text:
Write Review
Compare Department Stores
Sears Dryers
out of
, based on
ratings and
reviews & complaints.
Dear Valued Customers: My name is Brian and I work for the Sears Cares Executive Escalations team. We want you know we are here for assistance. If you have any questions, concerns, or current problems you are experiencing with Sears please contact my office. We can be reached via email at firstname.lastname@example.com. In your email please include your name, phone number and an outline of your current issue and we will contact you directly. We appreciate your business and we look forward to hearing from you soon.
Most Popular
More Options >
More filter options:
Customer Service
Repair Service
Product/Service Quality
[+] Share this page
Kenmore Elite Oasis HE Washer and Dryer
Posted by
HUFFMAN ESTATES, ILLINOIS -- Regarding Kenmore Elite Oasis HE Automatic Washer model # 110.28062800 and Dryer model # 11078062801.
This is how my complaint went about this no good set that we paid $ 2074.03 for. BUYER BIG TIME BEWARE.
Dear Mr. [snip],( President and CEO ) April 9, 2012.
On December 26, 2008 we purchased the Kenmore Elite Oasis HE washer and dryer mentioned above. We paid $2074.03 out the door for the set. We were told they were the top of the line best set out there for our needs ie doing a lot of laundry for a family of 4. The dryer began giving us problems by February of 2009 with different codes coming on the panel. Sears sent service out to check it and the dryer was replaced. In April of 2009 had to call Sears again on the brand new dryer the codes started coming on the panel service comes out and their comments were " CK operation and connections to control unable to verify problem. Service came back in July of 2009 and the Technician comments this time were " Unable to diagnose : was unable to duplicate complaint at this time. Checked air and temp. OK." The request for service both times were because a load of laundry had to be dried three times in order for it to be completely dry, again with codes coming on the panel. Finally in February of 2010 the clothes while drying a short period of time were too hot to touch, I am thinking this cannot be safe. I call Sears and am informed that it is no longer under warranty. The warranty ended with the first dryer in this house which meant the two years was up in December. Not February when the dryer was replaced with a new one. I figure I am not going to pay a high service call along with parts to fix it. I just watched it close so the clothes would not catch on fire and basically lived with it.
Now my washing machine is junk too. It became so loud while in any cycle and the spin cycle was louder yet. Under the machine I find this oil ring made when the tub was in the spin cycle, photo's enclosed. Thank god that was on tile and with a little rubbing it came off. And right after that the machine started to leak warping my floor molding next to it, it was a mess to say the least. I called Sears about my washing machine making loud noises back in October of 2011 and I was told no longer under warranty. The beginning of January of this year I call Sears again to see if maybe the cost would not be so much to fix the washing machine and they then told me the warranty had just expired and had no record of me ever calling in back in October of 2011.
I started looking online in November of 2011 to see what people were saying about the washer and the set, just to see if maybe this was just my bad luck, I was shocked to say the least there are thousands of complaints about the washer and dryer. Complaints dating back to 2005. Many unhappy customers who had pretty much the same issues when it came to codes on these panels etc. I start getting warranty stuff from Sears on the washer as I said so I look again in January what kinds of issues and problems the public has had. And today some more research. OMG it is crazy, many more consumers complaining. Enclosed you will find copies of some of what I found. Scary. I cannot believe we paid $ 2074.03 for a brand new top of the line washer and dryer, with the dryer being replaced within two months, and they have both failed all within 3 years. We have now purchased a brand new washer and dryer from Best Buy. The Sears set is sitting in our garage when asked if we wanted it hauled off our answer was NO. I need this set as proof of the hell we have gone through owning an expensive washer and dryer from Sears.
To resolve this problem, I would appreciate my money back and for Sears to come and pick up these machines and study them, figure out what is going so wrong with this brand. Copies enclosed as stared above, along with receipts. Also you will find an extra letter on more of Sears products that have failed for us. I do not know what this company has become but I am not going to settle for a washer and dryer set failing so badly in such a short period of time. IT IS NOT RIGHT. I have to add, my mother had a Sears washing machine for 35 years. It started rusting in places but worked perfect NEVER SERVICED. Do you know what did it in??? Water in her basement after a bad spring snow melt. And I have to mention this also... She still has the same Sears Garage Door opener installed in 1973. Same controls that are now held together with black tape. Has never had it serviced. My point Sears used to be good. It was a household name that meant something. You could depend on Sears for everything and trust it to last. Maybe not for 30+ years in today's world but a little better than 3 years.
Today's Date April 27, 2012 I got a call from a representative from Sears two days ago on behalf of Mr. [snip] as he will not respond himself, I was told. So very sorry about all of this but unless Sears comes out to repair and repair and there are service calls and service calls there is nothing they will do about this. Whereas if there were techs out at our home constantly the machines would have been replaced. I ask how come there is no record of my calls on the washer?????? She could give me no answer other than sorry.
Was this review helpful?
Read 4 Replies
Add reply
Review Link:
User Replies:
AtYerService on 2012-04-27:
Please post some of these photos so we can have a look at your problems.
KevinTX on 2012-04-27:
As I tell everyone on this forum, Sears is very good at responding to THIS forum, so kudos for posting this very well written review. We too had issues with our Sears products (incl. washer, tractor, 19.2V batteries etc..) and in EACH case, Sears has come through and helped us. They DID repair our washer even though it was NOT under warranty. A $1000+ repair cost me under $200.
Kudos to you for keeping the units.. smart move, Maybe Sears will take you up on the offer since their many techs were unable to fix it... shoot, maybe Consumer Reports would appreciate the units :)
Good for you, and hang in there. I wouldn't hold your breath for the $, as Sears needs every dollar they can count to stay out of the black.. all of these complaints certainly can't help. I learned that Sears appliances, are actually Whirlpool and a few other brands... I think THAT is where Sears went wrong. Re-branding other manuf' brands that apparently were NOT up to Sears' standards and now Sears is paying for it.
SearsCare on 2012-04-30:
Dear waoufcons,
My name is Stephanie L. and I am with the Sears Social Media Escalations team. We regret to hear about the frustrations you have been through surrounding the multiple repairs on your Kenmore Elite Oasis washer and dryer. Your concern is understandable when it comes to the life span, our appliances do come with a 1 year manufacturer warranty. To better understand your situation and to go over whether you had additional coverage or not we would like to contact you. At your convenience please contact our office via email at firstname.lastname@example.com and a dedicated case manager will contact you directly. In the email, please provide a contact phone number and the phone number the washer and dryer was purchased under (if different than the contact phone number) and we will call you directly. Also, in your email, please provide your screen name waoufcons you used to post on this site, for reference to your issue, and we do look forward to talking to you soon.
Thank you,
Stephanie L.
Social Media Moderator
Sears Social Media Support
MrsSears on 2013-06-22:
Same piece of junk dryer! Had numerous service calls, no fix.
Close comments
Add reply
Sears Bad Warranty, Customer Service and Products
Posted by
HOFFEMAN ESTATES, ILLINOIS -- My name is Shanika Case# 6012378. I am appalled by the lack of customer service at Sears from the local store to the representatives over the phone and managers from the executive office. I spoke to a case manager by the name of Ikhlvs [snip] who for starters barely speaks English. He is the rudest person I've spoken to in the last month from Sears. This case manager not only falsified his remarks in regards to my dealings with the 3 technicians that came out to my house and left me with broken appliances still and tried to persuade me to pay for services that weren't rendered.
He also bluntly told me that my service wasn't important and that he has better things to do. I spoke to a Supervisor by the name Alicia who promised she would call me back and now she is unavailable at all times. Now they are giving me more of a run around. Voice mails..."she's not available right now"..." Just the worst EVER! I bought a full high end (SUPPOSEDLY) laundry appliances less than a year ago and is still under the manufacture warranty as well as the extended service plan. The appliances were over $2,000 was all Kenmore. It has taken Sears so far over 4 weeks and I still do not have a repaired washer and dryer. Iâve spent hours on the phone with them trying to get a simple repair. I was promised numerous times that someone would call me back within a certain amount of time and not once did they ever do so. They are the most incompetent people ever. First they sent a repair guy out and he couldn't even figure out how to turn the washer and dryer on to see if it worked. After I showed him how to do that, he said 'yes, washer and dryer doesn't work". He said he had to order parts and that I would have to pay for them and the travel expense. I declined not to order the parts because washer/dryer is covered under warranty, the technician became angry and demanding I had ask the gentlemen to leave. After many more hours, (I'm serious about that, hours!!) of phone calls and unfulfilled promises later to the national headquarters and Iâm still without working appliances. I feel that Iâve made a legitimate complaint to Sears about the conduct of a Sears employees via phone and that was dispatched to my home to perform maintenance on my washer and dryer and they still display lack of responsiveness and lack of accountability.
Today is October 12, 2012 and here I m still fighting with Sears for justice. After months of leaving messages waiting for the supervisor Alicia [snip] to call me back I finally was able to speak to her on today which she acted like to have no memory of our original conversation. Ms [snip] was supposed to be researching and attempting to collect the receipt for my purchase. When I asked Ms [snip] if she could tell me what resource she done and what location she attempted to contact(even though the warehouse/Outlet) is closed, she provided me with a number and said she do not know what store that number is for. Bottom line she has not attempted to verify any information or assist me. When I cough her in her lie she begin to get angry and started to repeat things about the technician coming out. Sears is a freaking joke and I am not stopping.
