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Public Houses & Clubs
Restaurant, Pub and Club Cleaning
If you are looking for a professional Bar, Club or Restaurant cleaning company look no further. Around The Clock Cleaning Services Ltd know how important first impressions are for establishments. A shabby looking retsaurant, an untidy or dirty bar or club can quickly damage a venue's reputation.
Our Pub, Club & Restaurant Cleaning Services
We do a lot of work with restaurants, bars, pubs, night clubs and other public entertainment establishments. We work closely with our clients to tailor specific cleaning packages designed to meet their cleaning requirements and their budgets. We take real delight in making venues sparkle again. No more worrying about the aftermath of a busy night. All you need to worry about is filling the place with paying customers again and again.
We take real care and pride in the cleaning of our clients premises. We work hard to make sure it is spotless by the time it is open for business again.
All of our cleaners work to a quality checklist. The management team regularly check and monitor cleaning staff against this checklist. You will know exactly what to expect from us at each and every cleaning visit. We are totally confident we can deliver the commercial cleaning services you want to suit your budget, requirements and time schedule.
We can guarentee the quality of our cleaning services because we do not sub-contract cleaning staff. We employ all of our own cleaners. They are well trained in all aspects of our cleaning policies and proceedures. Furthermore our staff are friendly but professional, trustworthy and fully insured. You will always find them smartly uniformed and polite at all times. In this way we can provide you with the reassurance and peace of mind that the cleaning of your venue is being delivered by a professional commercial cleaning company.
We use our professional cleaning products helping us to achieve the best possible finish to your property. In addition we can provide hygiene supplies and bar cleaning chemicals
For example:
- Janitorial supplies
- Beer line cleaner
- Bactercidal glass wash
- Rinse aid
- Paper products
- Hand soaps
- Hand creams
- Sanitising gel
- Sanitary bins (waste removal & sanitisation)
And much more……
If you are looking for a professional, competitive, commercial cleaning company with experience and expertise in consistently delivering outstanding bar, pub, club and restaurant cleaning services then please talk to us. We would be delighted to hear from you.
"I would be happy to recommend the company to prospective clients. The staff have always been pleasant and smartly dressed, even at the end of a long day cleaning…Their work has been carefully planned… time keeping has been excellent and their charges have been excellent value for money."


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I spent a few days in Greensboro, NC on a business trip; now, I'm back in DC and ready to start the weekend!
This afternoon, I took a walk over to City Sports to pick up the Garmin Front Runner 110 that I've been eyeing. Sometime between the marathon in October and now, my pedometer decided that it had no interest in accurately tracking my distance and speed. I thought that adjusting my stride length, weight, and sensitivity would help, but it didn't.
Most of my runs ended with me calling it a liar.
After debating whether or not I wanted to spend as much as I did on a GPS/heart-rate monitor, I decided that it would be a worthwhile investment since I intend to run as long as I'm physically able.
In other news – it's carb night!
To fuel for my 12-miler tomorrow, I prepared another recipe from the good people at Cooking Light: Pasta with Chicken, Asparagus, and Tomatoes.
You'll Need:
8 oz pasta (I used penne tonight)
1 pound skinless, boneless chicken tenders cut into strips
1 cup sliced asparagus
2 cups cherry tomatoes
2 garlic cloves, minced
2 tablespoons chopped basil
2 tablespoons balsamic vinegar
1 tablespoon extra virgin olive oil
¼ cup crumbled goat cheese
Cook pasta according to package directions. Heat a large, nonstick skillet coated with cooking spray over medium heat. Sprinkle chicken with salt and pepper.
Add chicken and asparagus to pan. Sauté for five minutes.
Add tomatoes, garlic, and basil to pan. Sauté for one minute. Remove from heat. In a large bowl, mix pasta with chicken mixture. Stir in balsamic vinegar and oil.
Plate and top with goat cheese.
Finally, I made the decision not to run the ¡VAMOS! 5K. Instead...
...Jenny -- widely known for her love of party shades, delicious eats, and being a total badass -- is coming to DC next weekend. (I'm so excited!) There will be brunch. There will be a dance party. And, there will be the St. Patrick's Day 8K.
Time to break out the party shades!

subset: commoncrawl


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Privacy in Rehab
Living arrangements are often a major concern for someone considering a stay in an inpatient treatment facility. It's a valid question: how much privacy does someone really have in rehab? It definitely depends on the facility and their approach to treatment. Some addiction experts believe too much alone time is not beneficial for addicts, who are already prone to isolation. Being around others is not only uplifting but also part of the healing process—learning to relate and identify with individuals in the same or similar predicament. Not everyone's reasoning for being in treatment is the same but there is commonality to be had with realizing when one is powerless over a substance, behavior or mental illness. It's also potentially a very lonely time in the person's life, being separated from friends and loved ones under somewhat stressful circumstances. Having a roommate is a potential way to make friends or at least have some form of human connection during this phase of vulnerability.
Other recovery professionals may argue that the smaller and more intimate the treatment center, the more effective it is, and that hours of individual therapy and plenty of self-reflection are essential to early recovery. It's certainly conducive to the notion of individualized treatment, which has become increasingly popular in recent years and fosters the theory that there is no one-size-fits-all solution to recovery from alcohol and drug addiction. Private living quarters also ensures that there is no potential for roommate conflict. Someone who might be accustomed to plenty of privacy and alone time may not react well to sharing personal space with a stranger. There are even some high-end treatment programs and facilities that only treat one person at a time; so, aside from communing with the staff, the individual is on their own literally the entire course of treatment.
The Luxury Difference
The majority of rehabs do not offer private rooms but generally speaking, the higher end the facility, more the likely it is to offer the option for one. At Recovery Malibu, for instance, there are private rooms available upon request but at a slightly higher price point than a shared room. The treatment team acknowledges that some clients desire private, quiet time between group therapy sessions or other activities and therefore have peace of mind knowing their room is their own. As previously mentioned, sometimes a lot of alone time is helpful and other times it's not, but regardless, it's a personal choice. Having that choice is one of the many perks of choosing to undergo treatment at a luxury-level rehab. Getting treatment anywhere in Malibu, which is often referred to as the "Rehab Riviera," is pretty much a guarantee that the client will have the option of staying in a private room if he or she wishes.
The ability to retreat to private quarters at night after spending time with others who are in treatment for most of the day does have its advantages. Every luxury rehab has different amenities but at Recovery Malibu, residents in private rooms can enjoy their choice of programming on the DVR-equipped flat-screen TV in their room and speak freely on their phone at any time of today. This is of course after the initial 72 hours of treatment, when phones are prohibited. If it is an executive client, he or she may also need the privacy in order to efficiently conduct business while in treatment.
