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American Airlines Cancels Flights & Does Not Care!
Posted by
In July of this year, our flight out of Detroit was slightly delayed due to a storm. We left a few minutes late, made some time up in air and landed nearly on time. However, there was no gate available in Dallas and we had to wait on the plane for about 30 minutes. We were told no worries, our flights were being held. When we arrived at the gate, there was a line of about 50 people and we were told by the attendant that our flight was told to leave early and there were no more flights out. Also that she was leaving soon for the day, and we had to go to another gate to get rebooked. We stood in line for over an hour. There was one attendant to take care of all these folks. We finally got rebooked to reach our destination, but were told there were no overnight accommodations and we would have to sleep on a cot. On cots - really? With a Senior and two small children? The next morning, they rebooked us twice because flights we were scheduled on weren't going to leave the ground due to mechanical issues. At this point we had been in Dallas airport for over 16 hours with only their airport junkfood to eat and no vouchers. I noticed a supervisor and was finally able to get my father to speak to her. Noticing the multiple attempts to get us to our destination were unsuccessful, she rebooked us on an oversold flight with priority booking. We ran to the next gate. Only to have them board the entire flight and not hear our names called. At this point I was scared and in tears. It was looking like a second night in Dallas airport due to an airline with poor planes and poor customer care. I later wrote AA about this experience and was told better luck next time. I wrote them again to express my feelings about their lack of customer care and was told, "We have received your most recent email and want to take this additional opportunity to apologize, once again, for your and your family's interrupted travel. I can understand your continued disappointment. After review and at the risk of disappointing you further, our position remains unchanged. I am sorry. Still, your comments enable us to understand things from our customers' perspective. It would be a privilege to welcome you aboard soon." Of course, I have no intention of ever flying American Airlines again; neither do my family members, nor do our businesses! It's not about the delay, it's about the complete lack of customer care - both during the experience and after! American Airlines simply does not care about their Advantage or frequent flier customers, or any other customer for that matter!
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Anonymous on 12/18/2010:
Its airline travel. these things happen. You could have easily got yourself a hotel if you didn't want to sleep on the cots. I really only needed to read the frist 2 sentences and knew what the rest was about.
leet60 on 12/18/2010:
What a horrible experience. I truly empathize with you.
This is very common in the U.S. There are no federal requirements that airlines must meet regarding delayed or cancelled flights. Each airline has its own policies. It's important to know that airlines are not required to compensate passengers whose flights are delayed or cancelled.
This is one of the drawbacks of the Airlines being deregulated.
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I Am Sure the Gate Agent Stole My Louis Vuitton Bag!
Posted by
DALLAS FORT WORTH, TEXAS -- Plain and simple - on 18 January 2009, the gate agent at Miami International forced me to surrender my $1300 Louis Vuitton Keepall, which housed all of my belongings from a cruise vacation. I argued with her and was refused boarding without checking the bag, which fits overhead (and there was room on the plane).
Surprise, surprise, the bag never makes it to LaGuardia in NYC. It was my only luggage item. I completed all the paperwork and submitted it by the deadline (this is very time-consuming). Then, there is the three-month wait.
In the meantime, I filed a police report with Miami PD because I honestly believe the gate agent stole my bag. It is no coincidence that she forced me to surrender a bag, meanwhile there were other people allowed to board with duffel bags much larger than mine. Also, according to MIA airport security, there is no camera surveillance at this particular gate. Coincidence? I think not. The last I was told, the investigators were going to interview the people who worked the gate when I boarded. Apparently, American Airlines staff at Miami Int'l were unwilling to provide information about who was working then. I was also told that the "gate agent" may have been an impostor. This is POST-SEPTEMBER 11th America, right?!
In April 2009, Ms. Terenza Townsend sent a cold letter indicating that my claim was fraudulent and that it was denied. There were no specifics given, nothing. The verbage stated, "some of the information you stated is not accurate," and that they may prosecute ME for fraud. Imagine that!
I needed to be cool, so I waited before I called her. This Terenza Townsend states she did not believe the items could fit in the bag. Also mind you, if there is even the smallest of typos, then your entire claim could be denied. For example, if the bag was 9.7 inches deep and I put 9 inches or 10 inches, then my claim is deemed inaccurate and thus, false.) She also told me that although American Airlines acknowledges my bag was lost in their care, they will not take responsibility. Does that make any sense? No.
I wrote letters to the entire Executive Board. Surprise here - not a single reply. I sent emails. Imagine this - no reply other than "Contact Baggage Services ( i.e. Ms. Terenza Townsend).
I lost everything! My entire vacation was in that one article of luggage and it is all gone. I waited for hours at LaGuardia, hoping my bag would appear, but knowing it would not. The moment I surrendered it in Miami I knew I would not see it or my things again. I had a bad feeling from the start, when she singled me out and denied me to board the plane. Next time, I will get ALL the gate agents' contact information before I surrender anything. I will also take their photo with my phone. These people are hard to locate, believe it or not.
It is now October 2009 and my complaints and appeals have gotten me nowhere. I am making the next move - legal intervention. This experience has caused significant emotional distress. In addition, losing over $6k worth of material (luggage included) cannot go away quietly. It seems that suing American Airlines will be the only viable option.
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Eloise on 10/24/2009:
This act of 'theft' could have been committed by TSA, so you might not want to point fingers at AA.
Anonymous on 10/24/2009:
You may have a strong feeling the bag was stolen by the agent, but it could also have been taken by a baggage handler in Miami or DFW. Best not to post a specific allegation w/o proof.
Nohandle on 10/26/2009:
Many members have experienced the same problem with a carryon not being allowed on a flight and they were told it had to be checked at the last moment. The bag would be well within the size and space requirements. It's unfortunate but I don't see as to where you have any recourse. Your word against theirs. That's why I despise flying commercial now. I have no doubt you had an expensive bag. I tell people now to keep the expensive luggage at home for local trips and go purchase a piece of junk for airline travel. Someone within the airlines will steal it or ruin it anyway. Those who travel frequently, and I don't anymore, learned that lesson the hard way.
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How is this legal?
Posted by
Starting about six months ago during this economic hardship I was forced due to finances (looked for six months and could only find this job) to take a job as a gate agent with American Airlines. I spent 2 months training at O'hare Chicago and then was sent to Dallas Fort Worth for two weeks of training. Of course the airline required you to wear a suit to training everyday (even though they only pay 9 dollars an hour) so I made sure I packed all my good clothes as well as my casual clothes. For two weeks I basically packed everything I owned from suits, to shoes, to swim trunks. On my way home, a quick flight from Dallas to Chicago somehow, out of the 10 of us checking bags at the same time, mine was the only one to come up missing.
I immediately went to lost baggage to find out what was going on. They assured me that it would be on the next flight and they would deliver it later that night or call if it did not show. Sure enough, no call and no luggage. Going back to work the next day I checked in. Nobody had heard anything but they said it would turn up, this continued for the next week until I finally lost my temper and decided to call the number they had given me. After another week of being bounced around from voice recording to a person who did not have the authority to an answering machine to another voice recording I finally got ahold of someone to send me the form I needed to fill out.
I filled out the form and mailed (and faxed) it in, they had told me it would take up to three months so I patiently waited. In November they called me and asked why I had not sent the form in, even though I saved all the paperwork proving everything I had sent in, I even had my managers signature on the paperwork to prove everything that I had stated. I was given a number of someone who was supposed to help but once he recognized my number (Scott William and Cory Chestnut) he stopped answering and never got back to me once after two weeks of messages that I left him. Finally I went back to square one and went through the process of getting a live person again. After much hastle I got Shawn Murphy(972 425 1090), the only man there who would answer his phone when I called. He said the check had been sent out and it would be there shortly. Two weeks later I began calling Shawn again and he said he would look into it. I asked to talk to a manager however he informed me that managers were not allowed to talk on the phone, even though I heard her insulting me in the background.
At this point they said they were sending out another check and I would have it within a week, surprise surprise, no check. So yet again I called and Shawn Murphy started ducking my calls. I had been checking in and out with a lawyer at this time and told them if they did not send me my check I would be forced to take them to court.