Was this review helpful?
Read 3 Replies
Add reply
Review Link:
User Replies:
SearsCare on 2012-10-15:
Hello s_mcgrone--
We apologize for any frustration you have experience about your Kenmore washer and dryer. We have forward you questions and concerns to your case manager for further assistance. Thank you for being our Sears customer.
Thank you,
Robert B.
Social Media Moderator
Sears Social Media Support
Jeff Smith on 2013-02-25:
My wife and I have also been loyal Sears customers. Given our last Kenmore washer/dryer lasted 19 years and a garage/shred full of Craftsman tools, its been a family tradition. Seven months ago, purchased new washer and dryer and watched a dysfunctional company at work: sales doesn't communicate with the warehouse which refuses to communicate with those who deliver product. In short, heartburn and missed delivery appointments. Surprisingly, the washer broke and witnessed the same travesty again. Repairman shows up a week later without the diagnosed part. Orders part, but it never arrives at our home. A week later, find part won't ship for a month. To their credit, Sears offers to replace washer machine, but just like seven months ago, they make delivery appointments they fail to follow up on. We call "Customer Service" and they can't seem to communicate with the warehouse or the delivery entity. In the end, we spent $2,400, contacted Sears customer serice and still have to visit the Laundromat. My Kenmore Complaint Record is 6376280.
Don on 2013-08-15:
Approximately a year ago we purchased what we considered an expensive bed from Sears home store in Kelowna BC. When you delivery people delivered our new bed and took our 10 year old bed away, we told them that bed was a great bed for 10 years and they said âThese new beds will never last 10 years!â
It didnât, the first bed we purchase from Sears for $1551.00 lasted 3 months and it started sagging in the middle even though we are not huge people. Sears sent out a furniture medic and he agreed it was crap and Sears replaced it with one for $2237.00 which we had to pay the difference on. This one lasted LESS THAN ONE MONTH and the sides on both sides started to collapse. Sears replaced that one for $1411.00 which we got money back from the other one. The bed lasted less than 6 months and the sides were already collapsing and the middle and both sides were starting to sag and for this kind of money there is no way we were putting up with that.
On June 9 of this year Sears delivered what they call their Eleoquence bed for $1583.00 , which we had to pay more for and it is a TOTAL PIECE OF CRAP as it feels like you are sleeping on a bed that is 20 years old instead of an expensive bed 4 months old. It has gone really soft and it just feels cheap, cheap, cheap and is worse than our 10 year old bed that started all of this.
The new manager that they have at the Home Store in Kelowna is as useless as these beds are as even though after talking to customer service and listening to all of their lies they told us, this manager wonât do anything as he is afraid for his new job he just got and doesnât want to rock the boat. So we are just being totally ignored.
We now want all of our money back and Sears can come and get this crappy bed out of here and we will purchase one from Sleep Country, which we should have done to start with. Any one that purchases a bed off of Sears is nuts!
We are sending this to the BBB and all the complaint boards on the Internet and if that doesnât get Sears to honour their commitment to us, we will definitely see them on TV and in Court!
Close comments
Add reply
Solid As Sears... No Longer Holds True!!!
Posted by
March 12, 2012
Mr. Louis J. DâAmbrosio
3333 Beverly Road
Hoffman Estates, IL 60179
Dear Mr. DâAmbrosio,
We are writing to you to express our extreme disappointment in our shopping experience with Sears. Growing up, the popular slogan in both our households was âSolid As Searsâ. Unfortunately, we do not feel this way any longer. On December 17, 2011 we purchased four new appliances totaling $4700.00. The merchandise was delivered on 1/6/2012. On 2/22, the dryer stopped working on our Kenmore stacked washer/dryer unit. We contacted Sears immediately and they agreed to exchange for a new unit. The delivery was scheduled for 3/3 but on the morning of the 3rd, Sears delivery called and said the unit was defective and the delivery would have to be on Monday, the 5th. On the 5th, the new unit was delivered but unfortunately, the washing machine did not work properly. We immediately contacted Sears and the third unit was scheduled for 3/10. On 3/7, we received a call that the unit would not be available until 3/13. Okay, not so bad a few days later! On 3/10, we received four phone calls saying our replacement unit would be delivered on 3/13. Great.....imagine my surprise when five minutes later, Sears called back to say there was a problem with 3/13 delivery and now it would be 3/20. 6 WEEK OLD UNITS BREAKS ON FEBRUARY 22ND AND WE HOPEFULLY WILL RECEIVE A NEW, WORKING UNIT ON MARCH 20TH. SOMETHING IS NOT RIGHT WITH THIS PICTURE! When we phoned Sears delivery to clear up the confusion, we were told this unit was being held up by the manafucter and it wasnât Sears fault! The unit is a Kenmore and Kenmore is the Sears brand so this remains a confusing point why Sears is not responsible for making a defective product! We then called our salesperson at the Edison Mall in Ft Myers, David Shapol, who has been extremely consciencous and professional through this entire fiasco. Obviously, he understands the mantra âkeep the customer happyâ! He suggested we contact Sears Solutions in hopes to resolve this issue. After several calls and many hours on the telephone to Sears Solutions and Sears Delivery, we were told by all there was nothing anyone could do to speed up the delivery or to guarantee 100% that the product we are scheduled to receive on the 3/ 20 would in fact be delivered without another delay! On 3/10, we contacted the Edison Mall store manager, Jonathan Cannon, in hopes that he could assist us but to date I have not heard back from him.
Through all of this confusion, both my husband and I were treated in a totally unacceptable and unprofessional manner by your Sears team of service representatives. We were hung up on more than once when questions couldnât be answered by them as well as they refused to give their ID numbers or last names. Each time, we requested to speak to a supervisor, we were told there wasnât one available or âI am the best you are going to getâ. Each time we asked if we could be compensated with a discount for being asked to wait ONE MONTH for a unit that works, we were told we would be receiving a $50.00 gift card in the mail. It has cost more than $50.00 to drive back and forth to do our laundry over the past weeks! We have kept a log of all the dates and the representatives we have spoken to should you want this list. We did make the mistake of paying for this merchandise in full immediately on a Sears charge card or we are positive this problem would have been resolved immediately. We can appreciate appliances having manufacuring issues but will not tolerate unprofessional and rude behavior on the part of customer service representatives. We understand you are the CEO of a very large corporation and we are only two customers who spent $4700.00 in your store. We also understand that we have not been singled out to be treated with such unprofessional customer service and if this has been done to us, it is being done to others. We understand as the CEO, one of your roles is to develop new distribution as well as maintain existing distribution and not to deal with the day-to-day at the customer level, however; in the end if the customer doesnât walk through the door and make a purchase, sales are lost and storesâ end up closing. Even with the challenges Sears has been faced with of late, my husband and I held to our belief that Sears was a reputable retailer. Today, we donât feel that way and you have just lost two customers! What a shame âSOLID AS SEARSâ is no longer a valued slogan!
Sincerely yours,
Cynthia Calabretta
Demetrious Gardelis
Was this review helpful?
Read 5 Replies
Add reply
Review Link:
User Replies:
tnchuck100 on 2012-03-12:
"I am the best you are going to get". - Unfortunately that is probably the most accurate statement you will get from any Sears representative.
If I were you I would send it all back. Get a refund and go to a local appliance store that would really appreciate your $4,700.
Obviously Sears couldn't care less about you now that they have your money.
Good luck with whatever you decide to do.
Venice09 on 2012-03-12:
Sears does not manufacture Kenmore appliances, but they are ultimately responsible for the finished products.
You tried your best to remain loyal to a business that served you well in the past. The problem now is that Sears is simply incapable of living up to its previous reputation. I believe there is very little the employees (including managers) can due to resolve customer issues. They are just following orders and hoping they still have a job tomorrow.
Of course, that doesn't help you, other than to consider it a learning experience. I would suggest requesting a refund, but I have no confidence you will ever see it. I'm sorry this was such an expensive lesson, and I hope something good comes out of it.
2cent-er on 2012-03-13:
UGH! lot of stress. Sears is 'big daddy' with these appl manf'. weird they couldn't pry out a repl unit for you...see if [since you've had so much agita with this]if they'll send a tech out when new unit is delivered. you may have other prob that caused the original dryer to fail. ie; vent, electrical, etc. he'll be able to tell-you don't want to repeat this nightmare. this is a perfect example of why-all these manf'-need to have someone who'll stay on top of a complaint that reaches this level, and followup as it progress' through their bureaucracy. Sears has the Care thingie but unless they're willing to stay totally involved, what's the sense. yeah! it's $$ but the alternative is lost sales. ain't that why they're all in biz-move today's AND tomorrow's products?
