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Transmission Fluid Flush
Posted by Ithiliya on 09/07/2005
OAKBROOK TERRACE, ILLINOIS -- In February of 2005 I took my 2002 Escort into Jiffy Lube for a routine oil change. It was recommended that I have a transmission fluid flush performed, and since it was part of the regular scheduled maintenance, I agreed.
Throughout the summer of 2005, I had problems with acceleration in my car, which peaked in August when my car started sticking in gears. I brought my car into a Ford dealership where they determined that the drain plug for the transmission had been improperly reinserted, resulting in a slow leakage of transmission fluid. Over the months, the fluid eventually got down to a low enough level to cause overheating, which burned through a few clutches, causing over $2200 worth of repairs (plus almost $300 for use of a rental car for 2 weeks).
I contacted the manager at store #1100 to make him aware of the situation. He acted strangely when I told him that I had already had the car looked at, and so I offered to allow them to inspect the vehicle since the repairs had not been performed yet. He said it wasn't necessary, but when I asked for that in writing, he told me he didn't have the authority to do that. He got me in "contact" with his District Manager, Dan Brown (in quotes because I wasn't allowed to have his phone number OR e-mail address... we'll get back to that), who then spent three days dancing around my request for written approval to continue with repairs. On the third day, he stated that he would prefer to inspect the car.
Just as a side note, the "District Manager" of this Jiffy Lube had NO company e-mail address (he used Hotmail as his personal/business e-mail), and the only way to contact him was to leave a message with his office, as he travelled around all day and only carried a PERSONAL cell phone with him. Apparently, the largest oil change business in the land does not find it necessary to provide their Managers with the tools they need to keep their customers happy.
Anyways, after having JL inspect the car, they lied to me and told me there was no blowback (trail caused by motion of the car blowing back the leaking fluid onto the undercarriage) visible. This was not true... in fact, my service department provided photos of the undercarriage to show the blowback. A week later, the repairs were done and I got the statement for the work to give to the District Manager. I didn't hear back from him for a while because (you guessed it)... he went on vacation. Meanwhile I have almost $2500 on two different credit cards collecting interest. I finally got word back from the District Manager a few days ago... Jiffy Lube is refusing to reimburse me for the repairs.
I'm currently going through arbitration through the BBB. Jiffy Lube has up to 30 days to reply to my complaint before the negotiations even BEGIN. Since JL is a "member in good standing" (meaning, they pay their BBB dues on time) I doubt I'll get anywhere with this, and will probably need to sue in Small Claims.
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Posted by CrazyRedHead on 2005-09-07:
You should check the different fluids in you car once a month. You could have avoided the damage if you would check your levels. Do you wait for the engine light to come on before looking at anything? You said that this happened over the course of the summer which would be several months. You may have been able to catch the low levels in time before any damage was done, if you check. I learned this the hard way with my anti-freeze and broke down on the interstate. She was fine once fluid was added.
Posted by Anonymous on 2005-09-08:
Sif: you would be correct if they had done a true flush. Sounds more like they did a drain & fill. This is gonna be interesting though, JL is definatley guilty of faulty workmanship, but the poster may have some responsibility for not maintaining proper fluid levels as "Crazy Red Head" noted.
Posted by octbr14 on 2005-09-10:
back in the summer of 2000 i had jiffy lube in countryside, il flush something or another...they cracked my radiator. i made the reginal manager meet me at a radiator shop to see what they had done. i had to make many phone calls and whatnot...they finally paid for the almost $400 worth of work.
i had been a loyal customer until then. i now go to duke of oil for oil changes only. my mechanic does everything else for me.
Posted by Garyrds on 2008-06-13:
Stay Away from Jiffy Lube, Stay Away from Jiffy Lube, Stay Away from Jiffy Lube - they almost ruined my transmission on my Toyota Highlander. We went in for a scheduled flush and they used regular Dexron III that is not designed for Toyota. The car started to slip and jump and I went back to them and they just added more (actually overfilling it)! I then took it to the local Toyota Dealer and they discovered the wrong fluid was used. They had to flush it twice and use additional cleansers to get the wrong stuff out and put the right fluid in. The cost of the dealer multi-flushes and new fluid was over $300. Jiffy Lube in Folsom and their headquarters will not settle. The BAR did a full investigation with all of my documentation and dealer statements of Jiffy Lube error and the BAR found them at fault but can't force them to settle. I'll have to invest more time and money to take them to small claims court or eat the $340. Stay away from Jiffy Lube! This was in Folsom California. I'm logging this on every site I can find to warn others. GaryD
Posted by Suzanne Regan on 2014-04-03:
We'll my husband went in today to get an oil change and they put an old and wrong size filter on. It blew off in the parking lot when he was driving away. Of course they said its from the last oil change we received somewhere else and that their filter popped off bc it wouldn't fit. Too bad for them the guy from the other place came down with one of their filters and it's not even from the company they use. And what does corporate say? Not our problem. His engine is shot and he badly left the parking lot. Funny they were trying to wash the oil away while we were taking our beautiful pictures we will be using in court. DO NOT USE JiFFY LUBE in Charlotte at 5610 South Blvd.
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Took them to small claims court and still giving me the run around!
Posted by EmeraldAnn on 03/05/2011
SPOKANE, WASHINGTON -- In July of 2010 I took my car to Jiffy Lube in Spokane, and had to have my car towed from their garage because they ruined it. Long story short I was promised they would pay to fix it then didn't follow through. I was told they would pay the remainder on my loan then I would buy an new car. and the check never showed up. I took them to small claims court and the manager of the location that ruined my car showed up to defend them. First off I feel horrible because the poor manager had no clue what had happened, he was not working there when it happened and had no idea about anything, so the company he works for sent him in blindly, poor guy. The judge ruled in my favor. Since the court date 6 weeks ago I have called the store at least once a week to figure out when I was going to get payment from them. The first couple of calls they said they had 30 days to appeal so they were still deciding. On day 31 I called the court house and found they did not appeal so I called the store back and asked what their next steps were going to be. The manager I spoke to was really rude on the phone and directed me to corporate because that is where the check would be coming from.
Called the head office and they had no idea I even sued the, ( somebody has really bad communication skills). They had no paperwork at all pertaining to our case, The lady at the front desk said she would call me back, never received a call. I called again yesterday and they " were still looking into it" and would call me back. Still waiting on the phone call. So please don't waste your time, energy or money and stay away from Jiffy Lube!!!
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Posted by madconsumer on 2011-03-05:
how did they ruin your vehicle?
Posted by leet60 on 2011-03-06:
Don't let them play games with you. Your next steps should be:
1. Arrange for an examination of assets, which forces the other party to disclose his or her income and other assets. This can usually be done through the court.
2. Obtain a Writ of Execution (sometimes called Writ of Attachment or Writ of Garnishment) from the court in order to start the collection process. Simply take the document sent by the court that grants your judgment to the county clerk's office and fill out the proper form for your state.
3. Head to the sheriff's or marshal's office with your writ and ask for a seizure of assets form. You must know as many details as possible about the assets you wish to be seized. For bank accounts, you only need to know which bank the debtor uses.
Posted by azRider on 2011-03-06:
follow leet60's advice, that is the next step for you. don't let them snowball you.
Posted by Starlord on 2011-03-06:
Whenyou go to the sheriff's office, ask for their Civil Division to do a 'till tap.' This is where they send a deputy to the business location and seize monies from the registers until your judgement has been satisfied.
Posted by clutzycook on 2011-03-06:
Wow. Took Hubby's car there last week at his request. I didn't like the look of the people or how rude the guy running the front desk was. I'll be darned if I'll ever take my car there!
Posted by MRM on 2011-03-06:
Clutzy, they look like they just got out of jail.
Posted by jktshff1 on 2011-03-06:
Thanks for putting a specific location, that is very helpful, seeing as how they are franchised. I use a jiffy lube for oil changes, been using them for a long time and not had any problems, but then I change oil every month to month 1/2. (yes I put that many miles on my car)
Posted by Nohandle on 2011-03-06:
I echo Mad's question. What happened to your vehicle while it was there? I don't recall you mentioning why it had to be towed.
JKT, I put few miles on a vehicle but still have the oil changed on a regular basis. I don't deal with checking the mileage. Perhaps a waste of money but I do it anyway.
Posted by getoverit on 2011-03-06:
leet has the right idea but I'm quite sure the details of gaining an attachment or garnishment vary from state-to-state. We got a small claims court judgement in or favor once and received very detailed information in terms of what we had to do before going back into court to ask for the garnishment. A big part of it was making reasonable efforts to collect first. It sounds like you've been doing that.
Good luck.
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NBC uncovers a chain-wide scam
Posted by Sparticus on 12/05/2006
I just got done watching an NBC video uncovering a Jiffy Lube scam. I wanted to share it with everyone on this forum:
They went undercover and found that in 5 out 9 Jiffy Lubes did not do the repairs they charged the consumer for. In one scam they told the customer they needed a new fuel filter, charged them and never replaced it.
In a more common scam they offer a trans fluid flush service. In most of their service attempts (5 out of 9 locations), the service was never done!!!
My favorite part of the video is when the district manager was caught and questioned. He denied he was the manager and said he was a customer. Jiffy Lube executives later confirmed that he was indeed the district manager.
Steer clear of Jiffy Lube!!!
