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Extended warranty was not honored
Posted by on 12/31/2002
COSTA MESA, CALIFORNIA -- I purchased a Handspring Visor PDA on 6/23/2000. I also purchased a 3-year extended warranty for $59.99. My Visor loses all of my data every two to three weeks. I took it in to Best Buy in Costa Mesa, CA for repair today and was told that the damage must be verified for it to be covered under warranty. I was not told this when I purchased the product. They did not even open the unit up to inspect it for damage.
In the past year, I have purchased a new 36" flat screen tv, a new Compaq computer, and several other products from Best Buy. I am also the Purchasing Manager for a medium size company. For the company I spend at least $10,000 per year at Best Buy for technology products. They've lost me personal business as well as the business of the company I work for.
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Posted by Anonymous on 2003-01-07:
Have it varified in writing then bring it back to best buy for service.
If they fail to honor the service plan(warranty), file an ftc complaint under Magnuson-Moss.
The fact that they did not inform you of their policy has NO bearing on the warranty. IF it(THE PROBLEM) can be varified AND you DO have the policy in writing that covers that item, Best Buy must fulfill their obligation.
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Useless Extended Warranty
Posted by on 03/24/2002
CORALVILLE, IOWA -- On December 21, 2000 I purchased a Samsung 35mm camera and 4 year extended warranty from a Best Buy store in Dayton, Ohio. My purchase price was $139.99 for the camera and $19.99 for the four year warranty. In January of 2002, I discovered my camera was not working when none of the photos we took of our baby's birth turned out. Even though I was devastated at not having the pictures, I was confident that the camera would be fixed because I had purchased the service plan. Since we now live in Iowa, I called the Best Buy store in Coralville, Iowa to ask about getting my camera repaired. I was told to bring it in and they would fix it, so we made the 60 mile trip from our home with camera and warranty in hand. No mention was made that there was a chance my camera would not be repaired.
Upon arriving at the store, Cara (the "Manager" on duty)informed me that my camera would not be repaired, but replaced. Even though I had the original receipt and my camera was still under warranty, I would be charged a 'restocking' fee because I did not have the manual or the box with me. In addition, she said I would have to pay the difference between the original cost of my camera and the price of the replacement. My total cost for the 'replacement' came to around $52.00.
As for the 4 year warranty that I purchased for $19.99? It is now a 2 1/2 year warranty on the new camera.
To help keep me as a potential future customer, I would like the following:
A refund of the $72.00 I lost because your store did not want to repair my camera. This is the cost of the useless warranty that I purchased plus what it cost me to replace my camera. If this was truly a 'replacement', it should have cost me nothing, since I had already purchased the extended warranty. It was your store's choice not to repair my camera.
At the very least I would like a response from your company regarding this incident. Thank you for your time.
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Posted by Anonymous on 2002-03-24:
I would seriously consider writing a letter to the Attorney General of your State. They may find that the company is using deceptive/fraudulent practices in selling you a repair warranty, when in reality they are seling you a replacement warranty, one of which is actually a pro-rated replacement warranty. It is up to you, but worth the effort.
Posted by Anonymous on 2002-03-26:
That is terrible. Thankyou for the feedback I will never buy from them again!!!
Posted by elow on 2004-10-05:
gee, this statement is ridiculous. Your camera got replaced , you saved your $140 where if you had not purchased that plan you would have had to buy a new $140 cameraand you are crying about $50 bucks. Be glad its not a hundred and fifty!!!
Posted by elow on 2004-10-05:
And by the way...Anonymous... Sometimes hundred dollar cameras cant be fixed. You dont have to write a letter to the attorney General about a hundred dollar camera.Quit being so self rightous..
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Extended Warranty
Posted by Miloleebx on 03/17/2004
BAXTER, MINNESOTA -- My HP Notebook needed a new battery, one of the letter keys popped off, and the power cord connection was malfunctioning. I figured this would be no problem to be repaired as I had purchased the four year extended warranty package.
I brought my laptop into my local store to be repaired and the employees stated that the computer had to be sent to HP for the repair work, and that it would take two weeks tops.
Well, it is three weeks later, I still have no computer. I called Best Buy a week ago to inquire as to the status of the computer and they stated that HP had just received it, and to call back in a week and a half. Keep in mind Best Buy had already had my computer for 10 days before HP even received it for repair!
Lo and behold Best Buy called me today and said the computer was finished and could be picked up. I went to pick it up, and was told that the battery wasn't holding a charge, I would have to send away for a replacement battery, and it would be another 5 days or so. HUH? They have had my computer for 3 weeks, they were told the battery needed to be replaced when I brought it in, and it still hasn't been done? This extended warranty they offer is a joke, I think in the future I will be taking my business elsewhere as my difficulties with Best Buy just never end, and the worst part about it, they don't seem to care one bit about the crappy customer service that they offer!
P.S. The store # I refer to is #522, in Baxter, Mn.
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Posted by Laurachitchat on 2004-03-16:
www.bestbuysux.org check it out
Posted by firethorne2k on 2004-03-17:
you should quit promoting that site
Posted by poltergeist_ss on 2004-03-18:
its a great site check it out www.bestbuysux.org
Posted by bestbestbuy on 2004-03-19:
yeah, everyone knows about the site.. give it up already, its annoying.
Posted by parker on 2004-03-20:
mr plow thats my name that name again is www.bestbuysux.org check it out NOW!!!!
Posted by bestbestbuy on 2004-03-23:
dont be dumb
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After Seven Visits To Fix A TV... Time For Best Buy To Give A New One! Yes, We Got Your Wonderful Warranty Too When We Bought It!
Posted by Moyer on 07/05/2007
LANSDALE, PENNSYLVANIA -- Today, 7-5-07, is the FIFTH TIME Best Buy has a Technician coming "yet again" to our home to fix our TV (a Toshiba) "This year, for the same problem" !
We had bought the "Wonderful Extended warranty Plan that is glamorized & Pushed by the Cashier on how great it is". Ahem.
The circuit board is bad, the colors go from Green, to orange, to black and white... And at all times of the day, the Screen will actually "blow up", meaning, if you are reading the Title to something on a show or news, you wont see the writing (sometimes the people) because the have "spread" across the TV !
They are "Well aware of all of this" (now, playing, "Pass the Tech Game").
The last TECHNICIAN STATED, AND I QUOTE "Even with the Extended Warranty, We have to REPLACE a part 4 times, and if all those don't work, THEN we will replace the Television"! He was here four times, put parts in twice, bad parts each time, so TODAY...A different Tech is coming.
The last Technician, apparently got into a squabble with his boss at Best Buy, regarding our Television. He,himself felt this TV should be replaced. INSTEAD, his boss made him remind us "Four bad" part installs & you get a new TV, as well, was having him contact 'Toshiba", to see if "any newer parts were made for our Model" that Best Buy was not informed about! (Never heard anything on that!)
Today, got the call from todays Tech, coming btw 11 & 1, he had NO IDEA he was the FIFTH visit for this tv ! He was very surprised, and "cant wait" to see if todays parts will work!
Oh, and here's more "fun" to this...LAST YEAR, due to the "same problems", a tech was sent, he took the TV to have it fixed, two weeks later got it back...It lasted less than ONE WEEK !
I am now contacting the BBB, AND every consumer fraud department regarding Best Buy, their warranties are falsified when bought, and this is completely at this point, "Unacceptable". And not once has the store manager in Montgomeryville, Pa contacted us, assuring us in anyway, shape or form.
CC to Attorney
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Posted by Anonymous on 2007-07-05:
Hitachi makes the best panel/board for tv. Most A/V (high end) installers recommand them for custom jobs. Sony makes good board (color control, color temp, contrast ratio) but they do not manufacture their own panel (LCD), they outsource them to Samsung.
Posted by Anonymous on 2007-07-05:
Local retailer can only accept returns/refunds for electronic within a short time period. Esp. a big ticket item like TV. You need to addrss this with the Manufacture. Most manufacture have limited one-year warranty on big ticket item. Unless your extended warranty covers entire unit (TV) replacement, you are out of luck.
Posted by adzidek on 2007-07-05:
OK, "seriously", why are there so many "parentheses" in your "review"?
Posted by Ponie on 2007-07-05:
adzidek, I think you mean "quotation marks," and I "agree."
Posted by adzidek on 2007-07-05:
Did I say parentheses? LOL, I meant quotation marks. :)
Posted by rhondam718732 on 2007-07-05:
WHAT does it say in your warranty regarding the # of service calls versus replacement?
Posted by Anonymous on 2007-07-05:
I have not read any service contact that offer a free replacement if they cannot repair it after certain # of repairs. A state lemon law for consumer goods may apply here.
