text:
Before running the Outlook Add-in installation please make
sure of the following:
Before installing the Outlook add-in, the installer will
check the desktop for components that are required for Outlook add-ins to work
and install/upgrade any missing component:
You will first need to accept the End User License Agreement
(EULA) for each of the components.
Sync Framework License Agreement
SQL Server Compact Edition and VSTO License Agreements
Upon accepting all EULAs, the installer will download and
install each of the components
Installing pre-requisites
Once the installation of the pre-requisites is completed, the installer will
begin installing the Implicit FrontEnd Add-in.
Installing the Implicit FrontEnd Outlook Add-In
Click Next to continue. You will be prompted accept the
Implicit FrontEnd EULA:
Implicit FrontEnd End User License Agreement
Next, you will be prompted to select the installation
folder. By default the installation folder will be set to: \Program
Files\Implicit\Implicit FrontEnd. Choose Browse to select a different folder.
Then click 'Next'.
Installation Folder
Next, the installer will be prompt you to confirm the
installation and start copying the files:
Confirm Installation
Installation Complete
Upon Launching
Outlook for the first time after install, you'll be prompted to enter the Implicit
FrontEnd license key:
Followed by FrontEnd login dialog:
Enter the SuiteCRM server URL and the user name and password that you use to login to SuiteCRM.
Make sure to specify http or https otherwise http is assumed.
If your SuiteCRM
instance is configured to use LDAP authentication, your SuiteCRM administrator
will provide you with an encryption key that was used to enable LDAP
authentication on the server. In that case check the box and enter the key.
If your SuiteCRM instance is configured to use Single Sign On (SSO) with SAML
authentication, click the checkbox. You'll notice that your user name and
password are disabled. Click OK to proceed. At that point, FrontEnd will
communicate with the SAML authentication server which is configured in your
SuiteCRM account and present a user login dialog to allow you to authenticate
yourself to the SAML server. The login dialog is dependent on the specific SAML
server. Once you are authenticated by the SAML provider, you'll be able to
continue with the login process.
Upon clicking "OK"
the Outlook add-in will communicate with SuiteCRM to retrieve the configuration
information and prepare the software for first configuration and the first
synchronization cycle.
If your SuiteCRM administrator has published an Implicit FrontEnd
configuration for your team (or security group in SuiteCRM), you will receive
the notification below this team configuration has been detected and FrontEnd
will apply this configuration to your system:
Single Team Configuration
If you are a member of multiple teams for which the SuiteCRM
administrator has published different configurations, you will be prompted to
select the configuration to apply to your system:
Multiple Team Configurations
When the team is selected, FrontEnd will apply the configuration for that team,
skip the settings and go directly to perform the initial sync with SuiteCRM.
Note: If you are a SuiteCRM administrator, you will have the
option of skipping this step and going directly to settings:
Skip Configuration
If a configuration was detected for you team, FrontEnd will
apply this configuration, skip these settings and go directly to perform the
initial synchronization.Otherwise,
you will be prompted to select the Sync configuration.
The first decision you need to make when configuring
synchronization is whether to use Tethered or Non-Tethered mode
for contact synchronization. This mode determines how contacts are synced from
SuiteCRM to Outlook and how related records are accessed from within Outlook.
In Tethered Mode, contacts are not synced from
SuiteCRM to Outlook during the initial sync phase. When FrontEnd requires
information about a contact or any of its related records, it will perform a
real-time search on SuiteCRM to retrieve the contact information and all of its
relationships. The contact will then be synced to Outlook so next time, the
information will be immediately available. This is what we refer to as 'Sync on
In Non-Tethered Mode, contacts will be synced from
SuiteCRM to Outlook depending on which contacts were marked on SuiteCRM for
synchronization with Outlook. In this mode, when FrontEnd requires information
about a contact, it will search in Outlook and present the information directly
from Outlook. If the contact is not found in Outlook, FrontEnd will prompt you
to search for the contact in SuiteCRM and, if found, sync it to Outlook or otherwise
create a new contact.
Each mode has pros and cons to consider but the decision is
primarily driven by the amount of contacts that users may need to sync to their
Outlook. It's important to understand that there are two independent
synchronization processes running at the same time. Outlook synchronization
with the Exchange server and Outlook synchronization with SuiteCRM. Therefore,
its highly recommended to keep the number of contacts to a reasonable amount
and not exceed several thousands contacts in your Outlook contact folder.
Also, please be aware that the behavior of the side panel also
depends on whether Tethered mode or Non-Tethered mode is
After selecting the mode, click 'Next' to proceed with
configuring the sync settings for each module.
If you've selected tethered mode, you can enable the following:
You can turn on/off contact sync as well as select the direction to sync
contacts: SuiteCRM to Outlook and Outlook to SuiteCRM.
Upon the initial sync, the contacts that will be synced are
those contacts that are marked on SuiteCRM as 'Sync to Mail Client'. This is a
selection that you make on the server side and it is a per user selection. Each
user may select to sync a different set of contacts.
Click the link to view how many contacts are marked to be
synced on your SuiteCRM user account.
Note: If you are upgrading from version 3.x, FrontEnd will
maintain backward compatibility and keep the same contact synchronization settings
you have been using. It will not apply the new settings.
Accounts Sync Configuration
Click the link to view how many
accounts meet the sync criteria that you specified.
Opportunities Sync Configuration
Click the link to view how many
opportunities meet the sync criteria that you specified.
Cases Sync Configuration
Click the link to view how many
cases meet the sync criteria that you specified.
Leads Sync Configuration
You can also specify a cleanup option
to automatically remove any inactive leads from Outlook.
Meetings / Calls Sync Configuration
Click the link to view how many
meetings / calls meet the sync criteria that you specified.
Click the link to view how many
tasks meet the sync criteria that you specified.
Notes Sync Configuration
Click the link to view how many
notes meet the sync criteria that you specified.
The modules described in the sections above are selected by default for
synchronization. You may choose to also sync other standard modules such as
projects, contracts, quotes etc. which are by default turned off. You may also
choose to also sync custom modules.
Once you've configured the filters for the various modules,
the system will prompt you to start synchronization. The Sync Now dialog allows
you to select the type of items that you wish to sync to Outlook.
Sync Now
Select the items you wish to sync and click 'Sync Now'.
Note: The initial sync cycle may take
some time depending on the amount of records you have in your SuiteCRM account.
During this time, the synchronization process will run in the background and
you will be able to continue working with Outlook. If you prefer not to run the
initial sync process at this time, click Close. You will be able to initiate
this process at any time by clicking the Sync Now button on the toolbar.
Upon Clicking 'Sync Now', the following dialog will come up
to inform you that process will now continue on the background via the Implicit
FrontEnd Taskbar application (as shown in the screenshot). The taskbar
application will display bubble notifications at the end of each phase in the
process and you can click on these bubbles to get additional status
Initial Sync Notification
The Implicit FrontEnd taskbar icon will continue spinning
until the initial sync phase is completed. If you'd like to view detailed
information about which items are being sync, right-click on the taskbar app
and select 'Sync Status'
FrontEnd Taskbar App
Sync Status
Note: During the initial sync, all FrontEnd toolbar buttons
and menus are disabled until the process completes, at which point all
functionality is enabled.
