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State Reduces Mailings But Improves Customer Service
The secretary of a large state's health and human services department had a problem. His department was experiencing significant customer service and workload issues because of poor correspondence being sent to public assistance customers. Coupled with a major program expansion and a downturn in the economy, his department needed to improve service while trying to reduce customer contacts. Deloitte Consulting LLP was engaged to implement a custom technology and operational solution that dramatically improved customer service while reducing mailing costs for the department.
State governments are responsible for protecting and promoting the health and safety of their residents. A key responsibility of a state's health and human services agency is to notify people about their eligibility for special assistance programs such as Food Stamps (financial help to purchase food) and Medicaid (health insurance for low-income and disabled people), among many others. Although this may sound simple, the variety of assistance programs, state and federal notification laws for them, and the average educational level and personal circumstances of people in these programs serve to make this a complex business problem with which many states struggle. Additionally, many states are further challenged by being tied to legacy systems with antiquated correspondence triggering processes and poorly designed notice layouts. The correspondence issues of this state were threefold:
The result of these issues was a customer population being bombarded in 2007 with more than 3.3 million pieces of correspondence – an average of 13,250/day at a cost of $1.3 million to the state just for the printing and postage. The average case received more than 23 pieces of correspondence a year. The state's health and human services department needed help and worked with Deloitte to solve the challenge.
The state engaged Deloitte to investigate the problems with its correspondence and develop a strategic plan to better serve its customers. Deloitte worked collaboratively with the state to research what was causing correspondence issues and identify short-term fixes and a long-term plan. The goals of the project were:
Deloitte conducted surveys with front-line workers, interviewed public advocacy organizations and held roundtable forums with customers to identify correspondence issues and requirements to help develop a long-term solution. Using a collaborative and iterative approach, Deloitte helped the state develop a new correspondence framework. The framework leveraged leading practices from Deloitte's work with health and human service agencies and with printed media to help meet all our stakeholders' needs, while still adhering to state and federal regulations.
The project required significant modification to the state's legacy eligibility and case management system. Integration with specialized content publishing technology also was required. The complexities across technologies, and business and printing requirements, necessitated close coordination between five key state agencies and vendors.
With this project, the state was able to balance customer service with legal mandates and its customer's reading levels, while reducing long-term costs. The state was successful because of some key factors:
The results have been extraordinary. Customers actually read and understand their correspondence now. Workers receive fewer calls and get more targeted questions from customers that actually point to possible problems with their benefits; this is in contrast to earlier, when calls to workers were more frequent and from customers wanting their workers to explain everything in their correspondence.
New "true-change determination" rules cause correspondence to be sent only when a customer's benefit changes. This, coupled with intelligent layout and information formatting, has reduced the number and length of correspondence. This has not only reduced annual printing costs to the state by more than $175,000 annually but has also made the arrival of correspondence an event that gets people's attention vs. its being discarded unread or a requiring a call to a worker. And, assuming that the number of calls to the state's 1,400 front-line workers is reduced by just one call each day (averaging seven minutes), this amounts to an annual workload savings of 42,000 hours a year.
The implementation of the state's correspondence re-engineering effort has revolutionized states' thinking in relation to customer communication.


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Katy Perry's New Smells
Katy Perry is adding some new scents to her perfume line.
The singer and songwriter is to develop a line of signature scents with beauty company Coty Inc., according to an announcement. Coty will distribute them on a larger scale than the Purr and Meow! perfumes that Perry previously crafted.
The company says Perry's "unique approach to music and life" will drive her inspiration, and move toward "new avenues of scent creation."
Other pop stars to concoct their own fragrances include Rihanna, Jennifer Lopez and Taylor Swift. Coty's perfume brands include Calvin Klein, Marc Jacobs and Playboy.


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Largest patient-satisfaction measurement firms: 2012
A list of the nation's 21 largest patient-satisfaction measurement firms, ranked by total number of engagements in 2011. Source: Modern Healthcare's seventh annual Patient Satisfaction Measurement Firms Survey. Published April 30, 2012, p. 32.
For the best experience of ModernHealthcare.com on your iPad, switch to the new Modern Healthcare app — it's optimized for your device but there is no need to download.
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Become an Instantly Better Salesperson with Grant Cardone
March 14, 2014 | 0 Comments
I discovered this guy last night after searching for Sales Techniques in YouTube and he blew me away. Whether you like it or not, we're all salespeople, whether you're a business owner or whether you're my little boy asking to stay up for an extra hour. It's about getting what you want. I just found […]Continue Reading


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European Championships Triathlon, Half Distance, Kraichgau (GER) Andreas Raelert wins the ETU EUROPEAN CHAMPIONSHIPS!
Kraichgau, GER. Andreas Raelert signed for another victory at the Challenge Kraichgau Triathlon today. The older of the German Raelert Brothers won the race in a new race record time of 3:48:15. Sylvain Sudrie (FRA) and Sebastian Kienle (GER) won silver and bronze. The Kraichgau Challenge hosted this year's European Championships on the Half Ironman Distance. With this victory on his BMC Timemachine TM01, Andreas writes another chapter in one of the most successful product introductions in the bicycle industry. After setting a new world record last year in Roth (IM distance), the TM01 led Andreas and Michael Raelert to consecutive victories in the Mallorca 70.3, Rapperswil 70.3 and today in Kraichgau!


text: Ive shot the same 3d league now for about 10 years and ive always shot martin, anyways my father and i (who has shot martin for about 20 years) are the only martin shooter until recently. Last shoot i noticed a guy who formerly was shooting hoy had a 2012 pantera, i asked him how he likes the bow he said " i love it!" then he went on telling me about how martin fixed all there issues this year. I replied "issues? ive never had any issues that couldnt have been handled by the regular maintnence. But anyway its good to see some people coming to there senses on the right product


