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A customer journey map is an incredible tool for understanding and improving your customers' experience.
A good customer journey map will document your customer experience from the customer's eyes, thus helping you understand how customers interact with you and possibly identify any areas for improvement.
However, you may have difficulty finding a standard customer journey map as there is no standard. You can, however, build it following design principles, or any other visual creations – make a work of art.
A customer journey map can also go by other names: customer experience map, journey map, touch point map etc. The map is a visual representation of how a customer uses and interacts with your products/services, similarly, it would show how prospective customers go through the shopping process.
Below, we're sharing 5 critical components of creating a customer journey map.
Representing your customer's perspective
Your customer journey map will need to represent the interactions as your customer experiences them. They will frequently include interactions that occur outside of your control e.g. social media or web searches. When developing educational content with a large retailer, often the shoppers knowledge of the brand is complete prior to visiting a website.
The customer journey map process may involve interviews or ethnographies – this can be combined with surveys. Some companies might go to the lengths of bringing customers in and build them interactively with internal staff.
Represent customer segments
Typically, the different segments will have different customer experiences. Depending on the segments, one may spend more time than the other researching a pre-sales project that a company has released, this could be from using various tools.
Include customer goals
It is important to include your customer's goals at each stage of the process. Note that goals can change over time.
Emotions are vital to any experience, regardless of B2B or B2C, which is why a great customer journey map will communicate these emotions. How you do this is down to you.
Find out how your customer service team is performing through mystery shopping!


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SPEECH by Dato' Hj Baharin bin Dato' Abdul Hamid Fik Director General, Marine Department Malaysia at Forum on "SHIP-To-Ship (STS) Transfer– Best Practices"
Jointly Organised By: IKHTISAS KELAUTAN MALAYSIA or the ASSOCIATION OF MALAYSIA'S MARITIME PROFESSIONALS & The SINGAPORE NAUTICAL INSTITUTE (SNI)
1) Yang Berbahagia Dato' Abdul Jamil bin Murshid, President, Association of Malaysia's Maritime Professionals or the IKHTISAS KELAUTAN MALAYSIA (IKMAL); Capt Francis Koh, President of the Singapore Nautical Institute (SNI); Distinguished Session Chairmen and Speakers; Council Members of IKMAL and the SNI; Ladies and Gentlemen. 1) May I first thank both associations, IKMAL and the SNI, for kindly inviting me to this Forum on "Ship-To-Ship (STS) Transfer–Best Practices", which, I am told, is the very first one to be organised in Malaysia. It is indeed, a great honour for me to be here this morning, amongst maritime professionals involved, in one way or another, with STS Transfer Operations and business. I would also like to take this opportunity to welcome our Singaporean colleagues to Malaysia and do hope that you will be able to savour the sights, sounds and taste of Malaysia while here. I am pleased to see this very first collaboration discussing a rather critical aspect of our maritime industry by IKMAL and the SNI. I'm sure the professional cooperation between these two (2) maritime-affiliated bodies of two (2) different, but, neighbourly countries will not be the last and will continue to develop further in future. This can only augur well for the maritime professionals of both our nations.
2) Ladies and Gentlemen, the Marine Department Malaysia is the government agency entrusted with the authorisation of areas of operations and overall supervision of STS Transfer Operations in this country. The very first STS Transfer 'permit to operate' was granted in 1998. Since then, I must say that the STS Transfer business has mushroomed tremendously, with so many players indicating interest to partake in it. Being an agency that is the epitome of maritime safety and security, the Marine Department Malaysia must conduct detailed and in-depth assessment prior to approving such applications. Whilst acknowledging that the STS Transfer Operations do contribute significantly to the Malaysian economy, monetary benefits derived from such should not overwhelm safety and security concerns. As such, I am pleased to note that Dato' Capt Jailani bin Jalal, the Marine Department Malaysia's Director of Seafarers' Affairs and Ports Division, will be making a presentation at this Forum on Malaysian regulatory aspect. I am sure that many of you will gain from his input and will better grasp the intricacies of how the Marine Department Malaysia views issues pertaining to STS Transfer Operations.
3) Ladies and Gentlemen, it is generally acknowledged that the STS Transfer Operations is a global industry, practised not only in Malaysia. For that reason, most of the 'recognised experts' in providing services related to STS Transfer are mega global entities synonymous with the industry. I am pleased to note that this Forum has managed to attract well-known individuals who have voluntarily consented to appear at this event and share their wisdom, knowledge and experiences. This is, indeed, a boon for all of you. 'Best Practices' associated with STS Transfer Operations have been professionally crafted and do cumented by the Oil Companies International Marine Forum (OCIMF) and many of you, I am sure, are quite familiar with them. However, even the very best procedures can and do go wrong at times. Thus, it is only appropriate that such incidences/mishaps are discussed and deliberated within a closed Forum such as this for all to 'learn from errors made by others and avoid similar pitfalls' in future. I am given to understand that this Forum is being conducted as per the Chatham House Rules, whereby, whatever is discussed here remains within the four walls and are not to be divulged to outside parties. Such a condition will encourage free and unshackled sharing of experiences with the aim of enhancing safety of STS Transfer Operations.
4) Being a niche industry, STS Transfer Operations require highly skilled and experienced mariners to conduct shiphandling manoeuvres. Unfortunately, to date, no formalised system exists as to 'educate and train' a Mooring Master performing STS operations. I am glad to know that there a re Speakers at this Forum who will provide their ideas as to how best such training can be imparted in Malaysia as well as how simulators can be used to assist in such training. All present here today are aware of the challenges faced by the Mooring Master engaged in shiphandling with regards to the unknown hazards presented by wind, weather and waves. Let us hear them out and better understand the intricacies involved. It is good to know that several Mooring Masters/Pilots are present at this Forum. We all hope that each of us will be able to gain a better insight of the risks involved in STS shiphandling matters.
5) Ladies and Gentlemen, besides the human aspects of STS Operations, the equipment utilised in such tasks also play a vital role towards enhancing safety. The Forum programme has lined up representatives from outfits that supply fenders and hoses appropriate to STS Transfer Operations to provide all a better understanding of the latest advancements made in the manufacture of such equipment, all geared for a higher level of safety. This is very positive for many tend to disregard technical details when handling the process of ordering new equipment and/or replenishing old stock.
6) I also notice that legal aspects are also being deliberated on at this Forum by an acknowledged maritime legal practitioner. Again, this is of great advantage to those who are less inclined towards legal and jurisdictional issues. It will bring great benefit to all STS Transfer industry players. I encourage all of you to actively participate in the interactive session upon completion of the presentation.
7) Ladies and Gentlemen, Malaysia encourages a well-managed and safety conscious STS Transfer industry. The Marine Department Malaysia is ever ready to facilitate and smoothen application processes as well as operational issues. However, since all of us agree that safety is paramount, I do hope that you all understand the concerns and aspects that the Department is particularly focused on. Thus, praise be to Allah, there has been no major incidents in the areas of STS Transfer Operations that are under our supervision and we do hope it remains as such. As for bureaucratic issues, I can assure you that my officers and staff are always eager to expedite processes and procedures if the rules and regulations pertaining to the applications are adhered to.
8) On that note, I, once again wish to compliment IKMAL and the SNI for jointly organising this unique Forum and I do hope that similar effort towards further consolidating this cooperation will also be pursued in future.
9) I wish all of you a successful and fruitful Forum! Thank You.

subset: commoncrawl


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PolySciTech division of Akina, Inc. (www.polyscitech.com) provides a wide array of biodegradable polymers including PLGA. Recently PLGA from PolySciTech was used by researchers as a control polymer for development of polymer coated resorbable magnesium stents. Read more: Gu, Xinzhu, Zhongwei Mao, Sang-Ho Ye, Youngmi Koo, Yeoheung Yun, Tiasha Tarannum, Vesselin Shanov, and William R. Wagner. "Biodegradable, Elastomeric Coatings with Controlled Anti-proliferative Agent Release for Magnesium-based Cardiovascular Stents." Colloids and Surfaces B: Biointerfaces (2016). http://www.sciencedirect.com/science/article/pii/S0927776516302570
"Abstract: Vascular stent design continues to evolve to further improve the efficacy and minimize the risks associated with these devices. Drug-eluting coatings have been widely adopted and, more recently, biodegradable stents have been the focus of extensive evaluation. In this report, biodegradable elastomeric polyurethanes were synthesized and applied as drug-eluting coatings for a relatively new class of degradable vascular stents based on Mg. The dynamic degradation behavior, hemocompatibility and drug release were investigated for poly(carbonate urethane) urea (PCUU) and poly(ester urethane) urea (PEUU) coated magnesium alloy (AZ31) stents. Poly(lactic-co-glycolic acid) (PLGA) coated and bare stents were employed as control groups. The PCUU coating effectively slowed the Mg alloy corrosion in dynamic degradation testing compared to PEUU-coated, PLGA-coated and bare Mg alloy stents. This was confirmed by electron microscopy, energy-dispersive x-ray spectroscopy and magnesium ion release experiments. PCUU-coating of AZ31 was also associated with significantly reduced platelet adhesion in acute blood contact testing. Rat vascular smooth muscle cell (rSMC) proliferation was successfully inhibited when paclitaxel was released from pre-loaded PCUU coatings. The corrosion retardation, low thrombogenicity, drug loading capacity, and high elasticity make PCUU an attractive option for drug eluting coating on biodegradable metallic cardiovascular stents. Keywords: Polymer coating; magnesium stents; drug eluting coating"


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As a developer I've usually got a pile of projects that are in progress, or personal work that is on hold for one reason or another. Take a look behind the curtain, but watch out sharp edges and unfished code ahead.
My name is Luke Mason, I'm a 24 year old guy from Richmond, Virginia with a passion for everything web.
I'm a web developer specializing in Front End Code. Basically, I take ideas and grow them into living websites.
I currently work as a Front End Developer for The Washington Post in the beautiful city of Washington, D.C.


