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Emanuel Berg
Emanuel Berg (born 28 December 1981) is a Swedish chess grandmaster. He is a two-time Swedish Chess Champion.
|Emanuel Berg
Berg at the Dresden Olympiad, 2008
|Full name
|Emanuel Berg
|28 December 1981
Skövde, Sweden
|Grandmaster (2004)
|FIDE rating
|2544 (May 2019)
|Peak rating
|2627 (November 2010)
First moves and playing styleEdit
As a youngster, he made solid progress and was consequently selected to represent his country in the various age categories of the European Youth and World Youth Championships. Surprisingly, he did not manage to secure a medal, but came very close in 1996, at Rimavská Sobota, finishing the European Under-16 contest with a share of 2nd-5th places and missing the silver and bronze medals only on tie-break.
As Berg received his chess education in the shadow of national legend Ulf Andersson, it might be expected that his playing style would mirror that of Sweden's most successful player of the modern era. However, the styles of the players are almost polar opposites, the younger man showing a distinct preference for aggressive, dynamic chess.
Tournament recordEdit
He spent several years making slow, but sure progress. He earned his GM title in 2004, following a number of tournament successes, including wins at Budapest 1999, Skellefteå 2001 (shared with Jonny Hector) and Bermuda 2002 (after a play-off).
Since 1998, he has regularly entered the national championship, finishing runner-up on no fewer than five occasions (2001, 2004, 2006, 2007 and 2008) and winning the event in 2009 and 2010. His consistent, strong performances have helped his Elo rating to edge past 2600.
There have been other notable results in international competition; he was joint winner of Stockholm's Rilton Cup in 2004/5 (with Sergei Volkov and Evgeny Gleizerov), won outright at Sóller in 2006 and was fourth behind Ivanchuk, Karpov and Kasimdzhanov at the Keres Memorial the same year. In 2007, he came third at Wijk aan Zee's Corus 'C' event (after Michał Krasenkow and Ian Nepomniachtchi), having featured in a five-way tie for first place at the Politiken Cup (with Krasenkow, Sargissian, de Firmian and Malakhov). At the 'Politiken' event of 2008, he finished just a half point behind the leaders.
Elsewhere in 2008, he scored 7/10 to finish 10th= at the Gibtelecom Masters in Gibraltar and the same score brought him a creditable share of fifth place at the EU Championship in Liverpool. At the Najdorf Memorial in Warsaw, he placed joint second with Tomi Nyback, after Krishnan Sasikiran.
Team eventsEdit
Berg is regularly selected to represent his country at major team events and following a significant upswing in his rating, nowadays plays on board one. He has participated in all of the Olympiads between 2002–2008 and the European Team Chess Championships of 1999, 2003 and 2007. At the Dresden 2008 Olympiad, he had a disastrous result, winning no games at all, for a lowly score of 1½ points from 9 games. In stark contrast, his team-mates did exceedingly well, keeping Sweden in contention round after round, and thereby ensuring that Berg had to endure a barrage of top-class opponents, including two ex-world champions.
Berg is a close friend of Sweden's latest grandmaster and Olympiad team-mate, Pontus Carlsson. They played league chess together for the successful Sollentuna SK club. In 2009 he joined Burgsvik SK, currently playing in the third division in Sweden.
Notable gamesEdit
- Emanuel Berg vs Evgeny Bareev, 15th EU Team Ch 2005, French Defense: Classical, Burn Variation (C11), 1–0
- Suat Atalik vs Emanuel Berg, Sigeman & Co 2006, Queen's Indian Defense: Fianchetto, Check Variation (E15), 0–1
- Nadezhda Kosintseva vs Emanuel Berg, Corus Group C 2007, French Defense: Normal Variation (C10), 0–1
- Stephen Gordon vs Emanuel Berg, Hastings 2009, Queen's Gambit Declined: Albin Countergambit (D08), 0–1
- Emanuel Berg vs. Maxime-Vachier Lagrave, Tradewise Gibraltar 2012, Sicilian Defense, Najdorf Variation (B96), 1–0
External linksEdit
|Wikimedia Commons has media related to Emanuel Berg.
- Berg's games at Chessgames.com
- Emanuel Berg player profile at Chess.com


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subset: commoncrawl


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Absolutely stunning 4BR gated golf community pool home
- $ 697 000 ( $ 15 / sq m )
- Single-Family Home For Sale
- Bedrooms 4
- Bathrooms 4
- 1/2 bathrooms 1
- Lot size 187.94 sq m
- Total square 406.64 sq m
- Year of build 2005
Absolutely stunning, one owner home used only as a vacation property. This lovely home in Red Tail has elegance, charm, and provides space for entertaining as well as privacy for everyone in the family.
Imagine fixing meals in the gourmet kitchen loaded with all of the extras including granite and top of the line appliances.
Escape to the inviting master suite that has a gorgeous bath area, large walk in closet, and room for a sitting area. The split floor plan offers three additional bedrooms with a separate living area between them.
The den in the home has French doors and is big enough to accommodate an at home office.
After dinner, enjoy an after dinner cocktail upstairs in the bonus room complete with a built in bar and media area.
The pool area and landscaping provide a tropical oasis while you sit and enjoy the golf course view. Your mind can wander and you will be complete relaxed. The fencing has been extended, there's a new sun patio, gutters/downspouts, plantation shutters, landscape lighting, a murphy bed, and new shower near the bedrooms.
This home has been meticulously maintained by professional landscapers, pool service, pest control, and house keepers. This home has everything you are looking for! You can have a vacation everyday in the comfort of your very own home.
Red Tail is an exclusive gated community, with golf course, restaurant, community pool, with breathtaking views. Don't miss out on this beautiful executive home, it wont last long at this great price.
- View: Golf
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Outdoor facilities
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Latitude / Longitude: 28.826378 / -81.529766
|Nearest airport
|Mid Florida Air Services
|9 Miles
|Nearest beach
|New Smyrna Beach FL
|48 Miles
|Nearest school
|Mount Dora High School
|9 Miles


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Kate Middleton's 'commoner' status stirs up Britons' old class divide
Sunday, December 19, 2010; 12:45 AM
LONDON - Since the royal engagement of Prince William and Kate Middleton, one word describing the bride-to-be has stood out more than any other. She may be beautiful, graceful and fabulously rich, but Middleton is still a "commoner."
Technically, the label fits. The 28-year-old daughter of former airline workers made good is not of noble blood and, hence, considered a commoner in the British tradition of class distinction. Yet the wide use of such an archaic and, to some, pejorative term is igniting a heated debate here about pedigree and status in modern Britain.
Royal watchers and the British media are not mincing words about the humble lineage of "Commoner Kate." "From pit to palace," declared London's Daily Mail, noting her great-great-grandfather's days as a coal miner. "I'm not against the middle class as such, but I do query whether she has the background and breeding to be queen one day," wrote James Whitaker, a guru of royal gossip. The Guardian, the Times of London, the Telegraph and the venerable BBC, among others, have all seen fit to dub her a "commoner."
As accurate as the term may be, others here are wincing at the notion that a young woman whose family's self-made fortune is larger than many in the landed gentry is being so strongly defined by her bloodline in 21st century Britain. It shows, observers say, that despite the rise of mega-rich commoners such as Richard Branson and J.K. Rowling, this is still very much a society where status is measured in birthright and breeding.
"It's quite depressing, this word, like we're going back to a 19th century theme-park Britain, to an age of deference to the monarchy," said Evening Standard columnist Richard Godwin, who penned a piece about the term. "But most of all, you look at Kate's background and you see there is nothing common about her."
In fact, her family's less-than-regal starts have hung over Middleton since she stepped into the world of Britain's moneyed and titled. Though hers is no Cinderella story - Middleton's parents, who now run a successful party supply company, comfortably footed the $32,000-a-year bill for Marlborough boarding school - Commoner Kate is said to have long dreamed of the glass slipper. Friends at Marlborough reportedly even nicknamed her "princess in waiting."
Middleton, however, seemed to get the last laugh at St. Andrews, the university in Scotland where she met and befriended William. The two then started dating, the story goes, after he was struck by her beauty as she modeled a sheer dress at a charity fashion show.
But she was to wait eight years before her prince finally popped the question, with a close call in 2007 when the couple separated. Some say Middleton grew tired of waiting for her prince, others say her background perhaps contributed to his initial lack of commitment.
By accepting a commoner as the prospective mother of an heir to the British throne, the monarchy, many here say, is getting historically closer to its subjects. Middleton's ascension could rekindle some of the lost spark between the crown and people, a cooling that only worsened after the death of Diana, Princess of Wales.
Still, some comically note that the royal-blooded - perhaps looking for some hardy commoner DNA after centuries of inbreeding - should instead stick to themselves. Commenting on a letter to the editor describing William and Kate's marriage as a "Darwinian exercise in gene-pool refreshment," Brian Viner, a columnist for the Independent, noted that his wife believes William should have been forced to stick to "a fat Spanish princess" or "a slightly boss-eyed one from the Netherlands."
A new title
Middleton's family tree is nevertheless presenting Queen Elizabeth II with a practical problem. Before the spring marriage, the queen will need to decide what title to grant Middleton, and Prince William reportedly is bucking for "Princess Catherine."
Purists, however, note that in Britain, princesses are born, not made on paper. Diana, for instance, was known during her marriage to Prince Charles not as "Princess Diana," but "Her Royal Highness the Princess of Wales." Middleton may be expected to take her husband's name, being officially known as "Princess William" in the manner of other commoners who have married lesser members of the British royal family.


