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Life Extension – Dhea – 25 Mg – 100 Caps (Pack of 2) Product Features …
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Life Extension – Dhea – 25 Mg – 100 Caps (Pack of 2) Product Features …
Silagen Arnica-Bromelain Complex comes in 14 tablets per bottle. This post procedure supplement contains Arnica Montana, Bromelain, Grapeseed Extract, high potency Vitamin C and Zinc, and Citrus Bioflavanoid Complex with Rutin, Hesperidin, and Diosmin. This product was designed for healing and recovery after surgical procedures such as rhinoplasty, facelifts, liposuction, fat transfer, dermal fillers, dermal [More]
Esmond Natural DHEA contains DHEA, Dicalcium Phosphate, Vegetable Cellulose, Vegetable Stearic Acid Product Features DHEA (dehydroepiandrosterone) is a hormone produced by your body's adrenal glands. DHEA levels start declining rapidly due to stress and aging. Our DHEA is formulated to help boost healthy DHEA levels and provide a powerful youthful surge in a daily capsule. [More]
Solimo Coenzyme Q-10 softgels contain no artificial flavors, gluten, or lactose. They do contain soy. Take one daily with food as a dietary supplement. Product Features No artificial flavors No gluten No lactose Contains soy 60 softgels – two month supply (taken daily at listed serving size) An Amazon brand
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What is DHEA? DHEA is a hormone naturally made by the adrenal gland. It functions as a precursor to androgens and estrogens, while its production declines starting around age 30.* Why Choose Vitamistic DHEA? Vitamistic DHEA, which is derived from wild yams, contains micronized DHEA that is easier for the body to absorb and utilize.* [More]
Solimo Glucosamine with Chondroitin capsules contain no artificial colors or flavors, gluten, or lactose. They do contain crustacean shellfish (crab, shrimp). Take three daily with food as a dietary supplement. Product Features No artificial colors No artificial flavors No gluten No lactose Contains crustacean shellfish (crab, shrimp) 120 capsules – more than a one month [More]
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Solimo Fish Oil gummies feature lemon, orange, and strawberry-banana flavors with other natural flavors. They're gluten-free. Adults – chew two daily. This product contains fish. Product Features Lemon, orange & strawberry-banana flavors with other natural flavors Gluten-free, no wheat, no dairy, no soy, no egg 90 gummies – 45 servings, one-and-a-half month supply (taken daily [More]
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Farm Candy's Tropical Fruit Chipotle Pepper Black Hawaiian Sea Salt delivers a fruity taste topped with a little spice. Banana, coconut, mango, pineapple and Chipotle peppers are blended with the stunning color and silky texture of Hawaiian Black Sea Salt. This solar evaporated Pacific Sea Salt is combined with cultivated charcoal; complimenting the natural flavor and adding numerous health benefits. Use on ceviche, fish, shellfish, fruit salsa, guacamole, pork, corn on the cob, popcorn and chocolate.
Packaged in a 4 oz. clear top stainless steel tin.
This item is currently out of stock. It will take up to 7 business days to ship.

subset: commoncrawl


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Managing Your Customer Base: Proactive VS. Reactive, Your Choice
Needless to say, business has always been highly competitive. We live in an era of increasing competition due in part to technological developments, increasing availability of information and the constant focus on cost reductions. As such, knowing your customer base is even more critical today. Although many executives think they understand their customers, the question becomes, "Do you know what you need to know?" If you don't, that knowledge gap might become your greatest unknown risk.
Managing your customer base goes well beyond knowing who your customer is or connecting with them on a personal level. To be a truly successful business, it is essential to understand each customer's relevance to your overall sales picture:
- Do you know who your top 20 or 50 customers are by revenue?
- Who are your top customers by gross profit?
- How many names are on both lists?
- How do you manage and protect these relationships?
- What about the breadth of your product offering?
- How entrenched is your relationship, beyond incentive trips and personal contact?
In the "busyness" of working in the business, it is easy to miss the significance of these key relationships. More importantly, business owners must determine their comfort level as to how concentrated these relationships should be. This may help you to broaden your customer base and reduce the financial exposure associated with over-concentration.
Proactive management of your customer base is a great focus topic to work on with an executive coach. Together you can develop a template that will help you better understand your customer profile and revenue risks. Consider the following: how many of these questions does your firm have a current database for? Can you readily share it with your bankers or other stakeholders?
You should have a list of:
- Your top 20 customers by name.
- What your top 20 customers generate in sales revenue.
- An average gross profit margin of both revenue and gross profits. Is the gross profit ratio different than the total company ratio? Why?
- The credit profile of each of your top 20 customers. Are they each financially strong, do they have any business challenges; in fact what do you know about their business?
- How might technology change their demand for your product or change their business? Can technology replace you as a source of product or service?
- On what is your relationship built? Price? Service? How is your differentiator susceptible to a new competitor?
Once you get past the profile of your customer base, you need to identify your customer's degree of satisfaction with your service offering to better plan your business strategy. Will you need to invest to keep up with them, or will they someday need to move on?
To do this, you and your business coach should develop key performance indicators, the measures that customers might use to determine their satisfaction. Go beyond historical month-end or quarter-end data. Anticipate forward data you could develop to identify interruptions or delays in performance and communicate in advance to your customer, before non-performance becomes an issue.
Customer Relationship Management is a much more sophisticated challenge today than ever before. Whole companies exist to service the information needs of CRM. Meet with your executive coach or mentor and assess your CRM structure. Together, you can develop an action plan and avoid unnecessary risks.


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Communicate and Connect: The path to Scheduling Success: bumps, potholes, twists, and turns: Part 1
What if you could say the right things to the right people at the right time? Would clear and compelling communications change your outcomes?read more
Ready, Set, Go! The Final Sprint to Practice Success in 2019.
Reserve your spot today for this 1-hour free informational webinar Tuesday, August 27th, 12:00 PM - 1:00 PM EDT NEA welcomes international dental speaker and coach, Cindy Ishimoto for our next webinar: "Ready, Set, Go! The Final Sprint to Practice Success in 2019."...read more
Word Shifting: Make Your Words Matter Say it right: Communicate & Connect with everyone
Every time you communicate, you're trying to do something, change something, or move someone to action. You're trying to make a point. But the only way to make a point is to have a point. And the surprising truth is, very few communicators know their points or even...read more
Press: 28th Annual UCLA Symposium
Press: 28th Annual UCLA Symposium Thank you to everyone who turned out in my home state of Hawaii for the 28th Annual UCLA Hawaii Symposium. Thank you to both the international and local press for covering the events. Aloha. Contact Cindy! [gravityform...read more
Press: Dental Speaker Cindy Ishimoto Featured in Dentistry Today's 20th Annual Leaders in CE edition
Press: Celebrating 20 years of Dentistry Today I am humbled by the press coverage that I have received for being named Dentistry Today's Consulting Leader for the 12th year in a row. This issue is especially significant because it celebrates the publications 20th...read more
Celebrating 20 Years of Dentistry Today
Celebrating 20 Years As a full-time speaker and dental consultant, I am lucky to meet thousands of people around the world and am so happy to be featured in America's leading clinical news magazine for dentists. Even after 12 consecutive years of being named by...read more
Cindy Ishimoto - Dental Management Consultant © 2018
Phone: 808-244-7344 | Email: firstname.lastname@example.com | Fax: 866-407-0634
314 Ekoa Place, Wailuku, Maui, HI 96793.


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How do you paint a horse from life?
Since, a horse can't be "posed" like a human model, I feel like I am really living in the moment. Getting the first few brush strokes in accurately is very important. At this point, I also take a couple of quick photos to remember where I started in the painting. Seeing the light and color first hand add vibrancy and clarity to my work. Being able to connect with my subject and express that helps me to connect with those that enjoy my paintings. I want viewers to feel the crisp air, smell the desert in bloom, hear the soft sigh of the horse and be touched by the life and beauty seen through my brush strokes.
Do you paint things other than horses?
I paint a wide range of subjects. If I can't meet your needs, I can recommend an artist who can.
Do you take commissions?
Yes, I do. When I take a commission, if I can not paint a study from life, I need several photos, (if possible), and some information and stories to allow me to move beyond the photograph. I want to be able to feel and connect with what I am painting.
If you would like me to travel to your location I can do that. I will paint several paintings on location before completing a studio painting. You will have the first right of refusal of all of the paintings done on location. Travel costs are calculated with the cost of the completed painting, with 50% due in advance.
If you are interested in a commission, please send me an email. email@example.com


