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Shipping is one of the firstindustries to document and manage its processes throughout distributed businessunits. Shipping Companies need software with facilities to build electronic documentation aroundtheir processes rather than build their processes around best practicessuggested by ERP vendors or document management providers
INTERSHIP NAVIGATION and DONNELLY TANKER MANAGEMENT
Deploy Ulysses Systems TASK ASSISTANT® DOCUMENT MANAGEMENT
Issue 309
In order to follow trends in the incidents that happenacross a fleet, ship managers need smart forms. Most software vendors do nothave a platform that allows clients to configure data forms with tools forstatistical analysis, instead vendors have opted for a generic solutiondeveloping applications that manage preconfigured forms.
Issue 308
As shipping companies are turning to Document Management Systems to control and structure their data IT managers are being asked to help the company decide what software to choose. So which are the key features the shipping industry needs from document management systems?
This is an information technology discussion primarily addressed to the company IT expert but also concerns managers in the Quality and Technical departments, who are the key stakeholders consuming and managing the data.
Issue 307
During an unfolding event, whether in shipping or any other industry, communication can be problematic. Initial briefing can be slow to proliferate to the right people, information is often insufficient, and the e-mails and messages are too many, sometimes overwhelmingly so. Often key stakeholders are left out of the communications chain; it's not ideal to get a call from a charterer and be unprepared. Assuming the senior stakeholders have been briefed, background information is often inaccessible while also being inaccessible to the diverse specialists who need to communicate on facts.
Issue 306
The most important decision making information or content does not necessarily exist in traditional ERP systems but in everyday unstructured or partially structured documents. Indexing the information crucial to our decisions in a way the whole organization understands, from the Fleet Manager ashore to the Engineers and Officers on board, is essential.
Issue 305
The process of integrating two or more systems is a challenge using today's conventional software development methods. Ship management companies need to integrate their systems since each department has different business software requirements. However no company makes perfect software for all departments and a common system that is mediocre for most departments is a bad choice for all involved, especially the people responsible for the selection. A single vendor is also contradictory to progress as we have seen wherever a monopoly by a vendor has been established
Issue 304
Document management has been around for a long time and because a document is seen to be an entity, in the IT sense of the word, it is assumed generic across all industries. This is why today there are no efforts to build document management system dedicated to the marine industry.
The process of integrating two or more systems is a challenge using today's conventional software development methods. Ship management companies need to integrate their systems since each department has different business software requirements. However no company makes perfect software for all departments and a common system that is mediocre for most departments is a bad choice for all involved, especially the people responsible for the selection. A single vendor is also contradictory to progress as we have seen wherever a monopoly by a vendor has been established.
We certainly have data management challenges.
The challenge mostly consists of knowing how suitable the collected data is and whether it assists decision making.
At Ulysses Systems we solve problems other companies ignore.
Who is responsible when something goes wrong with the software?
Information technology is attractive but it's not simple...
UlyssesSystems Shipping Solution for Document Management is the award winning softwareapplication designed to assist companies implementing consistent processes thatensure adherence to regulations. In addition the application provides totalmanagement support for ship operations, consistent with all safety and qualitymanagement requirements and assists office and shipboard staff with inspectionsby customers and regulatory auditors.
Digital Ship 2011 November Athens
Ulysses Systems Presentation by Mr. Pantelis Panteleimon
One Needs to Consider the following:
Are The Tools Provided by Your Vendors To Help You Work Through This Period The Right Ones?
Does Your Vendor Understand Your Market and Your Needs?
Is Your Vendor Predicting How the Market Works and Makes the Best Use of The Money You Pay To Them?
How Well Is Your Vendor Prepared For This Period?
Here We Do Not Pretend To Tell You What To Do We Will Tell You What We Did?
Download the full presentation here.
A good document management system can help company employees, on land and at sea, to do their jobs more efficiently. However the intricacies of the maritime Industry require different technologies to those used on land-based companies.
This is an interview of Ulysses staff on the subject of the importance of innovation for the Greek economy and the ease with which small to medium size companies could innovate in the field of cognitive science.
Taking advantage of the extensive research and development project in risk management Ulysses Systems has achieved to be one of the most recognized software developers in the maritime industry.
The new IT managers are bound to work on a more complex maritime environment; therefore they have to create more integrated solutions in order to Increase the flexibility and the efficiency of the shipping company. At the same time these new applications will need more bandwidth In the future In order to cover the ever increasing demand of the shipping company.
Οι επιχειρήσεις στις μέρες μας έρχονται αντιμέτωπες με καταστάσεις όπου πρέπει να ληφθούν πολύπλοκες αποφάσεις και τα περιθώρια για λάθη είναι πολύ μικρά ενώ ο τρόπος που λαμβάνονται οι αποφάσεις είναι συχνά ανεπαρκής. Η γνωσιακή επιστημονική έρευνα παρατηρώντας τον τρόπο που σκεφτόμαστε διαπιστώνει ότι η λήψη αποφάσεων είναι αποτέλεσμα μίας κατά κύριο λόγο ασυνείδητης διανοητικής διαδικασίας και ότι τα σφάλματα συμβάλλουν σημαντικά σε μελλοντικές επιτυχημένες αποφάσεις.
The Deep Water Horizon incident in the United States could lead to a stringent review of procedures across the oil transport industry, and scrutiny of how the tanker industry manages risk. Technology can play a key role in demonstrating a commitment to reduced risk to the global market, writes Panteleimon Pantelis, Director, Ulysses Systems
The tragic accident in the Gulf this year will probably be another test of public and legislative intolerance of accidents causing oil spills.
It's likely that the Deep Water Horizon incident will affect shipping as well as the oil industry. The most probable targets besides liability and blame will be operating practices, decision making and risk management of subcontractors. The latter is likely to include the tanker industry and its subcontractors.
Will the technological tools at hand be capable to improve efficiency in operations, enable better decision making as well as effective risk and change management in any situation?
Procurements, safety management, crew training, accounts and technical supervision are a small selection of shipmanagement responsibilities where an efficient approach can improve overall fleet performance.
Has the implementation of the ISM code and TMSA as a management concern changed ship management across the world? How does management culture influence software selection choices and why is the relationship between ship management and IT experts changing? Requirements for more safety, transparency and better decision-making, point towards the need for new developments in software management systems. What will be the focus of software development? This white paper discusses these issues and presents Ulysses news.
Today's mariners are influnced far more by rapid changes in regulations and the rise of instant communications than they are by the force of the sea upon which they sail. New environmental laws, changing technology, management of diverse cultures, computer program competency, and human resource compliance are some of the many challenges that demand levels of knowledge and skill greater than previously required.
The modern mariner must be technically skilled and a competent business manager to boot.
"Can you really inspect a vessel's machinery on a routine visit"? Asked those bright people at Ulysses Systems recently.
Imagine going onboard a vessel on a typical superintendent visit. During your stay you need to make an assessment of the vessel and you have the relevant assessment forms to fill…
Περίπου δώδεκα χρόνια μετά την εφαρμογή του ISM Code και τη χρήση πολλαπλών παρεμφερών λογισμικών διαχείρισης, πόσο έχει αλλάξει η νοοτροπία της ναυτιλιακής βιομηχανίας ως προς τη διαχείριση πλοίων; Τι, τελικά, έφερε η συμμόρφωση με τον ISM Code; Μεγαλύτερη ασφάλεια, περισσότερη διαφάνεια, αλλαγή στο σύστημα ή στην ιεραρχία αποφάσεων; Ο κ. Δημήτρης Λύρας, ιδρυτής της Ulysses Systems, η οποία παίζει πρωτοποριακό και πρωταγωνιστικό ρόλο στον τομέα αυτό, απαντά σε όλα αυτά τα ερωτήματα, αναλύοντας το παρόν και εξετάζοντας το μέλλον της διαχείρισης πλοίων και την εξέλιξη του software
2009 was a successful year for Ulysses Systems seeing the addition of new companies Navigia Shipmangement BV (The Netherlands), Ceres LNG Management (Greece), Miverva Maritime S.A (Greece), Northern Marine Management Deutschland Gmbh & Co (Germany), Orion Bulkers Gmbh & Co. Kg (Germany),Graneis Do Brasil Maritima (Brazil), Omega Management Inc. (Greece), J.G Roussos Shipping S.A (Greece) as Ulysses clients. Task Assistant has proved that it succeeds in saving costs, as attested to by major ship-owners and ship managers who have no tolerance for money spent on productivity tools that do not work.
The main opportunity for ICT is to be a business enabler; since only reliable, good managed vessels will in crisis times get cargo – and this is exactly what EXMAR wants.
'Do less with more' – IT managers across the maritime industry may be familiar with slogans similar to this one, as budgets are slashed and costs cut. Christophe Vanneste and Ivan Renette, Exmar Shipmanagement, told Digital Ship about how they turned this 'mission impossible' into IT opportunity
HMD's standard chemical/product tanker designs were ordered with enhanced equipment for speed of turnaround. Ulysses Task Assistant has being installed in these modern vessels that are being delivered by Offen.
Παρά την μεγάλη κρίση στην ναυτιλικαή βιομηχανία, η Ulysses Systems, κατάφερε να αυξήσει σημαντικά το πελατολόγιό της. Με αυτό τον τρόπο απέδειξε ότι πολλές ναυτιλιακές αναγνωρίζουν το σημαντικό ρόλο που μπορεί να παίξει το λογισμικό Task Assistant στην μείωση των λειτουργικών εξόδων.