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We have had some difficulties with communication with aspect, 18 months into our contract. We often need help or some guidance to support our business needs. It's sometimes difficult to be a happy customer when aspect can be quite rigid with the support. Regardless of this the product itself is good and Aspect seem on board with feedback and generally seem to do what they can to highlight difficult areas.
I have touched on it in my previous answer but the support structure is very rigid.
We are now able to reliably track the time we need to spend on a number of activities we do. We are also able to manage our agents better with WFM and how they are using their time. It's provided some great insights and ignited some good conversations
Aspect Workforce Management is a very robust system with a whole host of features to better help manage our workforce. The core software provides a number of reporting options as well as functions to help creatively solve staffing challenges. Aspect also provides services (such as APIs and web-services) that allow us to integrate our own tools into the system for a seamless advisor experience.
The software does have a steep learning curve simply because there is so much built into it. I've been working with it for over 10 years and still find new features I didn't know existed.
We suggest working closely with Aspect during implementation and being honest and upfront about your needs. As mentioned, the tool offers a lot in functionality and reconfiguring the tool to fit changing business needs can be an issue. Also take advantage of the Aspect community forums. Aspect itself will teach you the basics but the community users are very helpful with best practices which really lets you get the most out of the tool.
We use Aspect Workforce Management to staff our call centers. We have over 16,000 employees and Aspect is the only product we have found that can handle this scale.
Fairly simple and user friendly program, as long as you are making basic changes and updates.
Drag segment options and useful Search functions
-Slow. Running off local PC connected to server half way across the States, creates so much lag and response when doing simple tasks or running reports. I can connect (with limited user connections) to a remote server and run the same reports about 4 times faster than on my local PC.
-Nearly impossible to remove forecast groups unless you can properly follow the insane amount of steps in the correct order for each group.
-Limited on proper data reports that can be pulled from the system.
Needs better live views for ACTUAL data
Forecasting for staffing in call centers. If all data can be programmed correctly, there is a very simplified way to pull suggested staffing goals without too much effort. The lead up to said end goal however can be extremely time consuming.
Sometimes we have tools at our disposal, but we might not know the best ways to use it. Aspect gives the support for users to solve doubts and courses to learn how to make the best out of each tool.
Then we are able to learn what we need for each role in the Corporation, finding faster ways to generate schedules and forecasts for planning purposes.
On some days the traffic is high on the servers, and since Aspect uses a virtual environment to host the tools, we have issues with connection now and then, but only for a short while. On these days, tools run slightly slower than usual, but we are able to work with it without bigger problems.
If you use other softwares, compare all the tools you can have on each to see if it is Worth the investment.
Headcount planning for the business. We deal with Technical Support through chat and phone, so we need fast planning to work with demands and hiring if needed. We had benefits with Aspect because it got easier to work with historical data and to compile everything.
The software generate the Schedule set studies withing customizable patterns and even break and lunch schedules, which is great. It makes the best out of staff potential.
The AutoRun features which auto update NCO and AHT, application delivers exceptional schedules with varied labor resources.
Configuration! Although I hold 30 years in the WFM field, I was new to Aspect WFO. Learning the "terminology" specific to Aspect and the relationship between modules started as a difficult period for me. The support team and the learning curriculum's understood I was fresh and provided the knowledge necessary to get the app up and running, while explaining the processes and linking terminology. All said and done, my worries were not warranted.
Attend the configuration classes to learn how the app functions, it will be critical for taloring WFO to suit your business needs!
Currently our organization is deploying the basic inbound scheduling and the agent desktop for viewing. Once this becomes a normal routine for agents, the time off (Calendar) and shift trades will launch. Making the agents responsible for their success has made them understand they do control there time to meet KPI's.
I really love the layout of Aspect on my desktop, my dashboard has the important information I need but it's still super easy to make any changes. I love the staffing information that shows how many agents will be at the center, and my personal account shows my PTO, and accrued PTO on any given day in the future so it's super easy for me to plan ahead for vacations.
I don't love the layout/design on the app? It just looks a little outdated but it still is handy for when I need to make changes when I'm out of the office. It doesn't keep me logged in for as long as I would like (it usually logs me out after a few days) but I don't use it too often on my phone so it's not a large problem.
It's great to use and very useful. The insights provided really streamline your office/workplace and make you and your team more productive and efficient.
AWM is really useful for coordinating schedule changes with my team at work, and to coordinate meetings around breaks and lunches since we all have different shifts. If someone is scheduled to be out of office we don't even need to verify with them in person we can just check their Aspect to see if it's official on there. Also we can schedule breaks and lunches in line with business needs, so if it's supposed to be really busy around 6:30 PM we know not to put our breaks around that time since the center needs the staffing.
My favorite component of the Aspect suite is the workforce planning. I consider it the benchmark for all other workforce planning. The forecasting tools, scheduling tools, and intraday management are far superior to any other company
The least component and where Aspect has struggled is maintaining an integral system for production/performance reporting. While the latest WFO piece has a lot of updated components and the UI has been changed greatly, the actual architecture behind the scenes leaves a lot to be desired. Putting a pretty face on something doesn't fix the issues behind what actually makes it work.
Make sure there is a constant communication flow from Aspect. They can be slack in this department.
Aspect WFM allows us to forecast accurately, schedule effectively while meeting our service level goals. It also allows our agents to self manage their schedules without leadership presence.
The level of detail and ability to configure as required for the organization. Set service level, operational hours, agent performance, historical data, shrinkage view etc is very helpful. It has the ability to have a parent-child relationship between contact types linked to agents that are skilled to handle them. It has routing sets (groups) that is configurable by single skilled or multi-skilled. Forecast and schedule integration and administration is easy. Features like tracking Multi channel performance, shrinkage analysis and setting staffing tolerances is very helpful for large contact centers.
Ability to access data apart from the scheduled reports section. Reporting from the tool is not compatible or up-to-date with the existing enterprise data architecture. Standard APIs not readily available. Agent schedule integration and connectivity to a scheduling software is not standard. UI is outdated and has latency issues despite being a cloud system.
Easy to use, flexible workforce management tool for large and multi-skilled contact centers. Make sure your company's data infrastructure can easily integrate with the system for reporting and data needs.
Problems such as intraday and long term staffing requirement.
It will easy to use even for people are aren't really computer friendly. I like that it lets me see my schedule an week and advance so that I know when my breaks and lunches are. I like that I could figure out how to use it by just viewing it and going over it. It don't take some long guide that i had to read to learn how to use it
There is nothing I dislike I feel like it a simple system
its really simple to use and try not to get frustrated while using it just take it a day at a time
Aspect helps me to know what my schedule is and breaks. It also helps me to put in segments when im unable to login on time
Enjoy the ability to manipulate stats as it pertains to the call center. Next day stats are important. Intraday enjoys real time stats. It's the primary way the callcenter checks on who is where they should be. Shift bids works flawlessly. There are many ways for a client to configure their operation.
We don't have a live data-feed for all of our clients that we serve, but that is more to the point of the clients we support. We are hoping to get one in 2019.
Highly recommend the software. It is a well-rounded suite of tools.
Readily available to have next day reports. Improves decision making, hands-down.
What I like best is that after you get used to the interface and the way all the parts work as a whole, it all makes sense. I really like the way the upgrades look and feel, in line with changing technology.
I dislike that in more complex routing configurations, it's not always easy to know what configuration settings to use and what they will do. The Help menu has always been a challenge for me. It needs more real life examples and sometimes it feels like a big circle.
Our complex routing configuration staffing analysis has helped us to understand future staffing needs to a greater extent.
Quite honestly - I most like the 'Help' functionality. From anywhere and in any tab, or sub menu, you can find specific help to that section or topic or entry. the 'Help' then allows you to drill down to your specific concern, or point of confusion. I found myself not only learning more about the product but more about workforce and call center mechanics as well.
With smaller lines of business, small data, can sometimes generate some questionable data points.
Read the whitepapers - I found them very helpful. If possible ask sales representative if you can reach out to support to see how effective they can be. Talk to others who have used the product. ensure one person from your company attends the Aspect Conferences.
Rank and preference / performance based rank and preference scheduling. Love the flexibility the 'Multi' preference sets can allow.
The improvements that have been implemented over the years with the various versions. As an Administrator I think the system is very well built, easy to explain.
The only place that you can copy a group of agents is inside the Employee Data Center. Once the agents are copied, they can then be pasted in the Inter-Day Time Line, Official Schedule Editor, etc. I would like to see the ability to copy agents from outside the Employee Data Center. Also, I wish there was the ability to build new reports from scratch.
Give your sales person lots of "what if" scenarios so they can wow you with what they can provide.
Forecasting, managing Real Time schedule changes for chat, email, back office, client facing, sales, client support inbound and outbound, and Client Retention for North America, Europe, Panama, and the Philippines.
In a traditional WFM environment, Aspect WFM combines the three main pillars, forecasting, scheduling and real time management into one package.
It lacks intercommunication features, where WFM personnel could have options to counteroffer options for failed time off requests. Additionally, the WFO logon screen needs to be brought back displaying a username and password box in the web page instead of a pop up box, in order to provide better error messaging.
Scheduling and staffing are the prime problems being solved. Once we tied the plan to the day to day life of the agent, integrating time off solutions, scheduling visibility and planning, Aspect provides a robust solution to managing the call center.
I'd have to say the official and trial segment worksheets. I get so much functionality out of both of those tools. The filtering ability is fantastic.
I wish Aspect was able to deal with time changes better for organizations operating in multiple states. I work out of Arizona, but the company is based in Philadelphia, and it's quite a cumbersome process to ensure schedules will behave as expected when it comes time to shift for DST. Reporting could also be better. It's difficult to find metrics that should be readily available, such as base scheduled, or shrinkage stats.
It's always best to figure out the needs of your own organization, but in my opinion, while the price point is a bit higher than other workforce software programs out there, you definitely get your money's worth. Aspect provides the whole package.
Scheduling, forecasting, and reporting. Efficiencies of scale. For example, the sequential shift bid tool is very easy to work with and saves a lot of time, especially when working with multiple lines of business.
Request checking, personal account management and group allowances. The Superstate Analysis has definitely made a difference. Aspect WFO is a good enhancement in terms of look.
Aspect RTA is far to restrictive and would be better designed to provide all selected employees with their schedule activity, actual activity and status of adherence. The need to 'model' our queues, routing and groups rather than configure something closer to our actual ACD configuration is often frustrating.
Revamp Aspect RTA to provide a simpler view. Work on a more resilient forecasting module that can be based on more than historical trends. Allow schedules to be viewed and edited in a resolved view.
Non-productive time management (meetings, coaching, etc.) and the ability to allow everyone to self-serve has been very useful. Fundamentally, it is the ability to use IDP to review net staffing that is the hub of what we do.
I like that I am able to create and manipulate schedules and hold shift bids through aspect. I also like that I am able to control the group allowance balances within aspect and by line of business.
the configuration process seems very tedious, if you don't know what you're doing it's easy to get lost or mess something up. Though I know it's necessary, it does seem like it could be more user friendly
really understand the configuration of everything. once you understand that, it makes everything else much easier.
able to see schedule deficiencies and fill voids, monitor schedule adherence. scheduling long term is easy and efficient.
Customizable reports is a big plus. The speed of the application is vital to our operations. The multiple options is very instrumental to our staffing needs.
The only thing that I would suggest improvement is the user interface experience. It is lacking intuitive vision. Although it is easy to use. Its is also easy to get lost.
I would recommend some kind of on site training. You need to practice using it in order to get acclimated.
Our buisness is in the 24 hour call center environment with multiple shift start times. Aspect solved the issue of scheduling breaks and lunches to adhere with our regulations.
Aspect WFM is an industry leading WFM Tool that provides a ton of functionality and granularity around scheduling workforce, forecasting, and planning. It's super powerful.
WFM is anything but user friendly. Training new people to it is extremely time consuming, doing simple things can take an unnecessary amount of time, flexibility is not a strong point (doing things differently from what Aspect advises, even if it doesn't fit your business, is a huge pain), and managing users is done in multiple different parts with a level of complexity that borders on the absurd.
Carefully review your needs to ensure you are not spending additional manual effort to incorporate Aspect into your workflow.
Schedule generation is second to none. It's extremely powerful when using optimization for breaks/lunches. WFM is very good at tackling multiple staffgroups with with large agent numbers across multiple sites.
Product solves for the common NorAm based scheduling models very easily. WFO UI is modern and relatively easy for agents to use.
The hosted product is extremely unreliable. Support frequently needs to be contacted to restart services to resolve issues. Aspect has offshored all of their Tier1 support resulting in time to resolution ~5x of what it used to be.
Additionally, Aspect is unable to support many of the common scheduling scenarios outside of the US. To name a few, differentiate between schedule preferences and availability, schedule PTO in advance prior to schedules being made "official," contracted start times/hours.
