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Verizon-The Black Hole of Customer Service
Posted by Little2 on 03/10/2010
HYANNIS, MASSACHUSETTS -- My complaints w/Verizon are legendary w/my friends & family. It took me 2 yrs of calling to get the matter straightened out. I finally got to the point where I would ask the person to whom I was speaking, "This is not a trick question but, Why is Verizon in business?" No one ever gave the right answer which is, "To facilitate communication." Period. Anyone who has had a problem knows that to communicate w/Verizon is like going to hell! Every time I spoke to a CS rep, I was assured that problem was solved & then I would get a bill 2-3x what I expected. I cancelled my Internet service & they had the gall to charge me for that even tho I'd had the service for years. They had told me in several calls that my monthly rate was $29.99 per month. Every month I was getting a bill for $49.00 since they added services I never ordered. I cancelled the service & went back to Com-cast, for $24.99 per month, & have not had a problem in a year. The the cell phone billing problems went beyond belief which I tried to clear up for about 2 yrs. Finally, I got it straightened out but I'm still furious. Much as I hate them, Verizon is, unfortunately for me, the most reliable service where I live.
I am living for the day when I can get another cell phone service w/the same kind of quality as Verizon. When that day comes, I will cancel Verizon cell service asap. I have a good friend who is now going thru the same hell w/Verizon re her bill.
She has my sympathy as does everyone who has tried to deal w/a bill problem. Verizon should be reported for their lack of customer service.
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$900 in Charges After Repeated Attempts to Avoid Them
Posted by Srb31513 on 01/08/2014
$750 for 30 brief calls!?!
LOS ANGELES, CALIFORNIA -- First I would like to mention that at age of 37, this is the first time I am resorting to posting a negative online review. Second I would like to mention that none of the following can be held against Verizon representatives who have been professional and polite in every one of the conversations I've had with them over last several months. Unfortunately whatever policies they have been instructed to follow resulted in an astronomical bill, despite independent efforts by me and my wife to avoid the charges:
Prior to leaving for an international trip I contact Verizon to enable an appropriate plan that would allow me to make calls while abroad. I was told these would be $0.30 or something close to this figure (0.32-0.37). I also requested to have data access available and was quoted correct usage fees. Independently (an without me knowing) my wife called Verizon to make sure international charges were sound and correct plan was in place.
In addition to this, I brought with me and used another international phone from another provider that I have been using for past 7 years while traveling (one that I know from experience has a reasonable minute rate) to minimize Verizon usage and avoid any surprises. With an assumption that minute rate with Verizon would be somewhere in the $0.30-$0.40 neighborhood I did spend about 2 hours of talk time over a course of 3-4 weeks. I came back to find that the rate I was charged was actually $2.29 per minute. I was also charged for "International Value Plan", Roaming Minutes, and non-essential Verizon texts (only few of which actually appeared on the phone). I was also charged $200 for data usage, which was my mistake because I left the phone connected to laptop and automatic updates ran without me knowing. The net result was a $900 bill.
Verizon representative claimed that a text was sent to me (internationally) advising me of the minute rate, which was NOT the case. How is it that 2 educated people with very clear intent to avoid these charges, call Verizon, explain to two different Verizon representative the intended use of the phone and are still charged absurd fees? Why was mention of the minute rate specifically avoided by both representatives when destination country and travel dates were discussed.
After speaking with representatives I was offered an option to establish a repayment plan. I decided to take this route since, unfortunately, I am still under contract for one year and switching carriers with a $500 phone would not make sense financially. After being transferred to a representative, I made a $300 payment and requested that the remainder of the balance be added to future 2-3 monthly payments. The representative had no issue accepting my payment. One week later I received an automated message from Verizon, requesting immediate payment for $500+ to prevent service interruption. I run a small business and had no other option but to comply.
After checking the web I have come across many similar stories, and I find it unfortunate that Verizon chooses to conduct their business in this fashion, and that it has failed spectacularly to set fee expectations, and neglected to deliver on a promised fee arrangement. I would NOT recommend Verizon to anyone.
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Posted by Brian on 2014-02-07:
With all that pre-trip work you did, I'm surprised that after a couple of calls you didn't check your account online to see what you were being charged. It's always cheaper to get a local throwaway phone in the country you're visiting.
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Verizon Refuses to Give Me a Working Phone
Posted by Wmuboy on 12/06/2012
BASKING RIDGE, NEW JERSEY -- I bought an iPhone 5 and car charger from Verizon Wireless. The cable for the iPhone would not fit in the car charger, so I returned the charger. A week later, the keyboard on my iPhone would not work. Verizon billed my credit card for the new iPhone. I sent the old one back to them. When they received it, they credited my card. But, I had still not received the credit for the car charger. I called Verizon and they said they would "try" to get the issue resolved. I ended up talking to their executive customer service department and still had to hassle with them. In the end, after a week of feuding with them, they finally credited my card.
With the first iPhone 5, I could easily drag and drop files easily from "My Computer" on my computer to the storage folder of my iPhone. On the second iPhone they sent me, I could not do this. It kept giving me a void sign. I called Verizon technical support, but they could not figure out what to do. I called Apple technical support. After a very long time on the phone, the Apple agent said she would e-mail me later. Right after we got off the phone, she e-mailed me saying, "Hi, here is your case number for your call today. I have checked with my senior adviser and was told that when you upload the pictures to the computer you can then drag and drop. but the new version of itunes and Icloud will not allow you to drag and drop." My issue has nothing to do with itunes or icloud at all! I do not want to sync my data. I just want to drag and drop a few files.
I called Verizon again. They said they'd send me a new phone. She said their system showed the first iPhone had not been returned yet (even though she confirmed that it had been returned). She said to wait a few days for their computer to allow them to send me a new phone. I said I wasn't willing to wait. She said she would call me back the next day, which she did not do.
I contacted Verizon's executive customer service. The agent, Jeff, said they would make an "exception" and send me out a new phone. How is sending me what I paid for—a working iPhone 5—making an exception? He said they would just need my credit card number. I refused to provide it after all of the hassle to get them to credit me for a simple car charger.
I e-mailed Apple again about the defect. Their response was to simply provide a link to the product manual. So, if you contact Apple about a defective product, their response is to give you the manual and send you on your way.
After Verizon and Apple's lack of service, I do not feel comfortable being locked in with a two-year agreement. I should be charging Verizon $20/hour for my time!
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Posted by At Your Service on 2012-12-06:
I can appreciate the frustration.
To me, it sounds like the charger problem was something between you and the 'Verizon' store you made the accessory purchase through.
The secondary problem was with your iPhone. They seemed to take good care of you through the exchange process and got you a new, working iPhone. Your anger was that it wasn't syncing with your system's drivers like your original one was. This can be that the driver to sync the phone is set up for only one phone and that phone is strictly the original phone it was synced to.
It might very well help to hire someone more comfortable with the OS you're using to assist you with re-establishing this connection.
I can appreciate the fact that they need your credit card to assure an exchange is accomplished properly. This is a common procedure and just makes it that much more important that you document the return of each phone accordingly. If you are unwilling to provide them with said account, I can't say I blame them for not providing another exchange.
Like it or not, the agreement is signed and even though you may not feel comfortable, it means being locked into the agreement.
Best of luck.
Posted by Dukemom on 2012-12-07:
iPhones are designed to sync with iTunes. If you try and work around that you're always going to be disappointed. You might be happier with an Android product.
Posted by C M F on 2013-02-19:
I had a similar problem with Verizon and it was definitely on Verizon's end. I purchased a Samsun Stratosphere from an actual Verizon store and activated it at that time and signed all the paperwork. Then, Verizon charged me a huge equipment fee and said it was because I had not activated the phone? I had to prove to them that I had electronically signed their activation contract before they would remove the charge. Then, within three months, the LCD screen went out. They sent me a certified (refurbished) phone that did not work as a replacement - it would not charge. It was returned the day after it was received. They then sent a second replacement phone that would freeze and that could only be charged if it was propped at a 45 degree angle. They confirmed that they had received both the original phone and the first replacement phone but then tried to charge me for one phone -- it took months to get this corrected even though six or seven people promised the credit would be on my account, "the next day." I eventually had to buy my daughter a new phone with an early upgrade from another line because I could not get Verizon to send a me a working replacement even though we were only a few months into the contract. Now I need a new phone for my youngest daughter as her phone has quit working and when I asked for an early upgrade (only four months) as I had to use my upgrade to replace the phone that was still under warranty, they could not have cared less... I spent hours, days, and months of my life working to get the issues with the Stratosphere resolved. They even tried to charge me $12.99 shipping for the second replacement phone months after the fact!
