text:
Took my knife to get sharpened and they cracked in 2 places. What should they do?
- b
- bellaluna221 Aug 6, 2013 12:34 PM
I took my knife to get sharpened at a store that has a guy who comes around once a week to sharpen knives.
My $100 8" chef's knife now has two, big, cracks on the blade side.
I want them to replace my chef's knife, but feel like it's not going to happen anytime soon.
The manager of the store "isn't around today," and the sales girl suggested I call the knife-sharpener guy directly because "maybe he can fix it."
Has this happened to anyone else?
I don't know what else to do except keep calling the store back, until I reach the manager.
I've thought about calling their other store (they have 2 locations) and talking to that manager, because they used to use the same knife-sharpener guy, but I don't think that Location-#2 would be able to help me, since the damage was done at Location-#1.
Any suggestions?
There is no fixing a crack.
I sometimes get knives with cracks and point them out to the owner and tell them pursue it as a warranty claim.
I can think of nothing in the sharpening process that would cause a blade to crack.
IMO the manager should replace your knife and take up the issue with the sharpener guy.
re: knifesavers
Hi, Jim: "I can think of nothing in the sharpening process that would cause a blade to crack."
You could catch it on a wheel... The OP should check to see if "the guy" has all his fingers and toes.
re: kaleokahu
OK. Outside of an error or industrial accident nothing should crack a blade in any sharpening process I've used.
Last week a guy brought in an Analon chef knife with a crack on the spine near the handle curving down about 12-3/4 of an inch. The blade would flex about 1mm side to side on the crack.
I told him try to make a warranty claim on it if not he needs to replace it. It is not a safe knife.
I won't sharpen a cracked blade.
re: knifesavers
For the sake of curiosity, I did a little research this am. It seems cracks are often the result of a manufacturing defect or stressing / bending the blade just short of snapping. Supposedly, if the area around the break is clean, it's manufacturing error, whereas if the area around the break is bent, it's stress related.
Personally, I struggling to see how sharpening would cause it.
re: JavaBean
Hi, JB:
Sure, there can be a manufacturing origin (stress risers in the heat-treat being a biggie) or the problem might be abuse after manufacture.
Abuse at the sharpener's could include dropping the blade, having it thrown off a wheel, attempts to restore the heat-treat after getting the blade too hot, etc.
With all these modalities, the thinner and harder the blade (i.e., the more "Japanese" it is), the more likely it will be to crack.
My rule of thumb for making is to always leave at least 1/16" of flat where the edge will ultimately be when the blade gets heat-treated. Much thinner than that, you tend to get stress risers and the resulting cracks--which may not *show* until someone like the OP gets them back from the sharpener. Yes, it's $ work to grind that safety margin away after the steel is hardened, which is a reason why makers fudge and flirt it sometimes.
re: kaleokahu
Ah, thanks.
re: JavaBean
Sometimes it's just ordinary negligence. ;)
re: knifesavers
Obviously not relevant here but using a 10" blade to cut a still frozen ice cream cake will do it.
Don't ask me how I know, just trust me that I know.
re: hambone
Ouch, that's gotta hurt. Other unexplainable ways might be to whack it accidentally on the edge of a granite countertop (actually, that was more of a knick) or trying to cut a really, really big cheese wheel and accidentally twisting the knife.
The longer you live, the more opportunities you have to make new mistakes!
Find the president of the company, and send him a letter with photos of the damage. Be polite. I feel they should give you a voucher for a new knife if applicable or pay for a new knife, but I don't know if you will be able to get that. In the letter, you need to say what you feel is an equitable settlement. In the letter, you need to specify dates, names and times.
Ultimately though the person at fault is the knife sharpener.
I'm sure that they have a policy that goes something like "Store is not responsible....blah, blah," And I am certain that the guy who did the "sharpening" will claim that the blade was already damaged. I don't know if it is reasonable to expect o be refunded or credited the full value of the knife, but do think they ought to hook you up with a decent replacement if they want to keep you as a customer.
Maybe you can express your displeasure at store #1, and explain that if they can't help you out, you will no longer be patronizing that store, AND that you will tell all of your friends, family co-workers not to patronize that store. If they have another location in town that uses this guy, you might want to mention the situation you have with store #1. Store #2 shouldn't be expected to help you out directly, but may go to bat for you.
Retail is a tough racket...stores can't tee off customers and expect to stay in business. If they know what's good for them, they will try to work something out.
re: MikeB3542
Yeah that's what I'm afraid they'll try and say too, but I didn't sign anything that said "the store isn't responsible..." I did sign a piece of paper saying that I brought in 6 knives, and received 6 knives back. It was a very simple form, with no fine print. And then I paid for the sharpening services. So hopefully they don't try to tell me that they aren't responsible, because I didn't agree to it.
re: bellaluna221
It sounds like you went to Store #1, paid them to sharpen your knives with the understanding that they were going to send them out. They are warranting the competence of the sharpener by accepting your knives to be serviced. I agree with Sueatmo, send the president a letter. Let him/her know that you have attempted to resolve the issue with the store manager, who has been unavailable and not returned your calls. If you have a record of your attempts to contact the manager, and who you spoke with, include that. And copy the manager, maybe this will get his attention. You should be clear about what you'd like to resolve the issue. Good luck!
re: dave_c
While this sounds interesting and even funny, I feel this can escalate the issue faster than it needs to be. Many people will dig their heels in when being challenged.
<My $100 8" chef's knife now has two, big, cracks on the blade side.>
Do you think you can share a photo? I wonder if these are deep crack or what I call chips. For example, these are what I usually call chips:
Cracks are worse. They may not be as visible, but they are far difficult (impossible) to fix. These are deep cracks. You can see the lines:
If yours are chips, then the guy can fix it by remove the metal, and moving the edge profile up. If yours are cracks, then I don't know there is anything to fix it.
Either way, you should contact the manager.
re: Chemicalkinetics
Chemical - They are definitely cracks, and not chips :) I don't have a photo though... I've tried contacting the manager, but she's out for today. So I'll try again tomorrow, and the day after that, etc. The sales associate was clueless. I have a feeling I'm not going to get anything from these people, besides a refund for the sharpening fee.
re: bellaluna221
< They are definitely cracks, and not chips>
Ouch. In which case, I agree with others. I don't know there is anything they can do to fix the problem. I am sorry to hear this. Well, get whatever you can from them. Hopefully, they can refund a knife for you. Maybe not a brand new knife, maybe a compromise for the price of an used knife. Your knife was $100 brand new, right? So, it probably worth $30-50 as an used knife. Maybe they can give you money for that. Good luck.
re: Chemicalkinetics
I always hate answers like this. It was HIS used knife, not some rando used knife. Buy the guy a new knife. They owe him that. They took his knife, cracked it and owe him a brand new one that he can wear out to his hearts content. { x 2 since it happened to 2 out of 6}
I sympathize with the poster and hope the store steps up.
re: Snorkelvik
<It was HIS used knife, not some rando used knife. Buy the guy a new knife. >
Because sometime when you push hard, they dig their heels in and you get nothing. Of course, it is better to have a new knife, but you don't want to close the door on every outcomes. If you go to a store and say "You own me a brand new knife", you may end up not getting nothing and walk out angry. They will say "the knife was like this when you bought it in" or they will say "this is a defected knife by the manufacturer. Go find the manufacturer (Henckels or Wusthof or whoever)"
Now, you have to prove the knife was perfect before you bring it in, and you have to send the knife back to the manufacturer to let the manufacturer determines if the knife was defected on day 1....etc.
I have seen defected knives from big name manufacturers. I have seen a Henckels knife snapped in the middle inside the box. No one has used it, and it snapped during shipping.
Just an update: Got a hold of the manager, who was quite apologetic, and I'm bringing in the knife to get looked at by her and the knife sharpener and will get this resolved. I don't know if that means I'm getting it replaced completely, but I'm glad to hear that the manager was really interested in helping resolve the issue. Thanks everyone for your suggestions :)
re: bellaluna221
What brand and model is your knife?
Also, please be aware that a $100 MSRP knife has a wide profit margin built in it for the store assuming it is a normal commercial production model.
A manufacturing defect should be covered at the store by the manufacturer.
re: Sid Post
I was thinking that too
re: wekick
Messermeister. I emailed them asking them about their warranty and they pretty much told me that if the knife sharpener cracked it when he sharpened it, then it wont be covered under the warranty.
re: bellaluna221
Messermeister knives are pretty hard and factory sharpened more acutely than comparable German knives. If your knife sharpener guy isn't familiar with them, that's the problem. Blade munchers on the backs of electric can openers will destroy them too.
Messermeister's are very nice factory knives so, I understand your frustration with this whole mess. It sounds crazy but, my Santoku will be mailed to Japan if it ever needs sharpening I can't do by hand on a whetstone.
re: Sid Post
<Messermeister knives are pretty hard and factory sharpened more acutely than comparable German knives.>
<my Santoku will be mailed to Japan if it ever needs sharpening>
I am sure there are creditable knife sharpeners in your area. If you are in San Diego, then our knifesavers (Jim) is a knowledgeable and caring knife sharpener.
You can send to famed knife sharpeners like David Martell (PA, USA), Jon Broida (CA, USA), Murray Carter (OR, USA), Ivan Fonseca (ON, Canada)....etc...ec.