The addition this year of new clients Navigia Shipmanagement BV (The Netherlands), Ceres LNG Management (Greece), Minerva Maritime S.A (Greece), including Northern Marine Management (Deutschland) Gmbh & Co (Germany), Orion Bulkers Gmbh & Co. Kg (Germany), Graneis Do Brasil Maritima (Brazil) and Omega Management Inc. (Greece) has coincided with a climb in crew wages of 24%, nearly double that of the year before.
As it is known satellite communications & Information technology are of great importance for the effective and quality operation of shipping companies.
Digital Ship organized this year its conference to inform the IT executives of Greek shipping companies of the new products and services in this significant sector.
This year, the company has added new clients to its client rostrum. Managers should expect savings in the order of US$90,000 per vessel per year purely from minimising information gaps, the company notes.
Thus far this year, Ulysses Systems has added tanker and gas specialists Ceres LNG Management, Minerva Maritime and Omega Management among others to its customer base.
This expansion of its client database has coincided with a hike in crew wages of around 24%, nearly double that of the year before, the company said.
Thus far this year, Ulysses Systems has added tanker and gas specialists Ceres LNG Management, Minerva Maritime and Omega Management among others to its customer base.
LONDON 02 November 2009: The addition this year of new clients Navigia Shipmanagement BV (The Netherlands), Ceres LNG Management (Greece), Minerva Maritime S.A (Greece), including Northern Marine Management (Deutschland) Gmbh & Co (Germany), Orion Bulkers Gmbh & Co. Kg (Germany), Graneis Do Brasil Maritima (Brazil) and Omega Management Inc. (Greece) has coincided with a climb in crew wages of 24%, nearly double that of the year before.
The addition this year of new clients Navigia Shipmanagement BV (The Netherlands), Ceres LNG Management (Greece), Minerva Maritime S.A (Greece), including Northern Marine Management (Deutschland) Gmbh & Co (Germany), Orion Bulkers Gmbh & Co. Kg (Germany), Graneis Do Brasil Maritima (Brazil) and Omega Management Inc. (Greece) has coincided with a climb in crew wages of 24%, nearly double that of the year before.
In this Abstract from the article "Chemical/product tankers at the vanguard of German investments" Offen Tanker' s head Stephan Polomsky explains the benefits gained by using Task Assistant.
Indexing a report for its relevance to company processes, in the interest of showing that the company processes are well-taken care of, should strictly be a by-product of what officers and managers perceive as their primary work.
Any extra work is bureaucracy.
In the information age, data is abundant and statistics are everywhere. But why don't they help us make decisions better? Why do we keep blaming the data?
In a depressed market, as we are experiencing today, the strategic benefits of a well-implemented crew management system are equal to - if not more important than - reduction in administrative workload.But some crew member records, such as assessments, are not purely administrative. An assessment represents a critical part of an organisation's management and often takes into account day-to-day activities and other performance metrics.Therefore should be viewed both as part of the quality management system and as part of crew record keeping.
In life there are few technologies that can really provide everything you ever wanted – and in shipping this is usually no different. Is it possible to have a one-size fits all approach that covers everyone's needs?
The significant contribution that IT can make in avoiding errors is based on sharing experience and implementing practices refined by experience. IT should apply predictability and continuous improvement to management operations. People often do not remember the right experience at the right time unless they have practiced for years. After a black out, a duty engineer will rarely check the oil before starting another generator. Technology that understands shipping procedures can help with that. The process of being reminded about what to do or about what has happened in the past at the right time, is rarely well thought-out. The right reminder at the right time is essential to efficient operation.
In the information age, the information collection problem having been solved, what we now need is to solve the information categorization problem. Never was this more relevant than today when the obstacle of access to information is behind us.
At Ulysses we have built a model within our software that makes it easy to apply the right categories to data without burdening the user with huge lists of potentially relevant criteria that take more time to record than it is worth.
The introduction of software must improve efficiency of process and human performance. Most software applications do not distinguish who is the appropriate user for each feature or process stage. This makes them hard to use because all users wade through all the features until they find the ones meant for them. A well-designed product like Task Assistant which has easy to use and easy to understand configuration means that it can be operated to a very extensive degree by non IT specialist client personnel. Doing this work without reliance on vendors is a tremendous logistic aid to the success of software.
Performance support software in a business is supposed to increase each person's awareness to the extent needed for him or her to perform optimally and make the best decisions. The kind of support required in the maritime industry ranges from decisions to enter a port in fog, to planning a repair and to buying spares.
A key reason for scepticism about information management solutions stems from usability, or lack thereof, and the difficulty in measuring it, argues Dimitris Lyras.
Anyone who has read management books has probably heard about how leading companies manage information in order to accelerate decision-making, preparation, efficiency etc
A low stock market and a low charter market are environments when good theory is found interesting but rarely adopted. In such an environment, why pay now for something hopefully attainable later, when the company is barely overcoming costs today?
Information technology can significantly support decision making and assist in improving processes in shipping so as to make a company operate better than its competitors, especially during a low market period.
Is monitoring via software more or less important for shipping company when the market is low and the global economyis suffering? Improved efficiency through the availability of better information and data can be a key element in improving performance and lowering costs, writes Panteleimon Pantelis, director, Ulysses Systems
Performance support software in management is meant to increase each person's awareness in a business to the extent needed for him or her to perform optimally and make optimum decisions. Software is the most complex tool we use, so usability can become the primary issue in software.
Software designer Ulysses Systems has added several shipping companies, including Northern Marine Management (Deutschland) and tanker manager Omega Management, to its client portfolio recently.
LONDON 26 Mar 2009: With the addition of new clients including Graneis Do Brasil Maritima (Brazil), Orion Bulkers Gmbh & Co. Kg (Germany), Northern Marine Management (Deutschland) Gmbh & Co (Germany), and Omega Management Inc. (Greece), Ulysses' Task Assistant has proven itself as a vital tool for streamlining information and minimizing excessive user burdens.
Superintendents, surveyors, continuity and a planned approach to maintenance have helped ensure that the 1983 Sunderland built bulk carrier 'George Lyras' successfully completed its fifth special survey in December. Many ships pass their fifth special survey but after 25 years of classification the Lloyd's Register classed George Lyras did more than pass. 'The ship is in excellent condition. She competes in the same market place as new ships,' said Lyras Shipping Director, Dimitris Lyras.
Performance support software in management is meant to increase each person's awareness in a business to the extent needed for him or her to perform optimally and make optimum decisions. The kind of support we are discussing in the maritime industry ranges from decisions to enter a port in fog to planning a repair to buying spares.
We need the performance support aspect to justify the outlay (beyond compliance) and connect to the financial controller.
With the addition of new clients, such as Granis du Brazil and others that will be announced shortly in Greece and elsewhere, Ulysses' Task Assistant is rapidly gaining recognition as a vital tool for streamlining information and minimizing excessive user burdens. With its focus on "Usability," Task Assistant helps achieve understanding and coordination through the use of a Human Interaction Management System. By providing correct information to users in a timely and instinctive manner, crews can efficiently and safely carry out tasks at each stage of a process.
Panteleimon Pantelis Director of Ulysses Systems discusses how maritime applications must be converted into tools that are actually used for the recording of information by adding significant enhancements to their usability and convenience. The vital factor to achieve this is to design a software that follows common sense.
Ulysses Systems, the London-based software house that specialises in shipping, has forged a partnership with Orca of Tokyo to expand sales and boost its service to clients in the Japanese market, writes Nigel Lowry.
As of early January 2009, Ulysses Systems and Orca Company of Japan have further enhanced their partnership by combining their current resources and relocating to the Orca office.
Ulysses Systems has further enhanced its partnership with Japanese IT specialist Orca.
Ulysses Systems and Orca Company of Japan have announced that they will be extending their partnership in the region by combining their current resources and relocating some Ulysses operations to Orca's offices.
LONDON 27 January 2009: Ulysses Systems is pleased to announce that as of early January 2009, Ulysses Systems and Orca Company of Japan will be further enhancing their partnership by combining their current resources and relocating to the Orca office.
A low stock market and a low charter market are environments when good theory is found interesting but rarely adopted. In such an environment, why pay now for something hopefully attainable later, when the company is barely overcoming costs today?
In the shipping business, an information-centric organisation could be described as one that pays a lot of attention to how information is internally distributed and disseminated, an organisation that distributes information to the right person at the right time, without spending tremendous conscious effort achieving this.
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LONDON 05 November 2008: The University Research Institute of Applied Communication and the New Technologies Laboratory in Communication, Education and the Mass Media of the University of Athens will host a series of events between 10 and 14 of November 2008 to commemorate World Usability Day. Events will include: conferences, workshops, case studies, publications, instructions, good practices, dissemination of conclusions, etc.
These events will cover the whole range of Usability and Accessibility issues in the context of Transportation, the theme of World Usability Day 2008.
Mr. Dimitri Lyras (Managing Director, Lyras Shipping and Advisor to the Board of Directors of Ulysses Systems) will be in attendance to present a speech titled:
"Usability in Enterprise Software"
It's about people and how they have been thinking and collaborating for hundreds of thousands of years.
Leading software developer Ulysses Systems has continued to develop its fully integrated system – Task Assistant - for both shipboard and shoreside use.
Purchasing a software system for any company can be an expensive business, and has potentially disastrous consequences if a poor choice is made. Having a well thought-out procedure is the first step in conquering the Everest of IT selection, writes Martin Nygate, Ulysses Systems.