Prior to these issues, Verizon charged me for phones I had not purchased (I purchased one iPhone and they charged for multiple), etc. Stupid me, I keep giving them more opportunities to treat me shabbily and to screw up my account. Well, I have finally learned my lesson. As each of my lines come up for renewal they are moving on to another, hopefully, more accurate and customer-oriented carrier -- can't be any worse, right?
P.S. Don't get me started on the "new and increased" Verizon fees they keep slipping into my billing!
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Billing nightmares
Posted by Bright01 on 04/05/2011
PENNSYLVANIA -- Ok let me begin at the beginning. We bought into the FiOS frenzy in August. Our representative who came to the house stated we can bundle your package and come in lower than Direct TV. I was paying 139.99 for DTV my bill for VZ should have been 129.99 for triple play. NOT..Every month I have to call for an adjustment to my account. The nightmare started in January of 2011. I paid my bill in January, they claimed they never received my payment, low and behold they credited my old telephone account. Duh. Here comes February, I did not pay the bill, as I was told to see if my credits would hit, they did not. Of course, this is the way it goes. March first at 4:30 in the morning, I made a payment over the telephone for 371.97. Ok so I thought I was done. NOT, again they kicked me when I was down. On March 4th they shut my entire service off for non payment. When I called them from my office they stated they see the confirm number of the payment I made on the first, but can not locate the funds. WTF? Service representative stated if you want your service you will have to pay again and call back for a credit, OMG are they serious, I am not rich, I work for a living. 4 hours 17 reps later, I was told there was nothing they could do, as they could not locate the funds. I told them please check my old account as it has been credited there in the past. They told me that the number on that account was inactive, duh they shut it off that morning. So, in the end, I had to make another payment. No food for the kids that week. I mad the payment and decided to check my account at my bank, wel there was the debit from Verizon. I called back and spoke to another person / representative and was told, that was for the payment that you made this morning. No, I told her, if that was the case, why was the debit yesterday. This representative hung up on me, so I called back and asked for payment arrangements, the person here did indeed help me, but we are not done yet. This person said they would mail me out a check, which they did. I cashed it like any normal person would. Here's the catch:
My bill for April just showed up on my computer, I now owe 470.00 to Verizon. They want the money back that they refunded me. They stated that the check was sent to me in error as I had a balance on my account. Of course I had a balance on my account, they can not get the billing correct to save their lives. So I had to call again today, I spoke to a Mrs. Brown. She said she noted the account heavily that there is not to be a charge for the money that was sent back to me, then she had to remove not 1 but all three reconnect fees of 139.99, WTF. Just got a call from Verizon to please contact them regarding when I am going to pay the 470.00 OMG can I pull my hair out now. The people there really need to start giving confirmation numbers or reference numbers, are we to believe just because they say it is correct now that their word is good as gold. People beware of Verizon billing, its the stuff nightmares are made of.
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Posted by tnchuck100 on 2011-04-05:
That is probably one of the worst complaints I have seen about Verizon billing.
What I would like to know is why you still have an account with them.
Had it been me on the second unresolved screw up they would have lost the account and would never see another penny. A mistake can be tolerated if it is fixed properly. Failing that they lose all.
Posted by evelyn on 2011-05-28:
I'm having the same problem with being over billed by verizon, so are hundreds of other people, does anyone know of a class action suit we can join or even start one, they are getting rich off of breaking our contract deal, I think we the people should have some rights in this grand rip off!
Posted by Modeni on 2011-09-22:
If you have any information that you believe might assist the law firm in this consumer class action contact Jacquelyn Phlegar at 805-962-9495. Email: email@example.com
I saw this and think they are opening lawsuits for Verizon Fios they already have 2 open for phone. I think the bill contracts not being honored shld be next.
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Verizon is Anti-Military
Posted by Danabennett13 on 11/06/2013
LEESVILLE, LOUISIANA -- Verizon is obviously anti-military. My story, as I am learning is just one of many horror stories the military has faced upon dealing with Verizon. How frustrating that our soldiers work so hard to fight for our country, to be forced to deal with businesses that have no appreciation for them whatsoever.
We are really shocked at how we have been treated throughout this whole ordeal. We have been Verizon customers since before they were Verizon (back when they were still Alltel). I had always enjoyed my services with them and as a result extended my services with them to include home phone and cable when we lived in an area that provided such. We had always had our account set up for automatic payment because we were aware of the amount and found this feature to be convenient. In the 11 years with our service with them, we were never late on any bill.
In early August 2013, we were stationed in Fort Polk, Louisiana. Upon our arrival with our 3 children one of which was our 2 month preemie, we quickly realized our wireless service did not work in this area. On August 5th, 2013, I contacted Verizon and ask what were my options. They explained that they were aware of the situation in our area and had no problem releasing us from our contract with no early termination fees (ETF), due to the circumstances. The representative even explained how to port my number over to another carrier, so that my number of 11 years wouldn't have to change. I was very happy with the outcome and even surprised with how helpful they were. The representative I spoke with, even sent his Verizon email, claiming should I have "any" problems, to contact him and he would make sure they were resolved. We received no further correspondence from Verizon.
On September 7th, 2013, Verizon deducted $561 out of my account. We called them immediately, I was told there were no notes of our being military and that I had cancelled my contract therefore was subject to early termination fees. Over the course of the following two weeks, I spoke to around 10-15 different representatives. I was required to send in military documentation and address confirmation, I had to fax, forward, call etc. During those 1st two weeks I spent more than 20 hours on the phone with Verizon, sometimes on hold, sometimes dealing with representatives that had no interest in helping resolve the situation. I spoke to one representative that told me point blank, it was my own fault for not stopping the automatic payment, and didn't I get a bill". I explained that after my number was ported over to a local carrier, Verizon closed my account therefore rendering me unable to access my online billing account, therefore I had no idea this would happen. I also ask him, if I had stopped automatic billing how would that have stopped Verizon from claiming I owed something, that I obviously do not.
One representative refused to listen to me speak and would even claim that she couldn't hear me when I spoke, but her line miraculously cleared whenever she wanted to speak. I tried contacting the original representative, the one that had left the email. After almost a full week, he finally wrote back with some excuse about being on vacation and that he would forward to his supervisor. Finally, after weeks of phone calls, I was told they had verified that in fact I was military and lived in a location without service, therefore they would refund my money in 4-6 weeks! I explained to them this simply wasn't acceptable, they had taken our housing payment. We had just moved to the area and while awaiting housing had to live in a motel for a month and a half with three children, our account was dangerously low, when Verizon cleaned us out. We were scheduled to move into our home September 10th. We were forced to sale some of our household goods to make ends meet, while we awaited the return of "our" money from Verizon.
Now today, is November 6th, 2013, we are 3 months into this ordeal with one day shy of being 2 months that Verizon still has our money. To date I have spoken to somewhere between 30-40 representatives and have probably logged more than 100 hours on the telephone, being transferred to representatives, between departments, everyone passing the buck and no real resolution. On October 10th, 2013, Verizon claims to have deposited $500 of the $561 back into my account, they told me to expect it within 24-72 hours, days passed and nothing. I called again and again, each time I was given a new time when it would magically appear into my account. Once a customer service representative did say that she could see that it had "not" processed because it was not submitted correctly, so I was then transferred back to financial services who claimed they did not see the error and it in fact was in my bank. I have contacted my bank and they have no information and or money from Verizon whatsoever. Finally I was told that it could take 3-15 "business" days to show in my account, because "some banks take longer", therefore making the deadline, November 1st,2013. No surprises it still isn't there. I called again on November 1st, 2013, were I was told they had in fact found the mistake in paperwork again, and in fact it had "never" been submitted, but it had been corrected and to expect our money within 24-72 hours. There again, today is November 6th, 2013 and still no money. I have spent yet "another" hour and a half on the phone with Verizon, it has been "escalated" again, now I am being told that I may receive my money in 4-6 weeks once it goes through accounts payable.
