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SA Journal of Industrial Psychology
versão On-line ISSN 2071-0763
versão impressa ISSN 0258-5200
SA j. ind. Psychol. vol.35 no.1 Johannesburg Jan. 2009
The relationship between emotional intelligence and stress management
Saras RamesarI; Pieter KoortzenII; Rudolf M. OosthuizenI
IDepartment of Industrial and Organisational Psychology, University of South Africa, South Africa
IIResolve Encounter Consulting, South Africa
Regardless of where one lives in the world, one cannot escape three defining forces of our time: globalisation, the information revolution and the speed of change (Cascio, 2001). To ensure continued organisational performance and to maintain the competitive advantage, organisations must therefore constantly implement changes in strategy, structure, process and culture (Higgs, 2002; Langley, 2000). Goleman (1998) proposes a solution of self-awareness as a key skill in handling stress, thereby indicating that a lack of emotional intelligence in such an unstable environment means possible failure that can impact on everyone's future. The general aim of this research was to determine whether there is a relationship between emotional intelligence and stress management in a group of managers. This was done through a quantitative study of the relationship between stress management and emotional intelligence. These constructs were operationalised by means of a combination of scales present in the Feelings and Emotions domain of the Occupational Personality Questionnaire (OPQ32i) and the Emotional Quotient Inventory (Bar-On EQ-i). The correlation and regression results seem to indicate that stress management (the ability to cope with stress) is a component of emotional intelligence, while stress can be either an input or an outflow of emotional intelligence or the lack thereof.
Keywords: emotional competence; social intelligence; stress management skills; Occupational Personality Questionnaire (OPQ32i); Emotional Quotient Inventory (EQ-i)
Organisations have to survive in an environment characterised by increased global competition, ongoing developments in organisations, a relentless drive for greater cost-effectiveness, tightly controlled budgets and increased competitiveness in the workplace. Furthermore, the restructuring of organisations, ongoing technological revolutions, market changes, higher levels of unemployment, deregulation, privatisation, mergers, acquisitions, the movement of labour towards less expensive economic locations and the empowerment of consumers, coupled with changes in demand patterns, create added pressures in the working environment. As a result, organisations constantly have to implement changes in strategy, structure, process and culture to ensure continued organisational performance and to maintain the competitive advantage (Higgs, 2002; Langley, 2000). Significant challenges to and forces on South African organisations are the introduction of new business strategies and new management systems, increases in labour costs, changes in technology and government policy (Vermeulen, 2002).
These challenges to and changes in organisations can result in, among others, retrenchments, downsizing, multitasking and restructuring. Some of the problems associated with these changes are job insecurity, increased stress, the loss of competent employees and increased workload (Goleman, Boyatzis & McKee, 2002; Rees, 1997). Change is thus not only about the implementation of new systems and processes but also about the people within this environment: how the individuals behave, what they think, how they interact with their fellow employees, their perceptions and their ability to handle the changing environment (Ndlouvu & Parumasur, 2005).
Major changes have occurred over recent years, such as hyperinflation, political turmoil, new mergers and coalitions, new technologies and new rules. These changes place a strain on all employees, managers included. It is not experience but adaptability that remains crucial (Goleman, 1998; Hellgren, Naswell & Sverke, 2005). 'In a business culture which puts more and more pressure on us to succeed, it is vital to control and manage stress' (Grout, 1994, p. 30). However, organisations tend to focus on the symptoms of stress and not the causes and this can exacerbate the stressful situations in which managers may find themselves (Rees, 1997). Self-awareness is thus a key skill in handling stress, as are emotional intelligence competencies, such as stress management and adaptability. A lack of emotional intelligence in such an unstable environment means possible failure and this can impact on everyone's future (Bar-On, 1997; Goleman, 1998).
The researchers' observations indicate that organisations tend to utilise management programmes that focus on the theory of stress, its symptoms and its reactions rather than attempting to pre-empt the reactions of stress by encouraging an awareness of emotional intelligence as a prerequisite to understanding these reactions to stress. Individuals with higher emotional clarity and repair experience fewer negative emotional responses and intrusive thoughts after an acute stressor, which enables them to adapt more readily to the experience (Ramos, Fernandez-Berrocal & Extremera, 2007). It can therefore be advantageous to study the relationship between emotional intelligence and stress in an attempt to assist managers in their development and stress management. Developers of management programmes should be encouraged to incorporate findings on emotional intelligence and stress management in their course material so as to alleviate stress in organisations (Mikolajczak & Luminet, 2008).
Furthermore, in researching theories on emotional intelligence and its relationship to stress management, the researchers were unable to find many theoretical and empirical studies that pertained solely to these two constructs. Studies conducted with nurses and nursing students show that emotional intelligence is a skill that minimises the negative stress consequences. The results indicate positive correlations between clarity and social support, social support and repair, and social support and well-being. Clarity and emotional repair are predictors of social support and emotional repair is the main predictor of well-being. These results show the importance of perceived emotional intelligence in stress management (Montes-Berges & Augusto, 2007). 'Managing our emotions, and relating to others, are among the greatest challenges that we face in life' (Lopes & Salovey, 2004, p. 299). However, 'it is worth acknowledging that we are only beginning to learn about emotional intelligence' (Mayer, Cobb & Casey, 2000a, p. 278) and therefore 'future research will clarify the importance of specific, social, emotional and practical skills for adaptation over the life course' (Lopes & Salovey, 2004, p. 300).
Both the public and academia remained mostly unaware of emotional intelligence until 1995, when Daniel Goleman popularised the construct in his trade book, Emotional intelligence: Why it can matter more than IQ. Emotional intelligence quickly captured the interest of the media, general public and researchers (Salovey, Brackett & Mayer, 2004). Emotional intelligence and emotional quotient (EQ) were, in fact, selected as the most useful new words or phrases of 1995 by the American Dialect Society and, from there, the concept of emotional intelligence made it to the cover of Time magazine (Mayer, Salovey & Caruso, 2000b). Following shortly behind this development, Bar-On (1997) introduced his work on emotional intelligence and this led to the 1990s being flooded with work by Goleman (1998), Bar-On (1997) and Mayer and Salovey (1997), who proved emotional intelligence as a type of ability.
According to Salovey and Mayer (1990), emotions are organised responses that cross psychological subsystems, which include the physiological, cognitive, motivational and experiential systems. Emotions within an individual, both positive and negative, arise from a response to either an internal or an external event. Emotions can be distinguished from the closely related concept of moods in that emotions are shorter and generally more intense.
With regard to intelligence, the most often cited definition is Wechsler's statement that 'intelligence is the aggregate of global capacity of the individual to act purposefully, to think rationally, and to deal effectively with his environment' (Salovey & Mayer, 1990, p. 3). Closely overlapping the construct of emotional intelligence are the constructs of social intelligence, alexithymia (Salovey & Mayer, 1990; Taylor & Bagby, 2000), affective orientation (Taylor & Bagby, 2000), emotional competence (Saarni, 2000) and psychological mindedness (McCallum & Piper, 2000). It is apparent that the evolution of the definition of emotional intelligence is echoed in the various definitions of these constructs.
The construct of alexithymia, for example, refers to difficulty in identifying and distinguishing bodily sensations of emotional arousal and difficulty in describing feelings. The construct of affective orientation refers to the extent to which people are aware of their emotions. The construct of emotional competence is defined as a demonstration of capacity and skill in eliciting emotional-social transactions and is regarded more as a transaction than a characteristic. The definitions of alexithymia, affective orientation and emotional competence parallel the definition of emotional intelligence, incorporating the aspects of thinking, feeling, being aware and expressing emotions as defined by Mayer and Salovey (1997) and Goleman (1998).
Attempting a more holistic approach and a move towards the definition of emotional intelligence are the constructs of social intelligence and psychological mindedness. The construct of social intelligence incorporates the ability to think, feel and behave in order to achieve social tasks while functioning in a social environment. The construct of psychological mindedness is more encompassing and refers to the desire to learn the possible meanings and causes of both internal and external experiences as well as to the ability to look inwards rather than only outwards at environmental factors, thus allowing the conceptualisation of the relationship across thoughts, feelings and actions within an environment. The constructs of social intelligence and psychological mindedness are therefore closer to the definition of emotional intelligence as defined by Bar-On (1997) below because they incorporate the concepts of thinking, feeling and actions within a certain environment.
Theoretical foundation of the Bar-On model
Darwin's early work on the importance of emotional expression for survival and adaptation (1872/1965) has influenced the ongoing development of the Bar-On model, which both stresses the importance of emotional expression and views the outcome of emotionally and socially intelligent behaviour in Darwinian terms of effective adaptation. Additional influence on this thinking can be traced to Thorndike's description of social intelligence and its importance for human performance (1920) and to Wechsler's observations relating to the impact of non-cognitive and conative factors on what he refers to as 'intelligent behaviour' (1940; 1943). Sifneos' description of alexithymia (1967) on the pathological end of the emotional-social intelligence (ESI) continuum and Appelbaum's conceptualisation of psychological mindedness (1973) on the eupsychic end of this continuum have also impacted on the ongoing development of the Bar-On model (Bar-On, 2006).
From Darwin to the present, most descriptions, definitions and conceptualisations of ESI include one or more of the following key components: (a) the ability to recognise, to understand and to express emotions and feelings; (b) the ability to understand how others feel and to relate to them; (c) the ability to manage and to control emotions; (d) the ability to manage change, to adapt and to solve problems of both a personal and an interpersonal nature; and (e) the ability to generate positive affect and to be self-motivated (Bar-On, 2006).