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Denny Hamlin's primary paint scheme will be featured on the all-new Toyota Camry race car in 2013. The No. 11 FedEx Express Toyota Camry gets a design overhaul that includes changes like a new nose and front grille, distinct contour lines down the side of the vehicle and an updated rear bumper. This die-cast has been carefully crafted to replicate the all-new body style and paint scheme of Hamlin's new Toyota Camry stock car.
- Die cast replica racecar
- Officially licensed NASCAR product
- Vibrant colors
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In mens hockey last night, SUNY Cortland skated to a 5-0 victory over 8th nationally ranked Utica College. They play Manhattenville tonight at 7pm. The women came up short 2-1 as they took on Neumann.
In womens basketball, SUNY Cortland over Buffalo State 72-66. The mens team just got to the 100 point mark with their win over Buffalo State 100-89. Both the mens and womens basketball teams take on Fredonia this afternoon, the women at 2pm and the men at 4pm. And remember there is no admission charge between now and January 15th for all home events.
We have Syracuse basketball today at Noon, Our coverage begins with Orange pre game show at 11:30. They take on Villanova.
In boys basketball, Cortland High was handed there first loss of the season as they fall to state rank #3 Bishop Ludden, 57-51. Lafayette over Pulaski 58-54, Tully over Port Byron 72-47 and Homer High fell to Fowler 46-42. And in girls basketball, Homer high over Fowler 38-20.
In NBA action last night Brooklyn over the Phoenix Suns 99-79. The Knicks fell to Chicago 108-101. Other winners last night Toronto, Boston, Atlanta, Memphis, New Orleans, Detroit, Denver, Oklahoma City, and the Golden State Warriors.
In pro hockey last night, in the AHL the Syracuse Crunch over Norfolk 2-1 after a shootout. And the Crunch are now starting to lose players to the Tampa Bay Lightning camp as the NHL season is set to begin here.