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Mel joined the Community Plus team in October 2017 in the new role of Manager. Graduating from Social Work in 2000, Mel brings 18 years of experience working in the community sector. Her experience in the field includes roles in direct service, coordination and management across the fields of Disability, Microfinance, Community Development, Mental Health, Child, Youth and Family, Seniors and Neighbourhood Centres. Mel is passionate about social, financial and legal inclusion processes. Current favoured hobby – ceramics play!
Operations Team
The Operations Team at Community Plus+ work hard behind the scenes to ensure everything runs smoothly across our community centres and tenancy services. Rachael will greet you at reception and help with any queries or connections. Billy handles Admin Support. The Admin team are the ultimate multi-taskers and are here to help ensure the Community Plus Queensland team are fully supported and community members have a great experience. Please don't hesitate to call or say "Hi" when you see us.
Administration Support, Finance & I.T.
Billy has a wide range of experience from within the community sector, ranging from Youth Work and In-Home Support, to Administration and Community Development work. He works with a belief that everyone should have access to the assistance they need.
Community Development Team
Community Development Worker
Andrew is a Community Development Worker with 15 years of experience in community services who has only in recent years discovered his love of neighbourhood centres. Before he found out how great neighbourhood centres are Andrew worked in support work and case management roles in youth residential care and homeless accommodation where he gained valued experience around many challenges people can face including homelessness, mental health, alcohol and drug use, trauma and gambling.
Andrew loves the way a neighbourhood centre can bring people together for the benefit of themselves and the wider community. In his non-work hours he likes to spend time with family and friends, watch movies, learn new things, play basketball and go jogging.
Community Development Worker & Venue Officer
Melinda has lived in the area for over 30 years and has been involved in the community from the beginning. Melinda has strong connections in the community and has been part of the Yeronga Community Centre since its establishment in 2012. Her community development, organisational skills are put to good use at Community Plus+ through her role as Community Development Worker and Venue Officer. Melinda's motivation is building a stronger community by making everyone feel valued and part of their community. She loves working with all people in her community to build skill through sharing her skills.
Community Development Worker
PJ is passionate about building community where people have a sense of belonging, connectedness and ownership of the place where they live and come together around what they care about. PJ has a Masters in Development Practice and undertook her research thesis on social and political community development. PJ loves good coffee, reading and the outdoors – hiking, camping,cycling, playing tennis and going to the beach.
Community Development Support Worker
Kylie has worked in the area of Community for the past 20 years and commenced employment with Community Plus back in 2016. The connections that have been created since her employment with Community Plus have been strongly noted and felt within her local Aboriginal community. Kylie is deeply passionate about connecting on a grassroots level and providing a space that is culturally safe & inclusive to all. Kylie's hobbies include Facebook, Instagram and drinking quality coffee.
QSTARS Team
We are passionate and dedicated tenant advice workers. We have a strong and positive team culture focussing on tenant rights and social justice. We are proud of the support we provide to tenants in our catchment area which is the Brisbane City Council local government area, south of the Brisbane River.
Our team includes Kylee, Paty, Cherry, Kate & Caroline.
As QSTARS Tenant Advice workers we provide information, support and referral to tenants to assist tenants receive a more favourable tenancy outcome. Part of our role is to ensure tenants are informed about their rights as well as their responsibilities and support tenants to become their own advocates. We also assist tenants who have barriers that impact upon the sustainability of their tenancy and support tenants through the formal dispute resolution process.
At a time where housing security and affordability have become increasingly tenuous, it is important to educate the wider community about tenancy rights and where people can come for free tenant advice, referral and support.
Tenant Advice Worker (QSTARS)
Caroline's background is in Tenancy Conciliation as well as Mediation and Community Development. Caroline feels that working with QSTARS and Community Plus lets her use all the skills she has collected over her working life in a meaningful and exciting way.
Tenant Advice Worker (QSTARS)
Cherry has worked in the community sector for many years and is a passionate advocate for social justice and strength-based practice. Cherry is part of the QSTARS team, providing tenant advice and referral services. In her spare time Cherry can be found working in the garden, creating a haven for native bees.
Tenant Advice Worker (QSTARS)
Kate has been a tenant advocate and advice worker since November 2009. Kate has worked in other community centres and organisations as a case management worker and families worker. Kate obtained her Bachelor of Human Services in 2008 and is currently studying a law degree through QUT. Kate is a HUGE advocate for social justice and believes that housing is a human right, hence she fight to ensure people in our community continue to have access to housing options and access to advice and support services.
Tenant Advice Worker (QSTARS)
Kylee has many years experience working in community legal centres on the Gold Coast and Brisbane and in particular has a genuine passion and interest in tenancy rights and the law. Kylee has been working in the community sector since 1992 and has experience as a Tenant Advocate with the previously funded tenancy rights program. Kylee's particular area of keen interest is the processes and outcomes of the Queensland Civil and Administrative Tribunal (QCAT) for tenants. One of the aspects Kylee likes about being a Tenant Advocate is encouraging and assisting tenants to assert their rights and sustain their tenancies
Tenant Advice Worker (QSTARS)
Paty has been working in the Community sector since 2005. She started out as a tenancy manager in community housing in Sydney and then held similar roles with two community housing providers when she relocated to Brisbane. Becoming a tenant advocate has been both a surprise and a delight as it has provided the opportunity to truly gain a global perspective on the situation of tenancy rights and has allowed her to become a very committed and passionate advocate. This broader perspective has been greatly enhanced by being a part of the Community Plus+ community where she has the opportunity to experience first hand the wonderful and inspiring work carried out by the community development workers and volunteers alike.


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These photos of our Summerlees Cottage shoot in the beautiful Southern Highlands let you witness the world through the eyes of photographer John Benavente. This is just a portion of his wonderful work, if you would like to see more just click here. Our wonderful Chic models were coloured pretty by the divine Abbey Love and the illuminating dresses are from Ivory and Lace. And of course the breathtaking bouquets were provided by Always Flowers.
Archive for
Behind the scenes
It was such a pleasure working behind the scenes on this lovely shoot. Being able to collaborate with the inspiring John Benavente is always magical and even my daughters had a go at being photographers. We were pleased as punch to work with Matt Sacco from evoke images who in the natural mise en scene of Sutton Forest really shone. Michelle Fiona was another awe-inspiring photographer who simply gets it right every time. Our models were angels and were convinced by my daughters to babysit them the next weekend!
The final shots will be posted soon as well as a low-down on all our other amazing contributors so stay tuned…
Montrose Berry Farm Wedding
Our vintage collection shines in the delightful surrounds of Montrose Berry Farm.
The guests relaxed under a sweeping willow tree, where they were dabbled in sunshine for their drinks and canapes. After the sunset the cute couple welcomed the guests inside a vintage barn-house for the reception and the rest of the night was lost in a love-filled haze of drinking dancing, happiness and love.
Photography perfection by John Benavente.
Emilie & Shanon: South Coast Wedding Styling
The earthy table settings for the bridal party were made from handcrafted wooden place mats, made by the groom.
The smallest details in the styling made up a dreaming setting for this wedding.
Photography by the charming Jared from Instill Images.


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Project update 03/2019
After an exhausting but successful year 2018 full of changes and restructuring we're having a strong start to the new year and concentrate thoroughly on what we like best – building, manufacturing and installing wake parks.
We currently have two ready to ship Full Size Cables on stock. One of them goes to Rome, Italy, the other one will make its way to Central Wake Park in Warsaw, Poland. Further on there's a Full Size Cable project in romania being planned right now, which is full of ideas.
In the meantime we take care of a service trip to Australia and will put up a System 2.0 at Sea World Marine Park Gold Coast, which is supposed to be used for the new "Thunder Lake Stunt Show".
We're happy to be part of this project as Sea World Gold Coast is doing a great job rescuing helpless sea creatures and preserving wildlife as well as taking care of them when they're not able to survive in the wild anymore. Sea World Marine Park Gold Coast is an autonomous company that doesn't have anything to do with SeaWorlds, which unfortunately repeatedly appear in the news for inappropriate welfare and housing.


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Latest movie stills of the upcoming film Dabangg 2 starring Salman Khan, Sonakshi Sinha and Arbaaz Khan in lead roles.
Dabangg had been directed by Abhinav Kashyap, but the sequel has been directed by Arbaaz Khan himself. Kareena Kapoor has also done a special item song 'Fevicol Se' in this film.
(Visited 50 time, 1 visit today)