Lastly, the hosted product is not a true SaaS offering. Upgrades are costly and time-consuming. Their true SaaS product Via WFM does not support their existing APIs making it unusable for large enterprises with reporting needs as well.
Carefully vet out their "cloud" environment. They will often refer to their legacy hosted environment as "the cloud" when it is not a true SaaS product.
Ensure the schedule models your teams need to use are fully supported.
Short term forecasting, scheduling,
I personally like the encompassing employee engagement and business needs can now be both served within the same platform,
I find the forecasting can be a very tricky element to master. We do our initial forecast outside the system and our interval and daily splits within it.
We've yet to realise the impact of adherence, however, we have already noticed a key swing in shifts that the system is producing that we never knew was a requirement.
The way that the too make our work easier, is great to know that we can make a lot of tasks in a short period of time.
the only thing that I can say I dislike is the fact that the tool closes after a few minutes of no use
Definitely is the best product I've use so far
run scenarios to create projections to the client and give the idea of what we need in regards of the business needed
Speaking to a few colleagues from different businesses it was reassuring to see that others had similar issues to ourselves but on a more inspiring approach some were way ahead and stated how much time they've got back from the system.
Nothing really stood out as an issue. Due to the weather it was unfortunate I was unable to stay for the final seat swap to sit with others to understand how they use it for things like colleague engagement
Take full usage of all the training available as it will just make it more difficult if you don't understand what the tool has to offer.
We started as front office only and now trying to transition to backoffice is harder without the support/training
Currently understanding gaps. However, after yesterday my next goal is to work with the senior managers to empwer colleagues more to start to manage their time effectively.
The reporting section is one of the best, the exporting options and auto-runs are very helpful we automatize the excel reports
Maybe add a section to customize reports easily and save them.
This is one of the best applications you will find on the market, easy to use and user friendly.
The scheduling and forecasting for several clients, we are showing all the necessary information for operations in order to take the best paths to solve the issues
I like that you Aspect shows you the hold times when a representative places a caller on hold.
1.The loading process for calls with video is terrible.2. I don't like that you can only select 10 calls at a time.3. searching for a specific representative call is hard. This process should be simple.
Better way to locate a rep call without having to go through multiple screens to type the agent name.
Being able to view video footage of the representative screen, I'm able to see if the reps are checking alerts and disconnecting on calls.
I like how easy it is to capture the data and record everything our customer agents are doing.
I thought it was initially very difficult to set up the system...I also thought that your training wasn't that good. The training was very long and I felt like in that amount of time it wasn't necessary and the instructor seemed very confused himself sometimes.
in my opinion it would be easier for Aspect Workforce Management and any company using it if Aspect does all the development from start to finish. It saves a lot of time and effort from the IT/development side and in case of any support it is always better for Aspect to do the Support then someone from IT.
Aspect Workforce Management is amazing at what it does and how we're able to look at those customer service agents that provide the best customer experience to our customers.
The Microsoft Office Calendar interface allows associates to see any changes made to their schedule, to include PTO approval, in near real-time. In fairness, this is a function that is in almost every other Workforce Management tool on the market today.
This is far and away the worst forecasting tool I have seen on the market. Unless your call center takes a static amount of calls, this tool is not for you. The lift to get to a forecast is absurd and the only thing they forecast based on is previous year volumes rather than utilizing your client base population.
Compare this to other tools such as IEX TotalView and Genesys WFM before buying. You will find other solutions that are better at working with your business and cheaper on your finances.
PTO selection by the associates and scheduling of items by WFM are the only benefits to this tool. The forecasting is only accurate after jumping through absurd hoops and is inaccurate unless the call volumes are static.
I appreciate the ease in running different reports, as well as the ease in which Aspect talks to Avaya and Kronos. I also really like Empower! Most staff using it are very happy with being able to use a URL to view their schedule. The 'Help' index is really useful, too. I participate in a lot of the ASUGA webinars and they are wonderful.
I would like to see more ease in building some of the rules, without having to have a consultant come in. I would like to be able to use more set up specific to our department without the risk of changing another department's settings. Perhaps that user error, but it often seems complicated.
Really take advantage of the Aspect consultants who come to help train and set up. Ask a lot of questions, consider future scenarios, and keep their email address handy!
We're forecasting more which is leading to better and easier staff, and moving away from manual schedules. Getting users to view their schedules online.
Great reporting functions - you can run a report on anything from superstate hours and holiday balances remaining, to an employee check-in summary, which makes running a register of attendees for real time management much easier.
Thereis nothing about Aspect Workforce Management that I don't like.
Great product, easy to use, many fantastic features, and very customisable to your company's requirements.
Holiday reporting and addition is super fast - it's very easy to run a report that tells you exactly how many hours entitlement a colleague has used or has remaining, and to be able to add additional hours if they are earned.
The integration that you can have between the telecom servers and Aspect's ewfm, makes several functions very easy to work with. As well as the reporting functions. Deep and complete.
I know they are outside reasons, but when there is data loss and the administrators are unable to recover the lost data threads.
It's an application with sufficient depth and enough room to learn.
the implementation of new tools makes it so good. The WFO portal, ewfm and there are a lot of more tools that Aspect has available for this platform that will make appreciate the complete and robust experience.
Attendance and schedule compliance is a difficult subject.
with Aspect WFM application makes everything transparent and better to tackle those areas of oportunity.
Aspect Workforce Management has been around a long time and they have continued to grow and refine this product. You can be confident that it will satisfy all of your workforce management needs. It is very reliable and has minimal down time.
The reports are still very much the same as they have been for years. I would like to see more graphical reporting. This may come out in the new Aspect Via product. You have to wait on reports to be produced and some business process to run. It would be better if you could multi-task.
Hire at least one or two experienced individuals that really know the system to mentor others. It will allow the rest of your team to learn from them and become experienced more quickly.
We use Aspect Workforce Management for managing daily operations. It helps us identify any areas where we need additional staffing or less staffing and allows us to make decisions on how to meet service levels before we experience any patient impact.
Seeing what the future hold and sharing best practice with other users
Nothing !! It was the first time i have attended the user group and would recommend any other users to go along to the next session
Easy to use
Automation is the way forward and we need to look at our current processes to see if we can work more smartly
Agent interface, the ability to schedule and email automated reports, Automated IDP loads
Cumbersome and not intuitive, does not work well for small group forecasting. Difficult to on-board new associates as a lot of training required to use the system.
Do your research and ensure all your needs and wants are covered
trying to manage multiple workgroups across multiple locations and trying to manage staff efficiently. Using Aspect, we are able to cut down the time it takes to produce schedules for multiple workgroups.
The ability to model and vary, with ease the model to ensure we have necessary staff to meet our customer's demands.
sometimes integration with other telephony platforms can be a bit m=hit and miss.
We are working towards recruiting to our FTE thanks to being able to use WFM to accurately see our peaks and troughs. We are also able to monitor adherence to schedule to ensure our staff are sticking to the plan.
Creating budget forecasts and pretty much everything in the forecasts tab.
The ability to memorize and export reports.
No interactive view of a day to day schedule of all employees. I would like an interface wherein you can adjust schedules on sort of a real time thing. This way you can see (on a daily perspective of all employees) where some activities are stacked and move them accordingly.
Try it. it's way better than Avaya Aura.
getting right staffed. it's very efficient.
Aspect WFM does a great job with flexibility. It has a large number of ways to modify and run sample scenarios to allow you to answer a lot of different questions. The automatic approval process for segments is also very well done.
Aspect seems to fail when things get overly complex. Trying to model groups that are not 1:1, with complex multiskills, often results in strange results.
Ensure your phone system is compatible!
We use Aspect for all our forecasting and scheduling. The ability to run different schedule sets for individual weeks is often useful, but can require some creative settings.
Analytic options, are the best feature of this tool, you just need to update information and system will create forecast, staffing what ever you need
As of right now there is nothing I can say I dislike from this tool
I will say this is an amazing tool that will feed your needs in a matter of Real Time analysis, scheduling, planning and forecasting, as well as WFO and APM
1. Real Time optimization,.
2. Save Money by been able to provide schedules to advocates just in front of their desk.
3. Been able to manage their schedule Adherence.
My favorite feature is that employees are ablrle to use the site from home and from their phones.
I dislike the time constraints. Meaning that you can only put in requests 90 days in the future or more than 48 prior.
This is where employees can request time off and overtime hours on their own, so it has great benefits.
Very current solutions. Meets our needs. The Aspect team is always interested in hearing what new features we would recommend.
The training subscription model does not meet our needs. I prefer paying for the training I need, when I need it and for the people on my team who need it.
Leader in Workforce Management solutions!
Effective intra-day management that allow us to respond quickly in real-time. Great service levels that are important to our guests.
The forecasting module is setup to either manually input forecast or auto-generate based on historical
Integration with other systems for non-phone work, must be purchases in a separate add-on for back office work. Only distribution available is an erlang model, need to have more options.
Have the Aspect team spend the time shadow the current workforce planning and staffing process and take the appropriate time to setup correctly in Aspect. Otherwise you'll find a lot of wasted effort re-creating routing sets for forecast groups and skills.
Forecasting and staffing for contact center workload, accuracy of reporting from the system (assuming all setup and configuration is correct)
Aspect is an easy to use utility to submit requests for days off, and at a glance it's easy to see what your schedule will be, and alter it in a moment. You can also see adherence to scheduling guidelines, and view the schedules of those on your team as well, to see overall PTO availability.
This tool doesn't work well outside of internet explorer. Certain aspects of Aspect work within google Chrome but the ability to request days, or use any of the widgets seem to be disabled. Chrome compatibility is a big issue.
Ensure that your company functions on a Windows platform, as this doesn't work too well in many other browsers outside of internet explorer.
It allows us to easily communicate vacation requests within a customer service environment, and to manage our schedule with many different code offerings. Submitting time off is a breeze, and the communication with supervisors is seamless.
I love how it's simple and easy to use. I love the layout of the website.
Something that needs to be worked on aspect is when you summit vto it takes forever to get approved. I'm not sure if it's the program.
Aspect allows employees to feel comfortable in their work Environment. For example if I want to add overtime in a typical job I would have to sign up and wait about 1-2 days for my manager to approve it, but with having aspect at my job i can Simply add overtime myself and in seconds it will get approved! Means more money in my pocket! And who doesn't love that!
The ease in forecasting and scheduling. and PTO bids. The addition of WFO and Aspect Mobile, empowers agents and coaches to view their schedules and KPI's which in turn takes a load off the workforce team.
I dislike that we recently upgraded and we are 6 months away from end of life.
There are several business problems we are solving for with Aspect Workforce Management mainly agent adherence, scheduling bids and and time-off bids. There has been great benefit to being able to adjust hours of operations for what-if scenarios.
The scheduling tool is so easy and quick to use, really helps with my 9 sites with monltly scheules.
The rules are not that easy to use or understand. I have to make manual updates to cover there short falls.
I can controle 9 sites from one tool quick and easy.
The fact that I can pull data and reports. It does the job for me.
At first it was a lot of getting sue to, but with time I began to grow and like it.
The benefits are the ability to filter and see times listed in specific pause codes.
Flexibility of services and skilling to allow for greater fluidity of business practices.
Configuration seems to be a lot of heavy lifting. There are a variety of online resources available for continued learning, and we have had several onsite implementation workshops, but as a business converting to a WFM tool for the first time, I feel like a start to finish training and configuration approach would have been much more beneficial for us.
So many options and lots of flexibility!
We will be converting from a manual forecasting and scheduling process with excel workbooks to a more automated and accurate approach.
The core functionality around capturing and understanding the business through segments and group assignments. There is a large degree of flexibility in being able to configure and shape the application to ensure that all areas are fully represented and understood. WFO interface now a lot better and more appealing to front line employees
There are areas where it doesn't recognise the concept of "teams" well - i.e. in planning and optimising for blocks of teams, so that events/meetings are taken together. Although it is more efficient to schedule at an individual level - in very large contact centres it is viable to schedule in teams instead
Full understanding of shrinkages from gross and driving and improving agent schedule compliance
We can slide our shift. We can sche6 important days off with ease
mobile app malfunctions, sometimes the app loads a litt5 slow
make moving your schedule across months possible
Gives employees flexibility, also allows us to match production needs, scheduke important days off without the paperwork.
Simple to use, menu is very clear, shift trades are very convenient.
Language doesn`t change permnanently. Meaning at first my aspect was set to french, I have to manually change it to english every time i open the tool. should be automatic.
Schedule changes need to be approved even though they might show as done on WFO.
Able to bid for my shifts with ease. Schedules are very clear and you can even request to trade shifts with colleagues directly with the tool, which minimizes the need for management involvement.


