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Please consult with your travel agent or Sunwing Sales Centre agent if you have any questions and/or concerns.
When you book with Sunwing Vacations Inc./Vacances Sunwing Inc. or any of its affiliates for whom Sunwing Vacations Inc. is acting as an agent hereunder (hereafter "Sunwing", "we", "our" or "us"), the following Terms and Conditions become part of your contract.
To the extent any travel products and/or services are booked through your travel agent or Sunwing, you agree that these Terms and Conditions apply to all transactions. Please ensure that you have read and understood these Terms and Conditions before booking your vacation because making a booking constitutes your acceptance of these Terms and Conditions.
Sunwing makes every effort to ensure the accuracy of the information contained herein and to the best of its knowledge, all information is accurate at the time of publication. We try to ensure that the prices on this website are accurate, however, errors do occur and we reserve the right to refuse to accept and/or the right to cancel and refund any bookings, purchased at any price posted in error. Updates are published on our website when new information is made available, however, Sunwing cannot be responsible for any inaccuracies or omissions contained herein or for any third party publications or postings. Information contained herein is provided as a guideline only and should be verified directly with other available sources. Sunwing reserves the right to make changes to these Terms and Conditions at any time, and any changes to these Terms and Conditions will be effective immediately upon being posted on our website. We strongly recommend that you visit our website at www.sunwing.ca for our most up-to-date Terms and Conditions.
Prices quoted on this website are in Canadian Dollars and are based on fixed costs at the time of posting. These prices are dependent on a variety of variable factors including, but not limited to, fuel costs, rates of exchange and other factors. Should these costs increase, Sunwing reserves the right to increase the price of any of our holiday products. In the event that any such increase is in excess of 7% (unless it is the result of an increase in government tax), you will be entitled to cancel your travel arrangements and receive a full refund in the original form of payment. Commercially reasonable efforts will be made to advise you of any price increase at least 15 days prior to your departure date. All price increases may reflect administrative costs incurred. For competitive reasons, Sunwing reserves the right to deny a price match guarantee. Sunwing sets its prices based on its costs, as well as anticipated demand. Sunwing constantly reviews its prices throughout the season in accordance with availability and demand. We reserve the right to increase or decrease our prices accordingly. To check our current pricing please consult your travel agent, the Sunwing Sales Centre or visit our website, www.sunwing.ca, where the most up-to-date price is shown in Step 3 of the booking process.
From time to time, Sunwing advertises promotional offers, which may be available nationally or may be limited to selected departure gateways, destinations or hotels. All of these promotions are time sensitive and, therefore, have a commencement and termination date. They are not combinable with any other promotion that may be advertised and available at the same time. All published prices and promotions advertised and offered by Sunwing have limited space availability and may be withdrawn at any time, with or without prior notice.
Ages for children and infants' fares vary from airline to airline, cruise line to cruise line and hotel to hotel. Sunwing recommends that you consult with your travel agent or the Sunwing Sales Centre to determine the applicable age(s) and/or respective rate(s) for children and infants. All cruise lines require that passengers under the age of 21 years must be accompanied by a passenger who is 21 years or older. For most cruise lines infants must be 6 months or older to travel in the Caribbean. Age restrictions vary by cruise line for family groups booking multiple staterooms – please inquire at time of booking. Upon check-in, hotels may require proof of age for customers with a reservation made at a "child price". If a child's age does not comply with the hotel's policy (e.g. 2-12 years on the last day of travel) the hotel may charge the child as an adult and require immediate payment for the difference between the child rate and the adult rate. Infants under two years of age at the completion of travel fly free of charge (one infant per adult) but still require a reservation in order to appear on the passenger manifest, although the infant is not allocated an aircraft seat or any baggage allowance. If an infant turns the age of two while travelling, the now two-year-old must occupy a seat on the aircraft for the return flight and you will be responsible to pay the price associated with the aircraft seat. If you require a crib on the ship or at the hotel, it must be requested at the time of booking and, if available, the hotel/the cruise line may assess a charge. Under certain circumstances, Sunwing will permit the sale of air tickets to unaccompanied minors. For full information on our unaccompanied minors policy please visit special assistance page. For all other airlines, please visit their website.
Sunwing Airlines will accept a passenger travelling while pregnant on any Sunwing flight, if the pregnancy is uncomplicated with no previous history of premature labour. The passenger may travel up to and including 36 weeks gestation. The travel must be completed by the end of 36 weeks. For all other airlines, please visit their website for full information/restrictions. Cruise lines cannot accept expectant passengers who will have entered a specific week/trimester of their pregnancy by the beginning of or at any time during their cruise. All pregnant passengers are required to produce a doctor's or midwife's letter stating that the pregnant passenger and baby are in good health, fit to travel and the pregnancy is not high-risk. The letter must also include the Estimated Date of Delivery (EDD). Please check with your travel agent or Sunwing Sales Centre agent for specific cruise line policies.
Customers with special needs who will require special services or assistance while travelling, including handicap adapted rooms and/or wheelchair accessible rooms and/or private transfers, must contact the Sunwing Special Services Department at the time of booking or at least 10 business days prior to departure. In order to ensure that you are properly assisted, we request that you advise us of any and all specific needs that you may have. This will help us to ensure that the proper travel arrangements are made for you to obtain the maximum enjoyment from your Sunwing holiday. Cruise ships have limited wheelchair-accessible staterooms for which a medical certificate is required. Customers with special needs must be self sufficient and accompanied by at least one other passenger who assumes full responsibility for their well being at all times. Under certain circumstances, customers in a wheelchair may be precluded from going ashore due to docking facilities. Reconfirm dietary requirements with the maitre d' on embarkation day. The cruise line, hotel or Sunwing cannot be held responsible for non-fulfillment of any special needs request whatsoever. Please note that additional costs may be applicable for some or all of the services requested. Please note that some foreign destinations may not define or provide for wheelchair access in the same fashion that we are accustomed to at home and that some hotels may not be able to guarantee or confirm handicap adapted or wheelchair accessible rooms prior to departure. For travel with Sunwing Airlines please contact special assistance page for further assistance. For all other airlines, please visit their website.
Unless otherwise noted, the price of your package holiday includes round-trip airfare, cruise and/or hotel accommodation, meals as described and one (1) round-trip transfer in destination to and from the airport and pier cruise port or hotel as selected. The features and the bonus features that are provided by the cruise line or each hotel (whether on a complimentary basis or not) are clearly described in each hotel's description. All hotel information provided on this website has been provided to Sunwing by the applicable hotel management. Any features that are temporarily unavailable or that have been permanently withdrawn for whatever reason do not have any cash value and are, therefore, non-refundable. These features can be changed by the cruise line, the hotel or Sunwing with or without prior notice. If your package includes a car rental, the lead name on the booking must hold a valid driver's license.
All costs for entry and exit fees, entry visas, passports, health certificates and items of a personal nature (e.g. laundry and dry cleaning, some a la carte restaurants, meals and alcoholic beverages not mentioned in itineraries, casino, medical services, excursions, telephone calls, internet access, faxes, spa and salon services, safe, mini-bar, tips, onboard gratuities/tips (a mandatory gratuity is added to all beverages purchased onboard) and certain baggage charges, etc.) are not included in the price of your holiday.
Sunwing's Premium Package Plan is only available on flights operated by Sunwing Airlines. The plan is non-refundable, non-transferable and is not redeemable for cash (including unused coupons or features). For optimum choice, advance seat selection should be made as soon as your plan is purchased, but no later than 48 hours prior to departure. Seat selection is subject to availability at all times and once your selection is made, the entire fee is non-refundable and no changes are permitted to your selection. Priority Express Check-in is available at the designated counter and does not provide for later check-in than is required by Sunwing's Terms and Conditions. The "No Administration Fee" offer is restricted to name-spelling corrections or changes to accommodation type as defined in these Terms and Conditions and does not include trip cancellation, modifications to the dates of travel, or to the number of persons travelling. The "No Administration Fee" is only applicable to the changes defined above and said changes exclude departures during Christmas, New Year's, Spring/March Breaks and Easter. Any change to the original booking, as well as the replacement of lost or stolen ticket/hotel vouchers, is limited to one per Premium Package Plan purchased. The $50 Sunwing Travel Voucher is valid for one (1) year from the date of issue and must be applied to the final payment of a future Sunwing Vacations holiday package for which Sunwing Airlines is the carrier. Vouchers may not be applied to group bookings. Please refer to the voucher for full stipulations. No refunds or credits will be issued for any unused portions. Premium Package Plan prices and inclusions are subject to change with or without notice.
Sunwing strongly recommends that you purchase our WORRY FREE Cancellation Waiver or Manulife Global Travel Insurance + Worry Free for Sunwing at the time of booking, or other sufficient traveller's insurance to provide you with security and protection aAPgainst unexpected events that could disrupt your holiday plans. Please visit Protection plan page for more information about our WORRY FREE plans.
Any cruise or hotel preferences such as cruise line dining times, room location, bed preferences, etc. that are not associated with special needs must be requested at the time of booking or by visiting My booking portal to add such requests after your booking has been made. While Sunwing and our suppliers will attempt to accommodate special requests, Sunwing will not be held responsible if such requests cannot be fulfilled.