Posted by furnitureman on 2007-07-05:
At least they are coming out to fix it. I think Best Buy just owes you the warranty service you bought and thats it
Posted by *Brenda* on 2007-07-05:
I have a best buy service plan on my TV. Here's what it says:
No Lemon Policy: After three services repairs have been completed on individual product and that individual product requires a fourth repair, as determined by us, we will replace it with product of comparable performance, not to exceed the original purchase price.
It goes on and on about refurbished and clearance stuff but that's the gist of it.
Posted by Extended Warranty on 2007-07-05:
First off before you complain about fraud, do you know what you are even complaining about?
Why would the store manager call and follow up with this? He is not involved in these returns.
That tech is wrong however. It is not 4 REPLACED parts. It is 4 qualifying repairs. A qualified repair is basically anything done to fix it bar software issues which you have not had. That TV should be replaced. I would call 888-BEST BUY and go over all the repairs with the CSR. Once they see you have enough qualifying repairs, then it should be replaced.
Posted by jbw920 on 2007-07-08:
yeah I have had quite a negative experience with their service plan and with the customer relations department. You should seek legal counsel before you do anything else.
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Guerilla Warfare Against Best Buy
Posted by Bestbuyfraud on 01/17/2006
TENNESSEE -- I have had an even worse experience with Best Buy's service, but rather than detail that, I would like to propose a course of action. I have seen thousands if not more complaints against BB's practices but as consumers we are pretty much just screwed, we have almost no recourse against them. I would like to suggest that each of us spend some time in BB stores. Go to the high dollar items like big screen TV's and appliances and blend in with the other customers.
At every opportunity tell someone considering a purchase to run for their lives they are fixing to get screwed. Quietly do whatever it takes to cost them a few sales on high dollar items. You may get kicked out but you will get some satisfaction. If we propagate this strategy to other web sites we may get several thousand people doing this and cost them big time. We need to start guerilla warfare against them because we have no other recourse.
Please get this idea around the web and to other dissatisfied customers. If we get enough people involved we can hurt them. Most of our complaints are not worth taking to court and they know that. This is a way to get a little even. Please spread this idea around and let's go 'shopping' at BB. If you are seriously PO'ed this is worth your time.
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Posted by miketech on 2006-01-17:
I don't think best buy is worth the effort. But I wish you the best of luck. If it takes off and works I'll sign up to help with Home Depot and Wal-mart.
Posted by KateM on 2006-01-17:
It could work...if people actually do it of course
Posted by heaven17 on 2006-01-17:
If someone walked up to me while I was shopping and started to rant about the store policies, I'd walk away slowly and avoid that person. You stand to freak more people out than to damage Best Buy's business.
Posted by Slimjim on 2006-01-17:
Sounds like a good way to create an explosive situation, and one you may wish you didn't.
Posted by Anonymous on 2006-01-17:
Trespassing, "Disturbing the Peace" to name a few.
Posted by anti-idiot on 2006-01-17:
Best Buy is a huge corportation. I don't think you're little internet campaigne is going to get very far, or even hurt them for that matter. But creeping people out on the other hand? You will definitley succeede.
Posted by miketech on 2006-01-18:
Ok so what if instead of dogging BB to customers he memorized some of the great prices at other local store and was like " WOW they want $1995 for that tv, hum Sears has a larger one for $1750 with a free DVD player" or whatever. I bet people would listen then.
Posted by Anonymous on 2006-01-21:
Do you really think that you're little internet campaign is going to get you very far? Best Buy is a HUGE corporation & you're just a customer. The loss of your business will have no impact on them whatsoever. If you really do go into stores & do that to people, like others here have said, you will suceed only in freaking them out (maybe even getting knocked out by someone), & getting banned from the store.
Posted by abobo on 2006-11-13:
If they don't already know what they're getting into by buying at Best Buy, your guerilla campaign isn't going to teach them anything. Let them get screwed... cheating your customers and delivering no customer service is not a sustainable business strategy. They'll wreck their own business... no need to get yourself arrested in trying to speed that up a bit.
Posted by A. Faubion on 2011-12-30:
Is there some law or rationale against doing a copy and paste of online complaints against Best Buy, including where the comments were posted, then printing out flyers to give to customers before they enter the store? Perhaps even using comparative online data about customer satisfaction vs other stores retailing the same or like items? I am so pissed and have enough time on my hands at the moment as to be happy to take the task on, if only to save one person from the hell I and my employer recently endured after three (wholly unsatisfactory) major purchases (all bought at the same BB location and at the same time). I feel a certain civil and moral responsibility to blow the whistle on this company in any and all ways that might prevent others suffering from what amounts to deceitful,scandalous and blatantly fraudulent practices by this shameful company. I will consider all suggestions.However do not waste my time on suggesting that next time I should do my homework first and second, never shop Best Buy again, That experience amounts to a hard ( and expensive) lesson learned. Fool me once...
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Would Not Give Me My Charger
Posted by Soaring Consumer on 04/11/2013
ALTAMONTE SPRINGS, FLORIDA -- I purchased a Samsung Galaxy Prevail smartphone from Best Buy in 2012 with a 2 year extended warranty plan which also covers accidental damage. Toward the end of February 2013 the phone began overheating, constantly freezing, and dropping calls for no reason.
On March 2 I went to the Best Buy store in Altamonte Springs to have the phone replaced under the extended warranty. As they no longer carried the phone I use as it is a discontinued model I had it replaced with the HTC Evo Design 4G, of which I agreed to pay the price difference between what I paid for my phone and the new phone, and purchased a new warranty for the new upgraded phone. The whole process ended up taking an hour and a half due to trouble with their computer system, constant needs for manager overrides and the process of porting the number to the replacement phone.
My complaint centers on this: the store representative would not allow me to have the charger that came with the phone. He said I needed to bring in the charger from the original phone before I could get the charger that came with the new phone. I asked if I could just take the charger and bring the old one back the next day but he refused, however he said he would put it aside for me when I bring back the old one, and placed it in a bag with my name on it in one of the cabinets. It is a reasonable policy, but what happened afterwards I consider to be unreasonable.
I returned to the store on March 3 with the old charger, so that I could get the new one. Even though the new phone worked fine with the old charger, the new phone's charger was smaller and more compact than the old phone's charger, so needless to say I wanted the new charger. The representative that helped me the day before was not working. I informed the representative who was working that I was back to exchange the old charger for the new one. I gave him the old charger and he went to look for it, but after 30 minutes he said he couldn't find it.
I advised him that I couldn't understand why the charger that I paid for with my phone would be missing especially since it has my name on it, and considering how long I have been waiting, if he could just give me another charger. He said that he couldn't, and that the only reason that it wouldn't be where it was was that I must have already taken it. I told him that that is impossible, that it was put in a locked cabinet by the other representative, and this is the first time I had come back to the store since I left with the new phone. Frustrated with the unwillingness to help me resolve the situation I requested my original charger back. The representative then refused to give me back the old charger and said the only way I can get another charger would be to buy a new one.
At this point I simply walked away to customer service and requested a manager, and explained that the Best Buy Mobile representative took my old charger and could not find the new charger that I paid for, and now would not give me back my old charger. After 20 more minutes waiting and the manager never showing up, the counter representative tried to bargain with me into taking some different scratched up used chargers instead, stating that what must have happened was that my new charger was sent back with the old phone to the corporate warehouse. I told him at this point I just wanted my old charger back and that there is no reason I should have to keep wasting my time with this situation. Only when I started motioning that I would inform the police officers about this, which happened to be in the store at that moment because the store had an incident earlier in the day, did I receive my old charger back.
Long story short, make sure you bring your old charger back with your phone for a warranty exchange, or you may either be stuck with an old charger that doesn't work with your new phone, or no charger at all. I was happy with my purchase but not with the situation that ensued afterwards.
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Posted by Alain on 2013-04-11:
It's reviews like this that make me wary of getting anything at Best Buy. You needed to mention getting the authorities to get your property back from them? And it was in the store all the time they were giving you a song and dance show? That type of lousy customer service isn't going to help their reputation any.
Posted by yoke on 2013-04-11:
They wonder why BB is the next store to go out of business.
Since you ended up buying the new phone you should have been allowed the new charger.
I would make a complaint to the main office.
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Extended Warranty
Posted by Drone on 08/15/2010
I would never buy either an Xbox or an extended warranty from Best Buy. Trust me, the troubles I went through were not worth it. I bought an Xbox in 2007, the best they had $500.00 I bought the extended warranty. Although my son used it only about once per week it began giving us trouble in March of 2009. I took it to Best Buy and for the next three months it was in and out of Best Buy for repairs. It would work for a couple of weeks and then die. After four times, not three, they agreed to give me the cheapest Xbox they had on the shelf ($179.00). I insisted that I had paid %500.00 for the original and should get the best Xbox they had which was still only about $300.00. They refused! After much argument, they finally agreed to give me the second best Xbox, about $229.00, but only if I agreed to buy an extended warranty for it at another cost of about $80.00. As luck would have it in August of 2010 that Xbox went. I took it to Best Buy and they told me it was still under manufacturers warranty and there was nothing Best Buy could do for me. I will have to deal with the manufacturer. My experience with Best Buy has been dismal at best. DON'T BUY AND EXTENDED WAWRRANTY FROM BEST BUY!
