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But I've never had any real problems with it that would make me have to go through customer service. (in 84 reviews)
Gilt reviews
New York, NY 10016, USA
Tel: (877) 280-0545
234 Reviews From Our Community
Review Highlights
The one bad thing about this site is the return policy. (in 32 reviews)
I have never had a problem with a return, but then, I don't have a problem with receiving store credit from this site. (in 19 reviews)
All Reviews
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Not impressed with my first (and last order). Ordered a dress for a father-daughter dance and was told it would arrive by 11/3. Didn't arrive for 4 more days and ended up missing the dance all together. It was originally ordered on 10/3. Not worth waiting over a month for and the return policy is the worst with store credit only.
Tip for consumers: Don't order from this group if you have a deadline for receipt.Ask Patsy about Gilt
Hi Patsy,
Gosh, I'm so sorry for the inconvenience here! I know how important it is for an order to arrive on time, especially for an occasion like this!
I hope you received our private message regarding this. If we can help in any other way at all, please let us know!
We appreciate your feedback on our return policy, it is the case that items under $199.99 are returnable for credit only but we are always taking on customer feedback regarding these policies.
Warmest Regards,
Gilt Customer Service Specialist
I bought a Forte Cashmere half zip pullover. Godd quality but it is not acceptable to have a slash-through price of more than 350 Euro for a product manufactured in China, despite then it is shown as discounted to around 130! I suggest Gilt should add "Made in..." to the products.
Desperately needed a refund on the wrong voucher I purchased for boots for my daughter. The Team quickly responded, credited my acct. for the voucher I purchased and enabled me to buy the higher priced one. Redeemed me with my daughter, I hope! Thank you. This is the second time your Team has helped me out with a problem. You guys are great.
I have been a longtime member of Gilt, was buying from them when they started and before many people knew of them. They have changed their policies over and over again, first it was a full refund, now its only a store credit under $250. Now after spending so many years and gaining points I used part of them towards some shoes. I asked the rep to check before I bought the shoes if I had to return them would I get money or points back? She explained I would get a credit for the money I spent and the points would go back to my acct. Now after having to return them they are telling me I'm out of luck, no points and just a measly small credit. After so many years with this company I am very disappointed. Will not be shopping with them again.
I love shopping on Gilt. Great and reliable service. The whole experience is seamless - right from browsing to when the order arrives. The app is very well designed, is intuitive, easy to use. It's a delight. It's so easy to shop on Gilt that I actually have to keep a check on myself!
Love the way in which the merchandise is curated and the collections are just great. Would like to see a more steady stream of regular brands.
Hi Pranav,
We're delighted to hear of your positive experience with us! It's always great when our members are left completely satisfied, thanks again!
If you ever have any other feedback, don't hesitate to let us know.
Kind Regards,
Gilt Customer Service Specialist
There's always a problem with this site. Either it takes one month to ship your product, or the sizes are not standard and you cannot exchange. Twice I got a bra on my size and it was either too small or too large and they will not exchange it. They have absolutely terrible costumer service and when I had to buy the same bra a size bigger they didn't even offer me free shipping. Absolutely awful
Hi Gabi,
I'm awfully sorry that you are unhappy with this policy, I'm afraid it is due to hygiene reasons that we cannot accept a return or exchange on intimate items. I hope you understand.
In terms of the shipping length, it is very rare for products to take more than a few days to ship. If merchandise does take a little longer, we attempt to make our members aware by providing the estimated delivery time on the sales page of the merchandise and at checkout.
I deeply regret that you have been so unhappy with your experience, I greatly hope you visit our site again and are able to have the same unique experience that other members have.
Feel free to PM us if there's anything we can help with in the mean time.
Yours in style,
Gilt Customer Service Specialist
I got a defective vintage handbag which I paid over $3000. I sent multiple photos as an evidence for a return request. Gilt has currently refused to accept the return with any explanations. I feel extremely betrayed as I trusted Gilt for its quality. Now I asked for a store credit and am waiting for a response.
Tip for consumers: Don't believe the condition for the vintage.Ask Sandy about Gilt
Hi Sandy,
I'm awfully sorry to hear you were unhappy with the condition your bag arrived in. We absolutely would accept a return if a piece were damaged or defective.
With a lot of vintage pieces, as they are pre-owned, imperfections are expected, which would be shown on our sales page. Of course, we have a quality control team who advises us so we can ensure members know of the quality of the pieces they are purchasing. If there are any discrepancies with this information or members are unhappy with their purchases, we certainly want to investigate!!
I see your case is being investigated, I will reach out to our management team to acquire an urgent update for you.
Warmest Regards,
Gilt Customer Service Specialist
The slash through prices are a total lie. I recently ordered a pair of sheets, slash through price was $400, sale price $110. When I received them the retail sticker price said $83. I emailed customer support and was told 'Sorry you don't like your sheets but this is the cost of doing business.' They wouldn't even price match. I went through three emails and gave up. They have taken the 1 (800) number off their site so if you want to call them you have to wIt on hold forever paying long distance charges. Gilt clearly doesn't care about ripping you off.
Tip for consumers: Don't believe the inflated slash through prices!Ask Janice about Gilt
Hi Janice,
I assure you this is not the case and I'm so sorry for the negative experience you've had.
I've just PM'd you regarding this, please let us know if we can help in any other way.
Warmest Regards,
Gilt Customer Service Specialist
The pictures on the sale page is misleading. Got a bracelet and every single beads are stained . Contacted customer service and they refuse to return.
Hi Tong,
I'm so sorry to hear of your discontent here, it seems like the bracelet you ordered was not as expected. If you'd like to private message me your order details, I'd be happy to give it a second opinion.