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Shells, Shells, Shells!
We live about 5 minutes away from the beach in our new home!
So, in our first few trips to the beach, we've already been beachcombing and have collected DOZENS of shells.
So being a homeschooler, in comes a unit on SHELLS!
Here are some resources that I found while "combing" the net. They range in age from preschool – high school.
Even if you don't live near the beach, you can still have fun with a seashell unit. There's loads of activities on the internet and seashells can be bought at dollar stores, etc. for hands on activities.
Across the Curriculum
Science: What is a shell?/About Shells
Molluscs of the sea, traditional "sea shells"
Making a Shell – how seashells are made (older students)
Mollusks – 3 page resource, kind of like a picture dictionary for mollusks.
Reading Shells – You can tell a lot about the world a mollusk lives in by looking at the shape of its shell.
Identifying Seashells
Identifying seashell finds, guide for kids – start here for the younger ones; also has photos of seashells
Seashell Identification Guide – Find out what kind of shell you have by comparing it to the pictures.
Family Identification Help Page – beefier than the guide just above. "The first step of identifying a shell is clearly the determination of the family to which the shell belongs to. Then you will be able to browse the family in order to discover its Genus name and then the Species name. This page will help you to succ[e]ed in the first step : identifying the shell's Family."
Shell Discovery: A lesson in inductive classification
Seashell Mapping – has a nice little PDF map to help students sort shells for identification. Neat idea!
Language Arts
Poetry – Seashell. 2 page worksheet to help write a poem about seashells. (for younger kids)
Writing – A Seashell Lesson: Writing for Detail and the Scientific Process – "Students use their senses to write detailed sentences about objects (for example, a seashell)."
Reading: Why Do We Collect Shells? snippets from several people on why they collect shells (older students)
Nursery Rhymes/Poems – She Sells Seashells by the Sea Shore – Enchanted Learning
Spelling: Go through the reading material and select key concept words and use these for spelling lists.
Have student make a PowerPoint presentation or make up a test/quiz on what he/she learned. To give this activity more purpose, find somewhere online to upload the test/quiz such as Quia or Quibblo or student can put on your homeschool student gallery blog (if you have one or make one). A gameboard/game could also be made with a seashell theme.
Shells in History (older students)
Seashell Search – Cute addition flash game! A seashell washes up on the beach and is collected in a beach pail if you get an answer right. (1 digit addition)
Seashell Match Up – pair up seashells (printable)
Sort seashells according to color, shape, size, etc.
Use seashells as math manipulatives (after cleaning)
This site has a discussion of some CMers (Charlotte Mason) who used shells as manipulatives. One homeschooler said her some memorized the math facts by using something tangible…shells
Home Ec – Cooking
Seashell Cookies – iced sugar cookies
Seashell Noodles in Pesto Cream Sauce
This one's a neat one for kids (not a kids recipe, but due to the large pasta shells used, it would probably be fun for kids to eat)
Seashell Arts/Crafts
Tips on Cleaning and Preparing Seashells for Crafting
I fondly remember making one of these when I was a kid. It was a super neat craft.
Seashells, Seashells for your home – ideas for decorating your home using seashells
Preschool Seashell Crafts – seashell candle, seashell monster, seashell necklace, seashell wind chime
How to Decorate with Shells – ideas for decorating with shells, shows pictures of different decorating ideas
Seashell Painting – KinderArt
Seashell Texture Prints – Education.com
Seashell Jewelry – 3 articles about making seashell jewelry
How to Make Seashell Keepsakes
Crafting with Seashells – seaside potpourri, seashell candles, seashell pin cushions
Seashell Shadow Box – a great way to display seashells collected
Seashell Coloring Pages
Seashell Coloring pages from LucyLearns
Seashell Coloring Pages – this is just a google IMAGE search for 'seashell coloring pages' that turns up thumbnails of seashell coloring pages.
Seashell Coloring Pages – this is just a google search that turns up sites with seashell coloring pages
* Have student practice copying/drawing or tracking a shell from a shell coloring page
Make worksheets from coloring pages. Example: Letter /number recognition, take clip art of shells and paste numbers or lettes in them to make a drill sheet. (Arabic or English)
Islamic Studies/Arabic
Easily incorporate into other subject areas by reflecting upon the fact that shells are a Creation of Allah and their beauty and intricacy and that this was easy for Allah.
Also, learn beach terms in Arabic (sand, shell, etc). For older students, use these words as spelling/vocabulary.
Supplemental Resources
Fun & Games
Seashell Online Jigsaw Puzzle, 48 pieces
Collecting Shells
How to Collect Seashells – E-How
Cleaning Shells
Picture Galleries
Live Seashells Picture Database – shows shells in their natural habitats
Seashell Fonts
FontSpace.com – just a few selections here. I really liked the Jenna font, but it didn't work for me other than the S.
I hope you find these resources helpful.
We "shell" "sea" you later, insha Allah!