On the other hand, I know some Japanese knife manufacturers sharpen their knives for free, so maybe it makes sense for you.
re: Chemicalkinetics
That Santoku maybe ceramic. If so, they are really difficult to do by hand.
re: JavaBean
If it is ceramic, do you have a Kyocera? Kyocera is probably the most famous ceramic knife maker.
There is a CA, USA site for sharpening Kyocera for free service.
If it is not the Kyocera, then there are still people who can sharpening ceramic knives. Good luck.
re: Chemicalkinetics
Yes, I did some business with Murray Carter before he left Japan. However, my Santoku came from another source as you noted and I get a lifetime of free sharpening on a waterstone passed down from father to son for multiple generations.
re: Sid Post
<I get a lifetime of free sharpening on a waterstone >
UPDATE: The store managers agreed that the only way to "right" this situation was to have the knife-sharpener-guy replace my knife. But all he did was leave a note with them that said "contact knife manufacturer." He's trying to say it was a "defect in the forging."
I've had this knife for over 6 years, and have had it sharpened before with no problems. I brought the knife in, in perfect (though dull) condition, and got it back to me completely damaged and ruined, AND I still had to pay for the sharpening services!!
I'm pretty flippin' pissed off right now.
The managers are going to talk to each other, and call me back, to tell me what they've decided to do. I'm just so beyond upset right now, I don't even know what to say to them. I don't know what my rights are. Any suggestions?
re: bellaluna221
Hi Bellaluna,
I was afraid this will happen. Small businesses are run on very tight budgets, so they usually have very different warranties than larger companies. Unfortunately, this is a "he say, you say" situation. They can claim that the knife was already defected coming out of the factory, and now it has finally revealed its problem, or they can even claim you had been abusing the knife, and that the problem has finally revealed itself during knife sharpening. It will be costly (in time and money) to verify the source of the problem.
Looking on the bright side, at least it seem like the store manager is asking the knife sharpener to contact the knife manufacturer and not asking you to do it. It sounds to be me that the knife sharpener and the knife manufacturer will figure out whose is at fault between the two of them.
re: Chemicalkinetics
No, the knife sharpener is telling ME to send my knife back to the manufacturer. He's walking away. The manager is calling him tomorrow to "get more information on the situation," and then she said we can "proceed from there."
re: bellaluna221
<No, the knife sharpener is telling ME to send my knife back to the manufacturer.>
That's no good. It is too time consuming and time costly (the shipping fee). Let 's wait for manager calls the knife sharpener and see what happens from here on. Good luck.
So-o-o-o many questions....
Some pictures would really be ideal.
Are you sure you got your own knife back?
re: kaleokahu
What? No, it's only 1 knife. One chef's knife, has 2 cracks on it. And yes, it's definitely my knife that I got back from the sharpener.
re: bellaluna221
Can you go back to the original store and see if you can straighten this mess out? If you're getting no help there, and they're passing the buck to the sharpener, who is passing the buck to the manufacturer, I'd stick with the store, and push them a bit. THEY are the folks you surrendered your knives to!
Is it possible to speak with the sharpener? I mean, he did manage to sharpen 5 of your knives without incident. I know he doesn't want to be on the hook for an expensive knife, but still....
re: blaireso
The two managers of the gourmet grocer want to talk to the sharpener to "get all of the information" from him. All he did was leave a note on my knife that said "send back to manufacturer." (Because he doesn't think he's responsible.) So the managers are going to call him, "gather information" and then she said "we can go from there."
Pretty much, no one wants to take responsibility.
I left a nasty review on the knife sharpeners Yelp, and the owner commented that the store has nothing to do with their knife sharpening services. What? Seriously? You're the same company. So I took my review down.
re: bellaluna221
<I left a nasty review on the knife sharpeners Yelp, and the owner commented that the store has nothing to do with their knife sharpening services. >
Just make sure it is not two companies with very similar names.
re: Chemicalkinetics
I did. http://perfectsharpening.com/ --and-- http://www.perfectedgesharpening.com/ are the same. I think she was trying to tell me not to post a nasty review on their storefront listing, when this incident happened with their travelling sharpening services.
re: bellaluna221
Give them sometime. However, I see no reason why you cannot post your view on their storefront listing. One is responsible for other. We are not talking about two different companies. Of course, I could be completely confused about this.
By the way, Messermeister makes nice knives. They used to be at a lower price point than Henckels and Wusthof.
re: Chemicalkinetics
Yeah, unfortunately they told me that the warranty isn't covered if someone else ruins the knife. They said that if the blade gets too hot while sharpening, that could cause it to crack. They encouraged me to send my knife in to them, so they could look at it... but I'm guessing they'll just blame it on the sharpener and send it right back to me.
re: bellaluna221
<They said that if the blade gets too hot while sharpening, that could cause it to crack. >
I was hoping that the knife sharpening service would have taken upon itself and deal with Messermeister. Afterall, it is a dispute between them. Then again, the truth will never really settle between them.
<They encouraged me to send my knife in to them, so they could look at it... but I'm guessing they'll just blame it on the sharpener and send it right back to me.>
That is the most likely outcome.
re: bellaluna221
If you can get a letter from the manufacturer that states the crack was due to the sharpening, go back to the sharpener with it. Tell them you have a letter and will be pursuing legal channels.
UPDATE 8/15: So... Monday and Tuesday went by, and I heard nothing. I called the gourmet store on Wednesday, and the manager still hadn't spoken with the knife sharpener. She attempted to call him, left him a message, and called me back to let me know she left him a message. Today (Thursday) went by, heard nothing again. I'm getting really p*ssed off. Over the phone, I've been polite, and have said "thank you," and all that other nice bullcrap; but now I'm angry. My knife isn't even with me anymore, it's at the gourmet store! They told me to bring it in this past Sunday so they could look at it. Tomorrow, they're getting an angry phone call.
re: bellaluna221
I know you are upset. However, you should let the gourmet store talk to the knife sharpener guy in person.
If he wants to continue working both of their locations, he CAN"T avoid them in person. Burning your relationship with the store management won't do much to help you get the resolution you want. Sure the process is slower than you want but, but angry rants at the people who must help you resolve this won't really help you.
I know good customer service says the customer is always right but, when someone is yelling/threatening/etc it is MUCH HARDER to help them. It's a fact of life, the nice people are going to get more help then the horse's a$$. Getting upset, angry, and venting at the store MIGHT make you feel better but, will it get your knife replaced?
re: bellaluna221
Sorry about the on-going struggle. I know it is very frustrating, not only because it is taking longer than you want, but also because it is not clear anyone is taking the responsibility. In your next visit/phone call, you should make your position and situation very clear. That is, you have been waiting for a week now, and that you expect some levels of progress and that the gourmet store manager should have spoken with the knife sharpener by now (a week). Tell them that you want them to take this seriously and to put this as a high priority matter because it is very important to you and this is basic customer service. You can even tell the that you are frustrating about this situation.
However, l also suggest to held back your anger emotion. First, raw anger rarely help the situation as Sid Post said. Basically, you want them to know that you are upset about situation, but not direct your angry toward the people. Be firm, but not angry. Second, the person (a clerk maybe) who you will be talking to will simply be a middleperson. This person most likely has done nothing to do with this. For example, I will never yell at a waitress/waiter for horribly prepared food because I know the he/she actually has nothing to do with the food execution.
re: Chemicalkinetics
I'm mostly upset because when I called the gourmet store manager yesterday, the first thing she said was, "Oh... shoot..." in a tone that sounded like she got caught not doing anything about it, and was hoping I'd just go away/that I was bothering her.
I'm considering calling the knife sharpening company and seeing who is in charge of the sharpeners for their drop-off services (a manager or over-seer of some sort)... because I don't seem to be getting anywhere with the gourmet store manager.
re: bellaluna221
<Oh... shoot..." in a tone that sounded like she got caught not doing anything about it, and was hoping I'd just go away/that I was bothering her.>
Nah, I won't say that she want you to go away. In my mind, it sounds like they forgot to call, so they said "Oh.... shoot". I tend to do that when someone asks me about something I should have done, but didn't, like "Hey, have you submitted your abstract for the up coming meeting", and I would said, "Oh... Sh*t!!!"
If you were to call the grocer again, then make sure you end up the phone call with "When may I call you back again to get an update because this is very important to me? Do you mind I call you back in 2 days". This, I think, will put pressure on them, but not too overly aggressive.
Good luck.
re: bellaluna221
I know you've be patient and very diplomatic, but you need to let the store & sharpener do their thing. If not, there's the small claims court route.
If there's a bright side,when this is all over, you get to get a new knife :)
re: JavaBean
I always feel like small-claim court is not worth it because of the time and energy but that is just me.
re: Chemicalkinetics
Same here. Went through it twice, and even though the other party admitted they were wrong...in court!, the judge ruled the case null or in my favor w/o any compensation.
re: Chemicalkinetics
But a corporation must be represented by a lawyer in SCC and it's usually not worth it for them to pay for the legal services. The company would just make good on the issue, it's cheaper.
re: Jerseygirl111
I see what you mean. This is informative.
re: Jerseygirl111
FYI, this is not true in all jurisdictions. In some states, corporations do not need to hire an attorney to prosecute or defend a case in small claims court.
re: MrsPatmore
Thank you, I can only speak for NJ. Never assume.
re: bellaluna221
I think the advice that Chemicalkinetics has given you is sound and strategic.