Warmest Regards,
Gilt Customer Service Specialist
The clothing and items for babies is nothing special, even with the free intro shipping for 30 days. It's an outlet store where designers dump the ugly stuff no one wants to buy-so I'm not going to spend $56 on an infant dress that's designer (or no name brand) but unattractive, or even $36 on an outfit that's not cute at all or even good quality-I'll just go to Baby Gap, Tea Collection, or Boden and buy direct. As for baby items, there are no deals-the prices are exactly the same as you would get on Amazon-I know, I checked. Swaddle blankets, towels, bottles, etc. And why would you buy from Gilt when you can't return it, when you can buy the same thing from Amazon and return?
Hi Gem,
I'm so sorry to hear of your discontent with our kids products. We do work closely with all our suppliers to ensure that a happy balance is achieved between getting highly sought after products in conjunction with great and affordable prices. I do of course appreciate your feedback however and have passed this onto our merchandising team to ensure that your voice is heard.
Should you ever have any other feedback, please don't hesitate to let us know.
Enjoy the weekend,
Gilt Customer Service Specialist
Purchased Balenciaga City bag from Gilt with $1469. They present the bags as final sale and no returns. But the bag doesn't have all necessary tags with it, especially the brand tag indicating it is authentic and new and the one showing the year when the bag was made. Contact the customer service. They kept telling me the description doesn't say the tags come along with the bag and they list it as nonreturnable so that I can not return it. What? A new and authentic bag doesn't have tags? It is their responsibility that they present this fact for this product before the consumer decide to buy it! Already filed the consumer complaints. If you want to reduce trouble in the future, never buy luxury products from them. You will be disappointed when you receive your purchase and can not get problems solved just because the item is listed as final sale and nonreturnable.
Tip for consumers: Don't buy luxury products from them.Ask Xiaolin about Gilt
Hi Xiaolin,
I'm terribly sorry if this experience has caused you any inconvenience. I completely understand where you're coming from and it is important with these pieces that you feel you are getting reliable authentic products.
Some of our pieces may be sourced from independent suppliers, and in these cases, some items may not have exact tags included. We 100% stand behind the guarantee that all items we sell are authentic. This is extremely important to us.
As these pieces are so further reduced from their original sale price, they are final sale and non-returnable. If you'd like us to see if we can source any other documentation or if we can help in any other way, please feel free to PM us your order number.
Thanks so much and I hope you understand.
Warmest Regards,
Gilt Customer Service Specialist
Compared to all the other flash sites, Gilt (and MyHabit) are the best ones, I have since stopped ordering from all other sites due to the amount of crap they sell. Everything I've ordered from Gilt has been great quality as long you stick with the better known brands. I only had a problem once with a mirror that arrived broken and they promptly issued a return label free of charge and received a refund.
My experience with the Customer service Agent I worked with (Adam Kealy) was superb! He was very understanding when I ordered the wrong product and explained how I could return it and order the correct product. Overall, he was very easy to work with and he helped make my experience with Gilt a positive one.
Hi Ana,
That's great to hear that you had such a good experience with Adam, it comes as no surprise to us. We've passed your feedback onto him personally, and he has reciprocated on how friendly you were also. Everybody's happy, which is great to hear.
If you have any other feedback for us, don't be shy to let us know.
Gilt Customer Service Specialist
At first I was weary as I have had some great online experiences, and some horrible ones! The first agent I dealt with did not make me feel to comfortable. However, upon speaking with several others, and the online team, and their great detail of the product and knowledge was so important for clothes being ordered, I felt quite confident. The product did not take a very long time to arrive, it was in great shape and I was extremely satisfied with the product, but more importantly is also the customer service. What a great team. This lets me def promote you on social media and in this day and age of word of mouth, treating customers well, goes a long way.
Hi Fanula,
We're thrilled to hear your comments. It's always worthwhile when our members feel valued anytime they need our assistance.
If you ever have any other feedback, don't hesitate to reach out to us.
Warm Regards,
Gilt Customer Service Specialist
Ordered a pair of non returnable boots from Gilt. They listed 9.5 but they were European sized 39.5 which wasn't disclosed. I am a 9 and couldn't get my foot into them. My friend and 8-8.5 couldn't either. And these are non returnable?!!? Rip off!
Tip for consumers: Don"t buy footwear that's non returnable and check to see if they are really European sized and calculated to US size correctly. Someone didn't calculate the size correctly!!!!Ask Loreen about Gilt
Hi Loreen,
I'm sorry to hear of your recent ordeal. If you'd like to private message me with your order details, I'd be only too glad to give it a second look for you.
Gilt Customer Service Specialist
I was a regular customer, buying often until 3 years ago. I bought a set of towels for $159.95. The entire lot must have been defective. The towels, each and every one, gathered/pulled a few inched from the trim, on the decorative stitching. I have contacted GILT for help, and they act interested, even asked for pictures last week. I then get an email saying it's out of the return time. I have towels that are much older that although thinner, are still usable. These towels can only be used to mop up spills. I can't use them in the gym, or by the pool the gathered up area is nasty and makes it uncomfortable to use.
Tip for consumers: Don't!!!!!Ask Jewel about Gilt
Hi Jewel,
Sorry to hear about those towels, how annoying! If you could please private message me the order details, I'd be happy to offer a second opinion. Thanks in advance.
Gilt Customer Service Specialist
I am surprised by the bad reviews on GILT because I have had good experiences so far. But, then again, I only bought from them twice as well as my boyfriend ordered items on there for me and were all clothing. I can't say anything about the customer service because I never felt the need to reach them. Each order has given me the correct items in good condition as well as been delivered on the time they predicted to me on regular shipping. For some reason, I don't think I would order anything other than clothes from GILT.
Taking a nose dive. Shipped wrong item. Does not have what I ordered and paid for. Customer support email is worthless. Chat person tells me that customer support will reach out. No one called. Chat person has nerve to ask what he can do to make things right. Asked for some type of discount for the future only to come back with No. LOL why ask then.