Accommodations Are a Small Part of a Bigger Experience
Regardless of whether the room is shared or private, the experience at rehab can still be positive and life changing. Most programming, especially at luxury facilities, aims to keep clientele active throughout the day with individual and group therapy, communal meals, holistic treatments and physical activity. Nighttime options range from movie nights and beach walks, to the optional attendance at peer support meetings, such as AA or SMART Recovery, in the community. As a result, with the exception of maybe detox in the first few days, residents aren't spending that much time in their rooms anyway. So while a private room is certainly a nice perk, it will not make or break someone's time in rehab. It is comforting to know the option is there, however, which is why someone who knows that privacy is a priority, would be wise to consider attending inpatient treatment at a high-end facility.


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By Spc. Jason C. Adolphson (USAG-Yongsan)April 3, 2009
YONGSAN GARRISON, Republic of Korea - U.S. Army and Yongsan government officials gathered April 3 to celebrate Arbor Day at Yongsan Garrison and Hyochang Park in Seoul.
Arbor Day is a national celebration for planting trees. The holiday gained importance immediately after the Korean War because forests were devastated.
To renew a strong commitment for a better environment, USAG-Yongsan and Yongsan district officials first met in front of the Yongsan Child Development Center to unveil a plaque and plant a pine tree. About 10 children from the center joined the ceremony as part of the "Month of the Military Child."
"This is a good day," said Col. Dave Hall, U.S. Army Garrison-Yongsan commander. "April is the Month of the Military Child and we are happy they can be part of this event."
Nearly 40 Soldiers from Headquarters and Headquarters Company, USAG-Yongsan attended the ceremony. After refreshments, the group boarded a bus for a short trip to Hyochang Park where they joined municipal officials and district citizens.
"After the turmoil of the 20th century, Korean mountain tops were barren," Hall said in formal remarks to the group. "Each year, Korean people nurtured the land, planting trees and restoring nature."
Hall said Arbor Day is symbolic of the strong Korean-American alliance.
"My hope is that these trees will grow tall and strong, and stand as a beautiful symbol of the lasting friendship between our two nations," he said.
U.S. Army and Korean Augmentation to the U.S. Army Soldiers and district citizens planted several trees together at the park.
"One of my favorite things about being stationed in Korea is taking part in Good Neighbor events," Sgt. Seli Kall said. "The thing that makes this particular day special is that it's more than a good time among allies. It's a beautiful sign of life and unity that will last forever."
"The Arbor Day event is a traditional and cooperative activity between the U.S. Army and Korean officials," said An Chang-sin, USAG-Yongsan's community relations officer.
After planting trees, Yongsan District Mayor Park Jang-kyu led American military officials on a short tour around Hyochang Park. The event ended with a catered Korean feast for all the Arbor Day workers.


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1. Do you love Jane Austen? Why or why not?
No, I really can't stand the woman. As Mark Twain once said, "Jane is entirely impossible."
|Sshhh! Don't listen to her, Harriet!
|Have I used this picture before? Sometimes I have a memory like Dory!
|Sshhh! Don't listen to her, Harriet!
|Have I used this picture before? Sometimes I have a memory like Dory!
Hahahaha, this was quite delightful to read! Your sarcasm was actually just perfect. (Especially with Mr. Collins. You're definitely allowed to be sarcastic about him. ;)
You should definitely try reading those books again! They're great. :)
9. YES. Harriet, stop listening to her and MARRY MR.MARTIN! (Okay, you did. Good.) Yes, she's a dear girl and I wholeheartedly agree with Mr. Knightley when he says Emma is not good for her at all.
Haha, I don't think anyone else remembers if you used that picture before. I, for one, reuse pictures all the time. (Maybe I shouldn't be so lazy...) Especially because I have all these pictures from a P&P "My Face When" post I did and so I like to stick those in randomly. (Especially the one of Mr. Darcy looking offended. I'm afraid I've used that one above three times.)
Anyway, my dear, this was quite delightful. Very fun to read. :)


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jacket: Forever 21, top: Violet Hill Boutique, pants: Bella Me, sandals: Target, necklace: Nordstrom
"They look kinda like fancy pajamas."
I don't see how that's a bad thing though. I wish I could wear fancy pajamas all the days.
Shout out to moms and women everywhere on this fine Mother's Day. I'm so grateful for the gals in my life who have been nurturers, supporters, givers of light, and positive influences. There are so many of you. I am especially grateful for my own mother, a lady who I'm happy to say has always been one of my very best friends. We as women have so much power to bring beauty and goodness into the world. I thank all women who have been living examples of that for me.
Best friends since 1990. Love you, Mom.


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Be a Part of the E-commerce Revolution
All About Seller Labs
E-commerce is growing faster than traditional retail sales. What side do you want to be on? We are creating the tools to solve problems most online merchants haven't thought of yet. And we do all of this in a results-only work environment. We were founded by Brandon Checketts, an ex-Amazon merchant who solved his own feedback problems by creating his own software.
Seller Labs is now an industry leader that provides merchants with advertising, keyword and product research, product review, seller feedback, and business intelligence solutions. Our customers did more than $2 billion in Amazon transactions in 2016.
We're proud of our bootstrapping heritage and it permeates through everything we do. If you want to work with brilliant people who get work done in a relaxed environment then we want to talk to you.
Work should enrich your life—not detract from it.
Marketing Coordinator
I love the autonomy I get here. My work is valued by others and I get the satisfaction that I'm making our customers' experience with our products a delightful one.
Product Manager
Starting as a customer success agent, I've been able to grow my skillset to become a product manager and scrum master. Not only have I been able to advance my career, I've been able to start my business on Amazon.
Engineering Manager
I was intrigued by Seller Labs the first time I visited for a community development event, but I was truly motivated to join once I met the team. We're passionate about our customers, solving hard problems and maintaining a culture of kindness and respect.
Great People, Great Benefits
Competitive Pay
Company Events and Parties
Catered Lunches and Unlimited Snacks
Unlimited Vacation Policy
Productive Work Environment
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18 September, 2009
Tantrums and angst
I made her a skirt out of fabric she'd really really wanted in the store. She refuses point blank to wear it. I made the lovely spotty jacket. She's refused to wear it several times and had to be bribed to put it on for the photo shoot. Today she refused to wear it again and it was just the last straw. I told her that since she refused to wear anything I made her I was going to stop making her clothes and stomped out of the room. Of course she came out after me declaring it was all a joke and of course she'd wanted to wear it, but that just made it worse because it patently wasn't true. I hid away and cried. Literally. Then I got ahold of myself and we went to the zoo and I managed to get over it. We even had a nice little talk about it and I apologised for having a tantrum and explained why I'd been so upset.
But you know, I'm still not sure if I can bring myself to make things for her. It kills me to say it but why should I play these mind games with her, and if they're not mind games then I obviously have no idea what she likes by way of clothes! What's the point of making things for someone who doesn't appreciate them? I've got loads of people who I could make things for who would. I don't necessarily make things for the appreciation, but it's an important part of the process I think, even on a small scale. I don't think it's possible to invest that time and energy into things that are unwanted. And god forbid that I become one of those people who try and manipulate others into appreciation or guilt. This has turned into rather a whiny and self-pitying post I know (I promise not to become one of those bloggers honest!), but I haven't felt this crap about making stuff for a long long time. I know I'll probably just continue on making things for her because I love it more than I hate the rejection, but I certainly feel wary and less joyful about the process.