Building on that, I'd encourage you to think about what you consider to be a "fair" outcome. Hopefully the time will arise when you will either be asked what you are looking for in terms of compensation or, you will be presented with an offer.
If you are clear on your ideal outcome and, at a minimum, the outcome you are prepared to live with, you will be in a stronger position to negotiate.
re: seamunky
I have yet to call her, because I'm trying to give the gourmet grocery store a chance to handle the situation. But I was thinking about calling PerfectEdge today and seeing if they can help.
re: bellaluna221
IIRC, the representative from Perfect Edge that posted asked you to call her directly...I don't think it hurts at all to call her and let the gourmet store continue to work on the problem. I would tell the P.E. rep. the store is also working on the issue so she has complete information. Once you get resolution, let the other party know right away.
re: gourmanda
She did, but I was trying to give the gourmet store a chance to right-their-wrong, and I didn't write down her phone#, and somehow her comment got deleted :(
ETA: also, I believe she was a part of the northern California stores, and not the SoCal store.
UPDATE 8/16: Spoke with the knife sharpener myself (I don't know why the gourmet grocer had such a hard time getting a hold of him. He picked up on the second ring for me.)
I guess he got me confused with another customer, and the manager then got confused because he was confused. It was a communication mix up. I've been asked to specify this in my thread here.
In the end, he agreed to replace my knife with one of similar quality. I don't know what brand, but it'll be another 8" chef's knife. He said I can pick it up next Monday afternoon, at the gourmet grocery store.
So, the problem is solved.
re: bellaluna221
Solved only if it's of similar quality TO YOU!
Good luck!
re: bellaluna221
Cool. Thanks for the update and congratulation on the final result. On the other hand, it sounds like the grocer is making a relatively difficult situation much more difficult.
I do have one suggestion. Ask them what knife they are willing to replace. Obviously, they will try to replace a similar quality knife which is cheaper. It is very possible that they have a purchase discount for that particular brand or that the brand itself is cheaper like F. Dick (which is good knife).
<He said I can pick it up next Monday afternoon, at the gourmet grocery store.>
Interesting that you will picking up at the grocery and not their site, but matters not.
re: Chemicalkinetics
If it's the sharpener who's replacing the knife, it wouldn't surprise me if they had an old wusthof or something similar sitting around in reasonably decent shape. No way to know yet though. I once gave an old customer an old henckels (4 star line) I had inherited from my grandfather cause she kept on bringing me one of their international series knives that I couldn't get to take a decent edge. I've inherited a few used but respectable knives just because friends and familiy know I like em and sharpen em. But I don't use em all and they don't have much resale value, so I've placed a few in good homes. Wouldn't surprise me if other sharpeners wind up in the same situation, especially if sharpening is their main profession.
re: cowboyardee
He called me back tonight. He's going to send the knife back to Messermeister and make them take care of it.
Messermeister already told me the following: "Our products carry a lifetime guarantee against manufacturing defects. The guarantee does not apply to damage caused by normal wear or misuse of the item. Defective items are to be returned to us for evaluation. Upon confirmation of the defect, a replacement will be sent."
But the knife sharpener, and his boss, strongly feel that my knife had a defect that caused it to crack in two places when they sharpened it, so they want Messermeister to replace my knife for me. So they're going to take it from here.
In the meantime, he's lending me a chef's knife so I don't have to go without (which is pretty nice.)
So now here's hoping Messermeister cooperates.
re: bellaluna221
<But the knife sharpener, and his boss, strongly feel that my knife had a defect that caused it to crack in two places when they sharpened it, >
That's great. I was hoping that they will resolve this problem between the two parties.
UPDATE 8/19: I dropped my cracked knife off at the gourmet grocer, along with my address, because the knife sharpener is going to contact Messermeister and make them replace my knife (somehow?). MM already told me if he broke it, that's not covered under warranty. So I dunno what he thinks he can say to make them change their mind?
HOWEVER... in the meantime, he gave me a loner knife. A $17 chef's knife. It's so awful. :(
I don't know when/how long it's going to take for him to contact MM, send MM my knife, and have MM agree to replace it and send it back. I'm probably look at 4-6 weeks here. So bummed.
This loner knife is just absolutely awful.
re: bellaluna221
Can you make out the brandname of the knife? Is it really called Loner? Yes, I think it will take about 3 weeks to 6 weeks.
re: Chemicalkinetics
I think it says Icel (?) It has a plastic handle, and feels just awful in comparison to my Messermeister :(
re: bellaluna221
Thanks. Icel actually makes good knives. You probably got the stamped knife version of Icel for commercial use:
It feels light in your hand, but the steel is good steel. Icel uses X50CrMoV15 steel. Messermeister uses X55CrMoV15 steel. I know some people compare it to Victorinox knives which would be a real praise.
Nevertheless, if you don't like it, you don't like it. I hope they will get you a new knife soon.
re: bellaluna221
MM does do a lot of little ergonomic things to their knives that you are not going to find on a stamped blade. Likely anything you would not like the feel as much if you are used to MM.
Icel's have OK steel but none of the nice ergonomic touches that MM has.
Hopefully it gets straightened out soon but I know Henckels takes about a month for warranty.
re: bellaluna221
Have you thought of contacting the Better Business Bureau? Also, here in Maryland, we have a consumer protection division in the States Attorney General's Office.
re: Vidute
Seems like this guy is trying to do the right thing.
re: bellaluna221
No offense, but...
I never would have agreed to take a loner knife in your situation, unless it was one that serves as an acceptable replacement for yours. IMO, it is unlikely that Messermeister will replace the knife. It is enormously likely that the sharpener will blow you off indefinitely now that you have a replacement and he has a plausible cover story that you've agreed to ('just waiting to hear back from the manufacturer'). You were owed an adequate replacement or acceptable payment since day one. The knife broke while under the sharpener's care, and likely due to his error.
I'm not clear on exactly what happened with this whole exchange, but it sounds as though your knife was returned cracked and payment for sharpening was accepted with no promise at the time to right the situation. If that is the case, the sharpener and probably the store have shown their willingness to screw you over from day one. It is unprofessional in the extreme to return a damaged knife to a customer while accepting payment for sharpening. Correct me if I got the details wrong though.
re: cowboyardee
Well originally he was going to just give me a knife, "of similar quality." But then I guess he talked to his boss and they want Messermeister to replace it, because they think the knife was flawed. There's no way MM is going to replace it, because they'll see it's been sharpened and will probably just pass-the-blame onto the sharpener.
I didn't want to go this route, but they both found this thread, and I got a call from him and he was really pissed off and almost yelling at me. He also found my negative Yelp review, and had it taken down. (I have over 200 reviews on Yelp and am an "Elite" member. I'm not just some hack who writes back reviews once in awhile. I take reviewing pretty seriously.)
I didn't feel like I had any choice but to accept this solution, since obviously neither him nor his boss are willing to take the financial hit and just give me a replacement knife themselves.
re: bellaluna221
<There's no way MM is going to replace it, because they'll see it's been sharpened and will probably just pass-the-blame onto the sharpener.>
There is a chance. MM will use a high power microscope and look close into the crack lines and determined if there is a clear manufacture defect. It may even crack the knife blade in multiple places to "sample" the steel structure. It could be a quality control problem, but the chance is not high. I think MM will be rather honest. If it is a manufacturing defect, MM will replace it. It is a very small cost for a larger company like MM, and it would actually be happy to find out that it has a quality control/quality assurance issue so that it can improve it. The truth is that it will cost the company nearly as much just to examine the knife for you, so it is not trying to cheapen you.
The problem is that this scenario is unlikely, so MM will write back to the sharpener and say that it is a sharpening error. At least this will give you a leg up, and the sharpener should pay for your knife.
<He also found my negative Yelp review, and had it taken down.>
Based on what? I didn't know people can down negative reviews. If so, every restaurants can take down any bad reviews. There must be some criteria to remove a review.
<since obviously neither him nor his boss are willing to take the financial hit and just give me a replacement knife themselves.>
Part of it is the financial cost for the $90 knife, but part of it is the reputation. It may not want to admit that he can make mistake. Some sharpeners are like that, right? They can get very confident, and from his perspective, he will say that he has sharpened thousands of knives and have never cracked any knife until now. Therefore, it must be a defect.
re: Chemicalkinetics
I agree, also find it strange he could have a Yelp review taken down.
When it all shakes down, you'll probably find yourself with the Icel replacement knife. You really are in the position of having to wait for all concerned to batt the ball back and forth. Once they tell you it's whoever's responsibility, you'll be offered a solution. Hopefully it's one that is acceptable, and includes something for the pain in the a.. it has all become.
For future, there are many reputable sharpeners, some of whom are on this website. We all have coulda woulda shoulda experiences, and no doubt the store and sharpener are regretting not contacting you immediately once the knife was cracked and discussing the options with you. Communication is always better than blowing you off and making this more of a deal than it needed to become.
Mailing a knife away, or driving across town, is probably a wise move. So sorry for your troubles.
re: blaireso
The good thing about letting the sharpener to handle this is that at least he paid for the shipping of the knife.
The only suggestion I have at this point is for
bellaluna221 to contact Messermeister or the knife sharpener and have them include bellaluna221 in future emails. No matter what the Messermeister finds out, bellaluna will get an email copy. This is especially helpful if Messermeister finds out the fault lies with the sharpener.
re: Chemicalkinetics
Good idea, Chem.
re: bellaluna221
At this point I would just write the knife off as a loss and an expensive lesson learned.
