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1 NONPROFIT ORGANIZATIONS AND THEIR TRAINING NEEDS IN HUMAN RESOURCE MANAGEMENT PAULA BENEVENE Università Lumsa Fecha de recepción: 26 de enero de 2011 Fecha de admisión: 10 de marzo de 2011 ABSTRACT Since the early 90s Non-Profit Organizations (NPOs) stand out as crucial actors in politics, economics and welfare systems. According to the most recent data, in 2005, there were NPOs in Italy. Italian NPOs are mainly young and fast growing: 55.2% of those organizations started their activities after 1990 (Rinaldi, 2008). This explorative research aims at identifying the training needs of senior managers of Italian Non Profit Organizations, with special reference to Human Resource Management. The research was developed through the administration of a semi-structured interview to 88 senior managers of as many Italian NPOs. Key words: Italian Third Sector, Human Resource Management, Training of Senior Management, Italian Non-Profit Organizations, Senior Management of Non-Profit Organizations BACKGROUND Since the early 90s Non-Profit Organizations (NPOs) stand out as crucial actors in politics, economics and welfare systems (Salamon et al., 2003). According to the most recent data, in 2005, there were Non-Profit Organizations in Italy. Italian Non-Profit Organizations are mainly young and fast growing: 55.2% of those organizations started their activities after In addition, they increased by 36.8% between 1999 and 2005 (Rinaldi, 2008). The Italian Non-Profit Sector also has an economic relevance: in 1999 Italian Non-Profit Organizations had an income of about 38 million euros and an expenditure of 35 million Euros (Cnel-Istat, 2008). In 2005 they were employing 3,908,118 paid workers; 85% of the whole number of people working with Italian Non-Profit Organizations are volunteers (Rinaldi, 2008). INFAD Revista de Psicología, Nº1-Vol.5, ISSN: pp:
2 NONPROFIT ORGANIZATIONS AND THEIR TRAINING NEEDS IN HUMAN RESOURCE MANAGEMENT Those last data are significant of the complexity of the Humans Resources management of those organizations: they have to cope with and harmonize different motivations, different working times, different training, different approaches expressed both by the staff and the volunteers. A further element of complexity of the management of Non-Profit Organizations is their being accountable to many and various stakeholders: volunteers, donors, clients/people reached by their services; national and local administrators, (with which they often co-operate), state institutions and public services (from which Italian Non-Profit Organizations receive a significant amount of money to fund their activities); just to mention only a few of them. The management of human resource is a crucial factor for the survival and growth of any Non- Profit Organization because the quality and the success of their services depend much more on these resources than on the logistic and technical ones (Akingbola, 2006; Boyle et al., 2007). From a study has showed how the volunteers burnout correlated positively with difficulty in relations with beneficiaries, and with difficulty in relations with the provider organization (Kulik, 2006). Therefore, the survival and growth of the Non-Profit Organisations depends on the quality and effectiveness of their human resource. Managers play a pivotal role, since they are responsible for devising and implementing their organisation s human resource policy. Senior managers are crucial in attracting, selecting and retaining the right people in the organization as well as in devising and addressing training needs to develop the participation of employees and volunteers (Hudson, 1995). Managers have an impact on the organizational culture, as well as in the processes and practices that are embedded in it, as they have the power to change, promote and reaffirm them. They have the authority to connect the mission to organizational practices, which appears to be one of the most efficient tools for retaining people (Brown & Yoshika, 2003). Though, in spite of the relevance of the managers training on human resource management among Non-Profit Organisations, this aspect has not attracted yet the attention it deserves (Hinna, 2005). AIM AND HYPOTHESIS This explorative research aims at identifying the training needs of senior managers of Non-Profit Organizations, with special reference to Human Resource Management. In particular, it was assumed that the organizational cultures of the NPOs, extremely attentive to their diversities from the for-profit or the public oganisation, both in terms of values and mission embedded in their activities, might be linked to an accumulation of self referral knowledge and practices in terms of human resource management. Therefore, this situation creates an important area for development in strategic management of resources human by the management of Non-profit organizations. The following hypothesis were tested: Senior managers of Italian Non-Profit Organizations develop their skills and competencies in Human Resources management mainly on-the-job; they are little trained through either formal or informal training opportunities; Senior managers of Italian Non-Profit Organizations have limited access to training opportunities; Senior managers of Italian Non-Profit Organizations assess their development of skills and competencies in Human Resources management as a priority METHOD 322 INFAD Revista de Psicología, Nº1-Vol.5, ISSN: pp:
3 A semi-structured interview was administered individually by trained researchers to 88 senior managers of as many Non-Profit organizations. Interviews were taped, transcribed and submitted to discourse analysis by two judges. Codes were developed deductively, systematically reassessed during the coding process, and adapted inductively. Participants were asked to talk freely about: procedures and criteria adopted in order to recruit and select senior managers of Non-Profit Organizations; how senior managers are trained in Human Resources management and how they assess their training opportunities in this area; how senior managers of Italian Non-Profit Organizations assess their own skills and competences in Human Resources management; the relevance and priority assigned to Human Resources management by senior managers of Non-Profit Organizations. MAIN RESULTS Part 1: Selection and recruitment of senior managers of Italian Non-Profit organizations Participants were asked about the procedures and criteria usually adopted by Non-Profit Organizations to select and recruit their senior managers. The most quoted procedures are the informal, not structured ones (N=58; 65.90%), such as being chosen directly by the Non-Profit Organization s president; usually they are already members of the Non-Profit Organization who become the manager of the department or unit where they have been working for several years. Formal, structured procedures were mentioned by only 13 respondents (14.7%). A minority also mentioned the fact that in some cases the senior managers are those who founded the Non-Profit Organization, or those who, at least, have been members of the Non- Profit Organization since its beginning. Criteria adopted to choose a senior manager are, according to the interviewees, seniority in the organization (N=34; 38.6%); in second place is the experience gained in the same field of action as the Non-Profit Organization (N=16; 18,1%); holding a formal education diploma or degree is mentioned only by six participants (N=6; 6.8%). Those answers precisely reflect the procedures and criteria adopted in the organizations where respondents work (Table 1). Asked about their own organization, the most quoted criteria adopted are: seniority in the organization (N=36; 40.9%); experience gained in the same fields of action as the Non-Profit Organization (N=23; 26.1%); holding a formal education diploma or degree (N=7; 7.9%). Table 1. How does your organization select its senior managers? * 82.9% (N=73) of respondents said that seniority and previous work done in the organizations are important criteria for recruitment of senior managers; this criteria seem to be quite widespread among Non-Profit Organizations, according to participants (Table 2). INFAD Revista de Psicología, Nº1-Vol.5, ISSN: pp:
4 NONPROFIT ORGANIZATIONS AND THEIR TRAINING NEEDS IN HUMAN RESOURCE MANAGEMENT Table 2. When a Non-Profit Organization recruits a manager, what importance is given to his/her previous experience in that same organization? The relevance of seniority in the organization is evident also from another datum: 82.9% (N=73) current senior managers of participants own organization were already working in the same Non- Profit Organization before being recruited as such. Part II: Senior managers of Italian Non-Profit Organizations and training in Human Resources management All participants (N=88; 100.0%) believe that Non-Profit organizations have specific training needs, different from those of Profit Organizations but training opportunities offered to senior management of Non-profit Organizations are evaluated as fully or partially adequate only by 9 respondents (N=9; 10.2%); 68 interviewees (N=65; 77.3%) consider them inadequate. According to respondents, senior managers are mainly on-the-job trained (N=35; 39.7%); they also attend informal courses, quite often organized by umbrella organizations (N=28; 31.8%). In terms of training, having a specific degree or diploma, related to their job is much less mentioned (N=15; 17.1%) The majority of participants (N=63; 71.6%) say senior manager of Non-Profit organizations feel they need more training and almost half of them (N=40; 45.5%) believe there is a strong feeling about it The most quoted obstacle to receive more training is money constraint (N=62; 70.4%), followed by time constraint and poor quality of training and education opportunities (Table 3) Table 3. What are the obstacles to obtaining more training? In term of the skills and knowledge that are absolutely necessary to a senior manager of an Non- Profit Organizations, the most quoted are management and organizational skills (N=40; 45.4%); half of those are explicitly quoted by respondents as Human Resources management skills (Table 4). 324 INFAD Revista de Psicología, Nº1-Vol.5, ISSN: pp:
5 Table 4. Which skills/competencies and knowledge are necessary to the senior managers of your Non-Profit Organization? Not surprisingly, the most quoted training needs of the senior management of Non-Profit organizations identified by interviewees are management and organizational skills (N=44; 50,0%) of which 23 (N=23; 26.1%) make explicit reference to Human Resources management. 71.6% of participants believe that senior Managers of Non Profit Organizations do not have enough competencies, skills and knowledge of Human Resource Management and 82.9% (N=73) think that training them in Human Resources should be considered as important or very important, while only (N=4; 5.0%) consider it little important In the past 12 months, in a large majority (N=76; 86.5%) of respondents organization senior managers have taken part in a training opportunity, mainly in a specific issue related to their Non- Profit Organization s field of action (N=39; 51.3%), followed by legal and fiscal issues (N=19; 25.0%); entrepreneurship and leadership (N=12; 15.7); in only three organisations (N=3; 3.9%) has there been a place for Human Resources training. CONCLUSIONS Senior management of Non-Profit organizations do not seem to receive proper training in Human Resource Management; they are mainly self taught; therefore their skills and competencies in this field appear to be mainly self-referential. In fact, managers of Non-Profit organizations build their competencies mainly through their direct experience and in the second place by attending courses organized by other Non-Profit Organizations. In addition, most of the senior management of the considered Non-Profit Organizations have come up through the same organization; this seems to be a common procedure according to 78.4% (N=69) of participants. This procedure can guarantee a deep knowledge of the organization but cannot guarantee that senior and middle managers develop adequate knowledge and competencies of Human Resource management. A further reason for the lack of skills and competencies in Human Resources management is due to the selection and recruiting procedures. It has to be noted that a high percentage of respondents mentioned that Non-Profit Organizations do not use formal or structured procedures. In addition many respondents said that Non-Profit Organizations assign importance to seniority within the same organization or to previous work done in another organization operating in the same field of action, when they select senior managers. Very few Non-Profit Organizations use more effective and structured procedures, like hiring a consultancy recruitment agency or making use of job analysis and job description. Senior Managers have access to training opportunities, as shown by the large number of respondents who affirmed that in their own organization in the past year senior managers had taken part in at least one training opportunity. Those opportunities cover mainly aspects that are strictly necessary and urgent, like the law on compulsory rules on workplace safety or aspects related to INFAD Revista de Psicología, Nº1-Vol.5, ISSN: pp:
6 NONPROFIT ORGANIZATIONS AND THEIR TRAINING NEEDS IN HUMAN RESOURCE MANAGEMENT the field of action of the Non-Profit Organization. Nevertheless, there is a need for more training in neglected and crucial issues in terms of strategic management, like Human Resources management, that can offer a competitive advantage to any organization. Access to more training is limited internally mainly by money constraint, followed by time constraint. It can be supposed that in some cases there is also a need to legitimise the need for training: that might explain why some respondents said there is a lack of priority assigned to training (N=11; 12.5%). Training is also limited by external causes: training opportunities offered are mainly considered as poor. Although it is a fact that respondents consider training senior management in Human Resource Management both a priority and inadequate : 82.9% (N=73) think that training in Human Resources should be considered as important or very important and 77.3% (N=68; 77.3%) consider training opportunities inadequate. Furthermore, senior managers (N=40; 45.4%) consider management and organization skills very