This brings us to yesterday, February 22nd 2011, I finally received a call from Robert at American Airlines 972 425 5240. He told me my claim had been rejected, no reason, just rejected. I asked him how they could lose my luggage and not be responsible, and he just answered "too bad." I told him at that point I would see him in court and he said "good luck going against American in court."
So now here I sit with none of my business clothes and since I worked for the airlines at 9 dollars an hour I can't replace all of my nice clothes I had from my previous job. The ironic part is that they take all lost luggage and sell it at a giant store and make tons of money off of it. I rounded down asking for $2500 and they will not even give me the time of day.
Well, I am off to take these guys to court in the next few days and it leaves me asking myself, "How is this legal?" They steal my stuff and sell it but will not take responsibility.
And yes I worked for AA/AEagle and yes, and a lot of people do steal stuff so be careful.
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Anonymous on 02/23/2011:
What does your last sentence mean? Are you suggesting that employees stole your luggage?
trmn8r on 02/23/2011:
$2500 sounds extreme. Does an airline cover a bag for that much?
RoyaltyNMU on 02/24/2011:
And this is meant to help, not for you to call me a thief or communist
jktshff1 on 02/24/2011:
editing does wonders, Doesn't it?
route51south on 04/19/2011:
Since the airlines are going to charge for checked bags, I think I'll use that check-in money and have FedEx deliver it to the destination. Much more reliable.
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Posted by
DALLAS, TEXAS -- To whom it may concern, 7-16-2013
The worst experience I have ever had.. never again will I travel through DFW or on an AA flight again.
I would like to start off by saying the security was the best thing about DFW Int. airport.
Kudos to them for there courteousness, and there friendly attitude.
I would like to ask you a question...
Have you ever been through a bad experience and felt good about it in the end because of the way you where treated?
I have and it's amazing how people who care, can really take a negative, and turn it into a positive. It wasn't the circumstances that was so upsetting to my wife and I, it was the arrogance and the disrespect we had
received from the American Airlines representatives. From not taking responsibility for their own actions, to the fact that we where asked to come out of pocket for transportation and lodging expense after we arrived late from PHX, and missed our connecting flight to Tampa because there ground crew was late by an hour to man the flight. When we landed we watched our connecting flight roll away from gate c-19 as we arrived at gate c-12. ( They told us they could hold that plane when we left PHX) Also note there were 8-10 of us on that PHX flight that missed the connection flight 890 that departed at 6:45..
So they put us on stand by for flight 1072, it was the first flight to Tampa Departing 8:40 p.m. We walked DFW one end to another from gate c-28, to a-39 back to gate c-11 for our opportunity to get to our destination.
( THATâS ALL THE GATE CHANGES IT MADE FROM 6:45 to 8:30.)
Here's the trouble The plane had open seats on it and they would not book us on it because they said it was weather related... NOT TRUE!!!
You people can wait, we will make you fly stand by again if the plain sells out... Now keep in mind we where not late due to weather we where late due to there inability to staff there plane with a crew .. So we couldn't get on that flight (1072). Now listen to this customer service..
The man at gate C-11 starts issuing stand by for the 7:30 a.m. flights... STAND BY AGAIN WHEN AGAIN WE LOOKED AND SAW THE PLANE WAS NOT BOOKED.
So I confronted the man and asked him why would he not book our flights and give us a seat assignment when we where the priority for open seats, why make us fly stand by again?
As he saw the angry people around him bumped from now 2 flights.. He took back the stand by tickets issued and book our ticket and gave us a seat assignment..
OK fine now lets get to the lodging..
We where told that we would get a cot for the night.. Again not acceptable..
Are you charging me for a ticket I book and donât show up to use?? YES.
so I am paying not only for a rental car tonight and lodging in Tampa but I am told we won't comp you anything..
Again we are not here due to weather this is your mistake. He issues a voucher for a room, and $25 meal voucher to econolodge in Arlington..
it was 20 minutes away, had no restaurant to redeem the food voucher and we where told we would be required to pay 47.00
for the room plus a shuttle fee of 40 roughly to get back in the a.m.
So we come back to the airport and demand a supervisor.. There are 2 hotels on the airport property, why would you send us 20 minutes away??
And why would we pay anything??? The response given,
âI am sorry but we can't give distressed vouchers to those propertiesâ . So we asked why would we get taken 20 MINUTES FROM HERE?
As we understand there are about 30-40 hotels in the area within 5 minutes...
So we called the Hyatt.. They confirmed that they do work with American Airlines and they needed a phone call to authorize the voucher..
All I can say is if you work for this company I am sorry you donât have any real choices as to being employed by a reputable company who puts quality and service ahead of the $$$$$ machine.. As to the multiple AA employees I spoke with I was told this was the worst on time airport with the worst customer service, they have visited as if they wear ashamed themselves to be in DFW.. Now I know as a business man when your employees speak of there company with disrespect, embarrassment and contempt there is an obvious leader issue.
People should speak up and you should listen..
MANAGEMENT YOU ARE FAILING IN THE BIGGEST WAY AT THE SIMPLEST OF THINGS IN BUSINESS.. âSERVICEâ
To Dallas You will never see one dime of my money ever again.. This reflects on my perception of what your city is like.
To the Heads of AA you can look in the mirror and point the finger at the reflection you see.. As in any organization Leader ship,
and lack thereof is reflected in the attitudes and the demeanor of its staff. If this is your base, your hub, your home, I would think if your going to see class, service and quality it would be here.. UNFORTUNATELY IT WAS NOT.
Make your Billions and be happy, Rape, pillage, and look at yourself and smile, cause thatâs all you got to show for it..
Sleep well, I know I won't here on a cot, listening to construction workers in DFW...
Phoenix Az.
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olie on 07/20/2013:
This very well could have been weather-related. Remember, there's weather at your destination and everywhere in between.
Mr.olie and Teen.olie traveled from Oregon to Baltimore a couple years ago. Our weather in Wisconsin was beautiful, but the East Coast was barraged with severe storms, in systems that weren't moving. They lucked out and were able to avoid spending the night in the airport
emily schwellenbach on 07/27/2013:
This airline cares nothing about its cutomers, safety or its reputation. So why be in business. Went through similar thiong but they held my luggage hostage and had to stay in a dirty outfit. They gave me a 200$ voucher which I deleted cause if I want to DIE, then I will fly American,
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Switch and Bait and Deliver Crap
Posted by
OCALA, FLORIDA -- We needed a new mattress for an old/antique 3/4 bed. We were assured by our sales representative that sizes had not changed in a hundred years.. We gave him the measurements and he again made the above statement, so we tried the merchandise they had in their inventory and made our selection.
We also needed a mattress for our king size bed. We use two twin sets, so we tried the merchandise they had in their inventory and made our selection. We wanted very firm for both sets. We paid for both orders that day 5/19/12 (including a $75.00 delivery fee) and waited for their 5/23/12 delivery day. We told them it would have to be before 4:00pm as we had an appointment and would be leaving. They finally called and said they could not make it and rescheduled for the next day. Supposedly we were first on the list for delivery the next day. The store doesn't even open until noon, so they said they would be here by 2pm. Needless to say they weren't and when they did show up "they didn't even have our whole order". When my husband saw the 3/4 mattress he knew they were to big. They only brought one of the twin sets. After many phone calls back and forth to the store they agreed to return the supposed 3/4 mattress and credit to our credit card.
We immediately knew that the two sets of twin mattresses were not the"firm" that we tried in the store. It was like sitting on cotton balls.
After many many calls, even to our credit card company, they refused to return those cheap, soft, worthless mattresses to their stores. Therefore, they are sitting in my bedroom up against the wall unused and unwanted because they are not what we ordered.
It was such a terrible ordeal with such inferior merchandise "and" organization. I have never written a review before, but after this mess, I feel other customers should know what a crappy experience we had. I would never recommend this company to any one, unless they enjoy getting ripped off......
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Failure of American Airlines to Honor Commitment to Passengers
Posted by
NASHVILLE, TENNESSEE -- This letter is being written as a warning to passengers flying on American Airlines (AA) in association with "partner airlines". I recently (June 15 to July 1) returned from a trip to Ecuador. My flights were booked through Orbitz but were all American Airlines flights. Nashville to Miami and Miami to Quito, Ecuador – returning the same way. The Miami-Quito leg was American Airlines (flight 7638) but operated through Lan airlines.