8 comments:
I so was your child. I grew up in 70's and early eighties and once I hit four I so didn't want to wear the clothes my mum made me. I used to be so embarrassed that I was one of the only people with mamma made clothes.ReplyDelete
For one I was a tom boy and I wanted jeans and t-shits and to live in my overalls, but she made me twirly skirts and white peddle pushers.
But I didn't have a choice, there wasn't many shop bought clothes in my wardrobe, so mamma made it was.
Things were a little different for my little brother, as she wasn't so good at trousers and shirts, so he got more shop bought (second hand stores), his angst is was at second hand clothing and hand me downs, so I guess we both have our issues.
I didn't have a solution except to say, your clothes are fantastic and I hope that you come to a satisfactory solution for all involved.
As the mother of a late teenage daughter, I suggest STOP NOW - primarily because I got much further down this unhappy path than 4 years. And Hazel is saying that too, isn't she? You don't want your relationship with her to be such a complex dance and you don't want to get her hooked on complexity in her relationships either. So how about Jacqui, doesn't she want something sewn for her? The gift you give your daughter is looking after yourself. PS my husband has this great phrase about PhDs - its not how you do them, it's how you recover from doing them that is the keyReplyDelete
My mom did the same thing with me as a kid. I think it is just about being in control of our lives and not so much about whether we liked the clothing or not. I probably wore the stuff she made me until I was 5 and then she stopped due to sircumstances that had her out of the house all the time. As a teenager we made my prom dresses together. This is something I look back on with great delight. I love that we did that together. And the dresses were beautiful. If it were me, i'd probably still make the occasional item of clothing and then slip it in her closet without her knowing and see if she picks it out herself. Even if you pick it out, coming from the closet might be a better way of having her wear it. :) It takes away from the instant gratification of her wearing it, but it might work. :)ReplyDelete
I hear you sister! Gads, when I make Veronica anything there's always something wrong with it. It's too itchy or not cool enough (she's 6, so not much older than Hazel, but I have heard this since she was 4 -- unless it was a princess dress).ReplyDelete
I've made some doggone adorable things for here if I do say so myself. My issue is that I have joint custody of her, so she spends half her time with me (hippy, handmade, granola crunch lady) and the other half with her dad (typical consumer American - she has a TV in her room, her own handheld gaming device, buys her way better clothes all the time, etc). Needless to say, dad wins out big time on the coolness factor and I don't blame her.
I just stopped making her stuff with the exception of stuffies. She's cool with that and it doesn't hurt her feelings. She's the kind of girl that will Let Me Know if and when she wants me to make her something, and I figure it just gives me more time to make myself something.
I am going to try the idea that you linked to a couple of weeks ago to see if having her draw the outfit and pick the fabrics will get her more into the idea of wearing what I make, but if she doesn't go for it then I'll just go on making doll clothes & toys.
Don't worry about it. One day she'll wake up and have all your sensebilities anyway, and she'll look back and kind of laugh to herself and understand because she'll be so like you.
This is just a kid thing that I don't think they'll ever fully grow out of. My four year old is the same way. I love to crochet amigurumi toys for him but sometimes he just doesn't care. It does hurt a bit to have them look at it like it's a disgusting rodent and walk away as quickly as possible but then I try to remind myself how much fun it was to make it. I tell my son that I'll just give it to someone else that would like it if he doesn't want it. He usually wants it then but if he doesn't I really do pass it on to someone else. I love to be crafty and I know that someone out there will appreciate it if he doesn't. Enjoy your creative side!ReplyDelete
I think it is maybe a kid thing, and she may change, then again she may not. My daughter is six and a half, thankfully she is still happy to wear what I make for her and I am enjoying it while it lasts... because I know one day she won't want the handmade stuff. She does however have specific likes and dislikes starting from around four, for example she hates trousers or jeans, she is very much a skirt or dress girl. She would choose to have frozen legs rather than wear trousers. We used to butt heads over this all the time, I would say she would be too cold, the dress was impractical etc etc, there would be lots of tears and tantrums... and then just one day I decided to give up. It is her legs that are cold, her that finds it hard to climb up the ladder at the park in a frilly skirt not me and now we just work with what she is comfortable with.ReplyDelete
Maybe it is more about Hazel wanting a choice rather than her not wanting to wear the clothing you have made. Have you tried offering her limited choices? maybe a skirt you have made and a choice of two tops that match, or two outfits to choose from each day? Maybe if you take the pressure off she might come round.
Your stuff is gorgeous, and if it brings you pleasure to create it, well then I would be sewing and giving items to others that you know will appreciate them... there is nothing like seeing someone else love something Mum has made to change a four year olds mind ;)
- AnonymousSeptember 19, 2009 at 7:39 PM
HUgs !!! I've been there Jacqui. I think most girls go through that stage. I stopped making clothes for Lilly when she was about 5. Even now I don't really make clothes for her, she will like a fabric, but then never wear the garment. Even getting her to buy the fabric with her pocket money didn't make a difference. However she does love quilts, and everyime I make one now she want s. Go figure. Good thing I prefer to make quilts.ReplyDelete
I will say that boys are much less fussy. Mine will wear anything, even the 13yr old (ok not the big one, who is 18).
Maybe step back a bit for a while and let her tell you what she wants in her own time. Doesn't that sound sage? especially coming from someone who delightedly made a pillow slipdress for miss 2, only to find it discarded 30 minutes later because the bow was in the way of having fun and it was tricky to use the potty with. At least it looked good on the hanger.ReplyDelete


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Not a teapot.....
Thursday, 20 March 2014
Backwards and forwards
We do a lot of walking up and down Hamilton Drive at the minute. In fact, I do it 20 times week. Wow - that's a bit scary. Here are some of the things that happen: We find cats to play with:
Nathaniel has to rescue Thea from a position face down on the floor!
We walk on walls:
We enjoy the early morning sun:
We make the most of puddles:
And we are inspired to have sunny feasts when we get home!