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Data translation doesn't need to be time-consuming
A smart alternative to writing code, FME® Desktop makes converting data between potentially hundreds of formats quick and simple. With a drag and drop interface, users can create visual data workflows, to automate day to day tasks, perform a one-off conversion or manage a large data migration project. FME Desktop has a myriad of data and environment connectivity possibilities with the ability to read a humble Excel spreadsheet or an Esri Shapefile or alternatively use its flexible HTTP functions to fetch data from the thousands of APIs that are increasingly appearing.
Everything starts with FME Workbench, part of FME Desktop. Workspaces (the data models that do the hard work) are authored in FME Desktop and can be run in the same environment or promoted to the enterprise and run, perhaps "as a service" on FME Server.
FME Desktop is used to:
- Exchange data between CAD and GIS systems
- Migrate, load and issue change-only-updates to spatial databases
- Undertake format-to-format data conversion and translation
- Integrate and conflate data
- Connect applications by reformatting data on a schedule
- Convert and translate spatial data
- Reproject spatial data coordinate systems
- Restructure data models
- Carry out data quality assurance and validation
- Visually inspect data without the need for translation… and so much more.
Find out what's great in the latest version of FME
Download the latest FME Product Brochure
FME Transformer Reference Guide
For more information about FME's capabilities or to hear about the services we offer please contact us.


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I'm a little late to the Release Note party but wanted to be sure to share my top ten list. Life has been busy but enough about me, let's get to the good stuff Salesforce has been up to. Here's my favorite items in the new 2019 Summer Release:
This isn't a replacement for a full featured in-app guidance app like Walk-Me but for simple tips, this is a nice feature. When enabled, you're able to give your users customized on-screen help. It's worth your time to play with this feature.
Go into Setup and in the quick search, type and select "In-App Guidance". Press the Add Prompt button and a menu bar will appear at the top of the page allowing you to add the content you wish, where and how you want. It's pretty cool.
We're now able to customize the number of records to display; no longer limited to the five. We can also show up to 10 columns. This will make many of my customers very happy.
Open up the Lightning Record Page and select the Related List component. In the control panel, change the Related List Type to "Enhanced List" to set the number of records. To show more columns, change the Related Lists field using the standard Page Layouts.
I'm a fan of how Salesforce is making their List View filters more user friendly. The ability to simply click some common options instead of having to create formula like filters is a significant enhancement for the typical user.
Sometimes Salesforce gives us a free gift. This is one of those times. Surveys used to be an additional license fee. Now you're able to take advantage of this feature but there is a catch; only the first 300 responses are free. Send as many as you'd like but you'll want to check with your Account Executive on how the response numbers are billed. It is not clear if the 300 response limit is per survey, per month, or total period!
You'll need to grant access to the users you wish to create surveys. I'd recommend setting up a Permission Set for this. You'll also need to Active this feature. In Setup, search for "Survey Settings".
This is a simple little thing but sometimes it's the simple things that make a difference. It's nice that you can quickly see which objects have records, when searching. This feature is on by default.
Options are good. Especially when trying to transition from one old but comfortable look to a new Lightning Experience look. Now within Lightning, we have both a "Grouped View", the original Lightning look, and the new "Full View", which looks like an updated Salesforce Classic design.
In Setup, search for and select "Record Page Settings". This is an Org wide setting, so choose carefully.
Similar to the Full View and Grouped View option is the "Related List" and "Activity Timeline" option, specifically related to Activities. I've had many customers complain to me about Lightning's Activity Timeline. Now, as an Admin, you can give your users a look more similar to how Activities displayed in Classic. Welcome back Open Activities and Activity History related lists.
This setting is also on the "Record Page Settings" in Setup. It too is an Org Wide setting.
I know not many of my clients use Territory Management, but it does have some practical uses. Some management features hadn't been moved over to Lightning but now you'll find all the Territory objects in the Object Manager.
We can now standardize the information in the header and footer of our email templates. User will not be able to edit the header or footer once inserted into their Lightning Email.
Click on the App Launcher, or what some refer to as the "waffle" icon, and search for "Enhanced Letterhead". This is only available to System Administrators.
Conditional formatting allows us to highlight things that matter our summary and matrix reports. This feature was in beta but is not generally available.
Open any summary or matrix report that has at least one measure. In the lower right footer of the report is a "Conditional Formatting" button. It took me forever to find but it's down where all the toggles for Row Count, Detail Rows, etc are. Complete the rules and you're ready to go.
Can I help you with anything regarding this topic? Do you have any questions related to Salesforce I can shed light on? Let's have a chat through my contact form here.


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Shelley and Luke's wedding on Friday 21st June at Carbis Bay Hotel with our campervan showgirl, Lola.
The longest day of the year was too short!
Well that's how it must have seemed to Shelley and Luke, who had such an amazing time they didn't want it to end.
The news the day that Shelley and Luke tied the knot was, for a welcome change, more lighthearted…
The Queen's horse, Estimate, had won the Cheltenham Gold Cup on Ladies' Day whilst the president of the United States gaff at the G8 Summit in Northern Ireland was also doing the rounds. He apparently referred to our Chancellor, George Osborne as Jeffrey Osborne!
President Obama apologised; "I'm sorry man. I must have confused you with my favourite R & B singer."
For those of you too young to remember, the Osborne of the 'Jeffrey' variety had a 1982 hit with…
On the wings of love
Up and above the clouds
The only way to fly
Is on the wings of love
Sadly I remember it only too well, but what a wonderfully apt lead into a lovely wedding day blog, writes Chauffeur Bob.
As forecast, the morning started a little on the ominous side but it was scheduled to clear later. Indeed, despite a brief 'A30' dousing en-route, I was able to discern a few cracks in the cloud cover as I pulled Lola to a halt outside the 'boys' Threemilestone boudoir!
A pre-nuptial 'epiphany' moment for Luke and Matt!
As bride Shelley had already checked-in at Carbis Bay Hotel the day before, our only pre-nuptial sortie today was to get the groom and best man to the ceremony, ideally an hour before a planned kick-off time of High Noon.
It was 10am and the neighbourhood curtains were already twitching with the 'Lola affect' in downtown Threemilestone as I knocked the door.
All stand – here we go!
Unsurprisingly, Luke and his best man, Matt were clearly in a state of readiness and running through a few last minute checks.
I say unsurprisingly, as in the five years I have been doing the best job in the world, a 'generalisation' would be that the boys are, in the main, ready on time whereas the girls… Well, I'd better not say too much, other than in their defence they do have a lot more things going on than us blokes!
As we stepped outside, the hitherto reticent sun was thankfully breaking through. Topless Lola was looking her flirtatious self as Luke and Matt posed for a few snaps before departure.
It was about 10.20 when we eventually got underway and joined the A30 westbound for a fun filled, klaxon sounding and royal hand waving chug all the way to Carbis Bay.
A brief pause for a courtesy (and professional) 'we'll be with you in five' call to the hotel's effervescent Victoria Williams, before making our final approach down 'Rue Vistatodiefor'.
Luke and Matt arrive at Carbis Bay Hotel.
We arrived in good time, just after eleven, exactly as prescribed by Victoria. There to greet us, telephoto lens in hand was Shelley and Luke's professional picture taker for the day, Helen Barnecutt and Victoria herself along with a 'boys' welcome posse.
Arrival photos ensued in glorious mid summer's day sunshine. It wasn't long though before the 'boys' set about their pre-nuptial duties with a drinky or two. I'm not really sure that's what Victoria had in mind for them but everyone seemed calm and relaxed and anyways, things were falling nicely into place.
A few minutes later, the Registrars' arrived only to have their access to the hotel's car park thwarted for a few minutes by an alcohol delivery lorry (perhaps the second best job in the world?!)
Lola awaiting the arrival of Mr. and Mrs. Wort at Carbis Bay Hotel.
Guests continued to arrive in their droves. One of which was the friendly and familiar face of Sarah Gillett. Sarah runs her own wedding and events planning company, for whom today's bride, Shelley, assists. Time was marching on but we did manage a perfunctory 'shop' conversation.
Eventually calm descended as everyone was ushered inside to witness Shelley and Luke's life changing appointment.
During the ceremony I set about my ceremonial duties; a quick cold coke followed by a sparkle for Lola, hung out her 'Bride & Groom' rear window banner and prepared her on board bar for a celebratory toast.
Corona Stows.. what's happened to the champers!
By special request, 'champers' was off the menu. Instead, a few bottles of chilled 'Corona' beers lie in wait. I remember the condensation trickling down each bottle as I opened up Lola's cocktail cabinet – there they sat glistening in the hot sun teasing and tantalizing – 'Corona Stows' I thought, it would have made a great TV advert!
Distraction therapy was needed and duly arrived, as wedding guests along with an elated Mr. and Mrs. Wort made their way out onto the hotel's terrace, overlooking the spectacular St. Ives Bay, to get the less formal part of the day well and truly under way.
It's too late Chauffeur Bob, I'm married!
You really couldn't wish for better weather, backdrop and beach for photos on your wedding day. It was a simply magical, heady atmosphere and I could see Helen, the photographer, was having an absolute field day!
As previously arranged, we allowed 40 minutes in the schedule for one of those spellbinding, topless Lola excursions into downtown St Ives.
With just about enough time to spare before 'sit down' the newlyweds excitedly made their way over to Lola. I reached into my inside pocket, pulled out a rather unwieldy bottle/come tin opener that I had borrowed from Mrs. Chauffeur Bob's kitchen, cracked open the Corona and charged Mr. and Mrs. Wort's glasses.
Helen and her equipment jumped in alongside me and we chugged off with Shelley and hubby standing, waving and sipping as we climbed away from Carbis Bay International!
The reception afforded to the happy couple the moment we started our descent into St Ives was, as always, immensely moving and memorable. Shelley and Luke were really getting into the swing of it, buoyed along by the balmy weather, Lola's klaxon, Mr. 'Marmite' Bublé and the many hundreds of holidaymakers cheering, waving and clapping as we chugged through.
We aimed for a parking slot towards the end of Smeaton's Pier. Here, Helen choreographed some wonderful poses overlooking the picturesque harbour. The tide was in and the sea awash with sparkling, azure-blue hues – wow!
A small selection of snaps from Smeaton's Pier…
Sit down time was calling, so alas, it was time to depart downtown St Ives and get our VIP's back to Carbis Bay to formally kick off the reception.
We all had a truly fabulous time. One that will, I am sure, endear in Shelley and Luke's memories for many years to come and everyone else in St Ives lucky enough to witness it come to that!
Our very best wishes go to a smashing, fun loving couple x.
All pictures taken by Strawberry Leisure unless otherwise stated.


