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Customer Information Management
Schwan's experiences a 25% decrease in new customer duplicate data.
By combining multiple lists into a single customer record, Schwan's reduced duplicate data gathered by handheld devices in the field.
Client profile
Distributor of fine frozen foods via multiple channels
Multibillion-dollar private company
Products available in 50 countries
Business Goals
Optimise sales and efficiency
Consolidate customer data
Improve customer service
Saved costs of duplicate mailings
Gained a more complete view of the individual customer
Addressed validation performed in real-time
"Pitney Bowes Software solutions have provided our organisation with efficiency improvement across sales, order fulfillment, and even in the field." Connie Gugel,
Senior Systems Analyst,
Schwan Food Company
Schwan's Home Service, the home delivery business of The Schwan Food Company, has nearly 500 sales and distribution centres in the United States. Given the vast scope of business, it needed to manage thousands of customer records entering their system per day. Records are entered from various touch points as customers place orders online, by phone, or directly from the Customer Service Manager at their doorstep. With multiple customer touch points, it was easy to overwhelm the system with duplicate customer records.
Recognising this process presented significant challenges for coordinating orders and scheduling deliveries, the company implemented the Pitney Bowes Spectrum™ Technology Platform to match, de-duplicate and consolidate customer data into a single, comprehensive customer record.
Business Challenge
A potential home delivery customer registering for an account at Schwans.com or through the call centre would be assigned a customer number. Meanwhile, the local depot would be alerted to schedule service for the potential customer. A Customer Service Manager (CSM) would then visit the customer and re-enter their information into a handheld device used to collect sales orders, deliveries and track inventory.
This disconnect between customer touch points resulted in the creation of two separate records for the same customer, which led to missed sales, overlapping delivery cycles, duplicate mailings, and ultimately, customer dissatisfaction. The company needed a comprehensive data quality solution to help improve customer service and depot efficiency.
The Pitney Bowes Spectrum Technology Platform seamlessly integrates with Schwan's Home Service's web store, call centre application and the handheld devices used by Customer Service Managers (CSMs) in the field. When the web store registers a new customer, the data quality solution standardises the address and attempts to match it to an existing customer record—thereby preventing the creation of duplicate records.
Customer address validation and standardisation is performed in real-time while new addresses are being entered into the system. Addresses that are not able to be validated or standardised in real-time are automatically submitted for the daily address scrubbing process. While in the field, CSM handheld devices run in a disconnected mode, uploading customer data at the end of each day to corporate headquarters.
Results & Benefits
"After we implemented the Pitney Bowes Spectrum Enterprise Data Quality Solution customer matching module, we saw a 25 percent reduction in the number of new customers being created by the handhelds." Connie Gugel,
Senior Systems Analyst,
Schwan Food Company
Schwan's Home Services experienced a 25 percent reduction in the number of new customers being created by handheld devices in the field.
Previously, each time a new customer was registered, scheduled orders needed to be manually entered into the delivery route. Implementing the data quality solution eliminated this inefficiency.
Prospect lists are compared against the company's database, preventing duplicate mailings.
Better customer data quality resulted in a more complete, 360-degree view of the customer.


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MCW Two March Events! Title Tournament! Amy Dumas, Ryback, Brian Cage
MCWProWrestling.com – MCW Pro Wrestling returns Friday, March 3 for "Mat Madness" at the MCW Arena, 1000 Joppa Farm RD, Joppa, MD and Saturday, March 11 for "Winter Blast" at the Hollywood Volunteer Fire Department, 24801 Three Notch RD in Hollywood, MD!
First on Friday, March 3:
Meet WWE Hall of Famer Amy Dumas (formerly known as Lita), Brian Cage, Aldo Rose (formerly Adam Rose), and more at 6:30 pm.
Then see live action at 8 pm, including an MCW Rage TV Title Tournament, to fill the vacancy left by an injured Drolix! So far announced:
- Former Rage TV champion and number 1 contender Brandon Scott
- Former Rage TV champion Ken Dixon
- Napalm
- Solo
- Max Feinstein w/ Maria Manic
- Dante Cabellero
Then, on Saturday, March 11:
See Ryback, MCW Pro Wrestling champion Sean Studd, Renee Michelle, Brittany Blake, and more in action.
Tickets available at missiontix.com, by calling 888-996-4774, and day of, at the door.
Catch up on what happened at "BROKEN Anniversary" with The BROKEN Hardys, two titles changes, and more at MCWRageTV.com!
Follow MCW: facebook.com/MCWProWrestling - instagram.com/MCWProWrestling - twitter.com/mcwwrestling
Category: Wrestling.

subset: commoncrawl


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This tutorial was originally posted on loreleiweb.com but due to technical reasons moved to pswish.com. The tutorial remains a copyright property of Lorelei (me!)
The requests for Fantasy Art tutorials are enormous, I still get emails and Pms from people asking to do more Fantasy Art tuts, so here is one more, called "Plasma" (Star, not the TV!) which I hope you'd enjoy.
1. Make a new canvas, we used 600*480 px here, but the size is of course optional.
2. Select the Gradient Tool, using two shades of blue (see below), fill your canvas, so that the darker colour will be on top.
3. Take a photo of a girl. Traditionally I am using Becca's photo from her Deviant Art account, but you can replace her with any semi-sitting figure of your choice. Crop the figure and paste her unto your canvas. In needed, resize her so that she will fit in.
4. To get rid of the visible crappy cropping, and to give the girl more emphasis, add blueish glow to her by going to Layer >> Layer Styles >> Outer Glow and applying the following settings:
This is what you would get:
5. Make a new Layer. Make sure your primarily and secondary colours are black and white. Go to Filter >> Render >> Clouds


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High school teacher Juan "Melin" Carrillo, of the Imperials San Diego, CA., was born into the Lowrider life. "I've always been a "Bomb person," he says with a grin. "When I was growing up, I used to go cruising with my dad in his '38 Plymouth, which belongs to my brother now." That Bomb-centric lifestyle carried on into Melin's adult years and the old school enthusiast hasn't looked back since.
Before Melin got the '36 you see here, he was working on a '51 Sedan Delivery; a build that was not headed in the right direction. "I wasn't too happy with how that build was going, so my uncle, Victor Cordero, told me about the '36," laments Melin. Even better, the car was available locally in the San Diego area, making Melin that much more compelled to take a look at it. As if that wasn't enough motivation, the car was exactly the make and model Melin had idolized while growing up. "I've wanted this type of car since middle school," he exclaims. Melin made the purchase in 2005, but he had his work cut out for him. To say the least; the car was a rust bucket and it needed a full makeover. The setup took alone took almost two years to make it. His compadre, Carrot, whose wife is the sister of Melin's, installed the setup. "He would come over with his family almost every single Friday so that we could work on the setup," Melin explains. "We had never done a setup like that or worked with fiberglass, but we also didn't have any rush to get it done." Taking their time, the duo finished the set up and after a seven year odyssey; the build was finally complete and this '36 was bound for Lowrider glory.
Melin would like to thank his Mari, his pops for introducing him to the Lowrider life, Frank Davalos, Leo Milla, his compadre, Carrot, his brother Monstro, his uncle Victor Cordero, Jessie, Sammy, and Jose for helping with the build, and he salutes his co-pilot, Albert Sutelo.
Tech Specs
"Linda Chicana"
Owner: Juan "Melin" Carrillo
Vehicle:1936 Chevy
City/State: San Diego, CA
Club: Imperials
Engine: Leo Milla, of Chula Vista, CA., installed the 235 six cylinder, with a three-speed manual transmission, Fenton headers and Matson Radiator. Juan, at J&J Plating, in Chula Vista, CA., handled all the chrome work.
Body/Paint: Cesar Castaneda, of Lake Elsinore, CA., used a House of Kolor Candy Magenta on the '36 and flaked out the fenders. Victor Cordero, of Chula Vista, CA., stripped and silver leafed the car. Victor is also responsible for the Aztec/Mayan murals. Juan's daughter, Melina Anita, was airbrushed on the firewall, while his wife, Mari, was mural in the trunk. Greg DeAlba, at Mario's Autoworks, made the custom grill.
Interior: Frank Davalos, of Chula Vista, CA., stitched the Lexus seats in leather with suede inserts. The interior also includes Classic Industry gauges, Billet Specialties door hands/cranks, Ididit steering column and Budnik steering wheel.
Sound System: Frank Davalos was also called in to install the Kenwood head unit, Kenwood 600 watt amp, Polk Audio 6″x9″s and 6.5″s.
Setup: His good friend, Carrot, from Chula Vista, CA., installed two Pesco 280 pumps, Adel dumps, Ted Wells Fat Sticks cylinders and three Optima batteries. J&V Automotive in Chula Vista swapped the old frame with a Mustang frame and added a 4-link.
Tires: 5.20s Premium Sportway.
Wheels: 13-inch Wire Wheel King Cross lace.