important and among them, Human Resource management. This research is to be further developed, in order to reach a bigger sample. Nevertheless, according to this preliminary study, it seems that there is much to be done with Non-Profit organizations in terms of developing knowledge in human resource management. REFERENCES Akingbola, K., (2006). Strategy and HRM in nonprofit organizations: Evidence from Canada. International Journal of Human Resource Management, 17(10), pp Anheier, H.K, Hollerweger, E., Badelt. C. & Kendall, J. (2003). Work in the non-profit sector: forms, patterns and methodologies. Geneva: International Labour Organization. Borzaga, C., & Depredi, S. (2003). La cooperazione sociale italiana al microscopio: i punti di forza e di debolezza dei modelli organizzativi e della gestione delle risorse umane. Milano: Franco Angeli. Boyle F. M., Donald M., Dean J. H., Conrad S., & Mutch A. J., (2007). Mental health promotion and non-profit health organisations. Health and Social Care in the Community, 15 (6), pp Brown, A.W., & Yoshika, C.F. (2003). Mission Attachment and Satisfaction as Factors in Employee Retention. Non Profit Management and Leadership, 14 (1), pp Cartocci, R. & Maconi, F. (ed.) (2006). Il Libro bianco sul Terzo settore. Bologna: Il Mulino. Cimini M., Lombardi, E., Marcon, G., & Naletto, G., (2005). Lavorare nel terzo settore. Roma: Carocci. CNEL/ISTAT (2008). Primo Rapporto sull economia sociale. Roma: ISTAT. Commissione Europea (2001), Libro verde. Promuovere un quadro europeo per la responsabilità sociale delle imprese. Bruxelles. Commissione Europea (2002), Comunicazione della Commissione relativa alla responsabilità sociale d impresa: un contributo delle imprese allo sviluppo sostenibile. Bruxelles. Crescenzi, M., (2002). Manager & Management nonprofit. Roma: ASVI. Ellis, S. J., & Meandri, V., (2004). People raising. Manuale pratico per la ricerca di volontari. Roma: Carocci. Hinna A. (ed.), (2005). Gestire e organizzare nel terzo settore. Soggetti, strategie, strumenti, Roma: Carocci. Hudson, M., (1995). Managing without Profit, London: Penguin. Kendall, J., & Anheier, H.K. (2001). Third sector policy at the crossroads: continuity and change in the world of nonprofit organisations. London: Routledge. Kulik, L., (2006). Burnout among volunteers in the social services: The impact of gender and employment status. Journal of Community Psychology, 34, pp INFAD Revista de Psicología, Nº1-Vol.5, ISSN: pp:
7 Moranti, M. (2000). Non profit produttività e benessere. Come coniugare efficienza e solidarietà nelle organizzazioni del terzo settore. Milano: Franco Angeli. Pellegrini, G. (ed.), (2005). Azione volontaria e sfide per la formazione, Roma: Carocci. Powell, W. & Steinberg, R. (eds.). The non-profit sector. New Haven, USA: Yale University Press. Salamon, L.M., Sokolowski, W., & List, R. (2003). Global Civil Society. An Overview. Baltimore: The Johns Hopkins University. Viviani, M., (ed.). (2006). Il coinvolgimento degli stakeholder nelle organizzazioni socialmente responsabili. Rimini: Maggioli. INFAD Revista de Psicología, Nº1-Vol.5, ISSN: pp:
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text:
Belfast-based marketing and software firm Velocity Worldwide Ltd is entering the Japanese market with its Darius technology, the Belfast Telegraph reported on 12 September.
Darius allows retailers to connect with consumers through their mobile device and personalise the in-store shopping experience using lighting, digital signs and robots. The firm claims that this engagement results in higher sales.
Velocity Worldwide will also look at bringing the technology to stadiums.

subset: commoncrawl


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Invest in the future of our community with a contribution to the OPC!
Please make your donation checks payable to FCC Oakland (our fiscal sponsor) and write OPC on the note line. Thank you.
Together we can create peace, justice and equality for everyone in our community!
September 14, 2012, 6:30 PM: Workshop: Peace in the Time of Climate Change with author and activist Floyd Earl Smith. We'll discuss challenges and opportunities for peace and connection in a warming and environmentally stressed world.
Day Three of Ten Days of Peace: Two events–creating a community of connection and addressing Alan Blueford's murder by police
First the where and when, followed by the why:
6:30 PM Gift Circle organized by the Connection Action Project (Shelton Hall): The gift circle workshop is for people experiencing transition on the personal, social or economic level, and who are interested in exploring alternative models of interaction and transaction. We will practice new ways to give to and receive from one another with the intention to have a felt experience of healing and communication that can map onto all our relationships, our work and our finances. Bring a material offering, a passion, or a talent to share, and/or a situation where you are blocked and could use support.
7:00 PM Oakland's Faith Community Responds to Alan Blueford's Murder by Police (Fellowship Hall): Alan Blueford, high school senior about to graduate from Skyline High School in Oakland, was gunned down fatally by police on May 6. Come to this meeting with the Blueford family to pray, act, and strategize to make sure that what happened to Alan will not happen to anyone else. In partnership with the Interfaith Tent at Oakland.
Community yoga with Niroga Institute.
September 12 and 19, 7 PM, at the Oakland Peace Center (111 Fairmount Ave.)
The Oakland Peace Center is about access, opportunity, and dignity as a means to peace, and we also know that inner peace is powerful for the individual and for the community. The Niroga Institute's slogan is "Yoga, Self-Control and Social Transformation," because they recognize the gift of inner peace is so often a hard-to-reach goal for those of us without financial means, and our communities would benefit most from easy access to the path to inner peace.
Watch this video to learn how yoga is transforming communities like Oakland and Richmond, and consider showing up and experiencing it for yourself: Yoga, Self-Control and Social Transformation.
Each Ten Days of Peace blog post will begin with information, followed by reflection.
Meet the Author of Zahra's Paradise! Connect our local struggle for peace and justice with the struggle in Iran.
September 11, 2012, 6 PM, The Oakland Peace Center (111 Fairmount Ave., Oakland, CA 94607)
To honor "Axis of Friendship Day," and in partnership with Faith Voices for the Common Good, the Oakland Peace Center is hosting a conversation with the author of Zahra's Paradise, to recognize our connection to peace and justice work around the world.
Set in the aftermath of Iran's fraudulent elections of 2009, Zahra's Paradise is the fictional story of the search for Mehdi, a young protestor who has disappeared in the Islamic Republic's gulags. Mehdi has vanished in an extrajudicial twilight zone where habeas corpus is suspended. What stops his memory from being obliterated is not the law. It is the grit and guts of a mother who refuses to surrender her son to fate and the tenacity of a brother—a blogger—who fuses culture and technology to explore and explode absence: the void in which Mehdi has vanished.


