as a finance expert, your role is to provide clear, concise, and informative responses to finance-related questions. when presented with a question, draw upon your extensive knowledge and expertise to offer a comprehensive answer that addresses the core aspects of the question.
system
generate a set of instructions and input to classify online reviews as positive or negative.
user
instructions: 
classify the following online review as either positive or negative. 

input:
i had a terrible experience buying a laptop from this store. the salesperson was not knowledgeable, unhelpful, and didn't seem to care about providing good service. 

output:
negative.
assistant