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Chicago, IL. US
We were pleased with the level of service we received when we hired Marketingtemps Event Staffing. We called Marketingtemps and they were able to assist us with well polished models with appealing and attractive images. The talent was reliable, pleasant, extremely professional, and completed the job as planned. We were quite impressed with the quality of services that were provided, and as a result our event was a huge success in terms of increasing foot traffic that generated leads from the staff we hired Marketingtemps. Thanks for all of your help and we look forward to another great show with your remarkable staff next year.
Cassie Larson,
Qauntum Concepts


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Our Team
We believe that intellectual capital is critical in providing the ultimate investment experience for our clients. Over the years, we have been fortunate to attract some of the most talented professionals in our industry. They stay to build rewarding careers because of our entrepreneurial spirit, a commitment to our people and the high expectation for excellence. Our people are our most valuable asset – they are skilled problem solvers that believe challenges can be opportunities and are what allow SGU to provide an un-paralleled investment experience.


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text: Skylar Snow's driver, Alex Legend, is in luck! After helping this luscious Latina carry her bags inside, this shy guy gets an eyeful of busty Skylar modeling sexy new lingerie. Skylar gives Alex a blowjob in her bra and thong, then bends over for some hardcore doggystyle action. Alex fucks Skylar's huge natural tits while she sucks him off. This sweaty fuckfest ends in a hot, messy facial for Skylar. It's a lunch break well-spent for Alex, and one ride Skylar's happy to receive!


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Skipper Captain Mark Lee AGC (ALS) led his BAG side to a good victory in this pre-season friendly in Sennelager, Germany. A crowd of around 250 were treated to some fine running rugby in 36 degrees of heat as well as some bone crunching tackles.
The match pitted the organised skills of the RFH XV against the potent running threat of the mainly Fijian BAG side. The first 15 minutes saw the power of the RFH forwards threaten the BAG line on several occasions and after a string of infringements the referee gave a penalty in kicking range which gave the visitors their first points of the match for a 3-0 lead.
This seemed to wake up the BAG players who started to play in the wider channels. Fly half and playmaker Capt Ben Cottenden 5 Rifles sprayed out the passes to try and get the fleet footed Tpr Bobo QDG and LCpl Namadila 1 YORKS into play. After a number of good run both Bobo and Namadila managed to cross the line with Cottenden able to add the extras for the second try to give the servicemen a 12-3 lead. A further try by Pte Dawai 1 YORKS and a penalty from LCpl Shorter 28 Engr Regt gave the men in blue a comfortable cushion of 20-3 at half-time.
The RFH team came out with the bit between their teeth in the second half and only a superb defensive effort from Rfn Nalewabau 5 Rifles, Cpl Mossop 1 Yorks and man of the match Cpl McKenzie 3 Bn REME kept the RFH scoreless until the last five minutes. The pressure eventually told and the visitors had the final say to bring the final score to 20-10 to BAG.
Special thanks must go to the NAAFI for sponsoring the match and to RFH for making the effort to come over to BAG. You can read more about the charity at Rugby For Heroes
Read the British Forces News Match Report here.


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Quick links
Full case report
British Chiropractic Association v Singh (CA)
Reference [2010] EWCA Civ 350; [2011] EMLR 1
Court Court of Appeal (Civil Division)
Judge Judge LCJ, Neuberger MR and Sedley LJ
Date of Judgment 1 Apr 2010
Libel – Fair comment ('honest opinion') – Whether words fact or comment/opinion
The BCA, a company representing chiropractors, sued for libel in respect of an article by S in the "Comment and Debate" section of The Guardian. The words complained of stated accurately that the BCA claimed that its members could help treat children with certain childhood disorders. The words complained of went on: "although there is not a jot of evidence. This organisation is the respectable face of the chiropractic profession and yet it happily promotes bogus treatments." The Defendant pleaded fair comment and justification. At the trial of preliminary issues on meaning and comment the Judge upheld the BCA's meanings, namely, that the words imputed to it that it knew that there was no evidence to support its claims and that the BCA therefore knowingly promoted bogus treatments. He described this as "the plainest allegation of dishonesty". He went on to rule that the words were accordingly fact not comment. S appealed both findings.
Whether the Judge's findings as to meaning and/or comment were vitiated by errors of law and/or were plainly wrong
Allowing the appeal and setting aside the Judge's findings:
The material words were expressions of opinion. In particular, the Judge erred by treating the statement that there was not a jot of evidence to support the BCA's claims as an assertion of fact. This was, in the Court's judgment, a statement of opinion, and one backed by reasons. Once the statement was properly characterised as a value judgment, the remaining words from which the defamatory meaning has been derived lost their sting. The natural meaning of the passage was not that the BCA was promoting what it knew to be bogus treatments but that it was promoting what S contended were bogus treatments without regard to the want of reliable evidence of their efficacy. The Judge's findings were set aside.
The Court highlighted the risk inherent within the usual approach of deciding whether words are comment only after first determining meaning according to the single meaning rule. At [32] the Court suggests this may not always be the best approach, "because the answer to the first question may stifle the answer to the second".
The Court also analysed the reasons why, in the context of debate about a subject such as medical science, the words are likely to be highly value-laden and thus readily characterised as opinion not fact. The decision highlights the importance of the words complained of being considered in their context.
The Court signalled strongly that the tradition of referring to the defence as 'fair comment' should be abandoned in favour of 'honest opinion' as it "better reflects the realities".
Download this Judgment
Instructing Solicitors
Bryan Cave for Mr Singh; Collyer Bristow for the BCA
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On The Move highlights employment news, awards and honors attorneys receive, and board appointments or elected positions. Digital images should be 200 dpi and saved as eps, tiff or jpg. Color images are preferred. Information must be submitted at least 10 days before the Wednesday issue in which it is to appear. Submit your announcement at http://www.theindianalawyer.com/submit-on-the-move or email to managing editor Jennifer Nelson at email@example.com. New Associations
*Josh Abel will join Faegre Baker Daniels LLP's nonprofit practice group in September. Abel previously was executive director of the Neighborhood Christian Legal Clinic.
Douglas K. Walker has joined the Law Office of David Gladish P.C. His practice will predominately be devoted to personal injury, business litigation, and estate and wealth management.
Promotions Claire Emswiller Short and Cassandra A. Kruse will become shareholders of Emswiller Williams Noland & Clarke P.C. effective Sept. 1.
Appointments and Elections
Awards and Honors
Indiana University Maurer School of Law Professor Ajay K. Mehrotra has been named the winner of the Society for U.S. Intellectual History 2014 annual book award. He was selected for his work, "Making the Modern American Fiscal State: Law, Politics, and the Rise of Progressive Taxation, 1877-1929."
Indiana Court of Appeals Judge Melissa S. May and Muncie attorney Robert C. Beasley have received the Excellence in Continuing Legal Education Award from ICLEF. New Location
The Evansville office of Kightlinger & Gray LLP has relocated to 7220 Eagle Crest Blvd., Evansville, IN 47715-9815.•