text: I just saw that the shipping status on my new (and first ever) mac was changed to Shipped on: Mar 25, 2008 via FEDERAL EXPRESS Its a: Macbook Pro 2.5ghz 4gb Ram 200gb 7200RPM harddrive (with many external drives) 15.4iinch glossy screen (will be hooked mostly to external) Now, here comes the intro to question: This is replacing my windows desktop so once I transfer licenses/rebuy/buy new software here is what will be going on it: Mac OSX: Adobe Master Collection (99% of components installed) Corel Painter X Maya Ultimate 2008 Logic Express Adobe Lightroom Circus Ponies Notebook (It looks like a great replacement to OneNote which I use a ton) Windows XP Pro(I have to install this): MS Visual Studio 2008 Now the question: Do you think it would be better to install these on the laptop harddrive? Or would I be better off installing on externals (I hear on the mac I can use eSata)? I know on windows it would bog the machine down pretty good but I wasnt sure about mac. This machine was bought to be a fairly portable homebrew game programming/design studio since I have to travel between multiple places now. If I have to install on externals no biggie cause they come with me.


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Construction is now underway for Manhee Manor, a new mixed-use development on the southern fringe of Koreatown.
Located at the southwest corner of Olympic Boulevard and Catalina Street, the project consists of a five-story building that will feature 70 studio, one- and two-bedroom apartments above 5,000 square feet of ground-floor retail space and a 115-car garage.
Renderings from Samwon Design Inc. show a contemporary low-rise building highlighted by a a corner element of spandrel glass.
Per the project's LoopNet page, developer Manhee Properties expects a full buildout to be completed by 2018.
The five-story building is located down the street from a larger residential-retail complex from Jamison Services, Inc., which is now wrapping up construction.
- Manhee Manor (LoopNet)
- Koreatown Archive (Urbanize LA)


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NEMA Publishes LL 9-2009 Dimming of T8 Fluorescent Lighting Systems
The National Electrical Manufacturers Association (NEMA) has published LL 9-2009 Dimming of T8 Fluorescent Lighting Systems. This new standard is the first coordinated guidance from industry on the dimming of T8 fluorescent lighting systems; LL 9 covers ranges between 100% and approximately 35% output (60mA lamp current). The publication was a result of discussions between numerous manufacturers and end-users as well as years of data gathering, testing, and analysis.
Leviton Named Manufacturer of the Year by TED Magazine
Leviton Manufacturing Company was named Manufacturer of the Year by TED (The Electrical Distributor) Magazine and was also the distinguished recipient of four other Best of the Best Awards for the quality of its distributor marketing and support programs.
Schneider Electric Receives Top Quality and Service Award From David Weekley Homes
The Schneider Electric North American Operating Division has earned the prestigious Partners of Choice Award from David Weekley Homes, the second-largest for-profit, privately held homebuilder in the United States.
Cooper Controls and Electronics Diversified, LLC Enter Technology and Marketing Agreement
Cooper Controls announced that it has entered into a technology and marketing agreement with Electronics Diversified, LLC (EDI). Full terms of the agreement were not disclosed.
U.S. Department of Energy Issues New Lamp Efficiency Rules
In July 2009, the Department of Energy issued new energy efficiency standards for commercial general-service fluorescent lamps and incandescent (and halogen) reflector lamps. The new rules take effect July 14, 2012 and will basically eliminate products with the lowest efficiency and lowest cost. In the case of fluorescent lamps, equivalent-performance products are readily available, such as T8 lamps, and the market is expected to shift to that and other technologies. In the case of incandescent reflector lamps, only a few equivalent-performance products are readily available that comply, such as infrared-coated halogen lamps, and manufacturers are expected to develop new substitutes.
Leviton Relocates Corporate Global Headquarters to Long Island
Leviton Manufacturing Company has announced the relocation of its global corporate headquarters to Long Island's Suffolk County. Leviton outfitted the 4-story, 140,000 square foot facility, located at 201 North Service Road in Melville, with the latest "green building" materials and systems. This includes a variety of Leviton's own devices and controls — from sophisticated lighting energy management systems to box-mounted designer switches, outlets and dimmers.
Lutron Sponsors Green Life Smart Life Project
Green Life Smart Life™, a Rhode Island-based green building showcase home, has announced Lutron Electronics as the home's lighting control partner. Lutron, whose products save 9.2 billion kWh annually, will be showcasing its HomeWorks® total home lighting control system in the home.
Lutron Electronics Donates Energy-Saving Lighting Controls to Habitat for Humanity
Lighting control manufacturer Lutron Electronics has donated thousands of products to Habitat for Humanity, a non- profit organization that builds homes around the globe for families in need.
Delta Controls Receives APPA's 2009 Strategic Business Partner Award
Delta Controls has announced that it is the proud recipient of the Association of Physical Plant Administrators (APPA) award for Strategic Business Partner Award 2009.
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Three sillies
Today, I have for you some pictures and some stories.
First: pictures of me and the littles, sitting on the stairs as we headed up for bed one evening.
Nikolai was super excited to get some mail:
A story AND a photo: the other night, Jesse was putting both kids to bed while I was at work. He was busy brushing Niko's teeth or some such when he realized Miriam had wandered off. He didn't see her anywhere upstairs, so he headed downstairs. There, he discovered she had snuck off to read a book by herself!
Miriam has always been a pretty messy eater, but she has been pretty messy as of late (an interesting contrast to Nikolai, who was messy, but not THIS messy). The photo below is how she looks basically at every meal:
Though sometimes she can be a little bit cleaner (though still very silly!):
She's also been talking a ton lately!! In the video below I think you can hear her say "mama" "cup" "ball" "wee-ooh" (train) and "bye."
A mostly complete list of the words she says lately:
Dada (or daddy)
all done (baby sign)
Ko ko (short for Moloko, Russian for milk)
Ba ba (bottle)
More (often uses baby sign too)
ding (train sound)
wee-ooh (sounds like a siren but she means train)
Cup (sometimes "cuppy")
Puppy (used for all animals, including Dinos)
Come (thinks it means "give")
I blame all of her words on being the second child--Nikolai definitely didn't talk this much, and I think she does more because she's got another little person around to talk to!
Speech aside, she's a pretty joyous little person (and looks exactly like me at that age--I will find a photo to compare if possible!):
Nikolai's activity of choice these days has been going out to the sandbox to find friends to trade Pokemon cards with. They don't play really, but the trading is apparently very fun for them, so we make a lot of time for that these days.
