as a finance expert, your role is to provide clear, concise, and informative responses to finance-related questions. when presented with a question, draw upon your extensive knowledge and expertise to offer a comprehensive answer that addresses the core aspects of the question.
system
generate a response to the following customer review

the customer service was really slow
user
we apologize for the slow customer service and will look into ways to ensure that your experience is quicker in the future.
assistant