There are few new and interesting problems. Shipping doesn't change much. However, collisions and machinery damage occurs more frequently in inexperienced companies. Why do they occur more frequently in companies with inexperienced supervisors or disjointed management? Clearly, management practices affect risk.
How can technology help?
Applied in the right way, a knowledge management system can help reduce risk and avoid inefficiency, writes Dimitris Lyras.
The successful selection process of software is as different from the established and conventional process of purchasing goods as to merit new and different ways of thinking. With a sensible and relevant procedure in place, we can avoid the pitfalls experienced by many companies and have confidence in buying the right software for your company - and yourself.
The oil and gas industry frequently complains that its efforts to introduce collaborative working tools a being held back by people. Is something going wrong here? By Dimitris Lyras
London head quartered Ulysses systems, has supplied software solutions to ship-owners and ship managers over the past 12 years. Its Task assistant intuitive software, the recipient of the Seatrade Award for Innovation 2000, is designed to facilitate multi tasking users and require minimal training. It is said to increase efficiency as it integrates complete functionality into one interface convention.
Software investment is driven by various drivers, both internal and external. Regulatory pressures, transparency, access to strategic information, and even the simple desire to align your company with your industry which has already invested in a software solution.
So how do I make sure that I buy the right software for my company?
An effective software-based reporting methodology should eliminate unnecessary paperwork while allowing an operator to demonstrate competence, argues Mr. Dimitri Lyras
Alerting people about potential disasters related to things they are doing at the moment, because others are doing conflicting things at the same moment, is a seriously important idea.
People have been managing risk for ages. Risk management is not a science. It is a process and smart software can enormously improve this process.
As crews are required to memkorise increasing volumes of safety and procedural information, an innovative software tool aims to tell personnel what they need to know when they need it.
Superintendents are not exactly free from preoccupations, or of the fear of omissions that might prove critical. However a well thought out solution to the problem, such as Task Assistant, helps portray a company in the best light without adding needless bureaucracy.
Ulysses Systems target is to use information to support human performance and demonstrable competence without building bureaucracy
Given the volatile and quick moving nature of the shipping industry, owners and managers are constantly seeking ways to improve the way they operate their ships and move their cargo. Since one of the keys to any successful operation is timely coordination between the shipping company's office and the vessel, finding ways to communicate effectively and speedily is crucial. Or so say the experts.
Information extracted for co-ordination purposes should be a byproduct of what the stakeholders perceive as their primary work. Any extra work to inform others is bureaucracy. Moreover, information delivered for co-ordination purposes must be delivered in an easy to understand manner and at the time of need to right people.
Machines are getting better and smarter and by smarter it means operating more like humans. For his new pioneer project, Professor Schank tells Outlook that what he does is based on a simple practice applied to humans by sharing your experience with your colleagues and with fellow men and learning by doing so.
Exmar Shipmanagement knew that it needed a new planned maintenance system, but problems with previous software installations meant that a new approach was necessary. Digital Ship spoke to René Jungbluth, technical director with Exmar, about the company's approach to this PMS project
Commitment or compliance, lack of consistency in oil major treatment,and confusing wording - some of the issues which arose in TANKEROperator's TMSA conference held during Digital Ship Singapore in September. Tanker company safety managers and oil majors both agree that you should not try tocomply with TMSA. "Oil majors are looking for commitment, not just compliance," said Captain Dinesh Pradhan, marine manager, Teekay Singapore. "You have to show them the commitment is there." "TMSA is a guide, a standard, a tool and most importantly an opportunity. You can better your organisation. If we have the attitude, we have no choice – we have to do it, then we are just making trouble for ourselves."
In the last 12 years, a lot of things have changed! Vetting, TMSA, port state audits with teeth, pre-approved dry-dock plans, new building plan approvals, software system project management, fuel management, emissions! So is there any way to improve the superintendent's colour from gray to something healthier looking?
How Task Assistant, helps portray a company in the best light without adding needless bureaucracy?
Maritime software company Ulysses Systems is improving its software updating process, so users can do more updating by satellite instead of by CD.
Regulations and port controls are placing an ever-heavier burden of administration on crews. For many crew members, this type of work seems far removed from the practical seafaring that is their first love, and the time needed to complete such ''office'' tasks is often resented as a distraction from their ''proper job''.
TANKER Operator's one day conference in Dubai on 18th April, with speakers from Emarat Maritime, NYK Line, Mid East Shipmanagement, Vela, Oasis Maritime,International Tanker Management (ITM) and ABS, was the scene of much lively discussion about how the tanker industry is evolving. Karl Jeffery reports.
There is no doubt that if you are concentrating on one area intensely something may slip by in another. But our industry is not very forgiving. Minor overlooked items can affect terminal relationships and immediately affect clearances for future business. Worse still, an improperly managed defect discovered by the coast guard can begin a long and expensive process with the coast guard.
Can you rely on people to consciously look for these warnings, to know that any warnings exist to begin with, or even to know the appropriate document titles?
Dimitris Lyras, chairman of Lyras hipping, spoke about the effects of technology on productivity in the ship management sector, and how to prioritise the technology needs within an organisation.
THE ADVENT OF TMSA has fuelled a huge amount of debate about what it means to be a ''quality vessel operator''. Dimitris Lyras, director, Lyras Shipping, and chairman of the Tanker Operator TMSA conference, explained to the audience how he has noted a gradual change in attitudes to the initiative over the past two years.
The second in our series of one-day tanker conferences takes place in Dubai on 18th April. Under the title of ''Evolution in Tanker Operations'', this full-day conference will take place at the Jumeirah Beach Hotel, chaired as usual by Lyras Shipping director Dimitris Lyras.
A planned maintenance system has lately been seen as a system to satisfy TMSA. Some companies have for a long time believed it is way to maintain information and know-how and to present it to interested parties at the time of need. But just as many have never believed it, says Ulysses Systems.
OSG's IT for tanker safety (Digital ship, Jan-Feb 2007, p.1-4) Capt. Panos Hatzikyriakos, head of safety, quality and environment with Greek tanker giant OSG, talked about some of the IT systems OSG uses at Tanker Operator's recent TMSA conference in Athens, that chaired by Mr. Dimitris Lyras and sponsored by Ulysses Systems
The benefits arising from the adoption of a well-written planned maintenance system can be divided in two categories: those of efficiency and those of prevention. Like any good solution it must either increase efficiency of the people involved or improve a process.
The managing director of Tomasos Brothers, Mr. Constantinos Tomasos gave to ELNABI some aspects regarding the user perspective
There is no difference between TMSA and any good management practice. For the software producer the challenge is to achieve maximum time saving in achieving awareness, with minimum user preoccupation in system understanding and system management. System preoccupation obstructs focus on the business issues
The naysayers claimed that ship management systems would struggle to take off, but a glimpse at the maritime sector shows growing adoption of such organisational tools. But despite the advantages, how badly do all managers really need them?
As software solutions become more intelligent, simplicity for end-users and safe transfer of data become important. A select number of ICT providers contacted by Cyprus Shipmanagement Alert give their perspective on the maritime industry, showcasing options and identifying industry trends. They are PrimeTel, the alternative network solution operator, and software development houses Ms Logistik Systeme, SOFTimpact, Ulysses Systems and World-Link Communications.
Conventional document management systems and corporate portals were never designed as support tools to enhance peoples' performance in the organization. They were designed to overcome the distance and logistics of controlling documents and the password, access obstacles for many different systems in large organisations.
To support users in promoting consistency and continuous improvement, document management systems and corporate portals will need to be fitted with rich enterprise models tailored to each industry through intense modelling of the knowledge structures within each industry.
When did you last see a colleague look down in a meeting and read e-mails from his handheld PDA phone instead of carefully listening to what was being said in the meeting? Probably very recently. This all-too-common scenario demonstrates an important reality; what is the lesson learnt? The widespread use of e-mail today confirms that Information Technology is vital to efficient coordination. The proper management of information can therefore save the company time and money. In an interview to Outlook, Panteleimon Pantelis, Service Director of Ulysses Systems, explains in a simple and comprehensible manner- just like Ulysses' programs- and tangibly, we would say, how a company can benefit from the use of professional software
The development of satellite and software services has been extremely increased during the last few years in the Greek shipping industry. This year's Digital Ship in Athens gave the opportunity to shipping IT executives to examine all these new progresses. The seminar opened Mr. Nikitas Nikitakos president of AMMITEC.
User convenience is the key to effective information management and significantly reduced operational costs. Systems must have the capacity to organize all relevant data, but as the marine industry has demonstrated time and time again, people cannot be coerced into reporting, or learning how to use a new system. Anyone can speak to the advantages of his software, but the bottom line is how the software performs in the field. Ulysses remains on the cutting edge of user-friendly software, as TA continues to lay the groundwork for better enterprise results.
Digital Ship held a one-day conference during the SMM trade show in Hamburg, to discuss utilizes technology to create a higher level of usability in shipboard systems. Panteleimon Pantelis, services director, Ulysses Systems, spoke about his company's approach to making software more user-friendly.
Farzin Karma, managing director Asia Pacific Ulysses Systems, gave a presentation examining how we can make software more user friendly for today's seafarers.
TANKEROperator organised another in its successful series of conferences about the Tanker Management Self Assessment (TMSA) code, produced by oil majors as a means of encouraging shipping companies to continually improve their management systems. The latest conference was held recently in Singapore. The following are a few extracts from the conference where they directly apply to shipmanagement. Ulysses Systems was the main sponsor of the event. Mr. Dimitri Lyras advisor to the board of directors of Ulysses, was the chairman of the conference.