Then I would contact the corporate heads of both the gourmet grocery store and the knife sharpening company and explain your negative experience with their store/service.
I would Tweet about my experience. I would post about it on FB. I would review the store/service on other review sites if possible. I would write about my negative experience on other free sites that allow you to publish your work and then I would share the link to that on FB and Twitter.
There are lots of other ways to get the word out aside from Yelp. I don't use Yelp but I write reviews and stuff on other sites and have had hundreds of thousands of views. I've also had bad customer service experiences turned into good ones once companies realized that I had nooooooo problem with sharing my thoughts and experiences with the world.
re: bellaluna221
He has NO reason to be pissed off at you if your comments were factual. I don't understand how a Yelp review can be taken down, I mean, can't he respond and that would be that? Check out Njchicaa's suggestions! Seems like the concensus is hopeful but not optimistic.
re: bellaluna221
You can also try the NYT Haggler: http://topics.nytimes.com/top/news/bu...
This is the classic case he writes about. I'm thinking about writing to him myself, about another customer service nightmare I'm trapped in!
You are way too nice.
The store and the sharpening service are jerking you around. This should have been a simple matter.
Post reviews on yelp and other service and post your pictures since they tell the story about the runaround and the passing the buck.
Small claims court.
Sue both the store and the sharpening service. The store can try to pass the blame, but the store was the one that offered and advertised the service.
UPDATE 8/23: So I've had this ugly, god awful "loner" knife for a week, and finally decided to really give it a good try... until I looked at the blade. There's a bunch of red dots on it. As if someone dipped it in red Kool Aid, or red sand. I tried washing it a bunch of times, and it hasn't come off. Does anyone know what this red sand stuff could be? I put the damn knife back in the drawer and walked away. If I don't hear anything from the knife sharpener by next Friday, about the status of MM replacing it, I'm calling him.
re: bellaluna221
Hi, bellaluna:
Dave C is right. You've been nice enough with both the store and the sharpener--they're now jerking you around.
I would tell them that if the same model Messermeister (or a check for the same) is not in your hand in 10 days, you will sue them.
If the deadline passes, file a small claims court case against BOTH of them.
I'm not licensed to practice law in your state, but in MY state, you can file such a claim in District or Superior Court, and THEN both companies MUST hire a lawyer. Visualize the first client conference where the sharpener's lawyer asks for a $2,000 retainer to defend your claim for $100. And it gets even better: Here, we have a small claims attorneys' fees statute that allows the prevailing party (that would be you) to also recover its OWN attorneys' fees. My point here is that, in the context of a civil action, it becomes VERY high stakes pool for idiots like these to continue to jerk you around.
GLORIOUS UPDATE 8/24: The knife sharpener called, and told me that my brand new, MM chef's knife was waiting to be picked up. Hooray! I don't know if he ended up going through MM to replace the knife... it doesn't seem like it, considering it's only been a week. I'm assuming that his boss just told him to replace it, himself.
For those of you who have been following along, it took me 10 days to get a hold of the knife sharpener (while playing phone-tag with the gourmet grocer manager,) and then another 8 days to finally get it replaced.
So this whole process took 18 days.
And the only way it got done? I had to call the knife sharpener directly.
The gourmet store did nothing but d*ck me around for a week (btw I still haven't gotten a call back from the manager regarding this issue. I don't think she thought I was going to pursue this issue and was hoping I'd just go away).
I just wanted to thank everyone who has been giving me advice on here. I really appreciate it. I took the supportive attitudes you all gave me, and used it to make this situation right (because neither the knife sharpener, nor the gourmet grocer manager wanted to). Thanks, everyone :)
re: bellaluna221
Great. Thanks for the update. I am glad that it came through. I think you approached this incident in the correct fashion. You made it clear that you want the knife to be replaced and you were persistent. You didn't go and want to resolve the issue, and you didn't overdo it and kept it professional.
You would think the gourmet store is responsible for this since you dropped your knife at the gourmet store and not the sharpener's store.
< my brand new, MM chef's knife was waiting to be picked up>
Hopefully it is the same style.
re: Chemicalkinetics
Since they have the broken original, I hope they would replace it with the same model.
re: bellaluna221
I'm glad things worked out for you. Now, to avoid things like this in the future, have you considered learning to sharpen yourself or at least maintain your edges to stretch how quickly they need to be sent to be sharpened?
Your knife is not your average "yuppie" purchase at the shopping mall so, you need to be very choosey about who you send it to in order to avoid situations like this in the future.
re: Sid Post
Time for a knife maintenance discussion? What do y'all do on a daily basis? I use a ceramic hone, a couple passes after washing and drying, before putting away. In Las Vegas, this works great, but if I was still living back in Nashville I'd probably hone immediately before using out of deference to the humidity. Anybody else? If you only get your knives professionally sharpened yearly, obviously you have to assume responsibility for regular edge maintenance.
I've also seen recommendations on this site for reputable knife sharpeners, and this takes awhile since you probably have to mail your knives to them.
Since your knife sharpener stepped up and provided the service the store should have, I think I'd put something out there about your experience, and write the president of the store about it. I used to work for the CEO of a corporation and dealing with complaints was part of my job. This kind of treatment would not have been tolerated.
re: blaireso
<Time for a knife maintenance discussion?>
If you want a in depth discussion, then it may be easier to start a new thread. It is up to you, of course.
< If you only get your knives professionally sharpened yearly, obviously you have to assume responsibility for regular edge maintenance. >
I blur the line between annual knife sharpening and regular maintenance. Because I use harder steel knives, they don't get dull easily and do not require honing. I maintain my knives about once every 2-4 weeks by lightly sharpening them on stones.


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WATCH: This Parody Of Wrecking Ball Is The Cat's Meow
Check out the cutest "Wrecking Ball" parody you will see today!
Check out the cutest "Wrecking Ball" parody you will see today!
Anyone who has been paying attention -- or listened to the 'Wrecking Ball' lyrics -- knew this news was coming: Miley Cyrus and Liam Hemsworth have officially called it quits.
Miley Cyrus got a hair makeover!
If you thought Miley Cyrus were going to tone down the sexual content of her performances following the ongoing national outcry over her MTV VMAs appearance, she has not only taken a big old wrecking ball to that idea, she's riding it completely naked!
Just when you thought 'SNL' couldn't have put that Lindsay Lohan rumor to bed any harder, the first three episodes of the 2013-14 season will blow the lid off '30 Rock' altogether. Alumni Tina Fey will host the September 28 'SNL' premiere, with the weeks that follow to include the likes of twerqueen Miley Cyrus, Bruce Willis, and even a returning Katy Perry!
Miley Cyrus is going to impact our lives on Monday, Sept. 9 like the 'Wrecking Ball' that she is. The singer tweeted the single artwork and revealed that the video is coming on Monday. It's a Miley two-fer.
If Miley Cyrus' performance at the VMA has turned you off of twerking, or if you just find cartoon butts bouncing around hilarious, this is for you.
With every generation of artists there is always an attempt to shock and wow the audience and last night's VMA performances were no different.
The highlight of last night's VMAS, MTV's annual reminder that they're still tangentially related to the music industry, was easily the multiple shots of stars reacting to Miley Cyrus' super awkward performance. Oh, also 'N Sync reunited or something and provided an answer to "what does Chris Kirkpatrick look like these days"?
The 2013 MTV Video Music Awards are a place for artists to take risks and show off their fiercest style. Unfortunately, sometimes style can be so fierce that it, well, bites. Check out the best and worst dressed ladies of the evening below!
It shouldn't be a surprise to anyone lately that Miley Cyrus left 'Hannah Montana' in the dust a long time ago, having since buried her in grills and twerking and claims of affection for so-called "urban" music.
Miley Cyrus reached 13 million Twitter followers and as promised, she revealed her new album title when she hit that social media milestone.

subset: commoncrawl


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Arts, Leisure & Culture
Find your nearest sports club, park, playing field and play area to your home. Find out what's on at the Guildhall Arts Centre in Grantham, Stamford Arts Centre or the Bourne Corn Exchange and take a look at places of interest throughout our district and local community events, clubs and groups.
Sport, Arts and Leisure news
Bourne Leisure Centre receives redecoration
What's On
Find out about events in your area and get your event listed on our online calendar.


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Hillary Clinton
Fitz: Monday Headlines
Limbaugh says Colbert is not funny. Rush knows funny. That's why he's still on AM radio, where America turns for hilarious satire when the Victophone stops working. Here are today's headlines:
Phoenix woman ID'd as Hillary Clinton shoe-thrower
LAS VEGAS — Authorities say a Phoenix woman accused of throwing a shoe at Hillary Rodham Clinton during a Las Vegas speech has been freed after being given a misdemeanor disorderly conduct summons. Prosecutors said Friday that 36-year-old Alison Michelle Ernst was freed by Las Vegas police …
Rodman describes meeting with Un
Retired NBA star Dennis Rodman left North Korea Saturday, professing his affection for autocratic leader Kim Jong Un and angrily rejecting calls to lobby for the release of imprisoned American citizen Kenneth Bae.
Just why, pray tell, is Hillary so 'fascinating'?
"I think she's one of the most fascinating women of our time and this world," confessed Bob Greenblatt, chairman of NBC, as part of his announcement that his network is making a miniseries about former Secretary of State Hillary Clinton, with Diane Lane in the starring role.
