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Do career research and find in-depth salary data for specific jobs, employers, schools, and more. Know what you're looking for? Start a search below, browse to discover or Get a free, personal salary report »
Dive into the most extensive database of job salaries available. In addition, see detailed job descriptions and get information on job satisfaction, job demographics, common job skills and how pay varies over time and between locations. Browse all jobs »
Dental Nurse
Median Hourly Rate: £8
"Dental nurses, also known as dental hygienists in the United States, perform a wide variety of tasks in dental offices."
Learn More »
Office Administrator
Median Salary: £16,734
"An office administrator carries out various functions within an office environment to make sure that the administrative duties required by a company are carried out smoothly."
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Office Manager
Median Salary: £23,943
"Aspiring office managers should have excellent communication, problem-solving, and managerial skills, as they are responsible for all activities, projects, and employees of their offices. It is essential that office managers work well in fast-paced environments, as they must oversee several ongoing projects at once."
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Operations Manager
Median Salary: £34,536
"Operations managers oversee their organization's production of goods and/or services."
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Personal Assistant
Median Salary: £24,731
"A personal assistant's job can be varied, depending on what is required by their employer."
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Software Developer
Median Salary: £30,633
"Software developers develop computer applications that allow users to perform specific tasks on computers or other devices."
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Software Engineer
Median Salary: £33,760
"In the world of software design and development, a software engineer plays a key role."
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Teaching Assistant (TA)
Median Salary: £11,849
"Teaching assistants work at a range of academic levels, from preschool to university."
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Before you show up for a job interview, do your homework. See how different employers pay, how satisfied their employees are and what it's really like to work there.
Whether you're choosing a school or degree or simply curious about your alma mater, we'll show you career outcomes by either college or major. Browse all schools or degrees »
Kingston University
£19,601 - £59,964
Open University - England
£17,066 - £61,823
Oxford University
£24,212 - £81,314
The University of Cambridge
£24,363 - £82,434
The University of Leeds
£19,928 - £53,055
The University of Manchester
£20,402 - £58,965
University of Warwick
£21,360 - £66,823
Bachelor of Arts (BA)
£17,272 - £50,684
Bachelor's Degree
£18,403 - £59,152
Doctor of Philosophy (PhD)
£26,881 - £69,319
Doctorate (PhD)
£27,412 - £67,379
Master of Arts (MA)
£18,481 - £60,035
Master of Business Administration (MBA)
£26,406 - £98,894
Master of Science (MS)
£22,036 - £62,365
Bachelor of Business Administration (BBA)
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|Middle-Wage Jobs Make a Comeback Since the end of the recession in 2009, the news has been grim for middle-income workers. Many middle-wage jobs disappeared during the Great Recession... Read More
|How to Thrive at Work When Your Personal Life Is Getting You Down Life isn't always pleasant, and it's seldom ever easy. As a grown-up member of human society, chances are you're going to experience... Read More
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|Who Will Be President? Part 2 – Nominee Support by Gender and Management Level See all our election coverage here. Does your gender, salary, job title, education, or industry influence your political choices? PayScale surveyed 4... Read More
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Change Voice During Call: Free
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GearBest Shopping: "Best Deals In Gadgets"
by Ana Gracia
THE VERDICT GearBest Shopping is the official GearBest application. GearBest is an electronics merchant which specializes in gadgets (phones, tablets, accessories, drones...) and focuses on offering a quick and efficient service to all of its c…
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Articles tagged father of the bride: 15th anniversary edition
12 Jul 2005 // 1:00 AM
Maybe it's asking too much for a lighthearted comedy to raise any significant questions. But it can't be asking too much to expect the film to make sense.READ more
//Mixed media
The Tallest Man on Earth "Rivers" (Singles Going Steady) // Music
John Calvin Abney "Goodbye Temporarily" (premiere) // Music
Adam Clark "King of the Sky (Anthony Dircson Remix)" (premiere) // Music
Rosemary Fairweather "I Wasn't There" (premiere) // Music
//Pm Picks
Anticipation and Expectation in Game Marketing: The Art of "Anti-Hype"
// Moving Pixels
"Watch the trailer for No Man's Sky and then for Frostpunk. There is a clear difference in the kind of expectations each creates in its audience.READ the article


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15 Beacon St, Boston, MA 02108
0 people saved this
Mooo.., located on Beacon Hill, is a modern steakhouse within the luxurious XV Beacon Hotel. Chef/Owner Jamie Mammano uses his culinary expertise to create classic, yet modern steakhouse dishes.
Of Note:
- Alcohol: Full Bar
- Meals Served: Breakfast, Brunch, Lunch, Dinner
- Amenities: Accessible Facilities
The BIGGEST Big E Ever!
When was the last time you saw a life-size sculpture crafted from more than 600 pounds...
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This is where the wife and I had our first date. It was fantastic ... We eat here at least once a month.
Columbus Health Food Restaurants
1. Northstar Cafes
4215 N High StColumbus, OH 43214
2. Juice Bar Health Food Restaurant
41 S High StColumbus, OH 43215
3. Aladdin's EateryMenu
This place is a great place to go if you want something a little different. The food is very affordable and always delicious. I haven't had a bad …
4. Chop Stop
2159 N High StColumbus, OH 43201
5. Pocket Produce
3496 N High StColumbus, OH 43214
6. Panera BreadMenu
3942 Townsfair WayColumbus, OH 43219
I think the bagle packs are the best value at Panera Bagles. You get a dozen mixed bagles and two containers of cream cheeses.
7. Whole World Natural Restaurant & BakeryMenu
We love to head up to Whole World for Sunday breakfast/brunch. Sometimes there is a bit of a wait for a table, but the food is so satisfying that i…
8. Cafe BriosoMenu
I work downtown very close to Brioso and stop by regularly for lunch. It's a great casual place for sandwiches, salads, soups, etc. Their food is …
9. Cornerstone Deli & CafeMenu
This place is another hidden jewel in Columbus: They are doing a great job on bagels. We have tried hot Bagels (e.g. the tuna melt, pizza bagel o…
10. Balanced Family Academy
5150 reed rdcolumbus, OH 43220
11. Freshii
6745 Avery Muirfield Dr Dublin, Oh 43016Dublin, OH 43017
12. Chen's Kitchen
Best Chinese food in Westerville
13. Loving Hut
6569 E Livingston AveReynoldsburg, OH 43068
14. Harvest Moon CafeMenu
Good coffee and nice atmosphere!
15. Be Fit Cafe
10259 Sawmill PkwyPowell, OH 43065
16. Tasti D-Lite
8605 Columbus PikeLewis Center, OH 43035
17. Ohio Home Food Storage
330 Jefferson Park DrivePataskala, OH 43062
Showing1-17 of 17results


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Never miss a job. Get new jobs emailed to you daily.
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$25.58 per hour
$51,164 per year$4,264 per month$1,023 per week$205 per day
25.6% higher than national average
Estimated salary from 179 employees and 4833 jobs


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Now you can colour match your Sonos Sub with ColourPlayPocket-lint
The Flexson ColourPlay range lets you change the colour of your Sonos speakers, giving you the chance to add some personalisation, or match your home décor.
The accessory range has now extended to the Sonos Sub, meaning you no longer have to look at that big black box sitting in the corner.
Finished in, it transforms the £599 Sonos Sub into something that's rather more eye-catching, something you might want to proudly display.
The Flexson ColourPlay skin for the Sonos Sub costs £79.99; there are skins available from the Play:1, Play:3 and Play:5, priced at £19.99, £29.99 and £34.99 respectively.
READ: ColourPlay vinyl skins for Sonos pictures and hands-on: Pimp your Sonos Play:1, Play:3 and Play:5
The skins are made from vinyl and you simply peel off the backing to attach them to your speakers. The skin can be removed if you change your mind or your style.
Flexson also makes a range of Sonos accessories, such as a wall-mount kit for the Sub, or a floorstand for the Play:1.
READ: Sonos Sub review
LG has the cutest Bluetooth speaker that looks like a candle with built-in mood lighting
Pizza Hut in UK made a playable DJ pizza box and will give them out
Apple Music vs Spotify: What's the difference?
Bang & Olufsen A1 review: Bluetooth speaker bliss
- LG has the cutest Bluetooth speaker that looks like a candle with built-in mood lighting
- Pizza Hut in UK made a playable DJ pizza box and will give them out
- Apple Music vs Spotify: What's the difference?