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Posted by Venice09 on 2010-08-15:
Was all of this in compliance with the terms of the written warranty? People should really read these warranties before buying them so they know what to expect if they need to use them.
Posted by Helpful on 2010-08-15:
Actually drone, the problem you're dealing with is product obsolescence even over the period of a few years. Even though you paid $500 three years ago, you can get much more than that now for less of a price. Even at that, you've found the extended warranty worth it, as it paid for the replacement of the unit with a better and newer model.
As for the second unit having a problem, it stands to reason that the extended warranty is just that, an extension. If it is still under the manufactures warranty, than that should be the proper avenue to pursue. I'm sure you'll be more than taken care of that way.
Thanks so much for posting.
Posted by Anonymous on 2010-08-15:
I agree that most of those extended warranties are rediculous and expensive. So they gave you a 229 dollar X Box, and you had to pay an additional 80 dollars for the warranty? What a ripoff. Its almost worth putting that money into an interest-bearing account and then you could pay for the repairs yourself, if needed.
Posted by Venice09 on 2010-08-15:
Good advice, Prince. I think more people are finally starting to realize that.
Posted by raven2010 on 2010-08-15:
+10 Prince----Even Clark Howard says most extended warranties are a rip off.
Posted by Anonymous on 2010-08-15:
Yeah not only are these extended warranties rediculous and expensive, but when you end up having a problem with the merchandise, you normally have to jump through hoops to try to get compensated.
Posted by Venice09 on 2010-08-15:
That's exactly it, Prince. These warranties used to have some advantages, but not anymore. They cause more grief than they're worth. I now do believe that companies just want your money but have no intention of holding up their end of the deal. I would never buy an extended warranty again based on the reviews here alone.
Posted by Anonymous on 2010-08-15:
Youre so right Venice. It seems like ever since the economy sloped, companies are becoming more and more greedy, and cheap with their customers.
Posted by Venice09 on 2010-08-15:
I too think the economy has played a big part in this. That's why companies are reluctant to give refunds or honor warranties. At least one company (Staples, I think) admitted it. You gotta give them some credit for being honest.
Posted by Anonymous on 2010-08-15:
Id rather take my chances without the extended warranty. I actually have an x box I got cheap. It was refurbished and works great. (knock on wood) the company I bought it from said for anotother 50 bucks they would give me a 2 year warranty. I declined it, and so far, has worked just fine. I read online how to care for the X box, proper ventilation, ect.
Posted by Helpful on 2010-08-15:
I wonder what the OP would have done back in March 2009, let alone at the time Best Buy was handing him a new 360. I would guarantee you the OP was glad the extended service guarantee existed. Anyone indicating otherwise just isn't being truthful with themselves.
Look, the OP may have to work through a couple of steps with Microsoft to get the new 360 taken care of, but I would further guarantee he'd rather do that then replace the unit on his own. At least this way he's not out the added expense. Further, he still has the extended service guarantee in effect in case another problem comes up after the manufacturer's warranty.
Posted by RestaurantGuy on 2010-08-16:
If the problem is the 3 rings of death then Microsoft will not only fix it for free but they will pay for all of the shipping to them and back. Go to this web site https://myservice.xbox.com/en-US/Pages/Welcome.aspx or call them at (800) 4MY-XBOX or (800) 469-9269 and they will help you.
Posted by HonestForSure on 2010-12-04:
Extended service contracts all have one thing in common: These "service" plans are not the result of exhaustive consumer research, are not the result of consumer demand, and are not "calibrated" (as in length of contract) to account for a period of most risk for product failure. If every consumer made a rational choice, there would be no extended warranty industry. While some products invariably fail and generate claims, the failure rate is exceedingly low across all electronic and appliance categories. (Check out Consumer Reports brand reliability for any product - the consumer surveys are exceptionally large and statistically valid) Ask yourself, out of 100 people in a room, how many had a refrigerator for more than 12 years? an audio receiver for more than 8 years, a TV for more than 8 years, a printer that ran like a workhorse for 3-5 years, a computer for 3-5 years till you upgraded. You know the answers. Why then would the extended warranty industry put so much emphasis on you purchasing warranty years 2 and or 3 for a product???? You know why - the risk is minimal to the plan administrator and you were taken for a fool. Why are you prepaying for something that is not likely to happen? AND as the posts here recognize, there will be many instances where you have to "jump through hoops" to get the intent of the service contract honored. You have MUCH better odds at black jack at the casinos.
Posted by Venice09 on 2010-12-05:
I agree with most of what you said, HonestForSure, but there was a time when extended warranties on major appliances were worth the money. That was back when companies didn't try to weasel out of the contract. I liked having an extended warranty on my washing machine and refrigerator because those are two things I cannot live without. Since everything always seems to break at the worst possible time, the extended warranty gave me peace of mind. My warranties also included yearly maintenance and a lemon law clause. I used to be satisfied with my extended warranties.
But that was then and this is now. It's becoming harder and harder to get companies to hold up their end, and even when they do, service is too slow and unreliable, parts are unavailable and technicians are either inexperienced or just incompetent. For those reasons, I've decided that the warranties aren't worth it anymore.
Posted by HonestForSure on 2010-12-05:
@Venice09 - with "maintenance" you must have purchased from Sears (you can correct me if wrong)- whose "Master Protection Agreements" are exorbitantly priced - a ridiculous % of the product price. Even if you had a service call in years 1-5, what about years 6-13? Compressors on refrigerators still last 10-15 years (and the step-up lines of the major brands still have 5-year warranties on the "sealed system." Most claims these days are with ice-makers - surely a non-critical component. The "maintenance" Sears does on refrigerators is comical - essentially sticking a thermometer in and then vacuuming the rear. As for washers, again - even if you had a service call in years 1-5 (other companies plans may go years 1-4), what about years 6 and on? Also, other than Sears and PC Richard in the northeast, other plan administrators contract out their service work to companies that accept their fees - you're not necessarily getting the closest or best service. Plus, parts can take longer to get because the plan administrator's goal is to minimize costs FIRST, then provide you service. Granted many still buy extended plans for "peace of mind" albeit in the years of least risk.
Posted by Venice09 on 2010-12-05:
My extended warranties were through Sears but not a Master Protection plan. They were not that expensive and the price went down with each renewal. The one on my washer paid off, as it was replaced under the lemon clause (with persistence on my part). I never had the chance to take advantage of the maintenance part of the contract because the washer needed at least a dozen service calls before being replaced.
Also, I always felt that I got preferential treatment when I needed service because I had the contract.
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Posted by Cupcake2 on 03/24/2010
The best thing to do is file a complaint with the Attorney General in your state. In Arizona it's free and takes about 10 minutes. If enough people complain, your state my initiate a class action lawsuit. I don't think Best Buy wants that. The best thing to do is file a complaint with the Attorney General in your state. In Arizona it's free and takes about 10 minutes. If enough people complain, your state my initiate a class action lawsuit. I don't think Best Buy wants that. In Ohio for each complaint validated could cost Best Buy to pay a civil penalty of $25,000. This is a violation of the Consumer Sales Practices Act.
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Posted by Critical_level2 on 2010-03-24:
SO what is the complaint? Did they deny you warranty coverage? Some details would help.
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Best Buy Steals Your Money
Posted by Rt4x4 on 03/02/2010
I had a TV replaced by BB that they had bricked, It took 9 months for them to do, buy this timne the TV was 13 months old cost was 3400.00 with calibration that ruined TV. When TV was replaced the manager of the store told me that my extended warranty 450.00 would transfer to the new TV. Then they came back later and told me it would not because it was 13 months old. I had been working on this for 9 months. So Best Buy had gotten over 1500.00 of my money for their mistakes. This just does not seem right.
Their motto should be BEST BUY STEALS YOUR MONEY BEST!
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Posted by tnchuck100 on 2010-03-02:
I am not going to challenge your specific warranty without actually seeing it. But most extended warranties have provisions that cap their liability. One of the common ones is that when they provide a replacement they have fulfilled their obligation under the contract. This terminate said contract. There are other stipulations to be sure.
Bear in mind, what the salesman told you the warranty could or would do is meaningless. Only what is in the written contract exists.
Posted by dan gordon on 2010-03-02:
still trying to figure out how bb bricked ;your tv. I'm sure I'm missing something, like spellcheck but?
Posted by Anonymous on 2010-03-02:
It's easy Dan, they break, they broke, they had bricked. Simple grammar.
Posted by Ytropious on 2010-03-02:
Yea, bricked is more of a term for downloading some sort of update that renders your item, usually handheld, virtually useless. It is not a term I would use for a TV. Also, you paid for the calibration? That's a huge rip off.