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Posted by Anonymous on 2006-12-05:
It's really pathetic what some will do to screw the unwary public.
The clip can be seen at: http://www.nbc4.tv/video/2620224/index.html
Posted by Washingtonian on 2006-12-05:
The only time I ever brought my car to Jiffy Lube for an oil change, they stripped my car's oil drain plug. Here's what happened: I picked up my car after having the oil changed at Jiffy Lube and there was a puddle of fresh oil under the car. I notified the manager and insisted that they find out what was causing the oil leak. I soon discovered that they had tightened my oil drain plug too tight, causing it to strip. After contacting the regional manager, they agreed to reimburse me for repairs to the oil pan and drain plug by another repair shop. Needless to say, I never brought my car back to Jiffy Lube again!
Posted by Sparticus on 2006-12-05:
Washingtonian - That is my exact experience with them... twice! My skid plate under my truck was filled with oil dripping from my leaking drain plug. The first time I gave them the benefit of doubt that it was just a random mistake. After the second time I never went back.
Posted by *Brenda* on 2006-12-05:
Yikes! That's horrible.
Posted by Anonymous on 2006-12-05:
Fraudulent repair practices are not restricted to one brand. Wise consumers demand to see the parts that have been replaced, pop the hood for a cursory inspection and query the warranty period and get it in writing.
Posted by Sparticus on 2006-12-08:
I like the idea of "marking" parts you know they are going to replace. Now if I could only predict what they are going to say my car needs before I go there...! Perhaps the best way is after they recommend additional services, schedule a follow-up appointment. Then mark the parts when you get home.
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I Got Ripped Off
Posted by Heavenlee on 04/28/2009
CANON CITY, COLORADO -- This is why I change my own oil. A few weeks ago it was time for my Saturn to get an oil change. I normally do this myself, except this time the bolt was stripped and I was unable to remove it. So I decided to take it to Jiffy Lube. Their customer service is amazing, but that is only a distraction to get their hands deep in your pocket. I told the guy I need the high mileage oil, and asked if they could please check my other fluids. (I did not ask them to fill any of my fluids just check and see if they were low!) So they do the oil change and everything and then they come over and tell me that I owe them almost $70. When I was going to change it myself, it only cost me $30 and that is with the high mileage oil, Fran Tough Guard oil filter, and a new oil bucket!! I asked them how it could possibly cost me $70 dollars, they charged me almost $10 to top off my anti-freeze.
Then to make matters worse I spent $60 some dollars on low grade, Conoco brand oil, they didn't even put in the high mileage. I was completely outraged, I will never go back to Jiffy Lube again and I would not recommend anyone else to.
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Posted by Anonymous on 2009-04-28:
If you go back to doing it yourself, scrap the high mileage oil and use a quart of Lucas oil additive with regular motor oil. You probably should pick up a socket that fits that drain plug too. It doesn't need to be cranked down on. Just snug it up.
Posted by shayen on 2009-04-28:
Contact their home office and demand a refund. I took my car to JL once for just an oil change. The guy told me about all this other stuff that absolutely needed to be done. I said that I was pretty sure I had just had those services performed recently by my mechanic. He insisted no way. I believed him! $200 later, I get home and check my files. Yes, indeed those services he said my car desperately needed had been performed 3 weeks prior. I contacted home office, faxed my proof and got a speedy refund check in the mail.
Posted by Kim on 2011-11-11:
I was talked into a tire rotation on my new car. I had the oil changed too. My dash alert came on when I left, signaling my tire pressure. I went home and checked it and one tire read 20 lb. I threw my tire pressure gauge away, thinking it was not correct! I took my car back the next day and they said they forgot to add air after rotating the tires and yes, one tire was at 20 lb. When I get home, I see a huge oil slick in our driveway. I go back again, same night to ask what is leaking. They wiped the underside down and said the person that changed the oil didn't know to clean certain areas on new cars. They promised to send someone to our home to clean up the oil in the driveway but didn't. I will NEVER, EVER go back to a Jiffy Lube again!!! I asked for a partial refund and didn't get it too. Jiffy Lube is run by MORONS.
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Terrible Customer Service, no follow through
Posted by Faithfulconsumer on 10/13/2010
LEWIS CENTER, OHIO -- I took my vehicle to Jiffy Lube to get the oil changed. I am a long time customer of 10+ years but just started going to a new location closer to my house. A week after the oil change I took my vehicle for other repairs and was informed it had no air filter and the cover was never locked in position.
I contacted the manager at Jiffy Lube and he insisted I come in to talk to him about, he didn't want to discuss on the phone. I asked why I needed to come in to the store. He hung up on me! I called back and he tried to lie that he didn't hang up on me at first, but then started yelling at me and admitted that he hung up and then hung up on me again!! I called the 800 number and reported it. They said someone would contact me within 2 days. 3 days later, I called back. Again, they said someone would contact me. This went on for 2 weeks - no call back. Finally, a very rude person contacted me, no apology, nothing. Basically not believing me and wanted a written letter from the other business as well as a receipt where I paid for it. Then I got a survey via email, I completed and checked "contact me" - well, it has been another 2 weeks and no call.
Stay away from this place!! Not only do they not know how to do their job, they have absolutely terrible customer service!
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Posted by Anonymous on 2010-10-13:
umm...something is missing here. Why woudl he just hang up on you for no reason? Are you sure you werent cussing and yelling at him because you were angry?
Posted by Inat on 2010-10-13:
hello fellow culumbus dweller! I never liked Jiffy Lube and never use them - in fact, I never use an quickie-oil change as I can get better prices from my dealer believe it or not
Posted by Anonymous on 2010-10-13:
I normally do my own oil change, because i just dont trust most places. A 25 dollar oil change turns into 100 when they try to tell you things that are wrong with it that you know isnt true.
Posted by MRM on 2010-10-13:
High five to Prince! HOORAH! I thought I was the only member in here wise to change own oil.
Posted by Anonymous on 2010-10-13:
inat, our dealer gives us a better price on oil changes too, plus they throw in a few freebies. If they diagnose a problem in the process, I'm also glad because then I won't have a breakdown along the way. Usually it's just a 15 minute job with a free car wash.
My husband used to change the oil himself until he figured out it was easier to have someone else do it, lol.
Posted by Inat on 2010-10-13:
I just dont like the untrained techs meesing around inside my engine compartment tearing apart the air flow, battery lines, etc. I got fed up when I had just replaced my air filter and was told "man you air filter is filthy, would you like to buy one"
Posted by Anonymous on 2010-10-13:
They all do that. I took my car into this place one time when I was out of town, because I was overdue for an oil change. He changed the oil and then came out with this vial of black liquid that he said was my transmission fluid which was a bunch of crap because I just checked the tranny fluid before I took it in and was red as can be. I told him to just close up my hood, I'll pay for my oil change and will be going.
Posted by Ytropious on 2010-10-13:
I took my car to a car care place to have my brakes done and an oil change and the next time I drove it it broke down! Not to mention the Lube Stop closest to my house has this huge douche of an employee. Every time we go in there he hassles us about not upgrading or changing our air filter or something we already did. One time he asked if we wanted fuel system cleaner and my husband had already had it done at a Valvoline a few oil changes before. The guy flat out said " I'm pretty sure you're BSing me but whatever". WOW! I'm so sick of oil change places.
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Took in for radiator flush..... need new engine
Posted by MissEmeraldann on 07/27/2010
SPOKANE, WASHINGTON -- I took my car in to get a radiator flush because I knew I needed it and it had not been done. The guy who did it was very friendly and told me most normal cars it takes 2 times of pushing coolant through it, he did mine six. I paid for it and went on my way. Parked it for the weekend and when I drove it for the first time my engine coolant light came on and the car was running really super hot. got to the jiffy lube and the manager came out and looked at it and told me that I was about a quart low in coolant, so he put the hose into my car and dumped tons of coolant in my car to try and cool it back down. the entire time he left the engine running. after about 20 minutes of shoving coolant into it he looked under the car and the ground was soaked. he tole me that I must have a leak or something now. More guys started to look at it and they just kept pumping coolant in, luckily they let my fiance and I stand there to watch what they were doing, after about an hour and a half of trying to figure it out they determined that a head gasket had blown. Steve the manager told me that I must have blown the head gasket while I was driving it between the days I had brought it the first time, well my car was running totally normal (well besides super hot) so he told me it was my fault. we had to have my car towed out of their shop, the auto shop we towed it to and took one look at it and could tell the engine was shot, because they left it running for so long the entire engine was full of coolant. Not one single person from Jiffy Lube has called me to try to come to a solution to get my car fixed. Every time we call the store they say the district manager will call us, have not heard a single thing. I am still fighting with them to get a phone call and get my car fixed, so please don't make the mistake I did, I never should have gone to Jiffy Lube!!!!!!!!!!
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Posted by dan gordon on 2010-07-28:
just sue them in small claims court. They will then call you to settle.
Posted by SaMoore on 2010-07-28:
Dan is correct. You will have to sue them in small claims court.
Posted by Starlord on 2010-07-28:
One question from a former mechanic. What led you to believe you needed an engine flush? I personally never saw a vehicle that required an engine flush, except for one signature symptom. If you cannot tell us what that symptom is, then you did an unnescessary flush that may have damaged your engine.
Posted by MRM on 2010-07-28:
Starlord, he was getting a radiator flush not an engine flush.