On the trip from Miami to Quito one of our group (of 10 total) was told by Lan that she had no ticket and would have to go to the AA counter to get proof that she had purchased a ticket. As a result of her trouble we went to the AA counter in Miami (since we had a 3.5 hr layover and thought we had time to spare) and asked them about our tickets. The AA representative behind the counter told us that they didn't know why we had come to the counter, that we were appropriately ticketed and had nothing to worry about.
Given our friends experience, we asked them to contact Lan to let them know that we were ticketed. The representative, with a supervisor standing next to them said no – because Lan wouldn't pick up the phone and said – and I quote - "when you miss your flight come back here and I will help you then". Little did we know that experience was a walk in the park compared to the one we had on our return trip.
On our return we arrived at Quito Mariscal Sucre Airport 4 hours in advance. When we got to the counter, after waiting 2 hours, the agents told four of us that we had no tickets and would have to go to the purchase counter to get confirmation that we had a ticket, then return to the counter (with hundreds of people waiting in line) to get our boarding passes. We meet many other groups (over 25 people) that had been there longer than us, going between the AA counter and Lan counter trying to get boarding passes. Since Lan could not/would not confirm tickets we went to the AA office in the UIO airport. At the office, the lights were off and doors locked. Security guards (extremely friendly and helpful) repeatedly rang a bell to get representatives to open the door.
They (AA reps) then robotically printed the ticket info (which my friend already had), highlighted the flight and said they couldn't help us because "their part of the trip" (in her case Miami to Cincinnati) was fine and sent us on our way. There were 7 of us (the other lucky people took another airline). Four (including myself) got their boarding passes with 30 minutes to spare. Two made it at the last minute. One got left behind. I can't tell you how horrifying it is to leave behind a friend, alone, at a chaotic airport, with an airline (s) that is acting like you didn't even by your ticket (which cost upwards of $1000). She is still there today – although they have put her up in a hotel – she will be returning 3 days late. Many others had the same experience with families and groups randomly split – some "making it" and others left behind.
I am a frequent traveler; having been to many countries and had many interesting experiences. The treatment of passengers by American Airlines and by Lan was by far the most disorganized, discourteous, frankly frightening experience I have ever had – and we were not the only victims. Usually I would contact management and let them know what was going wrong, but I sincerely believe that this is a systemic American Airlines problem. This is meant as a warning to anyone not willing to be mistreated, mislead and even marooned – DON'T FLY AMERICAN AIRLINES!!!
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Thanks AA for making me miss a wedding I was in!
Posted by
MANHATTAN, KANSAS -- Dear American Airlines Customer Relations,
Today is a big day for me; it is my best friends wedding. Not just any ordinary friend, she has been my best friend since kindergarten. I am a senior in college at Kansas State University and have been in DC for the past two weeks visiting my boyfriend. We fly once a month to see each other through American Airlines.
Today I was supposed to be on an American Airlines flight at 12:30 pm leaving from BWI. I was supposed to be landing around 5:15 and getting in the car with one of my friends to the hotel to put on the beautiful satin, honey colored dress that the bride chose for me to wear today while standing next to her.
This is how my day actually went… I woke up in Germantown, Maryland around 9:00 am and called my best friend to tell her how excited I was for her wedding tonight. The Montgomery County Taxicab driver picked me up at approximately 10:02 am to take me to BWI airport. His name was Cornell, he was a very educated man and talked wonderfully about the new ICC highway we drove on a majority of the time to BWI. He said how impressed he was with the building of this highway; delays were a minimal during the construction. Great guy and outstanding service. We pulled up in front of the American Airline entrance and I paid him $112. I went up to the self-service counter to check in and to check my bag, only to find out that my flight was delayed until after 1:00 pm. This meant that my connecting flight in Dallas wouldn't be an option because I would of only had five minutes to get to the next gate. If you are familiar with the Dallas airport then you would know that getting off of the plane and making it to the next gate would have been merely impossible (but I'm sure you already know that). So I went to the service counter and was greeted by an agent, Ken Whitloch. I explained my situation and how I was in dire need to get back to Manhattan, KS before 7:00 pm. He tried his very hardest to dig deep into the system to find any possible solution for me to make it to my best friends wedding. I understand that there was nothing he could do, but I am grateful for his effort and kindness. He contacted his supervisor, Nicole Summany (CSM). Over the phone, his supervisor offered the possibility of me catching the next flight with United Airlines that leaves at 4:47 pm to Chicago, and then leaving there at 7:30 pm to arrive in Manhattan, KS at 9:15 pm. So I took that flight because I have no other option than to accept the fact that American Airlines has delayed my flight. They told me that I could not get a refund for my ticket, but they gladly offered me a $12 meal voucher. A $12 meal voucher doesn't do me any good when I have been fasting for the past two days to fit into my bridesmaid dress. So I decided I would go get a drink to relieve stress and call my best friend to break the news that I would not be standing next to her on her big day. Until I looked down at my voucher and read, "NOT VALID FOR ALCOHOLIC BEVERAGES". As I sit in the lobby area in front of United Airlines, patiently waiting for 4:00 to roll around to check my bags, I decide to give my meal voucher to a younger lady that could probably find some use for it. Hopefully she's not a drinker. So here I am, still waiting in the lobby. Words can't explain how extremely disappointed and sad I am, and all American Airlines can offer me is free, cheap airport food.
My mother swears upon Southwest Airlines, refuses to fly with any other airline. Her flight was once delayed and she missed a meeting for work, so they immediately offered her a free flight. Now I understand her commitment to them. In six hours my best friend will be getting married to the man of her dreams and I should be standing next to her. Because of American Airlines I won't make it. Now I'm short a $12 meal voucher and possibly my best friend.
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Ben There on 01/13/2012:
30 minute delays are quite common in the winter, as storms around the country trickle through the networks of all airlines.
It sounds like you had a really close connection, which is something I like to avoid when going somewhere as important as a wedding.
Southwest is a good airline, but they simply don't fly to small cities like Manhattan, Kansas.
Anonymous on 01/13/2012:
This is why I fly out the day before a special occasion. You cannot predict weather or maintenance related delays
Old Timer on 01/13/2012:
trmn8r on 01/13/2012:
If your best friend ditches you over a travel delay that is out of your control, I would question the foundation of that relationship.
Sadly, delays and (these days) schedule changes at airlines can mess up the best laid plans. If a connection involves only a half hour to switch planes, I would almost avoid that itinerary if it were important to get through on time.
I'm really sorry that you missed your friend's wedding. You are short that voucher because you gave it away, but there isn't anything that can compensate you for missing the wedding, except the understanding of your friend.
JayByJay on 01/14/2012:
You got pretty good customer service there. True you didn't get a free flight out of the deal but a free flight still wouldn't have gotten you to the wedding on time. Flights get delayed, it happens, and we've had some bad weather up in this area the past few days. It's your job to schedule your flights knowing they might get delayed.
Also, it's not the airline's fault that you're fasting.
olie on 01/14/2012:
It's also not the airline's fault that OP stayed in DC with her boyfriend until the last possible second.
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Out with the trash
Posted by
COLUMBUS, OHIO -- On September the 25th I flew American Airlines from Seattle to Dallas Fort Worth, and arrived in my home city of Columbus, Ohio at 12:30am. We were supposed to get in around 9pm, but the flight had been delayed. When my head hit my pillow at 2am that morning, I was totally exhausted.
Waking up on the morning of the 26th I started to unpack my bags to hand out souvenirs, and start my laundry. Much to my surprise, my laundry bag was missing. It contained a week's worth of my favorite outfits, some brand new that I had purchased for my trip. I hopped online and got the number for the Seattle Branch Airport right away, letting them know about my missing items. I explained that I found a TSA notification that my bag had been searched, that I thought that they pulled out my laundry hefty bag and just dismissed it as trash and did not return it to my bag. They told me that while the items may very well be at their airport, the policy was for me to report it in my destination city.