Posted by dan gordon on 2010-03-02:
silly me, I'm so out of it, like my bad
Posted by localgod on 2010-03-03:
No bad, the extended warranty was fulfilled when the monitor was replaced therefore capping the extended warranty. The cap is to ensure manufacturer's lemons do not break the warranty company. This is common.
Posted by Anonymous on 2010-04-05:
I thought bricked was when you purchase something and the item is not actually in the box but has been replaced with something of almost equal weight so that you don't know the difference until you get home and open the box.
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Best Buy will not take bad product back or find extended warranty bought
Posted by Bullwhip on 02/13/2010
RENO, NEVADA -- My daughter (16) decided to use her $100 Best Buy gift card from my brother to buy a Bissell Little Green for my wife. The Bissell is OK at cleaning, but very difficult to clean, and actually drips water - so technically it is defective.
So 20 days after purchasing it, my wife and daughter went to the Best Buy where she bought it to return the unit for store credit. Best Buy refuses to take it back, saying they have no record of the sale and since she does not have her receipt, she could have bought it anywhere. We have other receipts from purchases with her gift card but they refuse to give us the card number.
So basically they are not taking the product back - even for store credit.
This is the second time I have a problem with Best Buy - the first was a camera that I had purchased and got the extended warranty with. They simply could not find a record of the purchase, the warranty or even me for that matter.
So if you want to but from Best Buy, do so with the knowledge that they will not take the product back should you lose the receipt, and DO NOT buy those extended warranties - 2 years from your purchase, you will not have the receipt and they will not honor the warranty without the receipt.
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Posted by Ytropious on 2010-02-13:
So both times you lost your receipt and expected a refund? Bottom line is, it's your job as a consumer to keep your receipts, not the store's job to keep a record of every single transaction and look through it at a moments notice.
Posted by jktshff1 on 2010-02-13:
called personal responsibility.
Posted by Anonymous on 2010-02-13:
Well, not every store keeps a running tally of what you buy. If they did people would be suing over invasion of privacy or some nonsense. Moral of the story...keep the receipt for everything you buy until the return period is over.
Posted by Anonymous on 2010-02-13:
One, the Little Green Machines do drip a little water. Two, I hate Best Buy. Three, I have to side with those goobers because you didn't keep a receipt. Get a basket, put it in a place where you put your wallet or purse, and put the receipts in there. Every six months, go through them. It's not a hard habit to get into!
Posted by localgod on 2010-02-14:
VH to "Y", "JKT", "Lady" and "sherdy"!!! Keep those receipts, no better proof!!!
Posted by cokezeroqueen on 2010-02-22:
I have returned many items to Best Buy without a receipt. They looked up the receipt each time and gave me my money back promptly. This is actually one of the things I love about Best Buy. Next time, your daughter should do some research before buying a bad item. There are reviews all over the internet about which products are worth your while and which are not. I never shell out money on electronics until I get some good advice first.
Posted by Bullwhip on 2010-03-01:
My job as a consumer? Boy are you brainwashed!!
Simple - if I don't get treated correctly, I will go elsewhere with my money. They keep track of who buys what, when and where - this is done by computer and takes but a few key strokes to retieve. If they cannot be bothered - then neither can I.
Sure, my daughter lost $88.00 in the transaction - but they will now lose the entire family and probably a few friends as well. Given that all together we spend on the order of $2,500 per year, I do believe they should have taken it back. It's their loss. Amazon, Walmart, Sears or Target - here I come.
Posted by jktshff1 on 2010-03-01:
and if you don't keep track of your receipt, you will have the same problems at those stores, maybe worse.
Posted by PepperElf on 2010-03-01:
how does the OP know that BB keeps track of what he buys?
I mean hell we had one guy who thought that by scanning the barcode on some diapers a store could tell him exactly when he purchased it - ignoring that the bar code is the same for all of the items.
it's like they see "computer" and they assume "must know everything in existence"
Posted by Bullwhip on 2010-03-19:
Man are you people brainwashed. I have bought appliances, vaccum cleaners and even belts at Sears - never had a problem getting a refund with or without a recipt. Same with Walmart, btw.
Sure, keep the receipt is good advice. But they have 'puters, and make me waste my time EVERYTIME I buy something getting both my name and phone number. So why the BS?
Simple, economy is down, corporate mgmt said, stop the returns, and they do. That's fine too, I'll buy ELSEWHERE. My money, my choice. AND I will tell everyone I know NOT to buy there as well.
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text: What I do not like is many if not all apps phone home to tell the creator how their app is working. They also take the time to tell them about all your other apps and your contacts and photos.Google is being sued over this. You may notice ads popping up on websites about products you may have viewed elsewhere.With your phone they do the samething and tie in your web viewing. Couple that with tracking you thru stores and a big dossier will be created on you.East Germany is right around the corner.


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love the gf pasta. brown butter with mizithra
The gluten free pasta is alright, a little chewy (as it is with most gluten free pasta) but amazing when coupled with their sauces. I got the managers special, half meat sauce, half mizithra cheese and I loved it. It was so nice to have a meal that I've had probably a hundred times in my life that I had missed. And the spumoni was amazing as usual.
I orders a gf pasta to go. It was a great pasta but the portions suck. I should have ordered two but its kinda pricey. It was great tasting regardless.
5718 S. 1900 West, Taylorsville, UT 84118
I am obsessed with this place. I have never gotten sick before. The only reason it getsa 4 is for not offering GF bread.
2801 Elliott Ave., Seattle, WA 98121
literally chicken from a can. I don't even care if I get sick later or not the food is total crap!
730 S.E. 160th Ave., Vancouver, WA 98684
The staff was very courteous about our families food allergies. The gluten free pasta was very good and a good selection of sauces available. I was highly impressed.
1735 Jefferson Avenue, Tacoma, WA 98402
I cannot express how much I love this place. It has the Tacoma historicesque to the building. Their gluten free menu is small, but I have come multiple times and absolutely love their Baked Chicken Meal. It comes with a salad and all their dressings are spectacular. You must try this dish if you can, the mizithra and romano cheese blend with the tomato base sauce on gluten free fusilli noodles and a marinated chicken piece is scrumptious. it also comes with a scoop of icecream, all for just over 10 bucks. The only reason I rated 4 stars is the restaurant isnt GiG trained so the staff and sort of unknowledgable about GF foods at times. Sometimes we have to wait but it is always a pleasant meal and dinner date with my man. :)
2509 S.W. 196th St., Lynnwood, WA 98036
the food is sub par in taste and worse still in that I didn't enjoy the meal and got sick afterwards to boot. if you are truly gluten sensitive save your money and go somewhere else. you shouldn't waste your money when you could probably cook something better in a camp kitchen.
11896 Foothill Blvd., Rancho Cucamonga, CA 91730
Great prices. They have a gluten free menu with tasty chicken and pasta that's delicious. One of our favorite places to go.
275 Fifth Avenue, San Diego, CA 92101
they have gluten free pasta and a special section on the menu for gluten free.
1050 Ala Moana Blvd., Honolulu, HI 96814
I don't understand the rave reviews. The waiter was ready to offer me minestrone soup although I had advised him I was gluten free. He was unfamiliar with the gluten free options. I ordered the gf pasta with marinara. Honestly it tasted like something a college student would cook with a bottled sauce. If you want a basic gluten free pasta come here otherwise if you want a hearty meal go elsewhere.
12725 S.E. 93rd Ave., Clackamas, OR 97015
Our server was extremely knowledgable about GF items and even remembered no croutons with out me asking!
1610 East Shaw Ave., Fresno, CA 93710
GF options are delicious and although limited include their classics. You must double and triple check your order when placed and when served they do not have an effective labeling system for the GF dishes leaving the kitchen. One night needed 3 tries to get it right.
1635 Industrial Park Avenue, Redlands, CA 92374
They were extremely nice and accommodating :) I love it!
1955 Mt. Diablo, Concord, CA 94520
Good food for the price. It's nice to be able to go out for pasta.
233 Park Ave., Minneapolis, MN 55415
I thought their chicken Alfredo was really good!! They put a little flag in my meal that said gluten-free too so they knew what one to give me!
1050 Ala Moana Blvd., Honolulu, HI 96814
My daughter loved the food.
2509 S.W. 196th St., Lynnwood, WA 98036
My gluten-free pasta with the mushroom marinara sauce was delicious. Cooked to perfection. The salad came with a tasty basalmic vinaigrette. The service was very good and quick, even on a busy Saturday night. They even surprised us with a birthday song for one of our party. We'll be back!
233 Park Ave., Minneapolis, MN 55415
They have a gluten free menu. They do not make their noodles in house as other comments state. If you are a sensitive celiac, absolutely avoid this place. I got very ill after eating a gluten free dish. I used to work here and it's a WONDERFUL restaurant, however, cross contamination happens.