Sunwing accepts MasterCard, Visa and American Express credit cards as forms of payment. If your payment is made using American Express, Visa or MasterCard, please be advised that "Sunwing" and/or "Sunwing Vacations Inc". will appear as the vendor on your credit card statement. Your authorization to use your credit card number to pay for travel services provided by Sunwing indicates your acceptance of our Terms and Conditions. Therefore, by providing your travel agent or Sunwing with authorization to use your credit card to pay for your Sunwing travel services, you are confirming that you will pay the total amount charged for those services to the card issuer according to your cardholder agreement. If your payment is made through your travel agent, your travel agent becomes equally responsible for the payment of your reservations and it is the duty of the travel agent to keep a copy of your authorization on file. In the event the credit card holder is not one of the passengers travelling, a Third-Party Credit Card verification process will be completed up to and including completion of a Third-Party Credit Card form with the presentation of two pieces of government issued identification. Reservations are not guaranteed until credit card check is complete and until payment has been successfully made.
Full and final payment must be received by Sunwing 45 days prior to departure, or immediately for reservations made 45 days or less before departure. If you are traveling as part of a group booking, different deposit and payment policies may apply. Please see your group contract for details as those terms will apply to your booking. Failure to adhere to the payment schedule outlined in your booking terms and conditions may result in the cancellation of your booking at the applicable fees.
For Norwegian Cruise Line bookings, full and final payment must be received by Sunwing 120 days prior to departure, or immediately for reservations made 120 days or less before departure. For MSC and Marella cruise line bookings, full and final payment must be received by Sunwing 89 days prior to departure, or immediately for reservations made 89 days or less before departure. If you selected a payment plan option with Uplift Canada Services ULC ("Uplift"), then Uplift's payment terms and the terms and conditions of your Loan Agreement and any other agreement with Uplift will apply to you. Please refer to Uplift's terms and conditions.
All Sunwing travel vouchers and/or credits may be applied to the final payment for a future holiday package and/or Sunwing Airlines' flight and must be submitted at time of booking. Stipulations may apply. Please refer to the terms and conditions stated on the travel voucher.
Gift certificates can be purchased by calling the Sunwing Sales Centre and are redeemable through your travel agent or the Sunwing Sales Centre. All Sunwing gift certificates can be applied on any vacation bookings made but they can only be used towards the full or final payment of your vacation.
TTravel documents for all Sunwing programs will not be released until Sunwing has received your full and final payment as per the requirements described elsewhere in these Terms and Conditions. For programs that have been designated as "electronic ticket" programs, your electronic ticket and voucher will be available for printing 28 days or less prior to the departure date. No electronic tickets and vouchers will be issued prior to 28 days before the departure date. Visit www.sunwing.ca/etix/ to access your tickets and other important information. For certain cruise programs your cruise e-documents will be forwarded to your travel agent approximately 14 days prior to your scheduled departure. Your airline ticket(s) will contain conditions as well as the terms of carriage. Please read these conditions carefully as they are important to you and affect your legal rights. Carriage and service performed and tickets issued are subject to the terms and conditions referred to on such tickets, the carrier's tariff, the rules under the Warsaw or Montreal Conventions (as applicable), and other applicable laws and regulations.
Most cruise lines require guests to pre-register and complete mandatory immigration information online. Ensure your name appears exactly as shown on your passport. If the name does not match, contact your travel agent or your Sunwing Sales Centre agent. You will need your cruise line booking number to access your record. Failure to provide this information will result in delayed check-in and possibly, denied boarding. If you do not have online access, please contact your travel agent or Sunwing Sales Centre agent to assist.
Mandatory web check-in must be completed online at www.msccruises.ca under Web Check-In. Once you have accurately completed the required information you can print the Embarkation form which you must present at check in along with the cruise ticket. MSC Express web check in is available up to 24 hours prior to sailing – within 24 hours the system will automatically reject permission to print the final document required for the completion of this registration. You will, therefore, be obliged to follow the normal procedures for embarkation at the pier. Please note that MSC Cruises requires your Date of Birth, Nationality and Passport Number to release your cruise e-tickets. MSC Cruise e-tickets will not be released until this information has been provided. MSC Cruises e-tickets will be sent to your travel agent's e-mail address or alternate e-mail address on the booking.
Norwegian web check-in must be completed by each guest online at www.ncl.com within 60 days of sailing date. Once you have completed the required information on MY NCL you can access your pre-cruise information, customize your cruise, complete your online check-in and print your NCL cruise e-documents. All guests are required to register at least 3 days prior to sailing.
There is no online pre-check in option for the Marella Discovery 2. All guests are required to present their Sunwing cruise e-ticket documents with confirmation number, along with a valid passport for check-in at the port terminal prior to boarding the ship. Should you wish to settle your account by credit card or debit card, a valid card will need to be provided upon check-in, otherwise, a cash deposit will be required. Guest will also be required to fill in a health questionnaire prior to check in. Visa and Mastercard is accepted
Marella Discovery 2 cruise Packages include transfers to/from the airport/pier and will be provided by Marella Cruises. You will be met by a Marella Cruises' transfer representative outside the baggage claims area for your transfer to the cruise port. Your bags will be transferred with you to the ship and luggage tags will be available at the pier. Upon your return to the cruise port at the end of your holiday you will be met once again by a Marella Cruises' transfer representative for your return transfer to the airport.
If you are cruising first, you will be transferred from the airport to the cruise pier upon arrival. However, post-cruise land stays, transfer pier to hotel(s) are not included. If you are staying at a hotel first, pre-cruise transfer airport to hotel(s) or hotel to cruise pier are not included. However, post-cruise transfer will be provided from the pier to the airport.
On Marella Discovery 2 cruises, all customers receive the All Inclusive package. All Inclusive drinks include selected draught and bottled beers, spirits, aperitifs, cider, soft drinks by the glass, house wine, house Prosecco, selected hot drinks and a range of cocktails. Some branded spirits and premium drinks, such as Champagne, malt whiskies, bottled beers, all speciality coffees, bottled water and some premium hot drinks, aren't included. Drinks are available from all bars, lounges and restaurants. If you order a drink between 2am and 10am, it'll be charged to your onboard account. The minimum drinking age is 18. The All Inclusive package only applies when you're on the ship and doesn't apply to hotels on Cruise & Stay or Stay & Cruise holidays. The following dining venues are included in your All Inclusive package on Marella Discovery 2 – 47°, Gallery 47°, Islands, Snack Shack and The Glass House. At The Glass House, there is an additional charge for the hot stone option. Times for All Inclusive meals and snacks vary. The following facilities are included in your All Inclusive package on Marella Discovery 2 – minigolf, The Wall, The Veranda, Gamerzone, Baby Centre, Kids' Club, Movies by Moonlight (time limits and/or age restrictions may apply to all or some of these activities).
You'll need to pay for Items of a personal nature, e.g. laundry, telephone calls, tips, local excursions are not included in the price of your All Inclusive package.
It is your responsibility to obtain the correct documentation which is required for travel to your destination and for your return to Canada. Sunwing will assume no responsibility whatsoever for passenger(s) denied carriage by the airline or refused entry into any country. Canadian Citizens must carry a valid Canadian Passport. Canadian citizens can contact Foreign Affairs Canada at http://www.travel.gc.ca for assistance in obtaining this information. Non-Canadian citizens, please contact the relative Tourist Board or Consular Office prior to booking or contact Sunwing for further assistance. Please note that several countries now require that your passport be valid for up to six months after the completion of your travel in order to be accepted by them as a valid travel document. If your passport is damaged in any way, you could be denied boarding and you will be responsible for all costs associated with a new passport and a replacement holiday.
Customs and/or immigration officials can deny a person, or persons, whether they are residents or visitors, entry (or re-entry) into their country at their own discretion. A previous criminal record could be an obstacle in international travel. Sunwing cannot be held responsible for denied entry under any circumstances.
In order to familiarize yourself with relevant laws and customs and the necessary documentation for your travel from and return to Canada, we recommend that you refer to the relevant tourist boards, embassies or consulates for the countries that you will be visiting. In many destination countries English and French are not official languages. If you encounter situations where you require translation services, our Sunwing Representatives cannot provide professional translation services due to legal liability implications. Please contact the Canadian Consulate office for assistance in hiring a qualified professional translator. Sunwing encourages all travelers to visit www.travel.gc.ca prior to travel for valuable information and strongly recommends that you explore your destination prior to travel by clicking on the "Travel Guide" of your destination listed on the home page of sunwing.ca
You must consult with your Sunwing Sales Centre agent, travel agent and/or the specific airline on which you are travelling for weight restrictions on both chartered and scheduled air service. Lost or damaged baggage is the responsibility of the airline, which may have limited liability. For flights operated by Sunwing Airlines, we strongly recommend that you purchase Manulife Global Travel Insurance + Worry Free For Sunwing to compensate for your loss of, or damage to, your baggage. For cruises and flights operated by other airlines, we strongly recommend that you purchase other travel insurance to compensate for your loss of, or damage to, your baggage. In the event of damaged, lost or delayed baggage, please contact the airline representative before leaving the airport. Failure to do so will invalidate any potential claim you may have against the airline or cruise line.