Tip for consumers: Most often you do get what you order. If you have to resolve some issue with customer support I doubt you'll be happy. They just don't seem to care.Ask Sung about Gilt
Hi Sung,
We're very sad to hear of your poor experience with our reps recently. We aim to provide both a fair and caring resolution for all members. If you would be so kind as to private message me with your order details, I'd be happy to give it another look for you.
Gilt Customer Service Specialist
I'll admit after I got an email notification about the amazing sale on kitchenaid stand mixers and had already purchased two of them (one for me and one for my mom for Christmas) I started researching gilt and their reviews and I got really nervous! I purchased both of them on a Saturday night after I had gotten off work late in the evening. One sale went through and the other didn't but I got an email Monday saying it was cause something was wrong with te card I'd used (sleepy me out in a wrong number, whoops!). So I corrected the mistake and it went through. By Tuesday the first one shipped by Wednesday the second one shipped, both were at my house by Friday in perfect condition and were exactly what I'd ordered. I was bracing myself all week to be the recipient of something totally different than what I'd ordered or to not receive anything at all based on previous reviews I'd read, I was really scared cause that was a lot of $ spent on two items. But I was pleasantly surprised and very relieved that I got exactly what I ordered in a very timely manner for a great price and no shipping fees! I would totally do that again!!!
Hi Jennine,
We're absolutely thrilled to hear that your mixers were everything you expected and more! We hope you enjoy them.
If you have any other comments, don't hesitate to let us know.
Gilt Customer Service Specialist
Gilt 's final sale stuff didn't provide any warranty of the product, but their description did not mention about it, after you place an order, you can't cancel it, If you call the customer services, they will blabla a lot but do nothing about it. I think they are lier, the behave is cheating, I will suggest everyone for looking this review, Not buy anything on Gilt. I would like give the review for 0 start.
Tip for consumers: Do NOT buy anything on GiltAsk Simon about Gilt
Hi Simon,
We certainly have a limited time to cancel an order after it's been placed, but would do our best to appease any of our members' requests.
If there is anything in particular you need any help with, we'd love to see what we can do for you. Feel free to Private Message us if you'd like any further assistance.
Gilt Customer Service Specilist
This company is HORRIBLE.Bought a pair of shoes and in the site show delivered but I have not receive them.Contact them 3 times and the answer was the same.NO HELP at all.I lost my $$$ and my time chatting to them.
Tip for consumers: HORRIBLE site.Ask dona about Gilt
Hi Dona,
That's extremely unusual. Of course, if you do not receive your package, we would resolve that right away!
Can you Private Message us your order details? We'll have a look into this for you!!
Warmest Regards,
Gilt Customer Service Specialist
Ordered pants, received shorts. Returned shorts the next day with label printed from their site. Label address was in Kentucky. Tracked package. Package arrived in Kentucky then sent to Illinois which then returned it to Kentucky. Called customer service (X4) who responded "we will process your refund when merchandize arrives at warehouse". 30-days later. No refund posted. Reported to Chase Credict Card, let them handel it. My advise, do not order. Your savings on the merchandise will be used for purchasing aspirin for all the headaches that this company will cause you.
Tip for consumers: Do not order. Worse customer service possible. Even if company sent the wrong merchandise, prompt return will not get a refund to CC. Beware.Ask John about Gilt
Hi John,
That's strange! I assure you, when a return arrives back at our warehouse, we immediately process a refund. I'm disappointed to hear this was not relayed to you and you were not refunded immediately.
Especially if receiving an incorrect order, you should not have had to experience any delays in processing your return. I hope this is resolved as of now. If not, please let us know right away!
Thank you,
Gilt Customer Service Specialist
Beware. These guys ship usps. I had an address change and the usps wanted an additional 20 dollars for delivery which I refused. I emailed them 3 times with the new address and was assured it was going to be reshipped. A month later, still no order. I emailed again only to get the following email Stephen Guinane, Sep 23 10:29:
Hi Elina,
Thank you for reaching out.
I'm happy to clarify our shipping options for you. As I look at this order the economy package is being used. Most items ship via UPS but the Economy option ships via UPS SurePost (final delivery made by USPS).
If you select Economy shipping at the checkout and later need to make an amendments to your shipping address or to request a Will Call or other form of interception, we will be unable to do this. Sadly, we only have this option for orders that ship via UPS. USPS may request additional costs if they're able to alter an address in transit.
Apologies for the trouble but next day shipping was not selected at the checkout.
To find out more about our shipping, please visit
This in their opinion constitutes as resolution..
Hi Elina,
I am sorry to hear we could not resolve your issue to your satisfaction. If we were able to reroute USPS orders, we would absolutely do so. Customer satisfaction is our utmost priority. Sadly, we are not permitted to make changes to orders shipping via this service.
I understand this is not ideal for you and if there's anything further we can help with, please Private Message us with your order details.
Gilt Customer Service Specialist
Ordered a Shirt online. First out of stock, then they ship me Towels for some guy in Texas.
I called and emailed customer service and was told basically everyone makes mistakes.
In order to get my shirt, I had to print a label off their site and send the towels back. Once they receive the towels and check the condition...I will receive a refund on my order and then I can re-order the Shirt....WTF....it is all their fault and not only did I not get my shirt, but I am the one that had to go out of my way to ship their mistake back!
I saw some really nice looking items on their site, but with all the comments about their poor customer service and my experience, I am dome with Gilt and everyone else should be too!!!!!!!
Tip for consumers: NEVER EVER USE THIS COMPANY FOR ANYTHING!!!!!Ask bill about Gilt
Hi Bill,
Gosh, I'm terribly sorry to hear you've had to endure this! That is an extremely strange situation and I understand why you'd be frustrated, as that was not your error.