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| 7.8°C Belfast
Two former senior journalists at the News of the World have launched claims for unfair dismissal against the paper's publishers.
Ex-assistant editor (news) Ian Edmondson and ex-chief reporter Neville Thurlbeck have both lodged employment tribunal papers against News International, a source said.
Detectives arrested Edmondson, 42, and Thurlbeck, 50, in April on suspicion of conspiring to intercept voicemail messages while working at the now-defunct Sunday tabloid.
Edmondson was sacked in January after being linked to the phone hacking scandal in legal documents filed with the High Court, and Thurlbeck lost his job earlier this month.
A preliminary hearing in Thurlbeck's case will take place at the East London Employment Tribunal on Friday, at which the journalist will claim he was a whistleblower, a source said.
Thurlbeck's alleged role in the scandal has been closely scrutinised after details emerged of an email sent in June 2005 which was headed "for Neville" and contained transcripts of illegally intercepted phone messages.
The email, which surfaced in April 2008, seemed to contradict News International's previous stance that phone hacking was confined to a single "rogue reporter".
Meanwhile, Thurlbeck, Edmondson and former News of the World senior reporter James Weatherup, 55, have all had their police bail extended until March next year.
They were the first of 16 people arrested since Scotland Yard launched a fresh investigation into illegal activities at the tabloid in January.


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I'd like to install 13.10 (Saucy) hardware enablement (HWE) stack to my Ubuntu 12.04 (64-bit) because I need a newer Linux kernel.
This wiki page explains what "hardware enablement stacks" are. Among other things it says:
Only the -generic x86 kernel flavor ... will be supported...
Also, this answer says:
...This is only recommended for x86 hardware installations...
Is x86 here synonymous to 32-bit/i386 architecture (but not 64-bit/AMD64), or is it i386/AMD64 (but not ARM)?
Can I install this "hardware enablement stack" in a 64-bit/AMD64 Ubuntu? Will it be supported with future updates?


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Who knows why we do the things we do.
It came to me one night during my 6 month job gap. I put some stuff into my backpack and caught a late train to Pasir Ris. And started walking home to Boon Lay where I stay.
My route (in yellow).
Pasir Ris Station, the start of the journey.
Interesting fact (from wiki): The first reference to a village of Pasir Ris, Passier Reis, appeared in 1853. There has been conjecture that perhaps this is a contraction of Pasir Hiris (pasir is "sand" and hiris means "to shred" in Malay).
Interesting fact (from wiki): The name Tampines goes back to the Franklin & Jackson map of 1828. It is named after Sungei Tampenus, which in turn got its name from the tampines trees (Sloctia siderozylon) which are said to be growing there.
Interesting fact (from wiki): The name Simei is pinyin for "four beauties" in Chinese. Initially, the roads in this area was named after the four great beauties in Chinese history (Xishi, Wang Zhaojun, Diao Chan and Yang Guifei). However, due to difficulties in pronouncing these street names by the non-Chinese ethnicities, the roads were renamed Simei Streets 1 to 4.
Good use of the land beneath the train tracks.
Tanah Merah was one of my most frequented MRT stations as I used to serve in the nearby military camp. I still go to the station from time to time when I take the public transport to Changi airport.
Interesting fact (from wiki): The station is the only interchange station not to be part of two or more lines, due to it being an interchange between the main East West Line and the Changi Airport Branch Line. The station is also the only MRT interchange station to have only one alphanumeric symbol (as opposed to other interchange stations, which have at least two).
Interesting fact (from wiki): The Malay word bedoh refers to a type of slit drum made from a large hollowed log for calling people to a mosque for prayers or to sound the alarm in the days before loudspeakers. There was a prominent mosque in the 1950s at Jalan Bilal that still used the drum about five times a day. The "h" in the word bedoh was replaced with a "k", and, as with most Malay words that end with a "k", it is pronounced with an inaudible glottal stop.
Interesting fact (from wiki): Kembangan means "expansion" in Malay.
Interesting fact (from wiki): The station is designed with a traditional Malay roof structure and shape, but using modern materials such as steel beams, similar to that of the Eunos Bus Interchange. This is to provide a sense of identity to the area, as Eunos bus interchange lies close to Geylang Serai and the Malay Village.
Interesting fact (from wiki): Paya Lebar was a large, swampy area close to the Kallang River, hence its name. Paya means "swamp" and lebar means "wide" in Malay. This was an extensive and notorious squatter district, whose inhabitants engage in cultivating market produce, including pig and poultry rearing.
Interesting fact (from wiki): Aljunied Road was officially named in 1926 after Syed Omar bin Ali Al Junied (died 1852). Syed Omar was a wealthy Arab merchant from Palembang, where he had set up business after migrating from his hometown in Tarim, Hadramaut (Yemen). He was also a highly respected man, looked upon by the Malays as a prince. Syed Omar came from the well-respected Arab family who were descendants of Islamic prophet Muhammad. He was a nephew of Syed Mohammed bin Harun Al Junied, who also came from Palembang to Singapore in the early days before the founding of Singapore in 1819. Syed Omar was a philanthropist and his charitable acts included donating a large plot of land in Victoria Street for the purposes of a Muslim burial ground and the construction of a mosque in Bencoolen Street. The land where St Andrews Church (see St Andrew's Cathedral, Singapore) stands was also donated by him. He and his family contributed largely to the setting up of the Tan Tock Seng Hospital.
By this time, I noticed signs of lives. Newspaper delivery men were making the rounds and hawkers were preparing at their food stalls.
Interesting fact (from wiki): Kallang is an old Malay reference to the orang laut (people of the sea), called orang biduanda kallang, who lived in the vicinity of the Kallang River and Singapore River.
From Kallang, the tracks start to go undergound so I walked in the general direction towards to the next station.
Interesting fact (from wiki): Despite the apparent modernity of its surroundings, the station lies at the historic boundary of the original colonial settlement of Singapore in 1819, which was marked by the adjacent Rochor River. The surrounding area comprised old shophouses, factories, villages, rivers and swamps until the 1960s, when the area was transformed by urban renewal and high-rise public housing. The oldest buildings in the area include the Hajjah Fatimah Mosque and the Kampong Glam heritage district. Besides these, most of the area comprises high-rise public housing estates. Modern multi-storey commercial or mixed-use buildings in the area include Golden Mile Complex and The Concourse, both icons designed by famous architects, as well as Golden Mile Tower, Sultan Plaza, Textile Centre and Keypoint.
Interesting fact (from wiki): It was built on the site of The New 7th Storey Hotel.
Interesting fact (from wiki): There is a mural along the wall of the station called Vitreous Enamelled Mural by Simon Wong.
Interesting fact (from wiki): It used to be the largest and deepest MRT station in Singapore, but the record was broken by Dhoby Ghaut in 2003 and then by Bras Basah in 2010, which is around 35 metres below ground. The station is the only MRT station to ever participate in three terrorist exercises, which are Exercise Northstar IV on January 11, 2004, Exercise Northstar V, when it was one of four stations which participated in the exercise on January 8, 2006, as well as Exercise Northstar VII on July 7, 2009 together with Sentosa and VivoCity.
Hmm, where is Tanjong Pagar? I must have forgotten to take a photograph. Anyhow, by this time, my legs started to ache. It also started raining so I seeked shelter at a coffee shop for rest and refreshments.
Interesting fact (from wiki): Tanjong Pagar in Malay means "cape of stakes", a name which reflects its origins as a fishing village situated on a former promontory. It has been surmised that the name was inspired by the presence of kelongs (offshore palisade fishing traps constructed using wooden stakes and cross pieces) set up along the stretch of coast from the village of Tanjong Malang to what is now Tanjong Pagar. It is possibly a corruption of the earlier name Tanjong Passar, a road which led from South Bridge Road to the fishing village and which appeared in George Drumgoole Coleman's 1836 Map of the Town.
Interesting fact (from wiki): A plaque relating the history of the Outram Park prison can be found outside of the station. The prison no longer exists as residential blocks (HDB) have been built where the prison once stood.
Interesting fact (from wiki): The estate and its residents were the subject of the 10th in the CIVIC LIFE films by Irish filmmakers Joe Lawlor and Christine Molloy. TIONG BAHRU, starring 150 volunteers from the estate and from across Singapore, was shot in June 2010 and premiered at the National Museum of Singapore in October 2010. Watch TIONG BAHRU, here: http://player.vimeo.com/video/39187740
At Redhill Station, the tracks became elevated again. By now, I was limping.
Interesting fact (from wiki): Redhill MRT station is the smallest station in the entire MRT System, and is the only station in which the two platforms are not parallel to each other.
Interesting fact (from wiki): Queenstown is one of the early housing estates in Singapore, built before Toa Payoh and Ang Mo Kio, and was a test bed for much of Singapore's public housing. Queenstown was named after Queen Elizabeth to mark her coronation in 1952. The area used to be called by the Chinese name wu wei gang.
Interesting fact (from wiki): Commonwealth is named after the Commonwealth of Nations
Interesting fact (from wiki): Buona Vista was so named because of the good view it offers — buona vista means "good sight" in Italian.
Interesting fact (from wiki): Adjacent to the Singapore Polytechnic on one side, and undeveloped land on the other, the building of the station was met with reservations by some members of the public over the small area it serviced. There were criticisms over the spending of "taxpayers' money" chiefly for use only by students of one educational institution.
Clementi station was one of the first few stations to be operational. I remember going there as a kid with my parents during the opening ceremony. I used to live at Clementi West.
Interesting fact (from wiki): Clementi and the roads therein are named after Sir Cecil Clementi Smith, Governor of the Straits Settlements and High Commissioner from 1887 to 1893. The governor was an accomplished Chinese scholar. Among his achievements during his stint in office were laws brought into force to control secret societies in Singapore.
It's a long walk from Clementi to Jurong East. The tracks between these two stations is the longest between any two stations along the line.
Interesting fact (from wiki): Jurong is probably derived from the Malay word jerung, which means a "shark".
Interesting fact (from wiki): The colour scheme of the station is mostly brown, red and green. It is similar to the colour used in the interior of classical Chinese buildings.
Interesting fact (from wiki): As the Jurong Lake lies next to this station which derived its name from geographical feature.
The last stretch of walk!
Interesting fact (from wiki): This station was named after Boon Lay Way, the street along the station, although the actual town of Boon Lay is located about 1 kilometer away. Boon Lay is a residential precinct in Jurong, named after Chew Boon Lay, a prominent businessman in the late 19th century and early 20th century who owned the land where the precinct stands, when a requisition of 1.012 km² of land from his estate was done by the war department of the then colonial government of Singapore, leading to the growth of Boon Lay Village in the 1940s, with a population of about 420 in the early 1960s.
It took me almost 12 hours for the 50km walk. I had thought it would be an easy stroll. Apparently, I wasn't really that used to the distances. In fact, I was quite inmobile for the next few days. But I was determined to get fitter. I was to jog/walk my first marathon 6 months later.
It's good thing that when I took the walk in 2008 the western extension wasn't up yet or else I would have to walk a further 2 stations! 😛