There are so many concurrent risks at each stage of operation for a shipping fleet that even frequent meetings with the most experienced personnel there to guide newer employees, is not sufficient to ensure that reminders are given for all proximate risks.
How can the Task Assistant can help?
Effective documents require: Appropriate Content, Timeliness, Awareness of the forms.
How realistic or rational is it to expect people to remember the right form if there are different checklists for each cargo/voyage?
In reality, the storage, retrieval, and delivery of documents is only a small aspect of the success of using documents.
What else do we really need?
Is Task Orientation a solution in knowledge management?
Is knowledge management a powerful tool for improving quality shipping operations or just another IT-driven buzzword? Neville Smith investigates.
Maritime software company Ulysses Systems has experienced seven consecutive quarters of sales growth and expects 2006 sales to be three times 2005 sales. We talked to VP sales and marketing Martin Nygate
Ulysses Systems has reported 6 new clients
Ulysses Systems makes systems which structure information and co-ordinate activities in the oil tanker industry, both on ship and shore. Could the concept work in the oil and gas industry?
Task Assistant is rapidly gaining recognition as a vital tool for streamlining information and minimizing excessive user burdens. With its focus on "Usability," Task Assistant helps achieve understanding and coordination through the use of a Human Interaction Management System.
Task Assistant is rapidly gaining recognition as a vital tool for streamlining information and minimizing excessive user burdens.
Effective information management is dependent primarily on perceived convenience. Information systems should assist people on board to make obscure information easy to find without preoccupying the user; to make reporting easy to understand and complete even under duress; to make written instructions clear and relevant to the task at hand; to ensure the expediency and accuracy of data transactions in light of stressful situations
'Εξι νέους πελάτες απόκτησε πρόσφατα η Ulysses κερδίζοντας όλο και περισσότερο τόσο την ελληνική όσο και τη διεθνή αναγνώριση.
Full report from the TMSA in Tanker Operations conference in Singapore, organized by Tanker Operator, about the oil majors' new scheme to encourage risk management in tanker operations. The event was sponsored by Ulysses Systems and chaired by Mr. Dimitri Lyras Advisor to the Board of Directors of Ulysses Systems.
Conventional training methods do not guarantee memorization or familiarity with a company's manuals or procedures. Instead, this incomplete training leads to situations wherein trainees have to repeat training onboard in the event of a change of the safety management system.
Even with detailed manuals, current training methods are not sufficient to ensure that users will successfully identify an interrelation between procedures if they are not linked to tasks. Consequently, these training methods do not guarantee correct prioritization at the point of decision making, which can lead to accidents and legal liabilities.
One should also keep in mind that manuals, which are more detailed, will result in longer training periods and greater training costs.
LONDON 24 May 2006: As shipping companies are faced with exponentially increasing regulation and instances of criminalization, the only way to handle the burden in an economically viable and efficient manner is excellent information management
Ulysses Systems claims to have experienced a significant upturn in interest in its electronic management platform since summer last year, a factor which Dimitri Lyras, advisor to Ulysses' board of directors, accredits to "people attempting to get to grips with the Tanker Management and Self-Assessment [TMSA] programme".
For the past 10 years, Ulysses Systems has been an industry leading software company providing technological business services to the marine industry based on advanced telecommunication and information. The vision of this independent company, supported by private investment, with offices in London, Piraeus, Singapore, India and the United States, is to design software systems that understand how human beings perceive and process information. In other words, software that works the way people do. Mr. Panteleimon Pantelis spoke about Ulysses Systems in Economic Outlook
The most serious scrutiny and fines understandably address issues not pertaining to isolated crew errors, but rather significant omissions in the planning and execution of ship management. Moreover, it has been the operator, instead of the owner, who has been more frequently targeted by authorities in recent incidents. A further consequence is a substantial loss of credibility in the eyes of regulators and legislators. This reinforces the perception held by many governments that further regulation of the industry is a necessity.
Above all, the criminalisation of seafarers who have long relied on procedures and practices, which are no longer deemed acceptable by external shareholders, remains the most significant threat.
Farzin Karma, managing director, Ulysses Systems Singapore, during the Digital Ship Conference in Dubai spoke about the continuing increase in seafarer tasks, and the necessity of introducing better tools to assist them.
Late last year, software house Ulysses Systems announced that Transocean Shipmanagement, OSG, Naftomar Shipping & Trading, Arcadia Ship Management, Aegean Bulk, Pioneer Tankers, New Asian Shipping, Orient Marine had signed up as clients.
ΤΗΝ ΕΜΠΙΣΤΟΣΥΝΗ της ελληνικής ναυτιλιακής κοινότητας κερδίζει διαρκώς n Ulysses Systems. Η εταιρεία, με τα συστήματα πληροφορικής που έχει αναπτύξει, βοηθά τις ναυτιλιακές εταιρείες να ξεπεράσουν όλα τα προβλήματα ηλεκτρονικής διαχείρισης και...
Tanker operator newspaper and Ulysses Systems organized an interesting and informative TMSA seminar.
With affordable broadband connections looking likely to become a norm in a very near future, monitoring shipboard management real-time ashore should be as straightforward as clicking online.
A good shipboard management system should save both time and money but, with so many systems to choose from, the process of identifying the right one for your company can be confusing and difficult.
The stream of new regulations seems endless and each brings with it the need to make staff and seafarers aware of new requirements and enable them to manage their new responsibilities as well as their existing tasks.
When inviting a master to comment οn how his or her role has changed over the years you can almost guarantee that the number-one bone of contention will be the issue of increasing levels of paperwork.
Recent discussions about TMSA have brought a variety of concerns to the surface. No doubt, training, risk management, crew retention, defects reporting, planned maintenance and other requirements are attracting attention. As with any management code, using existing company strengths and building on these is a practical way to start. To this end Ulysses has to make it clear to its customers in which part of the undertaking we are able to help.
«Με πρόχειρους υπολογισμούς είναι μαζεμένοι εδώ εφοπλιστές με συνολικό κεφάλαιο 100 δισεκατομμυρίων δολαρίων το λιγότερο».Το σχόλιο ανήκει σε τραπεζίτη ο οποίος θαύμαζε και αυτός το θέαμα σε κεντρικό ξενοδοχείο της Αθήνας.
Speakers from NYK Shipmanagement, OSG, Athenian, Andriaki, Transocean and Seaworld Trading showed broad support for the oil companies'TMSA initiative, with some reservations; and estimated the additional costs at up to $70,000 per vessel per year...
The prizes of Lloyd's List aim at honoring the best companies of the Greek shipping and, through them, our shipping the world's top power.
Νέα ηχηρά ονόματα εταιριών προστέθηκαν στον κατάλογο πελατών της Ulysses Systems
Ulysses Systems announced that Transocean Shipmanagement, OSG, Naftomar Shipping & Trading Co. Ltd, Arcadia Ship Management, Aegean Bulk Co. lnc. Pioneer Tankers, New Asian Shipping Co., Orient Marine Cο haνe joined their roster of clients
Michael Grey expresses his views regarding the bureaucracy in shipping industry.
Η Ulysses Systems που σήμερα μετρά περισσότερους από 50 πελάτες παγκοσμίως, ιδρύθηκε το 1996 με έδρα το Λονδίνο και έχει γραφεία στο Λονδίνο, τον Πειραιά, τη Σιγκαπούρη, τη Βομβάη και το Detroit των ΗΠΑ.
H Ulysses Systems ανακοίνωσε οτι, οι Transocean Shipmanagement, OSG, Naftomar Shipping & Trading Co. Ltd, Arcadia Shipmanagement, Aegean Bulk Co. Ltd, New Asian Shipping Co., Orient Marine Co. Ltd., προστέθηκαν στον κατάλογο των πελατών της.
Σε μιά ιδιαίτερα και εντυπωσιακή ατμόσφαιρα δόθηκαν και φέτος τα δεύτερα βραβεία LIoyd's List. Τα βραβεία στοχεύουν στο να τιμήσουν τους καλύτερους της ελληνικής ναυτιλίας και στο πρόσωπο αυτών όλη την ναυτιλία μας πρώτη δύναμη στον κόσμο.
The top Greek shipping personalities, companies and organizations of 2005 were honoured in a glittering gala dinner at the Athenaeum InterContinental Hotel on Friday, November 25, at the 2nd Annual Lloyd's List Greek Shipping Awards.
Το 2o Ετήσιο Συμπόσιο με τίτλο...
Ulysses System announced on early December that Transocean Shipmanagement, OSG, Naftomar Shipping & Trading Co. Ltd, Arcadia Ship Management, Aegean Bulk Co. Inc., Pioneer Tankers, New Asian Shipping Co., Orient Marine Co have joined their roster of clients. The successes of Ulysses, which SHIPPING is continuously reporting over the last eight years, doesn't surprise us at all, as the company steadily improves its existing software and in general its services to the international maritime industry.
Η Ulysses Systems ανακοίνωσε οτι, οι Transocean Shipmanagement, OSG, Naftomar Shipping & Trading Co. Ltd., Arcadia Shipmanagement, Aegean Bulk Cο.Ltd, New Asian Shipping Co., Orient Marine Cο. Ltd., προστέθηκαν στον κατάλογο των πελατών της
Lloyd's List Greek Shipping Awards 2005 - Ulysses Systems is the winner for the Technical Innovation Award 2005 which was sponsored by Chevron Fuel & Marine Marketing.