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Redefining the global players is truly at the center of our interconnected economies.
Think "global company," and the businesses that first come to mind are undoubtedly massive conglomerates or far-reaching tech corporations with innumerable international branches.
Scott Szwast turns this image upside down, redefining the global players truly at the center of our interconnected economies.
With a palpable passion for the unpredictability of global trade, Scott Szwast has spent the last 25 years supporting international transportation.
For 10 of them, he worked with an ocean freight line, helping to import and export goods.
The last 15 years he has spent with UPS, deep diving into distribution, transportation, technology, trade compliance, and the countless other aspects of cross-border trade.
Today, he is a marketing director for UPS, where he works closely with companies expanding into new markets to understand the particular needs of growing organizations and to develop the solutions to support them.
To receive an email alert when the video of Scott's presentation at TED@UPS is ready for viewing, click the "SUBSCRIBE" button in the top menu and check the TED@UPS box. You'll receive an email when the other TED@UPS videos are available as well.
Click here to learn more about TED@UPS.
Q&A with Scott Szwast
1. As a kid, what did you want to be when you grew up?
Initially, Spiderman. I thought that would be a pretty good career, taking pictures for the Daily Bugle by day and fighting crime in the streets at night. I went so far as to goad spiders into biting me, but never managed to get hold of an irradiated one. Which I found surprising at the time, since I grew up on Ft. Detrick which I knew had housed the U.S. Army's biological weapons program. I figured if irradiated spiders that could convey superpowers were anywhere, they'd be there.
2. What was your first job?
My first job was working at a roller skating rink in Myrtle Beach, SC in a dog costume. I was Astro The Skating Wonderdog, and my responsibilities were primarily Hokey-Pokey related, and couple skating with little girls having birthday parties. Fortunately they could all skate backwards, because that is hard to do in a dog costume. I also swept the rink, worked the skate rental counter, and listened to Prince's Purple Rain album about a billion times.
3. Where do you get your best thinking done?
In bed, at 3am, immediately following a sudden awakening and a panic attack.
4. What's your favorite TED Talk?
Amanda Palmer's amazing talk on 'The Art of Asking'!
5. Favorite quote?
"My son, your ineptitude is so vast, your incompetence so profound, that I am certain you are inhabited by greater power than I have ever known."
― Peter S. Beagle, The Last Unicorn
6. What book are you reading right now?
90% of Everything: Inside Shipping, the Invisible Industry That Puts Clothes on Your Back, Gas in Your Car, and Food on Your Plate by Rose George
7. Living or dead, who would you invite to dinner?
Miyamoto Musashi, the 17th century samurai and ronin who won 60 sword duels, many of them while armed only with wooden practice weapons or a piece of boat oar. He withdrew from the world to compose his treatise on strategy The Book of Five Rings, which is frankly much better than Sun Tzu's Art of War. He would be incredibly interesting to have at a dinner party, as long as none of the other guests challenged him.
8. What's the best career advice you ever received?
"No one gets promoted because they did a good job or worked hard – they get promoted to solve new problems"
9. Last weekend on earth – where would you go?
London. When the trumpet sounds and the End Of The World party is held, it will be in London. London will go out swinging. And if the ragged, decimated survivors are able to pull together an After Party, that will also be in London.
10. What's something you see happening 10 years from now?
Interesting, informative, and enjoyable conversations occurring with artificial intelligences.
11. What is the best gift you have ever received?
" No one gets promoted because they did a good job or worked hard – they get promoted to solve new problems."
12. Who would play you in a movie of your life?
Probably a muppet or some kind of CGI animation
13. Favorite activity after work
Playing first person shooter video games online against millennials and not coming in at the absolute bottom of the leader board. I count ranking next to last or better in the "win" column.
Learn more about Scott:
Article: Managing a Borderless Supply Chain: Overcoming regulatory issues to create a world-class supply chain.
Article: Leading the Healthcare Delivery Race: How healthcare companies can create a logistics network that turns challenges into opportunities.
Article: Growing Abroad: Is global growth part of your healthcare strategy?
Click the RSS icon to subscribe to future articles by this author.
We welcome the re-use, republication, and distribution of our content – just as long as you credit us. So we ask that you insert the following tagline when you use our content:
Reprinted with permission of Longitudes, the UPS blog devoted to the trends shaping the global economy.


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A Black consciousness organisation, Cuffy250, has begun engaging Afro-Guyanese leaders to help repair some of the damage they have contributed to over the years. Executive member of Cuffy250, Dr. David Hinds acknowledged that Black leaders in and out of government have partly contributed to the social, economic and political conditions of descendants of African slaves. "I think it is only ...Read More »
Daily Archives: August 4, 2014
AFC Region 8 Councillor arrested for alleged illegal march
An Alliance For Change (AFC) Councillor for Region 8, Naieem Gafoor was arrested Monday afternoon for carrying out an illegal procession at Mahdia, even as residents continued to block a main road artery in the gold mining township. Residents said they are peeved that their repeated pleas to Central Government for improved roads, water and health care are being ignored. ...Read More »
Guyanese youths, US military cadets team up for community service
GEORGETOWN – The U.S Embassy in Guyana said its Youth Action Network (YAN) teamed up with visiting U.S. military cadets to take part in a major community service project on August 2, under the theme: "Ready to Serve, Ready to Lead." A total of 79 volunteers completed a beautification project at a shelter for victims of domestic abuse run by the ...Read More »
Courts official in Essequibo Coast accident dies
A senior official of Courts (Essequibo Coast branch) succumbed to multiple injuries she sustained in a road accident Saturday night on the Essequibo Coast public road. Demerara Waves Online News was told that 32-year old Chandani Das died early Monday morning after undergoing emergency surgery. She received injuries to her head, neck, chest and other areas of her body when ...Read More »
Mahdia residents protest deplorable roads; govt says strong roads will be costly
Residents in Mahdia on Monday marched and blocked a main road to protest the poor condition of the roads and unsatisfactory potable water supply. However, a senior Public Works Ministry official says it only has GUY$30 million in the kitty and that money cannot build a strong asphalt road that will withstand heavy duty vehicles. Instead, and official said that ...Read More »
Lisa Punch knocked out of Rising Star
Guyanese singer Lisa Punch was Sunday night knocked out from the top seven contestants who will be going forward to the quarter finals of ABC's Rising Star singing competition after she only mustered 59 percent. She sang "Girl On Fire". Punch barely scraped up four votes from the US West Coast- California, Oregon, and Washington- during a replay of the two-hour ...Read More »