I hope you know that it is very unusual for a mix-up like that to occur. If you'd like to Private Message us your Order details, we'd love to see if there's anything we can do to turn around this experience for you.
Warm Regards,
Gilt Customer Service Specialist
I have purchased items for a long time on Gilt.Com and achieved "Premier Member" status. Prior to today, I had only a few complaints about product defects but no complaints about their willingness to take the returns. After the most recent experience I will no longer use them. I purchased a rather pricey home decor item July 24th. Since that time, the screen has always shown "Estimated delivery Jul 28, 2014 to Jul 29, 2014". Over the next 7 weeks I called four times. With the first two calls the customer service reps said there was an unexpected 3rd party vendor delay; the third call rep stated that the 3rd party vendor had a "lead time" of 40 days from order date; and the fourth call rep stated that due to a "computer glitch", an originally predicted delivery date of September 19th (57 days out) was not relayed. From my perspective, only one of these explanations can be true, and the reps seem to be saying whatever appeases the customer and gets them off the phone. Further, I see that this 3rd party vendor continues to be advertised on the website without any notice of any "lead time" to warn future customers.
Hi there,
I'm so sorry to see you've had so much miscommunication regarding this. When we are informed an order is delayed, especially in these cases, where an item is coming directly from the designer to our warehouse, we attempt to notify the customer immediately.
I'm very disappointed to hear this was not relayed, I assure you this is not the experience we want our members to have with us.
I hope this has been resolved and you have now received your merchandise. If you have any outstanding issues or if there is anything we can help with, please feel free to Private Message us here :)
Thanks so much,
Gilt Customer Service Specialist
terrible customer service, no refunds and very long delivery times. How is this site still in business? Stay away from it!!!
Hi Leon,
I'm so sorry to hear you have had a negative experience with our return policy and delivery windows! Our return policy is that items under $199.99 are returnable for free returns for Gilt credit, items over this price are certainly returnable for a credit card refund. Most orders ship within 2 business days but any extended delivery windows are shown on the sales pages.
We, of course, appreciate your feedback on this. If there is anything in particular you are having any issues with, we'd love to see if we can help! Feel free to Private Message us.
Best Regards,
Gilt Customer Service Specialist
Loved this place! I got unreal prices here, and everything is such incredible quality!!!
This Dolan jacket I bought for $26 was over $200 on other sites...it's unreal! Would definitely shop again!
I have a strong hunch that most of the items that suggest they are from the designer are actually either "inspired" by the designer's style but made by someone else OR a lower standard knockoff possibly made by the designer exclusively for Gilt. If you read the fine print, it tells you to check the FAQs to understand what is meant by 'slash through pricing'. There is just something about this site that doesn't seem right. Can anyone shed any light on this thought? For instance, how is it possible to be on a waitlist for something that is 80% off unless they're simply manufacturing it again and, if so, could they really already predict that the new inventory will be 80% off?
My first purchase was a chandelier and it had missing crystals. It took about 3 weeks to get them, but love the light fixture but hated the hassle.
My second purchase was 2 outdoor lounge chaise chairs. They were finally scheduled to deliver 3 days past the time frame, but no big deal. My delivery; however, has been a NIGHTMARE! I received one box which ended up being a California King Headboard!?!?!? WTH?
So after multiple calls and emails to both HomeDirect USA (delivery idiots) and Gilt (clueless people) I still have a headboard sitting on my back deck (box is now destroyed due to numerous rain storms and I can't lift it to the garage nor do I feel like I need to) I get an email finally today that, OOOPPS, sorry we can't get your items. Basically, sorry about your luck.
And I still have this stupid headboard on my back deck that I keep asking them to pick up. This company is a joke. I'd rather pay quadruple price for an item I can actually get than this run around, BS.
ADIOS Gilt...oh and by the way, social media is a wonderful thing for upset customers. Next....making all my friends and family aware on Facebook and Twitter.
Tip for consumers: BUYER BEWARE!!!!! The prices are great, but you won't get the merchandise.Ask Angie about Gilt
I wish I had seen SiteJabber before buying from this company. They are very dishonest. As other posters have indicated they engage in false and misleading product description. They have refused to accept a return of the product and further even refused to provide a manager contact when I requested an escalation of my compliant. Based on this product description:
"Astor Sofa Set:
Set of two sofas
Durable powder-coated cast aluminum frame construction"
I purchased the product. What they delivered was 2 halves of one sofa which have to be connected by with a clip to create one sofa. Their rep said 'each piece is a sofa.' Apparently in Gilt math 2x .5 = 2. If I could give them ZERO stars I would. I encourage everyone to report them to the NY Attorney General's Office. When enough complaints build-up they will be investigated and hopefully shut down.
Tip for consumers: Don't shop there. The false production description will mislead you into buying over-priced products which you can find elsewhere at MUCH cheaper prices.Ask Jay about Gilt
This site is HORRIBLE!!!! I bought a deal for a car service roundtip to the airport and right before my trip they send me an email saying sorry but we are refunding your deal. No explanation why. On top of that I had to wait 5 business days for the money to return to my account. I was left with no ride to the airport and down $100 before my vacation. Will NEVER use this site again!!!
Tip for consumers: DO NOT TRUST THIS SITE!!Ask Tina about Gilt
Review of Gilt.com
HORRIBLE , horrible horrendous horrendous (x100) shopping site.
The prices on the actual goods are way marked up; e.g. I compared on other sites..the prices for some of the goods are more expensive (apparently discounted) than the RRP.
They also scam you on shipping and falsely advertise a 'flat rate' but when you don't buy above a certain amount; the shipping 'automatically' increases.
Stick to the more reputable online sites which there are plenty of.....don't waste your time and money with GILT. Doesn't get any worse than this!!