The Bar-On model provides the theoretical basis for the emotional quotient inventory (EQ-i) instrument, which was originally developed to assess various aspects of this construct and to examine its conceptualisation. According to this model, ESI is a cross-section of interrelated emotional and social competencies, skills and facilitators that determine how effectively we understand and express ourselves, understand others and relate to them, and cope with daily demands. The emotional and social competencies, skills and facilitators referred to in this conceptualisation include the five key components described above, each of these components, in turn, also comprising a number of closely related competencies, skills and facilitators. Consistent with this model, to be emotionally and socially intelligent is effectively to understand and express oneself, to understand and relate well to others, and to cope successfully with daily demands, challenges and pressures. This is based, first and foremost, on one's intrapersonal ability to be aware of one's feelings, to understand one's strengths and weaknesses and to express one's feelings and thoughts non-destructively. On the interpersonal level, being emotionally and socially intelligent encompasses the ability to be aware of others' emotions, feelings and needs and to establish and maintain cooperative, constructive and mutually satisfying relationships. Ultimately, being emotionally and socially intelligent means to manage personal, social and environmental change effectively by realistically and flexibly coping with the immediate situation, solving problems and making decisions. To do this, people need to manage emotions so that their emotions work for them and not against them and to be sufficiently optimistic, positive and self-motivated (Bar-On, 2006).
Bar-On (1997) defines emotional intelligence as an array of non-cognitive capabilities, competencies and skills. These influence one's ability to cope with environmental demands and pressures. The researcher has adapted the model to a table format in Figure 1 to facilitate reading (Bar-On, 2000, p. 365).
A description of the emotional intelligence model of Bar-On comprises five scales with fifteen subscales. These are comprising self-regard, emotional awareness, assertiveness, independence and self-actualisation; comprising empathy, social responsibility and interpersonal relationships; comprising stress tolerance and impulse control; comprising reality testing, flexibility and problem solving; and comprising optimism and happiness (Bar-On, 2000). The description of each of the scales is presented in Figure 1 below. According to McCallum & Piper (2000), the model proposed by Bar-On is perhaps the clearest and most comprehensive to date.
The model of emotional intelligence by Bar-On (1997) can be summarised as follows:
The model comprises the intrapersonal, interpersonal, stress management, adaptability and general mood scales
The scales of stress management, adaptability and general mood are unique to the model
The model maps more clearly onto the five-factor model
Its definition offers the context of environment.
Theoretical conceptualisation of stress management
In a survey conducted at an international hotel chain, it was found that interactions with superiors led to most feelings of frustration, disappointment, anger, sadness, disgust or stress. The art of emotional leadership includes the completion of real work demands without unduly upsetting others (Goleman et al., 2002). One of the oldest laws in psychology holds that, beyond a moderate level, increases in anxiety and worry erode mental abilities. Distress not only wears away at mental abilities but also makes people less emotionally intelligent (Yang & Gu, 2007). People who are upset thus have trouble reading emotions in others accurately, thereby decreasing their social skills. Another consideration is that, according to a new finding on job satisfaction, the emotions that people feel while they work reflect their quality of work - when people feel good, they work at their best with increased levels of mental efficiency and hence demonstrate a more positive outlook. In a sense, managers who spread bad moods are no good for business, while managers who spread good moods enhance productivity and hence business success (Jamali, Sidani & Abu-Zaki, 2008; Mikolajczak, Menil & Luminet, 2007a).
Leaders often feel unsafe and as if they are under a microscope because their every action is scrutinised. This inhibits risk taking and experimentation. In both this and other ways, leadership therefore becomes very stressful. Early studies show that, when people have a drive for power, that very desire for power has the same arousing effect as that of being under actual biological stress. When a person's stress levels increase, however, the body's stress hormones are released, thus hampering learning.
Learning for leadership therefore works best under conditions where people feel safe (Goleman et al., 2002). Furthermore, those who react with hardiness and who see work as exciting and as a chance to develop rather than seeing work as an enemy bear the burden of stress much better, indicating that, with the right emotional resources, that which seems threatening can be handled as a challenge and can be met with energy and enthusiasm (Goleman, 1998).
In 'bearing the burden of stress much better', it is crucial to understand stress. All living organisms experience stress. Stress is perceived by individuals in the context of their own experience. It is a product of being alive. The term 'stress' refers to a pressure or demand that is placed on an organism to adapt or adjust (Nevid, Rathus & Greene, 2005). In essence, stress is any event that places a demand on the body, whether mentally or physically. (In this study, the term 'cope' is used interchangeably with the term 'manage'.) According to Lazarus and Folkman (1984), coping refers to one's efforts to manage or control a situation that is viewed as either stressful, overtaxing or challenging to one's personal coping resources. Furthermore, implicit in most descriptions of coping is the notion of effectiveness (Matthews & Zeidner, 2000).
According to Cox (1985), coping is a form of problem-solving behaviour, while stress is the result of failed problem solving. Coping involves cognitive and behavioural strategies and represents either an adjustment to a situation or an adjustment of a situation. Coping is regarded as successful if the source of the problem is dealt with or if the experience of the stress is directly reduced. The researchers' conceptualisation of stress and its management therefore includes:
the existence of a situation that is viewed as stressful or challenging to a person's personal coping resources
the utilisation of cognitive and behavioural strategies by a person to solve a problem effectively
a person's efforts to manage a problem effectively as measured by the reduction of stress
stress being viewed by the researchers as internal demands that exceed personal resources, while coping being viewed as emphasising psychological strengths that enable a person to cope with stress (Pike, 2003; Strümpfer, 2003).
According to Zeidner and Saklofske (1996), coping in current psychological writings is viewed as an active process and as interacting with factors such as personality and stressmanagement skills. This view is supported by the developers of the Occupational Personality Questionnaire (OPQ), which indicates that certain combinations of extreme OPQ dimensions can be indicative of a generalised vulnerability and increased susceptibility to the negative effects of stress. Conversely, a greater degree of resilience can be inferred from the opposite trends in scores (bipolar). This relates to findings described by the 'Hardy Personality' and 'Type A and B' behaviour. The OPQ model is illustrated in Figure 2 (SHL, 1999a).
It can be seen from Figure 2 that personality is concerned with three main domains. The first of these, namely the relating domain, refers to how an individual relates to others. It is characterised by traits such as assertiveness, outgoingness and empathy. The thinking domain refers to how an individual typically thinks and includes traits such as conservatism, abstract thinking and detail consciousness. The domain of feeling refers to emotions such as anxiety, tough-mindedness and optimism. There is potentially a fourth area - the energies domain - which comprises traits such as vigour, competitiveness and decisiveness. The energies domain does, however, impinge on the other domains (SHL, 1999a).
Particularly relevant to this study are the dimensions relating to general levels of anxiety and tension, proneness to worry excessively about specific events, sensitivity to criticism and hostility, optimism versus pessimism, and self-confidence or self-esteem. From these dimensions, it can be deduced that the following OPQ traits are applicable: 'relax', 'worrying', 'tough minded', 'optimistic' and 'socially confident'.
In integrating emotional intelligence and stress management, it is important to note that individuals who react to stress with hardiness, who see work as strenuous but exciting and who see change as a chance to develop rather than as an enemy bear the physical burden of stress much better and experience fewer illnesses. A paradox of working life is that situations are viewed differently. Some might see something as a devastating threat, while others might view it as an invigorating challenge. With the right emotional resources, what might seem threatening can be viewed instead as a challenge and be met with enthusiasm, thus allowing the brain to generate different chemicals. Chemicals that respond to stress and threat are different from those that respond to enthusiasm (Goleman, 1998).
As a person's stress increases, the body reacts by secreting more adrenaline and noradrenaline, the body's stress hormones. Simultaneously, cortisol is secreted, which lasts even longer than adrenaline and, in addition, interferes with learning. This is exacerbated when stress is high and sustained as cortisol secretion continues, hampering learning by destroying essential brain cells in the hippocampus (Goleman et al., 2002).
In this study, the researchers focused specifically on the relationship between these two constructs in a managerial sample. The literature provided the following insights on the impact of the two constructs on the functioning of the manager or leader and on her or his subordinates. Goleman et al. (2002) state that a bad relationship with a manager can, for example, leave a person with distress, a mind that is preoccupied and a body that is unable to calm itself. Such negative emotions, especially chronic anger, anxiety or a sense of futility, can cause a disruption of work and of the task at hand. This can result in employees who are not upbeat and who do not have the drive to ensure customer satisfaction, which, in turn, can result in declining revenues.
Acknowledging that people work best when they feel good is crucial. It tends to make them feel more optimistic and enhances their mental efficiency, ensuring better understanding of information, flexible thinking, the ability to use good judgement in decision making, and creativity (Goleman et al., 2002). Employees who feel relaxed are more likely to ensure customer satisfaction, thus ensuring the long-term sustainability and profit generation of the organisation (Mikolajczak, Roy, Luminet, Fillée & De Timary, 2007b).
Throughout history and in all cultures, the leader in any group is the one to whom others look for assurance and clarity when facing uncertainty or a threat, or when there is a job to be done. The leader tends to act as the group's emotional guide. In the modern organisation, this primordial emotional task - although, by now, largely invisible - remains foremost among the many jobs of leadership in that it drives collective emotions in a positive direction and clears the atmosphere created by negative emotions (Hopkins, O'Neil & Williams, 2007). This task applies to leadership everywhere, from the boardroom to the shop-floor. Quite simply, in any human group, the leader has maximum power to sway everyone's emotions. If people's emotions are pushed towards the range of enthusiasm, performance can soar; if people are driven towards chaos and anxiety, they can become unsettled. When leaders drive emotions positively, they bring out everyone's best. When they drive emotions negatively, they cause dissonance, undermining the emotional foundations that allow people to excel. Whether an organisation withers or flourishes depends to a remarkable extent on the leader's effectiveness in this primal emotional dimension (Goleman et al., 2002).