- Bang & Olufsen A1 review: Bluetooth speaker bliss
- Spotify Gaming gives you playlists to power your play
- Sonos public beta 6.4 update adds new features: Here's what they are and how to get them
- Amazon dreamed up these cool headphones that listen for your name
- The future of sound: KOAR Bone Conduction Bluetooth headset delivers audio to your inner ear
- Harman Kardon Go + Play review: Post-retro design, powerful audio
- Plex now lets you play music on any Sonos device from the Sonos app
- What to expect at Apple's September 2016 event: iPhone 7 and more
- Sony Xperia XZ: Rumours, release date and everything you need to know
- Samsung Gear S3 smartwatch: Release date, specs and everything you need to know
- Xbox One S: 4K, Ultra HD Blu-ray and HDR examined in more detail
- Honor 8 review: A different take on the premium mid-range market
- Samsung Galaxy Note 7 tips and tricks: The ultimate guide to mastering your Note
- Apple iPhone 7 and iPhone 7 Plus: Release date, rumours and everything you need to know
- IFA 2016: Smarthome, smartwatches and smartphones to expect
- Pokemon Go: How to raise your XP level, power up and evolve your Pokemon
- Sony Xperia XZ joins the Xperia X Compact leak party


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- Explore more great deals on thousands of titles in our Deals in Books store.
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Double the Heat Paperback – December 1, 2009
Everything We Keep: A Novel
On the day of her wedding, she buried her fiancé—and unearthed shocking secrets. Learn More
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About the Author
Deirdre Martin has written scripts for the daytime drama One Life to Live. She lives with her husband and her dog, Molly, in Ithaca, New York.
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Top Customer Reviews
Lori Foster - 4 stars. Protected sex. I was surprised I liked this one. I didn't really care for Hart in the last book. I thought he was a jerk! He comes off better in this one. Joe is in it as well.
Deirdre Martin - 3 stars. Protected sex. This one started off great! I really liked the H/h. Then, just like in the last anthology, DM has her female lead act like an idiot. If this is her usual, then forget it! I can't stand a stupid heroine.
Elizabeth Bevarly - 1 star. Unprotected sex with 2 idiots. Yay.
Christie Ridgeway - 2 stars. Unprotected sex. There was just something missing from this one. I felt no connection with either the Hero or the heroine.
"Breaking the Ice" by Deirdre Martin. In New York Lennie Buckley has no interest in men until she meets in a comedy of errors NHL player Sebastian Ivanov.
"Double Booked" by Elizabeth Bevarly. Her friends allow Amanda Bingham to use their condo while she is on vacation; they also allow Max Callahan, whom she loathes, to use it too.
"Original Zin" by Christie Ridgway. John Henry Hudson and Zin Friday meet when she is his chauffeur. He wants her but she fears he will reject her if he gets to know her.
These are four entertaining contemporary romantic novellas starring fully developed characters. Fans will especially enjoy the return of the other Winston twin and another Deirdre Martin hockey tale.
Harriet Klausner
Contemporary Anthology -Dec 1st, 2009
Breaking the Ice by Deirdre Martin
4 stars
Deirdre Martin has written a short and charming romance.
Lennie has recently moved to New York to take classes at a fashion college. Where she quickly makes herself at home with her Aunt Mary and an eclectic cast of housemates that are a fun and amusing to read. On a chance occurrence of mistaken identify she meets the handsome and friendly Sebastian the newest member of the city's professional hockey team. Lennie is very attracted to Sebastian and decides to let him continue to think she is the woman he was supposed to meet.
Sebastian has just moved to New York and he enjoys hanging out with his teammates. But he wants to prove to his teammates that women and men can share a purely platonic relationship. He decides to meet a woman on Craig's List to prove it. When he find one that fits his personality, called `New to New York' he knows they will hit it off famously. As he and Lennie explore New York their friendship blossoms and he finds that his teammates maybe right because he can't help thinking of Lennie in terms other than platonic!
This was a quick romance that was fun to read. Both characters were very likeable. I particularly enjoyed reading Sebastian's character he is a genuine and caring hero that any reader would easily fall in love with! However, since this was a shorter story than Deirdre Martin usually writes. I did feel that that character development was as strong and her normal length books.
If you are looking for a light, funny and engaging romance this is one that you will enjoy.
Reviewed by Steph from the Bookaholics Romance Book Club
Her series is a must read.
Lori's story alone is worth the trouble to get this book!
But be aware, the other writers were very good too, but I bought it because of Lori Foster.
"Hart and Soul" was somewhat disappointing.
"Double Booked" Amanda Bingham and Max Callahan are two acquaintances booked into the same condo during their vacation courtesy of match-making friends. Worth reading.
"Original Zin" John Henry Hudson, per doctor's orders to relax, puts his dull, overworked life on hold to get to know the beautiful, blue-eyed limo driver Zin Friday. Zin, a Napa native, has no time for romance. Her main goal is to work her way up and as far from her past as she can. This story reminds me of the movie My Chauffer, and is still sweet.
"Breaking the Ice" was very exciting as serves up another winner in the hot and steamy romance between Russian hockey player Sebastian Ivanov and fashion student Lennie Buckley.
** "Breaking the Ice" and "Double Booked" make the book worth buying.
Most Recent Customer Reviews
I had read this book years ago and loved. When I saw it for such a great price, I couldn't resistPublished on January 13, 2014 by Allie D.
Fun read. Really enjoyed the stories and how it all works out in the end. Read quite a few books by the authors listed.Published on November 5, 2012 by Marindi Coward
Double the Heat is a great book. Lori Foster delivers again( as usual) with this installment of the Winston men. Read morePublished on July 16, 2011 by book lover
Big Deirdre Martin fan. Wish she could write faster. Never disappointed in her work.Published on July 19, 2010 by David Green
"Hart and Soul" by Lori Foster. I had a hard time following the plot of this story. Of course, it was written fine, but the characters and their relationships were confusing. Read morePublished on July 17, 2010 by T. Lee


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In the 10-round main event, Russian sluger Rustam Nugaev continued to impress the boxing world with a spectacular performance against a game Jose Hernandez. Both fighters had their moments in the early rounds. Hernandez would land combinations in spurts as did Nugaev, but it was the Russian who did the most damage in the exchanges. In the fifth round, Rustam landed a solid temple shot, followed by a vicious body blow that put Hernandez down … Read Article
Video: Gary Shaw Productions Fighters Speak From The Morongo Casino- - No comments yet
Tickets priced $35 & $55 are on sale now and can be purchased at the Morongo Casino Box office or by calling the Box office hotline at (951) 755-5391. Tickets are also available by calling Ticketmaster at (800) 745- 3000 or online at ticketmaster.com.
The Morongo Casino Resort and Spa is located at 49500 Seminole Dr, Cabazon, CA, 92230. Doors open at 5:00 p.m , first fight starts at 5:30 p.m. ESPN "Friday Night Fights" … Read Article
Photos and Weights from Cabazon: Rustam Nugaev – 136 vs. Jose Hernandez – 136- - No comments yet
Rustam Nugaev – 136 vs. Jose Hernandez – 136
Gabriel Tolmajyan – 130 vs. Jose Pedraza 129.5… Read Article
Nugaev and Hernandez Headline ESPN's Friday Night Fights- - No comments yet
The August 9 edition of ESPN's Friday Night Fights presented by Corona Extra will feature Lightweights Rustam "The Mongoose" Nugaev (24-6, 14 KOs) and Jose "El Loco" Hernandez (14-6-1, 6 KOs) in the 10-round main event. Friday's show from Morongo Casino Resort in Cabazon Calif., will air live at 10 p.m. ET on ESPN2, WatchESPN and broadband Spanish-language ESPN Deportes+. ESPN Deportes will televise Friday's fights on Saturday, Aug. 10, at 6 p.m. The card … Read Article
Weights from Santa Ynez, California- - No comments yet
Alejandro Luna 135 vs. Sergio Rivera 136
Francisco Santana 156 vs. Leshon Sims 157
Rustam Nugaev 136 vs. Daniel Attah 134.5
Arnold Barboza Jr. 147 vs. Gustavo Lopez 146
Maria Suarez 111.5 vs. Elizabeth Cervantes 112
Luis Olivares 136 vs. Juan Zuniga 141
Donte Strayhorn 140 vs. Kevin Watts 140
Tickets for the Gary Shaw Productions event, priced at $35, $45, $55, $65 and $75, are on sale and can be purchased at Chumash Resort … Read Article
Rustam Nugaev and Gabriel Tolmajyan victorious on ESPN Friday Night Fights- - No comments yet
April 5, 2013- Gary Shaw Productions wrapped up its lightweight featured card on ESPN 2 Friday Night Fights earlier this evening and it ultimately produced a couple of winners that could be well on their way to making an impact in the lightweight division.