I called port Columbus and let them know exactly what happened. The man on the phone said since it was Sunday there was not a lot they could do, but he took an initial inventory and promised that the staff that handles these issues would call me the next day to get the rest of the information They didn't call. I started to call regularly on the 28th, but received an answering machine message about delayed bags and the number to call to check on my claim. I didn't have a delayed bag, and I had yet to get a hold of someone who would give me a claim form, so after leaving messages to call me back, and receiving no answer this seemed a dead end.
I went online to look for a place to claim missing items, but there was no link to be found for this information. Customer reviews repeatedly mentioned that there was nothing to do for missing items via the web, and that they were given the run around when they called to inquire. Calling more baggage numbers online, I continued to run into the wall of a pre-recorded message for delayed baggage expectancies, or was asked to enter a claim number to check the status. Getting a hold of a human being was next to impossible, and when I did they told me there was nothing they could do and that I had to call my home city.
On the 10th of October a woman finally called me back from Port Columbus and left a voice mail. It explained that the search would be a ten week process, and that she hoped I had reported the missing items within 24hrs of my arrival or they would not be covered if they weren't found.
I called back several more times and finally got a hold of a man that took down my information and sent out a claim form to my address. After spelling my name a letter at a time "Jennifer M Cooke," the letter that took two weeks to arrive was addressed to "Mr M Book." The mail man almost did not deliver it, but my roommate was there to tell him that we were expecting a letter from American Airlines, and they must have mis-addressed.
I sent the letter back priority mail, having just a week before the cut off day for them to search. Around the ten week time I called to find out the status of my claim. They told me it would be a little more time. Three weeks after that I received a letter explaining that I could not be reimbursed because of my unusual delay in reporting the missing items.
I honestly feel that every step along the way - from having to report the lost items in my home city, not being called back in a timely fashion, having no way to report the items online, being left a voice mail with no further solution, to having the claim sent to the wrong name, were road blocks set up to make it impossible for me to follow the procedure that would allow me to make a claim in which I could receive reimbursement. I am going to write a letter to this effect and send it to baggage and customer service. Based upon other reviews I don't expect much. In the future I will do everything I can to avoid travel with American Airlines, and suggest you do the same.
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Anonymous on 01/25/2011:
First, let me say that your post was very well written. I cannot believe the runaround you were given by American Airlines. That is unbelievable. Then they deny your claim because YOU did not call them in a timely manner. Customer service has gotten worse in many aspects of life, but this is one for the books. I would pursue this any way you can. It sounds like you did every thing right and they are very incompetent. Thank you for the post.
rockfishing on 01/25/2011:
The real problem is with the TSA. They lost the items. AA is in a no win situation because of the TSA. Complain to your congressman.
Anonymous on 01/25/2011:
rock, while I understand what you're saying, AA still owes their customer's something when things go missing from luggage that was checked with them. After all, it's not as if they can call TSA and file a claim.
Mrs. V on 01/25/2011:
Try this url for info in contacting AA people that might be about to help. It's form Chris Elliott's website. He's the Travel Ombudsman and helps people out with travel problems.
barbie39 on 01/25/2011:
Tey contacting Chris Elliot' website. You may have him look into the problem for you. He has done a great job for many frustrated travelers.
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Lost Baggage with American Airlines
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I put my 75 year-old mom on a first class flight with American Airlines from DFW to LAX on Jan 5, 2011, then connecting with Cathay Pacific from LAX-HKG-KUL. AA DFW-LAX flight was delayed by more than 2 hours due to mechanical problem at DFW airport, resulting in my mom missing her Cathay flight at LAX. We were told by AA agent at LAX that the baggages were tagged to transfer to Cathay Pacific, so she couldn't retrieve her bags at baggage claim at LAX. The next day, my mom checked into her Cathay flight at LAX and was told her 2 bags couldn't be found because AA never transferred them over. She was told to check with Cathay Pacific at final destination in KUL Malaysia if the bags were there. Obviously she arrived and the bags were not at KUL. We filed a lost baggage claim with Cathay Pacific in KUL. I called the Cathay Pacific baggage services at LAX to follow up and was told based on their log, AA never transferred the bags over to Cathay at LAX on Jan 5 and they had telexed the message over to AA and had not go any response. We contacted AA directly and were told the 2 baggage tags were closed out from AA system since the flight had arrived in LAX. They do not have baggage tracking system, so they can't tell me where the bags are or whether they were even on the flight from DFW to LAX. I called AA Baggage Services at 1800-535-5225 and AA Central Baggage Service at 1800-866-4010 (after the baggages have been missing for 5 days). I got the same response - the 2 baggage tags were not in AA system at all and they were not responsible to trace them because Cathay Pacific was the carrier to the final destination, so Cathay was responsible. I told them the bags were lost under AA control and were AA even bother trying to trace the baggage? No, not their jobs. They only deal with claims filed with AA. So basically NO ONE is looking for the lost baggages for my 75 year old mom.
I have called and tried to get information for 6 days now and is getting increasing frustrated and helpless. I know AA's customer service sucks but I didn't know they just don't take responsibility at all for lost baggages. If they don't show up, too bad for you. No one cares to look for them.
We paid a lot of money for my elderly mom to feel comfortable about the long haul international flight but it ended up being the most stressful flight in her life. She has had sleepless nights for a few days now worrying about the baggages. She is a 75 year old lady and has lost everything she has got in those bags.
I am extremely disheartened with what is going on. My suspicion is the bags have been stolen but AA is taking no action to investigate on how 2 bags can disappear into thin air.
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Alain on 01/14/2011:
I'm not sure which agency can help you with this, but give the FAA a call at 866-835-5322 or the FTC at 877-382-4357 and hopefully they can point you in the right direction.
Ben There on 01/14/2011:
It is true that since Cathay Pacific was the last airline to fly your mother, they are the ones responsible for finding and delivering your mom's bag.
Since your mom missed the last Cathay flight of the day at LAX, chances are AA sent over the bag to Tom Bradley terminal but since there were no more Hong Kong flights for the day, Cathay probably put the bag aside and forgot about it. AA on the other hand pretty much has a 24 hour operations at LAX... Someone is always in baggage.
You can also file a complaint with the DOT: http://airconsumer.ost.dot.gov/index.htm
Alain on 01/14/2011:
Ben, I was hoping you'd see this! I was sure you would have a good answer for the OP! I'm also copying down the website for my personal notes. Thanks!
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Do Not Connect in Rome with American Airlines
Posted by
I've flown countless time with American in many parts of the world, having been an American Advantage Platinum member in the past, and cannot recall an instance of such poor service, and certainly nothing remotely approaching the exceptionally poor service which I received in Rome with two of AA's personnel, one of which was the AA supervisor there. This Rome AA supervisor was arrogant, indifferent, and condescending. Below is my experience:
On Tuesday May 11, 2010 I flew on American Airlines from Chicago to Istanbul with a connection in Rome (AA 110 Chicago-Rome and scheduled TK 1862 Rome-Istanbul). The flight from Chicago was scheduled to depart at 4:55pm but was delayed due to mechanical difficulties. Hence, instead of arriving in Rome on Tuesday at the scheduled 9:15am, it arrived the same day at 11:30am.
As I was disembarking from the plane in Rome, I was intercepted by a local representative of AA who informed me that I had missed my connection but that I was "protected" on a later flight - seven hours later to be exact! When I explained that that was an unreasonable amount of time to wait for a connection and that there must be other routes which could get me to Istanbul in far shorter times than nine hours (seven hours waiting plus two hours flight time).
The AA representative showed me on a nearby screen about four flights. The first of these flights on the screen was my original connection originally scheduled for 11:40am but now set to depart at 11:50am, so I asked if I could not board that one. I was told that there was not enough time. With twenty minutes to spare, I took it that, based on the AA representatives rejection, that the 11:50 flight must be in a far-off terminal and gate. The remaining handful of flights presented to me did not appear to arrive in an earlier time in Istanbul.