Hi, I am in Australia and purchase from Gilt. Have been pretty happy with some of the clothes I have purchased, fortunately I know my US size. The other thing I like is that it was easy to call them via telephone when I got a different colour of a Rachel Pally dress I ordered, I told them it was not a colour I would wear. I was concerned due to their 'no return policy'. however was really surprised when the girl said no problem, she could see that I was sent the wrong colour and said unfortunately there were no more in the colour I wanted. So I asked if they could arrange postage so I could return the dress, she said no don't worry, "Keep the dress anyway" and they would credit my account back with the cash I paid. AND they did! Great as this colour suits my sister-in-law, so she gets it and is very happy! Makes me one happy customer and a 'popular' sister-in-law!!
Like many other reviewers, when I contacted customer dis-service, all I got was the rep VERY SLOWLY regurgitating what was on the website. No help, no answers and NO resolution.
one of the worst businesses I have ever had to work with. They do not honor any of their vouchers and have horrible consumer relations
Terrible company who lies about the product. I was promised tickets for a Yankee game that I bought for my mother's 75th birthday. The game was rained out...The gilt.com Representative assured us that we could go to a game in the 2014 season. NOW they are denying us the tickets. I even have an email from Jon Andres( their rep) stating we could get another game in 2014. BUYER BEWARE!! They took $300 from us and we never got to go to the game. They shouldn't even get 1 star. Donna
As a "one time FAVOR" they returned the credit they applied to my account to my card for a pair of shoes that were way small. As a Favor I will not use there site again in order not to invonvenience them. Get real.
I question gilts commitment to customer service given 30 day shipment fulfillment. I feel drop shipment sales with no return policy benefits only gilt. Heck of a business plan but I canceled my membership, I get better treatment from janky ole eBay.
Beautiful merchandise with good prices BUT watch out for the shipping/handling prices and the return policy. Also, c'mon Gilt, NO OTHER WEBSITE makes you put in your credit card number before they let you test your coupon code. I refuse to put in my credit card number before I know whether or not I'm going to purchase an item, and whether or not I can use a coupon code makes all the difference.
I ended up using Live Chat to find out that my coupon code wasn't valid (rather than entering in my Visa card number, then the coupon code, which is what the Gilt website requires in order to find out whether the coupon code works). So I did not purchase the item (a $35 throw pillow with $9.95 S/H--no way!) and wasted my time to boot.
Bought a voucher from the website. Called and was told they do not provide the service any more. Contact Gilt and requested refund, who insisted to refund to the credit card I used for the purchase, which I have canceled a while ago. I was insured the refund will come. My bank told me they will not accept this refund and returned the money to gilt two days after receiving the refund. I contacted gilt numerous times after hearing from my bank but was completely ignored. No response, nothing at all.
This review is for Gilt Home.
Having ordered a couch from Gilt, I have had one of the worst experiences actually receiving a product from an ecommerce store.
The order referenced below was a month and a half late (which meant I had nowhere to sit) for that time period. Not only that, but I could not get a clear answer from Gilt on when the delivery would occur and continued to reach out. Estimates I would get were consistently wrong. At a certain point when the delivery was already a month late, I was told that apparently the item had not even shipped and that now Gilt would look into it.
Then, when I was told that the item had arrived in NYC and I would be contacted by a local delivery agent shortly, I did not hear from them for about 10 days. I called them myself many times and the call would never be picked or returned.
Then today, I received a call at 9 AM saying that the delivery people were downstairs. No warning, nothing. I was not home but since I have been waiting for the delivery for months at this point, we agreed that the delivery people would wait 20 minutes for me to get back. The delivery people were gone by the time I got there 20 minutes later and would not pick up the phone. They then came back an hour later and called me from downstairs to deliver the couch. My building generally requires me to schedule deliveries ahead of time, so I had to break the building rules to accept the delivery.
This is not the level of service I expect from Gilt and this was very disappointing.
The clothes on Gilt are very good and have a good discount on them. But if you order the clothes from Europe the prices are basically changed from dollars to euros. For example if something is priced at 100 dollars on US website on European website the same clothes would cost 100 euros. So it can be rip off if you 're not buying it with a discount.
Having placed a couple of orders and receiving good service from the different companies, I was going to order from another Gilt City retailer,, and I decided to look up
the company at BBB. They had a 'F' RATING. Not with my money. I would have thought Gilt City would back their advertisers, since they are representing them to
the public with their name. I advised Gilt City and have heard nothing.
Gilt.com definitely has some great deals but I wouldn't recommend shopping with them unless you're willing to wait a decade for your merchandise to arrive! I ordered a dress two weeks ago and it still hasn't even SHIPPED. I can't track it or look into the status of the order. It's absurd. At this rate my summer dress will arrive in time for Christmas. I emailed customer service and they simply said that items ship directly from the seller so they have no control over the timing of anything. In my opinion that's very poor business structure. I also don't love their returns 'for credit only' policy. That's simply not customer friendly. If I want discounted designer items I'll stick with the many other discount websites that are out there with far better service and delivery.
Gilt is the worst e-commerce website i've ever experienced! The product picture onsite is very nice but it's not 100% same as actual one. And the poor return policy is the worst on the earth! I said i can pay for the postage but they still didn't accept which i don't understand at all. It's just a waste of money to purchase anything from their site!
Stay away from this site..I ordered a towel set but got the wrong item twice.Originally ordered a Hewson towel set but received a Waffle Terry, instead .Then I decided to kept the waffle terry to save me the hassle of returning it.I decided to purchase the Hewson towel set again for the second time hoping they will get it right this time ,since I let them know what happened the first time.But guess what after the second order for the Hewson set, They send the Waffle Terry for the second time again!.Wow!what a joke right?..stay away!
Gilt is the Worst!!!! I am an avid online customer. I love the discount sites. I have been a groupon customer since they began. I never had a problem with groupon and the items are pretty much as they are stated, no bad surprises mostly good ones.