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The Church and the Righteous. Susan Zuccotti in conversation with Alessandro Cassin
Cardinal Elia Dalla Costa, archbishop of Florence during World War II, has recently been named Righteous Among the Nations by Yad Vashem. Dalla Costa's courageous and effective actions in favor of Jews in and around Florence must be seen in context, as part of a rescue operation set up and financed by the Italian Jewish relief and resistance group, Delasem (Delegation for the Assistance of Jewish Emigrants). Established in 1939, after the Fascist regime shut down the Committee for the Relief of German Jewish Emigrants, Delasem's scope, strategies and effectiveness were unparalleled. While the full story of Delasem remains to be written, it is estimated that between 1939 and 1947, Delasem distributed more than 150 millions liras of the time in aid and assisted over 9,000 foreign and Italian Jews, arranging for 6,000 of them to leave Italy and reach safety in neutral countries. After the Italian armistice with the Allies on September 8, 1943, Delasem, realizing the incipient dangers of a Nazi invasion, was forced underground. The organization quickly contacted a number of bishops and asked for assistance with its operations at the hour of greatest danger for the Jews.
In the following conversation Susan Zuccotti, whose award-winning book, Under His Very Windows- The Vatican and the Holocaust in Italy (2000), was the first systematic examination in English of the role of the Vatican during the anti-Jewish persecution in Italy, analyzes the context of Archbishop Dalla Costa's actions. Zuccotti's latest book, Père Marie-Benoît and Jewish Rescue: How a French Priest Together with Jewish Friends Saved Thousands during the Holocaust, will be published by Indiana University Press in the spring of 2013.
Alessandro Cassin: When and how did you develop an interest in the role of the Vatican in the Holocaust? Your Under His Very Windows was published in 2000, but when did the subject first come under historical scrutiny?
Susan Zuccotti: My interest in the Vatican's role arose during my research on the Holocaust in France and in Italy, two countries where sectors of the Church had an active role in the resistance. By 1995 I decided the subject deserved a specific study. Up to that point, the subject had not been studied much in English, or at least not on its own. There were a few excellent works, including Saul Friedländer's Pius XII and the Third Reich (1966), translated from German, and John Morley's Vatican Diplomacy and the Jews during the Holocaust: 1939-1943 (1980), but they were few and far between. My book was published in 2000. Around that time, all of a sudden, there were four other books on the subject; we had all been working independently and without consulting. Those books were James Carroll's Constantine's Sword – The Church and the Jews, John Cornwell's Hitler's Pope, Michael Phayer's The Catholic Church and the Holocaust: 1930-1965, and, two years later, Daniel Goldhagen's A Moral Reckoning: The Role of the Catholic Church in the Holocaust and Its Unfulfilled Duty of Repair.
One of the reasons I stopped teaching and decided to work on this exclusively was because it was a time-sensitive topic. I had become aware of the growing interest in the subject, which had not been there before. Because my book, focusing exclusively on Italy, was so specific, I worried that there would not be a lot of room for other studies on the same topic, at least not in English. I wanted to publish it in a timely fashion.
AC: Did you consult with Italian scholars for that book?
SZ: Absolutely. I worked particularly with Giovanni Miccoli, who was very helpful and indicated that the subject was of great interest in other countries as well. In the US, scholars at the Holocaust Museum in Washington were beginning to ask many questions on the subject of Jewish – Christian relations. The question of the Vatican's role had come strongly to the forefront by the year 2000.
Going back to your question as to why this had not been examined by historians earlier, I think John Connelly's new book, From Enemy to Brother: The Revolution in Catholic Teaching on the Jews, 1933-1965, provides some insight. He points out that there had been no discussion- virtually no public discussion – and very little understanding of what the Holocaust had been, until the early 1960's. Many of the first works on the Holocaust were technical studies such as Raul Hilberg's, examining how the persecution and extermination occurred from a political point of view. How and why the subject of the Vatican's role in the Holocaust came to public attention is a subject in itself, but I am convinced that some explanation can be found in John Connelly's recent work.
AC: Last week Yad Vashem awarded the title of Righteous Among the Nations to Cardinal Archbishop Elia Dalla Costa. From all accounts, including your own research, the actions in favor of the Jews taken by the archbishop of Florence were planned and carried out as teamwork. That is, the archbishop acted through his secretary Monsignor Giacomo Meneghello, the Dominican priest Father Cipriano Ricotti, and don Leto Casini, in collaboration with Delasem. Could you comment or speculate on the reasons for Yad Vashem's recognizing Dalla Costa now?
SZ: I think that part of Yad Vashem's process is haphazard, meaning it depends on the people writing the letters of recommendation. It has surprised me that people have at times been slow in writing those letters. I am in touch now with a man in London, rescued by Cardinal Dalla Costa's secretary, who is trying to encourage another survivor in New York to write to Yad Vashem about Monsignor Meneghello. Yad Vashem is eager to get all the testimonies as soon as possible before the generation that witnessed the events passes away. In my research in the archives I did not encounter Cardinal Dalla Costa's name much at all. Monsignor Meneghello is the one always mentioned, since he was the one really running the operation. I would be curious to read the letters that led to Cardinal Dalla Costa's recognition. Generally I would think that the survivors would not have met with Cardinal Dalla Costa, but only with Monsignor Meneghello.
AC: If the group assembled by Cardinal Dalla Costa in Florence worked as a team, it seems odd that they were not all recognized at the same time. Don Leto Casini was named Righteous Among the Nations in 1966, Father Cipriano Ricotti in 1972, and Monsignor Meneghello has not yet been recognized, while Cardinal Dalla Costa has just been awarded the title.
SZ: I suspect that it is all individual initiatives that led to the recognitions, and though some of the rescuers did work together, Yad Vashem does not coordinate among the different Righteous.
Or there might be more to the process than I realize. In France in the late 1980s and early 1990s, a woman called Denise Caraco Siekierski, herself a courageous former French Jewish rescuer of Jews, worked hard to coordinate, prompt and initiate letters of recommendation by survivors for their rescuers. I do not know if there were people doing the same in Italy.
AC: In various Italian cities- Genoa, Milan, Turin and Florence- the local archbishops availed themselves of a number of chosen and trusted assistants in rescue. Don't you feel any recognition should be shared among these small and tight-knit groups of people?
SZ: Absolutely. Those who were truly in danger were the people in the streets. In the case of Florence, Cardinal Dalla Costa and Monsignor Meneghello operated from within the Archbishop's Palace and certainly were not as directly in harm's way as Father Ricotti and don Casini, who were actually carrying false papers, money and assisting the refugees. Having said that, Yad Vashem almost always awards individuals, not groups.
AC: Some people point to the similarities between the Church-led rescue operations in Genoa, Turin, Milano and Florence and their almost simultaneous occurrence, as proof of some sort of Vatican oversight.
SZ: I have not seen any evidence to support this. The common thread, as well as the source of financing for these operations, was Delasem. Their couriers travelled from Genoa, the national headquarters of Delasem, to the other cities to supply funds. Because of those couriers, Delasem operatives in different cities were aware of what was going on elsewhere.
AC: It would appear that sectors of the Catholic Church, mirroring similar sentiment in the general population, changed their attitudes towards the Jews after September 8, 1943, just as the very life of the Jews in Central and Northern Italy came under attack. That is to say, while they had not protested against the racial laws of 1938 – during what Michele Sarfatti calls the "period of persecution of the rights of Jews"- a change of heart occurs as the "period of persecution of the lives of Jews" began. From what you know, does this apply to Cardinal Dalla Costa personally?
SZ: I have not looked very closely into Cardinal Dalla Costa's attitudes towards the Jews prior to September 1943. In my book I mention two experts on this, Paola Pandolfi, and Bruna Bocchini Camaiani, whom I interviewed. From what I learned, Cardinal Dalla Costa had been rather anti-Semitic before the war and he was on record as expressing the standard Church position on the Jews.
AC: In 1939, as you mention, Cardinal Dalla Costa publicly echoed the Archbishop of Cremona Giovanni Cazzani's anti-Semitic rhetoric in writing for the "Bollettino dell' Arcidiocesi di Firenze." And yet the year before, as Hitler paid an official visit to Mussolini in Florence, Cardinal Dalla Costa refused to participate in any of the official celebrations.
SZ: What Cardinal Dalla Costa did on that occasion was quite a strong statement, even stronger than what happened in Rome, when, upon Hitler's arrival, Pope Pius XI closed down the Vatican museums and went to Castel Gandolfo. Regarding the event in Florence, I don't know what went on behind the scenes, but Cardinal Dalla Costa's actions were not without some risk. However – and this is crucial – I don't think what he did had anything to do with the Jews.
AC: One could of course be an anti-Fascist without being favorable toward the Jews.
SZ: I don't even know that his actions can be interpreted as anti-Fascist. The Church was nervous about what the Nazis were doing in Germany to Catholics at that time.
AC: Is it safe to say that the Italian armistice with the Allies on September 8, 1943, and the consequent German occupation of Italy were a turning point for many within the Church in their attitude toward the Jews?
SZ: Even before that, there had been confrontations between the Holy See and the Nazis, as well as between the Holy See and Italian Fascists. But those disagreements had little to do with the anti-Jewish laws and persecutions and more to do with defense of Church prerogatives and German anger over the occasional papal appeals for compassion for all victims of the war. I definitely would not say Pius XII was "Hitler's Pope," but he did not speak out loudly and clearly in protest of the persecutions of the Jews, or set a tone and show leadership in this regard for the Catholic clergy. But as the deportations of Jews began in France in 1942 and in Italy after September 1943, attitudes changed within some sectors of the Church, as well as within sectors of the general population. Individuals from both groups became more aware of the special dangers threatening the Jews, and more sympathetic and supportive of them.
That said, however, what caused certain bishops to take action after the armistice is directly linked to Delasem's appeal to them. Delasem agents knew what was happening and within days contacted the archbishop of Genova, where their national headquarters had been, as well as Cardinal Dalla Costa in Florence and leading prelates in the other cities we mentioned. I never saw any evidence that these or other bishops ever took actions independently of specific requests by the Jewish relief organization. This is not to diminish the ultimate heroism of those rescuers. Until the requests from Jewish spokesmen, they were preoccupied with other worries and perhaps even unaware about what was threatening the Jews.
AC: It is peculiar that in Yad Vashem's statement naming Cardinal Elia Dalla Costa a Righteous Among the Nations, there is no mention of Delasem.
SZ. I cannot comment because I did not read the statement, nor did I read the letters of testimony from survivors. Certainly if those letters mentioned requests from Delasem, the Yad Vashem statement should have mentioned it. But the authors of the letters would probably not have been aware of Delasem's role. Therefore, personnel at Yad Vashem charged with evaluating the proposal for Cardinal Dalla Costa would not have learned of it. In the designation of Righteous, Yad Vashem is not necessarily concerned with the origins of rescue or the motivations of rescuers, but only with the actions that resulted. But certainly in Florence, Cardinal Dalla Costa was brought into the rescue operation by Delasem and it was Delasem that financed it.
AC: Undoubtedly Cardinal Dalla Costa and the clergymen who worked with him deserve full recognition for having saved Jewish lives in and around Florence, regardless of what motivated them. However, it does make an important historical difference if one believes that Cardinal Dalla Costa, as well as the archbishops of Genova, Turin and Milano followed some kind of verbal or covert papal directives.
SZ: No convincing written or testimonial proof of any papal directive has emerged. There are those who have assumed that papal directives were needed to explain the roughly simultaneous efforts by the archbishops in four different cities, but again if there was a coordination in those efforts, the link was Delasem.
AC: Do you think that back in August 1942 the Italian bishops had been were aware of the prominent French bishops who had spoken out against the discrimination and deportation of the Jews?
SZ: I would imagine so; there were priests travelling back and forth, and some channels of communication. Archbishop Jules-Géraud Saliège in Toulouse's statement on behalf of Jews being deported was very strong, Cardinal Pierre Gerlier in Lyon was very important, and Archbishop Jean Delay in Marseilles was geographically close to Italy. I imagine the bishops in Italy must have heard of what they had done. But the French bishops speaking out was done under conditions that were unique to France: deportations were occurring very visibly, involving large numbers of Jewish women and children in addition to men. And this was occurring in the as-yet unoccupied zone of France. There was no German occupation yet, which made public protests a little bit safer. Those same ecclesiastics did not speak out after the Germans occupied.
AC: While not suggesting a comparison with France or Holland, and fully aware that Italy had its own unique set of circumstances, how do you explain that the Italian bishops did not take a public stance against Jewish deportation from their country?
SZ: First of all, deportations from Italy began after the Nazis invaded the north and the center of the country. The percentage of Jews in Italy was small, and until the fall of 1943 those who were being most severely persecuted were foreign Jews who were in internment camps. Regarding them, there was some movement from the Vatican to address the needs of those in the camps who were converts. But it was not something that was affecting day-to-day life in Florence or Turin or Milan. No one was seeing refugees being arrested in the streets. It wasn't so visible and visual, and why would a bishop bring down on himself a censure from the political authorities for publicly criticizing Mussolini's racial policies?
As for the Vatican, it is clear from a document in the Vatican archives that its attitude to the Italian anti-Jewish laws of 1938 and 1939 was ambiguous. As Vatican liaison to the Italian government, Father Pietro Tacchi-Venturi, wrote of the laws in August 1943, there were "some dispositions that should be abrogated but …others worthy of confirmation."
Regarding possible protests after deportations actually began with the German occupation of Italy in September 1943, it was by then almost too late. Protests would have brought arrest and deportation, and arguably have changed nothing. The pope did not protest. Should the bishops have acted otherwise?
AC: Perhaps the Church should have taken a firm stance much sooner.
SZ: That is certainly what I believe. A great opportunity was missed in 1938, when the Church failed to condemn, except for a few details, the anti-Jewish laws. That would have been the time to do it: before the war began, before Italy had entered the war.
AC: After the war, many Jewish organizations and individuals thanked Pius XII for his alleged wartime protection of the Jews. What motivated them?
SZ: The thanks that were given to the Church by members of the Jewish Community began immediately upon liberation. The first
expressions seemed to have come from foreign Jews who were in the Allied armies, especially but not always in the Palestinian Brigade; some of them were rabbis, but all of them had very little understanding of what exactly had happened. They talked to internees who told them about Father Calliste Lopinot's work in the Italian internment camp of Ferramonti and of the help they had received. I suspect converts talked about things the Vatican had done -trinkets, messages, Christmas gifts of some sort, expressions of moral support for which they were grateful. In other words, these first foreign Jewish spokesmen had only a very partial view of the situation. And of course the Vatican was highly regarded at the time because of the fact that Rome, with a partial open city status, had largely escaped bombardment. Much of this was attributed to Pius XII. And further, at that time the pope had become a symbol of unity and hope in a country where the monarchy had fallen to pieces and the Right was strongly discredited. Many people, not only Jews, were eager to express gratitude.
Eventually statements of thanks began to be pronounced by Jewish diplomats abroad and by some Italian Jewish leaders. It is very important to read exactly what they all said. Very often what was said was: "We would like to thank His Holiness for the work the men and women of the Church have done for our people". They were not going to criticize the Church for what it had not done at that point, they were anxious to show their gratitude for what the Church had done and they used the pope as a kind of symbol. A few had also other objectives, whether political or diplomatic. And of course there was the hope to enlist the pope for support in three long-term Jewish objectives: to get the Vatican to make a public statement condemning anti-Semitism -something that would have influenced what was continuing to happen, including real pogroms, in Poland, Ukraine and Germany to some extent; the desire to get back the Jewish children who had been taken in by Catholic institutions, and finally the thorny story of the diplomatic recognition of Israel.
AC: In the aftermath of the war, few understood what the role of the Vatican had been.
SZ: People did not yet know or necessarily understand what had happened to the Jews. People said: "Oh, the Jews were deported, but so were my brother and my father." Or: "My entire sister's family was wiped out in the bombing of Turin," or "We all suffered." And Jews were understandably very reluctant to say: "Yes, but we suffered more or we suffered differently." It took time for understanding and recognition of the Holocaust, from all sides.
AC: Eugenio Pacelli held his papacy from 1939 all the way to 1958. Once the war was over and Hitler was defeated, what reasons could he have had not to make his alleged actions and directives in favor of the Jews known?
SZ: I can only speculate on the question of why the pope or the churchmen around him did not draw attention to what they had done to be helpful to Jews. The Vatican itself had in fact done very little—there was not much to draw attention to. One could say that there was a certain amount of discomfort because of the fact that they had not done enough.
I find very interesting what John Connelly notes in his book, where he writes that after the war, even the most confirmed Catholic anti-Semites were quite reluctant to record their anti-Semitism, where they had not been so before the war. There was a discomfort with the entire subject.
AC: In Rome, after the raids of October 16th, the Church finally opened up some monasteries to the Jews, but even that effort was not well known in its details.
SZ: It is not accurate to say that the Church opened up some monasteries to the Jews. In fact, some monasteries accepted Jewish fugitives during the German occupation. Many then cleared their rescue actions with the heads of their own religious orders, and some of them subsequently advised papal authorities of what they were doing, but there was no papal initiative.
In 1947 in Rome there was a big effort to record the number of convents and monasteries- and there were many- that had hidden Jews (all of this is in my book). Someone went –I think it was a Jesuit-inspired study- to a large number of religious institutions to find out if they had taken in Jews. Whether there are more records from that investigation would be a fascinating subject. There may be more information in Jesuit archives in Rome. There was some desire to create a record, but that record was rarely made public. While conducting my research, I went to a few of those monasteries recorded as having hidden Jews and asked things like "I have read that you took in 52 Jews during the war, could you tell me more about it?" Some of those institutions had records of Jews hidden, which they proudly let me see, but many others seemed to know nothing about it and were clearly uncomfortable with the subject.
AC: What have been your experiences in Italian diocesan archives?
SZ: When I went to the diocesan archives of various cities in Italy, I got a mixed and varied response. In Rome, at the Vicariato, if you are looking for documents from the period of the Second World War you simply cannot put your foot in the door. In Cuneo I tried by telling them that I knew about all the help given by priests, for instance in Borgo San Dalmazzo, and I explained that I suspected there had been contacts with the bishop of Cuneo, who probably was part of the whole rescue network. I explained, however, that without evidence I could not write anything about that connection. Nevertheless, they did not show me anything, letting me understand that they did not care much. In Milan they were equally difficult, but more sophisticated: they showed me a couple of things, but did not give me anything close to full access to the archive. In Florence and in Venice they were prepared for this kind of inquiry: they had a folder waiting for me, but nothing in it was of great interest. Certainly, in Florence there was ample evidence of help given to the Jews, but there was no trace of a papal order to the archbishop to offer that help, or even proof that the Vatican had been informed. If there was nothing even in this pre-prepared material… Had they had some evidence of papal involvement it would have clearly been highlighted. In Genoa I had great difficulties in getting to the archives, I think because another scholar was working on them. In Trieste, on the other hand, Professor Giovanni Miccoli was of great help, very generous in helping me find things, and finally in Turin I had what appeared to be open access to the diocesan archive. The archivist was a young priest who understood the scope of my research and was very welcoming and helpful in many ways. There I found precise evidence of the help given to the Jews by the local clergy, but again, nothing about an alleged directive or contact with the Vatican. Generally I found that for whatever reasons, what still prevails in the diocesan archives is a profound sense of privacy and reluctance to open up to serious objective research. It is an old fashioned, closed-in view of the world.
AC: It is well documented that at the end of the war and in the months and years that followed, many former Nazi officers, including condemned war criminals, found refuge in the Vatican and eventually escaped mostly to South America with Vatican documents. Could this have occurred without the pope's knowledge and what does this suggests to you?
SZ: It is not accurate to say that former Nazi supporters trying to escape from Europe found refuge in the Vatican. It is also not quite accurate to say that they escaped with Vatican documents. What actually happened is that many men who had fought on the side of the Germans, trying to escape from Europe, went to Rome in the hope of finding temporary shelter, funds, and documents with which to emigrate. They did not go to the Vatican, but to church institutions where the local directors were known to be sympathetic to their cause. There they were given formal confirmation of their (false) identities from the Pontifical Commission for Refugee Assistance, needed to receive travel documents from the International Red Cross.
I suspect that Pius XII knew that these fugitives, individuals involved with Nazi crimes, were coming through Rome and being helped by certain priests. Just as I think he had known during the war that Jews were coming to Rome and being helped by individual priests. I think he did not want to know much about the specifics of either of these activities, but was aware of them. Further, I think that after the war some of the priests who were helping German and Austrian soldiers and officers did not want to know exactly what these individuals had done. As a result, they did not ask too many questions.
Bishop Alois Hudal, the Austrian bishop who helped many Austrians, including major war criminals reach Argentina, wrote later that on some days in 1945 as many as forty fugitives per day came to him for help, that he had no way to know who they were or what they had done, and that his duty as a Christian was "to save those who could be saved." I imagine that in some cases he knew more than he claimed, I cannot imagine why a prelate like Hudal or anyone else in the Church would have helped someone like Adolf Eichmann, Franz Stangl, Erich Priebke, or Josef Mengele get out of Europe.
AC: Have new data or documents emerged since Under His Very Windows was published, that lead you to modify or reformulate any of your main arguments on this subject?
SZ: The study of what happened in Rome is still evolving. However I stand by my book and have yet to see convincing evidence that can challenge it. One thing that does emerge is that high officials of the Church, including one or two assistants of the pope, may have sent individual Jews to monasteries. When a priest arrived at a monastery, it was easy to say: " Would you take these refugees? His Holiness wants you to take in these people." And/or it was easy for the head of the monastery or convent to then say to a few of the older monks or nuns: "His Holiness wants us to take these people," whether or not he or she had been told that in the first place.
There is a nun in Rome, Sister Grazia Loparco, who has made a systematic study of the Church institutions in Rome that opened their doors. Sister Loparco is an intelligent, well-educated and articulate person. Her very long article analyzed a large number of institutions, maybe 15, and is based on interviews with priests, nuns and monks who were there. From all her evidence there were only 3 or 4 testimonies that truly addressed the issue of a papal directive for rescue. And none of those stood up to historical and methodological criteria of credibility.
Most importantly, one needs to wonder why a nun who claims to have had a papal directive waited to give this testimony until the year 2000. And what exactly does she say? How does she know, if she was not there? And if she had been there, she would have been too young to have been entrusted with the full details of the rescue.
AC: In Rome there is also a question of who exactly were the Jews who were taken into the Catholic institutions. SZ: For the most part, Jews taken into convents and monasteries in Rome were Jewish by religion or culture. Often but not always they had some sort of personal recommendation, by a family member, friend, or rescuer who knew someone at that particular institution. At the institutions that were truly extraterritorial Vatican properties, however, a large number of the Jews were converts. Within the Vatican City itself, the proportion of converts among the Jews hidden in the apartments of individual prelates was even higher. Further, the numbers of Jews hidden that are being suggested are vastly inflated. For instance recently I read a claim of 1000 to 2000 Jews being hidden in Castel Gandolfo. In truth there is no evidence that any Jews were hiding in Castel Gandolfo! I never found so much as one person claiming to have known someone who had been hidden there.
AC: In your books and articles you have argued persuasively that historical evidence suggests that Pope Pius XII did little to denounce or prevent the deportation of Jews from Italy. As talk about a possible beatification of Pius XII captures the popular imagination, one must be careful not to confuse a religious process- a matter of faith- that pertains exclusively to the Catholic Church, with a historical evaluation of his actions. How, if at all, do you think the beatification of the pope would impact on our historical judgment of him as a public figure, bishop of Rome and head of the Vatican?
SZ: I am not a "Vaticanologist" and I am not sure I can comment on this specifically. I can say that among scholars who are working in this field, should the Church decided to beatify Pius XII, the same desire for evidence will continue. Scholars of all convictions will take note of this, but it is not and will not become the focus of historical attention. On the other hand, some defenders of Pius XII who are not serious historians will probably use his beatification – should it occur- to strengthen their arguments.


