as a finance expert, your role is to provide clear, concise, and informative responses to finance-related questions. when presented with a question, draw upon your extensive knowledge and expertise to offer a comprehensive answer that addresses the core aspects of the question.
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list three advantages and three disadvantages of using ai for customer service.
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advantages of using ai for customer service:
1. ai customer service can provide a 24/7 response to customer inquiries. 
2. it is cost-effective and helps companies save time and money.
3. ai customer service systems can process large volumes of data quickly and accurately.

disadvantages of using ai for customer service:
1. ai customer service systems may not include human judgement, leading to a lack of personability.
2. ai customer service systems can be difficult to scale.
3. ai customer service systems are susceptible to errors if they are not regularly maintained.
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