In the card's feature matchup, fans were treated to a spirited contest between two willfully determined fighters in Jonathan Maicelo and Rustam Nugaev. Both fighters had to dig deep in the … Read Article
Jonathan Maicelo to Meet Rustam Nugaev on ESPN's Friday Night Fights- - No comments yet
The April 5 edition of ESPN's Friday Night Fights presented by Corona Extra will feature undefeated Lightweight Jonathan "Inca Peruano" Maicelo (16-0, 10 KOs), and Rustam "The Mongoose" Nugaev (22-6, 12 KOs) in the 10-round main event. Friday's show from the Chumash Resort Casino in Santa Ynez, Calif., will air live at 9 p.m. ET on ESPN2 HD, ESPN Deportes+ and WatchESPN. Reairs of Friday's show will be televised April 6, at 5 a.m. on … Read Article
Maicello-Nugaev on 4/5 in Santa Ynez, California- - No comments yet
March 29, 2013 – Lightweight contender Marvin Quintero (25-4, 21 KOs) is out of his International Boxing Federation (IBF) lightweight final eliminator against Ammeth Diaz (31-11, 22 KOs). Quintero was forced to pull out of the April 5th bout — which was scheduled to be the main event of ESPN Friday Night Fights — after breaking his nose in camp. … Read Article


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A few days ago I posted parts one and two to this three part series that I taught to our church staff at Hopevale Church called "Prepare To Launch." This was a staff devotion to help prepare us to walk into the fall ministry season ready to lead well. It actually came from a quiet time of reflection and journaling, where God was working on ME as a leader… but, as is often the case with most things God wants to work on me with… it was too good to just keep it to myself. I had to share it.
Part One was all about Adopting the Right Attitude to lead.
Part Two was all about Planning with Purpose.
In Part Three I want to talk about…
3. Leading from the Inside Out.
Everything that we do as leaders in ministry should flow out of who we are in Christ. Our quiet times should affect our public times. God should be at work in us WAY before we ever expect that He should be at work in our ministries. There were actually three major passages of scripture that came to mind when I thought about leading from the INSIDE out.
- Proverbs 4:23 –"above all else guard your heart, for everything you do flows from it."
The writer of this proverb (most likely Solomon) highlights something for us that, I think, we know to a certain degree… yet I wonder how often I take it seriously? YOUR HEART AFFECTS EVERYTHING. What you allow your heart to experience… what you allow your heart to attach itself to… what you keep FROM your heart, ultimately will affect who you are and what you do. Your heart (the seat of your emotions in the Old Testament) is the WELLSPRING of your life. It will overflow into what you do. So it is imperative that you guard it, protect it, nurture it, allow God to fill it, and then lead from it.
- Acts 2:42-47 – the account of the first church.
Go and read these verses in Acts. Don't worry… I'll wait🙂 ……………………………………..
Okay… so that is pretty amazing, right? (did you really read it? If so… you should be amazed) The first church was marked by several things that I think we, as church leaders, need to be marked by: Amazement and wonder at what God is doing, worship, fellowship, discipleship, sacrificial giving, taking care of each other's needs, enjoying the favor of our communities, etc… And I loved how this account concludes about this first church… that "daily people were being added to their church and following Jesus." And as amazing as all of that is… it all starts with one thing… WORSHIP! Their Worship of the Messiah caused them to do the Work of the Ministry. YOUR WORSHIP SHOULD AFFECT YOUR WORK. But I think a lot of us begin with WORK and then get to WORSHIP later. This lends itself to doing something that Jesus warned us about…
- Matthew 23:23-28 – Jesus warns the Pharisees about hypocrisy.
YUCK! I hate that word. HYPOCRISY. I hate it because I know what it is like to BE it. And I bet you do too. This instance, however, was a very special kind of hypocrisy… it was the hypocrisy of LEADING FROM NOTHING. When we neglect WORSHIP in our life… or when we worship the wrong things… we WORK FROM EMPTY. There is nothing on the inside that overflows to the outside… so the external is a made up version of what we pretend is on the inside. Jesus called that a cup with a clean exterior but filthy interior… USELESS. He also called it a beautifully painted TOMB. Sure, the outside looks great.. but the inside is still DEAD. JESUS WARNS US ABOUT LEADING FROM EMPTY. In fact, that was his MAJOR beef with the pharisees… and he had run ins with them A LOT. But when we start with our own lives… when we WORSHIP… then work, we begin to lead from the inside out. And that is when people find our ministries irresistible… not because we are anything… but because Jesus is EVERYTHING… and he is overflowing from the inside of us out to everyone we come in contact with.


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Top Definition
To have sex while listening to Beats headphones by Dr Dre.
I fucked slow to a fast song, so I was Beating It Up With Beats
ayon kay NERF ika-10 ng Marso, 2012
Trending Now
Can you define these popular missing words?
Ang mga sulat are galing sa email@example.com. Kailanma'y hindi kami magpapadala ng spam sa inyo.×


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New Apple Friend Bar Gives Customers Someone To Talk At About Mac Products
Tech Trends' Jeff Tate explains the new service that pairs insufferable Apple customers with "friends" that will listen to them rattle on for hours.
Hoping to revive moribund sales, Universal Music Group is dropping the price of most new CDs to $10 or less. What do you think?
"CDs, cool. One of those came with the last Fleet Foxes 45 I bought."Darnell Schwartz Line Manager
"I think a more realistic way for Universal to increase CD sales would be to develop some kind of device that erases the memories of everybody on earth so that no one realizes the Internet still exists."Douglas Yauch Loom Operator
"Right on. I can't wait to buy the next album from Universal."Taylor Diamond Semi Driver


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About كلب ينيك فتاه من كسها
كلب ينيك فتاه من كسها ينيكها حصان Nothing personal to James as a director.
Watching DBE i can immediately tell the directors and everyone else involved have not watched more than a few episodes of the entire Dragonball series. The worst of it is actually during the fight sequences, which can tend to lag with needless dialogue and very little action for several episodes, although this problem is starting to go away as of about the 80th episode. ينيك اخته وهي مسويه نايمه Hiring an Asian to direct an Asian animation epic doesn`t mean the movie will not turn out great.
كلب ينيك فتاه من كسها This was mostly due to the partnership between FUNimation productions Who owned the rights and Saban Entertainment Who was responsible for the dubbing and editing When the show gained a following on Cartoon Network, it was renewed and FUNimation had sole control. ينيك امه منقبه I sure hope so.
While the original `Naruto` cartoon started off with a lot of momentum, there were moments where it tended to lag, especially during the Sasuke Retrieval arc. ينيك امه منقبه Even though I went to see the movie without any expectation, the movie still suck! ينيك امه منقبه Their counterparts are not also Los Santos, San Fierro, and Las Venturas respectively.
ينيك اخته وهي مسويه نايمه However, the martial arts choreography in this movie is another led down. ينيك اخته وهي مسويه نايمه Dragonball is a hot cult in Asia and it hits the western market because of the stylistic action and fight sequences.


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Vacanze nelle Marche
Choose the private villa or apartment you like most and book to get it now!
Not only a stay but a way to experience the most genuine side of the Montefeltro, click here!
With dozens of interesting experiences available, don't miss you favourites! It just takes a few seconds...
Last minute August
Last minute September


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"Consider this ...."
It's always fascinating to watch small children when they're out for a walk. They take note of everything with a keen interest, examining their world in minute detail. They are captivated by things that grown up's hurry past unseeing- like the veins of a leaf, petals from a flower, a snail's shell. They may not make speedy progress but, for them, the journey is as important as the destination; the getting to as satisfying as the getting there.
The Christian life is often characterised as a journey and, as such, allows for similar opportunities for growth, maturing and lifelong learning, if only we keep our eyes, ears and minds open. Faith is not static and, although we are encouraged to press on towards the goal of salvation, we are also encouraged to be still and to grow in our awareness of God, other people, and ourselves.
These offerings are written to provide a moment for you to draw aside, reflect, and pray. They are based on the weekly Collect, Scripture readings and Post-Communion Prayer of the Church of Ireland. Wherever you may be on your own journey of faith, you are welcome to join us and to consider this…
The Fourteenth Sunday after Trinity
Almighty God,
whose only Son has opened for us
a new and living way into your presence:
Give us pure hearts and steadfast wills
to worship you in spirit and in truth,
through Jesus Christ our Lord.
The First Reading - Jeremiah 2: 4-13
The Psalm - Psalm 81: 1, 10-16
The Second Reading - Hebrews 13: 1-8, 15-16
The Gospel Reading - Luke 14: 1, 7-14
Click here to view the readings via the oremus Bible Browser website.
Post Communion Prayer
Lord God,
the source of truth and love:
Keep us faithful to the apostles' teaching and fellowship,
united in prayer and the breaking of bread,
and one in joy and simplicity of heart,
in Jesus Christ our Lord.
Now here's a thing that I have found myself pondering lately: how come my attendance at, participation in and general association with Church hasn't made me a nicer person? Compared to this time last year I'm no less (and in some cases markedly more) self-centred, condescending, prejudiced, condemnatory, impatient, ungracious, hypocritical and downright faithless.