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Tiffany Doll has the kind of face that makes you want to study every detail – a sweet expression with full lips just made for kissing, adorable freckles, and a devastating smile. She has plentiful freckles on her firm but curvy bottom too, which we often get to see in wonderful close-up! She is a passionate and spontaneous lover, making her sexual performances highly arousing and involving. Tiffany made a huge impression here with her 2014 debut in 'Art of Erotica,' followed by a delightful scene in 'Models Unleashed,' and she's been big news since new director Guy Ranieri Sblattero took the helm. The starring role in 'French Kiss' was perfectly suited to her charms, with plentiful smooching and super-hot anal licking and fingering. Now her fantastic new movie 'Senses' is letting us see more of her playful personality, her warmth and her energy. I asked her to share her secrets with us – to get the full effect, imagine her sexy French accent making you go weak at the knees as you read it…
Tiffany, please tell us more about yourself.
TD: I'm 29 years old but like every woman, I like to think that I look younger. I'm from Cherbourg, a small city in Normandy close to the sea. In my free time I love to go mountain biking, I love nature, but because I'm a woman I do love shopping too.
What inspired you to get into nude modelling?
TD: I had always been interested in doing it but I was too shy. One day I tried with an amateur photographer, a woman, and I found that I really liked what we did and I became a bit more confident about who and what I am.
What is your favourite thing about your appearance?
TD: Well, I really like my hair. Long hair is sexy and I'm very proud of mine.
How do you keep in such great shape?
TD: As I said I do a bit of mountain biking and I also love doing yoga. I try to eat healthy but I love food so much, especially fat and heavy food.
Which is your favourite of your movies for VivThomas, and why?
TD: I love 'Models Unleashed' because it's one of the first I ever shot for VivThomas and also I really enjoyed shooting with Eve Angel. She's so amazing and very pretty and because it was one of the first movies I shot for Viv Thomas I was a bit nervous but she made me feel confortable from the beginning.
What do you enjoy most about making movies?
TD: I enjoy travelling and meeting new people. All the models I've met have such great stories behind them that it's always interesting to shoot for and with new personalities. Every day is different.
Who was your favourite partner in a scene?
TD: I do like a French girl a lot. Her name is Amel Annoga, she's great and natural. She really loves what she does and I like it.
Did you have sex with a girl in your personal life before you did it in a movie?
TD: Yes I did but not so much as I was pretty shy before. Since I've been modelling I've changed a lot in terms of being shy. As a married woman and a bisexual, I enjoy shooting for VivThomas a lot. It's everything I love doing at home in my private life.
Please tell us about your new movie 'Senses.'
TD: It was totally different from what I normally do, and it was a great experience. I really loved doing the sense of taste with Carolina Abril, firstly because Carolina is so sexy, and also because taste is one of my favourite senses. When you are having sex you use all of your senses and you even don't think about it, so it's great sometimes to be concentrated on only one.
You seem like a very energetic person, you bring a lot of passion to your scenes. How would you describe yourself?
TD: I'm an epicurean girl, I always like trying new things but I also live by what is good in life: sex, food, games. I'm an easy person, I don't like making things too complicated. We live to laugh and have fun. What I do something I always give 100% of myself, and I love seeing that I give pleasure to my partner. If the people around me are happy then so am I.
What are your ambitions?
TD: I don't know. I don't want to be a star, I just want to do what I do with a lot of pleasure.
Is there anything else you would like to tell your fans?
TD: Continue to watch what I do for VivThomas, I know you will love it because I did and for sure you can feel it in every movie I shot for VivThomas.