As for Miri, she spends most of this time in baby heaven, making sand angels:


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HomeRepairScreen RepairWindow Screen Repair
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Window screens allow us to keep our windows open to bring fresh air into the room. If your window screens won't stay in or have frame damage, have lost their pull tabs, or the mesh is torn or loose, you can rely on The Glass Guru to help you get it repaired quickly and cost-effectively. If your window screen can be fixed at a lower cost than having it replaced, we will give you that option.
We specialize in affordable window screen repair options to help you keep your screens functioning better and longer. If any window screen requires replacement, The Glass Guru provides a replacement window screen from top suppliers to provide our clients the best possible options and pricing for any situation. When your window screens need attention, no one knows window screen repair in Amarillo, TX like The Glass Guru.
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Strengthening Health System Responses to Gender-based Violence in Eastern Europe and Central Asia
A resource package
Linkages between HIV/AIDS and GBV
Violence and the threat of violence can increase women and girls' vulnerability to HIV by making it difficult or impossible to set the terms of an equal relationship. It is more difficult for women to refuse sex when in a relationship, to get their partners to be faithful, or to use a condom. Violence can also be a barrier in accessing HIV prevention, care, and treatment services. The linkages between sexual violence and HIV, especially among young women in high prevalence countries, are well-documented. UNFPA: An exhibition on gender-based violence
The Global AIDS Alliance explains how violence puts women and girls at risk of HIV as follows:
- Violence against women is associated with an increased risk of acquiring sexually transmitted infections, a risk factor of HIV.
- Violent sexual assault can cause trauma to the vaginal wall that allows easier access to HIV.
- Fear of violence prevents women from negotiating safe sex.
- A study in South Africa found that women who have been forced to have sex are almost six times more likely to use condoms inconsistently than those who have not been coerced.
- Children who are sexually abused are more likely to engage in behaviors known to be risky for HIV as adults. They are also more likely to experience sexual or domestic violence.
- Boys who witness or experience family violence are more likely to commit rape.
- Men who are violent toward their intimate partners have been found to be more likely to have multiple sexual partners than men who are not violent toward their partners.
- Abused women are at greater risk of acquiring HIV, and women living with HIV have more lifetime experience of violence than HIV-negative women.
- A WHO study found that fear of violence was a barrier to HIV disclosure for an average of 25% of participating women. In some countries the proportion was as high as 86%.
- Fear of violence prevents women from seeking voluntary counseling and testing for HIV, returning for their test results, or getting treatment if they are HIV positive or services to prevent mother-to-child HIV transmission.
Souce: Global AIDS Alliance 2009: Violence against Women and Girls & HIV/AIDS
Statistics of linkages between HIV/AIDS and violence against women and girls
A global review of 30,000 published and unpublished articles and UN studies shows that physical and sexual intimate partner violence (IPV) and childhood sexual abuse (CSA) increases the risk of HIV infection both directly via viral transmission and indirectly, through increasing the likelihood of subsequent risky sexual behaviour. As part of a larger, global burden of disease analysis the authors estimated the regional and global prevalence of IPV and CSA in women and men of all ages. Data from 96 countries show nearly 0-70% of ever-partnered women have experienced IPV, with 17 countries reporting national prevalence higher than 30%. Data from 45 countries shows up to 30% of ever-partnered men have experienced IPV, but only one country reported prevalence above 30%. Higher prevalence was reported in Africa and Latin America. Data from 63 countries show 0-70% of women were sexually abused as children, with prevalence more than 10% in 14 countries. Data from 42 countries shows 0-52% of men report childhood sexual abuse, with 8 countries reporting prevalence above10%. CSA prevalence was higher in high-income countries.
The authors concluded that the prevalence of IPV and CSA varies widely by sex, age, and global region, with women tending to report higher prevalences. Given the direct and indirect effects of violence on HIV risk, policy makers, service providers and those planning prevention services must integrate responses to violence into HIV programming.
Source: Preventing HIV by preventing violence: global prevalence of intimate partner violence and childhood sexual abuse; K. Devries, L. Bacchus, J. Mak, J. Child, G. Falder, C. Pallitto, C. Garcia-Moreno, C. Watts; London School of Hygiene and Tropical Medicine, Gender, Violence and Health Centre, London, United Kingdom/WHO, Reproductive Health, Geneva, Switzerland presented at the XVIII International AIDS Conference, July 18-23 2010, Vienna, AUSTRIA
For additional information see also UNWOMEN Virtual Knowledge Center to End Violence Against Women and Girls


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Hotel Shiv Villa in Mount Abu, is a superb hotel. In Mount Abu, Hotel Shiv Villa offers online booking and comfortable living. Contact Hotel Shiv Villa in Mount Abu for tariffs.
Hotel Shiv Villa, Mount Abu, is located in a calm and serene environment. Surrounded by lush green gardens and trees, the hotel is the perfect place to unwind with family and friends. Its proximity to the popular tourist attractions makes it perfect for the discerning travellers. The hotel provides a range of services for a hassle free stay. Some of the services include air conditioning, room service, front desk, parking, security and doctor-on-call. The hotel also provides banqueting facilities for grand events and parties. The in-house restaurant serves mouth watering delights to the guests during the stay.Power Backup is Not available in the hotel.
Hotel Shiv Villa is located near Gujarat Circuit House, Kumarwada. Places of attraction Nakki Lake (Approx. 2km) and Sunset Point (Approx. 4km) surround the hotel. Situated in the backdrop of Aravalli Mountains, Nakki Lake is the only artificial lake at a height of 1200 m. The beautiful lake has a cool atmosphere and is famous for boating and rock climbing. Other places worth exploring include Dilwara Temples, Achalgarh Fort & the Achaleshwar Temple and Brahma Kumari Peace Park.


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* Established and managed LAN having 23 Windows98 PCs, 1 Windows2000 Advanced Server and 1 Linux Server.
* Software development for school admission process using Visual Basic 6.0 and Microsoft Access
* Linux based portal for UP industries database using PHP and MySQL.
* Coordinated development of animated educational movies using Macromedia Flash 5.0
* Teaching computers for class 11
Apart from managing the LAN and servers of the schools lab, I some standalone and network based PC software using VB6 as front end and MS Access as beck end. Those are meant to automate some processes related to entrance examination and admissions.