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Training In IET – by Joanne Oliver H.NH.Ir
Back in 1998 I attended my first Reiki attunement. I went with a friend. At the time I had spent a few years sitting in various 'development' circles to learn more about my own abilities. Everything I did at that time was to improve my own health conditions and learn more about my own spiritual path. Perhaps like many of you.
Back then the thought that I might do hands on healing would have thrown me into terror. In fact this was at the start of my training into the more academic herbal medicine – what I thought at the time would be far more 'mainstream' and acceptable.
I remember even today that first attunement. Everyone else seemed to be feeling something with their hands when it was their turn to practice. But for me all that day whenever I tried to practice my Reiki healing my eyes and mind would be flooded with vivid images. I remember them even today.
At the time I felt this just proved that I wasn't a healer and was something I should maybe keep well away from.
The last 11 years have flown past. I have learned a great deal. One of the most surprising for me, ever the positive sceptic, is that without my healing and spiritual knowledge my ability to help others would be severely restricted. In short I don't think I could do the work I do without this other more elusive hard to describe side of my work.
So, as well as my constant research into natural healing techniques and herbal medicine I also have to balance my studies with developing this 'other' side to my work.
Fast forward to September 2009 and I found myself attending an IET basic level attunement with Sue Walters.
I already know Sue a Reiki master, who used to run the health food shop in Buckingham for many years and has an amazing knowledge on many aspects of alternative healing.
IET stands for Integrated Energy Therapy and a bit like Morrell Reflex Touch –it doesn't have the most appealing name! However I was interested to learn more when Sue explained that IET works on the emotional blockages we all carry in our body. Reiki as most of you already know works on physical conditions whereas IET works on releasing memory of emotions trapped in our cells. IET has three levels of attunement similar to Reiki, Basic, Intermediate and Advanced.
So I decided to have a treatment myself with Sue. I was very impressed, as Sue was able to pick up on the negative emotions I have collected through my life so far. I could actually feel where I had a block as Sue worked through my body. The Treatment was lovely and quite different to Reiki energy (which I do also use) and I left feeling 'lighter' in mind and body.
Because I had been able to feel both the blocks and healing so clearly I felt I needed to know more about this treatment and so attended her basic level day.
IET also refers to 'Healing with the energy of the Angels'. Now Sue knows me quite well and already knew that I have a bit of a problem with 'Angel fever' that seems to be sweeping the world just now. Don't get me wrong, I can believe in the idea of a finer energy that can be referred to as Angels. But sometimes, for me, all the slightly 'twee' pictures makes me want to run a mile.
Sue starts off the day by explaining all about how Stevan J. Thayer came to develop IET. You can read his book 'Interview with an Angel' or visit his website www.centreofbeing.com for more information. Steven started out in life as an engineer but ill-health lead to him having a spiritual experience that changed his life and lead to him developing IET and helping thousands of people.
Sue also covers information about Angels in a refreshing down to earth way and I learned a great deal more about them – and yes I am being won over!
The attunements and other exercises we were taught were made even more enjoyable by Sue's own wonderful guided visualisations that she used throughout the day to help us relax and enhance the whole experience.
Sue was very approachable and happy to answer all our many questions. On intense days such as these there are swings between releasing tears and merry humour and Sue was very supportive of both.
Sue is keeping to small groups so that she could give us enough time and attention when it came to learning the IET procedure and hand movements. She is also offering IET share groups where you can 'top up' on both your healing and practice as well as discuss any questions and queries that you wish to share.
Again during my turn to receive the healing I was able to relax fully and experience this lovely gentle healing energy. When it was my turn to practice, Sue gently encouraged and helped me to feel and experience the 'trigger' points where emotions were being held.
I found the attunements very powerful. Sue covered in detail what to expect and is also on hand to talk to you for after-care and support. I did have a very profound healing release during the days after the attunement and working in clinic have found that the attunements have enhanced my work in yet another way.
You do not need to have any experience in healing to attend a workshop, although IET will enhance any healing you already do. I am very glad I went along and will be booking to do my intermediate level soon.
There are many details I have left out about IET but you can find out more by visiting Sue's information page at Soul and Serenity.