You can view and edit the Implicit FrontEnd settings by
clicking the "Options" menu under the drop-down button on the toolbar:
General Options
This section displays your account information: SuiteCRM
instance you are connected to and your user name and password. You can click
Verify to make sure you can log in to the server.
Web services protocol is set to SOAP for SuiteCRM
If there have been any changes to your LDAP or Single-Sign-On
settings, you can modify these settings directly from the general options tab.
This section allows you to configure several settings
related to synchronization:
For support purposes, you may be asked to enable logging,
select the maximum size of the log file and view the log.
See Sync Configuration
Email archiving options allow you to define the settings and rules for archiving
incoming and outgoing email:
Email Archiving Options
You can select one of the following options:
You can also use the Email archiving rules engine to create rules to archive
specific emails depending on different sets of parameters such as the email
addresses of senders/recipients, the account it was sent from / received,
words/phrases in the email subject and conversation topics. For more
information see section X.X
Side Panel Configuration Options
This Side Panel configuration tab allows you to
select which modules (out of the ones that you enabled under the sync configuration
tab) will appear on the Side Panel and their order of appearance. Simply
enable the ones you would like to see and use the arrow buttons to re-order the
list. You may also configure the maximum number of records to show under each
module in the Side Panel.
FrontEnd creates three lists by default:
In addition, you can create your own custom lists via the CRM Action Items
settings. Custom lists are very useful in many different scenarios: If you are
sales, marketing or support person, you can use custom lists to:
When you snooze an email, the list that you configure as default
will automatically be selected, but you can select the list that is most
appropriate for the particular email.
Additional configurable settings include:
For more information see CRM Action Items
Advanced Configuration Options
The Advanced Configuration tab allows you to:
Caution: Reset Configuration will
retain all the native Outlook data: contacts, calendar, tasks and emails but
will remove all the non-native Outlook items such as accounts, opportunities
The ribbon consists of the following:
FrontEnd Email side panel is an extremely useful and
functional feature to view pertinent CRM information related to emails and take
immediate actions.
Side panel
The side panel is divided into sections:
The side panel shows the contact information for the contact/lead and the
account and supports the following actions:
If there are multiple recipients in the email message, you'll notice that there
is a small drop down arrow which shows you the email addresses of all
recipients and allows you to switch the side panel to display the information
for the select recipient:
Below the contact and account information, the side panel display the modules
that you have selected to show under Side Panel Options
including the number of records under each module type.
The behavior of the side panel depends on whether Tethered mode or
Non-Tethered mode is selected and whether or not the specific module
is being synchronized to Outlook.
In Tethered Mode the records related to the contact and the account are
retrieved from SuiteCRM in real-time and therefore the list of records that you
are seeing the side panel is the actual list from SuiteCRM. When you open a record
for viewing/editing, if the record has been synced to Outlook, then the record
would open in Outlook, otherwise it will open in SuiteCRM.
When you create a new record, if the module is selected for
sync, the record will be created in Outlook and then synced to SuiteCRM,
otherwise FrontEnd will direct you to the appropriate SuiteCRM page to create a
record directly in SuiteCRM.
In Non-Tethered Mode, the records related to the contact and the account
are retrieved from Outlook and therefore may or may not correspond in real-time
with the list of records that you are seeing in SuiteCRM (depending if they
have already been synced). When you open a record for viewing/editing, the
record would open in Outlook. When you create a new record, it will be created
in Outlook and then synced to SuiteCRM.
Similar to user actions for contact/account, FrontEnd allows you to:
Note: There is one exception in the side panel logic - When
you add a new opportunity or a case directly from the side-panel (and both are
synced to Outlook), the appropriate form opens up and allows you to enter the
information. Upon saving, FrontEnd will also create the record on SuiteCRM in
real-time rather than wait until the next sync cycle. The reason for that is the
need to archive the email to the new record at the same time of creating it.
If the email is received from an unknown contact or a lead it will display an
'Unknow contact' message
In Tethered Mode - Since FrontEnd always prefroms real-time search for
the contact on SuiteCRM, unknown means 'not found' on SuiteCRM and therefore
'Search in SuiteCRM link' is not visible. You can then create a new contact or
lead record directly in SuiteCRM.
In Non-Tethered mode - Unknown means it wasn't found in Outlook and it
can potentially exist in SuiteCRM, therefore the system allows you to search
for it and if found it will be automatically synced to Outlook at that time and
the relevant information will then be displayed in the side panel.
You can then create a new contact or lead record in Outlook
and sync it to SuiteCRM. When creating a new contact, FrontEnd will prompt you
to select the account for which the contact should be created:
Account Selection
If the account exists in
Outlook, simply start typing the name and it will display the matching account.
If the account does not exist in Outlook, the system will search SuiteCRM for
the account name you entered and if found (if for example the account is
assigned to another user) it will sync it to Outlook. Otherwise, it will prompt
you to confirm creation of a new account and display an Outlook contact form
with the account already selected.
Implicit FrontEnd will extract the name an email address
from the email, and display a lead form with these fields pre-populated so that
you can enter the rest of the lead information. The lead will then be created
on SuiteCRM and synced to Outlook.
With all three options, upon completing the creation and
sync of the account, contact or lead, the selected email will be automatically
archived to that record.
The shortcuts menu allows you immediate access to various FrontEnd
Snooze email to create an Action Item. See CRM Action Items
Clicking on any of the CRM modules buttons on the ribbon launches the CRM
module Browse Window.
This allows you to view the various lists of SuiteCRM
modules: accounts, opportunities, cases, leads, notes and any additional module
you have selected to sync to Outlook, including custom modules.
The list displays all records that have been synced to
Outlook. From the browse window, you can:
You can search for accounts in Outlook or un-synced accounts on SuiteCRM
by any of the account fields:
When you search for records (leads in this example) in
SuiteCRM you'll notice that the items that have been already synced to Outlook
are grayed out and their icon is a regular lead icon while the items that have
not yet been synced, have normal font with a globe icon.
To sync records from SuiteCRM to Outlook, simply select the records
and click "Sync to Outlook".
Opening an account record that has been synced to Outlook opens the account's
form for viewing/editing:
Account Form
The account form has multiple tabs:
Related data includes list of any
SuiteCRM items that were synced with Outlook (or created in Outlook and synced
to SuiteCRM):
Clicking on any item in any of the lists will open the item
in Outlook. Documents will be opened in their native application (Word, Excel,
Acrobat, etc.)
Users may also add items directly into the account by
clicking New. Note that the new item will automatically be related to the
selected account.
Opening an opportunity record that has been synced to Outlook opens the
opportunity's form for viewing/editing:
Opening a case record that has been synced to Outlook opens the case's form for
Opening a lead record that has been synced to Outlook opens the lead's form for
Opening a note record that has been synced to Outlook opens the note's form for
Opening a quote record that has been synced to Outlook opens
the quote's form for viewing/editing:
Other CRM modules' forms include: Projects, contracts, bugs, processes etc.
Implicit FrontEnd integration with Outlook allows you to take full advantage of
the rich functionality that Outlook provides for managing contacts. As you can
see in the screenshot below, an Implicit FrontEnd pane (called "Form Region")
extends the standard contact form to offer SuiteCRM-specific functionality.
Contact Form
Selecting to sync an Outlook contact with SuiteCRM marks the
item as a green Outlook category to provide you with a noticeable visual
indicator that this contact is synced (as oppose to personal contacts that
should not be synced with SuiteCRM). Any SuiteCRM contacts that are synced to
Outlook will automatically be marked as green.