A portal www.iitk.ac.in/aicte was developed under a project of Institute Industries partnership Cell, IIT Kanpur to web enable the database of Industries of UP and Uttranchal. PHP is used through Apache web server on Linux to present the appropriate data requested by user after extracting it from MySQL database.
Online examination software was also developed by me firstly using VB and MS Access and later using PHP and MySQL on Linux.


text:
Hopscotch is a fast and easy pattern that is perfect for pre-cuts or scraps.
The size is 60" x 72"
The sample is made with batik fabrics but it also looks great as a scrappy quilt with a light color for the main background color.
This is a pdf file that you download to your computer. You will have a limited amount of times that you can download it.
Fabric Requirements:
You could also use scraps, fat quarters or jelly rolls that have 40 different fabrics. Just make sure you cut 400 - 2 1/2" squares.
$ 8.00
$ 8.00Buy Now


text:
Children's Hospital is part of the UPMC family.
Our Sites
Be safe anytime, anywhere.
To find a pediatrician or pediatric specialist, please call 412-692-7337 or search our directory.
A resource for our network of referring physicians.
For more information about research, please call our main office at 412-692-6438.
Download our mobile app today - it's free!
Listens Carefully
Spends Enough Time with You
Recommend This Provider to Family/Friends
Shows Respect to Patients
Provides Information
Explains in a Way You Understand
Otolaryngology (ENT)Otolaryngology (Pediatric)
MD, University of Michigan Medical School Ann Arbor, MI
University of Virginia Medical School Charlottesville, VA
University of Pittsburgh School of Medicine Pittsburgh, PA
UPMC Children's Hospital of Pittsburgh
View Dr. Chi's full list of publications from PubMed.
Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and are displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.
Total Comments: 129
Dr. Chi is exceptional. He addressed the medical needs of my child, he is familiar with her history and care. He is kind. After discussing options with me, he turned his attention to my child and spoke to her in a clear and respectful way, so that she would understand what the next steps in her care would be.
Dr. Chi is fantastic
a wonderful experience definitely worth the almost 2 hour drive.
Dr. Chi is very kind, calm, and caring. He is excellent with special needs patients.
Dr Chi is always very professional, and thorough. We recommend him to everyone. He speaks patiently to both my daughter and myself.
Dr. Chi is one of the best physicians we have come across.
Dr. Chi is fantastic. I am a physician and we travel from Maryland to see him. Worth the trip.
Dr. Chi is very nice, respectful, knowledgeable and thorough. we are lucky to have him for our child's needs.
Dr. Chi is one of the most patient and kind physicians we have encountered.
Dr. Chi and the entire staff was fabulous. We contacted ENT as I suspected my sons tongue tie that was already "fixed" was still an issue. Dr. Chi and his staff listened to my concerns and they assured me that I was right and they wanted to get it resolved as quickly as possible. He was outstanding, we drove 2.5 hours for the visit and Dr.Chi even called us on our way home to check in!
Dr. Chi and the medical student working with him were fabulous working with my two year old - relating to her by talking about Sesame Street, which they knew she liked. they put her at ease, which make the experience so much better!
everything was great. the appointment was very quick and he explained everything and was extremely nice. they even let us stay in the room to feed and change the baby
Dr Chi has been with our family for over 10 years and he continues to excel in his service and level of expertise.
Dr. chi is an exceptional ENT and I would not take my children anywhere else.
fantastic care, efficient office.
Dr. Chi has an amazing bedside manner and his calm confident demeanor allows my daughter with anxiety to feel safe and get through her appointments with minimal anxiety.
Dr Chi and his staff were great with my daughter. they tried to make her feel comfortable
I thought Dr. Chi was kind and caring. He immediately put my husband and myself, and most importantly, our son at ease. This was a 2nd opinion/ pre-op appt and I felt that he spent a very generous amount of time with us. We feel quite comfortable having him operate on our son.
Dr. Chi is one of the most impressive physicians I've encountered in my life. My husband and I feel so thankful we were referred to him for our son's ENT care. Which, in reality, who wants to have to experience an ENT surgery for a toddler!?! Dr. Chi turned a potentially negative and stressful life event into a positive experience with a successful medical outcome. Each time we see him, he goes above and beyond whether it be with medical advice, examination, explanation, or even a simple parting "trinket" for my son at the end of the visit.
the only issue I had was with the wait time. his appointment was at 3:15 and he was not seen until 4:15
dr. Chi is always very compassionate and always listens to our needs for our child. he helps us make the right decisions for her
Dr Chi and his physician assistant, Jen, were amazing. They were timely, listened carefully to my concerns and addressed them appropriately. I would recommend them to anyone.
Dr. Chi is always so kind and welcoming when we come to visit him. He is genuinly concerned about our daughter's health and takes time to explain things so that they are easy to understand. He does not rush to perform surgical procedures. We think Dr. Chi is wonderful and we enjoy coming to see him!! We would highly, highly recommend him to friends and family!!
dr chi is friendly, great with kids and has such wonderful demeanor overall.
We travelled to Pittsburgh to visit family, before we left New Jersey my son ran into the dining room table on his scooter injuring his ear...We had no wait in the ER and were seen promptly once we were in a room...All the drs, nurses and ENT group were excellent...they went above and beyond to help my son and made him feel brave...I will always refer anyone to this hospital, the experience was par none of any other hospital I have been to.
extremely long wait time to get an appointment otherwise excellent doctor, listens and explains very well
my daughter normally responds better to female physicians, but she loves dr chi. he's kind and so good with her!
We were just a bit disappointed Dr.Chi already had a plan for our son before taking a personal look at him, he went by what the physician assistant told him, told us we would hold off on surgery and then looked at his throat and ears. We waited months to see him.
excellent. would not ever go to anyone else
Dr Chi was very helpful. If I was unable to ask questions it was because my husband walked out upset due to the possibility of my child having to have surgery. However, Dr. Chi handles that extremely well too. He must see that often. The only complaint I have is that which isn't related to the doctor is that I haven't received my call from the office to set up sleep study for my son.
we always enjoy our Cochlear Check Up with Dr Chi he is one in a million! If there were more people like him in the world it would be a much better place.
dr. chi was extremely nice and so understanding. he was also very pleasant and gentle with my toddler. he made my son feel completely at ease.
Dr. Chi was well prepared, kind and answered all questions we had. We had an excellent visit.