This is one of many reasons why I would not let anyone service my vehicle. I would suggest to go to Youtube and watch an instructional videos in maintaining your vehicle. DIY maintenance and repairs are priceless.
Posted by Starlord on 2010-07-28:
MRM, I knew it was a radiator flush. Pardon me for using a partially inaccurate term. I reiterate, the vast majority of RADIATOR flushes are not necessary, and are sold just to bring cash into the shop doing them. I try to do my own vehicle maintenance, but have to take it to my son's, because I am disabled now and unable to do a lot of it, and we are forbidden from working on our vehicles in our apartment complex parking lot. I do not agree on viewing a DIY video on youtube to learn vehicle maintenance. One would not do brain surgery based on viewing a video. People complain about incompetent mechanics, yet will tackle car repairs that should be left to the pros. A lot can be done by the owner, but as Dirty Harry said, "A man has to know his limitations." I do appreciate and value your input, and thank you.
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Brought My Car In For An Oil Change Engine Knock
Posted by Scottbeck1968 on 03/19/2014
SOMERSET, NEW JERSEY -- I brought my Mustang GT in for an oil change and 45 minutes later the check engine and oil light came on. I pulled over and started the engine briefly and it was knocking.
This vehicle ran perfectly prior to the oil change. The vehicle had 26,000 miles. The owner wanted me to give the oil filter so they can get an analysis completed. I was instructed by a lawyer not to give the oil filter and hold it. The owner was reluctant to provide insurance company name and number. Eventually after several emails he have it. Insurance company assigned a technical expert to look at the vehicle. The expert came and looked at the vehicle and could not make a decision if they are at fault. Now they want a mechanical engineer to look. How long do I have to wait, so they can figure out how to screw me? Be persistent and writes emails and call.
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They Wrecked My Car
Posted by Nitaboo1105 on 08/31/2013
OAK PARK, ILLINOIS -- I went to Jiffy Lube on 8/21/13 to get the oil changed in my car. The attendant talked me into getting a fuel line flush so I did and when they finished my car was smoking a lot they told me it was suppose to do that and that it would stop two days later I still have the smoking and now my engine is knocking I called Jiffy Lube and the politely told me that they did nothing wrong I can pay to get a diagnostic done and they would see what they could do if anything. I took it to a shop and the mechanic told me there was barely any oil in my car and that the motor was damaged now and I would have to get a new one I forwarded that information to Jiffy Lube and they told me they would talk to the mechanic. Later I received a call from Jiffy Lube saying that he talked to the mechanic and he needed something in writing but now the mechanic will not take my car at all. I am a single mother of 6 and have a very limited income.
I cannot afford to take my car to any other shop so in essence I have been screwed by Jiffy Lube and to top it all off now no one at Jiffy Lube will talk to me, I am without a car and maybe lose my job because of no transportation to work
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Posted by trmn8r on 2013-09-01:
This is a poster case of why not to take a car to one of these oil change places, WalMart, etc. An emphasis on speed and lowest cost is not what you want when it comes to auto repair.
Posted by azRider on 2013-09-01:
Sounds like a good small claims case. You said you took it to a shop, do you have that shops info in writing? if not go back and get it. in the mean time, use buses, taxis, get a scooter, get a bicycle, do something to stay at work. then file a small claims action at your local court for the repair cost to fix your car. take them to court, it only cost a a few dollars for small claims.
Posted by madconsumer on 2013-09-01:
didn't the oil or check engine light engage?
Posted by John Nicholson on 2013-09-01:
Hindsight is wonderful, I know but taking an auto to a fast oil change place is a crap shoot---you never know what the end result will be. They took advantage of you in selling you a fuel line flush and it sounds like they drained your oil but forgot to put clean oil back in. As suggested, file a small claims action.
Posted by Dennis on 2013-09-02:
This is terrible.
We use Jiffylube for our company trucks and they've been good but expensive for the service-Good God,never let them replace your window wipers.
Jiffy Lube should do something for you because I've never even heard of any car needing a 'fuel line flush'.
That is not even a regular maintenance item.
Posted by jonthethird on 2013-09-02:
Dont let them replace the wipers is good advice, but add in the air filter.
We buy air filters by the case, and replace them regularly. I have had the "technician" try to sell me a new air filter because the old one is plugged. It must have been a dirty five miles between our shop and JiffyLube, because I put a new air filter in before taking it in for oil change
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Oil Change
Posted by JOLYNDAHASCUP on 08/02/2013
COVENTRY, RHODE ISLAND -- I went into Jiffy Lube for a oil change and they never did the oil change. All they did was change my oil filter and add new oil to what was already in my engine. By the time I got my car to my ford dealer the engine had blown. They drained 11.5 quarts of oil out of my engine. My engine only holds 4.5 quarts. I am in the process of suing them. They cant do this to people and get away with it.
We trust them to perform the duties we are paying for and they are just messing peoples cars up. Something has to be done.
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Posted by trmn8r on 2013-08-02:
You say "something has to be done", but there are a lot of incompetent people doing oil changes. It isn't brain science, but there are several details to be aware of such as not stripping plug threads, making sure to drain the old oil before putting in the new, etc.
Good luck. I change my own oil to avoid losers ruining my vehicle like these people did to yours.
Posted by BigAl on 2013-08-02:
That is a bold statement to make. If there had been an additional 4.5 quarts of oil , or thereabouts, it would make sense that they forgot to drain your old oil before putting in the new oil. Seven additional quarts makes no sense. I am curious as to how the dealership surmised that there was over 11 quarts of oil in your car. You do realize that a blown engine can cause other fluids to enter your oil system as can other engine malfunctions. It would be interesting to know the type of car in question and the timeline between your "oil change" and the visit to the dealership. Your success in court may not be as easy as your post would indicate.
Posted by fja1981 on 2013-08-02:
I'm curious as to how they could replace your oil filter but keep your old oil in the engine.
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Posted by NWM418 on 07/16/2013
HIGHLANDS RANCH, COLORADO -- On July 10th used a $19.95 oil change special coupon and I had my oil changed in 2006 Honda Pilot by Jiffy Lube 862 which is owned by the Enitor Group, LLC. Prior to service I did not have an oil leak. In the course of service I was notified that my brake reservoir lid was not on tight. They said I could have air in the lines and made me concerened that I could have a problem. Since I had the brakes done recently (by Brakes Plus) I thanked them and said I would take it back to them,.
Ironically what the Jiffy Lube service person failed to tell me was that there was a problem with the oil plug. After they finished the work I was still not made aware of a problem;. The pink service invoice they provided me did not have any notes in the service comments area what so ever!. The next morning when I went out to my car, I had a 3ft oil leak in my drive way". I called the store and spoke with an assistant manager named Nick.
I took my SUV back down and Nick then told me the oil plug was stripped and blamed it on the previous service center. Then he showed me their work order neatly printed out with notes in the Service comments that the "Drain Plug Stripped PTS". Then I showed them my copy. Mine had the information pushed up all the way into the service checklist section which I didn't see.
So to recap-they never mentioned the plug problem and tried to hide the fact in the invoice notes. Pretty clever I'd say. Nick offered to try and tighten the bolt but it still leaked. Since the manager was not there I would have to come back on Friday
So first thing Friday I went in to see the manager Nate. I asked why I had not been made aware of this before they finished the work. All the service centers I've discussed with this said their policy would have been to stop. Secondly they all also said that the likely hood of it not leaking sooner was highly unlikely. The fact that the previous oil change was completed 9 months and 5000 miles earlier leads you to think so. He apologized for not making me aware of it but refused to accept any blame or provide any retribution.
I then took the car up to Brakes Plus and tried to have the pan retapped for $80 but unfortunately it still leads. So now I have to have the pan replaced. I've had three bids so far ranging from $700 - $1000.
So my $19.95 oil change is now going to cost me................ONE THOUSAND DOLLARS!?!?!?
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Posted by John Nicholson on 2013-07-16:
This is not atypical. Realize the quality of worker at these places and when in a hurry and/or not paying attention, it is not hard to strip an oil pan plug. I always change my own oil and I am very careful about wiping the plug dry and inserting it very slowly in order to feel how it is going in and catching the threads properly. A trick I use is to start screwing the plug into the pan and then while still quite loose, wiggling it a few times to make sure the treads have caught properly and that it is not going in incorrectly. Works every time. Best to stay away from these fast oil change, break shops, etc. Find a local repair shop and patronize him. Franchises have little to no accountability. Your local guy does.
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nexB OpenAssets is a tool for inventorying, managing, and monitoring applications, software, hardware, networks, and generally any IT asset. It is designed so that system administrators, IT, and finance can determine what they have, how it is configured, what it is used for, and how much it is being used, so that informed decisions can be made. It complements existing network management software, integrates with a growing number of protocols and tools, and features no-agent discovery and inventory, configuration management including dependencies and correlation, monitoring, and reporting. It makes extensive and innovative use of XML, Xpath, and Xquery.
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First << 13141516171819 >> Last (179)
Blogs : Harvey Steiman At Large
Signs point to renewed interest as Wine Australia touts diversity
Posted: January 17, 2013 By Harvey Steiman
It looked as if it were just going to be another trade tasting, a collection of importers sampling familiar wines to the trade. Wine Australia, which promotes Aussie wines around the world, expected about 150 sommeliers, retailers and wine media to the event in San Francisco Monday. More than 351 accepted the invitation.