Having just flown for some nine hours plus delay, I then reluctantly went to the main terminal as directed by the AA. For this I went into the satellite terminal where I had landed, down the stairs to the tram boarding area, waiting for and rode on the tram to the main terminal, waited in line at and went through the security screening checkpoint. There on the screen adjacent to the main terminal security point, I was to discover that the 11:50am departing flight, i.e. my original connection and the one which I had been told I did not have enough time to board, was not only still boarding but that it had been back at the tiny satellite terminal (circular and only 14 gates, grouped in pairs of two) and just by the gate where I had landed!
Disturbed by having been directed physically away from a connection which I could have easily made, I went back to the satellite terminal to speak with a supervisor. [Side Note: There was not any valid reason for my being directed to the main terminal, because even my seven hour later connection was in the very same satellite terminal.]
When I first explained the situation to the supervisor and asked for an explanation, he said that he had to get a flight boarded. So I waited, waited while the supervisor chatted leisurely and jokingly with others. The flight fully boarded and then I saw the supervisor move over to another flight, with not a word nor gesture to me who was by the now empty boarding area waiting for him. So I patiently moved over to this new gate and attempted a couple of times to discreetly get his attention, wherein he avoided even eye contact with me, let alone giving some indication that he understood that I was still waiting for him. Finally, as this second flight was nearly fully boarded, and the AA supervisor was again holding non-business conversation with others and still completely ignoring my presence, I spoke up and explained that I was still waiting for him. The supervisor then said that he would be with me in a few minutes and I continued to wait.
When the AA supervisor finally came over to me, all he attempted to do from beginning to end is to attempt to justify that the original AA representative's actions. The lies and misrepresentations which came from the AA supervisor are summarized as follows:
Falsehood #1, that the AA representative had not known that the
flight which departed to Istanbul had been delayed to 11:50am. While he may have not know at the time he rebooked me to the seven hour later flight, he certainly knew when the two of us were looking at the same screen at 11:30am.
Falsehood #2, that there were only the handful of trip routing from Rome to Istanbul. Rome and Istanbul are major international airports, only two hours flight apart, and each with flights departing and arriving every few minutes. There were far more options to be routed to Istanbul (or Ankara which I had given as a possible option) than the handful which I was shown.
Falsehood #3, that the original flight AA110 delay was due to weather conditions beyond the airline's control. The final words of the Rome supervisor as he haughtily and indignantly pushed my documentation across the counter back to me were, and I paraphrase,: "I cannot help someone who is not able to understand that we are dealing with weather forces out of our control." The fact is that I was on the plane naturally when the pilot, before take-off, informed the passengers that there was a delay due to two mechanical difficulties - one that his windshield wiper had to be repaired. Further, the pilot had informed us that at least an equal amount of time, if not more, would be due to the paperwork. Thus the original flight delay which was the first factor in my missing the connection in Rome was due, not to some unavoidable act of God, but rather due to American Airlines.
Thus, naturally, there is no justification for my not having been directed to board the 11:50am flight, nor to being sent to the wrong terminal, nor for AA claiming that they were not responsible for my missed Rome connection, nor for not rerouting me to arrive in Istanbul in less than nine hours.
Further, neither the original AA representative nor the supervisor even gave my any assistance nor guidance relative to the apparently re-booked seven-hour later flight. During my time in Rome, I noticed that I was not given a boarding pass for the flight, nor directions to obtain one nor told where / in which direction even to go.
The reality is that without Rome AA's misinformation and misdirection, I would on my own have easily located and boarded my original connection, the nearby 11:50am departing flight. Rome AA violated a primary rule which can be applied to customer service: "Do no harm".
After my seven hour Rome ordeal, I arrived in Istanbul. Rebooked, paid a change fee for, and boarded the last, 11:55pm, flight from Istanbul to Ankara. In sum, I spent over 24 hours en route, due to the incompetence and intransigence of two, ill-mannered and ill-trained American Airlines personnel in Rome.
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Rango key artCopyright by respective production studio and/or distributor. Intended for editorial use only.
Directed by: Gore Verbinski
Cast: Johnny Depp, Abigail Breslin, Bill Nighy, Isla Fisher, Ian Abercrombie, Alanna Ubach, Kym Whitley, Gil Birmingham, Claudia Black, Beth Grant
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Software Map
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|0. XlogViewer - The project is a enhanced version of xlogdump. To make it recognize more types of log entries, help modularize xlog and put an interface as an SQL function to view transaction logs (WAL).
|Activity Percentile: 50.00
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|1. PL/LOLCODE - LOLCODE implementation suitable for use as a procedural language. Although as a language itself this isn't necessarily particularly useful, it is simple enough that it should become an effective tutorial on how to write a procedural language.
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37 U.S. Code Chapter 1 - DEFINITIONS
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1990—Pub. L. 101–510, div. A, title XIV, § 1484(f)(1),Nov. 5, 1990, 104 Stat. 1717, revised chapter heading so as to appear in all capital letters.
The table below lists the classification updates, since Jan. 3, 2012, for the contained sections. If there are multiple sections, they are presented in section number order (original document order).
The most recent Classification Table update that we have noticed was Tuesday, August 13, 2013
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|Description of Change
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|112-239 [Sec.] 1076(a)(7)
|126 Stat. 1948
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Bruce Springsteen Rings In His 63rd Birthday At Leg Closer
Monday, September 24, 2012
Bruce Springsteen rang in his 63rd birthday on Saturday night (September 23rd) and wrapped his summer leg at New Jersey's MetLife Stadium. The show -- which started on Saturday night (September 22nd) -- was delayed by rain, featured his mom Adele, sister Ginny, and Patti Scialfa's mom helping ring in "The Boss'" birthday. Highlights in the show, which started at 10 pm and wrapped at 1:55 am, featured the tour premiere of the Born In The U.S.A. outtake, "Cynthia," along with a few references to the inclement weather -- a cover of Creedence Clearwater Revival's "Who'll Stop The Rain" and his own "Cover Me."
As he did the previous night, Gary U.S. Bonds was on hand to reprise his 1981 classics recorded with the E Street Band -- "Jole Blon," and his Springsteen-written Number 11 hit, "This Little Girl." Other rarities included the Sessions Band favorite "Pay Me My Money Down," the classic 1985 B-side "Janey Don't You Lose Heart," a triple blast from Born To Run with "Meeting Across The River," "Jungleland," and "Thunder Road" -- with his mom and Gary U.S. Bonds joining in on a show-closing "Twist And Shout."
Springsteen has long maintained that his live performances are the backbone of his career, which connects him not only to the audience and his bandmates, but ultimately to himself: "I knew that the most important thing to me was when I walked out -- whether it was in a little bar on any stage, how it made me feel. Because I wanna do -- find some way in. Some way to be a part of, I guess, a community that was either really there or that I imagined. That I dreamt of."
Bruce Springsteen & The E Street Band tour dates (subject to change):
October 19 - Ottawa, ON - Scotiabank Place
October 21 - Hamilton, ON - Copps Coliseum
October 23 - Charlottesville, VA - John Paul Jones Arena
October 25 - Hartford, CT - XL Center
October 27 - Pittsburgh, PA - CONSOL Energy Center
October 30 - Rochester, NY - Blue Cross Arena
November 1 - State College, PA - Bryce Jordan Center
November 3 - Louisville, KY - KFC Yum! Center
November 11, 12 - St. Paul, MN - Xcel Energy Center
November 15 - Omaha, NE - CenturyLink Arena
November 17 - Kansas City, MO - Sprint Center
November 19 - Denver, CO - Pepsi Center
November 26 - Vancouver, BC - Rogers Arena
November 28 - Portland, OR - The Rose Garden
November 30 - Oakland, CA - Oracle Arena
December 4 - Anaheim, CA - Honda Center
December 6 - Glendale, AZ - Jobing.com Arena
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Wipper Bridge Replacement
and to place rip rap around the footings. This fix is meant to last until a new bridge is constructed.
The existing bridge constricts the channel, which magnifies the scour effect of high flows. In order to permanently protect it from 100-year flows, the existing piers and abutments would need to be protected with larger rock to a depth of more than 10-feet. It is unfeasible to do these repairs for a 52-year old timber bridge nearing the end of its useful life. The FHWA approved Emergency Relief (ER) funding for a replacement bridge built to current standards for alignment and width. The new bridge will also create less of a backwater during high flows and may help to relieve some of the upstream flooding that occurs during these flows.