Dr. Chi and Jennifer were very kind and helped Reagan feel comfortable.
Dr. Chi is an incredible caring doctor.
Dr. Chi is wonderful, can't say enough good things about him.
Dr. Chi, every time I had to bring my son in...He was so nice and understanding and showed all intrests in doing what was the right thing to do for my son. He is a great doctor and I appreciate everything he does.
I am glad Dr. Chi is caring for my son. It makes me feel at ease after he has received an all clear until the next appt 6-9 months later for his ongoing and lifelong ear condition.
my child's provider is a excellent provider and I will definitely recommend my child's provider to family and friends
I felt involved in my child's care and felt heard regarding his health concerns.
this was our first visit. dr Chi and his pa was amazing. took time to listen to us about our child's ear and her pain etc.
Dr. Chi has been an amazing resource for our family. I cannot say enough good things about him. He listens to our concerns and address them during the course of his assessment. He has seen us through tough times and ultimately improved my child's condition when other providers would not listen to our concerns.
Dr. Chi is great. He explained things in a way that even my 4 year old could understand. He is so kind and made our overall experience fantastic.
I felt very comfortable with Dr. Chi and I am very happy he's going to remove my tonsils!
Dr.Chi is a fantastic ENT. He takes time to explain things in an easy to understand way and makes the parents and patient feel at ease. He listens to our questions and does not make us feel rushed through the appointment.
very good guy very concerning and informative
Dr. Chi is top notch. He treated my son so nicely and eased any fears he had which made the appointment go very smoothly. Dr. chi embodies the true essence of what a pediatrician is - someone who cares deeply for children and is dedicated to bettering or maintaining their health. we are so pleased.
My daughter has been seeing Dr. Chi for her ear issues for many years. He is always kind, gentle, and considerate of my daughter and spends time listening to me. I couldn't ask for anything else!
Dr. Chi is amazing. I have great confidence when he is treating my children that they will get the best care possible. I would highly recommend him to anyone who needed a doctor for their children.
Dr Chi is te best. he us very thorough, and able to answer all of my questions.
Everyone was very caring and professional.
Dr. Chi is an amazing doctor and I value his opinions and advice. He always makes you as the parent feel like you have a say in the treatment plan of your child. I have never met a more thorough and kind physician.
amazing doctor!!!!
Dr.Chi is an amazing kind hearted doctor who made our experience a nice one because he knew it was a hard situation on us. I wish more doctors could have his attitude. he truly is an amazing doc.
Dr. Chi is a terrific care giver and person. He is very thorough and knowledgeable in his field.
I wish we didn't have to wait 45 minutes in the waiting room past our appointment time.
The surgery performed by Dr. Chi went great for my daughter with no complications, excessive pain or problems of any kind. Dr Chi was attentive and and personable and put us at ease at all times. The entire procedure and overnight stay at Children's Hospital went flawlessly and all the staff we interacted with was exceptional.
Dr. Chi is the best doctor of any type that you my son has seen in regards to helping a child feel comfortable. My son has high anxiety in medical settings due to the need for frequent medical care. Dr. Chi's tone, explanations, gentle mannerisms and validating statements put my son at ease. As a trauma therapist for children, I can say with confidence that Dr. Chi could train physicians in creating emotional safety with patients and ensuring positive, effective treatment. Dr. Chi also took time to answer my questions and explain anything we needed to understand- both me and my son. Very respectful and caring. Thank you!!
Dr. Chi was excellent! We brought our daughter in for a possible lip and tongue tie that was affecting her eating a little bit. He examined her and found she had 2 small ties and offered to clip them right there. We were amazed that it was that easy and quickly done. I would recommend any mother to see him for this issue.
Dr Chi is a wonderful Doctor. My daughter loves him.
Dr. Chi was wonderful! He took his time examining my son and made sure to answer any questions that I had. I am very pleased with our visit and I am happy to have him as our provider.
we love dr chi
Dr Chi listened, asked questions and took his time to explain in detail my child's medical ailment and all possible treatments.
Dr. Chi is an amazing doctor .
my 8-year-old son was very nervous about the appointment. Dr. Chi was very sweet to him asking about hobbies and sports to make him more comfortable. It was greatly appreciated!
We're really thankful for Dr Chi, his expertise in his field and care for our child and our concerns for him. God has blessed him!
Dr. Chi is amazing! We are so happy that we found such a caring doctor. His concern with our son and level of care/suggestions/treatment goes above and beyond!
love dr. chi!
Didn't have to wait long, staff very courteous and friendly
Dr. Chi did a wonderful job with my child's surgery as well as pre and post operative care.
Dr. Chi was very caring and worked with the parent every step of the way.
Dr Chi sets the standard for how all providers should treat their patients. he is the most respectable, kind, caring, empathetic physician I've ever encountered. I worked in health care for over 10 years so I've met a lot of physicians and health care providers. He stands out even compared to the very best!
Dr Chi was not only provide exceptional medical care but he also showed compassion and had wonderful bedside manner. I thank you for taking care of my baby!
Always pleased and satisfied with our visits with Dr. David Chi.
Excellent visit!
Dr Chi and staff were fantastic! he was very knowledgeable and friendly. he made us feel at ease and gave us practical guidance. I was very pleased with our experience.
we have an excellent provider and we are very pleased.
Very friendly and detailed about my child. They answered all of my questions and were very sweet and patient with her even when she was very scared as they were looking in her ear and taking out her tube.
Dr. Chi and the physicians assistant were fantastic from start to finish.
Dr. Chi (ENT) is excellent! He is the most understanding and patient doctor.
Dr. Chi is an outstanding doctor. He has cared for our son for nearly 13 years now and has always been exceptionally good with both us and our son. I have and would continue to recommend him to friends and parents of children in need of ENT care.
Dr. Chi was awesome. He let me also look into the babies ears to see his tubes. I thought that was awesome. I really appreciated the extra step to include me.
Dr. Chi is an excellent physician. Some of these questions aren't relevant or applicable, so perhaps a not applicable option would be prudent.
Dr Chi is a fabulous doctor and I would most definitely recommend him to anybody. He is a wonerful doctor, takes his time with the child and parent and explains everything.
everyone sanitized before interacting. loved it!
would like to have more description of surgery va just answering the questions that I ask
Dr. Chi is a wonderful doctor and I recommend him to anyone who has a child with ENT issues.