Furthermore, it is leaders who give praise or withhold it, criticise or not, offer support or not, guide people in the sense that they have clarity and direction, encourage flexibility and allow people free rein to do their best to get the job done or not. People thus take their emotional cues from their leaders (Goleman et al., 2002). Understanding emotions includes the ability to recognise relationships between emotions, to determine the meanings that emotions convey, to understand complex feelings and to recognise how emotions change from one state to another. Understanding emotions is the ability that provides a leader with the information on what makes people tick. This is the ability that provides a leader with an understanding of other people's points of view (Caruso, Mayer & Salovey, 2002).
One of the oldest laws in psychology holds that, beyond a moderate level, increases in anxiety and worry erode mental abilities. Distress not only erodes mental abilities but also makes people less emotionally intelligent. People who are upset have trouble reading emotions in other people accurately - decreasing the most basic skill needed for empathy and, as a result, impairing their social skills (Goleman et al., 2002). Keeping our distressing emotions in check is the key to emotional well-being (Goleman, 1995) and successful coping with stressful encounters is central to any construct of emotional intelligence (Matthews & Zeidner, 2000).
Aim of the research
The general aim of this research was to determine whether there is a relationship between emotional intelligence and stress management in a group of managers. This was done using the research design discussed below.
The hypothesis can be formulated as follows: There is no relationship between emotional intelligence and stress management.
Research approach
The research was a descriptive study aimed at quantitatively testing the hypothesis that a significant relationship exists between emotional intelligence and stress management by utilising measuring instruments that are capable of measuring the related factors.
In order to have as large a sample as possible, a list of all employees who were considered for managerial positions was obtained from the personnel department in a South African financial institution. A total of 142 names was received. The realised sample, however, was 105 due to a lack of response from some employees, resignations, incomplete information and employees who declined to partake in the study. This method of sampling falls under the category of non-probability sampling, which means that the probability of a respondent being chosen is unknown. The advantage of the method is that it is not complicated and allows one to draw information from respondents who are available at the time. The disadvantage is that, as a result, the final sample may not be fully representative and results may not be entirely generalisable to the population from which the sample is drawn (Babbie, 1986; Bailey, 1987).
Measuring instruments
Occupational Personality Questionnaire 32i (OPQ32i)
Rationale: The OPQ32i structure is based on the hypothesis that personality is concerned with three main areas, namely the relating domain, the thinking domain and the feeling domain. There is also a possible fourth domain, the energies domain. The normative item set was used in addition to the scale descriptions as an indicator of the ipsative item content. This helped to ensure the similarity of content between the ipsative and normative questionnaires.
Dimensions, administration and interpretation: The item pattern of OPQ32i places items in blocks of four (quads). In each block of four, the task is to choose the item 'most like you' and the item 'least like you' (SHL, 1999b). The design has a total of 104 blocks of 4 items (416 items in total). Each scale has 13 items (i.e. 13 x 32 = 416). The item pattern is balanced to ensure that items from one scale will only be in the same block of four as an item from any other scale once or twice throughout the whole questionnaire (SHL, 2006).
Reliability: Parallel or alternate-form reliability looks at the agreement between two parallel forms of a questionnaire. A parallel-form estimate of reliability requires two versions of a questionnaire that measure the same constructs through the same approach. Although two versions of the OPQ32i do not exist, SHL conducted this measure using the OPQ32n because both the OPQ32n and the OPQ32i attempt to measure the same constructs (SHL, 1999b). Both tests were completed in the same test session, the correlations ranging from 0.45 to 0.79 with a median of 0.66. This shows a strong relationship between the scores on the two versions (SHL, 2006).
Internal consistency is the measure of the consistency with which a set of questionnaire items is answered. Cronbach's coefficient alpha was used as a method of assessing internal consistency, with high values indicating a greater degree of accuracy in the scores, as well as generally more homogeneous scale content (SHL, 1999b). Reliability coefficients of 0.60 to 0.80 are generally considered as the minimum acceptable level for personality. If reliability drops below 0.7 for abilities, however, scores become less stable and differentiate less effectively (SHL, 2006). The internal-consistency reliability study was conducted on the OPQ32i. The internal consistencies range from 0.67 to 0.88, with a median of 0.81. The sten score is around 1 (SHL, 1999b; SHL, 2006).
Validity: Various aspects of validity include face validity, content validity, criterion-related validity and construct validity (SHL, 1999b).
Face validity is the degree to which a test or questionnaire appears to the untrained eye to have relevance to a particular job (e.g. line manager or candidate). The OPQ32 questionnaires have good face validity for occupational use, as the relevance of the questions and the scales to the style of performance can be seen by both candidates and managers (SHL, 2006).
Content validity refers to the similarity between the context of a questionnaire scale and the domain that it is designed to measure (SHL, 1999b). The inductive approach, which is more conducive to content validity, was used to develop the OPQ questionnaires. Furthermore, job analytical techniques were used to define the domains to be measured, resulting in high content validity (SHL, 2006).
Criterion-related validity in occupational terms is the relationship between a score on a questionnaire and a measure of performance in a job. Many criterion-validity studies are based on the OPQ Concept model rather than on the OPQ32 instruments (SHL, 1999b). There is, however, a strong relationship between the two instruments. The correlational studies resulted in 25 scales of or above 0.7, with most above 0.8. The remaining OPQ32 scales correlated between 0.4 and 0.6 with the original Concept scales. The criterion-related results of the OPQ32 questionnaires are thus supported by the Concept model studies (SHL, 2006).
Construct validity is the extent to which a scale measures a particular hypothetical construct or trait. This is the most abstract form of validity and, from a theoretical point of view, the most basic. In order to build a picture of construct validity, many forms of evidence are required, including the forms of validity discussed above and the intercorrelation patterns of scales within the questionnaire, factor structures, and correlations with other instruments. The focus of such evidence can be either convergent evidence (relationships occurring where expected) or divergent evidence (the absence of relationships where not expected) (SHL, 1999b). Some of the results of the intercorrelation patterns of scales within the questionnaire, factor structures and correlations with other instruments, according to the SHL OPQ32 Manual & User's Guide (1999), are that the scale intercorrelations range from -0.36 to 0.58 with 82% falling between -0.1 and 0.1 for the OPQ32i for the general population (n = 807). Based on the OPQ32n scale intercorrelations, factor analysis was performed for the general population (n = 2028). Five factors (as per the Big 5 model of personality), namely extraversion, agreeableness, neuroticism, openness to experience and conscientiousness, were extracted, explaining 48% of the total variance in the data set. Even though the OPQ32n scale - not the OPQ32i scale - was used in this study, correlations range between 0.45 and 0.79 (SHL, 2006).
Emotional Quotient Inventory (EQ-i)
Rationale: According to Bar-On (2000), the EQ-i was originally constructed to examine empirically a theory of psychological well-being. What has been developed is a theoretically eclectic and multi-factorial approach to describe operationally and assess quantitatively the complex interrelated concepts of the non-cognitive competencies and skills that influence one's ability to cope with life and to achieve psychological well-being (Van Rooyen & Partners, 2000).
Dimensions, administration and interpretation: It comprises 133 brief items and employs a 5-point Likert scale ranging from 'very seldom' or 'not true of me' to 'very often true of me' or 'true of me'. It takes 30 to 40 minutes to complete, although there is no formal time limit. The EQ-i is suitable for individuals of 16 years and older. It renders a total EQ score, consisting of five composite scale scores namely (1) the intrapersonal composite scale, (2) the interpersonal composite scale, (3) the adaptability composite scale, (4) the stress-management composite scale and (5) the general-mood composite scale, comprising fifteen subscale scores (Bar-On, 2000).
Reliability: With regard to the reliability of the EQ-i, two basic types of reliability studies were conducted on the EQ-i, namely internal consistency and re-test reliability. The Cronbach alpha coefficients are high for all the sub-scales. The coefficients range from a low of 0.69 (social responsibility) to a high of 0.86 (self-regard), with an overall average internal consistency of 0.76. This indicates very good reliability (Bar-On, 2000; Van Rooyen & Partners, 2000). Re-test reliability refers to the temporal stability of the instrument over time. Two South African groups were re-tested, one group after one month and the second after four months. The average re-test reliability coefficient after one month was 0.85 and, after four months, 0.75 (Bar-On, 2000; Van Rooyen & Partners, 2000).
Validity: Furthermore, the inventory includes the following four validity indicators, namely omission rate (the number of omitted responses), inconsistency index (the degree of inconsistency across similar types of items), positive impression (the tendency to give an exaggerated positive response) and negative impression (the tendency to give an exaggerated negative response). The EQ-i has a built-in correction factor that automatically adjusts the scale scores. This is an important feature for self-report measures in that it reduces the distorting effects of social-response bias, thereby increasing the accuracy of the results obtained (Bar-On, 2000).
Nine types of validity studies were conducted, namely content, face, factor, construct, convergent, divergent, criterion group, discriminant and predictive. These studies resulted in the EQ-i demonstrating good construct validity, more than adequate convergent validity, and more than satisfactory predictive validity and divergent validity. With respect to discriminant validity, it was observed that the EQ-i was successful in making significant and often fine differentiations among levels of coping with environmental demands, pressures and general emotional functioning for the population studies. Research on special groups is pertinent to criterion validity and the profiles of various groups were therefore all considered for criterion-group validity. With regard to content and face validity, numerous series of item analyses were conducted to select the best items for inclusion in the final form of the inventory. In order to examine the factorial structure of the EQ-i, factor analysis was used (Bar-On, 2000; Van Rooyen & Partners, 2000).