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I got a rather long comment from a reader, Sholom Simon, setting out the issue of having multiple files in online family tree programs. Here is a short quote from the comment, setting out the challenge of the multiple files:
I suspect your readers would also be interested. And I suppose one can phrase the question this way: suppose a SmartMatch (or some other matching) indicates to you that your GGF had a hitherto unknown son. What do you do? What's your primary database? Where do you update first? Do you then update all over?
Similarly, suppose "hints" and/or "SmartMatches" connects you with new sources that you can attach to events for your GGF. Do you try to grab each (correct) hint in Ancestry and each (correct) SmartMatch-to-a-record? How then do you update on your own computer?The real issue here is whether or not you think it is important to keep all of your various online family trees "up to date?" Granted, if you are active in doing genealogical research, your most recent or master file will continually change. If at any time you upload a copy of that file to an online family tree program, the uploaded file will very quickly become out-of-date. Is that a problem?
Suppose I use the example of finding an unknown (to me) child in one of the families online. Do I immediately feel the need to update every other online program?
From my perspective, the answer to all of these questions is a qualified no. I do not feel any obligation or compulsion to update all of the different online family tree programs with newly discovered evidence. The reasoning behind my answer is complex and involves some considerations that are not obvious. There are some obvious consideration, such as the time involved in making all the changes, but that is only a background issue.
To understand my method (if there is one?) I need to go back quite a long time, over 32 years to be more exact. When I started researching my family lines, I went to the only place I knew about that had an accumulation of the Family Group Records (Sheets) submitted by my extended family; the Family History Library in Salt Lake City, Utah. This was a long time before any "online" anything became available. Here is a description of the files from the FamilySearch.org Research Wiki:
Research Department Patron Files, ca. 1928–1966, and Indexes starting on FHL Film 540714[13]From 1928–1966, the Genealogical Department conducted paid research for Latter-day Saints. These files contain correspondence, documents, pedigree charts, and family group records. This collection includes files as of 1966. They are arranged by the name of the person requesting the research.I also used the Archive Section, the Temple Records Index Bureau and the Ancestral File. These records are described as follows:
The Archive Section of the Family Group Records Collection contains 5 million family group records submitted by members of The Church of Jesus Christ of Latter-day Saints between 1942 and 1969 for temple work. The microfilms are listed under:Note: I have left the links in the quotes.
For further details about most of the family group records listed, see:
- Family Group Records Collection, Archives Section 1942–1969 [4]In 1993 the microfilms of theArchives Section were checked against the original family group records and found 18,000 sheets that had not been microfilmed. These records were photocopied, and filmed as an addendum [5]
- "Family Group Collections of the Family History Library." [6]This also describes the relationship of the Temple Records Index Bureau Endowment Index, the Ordinance Index, and Ancestral File to the family group records.
This process took about 15 years or so. What I would do is follow the pedigree lines, one by one, and look for Family Group Records that gave any information about my family lines. I examined thousands upon thousands of Family Group Records. If there was the slightest doubt that the record was correct, I would verify the sources and research the accuracy of the records. That process created my core genealogy. Most of the time, I was comparing multiple Family Group Records for the same families. Often, there were dozens of the duplicates, sometimes into the hundreds. In each case, I tried to reconcile any differences, so I am more than used to looking at duplicate records.
Over the years, because I was doing the research as I went along, I have found very few of my own entries need correction. It is very important to this discussion to understand that I found a mountain sized number of duplicate entires. I was extremely familiar with the issue of conflicting claims, incomplete entries, mistakes, fraudulent entries, "back to Adam" and all the currently discussed issues. I have seen them all.
As this work progressed, so did the technological advancements. As soon as I bought my first Apple II computer, I began computerizing the information. As soon as the Internet advanced to the point of being able to submit files, I did so. The effect of this early adoption of the technology is that the vast majority of the current online entries dealing with my family are derived from my own early research.
How complete was my work? That is a good question. I extended every singe family line until I ran out of documentation. Could the lines be extended today? Yes, probably, but that is another question that will have to wait until I get to it.
So, looking at the status of all of the online copies of my family research today, I don't really care all that much about variations. The real issue is whether or not I can find anyone doing primary research that may clarify or extend the information I have already gathered consisting of hundreds of thousands of pages of documentation. If I look at a prospective family tree online today, I can tell in an instant whether or not I need to look further. All I have to do is look at the number of sources. If the line is extensively sourced, I am interested. Otherwise, I could care less because it is very, very likely merely a copy of my earlier work. I also have a few indicator ancestors. These are people whose information I have corrected over the years. If the online file has the "old" incorrect information, I simply disregard the rest of the file as unreliable.
OK, so this post is getting rather long. I will continue this analysis in another post as soon as I get some time, either today or later on. I am getting into a rather busy time the next two weeks with presentations and such. Stay tuned.


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At an Apple store it's all just "browse, choose, swipe, walk." Bang -- enjoy that new Macbook Air. Now Lowe's has adopted the same approach.
The home-care and -repair company purchased 42,000 handheld units last week for use in its retail stores, according to Bloomberg. The move is to help Lowe's keep pace with market leader Home Depot.
But it also points the retail world, once again, to how customers will check out. Here the store has the handheld. At other stores, like Starbucks, the customer has the handheld and, with a tap, they've paid.
U.S. & World
News from around the country and around the globe
There are a few approaches to paying up. There's near-field communication (NFC), where one waves an app-equipped phone and, voila, paid.
There's Square, which puts the swiper onto anyone's phone and, wham, that's commerce. This one works wonders at yard sales and other smaller-scale events/situations. It also garnered its founder, Jack Dorsey the obligatory "The Next Steve Jobs" title that many seem to keep for all of about five minutes.
Then there's Google, of course, and its Wallet app. The slick video below shows just how Google could continue to take all that data it has about users and apply it to something basic, like paying for something. But it also can store and track users'
thoughts movements, of course, keeping items in a queue for later purchase, or for special ordering.
Bottom line: those cash registers and their little slips of paper are already disrupted, they just don't know it yet.


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Ann Toy
Director of Sports Nutrition
|(615) 966-5713
|[email protected]
|Follow annarmes_toy
Ann Armes is returning for her third season as an assistant coach for Lipscomb volleyball.
"Her passion and love of the game were apparent from the first second she stepped foot on campus," Lipscomb coach Brandon Rosenthal said. "The combination of Ann's playing experience and her relentless work ethic will be a tremendous asset to our program. Ann has a tremendous coaching career ahead of her and I couldn't be happier that LUV will always be attached with her."
Armes, from Grand Island, Nebraska, played outside hitter, right side and middle blocker for the University of Kentucky from 2007 until 2011. She spent her freshman year as a redshirt.
She served as a team captain in 2010 and 2011. During her time as a player Kentucky made five trips to the NCAA Tournament and was a key part of the all-time winning class in school history.
Armes has received a number of accolades for her work away from the volleyball court. She was named the Southeastern Conference Volleyball Scholar Athlete of the Year in 2011. She also was named to the Dean's List at Kentucky seven times.
She appeared on the All-Southeastern Conference Academic Honor Roll five times. She was also honored three times as a member of the All-SEC Good Works Community Service Team in 2008, 2010 and 2011.
In 2012 Armes was a member of the coaching staff at Transylvania University.
Armes is looking forward to continuing her coaching career as part of Rosenthal's staff.
"Brandon is awesome," Armes said. "I really like Lipscomb's system. I like that all of their girls can play front or back row and that they can all handle the ball. It is just a fun system.
"I like the athletes he goes after. He gets those scrappy, little, athletic, competitive and fiery athletes."
She has received both bachelors and master's degrees in dietetics. She is pursuing a master's in civic leadership at Lipscomb.


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Genealogy Tips for Finding Females That Matter to You (it wasn't written by me). The other day, my mind wandered to the day I solved a "brick wall" for Polly, surname unknown. In the past five years, I've only been able to solve two "brick walls" you all know it is a slow process. This one was solved quite unexpectedly, while I was sitting one Sunday afternoon at the New England Historical and Genealogical Library (NEHGS) in Boston.
I was working on my Kelsey line from Killingworth, Connecticut, and using a Kelsey genealogy I had used many times before. While flipping through the index, the surname DAVIS caught my eye. I already knew I had a lot of DAVIS in that town, but right there in alphabetical order, was "Kelsey, Polly born May 30, 1786; died before Dec. 11, 1833; married __ Davis." What, her last name was Kelsey, I couldn't believe it was right there in front of me. I wasn't even looking for her, I was just flipping pages looking for something else.
The other day, while working on the DAVIS line, I thought of a few hints to share. First, don't be afraid to work on a common surname, such as DAVIS, there are four generations of this family in Killingworth, my research turned out to be very easy because they never moved. You could be lucky too, so don't put off those names like Wright, Smith and Miller. Do a genealogy custom report for the town your ancestor lived, just to see what the other names your database turns up. When I did it for Killingworth, I had 814 people born in that town (didn't bother with deaths). Many of the families have also been in the town for many generations. Three of my families have wonderful and well-sourced genealogies, they are:
1. Claypool, Edward and Azalea Clizbee, A Genealogy of the Descendants of William Kelsey, Vol. 2, (Pub. Tuttle, Morehouse and Taylor Co., 1928).
2. Barlow, Claude Willis, John Steevens of Guilford, Connecticut, (Rochester, NY: John M. Stephens, 1976).
3. Hull, Robert E., The Ancestors and Descendants of George Hull and Thamzen Mitchell, (Baltimore: Gateway Press, Inc., 1994).
Try to locate books for your particular area and check out the indexes. If I had looked in the index for Davis when I used the Kelsey book several years prior, I could have solved this "brick wall" much sooner. Last note, I know some people shy away from the index, but you really need to use all sources, especially if you are trying to solve a "brick wall."
I will be posting her tombstone photo on Tuesday, April 5, 2010.
My blog has been changed to make it more appealing for those who have New England ancestors and want to see the area through photos. Things I'll include are typical white New England churches, libraries showing their genealogical collection, historical societies, cemeteries, war memorials, in general, anything to do with history.
For four years I've blogged mostly about my personal genealogy in New England (Connecticut, Massachusetts, Vermont, and New Hampshire), New York, New Jersey, Michigan, Illinois, Wisconsin, and the Eastern Townships of Quebec, Canada. I still will, can't forget my own roots.
Please check out the labels on the right side for articles. The header tabs at the top are a work in progress.
Monday, April 5, 2010
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My goal: get an accurate CHEAP load using cheapest available commercial 8mm bullet.
I got accuracy with cast bullets - at 400m/s. Any faster than that and accuracy went down the toilet. And it's too expensive to make the alloy much harder. So.
Caliber: 8.2x53R
Bullet: PPU FMJBT, .323", 8g, their id "B-424"
Powder: N140, 45.5gr (I will finetune further)
OAL: 68.2mm
Primer: CCI
Brass: S&B 7.62x54R, neck spread with Lee 8.2x53R die
Distance: 100 meters