SearsCare on 2012-03-13:
Hi cinzia,
After coming across your posts here, I wanted to reach out. My name is Scott and I'm part of the Sears Cares social media support team. Please accept our sincere apologies for all the delay, inconvenience and aggravation your delivery has caused. Without any doubt, multiple setbacks and delays like this would indeed be most frustrating after such a major purchase. Our team would like to look into what's causing this delay and oversee the process for you to ensure you receive your items. At your convenience please contact our office via email at firstname.lastname@example.com and a dedicated case manager will contact you directly. In the email, please provide a contact phone number and the phone number the appliances were purchased under (if different than the contact phone number) and we will call you directly. Also, in your email, please provide your screen name (cinzia) you used to post on this site, for reference to your issue. We do look forward to speaking with you soon.
Thank you,
Scott J.
Sears Cares Social Media Support Team
Gav M. on 2012-06-02:
We have an extended warranty for our Sears Kenmore Oasis washer. We paid 250.00 for the extended warranty when we bought it in 2007 and another 151.00 when we extended it last Jan. The washer started leaking and we called for service. Sears sent All Valley Appliance heating and Air conditioning. To start with the guy (Igor) was rude. He lifted the washer propped it up with a gallon jug I had on the floor and put his head under the washer (very unsafe), he then told me HE needed something to lay on expecting me to give him something I guess, I just looked at him he was angry and he went to his truck and got a small rug, looked underneath and determined that the bearing seal kit was bad and he would have to order parts. He went on to describe the Kenmore Oasis as the worst washer and they always break. The force in which they spin is too hard on the intricate parts over time. Not to mention it sounds like a helicopter landing in out garage during the spin cycle. I agreed as the internet is peppered with complaints re: Kenmore Oasis. Five days later after hearing nothing we called All Valley and were told that Sears should have called us by now. We called the warranty dept. and were told everything from we would be getting a replacement washer, to "the broken bearing seal kit is due to over loading" as described by THE TECH!! They are not going to honor the warranty because HE is the expert... WOW! Somebody is lying. We are a family of two the washer has never been overloaded.I have never loaded near the equivalent of 28 LX tee shirts in to this washer (as touted by the selling points of this washer) The tub barely fills half way with water without clothes in it and does not get clothes clean anyway. The force at which the washer spins is responsible for the damage and that is what he said to me! All Valley Appliance and Sears are a rip off to the consumer! Somebody needs to start a class action suit against Sears and or Kenmore. There are thousand of complaints on the internet. I appreciate YELP and I wish I had this same information in 2007 when I bought this piece of junk. After 5 hours on the phone, 10 calls and numerous disconnects with Sears we are being offered 200.00 off on a new washer. We consider that an insult. We are ready to walk away from our 40 plus year relationship with Sears and cut up our credit card, no more auto service as well. Somebody needs to do something for us. Is Sears interested in keeping us as a customer
Close comments
Add reply
What a Nightmare!
Posted by
ONLINE, OHIO -- I will never, ever, ever order any major appliances from Sears.com ever again. I ordered a washer and dryer because the price was right. Unfortunately once I placed the order, the nightmare began. First of all, they never had my phone number correct in their system. It may have been a typo on my part since I ordered it online, however after I called them 20 times and they couldn't look up my information by my phone number because it was incorrect, you think they would have corrected the issue, but no, every single time I called customer service they had to ask me for further information because they could not locate me in the system. I asked them multiple times to correct it, but they never did. They were supposed to have the delivery center contact me the night before delivery to schedule a time...however, that never happened due to my incorrect phone number on file. The first day they were scheduled to deliver, no one even showed up. I was livid. Trying to get help over the phone was a whole nother story; Very heavy, thick accents, extremely difficult to understand what they were saying.
After the delivery was a no show the first day, I had to contact customer service to try to reschedule it for the next day. I asked them to correct my phone number, as again they reassured me someone would be contacting me that evening to schedule a delivery time frame for the next day. Never got a call. I waited all day long for the delivery to show. I kept calling to check and see what was going on as my estimated delivery time was bumped back hour after hour. They would say the delivery truck was on stop 8 and I was stop 9. However after a few hours I knew this not to be true. I called again and was informed that the driver was running behind schedule and was on his way. I hung up and then was contacted by phone saying the driver would be arriving in a half hour. He never showed up! I called customer service again and the representative told me he was on stop number 8! After they told me they were already on their way to my house. For some reason I was also disconnected multiple times after being put on hold and this didn't happen just once, this happened multiple times that I called.
Come to find out the delivery truck "broke down". No one bothered to call me at all. At 9:00pm at night, a representative informed me that the truck broke down and that I had to reschedule my delivery AGAIN! I set it up for 2 days and yet again they informed me that someone would be contacting me to set up a delivery time frame. I asked them to please please please change my phone number on file because I hadn't been receiving any calls. What do you know? No one called. I had to end up calling them again to make sure I was scheduled for a delivery and to find out the time frame. The delivery person FINALLY showed 10 minutes early. He was very abrupt and not very friendly. He informed me that I would have to be connecting the washer and dryer myself as he was not scheduled to do so.
All in all terrible, worthless service. I did manage to get (2) $50.00 Sears gift cards out of them for all my troubles which I will be using IN STORE. I will NEVER order from them again.
Was this review helpful?
Read 9 Replies
Add reply
Review Link:
User Replies:
Venice09 on 2012-02-01:
This is exactly why Sears is losing customers. Who in their right mind would put themselves through that again? Their repeat business must be nonexistent at this point.
tnchuck100 on 2012-02-01:
Good review. You are just one of many who have been treated this way.
It is almost inconceivable the number of complaints Sears has accumulated on this site alone. And this is just one complaint site of many. The complaints here represent only the tip of the iceberg. For every complaint posted online there are probably 100 more dissatisfied customers that never said a word.
Sears has got to have the absolute worst delivery, repair and customer service on the planet.
trmn8r on 2012-02-01:
Outstanding review, horrendous customer service.
At Your Service on 2012-02-01:
I agree that dealing with them directly would have saved a lot of problems, including a good dialog as to the setup and requirements of wiring and connecting water lines. Many delivery drivers are not able to connect such unless certain criteria are met.
Dynamo011 on 2012-02-01:
Sounds like a rough time. I can understand that sometimes a delivery route can fall a bit behind schedule or other things (like a breakdown) can happen, but the total lack of communication on their part is unacceptable.
clutzycook on 2012-02-01:
Par for the course for Sears it seems.
Churro on 2012-02-01:
I agree Clutzy but you'd think out of sheer desperation somebody at corporate would fly up the idea hey guys let's quit pissing off the customers and see how that works.
Anonymous on 2012-02-01:
You'd think that Churro, but sadly Sears doesn't see it the same way. It is disappointing and sad.
SearsCare on 2012-02-07:
Dear hellomellowyellow19867:
Please accept our sincere apologies for the problems you encountered getting your washer and dryer delivered. This is not the type of service that you deserve nor the type of service that Sears has been long known for. My name is Susan with Sears Social Media Support Escalations team. We certainly understand your frustration with trying to get your phone number changed numerous times and would like to speak with you regarding the treatment you received with this delivery.
At your convenience, please contact our office via email at email@example.com so you don't have to continue to be frustrated by this. In the email, please provide a contact phone number and the phone number the washer and dryer was purchased under (if different than the contact phone number) and we will call you directly. Also, in your email, please provide the screen name (hellomellowyellow19867) you used to post on this site, for reference to your issue, and we do look forward to talking to you soon.
Thank you,
Susan R.
Social Media Moderator
Sears Social Media Support
Close comments
Add reply
The Worst Customer Service Ever
Posted by
COQUITLAM, B.C CANADA -- Let me start by saying I have never dealt with a more difficult company in my life.
On June 25th, 2009 I went into Sears and purchased a Kenmore stacking washer & dryer (apartment size). While in the store the sales person Ken seemed to know what he was talking about, he explained about the type of soap to buy, and he sold me the required Bits and Pieces. I picked up hoses and he told me I didn't need them as the hoses come with the washer.
I gave Ken all of the delivery information and two contact numbers my cell phone number and my mothers home number as I was moving into a newly constructed building and the door buzzer had not been installed.
The delivery date was scheduled for July 3rd, between 8:00am and noon. I waited for their arrival until about 2:00pm then called Sears to inquire why they hadn't been delivered my washer & dryer and was informed that they had been to to my address at 8:00am and no one was home. I stated that I hadn't received a call on my cell nor had my mother. Sears informed me that they had attempted to phone me on my cell phone and they had also tried to contact my mother by phone and did not get answer so they left and message with reception. (What receiption I live in a condo). I checked again with my mother and she was home and had not received a phone call from Sears. I found out that the sales person had written down the wrong cell phone number.
Hear we go. I asked that they return to my address and deliver the washer & dryer as promised, as this was not my fault! I found out very quickly they were not prepared to return and make the delivery as promised on July 3rd they were however willing to set-up another delivery date (isn't that nice of them). I explained to her that I work and that I had taken the day off in order to be available for the delivery. Even though I explained my position to this woman several times, that I worked and the only time that I would be available to except the delivery would be on the following weekend. She said that they could not deliver my washer & dryer until the end of JULY. Feeling totally unheard and realizing that this was not about customer satisfaction but what was best for Sears, I started to get angery that's when she hung up on me.