The financial institution where the data were obtained requested, as part of its recruitment and its development purposes, that personnel in the managerial category complete the OPQ32i and EQ-i. The reliability of the data resides in the fact that the psychometric instruments were administered in a controlled test environment and were scored according to the procedures dictated by the providers of the psychometric instruments. In commencing the data collection, the researchers obtained a list of the individuals from the relevant psychometric Assessment Department in the managerial group that was required to complete the OPQ32i and EQ-i. The researchers contacted the participants to ensure their completion of both the OPQ32i and the EQ-i.
Statistical analysis
The statistical analysis involved intercorrelations being established and reported, where different variables were correlated to each other in order to establish the direction and magnitude of their relationship (Bailey, 1987). This method was used to test whether the relationship between stress management and emotional intelligence was positive and statistically significant. Multiple regression, using the step-wise method of regression, was calculated only where the independent variables that contributed significantly to predicting the dependent variable were included in the regression model. The method was used to test whether the prediction of stress management was increased when sub-scales of emotional intelligence were combined.
Table 1 illustrates the mean, minimum, maximum and standard deviation of the age, as well as the cumulative and percentage of the gender and ethnicity of the sample. It can be observed that the average age of the sample, less the age data of the two individuals, which were not available, is 36.00. Furthermore, the sample comprised 49.52% female and 50.48% male participants. The ethnicity grouping comprised coloureds, whites and African blacks witha representation of 13.33%, 68.57% and 18.10%, respectively.
Table 2 illustrates the mean, minimum, maximum and standard deviation of the scales of the dependent variable, stress management. It can be observed that four of the five scales, namely 'relaxed', 'tough minded', 'optimistic' and 'socially confident', are higher than 10.00, with the scale of worrying the lowest, at 8.84.
Table 3 illustrates the mean, minimum, maximum and standard deviation of the scales of the dependent variable, stress management, in comparison with the managerial and professional group (N = 329).
In comparison with the managerial and professional-norm group reflected in Table 3, it can be observed that the means of the relaxed, tough minded and optimistic scales of the norm group compare with the mean scales of the sample. The mean on the scale of worrying, however, is lower than the mean of the norm group. According to Cohen (1988), small-effect size d = .2, medium-effect size d = .3 and equal and large-effect size d = .5. The medium-effect size difference between the two groups with regard to the worrying scale indicates that the sample tends to worry less than the norm group. The socially confident scale did not reflect any significant effect size.
Table 4 illustrates the mean, minimum, maximum and standard deviation of the scales of emotional intelligence, which is the independent variable. The means of four of the five total scales, namely total intrapersonal scales, total adaptability scales, total stress-management scales and total general-mood scales, are above 100, with the lowest scale (98.75) being the interpersonal scale. The mean of the EQ-i is 100, indicating that the total interpersonal scale is below the mean of the norm group and thus implying that the subscales of empathy, social responsibility and interpersonal relations for the sample group tend to be lower compared to those of the norm group.
With regard to the intercorrelation of the scales of stress management and emotional intelligence (Table 5), there is a significant correlation between the worrying scale of stress management and 12 of the emotional-intelligence scales (excluded were social responsibility, empathy and impulse control), the relaxed scale of stress management and stress tolerance, the tough-minded scale of stress management and flexibility, the optimistic scale of stress management and eight emotional-intelligence scales (self-regard, assertiveness, self-actualisation, empathy, interpersonal relations, stress tolerance, optimism and happiness), the socially confident scale of stress management and six scales of emotional intelligence (self-regard, emotional self-awareness, assertiveness, interpersonal relations, stress tolerance and happiness).
The highest variance obtained was 42%. Seven variables determined the variance of the worrying scale of the stress-management scale, namely stress tolerance, assertiveness, impulse control, empathy, reality testing, emotional self-awareness and self-regard. These data parallel the results of the correlation data, where a significant correlation was obtained between the worrying scales of stress management and 12 of the emotional-intelligence scales.
A variance of 28% was identified for the socially confident scale of stress management, with eight variables explaining the variance of 28%, namely interpersonal relations, emotional self-awareness, empathy, self-regard, problem solving, impulse control, assertiveness and flexibility. With the exception of the problem-solving, impulse-control and flexibility scales, the remainder of the results of the multiple regressions parallel those of the correlation studies above.
A variance of 20% of the relaxed scale, 17% of the optimistic scale and 14% of the tough-minded scale was further identified. These results confirm our hypothesis, which states that a combination of the emotional-intelligence scales, rather than each on its own, leads to a stronger and more significant prediction of the relaxed scale, worrying scale, tough-minded scale, optimistic scale and socially confident scale.
Mayer and Salovey (1997) regard emotional intelligence as a mental ability, Goleman (1998) regards it as everything but IQ and Bar-On (1997) regards it as an array of non-cognitive capabilities, competencies and skills that influence success in coping with environmental demands and pressures. From the various definitions of stress, the researchers conclude that the definition of stress comprises the following: demands or perceived stressors on a person; individual characteristics, skills and abilities to meet demands; the cognitive appraisal or interpretation of a situation; and the outcomes of behaviour (psychological, physiological, disease and observable behaviour). The 'individual characteristics, skills, abilities to meet the demands and cognitive appraisal or interpretation of the situation' reflect the mental and mixed models of emotional intelligence, while the 'demands on the person or perceived stressors' and 'the outcomes of the behaviour (psychological, physiological, disease and observable behaviour)' reflect the stress aspect of stress. In evaluating the relationship between emotional intelligence and stress management, the researchers are thus of the opinion that stress management (the ability to cope with stress) is a component of emotional intelligence, while stress can be either an input or an outflow of emotional intelligence or the lack thereof.
In critically evaluating the empirical results of the stress-management scales and the emotional-intelligence scales, the researchers observed the significant correlations of the worrying, optimistic and socially confident scales with the emotional-intelligence scales. The results support the researchers' view that stress management, which is coping with stress by being 'optimistic' and 'socially confident', is a component of emotional intelligence, while 'worry' can be either an input or an outflow of emotional intelligence or a lack thereof. In the researchers' opinion, their research therefore contributes to the growing understanding of the many facets of emotional intelligence.
Further research can be conducted to explore the same relationship between emotional intelligence and stress management. It is recommended that such research be conducted with a larger sample size to make the results more generalisable to a larger population.
There are also three key findings that can be recommended to the organisation in which the research was conducted. These findings are very relevant, as the sample group comprised a managerial group, which has a significant influence on staff morale. The findings are (1) the development of emotional intelligence as a skill for coping with stress, (2) a more in-depth use of psychometric instruments, namely the OPQ32i and the EQ-i, to ascertain developmental areas in the arenas of stress management and (3) the development of the levels of empathy, social responsibility and interpersonal relationships of the sample group.
The organisation currently uses management programmes that focus on the theory of stress, symptoms of stress and reactions to stress, rather than attempting to pre-empt stress by encouraging an understanding of emotional intelligence as a prerequisite to understanding reactions to stress. It is therefore recommended that emotional intelligence be developed as a skill to aid in coping with stress.
The concepts of self-regard, emotional self-awareness, assertiveness, independence, self-actualisation, interpersonal relations, reality testing, flexibility, problem solving, stress tolerance, optimism, happiness, social responsibility, empathy and impulse control should be included in emotionalintelligence training for such training to be more effective. Ideally, this should lead to a solid understanding of emotional intelligence and better management of stress.
Psychometric instruments (the OPQ32i and EQ-i) are currently seen as independent tools to assess personality and emotional-intelligence levels, respectively, within the organisation. It is recommended that further intercorrelated studies be conducted with these two instruments to conceptualise a more focused and rigorous development programme for the group of managers in order to target specific developmental areas in the arenas of stress management and emotional intelligence. For instance, the OPQ32i could indicate that a person has a tendency towards lower levels of social confidence on the OPQ32i scales and lower levels of assertiveness on the EQ-i scales. This would indicate that the person should attend assertiveness training, which might contribute to boosting her or his social-confidence levels and hence enhancing levels of emotional intelligence and allowing for better stress management.
The areas of empathy, social responsibility and interpersonal relationships of the sample group could furthermore be valuable to address. These should be included in the development plans of the sample group to facilitate personal growth. The areas of empathy and social responsibility could be cultivated by exposing managers to more community work under the banner of the organisation, simultaneously promoting the organisation's commitment to community development. Alternatively, managers could work within the organisation, alternating between the department that deals with the well-being of employees and their own departments. This would enhance interpersonal skills, although the researchers are of the opinion that courses targeted to develop interpersonal skills, added to practical experience, would be more beneficial.
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Correspondence to:
Rudolf M. Oosthuizen
Postal address: PO Box 392, UNISA 0003
South Africa
e-mail: firstname.lastname@example.com
Received: 30 Apr. 2008
Accepted: 26 Sept. 2008
Published: 05 May 2009
This article is available at: http://www.sajip.co.za
© 2009. The Authors. Licensee: OpenJournals Publishing. This work is licensed under the Creative Commons Attribution License.


