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Leading Customer Experience in the Nordic Region
Leading Customer Experience
GoExcellent is a Nordic Customer Experience company delivering World Class customer service to our clients. We are specialized in operating contact centers in the Nordics.
Leading Customer Experience for us, means that each and every person in our Customer Experience team is passionate about helping customers. Leading Customer Experience also means managing an ecosystem of tools and communication channels, such as Facebook and Twitter, email and live chat, self service, and on-the-phone, to secure the best possible experience for our customers. Our tools are leading systems and contact center platforms for omnichannel or multichannel interaction. We work by World Class standards for Customer Experience, COPC® , supported by our own, unique customer experience in the Nordic market.
Our Passion is Helping Customers
Our true passion is helping customers. This is also our core business. We all share this very same passion for helping customers. Our core values are Lead – Learn – Share. Working with customer interaction is both challenging and rewarding. Our passion for helping customers also means taking every opportunity to improve and learn from every interaction. We learn from our experience and we share our learnings. 24/7/365. This is how we live and breathe Customer Experience every day. Lead – Learn – Share.
Leading Nordic Experience
Our knowledge about Customer Experience in the Nordics is comprehensive. As a matter of fact, we were first in the Nordics to be certified by international customer service standards, COPC®. COPC® certifications prove ability to deliver World Class customer service. We are located in all the Nordic capitals, Stockholm, Copenhagen, Oslo and Helsinki. Our services are of course available in all Nordic languages, as well as English.
The Customer Journey
The Customer Journey is a cycle that never ends. It is a journey that starts before one becomes a customer. Our solutions cover the whole customer lifecyle. We earn customer loyalty through Leading Customer Experience.
Questions and Challenges we love
How can we improve/increase sales?
Are we available where our potential customers are?
How is the quality of our customer touchpoints?
Or conversion from web is too low!?
Are we on top of Facebook, Twitter and social media 24/7?
How can we leverage on self service?
Who is interacting with our customers on Facebook and Twitter?
We have excellent CSAT, but too high customer churn?
«After 18 years in the industry I know by default that GoExcellent is a crucial factor for our development, and our most important vendor of technology and competence.» Tord Jansson, Chef Kundtjänst, Samhall AB
«GoExcellent's world class customer care is crucial for keeping our promise to our customers. GoExcellent's knowledge and competence about the Customer Journey, and their broad experience in the TV broadcast business are two important reasons for choosing GoExcellent as a partner for our Award Winning customer services.» Janne Rosbæk, Customer Service Manager, Boxer
«GoExcellent handles support for our Electrolux customers and consumers in Norway and Sweden to achieve best customer satisfaction and provide high support for our customers' and consumers' needs, every day. GoExcellent IT Services develops and delivers advanced IT solutions for Electrolux and our Service partners. We started our partnership with GoExcellent in 2001.» Tobias Friedrich – Consumer Care Call Center Manager Nordic Cluster
Our Services


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Meet The Doctor - San Ramon Fertility Clinic
RSC of the Bay Area
Monday, November 11, 2013 from 6:15 PM to 8:00 PM (PST)
Event Details
One of our experienced fertility physicians will be hosting an informational seminar to give patients an overview of infertility and answer any questions.
Attendees will also earn a 50% discount on the cost of an initial consultation (normaly $275) with one of our doctors, if such an appointment would not be covered by their health insurance.
When & Where
3160 Crow Canyon Rd
San Ramon,
Monday, November 11, 2013 from 6:15 PM to 8:00 PM (PST)
Add to my calendar
RSC of the Bay Area
Reproductive Science Center –San Francisco Bay Area's Fertility Clinic for more than 35 Years
RSC is a leading San Francisco infertility network that has proudly served the Bay Area since 1983. With several San Francisco fertility treatment options available, it's important to find trusted specialists with experience. Our doctors, some of the nation's most distinguished infertility pioneers, have offered more than a quarter-century of fertility care to thousands of families from across the globe. When it comes to treating infertility, RSC is the Bay Area fertility clinic known for its outstanding success rates and egg donor program. We will work with you to help achieve your dreams of a family.