A wife might forgive sexcapades, but we can't
She had the ghastly, frozen look of a prisoner in a hostage video.
Opinion: Chelsea may be obstacle for Hillary for president
By all accounts the 2016 presidential election is Hillary Clinton's to lose.
Libya hearings show Obama and Clinton lied, and lied again
'Was it because of a protest or was it because of guys out for a walk one night and decided they'd go kill some Americans? What difference - at this point, what difference does it make?"
Dana Milbank: Made for Foggy Bottom
For a change, people were laughing with John Kerry, not at him.
Will Benghazi affect Hillary's political hopes? Yes: It was a huge failure of judgment
Secretary of State Hillary Clinton is now Citizen Clinton once more. She'll rake in huge speaking fees, juicy book deals, corporate board seats and dozens more honorary doctoral degrees. But none of that can ever wash away what happened at the U.S. consulate in Benghazi, Libya.
Will Benghazi affect Hillary's political hopes? No; voters tire of the blame game
SANTA CLARA, Calif. - It's possible that Hillary Clinton may decide not to run for president in 2016, but there is very little reason to believe such a decision would be a result of her handling of the Benghazi attacks.
Clinton testimony from the GOP view: She's a smooth liar
A lot of people in Washington apparently forgot how good Hillary Clinton is at not telling the truth.
Eugene Robinson: Questions that need asking
Republicans wanted nothing more than to summon Secretary of State Hillary Clinton to Capitol Hill and grill her about the tragic fiasco in Benghazi. Sadly for them, they got their wish.
Hillary Clinton: US strengthening embassy security
WASHINGTON — Secretary of State Hillary Rodham Clinton, at times emotional and fierce, insisted on Wednesday that the department is moving swiftly and aggressively to strengthen security at U.S. missions worldwide after the deadly Sept. 11 raid on the consulate in Libya.
Rocker Nugent denies threatening Obama
The U.S. Secret Service interviewed rocker Ted Nugent today in what the musician described as a "good, solid, professional meeting concluding that I have never made any threats of violence towards anyone."
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Residential Property
Step 6: Non-residential property
What you'll learn in this step: Trusts and syndicates provide exposure to a broader range of property.
Patchy outlook for investors
John Collett Record-low interest rates have been driving property prices higher. But borrowing won't always be cheap and, if you're thinking of buying to let, you will need to tread carefully.
Buying well the key to long-term success
Mark Bouris Glenn Stevens' statement on interest rates was bland but should remind property investors that they must do their homework and invest wisely.
Patience suggested as property sales rush eases
Penny Pryor It's a time for wait-and-see, especially for first-home buyers - your net wealth will thank you.
Does red zone thrill, or are you still a bit green?
Emily Chantiri It is never too early to start investing, but one strategy does not suit all.
Do the sums on mortgage options
Mark Bouris With low interest rates forcing competition among lenders, price is not the only factor.
It pays to keep a cool head
Melissa Browne Let me share my tips for safely navigating the treacherous waters of the property market.
Nightmare vision of impending property crash
John Collett We should brace ourselves for a spectacular collapse in home prices, an American economist claims.
Ten more mortgage myths to bust
Mark Bouris Informed borrowers make better choices, so here are another 10 mortgage myths we can bust:
Head over heart the best tip
Melissa Browne Buy a new place, and rent out the old one? Make sure it is a financially sound move.
Rising rates threaten negative gearing party
Clancy Yeates As the typical house price rises, so does the number of debt-laden landlords.
Rise in property prices threatens to grow bubbles
Clancy Yeates Low rates and a buoyant auction market are breathing new life into an age-old debate: are Australian house prices at risk of entering bubble territory?
Bank exec questions negative gearing
Eric Johnston One of Australia's most senior bankers takes aim at the negative gearing millions of property owners use.
Interest rate pressure cooker
Lesley Parker If interest rates rise any further, borrowers with only average-size mortgages in Sydney and Melbourne will be on the verge of ''mortgage stress''.
Get your foot on the first rung
Housing affordability has hit first-home buyers hard but with a pull back in interest rates and a slowing of property price growth, now is a good time to put a plan in place to get your foot in the...


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Home » News
As Thanksgiving nears, turkey feed, apples, pecans get pricey in NH
Shoppers buying breads, pastries and pies for Thanksgiving may be paying a little bit more this year because of increases in the price of nuts, berries and grains, said Cynthia Crockett, owner of Bakery 42 in Antrim. (NANCY BEAN FOSTER PHOTO)
Thanksgiving dinner may be a bit more expensive this year, especially for folks who prefer to buy their food locally, but many local producers have decided not to raise prices - even though their own costs have skyrocketed.
On a national level, the Consumer Price Index figures released by the U.S. Bureau of Labor Statistics show food prices increasing by 1.7 percent over the last year. The sharpest rises can be seen in the cost of coffee, apples, beef and wine. The cost for frozen turkeys has actually gone down just over a penny per pound since last year, a statistic that has farmers in the Granite State scratching their heads.
Grappling with grain
"I have no idea how the grocery stores are selling turkeys as cheap as they are," said turkey farmer Russell Gates, owner of Meadows End Farm in Hopkinton. "The grain prices are killing me."
Gates will sell about 70 fresh, farm-raised turkeys for Thanksgiving this year at about $3.75 a pound, a 25-cent increase over last year's prices. That increase all has to do with the price of grain, which he has to buy to feed his brood. Grain prices have skyrocketed in the last few months due to drought and storms in the Midwest.
"It's just ridiculously expensive," said Monique Champney, owner of Hermit Brook Farm in Sanbornton. "And we are the ones who are taking the hit."
Champney said she's decided to keep her price at $4 per pound for her all-natural turkeys because she's concerned about scaring her customers away.
"I have a loyal following, but I'm afraid to raise my prices," she said. "I'm just going to have to make less this year and hope things are better next year."
In Bradford, Ed Erickson, owner of the Battles Farm, knew it was going to be a tough year, so he raised his prices by 50 cents going in to the season.
"I should have gone up a buck," he said. "Grain alone went up 25 percent two months ago."
Balancing act
Ross Hart of Hart's Turkey Farm in Meredith isn't in the turkey-raising game anymore, but the popular restaurant will serve close to 1,700 people on Thanksgiving, and will cook nearly 200 turkeys for folks to pick up. Though the cost of the pre-cooked turkeys has gone up 5 percent over last year, Hart said he hopes the lower prices of other Thanksgiving staples like potatoes will even out his costs.
Apples to apples
Like the turkey farmers, bakers are also running into extremely high costs for some of their ingredients.
For Joe Lannan, owner of New England Country Pies in Merrimack, the cost of apples forced him to raise the price of his famous four-pound "Mile High Apple Pie" by $1.
"The cost for sliced apples has almost doubled," he said, "and we can't pass all of that cost on to the customer."
A warm spell in early spring caused apple trees in the Northeast to bloom early. That was followed by a hard frost. More bad weather affected crops across North America throughout the season; the end result is a short supply of apples.
The price increase hasn't hurt Lannan's business. He's still cranking out nearly 6,000 pies a day for his wholesale operation and will sell a few thousand out of his retail shop for Thanksgiving.
Prices go nuts
At Bakery 42 in Antrim, owner Cynthia Crockett said the price of fruits and nuts is changing the way she does business. Unusual weather has hit pecan farmers hard, and the price of the nuts has gone through the roof for the second year in a row.
"I couldn't even offer pecan pie last Thanksgiving because I couldn't charge what it would have cost to make it," she said.
For Karen Car, owner of Just Like Mom's Pastries in Weare, a little early planning saved the day.
"My supplier told me early on that peanut butter and pecans were going to go sky high, so I stocked up," she said. "I didn't have to raise prices, and I didn't have to cut anything. But I'm hoping the prices come back down soon."
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Educents is offering all new members a FREE $10 credit to use on their site! Everyone will receive a $10 credit in Edubucks when they become a new member, which can be put toward the purchase of ANYTHING on our site (with no minimums or catches). … [Read more...]
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First Day of Classical Conversations
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Liberty's Kids: The Complete Series on DVD {$5 shipped!}
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Kyoto Kokusai Hotel
Kyoto Kokusai Hotel in Kyoto
Kyoto Kokusai Hotel
Hotel Guest Rating: 7.8/10
Horikawadori Nijojomae, Nakagyo-Ku
Central Kyoto, Kyoto
Hotel Freebies Available*
• Generic Agoda Promotion show dates
Kyoto Kokusai Hotel
Located in Central Kyoto, Kyoto Kokusai Hotel is a perfect starting point from which to explore Kyoto. The property features a wide range of facilities to make your stay a pleasant experience. Laundry service, safety deposit boxes, smoking area, bicycle rental, Wi-Fi in public areas are on the list of things guests can enjoy. Each guestroom is elegantly furnished and equipped with handy amenities. Entertain the hotel's recreational facilities, including garden, massage. Convenience and comfort makes Kyoto Kokusai Hotel the perfect choice for your stay in Kyoto. ...read more
Kyoto Kokusai Hotel Amenities
- Air Conditioning
- Balcony/Terrace
- Bathtub
- Bicycle Rental
- Car Park
- Coffee Shop
- Concierge
- Desk
- Elevator
- Garden
- Hair Dryer
- In Room Safe
- Ironing Facilities
- Laundry Service
- Massage
- Meeting Facilities
- Non Smoking Rooms
- Refrigerator
- Restaurant
- Safety Deposit Boxes
- Salon
- Shops
- Shower
- Smoking Area
- Television
- Television Lcd/Plasma Screen
- Wi-Fi In Public Areas
Hotel Guest Reviews of the Kyoto Kokusai HotelOur hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Verified Hotel Guest from Mt. Prospect, IL
May 30, 2014
May 30, 2014
the garden in the back, the location across the street from the castle. it had a clothesline in the bathroom to dry clothing that was rinsed out.