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DescriptionMedium profile 6 panel structured cap. Fabric strap with two-piece velcro closure. Camouflage twill with soft olive mesh fabric overlay. Fabric weight 7 oz. Due to color variations of dye lots, exact color matches of material are not guaranteed. In camouflage patterns, variations may occur in the placement of certain areas of the pattern due to random cutting. Certain distressed materials will have shading variations.
Imprint Area: 5.5"W x 2.25"H on Front of hat.
Price includes Embroidery, up to 10,000 stitches in one location.
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Employment Opportunity
Affi liated with Doylestown Hospital EOE Pine Run Retirement Community invites you to attend Nursing / Resident Care Job Fair Wednesday, October 29, 2014 8:00 A.M to 11:00 A.M and
PEMBERTON TOWNSHIP — Mischief night hit the township hard as about 21 acts of criminal mischief involving 15 victims were reported in the Brow…
Game On brings you expert analysis, player and coach interviews, and special features for sports in Burlington County.
Burlington County Times Update: A daily news program that highlights stories compiled by reporters in our papers and on the web as well as videos online.
Whether it's Wednesday night dinner with the kids or Sunday brunch, each week on "Cook This with Shereen," Shereen Pavlides whips up fresh and healthy gourmet dishes.
Chuck Thomas is a video reporter whose program, Eat This!, covers local eateries that have interesting and exciting specialties on their menu. He is particularly interested in...
BURLINGTON CITY — The guys with the triple-word-score last name keep scoring touchdowns. The Cinnaminson defense keeps making it easy for them.
Whatever comprehensive immigration reform plan finally emerges from Congress will almost certainly make it more difficult for future immigrant…
Bats have a reputation for being spooky, which is why they're seen so often in Halloween costumes and decorations.
Kylie Sposato is a Rorschach test. The former Pemberton Township High School student is simultaneously viewed as an outstanding talent by some…
Do not think for one minute that table lamps are old-fashioned. While overhead cans deliver all-over illumination, pendant lights can be moder…
The Digital Analytics Coordinator is responsible for supporting the Business Intelligence Department and Calkins Media properties with digital…
Eight reality panelists — some surprisingly brave, others scared witless — bond amidst zombies and chainsaw-wielding clowns at the Bamboo Gard…
by BCT staff photographer Dennis Mc Donald | Posted: Wednesday, June 18, 2014 5:43 pm
Four hundred and sixty two members of the New Jersey National Guard were honored today at a ceremony at Joint Base McGuire-Dix-Lakehurst prior to their deployment to Qatar tomorrow. Video by Dennis Mc Donald
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Affi liated with Doylestown Hospital EOE Pine Run Retirement Community invites you to attend Nursing / Resident Care Job Fair Wednesday, October 29, 2014 8:00 A.M to 11:00 A.M and
Busy Langhorne Insurance Agency seeks a Full-Time experienced, ambitious professional Must have excellent communication, organizational and computer skills A professional manner wi
Complete app or send resume to: HR Dept, Roosevelt Paper Co, One Roosevelt Dr, Mt Laurel, NJ 08054 Fax: 856-642-1921 Email: email@example.com For more info go to www.RO
CDL-A DRIVERS $2,000 Sign-On Bonus in October! Burlington, NJ At Cowan Systems, a leading provider of transportation services across the east coast and a family-owned business sinc
Job is located at 1487 Street Road, Warminster, PA Apply online at yourgoodwill.org or at any of our locations EOE-M/F/D/V ASSISTANT MANAGER - Full-time Seeking creative person for
Job is located at 753 Bethlehem Pike, Montgomeryville, PA Apply online at yourgoodwill.org or at any of our locations EOE-M/F/D/V WARES SPECIALIST - Part-time Part-time Wares Speci
Apply in person: Tuesday, October 14th or Wednesday, October 15th, from 9:30am to 3:00pm Harriet Carter Gifts 425 Stump Rd, Montgomeryville, PA * Must be 18 years or older We offer
Atlas Auto: Cash Paid for Junk Cars and Trucks. Free Towing-Quick Removal Top $ Paid. Call 215-368-3232
Atlas Auto: Cash Paid for Junk Cars and Trucks. Free Towing-Quick Removal Top $ Paid. Call 215-368-3232
DOYLESTOWN AREA Exceptionally Maintained Luxury Apartments 215-343-2289 1, 2 BR Garden Style Private Entrance Renovated Kitchens Washer/Dryer in Each Apt. Pool, Playground, Tenni
Levittown Completely Renovated 3BR 1.5BA. $1300. Available now. 267-980-0201 $4000 move-in
Bristol Twp - 3 BR, big FR, big kitchen, lg. fenced- in yard. Private driveway, washer/dryer. $1350/mo+ utilities. Call 267-312-5453
Croydon 1BR 2nd floor, $750/mo. 1st, last & security. Off street parking. No pet New paint/carpet 215-962-1235
JENKINTOWN/Baederwood 3 BR twin, 1½ BA, newer kitchen w/granite counter, finished bsmt. Wall to wall carpet. C/A. $1495+ all utilities. No pets. Gerhard Associates Realtors, 215-88
Warminster 977 Dogwood Rd. Open Sat. & Sun. Oct. 11 & 12 1-4 3 BR, 2 BA fully updated Split Level. For Sale By Owner $299,900 Call Brian 610-350-6000
Bedminster 2 BR, den, LR, DR, kitchen. Near Lake Noxamixon. $1200. 215-534-2485, 215-348-0248
Levittown $99 Move in Special 1 BR $680 to $720 + Heat. Water, sewer, hot water & appliances included, newly renovated. On site laundry. A/C. Joe: 215.337.1685 or 215.290.9
Chalfont 3BR . Hardwood flrs on 1st flr. Washer & dryer, dishwasher. Full bsmt. $1200/mo. Call 215-206-4554
Langhorne Private entrance, BR, BA, sitting room. Available now. $675/mo. Call Donna, 215-639-1030
DELANCO 1 BR. 2nd flr, newly renovated. Utilities included. Private parking. 856-461-7568
DOYLESTOWN Sandy Ridge Twin w/ 2BR, 2BA, washer/dryer, central air, parking, yard, $1,500+. 215-536-2756
NEW HOPE AREA Lumberville Victorian Twin Fully renovated w/ river view 2BR/1BA/3 cable ready flrs+bsmt porch/patio/gardens. $1800+ email@example.com
Plumsteadville 1 BR, 1st flr apt located on Country estate. $900/mo + utilities. Avail now. 610-346-8836
Yardley Boro Riverview 2 BR, 1BA, 2 stories +bsmt, $1295+, no dogs, 215-431-7807
PLUMSTEAD Brand New 1 BR Apt. on Privately Owned Residence. Close to Doylestown. Avail. immediately. $900/mo+ utilities. 215-778-0607
Trevose - Feasterville 3453 Chesnut Ave - by appt. only BOGO separate houses on one lot. Perfect for duplex or in-law suite. Live in one and rent the other, $319,900 131 W. Street
Washington Crossing Beautiful colonial split on large private lot w/ many upgrades & additions. 4 BR, office, finished bsmt, in-ground pool, large sunlit breakfast room add
Feasterville Five Homes to choose from! 3 BR ranch w/ 2 car garage on ¾ acre lot, $234,900 3 BR, 2 BA cape, bsmt + garage, $239,900 3 BR colonial, full bsmt, garage, great lot, $22
BURLINGTON CITY Furnished Room, utilities included - $600/mo + security. Avail Now! 609-351-6220
Newtown - Crown Point Condo 2 BR, 2 BA, Pool, No Pets. New Paint & Flooring. $1,200/mo+. 215-766-1238
Doylestown Boro. 1BR, dressing room/office.1st flr. Private entrance. Yard. Off st. parking, Washer/dryer full bsmt. Heat included. No pets. $1125 + electric. 215-348-4829
Southampton multiple rooms avail. Private BA, 3 w/private LR. Washer & dryer. Shared Kitchen.No Pets.Starting at $520/mo + security. Early payment discount. Call 215-364-74
Doylestown 1 BR, appliances, washer, dryer, parking. No smoking, no pet References. $875. 215-345-8153
Bristol Twp - 3 BR, big FR, big kitchen, lg. fenced- in yard. Private driveway, washer/dryer. $1350/mo+ utilities. Call 267-312-5453
Burlington Newly Renovated 3BR 1 BA yard w/lake no pets non-smoking Credit $1275+ utilities 6093866864
Cheltenham 2BR , 1BA, 2nd flr, LR, lg EIK. All appliances. Close to transportation $1100/mo. Call 215-669-9078
BENSALEM 2 BR apt. All inclusive. No pets. 3rd floor. $975/mo. 1st, last & security. Call 215-962-1235
Doylestown Boro Ground floor 2BR in private home. Private entrance. Parking. No pets. Utilities, trash, Fios TV, pool & shed included. $1300/mo + $500 security due at signi
Roebling - 3 BR, yard, bsmt, Washer/ Dryer hook up. No pets. Credit check. $1100 per mo. Call 609-284-2869
Nockamixon Twin: 2BR, wood burning stove, large yard, $900+ utilities. Call 215-766-0628
BENSALEM Duplex , 2nd Floor Unit, 2 BR, Deck, Storage, All Appliances. $999+. Call: 215-493-8303
Doylestown Twp. 1 BR, 2nd floor. No pets. Includes heat & hot water. Off street parking. $800/mo. 215-519-4305
Bedminster 2 BR, den, LR, DR, kitchen. Near Lake Noxamixon. $1000. 215-534-2485, 215-348-0248
Doylestown 2BR, 2BA, 1st floor Parking. Chestnot Grove. $1335 includes heat No pets Avail now 215-768-5854
Lumberton 4BR, 2½BA. Dishwasher, washer & dryer. $1800/mo + utilities & security. Credit . Call 609-267-3426
Chesterfield/Bordentown area 3BR, 1BA, newly renovated. Single home. $1550/mo.+utilities. 609-324-7538
RIVERSIDE GARDENS 1 BR apts, includes heat & hot water. Call for details & Senior Discounts. 856-428-3350 www.DanJonMgmt.com
RIVERSIDE Spacious 1BR, LR, DR $735/ mo. Walk to River Line. Free Heat & Hot Water. 856-461-6916
Yardley Boro Riverview 2 BR, 1BA, 2 stories +bsmt, $1295+, no dogs, 215-431-7807
Warrington 2nd Flr Farmhouse 1BR no pets, non-smoking. Washer/dryer 11/1. $750+ electric. 215-343-3758
DANBORO 2 BR apt. w/finished attic. Garage space also avail. Washer, dryer, hookup. Short term lease also avail. $1000. 267-362-5534 anytime
BENSALEM 900 sq.ft. 2 private offices & reception area. Private BA, fully carpeted & air conditioned. Great location. $700/mo. 215-245-2060
Bensalem 2BR, 1½ BA Townhouse lg fenced yard, off street parking. $1,300/mo. 215-639-2991 or 215-651-8525
Point Pleasant , PA 3 BR, 2 BA detached 2 car gar, CB School District. $1600/mo + utilities. 215-852-1256
NEW HOPE carriage house on horse farm. Newly renovated 1 BR, 1 BA, open flr plan, kitchen, DR, FR, vaulted ceiling. Walk-in closet & washer & dryer. Small dog or ca
Willingboro 2 BR, 1 ½ BA Townhouse in Fairmount Section Call 609-234-0772
Southampton Would you like to put your aging loved one in a nursing home or would you prefer to place them in a nice private home w/ an individual, experienced, fun loving, nurturi
JENKINTOWN/Baederwood 3 BR twin, 1½ BA, newer kitchen w/granite counter, finished bsmt. Wall to wall carpet. C/A. $1495+ all utilities. No pets. Gerhard Associates Realtors, 215-88
Quakertown Modern 2 BR, 2 BA c/a Walk-in closets, deck, Pet friendly Call 267-377-7106
Well establised Nathan's Famous Franchise for sale in Moorestown, NJ Great for retirees. Call 908-244-7875
A & B FULL Pool Service Have the confidence & Satisfaction of knowing that you, your pool & property will be treated w/ care & respect. Schedule yo
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Costa Rica Kayaking Adventure (CRKA)
Glide straight into the core of the Costa Rican experience when you hit two of Costa Rica's hot spots in a kayak. Beginners and more experienced kayakers are welcome – for the nature lover, the scenery's the point, not the sweat! Cruise through the canals of Tortuguero in search of monkeys and sloths, and then get really wild at Lake Arenal, the centre of adventure sports like paddleboarding. Experience lush greenery and Caribbean flavour from a whole different level when you kayak Costa Rica.
Highlights: Glide through the canals of Tortuguero by kayak, search for wildlife in the dense green forest canopy, view the beautiful vistas from your kayak on Lake Arenal, try your hand at stand-up paddleboarding
Cycle Central America (CNGP)
This trip gives you a piece of magic; aboard your bike, you'll pedal through the lush countryside of Nicaragua, Costa Rica, and Panama; past gleaming lakes, enormous volcanoes, colonial towns, and sunny beachfronts across the Caribbean. These are iconic destinations and seeing them on two wheels gives a unique perspective on the region. The ride of your life is waiting to begin. All that's missing is you.
Highlights: Cycle from Nicaragua to Panama, enjoy downhill cycling on Irazú Volcano, chill on Caribbean isles, cycle through coffee plantations
- Travel Style:
- Active
- Trip Type:
- Small Group
- Service Level:
- Standard
- Physical Grading:
- 4
Trek Hidden Costa Rica (CRAC)
Think you know Costa Rica? Trade in the same old settings for the real deal. Trek into the heart of the jungle to live with three families in a remote village. Discover the emerald core of a diverse land while bunking down behind a massive waterfall in a hidden cave. Learn about the medicinal plants native to these parts and how to make sugarcane candy. This is a spectacular country with opportunities for waterfall rappelling, surfing and whitewater rafting. This is what adventure is all about.
Highlights: Trek into a remote community to live with the locals, sleep in a cave behind twin 26m (85 ft) waterfalls, make your own sugarcane candy, experience a traditional sauna and learn about medicinal plants, rappel down hidden waterfalls, whitewater-raft on the Savegre River.
Costa Rica Active Adventure (CRSM)
Trekking, biking, horseback riding, kayaking, ziplining… Costa Rica really is the "Adventure Capital of the Americas." Thrill-seekers will find more than enough to keep themselves busy over this trip's 13 action-packed days. After landing in San José, raft down the mighty Pacuare river before crossing over to our remote rainforest lodge, surrounded on all sides by the thick, enveloping jungle. From there, embark on four days of cycling and hiking around Monteverde and Arenal Volcano before heading down to the beach at Manuel Antonio National Park. Phew! Tired yet? No? Time to book!
Highlights: Traverse streams and jungle hike in Sarapiquí Rainforest, paddle through world-class rapids, mountain-bike along breathtaking Arenal Lake, chill out to the sounds of crashing Pacific waves.
Costa Rica Volcanoes & Surf (CRVS)
Mountain bike along Lake Arenal with breathtaking volcanic views and catch a wave on this action-packed 9-day tour of Costa Rica. Get your adrenaline pumping with optional extreme sports like whitewater rafting, rappelling and ziplining through the lush jungle canopy. Learn to surf the famous Pacific breaks at Playa Santa Teresa and enjoy plenty of time to relax on tropical beaches. Throw in the opportunity to see incredible rainforest wildlife and you've got a unique adventure you'll be talking about for years.
Highlights: Surf the waves at one of the best breaks in the country, catch views of Arenal Volcano from a lakeside mountain bike ride, search for the elusive quetzal bird in the cloud forest, watch the sunset over the Pacific.
- Travel Style:
- Active
- Trip Type:
- Small Group
- Service Level:
- Standard
- Physical Grading:
- 3
Costa Rica Kayaking Adventure (CRKA)
Cycle Central America (CNGP)
Trek Hidden Costa Rica (CRAC)
Costa Rica Active Adventure (CRSM)
Costa Rica Volcanoes & Surf (CRVS)
|Service Level
|Starting Price
|Costa Rica Kayaking Adventure (CRKA)
|9 days
From $899
|Cycle Central America (CNGP)
|16 days
From $2249
|Trek Hidden Costa Rica (CRAC)
|12 days
From $1399
|Costa Rica Active Adventure (CRSM)
|13 days
From $1399
|Costa Rica Volcanoes & Surf (CRVS)
|9 days
From $1079