I phoned the store and found out that without my consent a delivery date was set up for JULY 8th between 5:00pm & 6:00pm (I work until 5:00pm and don't get home until 6:00pm).
The store was equally unhelpful and tried to convince me that I was wrong about the delivery dated because their records showed that the actual delivery dated was July 8th.
I finally got a commitment from them that they would deliver my washer & driver the following day Saturday July 4th the first delivery of the day. They showed up at 9:00am on July 4th brought the units up to my suite and promptly told me they couldn't install them because the hoses were to short and by the way these hoses are not recommend for condo's. They said I would have to go to a hardware store and buy hoses (the same hoses I had in my hand in the store) and set-up another installation date. They dumped the washer and dryer in my living room and left.
Again I phoned trying to get serves and express my frustration and was getting nowhere very quickly. I finally get hold of someone named Dave in there CUSTOMER I DON'T CARE DEPARTMENT and he was a bit more helpful and offered to credit me my delivery cost and give me some gift certificates, (Big Deal)I told him I would think about it, because I was considering returning the washer & dryer. He told me to call back when when I made a decision. A little while later I attempted to contact Dave only to find out that Sears has 3 call centers, and they have no way of talking to one another. I was informed that I would have to continue to phone the Customer Care line until I got the Brampton, Ontario call center. WHAT'S WRONG WITH THIS COMPANY!!!!!! (Oh don't raise your voice or you'll be told that they don't care for your tone of voice).
Stupid me; I bought the hoses and set-up another installation date and now have wasted 3 days, 2 of which were vacation days that I'll never get back.
When they return to install the units they informed me that the plug on the dryer was to short to reach the wall plug and that they would not be able to install the units until I have the wiring moved (in a brand new building) "I don't think so". The building manager came up and said that the wiring couldn't be and won't be moved and that they needed to figure out away to hook them up. THEY FIGURED IT OUT, THEY LEFT THE WASHER & DRYER IN THE MIDDLE OF MY HALLWAY IN FRONT OF MY FRONT DOOR SO THAT I COULD ONLY OPEN MY FRONT DOOR WIDE ENOUGH TO SLIDE THROW AND THEY WALKED AWAY. Here's the kicker I have yet to hear from Sears and I writing this July 23rd, 2009 a full 3 weeks later. FOR ALL THEY KNOW THE WASHER & DRYER COULD STILL BE SITTING IN MY FRONT HALL WAY.
In the end my building manager hooked-up the washer & dryer and moved then into there place. Without moving the electrical.
If you like stress, inconvenienced, and being treated with disrespect Sears is the store for you. I will never shop at Sears again and will continue to tell my story to anyone who may be considering buying anything from Sears.
I have a question for Sears and their investors how long do you think you can continue to provide this type of service and stay in business?
Was this review helpful?
Read 3 Replies
Add reply
Review Link:
User Replies:
Anonymous on 2009-07-24:
Wow you are a time traveler. Today is the 24th and you went there on the 25th!
HermanHearsHeartache on 2009-07-27:
Sears does not deliver on national holidays. You seem to be a liar
HermanHearsHeartache on 2009-07-27:
Wait, you're Canadian? You should have specified you were complaining about Sears Canada, since it is a different group than Sears Holdings in the US. You need to always specify you're Canadian so we can understand why you write things in such a strange manner
Close comments
Add reply
Very frustrating experience with Sears Delivery
Posted by
SAN DIEGO, CALIFORNIA -- My wife and I just moved to a brand new condo. On April 28, I went to Sears to place an order for a Frigidaire stackable washer dryer combo.
I paid cash and asked for a delivery at our condo schedule for Saturday May 6.
I remember asking specifically if I need to purchase any other part to complete the installation and the seller told me that I didn't need anything.
On May 6 at 1pm, two Sears delivery guys come to deliver and install the unit.
The unit was to be installed on the second floor in a closet.
One of the guy take a look at the closet and told us we need to buy a flexible vent pipe in order to install the unit.
First of all, I was surprised that they didn't carry this part in their truck. After all, they install units like these ones all day long.
I was also surprised that Sears didn't tell me about that when I purchased the washer/dryer combo two weeks ago.
The guy was kind of rough with us and trashed our nice place (We had to clean the carpet after he left).
He told us to go to Home Depot, get the missing part, and then call Sears Customer Service number to let them know that we have the part and then he would come back the same day to complete the installation.
The guy has guaranteed us that, as long as we get the part and call Sears before 5PM, he will come back before 6PM since he was working in the area all day.
So we immediately went to Home Depot, came back home 20 minutes later, called Sears and guess what? The guy never came back.
Talking with the Sears representative, I actually learned that, as soon as the guy went back to his truck, he notified Sears that the appliance had been delivered and that, because we were missing a part, he was not able to install it and someone would have to come back next week!
So the washer / dryer combo is sitting in the middle of our living room since Saturday. We can't move it because it's 400 lbs and my wife is pregnant.
I was really frustrated and called Sears again on Saturday to ask what was going on.
The lady told me that the delivery guys are not employed by Sears but they are contracted. She said she would fill a complain against this driver and she would make it up to us and someone else would come on Monday to complete the installation.
She said we would get a phone call Sunday after 6pm with our delivery time.
I never received this phone call. I called Sears again first thing Monday morning,
The lady tells me that her computer is showing that the item has been delivered and so she asks me why I am calling ! There is not a single note about how the driver screws the installation, left the unit in our living room and trashed the place.
This is totally unacceptable! With no doubt, this is the worst delivery and customer service experience I have ever seen.
I had 2 others deliveries this weekend (1 furniture store and 1 mattress store) and everything went smoothly. Nice and polite people who both made an inspection before they left to make sure they didn't do any damage.
I am very frustrated and for sure, I will never buy from Sears again.
Was this review helpful?
Read 7 Replies
Add reply
Review Link:
User Replies:
Anonymous on 2006-05-08:
It's hard to bear the suffering Sears cause's it's customers. Since you bought from an independent furniture and mattress store's maybe you can find a mom and pop shop that deals in small appliances. If you do ask about their warranty. Sear's
ranks up their with complaints on small appliances, and I don't think it's going
to change for the better. On the other hand your posting is a good alert. Some may raise their hands in support of you. Good luck.
Anonymous on 2006-05-10:
Here's some additional info. for San Diego residents though national user's can search google for their local Better Business Bureau.
or http://www.sandiego.bbb.org/
I use these sites and promptly look up the record of the company - quality and service.
Chickeewaawaa on 2006-05-16:
I feel your pain - read my run in with them! Seems like they like to use the "Sears contracts the deliveries out" excuse as a reason why they can get away with the crappy treatment in the delivery department - not to mention the rude, uncaring, unsympathetic, liars and incompetants they hire in the customer service department.
weasely on 2006-09-09:
I totally sympathize with your dilemna as I have an almost IDENTICAL story !!! Mine also involves a stack washer/dryer that has now been sitting in my living room for over 2 weeks. This company has the most inconsiderate, unaccomadating customer serice or delivery center I have ever encountered. They just don't care !!! Their philosophy seems to be that no one else's time matters -they will deliver and install only when they're good and ready!!
DianaSimonson on 2007-08-16:
I agree that Sears delivery is despicable. They damaged the doorway in our 150 year old home jamming a refrigerator through the wrong way despite instructions with pictures taped to the front of it. Inexcusable. Read more about that at http://www.vivaladata.com/searssucks.html.
mel mel on 2008-10-11:
I feel your pain, what happened to Sears?? customer servic??
I know see the readon Sears has the largest scratch and dent showroom ever !! makes since, sad but it does now! I think they should just have that store open as everything will end up there because the delivery company's Sears sub contracts out to do not give 2 licks about the Sears customers...SEARS PAY ATTENTION......!!
mel mel on 2008-10-11:
I feel your pain, what happened to Sears?? customer servic??
I know see the reaSon Sears has the largest scratch and dent showroom ever !! makes since, sad but it does now! I think they should just have that store open as everything will end up there because the delivery company's Sears sub contracts out to do not give 2 licks about the Sears customers...SEARS PAY ATTENTION......!!
Close comments
Add reply
Dishonest, Unprofessional, Mean, Despicable This Is An Understatement Of Adjectives What You Can Describe Sears
Posted by
HACKENSACK, NEW JERSEY -- I bought a dryer on July 12th, it was supposed to be delivered on the 13th . I rescheduled to be delivered on the 14th the because the tenant was not home nobody called or showed up. Since I had a bad experience with them since last year, I went to the store to cancel the order, and the sales representative said it is not our responsibility anymore, after the 13th you have to call customer solution.Then I realized why he was insisting on scheduling the delivery on the 13th, they are professional crooks. He put me on the phone for 25 minutes, it was the hottest day, when I dragged my 2 kids who wanted to go to the pool that day. So, I waited and waited to cancel my order and from one person to another we ended up the call based upon the warehouse specialist will call me but she never did.
I called the next day and was told don't worry, my order is cancelled and the refund will be shown within 6 business days. Here we are after 10 days, I just hung up the phone with them, I have been told that my item was successfully delivered, we are so sorry but we need to open an investigation. I said well can you send me a proof that you delivered the dryer, she said sorry, I can't.