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Justin Bieber's Manager Scooter Braun Marries Yael Cohen at Star-Studded Wedding [PHOTOS + VIDEO]by Thomas Chau | PopCrush
Scooter Braun, Justin Bieber's longtime manager, married girlfriend and founder of the organization F— Cancer, at a private ceremony in Whistler, BC, in Canada on Sunday. TMZ reports that some of the many celebrities in attendance included Bieber, Sophia Bush, Carly Rae Jepsen, Ed Sheeran and Tom Hanks. The two became engaged on Jan. 5.
Bieber reportedly sang the Beatles hit 'All You Need is Love' after the couple was pronounced man and wife.
Afterward at the reception, Bieber joined in with Carly Rae Jepsen to sing her hit 'Call Me Maybe.'
Several stars shared photos from the wedding, including Bieber, who posted this photo with Ed Sheeran.
Braun became one of music's hottest managers when he helped introduce the world to Justin Bieber. In addition to Bieber, Braun also manages Jepsen, Ariana Grande, Cody Simpson, Asher Roth and the Wanted.
We send our congratulations to the newlyweds!


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R&D activities and construction plans related to high power proton accelerators (HPPAs) are being considered in various countries to promote basic and applied sciences. These include accelerator-driven nuclear energy systems (ADS). The performance of such hybrid nuclear systems depends to a large extent on the specification and reliability of the particle accelerator.
The present meeting was a follow-up to the fourth international workshop on the Utilisation and Reliability of High Power Proton Accelerators, hosted by the Korea Atomic Energy Research Institute (KAERI) and held in Daejon, Republic of Korea in 2004. Many of the questions discussed at the workshop in Korea were further developed during this meeting.
After the opening presentations, a session devoted to MEGAPIE was held, followed by a series of technical sessions with invited speakers and contributed papers.
Detailed programme (pdf, 25 kb).
Presentation materials (Password required).
All presented papers will be included in the proceedings, which will be published by the NEA shortly after the meeting. Authors are requested to submit their full papers formatted according to NEA standards. Please note that papers that were not received by 6 May 2007 risk being omitted from the proceedings.
All correspondence with regard to the meeting and the proceedings should be addressed to the workshop Secretariat:
Dr. Yong-Joon CHOI
OECD Nuclear Energy Agency
Le Seine St-Germain
12 bld des Iles
92130 Issy-Les-Moulineaux , France
Email: firstname.lastname@example.com
with a copy to the local organiser
Dr. Ir. Gert VAN DEN EYNDE
Reactor Physics & MYRRHA Dept.
Boeretang 200
BE-2400 Mol , Belgium
Email: email@example.com
Pierre Joseph D'HONDT ( SCK.CEN, Belgium)
International scientific advisors
Hamid AIT ABDERRAHIM ( SCK.CEN , Belgium)
Dominique WARIN (CEA, France)
Alex MUELLER (CNRS, France)
Joachim U. KNEBEL (FZK, Germany)
Yves JONGEN (IBA, Belgium)
Rudolf MAIER (FZJ, Germany)
Stefano MONTI (ENEA, Italy)
Marco NAPOLITANO (INFN, Italy)
Hiroyuki OIGAWA (JAEA, Japan)
Minoru TAKAHASHI (TIT, Japan)
Byung-Ho CHOI (KAERI, Korea)
Enrique Miguel GONZALEZ (CIEMAT, Spain)
Waclaw GUDOWSKI (RIT, Sweden )
Pierre A. SCHMELZBACH (PSI, Switzerland)
Yoursy GOHAR (ANL, USA)
Richard SHEFFIELD (LANL, USA)
Tony GABRIEL (ORNL, USA)
Local organising committee
Gert VAN DEN EYNDE (email@example.com )
Margot DEGREVE (email@example.com)
Sikkie LENAERTS (email@example.com)
Hamid AIT ABDERRAHIM (email@example.com)
Pierre Joseph D'HONDT (firstname.lastname@example.com)
Last updated: 4 June 2007


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Many people seem to be struggling to understand the differences between communication, knowledge management, monitoring, learning etc.
Let's consider that all of them are part of a vast family – the 'engagement' family. Oh, let's be clear, engagement can happen in many other ways but for the sake of simplicity, let's focus on these four and say that all of these family members have in common the desire – or necessity – to engage people with one another, to socialise, for a reason or another. And let's try to unpack this complex family tree, to discover the happy families of engagement.
The engagement family is big, it contains different branches and various members in each of these. The main branches are roughly the Communication (Comms), Knowledge management (KM) and Monitoring & Evaluation (M&E).
The comms branch is large and old. Among the many siblings, the most prominent ones are perhaps Public Relations and Marketing. They used to be the only ones around in that branch, for a time that seems endless. All members of this branch like to talk about messages, though their horizon has been expanding to other concepts and approaches, of late.
- Public relations has always made the point that it's all about how you come across to other folks and enjoys very much the sheen and the idea of looking smart. But some accuse him of being quite superficial and a little too self-centred.
- His old sibling marketing has adopted a more subtle approach. Marketing loves to drag people in a friendly conversation, make them feel at ease and get them to do things that perhaps they didn't want in the first place. Marketing impresses everyone in the family by its results, but he has also upset quite some people in the past. He doesn't always care for all that, as he thinks he can always find new friends, or victims.
- Another of their sibling has been around for a while too: Advocacy is very vocal and always comes up with a serious message. Some of his family members would like him to adopt a less aggressive approach. Advocacy's not silly though, so he's been observing how his brother marketing operates and he's getting increasingly subtle, but his image is very much attached to that of an 'angry and hungry revolutionary loudmouth'.
- Their sister communication is just as chatty but she is a bit behind the scene. Communication doesn't care about promoting her family, selling its treasures or claiming a message, she just wants people to engage with one another, in and out of the family. She is everywhere. In a way she might be the mother of this branch.
- Their youngest sister, internal communication, has been increasingly present over the past few years and she really cares for what happens among all members of her family. She wants people to know about each other and to work together better. She has been getting closer and closer to the second main branch of the engagement family tree: knowledge management, but she differs from that branch in focusing on the internal side of things only.
The Knowledge management branch also comprises many different members and in some way is very heterogeneous. This branch doesn't care so much for messages as for (strategic) information and conversations. For them it's all about how you can use information and communication to improve your approach.
- The old uncle is information management. He has been around for a while and he still is a pillar of the family. He collects and organises all kinds of documents, publications, reports and puts them neatly on shelves and online in ways that help people find information. His brothers and sisters mock up his focus on information. Without people engaging with it, information does little.
- His younger sister knowledge sharing was long overshadowed in the KM branch but she's been sticking her head out a lot more, taking credit for the more human face of the KM branch. She wants people to share, share and share, engage and engage. She's very close to her cousin Communication from the Comms branch, but what she really wants is to get people to get their knowledge out and about, to mingle with one another. She has close ties with her colourful cousins facilitation, storytelling and a few more.
- They have another brother called 'organisational learning', who was very active for a while. He wanted everyone to follow him and his principles but he has lost a lot of visibility and momentum over the years when many people found out that the way he showed was not so straightforward as he claimed;
- The little brother PKM (personal knowledge management) was not taken seriously for a long time but he is really a whiz kid and has given a lot of people confidence that perhaps his branch of the family is better off betting on him, at least partly. He says that everyone of us can do much to improve the way we keep our expertise sharp and connect with akin spirits. To persuade his peeps, PKM often calls upon on his friends from social media and social networks (though these fellas are in demand by most family members mentioned above).
- A very smart cousin of the KM branch, innovation, is marching up to the limelight. She's drop-dead gorgeous and keeps changing, never settling with one facet of her identity. Her beauty, class and obvious commonsense strike everyone when they see her, but she disappears quickly if she's not entertained. In fact, many in the KM family would like to get her on their side but she's alluding. Perhaps if many family members got together they would manage to keep her at their side.
The M&E branch has always been the odd group out. They are collectors and reporters. Through their history they have mostly focused on indicators, reports, promises made, results and lessons learnt. Other family members consider this branch to be little fun and very procedural, even though of late they have bended their approach – but not everyone around seems to have realised that.
- Planning is not the oldest but perhaps the most responsible one of this branch. He tries to coordinate his family in a concerted manner. But he is also quite idealistic and sometimes he tends to ignore his siblings and stick to his own ideas, for better (or usually for worse). Still, he should be praised for his efforts to give some direction and he does so very well when he brings people to work with him;
- Reporting, the formal oldest brother, is perhaps the least likely to change soon. He takes his job very seriously and indeed he talks to all kinds of important people. He really expects everyone to work with him, as requested by those important contacts of his. He doesn't always realise that pretty much everyone consider him rather stuffy and old-fashioned, but he knows – and they sometimes forget – that he does matter a lot as a connector between this whole funky family and the wider world.
- Data collection is the next sister who tends to wander everywhere; she lacks the sense of prioritisation, which is why planning really has to keep an eye on her. She's very good at collecting indeed a lot of stuff but she doesn't always help her siblings make sense of it. Everyone in the family agrees she has an important role to play but they don't quite know how.
- Therefore her other sister reflection is always behind to absorb what data collection brought forward and make sense of it. She is supposedly very astute but occasionally she does her job too quickly and misses crucial lessons or patterns. Or perhaps she's overwhelmed by what data collection brought to her and she settles for comfort. But she usually has great ideas.
- They have a young sister called process documentation. She's a bit obscure to her own kin but she seems to have built a nice rapport with the other branches of the wider family and seems more agile than her own brothers and sisters. She goes around and observes what's going on, picking up the bizarre and unexpected, the details of how people do things and how it helps for their wider work.
The wise godmother (1) of them all is learning. Learning generously brings her good advices to all her family, for them to improve over time. She wants her Comms branch offspring to engage in ways that benefit everyone; she encourages their KM siblings to nurture more genuine and deeper conversations that lead to some more profound insights and more effective activities; she invites the sidetracked M&E branch to find their place, not be obtuse and use their sharp wits to bring common benefits and help understand what is going well or not and why. More than anything, she encourages all her godchildren to get along with one another because she sees a lot of potential for them to join hands and play together.
Learning could do it all on her own but she prefers to socialise, she loves socialising in fact, and that's how she keeps on top of the game, and keeps bringing the light over to other parts of the family. It's not an easy game for her to bring all her flock to play together. There's a lot of strong egos in there, but she is patient and versatile, and she knows that eventually people will come to seek her wisdom…
Do you recognise your work in those happy families? Who am I missing and where in the tree should they fit?
Related posts:
- Capacity development, organisational development, institutional change – The extended happy families of engagement
- A simple KM and communication strategy… with double focus on the context
- Get personal: KM closer, together, for the bigger picture
- Rethinking facilitation and engagement
- Communicating inside to learn outside?