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Founded in 1965 by Professor David Morley CBE, Teaching-aids At Low Cost (TALC) is a unique charity whose main objective is to promote the health of children and advance medical knowledge and teaching in the UK and throughout the world by providing and developing educational material.
A Community Guide to Environmental Health has now been translated into Portuguese - Guia Comunitário de Saúde Ambiental. Dealing with health issues both inside and outside the home, the book encourages people to take ownership of their health, offering simple suggestions on how to make their environment cleaner and safer.
Aimed at health promoters, development workers, educators and community leaders, the book features over 1000 illustrations with all material tested extensively by communities in developing countries.
Buy the Guia Comunitário de Saúde Ambiental now
TALC and WFSA Book Donation Scheme (link will take you to WFSA website)
TALC has been working since 2009 with the World Federation of Societies of Anaesthesiologists to increase the volume and range of materials on anaesthesia available to healthcare workers in developing countries.
with TALC and Donate
to TALC
Help us to deliver up to date medical education to some of the poorest parts of the world. There are many ways you can help TALC in our work. Are you a publisher of medical material? Do you live in the St Albans area and have time to volunteer with us? Can you donate to TALC?
Não Ha Médico
TALC's Where There Is No Doctor has now been updated, translated and revised into Portuguese by a team from Mozambique. Onde Não Há Médico is intended for health workers in Portuguese-speaking countries of Africa and is now available.
Teaching-aids At Low Cost
The Electronic Teaching-aids at Low Cost (e-TALC) project was initiated in 2001 and distributes free CD-ROMs of relevant and up to date medical information that can be accessed by anyone with a computer. To date over 70,000 CDs have been sent out, in twelve volumes. Regular contributors to the CD include the BMJ, the Lancet, Tearfund and many others.
© Teaching-aids At Low Cost 2007 - Registered Charity No. 279858


