutions, and to stay friendly and professional.
assistant