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Commander Chair
President Chair
York Rocking Chair
York Chair
Houghton armchair
Havana Armchair
Queen Anne Style Trefoil Dining Chair
William IV Style Library Chair
Napoleon's campaign chair
Copied from the original currently at Goodwood House, Sussex. This is a superb example of David Salmon's ability to faithfully copy any piece of period furniture so that it is virtually indistinguishable from the original. Napoleon's chair is made using traditional methods as per the original with the exception of the N being replaced back […]
Georgian Wing Chair
Moray Swivel/Reclining Chair + Stool
Chelsea Manual Catch Recliner Chair
Large Egg Pod Chair
The Large Egg Pod Chair is based on the original pod chair designed by Arne Jacobsen. This is a replica being sold at a reasonable price compared to an original pod chair. The chair is on an extremely smooth rotating base which can spin around for ages before stopping. Full height : 122cmWidth : 110cmDepth […]
Black Pod Chair
The black pod chair is the cousin of our normal pod chair. It's jet black exterior gives this pod chair an altogether more regal appearance. The cream seat is the perfect complementary colour to the outer shell giving this chair designer style. Full height : 90cmSeat height : 45cmWidth : 50cmDepth : 50cm
High Back Leather Tub Chair
The Clinick Chair
The Luna Chair
The space age Luna chair is designed to appeal to retro furniture fans with it's sputnik shape and style. The elegant seat shape is certainly eye catching and comfortable which makes the Luna chair a sure fire hit with anyone who tries it out. Comes in black and white. Full height: 79cmSeat height: 45cmWidth: 57cmDepth: […]
Egg Cup Swivel Chair
The stylish space age Egg cup swivel chair attracts attention from everyone with it's eye catching yet delicate curves. The moulded seat of this chair is strong and stylish and the base follows the same pattern. Available in both white and black this chair will appeal to anyone interested in quality retro furniture. Contact us […]
Executive Leather Chair
Stylish, luxury and modern comfort are just some labels for this set. Rest in luxury leather on the Executive Leather Chair that is based on a design by Eames, comes with the foot rest. Please note that these are not originals from the 1950's. Full height: 92cmSeat height: 45cmWidth: 80cmDepth: 92cm


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Hi Everyone,
Time for the the next Colour Create Challenge! This week the extremely talented Di chose Black, Cream, Gold and Mint Green for our colour scheme with the optional extra being Fireworks/Sparkles. Di was inspired by these gorgeous shoes!
Now I hope they inspire you to make a gorgeous creation! At the very least they may inspire you to go shopping! A girl can never have too many shoes after all! This week we are once again sponsored by Michelle's Scrapbooking - another fabulous place to shop.
I chose Magnolia's Tilda once again for this card - no surprise there! She is coloured with Copics and I've used the gold Spica Pen to colour the sparkles on and around her. I made the background paper with a small clear stamped (manufacturer unknown) that my friend Deb supplied for this card. (Thanks Deb!) My fireworks are stamped in versamark and embossed in gold. The greeen pattern paper is years old and made by K & Company. The word wish is a rubon. The green gems and velvet ribbon were from my stash and I have cheated a little and add some pink flowers.
I hope you are inspired to join us and drop by the Colour Create blog to see the other DT's amazing cards!
I'm also entering this card at:-
A Spoon Full of Sugar - Relish to Embellish
Thanks for stopping by,


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True Money and M-PESA: Two Unique Paths to Scale
- Preston Daniels
- 3 years ago
- Views:
2 Author: Paul Leishman, GSMA Contents True Money and M-PESA: Two Unique Paths to Scale 2 Why the True Money Story Matters 2 Service Offering 2 Customer Experience 3 Marketing 3 Distribution 5 Bank Partnerships 6 Conclusion 7 Exhibit 1 8 The author would like to thank Tanaphon Manavutiveth and Piyachart Ratanaprasartporn from True for sharing details about True Money, and for their hospitality during site visits to Bangkok. Thanks also to Neil Davidson, Seema Desai, Camilo Tellez, Marina Solin, Gavin Krugel from GSMA, Ignacio Mas-Ribo from Bill & Melinda Gates Foundation, and Pauline Vaughan from Safaricom, for providing helpful comments on this paper. 1
3 True Money and M-PESA: Two Unique Paths to Scale Thailand s True Money is a success story that merits closer attention. Launched in 2005, True Money is now used by 6 million customers, and the system processes over US$900 million in electronic payments and 120 million transactions per year. While True have since introduced innovative services like Touch SIM, the world s first RFID-embedded contactless payment solution, it s their approach to scaling an e-wallet and payment service that s of most interest from a financial inclusion perspective. This review will describe the True Money model and compare their approach to the industry s best known success story, M- PESA. While the latter model is already being widely replicated (and for good reason), this comparison will identify circumstances in which True s approach should likewise be considered by others introducing mobile money. Why the True Money Story Matters It s tough to find a deployment that s reached M-PESA-like scale: the most recent figures suggest that the Kenyan system now counts over 8.6 million customers and processes USD$3.5 billion in P2P transfers per year. By comparison, True Money isn t as large, but it s certainly larger than most. And perhaps more importantly, True Money offers a success story that is remarkably different from M-PESA. Whereas M-PESA s path to scaling a money transfer offering has been well documented, there are fewer cases of deployments reaching scale with payments offerings, as True has. And True didn t just launch a completely different service than M-PESA they did so in a very different way, first launching an e-wallet, and then a complementary agent network 2 years later. This review will examine how True Money and M-PESA approached service design, customer experience, marketing, distribution and bank partnerships, and explore the rationale behind True s decisions on their unique path to scale. Service Offering Marketed as a way to top up, pay, transfer and withdraw, today True Money consists of an e-wallet that can be loaded by cash card 1, bank account, or credit card and a network of 8,000 bill payment agents known as True Money Express (TMX). Customers use the e-wallet and TMX agent network primarily to buy airtime, pay for True Group service, pay bills, and to a much lesser extent, transfer money. This focus represents a significant departure from M-PESA, which has been designed, marketed and most commonly used as a money transfer service. True s decision to focus on airtime purchase and bill payments was made partly in recognition of the competitive money transfer market in Thailand, which is saturated by low-cost bank and postal offerings, but more so to satisfy needs stemming from True Group, the parent company to which True Move belongs. True Group is a converged communications provider that offers mobile, landline, cable television, internet, WIFI, and online gaming services. In creating their e-wallet, True was partially responding to a critical internal problem: how do we make it easier for customers to buy our various prepaid services? Safaricom, on the other hand, is a pure play mobile network operator. They launched M-PESA to capture an external market opportunity that would deliver benefits to their core mobile metrics. Thus, True and Safaricom initially deployed mobile money for considerably different purposes. 1 In Thailand the phrase cash card effectively refers to what some other countries refer to as scratch cards 2
4 Of course, over time both services evolved. By virtue of their scale, M-PESA has become a payment tool for just about anything. Similarly, True Money has evolved from a payment tool for True Group services to one that is used for different types of non- True Group bills, each with a unique business case (discussed later, and analyzed in Exhibit 1). Customer Experience To activate a True Money e-wallet, customers register over the air by entering their 13-digit Thai ID number and creating a PIN. True Money is an STK application that has been embedded on all True Move SIM cards since 2005, so a large portion of True Move customers can register quickly and easily. Once activated, an e-wallet can be loaded in three main ways: through a linked bank account or credit card, by an electronic transfer from a TMX agent (similar to an M-PESA agent selling e-money), or from a True Money Cash Card. Cash cards are by far the most popular option: even though the majority of Thais are banked, few people are willing to go through the effort of linking their bank account or credit card to the e-wallet. The M-PESA customer experience differs from that of True Money in terms of registration process and approach to loading the e-wallet. Whereas True Money users register over the air, Safaricom requires each prospective M-PESA user to visit an agent and present formal ID. With 14,000 M-PESA agents, this is not overly burdensome and is actually helpful in establishing a critical connection between customers and the agent network. That is, once registered, customers can instantly load their e- wallet electronically at an M-PESA agent because registration and account loading occur at the same location, it s easier to get customers transacting quickly. Because M-PESA focused on money transfer, they ve had to tackle a complex customer experience challenge that True, with a greater focus on payments, have not. That is, making it convenient for customers to convert e-money back to cash. 2 Given how important this feature is to the M-PESA customer experience, it s difficult to make a fair comparison between the two services in this area. Marketing Just as the True Money and M-PESA service offerings are completely different, so too are the ways in which each has been promoted. Unlike M-PESA, True does not use their TMX agents to register new customers, nor have they invested heavily in mass marketing. 