All flight times, airlines and type of aircraft, as well as itineraries, are subject to change with or without prior notice. We reserve the right to substitute alternate airlines or aircraft types and to add en route stops or make any other operational changes at our discretion, with or without prior notice. Operational changes can occur which may result in the need to reschedule or cancel flights. In the event that we need to advise you of any such changes, prior to your departure from Canada, we require that either you or your travel agent provide us with your contact telephone number. It is your responsibility to contact the airline shown on your ticket within 12 hours prior to departure (from Canada and destination) to reconfirm your flight time. Further, if you have purchased an "air only" holiday from Sunwing it is your responsibility to advise your travel agent or the Sunwing Sales Centre of a telephone number at your destination where you may be contacted in the event that Sunwing needs to advise you of any changes to your return travel arrangements. In the event of a flight delay related to weather, traffic or an Event of Force Majeure (as defined below), it may not be possible for the airline to provide meals and/or accommodations. Sunwing does not accept responsibility for lost wages, missed holiday time or any other additional expenses incurred as a result of changes in flight times. Sunwing Airlines arranges flight times which allow ample time to connect with cruise departures. It is unlikely that a cruise departure will be missed unless a long delay to the flight occurs due to weather or other problems. Should this occur, we will do our best to make alternate arrangements. No refunds or other compensation will be issued for missed cruise departures caused by any flight delay or missed flight connection. Please note that the cruise line reserves the right to charge full cancellation fees for any guest failing to embark. We strongly encourage you to purchase travel insurance to provide you with coverage for unexpected developments of this nature. Please note that in standard travel industry terminology the term "direct flight" refers to a flight that will transport the passengers from their point of origin to their final destination without the journey involving a change of aircraft. However, the term may still be used to describe a journey that involves a stop, provided the same aircraft continues the journey after the stop. Passengers on board a direct flight are not required to claim checked baggage and re-check said baggage during a stop in the journey and are usually not required to be de-planed during any stop(s). A flight from the point of origin to the final destination that does not involve any stops en route is referred to as a "non-stop" flight.
All connecting flight reservations are made at your risk and you assume the cost of any loss in the event of a change to the Sunwing flight arrangements that may require you to change your connecting flight(s). Sunwing cannot be held liable for damages or additional fees incurred by passengers due to a missed flight connection for whatever reason.
For flights operated by Sunwing Airlines, check-in commences three hours prior to departure and closes 60 minutes prior to departure. For all other airlines, please contact the carrier on which you are travelling with for specific times. You are required to have obtained your boarding pass and to have presented all checked baggage before the cut off/check-in deadline. For security reasons, you will be denied boarding if you have not checked in within that time. Passengers must be available at the boarding gate by the boarding gate deadline time noted on your boarding pass. Failure to respect the deadline may result in the reassignment of any pre-reserved seats (refunds not applicable) and the cancellation of your reservations. Please note that Sunwing will not provide refunds or compensation for unused seating upgrades or provide any compensation as a result of a passenger being denied boarding. Should you be denied travel, it is your responsibility to make alternate arrangements. It is your responsibility to arrive at the airport on time and following check-in, to proceed to the correct departure gate by the time specified on your boarding pass. Sunwing cannot be held responsible if you miss your flight by failing to comply with these requirements.
Please be advised that, while conditions may not always be the same as those at home, particularly with regards to food, electricity, water supplies and private toilet facilities, Sunwing's staff and/or agents have inspected all of the hotels described on this website to ensure acceptable standards. As the health and well-being of guests and staff are a hotel's top priority, precautionary actions may be taken by the hotel during your stay (including, but not limited to, compliance with all governmental agencies or entities' directives, orders, regulations, guidelines and/or advisories, use of social distancing and/or masks, temperature screening, reduction in amenities, immediate disclosure to the hotel of symptoms and/or knowledge of possible infection, personal hygiene, self-isolating and quarantining and any other orders or directives issued by the service provider or any applicable agencies or entities of any federal, provincial, state or local governments) to prevent exposure to illnesses, viruses and/or diseases. You agree that you must follow all such health and safety measures. Sunwing strongly recommends that you contact the hotel directly for the most up-to-date information. All hotels undergo routine maintenance and renovation both in the low and high seasons. At brand new hotels, some facilities may not be fully functional and landscaping and other finishing touches may be ongoing during your stay. If we are advised that significant work at your hotel will be in progress during your stay or any major facilities will not be available we will try to advise you prior to your departure. Topless sunbathers may frequent some resorts, the control of whom is beyond the authority of the resort. The cruise line or hotel cannot accept responsibility for the behaviour of other guests/groups or the withdrawal of services or facilities due to cultural and political events or holidays. These circumstances are usually regulated by local governments and as such are beyond the control of either Sunwing or the hotel. Most hotels offer international satellite TV which differs from Canadian satellite TV. The number of English channels will vary by country and by hotel. Ocean view rooms can consist of a full or partial view of the ocean and can differ by property. Not all rooms designated as "ocean view" will offer a full or direct view of the ocean. Minimum age restriction for customers can vary per hotel per destination. It is recommended that travellers inquire at time of booking.
Car rentals are subject to specific terms and conditions that may vary in accordance with the car rental agency and country of rental. When booking a car rental through a car rental agency, you expressly accept their terms and conditions, without modification, and are legally bound by them. We encourage you to read the car rental agency terms and conditions carefully.
We assign hotel star ratings based on a number of factors, including our opinion regarding location, amenities, and facilities relative to the general standards of the destination, as well as feedback from customers and staff. These ratings may differ from other published ratings. Our hotel star ratings are not a representation or promise of any particular feature or amenity.
Occupancy of any stateroom(s) is limited to the number of berths in that stateroom. The cruise line reserves the right to limit the number of upper berths and single staterooms sold on each sailing.
Your cruise documentation will include information regarding your check-in and embarkation times for your cruise. All guests must be onboard 90 minutes prior to the ship's scheduled departure time. Checkout / disembarkation information will be provided onboard. The check-in time for most hotels is 3:00 pm and check-out time can be as early as 11:00 am, regardless of your arrival or departure times. Please refer to your hotel accommodation voucher for actual check-in and check-out dates as this may differ from your departure and return date. Check-in policies differ by hotel and will, therefore, vary. Many hotels will offer hospitality areas for customers who may be without their room for some time; however, this arrangement is solely at the discretion of the hotel. Customers wishing to make arrangements for a late check-out and baggage storage must arrange this service directly with the hotel and charges may apply. We do not accept responsibility for any inconvenience or loss arising from these types of arrangements. Some hotels may require you to leave a credit card imprint or cash deposit upon check-in to provide security for miscellaneous charges such as telephone calls.
The accommodation voucher, or electronic confirmation number, furnished by Sunwing shall constitute the sole contract between the cruise line, the hotels/resorts and you, the customer. The cruise line/ship and hotels and resorts depicted on this website will not be held liable for any act, omission or event during the time customer(s) are not staying at their establishments. Neither Sunwing nor the cruise lines or these hotels are responsible for payment of any refund for unused accommodations or meals as a result of late arrival or non-arrival by customer(s), regardless of the cause.
If the accommodation reserved is not available for any reason, we reserve the right to substitute a similar category and/or stateroom on the ship or for land stays, a hotel of a similar category. This section does not apply to a change in hotel that is a major change as referred to in the section "Sunwing's Responsibility" or to a change of hotel, which occurs by reason of circumstances that are beyond our reasonable control. For the most up-to-date resort descriptions, cruise line/ship and resort descriptions please visit www.sunwing.ca.
The sailing days/times indicated on this website are correct at the time of posting and are subject to change with or without notice. Weather conditions, safety considerations or other circumstances beyond our control may mean that the cruise line must change cruise itineraries, facilities and amenities available on the cruise ship before or after a departure, including arrival and departure times in port. The cruise operator also has the right to change one ship for another, change itineraries and destinations. Regional conditions may demand a change to the amount of time spent in a port, or eliminate a port altogether. A short notice change of itinerary, ship or hotel may mean some facilities are not as described. Sunwing cannot be held liable for such changes and compensation as a result thereof.
Sunwing has taken great care in selecting the travel suppliers used and featured on this website. Your Sunwing local representatives are stationed in most destinations to offer assistance and liaise with our suppliers to resolve any queries or problems that may arise during your stay. We highly recommend that you download Sunwing App before departure as a way to contact your Sunwing local representative. For cruises, please contact your local cruise line representative and/or onboard cruise staff as applicable. Any problem must be brought to the travel supplier's attention or the Sunwing Representative's attention immediately so that they can work to ensure that you have an enjoyable holiday. Please contact your local representative immediately and file a complaint notice with the travel supplier, ensuring that you obtain a copy of your complaint. It is essential that this procedure be followed since the service provider must be given the opportunity to rectify the problem. Please note that your failure to report your concerns at the time of occurrence may preclude your right to a claim. If you require assistance at one of our U.S. destinations please contact Sunwing toll free at 1-877-786-9464 Mon. – Fri. 8:30 am to 12:00 midnight; Sat./Sun 8:00 am to 8:00 pm. All times shown are either Eastern Time or Eastern Daylight Savings Time (Canada) and are subject to change without prior notice. Should you remain dissatisfied with the service provided, and wish to comment, please send your written comments to your travel agent and/or www.sunwingcares.ca within 30 days of your return, together with a copy of the notice of complaint you submitted to the service provider, including their response. Any claim received more than 30 days after your return will not be accepted. Sunwing will not be liable for any claims exceeding the amount paid for the services with respect to which you are claiming. Regretfully, we are unable to accept responsibility for any assurances or guarantees provided by travel agents, cruise line employees, hotel employees or suppliers of any kind.