2107 Broadway St, Redwood City, CA 94063
Options are lackluster and make me sad. Walk around the block to the Chipotle or The Melt or something else.
7727 Laguna Blvd., Elk Grove, CA 95758
No complaints from a gluten perspective, but I definitely wouldn't want to eat here again given how bad and dull the food was. (I had the baked chicken.) My dining companions had soup that seemed as though it might have come out of a packet, and shouldn't the cheese on pasta be Parmesan? What it was instead was something fake tasting. Really pretty dreadful. Even BJs have better pasta (and that is not saying much: I definitely don't recommend BJs!). Sorry not to be more positive.
160 N. 2nd Ave., Nashville, TN 37201
They are a gf fave of ours when we travel since we eat out so much and once we've tried local cuisine and maybe or not dodged the gf bullet, we look for old faithfuls. They never bring the bread, always on point. I get pasta w meat sauce and side of chicken or sausage. Salad w pesto dressing and free spumoni ice cream. This location was not crowded, a quiet respite off Noisy Broadway.
275 Fifth Avenue, San Diego, CA 92101
Solid gluten free menu. So so food.
17100 Southcenter Pkwy #160, Tukwila, WA 98188
On 2 trips, the first I ordered gluten free noodles with mizithra and then ordered the same thing on my second trip, and when they gave me curly pasta instead of spaghetti, I asked for the spaghetti that I had the first time and they told me that they don't have nor have they ever had gluten free spaghetti, gluten free only comes in the curly noodles. Therefore the first pasta caused a reaction two days later, which I thought was from something else, but couldn't figure out what it was. Thus if your noodles aren't curly don't eat them!
1050 Ala Moana Blvd., Honolulu, HI 96814
Excellent GF pasta cooked right. Tasted like the real thing. Nice place
2702 W. March Ln., Stockton, CA 95219
I had their GF pasta with the browned butter with mizythra cheese....this dish has always been a favorite of mine and I was horrified at the thought of life without it... I was so pleased that they had a GF version; and boy was it YUMMY!!
2801 Elliott Ave., Seattle, WA 98121
Gluten free pasta was delicious, but I was sick afterwards. My not have been the pasta though
1955 Mt. Diablo, Concord, CA 94520
I ate here once and all was well, the second time somehow my food got cross contaminated and I was sick for two days. I ordered the same thing both times. I am afraid to go back.
110 E. Santa Fe, Fullerton, CA 92832
I love eating here. Unlike the Olive Garden closer to me, these guys get it, and the food is worth it. They cook their noodles well and you have access to their great sauces.
17384 Chesterfield Airport Rd., Chesterfield, MO 63005
I've been gluten free for about 3 months. I've eaten at this location early in my GF days and was fine. Went on Tues and was not fine. Not sure what happened, but I think it'll be awhile before I go back which makes me sad.
275 Fifth Avenue, San Diego, CA 92101
Excellent pasta! Great prices! Staff was very knowledgable about gluten free options. Staff was very nice as well! Highly recomend!
0715 S.W. Bancroft St., Portland, OR 97239
1635 Industrial Park Avenue, Redlands, CA 92374
The staff is friendly and seemed informed about gluten free food. The grilled chicken and gluten pasta was fantastic.
17384 Chesterfield Airport Rd., Chesterfield, MO 63005
We had great service and good food. No problems with finding something yummy for myself and my daugher to eat.
727 N. First St., St. Louis, MO 63102
I had the GF pasta with mushrooms & marinara as well as the Italian sausage off the gluten free menu. My meal even came out with a GF flag on it. All was good! I made sure to mention that I have problems with cross contamination.... Although this restaurant was not GIG trained, they did consult with GIG to create their GF menu.
1418 N. Central Ave., Phoenix, AZ 85004
GF options are good. I seem to have had a mild reaction eating here once but that may have been from dairy (cheese) which I'm sensitive to.
1910 J St., Sacramento, CA 95814
I have been here a few times since I was diagnosed with celiacs and I've been really disapointed. I grew up going here with my family and while I think they have wonderful food for people without allergies. going back now with celiacs has been hell. I've goten sick 2 of the 3 times and the one time I didn't get sick the waiter asked me if I had an allergy or if it was just a diet. the comment pissed me off why would that matter if I ask for gluten free you should just assume its an allergy. it makes me wonder what would have happened differently had I said it was a diet choice. Was he asking me permission to be less diligent about cross contamination it just made me nervous. I've been going there since I was a kid but I haven't been back since that incident. just be cautious
0715 S.W. Bancroft St., Portland, OR 97239
Decent gluten free offerings. My son loved the pasta and salad. And he loved the flags that say gluten free then he knew for sure it was. Both he and I are very sensitive to cross contamination and neither of us were sick after eating here. Great atmosphere too.
1735 Jefferson Avenue, Tacoma, WA 98402
Love the gluten free brown butter mizithra noodles.
5718 S. 1900 West, Taylorsville, UT 84118
I eat here often. The pasta is decent, but I love their marinara sauce. No GF bread yet, but I can do without it. I'm not that sensitive, so I don't know about cross-contamination, but the meal is delicious.
1735 Jefferson Avenue, Tacoma, WA 98402
My meat sauce spaghetti dish was awesome
2110 Newport Blvd., Newport Beach, CA 92663
One of my go to pasta places! Their salads and pesto dressing are amazing! I enjoy their GF pasta every time! Have eaten here numerous times with no issues at all. Knowledgable staff!
1735 Jefferson Avenue, Tacoma, WA 98402
Basic, decent food. GF pasta had good texture though salad was mostly iceberg and drowning in dressing. My daughters really liked the ranch dressing though. Waitstaff was very careful and clear about GF. My celiac daughter had no problems, so we'll be back next time we're in Tacoma.
51 N. San Pedro, San Jose, CA 95110
Went there last month and had the GF pasta. Hour later I had a horrible itch and hives on my arms and chest. Eat at your own risk.
3155 W Chandler Blvd, Chandler, AZ 85226
Have somebody else make your GF pasta for you! It's OK. I can make much better pasta at home.
1735 Jefferson Avenue, Tacoma, WA 98402
Their gf menu is pretty tasty, and I wasn't contaminated by anything sneaky. The portions weren't all that impressive for the price, especially considering the bread everyone else fills up on isn't an option.
1635 Industrial Park Avenue, Redlands, CA 92374
The gluten free menu was large! I had gluten free pasta with sauce and desert! Yay.
730 S.E. 160th Ave., Vancouver, WA 98684
they are very good and even bring extra sauce for the gf noodles since they tend to soak it up more.
51 N. San Pedro, San Jose, CA 95110
Not my favorite place for gluten free pasta. But it's a nice option if you're downtown. I certainly won't turn it down if I'm in the area. (My fav gf pasta place is Willow Street Pizza)
3155 W Chandler Blvd, Chandler, AZ 85226
Loved the baked chicken with gluten-free pasta. Portions were very generous.
5718 S. 1900 West, Taylorsville, UT 84118
They're food is tasty and we love The Old Spaghetti Factory, but they glutenize my husband EVERY time. We can't risk eating at this chain anymore, at least not in Utah. Both locations in Utah are VERY bad at contaminating my husband. We've marked them off our list for good.
1955 Mt. Diablo, Concord, CA 94520
Manager is awesome. Comes to your table before your meal to see if you have any questions. Servers are knowledgable about gluten free and what isn't or what could be questionable.
731 Sunrise Ave., Roseville, CA 95661
The GF noodles are really good, wish there were a few more options but overall good.
233 Park Ave., Minneapolis, MN 55415
If you are out choose another place. I went with a large group from work. If I were with friends or people I knew better I would have walked out. There essentially only one GF option unless you want a plate of carbs and they usually run out of it! All the appetizers have gluten and they were out of one of those. To end the meal the ice cream on a consistent basis of course they were out of the spumoni that was included with your meal. I am beginning to wonder if the pasta really was GF - time will tell. I was not able to give no stars or that would be so!
189 Trolley Square, Salt Lake City, UT 84102
While TOSF has always been a favorite in my family, we were sad to see it no longer an option when my husband was diagnosed celiac. Not two weeks later we learned they had gf pasta. We started eating there, and it was great. This location, in Trolley Square, has declined recently though. The pasta is ALWAYS undercooked to the point of still being raw sometimes. We've had to send our pasta back multiple times until they get it right. When cooked properly, the pasta is amazing! The last time we went (about two weeks ago), my husband became violently ill - he'd been glutenized. The location that is further south of SLC, UT has glutenized my husband EVERY SINGLE TIME we've eaten there. We have a three strike rule - three times of glutenizing us, and you're banned. I am now 100% gluten free as well, and have been diagnosed gluten sensitive (small world!). We cannot take the chance of eating at these locations anymore. They're food is so good, when cooked properly. And their staff has the training, they just don't apply it. We have a waitress bring out our food at the same time as the table next to us, and the bread sloshed into my husband's dish. She fixed everything, handed it out, and left. My husband had to get a new meal, and she got huffy about it. No thanks. I'm sorry, TOSF, but you're banned as far as Utah locations are concerned. I hear there are SEVERAL other locations - maybe we can visit those.