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The clear highlight from last week's batch of Star Trek 2 set photos was Benedict Cumberbatch (highlight to read) and Zachary Quinto (and their stunt doubles) in a scuffle. Tonight we have footage of the fight. Admittedly, it will look much cooler in the theater when the green screen is filled in and the scene is properly shot and edited. But I think you'll find your imagination is willing to fill in some of the holes when it's Spock vs. Sherlock.
Chris Pine, Zoe Saldana, Simon Pegg, Anton Yelchin, Karl Urban, John Cho, Alice Eve, Peter Weller, and Noel Clarke also star. Directed by J.J. Abrams, Star Trek 2 opens May 17, 2013. Watch the clip after the jump.
Embed via 5min. (I apologize for the obnoxious America's Funniest Home Videos-style voiceover.)
Here's the official production announcement from January:
Paramount Pictures announced today that principal photography has commenced in Los Angeles, CA on the sequel to STAR TREK from director J.J. Abrams. The film will be released on May 17, 2013 in 3D. The 2009 re-launch of the "Star Trek" franchise by Abrams was met with critical acclaim and a worldwide gross of over $385 million at the box office.
Paramount Pictures and Skydance Productions present a Bad Robot Production of a J.J. Abrams Film. Returning to their posts on the Enterprise are John Cho, Bruce Greenwood, Simon Pegg, Chris Pine, Zachary Quinto, Zoë Saldana, Karl Urban, and Anton Yelchin. They are joined by new cast members Benedict Cumberbatch, Alice Eve and Peter Weller.
Based upon "Star Trek" created by Gene Roddenberry, the film is produced by J.J. Abrams, Bryan Burk, Damon Lindelof, Alex Kurtzman and Roberto Orci. The script was written by Alex Kurtzman & Robert Orci & Damon Lindelof.
Jeffrey Chernov, David Ellison, Dana Goldberg and Paul Schwake are the executive producers. The director of photography is Dan Mindel, ASC, BSC. The production designer is Scott Chambliss. The film is edited by Maryann Brandon, A.C.E. and Mary Jo Markey, A.C.E. The costume designer is Michael Kaplan. The music is by Michael Giacchino.


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I'm assuming not. But I do suspect it's something you'd all like to see. It happens to be your lucky day.
Follow this Rube Goldberg contraption's humble bowling ball origins as it moves from folding chairs, to flaming ladders, then to a boot rigged to a pipe, where it finally falls into the crotch of our rotund, adolescent, fully-suspecting subject.
Look, none of us here are noobs when it comes to watching testicle-smashing follies, so you know what to do—sit back, crack open a fresh Brawndo and laugh. [Break via Boing Boing]


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As she's rethinking her message, Stephanie wondered how to take that basic set of three key points and expand them into longer-format talks. Since a message is an outline, at heart, you can approach the challenge one of two ways:
- Starting from scratch: If you don't yet know your three key points, and are starting from scratch, write down every fact, quotation, data point, story or example you can think of about your topic--then group them into categories. You may want to eliminate some points if they don't fit well with the others, or save them for another talk. Once you've settled on your points and can see ways to make three groups out of them, develop your message around those three categories. The detailed points are what you'll use to expand the talk; the short statement of your message points is the shortest version of your talk.
- If you already have a message, as Stephanie does, your brainstorming can be more focused. Her message is about what it takes to face your fear of public speaking: Focus, frequency and faith in yourself. For each of those categories, she'll need to research facts, anecdotes, examples (from her own life or from popular culture) and persuasive points that will underscore and put her message across in a convincing way.
Let's take that example further: If Stephanie wanted to expand on her point about focus, she might look up some quotes about focus or single-minded pursuit of a goal or persistance--all similar qualities (follow the links to see examples). A quotation that underscores her point, plus a story or example from her own life or the life of an inspirational figure who overcame great odds or a speaking challenge, taken together, would help her expand on the points she's already included in her message -- not replace them, but in addition to them.
Other ways to expand on your points include:
- Posing common questions your audience may have on that point
- Describing common objections or concerns that are related
- Asking the audience whether they've encountered something similar
- Talking about a time when you failed to take this step and what happened
- Talking about what happened when you followed this advice and succeeded
- Describing your own emotions, concerns and perspective
It's also important, when expanding your message, to be sure you can stay within a specific time limit. If you're just starting out, as Stephanie is, don't expand too far. Start with a short talk of 10 to 15 minutes, get comfortable, then expand further as you need to.
Related posts: Stephanie's week 12 message
Making a message: Using analogy
Glue to make your message stick
Become a fan of The Eloquent Woman on Facebook


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COCHIN CAMPUS Avenue-2, Near Kathrikadavu Flyover,
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CALICUT CAMPUSMullath Complex, Near KSRTC Terminal
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TransGlobe offers comprehensive training solutions in the field of logistics, Aviation, Hospitality, Travel Management and Customer Service. Our courses are designed with strong technological support which provided enormous employment opportunities around the world.
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Underpants, Exposed Baby Bumps and More! The Creative Ways Stars Showed Skin at the Elle Party
So that happened
Jason LaVeris/Filmmagic;Paul A. Hebert/Invision/AP
We'd love to get a look at the dress code at last night's Elle Women in Music concert. Because pretty much everyone seemed to have gotten the same memo: Bare skin creatively in a monochromatic ensemble. Some stars dared to bare in a sassy way (see: Sophia Bush) while others went for a more full-exposure vibe (hi, Rumer Willis) — and one star (Stacy Keibler) walked that line while baring her baby bump for the first time.
First up: Rumer Willis's TMI moment. We are well aware that it's very "in" right now to find new and unusual ways to flash skin, but a few twirls in front of the mirror would have given the actress a pretty good idea of just how much underwear was about to be revealed to the world. If you're wearing a skirt with cutouts that can't budge an inch either way for fear of going full butt cheek or maximum thong exposure, it's probably not the skirt for you. But we'll give her props for wearing it so enthusiastically (and for the funky Sigerson Morrison shoes).
Next is Sophia Bush, who did the abs-and-legs thing with a little less gusto than Willis — but was cheeky and daring nonetheless in her high-slit Camilla and Marc leather two-piece (plus cool AS29 earrings and Stuart Weitzman sandals). She embraced the "edgy" vibe of the music event without walking the edge of possible panty flash (though we're guessing that outfit still required a lot of careful sitting).
And finally, Stacy Keibler, who chose to celebrate her baby bump in a sexy BCBG Max Azria dress with deep cutouts in the front and a fully open back. And judging by her sultry posing and giant smile, she's feeling sexier than ever with a new addition on the way.
Whose look speaks to you (either good or bad) most? Tell us in the comments.
–Alex Apatoff