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Headlines from the tabloid newspaper Trome feature sports and scandals. The paper appeals to an audience with a desire for social mobility. Photo by Alonso Chero.
Made in Peru
By Liz Mineo
Mabel Cueva makes a living selling Egyptian tarot decks, self-help books, pirated Paulo Coelho novels and other bestsellers in a makeshift book market in downtown Lima. When the day is slow, she reads a cheap tabloid filled with splashy headlines, coupon promotions, cash prizes and gossip news about local celebrities.
"I read it to pass the time," said Cueva, 34, a mother of an eight-year-old boy. "It's entertaining."
Called Trome, named after a word for "ace" or "champion" in Peruvian slang, the popular paper prides itself in offering "entertainment for the whole family," and according to Cueva, it delivers.
Like most tabloids, Trome lives off celebrity scandal and entertainment news. It runs photographs of scantily clad women, but unlike most tabloids, it lacks gory pictures or sensational crime stories on the cover; those are sent to the inside pages. It devotes entire sections to beauty and health tips for women, love and sex horoscopes, gossip columns and educational material for schoolchildren.
This sassy concoction has made Trome a "family tabloid" and the best-selling newspaper not only in Peru but also in the Spanish-speaking world. With 734,000 copies sold daily, Trome sells more than Peru's El Comercio (90,000), Argentina's Clarín (280,000), Spain's El País (325,000) or Colombia's El Tiempo (400,000).
How a cheap Peruvian tabloid (at only US$0.20) bucked the worldwide trend of declining newspaper sales is a story of difficult beginnings and big-time success featured by street-smart editors and marketing researchers, who seized on opportunities in Peru's roaring economy. Trome is now a case study taught at business schools all over the world. Curious editors from other countries often descend on Lima to learn about the winning formula. But it is a recipe that might work only in Peru.
Trome was launched in 2001 by the owners of El Comercio, Peru's oldest newspaper and the group's flagship publication, which is read by high-income earners. The tabloid's introduction was an effort to attract the new middle class that has emerged amid Peru's high economic growth, mostly made up of small entrepreneurs of lower-class origins. According to research by companies hired by El Comercio, the new middle class yearned for a media outlet that could speak their language and meet their needs for social advancement.
"It's not your traditional middle class," said María Elena Otiniano, manager at Grupo El Comercio. "They're more like the new middle class in China or India. They are very pragmatic, success-oriented and focused on acquiring material goods. They want a new car, nice furniture, a better house, anything that helps them improve their status and their lives."
These new consumers also lack interest in politics, a legacy of the civil war that ravaged the country in the 1980s and Fujimori's 10-year reign of corruption in the 1990s, which fed Peruvians' traditional distrust of government.
Trome's editors understand this new market panorama. But it wasn't always like that. Six months after its publication, sales were disappointing and executives were scratching their heads not knowing what to do. A case study, "Trome—News for the Base of the Pyramid," by researchers Guillermo D'Andrea, Javier J.O. Silva and Maricruz Prado from Buenos Aires' Austral University, tells the story of a tense meeting in those early days. An editor is quoted as saying, "Why don't we stick to a style we know works? I'm sure our readers want content that is similar to those offered by our competitors, with a focus on sex and violence."
The editor was fired. New management was brought. Carlos Espinoza and Víctor Patiño, who were lured from Aja, another best-selling tabloid, to be Trome's editor–in-chief and managing editor, paid attention to research showing that target readers were fed up with most Peruvian tabloids and their staples of crime stories, lurid prose and racy pictures of half-naked women. They wanted a cheap paper that was suitable for home reading, one that didn't offend housewives or hurt children's susceptibilities.
The new editors decided that instead of crime, gossip will rule, and that, unlike in most tabloids, stories must be based on true facts. As for the racy photos, they were sent to the back page. Under the title "Malcriadas," or naughty girls, local women who volunteer to be photographed in suggestive poses wear skimpy clothes—but they're never naked or topless. Including local women was a far cry from the stock catalog of pictures of half-naked women, all with blond hair, fair skin and blue eyes the paper used early on.
"The malcriadas could be your next-door neighbor," said editor Patiño. "The other ones looked like they were from Sweden."
To the new touches of local color and priority to scandals and sports instead of crime, the paper added promotions and prizes. To reward readers the paper holds musical festivals with health caravans to allow attendees to listen to their favorite local bands, undergo a Pap test or have a dental checkup. Every day the paper offers promotions such as daily cash prizes, new car raffles or write-in contests for complete dining or living room sets. Some critics say those promotions are the main reason behind Trome's soaring sales, but editors argue they address their readers' needs.
"We're very much aware of their desire for social mobility," said Víctor Patiño, the tabloid's general editor, at his office in downtown Lima, a print of Andy Warhol's Marilyn Monroe hanging on the wall and copies of the day's newspapers on his desk. "That's why we sell more than news to them. Our readers are aspirational consumers."
Tabloids have always sold well in Peru not only because of cheap prices (often less than US$1) but also because their mix of lowbrow content and use of slang holds a strong appeal to their working-class audience.
In the 1950s Ultima Hora shocked Peru's stiff, highbrow and conservative media landscape with its use of slang in bold headlines, gruesome crime scene photos and celebrity scandals. In the 1970s and 1980s Ojo and Correo followed in their steps, but in the 1990s, tabloids became a political weapon. The Fujimori government funded and controlled a handful of tabloids called "chicha" (a nod to the culture of indigenous migrants in Lima's misery belts) and added to its usual mix of violence, celebrity gossip and half-naked women, vicious campaigns against Fujimori's political opponents.
Like its predecessors, Trome's success lies in having found a target audience: taxi drivers, street vendors and small shop owners that make up Peru's emerging middle class. It's a group that is expanding both in Lima and the interior, where the tabloid is selling like hotcakes. Between 2009 and 2013, it doubled its sales in the interior. In the same period, El Comercio's sales in provinces declined.
Reporters and graphic designers work in the tabloid's ultramodern newsroom. Photos by Alonso Chero.
After its August 2013 acquisition of a controlling interest in Epensa, a publishing company of high-circulation tabloids, Grupo El Comercio now controls 80 percent of the Peruvian newspaper market. The buyout has ignited a debate about media concentration in Peru.
As sales rose, so did Trome's political influence. Luis Favre, an advisor who worked in the campaign that carried Peruvian President Ollanta Humala to victory, said that Trome readers can decide elections, and that those who run for office should read it to learn what make voters tick.
Politicians always agree to talk to the newspaper, said Patiño, who writes a column under the pseudonym "The Owl" in which he denounces politicians, laments the state of the national soccer team or extols Oscar Wilde, John Dos Passos or Charles Bukowski, his literary heroes. His column is the only highbrow content found in the paper, and Patiño, who studied history at Peru's San Marcos University and loves both literature and popular culture, said he writes his columns for himself. Surprisingly it's a hit with uneducated readers.
"The Owl always tells the truth," said Joel Navarro, a taxi driver who reads the paper every day. "He tells it like it is."
Some worry the paper's content of entertainment, gossip, crime and scandals reinforces readers' low educational levels. Most Peruvians prefer to read newspapers rather than books and if they read books they're used, inexpensive or pirated, but nonetheless it's uncommon to see hordes of customers in the makeshift book market in downtown Lima. But still, book readership does not approach the levels of Argentina and Chile, where more than half of the population reported reading books, according to the United Nations.
"This paper wouldn't work in Uruguay or Chile," said Mario Munive, journalism professor at Lima's Catholic University. "And I wonder whether Peruvians would read Trome if their cultural and educational levels were higher."
Trome's most popular stories deal with local celebrities' cheating scandals and scoops on the new stars of television reality shows but also with any gossip about international stars such as Rhianna, Jennifer Lopez or Kate Middleton. A few weeks ago, some of the most read stories boasted the following headlines: "Jennifer Lopez Was Comforted by Former Husband Marc Anthony After Breakup with Her Boyfriend," "Pictures Show the Duchess of Cambridge's Bare Bottom" and "Rihanna Caught Twerking in Transparent Dress."
The paper has been a hit with women, who make up more than half of its readership. Navarro, the taxi driver in Lima, said his wife reads Trome every day.
Cueva, the bookseller in downtown Lima, feels the same way. The mix of gossip and scandals helps her escape from boredom as she waits for customers in her modest stall in a gritty and not-so-safe corner of downtown Lima, but it isn't lost on her that the tabloid's effects are fleeting.
"I'm entertained when I read it," Cueva said. "But after I'm done, I don't remember anything."
Liz Mineo is an independent journalist covering immigration and Latino issues for AP's Spanish Service from Boston. She covered drug trafficking issues in her home country of Peru and writes about Peruvian immigrants in the United States for La República newspaper in Lima.