The County hired OBEC, an engineering firm, to do the design of the bridge and the road approaches. County staff will be communicating with the residents, the City of Turner, and any other stakeholders during the design and the right-of-way negotiation phases. Construction of the bridge will be done by a contractor hired by the County and monitored by County inspectors. The Estimated Total Project Cost is $2.2M and includes engineering, right-of-way, and construction. It is 89.73% funded through Federal ER funds, with a 10.27% local match funded by the County through the gas tax. No new taxes will result.
The new bridge will be built upstream of the existing bridge along a larger radius curve. In the next few months we will begin negotiations with the adjacent property owners for the purchase of right-of-way to construct the bridge. We will do our best to address any concerns they may have about the project.
Currently, we are planning to begin construction in the spring or early summer of 2014, though, environmental coordination and right-of-way negotiations may delay the construction starting date. Wipper Road will be open to the public with 1-lane during most of the construction period. However, since the new bridge will be higher than the existing road, there will be an approximately three-week period while constructing the new approach roadway when the road will only be open to emergency vehicles.
NotificationsJune 13, 2013 Public Meeting Annoucement


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Rated 4.7 out of 5Â by 7 reviewers.
Women's adidas Soccer Apparel
Tiro 13 Training Jacket
University Red/Black (Z21099)
Size Chart
+ Save To Wishlist
Rated 5 out of 5Â by RoniS I am in love... I bought this for myself on Valentine's Day because I had had my eye on it for weeks....and I am in love! I love the style and cut of it, very flattering. I normally purchase a large but my friend suggested I purchase a medium after reading other reviews. I am so excited about this jacket and can't wait til the weather gets warmer so I can rock it! February 24, 2013
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Rated 5 out of 5Â by CoachRTHS Great Product I bought this jacket to complete the set, with matching pants. The set is perfect to wear winter, fall and on cool spring nights. The quality is great and the fit is correctly represented on the size guide. So, make sure you review the on line size guide before you make your selection. December 31, 2013
Rated 5 out of 5Â by bowldawg17 bowling team senior gifts Once again, an adidas product was the talk of the HS team. The Ladies of our program were speechless and most appreciative of their gifts. Thank you for such an awesome product that will give my girls many years of memories! March 10, 2013
Rated 5 out of 5Â by Gift Heart Nice workout jacket in a cold gym. Shape looking, comfortable. Goes well with both Trio pants & trio shorts. I have the blue & green. I weight train & like the stretchiness. February 5, 2013
Rated 4 out of 5Â by Sports medium Great fit If you are a size 4 or 6 this is a great fit! Runs true to size. Very nice look with the Tiro 13 training pants to match. November 15, 2013
1-7 of 7


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If you are ready to take your career and personal advancement to new heights, the Graduate and MBA programs at Argyros School of Business and Economics will give students the knowledge, networks and skills needed to be competitive and successful in the business world.
Located in Orange County, California, a vibrant economic center that fuels improved salaries and offers outstanding job opportunities, The Argyros School gives students access to a network of regional, national and international companies and executives to help them grow and succeed as a business professional.
Why join Chapman's Graduate and MBA Programs?
- Ranked #48 per Bloomberg BusinessWeek
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- Establish a competitive advantage to advance your career
- Network with leading business professionals both inside and outside the classroom
- Acquire global perspective and experience
- Collaborate with students and faculty in a learning environment that transcends theory
- Create start-up strategies, business and marketing plans for growing firms through our nationally ranked entrepreneurial program


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All About the States DVD
Sale Price: $44.98
To Order by Phone Call 1-800-933-6249
- Additional Details
- Format: DVD
- Rating: Not Rated
- Number of Discs: 7
- Run Time: 890 Minutes
- Region: 1
- Aspect Ratio: Fullscreen
- Language: English
- Studio: A&E Home Video
- DVD Release Date: September 18, 2012
- Closed Captioning: No
- Genre: Documentary
- THE STATES Tour America, state by state. This remarkable collection takes you on an unforgettable tour of our magnificent 50 states, highlighting what makes each one unique as well an integral part of the whole. Learn new factoids about each states history, natural resources, geography and monuments as well as the truth behind the legends, including many facts that may surprise you.
- HOW THE STATES GOT THEIR SHAPES - Theres a story behind every one of those crooked lines, odd extensions and panhandles. Go with Daily Show correspondent Brian Unger as he explores how struggles for independence, internal conflicts over states rights and slavery, westward expansion, and the control of natural resources played a role in determining borders. Unger makes irreverent observations about how we think, speak and act, and reveals their surprising connections to geography.
- BONUS FEATURES: Feature-length HISTORY Special How The States Got Their Shapes which launched the series
- DISC 1 The States, Volume 1 Parts 1-4
- DISC 2 The States, Volume 2 Parts 5-7
- DISC 3 The States, Volume 3 Parts 8-10
- DISC 4 How the States Got Their Shapes, Season 1 Volume 1
- DISC 5 How the States Got Their Shapes, Season 1 Volume 2
- DISC 6 How the States Got Their Shapes, Season 1 Volume 3
- DISC 7 How the States Got Their Shapes, Season 1 Volume 4


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text:
Attention Deficit Hyperactivity Disorder
Attention deficit hyperactivity disorder (ADHD) is a behavioral condition in which people have difficulty paying attention, may be more active than normal, and tend to act without thinking. This common disorder begins in early childhood and can continue into adulthood.
The exact cause is not clear, although the disorder tends to run in families, so a genetic factor is likely. Treatment is specific to each person's symptoms and problems and may include medicines, behavior management, and counseling.
eMedicineHealth Medical Reference from Healthwise
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To learn more visit Healthwise.org
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Road Trip! NY isn't that far for me, I'm in! And I'll eat anything, but I do really want to try Midge's restaurant!
Road Trip! NY isn't that far for me, I'm in! And I'll eat anything, but I do really want to try Midge's restaurant!
AKA Lisa724
This morning when we went to pick up Red, his aunt who I guess lives with them or at least spends part of the day there came out and wanted to find out the story from us. She's upset with Red because of the noises and other disruptions he makes and I'm torn. I know Red instigates sometimes but the point is C is bullying him. If C didn't react, it wouldn't be a problem. I feel like they are both at fault but that C should be more accountable for his actions because he seems to be more stable and is older than Red. If I kicked both of them off the bus it would be pointless since usually one is okay without the other. C and Red were there today and the other two didn't come, so C sat in the back row and Red sat in the second seat (behind the driver's seat) with me and they left each other alone.
L, I hope S has a nice party!
Chrissy, I will come to your weekend thing but I'll stay away from anything with MW in it and make comments about goblin cum under my breath ;)
I don't have any advice about the two. I do think the older one should be held a bit more accountable for the reasons you mentioned. I kinda went through that with Bobbie a lot...she'd fight with her little brother and get exasperated with me for 'letting him get away with it' but I was always like, "Bobbie, you're older and he only picks on you because you react to it. He picks on Jesi too but not as much because she makes it into a fun game rather than getting upset with him. Once you get upset, you've lost." I don't know how to get anyone to change how they react to stuff like that though. Jesi just seemed to know how to deal with Conner in a way that made them (and everyone) laugh and then Conner would go off and do his own thing and leave her alone. You'd think that if Bobbie really wanted to be left alone, she'd mimic how Jesi handled him.
My aunt takes Megabus or others of its ilk when she comes down to visit. I think she has even scored one of those $1.00 tickets! She wouldn't travel any other way.
Hope you get rid of the crud at your home, Bridget. That sounds awful!
The best example I have is Conner suddenly ran up and grabbed Jesi's homework from her and ran with it. Jesi goes, "Oh I'm gonna get you!" and chased after him. She was laughing, he was laughing..it was great fun for him. She tickled him, hugged him, and took her homework back and he went to play with his dinosaurs on the floor by her feet while she finished up. Bobbie, the same thing. Conner ran up and grabbed her homework and she yells out (very pissed), "CONNER!!!! THAT'S MY HOMEWORK!" and she'd yell and carry on...so Conner would just keep going back at her. It ended up being a fiasco with us trying to get him redirected, her yelling about the importance of her homework, and us finally yelling at her to calm down. Grrr...