text:
Skype Instant Message History Using 100% CPU On OSX
I really miss the old versions of Skype on my Macbook running OSX Mountain Lion. While I could just download and install one of the Skype version for .DMG's some people I talk with require the newer version of Skype to use some of the features not available in the older versions, etc. I wish Skype would stop with the Facebook integration and all the other fancy stuff and just allow me to send instant messages and make phone calls as I am not sure I have ever seen a piece of software that I once liked so much take so many steps backwards. Anyhow the issue at hand is Skype on OSX Mountain Lion using all of your computers CPU and unfortunately my resolution to the issue is to use a third party application to view Skype history.

subset: commoncrawl


text:
Your roundup of all the hottest hot-stove items of the day (and whatever shit Ken Rosenthal is throwing against the wall). This is ... HOT FUCKING STOVE!!!
• Justin Verlander went on Conan last night and revealed his standard pregame meal: three Crunchy Taco Supremes (no tomato), a Cheesy Gordita Crunch, and a Mexican Pizza (also without tomatoes).
• Scott Boras is trying to talk the Yankees into investing in Edwin Jackson, who has played for six teams in eight seasons.
• The Rays signed Luke Scott to be their DH, and Johnny Damon is pissed.
• Former agent Jeff Moorad is having a some difficulty getting approved as the new owner of the Padres, but Bud Selig assures us the holdup is just "about economics."
• Baseball America's Clay Davenport has figured out how Yoennis Cespedes's MLB career might play out, based on his stats in the Cuban league.
• Russell Wilson's baseball career is over, for now.
• Scott Proctor, the man Joe Torre trotted out for 102.1 innings back in 2006, will spend next season in South Korea. He'll join his new team, the Seoul-based Doosan Bears, at their offseason training in Arizona next week.
• Are the Nationals pursuing Prince Fielder, or are they not?
• Lots of teams will have shiny new uniforms this season.
• Ken Rosenthal threw no shit against the wall. We've received confirmation that he's on vacation.


text:
Home >> Course Descriptions >> College of Nursing
Nurse Role and Practice Transitions (RN/BSN only).
Five semester hours, three theory, two clinical. (SP)
This course provides the student with an organizing framework for defining professional nursing practice as a learned and complex therapeutic process through which the nurse engages individuals, families, or communities for the purpose of meeting health needs. The health needs of individuals, families and communities are examined within relevant theoretical contexts. Nursing philosophies are explored, with special emphasis given to the interpretation of the influence of culture and caring on health. Comprehensive NLN exam taken for upper and lower division credits. To earn credit, this course must be completed with a grade of "C" or better. Prerequisites: NURS 3302, NURS 3405 and NURS 3414.
Home - General Information - Student Services -
Academic Undergraduate Regulations -
Undergraduate Degrees - Academic Graduate Regulations -
Graduate Degrees - Course Descriptions - Faculty -
Appendix A - Appendix B - Appendix C