The buzz there was palpable. Imagine, San Francisco sommeliers, notorious for seeking the most obscure wines they could find, excitedly sipping Margaret River Chardonnays, Hunter Valley Sémillons, even a Mornington Peninsula Dolcetto. And yes, Barossa Valley Shiraz. In recent years, as Australia's fortunes took a hit, one could hear crickets chirping at this annual event. Not this time.
Blogs : Mixed Case: Opinion and Advice
No, really, how much? (Because there are a lot of things to memorize!)
Posted: January 17, 2013 By Jennifer Fiedler
What's the best way to get a rudimentary understanding of Burgundy as a wine region? Jennifer Fiedler talks to Burgundy expert David Gordon about learning the ins and outs of Burgundy, from villages to vintages.
Blogs : Stirring the Lees with James Molesworth
Six years later, a return visit to South Africa's vineyards and wineries
Posted: January 16, 2013 By James Molesworth
I'm loading up on espresso in the Swiss Air lounge, waiting for my flight to Johannesburg and then on to Cape Town. It's my first trip to South Africa since 2007, and it's safe to say things have changed since then.
I'll be traveling around the Cape for the next two weeks, visiting wineries throughout Stellenbosch, the Cape's wine center, as well as Paarl, the frontier-like Swartland, lush verdant sector of Constantia and out to Walker Bay and beyond. They drive on the left side of the road on the Cape, so I've hired a driver. That way I can focus on the vineyards and the people behind the wines, rather than fiddling with a GPS while driving myself. Since I taste in my office, these trips are more to kick the dirt and get to know what goes into the wines, technically and spiritually, via the producers who put the hard work in. So follow along here on the blog for notes on the producers I visit with, along with my Twitter and Instagram feeds for additional snippets, pictures and sometimes witty one-liners. As always, if you have questions, post them here or to my forthcoming blogs and I will try to get back to everyone in due time.
Blogs : Exploring Wine with Tim Fish
Here's to Charlie Barra and all the unsung heroes of California wine
Posted: January 16, 2013 By Tim Fish
We get so caught up in chasing the hottest new thing that we forget sometimes to recognize the modest heroes, those unsung and unfussy souls who have quietly gone about the business of making good wines year after year.
Charlie Barra is one of those people. At age 86, Barra is the dean of Mendocino County wine and one of the last of a breed. Born during Prohibition and just at the dawn of the Great Depression, Barra is a part of California's wine history, having worked with some of the key players while leaving his own mark along the way. He's a character worth knowing.
Blogs : Mixed Case: Opinion and Advice
What do winemakers think when collectors resell their wines for big profits? And how do collectors end up going from mailing list to blacklist?
Posted: January 15, 2013 By Robert Taylor
Wine is a funny commodity. As with fine art, a smart investor with a sharp eye, a secure cellar and a little luck could buy a few cases of wine today that, 20 years from now, might pay for their child's college tuition. (Unlike fine art, wine has to be destroyed to be appreciated.)
But for a select few wineries around the world, their bottles tend to double or triple in value as soon as they leave the cellar door, no investor patience required. That group expands and contracts depending on the latest wine ratings, the economy and vintners' efforts to keep release prices in line with demand without overstepping the bounds of fiscal good taste—bounds that are leapt across with abandon when so-called "flippers" resell their allocations to wealthy wine lovers who are happy to pay through the nose for highly rated hard-to-find wines. Like it or not, flip happens.
Blogs : James Laube's Wine Flights
Our informal tracking of twist-offs indicates that more wines than ever are being bottled under screw caps
Posted: January 11, 2013 By James Laube
Not surprisingly, New World wineries have more openly embraced twist-off closures than Old World producers, who still rely heavily on cork for sealing their bottles.
Much of what defines New World winegrowing relies on advances in technology, and while wine closures are less about technology, they reflect a mindset among vintners that recognizes the shortcomings of corks as well as the viability of their alternatives.
According to our statistics based on wines reviewed in 2012 by Wine Spectator editors, 91 percent of New Zealand's wines were bottled under twist-off, followed by Australia (67 percent), Oregon (23 percent), Argentina (14 percent), Washington (12 percent) and California (8 percent).
Blogs : Mixed Case: Opinion and Advice
Wary vintners are increasingly picky about who deserves a spot on the mailing list, and who's just in it for the money
Posted: January 10, 2013 By Robert Taylor
How much would you pay for a bottle of California Sauvignon Blanc?
The only wine from that category to ever earn a classic rating, the 2007 Merry Edwards Russian River Valley (96 points), cost $29, and the current vintage, 2011, is $30. So would you pay more than 8 times that for a bottle of Screaming Eagle Sauvignon Blanc Napa Valley? No? Well what if I told you that you could immediately turn around and re-sell it for 10 times that price? (That's more than $2,500 for a single bottle of Napa Sauvignon Blanc, for those still trying to do the math, at a profit of $2,250 per bottle.)
Some list members sold their wines, and a few months later, there were some angry people who had been kicked off the mailing list.
Blogs : Harvey Steiman At Large
Maybe we value the wrong things about restaurants
Posted: January 9, 2013 By Harvey Steiman
Leave it to us privileged foodies to complain about getting too much. The complaint-of-the-month club's latest rant, careening about the Interwebs, zeroes in on famous chefs who keep us strapped to our chairs in their dining rooms, force-feeding us dozens of exquisite courses.
Really. I am not making this up. (Except for the part about being strapped to our chairs.)
Blogs : Exploring Wine with Tim Fish
The social structure of the wine world plays out like a class reunion
Posted: January 9, 2013 By Tim Fish
The wine world reminds me of high school sometimes. The cast of characters and social structure is really not all that different.
Blogs : Mixed Case: Opinion and Advice
A study says three firms account for 51.5 percent of U.S. wine sales, but the diversity of wine depends mostly on where you shop
Posted: January 8, 2013 By Mitch Frank
Whether you find it wonderful or intimidating, we can all agree wine's variety is plentiful. Well, maybe not. A recent study asked: Who owns all those brands on the store shelves? Is wine really a business of thousands of small family wineries, or is it just as corporate as spirits and soda?
Blogs : Bruce Sanderson Decanted
Pio Boffa sought advice from Bordeaux consultant Denis Dubourdieu to make changes at Barolo star Pio Cesare in the Langhe
Posted: January 7, 2013 By Bruce Sanderson
This past November, I attended the Pennsylvania Academy of Fine Arts 14th Bacchanal Wine Gala and Auction, which raises money for art student scholarships. Each year, PAFA honors members of the wine industry. Last year, one of the honorees was Pio Boffa, the affable owner of Pio Cesare in Italy's Piedmont region. I sat down with Boffa to discuss some changes he made in the vineyards and cellar at the company his great grandfather founded in Alba in 1881.
Boffa began working with Bordeaux consultant Denis Dubourdieu after the two were introduced by Pio Cesare importer Maison, Marques & Domaines in 2010.
Blogs : Outside the Bottle with Talia Baiocchi
And an appreciation for Wine Spectator's welcome
Posted: January 7, 2013 By Talia Baiocchi
I don't know a lot of things, but I do know that decisions are hard and adulthood isn't exactly as advertised. I also realize how right my grandfather was when he said to me, when I was seven years old, "Don't worry, 'cause nothing's gonna be OK." He was a cynic, no doubt, and it was a half-humored resignation to doom and disappointment, but I interpret it differently. I see it as a wise acknowledgement that things never really go according to plan. Timing isn't everything; rolling with it is.
This is my eleventh column for Wine Spectator and, sadly, as less-than-ideal timing would have it, it's also my last.
Blogs : James Laube's Wine Flights
Our informal tracking of wines flawed by TCA reveals lowest rate since 2005
Posted: January 4, 2013 By James Laube
The number of California wines flawed by apparent cork taint (2,4,6-trichloroanisole, otherwise known as TCA) fell in 2012 to its lowest level since we've been informally tracking this controversial issue starting in 2005.
Roughly 3.7 percent of the 3,269 cork-sealed wines from California that we tasted in the Wine Spectator office in 2012 were thought to be tainted by a bad cork.
Blogs : Harvey Steiman At Large
It's easy to confuse other aspects of a wine with oak flavors
Posted: January 3, 2013 By Harvey Steiman
Recently I was enjoying lunch with some friends in one of New York's classier Italian restaurants. Asked to pick an appropriate white wine to drink with the antipasti, I scanned the excellent list and homed in on Terredora Greco di Tufo Loggia della Serra 2010, made from an ancient grape variety grown in vineyards surrounding Mt. Vesuvius in the Campagna region of Italy. I knew the wine from previous vintages. It typically shows more depth than most, while retaining the grape's natural freshness.
I tasted it and smiled. Exactly what it should be, no cork problems. Poured around the table, it got almost unanimous approval. Except for one person, a veteran of many years selling Italian wines. He complained that he hated it when Italian winemakers used oak on wines traditionally made to be fresh.
That stunned me. I tasted no oak, and gently suggested that he try another sip. "I don't like it," he insisted. "It's too oaky." The kicker? The wine was made in stainless steel.
Blogs : Mixed Case: Opinion and Advice
Blind tastings can be a perfect way to embarrass yourself, but they can also expand your wine horizons
Posted: January 3, 2013 By Mitch Frank
Everyone at my end of the table thought we knew what the wine was. We were all wrong.