subset: commoncrawl


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Bus riders may contact transit providers through Idaho's 511 phone system16-Jul-2010
BOISE - Bus riders throughout Idaho can access public transit provider information online and by calling Idaho's 511 Traveler Services system, the Idaho Transportation Department announced.
A recent upgrade to the 511 telephone system gives callers the ability to identify their location, select a preferred transit provider and then be connected directly to that provider for bus schedule and route information.
To access the service, callers should dial 5-1-1 and then select menu option number four when prompted.
"The transit feature allows bus riders to be directly transferred to the transportation service provider they are interested in," explained Randy Kyrias, ITD Division of Public Transportation administrator. "As a result, Idaho's 511 Traveler Services system is a more complete tool for helping move Idahoans, whether they choose to ride the bus or drive."
The service connects to 12 of Idaho's transit providers: Citylink, Coeur d'Alene; START Bus, Teton Valley; Northwestern Trailways; Pocatello Regional Transit; Targhee Regional Public Transportation; North Idaho Community Express; Regional Public Transportation Inc.; Valley Regional Transit; Treasure Valley Transit; Salt Lake Express; Lewiston Transit; and Mountain Rides.
The effort is a step toward providing the state's public transportation users with phone-based transit information.
In addition to the phone system improvements, the recently launched 511 transit website at 511.idaho.gov links web users to comprehensive information for seven of Idaho's 12 transit providers participating in the telephone system.
The seven transit providers providing information on the Web are Citylink, START Bus, Northwestern Trailways, Pocatello Regional Transit, Targhee Regional Public Transportation, North Idaho Community Express and Regional Public Transportation Inc.
Information for all 12 transit providers will be available on the Web by the end of the year.
"Having transit information available via 511's phone system and website provides an opportunity for people around Idaho to explore the use of alternate modes for their daily mobility and transportation needs," Kyrias said.
For more information about Idaho's effort to improve mobility options, visit www.i-way.org.


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Combined Deep View of Infrared and Visible Light Galaxies
This narrow, deep view of the universe reveals a plethora of galaxies (reaching fainter than 28th magnitude), as seen in visible and infrared light by NASA's Hubble Space Telescope. The reddish galaxies are glowing in infrared light, and the bluish galaxies are glowing in visible light. Several distinctive types of galaxies can be seen in these views: blue dwarf galaxies, disk galaxies, and very red elliptical galaxies. A bright, nearby face-on spiral galaxy appears at upper right. Some of the brightest objects in the field are foreground stars in the halo of our own Milky Way galaxy. By combining views in infrared light and visible light astronomers have a better idea of the shapes of galaxies in the remote universe, and of the fraction which are old or dust-obscured at early epochs.
Galaxies could appear bright in the infrared (and thus red in this picture) for several reasons. They might be dusty, or contain old stars, or are at a very great distance. Several of the red galaxies in this field have the colors and the smooth, symmetric shapes expected for old elliptical galaxies. The existence of such objects in the early universe and their numbers can set important limits on the era when the earliest galaxies assembled and formed most of their stars. In general, the image shows that the shapes and sizes of most faint galaxies are similar in infrared and visible light, suggesting that younger and older stars within distant galaxies are well mixed and that dust is not completely distorting impressions of distant objects.
The image was taken in October 1998 as part of the Hubble Deep Field South imaging campaign. It is in a small patch of sky in the constellation Tucana. The false-color image is a composite of separate images taken with the NICMOS and STIS cameras on board the Hubble Space Telescope. The red and green colors correspond to infrared wavelengths of 1.6 and 1.1 microns, respectively. The blue color corresponds to the STIS view that covers the full range of visible wavelengths.
Credit: R. Williams (STScI) and the HDF-South team, and NASA


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Children have provided heart-warming proof that the most valuable commodity any parent can give their offspring this Christmas is time, rather than money.
With mums and dads across the country preparing to spend record amounts on toys, a national survey has revealed that the two gifts most children would like to give their parents are a 'moneytree' and super powers.
In an increasingly materialistic society, the survey by loyalty card Nectar tells an uplifting story of how much spending time with their family means more to children than the latest Star Wars spin-off or mobile phone.
The top 15 presents nationally that children would like to give their parents are:
1 - Money tree
2 - To live forever
3 - Never having to work again
4 - Super powers
5 - More time to spend with me
6 - Family holiday
7 - Palace to live in
8 - Endless supply of chocolate
9 - New car
10 - Swimming pool
11 - New pet
12 - Sunshine all year round
13 - A crown/tiara
14 - A real light-saber
15 - Friendly tiger
Every day until January 6, Nectar customers can opt-in via the free Nectar mobile app for their chance to win one million Nectar points to gift to someone special. Visit the mobile app for more details.


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Interior Designer Adele Young visited the Lightology Showroom Monday morning with a film crew from Octane Rich Media. The mission? To show designers and homeowners what a difference great lighting makes.
Young knows that when it comes to design, lighting not only sets the tone but also makes or breaks the atmosphere. Beautiful lighting is a design element unto itself.
What Makes Great Lighting?
Great lighting involves more than stylish fixtures that complement decor and tie a room together.
It's important to understand the various properties of light and how they interact within any given setting. Equal parts art and science, designing with light can take a lifetime to master.
Fortunately, anybody can learn some basic lighting principles that dramatically impact the look and feel of any space. Some of these include:
– Layers of light
– Color temperature ("shades" of white light)
– Color rendering (quality of a light source), measured as CRI
Light Education
With Lightology's array of educational, interactive exhibits and captivating Light-Art displays, we can't think of a better place for Adele to demonstrate the basic principles of good lighting design.
(Just last week, a "Design with Light" class from the School of the Art Institute of Chicago visited the showroom for an educational tour.)
We look forward to seeing the finished results, and we'll post an update when the video is available.
Adele Young is an interior designer and the owner of Chicago design firm VDL Interiors. She is also an Ambassador for #IntDesignChat on Twitter.
Chicago-based Octane Rich Media is a creative agency that produces original content for HD video, web design, and mobile apps.
Visit our Facebook page to see more photos from the shoot.