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|Rodent of Unusual Size <Ken.C...@Golux.Com>
|[STATUS] (apr) Wed Aug 27 23:45:31 EDT 2003
|Thu, 28 Aug 2003 03:45:32 GMT
APACHE PORTABLE RUNTIME (APR) LIBRARY STATUS: -*-text-*- Last modified at [$Date: 2003/06/26 18:17:44 $] Release: 0.9.3 : tagged March 30, 2003 0.9.2 : released March 22, 2003 0.9.1 : released September 11, 2002 0.9.0 : released August 28, 2002 2.0a9 : released December 12, 2000 2.0a8 : released November 20, 2000 2.0a7 : released October 8, 2000 2.0a6 : released August 18, 2000 2.0a5 : released August 4, 2000 2.0a4 : released June 7, 2000 2.0a3 : released April 28, 2000 2.0a2 : released March 31, 2000 2.0a1 : released March 10, 2000 RELEASE 0.9 SHOWSTOPPERS: RELEASE 1.0 SHOWSTOPPERS: * Must namespace protect all include/apr_foo.h headers. Jon Travis has especially observed these including apr within Apache-1.3. Message-ID: <email@example.com> Deprecating the symbols in 0.9, eliminating them with 1.0. (Those problems have been fixed, but it is a good example of what to look for.) Some headers with issues: apr.hnw (READDIR_IS_THREAD_SAFE, ENUM_BITFIELD, _POSIX_THREAD_SAFE_FUNCTIONS (?)) apr.hw (NO_USE_SIGACTION) * Flush out the test suite and make sure it passes on all platforms. We currently have about 450 functions in APR and 147 tests. That means we have a large number of functions that we can't verify are actually portable. This TODO includes finishing the migration to the unified test suite, and adding more tests to make the suite comprehensive. * close out the XXX's already! (wrowe: this is "production release" quality code with that many unanswered questions?) If they aren't showstoppers, deprecate them to TODO:s. * complete the efforts started by DougM for cleaner fn naming conventions: see proposed name changes in renames_pending and offer up any additions/vetos/clarifications. DougM offered to complete the work with his nifty perl rename script at the hackathon. Thom says: I think this is close to done; does anyone want to add any further renames? CURRENT VOTES: CURRENT test/testall -v EXCEPTIONS: Please add any platform anomilies to the following exception list. * All platforms fail tests in time: test_localstr and test_ctime Imaginary... the tests can only succeed on machines configured for the Pacific (US) timezone. Test needs to be restructured. Ignore these errors. * BUG: Win32 fails test in File Info: test_stat_eq_finfo apr_stat and apr_getfileinfo differ in protection ... wrowe guesses that we are checking the handle objects' permissions rather than the filesystem objects' permissions. * Win32 Not Implemented tests Pipes: set_timeout/read_write; can't timeout blocking pipes Socket Creation: tcp6_socket and udp6_socket (at least by default) Socket Options: corkable: TCP isn't corkable Users: username: Groups from apr_uid_get not implemented RELEASE NON-SHOWSTOPPERS BUT WOULD BE REAL NICE TO WRAP THESE UP: * Someone needs to port testucs to Unix. Right now it only works on Windows. * The return type of a thread function (void *) is inconsistent with the type used in apr_thread_exit()/apr_thread_join() (apr_status_t). The thread function's return type should be changed to apr_status_t so that a return from the thread main function has the same effect as apr_thread_exit(). See Message-Id: <email@example.com> for thread discussing this. +1: BrianH, Aaron * Need some architecture/OS specific versions of the atomic operations. progress: generic, solaris Sparc, FreeBSD5, linux, and OS/390 done need: AIX, AS400, HPUX * The new lock API is a full replacement for the old API, but is not yet complete on all platforms. Components that are incomplete or missing include: Netware: apr_proc_mutex_*() (Is proc_mutex unnecessary on Netware?) * proc_mutex is not necessary on NetWare since the OS does not support processes. The proc_mutex APIs actually redirect to the thread_mutex APIs. (bnicholes) OS/2: apr_thread_cond_*(), apr_proc_mutex_*() Less critical components that we may wish to add at some point: Beos: apr_thread_rwlock_try*lock() apr_proc_mutex_trylock() Unix: apr_thread_rwlock_*() for platforms w/o rwlocks in pthread Win32: apr_thread_cond_timedwait(), apr_proc_mutex_*() (Is proc_mutex unnecessary on Win32?) * Need to contemplate apr_strftime... platforms vary. OtherBill suggested this solution (but has no time to implement): Document our list of 'supported' escapes. Run some autoconf/m4 magic against the complete list we support. Move the strftime re-implementation from time/win32 to time/unix. Add some APR_HAVE_STRFTIME magic to use the system fn, or fail over to time/unix/strftime.c. Message-ID: <025e01c1a891$bf41f660$94c0b0d0@v505> * Using reentrant libraries with non-threaded APR - Anecdotal evidence exists that suggests it is bad to mix reentrant and non-reentrant libraries and therefore we should always use the reentrant versions. - Unfortunately, on some platforms (AIX 4.2.1) defining the reentrant flag (-D_THREAD_SAFE) causes builds to fail, and so one would expect --disable-threads to fix this. Although this has been fixed for that particular version of AIX, it may be useful to only enable the reentrant versions when threads are enabled. How will we deal with this issue once APR becomes a standalone library? It is perfectly legitimate to have apps needing both versions (threaded/reentrant and non-threaded/non-reentrant) on the same machine. * Pools debugging - Find a way to do check if a pool is used in multiple threads, while the creation flags say it isn't. IOW, when the pool was created with APR_POOL_FNEWALLOCATOR, but without APR_POOL_FLOCK. Currently, no matter what the creation flags say, we always create a lock. Without it integrity_check() and apr_pool_num_bytes() blow up (because they traverse pools child lists that possibly belong to another thread, in combination with the pool having no lock). However, this might actually hide problems like creating a child pool of a pool belonging to another thread. Maybe a debug function apr_pool_set_owner(apr_thread_t *) in combination with extra checks in integrity_check() will point out these problems. apr_pool_set_owner() would need to be called everytime the owner(the thread the pool is being used in) of the pool changes. - Implement apr_pool_join and apr_pool_lock. Those functions are noops at the moment. - Add stats to the pools code. We already have basic stats in debug mode. Stats that tell us about wasted memory in the production code require more thought. Status: Sander Striker is looking into this (low priority) * Deal with largefiles properly on those platforms that support it. Justin says: Linux refuses to have sendfile support and largefiles at the same time. Largefile autoconf patch: http://www.apache.org/~jerenkrantz/apr_largefile.m4 * Get OTHER_CHILD support into Win32 Status: Bill S. is looking into this * Win32 apr_proc_create fails to create 16 bit apps detached (a win32 bug.) The question - test in advance (slow) or recover gracefully from failure and try again? Only the test method will work on Win9x, since it will appear to work, only to encounter mangled pipes. Win2K (NT?) simply fails. * SysV semaphore support isn't usable by Apache when started as root because we don't have a way to allow the semaphore to be used by the configured User and Group. Current work-around: change the initial permissions to 0666. Needed code: See 1.3's http_main.c, SysV sem flavor of accept_mutex_init(). Status: Jim will look into this Update: Apache deals with this itself, though it might be nice if APR could do something. * Build scripts do not recognise AIX 4.2.1 pthreads Justin says: "Is this still true?" * FirstBill says we need a new procattr, APR_CREATE_SUSPENDED (or something similar) to direct ap_create_process to create the process suspended. We also need a call to wake up the suspended process. This may not be able to be implemented everywhere though. Status: OtherBill asks, why? What is the benefit, how is it portably implemented? Unless this creates some tangible that mirrors another platform, then I'm -1. * Replace tables with a proper opaque ADT that has pluggable implementations (including something like the existing data type, plus hash tables for speed, with options for more later). Status: fanf is working on this. * add a version number to apr_initialize() as an extra failsafe against (APR) library version skew. MsgID: <firstname.lastname@example.com> Status: Greg -1, Jeff +1, Ryan +1, Tony -0(?), david +1 * add apr_crypt() and APR_HAS_CRYPT for apps to determine whether the crypt() function is available, and a way to call it (whether it is located in libc, libcrypt, or libufc) Justin says: Should apr_crypt() be in apr-util? Status: Greg +1 (volunteers) * configure.in does post-processing on the AC_OUTPUT files (for VPATH support). This means that config.status doesn't do the right thing when you re-run it. We ought to revamp the makefiles to do the right AC_SUBST stuff rather than depend upon rewriting. Sascha: As the rewriter is a crude hack, I would not worry too much about it. It is designed to go away once we have a proper build system in place. One of the perceived deficiencies of automake is that it uses AC_SUBST too often, thereby slowing down the task of generating Makefiles significantly, because it applies dozens of substitutions to each Makefile. And why? Make's built-in macro processing is much more powerful, and combined with the include facility, generating Makefiles becomes simpler and faster. Justin says: "I think this got fixed with Roy's build changes." * use os_(un)cork in network_io/unix/sendrecv.c for FreeBSD's sendfile implementation. david: The socket options stuff is now in and using it should reduce the number of syscalls that are required for os_cork and uncork, so the code should be reviewed to make use of the new calls. If no-one beats me to it I'll get around to it soonish... * toss the per-Makefile setup of INCLUDES; shift to rules.mk.in rbb: This is a bad thing IMHO. If we do this, then we can't use these makefiles for anything else. For example, apr-util * add the rest of the pool accessor declare/impl macros. Justin says: Both thread and file have the accessors now. Any others? Status: Greg volunteers * I think apr_open_stderr() and friends *should* dup() the descriptor. That would allow the new/returned file to be closed (via pool cleanup or manually) without accidentally closing stderr/out. * need to export (in code, not just build scripts) the shared library extension (e.g. ".so") for the platform. clients need to use this to construct filenames to pass to apr_dso_load() -- note on Win32 we distinguish 'apache module' names from other 'loadable module' names, so be careful with Apache's directive. * Possible gmtime_r replacement in explode_time On Solaris (and possibly others), the gmtime_r libc function obtains a mutex. We have seen 21/25 threads being blocked in this mutex on a threaded httpd MPM when requesting static pages. It may be worth it to hand optimize this since there is no real need for a mutex at the system level (straight arithmetic from what I can tell). If you have access to the Solaris source code: osnet_volume/usr/src/lib/libc/port/gen/time_comm.c. * Add a way to query APR for what features it has at runtime (i.e. threads). Justin says: I'm not completely sold on this, but it has been mentioned before and at least added to STATUS. * apr_xlate.h generates a bunch of compiler warnings. Jeff asks: which platform? Justin says: Solaris with Forte 6.1. * fcntl() oddness on Solaris. Under high loads, fcntl() decides to return error code 46 (ENOLCK). httpd (prefork MPM) error log says (predictably): (46)No record locks available: couldn't grab the accept mutex All of the children report this and subsequently exits. httpd is now hosed. AFAICT, this does not look to be an out-of-fds error. Solaris's man page says: ENOLCK The cmd argument is F_SETLK, F_SETLK64, F_SETLKW, or F_SETLKW64 and satisfying the lock or unlock request would result in the number of locked regions in the system exceeding a system-imposed limit. Justin says: What is this system-imposed limit and how do we change it? This gives me more rationale for switching the default interprocess lock mechanism to pthread (if available). Explanation (from Kristofer Spinka <firstname.lastname@example.com>): ============ The system imposed default limit of outstanding lock requests is 512. You can verify this by, in a contemporary version of Solaris: # mdb -k > tune_t_flckrec/D tune_t_flckrec: tune_t_flckrec: 512 This can be increased by adding the following to /etc/system: set tune_t_flckrec=1024 and rebooting. Of course "1024" can be any reasonable limit, although we do not know what "reasonable" should be, so be conservative, only increase this as necessary. * Generate a good bug report to send to the FreeBSD hackers that details the problems we have seen with threads and system calls (specifically sendfile data is corrupted). From our analysis so far, we don't think that this is an APR issue, but rather a FreeBSD kernel issue. Our current solution is to just disable threads across the board on FreeBSD. MsgID: <firstname.lastname@example.com> Status: Fixed in -CURRENT. MFC in about a week. Continuing testing with threads on FreeBSD. FreeBSD PR kern/32684: http://www.freebsd.org/cgi/query-pr.cgi?pr=kern/32684 * There are some optimizations that can be done to the new apr_proc_*() functions (on UNIX). One that may reduce pointer indirection would be to make the apr_proc_mutex_unix_lock_methods_t first-class members of the apr_proc_mutex_t structure. * Condition variables are tricky enough to use, and even trickier to implement properly. We could really use a better test case for those subtle quirks that sometimes creep into CV implementations. * Once we are fully satisfied with the new lock API, we can begin to migrate the old API to be implemented on top of the new one, or just decide to get rid of it altogether. * FreeBSD returns 45 (EOPNOTSUPP) when the lockfile is on a NFS partition when you call fcntl(F_SETLKW). It may be good if we can somehow detect this and error out when creating the lock rather than waiting for the error to occur when acquiring lock. * Fix autoconf tests for strerror_r on BeOS and remove the hack in misc/unix/errorcodes.c to get error reporting working. Committed as the solution is elusive at present. * implement APR_PROGRAM_ENV and APR_PROGRAM_PATH on BeOS, OS/2, Netware, and Win32. * stat() on a few platforms (notably Solaris and AIX) succeeds for a non-directory even if a trailing '/' was specified in the name. APR should perhaps simulate the normal -1/ENOTDIR behavior in APR routines which retrieve information about the file. Note: Win2K fails GetFileAttributesEx in this scenario. See OtherBill's comments in this message to firstname.lastname@example.com: Message-Id: <18.104.22.168.2.20020315080852.00bce168@localhost> Documentation that needs writing: * API documentation Ian Says: APR Stuff in now in Doxygen format, which is the first step. * apr-site needs to be revamped with Anakia/XHTML. Stuff waiting for code thawing after Beta 1: * Identify and implement those protection bits that have general usefulness, perhaps hidden, generic read-only [immutable], effective current user permissions, etc. * Maybe make the following functions return void instead of apr_status_t, as they cannot ever error: apr_md5_init() apr_md5_update() apr_md5_final() apr_md5_encode() apr_md5() /* plus make the obvious code tweak in this one */ (Volunteer: Karl Fogel <firstname.lastname@example.com>.) However, don't do this until after apr and apr-util offer library version numbers, and httpd uses those numbers to indicate which version it needs. Until the libraries are versioned, this api change is [somewhat] painful for httpd. Status: Still in discussion, current leanings appear to be Bill Stoddard -0.5 (?) Sander Striker +1 Greg Stein +1 Karl Fogel +1 (Not sure if the negatives would stay negative given that the change would now wait for the library versioning thing described above, though.) Justin says: If you do this, please move it into apr-util where md5 belongs! You'll have to address the random issue in misc/unix/getuuid.c that forces md5 to be in APR. Sander: +1 for the move. Stuff for post 1.0: * Almost every API in APR depends on pools, but pool semantics aren't a good match for a lot of applications. We need to find a way to support alternate allocators polymorphically without a significant performance penalty.
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Jack by BB Dakota$85 $54.99
Dresses For Women
A life filled with dresses is a life well spent! How are we so sure? Well, here at ModCloth we have a lot of experience styling dresses for every occasion imaginable, and the outcome has been sparkling smiles across the board. Peep our most popular styles of dresses, which include pinup dresses (so sassy!), maxi dresses (fabulously flowy!), wedding dresses (hello, romance!), and blue dresses (beautifully bold!). Talk about a stylish variety, eh? Not only do we take pride in carrying a wide variety of silhouettes and a great selection of patterns and solids, we also offer an abundance of sizes. From sizes 00-28, our fashionable dresses are for everyone. Yes, even you!
For those of you familiar with the classics - maxi dresses, midi dresses, mini dresses, and A-line dresses - it's time to take a chance on totally new styles. Perhaps you want to switch up your silhouette with a high-low dress or an asymmetrical hemline. Alternatively, you could amp up your appearance with an embroidered frock or an eyelet dress. Or, if you're already going for a bold ensemble on the daily, changing the game might look more like incorporating minimalist dresses into your rotation. Whatever it is you seek, we're here to support you with fashionable dresses in every size! Oh, and one more suggestion? Try tossing a sweater over your favorite dresses, or a blouse underneath, to expand the styling possibilities exponentially! It's little tricks like these that make your favorite dresses feel fresh with every wear.
How to dress for your body type is as simple as sporting what makes you feel your most confident! If to you that means a close-fitting frock, there's no doubt you'll look lovely. If you prefer a tailored A-line fit, you'll be a vision in that, as well! What about a drop waist dress or a loose-fitting outfit? Yep, both of those and more are silhouettes that are sure to make you shine, and they're available in ModCloth's dress shop. Come peruse our casual dresses to find what fabrics and accents make you feel most fabulous on an average day, and when a formal affair comes along, search through our bridesmaids dresses, wedding dresses, cocktail and red party dresses (every color, really!) for the fancy dress that makes your best self shine through.