Sunwing strongly recommends that you visit http://travel.gc.ca/travelling/advisories to be aware of any relevant travel advisories before finalizing your travel plans. While we endeavour to keep you abreast of any relevant changes to local laws, travel documentation requirements, and any travel advisories issued, we cannot warrant the completeness or accuracy of the information provided. It is your responsibility to be aware of and prepared for all legal, documentary, health and other requirements for your intended travel, including, but not limited to, mandatory face covering requirements for air travellers. For the most up-to-date information, please visit. Sunwing will assume no responsibility whatsoever for passenger(s) denied carriage by the airline or refused entry into any country and no refund will be issued. Standards of living and conditions with respect to the provision of utilities, sanitary services and the grading of services such as hotel accommodation vary considerably from one country to another. In other countries, the uninterrupted supply of water and electricity, local health conditions, levels of security and standards of food and beverages may differ from those enjoyed at home. In tropical climates, insects are commonly found inside and outside of any hotel. Injury (including death), illness (including, but not limited to, contracting food-borne illnesses, viruses, diseases, etc.) or inconvenience resulting from the services provided or omitted at the destination are outside the reasonable control of Sunwing and Sunwing accepts no responsibility for such injury, illness or inconvenience. You must assume all risks and sole responsibility for any injury (including death), illness (including, but not limited to, contracting food-borne illnesses, viruses, diseases, etc.) or inconvenience suffered while travelling or upon return. It is the customer's responsibility to adhere to the customs, rules and laws of the country he/she is visiting. Should a customer conduct him/herself in a manner threatening to Sunwing or cruise line/hotel employees and/or other customers, Sunwing, the cruise line or hotel has the right to refuse service or expel him/her from the ship or hotel. If this occurs, the customer is responsible for all costs resulting from said expulsion and no refund will be issued for any unused portion of the customer's holiday. The carrier also reserves the right to deny check-in or boarding or off-load belligerent or unruly passengers from its flights, including if necessary, making intermediate stops to off-load such passengers to the control of local police authorities. In the event of such off-loading, deplaned passengers will not receive any refund for unused travel services (including, but not limited to, air, hotel, transportation, etc.) and will be liable for arranging and paying for their own onward air travel, and liable to the airline for any cost incurred resulting from inappropriate behaviour including, but not limited to, additional landing and fuel charges.
As Sunwing makes arrangements with airlines, hotels, cruise lines, transfer companies, excursion providers, baggage handlers and other independent suppliers to provide you with the services you have purchased, such suppliers may take enhanced health and safety measures (including, but not limited to, compliance with all governmental agencies or entities' directives, orders, regulations, guidelines and/or advisories, use of social distancing and/or masks, temperature screening, reduction in amenities, immediate disclosure to the supplier of symptoms and/or knowledge of possible infection, personal hygiene, self-isolating and quarantining and any other orders or directives issued by the service provider or any applicable agencies or entities of any federal, provincial, state or local governments)) to prevent exposure to illnesses, viruses and/or diseases. You agree that you must follow all such health and safety measures. Sunwing strongly recommends that you contact such suppliers directly for the most up-to-date information.
Release, Waiver, and Indemnity - Any optional and/or physical activity that you choose to undertake at your holiday destination, as a result of your voluntary purchase of an optional tour, excursion or activity inside or outside of your hotel, made either prior to your departure from Canada or in destination, may inherently contain a risk of personal injury, loss or damage to you and/or your personal possessions. You hereby expressly agree to assume the entire risk of any and all such injury, loss or damage which you may suffer during or arising out of your participation in the said optional tour, excursion or activity, howsoever caused. Sunwing makes arrangements with transfer operators, coach companies, destination excursion operators and other independent contractors (hereinafter referred to as the "service providers") to provide services in connection with optional tours, excursions or activities. Sunwing exercises great care in choosing its service providers, but does not have control over them and, therefore, cannot accept responsibility for, nor can be held liable for, any acts or omissions or negligence of the service providers, their employees, servants, agents, subcontractors or unrelated third parties. Some of these service providers may not be agents or employees of Sunwing, notwithstanding their use of any signage or clothing which may contain the name "Sunwing" or other related trade names or logos. Moreover, these optional tours, excursions and activities are subject to conditions and limitations imposed by the said service providers as well as the laws of the country in which they operate. You hereby release, discharge and indemnify Sunwing from any and all liability or claims of any nature arising out of or in relation to any loss, damage, injury (including death) or illness whether physical (including, but not limited to, contracting food-borne illnesses, viruses, diseases, etc.), or mental, resulting from any delay, substitution of equipment, or any act, omission or negligence of service providers, their employees, servants, agents, subcontractors or unrelated third parties resulting from or arising out of any of the optional tours, excursions or activities in which you voluntarily participate and/or any optional tour, excursion or activity arranged at your specific request and/or at your cost, whether booked prior to your departure from Canada or in destination, and you agree to accept all risks associated therewith. You hereby expressly waive any claim against Sunwing for any cause arising out of or related to the actions, omissions, or negligence of any person or party other than Sunwing. Furthermore, you understand and agree that before participating in any optional tour, excursion or activity in which you have voluntarily agreed to participate through any request and/or pre-purchase by you for the service, you may be required to sign a written release in destination forever releasing, discharging and indemnifying Sunwing from any and all claims of any nature arising out of or related to any such optional tours, excursions or activities made, and agree to assume all risks associated therewith. You understand and agree that all optional tours, excursions and activities are non-refundable and non-transferable.
No refund is made for unused travel services or any portion thereof, nor is the price or value of unused travel services exchangeable for alternative arrangements. The day of departure is excluded when calculating cancellation or change fees. All cancellation fees will be calculated on the total amount of products and services purchased. We strongly encourage you to purchase travel insurance to provide you with coverage for unexpected developments that may cause you to either cancel your holiday entirely or interrupt your vacation unexpectedly. Please visit https://www.sunwing.ca/pages/en/worryFree-TCsPOP for a full description of Sunwing's WORRY FREE Cancellation Waiver and Manulife Global Travel Insurance + Worry Free for Sunwing. These travel insurance plans can only be purchased at time of booking. Refunds are not issued for bookings cancelled by you or Sunwing resulting from an act of God or an Event of Force Majeure.
On your behalf, Sunwing arranges with airlines, hotels, cruise lines, transfer companies, baggage handlers and other independent suppliers to provide you with the services you have purchased. Sunwing exercises due care in selecting these companies and pays particular attention to their reputation and reliability. However, Sunwing does not control these suppliers and thus, we cannot be held responsible for their performance or lack thereof. Sunwing as the tour operator and/or its agents will not issue any refunds and shall not be held responsible for any claims, losses, damages, costs or expense arising out of personal injury or death, loss, damage or delay of baggage or other property, delay, loss of enjoyment, inconvenience, upset, disappointment, distress or frustration whether physical, emotional or mental, resulting from or arising out of any of the following:
i Any act or omission (including, but not limited to, inability or failure to provide services and/or products) by any customer, supplier or third party including, but not limited to, the airlines, transportation companies, coach tour operators, car rental organizations, excursion providers, hotel/resort properties, or anyone for whom such suppliers or third parties may be in law responsible;
ii An act of God or Event of Force Majeure;
iiiEquipment failure
iv Sickness/illness (including, but not limited to, contracting food-borne illnesses, viruses, diseases, etc.), family emergencies, theft or any other circumstance affecting you beyond our direct control;
v Failure of the passenger to obtain the necessary documentation or meet the required health regulations in order to complete their travel arrangements;
vi Failure of the passenger to follow instructions including, but not limited to, airport departure times, baggage handling and check-in time frame stipulated by Sunwing in these Terms and Conditions on the day of departure whether due to missed connections, adverse weather conditions, mechanical failures or any other reason whatsoever;
vii Voluntary participation in an optional tour, excursion or activity;
viii The need for us to cancel services, change itineraries or substitute accommodation or services, provided that efforts are made to supply comparable services and accommodations available; or
ix Cancellation of an optional tour, excursion or activity
While every effort has been undertaken to ensure accuracy, photographs, artist's rendering and written descriptions appearing on this website are representational only and are not a guarantee that everything at the destinations will be exactly as depicted.
Sunwing and/or its suppliers do not assume liability for any loss, damage or injury of any nature in whole or in part resulting from an act of God or any other force majeure condition including without limitation: fire, volcanic eruption, environmental pollution or contamination, inclement weather, earthquake, flood, explosion, water or power shortages or failures, storms or hurricanes, riots or civil commotions or disturbances and any other acts of similar nature, sabotage, arrests, strikes, boycotts, picketing, lockouts or other labour disruptions, inability or failure of a third party service provider to provide services and/or products, restraints of rulers or peoples, expropriations, acts of terrorism, public enemies, war, invasion, insurrection, national emergency, epidemics, pandemics, quarantine restrictions, government health advisories or warnings or alerts of any kind or nature, government seizures, any laws, rules, proclamations, regulations, orders, declarations, advisories, actions, interruptions or requirements of or interference by any government or governmental agency thereof, refusal or cancellation or suspension or delay of any government authority or any license, permit or authorization, damages to its facilities or the travel supplier and its facilities, any other unforeseen circumstances in any country in the world or any other cause or causes of any similar nature that impacts negatively on or hampers its ability to fulfill any of its contractual conditions (all of the foregoing being herein referred to as an "Event of Force Majeure"). In the event that any of these conditions apply, Sunwing shall be excused, discharged or released from its performance to the extent such performance is so limited or prevented, without liability of any kind and Sunwing's non-performance shall not be deemed a breach of this Agreement. In such case, Sunwing's obligations hereunder shall be extended to the extent of any delay resulting from the Event of Force Majeure and a full refund will not be granted.