text: Linda Crane, of Port Huron, is our Working Woman of the Week. She works at 5 days a week at Council on Aging, and is a deacon at Grace Episcopal Church in Port Huron! She loves both of her jobs! Thanks for working hard Linda, and enjoy your free food from Fuel Woodfire Grill and 96.9 WBTI.


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NCFD to hold promotion ceremony and honor personnel for life-saving actions
The North Charleston Fire Department will hold its largest promotional ceremony of the year on Saturday, November 1 at 10:30am at Montague Terrace.
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Painting Workshop –Studio Session with Deborah Meyer
Adults ages 18 and up will receive one-on-one assistance from seasoned artist and art instructor, Deborah Meyer. Fee: $25 per session. Registration closes one week prior to each session. Call 843-7...
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North Charleston's FREE 4th of July Festival at Riverfront park features nationally recognized musical guest, family activities, and concludes with the largest fireworks display in the State.
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Join us for our annual Veterans Day tribute on Tuesday, November 11, 2014 from 10:30 am – 1:00 pm at Park Circle. One of two Department of Defense recognized events in the State of South Carolina. Lowcountry native, Lt. Col. Clebe McClary, USMC (Ret) will give the keynote speech offering a powerful message of courage, determination and strength.
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Shipped to their door. Inside a signature box, an enticing gift waits to be opened and enjoyed. Details
Add gourmet flair to their day when you send this delectable basket of fresh fruit and sweet and savory epicurean delicacies. Inspired by gorgeous terraces overlooking the Champs-�lys�es, this wire metal basket is overflowing with fresh, ripe offerings from the The Fruit Tree? orchards, including juicy Comice and Taylor?s Gold pears, crunchy hand-picked Braeburn and Granny Smith apples and sweet Navel oranges. Fruity Perugina� Capri Candy, decadent butter nut crunch, creamy Camembert flavored cheese spread, crisp water crackers and everything flatbread round out this exquisite gift.
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FREE Nintendo Wii
Motion Gaming
The unique Wii remote controller includes a three-axis motion sensor which enables the player to enjoy a totally new gaming experience. As it uses natural movement, the Wii is perfect for both beginners and pros to get the hang of easily and quickly. When playing golf the remote is your club, so simply swing like you would when playing golf in real life.
Wii Channels
The Wii Menu is where your Wii experience begins, with four pages and lots of storage space there is plenty of room to add Wii channels as and when you feel like it. There are some pre-installed channels, such as the Internet Channel, and some downloadable channels which you can access via the Wii Shop. Wii Channels are available for iPlayer, Weather and other great services.
For The Family
Unlike most typical games consoles, you don't have to be a dedicated gamer to enjoy the Wii. There are games specially designed to bring the whole family together, so parents, and even grandparents, can join in and share the fun with their children. Mario Kart comes with the console and offers a fun and exciting racing experience for all of the family.
Get up and get playing
The Wii removes the typical push-button action we are used to. With the unique Wii remote you are no longer just playing a game...you are the game. Playing a golf game or fighting battles on screen are no longer restricted to simply button pressing, but rather involve actions and real life movements, such as swinging the remote to hit the ball, or throwing a punch to defeat your enemies.
Fun and games...
With Mii Channel you can create your very own avatar, customise it with 3D caricatures of people and use in certain games to represent yourself.
There is a massive variety of games available to purchase at stores and to download from the Wii Shop including Arcade Essentials and Heavy Fire: Black Arms.
What's under the casing?
Nintendo Wii System Specs
- CPU: IBM developed Broadway processor.
- GPU: ATI Hollywood.
- Audio output: LPCM 7.1ch, Dolby Digital, Dolby Digital Plus, Dolby TrueHD, DTS, DTS-HD, AAC.
- Memory: 88MB main memory.
- Storage: 512MB Internal Flash Memory.
- Inputs/ outputs: GameCube Controller Ports x4, GameCube Memory Card slots x2, SD card slot, USB 2.0 ports x2,.
- Networking: WiFi 802.11b/g wireless.
- Controller: Wii Remote & Nunchuck.
- AV output: Resolution 480p (PAL/NTSC), 480i (PAL/NTSC) or 576i (PAL/SECAM), standard 4:3 and 16:9 anamorphic widescreen.
- Drive: Slot-loading disc drive compatible with 8 cm Nintendo GameCube Game Disc and 12 cm Wii Optical Disc.