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Mary Queen Of Scots
This is a dark and bloody take of this history told in beautiful settings. The formality of a queen of this day was a bit toned down and earthy
existence from what we would usually see, even if she did have several maidens waiting on her. There are several black people cast too.
Were there African blacks in Scotland or was this some casting director filling a quota? It is a very well acted movie that tried to hit the tone
right for the times. They did a very good job at it. The scenes delelope fully and the pacing is just right. They get a lot of things right with this
one. I enjoyed it but it is a bit brutal, as were the times, I guess.
Before 8 – After 8.5


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Home >> Tags >> Italian Cuisine
Listing articles 46 to 60 of 80 articles with tag 'Italian Cuisine'
Most popular articles first. Sort by: Popularity ¦ Date ¦ Tags
Halloween Pumpkin Risotto
Serious gourmet traditional pumpkin risotto from Lombardy (Italy) anybody can cook in under 40 minutes.
Bottarga Pasta
A dried Mediterranean caviar used by French and Italian chefs to flavor pasta or risotto, boutargue/botarga/botargo is a rare and expensive delicacy.
Bring Out The Falsomagro
There is more than meets the eye to this cult Sicilian Sunday roast - a stunning highlight of any family meal.
The Road to Hell Is Paved With Truffles
My Parmesan-White Truffle sauce's hit-me-back flavor turned me into a truffle-hunting pig worthy of a glutton in Hieronymus Bosch's Hell.
I made my own raviolis
Using an authentic restaurant recipe from a small Lombard restaurant, I managed to make extraordinary raviolis from scratch.
FXcuisine's Ragł Finto
My own version of the Neapolitan quick ragł. Ready in under 20 minutes it has a unique hit-me-back taste that will keep you coming and coming to the pot until none is left.
Pasta con l'anatra - pasta in duck sauce
Using a whole duck to make pasta sauce is uncommon outside Italy.
Italian Buckwheat Torta
A unique Alpine recipe from those mountains where Italians speak German. For hardcore buckwheat lovers only!
Pumpkin Gnocchis
After nearly 20 years of trials I finally succeeded in making these delicious gnocchis - my own personal culinary holy grail.
Sicilian Almond Sorbet
The most delicate sorbet of them all, and you don't even need an ice-cream machine!
I like Small Fry
Who would think that eating fishes from head to toe would be so good?
Zaletti - the Venetian Cookie
These simple Italian cookies, also called zalettini, use corn flour for crunchiness and color.
Mangiamaccheroni - Neapolitan Macaroni Eaters
Mangiamaccheroni - Neapolitan macaroni-eating lads were once the symbol of Napoli's joie de vivre. Here are 20 examples of these icons from my personal collection.
Pasta Cooked Like a Risotto
This gorgeous traditional orecchiette-with-broccoli recipe is a staple on my table. The pasta is cooked with the sauce, a unique process much favored by French chef Alain Ducasse.
Quails in Rosemary, Garlic and Red Wine Sauce
This quick and easy dish from the River Café will makes a lasting impression on any guest, and it takes only about 20 minutes to prepare.
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Pizza Fritta - traditional Neapolitan deep-fried pizza
«Looks good.... minus the heart attack you suffer after a a couple of slices.»
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California wills are governed by the California Probate Code. California law imposes restrictions on the format of a valid will, and a probate court will discard it if these requirements are not met. Although you may nominate a guardian for your minor children, the probate court may refuse to appoint your nominee if it determines that the appointment would not be in the best interests of the child.
Three types of wills are possible under California law -- a holographic will, a statutory will and a typewritten will. A holographic will is handwritten and must be prepared completely in your own handwriting. Since holographic wills do not have to be witnessed or notarized, they are frequently contested in probate court. A statutory will is a "fill in the blanks" template that can be downloaded from the website of the State Bar of California. Statutory wills are appropriate for small estates unless you intend to include complex provisions. Alternatively, you can prepare an individualized typewritten will. Although it is possible to prepare such a will yourself, it is best to hire a lawyer to ensure that it conforms to the California probate code.
Your will should name an executor to manage your estate after you die. If you don't name an executor, a California Probate Court will name one for you. You must name all beneficiaries and specify what property they are to receive. You may only bequeath property that you own. California is a community property state, meaning that if you die before your spouse or registered domestic partner dies, half of the property obtained by either of you during the marriage belongs to her and you cannot dispose of it in your will. Other types of property, such as life insurance policies, are not subject to the terms of your will.
Naming a Guardian
California recognizes two types of guardianships -- guardianship of the person and guardianship of the estate. A guardian of the person takes physical custody of your children and provides for their day-to-day needs such as food and shelter, while a guardian of the estate administers any significant amount of property owned by your children -- such as money inherited under your will. If you use the California statutory will, you may name a guardian of the person and two alternates in Paragraph 6, and a guardian of the estate and two alternates in Paragraph 7. Appoint a guardian who is financially stable and young enough to raise your child, to maximize the likelihood that the court will appoint your nominee. If you don't appoint a guardian in your will, any interested party -- such as a relative or a social services agency -- may file a guardianship petition with the Superior Court sitting in the child's county of residence.
You must sign your will in the presence of two or more witnesses who are at least 18 years old and not heirs under your will. Each of your witnesses must sign the will in the presence of each other. Notarization is not required. Nevertheless, your witnesses should prepare a "self-proving affidavit" -- a statement that they witnessed the signing of your will, that you appeared to be mentally competent and that you appeared to understand its contents. They should then have the affidavit notarized. A self-proving affidavit will allow your witnesses to avoid testifying in probate court.
- State Bar of California: Do I Need a Will?
- California Law: California Probate Code
- California Tax Attorney Blog: How to Write Your Own Will in California
- Law Office of Eric Holk: Naming Guardians for Minor Children
- DearEsq.com: Property Division in Comunity Property States
- California Courts: Guardianship
- FIndLaw: Will Signatures
Writer Bio
David Carnes has been a full-time writer since 1998 and has published two full-length novels. He spends much of his time in various Asian countries and is fluent in Mandarin Chinese. He earned a Juris Doctorate from the University of Kentucky College of Law.