Through the extended contact form you can select to archive
any email received from or sent to this contact and automatically associate it
with the contact and its account.
Clicking the "Activities and History" link will launch the
contact's list of all related records.
Similar to emails, the Side panel extends the Outlook's contact list view and
provides detailed information on the selected contact (see section 5.1).
Through the side panel you can view/edit any SuiteCRM items related to the
contact or the account as well as create new items.
To search for contacts on the SuiteCRM server (which may or may not have been
synced to Outlook), select the contact folder and click the Contacts Search button
on the Implicit FrontEnd ribbon (toolbar):
Note: Contacts which have not been synced to Outlook will show up with
an icon of a green globe on top of the standard contact icon. To sync them to
Outlook, select the set of contacts that you wish to sync and click "Sync to
Outlook". Notice that after the synchronization, their icon changes to the
standard contact icon.
Calendars are also native to Outlook and the Implicit
FrontEnd integration with Outlook allows you to take full advantage of the rich
functionality that Outlook provides for managing calendar events and
synchronizing your meetings with SuiteCRM calendars.
Similar to the contact form, Implicit FrontEnd form region
extends the standard calendar form to offer SuiteCRM-specific functionality.
Selecting to sync an Outlook meeting with SuiteCRM marks the item as a green
Outlook category to provide you with a noticeable visual indicator that this
meeting is synced (as oppose to personal appointments / meetings that should
not be synced with SuiteCRM). Any SuiteCRM meetings that are synced to Outlook
will automatically be marked as green.
Note: Outlook makes a distinction between
appointments which are calendar events without attendees and meetings where an
email invite is sent to other meeting attendees. Implicit FrontEnd allows you
to sync both appointments and meetings with SuiteCRM.
When sending a meeting invite to SuiteCRM contacts, the
meetings will be synced to your SuiteCRM calendar as well as archived to the
contact's record on both SuiteCRM and Outlook. Similarly, when accepting a
meeting invitation from a SuiteCRM contact or a lead, the meeting will automatically
be synced and archived accordingly.
Note: At the bottom of the calendar form you can
optionally specify if the meeting is related to other SuiteCRM items such as
account, opportunity, case, contact etc. In this case, in addition to syncing
the meeting with the contacts record, it will also be associated with the item
you specified.
Side panel - Calendar
You can view/edit and create new meetings directly from each
of the views and automatically associate them with the related item.
Note: Active meetings show up under Activities. Past
meetings which were held, show up under the History tab.
Implicit FrontEnd form region extends the standard task form
to offer SuiteCRM-specific functionality.
Task Form
Selecting to sync an Outlook task with SuiteCRM marks the
item as a green Outlook category to provide you with a noticeable visual
indicator that this task is synced. Any SuiteCRM tasks that are synced to
Outlook will automatically be marked as green.
At the bottom of the task form you can specify what the task
is related to and separately the contact involved.
FrontEnd provides multiple methods
of archiving emails to CRM records:
The easiest way to archive an email to a CRM record is to drag the email from
its folder in Outlook and drop it on a CRM record in the side panel. You can
drop it on a contact, lead, account, opportunity, case etc. If you drop it on a
contact record, it will be automatically archived to the contact and its
account and vice versa.
When an email is dropped on a CRM module, the email and
attachments (if enabled) are uploaded to SuiteCRM and are associated with the
selected record.
To manually archive one or more email messages from an Outlook folder (e.g.
Inbox), select the email(s) and click the Archive Email button on the toolbar
or right-click and select Archive Email from the context menu. Depending on the
settings of the email archiving that you configured under
Email Archiving Options, the system will execute
the following logic:
Email Archive
The archive dialog provides you with three options to
associate the archived email:
You can also choose to create a follow up meeting, call or
task on the specified date in order to follow up on the customer
correspondence. This will automatically create an Outlook meeting or task and
sync it with SuiteCRM. You can also choose to automatically create a new
opportunity or case record upon archiving the email.
When you select a single email to archive, the subject field
displays the subject of the email and allows you to modify the subject of the
archived email.
To archive an outgoing email, simply compose the email and
instead of clicking Send, click "Archive and Send" as show below. The system
will prompt you to archive the email by displaying the same archive dialog as
for incoming messages.
Auto Email archiving can be configured under Email Archiving Settings:
You can set different rules for incoming email or Outgoing
emails. You have the following options:
Caution: Depending on the
amount of emails you are receiving/sending and the size of their attachments,
this option may consume significant storage space on the SuiteCRM server
Email Archive Rule per Contact
You can also set a similar rule
at the account level such that any email received from or sent to the account
email domain name will be archived
Email Archive Rule per Account
To archive all inbound and outbound emails that are part of one conversation thread,
select an email message and click "Archive Conversation" (right-click menu, ribbon
button or blue-menu shortcut).
Outlook has the ability to group emails together into what Microsoft defines as
a conversation which constitutes a number of parameters: subject, group of
email recipients, devices, etc.
Implicit FrontEnd leverages this native Outlook functionality to allow you to archive
all emails that are part of the same conversation to SuiteCRM and associate it with
specific CRM records. You may choose to archive each email to its respective
contacts/accounts or a specific CRM record. Since a conversation typically revolves
around a specific topic, you have the ability to be more granular than just archiving
to contact/accounts records and select the specific record CRM record such as a specific
opportunity or a case.
Upon selecting "Archive Conversation", you will be prompted with the above dialog
allowing you to select the following:
Note: Please be aware that the list of emails may sometimes not be accurate or complete, depending on a variety of circumstances. For example:
Upon clicking 'Archive', FrontEnd will start archiving all the emails you have selected.
The archive process runs in the background so you can continue working with Outlook in
parallel. If at any time, you'd like to see the status, you can do so by right-clicking
on the FrontEnd taskbar app and selecting 'Upload queue'.
See Email Archiving Rules under Email Rules Engine
When you are composing a new email, or replaying to an email
from a client, there are many situations where you would want to use an email
template in order to standardize the format. For example, if you are responding
to a request for quote from a customer or an email related to a specific type
of case, you may want to have an email template ready on the CRM server so that
all users would respond with a template that has been especially created for
enterprise-wide standardized use.
Using an email template also requires the ability to merge information
from CRM records directly into the template such as first/last name, title,
company name, address etc.
FrontEnd provides the ability to select email templates from
SuiteCRM directly from Outlook compose email window and merge it with CRM
records' information.
To select the email template and initiate
a mail merge, click on 'Email Template' FrontEnd ribbon. A pane will show up on
the right-hand side of the email compose window. Select the template you'd like
to use. You'll be prompted to confirm and the template will be loaded into the
email window:
Depending on the type of merge fields in the template, the
side panel will display a set of drop down controls to allow you to select the
CRM records to merge with. If you are replying to a message that you received
for a known CRM contact/lead and account, the side panel will automatically
populate these fields from the email.
Upon clicking Merge, the CRM record information will
be merged with the template:
When you are composing a new email or replaying to an email
from a client, you can attach documents directly from SuiteCRM. Simply click
the 'Attach from SuiteCRM' button. A search window will open up and
allow you to search for the document you are looking for:
Select the document. It will be downloaded and attached to
the email.