I am flabbergasted. I have gotten angry, cried, been patient and a host of other emotions all behind Verizon stealing money that wasn't theirs. We like most American families are trying to make ends meet, our preemie child, requires more financial care than the average baby, for obvious reasons. That situation alone is very stressful on our family, being a military family can be stressful, moving, uprooting our lives and having my husband deploy or being sent out on missions, all of it stressful, yet we have companies such as Verizon who with no care, compassion or gratitude for our situations, treats their customers this way. Now the holidays are upon us and there is no end in sight as to when we will actually have our own money back. The money my husband spent months away from his family and traveled to foreign lands, to fight for our rights as Americans to be treated fair and justly, and this is the treatment we have received from Verizon.
Years of customer loyalty, and this is the end result. Hopefully, eventually, with God's grace we will have our own money back, but the real loss is the hours spent fighting for what was rightfully ours all along, could have been spent with my baby boy that was born 10 weeks too early and had to spend six of those in neonatal intensive care. That they can never repay.
The sad truth is after sharing my story with other military families, I have learned our story is far from original. Apparently, Verizon has a reputation for not caring for their military families. I will certainly do my part to share our story to hopefully prevent others from dealing with such a terrible company.
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Posted by Weedwhacked on 2013-11-09:
Being greedy to please their shareholders is not the same as being anti-military. They would have done this to anybody. Should only military customers be allowed to get out of their contracts without a fee? What about everyone else?
Posted by Paul on 2013-11-09:
Verizon has a bad reputation for dealing with *any* customer - military or not. I don't see why the military part has a bearing - I am a Verizon customer, and I expect the same customer service as anyone else.
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Ripped off by Verizon/Direct TV special
Posted by FedUptwo on 02/08/2010
I fell for Verizon's 3 bundle for $99.99 per month, it didn't take long before I got unbundled and my first bills were Verizon:$138, DirectTV $58.
I immediately discontinued the services. DirectTV had originally drew $200 against my credit card, they labeled it Credit Check (my credit is blocked so I don't understand how they could check it.) then after I discontinued my service because it wasn't what I agreed to they hit my credit card for $545. So for two weeks of service DirectTV charged me $745.
and Verizon billed me $138. I have not paid Verizon yet and still waiting to see what happens with them. Local channel 8 here in the Tampa, FL area is to have a spot on the evening news at 6 PM tonight with another custumer that was taken by DirectTV. I had a customer in my office a couple of days ago and I mentioned DirectTV, she told me about here problems with them, and according to a spot on TV she was told to read the fine print.
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Posted by Backlash2 on 2010-04-28:
I fell for the $99 deal too only mine was AT&T and DirectTV.This was about the amount I was charged too.I had to keep them for 5 months of pure Hell!I was finally able to rid myself of them after many many phone calls with my bill never correct and their losing a payment and not accepting the copies of the payment I sent them with their stamp on the back.I sent the copies twice by snail mail and faxed them twice.I finally cancelled service.My card was charged $467+ they were going to charge for the equipment I returned and they said they did not get! I disputed charges with the credit card and when the funds were returned I closed cc account.I wrote the FTC,BBB and Attorney Gen.BBB.Direct did not respond to BBB or cc's letters. Please write an update as to how this turned out for you.
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Don't Have a Spouse Pass Away
Posted by Swilson on 01/03/2013
INDIANAPOLIS, INDIANA -- Please don't get your phone from Verizon wireless.
My husband just passed away and I can't afford the phone anymore they will not let me out of my contract I even showed them the death cert. This is a joke how can you pay a bill if you don't have the money to pay it. My income has dropped to over less than half when he was alive. Please check your reviews before going t0 Verizon their service is one of the worst I've had to deal with and its a cell phone...
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Posted by leet60 on 2013-01-03:
Sorry to hear of your loss. Did you and your husband both sign the contract and it it in both names?
Posted by Bill on 2013-01-03:
Sorry for your loss.
If the contract was in your husbands name then it should terminate at the time of death.
If your name was also on the contract then that might be a problem.
You might want to try contacting the FCC in your area and see if they can help.
Maybe even the states attorney general.
Posted by I love my son on 2013-01-03:
I'm sorry for your loss.. Is the contract in your name or in his name or both? If it in his name just stop paying it and stop using the phones and go get a contract somewhere else and one you can afford..You are not legally responsible for his contract if you aren't on it..
Posted by At Your Service on 2013-01-03:
Most importantly, my condolences.
If the contact was under his name, you wouldn't be responsible And I don't think Verizon or any other company would try and hold a spouse to such a contact. They only need a copy of the death certificate to close out the file.
However, by the way this review is written, it sounds as if the contact you're trying to cancel is your own. People run into financial struggles of all kinds including job loss and unexpected costs; none of the cellular providers That I'm aware of will arbitrarily cancel a contact.
You may consider downgrading your service to the minimal allowable amount or, depending on the length still on the contact, even paying off with early termination.
Best of luck.
Posted by spiderman2 on 2013-01-03:
That happened to my brother. The cell company (can't remember if it was Verizon or not) wouldn't cancel his deceased wife's line unless he paid the early termination fee. He kept the phone until the contract was up because it was cheaper. They don't care, they are a corporation. I'm sorry for your loss.
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Signed Contract Under False Information
Posted by Lambert54 on 01/03/2013
IRVINE, CALIFORNIA -- Not feeling good about Verizon Wireless right now. I was out of contract and decided to look into new plans and new phones. I asked one of their dealers about Pay As You Go to save some money. He told me they didn't offer Pay As You Go there so I was going to go somewhere else. However, he told me that the Pay As You Go plan would charge me $1 a day per phone and that I would be better of staying with my current plan. So, I signed a new contract. I found out a month later what he told me was false and that Pay As You Go only charged the $1 on days I actually used the phone. So, I called Verizon and got the run around. So, after about a month went by, I got mad and filed a BBB report on them. I got a call today from them and this person said I am in a valid contract and they will not release me from it so I can go to Pay As You Go, even though I contend the contract is not valid because I signed under false pretenses. They say they have no proof he told me this. I said they could call him and they said yes, the salesman could call them but they had a valid contract signed by me. I just had to get this off my chest. All they care about is their money, not the customer.
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Posted by JISCal2 on 2013-01-03:
There are no real winners in the contract cell company circle. In my opinion however, Verizon is simply the worst. I'm sorry you were duped. Is the phone worth enough that you can cell it and pay off any early termination fee for breaking the contract?
Posted by At Your Service on 2013-01-03:
With respect, you would have had the ability to confirm such information before signing said contract. The fact that you chose not to wouldn't invalidate a contract.
I don't agree that Verizon is any better or worse than other companies with their processes. The customer only chooses to sign a contract to get the promotional value of a phone. Nothing forces one to sign said contract. Paying early termination fees is really the equivalent of repaying the value you were given on the device up front.
Posted by lambert54 on 2013-01-03:
Thanks for the comment JISCal2. The phones I got are the old style flip phones, not sure how much I can get out of them but it is something to look into. I appreciate the suggestion.
Posted by Susan on 2013-01-03:
The only information that counts is what you are signing - - not what a sales person tells you.
Posted by lambert54 on 2013-01-05:
Well At Your Service, I guess I should not have believed their own salesperson and waited to investigate his claim. Silly me for tending to believe official representatives. I also should not have tried to get new phones the day before vacation. Mine was broken, but I guess I could have gone without a phone during vacation.
Posted by Robert on 2013-07-05:
Verzion is by far the worst to deal with. I also signed up being told my 4g data plan included tethering my laptop. After i tried to connect it said please call verzion. Called verzion and they said thats not included, sorry thats $30 more a month. Would not let me cancel because i was on day 16 and the grace period was only 14 days. I have called them 20 times and they wont let me out. I ported my number to someone else, didnt pay, and now my credit is screwed. Last week i paid the collection account because im trying to refi my home, called verzion again 20 times and they wont remove it from my credit. I hate this company.