NO WIFI in the room; we had to find a place in the lobby to sit and check our email, texts and do any online research. very little english is spoken, but they tried.
the breakfast buffet went from tater tots to soup; fish to eggs. buffet was a bit pricey. Had a souvenir shop there
Reviews of Kyoto Kokusai Hotel
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Ernest Luning
Silent March against gun violence is 'soleful'
The Colorado Statesman
Nearly 1,800 pairs of shoes filled the west steps of the State Capitol on Thursday, symbolic of the more than 7,000 Coloradans felled by gunfire in the years since the Columbine Massacre, said organizers of the so-called Silent March to bring attention to victims of gun violence.
Congress urged to follow Colorado
The Colorado Statesman
President Barack Obama urged Congress to follow Colorado's lead by enacting "common sense" proposals to reduce gun violence, including expanding background checks for all firearms sales, in a speech on Wednesday at the Denver Police Academy.
"If we're really going to tackle this problem seriously, then we've got to get Congress to take the next step," Obama said. "As soon as next week, they will be voting. As soon as next week, every senator will get to vote on whether or not we should require background checks for anyone who wants to purchase a gun."
SoS Gessler sues to overturn ethics plank
Amendment 41 authors cry foul
The Colorado Statesman
Colorado Secretary of State Scott Gessler is asking a court to overturn a voter-approved amendment to the state constitution because, he charges in court filings, its wording is "unconstitutionally vague" and denies due process rights to those targeted by a state ethics panel, including Gessler himself.
State GOP Chair Call views Sen. Udall's hefty fundraising as a sign of weakness
The Colorado Statesman
U.S. Sen. Mark Udall raised upwards of $1.5 million for his reelection bid in the first quarter of 2013, his campaign announced on Monday. The Eldorado Springs Democrat — who has yet to draw a Republican opponent for next year's election — will report "over $2.5 million" cash on hand, a Udall spokesman said, adding that checks were still arriving in the mail on the day after the fundraising period had closed.
Civil unions legislation signed into law; third time is a charm
The Colorado Statesman
For Denver couple Fran and Anna Simon, it was the end of one particular journey that began on Valentine's Day two years ago, when the Colorado Civil Union Act was first introduced in the legislature. The couple appeared at rally after rally, committee hearing after com-mittee hearing, each time bearing a tall stack of documents they said had taken hundreds of hours and cost thousands of dollars in order to put into place some of the rights enjoyed by married couples in Colorado.
Death penalty repeal killed
The Colorado Statesman
Two Democrats joined every Republican on the House Judiciary Committee on Tuesday to put the brakes on a proposed death penalty repeal after Democratic Gov. John Hickenlooper had earlier hinted that he might veto the legislation.
"In my heart, this is absolutely the right thing to do. I know we should repeal the death penalty," said Rep. Lois Court, D-Denver, before explaining that Hickenlooper's publicly stated reservations had prompted her to "very regretfully be a no vote" on the measure.
Gessler announces for reelection as secretary of state
The Colorado Statesman
Secretary of State Scott Gessler says the stakes couldn't be higher in his bid for a second term as Colorado's top elections officer. The Republican — he affectionately embraces the nickname "honey badger," because he says he's always willing to keep fighting — officially launched his campaign for the 2014 election at a fundraiser in Byers last Thursday.
Death penalty repeal measure now in limbo
The Colorado Statesman
A House committee on Wednesday delayed action on a proposal to ask Colorado voters whether to repeal the state's death penalty. The move comes on the heels of nine hours of emotional testimony heard by another House committee the night before on a rival measure that would abolish the death penalty outright.
'Standing up for the right of people to love who they choose'
The Colorado Statesman
The Gay, Lesbian, Bisexual, and Transgender Community Center of Colorado celebrated a big legal win and bestowed awards on a pioneering transgendered woman who recently retired from the attorney general's office and on a rookie state senator at a gala fundraiser for its legal arm last Thursday in Denver.
More than 100 revelers packed the Center's Legal and Advocacy Program's annual Jokers, Jewels & Justice party at the Grant-Humphreys mansion for a night of casino-style games, but before the festivities got under way officials marked the occasion.
Legislature approves civil unions
Bill gets bipartisan support in House of Representatives
The Colorado Statesman
The state House of Representatives on Tuesday gave final, bipartisan approval to civil unions despite complaints from Republican lawmakers that the legislation failed to protect those who object to same-sex couples on religious grounds.
"This bill is about three simple things: it's about love, it's about family, and it's about equality under the law," said House Speaker Mark Ferrandino, D-Denver, the chamber's first openly gay leader and one of the bill's chief sponsors.


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Pokémon Omega Ruby and Alpha Sapphire have arrived!
Check BNN and Bulbanews for up-to-date Pokémon news and discuss it on the forums or in our IRC channel.
From Bulbapedia, the community-driven Pokémon encyclopedia.
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Hi! My name Is Kaychun. My signature is Kaychun LPM (legendary Pokémon Master). I am 12 years old, my Favorite color is green. My favorite Pokémon is either Mudkip, Pikachu, or Grovyle.
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he grew a beard
- Member for
- 2 years 42 weeks
- Blog
- View recent blog entries
Recent Comments
|1 day 1 hour ago
|I'm so numb
I'm so numb
|2 days 12 hours ago
|What are you drinking?!...too
What are you drinking?!
|3 days 8 hours ago
A lot of the empty seats are season ticket holders who don't come to early season games.
|3 days 9 hours ago
|As a student season ticket holder
I actually don't feel THAT terrible about purchasing the tickets, as (based on the rules they've told us) I'm going to have really awesome seats next year when we might be better, tickets are cheaper, and we have some great home games. This year sucked. Maybe I'm just too optimistic.
|5 days 7 hours ago
I think we were actually scheming a bit differently on defense...rather than switching 1-4 on the perimeter like we did against Hillsdale, Chatman was hedging like a 5 and then getting back to his guy. We were switching (some) 1-3 and 4-5 rather than just 1-4.
Not sure if this was based on personnel or as a reaction to Chatman's previous issues, but as you mentioned, Chatman did much better this game.
|5 days 9 hours ago
I think Doyle may actually be the best rebounder of the three...he's the only one who actually boxes out. He won't GET the rebounds, but he lets his teammates get them much more easily.
|6 days 7 hours ago
But I worry they were sacrificing getting their hands up to stop the 3 from going off. I felt like there were quite a few three balls that wouldn't have come up if we closed out with our hands up instead of down.
|1 week 21 hours ago
|Yeah I was going to post the
Yeah I was going to post the same thing. He had a great block against their star guy who had been owning chatman for most of the night.
|1 week 4 days ago
|It's been his
It's been his nickname since he was in high school:
And people continued calling him that:
|1 week 4 days ago
|Wasn't true
Wasn't true in the exhibition (although not sure what that tells us). Walton was bringing up the ball when both he and Spike were in there.
When MAAR and Spike were in, Spike was bringing up the ball.
|1 week 4 days ago
If Caris is baby Durant, and Wilson is a bigger Caris...
|2 weeks 5 hours ago
|The rare sextuple post?
Or do you just really, really not want shanahan?
|2 weeks 1 day ago
|2 weeks 4 days ago
|Yeah, according to the
Yeah, according to the unofficial results, white is up by a decent amount and Behm is up by 7k out of more than 5m cast
|2 weeks 5 days ago
I was on that side of the stadium and it was very effective, couldn't see what signals he was making at all. It started the first drive, though, so they must have known ahead of time this was going to happen.
|2 weeks 5 days ago
|Don't know Indiana law that
Don't know Indiana law that well, but many states are different from Michigan in that your body is not a container...meaning you are allowed to be drunk if you're under 21, you just aren't allowed to be in the possession of alcohol.
|2 weeks 6 days ago
I'll take one!
|3 weeks 1 day ago
|3 weeks 3 days ago
A buddy and I climbed about halfway up the arm of a cherrypicker that was outside the Ross building (when it was under construction) and then started back down.
Some guy walking past yelled, "that's all?! Pussies."
We were like, "Hell no! We're not lady parts!" and climbed all the way up into the basket.
Nobody died. But the 4Loko hangover made us feel like it.
|3 weeks 4 days ago
|Teletubby is in
I'll be wearing it in the front row
|5 weeks 4 days ago
|I was chatting
I was chatting with a few of the alums/big donors the day after and the impression they got was that Schlissel essentially told them he would "handle it" (their words, unsure if that was actually used).