You wouldn't necessarily know, looking at me. Seeing me stumping about the cathedral with my ecclesiastical neck-brace spouting God-talk, you might see a very different me. But, you see, I know better. Of course, there are positives to me as well as that list of negatives. But the positives don't take the negatives away, whereas sometimes the negatives cancel out the positives.
Anyway, to get to the point, the Gospel relates Jesus attending a dinner party amongst a gathering of respectable and pious fellows: my kind of folk! He tosses one of his trademark spiritual hand grenades into the chatter and tells them all they've got one too many faces. I guess being a respectable person doesn't make you a caring person.
Many of the services held in the Cathedral each week are celebrations of Holy Communion. It's a consistent reminder of Jesus' death out of love for us, a regular confrontation with the kind of lifestyle he calls for from his followers: self-sacrifice, compassion and cross-carrying witness. I generally chalk up an average of 6 a week: how could you possibly go to so many and not be influenced for the better?
But perhaps that's the danger. Maybe familiarity breeds, certainly not contempt, but quite possibly complacency. How does the experience of God's love, encounter with Christ and filling with the Holy Spirit that comes to us uniquely in the Eucharist actually facilitate a spiritual recalibration within us? Maybe it isn't automatic; maybe turning up isn't quite enough; maybe it calls for a more active engagement at a much deeper level…
Consider this in light of the sentence that started this all off for me (I'll give you the source if you ask me!): Why is it that in spite of hundreds of thousands of eucharistic celebrations, Christians continue as selfish as before?
Revd Mark Niblock
The Thirteenth Sunday after Trinity
Almighty God, who called your Church to bear witness that you were in Christ reconciling the world to yourself: Help us to proclaim the good news of your love, that all who hear it may be drawn to you; through him who was lifted up on the cross, and reigns with you and the Holy Spirit, one God, now and for ever.
The First Reading - Jeremiah 1: 4-10
The Psalm - Psalm 71: 1-6
The Second Reading - Hebrews 12: 18-29
The Gospel Reading - Luke 13: 10-17
Click here to view the readings via the oremus Bible Browser website.
Post Communion Prayer
God our creator, you feed your children with the true manna, the living bread from heaven. Let this holy food sustain us through our earthly pilgrimage until we come to that place where hunger and thirst are no more; through Jesus Christ our Lord.
One summer, when my children were young, our parish church was closed for renovation and we were worshipping at a neighbouring church. We didn't have a car and so we all got on our bicycles and cycled there. It was a very pleasant ride, the weather was good that summer and our journey was mainly along the tow path of the local river. During the summer I got talking to a fellow parishioner and listened to her complaint that she and her daughter couldn't get to church. I told her how we got there and suggested that they might do the same. "Oh" she said "we couldn't cycle on a Sunday, we would be breaking the Sabbath." She went on to say that she would get her neighbour, also a parishioner, to get the car out and drive her and her daughter to church!
I remembered this incident when I read this week's gospel reading. In it Jesus healed a disabled woman, who had been bent over for the past eighteen years. He does this on the Sabbath day and is severely criticised because he dared to heal on the Sabbath day. Jesus answered his critics, calling them hypocrites, and pointing out to them that if they fed their animals on a Sabbath day and gave them water to drink on the Sabbath day; surely he should be able to set someone free from their disability.
I have heard the church accused of hypocrisy, the accusers saying that we don't practise that which we preach. It is an accusation that we need to take seriously. Someone once left a church because she saw churchgoers being unpleasant to a man who was begging in the vicinity; she felt that they were being hypocritical, bearing in mind the Jesus' teaching that we should care for those less well off than ourselves.
I suspect that the lady who wanted a lift to church was a bit of a hypocrite; if it was wrong for her to cycle on a Sunday surely it would be equally wrong for her neighbour to drive the car. Are there times that we could be accused of hypocrisy? Perhaps we should consider that question seriously.
Rev Janice Elsdon
The Twelfth Sunday after Trinity
Almighty and everlasting God,
you are always more ready to hear than we to pray
and to give more than either we desire, or deserve:
Pour down upon us the abundance of your mercy,
forgiving us those things of which our conscience is afraid,
and giving us those good things
which we are not worthy to ask
save through the merits and mediation
of Jesus Christ your Son our Lord.
The First Reading- Isaiah 5: 1-7
The Psalm- Psalm 80: 1-2, 9-20
The Second Reading- Hebrews 11: 29 - 12: 2
The Gospel Reading- Luke 12: 49-56
Click here to view the readings vis the oremus Bible Browser website
Post Communion Prayer
God of compassion,
in this Eucharist we know again your forgiveness
and the healing power of your love.
Grant that we who are made whole in Christ
may bring that forgiveness and healing to this broken world, in the name of Jesus Christ our Lord. Amen
In many ways we in Northern Ireland do not overtly suffer persecution in a way Christians other parts of the world do – especially when in the minority in various Middle Eastern and some African countries, but not exclusively so as the recent vicious slaying of Father Jacques Hamel in nearby France being a most recent example.
But persecution of the people of God is no new thing. The reading from Hebrews this Sunday paints a very graphic and grim picture of the suffering experienced by many people of God over the centuries because of their faithful witness.
Jesus too in our New Testament reading speaks of the division and persecution that can be expected by those who follow him because of their faithfulness to the gospel.
And yet in the pluralistic society in which we live how challenging it is to present the Jesus who said; 'Do you think that I have come to bring peace on the earth? No, I tell you, but rather division…' and so on. I suppose this is so because at the heart of the message Jesus brings, is that men and women can only be related to God only if they know him and come to him on his terms. Does this then compel the people of God today, as St Paul urges, to stand firm on what we believe (Ephesians 6:14) and this may make us the objects of criticism and scorn! Phillip Brooks writes, 'Truth is always strong, no matter how weak it looks and falsehood is always weak no matter how strong it looks.'
How faithful are each of us in presenting the claims of Jesus in in living out our faith? How much more so should those charged with the presentation of the claims of Jesus be - popular or unpopular though they may be. (Read God's view of his unfaithful people is very graphically described in the OT reading from Isaiah chapter 5) – I think Id rather be amongst those of whom the writer to the Hebrews identifies in chapter 12 that those in Isaiah chapter 5 (readings above).
May each of us consider our walk and our witness where God has placed us in this hurting and troubled world, looking to Jesus the pioneer and perfecter of our faith, who for the sake of[ the joy that was set before him endured the cross, disregarding its shame, and has taken his seat at the right hand of the throne of God.
Rise up and serve the Lord!
Have done with lesser things;
Give heart and soul and mind and strength
To serve the King of Kings.
Revd Campbell Dixon MBE
The Eleventh Sunday after Trinity
O God,
you declare your almighty power
most chiefly in showing mercy and pity:
Mercifully grant to us such a measure of your grace,
that we, running the way of your commandments,
may receive your gracious promises,
and be made partakers of your heavenly treasure;
through Jesus Christ our Lord.
The First Reading - Isaiah 1: 1, 10-20
The Psalm - Psalm 50: 1-8, 23-24
The Second Reading - Hebrews 11: 1-3,8-1
The Gospel Reading - Luke 12: 32-40
Click here to view the readings vis the oremus Bible Browser website
Post Communion Prayer
Lord of all mercy,
we your faithful people have celebrated
the memorial of that single sacrifice
which takes away our sins and brings pardon and peace.
By our communion
keep us firm on the foundation of the gospel
and preserve us from all sin;
through Jesus Christ our Lord.
I'm told that, very occasionally, church services can be ever so slightly boring. No doubt this news will be as shocking to you as it was to me, but there it is. We're used to reviewing a service based on our criteria of choice, and declaring it to have been good, bad or indifferent. But how often do we think about God's perspective on our worship?
The first reading presents God expressing frustration at having to endure occasions of religious worship. As divine spokesman, Isaiah pleads for the people to give God's head peace, because worship without justice is an affront to God. However shocking it may seem, throughout Scripture God never upbraids anyone for observing justice without worship, but consistently upbraids people for observing worship without justice: God's order is, justice first, thenworship.
Here's an unsettling thought arising from that: Jesus only told one person that they needed to be born again; but he told many people to sell up, give the proceeds to relieve the poverty of others, and follow him. Historically the Church has tended to reverse that ratio, ignoring the selling and giving, and focussing on telling everyone to be born again. Consider this: does God get a kick out of my worship, or does God want to kick my worship out?
Revd Mark Niblock
Previous Months


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Divya Ghatak, our Chief People Officer, Joins Watermark's Board of Directors
GoodData is proud to announce that Divya Ghatak, our Chief People Officer, has joined Watermark's board of directors. Watermark's mission is to increase the number of women in leadership positions, and Divya's passion for building diverse and inclusive teams will be a huge asset to their organization.
Divya oversees global people operations at GoodData, where she combines her extensive leadership experience developing strategic people operations for diverse global businesses with a special focus on employee engagement, talent and leadership development, corporate culture and organizational collaboration. Recently, I sat down with Divya to chat with her about her thoughts and feelings about this latest achievement.