text: Perhaps I'll leave this place. Far horizons to explore. The world is wider than my feeble vision, and echoes I can not see. I feel a calling to depart from the commonplace and usual. My perception has been dulled by repetition. And so I'll leave, take up my hopes, and travel far, to that waiting destination until existence again bores me. Then I'll leave once more.


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Traditional Kids Furniture
Traditional Kids Art
Traditional Baby Bedding
Traditional Kids Bedding
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Traditional Kids Lighting
Traditional Kids Decor
Sausalito Seersucker 3-Piece Crib Bedding Set by Annette Tatum
The Sausalito Seersucker Crib Bedding Set is simple and sophisticated! This set features a Light Blue Seersucker padded bumper with piping in Blue and 10" ties in Salmon, tailored crib skirt in Blue with Salmon trim and a White fitted crib sheet.
The Seersucker Crib Bedding Collection from Annette Tatum is perfect for a preppy-traditional nursery. This collection features many different crib bedding sets that all feature a timeless and summery seersucker stripe! All fabrics that are used in this collection are 100% cotton poplin and machine washable for easy care. A three piece crib bedding set includes a padded bumper, tailored crib skit and fitted crib sheet. Always classic, the Seersucker Collection of baby bedding is sure to be loved by you and your little one. Made in the USA.
Annette Tatum creates inspiring kids bedding and decor in eclectic styles that will last the journey from baby to childhood and beyond. Her engaging designs surpass conventional children's decor through an evolutionary concept called layering. Annette layers darling patterns, prints and textures to design untouchable home fashions to reflect your individual character and style. Inspired by the beloved qualities of youth, Annette Tatum designs colorful prints and playful patterns that are destined to evoke happiness if your child's space. Highlight the joys of childhood and decorate your child's nursery or bedroom in the subtle sophistication known as Annette Tatum.
Category: Bedding, Traditional Baby Bedding
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This shouldn't come as a shock; we predicted it last February, when the criminal case ended in acquittal. But Eddie DiDonato Jr., a former lacrosse star at Villanova and the son of a prominent partner at the Fox Rothschild law firm, has filed a civil lawsuit against Gerald Ung, the Temple Law School student who shot DiDonato in January 2010 in the Old City section of Philadelphia.
Gerald Ung isn't the only defendant. DiDonato is suing a half dozen other parties, relying on various theories of liability. Let's think of this as a Torts final exam: Who else might DiDonato be suing besides Ung? What causes of action can you see?
Let's take a closer look at the lawsuit, filed on behalf of DiDonato by one of Pennsylvania's leading personal injury lawyers….
Continue reading "DiDonato v. Ung: The Temple Law Shooter Gets Hit — With a Civil Suit"


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- Antique Jewelry
- The Ages
- Engagement Rings
- Antique Rings
- Diamond Jewelry
- So Much More
Art Deco Lace in a Diamond Ring
This is a classic Art Deco 18k white gold geometric setting of an octagon within an octagon within another which holds an enticing transitional cut diamond of an estimated .35 carats (I-J color; SI1-2 clarity for a few white inclusions visual with a loupe). Lace-like filigree enhances the mount with lovely botanical shapes and open work designs. A smooth slim shank is a nice contrasting touch to the tactile surface of the mount.
Date: Circa 1930.
Measurements: 7/16 of an inch (1.1 cm) in length north to south on the hand and rises 3/16 of an inch (0.4 cm) in height off the finger. Weight of 2.0 grams (1.3 dwt).
Ring Size: US 6-1/4 (UK M; Int. Dia. 16.75; Euro 53 mm; Japan 12) and easily can be sized to fit most. Ring sizing information.
Hallmarks: "18".
Condition: Excellent; two minute repairs to the filigree strands visible with magnification.
Note: Diamond has not been removed from mount to preserve the integrity of the setting. Diamond weight has been approximated by measurement and formula and may vary from actual weight. Grading has been done in situ and also may vary if stone is removed.
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If for any reason whatsoever you are not completely satisfied with your purchase, we will refund the FULL purchase price including U.S. shipping if charged. Remember, there is no charge for our regular shipping service!
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Chemistry and Material Science > Encyclopedic Dictionary of Polymers > Ionization Chamber
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Ionization Chamber
n (1904) A partially evacuated tube provided with electrodes so that its conductivity