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By Kristen Daum
The State News
Stand in the middle of East Grand River Avenue, and you're at the divide between two worlds.
To the south, a sprawling academic institution opens its doors to more than 45,000 students for about nine months out of the year. To the north lie residential and business districts that serve the permanent residents of a city sprung from that institution's birth.
In East Lansing's first 100 years, the void between MSU and city residents has grown larger, and East Lansing-MSU relations have become rockier. But efforts in recent years have tried to mend negative feelings between students and other community members.
Even as the East Lansing community comes together to celebrate the city's centennial, some city officials have said they are concerned that students don't see the distinction between MSU and East Lansing: They are two separate entities, and there are residents who live completely separate from the university.
Acknowledging a difference
When East Lansing city council member Bev Baten was taste-testing various entries for the centennial ice cream flavor contest last month — she noticed something: A majority of the 98 flavors that were supposed to commemorate East Lansing's 100th birthday were related to MSU.
"They're two different bodies of government," Baten said this week. "We don't govern the campus, and the campus doesn't govern East Lansing. If people say they don't see a difference, it's because they haven't been here long enough."
Because East Lansing is a college town, some students said the distinction between the campus and the city might not be as noticeable.
"I know the difference personally," environmental studies and applications junior Amy Motzny said. "The campus boundaries are pretty distinct. But students who live closer to campus might not see the difference as much because of all the student housing near nonstudent residents."
In the past, there have been several instances when the MSU environment spilled into East Lansing's neighborhoods, which didn't bode well for relations among residents.
Most recently, 3,000 students took to East Lansing streets after the MSU men's basketball team lost in April 2005 to North Carolina in the Final Four of the NCAA tournament. Police teargassed students, and revelers caused $5,775 in damage.
The fallout caused tensions for students and residents, and officials have since attempted to repair the relationship.
Even with the city's efforts since then, journalism freshman Lynsey Tomak said she sees East Lansing and MSU as interchangeable communities.
"East Lansing in general is considered the area of MSU," Tomak said. "If you were comparing East Lansing and Lansing, I'd say there's a huge difference, but with East Lansing and MSU, it could be considered the same.
"I sometimes forget that people have houses and families here. I just don't think about it."
But the age gap between students and permanent residents could be helpful for the city, said Jack Thompson, 75, a long-time East Lansing resident.
"There's a blend because regular people in East Lansing are well-educated and the students are being well-educated," said Thompson, who also is president of the East Lansing Historical Society. "They understand each other. The people that live in East Lansing have been around students for many years."
This blend can make the boundaries fuzzy, Motzny said.
"If you live in East Lansing or if you move here, you have to realize you're moving to a university town," she said.
Bridging the gap
In as many ways as East Lansing and MSU might be different, there are ties that connect the two communities.
One noticeable example for student drivers is the two separate police forces that have jurisdiction within East Lansing: The MSU police and the East Lansing police.
"We work closely together," MSU police Sgt. Florene McGlothian-Taylor said. "If we need assistance on a backup call, like a traffic stop on campus, we might call for assistance, and they might do the same."
East Lansing police Chief Tom Wibert echoed the importance of sharing information and resources between the departments.
"The relationship between MSU police and East Lansing police is kind of like that best friend that you had in third grade," Wibert said in an e-mail. "We play with each other's toys and trust each other without question."
MSU's Community-Student Liaison Rachelle Woodbury serves as the neutral link between permanent residents and MSU. When city and MSU officials communicate across geographic boundaries, Woodbury said it helps create a more unified community.
She said the collaborations between MSU and East Lansing officials, such as on campus and city development plans, have paved the way for healthy discussions about what's good for all sides.
"If neighborhoods are upset with the university or the university feels like the city is going ahead with something without talking to them — they have a chance to talk that out before it's done," Woodbury said. "There's always more to do, but I think we're on the right track."
An ongoing reflection of this unified front is city officials' long-term effort to redevelop the East Village, which they hope will provide the area with a mix of retail, entertainment and residential properties.
Although the land bounded by East Grand River Avenue, Bogue Street, Hagadorn Road and the Red Cedar River is not university property, MSU officials have been among many key players since the beginning of the project.
"Since it is so close to campus, there is a strong interest on the part of the university on making that a very viable area for students, faculty and staff," said Ginny Haas, MSU's director of community relations. "We're working very closely on many things and getting better all the time. (Residents) really believe that the university and the city are partners."
And city officials do recognize the university as part of the community.
When the East Lansing City Council received its first look Tuesday at the project's initial designs, several council members — including Baten — stressed that the East Village shouldn't look out of place against the backdrop of MSU's collegiate architecture.
"We've tried to make it walkable, but people don't come to East Lansing to see downtown East Lansing," Baten said at Tuesday's work session. "They come to the university to see the university."
Winner: 2nd place, In-Depth Reporting - 2007 Region 4 Mark of Excellence


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Karen Marie Moning has called Stacia Kane's Downside Ghosts series "dark, sexy urban fantasy at its finest." Now, in this breathtakingly suspenseful eBook novella, Kane has written a prequel to her thrilling series. Before Chess Putnam was a magic-wielding Churchwitch, she was a student in the Church of Real Truth—with a keen sensitivity to magic, a strong rebellious streak, and a penchant for self-destruction. And in Finding Magic, a grisly ghost murder becomes Chess's baptism of fire.
When eighteen-year-old Chess Putnam is offered the chance to train with a special team of investigators known as the Black Squad, she feels torn. She's never been a team player and hates how one male Inquisitor condescends to "the new kid." But at her first bloody crime scene, she gets a taste for investigation—and is hooked on the high. Though the seasoned Inquisitors consider the series of ghost murders random events, Chess starts to detect a pattern. Is a psycho killer summoning ghosts from the City of Eternity and using them as murder weapons? As Chess gets closer to the dark truth, she puts herself in grave danger and risks losing everything she's fought so hard for.
Includes a special preview of Stacia Kane's upcoming urban fantasy thriller, Chasing Magic!
Product recommendations
by Stacia Kane
by Stacia Deutsch


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Golf Star
Golf Star features realistic graphics, golfing techniques mastered by the pros, and a simulation powered by real physics-based gameplay.
Golf Star features realistic graphics, golfing techniques mastered by the pros, and a simulation powered by real physics-based gameplay.
The last survivor takes on the rest of the world gone zombie! Who will come victorious? Prove your valor in [Dead City]!
An ultimate force of heroes is gathering… do you have what it takes to join the Heroes War and save the world?
The ultimate action game filled with endless battles against monsters that keep you immersed in thrill and excitement!
Imagine a Dream Girl walking down the red carpet in your fashion! Now you can experience the luxurious lifestyle!
Are you ready to become a hero? Enter 'The World of Magic', the first MMORPG ever of the mobile!
The No.1 Baseball Game on Mobile Today! Officially Licensed with the Major League Baseball Players Association (MLBPA)!
《Inotia 4》 will bring this famous RPG adventure to the next level! Which side will you choose when two forces rise again?
Tower Defense takes classic defense games to a whole new world. You may have played other "TD" games but get ready to play this one !
Play Head-to-Head against other Snipers from all over the world. Sniper Vs Sniper online provides you an awesome experience !
Do you want to play the ONLINE match-up & go head-to-head against the world's best BASEBALL SLUGGERS ? Download now and enjoy !
Popular Android game Slice It is the game, where you slice different figures into the same ratio or surface area. You will love it!


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Borussia Dortmund's Peter Bosz the first Bundesliga coach to start with five clean sheets
Borussia Dortmund supremo Peter Bosz made Bundesliga history on Wednesday night by becoming the first coach ever to keep consecutive clean sheets in his first five games in Germany's top flight.
The 53-year-old Dutchman, recruited from Ajax as Thomas Tuchel's replacement over the summer, has overseen a superb start to the domestic campaign with four wins and a draw from five games to take BVB top of the Bundesliga table.
Dortmund cruised past Hamburg to record a 3-0 win on Matchday 5 on what was a night of records for the club, with Christian Pulisic scoring BVB's 3,000th Bundesliga goal.
Furthermore, Dortmund are averaging almost three goals per game, with 13 scored so far in victories over Wolfsburg, Hertha Berlin, Cologne and Hamburg, in addition to a goalless draw with Freiburg.
Next up for the Dutchman and his team is the task of welcoming Borussia Mönchengladbach to the Signal Iduna Park on Saturday evening (kick off at 18:30/16:30 CEST).
Watch: Pulisic on Dortmund's Matchday 5 win over Hamburg