How did you hear about Watermark, and what appealed to you about them?
"I first learned about Watermark through the diversity initiatives that I worked on while I was at Cisco, and more recently I attended their Watermark Conference for Women along with several other GoodData employees. In terms of what drew me to them, the scale and the level of coordiation is unprecendented compared to what I've seen in the past, from the diversity and quality of speakers to the level of organization and reach of the program. I also love the fact that this is a completely mission driven nonprofit dedicated to a most relevant cause of our times!"
What will your duties be as a Board Member at Watermark?
"My primary initiatives will be around furthering the mission of Watermark, which is to increase the number of women in leadership positions everywhere, not just in tech. I am excited about being able to represent Watermark's amazing membership community and at the same time, continue to leverage my leadership role in enhancing Watermark's public standing. My board duties will involve committing dedicated time to prepare for BOD and/or committee meetings, actively serving on at least one standing board committee, and attending social events, conferences and speaker series.
The business case for building diverse and inclusive environments has never been stronger, and I'm excited about using my talents, network and knowledge base to bring this to the forefront with Watermark; they provide an amazing forum for inspiring and developing people."
What are your top 3 goals as a Watermark Board member?
- Attend key events that foster Connection – Watermark creates a safe and comfortable space where professional women truly come together and make meaningful connections, pursue new opportunities, problem solve, empathize, de-stress, and celebrate each other's successes.
- Help generate resources for development through programs that offer: opportunities for continuous learning, promote innovation and growth from top thought leaders in monthly webinars, speaker series and 1'ÅÑ2 day conferences.
- Advocacy – Leverage my network and connections to amplify our influence and actively work towards the next quantum leap in our individual and collective success. Our goal is to increase representation of women at executive levels to drive innovation, human development and economic growth.
What can the women of GoodData look forward to learning through your involvement with Watermark?
"This new position will directly support the Women in Leadership program led by Marlene Arroyo at GoodData. We have been lucky to have the sponsorship of our CEO Roman Stanek in creating an environment that engenders diverse and inclusive teams. Watermark hosts 50+ events a year, which will provide huge opportunities to connect GoodData's employees with women in leadership. By attending these events, women at GoodData can gain practical knowledge, such as how to improve their negotiation skills as well as get closer to their dreams and aspirations through targeted programs, development and sponsorship".
What can the men of GoodData look forward to learning through your involvement with Watermark?
"My passion is to build amazing experiences where talented people can perform at their best, and that goes just as much for men as it does for women. While a lot of Watermark's events tend to be women oriented, we know we must get men in on the conversation. There's an article in the New York Times that I love that talks about including men at these events to make a dent in the lack of women in leadership roles. When we've had external speakers talk about these topics, the GoodData men have attended with passion. To quote - 'sisterhood is not enough, workplace equality needs men too!'"
Transforming Financial Organizations Through Distributed Analytics: GoodData at Finovate 2016
On September 8'Äí9, 2016, about 1,600 executives, analysts, venture capitalists, and entrepreneurs from across the financial industry will meet in New York for Finovate, the only conference series focused exclusively on showcasing the best and most innovative new financial and banking technologies. For two days, attendees will enjoy live demos of the latest financial and banking technologies as well as high-impact networking sessions.
What makes Finovate truly unique is not only the subject matter, but also the experience: no keynote speakers, no expert panels, just rapid-fire seven-minute demos of the latest in financial and banking technologies.
And yes, GoodData will be there! The team and I look forward to demonstrating how large financial services and payment processing companies can distribute valuable data and analytics to branch managers, agents, merchants and external partners to help them personalize sales, improve consumer loyalty and turn data into a profit center within their B2B network.
I'll be on stage to demo our Financial Services solution on Thursday September 8 at 2:50pm EDT. Be sure stop by our booth in the Networking Hall, or fill out this form to schedule a meeting with our team.
See you in the Big Apple!
Power to the (Business) People: How The GoodData Platform turns Data into a Profit Center
Once upon a time, business intelligence was just about generating charts, graphs and reports. Then analytics — trending, predictive, comparative — came along. Now, as the Third Wave of Business Analytics, or "BI 3.0" begins to take shape, we can reflect on how whether the discipline has delivered on its promise … and which gaps remain to be filled.
One area that most BI vendors continue to fail to deliver on adequately is the "democracy gap." Since its inception, business intelligence has delivered unprecedented visibility into the past, present, and future … but only to the "analytically elite" — the analysts, the power users, and the Excel junkies. As competitive pressures escalate, we need to release analytics from this silo and make it a part of the enterprise's culture on all levels, especially in B2B industries.
The democratization of analytics is at the heart of GoodData's platform. Our latest eBook, Going Beyond the Data: Analytics for the Masses, gives not only a technical overview of our platform but also a roadmap for transforming your data and analytics into a true net-new revenue generating profit center.
If Enterprise Data Monetization is to succeed, organizations have to get resources and insights into the hands of the people who need them, and offer a more accessible way to consume and interact with the final data product. Distributing targeted analytics to each participant — including customers, partners, and distributed stakeholders — will drive greater value throughout the entire business network.
This report details how GoodData's platform and expertise enable customers to deliver contextually and semantically aware "Smart Business Applications" that bring data and analytics to the applications where work is actually done, through three services:
- The Distribution Service provisions, manages, and monitors analytic environments for each network member, ensuring the highest levels of security, performance, and scalability without sacrificing manageability.
- The Analytics Service enables business users to engage with strategic analytics and operational reporting from their business network and easily explore the data to resolve unanswered business questions.
- The Connected Insights Service enables the "network effect," yielding greater understanding of external influences as well as operational and strategic performance through benchmarking of business network members to drive revenue.
To learn more, download a complimentary copy of the white paper Going Beyond the Data: Analytics for the Masses.
Nucleus Research: Business Users Demand Embedded Analytics
Did you know that in the next five years, 90 percent of analytics solutions for business users will be embedded in other core applications?
That's what Nucleus Research reports in their latest data and analytics research note, The Evolution of Embedded Analytics. As the "democratization of data" places analytics in the hands of business users across the organization, the demand for embedded, visual, easily digested information is on the rise.
Business users such as sales teams demand the data required to make better decisions, but have little desire to toggle back and forth between apps or to interact with a complex dedicated analytics tool. Embedding data into core applications helps the organization on three levels:
- Adoption: For an analytics tool to deliver ROI, it must be used. Since analyzing data is a low priority for business users, convenience and ease of use is a must. Embedded analytics offers them the easy, in-context accessibility needed to facilitate adoption of the app.
- Context: Embedding analytics enables users to approach an analysis with better understanding of how a specific insight can help them.
- Productivity: Nucleus discovered that toggling between applications a primary application and a standalone analytics application can take up as much as 1 to 2 hours of an employee's time per week. Embedded analytics allows users to incorporate analytics into their daily activities without adding another task into their day.
So, what's next? According to Nucleus, embedded analytics will play an ever larger role in the daily lives of employees at all levels of the organization. "In the next 7 years," the report concludes, "90 percent of business users will interact with analytics at least once per day but only 15 percent will realize it."
To learn more about why embedded analytics are the future of organizational data, download the Nucleus Research paper here.
Eckerson Unveils the Biggest Benefit of Multi-Tenant Cloud BI Solutions
Most of us are familiar with the benefits of moving business intelligence (BI) and data warehousing environments to the cloud: speeding deployments, avoiding capital expenditures on hardware infrastructure, simplifying software upgrades, and minimizing the need for IT involvement.
In a new white paper, my colleague Wayne Eckerson, founder and principal consultant of Eckerson Group, reveals the most impactful benefit of cloud BI solutions: the ability to cascade virtual BI deployments to internal and external networks of organizations and users. As Wayne puts it,Externally, these networks make it possible for organizations to enrich customer, partner, and supplier relationships by supplying complete, interactive and self-service BI environments rather than static PDF reports or data dumps typical of current extranet reporting solutions. These data monetization networks will enable organizations to improve customer service and stickiness, increase revenue or generate new revenue streams, and fully monetize their data assets.
Cloud deployments allow companies to create unique BI instances for each business unit, division, or department, each of which can generate a new BI instance for each of its internal groups (if permitted). Separate BI environments can also be created for each member of its external network, including customers, suppliers, and partners.
Eckerson's white paper goes on to explore tangential benefits of BI cascading, including
- Balancing centralized governance with local flexibility
- Increasing customer satisfaction and the value of existing products and services
- Generating entirely new revenue streams
To learn more, download a complimentary copy of the white paper Data Monetization Networks: The Real Value of Multi-Tenant Business Intelligence
Monetizing Data in the Insurance Industry
Data has played a vital role in the insurance business since the industry's earliest days, with actuaries using advanced statistical analyses to assess and monetize risk. Today insurance companies are experiencing an exponential increase in data, which, if applied strategically and effectively, offers significant competitive advantages and monetization opportunities.