At his point I am so angry, tired and frustrate. What if they don't give me my $778.00 back? The funniest thing is that the lady I spoke too at last, was asking to do a survey, and I said are you serious you have audacity to ask me that please put zeros on everything. I will never deal them again or step my foot at any location.
Company Response :
I saw your comment today and wanted to reach out to you to offer our assistance. My name is Liz and I am a member of the Sears Cares Escalations team. We apologize for the troubles you have encountered with your recent dryer purchase and the level of customer service you have received. We can truly understand your frustrations for not being refunded in a timely manner after the delivery was canceled. If you would allow us the opportunity, we would very much like to connect you with a dedicated case manager to further discuss your experience and ensure your needs are met to your satisfaction. At your convenience please contact our office via email at firstname.lastname@example.com so you don't have to be upset by this any longer. In the email please provide the best contact phone number or the number to which the dryer was purchased under (if different than the contact phone number) and we will call you directly. In addition, please include your screen name (coljon) in the email for reference to your issue. Again, we're sorry for any trouble we have caused and we hope to talk to you soon.
Thank you,
Liz R.
Social Media Moderator
Sears Social Media Support
Was this review helpful?
Read 0 Replies
Add reply
Review Link:
Sears Service Agreement- DO NOT BUY
Posted by
SAN ANTONIO, TEXAS -- My dryer stopped working so I immediately called SEARS to come out via the Sears Service Agreement. I paid 209.99 for the protection and it states it covers up to $500 dollars if they can't fix the appliance. The technician showed up on June 27, 2013 and stated I needed a new part and the part was $50 dollars more than they covered and I would have to pay that up front for them to order it.
So with the assurance the part would be at my home before the July 8 and I needed to call immediately to set the appointment up so they could come repair the dryer. July 8 came and I received an automated call saying that the part was on back order and I would receive a call on the 15th with an update. So needless to say being without an appliance for one week is horrible and now we are looking at 2 weeks with a maybe we will have the part. I called Sears and asked for the $500 dollars towards a new purchase as they pitched on the sell. I was told they have 21 days to fulfill the deal.
The 15th came and no call, so I called today and was told that part shows not to be available until mid August. So once again I asked for the $500 towards a new purchase since there is no way they fix my dryer before the 21 day time period (which they never mention up front). Apparently, nobody can make a common sense decision and honor the agreement and actually take care of the customer when SEARS now knows it cannot fulfill its contract. So I was told I would be transferred to the area that makes the decisions but the phone hung up on me. So now I am out $260 dollars and 3 weeks without a dryer and SEARS couldn't care less
I bought the best Washing Machine and Dryer set that SEARS sells and you would think they would have parts to service their number one selling items. They have a serious management problem and their public relations rhetoric is ridiculous. The people on the other end of the line can't even make decisions based on the facts so why do they even answer the calls. Consumers beware of SEARS and all the hype commercials they put out because I am telling you they couldn't care less about the CONSUMER! They are a business and the almighty dollar is all that they care about!!
Was this review helpful?
Read 7 Replies
Add reply
Review Link:
User Replies:
John Nicholson on 2013-07-16:
No one should buy anything from Sears with the expectation of receiving good service if something goes wrong either under warranty or a service contract. Sears is no longer a dependable company nor is it the Sears, Roebuck we once knew and loved.
Now you know why you should never buy an extended warranty, service contract, etc. They are usually a huge waste of money. Instead, buy a cheap, no frills washer/dryer and when it breaks down, replace with another cheap one. What in the world do you need all those bells and whistles on a machine for??
Weedwhacked on 2013-07-16:
"SEARS couldn't care less"
I think you meant to say that they COULDN'T care less. You're absolutely right that the most important thing to them is their profit margin.
SearsCare on 2013-07-16:
Dear robramos2061,
My name is Susan with Sears Social Media Support Escalations Team. Please accept our sincere apologies for the delay in receiving the needed part for your dryer repair. We also are truly sorry that you are having difficulty reaching the team that can assist you with using your Service Smart Agreement, $500, toward a new appliance. This is not the type of service that Sears has long been known for nor the type of service that we want our customer's to receive. If you would allow us the opportunity, we would like to connect you with a dedicated case manager to further discuss your experience and see what can be done to turn things around. We value your business very much and want to make sure that everything that can be done to help you is being done. Please send the following information – contact #, screen name (robramos2061), phone # used at time of purchase to email@example.com. We look forward to speaking with you soon.
Thank you,
Susan R.
Social Media Moderator
Sears Social Media Support
SearsCare on 2013-07-16:
Dear John,
We're sorry if we've let you down in the past. We'd like to speak with you and offer the assistance of a dedicated case manager if you have an active issue. If you don't have an active issue, we'd still like to speak with you and see how we can make this right. My name is Susan with Sears Social Media Support Escalations team. We value your business and want to help in any way possible. Please send the following information – contact #, screen name (John Nicholson), phone # used at time of purchase to firstname.lastname@example.com. We look forward to speaking with you soon.
Thank you,
Susan R.
Social Media Moderator
Sears Social Media Support
robramos2061 on 2013-07-17:
Well it gets better! I called back and was told that in order to get the $500 dollars towards a new purchase another technician has to come over (on the 22nd, another week away). The technician has to come over and call it in that the estimate is over $500 dollars to fix the dryer and I will be eligible for the coverage. I asked why someone else has to come over to do this since we already know the facts and apparently if you are not a technician you cannot speak with the Sears personnel that actually approve the service contract. I asked to speak to a manager and was told there were no managers and nobody there could approve my contract and that had to be done by ONLY sending over another technician and having him call it in. UNBELIEVABLE!!!
gregory a warren on 2013-07-24:
Sears Craftsman lawn mower has/had for one year with good maintain work had it serviced and never worked right the service sent it back and was told I caused the problem and will not repair it unless I pay for it I told them no way will I pay to fix a lawn mower that has a two year warranty on it and they fix it any way and sent it back to the store .
SearsCare on 2013-07-25:
Dear Gregory A Warren,
My name is Dee M. with Sears Cares and we want to offer our assistance regarding the problems you are wrote about regarding your lawn mower. We would be happy to discuss the details involved with the repairs and answer any other questions or concerns you may have. Please send the following information – contact #, screen name (Gregory A Warren), phone # used at time of purchase to firstname.lastname@example.com . We value your Sears loyalty and look forward to speaking with you in the very near future.
Thank you,
Dee M
Social Media Moderator
Sears Social Media Support
Close comments
Add reply
No Delivery - Terrible Call Center
Posted by
WATCHUNG, NEW JERSEY -- 3/9 - Bought a gas dryer at my local Sears in Watchung NJ. Salesman said they would deliver Monday and call Sunday night between 6 and 9 with the delivery time window.
3/11 - I never got a call from Sears regarding the delivery so I called myself at 9:30 pm. The woman said it would be there between 8 and noon. I said that was no good since no one would be home. She said no problem, she would reschedule for Tuesday 3/13. I would get a call on Monday night between 6 and 9 with the time window.
3/12 - No call on Monday night so I called myself at 9:30 pm. The woman said it was on the truck but she had no time when it would be delivered. I should call back in the morning.
3/13 - Called today at 7:15 am. At first, the woman said it was on the truck but she had no idea what time it would be delivered. When I explained that I could not stay home all day waiting she put me on hold
and then got back on the line to say it wasn't on the truck and would not be delivired today. Its a good thing I asked her when or I would have stayed home all day for nothing. As it is I was late for work. We have scheduled again for tomorrow morning and I really want to believe it will come.
The call center is obviously in India and I simply cannot understand what they are saying. Between the accent and phone noise, its hard to hear them. Plus, there is so much backround talking that I had to
tell the woman to ask the others in the room to be quiet since I could not hear her.
Was this review helpful?
Read 5 Replies
Add reply
Review Link:
User Replies:
tnchuck100 on 2012-03-13:
Your best move is to cancel this entire disaster. Sears cannot get their act together. You are not the first to experience this shoddy, inept customer service. Just research this site alone.
Get your money back and find a local appliance store. Someone that REALLY cares about their customer service. Sears ain't it.
Good luck.
SearsCare on 2012-03-13:
Please accept our apologies for any miscommunication surrounding your delivery day and time frame. I know it is not easy to reschedule appointments or miss work to make yourself available for our delivery team. My name is Zenaida and I form part of the Sears Social Media Escalation Team. We do all the foot work to get this resolved and handle it from beginning to end. I would like to get you in contact with one of our dedicated case managers.
At your convenience, please contact our office via email at email@example.com so we can get figure this out with you. In the email, please provide a contact phone number and the phone number your dryer was purchased under (if different than the contact phone number) and we will call you directly. Also, in your email, please provide the screen name (Timber284) you used to post on this site, for reference to your issue. We truly value your business and look forward to talking to you soon.
Thank you,
Zenaida M.
Social Media Moderator
Sears Social Media Support
Bill on 2012-03-13:
Cancel the order, get your money back and find a local appliance store. You will probably pay the same or a few dollars more but you will have piece-of-mind.
I have given up on the big box stores for appliances. I have bought numerous appliances from local vendors and the prices have been competitive and the products have been better.
Since smaller stores cannot handle the larger selections they usually carry only the better products in a competitive price range.