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Main Content
Multi-purpose bags are your thing; you don't want to have three different bags for three different occasions. You're not one of those people – the contents of your bag might change but your bag doesn't. No matter where you're headed, this RVCA Ramble bag has got you covered. The large back compartment has you covered on school days with a laptop compartment, a mesh divider, two slip-in pockets as well as three pockets for your pens. At the top there is a pocket lined in smooth fabric to keep your valuables from scratching while at the lower back there is a small zippered pocket to keep valuables hidden. The front compartment also features multiple slip-in pockets while there is a pocket on each side of the bag. The bottom of the bag features adjustable straps to hold a skateboard or maybe a sleeping bag. The RVCA logo is displayed on multiple rubber tags across the bag. The options of this bag never end - change the contents, but keep the bag!
- 100% Polyester fabric
- Adjustable straps
- Bungee detail on front
- Imported
- Measures approx. 19" x 6" x 12"
- Padded back and arm straps
- Rubber branding tags
- Skateboard carry straps with hook & loop fastener
- Zippered closures
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Special event items are produced by manufacturers only after the outcome of a game or event. These are advanced sale items and will ship immediately after they are received in our warehouse.
Manufacturer direct items are shipped directly from the manufacturer. These items are not available for international or expedited shipping.
Customized items can be personalized with options such as your name, your favorite number, and/or designs. Some options may be limited by league rules.


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Multimedia Resource Center
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BridgePoint Demonstration Evaluation
OtherForm: View this product demo and discover BridgePoint. BridgePoint is an advanced, proven, UML-based environment that enables getting real-time embedded applications right the first time. It provides...
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iM back with a new basestation and new columns!
iM: Episode #122 features 23 tracks including new music from JAPANDROIDS, PS I LOVE YOU, BANQUET, CHAMPION LOVER, and OLD ENGLISH.
iM's Julia Stead explores the musical career of THE CLIKS' Lucas Silveria and the band's new 2013 release.
iM catches up with the Vancouver synth-heavy rockers on the roof during their first visit to The Big Smoke.
Get to know iM's October 2013 Featured Artist ahead of a stacked Toronto bill on October 24th.


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The BMC Racing Team placed three riders – Marcus Burghardt, world road champion Philippe Gilbert and Tejay van Garderen – in a group of nine that made a bid for freedom on the penultimate stage of the Tour de France.
'Race And Not Just Follow'
Burghardt was one of four original instigators – all of them past Tour stage winners – who got away early in the 125-kilometer race. Later, Gilbert and van Garderen jumped across to the front group when the gap between the chase dropped to about a minute. The escapees, who were chasing solo rider Jens Voigt (RadioShack-Leopard), eventually split up on the second-to-last of six climbs. With the overall contenders bearing down on his group, van Garderen put in an attack. "We wanted to give it a try, even if it was a slim chance," van Garderen said. "We wanted to race and not just follow. Nairo Quintana (Movistar Team) soloed out of a small group that included race leader Chris Froome (Sky Procycling) to win the stage. Froome leads Quintana by 5:03 and third-placed Joaquin Rodriguez (Katusha Team) by 5:47. With a day of the race to go, BMC Racing Team's Cadel Evans looked back on his performance. "I came here with big ambitions – that's how I go for the Tour and that's what has gotten me good results in the past," he said. "This year we made a choice about the program leading into the Tour. We always knew it could work but it could also backfire and not work. Obviously the result here was to say it didn't work for the Tour."
Listen to complete comments from Evans and van Garderen on the BMC Racing Team's Tour de France Audio Line.


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Greg Van Avermaet added to his string of top 10 placings for the BMC Racing Team this spring with a career-best fourth place Sunday in a dust-choked edition of Paris-Roubaix.
Edged Out For Podium Position
A late addition to the team's roster for the 254.5-kilometer race along narrow, cobblestoned roads, Van Avermaet was narrowly edged out of a podium position by Niki Terpstra (Omega Pharma-Quick Step). Van Avermaet, Terpstra and fifth-place finisher Damien Gaudin (Team Europcar) finished 31 seconds after Fabian Cancellara (RadioShack-Leopard) out-sprinted Sep VanMarcke (Blanco Pro Cycling Team) in Roubaix's outdoor velodrome to win the race for the third time. Van Avermaet's solid spring season includes third at Gent-Wevelgem, fifth at Omloop Het Nieuwsblad, sixth at Strade Bianche and seventh at the Tour of Flanders. "I had a good feeling I could do well here after Flanders," he said. "So it was a good decision to do this race." Van Avermaet's result capped a day for the BMC Racing Team that saw Michael Schär in a breakaway, Taylor Phinney lead the peloton through the Arenberg forest and Thor Hushovd riding in the front group until a string of misfortune.
Couldn't Close The Gap
As the race split into pieces and several small groups formed at the front, Van Avermaet found himself marking and matching each one. But when Cancellara and Zdenek Sybar (Omega Pharma-Quick Step) attacked in the last 25 km, Van Avermaet was caught in traffic. "Gaudin was in between and he took a corner really bad and lost two meters," Van Avermaet said. "I tried to catch them and came to one meter but couldn't close it. If you're not in the wheel and you are in the wind, you are killing yourself." BMC Racing Team Assistant Director Fabio Baldato said he was proud of Van Avermaet's best result in five starts at Roubaix. "It was really a tremendous day with some really bad luck," he said. "But we were close to reaching our goals. I'm proud of what the guys did today. Everybody was being a good teammate."
Phinney Felt Good Early
Phinney, who finished 23rd, said after feeling good through the first 200 kilometers, things began to unravel on the 10th-to-last of the 27 sectors of cobblestones. "I was maybe feeling a bit too good," he said. "I think I got a bit excited. I never had any bad luck or any crashes. But when I needed to have the big kick to stay with the front group on Mons-en-Pévèle, I didn't have it. That was too bad." Hushovd, who finished his 10th edition of the race (in 13 starts) in 35th place, said he was the victim of some bad luck. "I felt really good but I had to change my bike and it was hard to get back," he said. "Just when I came back, I had a flat, then another flat and then I had a crash. I had to fight to come back to the front four times. That put me in the red a little bit. But I was still there. When they went hard once I went all kind of flat. So it's another disappointing day for me."
Click here to listen to complete comments from Baldato, Hushovd, BMC Racing Team President/General Manager Jim Ochowicz and Van Avermaet (in Dutch, English and French) on the BMC Racing Team Audio Line.