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Five New Jersey Middle and High Schools Receive $10,000 Grants for Humanities Curriculum Development
National Endowment for the Humanities and Dodge Foundation extend partnership
The National Endowment for the Humanities (NEH) and the Morristown, N.J.-based Geraldine R. Dodge Foundation today announced the awarding of five $10,000 grants to New Jersey middle and high schools. Now in its second year, the NEH-Dodge Humanities Scholar in Residence Program brings outside humanities educators into selected New Jersey schools to serve as consultants for improving the schools' humanities curricula.
The schools and their projects are:
- Berkeley Heights, Berkeley Heights School District
PROJECT DIRECTOR: Jack Dennis, (908) 464-1600
DESCRIPTION: Support for a team of faculty and the principal at COLUMBIA MIDDLE SCHOOL to work with a humanities scholar to incorporate materials on the Holocaust into the humanities curriculum.
- Emerson, Emerson Junior-Senior High School
PROJECT DIRECTOR: Clifford Brooks, (201) 599-4179
DESCRIPTION: Support for a team of seven teachers to work with a scholar on the history, geography, literature, art and culture of Latin America.
- Holmdel, William R. Satz School
PROJECT DIRECTOR: Brian Johnston, (732) 946-1808
DESCRIPTION: Support for a team of social studies teachers and the principal to incorporate the arts into the teaching of American history from 1890 to the present.
- Montvale, Pascack Valley Regional High School District
PROJECT DIRECTOR: Edie Weinthal, (201) 358-1113
DESCRIPTION: Support for a team of teachers and a district humanities supervisor to develop new approaches to teaching about Native Americans.
- Princeton, Princeton Regional Schools
PROJECT DIRECTOR: Barbara O'Breza, (609) 683-4480
DESCRIPTION: Support for a team of teachers and the district language arts and social studies coordinator to examine the global movement for women's rights.
The NEH-Dodge Humanities Scholars in Residence Program is open to public middle and high schools in New Jersey. The program is a pioneering effort to help schools rethink how they teach history, literature, and foreign languages and cultures.
Dodge has now provided $100,000 for the program. A total of 10 New Jersey schools have received the $10,000 grants. NEH administers the program and conducts the review process.
"By incorporating the expertise of master educators, the Humanities Scholar in Residence Program enriches the teaching of the humanities in New Jersey middle and high schools," said NEH Chairman William R. Ferris. "It is a flexible program that enables each school to strengthen humanities education in specific areas of the curriculum. This partnership between the National Endowment for the Humanities and the Dodge Foundation is a model for improving the teaching of the humanities in middle and high schools across America, and we at NEH are working to identify foundations in other states with whom we can form similar partnerships."
"What drew Dodge to this work is that first and foremost it takes the scholarship of K-12 teachers seriously, and, in turn, the intellectual life of their students," said Alexandra Christy, the Dodge Foundation's senior program officer. "As you look at each grant, you realize the sky's the limit if you ask a teacher to dream."
A Humanities Scholar in Residence grant covers visits to a school by an outside humanities scholar or teacher, who meets with administrators, teachers, librarians and students to prepare an action plan for improving humanities teaching in the school. Follow-up consultations by the scholar refine the plan, and in a report the following year, the school team assesses changes that have been made and identify improvements in curriculum, environment and teaching.
Created in 1965 as an independent federal agency, the National Endowment for the Humanities supports learning in history, literature, philosophy and other areas of the humanities. NEH grants enrich classroom learning, create and preserve knowledge, and bring ideas to life through public television, radio, new technologies, museum exhibitions, and programs in libraries and other community places.
The Geraldine R. Dodge Foundation, founded in 1974 through the bequest of Geraldine Rockefeller Dodge, supports and encourages educational, cultural, social and environmental values that contribute to a more humane society and more livable world. Grants in education, which total over $5 million annually, focus on elevating the profession of teaching and improving public education at the primary and secondary level.


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Not quite sure where this tops from, it doesn't actually have a label in and I cannot for the life of me remember where I actually bought it from. Im presuming its somewhere cheap as the scallops at the front dont quite meet properly! But the colour is too pretty to ignore. I know there was some similar scalloped blouses in Topshop aaaages ago (I nearly bought one in yellow!) but I doubt they still have them. Paired with my mega old scalloped skirt from Zara which I rediscovered on my never ending quest to rid my wardrobe of things I dont wear! I feel about 10 years old in these photographs so I had to add my fur coat to ~toughen it up a bit!
Just been sorting stuff still ready to move next Friday and ploughing through David Starkeys Monarchy documentaries! Cant wait for things to start happening next week! Im going to London on Tuesday and Wednesday with my Mum to see the Lion King! I've never been to a show before so Im really excited about that!


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Benefit The POREfessional is described as a "pro balm to minimize the appearance of pores". It's a flesh-toned silky, oil-free and completely lightweight makeup primer. The POREfessional works really well at mattifying the skin without it looking dry or ashy. My skin just looks very matte and natural and also does nice job of evening out my skin tone before applying foundation. I don't think my pores vanish but I do think they look alot less noticeable. It makes a really good base for make-up, I love blending my foundation over it as its just so smooth! My make up lasts me a fair amount of time before I get a bit oily on my t-zone (my major problem areas, so I expect it) but I find the make up on my cheeks still stays put and no signs of pores coming through. It does say you can apply it over your make-up but I personally don't think this works too well, I like my make-up powdered and matte and applying a balm over it just makes it look a touch messy, so I wouldn't recommend trying it like that.
When I started using this I wasn't wowed buy it, Initially I thought of it as "just another primer". I then stopped using it for a bit and really noticed how different my skin did look when I used it. I do think its a really good product and I'll more than likely buy it again, after all I did include it in my top face products of 2011. The price is really high, like alot of Benefit products I think its a touch over priced. Id say £15-£18 would have been more appropriate. However knowing me this will become an expensive addiction!


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Browsing Research documents by Author "Veugelers, Reinhilde"
Now showing items 1-1 of 1
Veugelers, Reinhilde; Schneider, Cedric (København, 2008)[More information][Less information]
Abstract: Recent policy initiatives in the EU aim at supporting so-called Young Innovative Companies (YICs). This paper provides empirical evidence from German CIS data on the innovative performances of this specific type of firms, supporting why they matter. We first characterize YICs in the sample of innovation active firms. We show that firms that combine newness, smallness and high R&D intensity, are rare in the sample of innovative firms, but achieve significantly higher innovative sales than other innovative firms, especially innovative sales that are new to the market. Not surprisingly, YICs view financial constraints, both internal and external, as an important factor hampering their innovation activities, significantly more so than other innovation active firms. This access to finance problem is an often used motive for government intervention. In Germany, subsidies schemes for innovation are general and not particularly targeted at YICs. When assessing the effectiveness of these public funding schemes for our sample firms, we find that they are not effective to increase the innovative sales of YICs, unlike the average innovative firm in our sample. URI: http://hdl.handle.net/10398/7663
Files in this item: 1wp4-2008.pdf (209.8Kb)
Now showing items 1-1 of 1


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When a company that pays as much attention to detail and demands quality as high as we do puts our name on something, you know it's going to be the best. And you'd be right. Read on to learn how Blue Nile Studio engagement rings are a match made in heaven with our Astor by Blue Nile™ diamonds.
We launched Blue Nile Studio with the intention of creating a distinctive and exclusive line of fine jewelry and engagement and wedding rings. Every piece of Blue Nile Studio jewelry is exquisite and finely rendered and each engagement ring was designed with the intention of getting the most sparkle out of the center diamond. Which is why they pair so beautifully with Astor by Blue Nile™ diamonds, our newest diamond collection cut specifically for brilliance.
Brilliance is defined as the amount of white light that is reflected out of the diamond. Brilliance is influenced by the cut of the diamond and all Astor by Blue Nile™ diamonds are cut to the highest level determined by the Gemological Institute of America. Additionally, they are certified for Very High light performance by GemEx, the experts in light measurement. So, it follows that the more light allowed to circulate around a diamond, the more brilliantly the diamond can shine, which is why these two Blue Nile exclusives are such a match made in heaven.
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Google doesn't want to be mired in an antitrust case. So in an effort to prevent that, the tech titan has hired 22 lobbying firms, a former U.S. Congresswoman and given money to politicians, in what some say is an effort to avoid government sanctions.
Google is facing antitrust probes in the U.S. and Europe, and those leading the charge are its competition -- namely Microsoft, Facebook and Apple, according to Politico. Right now Google has few friends, likely because its success and enviable Internet penetration.
As we wrote last month, Google has spent $5 million in the first three months of 2012 lobbying members of Congress. While that may not sound like much, it's triple what Google spent during the same time in 2011, only $1.48 million. (Another part of its public relations campaign is the company's funding of academic papers, including one released this month about how Google's search results may be covered by the First Amendment.)
U.S. & World
News from around the country and around the globe
But politicians aren't blind to the push-and-pull of the tech world. According to Politico:
The FTC officials wondered in an exchange . . . whether Google rivals were behind Consumer Watchdog in its calls for the agency to investigate Google's Street View mapping project, which captured data from unsecured Wi-Fi networks. FTC Public Affairs Director Cecelia Prewett wrote to colleagues asking who was backing the group, speculating in an email, "[It's] also Microsoft and Yahoo which probably funds the consumer group making the complaint."