In fact I just bought a new dishwasher yesterday from a local vendor and I have no doubt they will deliver on the day they say and install it properly.
trmn8r on 2012-03-13:
When you placed the order, and they scheduled delivery for sometime Monday, to be solidified via telephone on 3/11, did you tell them that nobody would be at home from 8am to noon?
I think you will eventually receive this order, if you have a lot of patience. I had the same problem with Verizon customer service recently - people were in the same room speaking incredibly loudly. The VZ rep said "Oh, yes, it is a very small room!" Huh?
Venice09 on 2012-03-13:
I was wondering about the delivery time, too, trmn. The date and time frame of every delivery I've had from Sears was set up at the time of purchase. But it's possible that now the time is determined during that confirmation call from the delivery service.
Either way, this is a disaster, and I would also recommend canceling the order and going to a local appliance store.
Close comments
Add reply
Poor Installation/Good Customer Service
Posted by
PENSACOLA, FL, NEW YORK -- I was supposed to have a Kenmore washer and dryer delivered and installed. I PAID to have them delivered and installed, it wasn't part of a sale or anything else. The delivery went fine and on time. I was at work and my boyfriend oversaw the installation. The washer went completely fine the dryer on the other hand couldn't be fully installed because we were missing a piece of the exterior vent. They decided not to even connect the dryer vent to the back of the dryer and leave it not connected at all. The only thing they really did was screw in the power supply to the back of the dryer. They didn't test the power supply or the outlet. They didn't even bother plugging it in to test if it worked. We bought the part and attached it. Of course it doesn't work. The problem has nothing to do with this part, it is an electrical issue of some sort. I received no receipt for delivery and installation, nor a phone number to call for anything.
I proceeded to call the Customer Service line. Customer Service was very polite and were almost shocked that they hadn't even bothered to test it. They are sending someone out Thursday(Today being Tuesday) to service it at no charge. They scheduled it as early as they could. They also provided me with a phone number to call in case I needed more help.
I will re-post an update after servicing, but as it stands this has been the worst installation service I've ever had, but I do commend the customer service for trying to get the issue fixed. Regardless it is going to be 2 days without a dryer, and I have no idea what the issue is to try to begin to fix it. If it was a faulty power supply I could buy a new one and have it fixed in about 5 minutes, but they didn't bother to test anything and I have nothing to go on.
I would strongly suggest not paying for delivery and just renting a truck for an hour. It is cheaper and you will be installing it yourself either way.
**This is in FL, no idea why it added New York to the end of the location
After being told that I had an appointment for a servicing today(Thursday) between 1 and 5 PM, they did not show. They did not call to reschedule, to say they were running late or a "Hey, sorry we missed you", which would be a blatant lie as there was someone home all day. I will be calling tomorrow. I do have a job and a group project due tomorrow and can't wait on hold for their 1-800 number tonight. I'll give another update after speaking to them.
Was this review helpful?
Read 2 Replies
Add reply
Review Link:
User Replies:
Venice09 on 2012-02-14:
It might make you feel better to read some other complaints about delivery. Yours actually went pretty well by way of comparison.
Please update your review on Thursday so we know how it turned out.
SearsCare on 2012-03-05:
Dear sdurso1,
Please accept our deepest apologies for the way the installation of your dryer was handled. We understand your frustrations, you expected to start using your appliance right away and with the poor installation you were unable to. We are also very sorry for the repair as well. We understand your time is valuable and a no call no show is never acceptable. My name is Stephanie L. and I am with the Sears Social Media Escalations team. I would like one of our dedicated case managers to contact you and look further into this. At your convenience, please contact our office via email at firstname.lastname@example.com so you don't have to continue to be frustrated by this. In the email, please provide a contact phone number and the number your dryer was purchased under and we will call you directly. Also, in your email, please provide the screen name "sdurso1" you used to post on this site, for reference to your issue, and we do look forward to talking to you soon.
Thank you,
Stephanie L.
Social Media Moderator
Sears Social Media Support
Close comments
Add reply
Next Page >
Top of Page
Next Page >
Consumer Resources
Company Responses
Site Rules
Terms & Conditions
Privacy Policy
Contact Us


text:
Thailand Vacations - Travel guide to Thailand accommodations and vacation packages. Visit Thailand for getaways and adventure travel. Plan your Thailand vacation today.
|Page: 1 of 4
|Sort By:
Phuket, Thailand Surfing - Surfing thailand phuket & Asia, Thailand surfing lessons. Learn to surf and get cool Thai surf accessories from our shop in Phuket. Surfboards, Bikinis, bodyboards, boardshorts, surfing gear .please include your contact details in your inquiry
Phuket, Thailand Scuba & Snorkeling - Liveaboard diving cruises to the Similan Island and Richelieu Rock - the best diving in Thailand. Departures from October to May with a variety of boats to suit all budgets. Trips are generally for 4 days and 4 nights.
Krabi, Thailand Scuba & Snorkeling - Scuba dive in Ao Nang, Krabi Thailand with the most highly rated and friendly dive guide in Krabi. Whale shark diving to Hin Daeng & Hin Muang, PADI dive courses, Nitrox Diving, Phi Phi diving trips & Similan liveaboard trips.
Phuket - Patong Beach, Thailand Scuba & Snorkeling - One of the premier dive operators on Phuket for over 25 years. For the year 2008/09 we integrate innovation and tradition with an unparalleled line of underwater impressions. Liveaboards with MV Discovery - One day trips - PADI 5 Star IDC Cent
Khao Lak, Thailand Surfing - Cape Pakarang at Khao Lak, Thailand has some of the best, longest waves in Thailand. Totally uncrowded it makes surfing in Thailand worth it. Generally April thru October has the most surf, but there can be waves anytime. Check out Pakarang Surf Shop
pattaya, Thailand Sailing & Yacht Charters - tropicana yacht charter Offering yacht charter with captain and crews in Pattaya sunset or romantic getaway,day trips to Kho larn or Kho Pai ,or any private excursions of your choice.
KUALA LUMPUR, Thailand Motorcycle Tours - The only company offering mc tours all across the Asian continent: Malaysia, Thailand, Laos, Burma, China, Indonesia, Borneo, Sumatra, Vietnam, Cambodia, China. Mc's are Aprilia Pegaso 650cc dual-purpose. Trips with tour guide and support vehicle
Scarborough, Thailand Scuba & Snorkeling - A home away from , situated in the quiet Bacolet area. Steps away from the beach and minutes from the town.

subset: commoncrawl


text:
- << Previous photo
- Next photo >>
Shop Our Store
More Ways To Shop
More Ways To Save
Select your preferred location and we'll note which parts are ready to be picked up TODAY.
Air Filter Element, Cotton Gauze, Red, Cadillac, Chevy, GMC, Each
This part is normally shipped directly from the manufacturer / Supplier.
Estimated Ship Date: Tomorrow Would you rather pick it up? Select Location
View Similar Products
These Airaid premium air filters are hand-built using the finest materials available to offer you a lifetime guarantee. They begin with multiple layers of oiled cotton gauze combined with their unique filtration technology, resulting in a superior filtration system. All Airaid premium air filters come pre-oiled to help trap the smallest dirt particles that ordinary cotton gauze performance filters can't capture. The filter bodies are hand-poured urethane that won't crack or shrink in the high-heat environment found under the hood of today's vehicles. Best of all, they are 100 percent washable and reusable--just re-oil them after they dry and you're ready to drop them in.
Some parts are not legal for sale or use in California on any pollution-controlled motor vehiclesBack To Results


text:
SPRAT Profile
In addition, proponents and land managers should refer to the Recovery Plan (where available) or the Conservation Advice (where available) for recovery, mitigation and conservation information.
|EPBC Act Listing Status
|Listed as Vulnerable
|Listing and Conservation Advices
Commonwealth Conservation Advice on Leptomeria dielsiana (Threatened Species Scientific Committee, 2008ri) [Conservation Advice].
|Recovery Plan Decision
Recovery Plan not required, included on the Not Commenced List (1/11/2009).
|Adopted/Made Recovery Plans
Federal Register of
Legislative Instruments
Declaration under s178, s181, and s183 of the Environment Protection and Biodiversity Conservation Act 1999 - List of threatened species, List of threatened ecological communities and List of threatening processes (Commonwealth of Australia, 2000) [Legislative Instrument].
State Government
Documents and Websites
|State Listing Status
|Scientific name
|Leptomeria dielsiana [5146]
|Species author
|Infraspecies author
|Bulletin de l'Herbier Boissier ser. 2, 6 (Jan. 1906) 103.
|Distribution map
This is an indicative distribution map of the present distribution of the species based on best available knowledge. See map caveat for more information.
|Google Images
The following table lists known and perceived threats to this species. Threats are based on the International Union for Conservation of Nature and Natural Resources (IUCN) threat classification version 1.1.
|Threat Class
|Threatening Species
|Energy Production and Mining:Mining and Quarrying:Habitat destruction, disturbance and/or modification due to mining activities
|Commonwealth Conservation Advice on Leptomeria dielsiana (Threatened Species Scientific Committee, 2008ri) [Conservation Advice].