text: Piedmont Profile: Taylor Stricklin pays his dues in racing's minor leagues Monday, September 23th, 2013 Text size: A A A Tweet Back To Story JON C. LAKEY / SALISBURY POST Taylor Strickin, 24, is learning his way in the minor leagues of NASCAR. Stricklin stands next to his NASCAR Whelen All-American Series stock car. After an injury that sidelined his college basketball career, deceided follow in the footsteps of his dad, Hut Stricklin, and grandfather, Donnie Allison, and start a racing career.


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The winter can get dreary at times, but thinking of your Sabres is all it takes to boost your mood! Fire up your Buffalo spirit every time you wear Reebok's Faceoff long cuffless knit hat. This comfy beanie features an embroidered Sabres logo and woven team-colored stripes to show off your pride. You'll look forward to cold weather just so you can rock your Buffalo pride with this knit hat.
- 55% Acrylic/45% Cotton
- Imported
- Officially licensed NHL product
- One size fits most
- Quality embroidery
- Woven graphics
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Special event items are produced by manufacturers only after the outcome of a game or event. These are advanced sale items and will ship immediately after they are received in our warehouse.
Manufacturer direct items are shipped directly from the manufacturer. These items are not available for international or expedited shipping.
Customized items can be personalized with options such as your name, your favorite number, and/or designs. Some options may be limited by league rules.


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Costs are rising and the landscape is shifting, which means state governments have difficult decisions to make about their Medicaid rolls and the benefits they're able to offer. Deloitte's Center for Health Solutions can help make sense of the alternatives and steer policymakers toward solutions that make the most of available resources.
As used in this document, "Deloitte" means Deloitte LLP [and its subsidiaries]. Please see www.deloitte.com/us/about for a detailed description of the legal structure of Deloitte LLP and its subsidiaries.


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BRP SUB Mount Kit C 96-04 Honda XR 250/400
Price: $649.95
Product Details
The BRP DT-SUB Mount kit or SUB Mount Kit-C for the XR models is for those of you who want to run this setup on your bike and need the whole package. The kit includes BRP triple clamp, SUB Mount,Scotts Stabilizer, forward sub mount tower, spacer and extended throttle cables (Extended Throttle cables only apply to XR 650).
The BRP SUB "Scotts Under Bar" Mount is the latest in stabilizer mounting options for the XR models. This is a very popular setup for off road, dual sport and riders of taller stature. All BRP SUB Mounts are designed to run 1 1/8" ProTaper style handlebar and mount a Scotts stabilizer below the handlebar, replacing the bar mount assembly on your BRP or Scotts triple clamp. The SUB Mount setup offers several benefits over a conventional "above bar" stabilizer setup.
BRP XR SUB Mounts are designed exclusively to fit BRP or Scotts triple clamps only. The SUB Mount is an easy bolt on assembly. When running a stabilizer on this SUB Mount setup it will require the use of a 34mm extended link arm and forward mount style tower. The XR 650 requires extended throttle cables and the XR 400 requires you to re-route the cables.
BRP is an authorized Scotts Stabilizer Dealer and Service center with an extensive knowledge of stabilizer mounting applications. We have a complete line of stabilizer mounting applications and replacement parts. When it comes to service we offer complete service on all Scotts stabilizers.SPECIAL NOTES:
When running a Scotts stabilizer in the SUB Mount configuration you will need to use the 34mm extended link arm and forward mount style tower. Using a lower bend bar can often emulate the stock bar height. Due to the SUB Mounts increased height, triple clamp style enduro handguard mounts will not work with many bar bends so we recommend running either U-clamp or Bonz mounts.
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dixie sunglasses - green heather
by STEVEN ALAN
Having spent the past 20 years creating a mini fashion world grounded in classic American roots - fashioned with a twist - Steven Alan has quietly emerged an uncommon fashion pioneer. Upon opening his first retail store in 1994, Steven sold pieces from an eclectic group of emerging designers, becoming known for his keen eye. In 1999, Steven launched his first men's collection, including his now signature Reverse Seam Shirt, followed by a women's collection soon after. The collections build upon the same curatorial point of view using authentic fabrics and precise tailoring along with thoughtful details- resulting in easily wearable, refined casual looks.Back To Product View All From This Designer
Men's Size Chart
Product Details
Dixie is an oversized, universally flattering round style. The frame is composed of Green Heather cellulose acetate from northern Italy and features five barrel, rose gold plated hinges. The lenses are a custom-dyed green fade, providing protection on the brightest days. Each pair includes custom lenses designed to enhance visual contrast and reduce glare.
• 53mm lens width, 21mm bridge width, 140mm arm length
• UV protection
• carrying case & microfiber cloth
• imported
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