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Interpersonal communication; Social influence; Behavioral neuroendocrinology; Message processing and production
327 Baldy Hall
Buffalo NY, 14260-1020
Phone: (716) 645-1167
Allison Shaw's primary research interests are in interpersonal communication and social influence/persuasion (both dyadic and group). The research in which she is more recently involved in stems from an interest in understanding human communication behavior more fully. Specifically, it is her belief that in order to gain a more thorough understanding of the process(es) underlying communication it is necessary to examine the social, interpersonal, and environmental factors that affect communication, as well as the intrapersonal cognitive and endocrine factors that affect communication. This interdisciplinary approach to understanding communication behavior is reflected most prominently in her qualifying paper, in which both inter- and intra-personal factors of verbal aggressiveness are considered and examined. This study was conducted in order to understand better the cognitive and hormonal underpinnings that may lead to differences in verbal aggression between people. Additionally, Shaw has conducted a number of studies examining how prenatal biological hormones, such as androgens, affect people's ability to detect and tell lies, as well as their suspicion and inclination to be deceptive. Finally, she is also interested in examining evolutionary perspectives as they apply to mate choice, examining how nonverbal cues in group settings may differentially affect how males and females select partners.


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Sage Impact
Sage View
Sage Business Cloud Accounting
Sage 300 Online
Sage ERP Online
Sage Payment Solutions
Sage Business Cloud Enterprise Management
Customer Portal
Partner Portal
Looking for product advice and support? Visit Sage City
© 2018 The Sage Group plc or its licensors. All rights reserved. Sage, Sage logos, and Sage product and service names mentioned herein are the trademarks of The Sage Group plc or its licensors. All other trademarks are the property of their respective owners.


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|System: X360
|Review Rating Legend
|Dev: Guilti
|1.0 - 1.9 = Avoid
|4.0 - 4.4 = Great
|Pub: Valcon Games
|2.0 - 2.4 = Poor
|4.5 - 4.9 = Must Buy
|Release: May 12, 2009
|2.5 - 2.9 = Average
|5.0 = The Best
|Players: 1-2
|3.0 - 3.4 = Fair
|ESRB Rating: Everyone 10+
|3.5 - 3.9 = Good
by Robert VerBruggen
Even during their mid-to-late 90s heyday, the Raiden Fighters games weren't all that special. They were basic arcade shooters with all the stereotypical features, such as rapid-firing weapon power-ups to collect, "bullet hell" screens full of enemies, gunfire, and explosions to survive, huge bosses to defeat, war-zone backgrounds to traverse, and bombs to give players a little space in tight situations. However, these were exceptionally well-designed and fun games, and the new Raiden Fighters Aces collection pulls Raiden Fighters, Raiden Fighters 2, and Raiden Fighters Jet together for just $19.99. Toss in countless difficulty, gameplay, and display options, and the disc is a very solid buy.
Of all the tweakable settings these titles feature, the difficulty is by far the most important. Those who simply want to run through the games can give themselves infinite continues (the only remaining obstacle being that on some levels, the use of a continue boots you back to the beginning). Obsessive players wanting to memorize enemy entrances can go with the very lowest difficulty, in which the enemies don't shoot, and turn on slow motion. Accomplished players can play in the special Expert mode (where the planes you demolish leave debris). Everyone else can adjust the difficulty from Very Easy to Very Hard, and the number of continues from one to nine. In other words, pick the level of dedication you plan to apply, and this collection will give you a way to play.
There's a decent amount of gameplay variety as well. In addition to the plain-old Arcade mode, you can fight just the bosses or play score-attack battles. There's local co-op as well if you don't mind the screen getting even busier, and competitive types can sign in to Xbox LIVE to vie for a spot on the leaderboards. You can even save videos of your offline matches and download videos of the leaderboards' top scorers to ape their techniques.
The visual options are great as well. The graphics, like the sound, haven't been updated since the original arcade releases, but on an HDTV, they still won't look quite authentic. Connoisseurs of the genuine experience will want to turn on scan lines, drop the framerate to the original 54 fps, and find a suitable visual filter. Conversely, modernists can flip the game on its side to use more surface area on a widescreen (they can play the game horizontally, or flip their TVs sideways to make the game vertical again), and even adjust the way the computer smoothes the edges of the pixelated visuals.
Obviously, the lack of re-made, high-definition graphics will irritate some modern gamers, as will the lack of decent sound. The visuals are noticeably bland relative to those seen in modern shooters such as Ikaruga (or even the XBLA R-Type remake), and the techno music can be a bit much. However, the many options that are available will make these flaws livable, at least.
Returning to the games themselves, again, there's nothing here that will shock or awe a jaded "shmup" fan. You shoot constantly, avoid enemies and bullets, and try to memorize where all the bad guys come from so you can eliminate them quickly. With bosses, you look for the weak spots and unload into them and try to steer clear of the generous streams of projectiles they fire. The games are very short in themselves; with unlimited continues, they're maybe 20 minutes apiece.