The object of our confusion was a bottle sitting a few feet away, covered in a sheath of tartan wrapping paper. We all had some of the wine in our glasses. A few of my friends thought it was a California red, maybe from Sonoma County. Ron was pretty sure there was Cabernet Franc in it, thanks to a taste of tobacco leaf. I tasted it too, but I thought the wine was from France—maybe a Right Bank Bordeaux made from Merlot and Cab Franc.
Bryant, the charming (and apparently devious) friend who brought the wine, unwrapped the bottle. Inside was the gift of humiliation—a bottle of Boekenhoutskloof Syrah Coastal Region 2009—from South Africa.
Welcome to wine's most humbling game—the blind tasting.
Blogs : Exploring Wine with Tim Fish
But here—ahem—are a few of my goals for 2013
Posted: January 2, 2013 By Tim Fish
Why do people bother with New Year's resolutions? The first of January at the gym, for example, brings a blitzkrieg of the hopeful, the annual posers and Pollyannas of fitness who occupy every damn machine for weeks. But by February they abandoned their resolutions and inevitably return to their couches and Cheetos.
But since I don't want to come off as an absolute cynic, I do have a few goals. (Isn't "goal" a synonym for "resolution," you ask? Semantics shemantics! Google it yourself.) Here are a few of my goals for 2013.
Blogs : Outside the Bottle with Talia Baiocchi
A new restaurant and three bars are set to rise from the ashes of Gilt
Posted: December 31, 2012 By Talia Baiocchi
On Saturday, Dec. 15, Gilt restaurant, which earned a Wine Spectator Grand Award for its wine list in 2011, closed its doors for good.
The restaurant, located in the New York Palace Hotel, joins chef Alain Ducasse's Adour at the St. Regis and chef Joël Robuchon's L'Atelier de Joël Robuchon inside the Four Seasons as the third fine-dining restaurant lodged inside a luxury New York hotel to close this year.
In a city where chef's counters are the new fine dining and white tablecloths are practically extinct below 14th Street, upscale hotel bars and restaurants are forced to rethink their approach to drinking and dining. And Gilt beverage director Patrick Cappiello will be keeping that in mind as he plans to restore the Palace Hotel's Villard Bar to its former glory.
Blogs : James Laube's Wine Flights
These 10 California wines were among my most exciting this year
Posted: December 27, 2012 By James Laube
Before the bottles start popping as we welcome 2013, I've got one more list to check off. (Check out my previous blog post for my list of California Winemakers Who Made a Difference. Here are 10 wines from the Golden State that excited me for one reason or another in 2012. A couple made the Wine Spectator Top 100 list. Some of the linked reviews are from my colleagues, or older notes for reference. Pay less attention to the ratings. One could easily sort out the top-rated wines by numbers, but these go beyond ratings, so I've listed them alphabetically.
Blogs : Mixed Case: Opinion and Advice
It takes a vision—or a few dozen of them—to turn thousands of acres into millions of bottles. The stakes are high, and plenty can go wrong
Posted: December 27, 2012 By Ben O'Donnell
At the Penfolds Nuriootpa winery in Barossa, you can crush 22,000 tons of grapes. At Chateau Ste.-Michelle, 2.8 million cases of wine go out the door every year. If you are Peter Gago or Bob Bertheu, head winemakers at Penfolds and Ste.-Michelle, respectively, how do you even process and track so much stuff, let alone make it good?
"That's why God created Microsoft Excel, I guess," replied Bertheu. I asked four winemakers who head up large-to-massive operations that produce dozens of different cuvées in all price ranges, from $10 quaffers on up to the storied $600 Penfolds Grange. In my previous post on the subject, I gave a sense of the scale of the task and wrote about how the four keep tabs on their growers and grapes through harvest. Now I'll explain how they juggle as many as 52 different wines at once.
Blogs : Exploring Wine with Tim Fish
These 10 wines will help you survive the post-holiday budget crunch
Posted: December 26, 2012 By Tim Fish
Here it is, the day after Christmas, and you're tired and bloated and probably broke. Ho Ho Ho! With the holiday bills coming due, that broke feeling might not go away for a while.
If you're like me, you drank only the good stuff over the holiday, and now 'tis the season for post-holiday belt tightening, or at least it will be as soon as we survive the New Year. With that in mind I put together a Belt-Tightener's Top 10 of California wine. There are five whites and fivereds and none of the bottles cost more than $20.
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Vivien Leigh(Vivian Mary Hartley)
Born: 11/5/1913
Birthplace: Darjeeling, India
Legendary in her Oscar-winning role as Scarlett O'Hara in Gone with the Wind (1939), Leigh also was famous for her marriage to actor Laurence Olivier. Her other successful films included Waterloo Bridge (1940), That Hamilton Woman (1941, opposite Olivier), and A Streetcar Named Desire (1951), for which she won a second Oscar for her striking performance as Blanche DuBois. Leigh long suffered from tuberculosis, which limited her acting career.Died: 7/7/1967
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25 Court St, Binghamton, NY | Directions 1390142.098875 -75.914424
No – This store gets an "F" in every single area imaginable except one. Very limited selection, very poor customer service from the owner on down to the help...... "B" for the window display. I go when I'm lazy, which is rare. It is the worst liquor store in Binghamton and everywhere else.
Great liquor store – What a cute store! If you are looking for a huge liquor store this is not the place but it reminds me of the liquor stores in New England like a boutique with a beautiful storefront window and the wine selection is very good. Apparently the owner lived in Long Island and knows and handpicks all of the wines the store sells and has actually tasted them all so you will get what you are looking for. Just Ask! The liquor selection is good, the prices are very reasonable. Great customer service! Also they will special order for you and do custom labels for weddings!
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Frontier Nursing University (FNU) has been educating nurses and midwives for over 70 years. Its innovative community-based distance education programs enable registered nurses to advance in their chosen specialty while earning their master's or doctoral degrees online.
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If evolution is a scientific theory worth its salt, then there must be some conceivable observations that could show it to be wrong. I just wanted to put down, for the record, what some of those observations might be. First, let's reprise what I see as the major components of the theory of evolution.
- Evolution occurs, that is, there is gene frequency change in populations over generations.
- Significant evolution takes time—that is, it usually (though not always) requires hundreds to thousands of generations to occur. It is not instantaneous, and it is the population and species rather than the individual that evolves.
- Lineages of organisms split, or speciate, so that the single lineage that gave rise to life 3.5 billion years ago has undergone numerous splitting events to produce the millions of species alive today (and also the even more millions that went extinct).
- The converse of #3: any pair of living species has a common ancestral species some time in the past. That is, if you trace any pair of twigs on the tree of life, you will find a node where the line from the trunk bifurcates to produce them.
- The process producing the appearance of design in organisms is blind, purposeless natural selection. (There are, of course, evolutionary forces other than selection, including genetic drift, but they don't produce the marvelous design that was once seen as the prime evidence for the hand of God.)
These parts of the theory don't all stand together. For example, you could have evolution without branching: that would mean that only one long-evolved species would be alive today. Or you could have evolution, but not occurring by natural selection. (The complete absence of natural selection is hard to imagine, though, given that organisms replicate their genetic material, and some genes will replicate better than others in different environments. Lamarckism and teleologically-driven evolution, however, were once seen as the main drivers of adaptation.) Finally, you could have evolution but not gradualism: every population could experience great saltational leaps in one generation.
In my general talk on the evidence for evolution, I give a list of seven observations that, if repeated and confirmed, would disprove parts of the theory of evolution described above. This shows that it is a scientific theory in the Popperian sense of being falsifiable.


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Visit fine wineries and vineyards on your vacation. Our vineyard tours in Minnesota allow you to participate in the centuries-old craft of wine making. Analyze the appearance, aroma, sensation and finish of each unique wine at our wine tasting. You will learn how a fine wine is crafted from beginning to end on our wine tours in Minnesota. Our winery tours will show you how wine is made, bottled, corked, capped and boxed. See where grapes are grown for wine making and taste the complexity and character behind each unique wine on our wine tasting tours. Browse our wine tasting in Minnesota and plan your vacation today!
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Wine Tasting NorthCentral, Minnesota - West Central Minnesota's Premiere Winery. Open Year Round For Tastings, Tours, & Wine Sales. Enjoy our Summer Concert Series, free live music every Thursday evening June - Augus
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Kayaking & Canoeing Ely, Minnesota - Want to GET AWAY FROM IT All? Come to Minnesota's Boundary Waters Canoe Area and Ontario's Quetico Park - solitude & quiet is the norm. Canoe rentals, permits, showers, bait & tackle shop; lodging. Call for our 2013 specials! John & Lynn O'Kane
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It was "the most generous act of any people, anytime, anywhere, to another people," its chief administrator declared. It was "among the most noble experiences in human affairs," its representative in Europe said. It was "the most staggering and portentous experiment in the entire history of our foreign policy," the young Arthur Schlesinger, Jr., who served on its staff, wrote. Foreigners concurred. It was "like a lifeline to sinking men," according to the British Foreign Secretary Ernest Bevin. It "saved us from catastrophe," a manager at Europe's largest tire factory declared. Sixty years after Secretary of State George C. Marshall outlined the need for economic aid to stimulate European recovery, in a speech at Harvard University's commencement on June 5, 1947, the plan named after him continues to be fondly remembered in donor and recipient countries alike. In our own time, liberal internationalists have periodically called for new Marshall Plans. After the collapse of Communism, some economists maintained that the former Soviet Union was in need of one. More recently, there has been desultory talk of Marshall Plans for Afghanistan, Iraq, and even the West Bank and Gaza. When critics lament the allegedly modest sums currently spent by the American government on foreign aid, they often draw an unfavorable contrast with the late nineteen-forties. Yet some people, at the time of its inception and since, have questioned both the Marshall Plan's motivation and its efficacy. Was it really so altruistic? And did it really avert a calamity?