Excellent visit, no bad experiences at all.
entire process was smooth. wait time was minimal. all personnel were wonderful.
Our experience with Dr. Chi was beyond our expectations. He instantly commands a peaceful energy from all, his smile is sincere, and he is calming to children and adults alike. What a great doctor, kind and gentle! I would recommend him to anyone. For a first time parents who had to have a child sedated and undergo a procedure, Dr. Chi's experience was perfect.
Dr. Chi is to me, honestly, the ultimate combination of knowledgeable talented surgeon/physician with kindness and relatability to both kids and parents. I am so happy and thankful he was the one we chose (and who came recommended) to care for our daughter.
attentive and fast
love Dr chi and wexford staff
Dr. Chi is one of the best doctors my child has seen. he is very friendly and has an excellent bedside manner which seems rare nowadays. He answered all my questions and takes the time to spend with you. Highly recommended.
Dr. Chi was honest and did not sugar coat his thoughts, however he was tactful and respectful with their delivery. He treated my child as an intelligent individual and listened to what was said. Both my child and I left the appointment feeling good about the visit. Excellent provider. We would not hesitate to see him again.
Dr. Chi and his team are attentive individuals who ask important questions. They talk to us in a way that explains what is happening using medical terms when necessary and using everyday vocabulary when appropriate. Overall, this has been a comfortable experience.
Dr. Chi is one of the most caring, kind, compassionate physicians I've ever interacted with.
Dr. Chi is an excellent clinician. He was thorough, kind, and answered all of my questions. I would recommend him to others.
waited for 2 hrs to see the doctor.
Dr Chi is wonderful with our daughter..he showed her the MRI and all the parts of the ear and explained them fully in a manner she could easily grasp.
Dr Chi is a excellent physician.
when we left our exam room, my 6 year old son (who has seen many doctors this year due to lots of ear infections!) said "He is THE NICEST doctor ever":)
Dr. Chi is a great doctor and, the front desk staff (alligator) was also very pleasant.... Keep up the good work!!!
wonderful experience as always.
Dr.Chi is the veryyyyy best. he knows how disabled my son is,,,, Dr. Chi treats us with the most respect ever. Dr. Chi, and Dr. Martin, dentist are our two favorite Doctors at Children's Hospital.
I saw Dr Chi as a recommendation from a speech therapist. After our initial visit with Dr Chi I thanked the therapist that recommended him & anytime anyone asks about ENT I highly suggest Dr Chi. I truly felt that he listened. He spoke to not only me but also to my daughter. He asked me questions. Instead of saying we are going to do this or that he suggested & asked if I agree & if it was alright with me. I have & will continue to recommend Dr Chi.
we were very pleased with our appointment and the attentiveness of the provider. he was very kind and took his time with us. we did not feel rushed at all.
Dr. Chi and the staff were extremely easy to talk with and did not rush you through the appointment
Dr. Chi is a fantastic physician. I would recommend him to any other parents whose children need an ENT. He treats my 9-year-old with as much respect as he does me, asks her questions & listens to her, as he does for me! He's very gentle, kind & I trust him wholeheartedly with my daughter's care.
Dr. Chi & all of the nurses who assisted in my sons surgery and recover were amazing! I am so thankful for all that they did!
I am 100% satisfied with Dr. Chi's medical expertise and bedside manner. I don't think it is appropriate to indulge parents in customer satisfaction surveys, Dr.s shouldn't be forced to pander to us to provide a warm welcoming environment, my primary concern is their skillful and accurate handling of my child's diagnosis and treatment, both of which I feel Dr. Chi provides.
still waiting for them to get back to me about a sleep test for my daughter they said they'd schedule "in the few days."
We waited in the waiting room for 50 minutes. I had to ask the receptionist why all the other patients came and go and we were still waiting. Once we got in we had to wait additional 20 minutes before we saw the doctor. And the doctor told us what we already know. My daughter lost hearing on one of her ear. The hearing test showed that and the doctor has all the information. Why can't the doctor order the MRI before we were scheduled? We wasted time and a visit for $35 copay for the doctor to order an MRI and now we have to waste any day to come out for an MRI and to visit the doctor again.
I absolutely love this office and love Dr. Chi! while I'm happy my daughter no longer needs ENT follow ups, I'm so happy we chose to go with Dr. Chi as we have always had such an incredibly positive experience!
Dr Chi is awesome! He is so kind and patient. He was so good with my child too and put him at ease during the appointment. All of the staff was so professional, nice and helpful as well. We would highly recommend this office and Dr Chi.
EXCELLENT! We were there for the first time on 3-3-17 for an ENT eval and hearing test.
Dr. Chi was very pleasant and took his time
Since my son has had this problem ongoing for a while now...Dr.Chi was the only one that took action the most and hopefully fixed my son's problem. Making my son an appointment was very easy, called, got an appointment for the next day, then the following day after my son's appointment Dr. Chi fit my son in for surgery. I was VERY pleased with everyone :)
I was very pleased with Dr Chi. We traveled 2.5 hours to see him. He took the time to listen to my concerns and answer all of our questions.
Excellent Service
dr chi made me feel like we have a good plan in place to care for my daughters issues .
We were extremely happy with Dr. Chi. However the wait time was awful. Our apt was at 3:15. We were not seen until 4:15
Dr. Chi is absolutely wonderful. He is kind, competent, and takes the time to really help us understand our daughter's situation. I couldn't be happier with his care!
Dr. Chi was wonderful. he explained everything thoroughly. he explained everything during the scope that he was seeing.
Dr. Chi was very friendly and knowledgeable. We liked him very much.
Children's Hospital's main campus is located in the Lawrenceville neighborhood. Our main hospital address is:
UPMC Children's Hospital of Pittsburgh
One Children's Hospital Way
4401 Penn Ave.
Pittsburgh, PA 15224
In addition to the main hospital, Children's has many convenient locations in other neighborhoods throughout the greater Pittsburgh region.
With myCHP, you can request appointments, review test results, and more.
For questions about a hospital bill call:
To pay your bill online, please visit UPMC's online bill payment system.
Interested in giving to Children's Hospital? Visit Children's Hospital of Pittsburgh Foundation's website to make a donation online.


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Blaine Taylor, Towson


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