The Email Rules engine allows you to create different rules for processing incoming
or outgoing emails and perform an action. There are currently two types of actions:
FrontEnd version 4 introduced a new method of archiving emails. Similar to
Outlook's native rules engine, you can define different rules for email
You can create new rules, modify, enable/disable or
delete them.
Under Rule Description you can see a summary of the rule: From/To, subject
contains, and the CRM to which FrontEnd should archive the email.
A rule consists of the following:
FrontEnd allows you to create rule directly from the side-panel for the
contact, lead or account that is being displayed based on the currently
selected email. The following example shows an email that was received from
Jane Connely at JBC Bank. FrontEnd identifies the contact and the account and
automatically allows you to define a rule for them.
The biggest drawback of auto-archiving is that it is too broad. You can set
rules to archive all email correspondence with a particular contact or all
emails to/from all individuals within an account.
FrontEnd 4 introduces a new method of archiving emails based
on a specific conversation. Just as Outlook allows you to view emails by
threads of conversations, you can now set rules based on these conversations. A
conversation is identified by a Topic and a set of email senders and
recipients and Outlook has the ability to associate all emails that are related
to the same topic and are sent, replied to or forwarded by any of these senders/recipients
into one conversation thread. Very often the topic is specific to an
opportunity or a case or other CRM modules, therefore allowing you to be much
more granular in archiving emails to specific CRM records.
The following examples shows a rule based on a conversation
topic: "Quote for 192 new units" which is archived to the corresponding
You can use the rules engine to create rules to archive emails to case records.
These rules are very useful when you use a support ticket system to manage all support emails.
In this case the support ticket system has its own format of email subjects e.g.:
email start or contain a sub-string 'Case: 9011257' where 9011257 is the ticket or case number.
You can change this sub-string to match your own format. In this scenario, you have the following options:
FrontEnd allows you to create and manage rules for automatically converting
inbound and outbound emails into action items:
An action item rule consists of the following:
FrontEnd allows you to create a rule directly from the side-panel for the contact,
lead or account that is being displayed based on the currently selected email.
The following example shows an email that was received from Jane Connely at JBC Bank.
FrontEnd identifies the contact and the account and automatically allows you to define a rule for them.
You can create rules to automatically create new CRM 'Case' records. It is very useful when
support emails are either send from a specific email address (e.g. your web site support forms
are sent from firstname.lastname@example.com) or that are sent to a specific email address such as email@example.com.
In these scenarios, you can create a rule to intercept such emails and automatically create 'Case'
records based on the information in the emails. FrontEnd will examine all inbound and outbound
emails to find a match and if found will create a new 'case' record and archive the email to the record.
CRM Action items are designed to help you manage your daily
activities as they relate to processing, prioritizing and responding to inbound
email. Most sales, marketing and support people receive a large amount of
emails from clients and leads on a daily basis. Processing and responding to
these emails consume a significant amount of time every day. FrontEnd new
action items
is a tool that makes you more productive
by helping you manage your email correspondence with your customers in the
context of your daily CRM work and your CRM data. It helps you manage the
process of sorting, prioritizing and keeping track of the emails that you need
to respond to. It also ensures that the most important emails that require your
attention and follow up are always on top of your priority list.
You can create action items in one of two ways:
When you review received emails, if you do not wish to
respond to them immediately, click the snooze button on the email side-panel
The selected email will be added to your Action Items'
list and the view will switch to a Snooze view:
In Snooze view, you have access to the following
To snooze an email:
The logic for selecting the 'Related To' record is
as follows:
In addition, you can create your own custom lists via the CRM Action Items
settings. Custom lists are very useful in many different scenarios: If you are
sales, marketing or support person,
you can use custom lists to:
When you snooze an email, it will show up in the CRM Action Items browse
window under the list the you selected. To browse the different list, simply
select the list via the drop down on the right-hand side of the ribbon.
The Action Items browse window offers two viewing modes:
You can re-prioritize action items only when you are in 'Group by Date' viewing
When you're done with an action item, click 'Mark as Done.
If the item is not a 'My Radar' Item - It will be moved from
the current list to the 'Completed' items list for a period that you
specified under Action Items settings after which it will be purged.
'Dismiss' will simply remove the action item.
Items marked as 'My Radar' are handled differently than regular action
items. They are highlighted in the different lists but are also visible in the
'My Radar'list which shows all items marked as 'My Radar'.
If you selected to always show the latest email in each
conversation, FrontEnd will monitor the incoming and outgoing email flow to
identify emails that are part of the 'My Radar' conversation thread and
will keep refreshing the action items so that you'll always have visibility to
the latest correspondence.
When you are done responding to a 'My Radar' it will
be moved to the 'Completed' list, however, it will continue to be listed under
the 'My Radar' list and will continue to be refreshed until you dismiss
it from the 'My Radar' list. This allows you to keep track of important
matters even after you responded to the latest email in the corresponding
conversation. For example: if you may receive an RFQ from a customer and sent the
quote, you might want to keep the item on your radar list and set a reminder so
that you can follow up if the customer does not respond within a certain amount
of time.
To add custom fields to a standard SuiteCRM module, go to Options > sync
Configuration, select the module and click "Custom Fields".
Implicit FrontEnd will display a list of drop-down lists
arranged in two columns. Each of the controls will contain a list of custom
fields that are defined on the SuiteCRM server for the module you have chosen.
Select the fields you would like to display in Outlook. Once a field is
selected it will be removed from the list of available custom fields. This
allows you to select the fields you would like to sync to Outlook as well as
define the layout of the form in Outlook.
The following example illustrates custom fields being added
to the Contacts module:
Contact - Custom Fields
You may also select a blank entry to create a separator in
the form.
Once the fields have been selected, click Save to go back to
the Sync Configuration dialog, click "Sync All". "Sync Now" dialog will show
up. You can now click the Sync Now link that corresponds to the module you have
modified. This will synchronize all the custom fields you selected from
SuiteCRM to Outlook.
Once you have synchronized the custom fields, open a contact
from in Outlook and click "Custom Fields".
Contact - Custom Fields Form in Outlook
As you can see the form layout corresponds to the layout you
selected. Each field will be displayed depending on its type: text entry, list
control, date, checkbox, etc.
To add a SuiteCRM custom module, go to Options > sync Configuration, and
select the module for the list of available modules.
Adding Custom Module
Click the checkboxes below it to enable this module and
select the direction of sync.
Click "Custom Fields" and follow the directions in section
11.1 on how to add custom fields to your module. This step is exactly the same
whether you're creating a custom module or adding custom fields to a standard
Once you've selected the custom fields, click the "Columns"
tab and define the columns. Those are the columns that will be used when
displaying lists of the custom module you have chosen:
Custom Module - Columns
Once the fields /columns have been selected, click Save to
go back to the Sync Configuration dialog, click "Sync All". "Sync Now" dialog
will show up. At the bottom you'll see a new type of items called "Other". This
represents all the additional modules not explicitly listed. Click the Sync Now
link next to "Others". This will synchronize all the custom module items from
SuiteCRM to Outlook.
Once you've added one or more custom modules they would show
up in the menu under "More":
View Custom Modules
Implicit FrontEnd provide tight integration not just with Microsoft Outlook but
with Microsoft Word and Excel. As part of Implicit FrontEnd installation on
your PC, a Side panel will be added to Microsoft Word and Excel.