Grains of salt at secondhand info, but their impression was that he was just waiting to get a solid commitment from another AD and then would make the necessary changes.
|8 weeks 2 days ago
Do you remember last year? Do you remember the level of frustration surrounding the running game? This year's o-line isn't great. Last year's might have been the worst Michigan has ever seen.
|8 weeks 2 days ago
|This may be true in an overall sense
But our DL, and in fact quite a lot of our defense, has seen excellent player development over the past few years. I love the dooming and glooming about the program as much as everyone else, but I think it's not completely accurate in this context.
|9 weeks 4 hours ago
|I thought this would work
But looks like I'm still not sober.
|10 weeks 6 hours ago
|I prefer maize
But calling it maize is definitely incorrect. So yes, I was the yellow one.
Ace got a pretty nice gif of me yawning at the end first home game against the opponent that shall not be named.
|10 weeks 6 hours ago
Saw him in a sling on the sideline. He pointed and laughed at me. To be fair, I was wearing a teletubby suit.
Cool story, bro.
|10 weeks 20 hours ago
|His name was Alex and he was
His name was Alex and he was awesome!
|13 weeks 2 days ago
|I actually like this idea
Maybe there could be beer sales at the stadium...but only pre-game. After the game starts, shut it down. It'll get people to the games earlier, they still have time to sober up before the game ends...seems like a win-win.
|13 weeks 2 days ago
|totally agree
I said this in another thread, but I think he's going to be providing that instant offensive spark we've had in the past couple of years from Irvin and McGary...except he'll do it by getting to the foul line.
Needs to work on that free throw percentage, though. Hasn't been great in Italy.
|13 weeks 2 days ago
Despite some worries about Donnal, he's certainly an asset in transition.


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Meet the team
Paolo Pellini
Paolo earned his PhD in Agriculture after graduating summa cum laude from Alma Mater Studiorum - Bologna University. He also holds an MBA in Economics from Bocconi University, Milan. He began his career with Bayer in the Agro and Pharmaceuticals Division before being appointed Marketing Manager for Hygiene and Household Division.
Paolo then moved to Imperial Chemical Industries Plc as Marketing Manager for Agro-Chemicals and then became the Sales Manager for Chemicals and Polymers. Later on, he joined the Eliolona Group as Sales and Marketing Director for Personal Care Products. He was appointed General Manager for the Automotive Division at Castrol (British Petroleum Plc), then General Manager at a tools manufacturing Group and later he became General Manager at a Company in the Consumer Credit sector.
In 1988, Paolo formed J. Egerton and Partners an Executive Search boutique Company now fully merged into Stanton Chase International.
Paolo manages executive search assignments at BoD and Divisional level for Consumer Products and Services, Industrial, Life Sciences & Healthcare, Technology, Natural Resources & Energy, Professional Services sectors.
Industry Practice Expertise:
Anna Fortunato
Associate Director
Anna joined Stanton Chase Milan in 2006 as an Associate Director after spending nearly twenty years with multinational Companies. After studying Languages, she began her career with Castrol (Burmah Oil Group), the world's leading specialist provider of lubrication solutions, as part of the Automotive Division's Sales and Marketing team.
Anna then joined Italy's largest private Chemicals Group, Montedison and its subsidiaries, Montell Polyolefins (from the JV with Shell Chemicals) and Basell Polyolefins, the former global leader in polyolefins technology, production and marketing. At the end of her career with Basell Polyolefins, Anna was part of Human Reourcesteam as Head of Internal and External Communications for Italy and a member of Federchimica's Communication Committee Team.
Her activity includes all key business functional areas. Since joining Stanton Chase, she has handled senior level andCEO/COO searches for multinational and international Companies operating in the sectors: Industrial, Consumer Products and Services,Life Sciences and Healthcare, Professional Services, Government, Education and Non Profit.
Industry Practice Expertise:
Antonio Zoncada
Antonio earned his PhD in Economics and Business Administration from the Bocconi University, Milan. He started his career as an auditor with Price Waterhouse.
Antonio later joined Inmont Corporation as Assistant to the Chairman, first in the UK and then in the USA. He continued his career with Inmont in Italy, initially as Finance Manager and then as Vice General Manager. He later became General Manager of the Ink and Container Coatings Division of BASF.
In 1993 he became CEO of BASF Italia and then Chairman and General Manager; at the same time acting as the Country Manager, coordinating the activities of all the BASF branches in Italy. In 2005, he resigned as Chairman and CEO of BASF Italia but stayed on as a Board Member.
Other positions held include VP of Federchimica and Board Member of the Industry, Craft and Agriculture Chamber of Commerce in Milan. In 2007, Antonio was made President of the Vigilance Committee of the Pharmaceutical Holding Bracco. In 2009, he was made a Member of the Board of "Milan for 2015 Expo" and of Isagro, operating in the phytopharmaceuticals sector.
Between 2009 and 2010 Antonio was Senior Advisor to the Executive Search firm Korn/Ferry. He has been a Director with Stanton Chase International since 2012. His expertise is centred on the Industrial sector in general but particularly on the Chemical, Pharmaceutical and Banking sectors.
Industry Practice Expertise:
Gian Carlo Balbi
Gian Carlo earned his PhD in Economics from Milan University. He began his career as a Market Research Officer with Hoechst Italia (Chemicals) before moving to Imperial Chemical Industries Plc as Product Manager for Agro-Chemicals. He then worked for Merloni Elettrodomestici (domestic appliances) as Export Manager for some years, followed by a term as Regional Manager with Indesit Elettrodomestici. He was also active in the aluminium packaging industry (Tubettificio Europeo) as Export Manager until he was appointed Managing Director of a German steel manufacturer. Gian Carlo then joined Stanton Chase International and specializes in a variety of sectors.
He manages executive search assignments at a group board and divisional director level in all management functions.
His main focus is in Consumer Products and Services, Logistics and Transportation, Professional Services and Industrial.
Industry Practice Expertise:


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Russell Martin (born January 01, 1986) is a Defender for Norwich and wears the shirt number 5. At 28 years of age he is 183cm tall and weighs 74kg. Russell Martin has a BMI of 22.1.
This season Russell Martin has made 17 appearances in the Football League Championship.
Russell Martin has a Squawka rating of 3 stars out of 5 with a Performance Score of 231. His best game of the season was against Brighton and Hove Albion where he earned a Performance Score of 67. His worst game this term was against Middlesbrough where he accrued a score of -33.
Russell Martin, in the Football League Championship, has won 10 tackles this season with a success rate of 40%. He has made 20 interceptions, 64 clearances and four blocks.
View Russell Martin's stats for his appearances: Matches
|Performance Score 231 Click to Visualise
|Total Appearances 17 Click to Visualise
|Total Goals Scored 2 Click to Visualise
|Shot Accuracy 25% Click to Visualise
|Squawka Awards 3/2 Click to Visualise
|Total Chances Created 15 Click to Visualise
|Avg. Pass Accuracy 80% Click to Visualise
|Avg. Pass Length 24m Click to Visualise
|Avg. Duels Won 55% Click to Visualise
|Avg. Defensive Actions 5 Click to Visualise
|Total Defensive Errors 0 Click to Visualise
|Total Yellow/Red 3/0 Click to Visualise
2 goals scored in 17 appearances
2 shots on target and 6 shots off target in 17 appearances. (Excludes 2 blocked shots)


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Murray Feiss F2489/3HTBZ Heritage Bronze Preston 3 Light Pendant
Feiss Black Friday / Cyber Monday Sale
Save 15% on all Murray Feiss. Use Coupon FEISS15
Offer Ends 12/8/2014
Technical Specs
|Backplate Diameter
|Bulb Base
|Medium (E26)
|Bulb Included
|Bulb Type
|Compact Fluorescent, Incandescent
|Canopy Diameter
|Energy Star
|Mission / Craftsman
|Glass Features
|Frosted Glass
|Light Direction
|Down Lighting
|Number of Bulbs
|Pendant Size
|Large Pendants
|Pendant Type
|Single Pendant
|Shade Color
|Shade Material
|Shade Shape
|UL Listed
|UL Rating
|Dry Location
|Watts Per Bulb
|Wire Length
This product has additional required/recommended options. To configure, add to your cart.
Bulbs recommended
- Fixture includes four 12 inch stems and one 6 inch stem for easy installation at different hanging heights
- Fixture housing is constructed of Steel ensuring years of reliable performance
- Ultra secure mounting assembly
- All Feiss pendants featuring stem kits come with canopies equipped with a 90° swivel to allow for mounting on a vaulted ceilings
- Bulbs not included with this model - recommended bulbs will be offered upon checkout
- Features a Cream Etched Glass shade
- Bulb Base - Medium (E26): The E26 (Edison 26mm), Medium Edison Screw, is the standard bulb used in 120-Volt applications in North America. E26 is the most common bulb type and is generally interchangeable with E27 bulbs.
- Compatible Bulb Types: Nearly all bulb types can be found for the E26 Medium Base, options include Incandescent, Fluorescent, LED, Halogen, and Xenon / Krypton.
- Number of Bulbs: 3
- Bulb Base: Medium (E26)
- Bulb Type: Compact Fluorescent
- Bulb Included: No
- Watts Per Bulb: 100
- Wattage: 300
- Voltage: 120
- Height: 11"
- Diameter: 22"
- Canopy Diameter: 5"
- Backplate Diameter: 5"
- Wire Length: 180"
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- UL Listed - Indicates whether a product meets standards and compliance guidelines set by Underwriters Laboratories. This listing determines what types of rooms or environments a product can be used in safely.