More popular history is written about war than about peace, and very little concerns itself with economics. Greg Behrman's "The Most Noble Adventure: The Marshall Plan and the Time When America Helped Save Europe" (Free Press; $27) is admirable for bringing to the potentially arid story of America's biggest aid program all the literary verve and drama one associates with the best military and diplomatic history. Behrman's approach recalls that of Margaret MacMillan in her recent book "Paris 1919," about the Paris Peace Conference after the First World War. Like "Paris 1919," "The Most Noble Adventure" is an account in which individual actors predominate over economic calculations. But, whereas MacMillan's book had few, if any, unalloyed heroes, Behrman's has a surfeit. I counted five.
There is Marshall himself, truly a titan among public servants. As Chief of Staff of the U.S. Army during the war, he had been, in Churchill's phrase, the "organizer of victory," and, as Secretary of State, he approached Europe's postwar reconstruction with the same sangfroid and self-discipline. There is William Clayton, the Under-Secretary of State for Economic Affairs, a Southerner who had made his fortune in cotton and his political reputation in wartime procurement. Clayton was another formidable workhorse, whose only weakness was his demanding wife, Sue, who hated his absence on government business and vetoed a succession of more senior appointments he was offered. (To crown it all, she divorced him a year after he retired, only to remarry the hapless fellow two months later.) A third hero is Arthur H. Vandenberg, a leading Republican in the Senate, who had been converted from isolationism to internationalism by the experience of war. Without him, Behrman suggests, the Marshall Plan might have been stymied by Republican opposition. The fourth member of Behrman's quintet is W. Averell Harriman, the imperious tycoon who, as Commerce Secretary, headed the President's Committee on Foreign Aid and then became the European Recovery Program's Special Representative in Europe. His contribution was to broker the diplomatic deals within Europe, whereby aid was subtly tied to other American objectives. Finally, there is Paul Hoffman, the indefatigable automobile salesman and president of Studebaker, whom Truman press-ganged into the job of Marshall Plan administrator. It was Hoffman, more than anyone else, who sold the Plan to Americans. (Richard Bissell, whom Hoffman summoned from M.I.T. to act as his chief economist, comes close to being a sixth hero—something of a rehabilitation for a figure now mostly recalled as one of the C.I.A. men behind the Bay of Pigs invasion.)
Flitting across this crowded stage are some better-known figures: Harry Truman, who declined to call the program the "Truman Plan" not out of modesty but for fear of riling Republican opponents; Josef Stalin, whose aggressive action toward Czechoslovakia greatly helped Vandenberg to overcome congressional resistance; Ernest Bevin, the overweight, ebullient, and ineffably proletarian British Foreign Secretary, who was the Plan's biggest fan; and the diarist and wit Harold Nicolson, whose condescending characterization of the United States ("a giant with the limbs of an undergraduate, the emotions of a spinster, and the brain of a pea-hen") now reads like postimperial sour grapes. The United States in 1945 was a giant, all right, but with the wealth of a Harriman, the altruism of a Marshall, and the sheer dedication of men like Clayton, Vandenberg, Hoffman, and Bissell, it was surely a benign colossus.
What, exactly, was Marshall's plan? To answer that question, as Behrman's diligent research shows, we need to go back to the speech at Harvard. More than two years after the end of the Second World War in Europe, Marshall bluntly informed his audience that "the rehabilitation of the economic structure of Europe" would "require a much longer time and greater effort than had been foreseen." The division of labor between town and country was "threatened with breakdown" in Europe because "town and city industries are not producing adequate goods to exchange with the food-producing farmer." Consequently, European governments were obliged to import essentials from the United States, using precious hard-currency reserves that would be better spent on capital goods for reconstruction. Marshall declared:


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What is it?
EZProxy is a remote access service. This remote access service…
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Hello, I am currently 230lbs., 60lbs. of which is fat. I hear all kinds of numbers tossed around of what the protein intake should be for a male. My goals are to gain some and maintain some muscle, while decreasing fat. I know they say inorder to figure out protein intake you have to use your scale weight. Which makes no sense at all to me, because what if there is a guy the same exact height 5'11" and weight as me 230lbs. but has 8% bodyfat. And I have over 30% fat. I just don't understand. So again my questions are according to my weight and goals what my protein intake should be?
Thankyou Greatly,
Try to shoot for at least gram of protein per pound of lean body mass that you have. As your lean body mass increases you'll need to increase your protein intake.
Lot's of theory's out there about this subject. I wouldn't worry a lot about it personally. Concentrate more on getting good sources of protein and correct portion sizes. For your 3 bigger meals, shoot for at least 20 grams and if you can get 30 or even 40 out of a correct portion size that's great. For your mid meals, shoot for 15 and anything above that is great. If you follow the BFL workouts and hit your 10's, you'll build muscle. Just hit the workouts hard and eat correct portion sizes and you'll be all set.
Good luck, you can do this!
P.S. The gram per pound is mentioned a lot - and it may be fine for someone building muscle who is at their target weight and or wants to add some weight. But until you get to where you want to be body-wise, stick to the BFL portion size eating plan.
The 1 gram per pound of scale bodyweight standard is the most precise and best method. Also, it IS the Body-for-LIFE program. That's something that EAS and Bill supported for all those beginning years. It also works out. If you look at standard portions for your size and then do the math, it will be rather close to the 1 gram rule method. It will not increase your weight. That doesn't come from eating your appropriate amount of protein portions, spaced throughout the day, and when added to the rest of the BFL plan.
The original Myoplex Lite was 25 grams of protein and 25 of carb. That's because the "average" woman, whatever that means, is 150 pounds. :)
At 230 pounds, 15 grams of protein would be way too little per meal, or even 20. 20 is the right amount for a woman who is about 120 pounds, or man for that matter, but the point is not for someone at over 200. It just wouldn't be enough. It would cause crashing, insulin craziness, and ultimately a failed program.
There's no such thing as 3 "bigger meals" on BFL. BFL is 6 meals, all using the same proportions.
I think the 1 gram rule is the easiest, personally. My palm and fist gets "bigger" when I'm hungry, cranky, or tired. Knowing I'm having 150 grams and that's decreasing, of course, of good quality protein, spaced throughout the day, is the easiest way for me to keep on track, but that's just me.
Jessica Mighty Max ~ 2013 Body-for-LIFE Champion ~ Champion is a VERB!
© Abbott Laboratories,2013


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- Watch Editorial Board video interviews with candidates
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- Florida Democracy: Find stories about the 2012 Florida elections at fldemocracy2012.com
- Special Page: Find videos, photos and stories about the 2012 Elections at naplesnews.com/election
TALLAHASSEE — Local elections supervisors will again begin checking names of some registered voters to see if they're eligible to cast ballots, using a new list from the state aimed at culling non-citizens from the rolls. Collier County officials say these are the same names they already had.
The Florida Division of Elections this week sent the names of 198 registered voters to the supervisors of elections in the counties where those voters live, after using a federal homeland security database to pinpoint those who might not be citizens.
Local elections supervisors contacted Thursday said they would wait for further documentation from the state as to why the names were included in the list for possible removal.
Once they receive that, if local officials agree that there may be an ineligible voter, they will begin the process of locating the person. They'll send a certified letter asking the person to prove citizenship and give 30 days for a response.
In most cases, the counties have already checked the eligibility of at least some of the people identified. The state earlier this year sent a bigger list of suspected ineligible voters, and some counties tried to verify their eligibility until a lawsuit was filed and the effort was suspended. At the time, the state dropped its push for the checks, waiting for access to the homeland security data to try to refine the list.
For example, Orange County elections officials were sent 12 names this week, all of which had been sent to the county in a list of more than 80 names earlier this year. Back then, the county was able to determine that five of those 80-some-odd voters were ineligible — and those five people have been removed from the voter rolls. Those five names were among the 12 sent to Orange County this week, said a county deputy supervisor of elections, Linda Tanko. Of the other seven, the county had likely tried to find them before, but had stopped trying when the effort was suspended, and now will begin the effort again.
Collier County Supervisor of Elections Jennifer Edwards said it appears the names sent to her were all part of the earlier list that her office had already checked. In the earlier effort, the southwest Florida county removed 26 people from the rolls.
"It's the same names we've already taken action on," Edwards said. But if any of the 15 names on the new list weren't removed already or haven't proved their citizenship, the county would again start the process of trying to determine their eligibility, once it receives the supporting documentation, she said.
Julie Marcus, deputy elections supervisor in Pinellas County, also said the new list includes the names of people the county had already checked, including two that it removed from the rolls before the first phase of the purge effort was suspended.
Marcus said the mere existence of a name, voter registration number and birth date is not enough for local officials to remove a voter without getting more information and going through the process of determining eligibility.
"The bottom line is that the integrity of the process is critical, but you just can't start pulling people's names off the voter rolls," Marcus said.