Word / Excel Side panel
This Side panel allows you to archive Office documents to
SuiteCRM directly from within Office apps. To archive a document follow these
There is no need for any explicit
upload. The document will be automatically archived to the SuiteCRM record that
you have specified upon the next synchronization cycle.
To archive non-office documents such as Adobe PDF, browse to the folder, select
the document, right-click and select Send To -> Implicit FrontEnd.
The following dialog will prompt you to select the SuiteCRM
record to archive the document to:
Archiving non-Office Documents
Implicit FrontEnd allow users not only to access most of SuiteCRM functionality
from within Outlook but also access Outlook from their Web browser as they are
working with SuiteCRM.
Currently support browsers include: Microsoft Internet Explorer (IE) and Google Chrome.
The functionality and user interface of the Implicit FrontEnd plug-in is identical
across the two browser but the initial behavior of each browsers after installation
is slightly different. In the next two sections, we will describe the specific
behavior of each browser and in section 13.3 we will describe the common functionality.
Upon launching IE for the first time after installation, IE will display the following
message at the bottom of its window and prompting you to enable the plug-in:
IE message to enable Plug-in
Once enabled, you will notice that a new Implicit FrontEnd toolbar is added. Upon
attempting to access Outlook from within the browser for the first time, you will
be prompted to allow such access. To avoid being prompted again select "Do not
show me the warning for this program again."
IE message to enable access
Upon launching Chrome for the first time after installation, Chrome will display
the following message at the bottom of its window and prompting you to enable the plug-in:
Chrome message to enable Plug-in
The Plug-in menus are context sensitive. They dynamically adjust to the URL displayed
in the browser. When you are logged out of SuiteCRM, all functions will be unavailable
except for login and About.
Once you are logged in to SuiteCRM, the menu will continue to adjust itself based on
the item that is currently selected in the browser. The following example shows the
available functionality when you select an email that was archived to SuiteCRM.
The following is a list of all available functions:
Upon installing Implicit FrontEnd on your desktop, you'll
notice that an icon is added to your Windows taskbar
Taskbar Application
The taskbar application is responsible for the following:
Queuing up emails and documents for uploading to SuiteCRM is
necessary in order to support offline mode (see Offline Mode). At any time, you
can view the upload queue to see the messages and files being uploaded, suspend
and resume the upload process as well as re-order the queue if necessary.
Upload Queue
Most of Implicit FrontEnd functionality is available in
offline mode. You have full access to all items that have been synchronized to
Outlook. You can create new items or modify existing items. You can also
archive email messages and documents. All your changes will be queued by Implicit
FrontEnd and automatically synced with SuiteCRM when you re-connect to the
The only exceptions which do not work in offline mode are
those functions that require real-time access to the server:
FrontEnd supports the three methods of user authentication that SuiteCRM
Depending on which method of authentication you enabled
on the server side, you'll need to instruct your users to configure the same
method upon their first login to SuiteCRM
If you have enabled LDAP authentication on your SuiteCRM instance, make sure to
set a value for the encryption key. SuiteCRM does not enforce non-blank
encryption key but login via web services requires a non-blank encryption key.
If you enabled Single Sign On with SAML authentication,
your users will not be required to enter their credentials in FrontEnd.
Instead, they will be authenticated (prompted to login) by the SMAL provider
that you have configured on your SuiteCRM instance. The user experience is
dependent on the specific SAML provider. For example, if your organization is
based on Active Directory, then you would probably be using Active Directory
Federation Services (ADFS) as the SAML server. In this case users will be
prompted to login through the following dialog:
ADFS Authentication
The same authentication methods and user credentials are
configurable via the Options dialog in case users need to change the password
or the login method:
FrontEnd 4 enables CRM administrators to centrally manage the FrontEnd
configuration on users' desktops. Administrators can create a configuration and
publish it to one or more SuiteCRM team (or SuiteCRM security Groups).
A FrontEnd configuration is a collection of all settings under
options including:
When users with CRM administration privileges are logged in
to FrontEnd, the software will show an additional tab under options called 'Adminstration'
which is otherwise hidden for regular users.
Once you have configured all the settings, you can publish
them as one configuration to:
You can repeat this process as many times as you want. If
you need different configurations for different teams, simply create the
configuration, publish to the team(s), then modify the configuration and
publish to a different set of teams.
You can choose to allow users to modify their own settings
by checking the box. Otherwise, the settings will be read-only. Users may view
them but will not be able to modify them. The only exceptions are:
Once you publish a configuration for a specific team, each
user who is a member of this team will be forced to use this configuration.
It is highly recommended that prior to installing FrontEnd on users' desktops, you
install it first on your desktop and experiment with the settings to understand
how they work. Once you establish the desired settings for each team, publish
these configurations to the teams. Then send users the link to install the
software. Upon launching Outlook for the first time after installation, users
will be prompted with the following notifications:
If the user is a member of a single team and FrontEnd
detects a configuration for this team:
If the user is a member of multiple teams, the user will be
prompted to select the configuration (team) to apply:
When the team is selected, FrontEnd will apply the
configuration for that team, skip the settings and go directly to perform the
initial sync with SuiteCRM.
You can modify each team's configuration and re-publish dynamically. Simply select
the team and click 'Load Configuration'. The configuration will be
loaded back and applied to your system. You can then make changes and
re-publish to the team(s). You can also use this mechanism to create a
configuration for one team, load it back, modify it and publish to another
If you publish a new configuration to a certain team, users
who are members of this team, will receive it upon the next time they launch
It's important to understand which settings you can modify
dynamically and which settings can take effect only upon the first time that user
configure FrontEnd. Most of the settings can be modified dynamically except for
the following:
Each module has a section that contains settings that apply to
'Initial Sync'. These settings are used to determine which records should be
initially synced from SuiteCRM to Outlook. Upon competition of the initial sync
they become read-only (except for administrators which may change them at any
time so they can be applied to configurations that they publish to teams).
For example, if you have configured to sync accounts that
have been created or modified within the last 3 months timeframe, this setting
will only be used once and even if you change it dynamically, it will not take
effect again unless users reset their configuration and re-initiate an initial
sync cycle.
Note: As an admin, the initial sync settings are always enabled on your
desktop in order to allow you to configure them for the purpose of creating and
publishing different configurations for teams, but if you have already went
through the initial sync on your desktop, any changes that you make to the
initial sync settings will not take effect on your own configuration.
FrontEnd allows you to set modules-level permissions which modules can be
created or modified by users from within Outlook. These permissions are enforced
in addition to the native permissions you set per user on SuiteCRM that define
access and modification rights. In order for users to create or modify a record
of a certain module type bit sets of permissions need to be enabled. If you
disable permissions in FrontEnd only, users will still be able to create/modify
them directly on the CRM.
As a SuiteCRM administrator, you have access to manage FrontEnd licenses for
your users (this functionality is only available to administrators):
You will be redirected to the Implicit FrontEnd licensing portal where you can:


text:
TORONTO, May 27 (Reuters) - Canada's main stock index was little changed on Tuesday, with a rise in shares of Bank of Nova Scotia following the lender's quarterly results offset by weakness in the gold-mining sector after the bullion price declined. The Toronto Stock Exchange's S&P/TSX composite index was down 4.93 points, or 0.03 percent, at 14,710.76 shortly after the open. (Reporting by John Tilak; Editing by James Dalgleish)
Our Standards: The Thomson Reuters Trust Principles.