Sunwing's liability for any loss, damage or injury, whether to property, physical or mental, arising from its own acts, omissions or negligence, is limited to the amount you paid to Sunwing for the services with respect to which you are claiming.
The customer agrees to indemnify and save harmless Sunwing, and its parent, subsidiaries and affiliates, against any liability, actions (including legal fees), claims, losses, costs and damages, which Sunwing may incur, sustain or pay arising out of or in connection with the customer's acts or omissions, in relation to any incident alleged to have occurred in destination and/or in relation to services provided by Sunwing.
These Terms and Conditions are binding upon all customers included in the itinerary and such customer's family, dependants, estate, heirs, successors and legal personal representatives.
Your contract with Sunwing is governed by and is to be construed in accordance with the laws of the Province of Ontario and the laws of Canada applicable therein. Further, any claim or action arising out of or relating to the negligence acts or omissions of Sunwing shall be filed only in the courts of Ontario and you agree to attorn to the exclusive jurisdiction of such courts. All claims in connection with the acts or omissions of a third party supplier shall only be brought against such third party and be filed only in the courts of the jurisdiction where the act or omission of such third party occurred and you agree to attorn to the exclusive jurisdiction of such courts. The governing laws of the jurisdiction where the act or omission of the third party occurred shall apply to such claims.
If any term or condition or any portion hereof is held invalid or unenforceable, the remaining portions of these Terms and Conditions will remain in full force and effect, and, if possible, the portion(s) found unenforceable will be construed in a manner consistent with the remaining portions.
By making a reservation to purchase a holiday product from Sunwing you, the customer/passenger, hereby acknowledge that you have read and accept the Terms and Conditions contained herein. Furthermore, when making a reservation for a Sunwing product on www.sunwing.ca, you agree that you are solely responsible for such reservation. You also confirm that as the booking or instructing passenger, you have the legal capacity and authority to book travel services on behalf of yourself and of other persons named in the invoice and itinerary. It is you who will keep your travel agent or Sunwing informed of any changes to your travel plans or contact information.
These Terms and Conditions are valid for bookings made between July 1, 2020 and October 2021
Worldwide Headquarters:
Sunwing Vacations Inc.
27 Fasken Drive, Toronto, Ontario M9W 1K6
Administration Telephone 416-620-4955, or toll-free: 1-800-268-7063
Ontario Registration # 2476582 / #4276176
British Columbia Registration # 39606
Quebec Registration # 702928
Schedule of Change and Cancellation Fees
|Deposit per person
|Type of Change
|When the Change is Made
|Change Fees*
|When Cancellation is Made
|Cancellation Fees*
|Any package holiday or hotel only reservation (except for a Sunwing SWOOP package holiday)
|Name correction
|45 days or more before departure
|$50 per file
|45 days or more before departure
|44-21 days prior to departure
|$100 per person
|20 days or less before departure
|Full cancellation charges
|44-21 days before departure
|50% of total price (including taxes)
|Date change, hotel or room category change
|21 days or more before departure
|100 per person**
|20 days or less before departure
|Full cancellation charges
|20 days until after departure
|100% of total price (including taxes)
|Air only charter flights
|Any change
|45 days or more before departure
|$50 per file**
|45 days or more before departure
|44-31 days before departure
|30% of total price (including taxes)
|44 days until after departure
|Full cancellation charges
|30-15 days before departure
|60% of total price (including taxes)
|14 days until after departure
|100% of total price (including taxes)
|Canada and Transborder Air only Flights on Sunwing Airlines
|Full payment at time of booking
|Any change
|45 days or more before departure
|$50 per file
|45 days or more before departure
|44 days until after departure
|Full cancellation charges
|44 days until after departure
|100% of total price (including taxes)
|Sunwing SWOOP Package Holiday
|No changes permitted
|60 days or more before departure
|59-30 days before departure
|50% of total price (including taxes)
|29 days before departure
|100% of total price (including taxes)
*Deposit requirements, change & cancellation fees can vary for peak departure dates or by select product. Sunwing reserves the right to pass along any additional change or cancellation charges levied by a supplier. Full payment for all products (excluding SWOOP) is due at least 45 days before departure, or immediately if booked with 45 days of departure. SWOOP full payment is due 60 days before departure. **If a change involves a difference in the holiday or air only price, the passenger will pay the higher between the original booking price and the revised booking price, plus any additional tourist card fees if applicable. No refunds are issued for changes that result in a lower holiday price. A name change is treated as a cancellation. Please note that all departure taxes and travel related fees are non-refundable.
**If a change involves a difference in the holiday or air only price, the passenger will pay the higher between the original booking price and the revised booking price, plus any additional tourist card fees if applicable. No refunds are issued for changes that result in a lower holiday price. A name change is treated as a cancellation.
If you are traveling as part of a group booking, different deposit, payment and cancellation policies may apply. Please see your group contract for details as those terms will apply to your booking.
Please note that all departure taxes and travel related fees are non-refundable. For name corrections, please visit www.sunwing.ca "MY BOOKING" (fees may apply).
Notwithstanding the foregoing, refunds are not issued for bookings cancelled by you or Sunwing resulting from an act of God or an Event of Force Majeure.
Cruise deposits / final payments / changes / cancellations - policies
|Cruise line
|Deposit amount
|Final payment due date
|Cancellation #of days prior to sailing
|Cancellation charges per person
|Name correction
|MSC Cruises
|$250.00 per/person at time of booking
|89 days prior
|loss of deposit
|$100 per person
|50% of total price
|75% of total price
|15 days or less
|100% Non-refundable
|$250.00 per/person at time of booking
|120 days prior
|25% of total price
|$100 per person
|50% of total price
|75% of total price
|30 days or less
|100% Non-refundable
|$250.00 per/person at time of booking
|89 days prior
|loss of deposit
|$100 per person
|50% of total price
|75% of total price
|15 days or less
|100% Non-refundable
Name change policy/guidelines: Name changes are considered cancellations = 100% non-refundable. Name corrections may also be considered cancellations, request name changes with Sunwing.
Cruise Change Fees: If you wish to make any changes to your confirmed booking before the cancellation period begins, as per Sunwing's payment schedule, we will endeavor to make every reasonable effort to accommodate your request. All changes are subject to availability. Details of the various change fees are available at time of request and may vary depending on the nature of the change and date of your request. Change of name, airline or cruise line departure date, stateroom/suite or hotel subjects the booking to cancellation charges. Any changes that you wish to make to a confirmed booking within the cancellation period set by the relevant cruise line will be treated as a cancellation. Cancellation fees are applicable as outlined above. If the cancellation of one or more passengers alters the stateroom requirements, the passengers still travelling must pay the applicable rate for the accommodation to be occupied & the passenger cancelling must pay the applicable cancellation charge.
If you are traveling as part of a group booking, different deposit, payment and cancellation policies may apply. Please see your group contract for details as those terms will apply to your booking.
Notwithstanding the foregoing, refunds are not issued for bookings cancelled by you or Sunwing resulting from an act of God or an Event of Force Majeure.
Social media rights and photo usage
By hashtagging: #Sunwing and/or #SunwingMode you agree that you are bound by these terms and conditions. You agree to grant to Sunwing Vacations Inc., its affiliates, and advertising and promotional agencies (collectively "Sunwing"), an exclusive, perpetual, irrevocable, royalty-free, unrestricted worldwide license to use and/or reuse, display, disclose, produce, reproduce, publish and/or republish, broadcast, communicate, exhibit, distribute, adapt, alter, modify, translate, create derivative works based upon, sublicense, and otherwise exploit your Content (as defined below), name, likeness, image, voice and/or any other identifiable representation of you (collectively "Likeness"), in whole or in part, individually or in conjunction with other items for any purpose (including, but not limited to, advertising, marketing, promotional, publicity, entertainment and instruction/education), throughout the world, in any manner, form, style, medium or technology now known or hereafter devised (including, but not limited to, print, video, television, social media, broadcast, internet and electronic media). "Content" means any and all content created solely by you, including, without limitation, ideas, notes, drawings, designs, graphics, images, photographs, lyrics, compositions (musical or otherwise), stories, plays, pitches, audiovisual content (including, without limitation, sound bites, video footage and other productions), software, data, comments, suggestions, or works of authorship embodied in any form or medium.
You further agree:
- to waive any right to inspect or approve any advertising copy or any other material which may be used in conjunction with
- your Content and Likeness and waive any moral rights you may have in or in respect of thereof;
- that you will not be entitled to any compensation for any use by Sunwing of your Content and Likeness;
- that Sunwing has no obligation to publish or use or retain any Content and Likeness;
- that it is your sole responsibility to obtain all permissions and releases necessary for the grant of the rights contained in these terms and conditions.
- to take any action (including, without limitation, execution of affidavits, licenses, and other documents) reasonably requested by Sunwing to effect, perfect, or confirm Sunwing's rights set forth in these terms and conditions; and
- to release and indemnify Sunwing of and from any and all actions, claims, costs and expenses (including reasonable legal fees and costs), demands, proceedings, judgments, penalties, damages of any nature or kind whatsoever, which you or anyone on your behalf or any third party may have had, now have or in the future may have against Sunwing in connection with:
(1) the Content including, but not limited to, all actions of passing off, misappropriation of personality, breach of privacy, infringement of any patent, copyright, trademark or any other proprietary right; or
(2) any breach of these terms and conditions.