Posted by Kim on 2013-08-09:
Went to verizon store for sole purpose of consolidating phones into one plan. Verizon wireless rep recommended adding a hotspot for one user to use for home wifi service for $20 per month. Rep sounded so good we added two hotspots at 20 per month each. Six weeks later after first real use of hot spot and receiving high data usage alerts informed by customer service rep hot spot NOT recommended for home wifi. When called to cancel the hotspots at $20 per month each informed for the first time that they were under a two year contract and sybject to early termination fee. Never discussed in recorded call at store. Requested to receive call from "corporate" to resolve after spending nearly two hours on phone with Verizon customer service rep and manager. To date have heard nothing back. Would never recommend Verizon and will switch all phones to another carrier as soon as plans expire. Their refusal to review recording of call which would confirm misrepresentations and failure to call back is contradictory of their claim of having "world class customer service."
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Horrible service , deceptive practices & price gouging!!!
Posted by Tsumm272 on 12/04/2012
RALEIGH, NORTH CAROLINA -- Recently purchased a new phone to add to my account( am in-contract, so I paid retail for the phone...). I went to the local Verizon store to activate the phone & inquired about getting insurance. I was told by the in-store representative that because I didn't buy the phone from Verizon, I could not add the insurance, which I found to be odd, because I have a friend who purchased his phone at the same time I did mine & he had no problem adding insurance....
At a later time, I contacted customer service about another issue & inquired about the insurance again, only to be told that the insurance COULD have been added to the account when I initially activated the phone ( I spoke to two different reps on separate occasions & they both, after doing a little research, gave me the same answer.
I then contacted their corporate office & spoke with a fellow who proceeded to tell me that they can't offer insurance because they don't have knowledge of the condition of the phone if its purchased somewhere other than Verizon... utter nonsense.., don't they have technicians that service these phones in some of their stores? Couldn't they do a basic test on the phone to validate the condition?? anyway, after taking off my boots I had on while I was dragged through all his BS, I realized that Verizon is not a company that cares about their customers. I have been with them well over 12 years & am now looking elsewhere for service. The only thing they care about is you paying your overpriced bill!! I could see if I was asking for something for free, but I would be paying for the service & they made no attempt to resolve the issue. They stink!!!
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Verizon's Legendary Terrible Customer Service, Firsthand
Posted by on 12/28/2010
NEW YORK, NY -- The following correspondence says it best:
Initial Letter to Verizon.................................
Primary Subject: Billing
Secondary Subject: Payment and Balance Questions
Message Body:
I am furious. I was using my phone to make a payment. It was a new phone and I must have hit the wrong button. I thought I was entering a payment of $xxx. Instead I paid the full balance - which is not due for 15 days. I CANNOT afford to pay that extra $xxx right now. I spoke with a VZ representative that same day, he completed a form and told me it would take 72 hours to process.
I called to check the status today and was told by a representative (she was a moron, in case you care) it can take up to 10 days to process the request. Are you kidding? I have since spoken with a very nice supervisor (the ONLY person out of 3 who seemed to have a clue...he provided excellent customer service,) - and he has said 24-48 hours is the norm.
I am writing to be sure you understand my frustration. Please expedite this request for a refund. I will never make a payment from my phone again. I manage social media for a living and I am controlling the desire to rip VZ on Twitter, Facebook, Linkedin, Tumblr, Friendfeed, StumbleUpon and my blog. I am so mad right now. ANY other company would reverse this within 1 day. It has been 3 days already!!!!! Please deal with this within 24 hours and notify me that it has been resolved.
Angie xxxxxxxx
Verizon's response.....................................
Dear Angie xxxxxxxx,
Good evening! I have reviewed your account and I regret to say that the request submitted was completed today but our treasury department was not able to reverse this payment. My name is Arlene and I'm very sorry to hear that you did not intend to pay the balance in full, but I will be more than happy to provide additional information regarding this.
When a balance is due and the payment covers the balance in full, we are unable to credit back any over payments, unless this results in a credit balance. Since the payment of $xxx covered exactly your account balance, we are unable to reverse it.
Keep in mind that when a payment is made over our automated system, it will ask you to confirm more than once the payment amount you wish to make.
I apologize for the inconvenience this may have caused.
I am sorry I wasn't able to provide you with a more favorable response in regards to your payment. We appreciate your business and thank you for using Verizon Wireless. Should you have additional questions or feel your concerns are not resolved, please reply to this e-mail.
Verizon Wireless
Customer Service
My final email to Verizon....................................
Dear Verizon Customer "un"Service,
I expected nothing less from Verizon.
Your lousy customer service is legendary - and now I am experiencing it firsthand.
Be sure to check my thoughts on Facebook, Twitter, LinkedIn, StumbleUpon, Tumblr, Flickr, and my blog.
Fortunately, consumers can now share your abhorrent behavior with the planet via social media.
Angie xxxxxxxx
P.S. The punctuation, incorrect use of my first and last name in the greeting and your use of words like "treasury dept" tells me one of two things:
You utilize impersonal form letter templates and/or you're not residing in this country and Verizon didn't take the time to train you properly.
Again, fabulous customer service. Unbelievable. Can't wait to post this communication on my blog.
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Posted by msnanny on 2010-12-28:
You made the "mistake" in the first place and it's hardly a mistake when you paid the amount that's due. Kick yourself maybe but Verizon did nothing wrong.
Posted by trmn8r on 2010-12-28:
I wouldn't be "ripping" VZ or calling anyone derogatory names. I would be the LAST person to defend VZ's customer service, but I don't see anything they did wrong here. It makes sense that if you have a bill due, and you make a payment for the bill, that they won't reverse the payment. They provided a service to you, you paid, and they move along to the next task at hand.
Posted by Anonymous on 2010-12-28:
Another person who tries to blame someone else for their mistake. You paid the wrong amount, not Verizon. Next time, pay closer attention
Posted by Obsfucation on 2010-12-28:
"she was a moron, in case you care" And yet, she wasn't the one who messed up the original payment.
Posted by momsey on 2010-12-28:
This is another case where it would be nice if they did you this favor, but they are not an evil conglomerate for not doing you a favor.
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Duralactin® Equine if formulated with a patented dried milk protein, MicroLactin®, which comes from the milk of hyperimmunized cows. This means that the cows possess very large quantities of this particular antibody. MicroLactin® contains factors that appear to block cytokines, which are substances produced during allergic and other inflammatory reactions and modify the functions of cells, thereby amplifying the inflammation. This blocking action reduces inflammation and also works to reduce the white blood cell participation in the inflammatory response, which helps to prevent subsequent tissue damage that can be caused by excess neutrophil accumulation. Neutrophils, the most abundant kind of white blood cells found in mammals, form an essential part of the immune system that is found in tissues. They respond to a wide variety of the substances that are released at locations of inflammatory reactions. Because Duralactin® works to stop chronic inflammation at the cellular level, it avoids inhibiting protective prostaglandin activity.
Duralactin® has proven to be a very effective anti-inflammatory, regardless of the reason for inflammation, and it also works without irritating the horse's gastro-intestinal system.Many laboratory animal models that have been given partially purified preparations have shown inflammation inhibition. Duralactin® is the ideal choice for horses that need management for chronic inflammation, and also is also perfect for acute inflammation, particularly as a result of bacterial infections, environmental exposure, and some cancers. Duralactin® does not suppress the immune system and supports normal activity and wellness.
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check your message box.
I have an Aqua-pure water softener with a Fleck 5600 controller that I need a source of parts for, and ANY advice on my problem.
Aqua-pure Model # 5564003 Serial # 414485-00373535
Does anybody know of a place in the INDIANAPOLIS, INDIANA area that stocks this stuff?
Failing this, who is a QUICK reasonably priced online distributor?
The Fleck Dealer locator doesn't work on their website.
The Aqua-pure Dealer locator so far lists dealers that when I call, they DON'T even carry Aqua-pure and act baffled why I even called them.
The softener began recently getting stuck in the recharge cycle at the backwash phase.
When I turn the Manual Recharge handle, it turns with much resistance.
It's my guess with what little i know, that I need to replace the Piston and Seals assembly.
And for good measure, replace the Brine Valve piston assembly.
Any advice would be welcomed.
Sounds like you are on the right track. Seal/spacer kit, piston assy, I would also replace the brine valve since you will have the valve torn apart. The motor may need replacing too, but I will leave that up to you. It is easy to test and replace later if needed.