3 Instead, they have employed two tactics that were not seen in Kenya: convergence-based cross promotion, and strategic engagement with the airtime dealer network. Convergence-Based Cross Promotion True aggressively leverages their position as a converged communications provider to drive adoption of the True Money e- wallet. For instance, True offers a service called True Life Free View (TLFV), which allows True Move (mobile) customers to get free access to True Visions (cable TV) if they pay their bill using the True Money e-wallet. TLFV customers can then also use their True Money e-wallet to order additional pre-paid channels, nearly in real time. This convergence-based cross promotion has played a big role in the success of True Money, delivering more than 1 million e-wallet customers. This strategy is not one that Safaricom could have pursued alone, because as a pure play mobile operator, they have no other media properties to leverage for cross promotion. 4 2 Today, e-value can only be converted back to money by sweeping it into a linked bank account, or by closing the account altogether and paying an 8% cashout fee at a True corporate store. 3 The decision not to invest in mass marketing was made in light of budget constraints. 4 To compensate, Safaricom work with many bill issuers, including hospitals, schools, airlines, etc. 3
5 Strategic Engagement with Airtime Dealer Network The top tier of Safaricom and True s airtime distribution networks have played dramatically different roles in Kenya and Thailand respectively when it comes to promoting mobile money. Kenyan airtime superdealers have (accurately) identified the threat that the system poses to their scratch card businesses and have chosen not to contribute, in any way, to the promotion of M-PESA. In Thailand on the other hand, top-tier airtime dealers have been integral in promoting True Money Cash Cards. In fact, it would be difficult for True Money to succeed without their support, given that the cash cards they distribute are the source of the bulk of the value that s loaded into True Money e-wallets. Roughly 80% of airtime dealers and retailers now stock the multi-purpose True Money Cash Card rather than multiple single-purpose prepaid cards as they did in the past. Had True s airtime dealers, sub dealers and retailers not agreed to this transition, True Money Cash Cards simply would not have the broad distribution needed to be effective. True s ability to persuade their dealers to make this massive change is impressive, but even more so considering that dealers earn a lower commission from True Money Cash Cards than from the True Move airtime cards they previously sold. The key to making this successful transition was in first persuading dealers that the comparatively smaller commission offered from each True Money Cash Card would be more than offset by higher volumes. True delivered on the promise of higher volumes by partnering with multiple Thai businesses that sold services on a prepaid basis, and persuading them to accept True Money as a method of payment. For instance, True have positioned the True Money Cash Card as a method of payment for online games, a massive prepaid market in Thailand. By doing so, True provided the dealers, sub dealers and retailers with volume that they previously would not have captured by simply selling prepaid airtime scratch cards. While there s no question that True has been more effective than Safaricom in leveraging their airtime dealers for the purpose of promotion, it s not yet clear whose strategy will be more effective in reducing airtime commission costs. The True Money Cash Card has reduced True s distribution cost by a small fraction 5 to True s entire mobile base. M-PESA, on the other hand, has reduced Safaricom s cost of distributing airtime by 7.5% 6 (nearly the entire amount) but only for the 19% 7 of customers who now buy electronically. M-PESA provides more valuable lessons on engaging agents and instilling trust While True offers valuable lessons in terms of how to promote a mobile money service, they offer little in terms of how to persuade customers to trust it. Customers inherently trust scratch cards, so encouraging them to load their e- wallets using True Money Cash Cards was comparatively simple next to the feat accomplished by M-PESA, who persuaded customers to load electronically. One of the key tactics used by Safaricom to instil trust in M-PESA was ensuring that each agent recorded their transactions in a log book to provide customers with a much needed tangible transaction record. As True attempt to encourage their base to abandon scratch cards in favour of electronic loading, they are using a similar approach: TMX agents either issue receipts for transactions completed on an electronic terminal, or record any transaction completed on a mobile in a log book. 5 Undisclosed, but less than 1% 6 This figure is illustrative. The actual amount saved equals the percent Safaricom would have paid airtime dealers, less the cost of facilitating cash in and out, plus the cost of physical card production. 7 Mas and Ng weno: Forthcoming Paper 4
6 Distribution True used their existing card distribution network to make the True Money Cash Card widely available, but they never planned to use the cash card model to support all the services on their roadmap. And for good reason. Early on they recognized that, for some services, True Money Cash Cards would simply not be a profitable distribution solution. This ultimately led to the creation of the TMX agent network. But why did True come to see cash cards as unprofitable? In short, they examined the cash card business case individually for two prospective services: non-true Group bill payments, and money transfer. 8 Non-True Group Bill Payments While cash cards are a profitable way to facilitate payment when True is able to charge bill issuers a percentage fee that exceeds their cost of card production, distribution, and channel commissions embedded in the True Money Cash Card, the business model breaks down when their only revenue source is a transaction fee paid by the customer. In this case, the cost of physically producing, distributing and paying out dealer commissions for True Money Cash Cards exceeds the fees True could reasonably charge, given the level of competition for something like a utility bill payment (see Exhibit 1 for full analysis). Money Transfer True also found that cash cards made it essentially impossible to facilitate P2P transfers profitably while still offering a compelling customer value proposition. That is, True would have to charge customers an extremely high fee to cover the high cost of cash card production, distribution, channel commissions embedded in the True Money Cash Card, in addition to a commission for the agent performing cash-out. In total, the cost of simply facilitating a US$30 cash-in via a True Money Cash Card would have been at least 5 times higher than doing so electronically using the M-PESA model. Ultimately, True s desire to penetrate the massive third party bill payment market in Thailand prompted them to augment their distribution strategy and create the True Money Express (TMX) agent network in The TMX network has since grown to over 8,000 agents and has enabled True to grow considerably in the bill payment segment and somewhat in money transfer by addressing the limitations of cash cards. While they re both massive, the True Money Express and M-PESA agent networks have very little in common. And for good reason True and Safaricom require very different forms of support from their agent network by virtue of their different focuses. In Thailand, TMX agents are required to process bill payments and sell True services. In Kenya, M-PESA agents are required to, above all else, ensure the system is liquid by buying and selling e-money, while also driving growth by registering new customers. Thus, since True Money agents are tasked with providing an entirely different set of services than M-PESA agents, it s not surprising that True s approach to structuring the network, managing liquidity, and selecting agents differs markedly from the one chosen by Safaricom. Structure the Network The TMX agent network has just one tier, whereas the M-PESA network has two. That is, each individual TMX agent buys e- money and is paid their commissions directly and in real time from True, whereas M-PESA sub-agents have a direct relationship with (and are paid at a later date by) master agents, who in turn have relationships with Safaricom. 9 While the obvious drawback of this multi-tier agent network structure is that commissions must be split between two parties, Safaricom designed this model to address factors that True don t face given their service offering focus. The first is a need to create a strong network of rural agents with good liquidity to support the urban-rural domestic money transfer flows. To address this challenge, Safaricom target the master agent tier and have implemented rules to ensure each master agent has a balance of 8 In some markets, Value Added Tax (VAT) rules also make scratch cards a difficult distribution solution. 9 In the case of M-PESA, each sub-agent must have a relationship with a master agent or aggregator. Thus, their entire agent network is structured in multiple tiers. In the case of True Money, many TMX agents have direct relationships with True. In some select cases, a TMX agent will report to another larger agent and share their commissions with them. 5