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I have a Arizona based real estate agent with a 2300 square foot home that needs to be staged immediately. The home is empty and is currently listed at $365,000.
Since it's vacant this is the kind of project that would more than pay for all your Staging Diva Home Staging Business Training!
This opportunity is only available to Graduates of the Staging Diva Program.
There is a $500 referral fee but ONLY if you get any paid work through the referral to this real estate agent. This is a one time fee regardless of how many clients she refers you to, or how many other agents she puts you in contact with and the number of projects that come from that.
If you're in or around the Peoria area and interested in being put in contact with this realtor, fill out the form at our new Staging Diva Home Staging Project Referral Service.
Please include "Peoria VA Home Stager" as the Staging Project Location.
Also note that if you don't already have a website or a page on the Staging Diva Directory of Home Stagers, it will be tough to join this opportunity. How can this realtor judge your suitability without being able to see your portfolio?
If the idea of putting together a website is overwhelming to you, don't worry. If you send me photos and copy I can build your page on the Staging Diva Directory of Home Stagers. Stagers who are found through their listing in the Staging Diva Directory do not pay referral fees, because I don't need to get involved in playing matchmaker.
Not only is being in The Staging Diva Directory of Home Stagers a great way to pick up staging projects, you'll get calls from the media as well! Imagine what it does to your credibility to say you were interviewed by The Wall Street Journal or that your staging business is featured in a book? This happened to three of the graduates listed in the directory within the last few months, and there's no reason it couldn't happen for you too!
Because of all the traffic I get to my two sites, SixElements.com and StagingDiva.com, I get lots of leads on projects from all over Canada and the US and even in England and South Africa! I will only refer them to Staging Diva Graduates.
Debra Gould, The Staging Diva ®
President, Six Elements Inc. Home Staging
Home Staging expert Debra Gould also known as The Staging Diva is president of Six Elements Inc., an internationally recognized home staging company that is frequently profiled in the media in both the US and Canada. Debra Gould developed The Staging Diva Program to create opportunities for others to grow their own profitable home staging, real estate enhancement businesses.
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December 1st! I decided to take it easy this year and am just going to do some kind of Xmasy photo each day, regardless of whether it was something we actually did on that day. Short and simple and hopefully the job will get done! And of course, using Katie's Days of December templates always helps too!
Katie Pertiet:
Days of December Layered Template Set No. 07A
Christmas Village Solids Paper Pack
Holiday Trees No. 10 Brushes and Stamps
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Basic Blocked Alphabet No. 02
Maplebrook Studios:
Just Linens Paper Pack No. 13
Lynn Grieveson:
Vinter Kit
Winterberry Kit


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Wow. Um -- in the entire history of The Bachelor, have you ever seen a dude go on four hometown dates and have them ALL be somewhat awkward before? Yeah, poor Sean Lowe had to deal with some seriously skeptical and judgemental families tonight. Like -- skeptical and judgemental to the point that there's probably no way in hell Sean can possibly picture holidays with them for the next 40 or however many years. (Run, Sean. RUN. Trust me. R-U-N!)
Honestly, Sean is probably better off just rejecting all four ladies and trying his luck on Bachelor Pad at this point. Because none of the remaining women's families seem too keen on having him propose to their daughter, sister, etc.
Ok, so AshLee and Lindsay's families were both fairly welcoming, or at least they didn't make Sean feel like chewed up gum on the bottom of their shoes. If nothing else, at least by the end of their respective hometown dates, they warmed up to the idea of him winding up marrying their pride and joy.
But Catherine and Desiree? What the hell? Um, after seeing how hard Catherine's sisters were on her in regards to her feelings for Sean, I'm glad I'm an only child. They're hard core. And not in a good way.
More from The Stir: Anderson Cooper Calls 'The Bachelor' 'Fake' & 'Gay' on National TV & It's Fantastic (VIDEO)
And seriously, do I even need to comment on Desiree's brother? He's an ass. In every sense of the word. He looks like one. He talks like one. And the fact that he couldn't suck up his pride and at least be pleasant and respectful to Sean for the sake of his sister's happiness makes me feel sorry for whoever HE winds up marrying one day.
Which brings us to tonight's rose ceremony, which was anything but easy and routine. I knew it would ultimately come down to Catherine and Des, and I wasn't the least bit shocked when Sean kicked Des to the curb. And yes, she has her idiot bro to thank for that. (Next time, keep your siblings in a cage, honey.)
Ugh. This HAS to be about the most frustrating season of The Bachelor ever. And I'm still not sure who I want Sean to end up with -- if any of the three remaining women are even right for him.
Who are you rooting for? Lindsay, Catherine, or AshLee?


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Sentinel-2 overview
The pair of Sentinel-2 satellites will routinely deliver high-resolution optical images globally, providing enhanced continuity of SPOT- and Landsat-type data.
Sentinel-2 will carry an optical payload with visible, near infrared and shortwave infrared sensors comprising 13 spectral bands: 4 bands at 10 m, 6 bands at 20 m and 3 bands at 60 m spatial resolution (the latter is dedicated to atmospheric corrections and cloud screening), with a swath width of 290 km.
The 13 spectral bands guarantee consistent time series, showing variability in land surface conditions and minimising any artefacts introduced by atmospheric variability.
The mission orbits at a mean altitude of approximately 800 km and, with the pair of satellites in operation, has a revisit time of five days at the equator (under cloud-free conditions) and 2–3 days at mid-latitudes.
The increased swath width along with the short revisit time allows rapid changes to be monitored, such as vegetation during the growing season.
Data from Sentinel-2 will benefit services associated with, for example, land management by European and national institutes, the agricultural industry and forestry, as well as disaster control and humanitarian relief operations.
Imagery for the generation of high-level operational products, such as land-cover maps, land-change detection maps and geophysical variables that use, for example, leaf area index, leaf chlorophyll content and leaf water content will be provided. Images of floods, volcanic eruptions and landslides will also be acquired by Sentinel-2.
In essence, Sentinel-2 combines a large swath, frequent revisit, and systematic acquisition of all land surfaces at high-spatial resolution and with a large number of spectral bands, all of which makes a unique mission to serve Copernicus.


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Huynh joins Toray as the new senior applications engineer
Huynh has been in the membrane industry for more than 8 years with extensive knowledge in reverse osmosis, nanofiltration, ultrafiltration and microfiltration membrane applications. He has experience in membrane process separations, where valuables are being recovered as products. His expertise includes membrane applications in the food and dairy industries as well as industrial wastewater treatment. In addition, he has done design work for various process membrane applications where unique customized solutions are necessary.
Huynh has also done extensive membrane development work to test membrane element limitations and improve product performance under atypical conditions. He was involved in various membrane system troubleshooting efforts as well as failure mode analysis in his previous role.
Before joining Toray, Huynh was part of Desal/Osmonics, which is now part of GE Water & Process Technologies, as a process lead engineer. He has a bachelor's degree in chemical engineering.


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04 Sep 2017
The NSW government is writing to the families of children and young people with disability who currently receive disability supports in the rollout areas to advise how and when they will enter the NDIS.
How will people move into the NDIS?
There is a planned approach to the way people enter into the NDIS.
The first people to move into the NDIS will be people living in large and small residential centres, group homes, hostels, attendant care, in-home support or alternative family placement.
People who attend day, recreation and life skills programs as well as people who receive support from therapy, early or behaviour intervention programs or use case management services and respite will start to move into the NDIS from October 2017.
People accessing personal care assistance, personal care, meal services, home modifications and transport services will move to the NDIS from January 2018. While other groups will transition automatically, this group will need to complete an NDIS access request and provide evidence of their disability and functional needs.
Information about providing evidence of disability can be found on the national NDIS website: www.ndis.gov.au.
Children and young people who do not currently receive NSW funded disability supports now have the opportunity to access the NDIS . Families of children and young people can test their eligibility for support with the NDIS. The NDIS can be contacted through its website: www.ndis.gov.au or the National Access Line 1800 800 110.
Other useful resources relating to the NDIS in NSW are available in plain and easy English, community languages and materials for Aboriginal people on this website www.ndis.nsw.gov.au.


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Lesbian Counselling near Shepherds Bush
Welcome to Nicholas Rose & Associates a professional and experienced gay counselling and psychotherapy practice offering a warm, friendly and confidential service throughout.
We offer a team of qualified, experienced and supportive counsellors, psychologists and psychotherapists. We are a full service practice working with adults, children, adolescents, couples and families.
If you are an individual or couple who want to seek counselling or psychotherapy with a counsellor or psychotherapist who has experience of working with lesbian, gay and bisexual clients then please Contact Nicholas Rose & Associates for an initial appointment.
Lesbian Counselling near Shepherds Bush
Couples in same sex relationships face both the same challenges as heterosexual couples but also a number of potential specific issues including societal pressure, family and friend support, discrimination, power, parenting and relationship structure.
Nicholas Rose & Associates offers counselling to couples in same sex relationships to help them talk through the difficulties they are experiencing, leading to greater understanding of each other's perspectives and the possibility for a closer and more meaningful relationship.
Couples counselling can also assist couples who have decided to end their relationship as it can help facilitate and mediate in the decisions needed to separate. The couples counselling service is based is easily accessible.
Gay Counselling and Psychotherapy near Shepherds Bush
Shorter term counselling and longer term psychotherapy are available. Click here to read a recent article on couples counselling with Nicholas Rose and GayStar News.
As Gay counsellors , we provide a warm, supportive and non-judgmental environment, and we do not take sides. Couples counsellors do not come to the sessions with an agenda; we are not there to tell you what to do or to manipulate you into staying together. We are there to facilitate you in finding your own way forward; for some couples this will mean finding a more creative and positive future for the relationship, while for others it may mean helping you to accept and manage the end of a relationship.
In our assessment session we will clarify the issues on which we can seek to address in the therapy. For many clients this usually involves an initial commitment to ten sessions either on a weekly or fortnightly basis. However where there are multiple issues or where significant issues arise during the therapy a longer-term model will be appropriate.
Couples Counselling near Shepherds Bush
Couples Counselling can be a positive experience at any stage of a relationship, as relationships pass through various stages new challenges and possibilities arise where counselling can facilitate growth, change and alleviate conflict. Very often, it is helpful when one or both of you are feeling misunderstood or isolated, or when you identify negative and destructive patterns.
Couples counselling otherwise referred to as Relationship Counselling or, Marriage Counselling is an opportunity to air hurt and angry feelings in a safe, private and controlled setting and can help free you to find new, more positive, ways of relating.
Contact us for Lesbian Counselling near Shepherds Bush
If you require further information regarding our Gay Counselling Services either Contact Nicholas Rose & Associates or please telephone 020 8996 9551.
Contact Us
Click here to get in touch with Nicholas Rose & Associates.
Same Day Appointments
We can offer same day appointments for our services.
Call us now on 020 8996 9551
Thanks for all your help. It has definitely enabled some improved communication.
Can we help you?
Take our short survey to see if talking to us might be helpful.