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Author Archives: Mysteek
Author Archives: Mysteek
I'll get straight to the point.
If you're looking for a pair of excellent sounding wireless headphones for either:
Look no further.
This is my experience with the Bose SoundSport Frees.
If you've heard the Bose SoundSport, you will be familiar with the sound. I'm not sure if they use the same drivers or not, but the sound is incredible - forward, slightly bass heavy, impactful, warm and engaging. Perfect for rock / pop / edm or anything where a convincing amount of bass is preferred.
The bass is solid as you'd imagine from a pair of Bose. Low notes are engaging and there is a slight emphasis on the low end, which is absolutely essential for noisy environments and traveling.
Unlike Bose's past reputation of being all lows and highs, these have a pleasantly forward mid-range. Vocals are smooth and clear.
Vibrant while being non-fatiguing. Doesn't trail off like most headphones and retains a crisp sound all the way up to the higher frequencies.
I'll let pictures speak for themselves. They're sleek, elegant, and look stunning when paired with workout clothing. As a fashion accessory, they don't look as fancy when dressed up or when traveling, so it depends on your environment.
The Bose SoundSport Free feel a little plasticky. I assume Bose wanted to minimize metal parts on the housing to make the earpieces lighter and more comfortable.
Speaking of comfort, they are definitely among the more comfortable headphones I have worn. This comes naturally as a result of not having cables touching you.
It's difficult to get more portable than being completely wireless. My only gripe is that the carrying case is a little bit bigger than I would have liked. This can't exactly be helped due to the design of the headphones.
With that said, they are extremely light and portable. The only headphones that are more portable are the Apple Airpods.
The Bose Soundsport Frees stay in my ears during intense exercise. I've worn them while running on a treadmill, running by the beach, doing squats, deadlifts, bench, overhead press, and sit ups. They are very, very secure.
Ever since the iPhone 7 was released, I wanted to find the perfect pair of wireless headphones to accompany me when doing various tasks, including:
As it turns out, there is no best all-rounder when you want to use them for just about everything. Of the 15-20 wireless headphones I tried, I found that different headphones performed best for different activities.
I eventually settled on the Audio Technica ATH-DSR9BT (review here) for overall sound quality, but there was no way I was going to take out a pair of headphones of that caliber for a run or to the gym.
In 2017, I found the Apple Airpods the most comfortable and enjoyable for studying with.
And as of April 2018, I believe the Bose Soundsport Free is the best headphone for working out.
Hello. I'm Mysteek. My goal is to provide the most comprehensive review on the internet of the Audio Technica DSR9BT headphones. I hope to offer value to the audiophile community through analyzing these headphones in far greater detail than other generic review sites.
That precise emotion when you've lost yourself in a well crafted song.
It's a truly fleeting emotion--a tranquil euphoria.
I've spent my life chasing it...
And if I could help help you experience even a fraction of that wonder, then I will have accomplished my goals.
I'm here to share with you what I believe to be one of the greatest sounds through wireless headphones I have heard to date: the sound of the Audio Technica ATH-DSR9BT.
Sony MDR-1000X
Bose QC35
Audio Technica DSR9BT
Audio Technica DSR7BT
Build Quality
A little plasticy
Creaky, noticeable when running
Battery Life
20 hours
20 hours
15 hours
15 hours
The DSR9BT was released in November 25, 2016 in Japan.
It soon hit CES 2017 in Las Vegas, Nevada for a worldwide premier and claimed the CES 2017 Innovation Honoree award.
The expected release date in North America is April 2017. You excited? You should be.
Edit: Looks like it has been released. Let me know your impressions below!
Use the following to calibrate your tastes with mine for optimal value of information.
So if you're at all like me, you may find this super helpful. If your tastes don't match mine, I hope I am still able to contribute to your research for your next purchase!
Audio Technica managed to implement a DAC-less design in the ATH-DSR9BT and ATH-DSR7BT (the poor younger sibling that didn't win any awards and has received little press).
Called "Pure Digital Drive", this technology allows the listener to hear sound without any signal degradation as a result of the traditional conversion process of going through a digital to analog converter (DAC).
The company Trigence designed and patented the Trigence Semiconductor Dnote chipset used in the DSR9BT. Quoting their site:
With Dnote® , the high resolution digital signals generated within the processing chain of today's consumer audio products, are carried faithfully direct to the loudspeaker electro-mechanics. By employing multiple voice-coils, Dnote® is able to drive the loudspeaker digitally. The result is a clear and precise audio output signal that typically consumes less than one third of the power of legacy outputs.
- Trigence, 2017
...Read more about the technology here.
The idea is that converting a digital signal to an analog signal is inherently lossy. A manufacturer must deal with converting a digital signal to an analog one, then they must boost supply voltages, and then finally filter the amplifier output. The result is a loss in resolution and clarity even with a lossless source.
With this semiconductor implementation, a digital signal is allowed to retain its full digitalness right up to the driver. At the driver is this chip that then turns the data into its corresponding vibrations by activating four separate voice coils. This is how Audio Technica claims that the experience is "fully digital" and "DAC-less".
As an aside, this tech was first implemented into car stereo speakers by Clarion in 2016. The concept is the exact same, but this video explains it in detail--digital data feeds to turn voice coils of different sizes on and off to produce the intended sound.
Lastly, bluetooth wireless headphones typically use a built-in DAC. They consume more energy than Audio Technica's setup and are another point of possible electronic failure.
By eliminating the flavoring of various DACs and amps from the equation, a manufacturer no longer needs to worry about catering to all the different types of source outputs, and only needs to worry about how to handle the digital data themselves. In theory, this leads to more standardized, universal sound compared to people with the same traditional headphones with different amplification.
And we're back into the meat of the review.
The DSR9BT headphones have 45mm dynamic drivers, which Audio Technica says are made of diamond-like carbon. I wonder what that means...? I mean, if we abstract away enough, anything with carbon is diamond-like, right?
The earcups house the following:
They carry a frequency response of 5Hz to 45,000Hz.
Despite this technology supposedly being very power efficient, the headphones themselves measure 97 dB/mW and have 38 ohms of impedance--not particularly sensitive in my opinion.
Claimed Life: 15 hours
Actual Life: I will play them continuously and check them at 30 minute intervals as a battery test to see if it lives up to its claimed battery life... sometime.
The ATH-DSR9BT uses a 3.7V lithium polymer battery which gives the headphones about 15 hours of continuous playback time or 1000 hours on standby. I'm not sure if I want to try and go 1000 hours without music, so I'll take Audio Technica's word for it.
Charging them from 0-100% took under 4 hours, but I don't know exactly when they hit 100% charge.
Claimed: They weigh about 11 ounces (312g) according to the package.
Measured: They weigh exactly 11.2171 ounces, or 318 grams according to my trusty'ol food scale. (I zero'd out the cloth)
Compare this to the weight of several other familiar headphones you may own:
Sennheiser HD555/HD650
Bose QC25
Philips Fidelio X2
Audio Technica MSR7
Audio Technica DSR7BT
Audio Technica DSR9BT
260g (heavier than I thought, but still feels like nothing because of how comfortable the headband is)
196g (feels like a feather on my head, probably the ideal weight for me)
The headphones themselves have a built in omnidirectional mic on the left earcup. I tried to test the mic under various conditions--using the iPhone voice recorder, using Skype and Discord, and making calls.
Using the Audio Technica ATH-DSR9BT for calling was fine. Using it for Skype was really buggy for some reason. Using it for the iPhone voice recorder was awful--it picked up basically nothing and my voice was a muffled mess during playback. I also tried using it for the iPhone app, LINE. It just plain didn't work. If I can't use it for anything other than actually calling, that's a bit of a turn-off.
I sent it in to have it looked at and Audio Technica has replied that it is working as intended. Upon further reading, it appears that this is very common and has to do with the profile supported on the device.
*Keep in mind, there is no 3.5mm cable as these headphones do NOT accept an analog signal.
I feel like this may have been intentional, but only the supplied USB cable works with these headphones. The input on the headphones has a proprietary shape, even if the connector is universal. This is a pretty big slap in the face for me as I would have liked to be able to have multiple cables.
Lastly, there's a few fancy things that separate these headphones from your average wireless bluetooth headphones.
On the left earcup, there is a little squiggly N sign as shown just below this.
If your phone has NFC, you can tap it to that area and it will auto pair with your headphones (shown on the right of this). Pretty neat.
There are three little LEDs on the bottom of the left earcup (shown below). They flicker and dance as a way to give the listener information. According to the manual, the LEDs can give information about the charge, the codec being used, pairing, and more.
Battery level:
1 dot - 30%, 2 dots - 60%, 3 dots - 100% charge
1 dot flashing every 5 seconds - battery low
Codec used:
Leftmost dot - SBC
Middle dot - AAC
Rightmost dot - aptX
Rightmost dot purple LED - aptX HD
Written specification - 10 meters
My test - about 9 meters
With cable - about 2 meters harhar
There's a good chance that this is dependent on the source as well. I tested this with an iPhone 7. The signal started getting shoddy at approximately 9 meters from the source. This is pretty neat--it means I can travel about 70% of my whole apartment without a disturbance in sound.
When you receive your headphones, they will be triple boxed.
The first box is an elegant display of the headphones (the outer box - normally the only thing you will see if you were to buy them at a retail store).
Next, we have the inner box. Lots of high-end headphones present themselves through multiple layers like these. Again, it carries a sophisticated and elegant look. Black and gold - sexy.
Then the third "box". This is actually a carrying case. It comes wrapped in some fairly smooth black paper. It's the kind of paper that you used to get when you bought CD sleeves (do people still buy CD sleeves?). Anyway, I was really impressed by the presentation of everything.
But while the packaging is quite extravagant, the number of things included is minimalistic. There's the headphones, a case, a cable, and a manual.
I could tell you that they look absolutely gorgeous, but words and even pictures cannot describe how incredible they look in person.
Photos taken with iPhone 7.
USB connection cover (pull-off type)
Volume Switch - While wearing, you can:
Touch sensor - Accept phone calls / play / pause / hold to activate Siri on an iPhone
As shown in the picture of me weighing the headphones, L and R are written on the inside of the earcups but not on the outside.
I came to intuitively know L and R just by looking for where all the controls are. Controls = the left earcup. The right earcup only has a bluetooth on/off switch.
The headphones have the same grey color material on the headband as well as the earcups.
It is a soft pleather (or is it leather?)--the best way I can describe it is it feels very similar, if not the same as the earcups of the Denon D2000 headphones. I wouldn't classify it as premium level material, but it feels rather durable.
The back of the earcups are brushed aluminum, while the majority of the frame, band, etc are plastic. As these are really light materials, this suggests that the voice coils inside the earcups are quite heavy.
Despite all the plastic, it managed to weigh over 300g.
The headphones are fairly comfortable.
There was a fair bit of clamping for the first 20-30 hours of use, but now it's not so bad. Could there be a headband burn-in period (sorry, had to)?!
I am able to listen to them for about 2 hours before my ears get warm. Maybe I'm picky, but the warmth of the earcups can be pretty uncomfortable. This is something that can be fixed by simply taking them off, taking a 10-30 second breather, then putting them back on.
Portable headphones should be able to withstand a reasonable amount of shaking and moving about, but as these are quite expensive, I haven't had the chance or desire to bring them outside.
Thus, these tests were conducted by me acting like a chicken inside my home.
The headphones easily withstand vigorous head-shaking (in the all-so-likely event that you want to shake your head while listening to music). The fit is secure enough for modest amounts of head-banging too, given you aren't purposely trying to sling them at your coworkers.
I noticed, however, that when I shake my head side to side, I can hear the looseness of the volume switch through the left earcup. I consider this reasonable, as it's a slider switch and not a button.
Given the tested range and the fairly light profile of these, I give them a 4/5 on a portability scale.
Despite these headphones supporting aptx HD codecs, my source is a potato the Apple iPhone 7, so this means I'm playing music through the lossy, suboptimal AAC codec. Darn you Apple.
I will update this review when I have a chance to hear these headphones at their fullest potential. For now, I can only tell you my experiences with these headphones at their worst possible potential.
I did not do any burn-in because I wanted to give my impressions at various time intervals to add greater value to this review.
I enjoy listening to the subtle changes in the flavoring of sound as they burn in. Whether it's a placebo effect or not is another story.
EDIT: Added impressions at various hours of listening.
BoA - Only One, BoA - Message
On a technical level, it's simply perfect.
The intros to BoA - Only One and Message are absolutely captivating. I chose these songs for two reasons: there is a heavy emphasis on vocals, and the mastering on the guitars is top notch (and because I have bad taste in music).
There is a vivid texture in the plucking of the guitar strings. I the texture stands out so much that I feel as though I can see the precise playing of the guitar. It is spine-chilling. Then BoA's solo vocals come in (at precisely 33 seconds in Only One, and 10 seconds on Message) and I am blown away.
What is this clarity?!
From the the addictive, hard-hitting bass to her skillful breaths before each line that she sings, everything is harmonized into a wonderful elegance.
Bass presence: it's less than on the Audio Technica M50X or the Denon D2000, but more than on most open-back headphones. I'm used to the bass on the Sennheiser HD555, so that should give you an idea of where the bass quantity lies.
If I had to choose one thing that stood out about the DSR9BT, it would be the crisp, tight bass. It's punchy the same way the Audio Technica ATH-M50X is.
As a whole, nothing is particularly emphasized. Whether that's good or not depends on personal taste, but in terms of reproduction, these are likely the cleanest sounding wireless headphones I have heard.
Time to get serious. I picked a small handful of songs that I knew well.
Here's where you call me out on being a weeaboo.
The list is:
Aldnoah Zero OST
Claris [Livetune (kz)]
Distant Worlds
Distant Worlds
White Album 2
Only One
空とキミのメッセージ (Sora to Kimi no Message)
Those Who Fight
To Zanarkand
White Album (Setsuna Live Campus ver.)
Everything is played back without a hint of coloring. The highs don't roll off and there is no sparkle. I'm personally not used to it. It's strange not being fatigued by the highs for once. Instruments that once sounded sharp now sound great to me, but now they aren't really highlighted for better or worse.
The neutral highs are particularly noticeable in orchestrated songs, such as To Zanarkand and Those Who Fight. None of the above songs had any piercing highs nor were any of them recessed.
Vocals that were once slightly recessed (when listening to the Sennheiser HD555) are now slightly forward. However, in songs where the vocals are naturally forward (Sora to Kimi no Message), the vocals all the sudden become truly breathtaking.
I think these headphones made me even more addicted to BoA now. Her voice was always good, but now it is amazing.
Wow. My first impressions were that these are punchy, but I take that back. They are INCREDIBLY punchy.
Ever listen to studio speakers? I can't really describe it except that I remember this distinct punchiness on studio monitors that is also apparent on these headphones. It's great for almost every genre, though for me personally, it can be a little overwhelming when listening to electronic dance music that pushes the bass even further.
I played Distant Worlds to test this. Instrument separation was somewhere between good to fantastic, but at times the bass was a tad overbearing for this genre. It's likely that it is the mastering that caused this, however.
My biggest issue with the ATH-DSR9BT is the lack of soundstage. Sometimes, I don't feel like I'm anywhere close to the music. The orchestra was nice and immersive, but I was sitting above the orchestra in the very back row.
Now that I think about it, closed-back headphones almost universally have zero soundstage (I would rate them between a 0-2). With that in mind, these fare relatively well.
These headphones are scary good, but I think that the fun can get lost in favor of being technically accurate when recordings or mastering aren't great.
In a badly recorded song, sometimes it feels like I am listening to a wall of sound and it's quite unpleasant. Thus, while I love EDM, a lot of songs just don't have any depth of sound so it can be difficult to listen to that genre on these headphones.
With a well recorded/mastered song, I'm overjoyed by the way the headphone sings. Vocals are incredibly engaging and the bass manages to be loud and hard-hitting while creating space for the mids to shine. I'm trying hard be professional(ish) and not flip out over how good they actually are, so what I wrote is a pretty big understatement to their sound.
These headphones will take the source and play it back faithfully. I didn't like that at first, but after 20 hours I can say that I am addicted to these headphones.They get hot, but not as fast as the M50X's did. The headband clamping also gets better with time. Lastly, Audio Technica NAILED it with the ATH-DSR9BT.
Unfortunately, you'll have to import them if you want them now, but they exist in the Amazon US store.
Edit: July 2017 - Looks like they're fully available now. Despite lots of competitors this year, the general consensus seems to be that these are still among the best wireless headphones you can get.
This ends my review, but I hope to continually update it to make it one of the most comprehensive reviews in existence for these headphones. Hope you enjoyed the read.
Edit: August 2017
I recently had the pleasure of going to a headphone meetup in Tokyo where I was able to audition various wireless headphones, so I am updating this post with a quick run-down of what I believe to be the best wireless headphones you can get.
Sony MDR-1000X: Solid build quality, 20 hours of battery life, incredible noise cancelling, great comfort, sound quality slightly better than both the Bose QC35 and the DSR7BT. Worse than the DSR9BT. Best for noise cancelling with uncompromised sound quality.
Bose QC35: OK build quality. A little plasticky. Owned these for 3 months. 20 Hours of battery life. By far the most comfortable headphones I have worn. Best for traveling where comfort is probably more important than getting the absolute best sound.
Audio Technica DSR9BT: Good build quality. A little creaky, unsuitable for running. 15 hours of battery life. Absolute best sound, but unforgiving of bad recordings. No noise cancelling. Suitable for those looking for the best listening experience in a wireless pair of headphones.
Audio Technica DSR7BT: An all around compromise. Maintains the Audio Technica sound signature (slightly cold and detailed), strong bass presence. 15 hours of battery life. No noise cancelling. Cheaper than its competitors - recommended for those on a budget while still looking for great sound.
Thanks so much for reading.
If you have any concerns or questions, please don't hesitate to leave a comment or message me.
It all started when:
These two things led me to begin researching the best wireless headphones.
I must say that I never thought I would be reviewing Bose headphones Continue reading
CES 2017 has been a wonderful event for news. Sennheiser announced the release of three new bluetooth headphones: the MOMENTUM wireless, the HD4.40BT, and the HD4.50BTNC Continue reading
Let's cut straight to the chase–these are one of the best price-performance gaming Continue reading
I'm not sure how good of an idea it is to use headphones as solely a fashion accessory, and I would hate to recommend anything that sounds bad, so here I am with a quick overview of the top (well, my top) 5 headphones for stylin'. Continue reading
Legendary Studio Open-back Headphones
If you have the budget or if you just want to read my impressions, please continue. Continue reading