7 urban and rural sub-agents. This rule helped Safaricom create a strong rural presence and ensure each master agent is able to balance their e-money liquidity needs between urban and rural sub-agents. The second unique factor Safaricom faced is the lack of banking infrastructure in Kenya. Whereas almost all TMX agents had individual bank accounts prior to joining the system, many valuable prospective M-PESA sub-agents did not. With a two-tier agent network, sub-agents are able to buy and sell e- money at the bank branch of their master agent, regardless of whether they are banked. Manage Agent Liquidity TMX agents manage their e-money liquidity directly with their corporate banking provider, whereas M-PESA sub-agents manage e-money liquidity using both non-bank options (i.e. buying and selling e-money at the retail store of their master agent) and bank options (i.e. buying and selling e-money at the bank of their master agent, or from a superagent). While True s liquidity management challenge is comparatively simple given that they only need to solve for e-money liquidity, their approach is still innovative. When a TMX agent needs to top up their e-money balance, they use a True Money application on their mobile to transfer the required value of money from their business bank account to their TMX e-wallet. Balances are updated immediately and, with True accounts at most big banks in Thailand, agents are only required to pay an intrabank money transfer fee which is typically less than one percent. Agent Selection Criteria Because TMX agents do not yet provide cash-out services, True does not need to screen applicants for their cash positions. Instead, they simply select prospective agents that are banked (to enable the liquidity management solution) and on the merits of location the more traffic a prospective agent gets, the more likely they are to see a high volume of bill payments and mobile airtime top-up. This task is dramatically simpler than the one Safaricom faces, who above all else must select and retain only those agents with good cash liquidity or face an erosion of trust in the system. Bank Partnerships Banks make the same two core contributions in the models of M-PESA and True Money: they mirror the value of outstanding e- money issued by a mobile operator in a pooled account, and they contribute to the management of liquidity. 10 But while banks play similar roles for both deployments, the approaches taken by Safaricom and True to engaging bank partners has been slightly different. Rather than choosing one single bank partner, True chose to work with most commercial banks in Thailand as a means of supporting their e-money liquidity management solution. 11 In effect, their multi-bank partner strategy enables any prospective TMX agent to quickly buy e-money using an application on their handset, regardless of which bank they happen to have an account with. True s multi-bank partner strategy has drawn mixed reactions from banks themselves. On one hand, banks do earn revenue from processing an intra bank money transfer service each time a TMX agent reloads their e-wallet (i.e. when money is sent from the account held by a TMX agent to the account held by True at the same bank). However, some banks contend that once a TMX agent has loaded their wallet, the subsequent services they can provide may cannibalise bank offerings and offset any revenue they stand to earn. For example, in a hypothetical scenario where the TMX agent loads Bt1,000 onto an e-wallet, they pay the bank a fee of Bt10 for the money transfer and can facilitate 5 bill payments of Bt200 each for customers before they need to reload their e-wallet and pay the bank another fee. Had those TMX customers paid their bills instead through the bank s bill payment service, the bank would have earned revenue from each individual bill payment. 10 True attained a license from the Bank of Thailand in 2005 to issue e-money as a non-bank. They also hold a payments/collection license, issued by the Revenue Department. 11 Number of bank partners not disclosed, but it is in excess of a dozen. 6
8 Because the value of e-money in circulation is reflected cumulatively in many banks, True has not made any one bank a big winner by way of increased float balances. 12 Safaricom, on the other hand, initially chose to mirror the amount of M-PESA e- money in circulation at a pooled account at one bank, the Commercial Bank of Africa (CBA), providing this partner with a windfall of deposits. In effect, this approach has provided Safaricom s one bank partner with a very strong value proposition by way of opportunity to monetize float. However, as the M-PESA account came to account for such a significant portion of CBA s assets, Safaricom and hence M-PESA customers became exposed to CBA default risk. Thus, recently Safaricom moved to maintain some balances at Standard Chartered Bank. 13 Even with a couple select bank partners, the principle of providing value through increased deposits should still apply. And beyond providing a windfall of incremental deposits to CBA and Standard Chartered, Safaricom recently moved to engage other commercial banks to help in the process of liquidity management. In principle, this move is similar to True s approach of leveraging existing bank infrastructure to help address liquidity challenges. But Safaricom s approach has been somewhat different. Safaricom s efforts began in early 2009 with the creation of the superagent function. Superagents are banks that have partnered with Safaricom and enable sub-agents to buy and sell e-money at any of their branches. These superagents play an important liquidity management role by providing sub-agents with more options to conveniently access a bank branch. That is, a sub-agent can choose to manage their liquidity at any branch of any of Safaricom s 6 superagents, rather than a branch of the one bank that their particular master agent may be affiliated with. This bank partnership model has helped Safaricom grow their agent network. Conclusion True s success vividly illustrates how market conditions, customer needs, and operator assets shape the nature of the mobile money opportunity in every market. Most importantly, their success story is a great example of an operator responding to market conditions. But what makes Kenya so different from Thailand? Above all else, infrastructure. Thailand has sophisticated banking infrastructure (i.e. branches, ATMs), whereas Kenya, by comparison, does not. Thailand has a far-reaching ID system, whereas Kenya, by comparison, does not. These two differences alone beget differences in service offerings, with money transfer ripe for Kenya, but less interesting in Thailand, as well as differences in distribution strategy and initial customer segment focus. Each success story is impressive in its own right. That two very different offerings can succeed so well suggests that both merit study and that all operators should work to define a strategy that is responsive to the context in which they operate. 12 This is the case specifically for TMX. In theory, True could mirror the value of all e-money issued through True Money Cash Cards in one particular bank. 13 Mas and Ng weno, Forthcoming Paper 7
9 Exhibit 1 Bill Type Example Revenue Model Distribution Solution & Rationale True Group True Visions (TV) Internal Transfer True Money Cash Card and e-wallet Prepaid bill Online Games Percentage of voucher value (i.e. 15% of a Bt200 gaming credit) paid by the bill issuer. The actual percentage varies with the top-up volume committed and delivered by the bill issuer. True Money Cash Card and e-wallet Why it makes sense for bill issuer: Small bill issuers lack the market power to distribute their own proprietary card, and it is more economical for them to use True Money as a source of funds than to create their own (i.e. convenience stores would charge a higher % fee than True for stocking their card). Postpaid bill Utility Company Transaction fee paid by the customer or in some cases, the bill provider. Why it makes sense for True: Because the % fee True earns from these bill issuers exceeds the cost of producing and distributing a cash card, the True Money Cash Card can be profitably used as a payment tool. TMX Agent Network Why it makes sense for bill issuer: Provides their customers with an additional payment point, for no (or minimal) additional cost to the bill issuer. Why it makes sense for True: Because the potential customer revenue from processing a utility bill payment is typically less than the cost of producing and distributing a cash card, True cannot use the True Money Cash Card. Instead, they process these payments with the TMX agent network electronically, which eliminates the cost of physical card production, distribution and high commissions. 8
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You'll be 'Crazy for Crazy for You!'