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Stock pipes are great as long as they don't have a small header, they are nice for the sleeper build. The stock a3 exhaust performs better than most expansion chambers for the average tuner.
Re: A35 torque improvement, WTF is going on ?
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The 17th Japanese Film Festival is proud to present a national program for the first time in festival history. 12 of the latest box office hits plus 5 classics will tour all 5 cities: Brisbane, Perth, Canberra, Sydney and Melbourne. 11 of these are Australian premieres.
Opening + Closing Films
Opening the festival is a tribute to the world of words. The Great Passage is a celebration of a vision to create the best Japanese dictionary starring two of Japan's leading actors, Ryuhei Matsuda and Aoi Miyazaki. Matsuda plays an unsuccessful salesman whose dedication and love of reading finds him the perfect editor for the task. Based on the best-selling novel of the same name, this drama is infused with a touch of romance, won the Japan Bookseller's Prize last year.
The festival will close with Fruits of Faith, a drama encapsulating the Japanese spirit of dedication in the quest for the perfect and near impossible organic apple crop. Based on a true story and best-selling novel, it stars funny man Sadao Abe in a more solemn role, who goes to lengths to follow his dream to secure the livelihood of his family.
The Latest from Japan
From the director of Gantz comes the live-action movie Library Wars, starring heart-throb Junichi Okada. This adaptation of Hiro Arikawa's best-selling novel has sold more than 2.8 million copies since its publication in 2006. Hospitality Department, also written by the same author, is a heart-warming drama demonstrating the love for one's own hometown.
At last, the long-awaited 40 year old TV cartoon Gatchaman, also known as Battle of the Planets/G-Force, comes to Australia. Destined to become one of the biggest Japanese blockbusters this year, the live-action adaptation of Tatsunoko's classic anime joins forces with screen writer Yusuke Watanabe (Dragon Ball Z).
Fans of Japanese thrillers will be excited to see two highly anticipated titles. Director Hideo Nakata returns with his latest J-horror in almost a decade, The Complex, which promises to be more frightening than Ring, and more agonising than Dark Water. Kiyoshi Kurosawa blurs the line between subconscious and reality in spine-chiller Real, which was awarded Special Presentation in the Toronto Film Festival 2013 and has been nominated for Official Selection at the 51st New York Film Festival 2013.
Anime fans will be excited to see Dragonball Z: Battle of Gods hit the screen, featuring the legendary voice of Masakazu Morita (Bleach, Tiger & Bunny, One Piece). For the first time in Dragon Ball history, original creator Akira Toriyama adds his name to the script, story and character design – a must-watch for any anime fans!
Based on a journalist's reportage, Reunion is a sober look into the immediate 10 days following Japan's Great East Earthquake and Tsunami in March 2011. For documentary lovers, The God of Ramen tells the story of charismatic noodle shop owner Kazuo Yamagishi, who owns a quaint store in East Ikebukuro. See why customer's queued regularly for over two hours a day for a bowl of ramen – what is the secret to his success?
A Boy called H, from Kappa Senoh's best-selling autobiographical novel, a movie capturing the love and truth of a Japanese family in Kobe during WWII. Follow the story of a boy filled with curiosity and a sense of justice in a time when growing up happened all too quickly. This film received Special Prize at the 35th Moscow International Film Festival 2013.
For some light-hearted romance, Blindly in Love is an innocent take on two out-casted individuals who fall madly in love with each other despite opposition.
Silver screen enthusiasts will enjoy the line-up from the Japanese masters. Lightning by director Mikio Naruse and The Elegant Beast by director Yuzo Kawashima are both historical titles about Japanese cinema's principal post-war themes: the breakdown of the Japanese family and the difficult living conditions. The Grand Master by director Daisuke Ito is based on the true story of Sakata Sankichi, a shogi genius, and his real rival, Sekine Kinjiro, also a shogi master. Children Hand in Hand directed by Hiroshi Inagaki, who until 1948 was a sword-drama specialist, shows a story of young school student coping with a learning disability. The Life and Times of Ichi the Masseur, also known as Tale of Zatoichi brings samurai to the screen with the adventures of Ichi, a blind and humble masseur who is a master swordsman.
All classic titles will be free admission.
The Japanese Film Festival will screen in Sydney from 14th to 24th November 2013 as well as dates in Brisbane, Perth, Canberra, Melbourne and Darwin.
For more information, dates and tickets visit: http://www.japanesefilmfestival.net