The list sent to local officials this week is an abbreviated version of an original list of 2,600 names that the state sent earlier this year. Local supervisors had said that list contained a number of errors, and several voters turned out to be able to prove their citizenship.
The new, smaller list was produced once the state got access to the Department of Homeland Security database, which tracks residency status and is thought to be more reliable than the earlier target list.
State officials have repeatedly said that the effort — even if it only turns up only a relatively small number of ineligible voters — is important.
"We have a responsibility to ensure Florida's voter rolls are current and accurate," Chris Cate, a spokesman for the state Division of Elections, said Thursday. "The process to identify potential non-citizens has been a careful, thorough and legally-sound process to uphold the integrity of Florida elections by making sure ineligible voters can't cast a ballot."
But the exercise has drawn criticism from voting rights groups, which have said the effort to trim the rolls unfairly targets minority voters and newly naturalized citizens.
Advocacy groups have charged the push is an attempt to disqualify and intimidate Hispanic and other recent immigrants who may be more likely to vote for Democratic candidates.
Florida, a critical swing state in the upcoming presidential election, is among a handful of Republican-led states that have passed laws in recent years to tighten voter requirements.


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Standard Room, 2 Queen Beds
- 2 queen
Standard Room, 1 King Bed
- 1 king
Hotel with an indoor pool, in Buffalo Grove (North Suburbs)
This hotel is located in Buffalo Grove (North Suburbs), close to Raupp Memorial Museum and Heritage Park. Area attractions also include Deer Park Town Center and Isaak Walton Park.
Hotel Features
In addition to a restaurant, Wyndham Garden Hotel - Buffalo Grove features an indoor pool. Other amenities include a bar/lounge and a coffee shop/café.
Room Amenities
In addition to premium cable television, guestrooms include beds with pillowtop mattresses, complimentary wireless Internet access, and air conditioning.Information missing or incorrect? Tell us!
Hotel Amenities
- General
In addition to an indoor pool, Wyndham Garden Hotel - Buffalo Grove provides a spa tub and a fitness center. Dining options at the hotel include a restaurant and a coffee shop/café. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary high-speed wireless Internet access.
This 3-star property offers access to a business center, audiovisual equipment, and small meeting rooms. Event facilities include conference/meeting rooms and banquet facilities. This business-friendly hotel also offers multilingual staff, a picnic area, and coffee/tea in the lobby. Complimentary parking is available on site.
- Number of meeting/conference rooms - 3
- Meeting facilities size (feet) - 960
- Free Wi-Fi
- Multiple small meeting rooms
- Number of floors - 2
- Fitness facilities
- Swimming pool - indoor
- Spa tub
- 24-hour front desk
- Air-conditioned public areas
- Audiovisual equipment
- Banquet facilities
- Breakfast available (surcharge)
- Business services
- Event catering
- Coffee shop or café
- Coffee/tea in lobby
- Complimentary newspapers in lobby
- Multiple large conference rooms
- Dry cleaning/laundry service
- Elevator/lift
- Express check-out
- Fireplace in lobby
- Free parking
- Laundry facilities
- Multilingual staff
- Patio
- Picnic area
- Total number of rooms - 155
- Room service (limited hours)
- Safe-deposit box at front desk
- Restaurant
- Bar/lounge
- Business center
- Internet
Available in all rooms: Free Wi-Fi
Available in some public areas: Free Wi-Fi
- Parking
Free parking
- Room Amenities
- Connecting / adjoining rooms available
- Cribs/infant beds (complimentary)
- Free Wi-Fi
- Premium TV channels
- Pay movies
- Air conditioning
- Climate control
- Coffee/tea maker
- Complimentary newspaper
- Designer toiletries
- Desk
- Hair dryer
- Direct-dial phone
- Iron/ironing board
- Extra towels/bedding
- Phone
- Private bathroom
- Rollaway/extra beds available
- Cable TV service
- Pillowtop mattress
- Dining
Garden Cafe - This restaurant serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.
- Recreation
An indoor pool and a spa tub are on site. Other recreational amenities include a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
- Swimming nearby
- Accessibility
To make requests for specific accessibility needs, complete the "Special or Accessibility Requests" section of "Trip Preferences" when you book your hotel.
- Accessible path of travel
- Accessible bathroom
- Roll-in shower
- Accessible parking
- In-room accessibility
- Accessibility equipment for the deaf
- Braille or raised signage
Policies & Fees
- Check-in
Minimum check-in age is 21
Check-in time starts at 4 PM
- Check-out
Check-out time is 11 AM
- Payment types
Accepted at this hotel: American Express, Diners Club, Discover, JCB International, MasterCard, Visa
- General
Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
- Fees
- The following fees and deposits are charged by the property at time of service, check-in, or check-out.
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
- Rollaway bed fee: USD 10 per day
- Additional Details
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.


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Tablets aren't phones and phones aren't tablets. The tablet makers at Mobile World Congress should probably be made aware of this.
Data from Fiksu shows consumers are responding favorably toward the iPad Air's design.
If your Mac's Wi-Fi connection is constantly changing to one you cannot access, a quick system preferences adjustment could do the trick.
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Making a new year's resolution is one thing. Keeping it is another. In this Tech Minute, CNET's Kara Tsuboi reports on some easy smartphone apps that can keep your resolutions in check.
A free iPhone app will help you follow Jerry Seinfeld's advice: Don't break the chain.
Google's store is just 25,000 apps away, putting it within striking distance of overtaking Apple's App Store in sheer number of apps offered.
It's one of the many questions we have leading up to Wednesday's Apple music event. We look at what will happen to the iPod lineup, what's next for iTunes on the Web, and the chances of seeing an improved Apple TV.
We all know we need to keep it safe, especially with mobile devices, but it's hard to keep entering messy strings of unrelated characters, much less keep changing them regularly. There's a fairly simple way to maintain secure passwords on your Android device--learn how to get started in this blog post by Rob Lightner.
What do you use your USB flash drive for? How about maintaining a Windows computer? In part two of our "What To Do With Your USB Flash Drive" series, we'll show you how to install Parted Magic so you can reset Windows passwords, clone your system, and partition your hard disk, right from your USB flash drive.


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Sold as Pair
Our double light, uneven height, French Moderne style wall sconce is built of crisp elemental forms in solid brass.
With a flawless finish.
FINISH: Burnished Nickel
overall: 38cm h. x 25cm w. x 10cm d.
backplate: 11cm diameter
Please contact your local showroom about viewing this item.
All Sample Sale items are sold AS IS. No Refunds or Exchanges permitted.


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Fourteen miles north of Inchelium, at 2300 feet elevation in Colville National Forest. This lake was rehabilitated in fall 2008 to remove illegally introduced Largemouth Bass and Green Sunfish, and was re-planted with Rainbow Trout catchables and fry the following spring. Largemouth Bass and Green Sunfish are present in the lake once again, and are negatively affecting fry plant growth and survival. Catchable trout will be planted this spring to carry the fishery. Expect fishing to be fair. A developed U.S. Forest Service campground is available.
Note: This lake has a regulation which allows harvest of trout only
See Washington State Parks website for ADA accessibility information.
Species you might catch
Lake Information
Lake Management TypeTrout emphasis
Sport Fishing Regulations & Seasons
Emergency Rule Updates
Fishing closures and openings happen constantly throughout the year. The E-Rules keep you up-to-date.
Access Sites / Boat Ramps on this Lake
Other Lake Access
Fish Plants & Stocking Reports
Bureau of Land Management (BLM)
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United States Army Corps of Engineers (USACE)
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"The women of Scotland want the politicians to get real.""
"No doubt about it, this back of fag packet SPFL plot is sheer stupidity""
When we first met, Arnie was smoking a Cuban cigar as big as a telephone pole"
News, Opinion, Road Tests and Motorsports
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Like it's done with Defender and Range Rover, the company intend to turn Discovery into a family rather than just one model"
I've even started to feel scared to go outside in case I get bullied. I'm so ashamed of how I look and who I am and just wish I could be happy"
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PLAYERS from across the divisions have placed their votes and picked their teams of the season. Find out who has made the cut from the Premiership to Scottish League 2.
FIND out who is in the running for the Scottish Championship, Scottish League 1 and Scottish League 2 PFA Player of the Year awards.
United hope the teenager can shoot them to the promotion play-offs
AIRDRIEONIANS moved 10 points clear of the automatic drop-zone with Pars victory, Arbroath miss out on vital three points by late Stenny goal, Stranraer secure away point at East Fife after half-time rollicking and injury laden Brechin defeat Ayr United at home.
Somerset Park chief pledges to stand by his players in the run-in
Somerset Park boss Mark Roberts says supporters can boost bid for play-offs
Dam Park captain earns a testimonial game
Somerset Park boss Mark Roberts must choose between in-form strikers
FOLLOWING reports of Man United boss David Moyes' alleged fall-out with Ryan Giggs we look back on Scottish football's most memorable square-goes in a picture special.
AIRDRIE goalie gets the plaudits as 10-men triumph while League One relegation rivals East Fife suffer as Ayr go goal crazy again, Stenny sink Brechin and Forfar edge out stuttering Stranraer.
Re-signing Somerset Park goal machine is manager's priority
OUR live blog has all the latest news from Somerset Park where a Rangers side, in turmoil off the park, aim to continue their procession to the Scottish League 1 title. Our live coverage begins at 12.15pm.