Living Social same thing. very good no problems.
my friend bought me a gift certificate to blue apron for 3 meals to be delivered to my home. I went to redeem and was told I have to join a weekly subsciption or they will not honor, I never heard of this. Why would they issue a gift cert if they are not honoring. Scam. I am delfated and feel like they got us.
never again....
gilt.com is very deceiving. They marked most of the items as final sale. Watch out before you make any purchase. I bought a pair of earrings for ~$300. They were much bigger than pictured. A bag I bought for over $1000 is not the same color shown on the site. When I contacted the customer service, they simply told me that they cannot accept the items for return. What a big ripoff!!! I would never buy another item from the site.
Purchased dinner at Gordon Ramsay's restaurant in LA (@ The London). Offer was for 5 course meal and wine pairing.
After purchase was made, received email from support stating: "Thank you so much for purchasing our Gordon Ramsay at The London West Hollywood.
Unfortunately, the voucher incorrectly listed that your offer would include wine and/or wine pairings. Listed below is what your offer will now include:"
If this is the standard business practice of Gilt, offering a very specific item and than once purchase is made changing the offer, not a company that I want to do business with.
On Friday May 23rd, I was set to receive a bed I purchased on Gilt, turns out that upon delivery the distributor sent two beds and did not include the side rails. After an immediate call while the movers stood around, the Gilt representative said he would look into it and get back with me shortly. On Friday June 6th, gilt finally contacted me letting me know they could not get the side rails from Mitchell Gold and Company. On June 9th, the company refunded me but I am stuck with a bed in my house that is useless, no solution (no bed), and over 4 hours of my time speaking to customer service, etc. In return they also offered me $75 dollars… The fact that there is no solution is the reason I am writing this review. I spent the last two months passing by beds furniture shopping and if I had known how Gilt dealt with problems as they are with this one then I would not have been doing business with them.
In fact, two weeks prior I ran into another issue with Gilt where they advertised over 75 "One of a Kind Taj Pillows" and when I thought I was purchasing two of the same pillows given they showed 75+, I received two different pillows. While Gilt accepted the return, it was still a hassle and they expected one should know that "One of Kind" meant no two pillows were similar.
The overall customer service is poor as Gilt could not come through with the order I purchased and in return offer me a refund and $75. I would understand if this were a table lamp but it's a bed!


text:
Richen Management, LLC
B-409697: Jul 11, 2014
Additional Materials:
- Full Report:
Ralph O. White
(202) 512-8278
(202) 512-4800
(202) 512-8278
Office of Public Affairs
(202) 512-4800
Richen Management, LLC, of Dover-Foxcroft, Maine, protests the award of a contract to Sparkle Janitorial Service, of Detroit, Michigan, under request for proposals (RFP) No. GS-05P-14-SVD-0019, issued by the General Services Administration (GSA) for janitorial and related services at the Ambassador Bridge and Nexus Trailer, Detroit, Michigan. Richen challenges the agency's evaluation of its past performance and source selection decision.
We deny the protest.
Nov 25, 2014
- MetalCraft Marine Inc.B-410199,B-410199.2
- Quality Services International, LLCB-410156,B-410156.2,B-410156.3
- American Auto Logistics LPB-409207
Nov 24, 2014
- Pate Construction Co., Inc.B-410211
Nov 21, 2014
- Dellew CorporationB-410216
Nov 19, 2014
- United Capital Investments GroupB-410284
Nov 18, 2014
- Premiums & Specialties, Inc.B-410247
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text: ESPN Feed: kobe bryant twitter http://assets.espn.go.com/i/tvlistings/tv_espn_original.gif ESPN en-us 10 ESPN Inc. http://espn.go.com/ Copyright 2010 ESPN Inc. John Ireland is live from Houston for tomorrow's Los Angeles Lakers game against the Houston Rockets. Steve tells John that he's now out of Los Angele...]]> November 06, 2013 12:27:31 PST Ramona Shelburne is sitting in for the traveling John Ireland. Steve and Ramona discuss how Kobe Bryant has been owning social media as of late. Steve...]]> November 05, 2013 12:23:44 PST Mike D'Antoni drops some more D'Ant-inglish when asked about Kobe Bryant tweeting during the game. Is Kobe Bryant's tweets a distraction to the team?]]> April 23, 2013 15:11:41 PDT Mark & Ben have plenty to get into as Carmelo Anthony has broken Kobe's single game scoring record in Madison Square Garden and Kobe said he doesn't n...]]> January 27, 2014 10:23:50 PST Mark & Ben continue to discuss the Dodgers' pool celebration in Arizona as Senator John McCain calls the Dodgers' idiots on twitter. Also, Dr. Robert ...]]> September 20, 2013 09:50:18 PDT Ramona Shelburne leaves her twitter account open in the studio, Steve and John have fun sending out tweets. Steve and John discuss comments made by Ko...]]> July 11, 2013 10:48:10 PDT 13-time NBA champion Phil Jackson talks about how LeBron James can improve, Kobe Bryant's demeanor, joining Twitter, the Lakers' future, whether he wi...]]> May 29, 2013 05:45:50 PDT Max & Marcellus react to Kobe Bryant's mom stealing his memorabilia. Is there a spending issue going on with Kobe's parents? Why would Kobe put his dr...]]> May 08, 2013 16:04:50 PDT Max & Marcellus react to some very interesting things Antawn Jamison said about playing with Kobe Bryant. Who is the best basketball player to ever wa...]]> March 20, 2013 15:17:28 PDT Mark & Mychal preview tonight's matchup with the Lakers and Clippers. A busy morning as Kobe Bryant joins twitter and Phil Jackson gets engaged to Jea...]]> January 04, 2013 10:44:09 PST


text:
Posted| Updated
Community leaders at Port Augusta are calling on power company Alinta to switch the regional city's power plant to solar-thermal or risk its closure.