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Best Baseball Autobiography Since Bouton?
Dirk Hayhurst's description of himself for the author's ID in his upcoming book The Bullpen Gospels reads in part, "Dirk is a former member of the San Diego Padres, and after this book gets printed, a former member of the Toronto Blue Jays."
Some families are the perfect model citizens, Mr. and Mrs. John Q. Host family with their white picket fence and adorable little children with their cherub faces who can't wait to be just like their new older brother. Some families are wealthy and treat you like the draft pick you always wanted to be. Some host families aren't even families at all; some are just one person: a well-toned Cougar looking for an after-hours power hitter to keep her company between filming.
Depending on the makeup of the player, all these choices are desirable. However, they only represent one side of the coin. On the flip side, there is the family who has a pack of misbehaved trolls for children with parents who don't believe in discipline. The reason your PlayStation has peanut butter leaking from the optical drive can be chalked up to "youthful curiosity." You may live with a super fan who wants to play coach, manager, and parent. He'll live vicariously through you and evaluate, criticize, judge, blog, and call the organization about you. Or you may end up with a miserable old spinster who loves cats and hates men…
Players aren't saints either, and it takes a special family to agree to house one. If you're a devout Catholic family, getting a Mormon player can make things a tad awkward. If you're parents of little children, getting that Bostonian player who uses "****" for greetings, good-byes, pronouns, adjectives, verb, and prayer, might be more than you bargained for…
As this excerpt suggests (and the asterisks are mine), it doesn't hurt that Hayhurst is a fluid and gifted writer, whose prose can take off like a jet and compel you to read for half an hour more than you have. He populates the pages of The Bullpen Gospels with teammates, some identified, some amalgamated, some under aliases – and if the book takes off, ripping the Hayhurstian masks off the more colorful ones may become a low-key hobby after the book is published on March 30 (it's already up for pre-orders on Amazon and no doubt elsewhere – I'd get it now because I think they'll be able to raise the price later).
38 Comments
From the passage you quote it seems that he sees people in stereotypes, I suppose so he can feel superior to them. I wonder how those "cougars" and "crazy cat ladies" saw him.
@charlene.vickers – Please, lighten up a little. Stereotypes exist because many–but not all–people fall into them. That's not to say there's more to these people than their stereotypical behavior, but it's unrealistic to deny that "cougars" or "crazy cat ladies" exist. As a matter of fact, you just classified the author as someone who views people in stereotypes…which is a stereotype, in and of itself.
Anyway…IMHO, the best books–on any subject–are those which focus on the human issues we all have in common, as well as the topic at hand.
For instance, you mentioned how players who aren't superstars have been "devalued". I think it's true in life itself, not just in baseball, that society as a whole has been taught to think that there are two categories of people: winners and losers. There's this philosophy that if you're not at the top, you aren't important…or you're a failure.
I confess that I used to have that view, but I now see things differently. This world couldn't function without the unsung heroes who do their jobs every day, neither expecting or receiving the praise they deserve. A sports team couldn't function if the superstar didn't have other players to rely on; one man does not make a winning team. In everyday life, the CEO gets the big money, but it's the workers–right down to the "lowly" cleaning people–who keep the company running. One can only hope that a book like Dirk Hayhurst's will convey that message to baseball fans…and that those fans will apply that lesson to other areas of life.
You described Hayhurst as a "fluid and gifted writer", and judging by the excerpt you quoted, I would have to agree. But I would also say that, given your own observations in this blog and others you've done in the past, you should really consider writing an autobiography, yourself. In this blog entry, alone, your observations of the human condition are fascinating ("achievement and failure are nearly-identical twins", etc.). I think you could write a book that does for news and sportscasting, what the books by Jim Bouton, etc., have done for baseball. (I apologize if this paragraph is off-topic in any way, but I feel it had to be said.)
Keith, you mentioned your father, and I hope that he's doing well. It's nice to see you blogging here again. Don't be a stranger. 🙂
Interest piqued. Though, sometimes those books that "only focus on the big" can be the best out there. Lords of the Realm is still an epic, biblical piece of art, for instance, and possibly the best baseball-related book ever, even though the game of baseball is simply incidental to the real story of labor. It's only unfortunate that Helyar didn't wait a couple more years and cover the '94 strike in depth. What's the opposite of serendipitous… ?
Keith, I'm with unpaka (and well said, by the way, unpaka). I would love to read your autobiography. I have a feeling it would be brilliant and beautifully written. Your words flow, and carry the reader into another world – a vibrant and fascinating place that I would like to visit more often. You definitely have a gift when it comes to writing.
You said this:
"These are books about life: struggle, confusion, purpose, purposelessness, and the startling realization that achievement and failure are nearly-identical twins, one which gnaws and deadens, the other which just as often produces not elation but a tinny, empty sound."
Very eloquent – and very true. To my mind, success isn't about how much money you earn, or how much fame a person can achieve – it's about how much happiness you can find and share. You know you are successful when you can be comfortable with who you are and how you've lived your life. And I think there is one definitive truth out there that you have obviously found – that giving to others can make you happier than almost anything else in life. By that standard, you should be a very happy person. 🙂 I hope that's true.
A friend of mine said to me years ago that true happiness in a relationship consists of finding someone whose smile makes you feel good inside, and then spending the rest of your life doing whatever you can to keep them smiling. I like that idea.
I can't speak for anyone else, but you have given me a lot of happiness over the years – on Sportscenter, on Countdown, and with the way you live… with compassion, integrity, and moral force. No, I know you're not perfect… hell, who is? But you are a damned good human being in my book.
On another note – when it comes to reading, my parents went by the philosophy of "give them the classics to build a foundation, and then don't worry about what else they might read". I think it worked fairly well with me – I love reading, and always have.
I hope your father is doing well – please give us an update one of these days, if you wouldn't mind terribly. Hugs to both of you, and keep smiling!!
Yikes – I'm tired. I just forgot to mention – love the new pic! But then, I liked the old one too. 🙂
Hate your politics, love your blog!
Ernie Paicopolos
Look forward to reading this – thanks for bring it to our attention, Keith.
Dear NY Times,
This? THIS is how a book review should read! Not like Cliffs Notes. Not a synopsis of every point in the book. Not as a capsule biography of the author. If you decide to run a review of The Bullpen Gospels, please have Keith Olbermann write the review.
MB Brown
San Francisco
Stereotypes aside, and a lot do it to themselves but just the same… I'm such a Baseball dork, this book has just gone to the top of my Christmas wish-list. Most of the books to come out recently have all been awash with filth only so this will be refreshing.
Pre-ordered! Thanks Keith. As MB Brown said – if only all book reviews were this well done!
I wasn't aware Jerry Lieber and Mike Stoller wrote this. The song, I mean. But SO apropos…
"If that's all there is, my friend…then let's keep dancing…let's break out the booze, and have a ball…if that's all…there is".
And they're right. YOU should write the review for the "Gray Lady"…stuffy douchebags though they are…lol
Nasty Nats Live Here (and Everywhere)
Keith, regarding your description of Matt McCarthy's "Odd Man Out" as fraudulent …
Thank you.
I felt much like your hero Edward R. Murrow earlier this year when I was lone voice out there battling McCarthy and his publisher who had their publicity machine in full gear to promote the book.
I was writing article after article documenting serious problems with the book, but felt like I was spitting into the wind. Those interested can go to this link:
The turning point was the wonderful expos� by The New York Times that did its own thorough research. McCarthy was eventually forced to admit that parts of the book were untrue — the parts we caught — but the harm had already been done.
So I just wanted to say thanks for calling it what it really is. Which is what you do best.
As for Tom Kotchman, the man smeared by McCarthy, Kotchman won yet another pennant this year. That's what winners do. They don't have to make things up.
Stephen C. Smith
Looks interesting, but it's been done before-see "A False Spring" by Pat Jordan, from 1973.
I have previewed some of this book and I am impressed. Hayhurst does an amazing job combining the sacred and the profane of baseball, laughing along the way. His reflections on what it takes to be a successful human being-let alone a successful athlete- will resonate with all. Highly recommended.
I have previewed some of this book and Hayhurst does an amazing job combining the sacred and profane of baseball, in the meantime pondering what it takes to be a successful human being- not just a successful athlete. Highly recommended.
I'll go "lighten up" with a book that doesn't make me roll my eyes every 3 pages. Stereotypes sure do exist for a reason – to make the holder feel superior.
I never thought of comparative study of these books. But even if the subject rotates around the same game, the presentation of each one is totally different. The politics and the play presented in every book give a different way of thinking about the same things. I have not read every book in detail but have gone through some of these books. Every reader will have to appreciate the writing skills of the authors. No matter whether we will agree with their views or not but once at least everyone should read them.
I never thought of comparative study of these books. But even if the subject in wholesale printing rotates around the same game, the presentation of each one is totally different. The politics and the play presented in every book give a different way of thinking about the same things. I have not read every book in detail but have gone through some of these books. Every reader will have to appreciate the writing skills of the authors. No matter whether we will agree with their views or not but once at least everyone should read them.
Interesting post and thanks for sharing. Some things in here I have not thought about before.Thanks for making such a cool post which is really very well written.will be referring a lot of friends about this.Keep blogging Hollywood News
I have long ago decided that I will not discuss other people?s autobiographies hence I have no words for Dirk Hayhurst. I think he has all the reserved right and authority to put down all that he wishes in his autobiography inst he? Hence there is nothing to be discussed here. – Jordan
Reviews like this remind me of what a movie's DVD commentary should be like. After reading this I am hopping on Amazon to order it, thanks for the detailed analysis, can't wait to read more. Thanks.
I think the best part of this autobiography has to do with what it suggests, more than what it says. If you've been around the game ( and life ) a bit, there are many lessons you can get from the ups and downs of these athletes in general. If you haven't been around that long, there's even more for you in books like these. You'll just have to read them a couple more times when you're older. J.T. from repossessed cars information
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Market Overview
Cider is an alcoholic drink made especially from fruit juices of special varieties of fruits, containing alcohol around 6-8%. Cider is majorly made from apple, which is generally known as hard cider, and pear cider is known as Perry. Ciders originally belong to Europe, but due to increasing globalization cider drinks are famous across the globe. Ciders have fruity and tarty taste, this refreshing taste is driving the market especially during summers.
Among various product line ciders has various application in various alcoholic beverages. Attractive and convenient packaging is one of the driving force for this market. Due to the fruit content in cider, it provides vitamin C and antioxidants on consumption which helps in reducing the risk of heart disease and asthma. The recent trends of brew pubs and bars have boasted the sale of ciders. Globally, Cider market is growing at the rate of 3.5% during 2016 to 2022.
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Competitive Analysis-
- The major key players in Cider market are
- Bulmer (Scotland)
- Stella Artois (Belgium)
- Old Mout (New Zealand)
- Pimm (England)
- Carling (England)
- Rekorderlig (Sweden)
- Kopparberg (Sweden)
The global Cider market is segmented into North America, Europe, Asia Pacific, and rest of the world (ROW). Among these Europe region has the major market share. Emerging markets like India and China have been considered as potential markets for cider due to growing demand for alcoholic drinks.
Access the market data and market information presented through more than 25 market data tables and 25 figures spread over 110 numbers of pages of the project report "Cider Market – Forecast to 2022"
Market Forecast
Globally, there is huge demand for alcoholic drinks, due to increasing trends of pubbing from the younger population has increased the consumption of ciders. Apple and pear ciders are the best sellers among all the fruit ciders, however consumers are now open to taste various fruit flavors & with different combination. Apple cider will dominate the market, however pear ciders will be highest growing segment during the forecasted period. Sparkling ciders has shown huge potential in the market, followed by sweet ciders as it contains antioxidants, phytochemicals such as phenolic, flavonoids, and carotenoids, these healthy dose of nutrients from cider is one of the key driving factors from this market. These factors will play a key role in the growth of cider market at the CAGR of 3.5% during 2016-2022.
Downstream Analysis-
The various natural flavored cider are in demand from various pubs and bars across the globe, as demand for alcoholic beverages has increased across the world. Rising popularity of organic cider and increasing purchasing power of consumer in developing countries like India and China is fueling the growth of cider market. Availability of different types of exotic fruit cider, is one of the factor driving the cider market. Rising number of women preferring ciders drinks, increasing application of cider in various alcoholic drinks is anticipated to drive the market during forecasted period.
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Regional Analysis
The Global Cider Market is segmented into North America, Europe, Asia Pacific, and rest of the world (ROW). Among these APAC region will highest growing market, but as cider is largely consumed in European countries, Europe will dominate the market. Canada, U.S., Australia and Japan are the major importers of cider in the world. Emerging markets like India and China have been considered as potential markets for cider due to growing demand for alcoholic drinks in recent years.
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Website: https://www.marketresearchfuture.com/reports/cider-market-2544


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"USD 19 million capital has been committed into Zeta in two rounds. We have planned a serious push as far as marketing is concerned," Zeta CEO and co-founder Bhavin Turakhia said.
Digital payments platform Zeta today said it is expecting see an investment of USD 25 million by the financial year 2018 to further increase its product portfolio.
"USD 19 million capital has been committed into Zeta in two rounds. We have planned a serious push as far as marketing is concerned," Zeta CEO and co-founder Bhavin Turakhia said, adding that the company will see investment of USD 25 million in the current and next fiscal, which will be used to scale up business.
The digital payments startup also announced the launch of its three new digital solutions, Fuel & Travel, Communications and Books and Periodicals, as part of its employee tax benefits product portfolio, in addition to its existing products like meal vouchers, medical reimbursements, gadget card and gift card.
The company officials said these "unique" e-solutions offer tax savings to employees as per legal provisions on fuel reimbursements or allowances, mobile phone and Internet bill reimbursements and books and periodicals reimbursements.
"Corporates can easily roll out Zeta's employee-friendly solutions through which a salaried person can increase their take-home salary by Rs 80,000 per annum," Zeta CTO and co- founder Ramki Gaddipati said.
Zeta's cloud-based solution enables companies send grants to employees instantly via a digital dashboard.
In few clicks, managers can credit grants to all employees in one go, who in turn, can spend it using a MasterCard-powered physical Super Card, an NFC-enabled sticker - Super Tag or the Zeta app.
Zeta also has a wide acceptance network that makes it possible for users to utilise their grants at any store including e-commerce sites, company officials said.
The product is, as of now, free to corporates and their employees. Turakhia said on the merchant side "they pay us a commission of about 1 to 1.2 percent on a per transaction basis." "In the last six months, we have signed up 300 corporates that cumulatively have about 450,000 employees between them.
If you look at merchant sign up in the first three months, we have signed up more merchants than our competitors have signed up in 11 years," Turakhia told reporters here.
"That's the scale at which we are growing. We will take extremely aggressive push on sales and marketing, significantly increasing our headcount as well as our initiatives. So, majority of that USD 25 million will go towards these plans," he added.
Zeta, now serves 35,000 users across India, aims to reach one million users by April next year.
At present, the startup has 300 employees.
Co founded by Bhavin Turakhia and Ramki Gaddipati, Zeta is part of Directi Group, a technology conglomerate founded by Turakhia, which now has a group valuation of USD 1.4 billion.
Directi, with 12 portfolio companies, has offices in Mumbai, Delhi, Bengaluru, Dubai, New York, Los Angeles, Ras Al Khaimah and Zurich.