By Sally Applegate/Correspondent
Thusday, May 03, 2007
Malden -Once you finish laughing at the hilarious talking moose head that introduces the show and marveling at the stunning Gershwin melodies of the overture, you're going to be taken in by the innovative choreography of director/choreographer Richard Stafford, who did last year's wonderful production of "Singin' in the Rain."
You'll be crazy for "Crazy for You," North Shore Music Theatre's take on the 1992 Tony-award-winning "Gershwin musical." It's an energetic nonstop frenzy of great Gershwin tunes, fabulous dancing, outrageous physical comedy and glorious costumes by William Ivy Long and Joanna E. Murphy.
The elegant '30s costumes in the Manhattan scenes take viewers back to old New Yorker magazine covers, and are accompanied by wonderfully quirky body movements and choreography.
Stafford fills North Shore's modest-sized circular arena stage with so many dancers doing so many wonderful things, and makes it look effortless. The dancers do intricate tap numbers on tiny desktops and even tinier metal pans. And what an ensemble he has to work with. These are wonderful dancers and singers, drifting effortlessly from one style to another as the show's giddy plot takes us from downtown Manhattan to a sleepy mining town in Nevada where a twangy trio of miners nasal-tones "I'm Bidin' My Time."
Brilliant and believable in the central role of Bobby Child is the outstanding Jeffry Denman. That's quite a trick — to be believable in this show's deliberately arch and preposterous plot. His dancing is wonderful, and his acting heartfelt.
Denman seems to create a strangely dramatic tension in the space surrounding him with his body language. He is exceptionally gifted at physical comedy, and oh, what a singer — ranging from powerful clear tones and perfectly delivered lyrics to a wonderfully sweet voice in his softer moments.
Amanda Watkins is a dreamy dancer as Bobby's love interest Polly Baker. She's a pleasing singer and actress, with a low, relaxed speaking voice that plays well off Denman's smitten character. She does a sensational job of holding high notes forever over the chorus during "I Got Rhythm."
There are frantically funny exchanges of dialogue in Ken Ludwig's clever script.
"I did not come here to be insulted." "Oh? Where do you usually go?"
"He'll go to Nevada over my dead body." "That sounds like an excellent route."
If you listen carefully to the dance music and background music, you'll hear snatches of great Gershwin classics thrown in for emphasis now and then, including some of the "An American in Paris" ballet.
The show offers a feast of George and Ira Gershwin classics, like "Someone to Watch Over Me,"
"Embraceable You," "I Got Rhythm," "They Can't Take That Away from Me," "But Not for Me," "Nice Work If You Can Get It" and snatches of "I'll Build a Stairway to Paradise."
The supporting cast features some outstanding voices as well as fun comedy performances. David Coffee as the real Bella Zangler, a Broadway producer, is featured in a fine comedy bit next to Denman as the unreal Bella Zangler. Coffee does some fine singing during this fun bit with his twin Zangler — and of course he has to say, "I'm so upset I'm beside myself."
Lyn Philistine is sensual as Bobby's jilted fiancée Irene, singing to seduce handsome Dan Amboyer as the villainous Lank Hawkins.
John O'Creagh is cute as Polly's daddy, and Gordon Baird and Tory Ross have a ball as Eugene and Patricia Fodor of travel guide fame. Amanda Paulson and Kristen Beth Williams are fun follies girls and Maureen Brennan camps it up as Bobby's acerbic and domineering mom.
If you're looking for a moving and meaningful plot with universal significance and deeply defined characterizations, this is not the show for you.
If you're looking for a riotously fun evening with great music and lyrics performed by an exceptional cast of singers and dancers, come on down.


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The GS-200 Genesis Guitar Stand by Ultimate Support features a position-locking tripod design that holds your electric/acoustic guitar by the neck and body. Each support hook is rubberized for overall protection, and the convenient Genesis folds up with ease. The GS-200 weighs only 3.1 lbs.
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Police have asked for help to locate a 13-year-old boy who has been missing from the Ipswich area for more than a week.
The boy, who police have not named, was last seen at home on Eric Drive in Blackstone about 12.30pm on Sunday, November 21.
Police said they are concerned for the boy because of his young age.
They believe he may be in the Ipswich, Logan or Brisbane areas.
He is described as Aboriginal and about 160cm tall, with a slim build and short black hair.
He was last seen wearing a blue t-shirt, grey tracksuit pants and black and red Nike shoes.
Anyone with information is urged to contact Crime Stoppers on 1800 333 000.
© Nine Digital Pty Ltd 2019


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Staging Your Home For Sale With Neutral Colors
"Paint Your Home in Neutrals" … Good advice for staging your home for sale. What is a neutral color palette in home staging? Before you get a mental picture of your entire home painted like the desert sand, consider the idea that "neutral" isn't limited to white and beige.
A Neutral Color Palette in Home Staging
After consulting with home stagers for several years, I've picked up some basics about decorating a home to appeal to buyers. The colors potential buyers see when they enter your home should be neutral so that they won't be distracted by your personal style. They should be able to picture their own belongings in your home.
Using neutrals can mean more than white and beige, there are many subtle colors that can enhance the look of a room, and thereby enhance the buyers experience. Rich neutral hues can include many tinted soft colors, like these Benjamen Moore colors:
A tinted neutral can add to the feel of a room in changing light. It can also play on the colors of your decorating themes. A low-sheen paint will help hide imperfections in the drywall. The more glossy the paint, the more it stands out.
You can paint the moldings the same color as the wall to add to the illusion of height. Or, you can use color to highlight architectural details of your home. By painting the moldings a different shade, or a higher gloss, you can make them stand out.
Style and Color in Home Staging
Gray is the New Black
[Eclectic Living Room by San Juan Capistrano Closet & Home Storage Designers Tara Bussema]
Gray is a color that works well with modern decorating. Gray is clean, soothing, and appeals to both genders. According to color psychology, gray is the color of compromise and cooperation, an un-emotional color. It makes a great choice for a neutral shade when staging a contemporary space.