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Credit: Little Life of Mine
This year, I was thrilled and honoured to be asked by the Christian Muslim Forum to write their annual Eid message. I'm incredibly grateful to this organisation, not only for the work they do throughout the year but also for the phenomenal support and encouragement they have given me since I began this blog two years ago.
Below is just a short fragment. Head on over the Christian Muslim Forum to read the full version:
"While there is much to be thankful for this Eid, we are also united by a shared sense of sadness as we remember the ongoing suffering which many endure around the world, which has been particularly intense this Ramadan.
At a time when Christians, Ahmadiyya, and Rohingya Muslims face persecution in Iraq, Pakistan, and Myanmar respectively, and scores of civilians are dying in Syria and Gaza, it is all too easy for us to fall into despair at the current state of the world.
Many of us have felt helpless in the face of so much suffering. It is in these moments that we have to step up, speak out, and join together as people of faith and work alongside each other to be the change in the world - to show that faith can be one of the most powerful forces for good."
Wishing you and your loved ones a blessed Eid full of love, light, and laughter!
Curator of Interfaith Ramadan
Previous Posts: The Balancing Act of Being a Queer Muslim | Maryam Din


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KeyMod FIXED Handguard – 7.5″ Length – Black
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MLok FIXED Handguard – 10″ Length – Black
$189.95Read more
MLok FIXED Handguard – 12.5″ Length – Black
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MLok FIXED Handguard – 15″ Length – Black
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MLok FIXED Handguard – 7.5″ Length – Black
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Frequently Asked Questions
How do you torque the barrel nut?
Military specification for the barrel nut calls for torque of 30-80 ft. lbs. The reason for this broad range is to allow the nut to be timed for the gas tube to pass through the barrel nut and align to the upper receiver. The design of our barrel nut does not require this timing, making the upper ranges of torque unnecessary. By torquing the barrel nut using the handguard's clamping ability, we are able to achieve the 30 ft. lbs. required by military specifications. We also supply a spanner wrench allowing the user to apply greater torque for fixed applications.
What are the benefits of the Rapid Take Down system?
The RTD allows you to easily convert your rifle into a small package that will fit into a backpack, messenger bag, etc.—any bag that is long enough to contain the barrel and gas tube can transport your firearm! It is inconspicuous and easy to transport. It is also very easy to deploy; people with very limited experience can take the rifle from the bag to ready to fire in under 30 seconds. It is also great for storage; removal of the barrel renders the rifle incapable of firing. And to detail clean inside the chamber, there is no easier method than to be able to remove the barrel.
This system also allows quick caliber conversion with only another barrel. .223 and .300 blackout use the same bolt and magazine, so a quick barrel change gives you two calibers in one rifle.


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Perfect for that unconventional beauty who is seeking for a day off to dance. Is your love also your bestfriend? Gift her with this Beauty eternal rose arrangement which mirrors her sweet innocent charm.
• This photo frame features red and yellow preserved flowers.
• Dimension: Approx 22cm (L) x 11cm (W) x 15cm (H)
• Closed Dimension: Approx. 15cm (L) x 11cm (W) x 6cm (H)
Belle Preserved Flowers (Disney)
If order is placed before 31 Oct, 12:00 AM, the delivery timings are:
For urgent delivery or delivery beyond 30 days later, please call our customer service at +65 6280 1007
S$10 off your item if you choose to self collect at our available outlets!
For any urgent collection, please call our customer service at +65 6280 1007
Select a premium card or other add ons to personalize your gift.