E sempre una bella circostanza quando rappresentanti di compagnie armatrici e rappresentanti di banche e organizzazioni finanziarie si incontrano, soprattutto in un periodo di particolare euforia e di sviluppo.
It is beginning to be widely accepted that there will be a significant cost to justifying the good practices of in house management in accordance with TMSA stipulations. Figures of $50,000 to $70,000 per vessel have been discussed. This is seen as a high price to pay for those who have continuously been trying their utmost to provide an economic and demonstrably responsible service.
Training and retraining are no doubt big parts of the TSMA budget. Risk management training is practically compulsory, while the required cultural change from time revered cost control to demonstrating competence is optional, but who can really avoid it?
SEVEN companies more have been added to Ulysses' roster of clients.
Ulysses Systems have added new companies to its roster of clients
Ulysses Systems announced that Transocean Shipmanagement, OSG, Naftomar Shipping & Trading Co. Ltd, Arcadia Ship Management, Aegean Bulk Co. Inc., Pioneer Tankers, New Asian Shipping Co., Orient Marine Co have joined their roster of clients. Due to the general increase in the number of the new vessels on one hand, and the current interest in companies going public and becoming larger through mergers and acquisitions on the other hand, the pressures of accountability have jointly contributed to this increase in sales for the company.
The second major TankerOperator conference specifically addressing the Tanker Management Self-Assessment scheme (TMSA) was held in Rotterdam earlier this month at the Maritime Europort expo.
Shipboard IT applications, supporting shipboard computers from shore, and planned maintenance systems and purchasing systems: Some of the issues from the afternoon sessions of the Digital Ship Hong Kong conference.
Frighteningly high tanker operating costs are associated with complying with TMSA scheme, leading tanker owners claim
LONDON 05 December 2005: Ulysses' Task Assistant works closely with each of their clients to help them effectively achieve the needs of most of the internal management requirements recently installed by OCIMF and TMSA.
Some 1,100 shipping people from Greece and abroad gathered November 25 in Athens to celebrate the Greek maritime industry and honour some of those who have played a role in influencing many of its achievements.
Η ΕΛΛΗΝΙΚΗ ναυτιλία στο σύνολο της τιμήθηκε στο πρόσωπο ορισμένων από τους σπουδαιότερους εκπροσώπους της στη διάρκεια της τελετής απονομής των «Lloyd's List Greek Shipping Awards» που για δεύτερη χρονιά οργάνωσε στην Αθήνα η Lloyd's List.
Ulysses Systems, was the winner of the Technical Innovation Award for its Task Assistant software suite in the Lloyd's List Greek Shipping Awards 2005.
TankerOperator's one day conference during the recent Nor-Shipping event was a huge success with almost 70 tanker experts packing the room.
Tanker Operator ran a one day conference at Norshipping about the oil companies Tanker Management Self Assessment scheme (TMSA), including software tools which can help tanker operators to improve their operations and improve management control.
When we fumble around looking for the right way to organise our documents or find the right function in the software, we interfere with the real job we are actually trying to execute via the software. Unless the software interaction can work subconsciously the user will have to concentrate on the filing or retrieval whilst solving a serious business problem. Ever tried filing or retrieving a document while talking to someone on the telephone? It takes a lot longer, and in the case of filing you may file it in the wrong place.
An effective article by Michael Grey, featuring the predicament of shipmasters overwhelmed by paperwork and its administration and featuring Mr. Dimitri Lyras' view on how software is the sensible business solution to the problem.
Like any industry in the midst of its greatest rate period of development, the software industry comes up with important sweeping innovations every so often. This creates a tidal wave of change every few years. PC's, the Internet, processors, memory chips etc have given rise to tremendous changes in generic across industry software platforms. Software vendors take these sweeping underlying platform developments and apply them to the different industries they service. There is no doubt that this evolution will continue, especially in the marine industry where some of the underlying innovations introduce much new value.
Dr. Stuart May, Chief of Product Design at Ulysses Systems discusses of how future maritime software will be geared around, improving productivity of different employees, making it easier to co-ordinate different tasks and gather accurate data.
This is a short discussion on what Ulysses can best do for you to help address TMSA effectively, cost efficiently, and as far as possible without unnecessarily occupying the attention of your valuable colleagues
ELNABI, Issue 376, April 2005-Special Report,Greek Oil Tanker Industry p.40
Ulysses' Task Assistant helps ship managers face new operating requirements such as OCIMF's Tanker Management and Self Assesment. TA is easy to use and deployment is as rapid. Customers of Ulysses appreciate this and comment accordingly.
Η Ulysses Systems μπαίνει δυναμικά στον χώρο των Tankers και LNG...
Will the introduction of TMSA lead to shipping companies being valued more on quality of operation rather than commodity value of vessels? By Dimitris lyras
In recent weeks, K-line, Dioryx, Liquimar and Columbia Shipmanagement have all contracted to use Task Assistant.
The question is : "should companies use an Excel spreadsheet or a planned maintenance software system?"
Many companies have got by with Excel spreadsheets as schedulers for many years, and find that this allows adequate scheduling co-ordination.When confronted with the decision to purchase a more comprehensive planned maintenance system their reaction is, "why upset something that works, and why burden the crew with even more clerical work?"
A full software planned maintenance system should save considerable time on board and ashore, because it should remove a lot of the clerical work already done by chief engineers. This is outlined below
Golar Management, which operates 13 LNG tankers, says it does not anticipate any problems from the OCIMF TMSA (Tanker Management Self Assessment) scheme, because it asks for things which Golar does already.
Ulysses' Task Assistant (TA) software helps ship managers face new operating requirements such as OCIMF's Tanker Management Self Assessment requirements without further burdening seafarers.
The Oil Companies International Marine Forum (OCIMF) has a requirement for tanker operators to use computerized planned maintenance systems, if they want to score a level 2 under TMSA's
Η «Dioryx», η «Lίquimar», η «CoIumbia Shipmanagement» και η «K-Lίne» είναι οι πελάτες που υπέγραψαν πρόσφατα με την «UIysses Systems» συμφωνία για την εφαρμογή του Task Assistant.
Maritime software company Ulysses Systems reports that it has signed up shipping companies M.O Ship Management, TECTO, Iino Marine Services, World Tankers and Andriaki Shipmanagement as clients for its Task Assistant.
During the Digital Ship Conference in Athens, Mr.Dimitris Lyras, special advisor to Ulysses Systems, reviewed the decision-making processes, which ship owners go through when deciding whether to install software systems.
Eliminating confusion with regard to IT in shipping is the target of Task Assistant. Mr. Panteleimon Pantelis Director of Ulysses Systems is discussing of how IT and Task Assistant can help shipowners to manage the risks
'A stock listing is seen as a very coveted end for many shipping companies, there are unfortunately some obstacles as far as the stock markets rewarding real management expertise'. Mr. Dimitris Lyras, Advisor to the board of Directors of Ulysses Systems presents his views on monitoring the performance of Stock Listed Shipping Companies.br\>
London based Golar Management, which operates 13 LNG tankers, recently won plaudits in an oil major audit, for its effective use of shipmanagement software.www.golargas.com
Capt. Michalis Hatzimanolis, Marine Consultant of Ulysses Systems addresses issues of concern regarding the role of technology in shipping industry today.
Οι διαχειριστές δεξαμενόπλοιων χρειάζονται συστήματα πληροφορικής, που θα τους επιτρέψουν να συντονίσουν τις απαιτήσεις ποιότητας, ασφάλειας και διαχείρισης ώστε να αντιμετωπίσουν τις προκλήσεις που παρουσιάζονται.
A well-designed product has easy to use and easy to understand configuration means that can be operation to a very extensive degree by non IT specialist client personnel. Doing this work without reliance on vendors is a tremendous logistic aid to the success of software.
Moreover, the ability to eliminate middlemen in the initial or refining stages of configuration is paramount to maintaining an up to date and credible information base which in turn is essential to success. A marine software system with rudimentary configuration facilities will likely be as successful as a bulk carrier without in built facilities for machinery overhaul.
New requirements from the Oil Majors are making the business of operating ships tougher than ever Ulysses is helping shipmanagers overcome these new challenges M.O Ship Management , TECTO, Iino Marine Services, World Tankers and Andriaki Shipmanagement are all new clients for Task Assistant, Ulysses System's shipmanagement software 5th December 2004 Shipmanagers need software systems that enable them to co-ordinate the quality, safety and 0perational requirements they now face.
In this discussion we illustrate the extra level of co-ordination that is required to make sure that defects, change management, risk management and incident investigation do not cause confusion and do not generate inconsistencies in reporting and awareness.
Οι vέες απαιτήσεις που προβάλλουv όλο και περισσότερο με τηv πάροδο τωv ετώv οι Οίl Majors, κάvουvτη διαχείριση τωv δεξαμεvόπλοιωv δυσκολότερη όσο ποτέ στο παρελθόv. Τις δυσκολίες αυτές έρχεται vα βοηθήσει τους διαχειριστές τωv δεξαμεvόπλοιωv η «Ulysses Systems», με το ...
World Tankers and Andriaki Shipmanagement are among the shipping companies to most recently adopt Task Assistant
SHIPMANAGEMENT software specialist Ulysses Systems has announced that Japanese shipping major M.O Ship Management is using its Task Assistant program. Other recent clients include Tecto, Iino Marine Services, World Tankers and Andriaki Shipmanagement, writes David Osler
LONDON 05 December 2004: Ulysses is helping shipmanagers overcome these new challenges. Mitsui O.S.K, TECTO, Iino Kaiun, World Tankers and Andriaki Shipmanagement are all new clients for Task Assistant™, Ulysses System's shipmanagement software
Enterprise software functionality is vastly more extensive than a mobile phone functionality and therefore much more dependent on Usability for busy users. Also in both cases, confused users can resort to previous lower productivity but intuitive methods to bypass awkward functionality. Therefore the effect of usability of adoption, utilisation and ROI is paramount.