subset: commoncrawl


text:
Setting Up LEMP Stack On Ubuntu 15 10Abstract
In the beginning, the combination of Linux Apache MySQL PHP became affectionately known as the LAMP stack. Now a new breed of webserver is upon us in the form of nginx and growing in popularity. This tutorial shows how the combination of Linux NGINX MySQL PHP, or the LEMP stack can be setup on Ubuntu with a minimum of fuss. At the time of this writing, the ubuntu server is 15.10.Installing Packages
Before installing any new packages, be sure the system is up to date.
As a personal preference, using vim for GIT commits is prefered, so remove nano and intall vim. If nano is left installed, GIT will default to using nano rather than the wholesome goodness of vim.
sudo apt-get install vim
Install the nginx web server
Install the MySQL server and client
And install PHP
Finally restart the web server
You should now be able to see the default index page at http://localhost.Configuration
Unlike the installation of LAMP, things do not 'just work' with the LEMP stack, and a little configuration is required. Notably, to PHP.
A small change needs to be made to the php.ini file for pathinfo.
Find the line below, even if commented out, uncomment it.
And change it to
Finally, the configuration file for the domain (loalhost) needs to be updated. A working file has been supplied here, which supports PHP being served by NGINX on port 80. Edit the existing file, or simply copy this file in its place. Remember to make a backup.
The configuration file can be found in /etc/nginx/sites-available/default
# Default server configuration # server { listen 80 default_server; listen [::]:80 default_server; root /var/www/html; # Add index.php to the list if you are using PHP index index.php index.html index.htm index.nginx-debian.html; server_name _; location / { # First attempt to serve request as file, then # as directory, then fall back to displaying a 404. try_files $uri $uri/ =404; } location ~ \.php$ { # # NOTE: You should have "cgi.fix_pathinfo = 0;" in php.ini # With php5-fpm: fastcgi_pass unix:/var/run/php5-fpm.sock; fastcgi_index index.php; include fastcgi.conf; } }
That just about does it for configuration. All that is now required is to create a PHP file for testing.
In /var/www/html create a file called index.php and in the file put
<?php phpinfo(); ?>
Finally, restart php-fpm and nginx
sudo service nginx restart
Nothing to see here, move along...


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Thinklogical Introduces New Products, Demonstrates High Productivity Post Production Workflow at NAB Show 2013
Performance Benefits of Fiber Optic Video and KVM Routing and Extension Highlighted in Booth N2819
MILFORD, Conn. – Thinklogical LLC, a global manufacturer of secure fiber optic video and KVM routing and extension systems, announced today it will be introducing new products and demonstrating a high-productivity post-production video editing workflow at its booth #N2819 at NAB Show 2013 (www.nabshow.com/), April 8-11, 2013 at the Las Vegas Convention Center.
The demonstrations highlight how Thinklogical's fiber optic-based video and KVM routing and extension solutions address many of the complex challenges facing today's broadcast and video post-production professionals. The Thinklogical booth will feature a range of product demonstrations, including:
Performance and Productivity for Video Editing Workflows
Experience the high performance and productivity of Thinklogical's extension and switching capabilities in our Post Production suite demonstration. Sit at a typical Post Production desk and use our innovative new tablet-based, touch-enabled control software to switch sources and destinations with no latency.
Flexible and Efficient Modular System Design
Review our new Q-Series modular system design, supporting a breadth of video, audio and peripheral data connections in a flexible design that accommodates the design requirements you know about today, while allowing for expansion and implementation of requirements that you may develop in the future.
New Industry-Leading Digital Cinema 4K Products
See our industry first 4K SMPTE/Digital Cinema extension solutions. These products extend 4K signals from four HD-SDI inputs or two 3G inputs over a single multi-mode or single mode fiber, with no compression, latency, artifacts or lost frames.
Enhanced Control Software Interface
View our new On-Screen Display, X4 Configurator system, providing centralized management and seamless integration of Thinklogical systems within your application.
Simplified Video Wall Integration
Learn how Thinklogical and Mitsubishi Electric Visual Solutions (www.mevsa.com/) have collaborated to integrate Thinklogical DVI input circuitry directly into Mitsubishi high performance video wall displays. Applications can now be deployed without additional equipment and copper-wire cabling between the video source and the display wall.
For more information or to arrange an appointment at the show, please contact Thinklogical at (800) 291-3211, [email protected], or visit thinklogical.com.
An interactive map showing the location of the Thinklogical booth at NAB Show 2013 can be found here: http://www.mapyourshow.com/shows/index.cfm?Show_ID=nab13&exhid=103470&bo…
About Thinklogical
Thinklogical is the leading manufacturer and provider of fiber optic KVM, video, audio, and peripheral extension and routing solutions. Thinklogical offers the only fiber optic KVM routers in the world that are accredited to The Common Criteria, EAL4 and TEMPEST. Government, entertainment, scientific and industrial customers worldwide rely on Thinklogical's products and solutions for security, high performance, continuous operation and ease of integration. Thinklogical products are designed and manufactured in the USA.
Thinklogical is headquartered in Milford, Connecticut and is privately held by Riverside Partners, LLC, Boston, MA (www.riversidepartners.com). For more information about Thinklogical products and services, please visit thinklogical.com. Follow Thinklogical on LinkedIn at www.linkedin.com/company/thinklogical.
Media Contact
Robert Ventresca
(203) 647-8728
[email protected]


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Aluminium rafter supported hip bars are long lasting and durable glazing bars. They screw down and connect directly into the timber frame, prevent rain from leaking through the glazing, and they help support the weight of the glazing and frame.
The use of aluminium means that these bars are lightweight so are easy to install, but they are also corrosion proof and rust resistant. Installation is made even easier with the snap-on upper profile. This plastic profile has an umbrella style design, forcing water down the roof of the conservatory and into the guttering, and because these sections simply snap on, it negates the need to apply extra fittings.
At Glazing Systems, we stock a selection of widths and lengths of aluminium hip bar, all competitively priced, and we also offer additional end caps, along with the polycarbonate sheeting you need for your roof. Browse the site or contact us with any questions or queries you have about the products we sell or the services we offer.
Lightweight And Durable
Aluminium hip bars are made using an aluminium core, as well as aluminium components. Aluminium is preferred because it is lightweight but is very strong. It will take the weight of double-glazed glass or thick polycarbonate sheeting and, despite these benefits, it is light and easy to install, giving you the best of both worlds.
Strength And Rigidity
The aluminium rafter supported hip bars attach directly to the timber frame of the building. This gives them greater strength and rigidity than self-supporting bars. Rafter supported beams are advised where a beam is present and accessible, and also for use with glass panes and with some heavier polycarbonate sheets.
End Caps
End caps ensure that the bars and frames are stable and secure. They are attached to the end of the glazing bar, which means that they are prone to the elements. Plastic caps can become damaged and they can warp and bend in certain weather conditions. Aluminium end caps, one of which is included with every rafter supported hip bar purchase, are stronger, more durable, and are less likely to become badly damaged. We also sell additional end caps separately, giving you access to everything you need for your glazing installation.