It is a very easy valve to rebuild with just a screwdriver.
PM sent as well.
How to rebuild a softener http://www.youtube.com/watch?v=8YkJS...ature=youtu.be


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ImagesSee All 602 Images
VideosSee All 30 Videos
This Week on PC: Mass Effect 2 & Borderlands
Sacred 2: Fallen Angel Inquisitor Movie
Sacred 2: Fallen Angel - Initial Cutscene
Sacred 2: Fallen Angel - Killing at the Rock Formation Gameplay Movie
Sacred 2: Fallen Angel - Seaside Massacring Gameplay Movie
Sacred 2: Fallen Angel - Killing Turtles and Rats in a Cave Gameplay Movie
New Releases: May 10-16, 2009
Xbox Live Update: Deadliest Warrior: Legends
Microsoft adds Pipeworks' fighting game, Dead Block, and MLB Bobblehead Pros to XBLA; Games on Demand adds Two Worlds, Sacred 2, and Risen.
This Week on PC: Pax Britannica, TimeStill, Borderlands, Mass Effect 2, and more.
Check out our latest segment of This Week on PC, where we take a look at the latest downloads on the PC.
Big in Japan Feb. 8-14: God Eater back for seconds
Namco Bandai's deity-gobbling action adventure sells an additional 110,235, again besting Dragon Quest VI and New Super Mario Bros. Wii.
AU Shippin' Out August 24-28: Punch-Out
Nintendo enters the boxing ring with a rehash of a classic SNES franchise.
Ex-Sacred 2 devs form Gaming Minds Studios
Kalypso Media backs upstart studio emerging from ashes of Ascaron bankruptcy, confirms continuation of the Patrician series.
ChartSpot: May 2009
New Super Mario Bros., Mario Kart DS, Call of Duty games round out NPD Group's top 20 accounting of month's non-PC retail software sales; World of Warcraft dominates PC charts.
Shippin' Out May 10-16: Battlestations: Pacific, Sacred 2 360/PS3
Eidos' WWII naval-war sim and CDV's RPG join Pirates vs. Ninjas Dodgeball, Civilization IV: The Complete Edition, and Shin Megami Tensei: Devil Summoner 2: Raidou Kuzunoha vs. King Abaddon on ...
Sacred 2 developer bankrupt
Ascaron Entertainment enters administration due to extended development time on Xbox 360, PS3 editions of action RPG; PC expansion, Sacred 3 teased.
Sacred 2 on 360, PS3 set for May 12
Adaptation of Ascaron action role-playing game goes gold on Microsoft's console, PS3 version not far behind.
Recent Forum ActivityGo to Sacred 2: Fallen Angel Discussion
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France 2009 5 oz Silver Proof Eiffel Tower - PF-66 UCAM NGC
We provide all our customers with a refund, return and/or exchange policy on everything we sell including all bullion and certified coins. If for any reason you have a problem, please feel free to call our offices. We will always do our best to accommodate you.
|Bid: $19.50
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Product Description
Only 1 Graded PF-66 UCAM by NGC! Only three coins graded by NGC.
Issued by France in 2009 to celebrate the 120th anniversary of the opening of the Eiffel Tower, this Silver coin contains 5 ounces of Silver. The intricate design shows a likeness of Gustave Eiffel next to the tower on the obverse. Also listed on the obverse are the date and the dates of Eiffel's birth and death (1832-1923). The reverse of this Silver coin shows the lattice work construction of the tower surrounded by the motto of France and the coin's denomination (50 euros). Coin is in an over size slab. With a low mintage, these are not often available, so get yours while you can!
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Frances Perkins Program
Nontraditional Age Students
Mount Holyoke continues to support the philosophy of its founder, Mary Lyon, who believed that a Mount Holyoke education should be available to any talented woman who could benefit from it. Recognizing that the quest for knowledge does not end, Mount Holyoke College welcomes women who follow unconventional paths to its gates and through The Frances Perkins Program opens the nation's oldest women's college to students of nontraditional age.
The Frances Perkins Program is a specially designed program for women of non-traditional age who wish to complete the requirements for a Bachelor of Arts degree. The Program enables women who are 25 years old or over to earn a first-rate degree that meets all the requirements of the undergraduate program and at the same time offers the option of electing either a full or part-time (two courses) schedule. Women who have dependents or are veterans are also eligible to apply for admission through this program.
Each year approximately 90 diverse and intellectually curious women enroll at Mount Holyoke as Frances Perkins scholars (FPs). Most Frances Perkins students matriculate with between thirty and sixty four transferrable credits. These students enhance Mount Holyoke's excellence by bringing extensive work and life experiences to campus. Their contributions to the academic and social climate of the College are embraced by their traditional-aged classmates as well as the College's faculty and staff. Together FPs form a close community that supports them as scholars and women.
Since the Frances Perkins Program was founded in 1980, FPs have gone on to earn master's degrees and doctorates in such fields as anthropology, biology, chemistry, divinity, education, English, history, library science, pharmaceutical science, psychology, social work, and studio art. A number have earned degrees in law, medicine, and veterinary science.


text:
Can someone Please clarify this for me.
I have a 3gs and a 3g both running 3.1
Neither have been jb before.
I understand there was a bb upgrade which both are currently running the 05.11.07.*
I am looking to do a jailbreak only as we are on AT&T.*
Will "Blackra1n" jb my iPhones without issue? I will be using windows to jb *
I have jb many times a 2g and a 3g a few times but got lost in the 3.1 bb upgrade mess so familar with process. I just want to be sure this is correct. *
I much appreciate your time and help,


text:
Select From 0 Colors
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Movement:Miyota Japanese quartz 3 hand.
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Band:16 mm genuine leather custom band with a stainless steel buckle.


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text:
NWS Storm Spotter training classes offered
NWS updates tornado numbers
The National Weather Service has updated its numbers regarding the violent storms that ripped through the Midwest earlier this month.
The agency says two dozen tornadoes struck Illinois and another 28 hit Indiana. The latest figures underscore what officials have been saying since the tornadoes roared through on November 17th: There's never been a November day like that one on record.
The tornado that cut a half-mile swath through the central Illinois community of Washington is the strongest in November in Illinois since modern records began being kept in 1950. Six people died during the storms in Illinois and 147 people were injured.
National Weather Service: 9 tornadoes touched down last week
The National Weather Service has increased the number of tornadoes that touched down in the St. Louis are last week to nine.
The largest and most damaging of the twisters was the EF-3 that cut a 32 mile path of destruction through St. Charles County and north St. Louis County.
Another EF-3 tornado his ripped through Roxana, Illinois, doing serious damage to the landfill. Macoupin County was hit by EF-2 and EF-1 twisters, with one severely damaging a high school gym in Gillispie.
Additionally, there were two EF-1 tornadoes in Franklin and Jefferson Counties, and three EF-0 tornadoes in Montgomery County
National Weather Service confirms EF-3 tornado
ST. LOUIS (AP) — The National Weather Service confirms that at least one tornado barreled Friday night through portions of the St. Louis area as part of a storm that damaged dozens of homes but caused no serious injuries.
The weather service's Jayson Gosselin says the twister that hit portions of St. Charles County was an EF-3, which packed winds up to 165 miles per hour. A tornado of that magnitude also has been confirmed to have affected the Roxana area in Illinois' Madison County, northeast of St. Louis.
Gosselin says crews are trying to determine if damage in St. Louis County was also from a tornado.
Governor Jay Nixon has declared a state of emergency.
Ameren says over 50,000 homes are without power as of Sunday morning.
Missouri, Illinois brace for another round of flooding
ST. LOUIS (AP) - Rivers in the nation's heartland are rising yet again, and with heavy rain in the forecast, parts of Iowa, Missouri and Illinois are bracing for another round of flooding.
The National Weather Service said Wednesday that 2 to 4 inches of rain will be common as strong storms fire up through Friday; some areas could see up to 6 inches.
How bad things get will depend on how much rain falls and where.
The weather service says a worst-case scenario would be widespread heavy rain along the Mississippi River north of St. Louis, and along the Missouri River. The Mississippi and many of its tributaries are already above flood stage, and the Missouri is getting close.