The below is a translation of a published interview of Mr. Hondos by the Editor of the Efoplistis Magazine Mrs. Armogeni. Mr. Nicholas Hondos took over as CEO of Athenian Sea Carriers (with Mr. Minos Kiriakou as the owner) the summer of 1999. From 1994 until June of 1999 he has taken various prestigious post in places like the American Classification Society ABS in Greece and the Middle East. He sponsored as a business development director in the shipping sector for Europe and the Middle East. Beforehand he had worked in various positions at Siros's shipyard Neorion for 13 years.
In our last circular we pointed out the importance of Usability in ensuring that the Return on Investment expected of a software purchase is realized. In this document we will look at the costs.
Mr Lyras is Advisor to the board especially on marine matters for Ulysses Systems: Ulysses System is a marine Software Company based in the UK. Ulysses builds shipping software and has a number of clients such as: Eletson and BP.
Software provider claims Task Assistant could save a medium-sized fleet as much as $85,000 a vessel each year, writes Neville Smith
Do we really expect officers on board to go through searches and retrievals for all these items of information?How reliably will this happen when the master has to make sure a new officer becomes familiar with this information?What happens when there is a reason to be preoccupied with a non-routine but not unexpected issue like a crew health problem or a port state inspection? What is the effect for a ship management company of inefficient handling of reference information and verification information for ISM and ISPS?
Can software assist?
Mariners have little tolerance for things that do not work well at sea, so budgets for maritime software are often justifiably delayed by apprehension as to whether the solution will really work. More IT friendly companies will worry whether the benefit will come along soon enough to justify the financial pain which will be felt immediately.
How often a shipboard incident, a vetting problem, a machinery breakdown or human error, is something you could have anticipated but didn't? It is rare that an accident is caused by truly new factors. The challenge for managers is to disseminate information and shared experience across their fleets in a way that helps prevent incidents. How is it possible to train crews so that the right information reaches the right person at the right time? Even if the cause of an accident or problem is new how do you effectively share that knowledge?
Introduced with the shortest lead-time yet, the ISPS Code requires managers to find the time and money to ensure compliance by the deadline and then continued compliance, year after year. How can Managers cope with the ISPS Code and ensure that they remain on top of all compliance areas, without unrecoverable out of pocket expense?
Speaking at Nor-Shipping last week, Dimitris Lyras questioned whether shipmanagers are going to be able to comply with new regulations unless they develop a new approach to management systems.
With new developments in ship technology, strict procedures for safety and security as well as endless checklists, forms and certificates, there are plenty of reasons to send mariners on training courses. So why add to their already heavy workload training on using complicated software?
The cost of ship-shore software is relatively insignificant for a shipping company when one considers the numerous potential benefits that a quality marine software system can deliver. In fact, software is potentially one of the best investments a shipping line can make in terms of Return On Investment. So why does it face such a great deal of attention and scrutiny?
TOKYO 20 January 2003: Fuji Trading Company, Ltd, and Ulysses Systems, Inc. have signed a strategic business alliance to jointly market, distribute and support the Ulysses Systems' Task Assistant product suite in Japan.
The operators have to ask themselves, how would they revise their management ideas so as to look good in an incident in today's media environment. We could plausibly make the assumption that in an industry where failure is unacceptable and success is taken for granted, records demonstrating due diligence are the only way to stand up to scrutiny in an inevitable incident. Any audit taken in the interim must scrutinize the continuous application of diligence.
LONDON 09 January 2003: To ensure best practice in quality and safety management, CSX Lines announced today its decision to deploy the Task Assistant' Quality and Safety package from Ulysses Systems on all 17 vessels and in land-based offices. A detailed review of all major Safety Management Systems (SMS) available to the maritime industry found that Task Assistant was not only the most effective, but could also provide the most significant cost and time savings.
LONDON 06 January 2003: Responding to global demands for heightened environmental responsibility, ship safety and the desire to drive increased efficiency and profitability, Golar LNG today chose to install the Task Assistant™ suite of maritime software from Ulysses Systems on all company vessels and in land-based offices. Task Assistant™ will provide planned maintenance, purchasing, crewing, and quality and safety applications to Golar.
There are many ways to manage information electronically on board and ashore. Today, you can find numerous designs of Document Management Systems, Planned Maintenance Systems and designs of Purchasing etc.
Do companies have such diverse goals that they each need to manage information differently? There answer would be ship operators don't work that differently, however to exercise their competitive edge this becomes a key factor. So how does this relate to information technology?
The fire that spread on the 'Eurasia Dream' at the port of Fujairah led to a significant destruction of both the vessel and its cargo. The investigations that followed led to the conclusions that the vessel's crew was inadequately updated on issues of safety and emergency response. Important safety rules and instructions were overlooked while the procedures of the safety system in place were either deficient or improperly implemented and carried out.
LONDON 10 September 2002: Ulysses Systems and BP Shipping are delighted to announce that Task Assistant has gone live. Task Assistant will be rolled out to the fleet as each new building enters service.
LONDON 03 September 2002: Risk, Reliability and Safety Engineering (RRS Engineering), and Ulysses Systems, Inc. have signed a business alliance agreement to jointly market the collaboration of their risk, reliability, and safety consulting services with the Ulysses Systems' Task Assistant'.
This paper is about simplifying the perceived complications by comparing the process to other much more complicated and risky technical decisions a shipping company customarily makes and yet succeeds.
LONDON 31 August 2002: After continuous positive feedback from crew, Upper Lakes Group is stepping up implementation of Ulysses Task Assistant to manage its fleet of 18 vessels operating on the Great Lakes and St. Lawrence Seaway. All forms, manuals and procedures are being entered into the system, integrating the entire QS management system, with deployment on the remaining vessels being carried out during the next few months.
Aside from being one of the more colourful judgments this year, the case of the Eurasian Dream has provided plenty of insight into the way the courts view the seaworthiness issue.
We thought you might find this case highlighted in the London P&I club "Stoploss" b The full report of the investigation by USCG can be found here:
Has the industry lost the plot over the ISM Code? Capt Terry Ogg, examines the issues involved (Reproduced article of Lloyds List, Wednesday August 28, 2002)
There are commercial and economical implications for shipowners now, and in the future perhaps, training and onboard operational structure issues for the shipping industry at large. Now that the scramble for ISM certification is over, isn't it time we revisited the clear language of the ISM Code, took a deep breath of its meaning and took the plunge into genuine risk assessment?
A new convention covering work and rest for seafarers has just come into force which have a "significant impact upon employers" according to Neil Northmore of Bond Pearce. (Reproduced article by kind permission of Lloyd's List, Tuesday August 27 2002.
Aside from being one of the more colourful judgments this year, the case of the Eurasian Dream has provided plenty of insight into the way the courts view the seaworthiness issue. (Reproduced by kind persmission of Lloyd's List, Tuesday August 27 2002)
read more ...
LIVONIA 02 July 2002: To provide customers with an integrated software package that allows a simplified yet more effective e-procurement process, ShipServ and Ulysses Systems, Inc. have agreed to formally integrate and jointly market their maritime software packages to companies that wish to extend their in-house enterprise management systems to seamlessly conduct automated transactions via the world's leading maritime procurement network.
LONDON 18 June 2002: Rydex Corporation Limited, an Immarsat Ventures company and Ulysses Systems, Inc. have created a strategic business alliance to jointly market and integrate their marine software and communication systems. The partnership will result in a powerful collaboration of technologies combining Ulysses' state-of-the-art ship performance management software and a leading ship-shore communications delivery platform from Rydex.
How easily can an incident be blamed on managerial oversight? The fire that spread on the "Eurasian Dream" at the port of Fujairah (see Lloyd's List article "Eurasian Dream ISM Code Warning" May 22nd, 2002) led to a total loss of the vessel and its cargo. The investigations that followed led to the conclusions that the vessel's crew was inadequately updated on issues of safety and emergency response.
'The ISM Code - making it really work' was the title of an important conference held this week by the Institute of Marine Engineering, Science and Technology.
read more ...
Jenny Pantelis, solutions consultant with UK maritime software company Ulysses Systems, talked about how the Ulysses software can help a shipping company build up a "corporate memory", gathering together useful knowledge from all over the organisation and managing it in a way that people can access it easily.
LONDON AND HONG KONG 01 May 2002: IShipExchange and Ulysses Systems, Inc. have signed an agreement to jointly market and integrate their marine software systems. This partnership will produce for both company's customers the capability to combine iShipExchange's electronic exchange of information, communication and commerce for maritime procurement with the advanced knowledge management and organizational features of Ulysses Systems' Task Assistant.
DETROIT 29 April 2002: O'Brien Oil Pollution Service, Inc. (OOPS) and Ulysses Systems, Inc. have signed an agreement to jointly market their collaboration of maritime consulting services and the Ulysses' Task Assistant' applications for the marine industry.
DETROIT 15 April 2002: O' Brien's Oil Pollution Service, Inc., the largest qualified individual and spill response management provider in North America, has selected Ulysses Systems Task Assistant software to coordinate all its internal workflow processes, according to company president and founder Jim O'Brien.