EPBC Act email updates can be received via the Communities for Communities newsletter and the EPBC Act newsletter.
This database is designed to provide statutory, biological and ecological information on species and ecological communities, migratory species, marine species, and species and species products subject to international trade and commercial use protected under the Environment Protection and Biodiversity Conservation Act 1999 (the EPBC Act). It has been compiled from a range of sources including listing advice, recovery plans, published literature and individual experts. While reasonable efforts have been made to ensure the accuracy of the information, no guarantee is given, nor responsibility taken, by the Commonwealth for its accuracy, currency or completeness. The Commonwealth does not accept any responsibility for any loss or damage that may be occasioned directly or indirectly through the use of, or reliance on, the information contained in this database. The information contained in this database does not necessarily represent the views of the Commonwealth. This database is not intended to be a complete source of information on the matters it deals with. Individuals and organisations should consider all the available information, including that available from other sources, in deciding whether there is a need to make a referral or apply for a permit or exemption under the EPBC Act.
Citation: Department of the Environment (2014). Leptomeria dielsiana in Species Profile and Threats Database, Department of the Environment, Canberra. Available from: http://www.environment.gov.au/sprat. Accessed Thu, 2 Oct 2014 22:56:40 +1000.


text:
They climb them, they pull off the ornaments, they chew on them, they can eat tinsel and DIE, they can knock them over...is it worth it? Having just adopted a younger, more agile cat, I am pondering the value of having a fresh tree this year. My older cats don't mess with the tree too much and the one that REALLY messed with it, he is no longer with us. BUT, Chester WILL certainly think we brought it in the house for him. What should we do? Here's a great article from the Cat Channel. http://www.catchannel.com/experts/marilyn-krieger/cats-and-christmas-trees.aspx
This is Chester...he's a Siamese mix from Humane Society of Marathon County. Feel free to send your cat/Christmas tree photos! firstname.lastname@example.com


text:
MODERN FAMILY - "Las Vegas" - The adults are Vegas-bound when Jay hooks them up with Excelsior Level hotel accommodations courtesy of one of his big clients, but after learning there's an even higher level, Jay becomes obsessed with upgrading. Meanwhile, everyone's sneaking around when Claire secretly hits the tables to win back money she lost years ago, Phil goes underground auditioning for a secret society of magicians, Cam ducks out of a spa day with Mitch to join their friend's bachelor party shenanigans, and Gloria is determined to hide a female version of dog butler Barkley from Jay, on "Modern Family," WEDNESDAY, MARCH 26 (9:00-9:31 p.m., ET), on the ABC Television Network. (ABC/Ronda Churchill) ERIC STONESTREET
Use a Facebook account to add a comment, subject to Facebook's Terms of Service and Privacy Policy. Your Facebook name, photo & other personal information you make public on Facebook will appear with your comment, and may be used on ABC's media platforms. Learn more.


text:
Harry J wrote:bsd
If i promise, will you believe me ? Why ? Isn't it still just a matter of words.Obviously words can be powerful and when we sign our name to them its as if were putting a part of ourselves inside. And then theres so much more riding on them.
Pays to be carefull!
Have a good one; h
EY Han wrote:bsd
Korean Fire Meat (Buhl Gohgeeh) using a new recipe that doesn't have my infamous secret ingredient nor anything that does a similar job. . . I will post pictures either here and/or in the WLDG Culinary Forum later on.
EY Han wrote:bsd
Korean Fire Meat (Buhl Gohgeeh) using a new recipe
Return to Israeli and Kosher Wine Forum
Users browsing this forum: Majestic-12 [Bot] and 2 guests


text:
Sponsored by Golf (men)
After the first full day of play at the 36-hole Wartburg Spring Invitational, the Luther White team is in fifth place after shooting a 308. The Luther Blue team is seventh carding a 312. Sixteen teams are playing at Centennial Oaks Golf Course, a Par 72 that measures 6,614 yards, located in Waverly.
Mount Mercy University leads the field with a 299. Central is second at 301, Simpson is third at 304 and host Wartburg is fourth with a 305.
Peter Kepart led the White squad with a 75. Matt Axelrod (77), Adam Turner (78), Britt Vander Linden (78) and Andrew Betts (79) completed the five.
Joel Bruns paced the Blue squad with a 75. Tobias Kohl (76), Andrew Peter (78), Sam Grotnes (83) and Elliot Horst (89) rounded out the scoring.
Kephart and Bruns and tied for 10th individually, while Kohl is tied for 15th.
Day Two Results: The Blue team shot a 293 and finished in fourth place with a two round total of 605. Mount Mercy won the team title with a 585 and was followed by Central (603) and Simpson (603).
The White team finished in a tie for seventh at 621 after shooting a 313 today.
Tobias Kohl and Andrew Peter posted top-10 finishes after shooting rounds of 70 and 71 respectively. Kohl finished with a 36-hole total of 146, while Peter finished at 149 good for seventh place.
Luther's next competition will be the Grandview Viking Classic April 17-18. The two day tournament will be played at Otter Creek Golf Course, Ankeny, Iowa.
Oakdale, Minn.
Avon, Minn.
Muenster, Germany,
Rockford, Ill.
Boylan Catholic
Glen Ellyn, Ill.
Glenbard South
West Des Moines, Iowa
Decorah, Iowa
First Year
Maplewood, Minn.
First Year
Decorah, Iowa
First Year
Indianola, Iowa
Questions? Contact David Blanchard, post_to_results, 563-387-1586


text:
Pages for Mac is a powerful word processor that gives you everything you need to create documents that look beautiful. And read beautifully. It lets you work seamlessly between Mac and iOS devices. And even work effortlessly with people who use Microsoft Word.Download Pages for Mac See what's new in Pages
Express yourself both verbally and visually. But always artistically. Choose fonts, styles, and character and line spacing. Drop in a photo. Then resize it, rotate it, and remove the background. Maybe even add an interactive chart. Pages is a full‑featured word processor that helps you turn every document into a must‑read.
From the word go, Pages places you in the perfect writing environment. It's been completely redesigned to put all the right tools in all the right places. Which makes it second nature to choose a look and customize the fonts, styles, and graphics. Since Pages is engineered for the 64‑bit power of OS X Mavericks, everything happens at the speed of thought, too.
Insert citations with EndNote or math equations with MathType.* Check the word count. Track changes through rounds of revisions. Doing it all is remarkably simple. Even though the features are anything but basic.
iCloud lets you create and edit your documents on any device you want. In any place you want. Anytime you want. iCloud also updates your files on all your Apple devices — no matter which one you used to create a file or make a change. And since Pages automatically saves your work as you work, everything you do is automatically saved everywhere. Now you can write wherever inspiration strikes. With complete confidence.
Teaming up with someone who uses Microsoft Word? Pages makes it simple for everyone. You can save Pages documents as Word files. Or import and edit Word documents right in Pages. Most popular Word features are supported, too. Now it's no problem to work on the same project. Even if you use different apps.Learn more about Microsoft Word compatibility
Pages for iCloud beta is a powerful web app that lets you create and edit right from a browser. On any PC or Mac. It also lets you easily share and edit your documents with others — even if they're on the other side of the world. And new features are being added all the time. Finally, you can use the web for working. Instead of surfing.


text:
Automated Virtual Cloning
DNASTAR's Lasergene Core Suite software offers an easy-to-use approach for automated virtual cloning through its SeqBuilder application. Simply select the sequence you wish to use as an insert and choose your vector(s), and SeqBuilder will automatically construct the virtual clone for you. Additional features of the software include:
For an overview of this workflow, please see the brief video below:
software for life scientists


text:
Object Name: lounge suit
Artist/Maker: Hall, Malcolm
Role in production: Maker
Place of Creation: Europe, United Kingdom, England, Manchester
Date: 1973
Accession Number: 1986.188
Image Copyright: © Manchester City Galleries
Credit: Manchester City Galleries
White linen-look polyester suit printed in blue and black.
Jacket; SB fastening with two 1" (2.4cm) white plastic buttons. The back is in four panels and has a fitted waist. From just above waist level on the outer two panel there is a yoke which continues across all four panels at mid-shoulder level, and has a printed design in blue and black. This continues down the front of the jacket.
Trousers; White linen look, unlined. Curved yoke at the back, the lowest points being at the outside leg. Six 1/2" pearlised buttons inside the waistband for braces. CF zip fastening, secured at the waist by a 1/2" (1.2cm) button. 3" pocket at left waist. The circumference of the trouser legs taper to 17" (43cm) at the knee and flare out to 21" (53 1/2 cm). Label inside waist, made in England, Malcolm Hall, S Dry Clean.
Worn on stage by Paul Chapman, a member of a folk band called Gypsie's Kiss
Type: Length (jacket)
Depth: 33 inches
Type: Length (trousers)
Depth: 40
Collections search powered by KE EMu software


text:
all ur friends help u in hard times. all those friends r true friends. but all ur other friends help u wit all ur other things. so send 2 everyone not just ur friends but everyone! and expect at least 10 friend requests! P.S. add me
© 2014 Created by Hachette Book Group.