Forecasters say the Mississippi could reach its highest level at St. Louis in nearly two decades.
National Weather Service confirms EF 2 tornado in Hazelwood
The National Weather Service has confirmed that a tornado touched down in Hazelwood last night.
The official investigator is on the scene and has given a preliminary EF 2 rating to the twister. That classification means that sustained wind gusts were measure at 111 - 135 miles per hour.
The report says the tornado damage extends from the Coachlite Skating Center in Bridgeton along 270 all the way into Hazelwood.
No reports have been released on tornadoes reported to have hit Wildwood and Florissant.
New England braces for late-winter storm
Snowfall of 8 to 12 inches was forecast in central Massachusetts and parts of Rhode Island by Friday morning, with 6 to 10 inches in Boston and nearby areas.
"We are watching a conveyor belt of wave after wave of snow coming in over the Atlantic," said Alan Dunham, meteorologist with the National Weather Service in Taunton, Mass. "The morning commute will definitely be a challenge," he said, especially for those headed into Boston from the south.
Powerful waves and high winds were expected to cause more trouble than snow.
In Scituate, Mass., a shoreline town about 30 miles south of Boston, emergency management officials were worried about getting through Friday's high tide.
"I think that's going to be very dangerous," said Scituate Police Chief Brian Stewart. He said the town had advised people in flood-prone areas to leave during high tides that began Thursday, when no major damage was reported.
"Why put yourself at risk?" he said. "Folks have been through this before, and they know what happens in these areas. We're recommending that people in areas that have experienced coastal flooding to evacuate three hours before high tide."
In Salisbury, Mass., on the New Hampshire border, officials ordered evacuations for homes along several beachfront streets flooded during a February blizzard.
A coastal flood warning was in effect for east-facing shores in Massachusetts, with possible 3-foot surges at high tide.
"The one we are watching is on Friday morning, after another 12 hours of strong northeasterly winds piling more water up," the National Weather Service's Dunham said.
On Cape Cod, where the storm was expected to be mostly rain, officials were concerned about beach erosion. The area suffered extensive erosion from Superstorm Sandy in October and a major snowstorm last month.
"We've really gotten more erosion in the last six months than we've experienced in the last decade," said Sandwich Town Manager George Dunham. "These three storms are really taking a toll."
Some less severe beach erosion was forecast along the southern Maine coast, and up to six inches of snow in southern Maine and New Hampshire.
In Connecticut, where up to 6 inches of snow was expected by Friday, people were hoping for a break after a snowy winter.
"I'm just wishing we'd be done with snow," said Steve Edwards, a contractor in Newtown. "We just finally saw some green grass."
The late-winter storm buried parts of the Midwest and Mid-Atlantic before sweeping into New England.
In Virginia, three people were killed, including a 22 year old man who died after his vehicle ran off an icy road. Up to 20 inches of snow piled up in central and western Virginia, which had more than 200,000 outages at the height of the storm. The storm dumped 2 feet of snow in parts of neighboring West Virginia, closing schools in more than half the state and leaving more than 20,000 customers without power. Two North Carolina boaters were missing offshore after a third crew member was rescued Wednesday.
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text:
Friday, April 25, 2014
By Randy Billings firstname.lastname@example.com
Staff Writer
PORTLAND – Canadian officials are preparing to seek bids from companies with interest in restoring ferry service between Nova Scotia and Portland, which ended three years ago because it was losing money.
The Scotia Prince in 2003. Canada is working to revive Nova Scotia-to-Portland ferry service, which has been defunct since 2009.
Staff File Photo
Bay Ferries Ltd. of Prince Edward Island, which operated a high-speed catamaran between Portland and Yarmouth, Nova Scotia, has shown interest in bidding for the service, for which the province of Nova Scotia has agreed to provide a $21 million subsidy.
Ferry service ended in 2009, when Bay Ferries stopped operating The Cat, which reportedly was losing $7 million a year, in part because Nova Scotia stopped subsidizing the service.
It's unclear whether the company would use a catamaran or a slower vessel for the new service.
Prospective bidders met Tuesday in Halifax, Nova Scotia, to discuss conditions for an upcoming request for proposals.
Portland Mayor Michael Brennan said Wednesday that he's pleased the process is moving forward. He said he's optimistic that ferry service will be restored because the province is committed to subsidizing operations during the start-up phase.
"It's clear there's going to be a strong commitment to making this happen," Brennan said. "The history of having a ferry between Portland and Nova Scotia has been a positive one. We would like to work with them to make sure this becomes a reality."
Nova Scotia is prepared to spend as much as $21 million over seven years to attract a long-term cruise ferry operation to Yarmouth.
A province-appointed panel of experts issued a report in September saying that ferry service to Maine could be viable if it provides a high-quality on-board experience, is supported by a sophisticated marketing strategy and leverages a strong tourist experience in southwest Nova Scotia.
The report said it would take an initial investment of $5 million for baseline research, advertising, vessel acquisition and financing to get the service running. Another $13 million would be needed to repair ferry terminals in Yarmouth.
Prospective operators will be expected to present plans to have a self-sustaining ferry operation once the government subsidy runs out.
Percy Paris, Nova Scotia's minister of economic and rural development and tourism, said the province is open to seasonal and year-round ferry services, if the operator is focused on giving passengers a quality overnight experience.
"We're leaving it in the hands of the bidders," Paris said. "If we move forward on this ... we want to make sure that it is going to be successful and it's going to be there for the long haul."
Ferry service between Portland and Yarmouth started in 1970, when the Prince of Fundy began operating. The Scotia Prince ran from 1982 until 2005, when a dispute over mold at Portland's International Marine Terminal and declining ridership prompted the company to stop the service.
The 485-foot Scotia Prince held 1,200 passengers and promoted itself as a leisurely cruise experience, with cabins, casino games and live musical shows. A one-way trip took about 11 hours.
The Cat, which held about 775 passengers, picked up the service from 2006 to 2009. It made the trip in about 5½ hours and offered aircraft-style lounge seats, four movie screens, slot machines, a cafe and a duty-free shop.
A draft of the request for proposals notes that 70 million people live within a day's drive of Portland and 30 million live within a six-hour drive.
"The northeast United States offers an enormous potential market for ferry passengers," the request says.
The draft asks bidders to identify the biggest risks to a self-sustaining operation and how they would address them. The type of ferry service isn't specified, but the panel of experts recommended Portland as a destination because it presents the best opportunity for a cruise-style -- rather than a high-speed -- ferry service.
Since ferry service ended, Portland has grown as a cruise ship destination. This year, the city hosted 59 ships with a total of 68,773 passengers. In 2011, 56 ships came, carrying 85,508 passengers, according to the Port of Portland.
Jeff Monroe, a port and transportation consultant with HDR in Boston, said he was been working with two operators that are interested in bidding for the ferry service -- one from Italy and one from North America.
Monroe said his studies have shown that the most profitable service would be an overnight, cruise-style ferry with a 24-hour turnaround.
He said he is optimistic that the service will be restored by 2014, if the port in Yarmouth is upgraded and operators can find a year-round use for their vessel.
"I think it has a real good chance of occurring," said Monroe, who is Portland's former transportation director.
Bay Ferries is considering whether to submit a bid, said Donald Cormier, the company's vice president of operations and safety.
Cormier wouldn't speculate about the type of ferry service, nor would he say why the company, which operated The Cat at a loss, is interested in giving it another shot.
"Until we see exactly what they want, at that point, we will evaluate whether our company will continue to participate," said Cormier, noting that the company would have to ensure profitability for its shareholders.
The Nova Scotia-based Chronicle Herald reported Wednesday that the United Kingdom's P&O Ferries, which has one of the biggest passenger and freight fleets in Europe, has also expressed interest in operating the ferry.
The newspaper reported that the service could be running as soon as next year, though officials said a 2014 start is more likely.
Monroe said Maine must view the ferry service as part of its transportation system, rather than simply leaving it to Nova Scotia.
Portland City Manager Mark Rees said the city isn't in a position to provide financial incentives for a new ferry service, but stands ready to provide technical assistance.
He said the city has made significant investments to its waterfront in recent years, building the Ocean Gateway Terminal and a new facility at the International Marine Terminal.