These kinds of things happened all the time. I still say the only reason Conner antagonizes Bobbie so much is because of the reaction she gives when he irritates her. I'm not saying his behavior is appropriate-he's a little stinker-and he does get a talkin to and put in time out when appropriate, but it's always worse with Bobbie.
Last edited by missychrissy; 05-11-2012 at 09:15 AM.
I think that sounds like perfectly normal behavior for a 5 year old Chrissy. Reminds me of my brother before he became a jerk
It has to be a boy thing. I don't recall ever going through this with the girls and Syd is a bit younger than the other two. She was left out a lot but never teased them like Conner teases his older sisters.
Bridget, they were talking about the virus that commonly causes stomach ailments on TOTN Science Friday. Apparently, it gets airborne VERY easily and stays on surfaces (like countertops) for 2 weeks. Extremely easy to transmit, and they recommend cleaning the bathroom (all of it) with a 10% bleach solution.
Last edited by Suja; 05-11-2012 at 02:12 PM.
I'm in such a crabby mood today. Mom calls last night and asks if I'm eating, I said no, we're done and she goes, oh well I have cancer.
OMG. Well after talking some more seems like it's not 100%, they did an endometrial biopsy and are waiting on results and will probably end up doing a D&C and maybe a hysterectomy...and further if cancer and if spread. Which of course isn't the worst thing for a woman in her 50's....except that when she has anesthesia for her knee (local), she almost died from a reaction. When she was under for the colonoscopy, she woke up during it and could feel it. I know that they are lots of anethesia but still the whole thing makes us all nervous about her being in surgery.
this all came out of nowhere for us...she's the type that doesn't tell you until after the doctor though I think that my dad knew.
Really was wishing I had a bottle of wine or vodka last night but stupid stores have to stop selling after a certain time and it was already past the time.
Not having the best day for sure. And no idea when the results will come in.
That's awful, Jennifer. I hope you get good news from the biopsy.
Jennifer I'm sorry
Jennifer, some snippiness is normal after news like that. I hope your mom is wrong and nothing is going on. Please keep us posted as you learn new details.
Bridget-I know you're an all natural mom, but even the dr's where I worked said the ONLY thing that would totally kill all germs was bleach. That's why most dr offices only use bleach/water mixes to clean surfaces. There really isn't anything else that will totally do the job. I know the drs I worked with-if there was a natural remedy that was just as reliable, they would have been using it. 10% bleach, 90% water. If it was good enough for them, it's good enough for me.
Lysolis laughable-anyone that uses it should just stop.
Jennifer, I'm so sorry about your mom. Please do keep us posted. And tell DH to back off, you have a right to be snappy right now.
I agree with Chrissy about bleach. It is the only thing you can guarantee will kill the germs.
Me (40) DH (47) & furbabies * m/c 7/08 4/12 11/12
Yeah, I have to use bleach solution in the daycare which I am fine with. I just don't use it in the house area, normally. But I won't hesitate to give the house a good once over now. Just have buy more since the one downstairs only has a smidge left.
I hate bleach. It gives me a headache and stays stuck in my nose, which means that I can't smell anything (or rather, everything smells like bleach). But I still use it to clean the bathroom.
Jen so sorry about your mom! I hope that you find out better news soon and please keep us updated.
I clean my whole house with bleach. I even mop the floor with a bleach/water solution instead of cleaners. Since my mom had 4 kids who always got sick (especially me) she took to always using bleach, plus she read somewhere and I did too that it is one of the only cleaners that completely rinses away. I keep a water/bleach spray bottle that I use every day on countertops and to clean bathrooms too. I love the way it smells. To me it smells clean.
I once mopped with straight bleach and ended up crawling out on my front porch on my hands and knees. I was panting and everything went black. I didn't try that again for many years...and then it was always diluted. Der at me. I can be such an airhead.
I rented an apartment and will be moving into it next week. I'll pretty much only have a couch & my clothes until I can sell my VW Cabrio and buy other furnishings. I'm relieved. Rich is a bit upset but not as bad as I feared he might be. Syd cried her eyes out and that broke my heart but she said she'd come stay with me every other weekend. I'm not going to push her for more than that. I'd like to do every other week (7 days straight) but that will come with time.


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Let your loved ones know that they are always in your thoughts.
Wish someone a great day with a hug.
Wish someone a great day with this fun e-card.
Send this ecard to someone whom you think about and feel like hugging.
Send this card and make someone smile on Tuesday.
Some sunshine and a beautiful message.
Let your sweetheart know you are thinking of him/ her.
This ecard can be sent to anyone to let them know that they are hugged with love.
Make someone feel better by sending this cute get well card.
Just thinking of you as I often do.
Send this to someone whom you miss dearly.
A cute ecard that's sure to put him/ her on cloud nine.
Put a smile on someone's face and send your get well soon wishes with this card.
A cute get well soon e-card.
When you are not well then there is sadness all around.
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Peterborough Museum
Peterborough Museum
01733 864663
01733 341928
Peterborough Museum is a fascinating and fun place to visit for all the family, right in the heart of the city centre. Having recently undergone a £3.2 million redevelopment (we open again on 31st March 2012) we're looking better than ever and 2012 is going to be an exciting year for Peterborough Heritage! General admission to the Museum is free, we hope you enjoy your visit, and that you will want to come back and see us regularly – there is always something different to see or do throughout the year. We are a Visit Britain Visitor Attraction Quality Assurance scheme attraction.
Priestgate dates back to the twelfth century (when the current town plan was set down by the monks of Peterborough abbey) and the first recorded house on the site was built in the 16th century (a grand mansion for the Orme family), although the current building dates from 1816. It was the town house of newly-weds, Thomas and Charlotte Cooke. In 1856 the Priestgate mansion was sold to the 3rd Earl Fitzwilliam who allowed it to be used as the city's first hospital, the Peterborough Infirmary, from 1857 until 1928. This impressive Georgian building became the museum in 1931 and an art gallery was added in 1939.
Many of the original Georgian features can still be seen today, as can traces of its use as a hospital - as part of the recent redevelopment, the original operating theatre has been restored and visitors will be able to visit it for the first time (the only one of its kind in the country)!
The Museum and its collections are owned by Peterborough City Council and are managed by Vivacity Culture & Leisure, a registered charitable trust.
Venue Type:
Museum, Historic house or home, Gallery
Open Tues-Sat 10.00-17.00
Sundays – 12noon – 4pm
Bank Holidays – 12noon – 4pm
Mondays (School holidays only) – 10am – 5pm
Closed Christmas Day, Boxing Day, New Year's Day & Good Friday. We are closed Mondays during term time and only accepting pre-booked groups.
Free admission
Admission charges may apply to special exhibitions or events.
The Museum is in Peterborough city centre, a very short walk (a minute or two) from city centre shops and the Cathedral. It is also a two minute walk from the bus station. Peterborough train station is on the East Coast mainline, and the Museum is a short walk (less than 5 minutes) along a signposted route from the station. Peterborough is conveniently located just off the A1. Follow signs towards the city centre and use city centre car parks. There is limited disabled parking available on-site.
The collections housed at Peterborough Museum and Art Gallery can be seen on display in the permanent galleries, in temporary exhibitions or by arrangement to view from the reserve collections.
There are over 212,000 objects, which have been collected over 130 years, now in the care of Peterborough Museum and Art Gallery. In 1968, the museum and its collections were presented to the City of Peterborough by the Museum Society (founded 1871, as the Peterborough Natural History Society and Field Club).
The collections cover a great many subjects and some are of national and international importance, such as the Norman Cross Prisoner-of-War Craft work, the Jurassic marine reptile fossils, finds from Roman Peterborough and the original manuscripts of the famous poet John Clare.