On September 15, chief data officers from across the insurance industry will meet in Chicago to explore the evolving opportunities surrounding big data and the importance of championing analytics at the enterprise level. The Chief Data Officer Forum Insurance 2016 will feature more than 20 speakers presenting on topics including
- Price optimization
- Fraud analytics
- Predictive modeling
- Customer data management
- Disruptive innovation
- Embedding a data culture within your organization
- Data quality
- And many more
Stephanie Burton and I will be on site at the GoodData table in the expo hall. Meet us on site and learn how distributed analytics empowers organizations in the insurance industry to commercialize and monetize their existing data Register here.
See you there!
How to Develop and Implement a Successful Data Product Launch Plan
What happens after you've built your data product? Well, you hope to get it into the hands of your customers. But if the first time you're thinking about the launch plan for your product is after it is already built, then it is already too late.
Your go-to-market (GTM) and launch planning needs to be started alongside your product development, so that you can execute on it when you have your product ready for pilot, Beta or general availability.
While there are a lot of parts to a GTM and launch plan, the key aspects are listed below, and we've aligned them in stages to fit in with when your product is built and ready for launch.Pre-Launch
- Define value proposition and create a positioning statement for your data product. In this statement, explain the target market and the benefit to your customers; for example, "'Our Analytics Product' empowers pharmaceutical manufacturers to analyze transactions and change their processes to improve margins." Creating this positioning statement allows everyone else in your organization who hasn't been a part of the product development effort to understand the product and its value and build other key messaging in marketing initiatives.
- Define the metrics for your launch and assign goals so you can track if your launch is successful. Your metrics can be around reach of your launch, adoption of your product, additional revenue you hope to gain with the launch or customer satisfaction if the goal of your data product is to improve your customer's experience.
- Collaborate with your marketing teams to build collateral for your prospects. Use your positioning statement to drive the material. This could be one-pagers to highlight the core value your customers will get from using the data product, demos built for your target audience or case studies to highlight how other customers have already leveraged your data product.
- Enable and train your sales teams so they are familiar with the data product you've built, and can communicate with prospects about how and why it would be valuable to them along with your core product or service. It is especially useful to have a demo version built out for your sales team can leverage.
- If your organization relies on implementation or support teams, this is the time to educate them on your data product and train them on what you've built, the value of it and how you expect customers to get up and running with it. Also, define the support process during this stage. Who is responsible for first response? When would you escalate to GoodData support? If you have this process outlined before launching, it definitely saves you from having to put out fires later on!
While your value proposition and positioning will help you understand who your target audience is and the channels you'll be using to target them, you will still need to pick a launch date and prepare for activities leading up to and during your launch period so that you can engage these target customers. The strategy you pick for your beta product can be different from the one you employ for general launch. Depending on your marketing strategy, you may decide to include the following activities in your launch:
- Webinars for prospects or webinars along with customers already using your data product
- Blog posts and articles
- Targeted email campaigns with curated content or offers to trial the data product for a period of time
- Live event - our customers have pitched their data products at different industry conferences or customer workshops
We also recommend creating a launch plan and keeping these dates in mind as you work on building your data product. Here are some examples of a high-level and detailed plan:
¬ÝPost Launch
After your initial launch is complete, continue activities post launch as well to keep the interest high amongst your prospects and customers. Also, if you did a beta launch and are going to plan for the full product launch later on, this is a good time to analyze the results of your beta launch and use them to influence your strategy.
- Continue your marketing efforts by including content on your data product in your organization's content strategy and cadence. Refresh case studies and customer webinars frequently.
- Track progress against your metrics and refine your launch strategy. Are you reaching the customers you had wanted to? Are you hitting the adoption and revenue goals you had planned for? If not, think about how to refine your launch strategy for the next release or how you can continue to reach your target with ongoing activities.
- Finally, collect and analyze customer feedback post launch so you can use it to influence your product roadmap. Its also important to set up a mechanism to collect this feedback frequently. Will you be gathering feedback via surveys, customer focus groups, online community or from your support team? If your organization relies on an implementation team to set up your product and the data product for your customers, then create a process to gain feedback from this team as well.
The Keys to Building Diverse and Inclusive Teams
Study after study has shown that an environment fueled by diverse, inclusive teams is key to enhancing innovation, inspiring creative problem solving, and fostering greater agility in adapting to the changing needs of today's business environment. Here at GoodData, we're proud to promote diversity and inclusion — not only because it's good for our bottom line, but because it's the right thing to do.
As GoodData's Chief People Officer, I've had the pleasure of being deeply involved in our initiative to foster diversity in our workforce. We built this initiative around five key success drivers:Truly Listen
Create an environment where people feel comfortable sharing candid feedback through engagement surveys, focus groups, and other opportunities.Lock in Leadership Engagement and Ownership
Recognize that when programs have the backing of your leaders, they get more traction across all areas of the company.Enlist and Empower Champions
Recognize and amplify the passion of people who believe in the values of the company, its culture, and its products.Build a Shared Vision
Once you have your champions in place, pick one or two key areas of impact and agree on a vision with clear success metrics that allow you to monitor your progress.Unleash the Power of Community
Allow your initiatives to be driven by community, which offers two advantages:
- Generating energy and momentum for the initiative
- Building a vibrant culture where people connect on things they're truly passionate about
To learn more about our diversity initiatives at GoodData, please check out the video below:¬Ý
Thoughts on Choosing the Right Big Data Solution
Drop in on any conversation between CIOs and CDOs, and chances are you'll hear the term "big data" pop up more than once. As enterprises strive to deal with the increasingly overwhelming volume, velocity, and variety of their data, specialized solutions are becoming essential. But how do you decide which solution is right for your organization?
That's the issue Datamation's Cynthia Harvey tackles in her latest article, "Comparing Big Data Solutions." Harvey advises readers to begin addressing this task with the most basic question, "Do I even need this?"
If the answer is "yes" (and it probably is), she recommends discussing the need with existing vendor-partners, breaking the massive undertaking into smaller projects, and considering the advantages of cloud-based solutions over hosting on premises.
Harvey then goes on to ask a series of experts to offer their best tips — including GoodData's CEO and founder, Roman Stanek, who advises readers to focus on their business objectives:"Many customers get into a feature and functionality bake-off, when in reality you need to think about how you are going to partner with a vendor to ensure your success in bringing an analytics offering to market," explains Roman Stanek, CEO and founder at GoodData. He adds, "As opposed to thinking strictly about individual features, consider the wealth of expertise and knowledge a vendor can bring to your partnership."
Stanek says that the most important question a company can ask their big data vendor is "How are you going to help me or allow me to create value from my data assets?" In addition, he advises, "Consider how you are going to productize the analytics solution to turn it into a profit center for your business. Work backwards as you would with any new product or feature you are going to introduce to your product portfolio."
Other expert tips include looking for scalability, ensuring that the solution can handle many data types, and leveraging existing investments. Harvey collected some interesting insights from a diverse group of thought leaders, and I encourage you to take a look.
GoodData Welcomes Lars Farnstrom to Help Drive Global Expansion
As a key part of our continuing global expansion effort, GoodData is proud to welcome Lars Farnstrom as our first sales director for Europe, the Middle East and Africa.
Lars brings with him more than 20 years of experience with enterprise software in a variety of senior positions ranging from implementation to marketing and sales. Prior to joining GoodData, Lars worked at Insidesales as sales director for EMEA for the predictive forecasting and analytics product line that Insidesales acquired from C9. In addition, Lars has worked for BOARD International and Siebel Systems. Lars credits GoodData's mission to change the economics of data by transforming it from a cost-center into a revenue-producing profit center as a key reason he joined the team, and he's looking forward to helping GoodData deliver the net-new value of data to the EMEA market.
"Enterprise data monetization is a very hot topic in Europe right now, and there's a real market need for robust, proven solutions to support it," Lars said. "GoodData not only has EU-ready servers and services, but now we have actual sales boots on the ground and I'm thrilled to be a part of the team!"
Lars joins GoodData during a time of rapid international business expansion for our company. As of 2016, nearly 50 percent of our end users access our platform from outside of the United States. To support these international customers and their growing data security requirements, as well as grow new international business, we have expanded our global sales organization and are now in the process of opening our second international data center.
"We've listened to the requirements our customers have for GoodData to continue enhancing its global infrastructure and support, said Blaine Mathieu, Chief Marketing and Product Officer at GoodData. "And we are confident that these investments, coupled with Lars' leadership, will further drive GoodData's growth."
The DataGirls are back at Impact Hub Prague
One year after the first workshop, the DataGirls are back and ready to crunch some data! We met at Impact Hub in Prague to dive into the world of Business Intelligence, data analysis and modeling.