Paris, Nova Scotia's minister of economic and rural development and tourism, said the province would welcome support from all levels of government in the United States and Canada.
"It would be nice to see the state of Maine with some skin in the game," Paris said.
Nova Scotia is expected to call for new elections in the spring, likely adding political pressure for candidates to restart the ferry service, which is seen as vital to the future of southwestern Nova Scotia.
The time line for potential operators to submit their proposals had not been finalized as of Wednesday.
Staff Writer Randy Billings can be contacted at 791-6346 or at:
Twitter: @randybillings
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text:
Fans have until Sunday evening to bid for two signed Chelsea shirts and the once-in-a-lifetime opportunity to watch the first team train and meet the players in support of those affected by Typhoon Haiyan.
All money raised from the eBay auctions will go towards the Disaster Emergency Committee (DEC) and their appeal to help those affected by Typhoon Haiyan in the Philippines.
The typhoon has affected more than 13 million people. Four million have been forced from their homes and around a million houses have either been destroyed or damaged.
The DEC has already raised more than £73million, yet more is needed as the full impact of Typhoon Haiyan continues to unfold, with medical equipment, clean water, food and shelter major concerns.
Click here to register your bid and be in with a chance of owning a piece of Chelsea memorabilia or meeting the players at our Cobham training ground.
Fans unable to bid but who are still interested in supporting the relief effort can donate £5 to the DEC appeal simply by texting FOOTIE to 70000.*
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Expect a warm welcome at High Hedges. Bedrooms are well presented and comfortable, and come with many thoughtful extra touches. A substantial breakfast is served in the pleasant dining room. To guaran...More about High Hedges Bed & Breakfast
This modern building offers accommodation in smart, spacious and well-equipped bedrooms, suitable for families and business travellers, and all with en suite bathrooms. Continental breakfast is availa...More about Days Inn Bishop's Stortford - M11
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Linden House enjoys a prominent position in the heart of Stanstead and is a short drive from the airport. This fine property has individually designed bedrooms, which are all beautifully presented and...More about Linden House
Set in its own grounds Bonnington's is a stylish guesthouse with a range of individually designed modern bedrooms. All bedrooms are well equipped, free WiFi is available along with secure parking. Sta...More about Bonningtons Guest House
Set within the peaceful village of Westmill amid rolling countryside, this charming 14th-century inn offers excellent accommodation in a friendly and relaxed atmosphere. The purpose-built, ground-floo...More about Sword Inn Hand
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Delightful Georgian manor house set in 150 acres of secluded grounds and gardens, with its own 18-hole championship golf course and superb leisure facilities. Public rooms include an imposing open-pl...More about Manor of Groves Hotel, Golf & Country Club
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One of the biggest Museum stores in the country, holding the reserve collections for Birmingham Museums Trust.
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Location: Birmingham Museum
14th February 2014 - 11th May 2014
The Vanity of Small Differences is a series of six tapestries by Turner Prize-winning artist Grayson Perry. They explore his fascination with taste and tell a story of class mobility.
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Image credit: Expulsion from Number 8 Eden Close (detail), 2012 by Grayson Perry © the artist
Arts Council Collection, Southbank Centre, London and British Council. Gift of the artist and Victoria Miro Gallery with the support of Channel 4 Television, the Art Fund and Sfumato Foundation with additional support from AlixPartners.


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A list of CITES-listed trees has been compiled by UNEP-WCMC.Resource Type: Tools / Applications
The CITES Trade Database, managed by UNEP-WCMC on behalf of the CITES Secretariat, is a unique resource that holds over 13 million records of trade in wildlife and over 50,000 scientific names of taxa listed by CITES. Contracting Parties provide annual reports to the CITES Secretariat including full details of all export and import permits and certificates issued during the previous year. More than 850,000 records of trade in CITES-listed species of wildlife are reported annually.Resource Type: Tools / Applications
The CITES Trade Data Dashboards are a new, interactive and dynamic way of viewing the trade data submitted by CITES Parties in their annual reports to the Convention. The Global dashboard displays global trade trends (e.g. global trade in live reptiles), whereas the National dashboard shows information by country. The dashboards have been developed by UNEP-WCMC on behalf of the CITES Secretariat.Resource Type: Tools / Applications
Species+ is a website that provides information on the current listing of species in the multilateral environmental agreements (MEAs), together with their taxonomy, distribution and common names, as well as the trade restrictions that affect them.
Species+ is a new and improved version of three existing databases: the UNEP-WCMC Species Database, the CITES Species Database, and the EU Wildlife Trade Regulations Database.
Resource Type: Tools / Applications
UNEP-WCMC produces regular outputs of net trade in wild-collected fauna and flora listed on CITES Appendix II as part of the CITES Review of Significant Trade process.
UNEP-WCMC also produced Reviews of Significant Trade for the species selected for review following CoP14 for recent Animals and Plants Committee meetings (including AC25, PC19 and AC26).Resource Type: Reports
The Checklist of CITES Species provides the official list of CITES-listed species (scientific names) and their associated scientific synonyms; common names in English, French and Spanish (where available) and the CITES Appendix in which they are currently listed. Information on historical Appendix listings, reservations and level of listing (e.g. if a whole family or order is listed) is also available through this website.
Resource Type: Reports
UNEP-WCMC produces reports for a number of fora including CITES, the European Commission and the Convention on the Conservation of Migratory Species of Wild Animals (CMS). Recent examples of these reports can be downloaded here in PDF format.Resource Type: Reports
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Dokuro Game Giveaway!
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Contestants in Fresno for the Miss California Pageant got a special reception hosted by Rotarians and members of the Visitors and Convention Bureau.
The Miss California Pageant brings in a lot of money to the local economy each year.
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The competition begins Tuesday at the Saroyan Theater.
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Playing for Keeps
Playing for Keeps (PG-13)
"Playing For Keeps" is a romantic comedy about a charming, down-on-his luck former soccer star who returns home to put his life back together. Looking for a way to rebuild his relationship with his son, he gets roped into coaching the boy's soccer team. But his attempts to finally become an "adult" are met with hilarious challenges from the attractive "soccer moms" who pursue him at every turnNo show times found for selected day.
Rated PG-13 for some sexual situations, language and a brief intense image
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Score: 2.0
Cast: Gerard Butler, Jessica Biel, Uma Thurman, Judy Greer, Catherine Zeta-JonesDirector: Gabriele Muccino
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Monday, November 19th, 2012 Edition of The Daily Standard
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DAYTON - It wasn't the best offensive performance for Coldwater, but the Cavaliers' defense made up for it. The Cavaliers scored all of their points in the first half while the defense played stout and shut out Covington 20-0 t . . .
Print Edition Only News Stories
• Donated deer meat to feed the hungry
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Local Obituaries
Donald Smith, 80, St. Marys, died Nov. 18, 2012, at Lima Memorial Health System. Funeral services are 11 a.m. Wednesday at Miller Funeral Home, St. Marys. The burial with full military services will follow at Elm Grove Cemetery . . .
Thomas F. Hedrick, 81, Coldwater, died Nov. 18, 2012. Services are pending at Hogenkamp Funeral Home, Coldwater. . . .
William F. Donauer, 91, Coldwater, died Nov 17, 2012, at Briarwood Village, Coldwater. He was born Nov. 28, 1920, in Minster to Anton and Carrie Sommers Donauer. On June 10, 1950, he married Mary Kay Werner, who died June 25, 2 . . .
Laura D. Roediger, 54, Celina, died at 3:30 p.m. Nov. 17, 2012, at St. Rita's Medical Center, Lima. She was born Sept. 3, 1958, in Dayton to Charles and Nancy Breast Gray, who survive in Sidney. On June 4, 1977, she married Jef . . .
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This parking does not currently offer online bookings.
1195 people recommend parking here 751 left comments
Our parking was extremely easy to get in an out of! I loved that we had a live person tell us where to park. It was like a VIP parking experience. Our parking was ground level and just a short walk to the stadium. I was very pleased with it.
Excellent service, close to entrance and exit of garage made my trip to Super Cross that much better.
This was a great place to park!! Very close to Lucas Oil and easy to get in and out of.
It was good and not to far from the stadium
Very easy garage to get in and out of. Very close to Lucas Oil Stadium, never had to walk outside once. Definitely will use it again.
