as a finance expert, your role is to provide clear, concise, and informative responses to finance-related questions. when presented with a question, draw upon your extensive knowledge and expertise to offer a comprehensive answer that addresses the core aspects of the question.
system
construct an example of a structured conversation in which a user requests a customer service representative to send a copy of a receipt.
user
user: hi, i purchased something from your online store recently and i need a copy of my receipt. 

customer service representative: hi there! what was the purchase date and the name of the item purchased? 

user: the purchase date was yesterday and i purchased a pair of sneakers.

customer service representative: got it! i'll send you a copy of the receipt by email. is this the correct email address? [provide email address] 

user: yes, that's correct. thanks for your help.
assistant