Our awesome lecturers Denis and Giuliano introduced the core concepts of data, datasets and dimensions. Once we all had a better understanding, we went through hands-on exercises that included working with Tableau, GoodData and PowerBI.
In the end, all 31 DataGirls were able to load their own data and create all kinds of reports and dashboards. Our team consists of six data and analytics experts who work with data on a daily basis.
"I went home with the feeling of newly gained information, having had a chance to try new BI tools for data analysis, which I consider as the main and most important part of this workshop. I also met so many interesting people, both from lecturers and also from attendees. This and all other Czechitas workshops can be easily described as 'Give a man a fish - feed him for a day; teach him to fish - you feed him for a lifetime.'"- Andrea J.
"Nowadays, people talk about data everywhere, but not everyone has a chance to try it out and use interesting datasets. Thanks to Czechitas, the window to the BI world was opened for me." - Terera Fukátková
" Thanks to the DataGirls workshop which is organized by amazing Czechitas, you can easily learn about the interesting environment of data analysis. You'll find out that data is everywhere, and every one of us is working with data on a daily basis. After few hours I spent there, I can honestly say that I am able to work with data way better than ever before." - Martina Müllerová
"This event exceeded my expectations. learned a lot of about data, and about ways of thinking about business in connection with evaluation of data." Magdalena S.
All photos courtesy of The Czechitas
2 Ideas to Bridge the Gap Between Brand Assets and Customer Experience
I recently covered this topic in a CMSWire article and wanted to elaborate a bit more here including three DataTalk videos of Jeff Morris, Eric Tunquist and Drew Neisser talking about how to use data to create and improve customer experiences that drive more revenue.
No matter what you sell customers or how you engage them across channels, your team has more information at their fingertips today than your ecommerce and retailing forerunners ever did. But your organization faces a big challenge: How do you best manage all that data and convert it into meaningful customer experiences and brand assets?
If we're unable to create meaning and value in all our interactions with target audiences, we lose a great opportunity. Data can help us create better experiences for our customers that drive increased sales and grow brand equity. A major part of in-person selling – retail, restaurants, services, etc. – is all about your customers' unique experiences when they're in your physical location, before they walk in and after they leave.Why data is key for creating better customer experiences
Giving customers the best experience possible, whether it's in-store, online or a seamless integration between both worlds is essential to digital business success. Your customers expect more today, and they have more outlets to share both positive and negative experiences.
"Capturing timely feedback-data is critical for the customer experience, because people talk about their daily experiences to each other in person, over social channels, via reviews and surveys, or even handwritten letters," says Jeff Morris, vice president for strategy and success at GoodData, a San Francisco-based creator of analytics and smart business applications software.A 2016 survey by Boston Retail Partners found the customer-feedback form is the top measurement of satisfaction (60% of respondents use it), followed by social-media comments (59%).
"It is imperative that vendors listen and respond to customer interactions as quickly as possible to create the highest degrees of loyalty in each relationship." We heard this time and again at the recent Customer Experience Exchange Retail event hosted by IQPC at Turnberry Isle in May 2016.Using data for better customer experiences
Today, we're beginning to figure out how not just to gather the data but also use it to serve both our customers and our companies. Take the Fitbit, for example.
You might have one of these personal wellness tools on your wrist right now. It captures data every second of the day, from the steps you take to the pace and distance you run, your heart rate, how many stairs you climbed and how long you slept. Then, it packages and displays that data in ways you can understand and apply to alter personal behavior and improve lifestyle outcomes.
So, what we need is a Fitbit-style view for our businesses that sorts through all of the data streaming in from POS terminals, online checkouts, customer feedback forms and other sources and then displays it so that everybody from employees to customers can understand and apply in personal ways.
The bar is definitely higher today, and creative uses of data will help you rise above it, as the two ideas below illustrate:Idea 1: Tie data clearly to business outcomes
Eric Tunquist, vice president of customer feedback for the quick-serve restaurant company Jack in the Box has found success in helping franchise operators understand and act on the customer feedback that floods into the company's 2,000+ locations through guest-service scores.
"I try to put myself in the operator's shoes," he says. "I need to provide the data in a way that's actionable and timely and most importantly tied to business results – how they can make more money by acting on the information I'm providing."
Tunquist correlates the data with important outcomes such as sales growth. This helps operators understand how improving guest service can improve results, like sales. "It's very compelling when I can show them that those restaurants with better guest service scores have more sales growth. It's great information, and I'm pleased to share it with franchise operators in a way they really care about to listen."Idea 2: Package data to focus on your customers
Data drives the personalization of marketing messages, which in turn builds customer engagement and creates a better experience, says Drew Neisser, founder and CEO of Renegade LLC and author of "The CMO's Periodic Table: A Renegade's Guide to Marketing.
"We're in a give-to-get economy. Marketers have to give something of value to get the customer's attention, and data can be very helpful for that," he says. "Start with your customer. Focus on the customer. Don't think of data as a way of increasing sales. Instead, think of data as a way of improving customer experience."
Enterprises are now creating analytic packages to boost performance across KPIs and create more engagement among their built-in networks of agents, franchises or storefronts. The key to success, however, is in how and to whom you package available data.About the Author
Erick Mott is a co-creator, blogger and speaker @Creatorbase. He shares ideas and insights about creator competency, digital transformation, customer experience, modern marketing, and workforce success. Mott is based in the San Francisco Bay Area and has 25 years of experience in creating value for agency, enterprise, media, and startup companies.Related links in order of placement in article:
CMSWire article: http://www.cmswire.com/customer-experience/bridging-the-gap-between-brand-assets-customer-experience/
Jeff Morris on Twitter: https://twitter.com/jeffmmorris
Boston Retail Partners study: https://bostonretailpartners.com/2016-pos-survey/
DataTalk video of Morris from CX event at Turnberry Isle: https://www.youtube.com/watch?v=xEUKwo6tPVI&list=PLFiZU7b32UHKj31zWUVUX3eNRZWkt7dOw&index=24
Eric Tunquist on LinkedIn: https://www.linkedin.com/in/eric-tunquist-021a2a55
DataTalk video of Eric Tunquist: https://www.youtube.com/watch?v=tih5znRHSWU&list=PLFiZU7b32UHKj31zWUVUX3eNRZWkt7dOw&index=25
Drew Neisser on Twitter: https://twitter.com/drewneisser
DataTalk video of Drew/CX: https://www.youtube.com/watch?v=9USWwP2E7nU&index=23&list=PLFiZU7b32UHKj31zWUVUX3eNRZWkt7dOw
Creatorbase twitter: https://twitter.com/creatorbase
CMSWire article: http://www.cmswire.com/customer-experience/bridging-the-gap-between-brand-assets-customer-experience
Growing Franchise Relationships with Distributed Data
What's the #1 secret to a franchise's success? According to a recent article in Fast Casual, the answer to that question is simple: a strong, supportive relationship between franchisor and franchisee.
Speaking at last month's International Franchise Expo in New York, David E. Hood, president of the iFranchise Group, shared some insights on the importance of the franchisor-franchisee relationship. Hood noted that the more support a franchisor can offer its franchisees, the faster the ramp-up time … and the shorter the path to profitability."Relationship is so critical to your growth," said Hood, who also noted that good relationships will get off to a solid start if the franchisee shares common goals with the franchisor, including a passion for the business, a clear vision and a goal to succeed.
Jeff Morris, GoodData's VP of Data Monetization Strategy & Success, agrees with Hood's assessment and goes one step further to emphasize the vital importance of data in building that relationship.
"By delivering actionable information that's both easy to understand and relevant to the franchisee's specific situation," Morris says, "franchisors set their partners up for success. They present an accurate snapshot of the franchisee's performance, (and future potential) benchmarked against comparable locations and communities in order to identify opportunities for improvement."
Morris believes that providing this personalized data to franchisees on demand accomplishes two mission critical tasks. "First, it makes a strong statement about the franchisor's commitment to the franchisee's success in their local community," he explains. "Second, it allows them to get on the same page when they discuss how to improve performance with shared knowledge of the uniquenesses of the local market. They can approach those conversations from a common starting point, which enables them to collaborate effectively on strategies for achieving their common goals."
To learn how franchises like Dickey's Barbecue, Panera Bread, and Pizza Hut are using data to improve their operations, download a copy of the Fast Casual white paper "How Big Data is Revolutionizing the Restaurant Industry."
Feeding the Need for Hospitality Analytics: GoodData at HITEC 2016
Last week Alice Lee and the GoodData team headed to New Orleans to talk data and hospitality at the 2016 Hospitality Industry Technology Exposition & Conference (HITEC).
Over the course of two and a half days, the team met with more than 200 companies to talk about how GoodData enables hospitality companies to distribute valuable analytics to individual brand owners, hotel operators, and suppliers.