2107 Broadway St, Redwood City, CA 94063
Gluten free menu, knowledgable staff. However not a lot if options on the menu.
2801 Elliott Ave., Seattle, WA 98121
Not a wide variety of options, but the food they do have is delicious. We go there regularly
12725 S.E. 93rd Ave., Clackamas, OR 97015
My only complaint is the gluten free pasta is a bit chewy and they only offer one style. The sauces are great, especially the mizithra!
727 N. First St., St. Louis, MO 63102
This place made me actually vomit an hour after eating. I have Celiac Disease and I informed the waiter of my dietary restrictions. We ate off of the gluten free menu and the waiter said they were knowledgeable in how to handle this and reassured me that everything would be taken care of. It wasn't. I am not sure what they did or didn't do, but DO NOT EVER EAT THERE!!!!! Not gluten free.
1635 Industrial Park Avenue, Redlands, CA 92374
Really yummy baked chicken and GF pasta. Awesome house dressing for salads.
1050 Ala Moana Blvd., Honolulu, HI 96814
Just returned to our hotel after dining here. They have a specific GF menu, as well as all GF items noted on the regular menu. I had the Classic Pasta (gluten free) with the Hearty Meat Sauce and the browned butter and cheese sauce. All entrees come with a salad and ice cream for dessert. The GF entree arrived at our table with a flag on it to identify it as GF. I really enjoyed this place and would recommend it to any of my GF/Celiac friends.
12725 S.E. 93rd Ave., Clackamas, OR 97015
Always conscientious, courteous, good service. Many nice menu options. Favorite: browned butter with mizithra and a side of chicken.
2509 S.W. 196th St., Lynnwood, WA 98036
Many GF options, printed right on regular menu. Server was very aware and attentive to GF needs, which is refreshing. Had lunch of GF pasta with marinara and a sausage,which was very good. They use Heartland pasta, first time I've tried it and I thought it had good texture and was quite tasty. My GF meal came out with a little GF flag on it, which I thought was very funny, but it is effective since the GF pasta looks very similar to regular. The prices are very inexpensive and even include coffee or tea, and spumoni ice cream which is GF also--yum! I will definitely return. A hassle-free, nice GF lunch.
3155 W Chandler Blvd, Chandler, AZ 85226
Terrible food. The salad was the worst salad I've ever had. Pasta was gross. I asked for a veggie and they said they didn't have any gluten free vegetables.
51 N. San Pedro, San Jose, CA 95110
Limited GF menu, but the pasta we had was good.
110 E. Santa Fe, Fullerton, CA 92832
baked chicken and broccoli, salad and spumoni! I liked the corkscrew GF pasta with marinara and mizithra sauces with the baked chicken too!
17384 Chesterfield Airport Rd., Chesterfield, MO 63005
Awful management, did not want to check the strawberry lemonade for gluten, just insisted it was a bacardi/coke product so it was fine. Asked me embarrassing details about how sick I would get. Rude, only addressed us as "gang", as in hey gang... Most importantly, gf noodles were extremely tough to chew. Manager again said that was so they would hold together. Worst part is now my stomach hurts.
2801 Elliott Ave., Seattle, WA 98121
Gf pasta tasted bad. more so than quinoa or pasta from a box. Service was okay.
2801 Elliott Ave., Seattle, WA 98121
Service is usually great, the GF pasta is dense but okay.
152 S. Monroe, Spokane, WA 99201
I've been going here since I was a little girl. The food is always awesome. I'm so glad I won't miss out now that my son and I are gluten free. :-)
152 S. Monroe, Spokane, WA 99201
Amazing pasta! Easily the best pasta I've had since going gluten free. The service was awesome too! Going to start eating here more often.
727 N. First St., St. Louis, MO 63102
Great food. Brown butter sauce was so good. Pesto dressing was amazing too. Server was knowledgeable.
1610 East Shaw Ave., Fresno, CA 93710
Delicious gluten free pasta, staff is knowledgeable. Overall a wonderful gluten free experience.
233 Park Ave., Minneapolis, MN 55415
they make all their gluten free pasta in house!
6320 South Gilmore Rd, Fairfield, OH 45014
The food was amazing as was the stunning decor. Great service and very clean, excellent Gluten Free food, as well as regular menu food.
235 W. Market St., Louisville, KY 40202
Love the spaghetti with brown butter.
730 S.E. 160th Ave., Vancouver, WA 98684
They have an entire gluten free menu. My three year old feels so special getting noodles while eating out. they will make the gf food in kid portions too
3191 Mission Inn Ave., Riverside, CA 92507
Seperate menu, however the staff isnt very informed about cross contamination
610 W. Idaho St., Boise, ID 83702
great gf noodles. I loved the baked chicken as well.
210 S. Meridian St., Indianapolis, IN 46225
A few sloppy wait staff, so emphasize your needs and watch for crotons. Otherwise, great pasta options!
160 N. 2nd Ave., Nashville, TN 37201
love the baked chicken
275 Fifth Avenue, San Diego, CA 92101
Service was good. Not many options on the GF menu, but I probably should have had the chicken. The GF pasta was not very good, the marinara sauce was just "okay", and the rest was covered in some type of cheese that tasted stale. I could have had a better pasta meal at home. The pesto dressing on the house salad was good, but the salad was boring otherwise. I think the rest of my group enjoyed their non- GF meals, and I do have to say that we were surprised that it wasn't more expensive. If you're GF you won't go hungry here, but you could do better elsewhere.
110 E. Santa Fe, Fullerton, CA 92832
They were great about our GF pasta! They even have a little flag they stick in the GF dishes to tell them apart. On our visit with a very large group it was no big deal to be GF. It felt so nice to be" just like everyone else." as we left I saw several GF flags on tables across the restaurant, so I guess they not only take GF pasta seriously, they do it right.
17384 Chesterfield Airport Rd., Chesterfield, MO 63005
Great place to eat at a reasonable price.
1735 Jefferson Avenue, Tacoma, WA 98402
They were very accomodating & the food was great.
2801 Elliott Ave., Seattle, WA 98121
got the marinara GF pasta. was really really bland. pasta tasted like normal GF (rice?) pasta but sauce had hardly any flavor...also added crutons to salad after I ordered GF food so may need to ask to hold
5718 S. 1900 West, Taylorsville, UT 84118
This place is great! There are SP few locations where you can get gluten free pasta. Not to mention there are different sauces to pick from. the staff is very knowledgable and friendly. It's a great place to enjoy some great gluten free Italian.
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Moderator: Nicole Marie
Day-em. I'm reading this about Cathey's widow seeing the casket for the first time and Williams' Fantasia on a Theme of Thomas Tallis comes on. I'm glad no one came in my cube to see the tears streaming down my face.Originally posted by Haggis@wk:
Pretty moving stuff here
GreatCarouser wrote:Thought this fellow deserves some publicity......
Wreaths for the fallen...
Click on any of the links on the page for more info. Apparently this is an annual event.
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Take the trap off the drain line(s), put a bucket under the open down tube(s), turn on the faucet and see if water flows freely. If it does then the problem is further down the line. Many small snakes (augers) will poke a hole in the clog without actually removing it. When the snake is removed the "hole" clogs up again. Either get a stronger snake or call a plumber/drain cleaner with the proper equipment to do the job correctly.
Also, concerning a plunger. Does the dishwasher connect to the disposal? If so, use some locking pliers to "pinch" off the connecting hose, along with closing off one side of the sink. Without pinching off the connector, your allowing water to be forced into the hose towards the air gap and NOT the drain pipe.


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MINGO JUNCTION - Tom and Kathy Coldebella of Mingo Junction announce the engagement of their son, Thomas James, to Danielle Christine Bowman, daughter of Carrie Bowman of Rayland.
Thomas is a 2000 graduate of Steubenville High School and a 2005 graduate of Ohio University with a bachelor of science degree in communications. He is employed as a senior telecommunications specialist for Darden Restaurants in Orlando, Fla.
His fiancee is a 2000 graduate of St. John's Central and a 2004 graduate of Kent State University with a bachelor of arts degree in business management. She is employed as a store manager for Walgreens in Orlando.
Article Photos
An Aug. 13 wedding is planned in Rehoboth Beach, Del.


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Always Free Shipping for Birchbox Aces
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Create a free account to check out faster, store multiple shipping addresses, view and track your orders in your account, and much more.