Topics: regional, community-and-society, activism-and-lobbying, port-augusta-5700, port-pirie-5540, sa
Posted| Updated
The Local Government Association wants compensation for Country Fire service volunteers involved in extended bushfire efforts.
The LGA will ask the Government to set up a working party of emergency services officials and CFS volunteers to investigate how firefighters best could be compensated.
The Mid-Murray Council has been leading a push since the Eden Valley bushfires back in January.
Topics: volunteers, community-organisations, community-and-society, disasters-and-accidents, emergency-incidents, bushfire, government-and-politics, local-government, states-and-territories, eden-valley-5235, adelaide-5000, sa, mount-gambier-5290, port-augusta-5700, port-lincoln-5606, port-pirie-5540, renmark-5341, wirrabara-5481
A group of Western Australian truck drivers says it plans to become a registered charity.
Topics: charities, broken-hill-2880, tamworth-2340, bourke-2840, longreach-4730, port-augusta-5700, esperance-6450
Posted| Updated
A police aircraft and ground crews are searching for a French tourist on the far west coast of South Australia.
Topics: missing-person, ceduna-5690, sa, port-lincoln-5606, port-augusta-5700, france, australia
Flooding at outback Coober Pedy in South Australia has given thieves a chance to steal nearly half a million dollars in fossils and opals from a motel.
There was a break-in while the town's locals were busy cleaning up from flash flooding.
Assistant manager Kezia Manning says 120-million-year-old opalised fossil sea shells known as the desert sea collection were among the items taken.
Topics: crime, burglary, law-crime-and-justice, coober-pedy-5723, port-augusta-5700, sa, australia
A new training centre in Port Augusta hopes to tap into the growing mining, oil and gas industry in South Australia's far north.
Topics: mining-industry, oil-and-gas, education, port-augusta-5700
Posted| Updated
A union says the Correctional Services Department is "playing with statistics" with its denial South Australia's prisons are beyond capacity.
Public Service Association chief industrial officer Peter Christopher says the department is redefining the jails' capacity.
The union recently said its members reported prisoners in transit vans being driven around, sometimes for hours, due to a lack of available beds, but the department says there is no evidence of that.
Topics: prisons-and-punishment, law-crime-and-justice, unions, states-and-territories, government-and-politics, adelaide-5000, sa, mount-gambier-5290, murray-bridge-5253, port-augusta-5700, renmark-5341, port-lincoln-5606
Posted| Updated
Heavy outback rain has caused flash flooding at Coober Pedy in South Australia and left some of the residents 'hopping mad'.
Topics: floods, rainfall, weather, animals, coober-pedy-5723, port-augusta-5700, sa, tarcoola-5710, alice-springs-0870, australia, perth-6000
South Australian Health Minister Jack Snelling has defended the State Government's approach to rural mental health services.
Topics: mental-health, programs-and-initiatives, states-and-territories, health-policy, healthcare-facilities, sa, mount-gambier-5290, port-augusta-5700, port-pirie-5540, port-lincoln-5606, renmark-5341, berri-5343, whyalla-5600
Posted| Updated
Despite heavy rain in the search area, a hiker has been found safe in the Flinders Ranges of outback South Australia.
Topics: emergency-incidents, missing-person, hawker-5434, sa, port-augusta-5700, port-pirie-5540, vic, australia
A housing restoration in South Australia's far west will get a boost from the Federal Government.
Topics: housing, indigenous-aboriginal-and-torres-strait-islander, community-and-society, work, sa, port-augusta-5700, ceduna-5690
A national body says the fact a mental health facility for country people has quickly reached full capacity is symbolic of the pressures being faced in the regions.
Topics: mental-health, regional, sa, mount-gambier-5290, port-augusta-5700, port-lincoln-5606, port-pirie-5540, renmark-5341
A redeveloped rural mental health ward is now open at Adelaide's Glenside campus.
Topics: healthcare-facilities, mental-health, sa, mount-gambier-5290, port-augusta-5700, port-lincoln-5606, port-pirie-5540, renmark-5341, whyalla-5600
Posted| Updated
South Australian Health Minister Jack Snelling says a promised $2.5 million increase in funding for the Patient Assisted Transport Scheme (PATS) could change, depending on demand.
Topics: programs-and-initiatives, health-policy, states-and-territories, sa, mount-gambier-5290, port-augusta-5700, port-lincoln-5606, port-pirie-5540, renmark-5341
The RAA says country residents would be the hardest hit if the Federal Government takes up a suggestion that fuel excise should be increased.
Topics: tax, oil-and-gas, activism-and-lobbying, federal-government, sa, mount-gambier-5290, port-augusta-5700, port-lincoln-5606, port-pirie-5540, renmark-5341
A renewable energy group in Port Augusta is calling on local federal MP Rowan Ramsay to stand up to his Coalition colleagues against scrapping the clean energy fund.
Topics: activism-and-lobbying, programs-and-initiatives, federal-government, alternative-energy, solar-energy, port-augusta-5700
Posted| Updated
Part of an Aboriginal exhibition in Adelaide remains closed because of a dispute involving Indigenous elders in the APY Lands.
Topics: courts-and-trials, law-crime-and-justice, indigenous-culture, community-and-society, library-museum-and-gallery, arts-and-entertainment, adelaide-5000, sa, port-augusta-5700, marla-5724
Today's unseasonably hot weather has seen fire bans issued for a number of South Australian districts.
Topics: weather, fires, sa, port-pirie-5540, port-augusta-5700, port-lincoln-5606
Educating patients about new electronic health services in South Australia's north and west is the next big task for Medicare Local Country North SA.
Topics: health-administration, sa, port-lincoln-5606, port-augusta-5700, port-pirie-5540
The Civil Contractors Federation says a Regional Development Minister being appointed from a country electorate could see economic opportunities generated in South Australia's regional areas.