You represent and warrant that:
- you are at least 18 years of age and have fully read and understand these terms and conditions;
- you are the sole copyright proprietor of the Content and you have the right, without any third party approvals, to grant the rights as set out herein; and
- the use of the Content will not violate or infringe upon the trademark, tradename, copyright, artistic, and/or other proprietary rights of any third parties.


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Healthy Lifestyle Habits
What is in your health promotion toolbox? Eating well, exercising, getting enough sleep, and meditation are some of the most common tools we all strive to use. But, have you thought of adding nature?
Our connection with nature has been slowly eroding over the past several years for a number of reasons. As this relationship erodes, research is showing that we are seeing several negative impacts on our health and well-being. Scientists are now studying the link between nature and health in ways they never thought to do before. With over 1000 studies now conducted, there is significant evidence to show that nature is good for us!
And here is the best part; you don't need a prescription! As long as your nature source is clean and safe, engaging with nature can help you ease stress, sleep better and add more joy to your life.
There has never been a more important time for us to take an active role in our health. Learning how to engage with nature is another valuable tool to help you feel better in your body, mind and spirit.
Ready to learn more? At TheNatureNurse.com , there is a wealth of information on how you can do just that. You are invited to subscribe to the e-newlsetter to keep current on the latest research on nature and health, nature resources, and exclusive offers.
We also have launched the first of an ongoing series, Experience The Joy of Nature: Beginners Online Workshop . This workshop will teach you why enhancing your relationship with nature is essential today, how to assess what your current nature connection level is, and beginning tools, that you can use right away, to enhance your health, well-being and add more joy to your life.
Let Mother Nature help you live a healthier lifestyle!
Same Day, Different Light
The Coronavirus is throwing a real curveball into all of our daily routines. While this can feel very unnerving, it can also be looked at as an opportunity to invite new experiences into our day.
Generally I start my day by taking a long walk around my neighborhood. I feel a sense of accomplishment; get some exercise, meditate and calm my mind for the day ahead. My favorite part is when I round the corner and the lake greets me. On a sunny day the water shimmers as if someone had tossed a handful of glitter across the surface. The green foliage is rich and deep.
With more time to fill as a result of the Stay at Home order, I have had to dig a little deeper into staying active and engaged. One of the silver linings of this Pandemic, I have found, is that I am taking a lot more walks; my step count has nearly doubled my usual number. One of the surprises has been to discover that the same path that I walk nearly every morning, transforms in just a matter of hours.
In the early evening light, the water no longer shimmers, it reflects. The leaves become more translucent as the sun descends in the background. I find myself mesmerized by the various shades of green. The invading thoughts of the virus-the anguish over the lack of supplies for frontline health workers, the fear of getting the virus, where is it now, how many people are dead......disappears. Perhaps I should take a detour from my routines more often.
Have you discovered something new as a result of the Coronavirus Pandemic? Please feel free to share in the comments below.
Is Water In Your Wellness Toolbox?
"An ounce of prevention, is worth a pound of cure." - Benjamin Franklin
Just how powerful can a pairing of hydrogen atoms with a single oxygen atom that creates a molecule of water be? H2O is apparently, very powerful, especially when multiplied. So powerful, that we may want to look at that trip to the beach, swim after work, or hot shower in the morning in a new way as we read this series, Water-The Big Story. What can water do for us, and why might we want to be more mindful about adding this resource to our health and wellness toolbox? Let's take a deeper look in part two of this series.
The California wildfires occurring as I write this, are an extreme example of just how intense life can become without water. Just like hurricanes and tsunamis, fire holds intense energy. But what if we coupled fire with water? What would we get? Artist, Barnaby Evans, did just that in his artistic creation Waterfire. The result? Pairing of these two elements in a controlled environment creates peace, harmony and tranquility.
The city of Providence, Rhode Island hosts several lightings of Evan's Waterfire exhibits throughout the year. After sundown, volunteers dressed in black, glide through the water in black gondolas and add wood to fires burning in huge caldrons in the middle of the city's three rivers. Simultaneously, deep music that resonates through the body like a whale's song, fills the walkways around the rivers that resemble Venice, Italy's canals. Thousands of people gather to experience the simple, yet complex, pairing of water and fire. What is unique, in my opinion, is how at ease the crowd is, exhibiting almost the same type of affect that a restorative yoga class has on its participants. The crowd is mostly silent, harmoniously sauntering along the pathways that line the rivers. Occasionally, there may be something else to pause and experience, like a silent, performing mime. There is no pushing, shoving, just a seamless blend of the crowd.
Today scientists are studying what is it about water that has the power to affect our moods in such a way. How it facilitates our healing. Much of this is due to new technology that allows neuroscientists to actually track how our brains react to different stimulus.
Before we go on to explore this phenomena, and the why, and how, we may want to integrate water into our wellness toolbox, let me first pause to explain healing versus curing. Put simply, curing, is the elimination of the signs and symptoms of disease. It is consistent with the western diagnosis and treat medical model. Healing goes deeper; more complete, and may or may not include curing. According to Dossey and Keegan (2009), healing is "the return of the integrity and wholeness of the natural state of an individual; the emergence of right relationship at, between, and among all levels of the human being; the process of bringing together parts of one's self (physical, mental, emotional, spiritual, relational) at deeper levels of inner knowing, leading to an integration and balance, with each part of having equal importance and value."[1] It is pretty safe to say that most of us are in a continual state of healing as there are so many factors pulling us away from this delicate balance. If you want to understand this definition further, you may want to do some exploring of the terms on your own. A discussion of these terms with our health care provider may lead to a better understanding of our health goals and how to achieve them.
I share this distinction because as we discuss some of the information shared at the Eighth Annual BlueMind Summit, I want to be clear that what I am discussing is not medical advice. This year's BlueMind Summit theme was Water Is Medicine. Wallace J. Nichols, PhD (a turtle researcher, not a medical doctor) and I respectfully disagree on what wording is best used to discuss water's ability to make us feel better. He chooses to use the hashtag #WaterIsMedicine. I, on the other hand, choose to use #WaterHeals. To his credit, Nichols has spearheaded international discussion on the topic of water as it relates to health, as well as a number of other, not well-recognized links. Semantics aside, we do agree, as do countless others, that there is something magical to water and what it can do to us.
Some of you may be shaking your head and rolling your eyes at this point. Perhaps this is something that you already know. Going to the beach for the weekend, for example, leaves most of us relaxed, rejuvenated, restored. A saying commonly expressed by those who turn to water to relieve stress, and find their way back to their true north, is that water is like a "reset" button. The difference is in intention. Do we intentionally use water for the benefits we will discuss?
I, for example, already know water helps me feel better. However, I always thought of the beach as a treat, an indulgence, or for fun and recreation. Now that I am aware of just how powerful the healing effects are, I go more often for my preventive health. Why wait until I need a trip to the beach? Why not go and "reset" before I am exhausted, so that I am generally calmer, more relaxed and think clearer. Have you integrated this strategy into your lifestyle?
This is just the surface of what water may be able to help us with. We'll discuss more of the health and wellness benefits that we may reap, while engaging in water, as we continue in this series.
So, let's get to it, shall we?
At the BlueMind Summit: Water Is Medicine the hour-long sessions were broken down into specific themes:
I will be reviewing some of the information presented within these themes and adding further data and information. Surprisingly, the conference attracted people from all walks of life and a multitude of professions. I was the only nurse there and there were a few doctors. It was refreshing to be surrounded by like-minded people who are interested in, or already using water, in various ways to help their fellow human beings: surfers, inventors, educators, marine biologists, journalists, aquarium personnel, spa owners, and health coaches just to name a few.
The key takeaway from the conference: Water has the power to make us not only heal and improve our lives, it can also transform us at times. How exactly that happens, we do not know exactly, but we are starting to get some information.
In order for humans to have the best opportunity to indulge in what water has to offer, learning how to swim at the earliest age that is appropriate is beneficial. This diminishes the possibility of being fearful in, on, near or under water.
As of this publish date, the American Academy of Pediatrics recommends that depending on the child, and the surrounding conditions such as the amount of water nearby, some children may be ready to learn to swim as early as one years old. This does not, however, relinquish a parent or caregiver's responsibility for ensuring that child's safety around water with supervision and structural barriers to the water. A variety of factors go into the decision when it is appropriate to teach a child to swim. To learn more, visit the American Academy of Pediatrics informational page on the subject here.
Let's begin exploring in more detail exactly what water might actually do for us by looking first at the topic of pools and swimming.
In Tel Aviv, Israel, hydrotherapy is a well-accepted, and widely implemented means of providing therapy for individuals with a variety of medical situations including chronic pain, traumatic brain injuries, autism, and orthopedic rehabilitation. I can speak to the benefit of this personally.
A few years ago I dislocated and broke my ankle in three places. When the cast, and later the boot, were removed, my ankle was as stiff as a brick. It was painful and frightening to bear weight on it or try to rotate it. After the initial few weeks of physical therapy in their office, I instinctively turned to water to help me progress.
As Caroline Barmatz, Director of Hydrotherapy at Sheba Medical Center, Tel Aviv, Israel, stated at the BlueMind Summit, "I see abilities in water that are disabilities on land."
That indeed was what I found. The weight that water helped me bear gave me confidence to stretch my ankle a little more. When I saw it was possible to move it that much in the water, I felt more confident to allow my ankle to stretch that far on land.
Barmatz's hydrotherapy program provides over 27,000 treatments a year in Israel. There are several hydrotherapy pools around the city and medical professionals of all levels are educated about, and invited to experience, the therapeutic effect of water in order to assist with or advocate for it.