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Jared Leto sports a ponytail for the premiere of his documentary Artifact during the 2012 Toronto International Film Festival at Ryerson Theatre on Friday (September 14) in Toronto, Canada.
The 40-year-old actor was joined on the red carpet by his brother Shannon Leto, who also stars in the documentary.
PHOTOS: Check out the latest pics of Jared Leto
The day before, Jared chatted with New.Music.Live host Lauren Toyota about Artifact, which documents the ups and downs of his band 30 Seconds to Mars as they get sued for $30 million and create their inspired album, This Means War.
Also pictured: Jared sporting a blazer while out and about on Thursday (September 13) also in Toronto.
FYI: Jared is wearing a Levi's vest.
30+ pictures of Jared Leto at the premiere of Artifact at TIFF…More Here! »


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Black Leatherette Adjustable Dirk High Back Office Chair
The Dirk design is very popular for all the right reasons. The front of the seat and the top of the back are one-piece sections for a finished look. The inner seat and lower back are flat bungee bands which offer outstanding comfort that is famous everywhere in the known world.
Black Leatherette Adjustable Dirk Office Features:
Durable leatherette over foam seat and back
BIFMA approved components
Stylish Chromed steel base and chromed aluminum armrests
Chair tilts and swivels
Gas lift and PU casters
Flat bungie band seat construction inside
Assembly: some assembly
Shipping: Shipping via Small Package (UPS or Fed Ex)


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Large Group of Chinese Men Posing in Front of the Chinese Free Masons Hall and Reading Room with a Welcome Banner, in Cumberland B.C.
- Item
- [ca. 192-]
People identified in this photo are: Chan Tan and Leung Kong Wing (In unspecified locations on the top), Toa Hun, Wong Dick, Fung Yin, Cheung, Lon Kung Ching, Mah Kim, Lim Lip Pon, Mar Yin Yoon, Lum Lup Wing, Ho San Nan, Chong Kee Bill (In unspeci...


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Compact and energy efficient with a minimum 6 star energy rating. Mounted to the wall and taking up less space, they are ideal for compact home sites or apartments.
Get in touch with your local Rheem Approved Plumber and ensure your install is done right.
__See the Rheem warranty set out in the Owner's Guide and Installations Instructions.
For help to make the right choice, access our network of Rheem Approved Plumbers and Stockists.
Please see the Owner Guide for your Storage Water Heater model.
Please only conduct the basic maintenance specified for owners in your Owner's Guide. All other maintenance must be made by an approved plumber. To find your local Rheem Plumber, contact us or call Rheem on 1300 556 036.
Lowering the temperatures of your stored hot water will result in a greater level of hot water consumption. Therefore, it is unlikely to significantly reduce your gas or electricity consumption. Also, in order to meet the requirements of the Plumbing Code and for showers to operate correctly, it's necessary to store your hot water at a minimum of 60օC.
There are many fault codes that can be shown through the amount of flashing lights on the heat pump controller. They do vary depending on the unit, either 310L or 325L. You can locate the description of these fault codes by accessing your Owner's Guide and Installation Instructions here.
If your system continues to flash fault codes, please call Rheem Service to book a service call on 13 10 31.
The water temperature may be lower than usual due to heavy hot water usage. Also, this problem could be due to faulty tempering valve that is excessively cooling your hot water. Your local approved Plumber can test your system and replace the valve if necessary. To find your local Rheem Plumber, contact us or call Rheem on 1300 556 036.
Do you have a solar water heater? Check that the booster is being used as per the installation instructions for your model. If you have a timer installed, you will need to ensure that sufficient time is allowed to heat enough water to meet your household's hot water needs
If you have a 50°C temperature limited water heater, then hot water to your whole house will be limited to 50°C
Select your State
Select a Tariff
Is the gas connection only used for the Water Heater?
Please, select all the fields
Running Cost Estimator Disclaimer as at 23/10/2017
Things that you should know about the Rheem Running Cost Estimator
The estimator is provided as a guide only to help you compare estimated running costs between various water heater types.
The estimator is based on Australian Standard AS5263, which relies on certain assumptions, such as an average daily load of 200L and 19 tap turns. Your situation and usage may be different to these assumptions, so the estimator may not match your actual daily loads and pattern of use.
Accordingly, the estimator cannot and does not purport to provide an accurate assessment of your yearly hot water energy bill. It does, however, allow a reasonable comparison between various water heater types based on Australian Standard AS5263 and average fuel tariffs used in the estimator.
Your state has been used to determine the temperature rise required to heat water from cold to a temperature of 65C, the applicable charge for the tariff type selected and the amount of solar savings.
Solar savings are based on Australian Government approved modelling for the type of solar water heater selected and the booster type. All electric boosted solar water heaters are modelled with a continuous tariff, but may be suitable for use on other tariff types depending on the model selected, your climate zone and the amount and usage pattern of hot water use.
Tariffs are current as at 1st July 2017 and represent an average price for the fuel type for the capital city in the state or territory, including GST.
Fixed charges, system access charges, delivery fees and any other fees and charges, including special rates and discounts are excluded from the estimator.
Energy consumption figures used are for a typical water heater within a category and do not reflect a specific model. Actual energy use may vary.
Heat Pump and solar water heaters may be suitable for Off Peak/Shoulder Rate tariffs depending on the type of water heater selected and the location. You should consult with your energy provider or installer before making any decision.
Continuous Flow Brochure 2018
Rheem Metro 26L Gas Continuous Flow Builder models are the right choice for your projects.
Rheem Metro 16 is perfect for apartments and townhouses.
Get in touch with your local Rheem Approved Plumber and ensure your install is done right.
For help to make the right choice, access our network of Rheem Approved Plumbers and Stockists.


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December 1883, Volume 2, Part 3
- Washburn, John D., "Report of the Council." (251-269) View PDF
- Barton, Edmund M., "Report on the Library." (270-282) View PDF
- "Report of the Treasurer." (294-298) View PDF
- "Action of the Council on the Death of Isaac Davis, LL.D." (299-300) View PDF
- Green, Samuel S., "Gleanings From the Sources of the History of the Second Parish, Worcester, Massachusetts." (301-320) View PDF
- Davis, Andrew McFarland, "The Journey of Moncacht-Apé." (321-348) View PDF
- Putnam, F. W., "Iron From the Ohio Mounds; a Review of the Statements and Misconceptions of Two Writers of Over Sixty Years Ago." (349-363) View PDF
- Haynes, Henry W., "Notes Upon Ancient Soap-Stone Quarries, Worked for the Manufacture of Cooking Utensils." (364-365) View PDF
- "Errata." (383) View PDF
December 1880, Volume 1, Part 1
- "Annual Meeting, October 21st, 1880, at the Hall of the Society, in Worcester." (1-10) View PDF
- Salisbury, Stephen, "Report of the Council." (11-31) View PDF
- Haven, S. F., "Report of the Librarian." (32-39) View PDF
- "Report of the Treasurer." (49-57) View PDF
- Valentini, Ph. J. J., "Mexican Paper." (58-81) View PDF
- Bandelier, Ad. F., "Notes on the Bibliography of Yucatan and Central America." (82-118) View PDF
December 1881, Volume 1, Part 2
- "Semi-Annual Meeting, April 27th, 1881, at the Hall of the Academy of Arts and Sciences, Boston." (119-124) View PDF
- Paine, Nathaniel, "Report of the Council." (125-162) View PDF
- "List of Orderly Books and Kindred Records in the Library of the American Antiquarian Society, at Worcester, Mass." (163-165) View PDF
- Barton, E. M., "Report on the Library." (166-174) View PDF
- "Report of the Treasurer." (184-188) View PDF
- Bullock, Alexander H., "The Centennial of the Massachusetts Constitution." (189-235) View PDF
- Hale, Edward E., "Coronado's Discovery of the Seven Cities." (236-245) View PDF
- Le Plongeon, Augustus, "Mayapan and Maya Inscriptions." (246-282) View PDF
- Valentini, Philipp J. J., "Two Mexican Chalchihuites, the Humboldt Celt and the Leyden Plate." (283-302) View PDF
October 1849
- (5-11) View PDF


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We have on offer here, the 1921+ Straits Settlements 50 Cents Trade Silver Half Dollar, King George V. VF+/Scarce Rare!"The Straits Settlements (Malay: Negeri-negeri Selat, نݢري٢ سلت; Chinese: 叻嶼呷/海峽殖民地) were a group of British territories located in Southeast Asia. Originally established in 1826 as part of the territories controlled by the British East India Company, the Straits Settlements came under direct British control as a Crown colony on 1 April 1867. The colony was dissolved in 1946 as part of the British reorganisation of its Southeast Asian dependencies following the end of the Second World War."About Straits Settlements: https://en.m.wikipedia.org/wiki/Straits_SettlementsAbout Straits Dollar:https://en.m.wikipedia.org/wiki/Straits_dollarSpecifications:
Across the century, many Straits silver coins were melted, lost, or destroyed for its bullion, especially for war efforts use during the Pacific Far East WWII periods. Today, these famous and heavily sought straits coins, have very limited quantities left available in the hands of collectors and their circulation circles. Circulated with used marks, this is still very beautiful and rare silver coin!Feels & looks better in your hand! This unique piece can be yours today! Authenticity guaranteed for life! Fairly priced!
Please feel free to email any questions - email@example.com
Sold Out