text: Born March 30, 1940, in Bahia, Brazil, Astrud Gilberto married João Gilberto in 1959. In the mid '60s, they got divorced and she started a relationship with Stan Getz. When Astrud sang on the seminal album João Gilberto, Stan Getz, and Antonio Carlos Jobim made, it was her first time singing professionally, and when you consider how sexy this bossa nova stuff is and think about how her husband and her boyfriend were both involved, well, it gets interesting. Some of my favorite Astrud Gilberto tracks are below. This here's your open thread, take care of it. Have a great weekend!


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I have a style sheet that has some problems. At this point I am just writing my paper and do not really care about \viiipt warnings and errors. So I need to press enter a million times to skip errors while my latex file is compiling .
Is there any way to tell the compiler (Latex2Pdf) that I want to skip all the errors?


text: Magis was born in August 1976 in Italy. Magis as a world-famous brand, has wide range of products designed by well known designers like Philippe Starck, Stefano Giovannoni, Konstantin Grcic, Ron Arad, Enzo Mari, Zaha Hadid, Marcel Wanders and more. Magis's large collection includes interior and exterior furniture for home and offices which fits also large-scale hotel, restaurant, and public parks. 'Me Too' series attract the attention of younger users and suitable for kindergartens. 'Traffic' series has been created with a minimal approach and may be preferred in the high level home and office projects. Wonderpus™ as Magis's distributor in Turkey, has started its activities in 2014.


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ABC Family "Deathly Hallows: Part 2″ Preview Online; New Looks at Snape, Final Battle, and More
Mar 18, 2011
DH Film
As expected, video of the exclusive "Harry Potter and the Deathly Hallows: Part 2″ preview which aired as part of ABC Family's Harry Potter weekend has made its way online. To view this clip, click here to see it in HD.
The final installment of the Harry Potter films will be released in theaters this July.


text:
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Additional Information:
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Brighton Youthful Hostel.....by the Sea
Welcome to the revolution in shared accommodation. Brighton Youth Hostel.....by the Sea run a budget hostel with a difference.
We know what it's like to be in need of a quality budget room, and our experience has taught us how to run a hotel which guests can call home.
WiFi, plasma-screen movie room, kitchen, dining areas, garden, laundry - everything your discerning resident could ask for
We pride ourselves on offering all the facilities of a great serviced apartment, but in an informal atmosphere at bargain prices.
Super-clean, ultra secure, with plenty of space. Our rooms range from single to quadruple with female-only options, all with en-suite, secure 24-hour access and a sleep-easy quiet residential location.
Friendly bilingual staff and happy guests are what make our hostel go around. We've made sure there are plenty of communal areas to meet your fellow guests or just relax with a book or movie. We get fantastic feedback from people who have had the time of their lives staying at Brighton Youth Hostel.....by the Sea
Sound good? We're looking forward to checking you in, so get in touch
Disponibilité et tarifsPour vérifier la disponibilité et les prix, veuillez sélectionner vos dates puis cliquez sur "Mettre à jour les dates"
Installations & Politiques Auberge
- Sécurité 24h/24
- Petit-déjeuner
- Télévision par câble
- Salle commune
- Cuisinière
- Cartes bancaires acceptées
- Sèche-linge
- Accès gratuit à Internet
- Wifi gratuit
- Réfrigérateur / congélateur
- Sèche-cheveux à louer
- Nettoyage et entretien
- Cuisine
- Blanchisserie
- Linge de lit inclus
- Casiers
- Casiers à bagages
- Micro-ondes
- Pas de couvre-feu
- Non-fumeurs
- Equipement pour se faire du café ou du thé
- Serviettes à louer
- Distributeurs automatiques
- Lave-linge
Politique d'annulationCette propriété a une politique d'annulation de 2 jours. Si vous n'annulez pas dans cet intervalle de temps, vous devrez payer des frais d'annulation du montant de la première nuit de votre séjour.
ItinéraireVoir le planCacher la carte
BYH is situated approximately 100 metres away from the sea, it is a short walk to the Hove Lawns and about a mile and a half west from Brighton Pier.
The hostel is close to a bus stop which is serviced by many buses going to and from the city centre. It is also about a 15 minute walk to Hove Station which has direct links to London and takes about 4 minutes to Brighton by train. Brighton Station is about 2 miles away, which can be reached directly with the number 6 bus. There are direct links from Gatwick airport to Brighton Station, and many parts of the country are easily reached with connections at East Croydon and London. From London Victoria it's only 50 minutes to Brighton Station, which is situated right in the heart of the city.
For those driving Brighton is easily reached via a dual carriageway direct to the city from the M25/M23 or A23. There is a multi-storey car park situated a few streets away from BYH.
Distances from BYH:
Hove Station - 0.7 miles
Brighton Station - 2 miles
Pool Valley Coach Station (Brighton) - 1.7 miles
Churchill Square - 1.4 miles
Brighton Pier - 2 miles
Royal Pavillion - 1.9 miles
Brighton Marina - 3.7 miles
Brighton Racecourse - 3.3 miles