Looking at how other cultures are using water as therapy allows us to discover best practices and inspires us to think differently. Bob Hubbard, co-founder of the Hubbard Family Swim School in Phoenix, Arizona, was another speaker at the BlueMind Summit. Hubbard referenced a study done by Griffith University in Australia in which researchers surveyed parents of 7000 children aged five years old and under from Australia, New Zealand and the US over a four-year time period. It found that children under the age of four who swam at least once a week, were anywhere from six to 15 months ahead of the average population when it came to cognitive skills, problem solving in mathematics, counting, language and following instructions.
Hubbard states there are other great benefits to getting kids and those with special needs into the pool. Touch is one of them. Parents hold normally squirmy toddlers skin to skin for long periods of time and autistic kids allow others to touch them, which might not ordinarily happen. He says that often the greatest barrier to getting kids into the water is the parents.
"Studies show that 50-60% of adults are uncomfortable with water over their head," Hubbard shared. "Other countries such as Japan, Australia, and Norway require that by the third grade a child can pass a 400 meter swim test. We often spend more time educating the parents than the kids."
Learning how to swim is not only important to prevent fatal drowning, which is the second-leading cause of unintentional injury-related death for children ages 1-14, it is essential to open the door to the therapeutic and mind-body enhancing benefits that water engagement offers. Like many other socio-economic situations, knowing how to swim is not equal across different cultures and ethnicities. 64 percent of African-American and 45 percent of Hispanic children cannot swim, compared to just 40 percent of Caucasian children.
We discussed a variety of potential ways this disparity might be tackled at the BlueMind Summit including: Expanding education of the benefits of swimming and water engagement via healthcare providers such as by Lamaze Class Instructors, Pediatric Providers, and School Nurses. Perhaps once made more aware, health insurance companies will cover swim lessons and build more pools in public areas including low-income areas. Imagine the preventive health benefits.
Do you swim or engage in water yourself? How has it affected your health and well-being? Please feel free to add your experiences in the comments below. We will continue to discuss other ways water heals us in upcoming blogs so be sure to subscribe if you are interested. I hope you will find it the information as intriguing as I have!
[1] B.M. Dossey, Holistic Nursing: A Handbook for Practice, 5th Ed., ed. B. M. Dossey and L. Keegan (Sudbury, MA: Jones and Barlett, 2009, 721.
If you would like to watch the BlueMind Summit: Water Is Medicine, Pools Session, in its entirety please click here. The audio from Tel Aviv is difficult to hear, unfortunately.
Strolling along the beach in search of a treasure can be a mindfulness activity. The practice of mindfulness is a widely accepted as helping to ease stress. (1) Studies are also concluding the effects mindfulness has on our brain and research is undergoing on how it may help many other health concerns including weight loss, addiction and pain, to name a few. (2)
In a world filled with things tugging for our attention, it takes a conscious effort to practice mindfulness. The practice of slowing down, being present, and simply allowing thoughts and feelings wander into our heads, then letting them go may not be easy at first. The beach with its soothing, rhythmic lullaby of the waves can be a perfect place to try this self-care tool.
For those of us with busy minds, searching for treasures on the beach can be an entryway into a deeper meditative state. By focusing on what lies amongst the minute pieces of sand, we can begin blocking out many of life's distractions.
A couple of guidelines to consider before taking anything from the beach or sea include:
1. Check with local beach authorities if there are any rules or restrictions about removing things from the beach. Believe it or not, a tourist was recently issued a hefty fine for taking sand during his trip to Sardinia. (3)
2. Never take anything that is alive.
For example: Sand dollars.
Sand dollars are actually flat, burrowing sea urchins. When they die, their exoskeleton is white with a five point star-like design in the center.
The brownish, green one on the left below is alive. A pure white one is dead.
So, what can you search for? Let's take a look at 3 things.
1. Seaglass: Glass objects that make their way into the ocean break and are tumbled in rocks and sand to create smooth edged pieces of glass. They can come in a large assortment of colors with varying shades. Green, white and brown are often the most common as they come from beer or soda bottles. These jewels from the sea can be used to make a variety of crafts or just sprinkle them around your home as decor. Orange is the most rare color to find.
2. Shark Teeth: The jaws of shark house three rows of teeth that shed like a conveyer belt. Having lived for millions of years, their ancestors teeth have fossilized and may be found dotting the shores of places like the southeast coast of the United States.
Finding a Megalodon tooth is akin to winning the lottery! It does occasionally happen. If you missed our recent interview with Megalodon shark tooth expert, Elliot Weston, check it out when you have time.
Most teeth, however, are from one of the many other species of sharks. You'll have to look very closely to find one. Their black, shiny coating is often mistaken for shells that have similar coloring. If you're lucky to find one, wrap it in wire to create a necklace and good conversation piece.
3. Trash: Sadly no matter where you are in the world, you will likely find litter during your search. Plastic, cigarette butts, balloons, kids toys, plastic bags and bottles are just a few items you may find. This trash sculpture made from beach litter demonstrates how diverse the garbage invading our beaches has become. Consider bringing a trash bag along to pick up the trash you find and say thank you to the joy the beach brings.
But, what about shells and stones?
The guiding principle of engaging in nature is to leave it as you found it. While taking a token or your favorite shell might not have a devastating effect on the environment, billions of people taking shells will. Our current global population is at 7.6 billion and counting. Imagine if everyone decided to take home shells from the beach? Beachcombers removing shells may impact the marine ecosystem (4).
If we must take a shell home, perhaps we can pick our favorite find of the day, rather than taking a bucketful home. Finding your own memento rather than purchasing a shell from a tourist shop is probably a better option. It just may help the environment. The souvenir industry is devastating ocean animal populations worldwide for their shells. Harvesting live marine life for the souvenir industry is devastating ocean animal populations worldwide. (5)
Visiting a rocky beach may not be such a bad thing if you wear water shoes and search for a unique shape of stone. Maybe you want to look for a heart shape stone or a perfectly round one? Beach stones can make great canvases to practice Aboriginal dot painting on.
Painting in this way can be very relaxing. But again, maybe just take your favorite stone of the day. The art of stone stacking has become controversial. Environmentalists say it has the potential to impact the marine environment. Others say that this mindful activity has been found to help children with attention deficit disorders.(6)
As you find yourself sinking into a deeper relaxed state, you may find that you notice things hiding in the sand that you never noticed before. Sand crabs peeking out of holes, the remains of a sandcastle built earlier but slowly being deconstructed by the waves, or maybe even footprints left by a baby sea turtle who has just hatched and ran for the water.
Watch as Jackie Levin, board certified Advanced Holistic Nurse, who specializes in teaching mindfulness to nurses explains how we can engage in mindfulness in a deeper way along the beach:
How deep do you think you can practice mindfulness at the beach? Could simply enjoying observing the magnificence of nature's treasures lying amongst the sand, while the warm sun releases the tension in your muscles and the gentle wind whispers in your ear be enough of a treasure to take home?
Can't get to the beach right now? Enjoy these short scenes from the sea and please comment below on how they make you feel.
Looking for more ways to learn how nature may help your health and well-being? Check out The Nature Nurse™ youtube channel. You may also subscribe to this blog or The Nature Nurse™ newsletter.
Susan has published a two-novel series in which she includes her love of nature. I Know You're There & By The Sound Of The Crow Are Available on Amazon , Barnes & Noble and Most E-Reader Stores.
October 2020
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Rs. 132
Note: We do not provide carry bags
Once again this one of ours is also made out of puff pastry coated with processed cheese and cayenne pepper, all put together to make great selection of crispy, crunchy, savoury treats.
Enjoy them with milk, tea, coffee, icecream, alchoholic beverage or with food any time of day or night.
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It's not Gossip Girl here, but we are writing to you from the Upper West Side of Manhattan. Nevertheless, we have to talk: This meeting has been convened because it's time to fix our beloved Gossip Girl. The ratings have dropped to a season low of just 2.2 million, and while many of us are still streaming it with relish, it must be said that creatively, the show is starting to stink like so much day-old smoked salmon. As others warn of the impending death of Gossip Girl, let's see if we can do something to help. Pull up a Chesterfield sofa and partake in the holiday-weekend brunch buffet we've prepared — Mochaccinos for everybody! — remove your platinum cufflinks, roll up your sleeves and let's get to work. While the show is on a brief hiatus, we've come up with a few fixes, but we need your suggestions as well. XOXO.
PROBLEM Serena and Dan's constant breakups and reconciliations have lost any sort of narrative weight.
SOLUTION Serena and Dan need to stay together, or break up — for good. While there might be a certain degree of high-school realism to the way that S. and Lonely Boy have ridden the On Again/Off Again Express, it's annoying to watch. Plus, there's virtually no difference between the two scenarios. They always stay friends anyway, and the brief times they do part ways, it's always for some stupid reason, like Serena wanting her mother to find true love with Rufus, not because they actually don't like each other anymore. We'd actually vote for keeping them together. It's cool to have one committed couple in the mix, even one as boring as these two are.
PROBLEM Miss Blair's beloved Dorota is underused.
SOLUTION Shady Dorota! The producers have been smart to sketch Blair's Polish nursemaid as vaguely as they have. As far as we know, Blair actually owns Dorota. But look more closely, and you'll see something more knowing behind those obedient eyes. Announcing our new crazy theory: Though others have different ideas, we think that Dorota is actually ... Gossip Girl herself! Even if she isn't, wouldn't it be fun if the writers were to drop some misleading hints? It'll get the fans OMFG'ing all over the place.
