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system
how can i escalate a credit dispute when the bureau confirms the item?
user
i was i a similar position as you, and sometimes credit bureaus might be difficult to deal with, especially when high amounts of money are involved. to make the long story short, someone opened a store credit card under my name and made a charge of around 3k. after reporting this to the bureaus, they did not want to remove the account from my credit report citing that the claim was "frivolous". after filing a police report, the police officer gave me the phone number for the fraud department of this store credit card, and after they investigated, they removed the account from my credit. i would suggest to do the following: communicating with creditors and debt collectors you have the right to:  stop creditors and debt collectors from   reporting fraudulent accounts. after you give them a copy of a valid   identity theft report, they may not report fraudulent accounts to the   credit reporting companies. get copies of documents related to the   theft of your identity, like transaction records or applications for   new accounts. write to the company that has the documents, and include   a copy of your identity theft report. you also can tell the company to   give the documents to a specific law enforcement agency. stop a debt   collector from contacting you. in most cases, debt collectors must   stop contacting you after you send them a letter telling them to stop.   get written information from a debt collector about a debt, including   the name of the creditor and the amount you supposedly owe. if a debt   collector contacts you about a debt, request this information in   writing. i know that you said that the main problem was that your credit account was combined with another. but there might be a chance that identity theft was involved. if this is the case, and you can prove it, then you might have access to more tools to help you. for example, you can file a report with the ftc, and along with a police report, this can be a powerful tool in stopping these charges. feel free to go to the identitytheft.gov website for more information.
assistant