Report an Issue | Guidelines | Report an Issue | Terms of Service


text:
Cheap ski holidays in hundreds of ski resorts worldwide.
Nb: infants must be under the age of 2 and
children must be under the age of 12 at the time of
We are sure our many regular guests will agree that this gem of a Chalet Hotel is a superb addition to our range in Lech. It has a lovely ambience from the moment you enter and our team can't wait to welcome you through its doors. Lech is a picture perfect ski resort with a bustling cosmopolitan village centre and the Montfort is ideally located for both ski access and the full village experience. It is discreetly set back from the main road but within a couple of minutes easy stroll of the chic boutiques, stylish shops and lively après ski bars. The Chalet Hotel Montfort couldn't be in a better position for the nursery slopes of Lech, being just metres from the Flühen and Schwarzwand drag-lifts. It is here that the children's ski school runs its classes, as well as being the location for some of the adult lessons.
For more experienced skiers ready to enjoy the vast ski area of the Arlberg, the main lifts are only approx. 4-5 minutes easy walk from the front door. The Rüfikopf Gondola in the village centre offers the chance to window-shop as you pass the many classy shops en route. From the top you can access the Stubenbach slopes, where the lovely open blue and red runs lend themselves to cruising with style, and then on down into the charming village of Zürs. Going the other way from the central hub and over the river, the Schlegelkopf chair-lifts are again just four minutes from the Montfort, from where the tree-lined slopes and delightful lunch spots of Oberlech are easily reached. And for skiers and boarders who like to explore, going higher and further opens up some challenging off-piste itineraries from the far point above Zug, at the Zuger Hochlicht.
At the end of the ski day you can return to the village centre from any of your chosen routes and just stroll the four minutes home, stopping of course for some après ski, Lech-style, on the way.This Chalet Hotel has been lovingly cared for by its owners, with a modern approach and understanding for traditional Austrian furnishings, colour and style. This harmonious blend of old and new creates an atmospheric and comfortable feel to the rooms and communal areas. The lounge/bar is beautifully decorated with a typically Austrian central feature, a traditional Kachelofen (tiled stove) with its stucco exterior and bench seating - an ideal spot for afternoon tea, canapés and pre or post dinner drinks.
The dining room leads off from the lounge/bar and is light and airy with tasteful wood cladding and attractive furnishings. The room lends itself to convivial dining and the enjoyment of our 'Culinary Choice' evening meals. For a Chalet Hotel of this size, the Wellness Spa is a real treat, offering guests numerous ways to relax. Time can be spent in the sauna, steam room or in a warm and soothing spa-bath, or why not all three?! All the bedrooms are tasteful and well-appointed with en suite facilities, plus each have a TV and safe and many also have either a south-facing balcony or terrace with super mountain and resort views.
Occupancy: 25 - 35
All the bedrooms are tasteful and well-appointed with en suite facilities, plus each have a TV and safe and many also have either a south-facing balcony or terrace with super mountain and resort views.
Lower Ground Floor:
Ski and heated boot room with external entrance Wellness Spa and wcs
Ground Floor:
Main entrance and reception Lounge bar, Dining roomFirst Floor:
Room 1: Austrian twin/triple (single sofa-bed) with bath/wcRoom 2: Austrian twin/triple (single sofa-bed) with bath/wc & terraceRoom 3: Austrian twin/triple (single sofa-bed) with bath/wc & terraceRoom 4: Austrian twin/triple (single sofa-bed) with bath/wc & terraceRoom 5: Double with shower/wcRoom 6: Single with shower/wc
Second Floor:
Room 7: Austrian twin/triple (single sofa-bed) with bath/wcRoom 8: Austrian twin/triple (single sofa-bed) with bath/wc & balconyRoom 9: Austrian twin/triple (single sofa-bed) with bath/wc & balconyRoom 10: Austrian twin/triple (single sofa-bed) with bath/wc & balconyRoom 11: Double/triple with double bedroom with sliding doors to area with single sofa-bed sharing shower/wc
Third Floor:
Room 14: Austrian twin/triple (single sofa-bed) with shower/wcRoom 15: Austrian twin with shower/wc
For six days of the week the staff prepares all your meals.
Breakfast:We pride ourselves on giving you a great breakfast to start your day, with a choice of cereals, fresh fruit and juices, yoghurts, plentiful English tea and good filter coffee, bread freshly baked in our chalets each morning (plus croissants in France), cold meats, cheeses and preserves, and boiled eggs.
This is normally presented buffet-style for you to help yourself. And to cap it all, we also cook a hot dish of the day for you six days per week, such as sausage and bacon or pancakes with fresh fruit, individually served.
On the chalet hosts' day off, they will prepare a Continental style breakfast for you, which will be left for you to help yourselves, and that evening you have the chance to eat out in one of the local cafés or restaurants – our resort team will be happy to provide some suggestions. In our Chalet Hotels, a full buffet breakfast (including hot option) is also served on the staff's day off.Piste Picnics:Our Chalet Hotels can also prepare a packed lunch for you on request, at a small local charge. For skiers keen to keep their Euro-spending to an absolute minimum, this is the ideal way to keep your costs down!Afternoon Tea:The traditional 'welcome home' after a day on the slopes will be laid out for you in your chalet or Chalet Hotel, ready for your return, every day except on the staff's one day off per week. A good cup of tea or coffee is the perfect accompaniment to a delicious slice of freshly home-baked cake and keeps hungry skiers happy until dinner is ready. As an added benefit for guests in our Chalet Hotels, our chefs prepare a selection of cakes for afternoon tea.Children's High Tea:In Chalets and Chalet Hotels with family guests, High Tea provides children under 13 years with a healthy menu, tailored more towards children's tastes and puréed food is available for infants on request. High Tea is at 5.30pm, and children do not join the main adult-only dinner.Children's High Tea in Chalet Hotels:New for 2013/14 Season - Families staying in one of our Chalet Hotels may choose to eat separately (High Tea at 5:30pm) or all dine together at the later adult dinner time if children who have received a child discount pay the meal upgrade charge of £39 at the time of booking only.Culinary Choice Dinners in Chalet Hotels:A special feature of our Chalet Hotels is a more extensive culinary experience for our guests. With the greater kitchen facilities of a hotel, our professional chefs are able to offer choices of menu at dinner, generally including lighter as well as more hearty options, and always a vegetarian choice for each course. Guests will be asked to choose their evening meals at breakfast for that evening from a varied daily selection.
Our Chalet Hotel adult-only dinners offer 5 courses, starting with canapés and an apéritif, followed by an appetiser, main course and dessert, and a cheese selection to round off your meal in style. All this is then followed by coffee with chocolates to complete your evening's repast! Your choice of complimentary quality wines is unlimited during the meal service and freshly chilled water is also of course always available.
Iglu acts as a travel agent for disclosed principals/tour operators, further details
of which will be made available at the time of booking. Your holiday contract will
be bound by the tour operators terms and conditions.
Prices are shown for a basic room or unit, can be subject to change and are indicative
until time of booking. Please call on 0208 544 7114 for prices for other travel
and room options for this property.
The price shown includes 7 nights accommodation,
with flights from Gatwick.
Prices shown are per person per week based on maximum occupancy. Descriptions and
quality ratings are provided by the Tour Operator (or one of the Tour Operators
where similar holidays are offered by more than one supplier). We reserve the right
to make minor adjustments to the description or rating based on staff and customer
feedback. For payments by credit card, a 2.5% credit card charge (4% for AMEX) will
be added to your invoice. If you pay by a UK issued debit card, there is no charge.
All bookings are subject to a £5 per person Passenger Admin Fee charged by Iglu.com.


text:
As more companies are offering buyouts to retirees and future retirees, there are more questions about what to do with the money. Starting a small business is a great option and the Small Business Administration has all the answers.
According to SBA, there are four steps to starting a small business.
The first step is to get a mentor. SBA can help guide potential business owners by providing mentors or counselors who converse with their resource partners. SBA has two partners and three customized mentoring agencies that provide mentoring.
The two partners of SBA are SCORE: Mentors for the Life of Your Business and the Michigan Small Business & Technology Development Center. The customized mentors are provided by three Women Business Centers in Michigan. Those centers provide custom mentoring for targeted audiences by VetBIZCentral, Office of Veteran's Business Development and the U.S. Export Assistance Center.
The second step to starting a small business is to test the idea. By proving access to market research data, SBA will help to identify what questions to ask. A consultant will help figure out if a potential market to the business exists, what the market looks like, how the business owner will reach the market, and most importantly, if the business can actually make a profit.
The third step to developing a small business is to develop partnerships. Connections that can be made from developing partnerships are crucial to small business owners. SBA can connect entrepreneurs with professional resources such as bankers, accountants, marketing experts, and attorneys, among others.
The last step to creating a small business is to plan for the future. A business plan, strategic plan and financial projections are necessary road maps to potential success. SBA can help potential small business owners stay on course.
Visit the Small Business Administration web site for more information on what they have to offer.
Didn't find what you were looking for?
All content © Copyright 2000 - 2014 Fox Television Stations, Inc. and Worldnow. All Rights Reserved.
Privacy Policy | New Terms of Service What's new | Ad Choices