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Tweet Week!
The ladies of THE TALK gather in the CBS Connect Lounge to participate in a live twitter chat with fans as part of "CBS Tweet Week," Wednesday, April 10, 2013. CBS's Annual "Tweet Week" took place from April 4-10, 2013 where the Networks's Primetime and Daytime talent and creative executives participated in live online chats with fans. Sheryl Underwood, from left, Sharon Osbourne, Sara Gilbert, Aisha Tyler and Julie Chen, shown. Photo: Lisette M. Azar/CBS ©2013 CBS Broadcasting, Inc. All Rights Reserved.


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Sickle cell disease (SCD) is an inherited blood disorder that is present at birth. This means it is passed down through a parent's genes. Children with SCD make an abnormal type of hemoglobin. This is the protein in red blood cells that carries oxygen to all parts of the body. With SCD, the body organs and tissues don't get enough oxygen.
Healthy red blood cells with normal hemoglobin are round and move easily all over the body. When a child has SCD, the red blood cells are hard and sticky. They are shaped like the letter C (and like a farm tool called a sickle). These damaged red blood cells (sickle cells) clump together. They can't move easily through the blood vessels. They get stuck in small blood vessels and block blood flow. This blockage can cause pain. It can also damage major organs.
Sickle cells die sooner than healthy cells. Normally the spleen helps filter infections out of the blood. But sickle cells get stuck in this filter and die. Having fewer healthy red blood cells causes anemia. The sickle cells can also damage the spleen. Without a healthy spleen, children are more at risk for serious infections.
There are several complex types of the sickle cell gene. Some don't cause symptoms or severe problems, but others do. Talk to your child's healthcare provider about the specific form of sickle cell your child has.
Most children with SCD will start showing symptoms during the first year, often around 5 months.
Sickle cell is present at birth. It is inherited when a child has two sickle cell genes, one from each parent.
A child who has only one sickle cell gene is healthy. But he or she is a carrier of the disease. If two carriers have a child, there is a greater chance their child will have sickle cell disease.
Once parents have had a child with sickle cell disease, there is a 25% chance that another child will be born with sickle cell disease. There is also a 50% chance that a child will be a carrier, like the parents.
Having a family history of SCD increases a child's risk for the disease. SCD mainly affects people whose families came from Africa, and Hispanics whose families are from the Caribbean. But the gene has also been found in people whose families are from the Middle East, India, Latin America, and Mediterranean countries. It has also been found in Native American Indians.
Most children with SCD will start to have symptoms during the first year of life, often around 5 months. Each child's symptoms may vary. They may be mild or severe. Symptoms can include:
The symptoms of SCD may look like other disorders or health problems. Always see your child's healthcare provider for a diagnosis.
Most states check newborn babies for abnormal hemoglobin as part of routine newborn screening tests. State newborn screening includes tests for all newborns within the first few days of life. These tests identify serious, life-threatening diseases.
SCD may be found as part of newborn screening. Your family history, your child's medical history, and a physical exam are all included in the diagnosis. If the screening test shows SCD, a blood test called hemoglobin electrophoresis may be done. It can tell if your child is a carrier of sickle cell. It can also tell if your child has any of the diseases linked to the sickle cell gene. Other blood tests may also be done.
Your child's healthcare provider will figure out the best treatment plan for your child based on:
Early diagnosis and preventing further problems is important in treating this disease. Your child's healthcare provider will refer you to a hematologist. This is an expert in blood disorders. Other specialists may also be involved in your child's care.
Treatment options may include:
Complications of SCD include:
SCD can affect any major organ. This can cause:
Advances in preventive care and new medicines have reduced the life threatening problems of sickle cell. But it is still a severe, chronic, and sometimes fatal disease. Your child should be carefully managed by specialists. How your child is managed depends on the following:
You may not be able to fully prevent your child from having complications of SCD. But helping your child live a healthy lifestyle can reduce some of the problems. Make sure your child has regular eye exams and gets stroke screening tests. Also talk with your child's healthcare provider about making sure your child:
Avoid things that may trigger a crisis for your child. These include:
Help your child avoid infections by:
Call your child's healthcare provider or get medical care right away if your child has:
Tips to help you get the most from a visit to your child's healthcare provider:
Article Last Updated: August 20, 2019
© 2000-2019 StayWell, 780 Township Line Road, Yardley, PA 19067. All rights reserved. This information is not intended as a substitute for professional medical care. Always follow your healthcare professional's instructions.


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Dancing with the Stars: Bindi's Not the Only One Who Brings a Snake to the Dance!
Oct 19, 2015 10:26 PM EDT
It's Nostalgia Night on Dancing with the Stars, with the couples each performing iconic dances from television, film and Broadway. And, we've got some added star power in the ballroom tonight: Dancing alum Leah Remini is on hand to fill in for Erin A… Read more


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County Connection Bus Service
Saint Mary's students enjoy free bus service on the local County Connection bus service. Routes originating from the Saint Mary's campus are free; transfers to other routes are regular fare. The County Connection provides fixed-route and paratransit service throughout the Central Contra Costa communities of Clayton, Concord, Martinez, Pleasant Hill, Walnut Creek, Danville, San Ramon, Lafayette, Orinda, and Moraga, as well as unincorporated communities.
All 131 buses in the fixed-route fleet are fully equipped with wheelchair ramps or lifts.
Simply show your Saint Mary's student ID card and the Bay Area is open to you. The County Connection takes you to BART and other destinations throughout central Contra Costa County. This service is open to all faculty and staff for the regular public fare. For more information on the County Connection, routes, and time tables please visit http://www.cccta.org/.
Gael Rail Night Bus Service
The Gael Rail, route 250, is a supplemental shuttle service between Saint Mary's and Lafayette BART that runs beginning when the regular CCCTA service ends. The Gael Rail runs every hour on the hour as a supplement to the regular County Connection bus service. The final shuttle of the evening is at the Lafayette BART station when the last BART train arrives for the night. Like the traditional bus service, the Gael rail is open to the faculty and staff as well as the public for the regular bus fare.
The Gael Rail is just one of the steps the college has taken to provide safe alternatives to the automobile. Gael Rail has been an important step in the college's effort to reduce our carbon foot print and provide safe alternatives to the automobile.


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Q: I've had short bouts of hiccups ever since I had my gallbladder removed three years ago. Could the two be related?
Q: I�ve had short bouts of hiccups ever since I had my gallbladder removed three years ago. Could the two be related?
A: It is unlikely. Hiccups occur when a spasm contracts the diaphragm, a large sheet of muscle that separates the chest cavity from the abdominal cavity. This spasm causes an intake of breath that is suddenly stopped by the closure of the vocal cords.
The causes of hiccups include eating too much too quickly; drinking too much alcohol; swallowing too much air; smoking; heartburn; sudden changes in stomach temperature, such as drinking a hot beverage followed by a cold beverage; and emotional stress or excitement.
Q: My wife says not sleeping on two pillows with my head at an angle would help relieve my snoring. Is there any truth to that?
A: The answer depends on the location of the pillows. If they are at the top of your head, that would cause your chin to fall and create more obstruction and louder snoring. If the pillows are in the neck region, that would create less obstruction and might result in less snoring.
In general, snoring is not normal, and there is the possibility that you have sleep apnea. You probably should discuss this with your primary-care provider or a sleep specialist.
Sources: Dr. David Arrese, surgical oncologist at OhioHealth�s Bing Cancer Center; Dr. David Ralston, pulmonologist with Mount Carmel Health System