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OSGi has been under development for a long time. In recent years it has gained some traction as an Eclipse standard. It provides a modular underpinning for Java component deployment, thus placing it at the center of modern application integration undertakings.
OSGi has gained a reputation as an esoteric but robust offering, but also somewhat of a difficult technology to master. The veil may be lifting on OSGi; its use has grown to the point where a useful body of practical knowledge is beginning to emerge.
For example, a look "under the hood�? of OSGi was provided at the recent EclipseCon 2012 event in Reston, Virg., where OSGi expert Timothy Ward of Zuhlke Engineering discussed best practices for OSGi in the enterprise. Consultant Ward is an Apache Aries Project Management Committee member.
Among a set of OSGi development tips from Ward are these:
- Version Everything
- Seek Loose Coupling
- Don't do too much
Read the rest of the advice in the full article over at our sister site SearchSOA.com
Best practices for OSGi development in enterprise Java integration


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Archive for the 'Beer Pope' tag
Craft Beer and Christmas Joy in Vienna Austria
As you can probably see by the title, we are currently visiting Vienna, Austria for a little bit of Christmas cheer and craft beer (hey, that rhymes). Not only is Vienna beautiful city with great food, it becomes extremely festive around the holidays. Christmas markets are scattered throughout the city featuring dozens of stands selling homemade gifts, foods like roasted chestnuts and potato pancakes and hot mulled wines and punch.
Outside of the markets, Vienna has a thriving craft beer scene with several bars and breweries right in the city center. 7 Stern Brau has a beer vending machine right in their lobby which really can't be beat. We even drank a version of Victory HopDevil, which is brewed at 1516 Brau using the Pennsylvania based recipe. Also at 1516 we met the quite famous "Beer Pope" Conrad Siedl who was very enlightening about Vienna's beer scene.


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Welcome to Watch List, where we identify five things on TV to watch while you stay at home and avoid seeing that new Tom Cruise movie that looks exactly like the last 700 Tom Cruise movies. LET'S GO!
USA VS. GHANA – 2:00PM EDT Saturday (ABC) After their miracle win against Algeria, the US enters the elimination portion of the World Cup tournament with a game against the same nation that booted them from this competition back in 2006. A couple of things you need to know about Ghana. It is located in West Africa. The word "Ghana" means Warrior King. But whatever. That doesn't scare us, fellas. Ghana also gave us the major soccer tease that was Freddy Adu. It is also one of the world's top producers of gold, which means that, if we beat them, we get to plunder one of their many coastline gold caves. And they have oil!
So that's what we're up against on Saturday. You, casual soccer fan at best, are hereby ordered to tune in to show your patriotic fervor. We shall vanquish these Ghanians, then take over the WORLD, using only our feet. ANTICIPATION: A CERTAIN TIE LEADING TO A SHOOTOUT!
ENTOURAGE – 10:30PM Sunday (HBO) It's the seventh season premiere, and even the ads for it make me want to punch someone in the face. I was someone who genuinely enjoyed "Entourage" at the beginning of its run. (Except for Vince. Vince I always hated.) Now, I've joined the massive wave of anti-support for this show. Maybe you haven't. Maybe you still wear your hat sideways. I won't begrudge you. As far as you know. ANTICIPATION: BROS ICING BROS!
DINOCROC VS. SUPERGATOR – 9:00PM Saturday (SyFy – an NBC/Universal network) Another SyFy masterpiece that will be 75% more compelling if you've ingested a mind-altering substance prior to viewing. By the way, I'll put my money on Dinocroc every time. A supergator is still just a gator. But a dinocroc is like an alligator, but with DINO powers! That's gotta count for something. ANTICIPATION: CRIKEY!
TEAM COCO PRESENTS: CONAN'S WRITERS LIVE HOSTED BY ANDY RICHTER – 10:00PM Sunday (TBS) In anticipation of November, TBS gives you this comedy special that's essentially Conan's show, only minus Conan. If Triumph and Pimpbot are around to handle interview duties, I think we'll make out just fine, people. ANTICIPATION: HIGH!
BET AWARDS – 8:00PM Sunday (BET) Kanye shows up at an award show for the first time since upstaging Taylor Swift. And you can bet he'll be behaved this time around, particularly given just how heavily armed most of the attendees will be. ANTICIPATION: I'MMA LET YOU FINISH!
Weekend Watch List: USA! USA! USA!
Welcome to Watch List, where we identify five things on TV to watch while you stay at home and avoid seeing that new Tom Cruise movie that looks exactly like the last 700 Tom Cruise movies. LET'S GO!


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The San Diego Toreros took No. 7 Gonzaga to the final seconds before suffering a gut-wrenching loss.
Close, but not good enough.
David Stockton hit a runner in the lane with 55.9 seconds left after Kelly Olynyk scored on consecutive possessions and Gonzaga held off San Diego 65-63 on Saturday night for its fourth straight win.
The Toreros still had a chance after Olynyk missed the front end of a one-and-one with 8 seconds left, but Elias Harris blocked Ken Rancifer's shot and the Toreros couldn't get off another.
"This group has had some fight in them in games," Toreros coach Bill Grier said. "They kind of know that when they lay an egg that they battle back. It was good to see it against such a good team. You're disappointed when you don't beat a great team like that, but you have to make every great play down the stretch, and we didn't."
The Bulldogs have won nine straight against the Toreros, and 31 of 33. Johnny Dee scored a game-high 21 points for USD (11-12, 4-4 West Coast Conference).
"We needed to make some plays down the stretch," Olynyk said. "David Stockton came in and made some great plays getting into the lane and finding guys for layins. It was huge and then we just needed a couple of stops, and we finally got a couple."
Harris scored 18 points for Gonzaga (21-2, 8-0), while Olynyk had 15 and Gary Bell Jr. 13.
Gonzaga trailed 57-53 with 7 1/2 minutes left before outscoring the Toreros 12-6.
Olynyk made two free throws, Kyle Dranginis made a baseline shot and Bell scored inside to tie it at 59.
Stockton stole the ball and fed Olynyk for a reverse layup and 61-59 lead with 3:12 left. San Diego turned over the ball and Olynyk made another layup for a four-point lead.
After Chris Anderson scored for USD, Olynyk missed a slam dunk that would have given the Zags some breathing room. They got it anyway when Olynyk rebounded and fed Stockton for a runner in the lane and a 65-61 lead with just under a minute left.
San Diego's last points came on Dennis Kramer's putback with 9.4 seconds left.
"It's disappointing, obviously, but I'm really proud of our team," Grier said. "When you give that kind of effort and compete that hard, no matter what happens, you're going to be happy with the fact that they battled."
San Diego ended up outrebounding Gonzaga 38-32, something that disappointed Harris.
"It was really physical," he said. "It went back and forth. They gave us a hell of a time rebounding the ball. They pushed us around. ... We really need to go back on Monday and go back to boxing out with more heart because that today was not acceptable."
Gonzaga led 51-43 with 13 minutes left before USD began closing the gap. Dee made consecutive shots for the Toreros, including a 3-pointer to pull to 51-50.
After Bell made a putback for Gonzaga, Bulldogs coach Mark Few was whistled for a technical that helped give the momentum to the Toreros. Dee scored seven straight points, including making both free throws and then a 3-pointer to give USD a 55-53 lead with 9:22 left. Dee made a jumper in the key for a four-point lead.
The Toreros played Gonzaga even until the final three minutes of the first half, when the Bulldogs went on a 12-1 run to take a 36-27 lead.
Kevin Pangos had eight straight during the run, starting with consecutive 3-pointers followed by a layup after a steal by David Stockton. Harris finished it with four straight free throws.
The Toreros had gone ahead 19-17 after an 8-0 run that included two straight baskets by Chris Manresa and layups by Cameron Miles and Keith Stackhouse. USD's last lead of the first half was 26-24 after Rancifer made a layup with 3:19 left.


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BRIDGEVIEW, Ill. – Chicago Fire winger Patrick Nyarko has revealed that he has been playing with an ankle injury for most of the 2010 campaign.
"The medical staff have done a good job of trying to maintain it," Nyarko told MLSsoccer.com after practice on Thursday. "We really didn't have enough time to sit and rest it, so I just go along with it. Sometimes, if I really need it during games, I get shots to minimize the pain."
WATCH: Fire players preview Crew game
The Ghanaian says the pain originates from bone spurs in his right ankle and that he'll likely have surgery to clean up the area during the offseason. On Thursday, he sat out the latter part of training and watched from the sidelines as his teammates played in a game of keep-away.
After starting the first 13 matches of the 2010 league campaign, Nyarko has since started seven of the last 15 matches. Although his goal production has been down – just one goal in 2010 – he has registered a career-high eight assists.
The ankle ailment, which Nyarko said emerged after the first few matches of the season, won't keep him from being available for Friday's do-or-die match against the Columbus Crew at Toyota Park (9 p.m. ET).
"I really don't think about it," said Nyarko. "It's a day-to-day thing, but I'm OK. I treat it and I feel fine for the game."