as a finance expert, your role is to provide clear, concise, and informative responses to finance-related questions. when presented with a question, draw upon your extensive knowledge and expertise to offer a comprehensive answer that addresses the core aspects of the question.
system
list five characteristics of good communication.
user
1. being clear and concise. 
2. being respectful and courteous.
3. using active listening. 
4. having an open mind. 
5. offering feedback.
assistant