Topics: states-and-territories, regional, sa, mount-gambier-5290, port-augusta-5700, port-lincoln-5606, port-pirie-5540, renmark-5341
Lobby group Business SA has welcomed a wider regional focus from the State Government but it warns expectations in country areas should not be set too high.
Topics: states-and-territories, local-government, regional, sa, mount-gambier-5290, port-augusta-5700, port-lincoln-5606, port-pirie-5540, renmark-5341
The state's new Regional Development Minister will tour South Australian country regions, giving a commitment he will focus on all regional issues.
Topics: states-and-territories, regional, sa, mount-gambier-5290, port-augusta-5700, port-lincoln-5606, port-pirie-5540, renmark-5341
South Australian Premier Jay Weatherill says the government will increase its focus on regional areas after attracting the support of independent MP Geoff Brock.
Topics: elections, states-and-territories, regional, sa, port-augusta-5700, port-lincoln-5606, port-pirie-5540, renmark-5341, mount-gambier-5290
The South Australian Regional Organisation of Councils says a proposed levy charged to local councils for clearing native vegetation would stifle development.
Topics: land-clearing, land-management, environmental-management, activism-and-lobbying, local-government, sa, mount-gambier-5290, port-augusta-5700, port-lincoln-5606, renmark-5341, port-pirie-5540
A University of Adelaide researcher says a triage system is helping reduce dentist waiting times around South Australia.
Topics: dental, sa, mount-gambier-5290, port-augusta-5700, port-lincoln-5606, port-pirie-5540, renmark-5341


text:
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text:
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Microsoft officially withdrew its support
for the Windows XP operating system on
8 April 2014, after 13 years of service. In
other words: Windows XP users no longer
receive technical support services
or updates. With your Barco PWS video
wall controllers running under Windows
XP, you may have wondered: "what
should I do now?". Our upgrade bundle
might just be the ticket.
The bundle consists of the complete kit you need to upgrade your specific system. The datasheet contains more information of the upgrade paths we propose. In case of doubt, don't hesitate to contact your local Barco sales representative.
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24 Nov 2014
Forging new pathways to color calibration for medical displays
30 Nov 2014 - 05 Dec 2014301 S Dr Martin Luther King Jr Drive - USA


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- Digital Rights Management: Tools and Applications for Implementing DRM in a Digital Ecosystem
October 26, 2004
This research bulletin is the second of two devoted to digital rights management (DRM). It examines the components of a DRM ecosystem model for higher education and describes where policies need …
- Digital Rights Management: An Ecosystem Model and Scenarios for Higher Education
October 12, 2004
This research bulletin is the first of two bulletins devoted to digital rights management (DRM). It suggests a model for a DRM "ecosystem" in the higher education community and demonstr…
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October 4, 2004
This summary is based on quantitative data from nearly 4,500 freshmen and senior students at 12 higher education institutions. It focuses on what kinds of information technologies today's st…
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- Capitalizing on Opportunity: Innovative Teaching and Collaborative Learning at Emory University
October 4, 2004
This case study examines the rationale and design of the Computing Center at Cox Hall at Emory University and the ways in which the Center supports innovative teaching and collaborative learning.…
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This research bulletin demonstrates how knowledge management (KM), a human-centered approach to the integration of information systems within organizations, can be used to examine the overlapping…
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Saimon Sharif (ChE '15)
The Cooper Pioneer interviewed current students from the art, architecture, and engineering schools about their summer experiences. The interviews will be published as a series. We hope they will serve to highlight the diverse achievements of our student body.
Here is our interview with Allison Tau (ChE '15).
The Cooper Pioneer: Where did you work?
Allison Tau: I was part of an REU program in engineering education at Olin College of Engineering. My project involved using a method called discourse analysis to look at transcripts of student team meetings in undergraduate design courses.
TCP: What was your daily routine?
AT: I worked with ten other students (and later two K-12 teachers) in the same studio for five days a week, usually 9 to 5ish. Studio culture could get distracting, especially because we were all friends, but it also created an environment where we all knew what each other was working on and could share relevant information about each others' projects. We had research meetings several times a week where we could talk about our work and hear from other students doing research at Olin who weren't a part of the REU. My favorite part of each day was "tube-thirty", a break the other REU students and I took at 2:30 every day to watch YouTube videos.
TCP: What was the best part about your internship?
AT: It was really rewarding to be a student researcher rather than just a research assistant. My partner and I were able to take our own direction with the data we had. If we needed more direction, our mentor was able to provide guidance, but for the most part we had the freedom to study what interested us. The other best part of my program was being able to interact with other engineering students with similar interests from across the country.
TCP: How was it different from what you've done thus far?
AT: Behavioral sciences research is an entirely different animal compared to technical research. It uses a mixed-methods approach, so you have to be comfortable with both quantitative and qualitative methods. Technical researchers tend to be skeptical of qualitative analysis, so you have to be prepared to defend your findings and know the ins and outs of your work.
TCP: What do you feel was the biggest takeaway from the experience?
AT: Doing research in engineering education has given me the opportunity to reflect on my own experiences as an engineering student. I read a lot of literature within the field of engineering education, so it gave me a fresh perspective on my education as well as something to think about this upcoming year.


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7 Tips to Prepare for Your Appointment
The key to a successful appointment is communication. To get the most out of your visit, prepare ahead of time so you can lead the conversation with your doctor. These 7 tips will get you ready
Appointments & Offices
Check insurance plans, locations and make an appointment
Is Dr. Desjean accepting new patients?
If you are a new patient, please check with Dr. Desjean before scheduling an appointment.
Office Locations
- Indiana University Medical Center PTH
- 635 Barnhill Dr Ste A128
- Indianapolis, IN 46202
- (317) 274-4806 (Office)