The marketing director of Ulysses Systems (U.K.) Mr Costas Fafalios comments on the latest developments of information management in shipping and Ulysses' Task Assistant concept
Maritime software developers could do more to understand the software needs of the shipping industry, argues Dimitris Lyras, managing director of Lyras Shipping
WHAT do you get when you cross a small London Greek shipping company with a US electronic software company and a dose of cognitive techniques? The answer is Task Assistant, an information knowledge management platform which provides a new level of information control for the shipowner and manager which is both relevant and timely organised by role and task.
How can we prevent action remaining in abeyance as a result of too many people being involved and too little co-ordination between them?The answer is simple; we need to let the common sense of the marine personnel help to get the matter resolved with minimum fuss but we also need to catch the omissions that common sense people tend to make from time to time.
DETROIT 04 March 2002: Upper Lakes Group, Inc. has selected Ulysses Systems' Task Assistant(TM) as the ship management software of choice for its fleet of 22 dry bulk cargo vessels that sail on the Great Lakes and St. Lawrence Seaway systems.
DETROIT 12 February 2002: Oglebay Norton Marine Services Company has selected Ulysses Systems' Task AssistantTM as the ship management software of choice for its fleet of commercial ships that sail on the Great Lakes waterways, announced Michael Siragusa, vice president and general manager of ONMS.
An example of how enhanced information flow through efficient document management can assist in avoiding omissions.
How much consistency can you get in warnings when you have no formal way of distributing training and familiarization information to vessels? In such cases information technology can help by collecting and processing information from people and instruments; by presenting this information so that better decisions can be achieved; and by helping people overcome natural human shortcomings, and improve performance. The application that will therefore be used, should be carefully chosen and interact with people. Information Technology must be designed to be compatible with the way people naturally think and work. Achieving these parameters the IT could effectively solve problems.
DETROIT 11 December 2001: The American Steamship Company (ASC) and Ulysses Systems, Inc., a leading provider of computer products and services, have reached an agreement to install the latest version of Ulysses' Task Assistant(TM) ship management software on its fleet of Great Lakes vessels.
SINGAPORE 3 December 2001: Ulysses Systems is at the forefront of providing technology to the shipping industry. The company, headquartered in Livonia, Michigan, has just opened its Asia office in Singapore. Its software,Task Assistant,provides an operating platform on which all of the ship management functions operate. Formed in 1996, the company's clients include giants in the industry around the world such as ExxonMobil and Lyras Shipping.
SINGAPORE 3 December 2001: In a time when technology is the buzzword that drives industries, Ulysses Systems Inc is intent on providing the shipping industry with innovative technology that simplifies rather than complicates daily work. Tom Leskie, CEO of Ulysses Systems Inc, announced at their office opening in Singapore today that the shipping industry needs smart maritime technology that focuses on the job and job processes.
NEW ORLEANS 28 November 2001: Resurgence Software and Ulysses Systems, Inc. have signed an agreement to formally integrate and jointly market their maritime software packages. The alliance will provide customers with an integrated software package that takes advantage of Ulysses Systems' advanced knowledge management and organizational features and Resurgence Software's equipment failure analysis and reliability benchmarking tools.
SINGAPORE 25 November 2001: If world-renowned cognitive psychologist and computer scientist Professor Roger Schank had his way, he'd want a complete revamp of the curricula of universities that produce followers and not thinkers.
Intuitive access to a seamless information and reporting system is essential whether you are approving spares purchase quantities or planning a voyage.A good decision and a quality process are dependent on easily accessed relevant information, appropriate reporting and well designed co-ordination.
DETROIT 13 November 2001: Ulysses Systems Inc. today announced it is a new member of the Microsoft Certified Partner Program. This new status will enable Ulysses Systems to provide customers direct access to resources and training solutions to support Microsoft technologies and products.
During an intense voyage when one of the ships in your fleet is occupying you with a technical problem how likely are you to remember to send the master all the reminders and material to prepare for a pending oil company vetting inspection.How likely are you to remind the chief engineer to remember to box up and put ashore a piston head for reconditioning? How well will you plan a downtime repair of another vessel?There is no doubt that if you are concentrating on one area intensely something may slip by in another.
The "total life cycle cost" of a system includes many factors, and license fees represent one of the smaller ones. If you estimate that you will use an application for 5 years (a very conservative outlook), then the impact that the application has on the business is by far the largest factor - much larger than even the cost of implementation.
A few years ago we attended meetings at IMO when the International Safety Management Code and its Guidelines were being drafted. That experience gave us an early warning about the future expectations from the industry. Whereas prior to ISM we already had to contend with controlled manuals and procedures these earlier experiences addressed much narrower areas of operations ...
The problem with Portals in shipping today is that they have to achieve immense expertise in content management, marketing, service provision plus outstanding standards in software design and implementation all at the same time, or so they assume.
Much effort is needed with statistical analysis to provide us with indications of what to do, whereas our own intuitive understanding as ship managers provides far quicker enactment of positive change. In other words, in shipping we can easily see where we need to improve so that there is no need for statistical analysis yet. Also, implementing the solutions to known safety and efficiency shortcomings is very time consuming, so by the time we implement the management changes, more statistics will be available. So, statistical analysis should come after you have identified all likely problem areas and made all possible efforts to eliminate them ...
There is at present a large movement towards the preparation for the use of the Internet for maritime commerce. A number of new companies are emerging in the maritime field of Business-to-Business e-commerce, which are mainly built up from consortia of maritime companies such as owners, managers, financiers etc.
Many companies outside shipping use document management systems to provide some degree of uniform process and management of information. The Task Assistant, in offering role-related and task-related indexing, offers the following conceptual advantages over conventional document management systems.
The International Safety Management Code (ISM) now demands that all activities in shipping that in any way involve safety and the prevention of pollution, whether they be on board ship or ashore, are documented and are observed through procedures that can be readily checked. Every relevant communication and record has to be documented and filed in such a way they can be easily traced. It is demanding legislation.
The International Safety Management (ISM) Code has brought auditing to maintenance planning and to risk assessment of machinery. This has been the easy part. The difficult part is how to improve maintenance and reliability, which presumably is what the Code is all about.
In the last decade, the shipping industry has seen the introduction of further and significant international legislation addressing maritime safety and pollution prevention. The most important of these new regulations are: the ISM Code, the STCW 95, OPA 90 and GMDSS. The new regulations have been led to a large extent by technical thinking, almost to the exclusion of the commercial realities that govern the industry ...
To obtain meaningful improvements in procedures as a result of corporate experience, the distribution of corporate experience must be such that, before each critical operation, the relevant operator is warned and advised to a degree sufficient to convince him to take into consideration the corporate experience when performing the critical operation.
This paper charts the development of an innovative information system designed to support the information needs of management and operational personnel of shipping companies, with particular reference to enabling and maintaining compliance with the International Safety Management (ISM) code.
Will computerisation make shipping companies significantly more profitable? The answer is probably not. Actually, it is a question of proportion. If your income as a shipping company is highly connected to the efficiency of your procedures maybe you can derive considerable improvement from well-conceived computerisation.
LONDON 19 July 2001: Following a business restructuring, Ulysses Systems (UK) Limited has taken over the support, marketing and development of the ISM Solutions platform from Ulysses Marine Electronic Market Limited which was established in 1996 and was incorporated as a UK limited company in January 1997.
Vetting inspections are becoming stricter and more demanding. Although most Shipping companies are able to comply with the requirements of the major oil companies, they often lose track of the rapid changes of these requirements which are recorded and kept in previous inspection records. Bearing in mind that these requirements vary from one oil company to another, the problem is compounded.
DETROIT 12 July 2001: Ulysses Systems Inc., a leading worldwideprovider of computer products and services, has announced the opening of its US headquarters in Detroit/Livonia to serve the global maritime trade, in addition to the oil & gas and power generation industries.
DETROIT 18 June 2001: Ulysses Systems Inc., a leading provider of computer products and services, and Open Text Corporation, a worldwide leader in collaborative commerce software for e-business, today announced an agreement that will enable the integration of both companies' software.
An INTERTANKO member Lyras Shipping Ltd and Ulysses Systems UK Ltd were recipients of the Innovation Award for 2000. On this occasion it was for the development of the Integrated Shipping Management Solutions (ISMS) system.
At Goeteborg Shipping Week this January, a software product aimed at minimizing paperwork.
The market for ship management software may be dominated by large, brutally competitive companies, but the success of small outfits like Ulysses Systems prove that there is room for the small guys too.
Dimitris Lyras, managing director of Lyras Shipping, provides some ideas about maritime e-business.
Plenty of London Greek shipping experience, combined with sound cognitive principles, has been channelled into the Task Assistant software platform, which was first launched in 1998 but this year garnered both the Lloyd's Ship Manager CITIS and Seatrade awards for innovation.
The ISM Code poses considerable challenges for users and enforcers alike, requiring, as it does, all activities onboard and ashore which in any way relate to safety and pollution prevention be documented and followed by auditable procedures. Furthermore, all relevant communications and records need to be documented and traceable.
If your flagship had embarked on a cruise with a full passenger roster of 2,500 including 900 VIPs you would be excited about the opportunities this could unfold. However you would, no doubt, feel obliged to make a few phone calls to ensure that at least 100 of your own "master diplomats" and indirectly 800 of your lower ranking "diplomats" did their part to make the best of this occasion.
Both V Ships and Kuwait Oil Tanker Company (KOTC) have adopted the Task Assistant software platform, which was originally launched in 1998 as part of a joint development venture between Ulysses Systems and Lyras Shipping.