It was so nice to be close to our destination. We got right in and parked and then when we left they helped us get out quickly.
This facility is a commercial/public parking garage, 8 stories tall. Elevators are located on the northeast side of the facility. ParkWhiz stalls are unmarked and are located throughout the facility with spaces for early arrivals being at the entrance from Capitol Ave. and on the exit ramp close to the cashier booths as directed by the staff at the facility.
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Nearby destinations: Bankers Life Fieldhouse, Indiana Convention Center, Indianapolis Monumental Marathon, Cuda Lounge, Indianapolis Symphony Orchestra.
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OK, be honest with me Greg... as a friend... did my post make any sense... I think they're going to revoke my CBZ licence...
I didn't read the Ross book nor have I refereed a fight... seriously and sincerely, over to you Ron!
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OK, be honest with me Greg... as a friend... did my post make any sense... I think they're going to revoke my CBZ licence...
I didn't read the Ross book nor have I refereed a fight... seriously and sincerely, over to you Ron!
Last edited by theironbar; 08-17-2006 at 05:06 PM.
Amigo mio, I was trying to make you guys laugh.
Not only do I know Mike is the founder of the Twilight Zone here,
but he is also my formidable attorney, so this dude I know well.
The NYSAC rule book which needs revision badlly which I would be happy to help them with once they stock the office with real boxing people instead of poltical pork appointees maintains that,
minor fouls include maintaining a clinch, holding among other things.
Pro Boxing is ruined by overly officious referees who have gotten their job by saying, "Look at me, I refereed in the amateurs." Yes we know that Mercante Jr et al but that is the problem, they still referee like they are there.
If you had a lot of fights yourself as a fighter, and you really know how to take charge to let two men earn their pay in a pro fight, one realizes quickly there is a huge difference in holding on for dear life like Hearns did with James The Heat Kinchen, and refusing to let go.
That boys and girls is "Maintaining a clinch."
If you watch the film of Sosa V Williams I, you will see how I let them fight with one hand free which was not holding and hitting which would be if one man was holding the other guy, and hitting with the other hand.
If one man is holding the other fighter and that fighter hand is free, he can be allowed to fight his way out, as infighting is part of pro boxing for God's sake.
When Mercante Jr allowed Lennox Lewis to hold Michael Grant and hit with the other hand and getting a TKO that is holding and hitting which a pro ref would see, he did not.
The overly officious Nady who loves to mug for the camera when introduced seems to make bad judgement calls all the time, yet the Nevada boys think he is good and use him over and over.
Look at what they do with Randy Neuman and Mercante Jr in NY, Ron Scott Rabinowitz lets them ref again and again to spite the public and do them favors. Do you actually think him and Hugo Spindola the Commission Atty and Exec Director even remotely care how bad they screw up.
It's all poltical favors period.
Clinching is part of boxing, infighting is part of pro boxing, a good referee does not become invisible despite what Mercante Senior espouses.
If you don't see him he is doing a good job, yeah the world is flat too.
No, stay close, let them fight, when they are hopelessly locked up and cannot fight their way out, you tell them to stop punching and break.
If they do not heed your command, that itself can me a MAJOR FOUL called,
"Not heeding the referee's warnings about minor fouls."
Even then I will give a hard warning stopping the action, eyeball to eyeball, and so the judges and crowd can see and hear the command. If it is disobeyed over 3 times then point deduction is being flirted with.
I try not to paint myself into a corner being overly officious like Nady with unnecessary warnings which then make the ref feel he is obligated to act like a point deduction machine.
I have to see the fight but it sounds like he was really bothering the Russian with his constant interference. Eddie Cotton did that to Lennox Lewis.
No one influences me. I had Jesse Reid yelling like the Green floating head in Ghostbuster I, to deduct points from Junior Jones for simply tying up Canizalez in their fight. He worked the guy like Joey Giardello and broke when I told him to.
No one tells me what to do, I had too many fights to know, if you can't fight like a pro without crying, they are taking applications at ShopRite.
Hell man, the UFC is much rougher, grabbing a guy, tying him up and then breaking is fine, refusing to do so, is another thing.
I only DQ's one guy in my life, Charlie White Lightining Brown against Jake The Snake Rodriguez. Charlie coming off much cocaine abuse fought him in the Theater in MSG, for the State Jr Welter Title.
He would throw just one punch, grab and hold and refuse to let go. He was told to break, would break, then throw one punch more and grab and hold on for dear life for twenty seconds without letting go.
After three major warnings I had to DQ the poor guy for his own health.
Me, I let them fight. When they are hopelessly locked up, I know better than anyone, and I break them.
That simple.
as an attorney yourself you should know as much about grey areas as the next guy and as a friend i must admit to being confused here myself... confused a bit overworked and ......what were we talking about? we need a CBZ license ?
Hi Ron,
Thanks for the info! Good stuff, as usual.
I hope you have a great weekend,
Thank you, Mr. Lipton for your expert commentary on this subject.
I for one, feel enlightened.
Muchas gracias.
Greg -- I reread my post again and became more confused... BTW, I am starting a thread on Jose Napoles in Old Timers and would love some of your stories...
Ron -- great post as always -- honestly, one of my old law school profs wrote the constitutions for several small countries -- you should indeed write the boxing rulebook with annotations... the Annotated Lipton... I like the sound of that...
|Current Champs


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One day contest:
Posted on September 7, 2011
Want to win a limited edition Chernobyl 25th anniversary T-shirt? Well, here is your chance, all you have to do is answer a trivia question correctly about Maria.Here is the question:Can you name the first junior event that Maria won and the name of her opponent in the final?The prize is a special 25th Chernobyl Anniversary T-shirt, here is what Maria said on Facebook about it:"On April 26, 2011, it will be the 25th anniversary of the Chernobyl disaster. As many of you know this disaster affected my family and millions of other families just like mine. This entire region continues to be affected 25 years later and it is my personal passion to help and never forget. I have asked my team at Nike to create a limited edition T-shirt for the 25th anniversary that I will wear in training and also will give to the winners of the weekly trivia question and the fan photo contest. Thank you to all my fans for their continued support."
The contest will close at 10.00ET on September 8th. To enter you need to put your answer in the comment section below this post. The winner will be selected randomly from all the correct entries.
How and when do they contact you? I havent recieved an email or a message in my inbox here ¬_¬
Perhaps it's too early (:
Cheers Luc, just wanted some clarification. Will sit tight and see what happens :)


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Best, worst in metro area transportation
AAA Mid-Atlantic looks back at the best and worst in transportation issues around D.C., Maryland and Virginia.
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Virginia moves forward with plan to sell air
There could be a new source of much-needed transportation money in Virginia. And it could come - literally - out of thin air.
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MARC adding weekend service between Baltimore, DC
Maryland is expanding MARC rail service beyond the work week. State transportation officials say the transportation bill signed Thursday includes $100 million for enhancement for MARC.
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Funding possible for 16 Northern Virginia road and 26 transit projects
The Northern Virginia Transportation Authority is one step closer to deciding what projects will get funding in July from the newly passed transportation package.
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Feds pass on funding Columbia Pike streetcar line
Arlington and Fairfax counties won't receive federal funding for a new streetcar line planned along Columbia Pike.
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Senate president expects transportation bill
Maryland's Senate president says he's confident Gov. Martin O'Malley will submit a transportation funding measure early next week.
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Senate vote passes $880 million highway reform
The Virginia Senate passed a transportation reform funding bill that would increase taxes in the region. But the new funding would provide enough money to extend Metrorail to Dulles among other transportation projects in Northern Virginia.
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With GOP split, Dems hold cards on roads bill fate
With Virginia Republicans split over a transportation funding compromise, Democrats may be the deciding factor in whether the first major reforms to Virginia's highway financing system in 27 years hits the governor's desk.
Report: Gas tax hike would hurt Md. workers
Americans for Prosperity says raising Maryland's gas tax would kill about 1,000 jobs and hurt low- and middle-class workers the most.
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House, Senate negotiators on transportation reform
Two Northern Virginia lawmakers will negotiate a compromise transportation funding bill that could alter local and state taxes and the fate of the Silver Line to Dulles.
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