Collection details
Archaeology, Archives, Coins and Medals, Costume and Textiles, Decorative and Applied Art, Fine Art, Land Transport, Literature, Maritime, Medicine, Music, Natural Sciences, Personalities, Photography, Science and Technology, Social History, Toys and Hobbies, Weapons and War
Gas, Guns, Carbolic and Chloroform…
- 11 — 12 October 2014 10am-5pm
As you arrive for your timed tour you will be given a service book for a named soldier, before being taken to the trenches. There you will learn about life on the front before being 'wounded', then taken on your tour around the Museum to themed areas to experience the stages of treatment undergone by injured servicemen a century ago, from the casualty clearing station to the field hospital, then back to England for an operation. You will finally learn in the recovery area the fate of your serviceman and how he fared after his treatment.
Suitable for
- 7-10
- 11-13
- 16-17
- 14-15
- 18+
£6.00 adults, £4.00 children/concessions. Pre-booking recommended as spaces for each tour are very limited. For more details and bookings call 01733 864663.
Getting there
The Museum is in Peterborough city centre, a very short walk (a minute or two) from city centre shops and the Cathedral. It is also a two minute walk from the bus station. Peterborough train station is on the East Coast mainline, and the Museum is a short walk (less than 5 minutes) along a signposted route from the station. Peterborough is conveniently located just off the A1. Follow signs towards the city centre and use city centre car parks. There is limited disabled parking available on-site.
- About
- | Collections
- | Events
- | Map


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JB Reed/Bloomberg News
News about Dollar, including commentary and archival articles published in The New York Times.
Chronology of Coverage
Sep. 25, 2014
The dollar extended its new reign as the preferred currency for global investors, helped by healthy data on growth and signals from the Fed that it will soon stop its bond-buying program. MORE
Aug. 28, 2014
Op-Ed article by policy expert Jared Bernstein calls on government to drop America's commitment to maintaining the dollar as the world's reserve currency; argues that what was once seen as a mark of American success has become a burden, undermining job growth, pumping up budget and trade deficits and inflating financial bubbles. MORE
Apr. 2, 2014
Many enthusiasts are working to see the $2 bill flourish, potentially quixotic labor as Americans overwhelmingly treat $2 notes as keepsakes or remain skeptical of their legitimacy; New Yorker Heather McCabe is on a one-woman mission to revitalize the quirky greenback through deliberate casual use; there are one billion bills in circulation but it has always lagged behind the $1 bill. MORE
Feb. 9, 2014
Jeff Sommer Strategies column; chronic problems flaring up in financial markets have not damaged exalted status of dollar; familiar pattern is back in currency markets, that being when world's financial system runs into trouble, position of dollar as most crucial currency becomes more formidable. MORE
Oct. 16, 2013
Eduardo Porter Economic Scene column observes for all the dysfunction on display in Washington, hand-wringing is overwrought; says it is inevitable that the dollar will gradually lose its position as the world's monopoly reserve currency, but barring true act of default, it will not happen anytime soon. MORE
Oct. 11, 2013
Floyd Norris High & Low Finance column notes that United States is one of only a few nations with enough credibility to borrow from foreign investors in a currency it can print, and under laws it can change; argues that this key advantage would be jeopardized should United States default on its debt, price that is far too great to pay over health care dispute. MORE
May. 26, 2012
Treasury Department announces that China has made progress in allowing its currency to rise against the dollar, declining to accuse the nation of manipulating its currency to gain a trade advantage. MORE
Apr. 25, 2012
Zimbabwe's adoption of the United States dollar in 2009 in order to stem inflation has led to the surprising quandary of a shortage of change for dollar bills; due to high shipping costs, Zimbabwe has difficulty importing coins, and because for many Zimbabweans a dollar is a large sum of money, the shortage of coins has become a national headache. MORE
Apr. 15, 2012
Chinese government announces that it will allow the renminbi to vary more in value against the dollar during each day's trading, but gives no hint that it will accept the Obama administration's demands to allow the currency to show a longer-term trend of appreciation against the dollar. MORE
Jan. 19, 2012
Iran's currency, the rial, falls to its lowest level ever against the US dollar in unofficial foreign exchange transactions in Tehran. MORE
Nov. 12, 2011
European debt troubles threaten to slow the momentum of the fragile recovery in the United States; although American financial institutions have taken steps to protect themselves from Europe's woes, likely slowdown abroad could damage consumer and business confidence in US and strengthen dollar, making US exports less competitive; economists say Europe's troubles would need to worsen significantly before putting the US economy at risk of a new recession. MORE
Nov. 8, 2011
Eduardo Porter Editorial Observer rejects argument for returning to gold standard championed by many conservatives; suggests that pitch to replace the dollar with gold is driven by ideology and profit, and would not benefit the economy. MORE
Nov. 6, 2011
House Republican David Schweikert has introduced a bill that would phase out dollar bills for coins; Government Accountability Office study suggests that government could save about $5.5 billion over 30 years if it phased out dollar bills, which last about three years on average, and replaced them with dollar coins, which can circulate for three decades before they become worn out. MORE
There are no additional abstracts to display.
Buoyant Dollar Recovers Its Luster, Underlining Rebound in U.S. Economy
The dollar extended its new reign as the preferred currency for global investors, helped by healthy data on growth and signals from the Fed that it will soon stop its bond-buying program.
September 25, 2014, Thursday
MORE ON THE DOLLAR AND: United States Economy , US Dollar (Currency)
Dethrone 'King Dollar'
America can't afford to maintain the world's reserve currency.
August 28, 2014, Thursday
A Chinese Gold Standard?
With a balanced budget and a gold-backed currency, China's economy could become even more formidable.
July 25, 2014, Friday
MORE ON THE DOLLAR AND: Currency , US Dollar (Currency) , International Trade and World Market , Economic Conditions and Trends , Gold Standard (Monetary) , Bretton Woods Agreement , China , Renminbi (Currency) , Golf
China Relaxes Controls Over Exchange Rates
China said it would permit banks to set their own exchange rates for the renminbi against the dollar in deals with clients, in a step to relax controls to make the currency more market-driven.
July 3, 2014, Thursday
MORE ON THE DOLLAR AND: US Dollar (Currency) , Renminbi (Currency) , China
In BNP Paribas Case, an Example of How Mighty the Dollar Is
Being the holder of the world's reserve currency gives the United States surprising power over things that might seem unrelated to finance.
July 3, 2014, Thursday
MORE ON THE DOLLAR AND: Justice Department , United States International Relations , Embargoes and Sanctions , BNP Paribas , US Dollar (Currency) , Banking and Financial Institutions
Two Dollar Bill Is Oddity, but Some Love the Tender
One billion are in circulation, but it has always lagged in popularity behind the $1 bill.
April 2, 2014, Wednesday
MORE ON THE DOLLAR AND: US Dollar (Currency) , Gschaar, Myrta , McCabe, Heather , New York City
Essay: The Real Competition to Virtual Currency
Bitcoin and its peers have so far failed to gain wide acceptance because the current monetary system works very well and is itself adaptable.
April 1, 2014, Tuesday
MORE ON THE DOLLAR AND: US Dollar (Currency) , Bitcoin (Currency)
Q&A: Why the Dollar Remains the Reserve Currency
The world still clamors for dollars and there is no sign this will end, says a Cornell University professor. Even in financial turmoil investors run for cover — right back into the arms of the dollar.
March 26, 2014, Wednesday
MORE ON THE DOLLAR AND: Prasad, Eswar S , Cornell University , Federal Reserve System , Renminbi (Currency) , Government Bonds , US Dollar (Currency) , Euro (Currency)
Venezuela Takes Steps to Ease Curbs on Currency
Trying to curb a ballooning black market, the government said it will ease currency controls to bring down the cost of the dollar.
March 25, 2014, Tuesday
MORE ON THE DOLLAR AND: Venezuela , International Trade and World Market , Demonstrations, Protests, and Riots , Caracas (Venezuela) , Currency , US Dollar (Currency) , Economic Conditions and Trends , Black Markets
Why the Dollar Endures
The U.S. currency's wide appeal owes much to the weaknesses of the global monetary system.
March 22, 2014, Saturday
MORE ON THE DOLLAR AND: Banking and Financial Institutions , International Trade and World Market , US Dollar (Currency) , Currency , United States Economy
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