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A new hot-air balloon company in Siem Reap has had two dramatic landings within three days, which caused several eye witnesses to report that the balloon had crash-landed.
Witnesses said that an untethered yellow hot-air balloon operated by the Chinese-run company, Cambodian Flight Holiday International Travel, crash-landed in two separate incidents on Saturday and Monday.
But a spokesman for the company said the balloon came down in a controlled, but possibly forced landing.
He said, "It was landing, not falling down. We're not crashing or anything. Just landing. Some of the people looking at the balloon landing think the balloon is falling because they are only used to seeing a tethered balloon."
But he added that if the balloon began to fly outside of its permitted area, a forced landing was affected.
He said, "We are forced to land before we get outside the area of the government limit."
On Saturday morning a balloon emblazoned with the Cambodian flag and the words 'Cambodia Angkor' landed on a mostly-vacant lot near Wat Polanka.
Asyre, a shopkeeper, said the balloon landed on her property shortly after sunrise.
"There were five people on board – the pilot and four passengers. They were all Chinese," Asyre said.
"They landed here, and then men came and took the balloon away."
She said no passengers appeared to be injured, but they were quickly taken away.
"After they came and gave me a box of Angkor beer and two t-shirts," she added.
An anonymous Khmer 440 web forum user also witnessed the landing.
"It ended up inside my neighbour's yard, with tourists in it and all. Miraculously no-one was hurt," the user said on line.
The Khmer 440 user messaged Insider and said, "The fact that they've only just started operating and have already been involved in at least one accident raises obvious questions about the wisdom of permitting passenger flights in what are essentially uncontrolled aircraft in the immediate vicinity of Angkor Wat."
The second incident happened on Monday morning when the hot air balloon landed between Samaki Market and Wat Polanka.
Simon Hare, marketing manager of NGO Globalteer witnessed the incident and managed to take photos before the balloon disappeared from view.
He told Insider, "I went out on the balcony because it was nice and cool and then I heard this whoosh. I looked up and there was this giant yellow balloon over the garden.
"Then it floated toward Wat Polanka. It just went over Samaki market and then it kept firing the flame. It was trying to gain height and it wasn't working.
"The next thing the basket got down below the level of the trees. It seemed to be sinking straight down rather than horizontal. The whole thing went down and then it disappeared. It was in trees. It definitely wasn't planned."
An official from the Siem Reap Tourism Police who works at Angkor Wat temple archeological park said that he didn't know about the incidents.
Bun Tharith, Deputy Siem Reap Governor said that he didn't know about this matter either, but he did know about the company.
He said, "This Chinese balloon company has not yet received its license to fly. I think they may just be testing how to fly over the Siem Reap area."
The Phnom Penh-based travel agency Cambodian Travel Partners has been promoting special deals on the new balloon service.
The agency is advertising rates of $125 per person for a 40 minute ride.
The owner of the agency Andre Ruys says he is unaware of any mishaps and says tickets are still available.
"They have more than 20 years of experience in China," Mr Ruys said.
The service has two scheduled balloon rides a day – one at sunrise and one for sunset.
Some residents have mistakenly believed the balloon belonged to Sokimex's tethered Angkor Wat helium balloon, which has had no reported accidents.
Thik Kaliyann contributed to this report.


text:
As I walked down the hill near my childhood home, I tagged along behind my family. They were all busily taking care of kids and the dog, while making their way down to the park.
I kicked the fall leaves with my feet and enjoyed the sound they made while crunching underneath my shoes. It was fall and I was so happy, happy to be with my mother, my children, and my grandchildren.
As I watched my daughters, I thought about how God had wired them so differently, and yet, like many sisters, they had characteristics that were similar.
My middle daughter, Chandra, recently asked me if I believe that God created each person to have the desire to work at a specific job. She wanted to know if the hopes and dreams that she had since she was 3, to become a chiropractor, were placed there from God. In December, she will be graduating and moving to the chiropractic clinic where she will start out on the journey of healing others.
From the minute our family took over the job of cleaning her grandpa's chiropractic clinic, until today, she has twirled and danced and spun around the room telling us someday she would be a doctor. She is realizing that dream.
For youngest daughter, Jenessa, from the moment she created art projects at the kitchen table, she professed a love for art. As she grew older, she volunteered at the church's vacation Bible school in the crafts and art department. She realized her dream and each week travels to her job at a nearby elementary school, where she serves as an art teacher.
Oldest daughter, Alexis, has always been a helper. Whatever someone needs, she drives for them, helps them, encourages them, and makes things better. Alexis is the executive assistant for Small Planet Foods at General Mills.
And me … well, as I walked to the park, I remembered a fall, many years ago, where I walked in the leaves and told God my heart's desire was to bring people closer to God. I wanted to preach and play music. I serve as the Founder and Executive Director of a women's ministry that means everything in the world to me … because I get to do those God-given desires, every day of my life!
Yes, I believe God creates us to be something … to become someone … with special gifts and talents. God is good in providing the very desires of our hearts and matching them up with opportunities to serve Him with that skill. But without putting those desires into action, without looking for the how to in the journey of our lives, we'll never get past our own front door.
Risk taking isn't always easy. Finding the motivation to get to where you want to go, isn't always easy. But asking God for your hopes and dreams to become realities is just a prayer away. And the path you take and how you work with God to get there is the exciting part of the journey.
Five Steps to Start Being Who You Are Meant to Be:
"For you are fearfully and wonderfully made." Psalm 139:14


text:
The traditional Vinschger Ur Paarl is a very particular kind of bread speciality. Its production and the cultivation of the rye that is required follow strict regulations. >>
The Schuettelbrot is made from a smooth rye sourdough and is another typical South Tyrolean kind of bread. >>
One of the regional pear varieties, the Pala pear, is particularly suitable for baking due to its intensive aroma and is also highly valued among distillers. >>
Organic whole grain bread has gained popularity since the 1980s. The ingredients for these types of breads originate from an ecological cultivation. >>
These brown breads are made from a mild sourdough. Seeds (soy, pumpkin, sunflower) are added to give the bread its typical flavour. >>
Here you can find a variety of our other types of breads. >>