Size And Design
Every installation has different requirements, including the size of the glazing panels or polycarbonate sheets. Buy the wrong dimension or size of glazing bar and you could be left with bars that simply won't attach or with holes and gaps in your glazing installation, that will lead to leaks and other potential problems with the conservatory. We can also supply the bars in any standard RAL colour, and we stock white and brown as standard and for quick delivery.
Buy Aluminium Rafter Supported Hip Bars From Glazing Systems
Aluminium rafter supported hip bars are an essential component to the glazing of any conservatory, orangery, or other outbuilding. Buy today from Glazing Systems for competitive pricing and a high quality service. Alternatively, if you have questions, call us on 01942 871183 or email email@example.com and one of our knowledgeable and professional team will answer your questions.


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Thunderkick is not only known for providing slot games with great graphics, but also with unique interfaces. Over the years since it began operation, the company's games have grown even bigger and better. And not only in their visual appeal and gameplay either. The return to player (RTP) rate of Thunderkick's games has also grown in appeal. Throughout the year of 2017, the developer has brought a number of different online slots to the gaming community. Many of these provide gamers with a high RTP percentage. So, join us as we look at the highest RTP online slots from Thunderkick that you can find at new slot sites in 2017.
1429 Uncharted Seas
Taking you right into the waters of the ocean, 1429 Uncharted Seas is an adventure within itself. As a seafaring navigator, you'll get to spin your way through symbols of various mythical creatures and designs. The first three represent the stars, moon and sun. Meanwhile, five additional images of sea creatures, including a mermaid, a kraken and a large lobster can also be seen. The RTP of this game stands at roughly 98.60% – a great offering! And not only does it provide a great base theme and imagery, it also has some wonderful special features alongside. First of all, there's a wild symbol. This can also expand across the entirety of reels two, three and four. It will do so when it forms a winning combination and doing so allows you to form multiple more. Additionally, there's a bonus symbol in the game. This is the icon of the compass. Should you spin three or more of these into view, you'll receive up to 20 freespins!
Børk the Berzerker
Thunderkick went with the Nordic theme for the slot known as Børk the Berzerker. And it really provides an entertaining and adventurous offering. Runic icons exist upon the reels and they're accompanied by five additional symbols. These are of four mythological beings as well as what appears to be a damsel in distress. The game is able to offer up a potential RTP rate of 97.30% to players. And alongside this, you'll find one or two extra special features. The first of these is the expanding wild, which comes in the form of Børk himself. So, he won't only substitute for other icons, but he can also expand across reels two, three and four. Furthermore, you'll find that there's a bonus symbol in the game too. It's the Viking warrior's arch enemy who provides this. Three or more of them coming in to view will trigger the bonus game, with up to 50 freespins available.
Toki Time
Toki Time is definitely one of the more innovative games in the Thunderkick portfolio. It takes you right into a different world altogether. Various different miniature creatures provide the game with its icons. Each one is a different colour and shape and every time you spin the reels, they fire out of the little craters on display at the bottom of the screen. It's a very quirky and all around entertaining game, which has a RTP percentage of 97.10%. Alongside its basic icons, the game includes the possibility of winning both ways. Therefore, combinations can be made up from left to right and right to left as well. And not only that, but there's also the expanding wild with re-spin on win feature. As the wild substitutes for other icons on the reels, it will expand across either reel two or four. This will then be held in place and trigger a re-spin, offering up the chance to form more wins!
Barber Shop
It's fairly obvious to understand what kind of slot game this is. It centres around a barber shop, obviously. However, until you begin playing it, you won't understand that it is set in a French barber shop. Accordion music can be heard as you spin the reels and each of the icons is one of the barber's customers. The design is very fun and exciting and it offers up a potential RTP rate of 97%. The great thing about this game is that whenever you form a win a re-spin will take place. The triggering symbols will be held in place and if more of these come into view, the process begins again. There's also a bonus symbol in the game. If you spin five or more of these into view, you trigger the freespins round, starting at 10. The re-spins take place in the freespins round as well. Each re-spin in the bonus game also increases the multiplier up to times five. And don't forget about the Inwinity Spin either. This becomes active when all freespins in a bonus round are complete. This sees the reels continue to spin until a win forms.
Fruit Warp
Fruit Warp is completely warping in itself. Innovation was the name of the game when Thunderkick put this one together. Rather than have a set of reels and rows in a slot game, the developer instead chose to have fruits floating around the screen. There are nine different fruits on the reels, including plums, grapes, bananas and dragon fruit. Because there aren't really any lines, reels or rows, your goal is to simply match three or more of the same fruit in any location. If you match four of the same, a portal re-spin of the other symbols becomes active. This replaces them with new icons. If you manage to spin five or more of the same icons into view, you activate a Fruit Mode. This provides you with the game's fun bonus features, where you can dramatically increase your winnings. Fruit Warp is able to offer up a potential return to player rate of 97%.
Spectra is an ultimately retro-looking game, featuring neon lights and a wonderful electronic soundtrack. It's made up of five reels and four rows, with generally quite basic icons. These are of various shapes, including the triangle and square. Additionally, there's the BAR symbols, the number 7, the bell and the four-leaf clover. Spectra is able to provide a RTP rate of 96.40%, and this could also be in part due to its special features. These start with the wild re-spin. The game's actual wild symbol is the neon-lit 'W' and these always appear in stacks of four. These also trigger a re-spin of the reels for you. During each re-spin that occurs, the wild stacks will nudge towards the centre of the reels too. This allows you the chance to form multiple wins from a single spin!
Sunset Delight
If you're like us, then you'll love anything to do with ice cream. Sunset Delight is one such game that takes this theme and innovates once more. Rather than reels and rows, the game offers up ice cream cones and scoops of the sweet dessert treat. It is these scoops which provide the game with its different icons. There re seven different flavours of such, and this game is able to offer a potential RTP of 96.30% to gamers. A wild scoop of ice cream is available in the game, which substitutes for all others except the scatter. And speaking of the scatter icon, this is the image of the wafer. It is an overlaying symbol which can appear anywhere on the symbols. Three scatters provide the bonus round of five freespins.
The Rift
This is perhaps one of Thunderkick's best online slot games both thematically and gameplay-wise. You'll find that a rift has opened in the Earth and you need to stop all of the artifacts from falling through it. The game affords gamers a return to player percentage of 96.30% and it has a fair range of special features within too. The wild icon, which is also sticky, can substitute for any symbol on the reels, except for the bonus offering. And speaking of the bonus, this is the game's own logo. If you spin two of these into view anywhere on the reels, you will win a Rift Spin. Spin three or more bonus icons into view to trigger the bonus game. Five of them provide a total of 20 freespins. For the Rift Spin, any wild not on a winning pay line will become sticky. Plus, one to three more sticky wilds will appear randomly on the reels.
The Zoom slot game from Thunderkick might not sound like much when you hear that it has fruit icons within. However, take a closer look and you'll see that it's a 64-payline offering. It all takes place on a six reel and four row layout, and the icons are all quite modern incarnations of the traditional slot game symbols. A wild symbol is also available in the game, standing in for any other icon on the reels, except the Zoom icon. And speaking of the Zoom symbol, this is a scatter which will expand into a Massive Symbol. It will also trigger a re-spin. Should the Zoom icon appear in four areas, forming a square, it triggers a Super Massive Symbol. As far as the potential RTP rate goes, this stands at 96.20%.