Gray walls are perfect to add a pop of accent color:
[Contemporary Bedroom by Other Metro Media and Bloggers Michelle Hinckley]
Sunshine Infused Neutrals
Colors infused with yellow, the color that evokes cheerfulness and hope, include:
- Butter
- Cream, Beiges and Barley
- Lemon Sorbet – The Color of the Year for 2013 —->
Bringing Nature Inside
[Traditional Kitchen by Odessa]
Green hues are great for bringing a bit of the natural world inside. A blue-green shade can evoke a coastal or beach aura in a room. Blue and green hues are soothing and relaxing and are traditionally great for bedrooms.
Kitchens and Living Rooms can also benefit from a wash of green or blue. Sometimes a busy room can be calmed with the addition of blue or green tinted neutral walls.
[Traditional Dining Room by Little Rock Interior Designers & Decorators Cobblestone & Vine]
Playing with Energy
Red hues bring up the energy in a room. But painting in all-out fire-engine red is risky. Not very many rooms can handle this color, much less buyers. But you can use a tinted neutral to bring energy to a room. These rooms use a bit of the color, creating a peach hue that plays with the natural light, adding to the drama and energy:
[Contemporary Bedroom by Other Metro Interior Designers & Decorators Mikel Irastorza]
The natural hues of wood features and stone fireplaces and walls can be enhanced by the subtle shades of neutrals painted on the walls.
[Traditional Living Room by Middletown Design-Build Firms Lancaster Craftsmen Builders Inc.]
Textured paint adds depth and richness to neutral paints that otherwise might appear flat. This textured paint is great in a small space, and goes a long way with a subtle paint shade.
[Traditional Bathroom by Silver Spring Interior Designers & Decorators Designing Solutions]
Additional Reading: Four Common Home Staging Mistakes


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In 2015, CREW Atlanta member Denise Meng, owner of Sign*A*Rama, was the hub for approximately $260,000 worth of business with 15 CREW Atlanta members.
When the economy crashed in 2008, Meng's connections with CREW Atlanta members saved her commercial sign company, allowing it to thrive in an otherwise difficult time for the industry. CREW committee involvement, including roles as co-chair of the CREW Atlanta leadership program, the chapter's UCREW program, and as member of the CREW Network Scholarship Selection Committee, led to organic business development for her company.
Over the course of her career, Meng has conducted business with more than 50 CREW Atlanta members at multiple properties across the Southeast U.S. A few highlights include:
- As the owner of multiple parking facilities in Atlanta, Susana Chavez with Parking Company of America has chosen Sign*A*Rama as its vendor of choice for several years. The two have worked together on at least 10 PCA parking facilities generating close to $200,000 in overall revenue—a significant impact on the growth of Sign*A*Rama.
- Property managers such as Lauren Whitlock with RPO Property Management, LLC; Cathleen Clayton Young with CBRE, Inc.; Heather O'Toole with Accesso Services LLC; and Katherine Brooks with Hines have all used Sign*A*Rama as their vendor for ongoing building-related signage needs and refer Sign*A*Rama to tenants in need of signage. As CREW members have changed companies, Sign*A*Rama has followed them while retaining the ongoing business at their former companies.
Meng says that the personal and professional support network she has developed through active involvement in CREW Atlanta and CREW Network has "changed my life in so many positive aspects!"
This article originally appeared on the CREW Network Blog.
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Saturday, 24 October 2015
This weeks Inktober
This week started out with a nature theme then I ran out of things to draw so I found an old SLR camera and then finally a bit of fan art from Star wars. All drawn with Staedtler fineliner pens and a Derwent Graphik Grey pen, and a smidge of watercolours.
Friday, 16 October 2015
Inktober so far
Sketched up in pencil first, then I go over the lines with Staedtler fineliners or Derwent Graphik pens and in the case of the moon; Papermate flair pen. Some are better then others and some have more time spent on then others. Its a good challenge for myself, not only to try to draw something everyday but also trying to shade in pen (which you can probably tell I am not very good at lol). I am also trying to do different subjects as well like buildings, not just sticking to animals.
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How is my dog affected by fleas?
Many dog owners will not see the fleas themselves but the tell tale signs of 'flea dirt' or 'flea poo' in the coat of the dog. This is the excess blood that the fleas have consumed from your dog and passed as faeces. If you are unsure whether your dog has flea dirt or just dirt in their coat, just wet a few pieces on a piece of white paper and if it is flea dirt, it will melt into a red stain.
Your dog can be affected in 2 ways by fleas. The first is by the direct effects of the biting and sucking of their blood and the second is the possibility of the flea acting as a vector for other parasites and microorganisms.
Direct effects of flea bites to your dog
The main effect you will notice of fleas on your dog is that their bites cause an itching sensation that becomes a nucience to your dog and we have all seen dogs with fleas scratching themselves in an attempt to relieve the itching. Many dogs will also attempt to remove the fleas by biting the area where they can feel the itching. While most dogs will have some kind of reaction to the flea bites in the form of a slightly raised, swollen itchy spot that is similar to a mosquito bite, some dogs will suffer allergic reactions to flea's saliva resulting in rashes that may cover small or even large areas of their skin. Flea bites can remain itchy and inflamed for several weeks after the initial bite. Flea bites in a concentrated area, especially during the summer months can also lead to localized hair loss that looks like a bald spot and is often refered to as a 'hot spot'. This is due to the scratching and biting of the area by the dog. In extreme cases, hair loss over the entire dog is possible. If a flea infestation is allowed to go uncontrolled on a dog or particularly on young puppies, the puppy or dog may suffer from the loss of blood (anemia) and in extreme cases, may result in death.
As a vector for other parasites and microorganisms
Fleas also act as a vector for other diseases and parasites. Fleas can transmit a variety of viral, bacterial and rickettsial diseases to humans, dogs and other animals and can also transmit parasites such as protozoans and helminths (worms). The main parasite that fleas transmit to dogs is the tapeworm but fleas have been the responsible vector for human epidemics such as Typhus and Bubonic Plague. Fleas can also cause localised infections at the site of the bite when they break the skin to feed on your dog.
Fleas specialize as parasites on specific mammals such as the dog flea is a different species to the cat flea but they may use other mammals as hosts. This makes us humans susceptible to the fleas on our dogs and cats and fleas do in fact bite and suck blood from people. If you have been bitten by fleas, you may notice the same small red lesions on your skin that appear on a dog with flea bite.


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Chancellor Brown announces increased budget deficit
.... but says increased borrowing is 'sound' and everything remains rosy. Well, that's alright then.
Also announced today is a change in the way inflation is to be calculated, basically to exclude the effect of property price rises from the basket used - we were on RPI, briefly on HCIP, now we're on CPI (Consumer Price Index). Not uncoincidentally, this will allow inflation to be shown as 1.4%, rather than its current 2.6%. The inflation target will be changed from 2.5% to 2.0% to reflect this change. I don't quarrel with the underlying change, but wonder if it is not just too politically convenient with an election probably only 18 months away.
Update: here's the FT take on Brown's budget speech.
Blogging from the Highlands of Scotland until I return to the Murcia region of Spain towards the end of January 2018 for about a month
'From fanaticism to barbarism is only one step' - Diderot
Wednesday, 10 December 2003
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