THE LATEST action from League One where Ayr put five past Stranraer, Arbroath saw off East Fife, Forfar held Brechin and Stenhousemuir and Dunfermline ends goalless.
CAMPBELL and his team mates are looking to end a four-game run of defeats in today's south west derby with Stranraer.
Top scoring striker is back after four game ban
MARK Roberts reckons the former Scotland, Hearts, Rangers and Kilmarnock striker has become frustrated at his treatment by referees.
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GERS boss Ally McCoist hails suffering English ace after midfielder opens the scoring to help sink spirited home team.
OUR picture gallery rounds up the best images from the big games in Scotland at the weekend, including a five-goal thriller at Tannadice, seven goals at Fir Park and another big win for Aberdeen.
GOALS from Nicky Law and Jon Daly wrapped up the three points for the League 1 champions in waiting, taking their unbeaten run to 30 matches.
AYR UNITED have issued a warning ahead of their league clash with Rangers and will work with Police Scotland to get tough on offenders.
MOFFAT was at Hampden yesterday to appeal the six match ban handed down by the SFA and is now set to miss the Honest Men's next four matches.
Somerset Park chairman will lead Hampden appeal
THE Somerset Park chiefs issued a warning to their supporters ahead of their next match - against Rangers at home - next week.
WITH Rangers cruising at the top, there's still lots to play for with the play-offs and the trap door to League Two. Here's the best of the action in Mail Sport's round-up.
TRANSFER Talk lines up all the latest moves and rumours on the penultimate day of the January transfer window.
A ROUND-UP of this weekend's action in League One as the Dunfermline visited Brechin, Stenhousemuir took on Ayr, Airdrie faced Stranraer and East Fife played Forfar.
Somerset Park boss Mark Roberts looks for cover after Martyn Campbell is injured
THE Honest Men are appealing the SFA's six match ban on the grounds that "the sanction(s) imposed by the tribunal was excessive or inappropriate."
MOFFAT was hit with a six-match ban by the SFA yesterday - but his club's chairman reckons the length of the ban is unfair taken in comparison to the one dished out to Rangers' Ian Black.
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The Wildcats won three of their final four games to finish 5-5. The loss, to Class 3A, Region 5's No. 3 team Susan Moore, came by a mere seven points. Even better, the White Plains players followed up with a commitment to their off-season strength and conditioning program.
About 56 players went through spring practice in 2012, but that number dwindled by two or three almost every week of summer workouts. The roster was reduced to 40 before the season ended. Now the Wildcats have 38, but head coach Heath Harmon believes the 38 are totally committed to playing.
"It was one of the best off-seasons we've ever had. Even though we didn't have the numbers, these have put in so much work that they're not going anywhere," Harmon said. "That's the kind of off-season we've had."
During the school year, those who weren't playing basketball or baseball stayed after school to lift weights and condition. At the start of the summer, when Harmon offered to meet even a few players at 6 a.m. for early morning weight lifting ahead of the traditional 8 a.m. session, everyone showed up at 6. The 6 a.m. session became so popular White Plains conducted pre-season practices at 6 a.m. before the start of school Monday.
All of that has Harmon and his charges contemplating a place in the 3A postseason. This at a school that hasn't played a postseason game since Darvin Poole's 1994 team and had never reached the postseason before that time.
"We have made the playoffs one time in school history. You're talking about in 40-something years of football making the playoffs one time," Harmon said. "They can make the playoffs a second time. That's a tough challenge but this group can make it. They can win a couple they're not supposed to."
White Plains found success running the football out of a double-wing look, often with two tight ends, over the final six games of 2012. Running back Johnny Bynum, now a senior, rushed for more than 100 yards from the spread in the opening game against Ohatchee but netted just 76 yards after Week 4.
"We went to that double wing and he had over 1,000 in the next six so we stayed in that double wing," Harmon said. "We've tried to add to that because we know people are going to come up with a plan for that. We were only running like three plays out of that."
Senior Joseph Dothard, who had some experience at quarterback in the double wing last year, will direct the offense. Junior Ryan Hanson will also start at running back in the double wing and at wide receiver in spread looks.
Harmon said he is leaning toward sophomore Caleb Turner as the starter at fullback. Senior Mitchell Jones also has experience at running the ball despite a series of nagging injuries last year but Jones may be more valuable at linebacker.
Harmon predicted junior Dillon Greenwood, a three-sport athlete, will be a playmaker at wide receiver. Senior Rod Young is a powerful tight end.
The offensive line should be a strength.
"Jordan Jeffers and Logan Price are our two guys returning that played real well last year. Kade (Shaw) battled some injuries and he missed several games but when he's in there we're better," Harmon said.
Junior Calvin Thornberg is the starter at center. Also battling for playing time in the line are Kyle Raughton, Austin Henninger and Kameron Cleveland.
On defense, look for the Wildcats to have a base of three linemen, three linebackers and five secondary players to counter the many spread offenses Harmon expects to encounter again this year in region play.
The defensive line will include the veteran Young and the other linemen will come from the group of offensive linemen. Jeffers has experience at end and Price at tackle.
The corps of linebackers includes Turner, the sophomore, at middle linebacker and senior Patrick Bryan. Senior Dontavious Thomas has experience at linebacker and running back but an injury prevented him from playing in the spring. Harmon said Austin Champion showed he is ready to provide depth at linebacker and fullback after an excellent scrimmage Friday.
Senior Colton Reid returns to start at cornerback for the third year and can also play safety. Harmon called junior cornerback Landon Price one of the Wildcats' most improved players.
Young will kick extra points and field goals. His kickoffs in practice have been consistently in the end zone or just short of the goal line. Turner will be the punter.
White Plains at a glance
Head coach: Heath Harmon (18-32 in five years at White Plains; 47-69 in 11 years overall, including 11-2 at Andalusia in 2007, 11-21 at Munford from 2004-06 and 7-14 at Cordova in 2002 and 2003.)
Last year's record: 5-5, including 2-5 in Class 3A, Region 5. Did not make the playoffs.
Outlook: We know Johnny Bynum, a 1,000-yard rusher last year, can run the football. Quarterback Joseph Dothard needs to be adept enough as a passer to keep opposing defenses from loading the box to stop Bynum, and Harmon believes he can. White Plains begins its region schedule with games against perennial playoff contenders Saks, Weaver and Glencoe. A 2-1 region start could put the Wildcats back in the postseason.
Aug. 30 at Ohatchee
Sept. 6 at Saks #
Sept. 13 Weaver #
Sept. 20 Glencoe #
Sept. 27 at Pleasant Valley
Oct. 4 at Piedmont #
Oct. 11 Ashville #
Oct. 18 at Cleveland #
Oct. 25 Susan Moore #
Nov. 1 Collinsville
# Denotes region game


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EMPOWERED Community Grants Program
Alicia Keys, as part of the EMPOWERED campaign, is spearheading a community grants program to help advance community-level efforts focused on women and HIV/AIDS. The grant program will be administered by AIDS United, in partnership with Kaiser Family Foundation.
The Program is part of a broader effort by Ms. Keys to reach women in the U.S about HIV/AIDS, including a cross-platform public information campaign developed with Greater Than AIDS, called EMPOWERED. Other elements include targeted media messages and community outreach. Greater Than AIDS is a leading response to the U.S. domestic epidemic led by the Kaiser Family Foundation together with the Black AIDS Institute and supported by a broad coalition of public and private sector partners. For more information, go to: greaterthan.org/empowered.
The EMPOWERED Community Grants program looks to play a strategic role in supporting the development of model programs that address the needs of underserved women. The EMPOWERED Community Grants program offers support to the HIV/AIDS community at a critical and historic time – to continue progress of recent decreases in HIV among women.
The number of women with HIV in the United States has grown steadily for the last 30 years. In 1985, only eight percent of new U.S. cases were in women. By 1992, it was 14 percent. Today, women account for at least 27 percent of new U.S. cases. The time is NOW for the EMPOWERED campaign!
The EMPOWERED Community Grants program is supporting innovative programs for marginalized, underserved populations of women that don't have or can't get prevention and care services. To apply for the EMPOWERED Community Grants Program, click here.
An advisory committee will review proposals from community-based organizations, and will make recommendations to AIDS United, who will make the awards and administer the grants. The advisory committee includes:
• Dr. Ada Adimora – Professor of Medicine, University of North Carolina
• Paurvi Bhatt – Senior Director, Strategic Health Initiatives, Levis Strauss and Co.
• Dr. Lisa Fitzpatrick – Medical Director, Infectious Disease Care Center at the United Medical Center
• Anu Gupta – Director, Corporate Contributions Division, Johnson & Johnson
• Vanessa Johnson, JD – National Coordinator, National Women and AIDS Collective (NWAC)
• Alicia Keys – singer-songwriter; Co-Fouder Keep a Child Alive; HIV/AIDS advocate
• Naina Khanna - Executive Director, Positive Women's Network – US (PWN-USA)
• Terry McGovern – Professor of Health and Human Rights, Mailman School of Public Health, Columbia University
• Leisha McKinley-Beach – Director of Stakeholder Engagement and Technical Assistance, The Black AIDS Institute
You, too, can be EMPOWERED and help bring critical HIV programs to women in the United States, and help create an AIDS-free generation!