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In the amount of time it normally takes to blow dry our hair, we could accomplish so many other things—from catching up on our Netflix queue to reading the next installment of The Hunger Games. That's why we're so glad we found this smart conditioner, which boosts volume and helps our hair dry faster (really!). The sulfate and paraben-free formula is equipped with a team of high-performing ingredients to seal in moisture while shedding excess water. Think of it as a shortcut to smooth, shiny hair.
Just decided to give this line a try and I LOVE it! I picked up the volume shampoo and matching conditioner and they have given me results I never got from any other line I've tried. I'm a licensed stylist, so I have tried just about every line out there for volume and Oscar Blandi beats them all, hands down!
Wonderful conditioner that smells great and really makes my hair look nourished and healthy. No parabens or sulfates. this one is worth the price to me.
After using this, it literally took me thirty seconds to blow dry my hair. I'm not even exaggerating! This is seriously amazing. I've been a huge Pantene fan for so long because of the softness and shininess their products deliver, but I've definitely made the switch to Oscar.
This conditioner really does what it says it does- your hair will dry faster, which is an amazing attribute for 9-5 professionals like myself who would much rather sleep in an extra 10 minutes :) I was afraid hair would dry faster, because of alcohols that would dry out my hair, but that isn't the case. Conditioner is thick, nourishing, and has a clean, light lemon-y scent.
The product does exactly as promised- gives some life to flat hair hair! It's very thick and leaves hair with some control without weighing it down. I wouldn't describe the scent as heavenly, more like the scent of salon hair color... Not my favorite, but it doesn't hang around after rinsing.
After reading the other reviews on this product, I had to toss in my two cents worth. I received the two-for-sample and decided to try it with my new Davines Love shampoo. I didn't realize that it was supposed to make my hair dry faster, so I can't say that I noticed a difference. I was still out the door a little late. My hair is shinier and far less frizzy! I barely had to use the flat iron. I'll try a different shampoo my next time around with what's left of this sample and see if that imparts a different outcome. If it works just as well, I'm cancelling my *FF* from *Amz* and making this my new go-to!
I can't get past the smell...like a wet dog. I guess it works okay, but I am reluctant to use it again. I like products that smell really nice, but this one does not.
I got this as part of a "pick two" sample with purchase - and it made my entire mailbox smell like heaven. I'm in love with the scent, but weirdly it doesn't stay in my hair. I don't think it shortens drying time. And in general, I think it works fine - but I could easily find another conditioner that does the same thing to my hair for about a third the price at CVS.
I got this as a "pick two" sample with a purchase and I love it. It smells nice and gave me serious volume. I have very fine, thin hair, but this kept my hair shiny and clean for over 24 hours. I think this shampoo is very reasonably priced for such a quality product.
This smells awesome and it does what it says! My hair had more body and it did dry a lot quicker! I can't wait for the shampoo to come in so I can see how they work together.


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Virginia football fans who like to tailgate before home games won't have many weekends off next fall.
The ACC announced football schedules for its 14 member schools on Monday. As previously announced, the Cavaliers' includes eight home games -- the most in a single season in the history of Scott Stadium.
Four of Virginia's first five games are at home, including tough non-conference opponents BYU (August 31) and Oregon (September 7). The only road trip before mid-October is to Pittsburgh on September 28, for the Cavaliers' first meeting with Pitt as an ACC Coastal Division member.
Virginia's two other non conference games -- against VMI (September 21) and Ball State (October 5) -- are also at home.
The Cavaliers' other ACC road trips include the program's final game against Maryland as conference opponents, on October 12, and mid-November trips to North Carolina (November 9) and Miami (November 23).
Virginia's ACC home schedule includes visits by Duke (October 19), Georgia Tech (October 26), Clemson (November 2), and the traditional season finale against Virginia Tech (November 30).
The full schedule:
Aug. 31 vs. BYU
Sept. 7 vs. Oregon
Sept. 21 vs. VMI
Sept. 28 at Pittsburgh
Oct. 5 vs. Ball St.
Oct. 12 at Maryland
Oct. 19 vs. Duke
Oct. 26 vs. Ga. Tech
Nov. 2 vs. Clemson
Nov. 9 at North Carolina
Nov. 23 at Miami
Nov. 30 vs. Virginia Tech
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Notice: Reservations for Cabins can be made year-round.
Kingman SFL, KS
Status: Open year round. Season Dates
Max reservation window: Tue Apr 21 2015 Later Dates
Booking Window
Thu Apr 24 2014 - Tue Apr 21 2015
Reservations must be made 3 Days(s) ahead of arrival and can be made up to 12 Month(s) in advance.
Booking RulesCampsites are reservable April 1 - Sept.30. Certain sites may be open through Dec 31 of the current year. Reservations for the following year will open the third Friday of December.


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The night of February 14th is almost always over-hyped by everyone, from businesses to social media posts… and of course, your mom. We're not sure when exactly did commercial establishments start deciding making our plans for Valentine's night their business, but we probably shouldn't be too surprised by that, either. In any case, it doesn't matter whether you're heading to the movies, a posh restaurant, your main squeeze's pad, or back to your apartment with Netflix and Ben and Jerry's. What does matter to us is you get to where you want to go, clutching the best-looking Valentine's Day handbags on a budget. Because that's just how we roll. Check out our picks!
Shop: Zappos


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Sunrise and sunset in Marrakech
|Marrakech, Morocco
Marrakech is also known as Marrakesh
The native name of Morocco is Al Maghrib
Rising and setting times for the Sun
All times are in local time for Marrakech
Note that Daylight Saving Time starts on Tuesday, July 29, 2014 at 2:00 AM and this is accounted for above.
About the Sun Calculator
Download this table via our Data Download Service, or use our Astronomy API Service
Sun & Moon Calculators for Marrakech
Time Zone Calculators for Marrakech
- Current local time in Marrakech
- Make a Personal World Clock and include Marrakech
- When can I call/have a meeting with someone in Marrakech?
- If it is e.g. 4 pm in Marrakech, what time is it elsewhere?
- Time difference between Marrakech time and other time zones
- Display a free clock for Marrakech on your web site or blog
More information
- About the Sunrise and Sunset Calculator
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- Tips on Photographing Sunsets and Sunrises
- Moonrise and Moonset Photography Tips and Tricks
Related links
- Sunrise Calculator – Find times for sunrise, sunset and more
- Moon Calculator – Find times for moonrise, moonset and more
- Moon Phase Calculator – Calculate moon phases for any year
- Day and Night World Map – See which parts of the Earth are currently illuminated by the Sun
- Seasons Calculator – Find times for equinoxes and solstices
- Astronomy API Services


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Lindsay Lohan Videos
Home > Actresses > L > Lohan, Lindsay > Videos
Now Playing: Lindsay Lohan Facing Charges
Lindsay Lohan Claims To Have Suffered A Miscarriage While Filming Her OWN Show
2014-04-21 Lindsay Lohan Has Been On A Dry Spell&It Was All Her Decision
2014-04-19 Lindsay Lohan Has Been On A Dry Spell & It Was All Her Decision
2014-04-19 Lindsay Lohan's Lover list is real - Hollywood.TV
2014-04-18 Lindsay Lohan: Sex List is Real
2014-04-18 'WWHL': Lindsay Lohan Confirms Leaked "Sex List" Is Real
2014-04-18 Late Night Laughs: 'Scandal' Screw-Ups, LiLo's Big Line And Tracy's Tummy
2014-04-18 Lindsay Lohan Confirms Leaked Sex List Part of AA Recovery
2014-04-18 There Will Be No Season Two For Lindsay Lohans OWN Reality Show
2014-04-17 First Look: Two-Hour Finale of Lindsay
2014-04-17 There Will Be No Season Two For Lindsay Lohan's OWN Reality Show
2014-04-17 Rosie O'Donnell Slams Lindsay Lohan's Reality Show
2014-04-16 Dina Lohan Pleads Guilty To DUI, Speeding Charges
2014-04-16 Rosie O'Donnell Slams Everything About Lindsay Lohan's Show
2014-04-16 Rosie O'Donnell Slams Lindsay Lohan
2014-04-16 Celebrity Drug Addicts
2014-04-15 Stars with Tax Troubles
2014-04-15 The Award for Best Celebrity Lawyer goes to...
2014-04-15 Lindsay Lohan's Friends Play a Dangerous Game Of Dare
2014-04-14 Lindsay Opens Up About Her "Rocky" Childhood
2014-04-14 Lindsay's Elle Indonesia Photo Shoot Ends in Drama
2014-04-14 Paparazzi Disrupt Lindsay's Elle Indonesia Cover Shoot
2014-04-14 Lindsay Lohan Is Blaming Her OWN Reality Show for Her Bad Image?!
2014-04-10 'Mean Girls' 10 Years Later: 10 Facts You Probably Didn't Know
2014-04-10 'Late Show': Oprah Makes Lindsay Lohan Blush, Cry
2014-04-10 Lindsay Lohan Opens Up About Her OWN Docu-Series To David Letterman: "Some Things Are Taken Out Of Context"
2014-04-10 Lindsay Lohan Is Blaming Her OWN Reality Show For Her Bad Image?!