PROBLEM Chuck acts like a 38-year-old lothario celebrating his latest divorce.
SOLUTION He might be Chuck Bass, but he's still a 17-year-old high school student. His latest storylines — corporate sabotage? his bender in Thailand? that Eyes Wide Shut sex-party scenario? — have stretched the boundaries of plausibility for too long. Even rich kids have to conjugate verbs in French class and spike the punch at the dance every once in a while. If nothing else, seeing Chuck's exasperation at, say, having to play badminton in gym would offer the show's costume designers the opportunity to conceive an athletic ascot — the "ath-scot," if you will — for him to wear. Stay in school, Chuck!
PROBLEM Chace Crawford's performance as Nate is like human Sominex.
SOLUTION Reboot Nate — or get rid of him altogether. Chace Crawford is an extremely good-looking guy. And we have to admit that the idea of his curve-ball relationship with Vanessa sounded promising, even after suffering through his family's painfully drawn-out drug and money scandals and his charisma-free romances with Blair, the Cougar Countess and Jenny. The writers need to go out on a limb with Nate: Give him cancer, brand him a date rapist, make him a Phish fanatic, shave his head — anything that will wake him from his dramatic coma!
PROBLEM Serena is too nice.
SOLUTION The show is constantly reminding us of Serena's bad-girl past. Unfortunately, as played by the wholesome, adorable Blake Lively, Serena is about as threatening as a baby koala. That said, we know she has it in her. Serena certainly isn't above using her feminine wiles to get what she wants; the writers need to amp this up and find her inner party bitch. While it could be argued that Blair already has this territory covered, we'd counter that it might go a long way toward explaining why these two are BFFs in the first place.
PROBLEM There are lots of parties, but not enough parties.
SOLUTION Substance abuse! It's time to embrace the show's inherent nihilism, and put some lives in danger in the process. Which means: Bring on the binge drinking! Cocaine! Pilfered pharmaceuticals! We're not suggesting that the show actually condone these activities (if acted well, it will be clear who's making the correct choices in such situations), but one more party scene on this show without even a whiff of overindulgence is going to drive us to drink (more).
PROBLEM Jenny has no storyline.
SOLUTION Let Jenny be an aspiring fashion designer, with the emphasis on aspiring. Her detour into the runway world gave the show some much-needed scenery changing. Having her drop out of school and pursue emancipation, however, was totally out of character for such a Daddy's girl. She can work for Eleanor Waldorf, but make sure she remains a pitiable intern in the process. Let her talent develop at a realistic pace. Also: We might get letters for this, but let her dress like a wacko and line her eyes with as much raccoon makeup as she likes. It gives the starchy, preppy show some badly needed aesthetic texture.
PROBLEM Brooklyn is unfairly — and not very funnily — maligned.
SOLUTION Enough with the Brooklyn jokes. Anyone who has been to the five boroughs any time within the last decade or so knows that Brooklyn is no longer the punchline it once was — whether it ever deserved to be or not. There are almost as many shoe boutiques and cupcake cafes in Park Slope as there are on Park Avenue now; it's not deserving of the show's elitist jabs. (Queens, on the other hand....)
So we've had our say. How would you fix Gossip Girl?
Watch full episodes of Gossip Girl in our Online Video Guide


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If you work in the technology industry, you're familiar with the concept of a pivot. Pivoting reflects the need to change or adjust your products or services to better meet market demands, and it is quite common for tech startups to change course as business needs evolve. Yet one tech company in New Jersey pivoted in a different way: its startup success led them to evolve their offerings to mentor other startups, creating an incubator for entrepreneurs and young businesses to learn and build. I spoke with Ritika Singh, the CEO of InnCreTechin Princeton, N.J., about how her firm focuses on growing small businesses in innovation and technology.
Ebong Eka: What does InnCreTech mean/stand for?
Ritika Singh: InnCreTech is an acronym for Innovation, Creativity and Technology.
Eka: Tell us about InnCreTech and what your company does?
Singh: We are a software engineering firm and wework with many startups in the field of Artificial Intelligence, 3D printing, Healthcare and the emerging Blockchain space. We give startups access to our core tech team and product management team in-house and help with decision making. For example, we mentor startups on how to scope the initial product requirement and deciding between "must have" and "good to have" features in the product.
Eka: What opportunity or opportunities did you see in the marketplace that led to starting InnCreTech?
Singh: InnCreTech was launched like a traditional tech startup. It transformed into a tech incubator after being approached by several startups for tech advice and development. We also help small businesses that cannot afford an engineering arm or in-house tech services.
Technology is always an expensive investment and a wrong tech partnership or development can be very costly in terms of time and money for any company. Large companies also utilize our services in data science and blockchain field when they want to do a research or a prototype in a fixed span of time.
Eka: Who are your ideal clients?
Singh: Our ideal clients are early-stage startups and enterprises seeking access to advanced technology and the utilization of innovative processes to better their business models. We want clients who are working on bleeding-edge technologies, looking to innovate and move at a fast pace in today's competitive landscape.
Eka: How does InnCreTech help these small businesses achieve better results?
Singh: We help our customers elevate their business by harnessing the power of advanced technology. We are constantly innovating and re-engineering our approach to find optimal tech solutions for them. We make sure the technology component for our small business clients is not risky. We are also experts in advanced and emerging tech fields, so we can help more traditional business models embrace innovative technologies.
Eka: For tech startups, what do you believe are the two most important steps for building a successful startup?
Apart from "be agile in approach,", my two pieces of advice would be:
1. Market research.This is a very important step for any startup, so please do your homework. There should always be a need for your product in the market.
2. Listen and be ready to pivot. Listening is the key. Customers should guide what you want to build - and if that means making some changes to your product or service, a pivot, then go for it.
Eka: What are the qualities of the ideal startup for InnCreTech to invest in?
Singh: The startups that work with us have one thing in common: they are trying to solve a problem. We equip all our startups with cutting-edge technologies so they are not left behind. Our goal is to help promising entrepreneurs achieve their vision based on sound engineering and best practices.
Read More:
- More on Business Startups
- Hear interviews of other small business owners on the Bank of America Small Business Podcast.
About Ebong Eka
Ebong Eka is no stranger to the world of personal finance. As a certified public accountant and former professional basketball player he offers a fresh perspective to small business planning and executing. With over fifteen years of accounting, tax & small business experience with firms like PricewaterhouseCoopers, Deloitte & Touche and CohnReznick, Ebong provides practical money solutions tailored to the everyday person, the aspiring entrepreneur or the small business owner.
Ebong is the founder of EKAnomics, a sales, pricing and leadership firm. He is also the founder of Ericorp Consulting, Inc., a tax and management consulting firm. Ebong is the author of "Start Me Up! The-No-Business-Plan, Business Plan."
Ebong is also the founder of The $250 Tax Pro, which provides tax preparation and consulting services in the Washington, DC area.
Web: www.ebongeka.com or Twitter: @EbongEka.
You can read more articles from Ebong Eka by clicking here
Bank of America, N.A. engages with Ebong Eka to provide informational materials for your discussion or review purposes only. Ebong Eka is a registered trademark, used pursuant to license. The third parties within articles are used under license from Ebong Eka. Consult your financial, legal and accounting advisors, as neither Bank of America, its affiliates, nor their employees provide legal, accounting and tax advice.
Bank of America, N.A. Member FDIC. ©2018 Bank of America Corporation


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The Festival Begins
No internet access for my Mac, so this is a short placeholder entry via my iPhone.
Did our prepared narrative set for Felix Da Housecat, but the screens are nigh-invisible during the day. We captured it to DVD, so I should be able to upload some snippets. Will definitely share the Quartz Composer file I created.
Girl Talk was crazy. His VJ, Andrew, ran 80′s-ish graphics, and Cyber Patrol Unit bravely joined the onstage crowd of moshing mashup maniacs to provide some excellent footage for our screens. Spivey flipped between cameras expertly, often mixing four at a time to keep up with GT's pace.
We also did an all-camera show for The Presets, which was wonderful.
Steve Aoki was ridiculous and I didn't care much for his music, but he sure as hell got the crowd moving.
I'm sure I'm forgetting things, but it's almost 2am and we've got to sleep so we can get up at 8:30am and do it again!


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Katherine Jackson, matriarch of the Jackson family and mother of the late Michael Jackson, checked out the 7:30 p.m. show of "Legends in Concert" at Harrah's Las Vegas on Friday, Dec. 23. Following the show, Jackson posed for a photo with the show's Michael Jackson tribute artist William Hall.
"Legends in Concert," the longest-running celebrity tribute show in the world, features highly talented performers who pay tribute to some of the most iconic entertainers from yesterday and today.
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All Posts Tagged With einstök
Einstök Icelandic Doppelbock
What's this? Jenn is actually posting a Disney beer review??? I know, I'm just about as shocked as all of you guys are. I keep saying I need to post more on here (as I'm sure Scott is tired of hearing as well) but it's true. So anyways, while in Hollywood Studios two weeks ago,… → Read More
Mailbag Monday – Gluten-Free Edition
Welcome back to Mailbag Monday! Before we get started, it's not often we get analysis of theme and the history behind it for a bar. However, EPCOT Explorer has done just that for Trader Sam's at Disneyland (and he goes into the just-announced Trader Sam's Grog Grotto for the Polynesian Village as well). It's a… → Read More