Additional Murray Feiss Links
- View Manufacturer Warranty
- Shop All Murray Feiss Products
- Shop All Murray Feiss Preston Collection Products
Our SKU: F2489/3
This product is listed under the following manufacturer number(s):
- Heritage Bronze
*Denotes a finish or option that has been discontinued
2 Questions from the Community
The Murray Feiss F2489/3 has a total diameter of 22 inches.
What is the diameter of this fixture?
A. The Murray Feiss F2489/3 has a total diameter of 22 inches.
The Murray Feiss F2489/3 is able to be hung on a sloped ceiling yes.
Can this be mounted on a sloped ceiling?
A. The Murray Feiss F2489/3 is able to be hung on a sloped ceiling yes.
Murray Feiss Preston Collection
Other Products In The Murray Feiss Preston Collection
Murray Feiss P1186HTBZ
Preston 1 Light Pendant$106.00-$106.00
Murray Feiss VS15901
Preston 1 Light Reversible Wall Sconce$100.00-$100.00
Murray Feiss SF270
Preston 3 Light Semi Flush Ceiling Fixture$250.00-$250.00(1)
Murray Feiss FM334
Preston 3 Light Flush Mount Ceiling Fixture$174.00-$174.00
Warranty Info
Feiss Import LLC warrants its products are free from defects in workmanship and materials. Such warranty is in lieu of all other warranties, including without limitation, any implied warranties of merchantability or fitness for a particular purpose. "Feiss" at its sole option, will repair or replace, a "Feiss" product, defective in workmanship or materials. Such repair or replacement is the sole and exclusive remedy against "Feiss" and is limited to one year from the date of shipment. "Feiss" reserves the right to determine whether to repair or replace. No charge back, or charge for labor or material, that does not have "Feiss" prior written approval, from "Feiss". "Feiss" will not be responsible for any consequential or incidental damages in connection with any breach of its aforementioned warranty. "Feiss" does not make any warranties whatsoever and therefore, will accept no responsibility or liability whatsoever, for any products subjected to inappropriate application, installation, modification, or any manner, not in accordance with "Feiss" written or implied instructions. No representative, employee or associate of "Feiss" has any authority to bind "Feiss" to any warranty concerning goods sold by "Feiss". This is the only enforceable warranty, provided by Feiss Import LLC.


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The Saugus boys soccer team lost a nail-biter to Culver City in the wild-card round of the CIF Southern Section Division 4 playoffs. Culver City scored in the second overtime period and won, 2-1, eliminating Saugus from the playoffs. Saugus ends its season with a 10-11-3 record. Don't miss a thing. Get breaking Santa Clarita news alerts delivered right to ...Read More »
Home » Tag Archives: Medal Count
Medal Count
Santa Clarita Sports: Hart Boys Basketball Holding At No. 4 In CIF Poll
The Hart boys basketball team is holding tight at No. 4 in the CIF Southern Section Division 2A poll. The Canyon boys basketball team dropped to No. 6 in the Division 2AA poll. Hart is in first place in the Foothill League standings with an undefeated 8-0 record. The Canyon boys are in fourth place in the Foothill League with ...Read More »


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Common Core State Standard
SL.CCS.1/2/3/4 Grades 6-12: An essay of a current news event is provided for discussion to encourage participation, but also inspire the use of evidence to support logical claims using the main ideas of the article. Students must analyze background information provided about a current event within the news, draw out the main ideas and key details, and review different opinions on the issue. Then, students should present their own claims using facts and analysis for support.
Christian or Muslim? President's faith is fuzzy to a growing share of Americans
Plans for a mosque and Muslim community center several blocks from the 9/11 terrorist attacks in Manhattan continue to make news. Look for an article, column or editorial cartoon about the issue.
Besides being president, Barack Obama is a husband, a father and -- this week -- a vacationer. Find a photo or article about the First Family at Martha's Vineyard, an island off Cape Cod, Mass.
Like any political leader, this president has fans and foes. Check the opinion pages or reader forums for a commentary from either side.
Our president's Christian religion seems like a well-reported fact. News photos show the First Family attending church in Washington, D.C., and currently at Martha's Vineyard, Mass. During the 2008 campaign, his past attendance at an outspoken minister's Chicago church became an issue briefly. Yet a new survey of 3,000 Americans shows a sizable, growing number of people think Barack Obama is a Muslim, while those saying he is a Christian have declined.
More than a year and a half into his presidency, the Pew Research Center found that nearly one-in-five adults (18 percent) say Obama is a Muslim, up from 11 percent in March 2009. The 34 percent (about one-third) who know he's a Christian is down sharply from 48 percent in 2009. And get this: The largest share of new survey respondents -- 43 percent -- were unsure of Obama's religion.
The mistaken belief that he's a Muslim is more widespread among his political opponents than among backers. Phone questioning in English and Spanish wrapped up in early August, before recent presidential comments about a proposed Muslim mosque near the former World Trade Center site. Obama defended Muslim Americans' "right to build a place of worship and a community center on private property in Lower Manhattan, in accordance with local laws and ordinances."
Democratic commentator says: "I really don't have an explanation, just like I don't have an explanation for the fact that you see some of these polls that a quarter of the people believe he was born outside the country." -- James Carville, former aide to President Bill Clinton
Minister says: "The president's problem is that he was born a Muslim, his father was a Muslim. ... His father gave him an Islamic name. ... The Islamic world sees the president as one of theirs." -- Rev. Franklin Graham, head of the Billy Graham Evangelistic Association
Columnist says: "What happened to the idea that the Internet Age would make everybody smarter? You can lead people to knowledge but you can't make them think." -- Clarence Page, Chicago Tribune
Multisource political news, world news, and entertainment news analysis by Newsy.com
Front Page Talking Points is written by Felix Grabowski and Alan Stamm for NIEonline.com, Copyright 2014
We welcome comments or suggestions for future topics: Click here to Comment
Front Page Talking Points Archive
►Here comes the holiday shopping frenzy – with resistance to Thanksgiving Day sales
►Why 'net neutrality' is in the news and how it affects you
►Why you hear about 'net neutrality' and how its affects you
►Space place crash makes trips by 'tourist' astronauts seem further out there
►Here's why midterm elections Tuesday in all states are important
►Cable TV and dish antennas lose popularity as digital streaming expands
►Federal response to Ebola grows as missteps spread concern
►Video games can lift young players' mood and social skills if not used excessively, new study suggests
►University of Michigan football controversy renews focus on concussion risks
►Millions of miles from Earth, a U.S. spacecraft orbits Mars to explore its atmosphere


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The Top 10 In Action Sports
01From Cycling The World To Rowing The Arctic... We Talk Adventure With Mark Beaumont
02Four Mini Adventures That Are Closer Than You Know
03This Odyssey Vancouver Edit Will Give You The BMX Fix You Desperately Need
04This Stunning Footage Will Make You Want To See The Northern Lights
05Did Dan Atherton And Red Bull Just Create The Toughest Downhill Track Ever?
065 Action Sports You Should Try On Your Gap Year
07The Drone Footage Of This Abandoned City Will Leave You Absolutely Stunned
08Want To Be A Better Skater? These Scientific Secrets Will Help You On Your Way
09This Hollywood Stuntman Just Dropped An Air Bag Edit That's Flippin' Mad
10This Ken Block Gymkhana Parody Is The Best Thing We've Seen In Weeks
Red Bull Lotus F1 Racing Footage with Drift Action Cameras
A Other video by Drift Innovation - 1,207 views
Drift action cameras recently hooked up with both the Lotus F1 Team and the Red Bull Racing F1 Team out at Circuit de Catalunya in sunny Barcelona. Working in conjunction with Grand Prix Race wear and the guys at Whisper Films to produce the latest set of promotional edits for both Lotus and Red bull Drift was there to capture the all-important on-board shots.
We'll shortly be releasing more exclusive edits from both Lotus and Red bull Racing so stay tuned for some more sick footage!
What Do You Think?
Get the best in action sports straight to your inbox


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November 13, 2014
Join us for Exposure: Work in Progress - MFA in Photography Pop-up Show - November 13 - 26, 2014.
In honor of the Child Homelessness Initiative, Lesley University proudly presents Deborah McDuff's art exhibition, Invisible. This exhibition highlights the national epidemic of child homelessness.
November 20, 2014
Talk to an admissions counselor about our many graduate program opportunities. University Hall, 1815 Massachusetts Avenue, Cambridge.
November 24, 2014
Join us for The Bestiary Project - November 24 - December 5, 2014.
Attend an Information session and get started on a path toward an Advanced Degree in Expressive Therapies from Lesley University.
November 25, 2014
Considering a transfer? Join us for a transfer information session and get answers to all of your questions.
John SullivanDirector of email@example.com
Amanda McGregorCommunications ManagerPhone: firstname.lastname@example.com
Lesley UniversityOffice of Communications29 Everett StreetCambridge, MA 02138Phone: 617.349.8579Fax: 617.349.8522Email


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Tuesday, 19 November 2013
Trick to Bypass Facebook Photo Tag Verification December 2013
By Satham |  Tuesday, November 19, 2013 No comments
Author: Satham
I am Author,and a professional-blogger fromTamilnadu , India.I started HacerNetO as a passion and now it's empowering more than 3,000+ readers globally and helping them to make money with their blog.Here I write about Starting and managing a blog, WordPress, Social-media, SEO and Making Money online.You can read more about me at.
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A comprehensive article on how to make a CTreeCtrl really virtual -- good for handling large data trees.
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