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Very elegant tuned Subaru Legacy 2.5GT VIP Concept car was revealed at the 2009 SEMA Show. Some of body parts from the Japanese domestic market (JDM), and custom-made / SPT accessories, the Legacy VIP is one of those creations that can create a lively conversation over its looks on the net.
The interior of the Legacy 2.5GT VIP trimmed with red leather that not only covers the vehicle's interior but also makes an appearance in the engine bay and the luggage compartment; the wall porthole curtains that would look very cosy at your aunt Thelma's kitchen or the chromed outer mirrors.
Read more (details and photos)!!
Other mods enter the widened fenders that house custom-made 20-inch wheels, an air suspension practice from Universal Air that allows the car to get really intimate with the path, the Shinjuku Black Plum paint ending and the onboard entertainment practice. Thanks but we'll speedily hand on this one.


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Ryann is raising money for her school's STEM program. She is very excited to help provide resources for her school to remain one of the top schools in Cobb County. Please feel free to help her reach her goal with a tax deductible donation.
Today's student, even at the elementary level, relies heavily on technology at school and at home for their educational learning. Still's Elementary campus could use some help with acquiring the requisite amount of technology, engineering and other resources to help support their learning environment.
So together, through the 501(c)(3) foundation established to supplement and support Still Elementary's students, the parents, staff and local community can further help prepare them for their future educational journey and ultimately the workforce demands that await them. We can do this by helping outfit their classrooms with appropriate technology exposure to more science, technology, engineering, and mathematics (STEM) instruction. While Cobb County and our school administration have taken necessary steps to create a STEM lab and hire an instructor to focus on the curriculum, our school campus is in need of additional resources such as an expanded parking area, improved visibility with landscaping maintenance, a crossing guard, general stipends for Specials Programs (Music, STEM, Art, PE, and Counselors), as well as additional software licenses geared towards advancing reading and math skills, an Ipad charging cart, and various other technology and engineering resources.
We are creating an advanced learning campaign called TECH4STILL where we are aiming to raise $25,000 by 12/31/19 and $75,000 by 3/31/20. We have fun, student-focused efforts planned throughout the year and we will work with our parents, staff and corporate community to raise the funds necessary to bring much needed improvements, technology and learning opportunities to Still.
This will only be accomplished with your assistance! Together, we can and will Soar to Success.
We look forward to locking arms with all of you in this effort and charging ahead for educational success that we can achieve together for Still Elementary and all of our Still Eagles.
Thank you for your support.
Still Foundation Board
We are preparing for an annual fundraising initiative where we solicit and secure community sponsors that provide for a multiplied impact on the generous donations received from parents, staff and their networks. Commencing in Fall 2019, we will launch our very first "Tech 4 Still" Campaign. This can only be done with a strong, dedicated and determined team in place. Please see our "ways to help" below and please know the current Foundation Board (listed below) is available to answer any questions you may have or to help with any potential donors.
1. Volunteer for the "Tech 4 Still" Committee. You will have the opportunity to help us (a) communicate to all stakeholders, within the school and outside, (b) fundraise and (c) design and coordinate a fun way for the students to participate.
2. Help by reaching out to your network and asking for donations to the Foundation
3. Recruit nearby and interested corporate or individual donors (think employer, friends/family & daily interactions with physician, dentist, optometrist, bank, florist, favorite restaurant or retail shop, etc.)
4. Help find corporate or individual donors that would like to donate in-kind prizes for the students participating
Teresa Laskey – President
Doug Rantin – Treasurer
Jenny Davis – Recording Secretary
Amanda Green – PTSA President
Michael Wall – Parental Advocate
Ben Green – Parental Advocate
Brittney Holliman – Parental Advocate
Patrick Gahan – Parental Advocate
Dr. Michelle Pearce – Principal
Sara Ostrander – Assistant Principal
We look forward to locking arms with all of you in this effort and Charging ahead for educational success we can achieve together for Still Elementary and all of our Still Eagles.
Thank you for your support.
Still Foundation Board