"At HITEC, we saw just how hungry the hotel industry is for a solution like ours," says Lee. "Many companies are spending a lot of time and effort pulling in data from different areas across the organization. When they heard just how easy GoodData's scaleable platform could make this for them, it was music to their ears."(Learn more about our hotel and technology solutions.)
The more than 200 visitors to our booth included representatives from hotel companies, technology providers, payment processing providers, and PR/marketing firms focused on the hospitality industry. Among other things, they learned how our platform can help increase bookings and customer loyalty, maximize the ROI of corporate programs for hotel operators, and improve sustainability across all properties. "The hotel brands were especially interested in GoodData's benchmarking, scorecarding, financial reporting, and operational reporting capabilities," Lee recalls.
Just for fun, visitors also had the chance test their knowledge on data and the hotel industry with our very own trivia game … and a few walked away with some choice prizes.
Many thanks to all who visited our booth at HITEC 2016. We enjoyed meeting you and look forward to seeing you next year in Toronto! If you'd like to learn more, please contact me at email@example.com
(Left to right) Alice Lee, Lindsey Clark, and Jerrica Nicolas on the opening day of HITEC 2016, ready to share the benefits of the GoodData platform!
GoodData at Revenue Strategy Summit 2016: Expanding Intelligence
As soon as the smoke clears from the Fourth of July fireworks, our nation's capital will welcome more than 300 executives from the hospitality industry for the 2016 Revenue Strategy Summit (RSS).
RSS brings together industry thought leaders and practitioners — including CIOs, CMOs, COOs, and brand executives — to examine forces reshaping the hospitality industry. This intense one-day event will elevate attendees' perspectives of revenue strategy while addressing revenue data, marketing, and technology.
Our own Blaine Mathieu, chief marketing and product officer, will be in attendance. If you'd like to schedule a meeting on site, visit our Revenue Strategy Summit page and complete the meeting request form — we look forward to chatting with you.
Highlights of RSS 2016 include
- Keynote presentation by Greg Marsh, Co-founder, onefinestay
- Panel discussions on loyalty programs, new technologies, the groundbreaking update to the Distribution Channel Analysis study, revenue strategies, and other hot topics
- The "Think Tank," where industry experts respond to your questions
Here's to a terrific event!
Savor the Benefits: Taking the Mystery Out of "Big Data" for Restaurants
Competition in the U.S. restaurant industry is at an all-time high. According to the National Restaurant Association around 60,000 new restaurant locations open every year, while 50,000 others close their doors. To be successful in this fiercely competitive environment any and every advantage must be exploited to it's fullest, and if it's well-managed the data that your restaurant generates every day can give you a critical edge.
From POS information and in-store traffic to social media, inventory analytics and countless other sources, restaurants are now generating more data than ever before. When properly harvested, packaged and distributed to the right people, this data can be used to better understand your customer's preferences, improve their in-store and online experiences, and drive increased revenues. But for many, big data remains big mystery. "What, exactly, is 'big data?'" "How can it grow our bottom line?" "Is it just for large brands, or can it benefit anybody?" "How do we go about collecting and using it?" The list of big questions surrounding big data goes on and on.
Fortunately, GoodData and FastCasual.com have partnered to create a user-friendly guide for our friends in the restaurant world that answers these questions. How Big Data is Revolutionizing the Restaurant Industry will help you understand "the what, the why, and the how" of big data solutions.
Jeff Morris, GoodData's vice president of strategy, encourages restaurants to take advantage of the benefits big data has to offer or risk falling behind the curve.
"You should push the metrics you generate out to all your different location managers or franchise owners, and your franchisees should share data with each other and with the parent group," Morris said. "It's very important for restaurant operators and the parent group to be able to measure everything and to have deeper-level KPIs beyond the average unit volume of a store."
Download the guide today to learn
- Why big data is a vital asset in today's competitive environment
- How data can help improve performance, give you a competitive edge, align product offerings to customer preferences, and much more
- How centralizing and distributing analytics can help benchmark performance, incentivize operational improvements, and increase visibility into key learnings and best practices to increase sales and revenue
- How brands like Dickey's Barbecue, Panera Bread, Pizza Hut, and others are implementing big data solutions and reaping the rewards
- How you can begin implementing a big data solution for your own organization
Eckerson Group: Which Embedded Analytics Product is Right for You?
The proliferation of data has created unprecedented opportunities for organizations across every business category to monetize their data assets. From restaurants to banks, businesses are embedding analytics into their core business applications to bolster their relationships with their business networks and to create entirely new streams of revenue. In a previous blog, we talked about the Eckerson Group's report on how embedded analytics are the future of Business Intelligence; now that you understand the potentially massive value you can drive from your data, it's time to choose which embedded analytics tool will best suit your needs.
Embedded analytics are proliferating, with consumer services like Amazon, FitBit and TurboTax changing the way that people interact with and use data on a daily basis. This proliferation has sparked a "Data Gold Rush," especially among independent software vendors and enterprises who are eager to monetize their data assets. However, these organizations face the sometimes difficult decision to "build or buy" when it comes to choosing an embedded analytics solution.
The Eckerson Group's latest report is packed with critical information to help your organization determine which solution fits your business best. In the report you'll learn:
- The Three Types of analytic products, and how each supports different styles of embedding and customization
- The most important features, functions and components to consider when selecting an embedded analytics provider
- Critical business and technical considerations for successfully evaluating and deploying embedded analytics into your core business applications
Jeff Morris in Retail TouchPoints: "We Have Reached a Tipping Point"
The retail industry has reached a tipping point where retailers can — and should — leverage advanced analytics, in partnership with suppliers, to improve the overall consumer buying experience. That's just one of the key insights our own Jeff Morris, Vice President of Data Monetization Strategy & Success, shared in a recent article on the Retail TouchPoints website.
Consumers have more power than ever before, and they're using it to reward retailers who meet their needs (and punishing those who don't). On the flipside, retailers have access to previously unheard of amounts of valuable data that, when used strategically, can position them to take those customer relationships to a new level.
Jeff goes on to examine just a few of the compelling reasons for retail brands to consider packaging and distributing analytics to store managers, suppliers and other key stakeholders. A distributed analytics solution enables store managers to better serve local and individual customers, incentivizes improvements by benchmarking local performance, and highlights opportunities for streamlining the supply chain.
So, how can retailers start to take advantage of these new tools? Jeff presents a four-step Data Packaging And Monetization Guide, beginning with identifying the audience and continuing through post-launch success planning.
To get the full benefit of Jeff's insights, you can read the full article here.
Nucleus Research: Cloud Multiplies Analytics ROI by 2.3
When Nucleus Research analyzed 37 case studies over a period of five years, they discovered that customers deploying analytics solutions to the cloud experience 2.3 times more ROI than those who deploy on-premise.
Download the white paper here.
Nucleus identified three key drivers that explain why there's such a huge advantage in ROI for cloud-based analytic solutions:1. Lower Total Cost of Ownership (TCO)
In addition to shifting the expenses of maintenance and upkeep of required hardware to the vendor, cloud customers also lower their software costs, since subscription fees tend to be lower than maintenance costs for on-premise deployments. Additional cost savings come from lower initial consulting costs due to shorter implementation periods, as well as lower ongoing personnel costs as less time and resources are spent on upkeep of hardware.2. Simplified Integration
Since cloud vendors are investing heavily in integration tools such as prebuilt connectors, cloud customers spend less time on tedious integration tasks. IT personnel are freed from mundane integration maintenance, and can focus their efforts on delivering greater value to their organizations.3. Greater Flexibility
Upgrading on-premise deployments can be tedious and time consuming, requiring significant time and effort to recode and retest integration points and customizations. Since cloud upgrades are far easier, they allow customers to benefit from ongoing software advancements more quickly and smoothly.
For more insights on the benefits of cloud-based analytics solutions, you can download the Nucleus Research white paper here.
Gartner Report: Data Should Be Counted as a Balance-Sheet Asset
According to a recent report by Gartner, even the most info-savvy organizations have yet to list their data in the assets column of their balance sheets. It's not that they don't value data — they just have no accounting models for measuring that value. But Gartner is out to change that.
In their report Why and How to Measure the Value of Your Information Assets, analyst Douglas Laney reports that although data meets the formal, established criteria of a balance-sheet asset, archaic accounting practices disallow the capitalization of information assets on financial statements. As a result of this omission, many organizations are neglecting their data — and missing out on huge opportunities to drive revenue from it.
In reminding us that "you can't manage what you don't measure," Gartner offers a variety of methods to compute the value of information assets, including multiple models for various needs and circumstances. The report includes formulas to calculate:
- Intrinsic Value of Information (IVI)
- Business Value of Information (BVI)
- Performance Value of Information (PVI)
- Cost Value of Information (CVI)
- Market Value of Information (MVI)
- Economic Value of Information (EVI)
For more information, you can download a copy of the report here (Gartner account required).