Featuring its own clever design and innovative interface, Flux also offers up a 96.20% RTP percentage. Its icons are quite simple and basic, providing 3D shapes and forms. There's also a wild symbol on the reels, which is the large letter 'W'. This substitutes for all other icons, except for the bonus offering. And it's the large letter 'B' that provides the bonus icon. You'll need to get three of these on a winning pay line in order to activate the bonus round. There are three types of these rounds available, depending upon the amount of scatters appearing. All in all, it's generally quite a basic game on the whole, but with intriguing specialities and design.


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Instagram Update
In my previous features I would have put together a 'My Week On Instagram' post but seeing as I've been away for while, here's an Instagram Update. I couldn't possibly round up nine months worth of images so I've put together a few collages of my favourite shots. Even though I took a break from blogging I still managed to keep up with my favourite social media account. I never really lost my spark for it as truth be told it was enjoyable to focus on. With its image based themes and little content required, I loved uploading to it.


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*Limited Quantity Remaining*
This 2nd generation Batch is referred to the Anvil Coffin Brass Knuck & shows off a wicked Cross Hatching on opposite side of the Anvil icon. (RTA, being a huge fan of 'all things blacksmith tools' has a fine tuned appreciation for the subtle Crosshatching found on the interior surface of a blacksmith's leg vise (See image), this is his homage to that bit of detail. He hopes you also appreciate the attention paid as well.
Dimensions: 2.5" Long X 1.5" wide X 0.5" Thick
Metals: Brass, Brass Patina, Copper
Type: Brass Knuckles


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Time to hone your game in the quiet Summer period with a series of tips from Khan Squash … unashamedly repeated from our archives !
#8: Change that routine
To keep on Improving … change that routine
One of the main reasons why squash players stop improving is when they start getting into the same routine.
Let's assume you have two or three regular games with the same players every week. Let's also assume you play at the same times and on the same courts. This adds up to the same routine.
Here's a new regime to consider:
Keep your regular games in your schedule. Just cut down on the frequency. Play the same players you've been accustomed to every other week instead of every week. Use your regulars as reference points to gage your improvement. But, let's start making room for new players.
The best way to meet new players is through tournaments and club leagues in your area. Get involved in these types of squash competitions. The club league matches will expose you to new players that have different tactics. These new tactical strategies to beat you on courts you never played on can be quite a challenge. Anticipating shots and adapting to new styles of play help you focus on your game.
If you ever have a great match with a new player, exchange phone numbers for more games at his or her club in the future.
In essence, pulling yourself out of your comfort zone will restart your improvement curve.
Try to have matches on different courts. Every court is different. Your once killer crosscourt may not be as effective on a slower less predictable court. This will resort you to use other shots and probably force you to use a different game plan. This is what you need to stay on top of your game.
Also, plan a morning match once a week. Playing squash at the same time tends to make you play your best game at that time. Sometime tournament matches are early in the morning, so play a 6am match once a week.
Consider this new regime.
Start looking for new players and different courts to play squash. Use your regular games as reference points and start playing once a week in the morning.
This is a great way to kick-start your squash game.
Sakhi Khan


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The Topic Of Hypermasculinity Within The Black Community
A clip of two major leagues baseball players, Ozzie Albies and Ronald Acuna embracing has gone viral on Instagram.
The tender moment caught the attention of commentators who joked that Acuna Jr was stressed and Ozzie was giving him a massage.
Hypermasculinity is a psychological term for the exaggeration of male stereotypical behavior, such as an emphasis on physical strength, aggression, and sexuality.
It was later revealed that Acuna had just found out that his mother had passed and his friend was consoling him. This sparked outrage and debate on social media. Many were angry at the commentators for their insensitive comments and demanded that they apologize to the players. Others felt like the men were displaying homosexual tendencies despite finding out the circumstances.
Comments such as:
Real men don't hug up with other men
They doing the most
Society is trying to emasculate the black man
This has been a common narrative with in not only the African American community, but other cultures that deem any affection shown from one man to another as gay.
Speaking specifically on the black race in general, there is often a history of black men being told to control their emotions. If they cry, hug, console another man, are friends with a gay man, etc, they are told it's gay. Any emotion other than anger will get you "labeled".
This is a common theme that was also played out when actor Terry Crews confessed that he was sexual molested by a powerful Hollywood producer. Crews was bashed by many African Americans because he is a "big guy" and should have stomped the guy out. He was labeled as being soft and "selling out", being "gay for pay", choosing his career over his dignity. Russell Simmons advised him to drop the case against his abuser. 50 Cent even chimed in with a Instagram rant.
Many came to Terry's defense and commended him for keeping his cool.
It has been said that our race as a whole has a ton of work to do. The subject of Hypermasculity is just scratching the surface. While many black women feel like this "training" that black men receive from the time they are young boys, has done more damage than good. Producing a generation of emotionally detached males. Many African American men feel like they are in a fight to hang on to what's left of masculinity. They, like many others, feel like society pressures men to look and act more feminine. Showing affection towards another male crosses boundaries.
As far as the Braves team mates, media reports have recently changed to reflect that Acuna Jr's mother is alive and well. So what we have now is two men simply showing affection for no apparent reason. Does this sway your opinion on the matter? Sound off in the comments.
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January 16, 2020, 4:00 - 5:00 PM ET
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Webinar Recording:
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Sasikala is next CM of Tamil Nadu, to take oath on Feb 9
Chennai: Over a month after she took charge as AIADMK General Secretary following Jayalalithaa's demise, V K Sasikala was on Sunday elected legislature party leader, paving the way for her to become the Tamil Nadu Chief Minister.
At a meeting of party MLAs here, Chief Minister O Panneerselvam proposed the name of Sasikala as legislature party leader.
62-year-old Sasikala, also called 'Chinnamma' and Jayalaithaa's shadow in public for nearly three decades, later drove to the party headquarters where she was greeted by Panneerselvam and senior party leaders.
"It was Panneerselvam who had first persuaded me to become the chief minister and general secretary as well when Jayalalithaa passed away," Sasikala told party legislators.
With her elevation, which comes over a month after she took charge as AIADMK general secretary on December 31, Sasikala carries on the legacy of Jayalalithaa, who also held the two posts allowing her to wield complete control on the government and the party.
Prior to the meeting, Panneerselvam had arrived at the Poes Garden Residence to meet Sasikala.
After being elected legislature party leader, Sasikala said the AIADMK would strive for the welfare of the people of Tamil Nadu.
When Jayalalithaa was at the helm, Sasikala was considered to yield a huge clout behind the scenes. After taking charge of the party, she had pledged to take forward the legacy of the former chief minister.
Ever since Jayalalithaa's death, there has been a clamour that Sasikala should follow the earlier practice of both the party general secretary and the chief minister's post being vested with the same person.
Senior party leader and Lok Sabha Deputy Speaker M Thambidurai is among those who have backed Sasikala for the Chief Minister's post.
In December last year, four state ministers had asked Sasikala to become the Chief Minister, besides AIADMK General Secretary.
A resolution to this effect was passed at a meeting of Tirunelveli Urban Jaya Peravai (Forum), led by state AIADMK secretary and revenue minister R B Udhayakumar on December 17.
On Februray 3, Sasikala had appointed senior leaders, including some former Ministers and a former Mayor, to key party posts. (PTI)