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Ahhh, springtime in North Carolina, when a young man's thoughts turn to … basketball.
Last weekend, the University of North Carolina Tar Heels advanced to the Final Four for the 18th time by beating the University of Oklahoma. As a Carolina alum, I had a passing interest in the game.
When the Heels had a big lead in the second half, I remembered Bill James' formula for determining when the outcome of a college basketball game is no longer in doubt.
Take the number of points one team is ahead.Subtract three.Add a half-point if the team that is ahead has the ball, and subtract a half-point if the other team has the ball. (Numbers less than zero become zero.)Square that.If the result is greater than the number of seconds left in the game, the lead is safe.
I quickly grabbed my computer and put that formula into a column of a JMP data table and ran the Profiler on it to see what the curves looked like. Suffice it to say, the lead wasn't safe then, but eventually the boys in blue had the game in hand.
Since then, I've used JMP's File>Internet Open… feature to import the play-by-play table from ESPN.com. The graph below shows that UNC got an early 7-point lead and never trailed in the game.
After a little data cleanup, I created a Bubble Plot to show the size of the lead at each scoring event and how safe the lead was at the time.
The bubbles represent each time a team scored and are colored by who had the ball after that score. For example, a blue bubble indicates that OU scored and UNC had the ball afterward. The plot is animated by the time into the game. Click the Play button to watch the game unfold.
Advance the Minutes slider to 33:48 into the game (6:12 to to go in the game), and you'll see that UNC had a 19-point lead, but it wasn't safe yet. UNC didn't put it away until the 37:53 mark (2:07 to go), when Wayne Ellington hit two free throws to seal the deal.
[iframe src ="/jmp/uploads/swf/SafeLeadBubblePlot.htm" width="620" height="420" border="0"]
I also created a Profiler to see how close to 100% safe the Tar Heels were with 6:12 to go.
[iframe src ="/jmp/uploads/swf/UNC_vs_OU.htm" width="620" height="320" border="0"]
UNC had the ball and a 19-point lead at 6:12. If Tyler Hansbrough had hit one of his notorious (yet ugly) hook shots from under the basket or if Ty Lawson had drilled a jumper from the top of the key, the game would have, effectively, been over. If…if…if…I guess it doesn't matter now. They won, after all.
By the way, the Bubble Plot and Profiler above were created using the new Save as Flash (SWF) feature in JMP 8. Now, when you find a compelling model or visualization of data over time, you too can communicate that to colleagues who don't have JMP.
If you'd like to see the data table I created with the play-by-play data, you'll find it in the File Exchange.
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Analyzing UNC Tar Heel JMP Shots in NCAA Championship Game - JMP Blog wrote:
[...] men's basketball team has won the NCAA championship, I've updated the Bubble Plot and Profiler I posted last week using data from the final [...]
In analytics, who inspires you? - SAS Voices wrote:
[...] Bill James, pioneer of using objective evidence and thinking in probabilities and now even using it to solve crime. â Daryl Morey, General Manager, Houston Rockets [...]
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Dragon Knight/Guide
|Dragon Knight is a durable front-line carry who can transform into a dragon and wipe out enemies with ranged projectile attacks. His heavy armor and regeneration from Dragon Blood makes him tankier than most carries, especially in the early game. If his team gains the upper hand, Dragon Knight's presence often ensures continued domination with little chance of enemy comeback. With a Shadow Blade, Dragon Knight can make a decent ganker due to Dragon Tail and its long stun duration. While resilient, Dragon Knight's damage output depends heavily on his dragon form, and can be rather useless if caught while it's on cooldown. Dragon Knight is also quite slow, and has no mobility skills.
Durable Carry[edit]
- Dragon Knight's role is as a durable carry who can farm any lane safely due to his Dragon Blood passive, providing a large bonus to his armor and HP regeneration. His spell Breathe Fire is a long ranged cone shaped AoE nuke, damaging all enemies hit as well as reducing their damage output, and can be used for both clearing waves in lane and accelerating his farm in the jungle during the early game, as well as making it even harder for attackers to kill him. His ability to turn from a melee Knight into a ranged Dragon provides many passive bonuses ideal for teamfighting and pushing. Dragon Knight is adept at stacking ancient camps during the early game, and then clearing them once his Elder Dragon Form gains splash damage at level 12, gathering a large boost of gold and experience. With his Dragon Tail, you and your team can easily aim at a priority target, seeing that this is a single target stun with long duration. With a Shadow Blade, Dragon Knight can take the role of initiator and set up ganks with it by sneaking behind the target and stunning it.
- As a carry, you must build according to the game, but it is highly recommended, in most matches, to build a Black King Bar, seeing that Dragon Knight has a strong natural defense against physical damage, but is still vulnerable to magical damage and to being disabled.
- Only take one skill point for Dragon Tail, as it scales terribly, and the first level of this ability is useful enough for the rest of the game.
- In the average game, two points of Dragon blood in the early game is the sweet spot, providing enough HP regeneration to sustain him from harassment and neutral creep damage.
- At level one, the 25% damage reduction of Breathe Fire, or in some cases the 2.5 second stun of Dragon Tail, is in nearly all cases better than taking the passive point at level 1. It's far more economical to purchase extra regeneration if you are expecting a difficult early lane.
- In difficult lanes, getting a third or maybe even fourth early point can help your survivability, but it does drastically lower the speed at which you can farm with Breathe Fire.
- In easier lanes, where you have successfully gained control of the lane and farmed up an item to sustain you, such as Soul Ring or Bottle, skipping the second point in order to gain Dragon Tail earlier and maxing out Breathe Fire at 7.
- Taking the value point of Dragon Tail at level 5 allows him to maximize his kill potential at level 6, when he can first transform.
- Dragon Tail has the weakest scaling of all his spells, with a level 4 spell only providing an extra 0.75 seconds of stun, and is so usually reserved until last.
- In many cases, an offlane Dragon Knight's strength is his extreme durability and long-duration stun, making it extremely difficult to bully him out of lane.
- This offlane build greatly sacrifices Dragon Knight's ability to flash farm with Breathe Fire in favor of maximum durability, and should be used in cases where the lane is a constant struggle. If you manage to gain control of the lane and successfully farm a fast soul ring, Consider skipping the later points of Dragon Blood in favor of Breathe Fire.
Ability Builds[edit]
|Generic Dragon Knight
|Offlane Dragon Knight
|Hero Talents
|+1.6s Dragon Tail
|1.8x Dragon Blood HP Regen/Armor
|+20 Strength
|15% Cooldown Reduction
|+350 Health
|+25 Damage
|-24% Breathe Fire Damage Reduction
|+2 Mana Regen
- The health talent increases maximum health capacity, and keeps the current health percentage.
- This attack damage talent is added as raw attack damage, so it does not benefit illusions, and is not affected by most percentage-based damage increasing or reducing effects.
- The strength talent effectively grants Dragon Knight 400 health, 2 health regen, and 20 attack damage.
- The cooldown reduction talent stacks multiplicatively with other sources cooldown reduction.
Tips & Tactics[edit]
- Dragon Knight is one of the few heroes with no cast time on his abilities, so abilities can be cast in between attacks on the backswing animation.
- Creep stacking is a good tactic for Dragon Knight, as his ultimate will clear camps quickly.
- Dragon Knight has a quick, clean attack animation, making last hitting fairly easy (especially with a Quelling Blade).
- With any source of lifesteal and mana sustain, such as with Soul Ring or Bottle, Dragon Knight rarely needs to return to the fountain.
- In the early game, enemy teams may choose to ignore Dragon Knight during teamfights, due to his low damage.
- Dragon Knight's item build varies depending on what he's facing. Good players must analyze enemies' items to make an informed decision.
- Like several other carries, Dragon Knight relies heavily on Black King Bar to keep himself from being disabled in teamfights.
- Despite being tanky against physical damage, Dragon Knight has no defenses against magical and pure damage.
- In the early to mid game, do not overestimate Dragon Knight's tankiness against a mixed lineup of heroes and his vulnerability to ganks.
- Dragon Knight is able to be usefull in every core-role with his defensive and offensive abilities (Position 4 also possible, but not usual). Only which items you focus and buy will give him a specific role.
- More tips needed.
Breathe Fire[edit]
- Breathe Fire can be used to farm and harass in lane, especially if Dragon Knight has a Soul Ring.
- Breathe Fire is useful as an early game nuke, being your damage source until you can unleash heavy physical attacks.
- Breathe Fire reduces enemies attack damage, try to apply it on enemy carries if possible.
- Breathe Fire also reduces attack damage of creeps, allowing Dragon Knight to better tank stacks neutral camps.
- Breathe Fire has enough range to stack ancient camps for mid Dragon Knight.
- More tips needed.
Dragon Tail[edit]
- Dragon Tail is the longest guaranteed level 1 single target stun in the game.
- Dragon Tail scales poorly. One or two levels is often enough to fulfill its primary stun purposes.
- Dragon Tail is great for ganking, especially if you have Shadow Blade or Blink Dagger.
- Dragon Tail's cast range increases to 400 when you transform yourself into a Dragon. It is sometimes worth transforming simply to land a stun on a fleeing enemy.
- Taking one level of it before level 6 makes it beneficial for ganking , as its a long duration range stun.
- More tips needed.
Dragon Blood[edit]
- Consider leveling Dragon Blood early to increase Dragon Knight's survivability. This is especially helpful when playing in the offlane.
- Despite the health regeneration, Dragon Knight is still quite vulnerable to magical damage.
- More tips needed.
Elder Dragon Form[edit]
- Elder Dragon Form has a duration of 60 seconds and a cooldown of 115 seconds, which means it can be active nearly half the time even if used immediately after cooldown.
- Despite its long duration, make sure Elder Dragon Form is always ready before a teamfight. Without it, Dragon Knight is easily kited and deals less damage.
- Elder Dragon Form changes attack range from melee to ranged. Keep this in mind when building items as it also changes the effect of items like Manta Style, damage block, bash chance and cleave.
- The Dragons' corrosive breath affects towers, easily taking them down even in the early game.
- Use the splash damage from level two and three to clean waves and stacked camps.
- Splash damage does not trigger lifesteal.
- Splash damage applies critical strike, and is affected by damage manipulation.
- The Frostattack stacks completely with Eye of Skadi
- More tips needed.
Starting items:
- Tango regenerates health early on until Dragon Blood.
- Clarity helps with Dragon Knight's small mana pool, allowing him to use Breathe Fire more often in lane.
- Iron Branch gives nice attributes, and can be used to build a Magic Wand.
Early game:
- Quelling Blade makes last hitting easier due to his low base damage.
- Boots of Speed are compulsory because of the early speed boost they give.
- Magic Stick can help offset the damage of being harassed by spells, and provide a burst of HP and Mana to help win early fights.
- Soul Ring is a useful item on Dragon Knight, as it allows him to farm using Breathe Fire constantly. The extra health regeneration from Soul Ring together with the regeneration from Dragon Blood offset the health loss.
Mid game:
- Power Treads increases attack speed, and also allows for attribute switching. Using Soul Ring while set to strength, then casting spells on intelligence minimizes the HP cost and maximizes the mana gained.
- Magic Wand is a natural upgrade for Magic stick, offering a larger potential burst of health and mana.
- Black King Bar is a crucial item to have in most games to prevent being disabled. With the added survivability, damage and spell immunity, you become more durable and able to jump into the fight with less risk of dying.
Late game:
- Assault Cuirass gives attack speed and armor to you and surrounding allies. It also places a debuff on enemies, making them easier to kill. It is a good item if you have many attackers in your team.
- Aghanim's Scepter gives another level to your ultimate which allows you to become a black dragon. It also provides health, mana, and some decent stats. Upgrade to Aghanim's Blessing later on in order to free up an item slot.
Situational items:
- Armlet of Mordiggian is common choice for strength DPS heroes. HP regen from Dragon Blood effectively manages the HP consumed by an activated Armlet.
- Shadow Blade gives good mobility and ideal in games where Dragon Knight requires a way to initiate or gank the opposing team. The stealth allows you to initiate using your stun, and the bonus damage coming out of stealth is also helpful. Can be upgraded later into Silver Edge to break passive abilities.
- Sange and Yasha provides you with a modest chunk of attributes, as well as increasing his move speed, and in the late game may be disassembled in order to build Heaven's Halberd and/or Manta Style.
- Heaven's Halberd is a good item for improving both offense and defensive: it gives more damage, more strength, and status resistance. The evasion stacks nicely with Dragon Knight's large HP pool and high armor, and the disarm effectively prevents the enemy carry from dealing damage.
- Heart of Tarrasque is the best item to buy if you need to be tankier. Not only does it provide you with a massive HP boost and a passive ability to gain health more quickly, but it also adds strength which increases his attack damage.
- Pipe of Insight gives more survivability and tankiness for both you and your team against magic damage, the bonus health regen is also very useful.
- Satanic grants a sizeable strength boost, as well as damage and lifesteal, significantly increasing Dragon Knight's survivability.
- Daedalus makes you deal more damage, and gives you the chance to make critical hits.
- Eye of Skadi provides a slow that pierces spell immunity, like the Frost Breath from your level 3 Dragon Form. Cold Attack combined with Frost Breath reduces an enemy's damage output significantly and makes it hard for enemy heroes to disengage from a fight once they are attacked by Dragon Knight. It also provides a huge health boost rivaling Heart of Tarrasque and can be considered as an offense-oriented replacement as it also provides intelligence that helps with your mana consumption, and agility which gives attack speed for more DPS and armor that increases your overall effective health.
- Moon Shard can be considered as a final luxury when your team is far ahead.


text: Just a few decades in the past, the security measures taken by businesses included locks for doors and paper shredders to get rid of sensitive information. Today, with the rise of digital technology, cloud computing and wireless Internet, the way we think of security has changed. The biggest threats to a corporation might be data breaches and hacks rather than physical break-ins, and it is important that employees understand and can protect themselves against these risks.[...] Read More


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Punjab criminal involved in various crimes held
New Delhi: A 26-year-old criminal based in Ludhiana in Punjab has been arrested from west Delhi's Dwarka area, police said on Sunday.
Police said Sandeep Jassal is a close associate of Ludhiana-based gangster Rajinder Singh Lovely and is involved in different cases of crime in the Punjab city.
He was arrested when he went to meet an accomplice at a government dispensary near Dwarka's Sector-14 Metro station on Thursday evening, Deputy Commissioner of Police Madhur Verma said.
Jassal told police he had opened a garments shop in 2014 but suffered losses and shut down his business. He later came in contact with Lovely and joined his lottery business in Ludhiana.
Jassal later entered the world of crime and was involved in various cases of gambling, liquor smuggling and under the Narcotic Drugs and Psychotropic Substances Act, the officer said.