2014-04-09 Lindsay Lohan Going to Coachella with Her Mom
2014-04-08 Hollywood's Biggest Breakdowns and Comebacks
2014-04-08 Lindsay Lohan Is Putting Her Sobriety On The Line By Attending Coachella
2014-04-08 Lindsay Lohan Finally Meet Her Baby Half-Brother
2014-04-07 Lindsay Lohan Admits to Stumbling on Her Road to Recovery
2014-04-07 Lindsay Lohan's Life Coach Questions Her Sobriety
2014-04-07 Lindsay Lohan's Life Coach Quits: "Sometimes It's Better to Leave Before It Gets Ugly"
2014-04-07 Overwhelmed, Lindsay Lohan Halts Docuseries Filming Again
2014-04-07 Weekend Watchlist: 'Captain America 2,' 'Dom Hemingway,' & More
2014-04-05 Lindsay Lohan Says She's Sober...but Her Sober Coach Isn't Sure
2014-04-03 Lindsay Lohan Gives Back Through Community Service
2014-04-03 Katy Perry vs. Lady Gaga: Who Wins Pop-Star Death Match? - Popoholics Ep. 48
2014-04-02 Lindsay Lohan's Three-Month Rehab Stay was Complimentary
2014-04-02 You Won't Understand How Lindsay Lohan's Having Money Problems After Hearing What She Paid To Go To ...
2014-04-02 Did Lindsay Lohan's Credit Cards Get Declined?
2014-04-01 One Broke Girl? Lindsay Lohans Credit Cards Declined During Shopping Trip
2014-04-01 Lindsay Lohan May Insist She's Clean On Camera, But Her Sober Coach Begs To Differ
2014-03-31 Oprah Goes One-On-One with Dina Lohan
2014-03-31 Jack White on Saturday Night Live - Open Mic
2014-03-29 Lindsay Lohan opens up about her stints in rehab
2014-03-29 Lindsay Lohan Jokes About Alleged Lovers List During 'Ellen' Appearance
2014-03-29 Lindsay Lohan on Rehab and Oprah
2014-03-29 Dina Lohan Feared Lindsay Would Die, Tells Oprah She's Still"Nervous"About Daughter's Fu...
2014-03-28 Lindsay Lohan Breaks Silence on Alleged Sex List
2014-03-28 James Franco Denies Sleeping with Lindsay Lohan
2014-03-27 James Franco Publishes Poems About Lindsay Lohan
2014-03-27 James Franco did not sleep with Lindsay Lohan - Hollywood.TV
2014-03-27 Lindsay Lohan Partying Again?
2014-03-26 Michael Buckley - Top 7"Holy Crap! She Can Sing, Too"Celebrities - ISHlist 3
2014-03-26 Oprah Tells Lindsay Lohan ToCut The Bullsh*t
2014-03-24 Top 3 TV Stories of the Day
2014-03-24 Oprah to Lindsay Lohan: "You Need to Cut the Bull****"
2014-03-24 An Argument Between Lindsay Lohan and Her Assistant Gets Really Tense
2014-03-24 Has Lindsay Lohan Maintained Her Sobriety?
2014-03-24 9 of 2014's Most Overexposed Celebrities - Already
2014-03-23 Lindsay Lohan Clears Up Rumor on Firing Sober Coach
2014-03-21 Lindsay Lohan Defends Her Friends: "They're Good People"
2014-03-19 Chris Brown Kicked Out of Rehab for Touching Women
2014-03-18 How Lindsay Lohan Deals with Paparazzi Following Her Every Move
2014-03-17 Why Lindsay Lohan Says Her Father Lives Two Separate Lives
2014-03-17 The Reason Lindsay Lohan Says She Sabotages Her Life
2014-03-17 Lindsay Lohan's "Train Wreck" Appearance on 2 Broke Girls
2014-03-14 Lindsay Lohan Was a 'Train Wreck' During 'Two Broke Girls' Taping
2014-03-14 Taylor Swift Wants Selena Gomez to Slow Down
2014-03-11 Lindsay Lohan Parties for Two Days After Chateau Marmont Ban Is Lifted
2014-03-11 Why Lindsay Lohan Feels Like a Prisoner in Her Hotel Room
2014-03-10 Lindsay Lohan on Living Under the Media Microscope
2014-03-10 Why Lindsay Lohan Says Her Trust Issues Stem from Childhood
2014-03-10 Lindsay Lohan: "I Know That This Is My Last Shot"
2014-03-10 Lindsay Lohan Shares Private Thoughts from Her Rehab Journal
2014-03-10 Could the Mean Girls Be Reuniting?
2014-03-10 Lindsay Lohan Soaks Jimmy Fallon on The Tonight Show
2014-03-09 Mean Girls Reunion Confirmed
2014-03-09 What Are People Saying About Lindsay?
2014-03-07 Lindsay Lohan Says 'Mean Girls' Reunion is in the Works
2014-03-07 Lindsay Lohan Gained Strong Bond With Oprah
2014-03-07 Lindsay Lohan Called Out By Oprah
2014-03-06 Lindsay Lohan to Appear on Jimmy Fallon After Oprah Tells Her Off in Docu-S
2014-03-06 Oprah Lays Blunt Reality Check On Lindsay Lohan
2014-03-06 Michael Lohan's Latest Domestic Dispute Allegedly Involved A Knife And The Cops
2014-02-19 Disney Stars Who Have Gone to Rehab: Selena Gomez, Demi Lovato, Britney Spears
2014-02-09 Scott Disick Files a Lawsuit Against Mercedes Benz
2014-02-05 Lindsay Lohan and Paris Hilton Avoid Each Other at Super Bowl Party
2014-02-01 Lindsay Lohan Misplaces $75,000 Fur Coat at NYC Club
2014-01-31 Lindsay Lohan Insists She's Single and Sober
2014-01-24 Lindsay Lohan Announces 'Inconceivable' Movie at Sundance
2014-01-22 WSJ Exclusive: Lindsay Lohan on Her New Film
2014-01-21 Oprah Admits Lindsay Lohan Series Has Been "Bumpy"
2014-01-17 Oprah Reveals "There Have Been Bumps" While Filming Lindsay Lohan's OWN Docuseries!
2014-01-17 Razzie Nominations Are In, 'Grown Ups 2' Worst Of Worst
2014-01-16 Lindsay Lohan Is Lovin' London As She Continues Her Travels Out Of Oprah's Reach!
2014-01-15 Lindsay Lohan Bragging to Friends About New Model Boyfriend
2014-01-14 Top WTF Moments: Taylor Swift, Lindsay Lohan & Ke$Ha
Browse More Actresses:
Retrospective: Lindsay Lohan Through The Years


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Though I love a good episode of "The Real Housewives of Orange County" as much as the next wise soul, I'm generally not an advocate of anything fake. The world has enough terrible Louis Vuitton knock-off purses and wallets to fill the province of Alberta twice*, and more slightly oblong Chanel double 'C's' than I can count (my knowledge of numbers gets fuzzy after the kajillions). Authenticity is important if you want to be taken seriously, and while I'm not suggesting that consumers should be slaves to expensive brands (or brands at all), but as the enlightened Judge Judy once said, "Don't piss on my foot and tell me it's raining." Capiche?
A month or so ago I was shopping in one of my favourite thrift stores when I spotted (ha, pun intended) a faux leopard print coat. I tried it on, noticed the busted seams and decided to forego a purchase that would need too much fixing up. I did the stupid If-You-Love-Something-Let-It-Go thing – ladies, you know the drill. Find something you love, don't put it on hold, leave the store, go home and fantasize about said something, return to the store in a frantic mess four minutes before closing, find that your precious something has been sold, swear it wasn't meant to be. Why do we do this?!
So I did the drill, returned, and discovered that the leopard coat and I were not meant to be, but something remained. Are you there God? It's me, Carmen. Thanks for replacing the leopard coat with a…er…a Cruella Deville coat? I guess that's one of the joys of faux fur – you have no idea what animal it's supposed to be faking.
I can say with confidence that I would not have worn faux fur last year, or even six months ago. In a lot of ways this is what I like about fashion, the transformative aspect. What's ugly one day is acceptable the next and we are forced to re-evaluate why we even like certain shapes and textures in the first place. I thought bell-bottoms were downright laughable when they came back in the 90's, but quickly grew to love them. I maintain that Uggs will never find their way into my heart, but bless your little soul if you've made peace with them. I suppose my sense of personal style has been formed, in part, by embracing the ugly of yesteryear. So for me at least, it's out with the old and in with the new. I promise, no boob jobs and no collagen lip injections, but for now I'm going fake on your asses.
-Carmen Vicente
*This "fact" is not grounded in truth or verifiable research.


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