Kuwait Oil Tanker Co (KOTC) and V Ships are the latest companies to adopt the Task Assistant software platform which is designed to facilitate communication and coordination on board ship and between a company's offices and its fleet.
First launched in 1998, the Task Assistant software platform designed to facilitate communication and coordination on board ship and between a company's offices and its fleet, continues to win approval with major ship owners and managers.
Kuwait Oil Tanker Co and V Ships have become the latest shipowners to adopt Task Assistant, the software platform communicate and co-ordinate on board ship and between a shipowner's office and its fleet.
Ulysses Systems won the Ocean Voice award for innovation in maritime IT and communication as well as the Seatrade 2000 award for Innovation. We talked to Dr Nikos Mikelis.
The first CITIS awards were presented at the close of the first day of CITIS 2000, by Fotis Karamitsos of the European Commission. These three awards were introduced to recognise innovation in IT and communications in shipping.
A few years ago we attended meetings at IMO when the International Safety Management Code and its Guidelines were being drafted. That experience gave us an early warning about the regulators' expectations from the industry.
With the second of the three crucial ISM-Code implementation deadlines now upon the shipping industry, attention has been focussing on the ability of administrative software packages to help companies gain ISM certification.
A software package that is designed to simplify implementing the ISM Code uses a system of modules
Probably uppermost among the many regulatory issues preying on the minds of Greek shipping executives internationally is the International Safety Management Code (ISM).
We called it the "brains book" and it contained within its hard covers most of what we needed to know about the way we operated our ship.


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MONDAY, Jan. 26, 2009 (HealthDay News) -- All that discussion about the omega-6 fatty acids found in vegetable oils, nuts and seeds possibly being bad for your heart is unfounded, a new science advisory from the American Heart Association claims.
"There has been a lot of talk in the nutrition world that omega-6 fatty acids might be bad," said William S. Harris, the nutritionist heading the committee that issued the report in the Jan. 26 online issue of Circulation. "We wanted to evaluate it, and if it is not true, we wanted to make sure the American public eats enough of them."
The debate arose because arachidonic acid, a component of omega-6 fatty acids, is a building block for some inflammation-related molecules, and there have been fears that it might increase the risk of heart disease.
"That reflects a rather naive understanding of the biochemistry," said Harris, who is director of the Metabolism and Nutrition Research Center of the University of South Dakota Sanford School of Medicine. "Omega-6 fatty acids give rise to both pro-inflammatory compounds and anti-inflammatory compounds. To say that they are bad because they produce pro-inflammatory compounds ignores the fact that they give rise to anti-inflammatory compounds as well."
The major component of omega-6 fatty acids is linoleic acid, accounting for 85 percent to 90 percent of the total. Both linoleic acid and arachidonic acid give rise to pro-inflammatory and anti-inflammatory molecules, the journal report noted.
The advisory says that people should aim at getting at least 5 percent to 10 percent of their calories from omega-6 fatty acids which, like the omega-3 fatty acids found in some fish, are polyunsaturated. These PUFAs -- polyunsaturated fatty acids -- play crucial roles in growth and development and have a protective value if they replace saturated fats that can collect in arteries to form plaques that limit blood flow.
The committee headed by Harris conducted a two-year assessment looking at more than two dozen controlled and observational studies. Observational studies found that people who ate the most omega-6 fatty acids generally had a lower incidence of heart disease. In controlled trials, participants assigned to diets higher in omega-6 fatty acids had less heart disease.
The recommended daily intake of omega-6 fatty acids ranges from 12 grams to 22 grams a day, depending on age, gender and level of physical activity.
Harris said he meets those guidelines without much effort. "I keep to pretty much the standard American diet," he said. "I use salad dressing, one of the most common sources of vegetable oils, which have omega-6 fatty acids in their most concentrated forms."
Omega-6 fatty acids are also found in many baked goods and some foods that are fried with those acids. "Nuts do provide a good amount of omega-6, but not all oils," Harris said. "Canola oil and olive oil are low in omega-6, but corn oil is good."
Dr. Robert H. Eckel, a professor of medicine at the University of Colorado and a past president of the American Heart Association, said he avoids talking about percentages when asked about omega-6 fatty acid intake.
"Most patients don't want to hear about percentages," Eckel said. "I really emphasize maintaining an overall healthy diet." If asked, Eckel points out that vegetable oils, nuts and seeds are good sources of omega-6 fatty acids.
"There has been a lot of talk about this concern," Eckel said. "I'm glad that the American Heart Association went ahead and looked into the evidence of such a harmful effect, and it just isn't there. This will comfort everyone who likes vegetable oil as part of a healthy diet."
More information
For more on good fats vs. bad fats, visit the American Heart Association.


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May 22, 2009
BEVERLY HILLS -- Kenneth Chenault, American Express chairman and CEO, is the recipient of the second annual John Wooden Global Leadership Award. The award, presented by UCLA Anderson School of Management, goes to "an exceptional leader" for their "exemplary leadership style and service to the community." The John Wooden Global Leadership Award has as its namesake UCLA's legendary basketball coach John Wooden, himself a renowned author and expert on leadership.
Watch a video of the John Wooden Global Leadership Award Dinner (Windows Media)
The award was presented Thursday, May 21, 2009 at a gala celebration at the Beverly Hilton Hotel. Highlighting the event were a pair of unscripted discussions. First, Coach Wooden chatted with Fortune magazine's managing editor Andy Serwer and the journalist jumped right in with a reference to the troubled economy, asking the coach how he dealt with adversity, while noting that UCLA didn't have many losing streaks during his tenure. "It's a lot easier being a leader when things are going well, (but) it's through adversity that one gets stronger," Wooden responded. "You don't show your followers that you're down ... You have to give the positive attitude to those under your supervision, otherwise, if everybody gets down, you might as well quit."
Chenault then joined Serwer and Wooden on stage and Serwer asked Chenault about his impressions of Wooden growing up, when the honoree was playing high school ball and following Wooden's Bruin teams from afar. "Coach Wooden was, and is, an icon and UCLA was winning a lot of championships," he said, turning to address Wooden directly. "But what impressed me and had an impact on me, Coach, was how you really just sat, composed, with your program, and there were no histrionics. And the impression that it left on me was that this person has it all together. He's totally prepared and that poise and composure under pressure (had) an incredible impact on me."
"And as I told a reporter from UCLA earlier today, to be an outstanding leader, particularly in a crisis, you must demonstrate composure at all times."
After the round table, Dean Olian returned to the podium to formally present the John Wooden Global Leadership Award and to describe what the associated John Wooden Global Leadership Program at UCLA Anderson means to the school.
"One of our goals at UCLA Anderson is to provide our students opportunities for skills-based learning, in addition to the analytical frameworks and tools they learn," Olian said. "Consistent with Coach Wooden's principles, our students are exposed to and immersed in learning opportunities about ethical decision-making, teamwork, and values-based leadership and they then put these principles in action outside the classroom, whether working in companies or non-profits, or volunteering in (Los Angeles') underprivileged schools or in Africa."
"What we are aiming for, through many forms of learning opportunities, is to inculcate among our students a respect for the complexity of leading in a global environment, the awesome and daunting responsibilities that come with leadership - the obligations to people, communities, and a code of ethics that can be admired. That's what John Wooden stands for, that's our role model for the leadership program in his name." Olian then introduced Anderson students Dana Taylor and Shahrouz Goldshani, recipients of the John Wooden Global Leadership Fellowships and members of the full-time and fully-employed classes of 2010, respectively.
Olian then presented the award to Chenault, saying "The challenges we face today as a country are unprecedented. Extraordinary times call for extraordinary leaders. These extraordinary times are also a call for different leadership, leadership that is more circumspect, transparent, self-controlling, and consultative. Leadership that no longer succumbs to the short term at the expense of building for lasting good, that acts only in self-interest, or that nurtures perverse reward systems. That breed of leadership must be a thing of the past, and you wouldn't find any of those behaviors on Coach Wooden's pyramid of success. Ken Chenault is a leader in the tradition of Coach John Wooden." Chenault followed her to the podium where he accepted the honor.
"This has been a very rewarding day for me. At UCLA Anderson, I really enjoyed meeting with the faculty and students and the alumni. And I think what is important, as we all know, these are incredible times for all of us. I have said to people, both inside and outside the company, this is probably the most challenging environment that I have ever operated in. But it is an environment that in fact, I believe, presents not only challenges but a range of opportunities. Because to succeed in a crisis, you have to innovate, you have to be creative, you have to have resolve, and you have to have a core set of values. So I really believe in the opportunities that we have in business. I believe that it is critical that corporations understand that they exist because society allows us to exist."
"And let me be very clear - competitively, I want to win every day. But I want to win the right way, and I do want our company and I want our people to feel proud about where they work and about what they contribute, and the difference that they can make in our society. So I am very, very honored, very privileged, to have this opportunity to receive this honor."
About UCLA Anderson School of Management
UCLA Anderson School of Management, established in 1935, is regarded among the leading business schools in the world. UCLA Anderson faculty members are renowned for their teaching excellence and research in advancing management thinking. Each year, UCLA Anderson provides management education to more than 1,700 students enrolled in MBA, Executive MBA, Fully-Employed MBA and doctoral programs, and to more than 2,000 professional managers through executive education programs. Combining highly selective admissions, varied and innovative learning programs, and a world-wide network of 36,000 alumni, UCLA Anderson develops and prepares global leaders.