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Berki, 18, of Mission Beach, was shot in his car just minutes after the three men allegedly robbed him and his girlfriend of $640 and their cell phones when Berki drove to Paradise Hills in search of a computer deal.
All three defense lawyers conceded in opening statements a robbery was committed, but all insisted the robbery had concluded after they drove away. Berki drove after them to try and locate a car license-plate number to give to police and was shot after both cars turned into a cul-de-sac in Paradise Hills. One of the defense attorneys told jurors the shooting was accidental.
The distinction about when the robbery concluded is important because if jurors find Berki was shot during a robbery, the felony murder rule specifies it is first-degree murder for all participants, which is what prosecutor Kristian Trocha is seeking.
Attorney Kate Coyne, who represents accused gunman Rashon Jay Abernathy, 18, told the seven-woman, five-man jury that Abernathy held the gun outside a partially lowered window, which was a child safety feature of the stolen Honda they were in.
When the driver, Seandell Lee Jones, 19, slammed on the brakes suddenly, that caused the gun to discharge and fatally wound Berki, said Coyne. She described it as "an unintentional firing."
"He didn't know the gun was loaded. It was accidental, not a premeditated murder," said Coyne.
Only one shot was fired at dusk in the 3000 block of Artemia Way and several neighbors in Paradise Hills testified they heard it. The trio drove off, leaving Berki wounded in the shoulder, but the bullet traveled into his lungs, severing arteries. He died at a hospital a half-hour later, said Trocha.
Jones, Abernathy and Shaquille Kasiya Jordan, 18, left in the stolen car, but it crashed nearby in the 3000 block of Fleming Drive. They fled, but dozens of San Diego police officers with dogs and a helicopter searched the area and arrested them all.
Trocha told jurors the $640 was recovered, along with the cell phones. Berki's cell phone was found in the backpack that carried the supposed computer for sale, he said.
The prosecutor said the trio was placed in a holding cell together and "they talk about the robbery and murder," apparently unaware their words were being recorded on tape.
Trocha said the trio talked about how they regretted not shooting Berki's tires or taking his keys so he wouldn't follow them. He said they didn't say anything about regretting Berki was shot.
The first witness was Erick Castillo, of Pacific Beach, who told jurors he answered a Craigslist ad for a 17-inch Apple Pro computer on May 5, 2011, and was robbed at gunpoint by two defendants.
Castillo identified Abernathy and Jones as the young men with guns who repeatedly told him they would kill him before he gave them $600. He met them near the Paradise Valley Recreation Center. Trocha told jurors the cell phone number in that ad was the same number that Berki called a week later.
"Craigslist cuts out the middle man … without going to the retail outlet," said Castillo as to why he responded to the ad.
Abernathy lived in Paradise Hills, just blocks from where Berki was shot, said Trocha. Jones and Jordan lived in southeastern San Diego.
All three men have pleaded not guilty in the trial before San Diego Superior Court Judge Kerry Wells and remain in custody on $5 million bail. Two wore suits and ties and a third wore a vest, which concealed their waist chains.
One juror, who failed to show up for jury duty on Monday, was discharged and an alternate juror took his place. Wells said the truant juror left messages with her clerk, but they were not received until Monday morning.
The juror said in his message he had to work at the La Jolla County Club on Monday and also would not get paid after the fourth day of trial. Wells said she called the Country Club and was told he was not on the work schedule for Monday. Wells said she would consider finding the discharged juror in contempt of court.


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Southport IN Haunted Houses & Halloween Attractions
Want to spend a scary evening in Southport? Check our our list below for some of the best haunted houses near Southport, IN!
Indianapolis, IN
The Key Haunted Escape Rooms, home of Sammy Terry's Dungeon escape room (created and hosted by Sammy himself!), is located inside and operates within the hours of the Post Road Recreation Center. The ... Read More
Indianapolis, IN
The haunted angelus house raises funds for the angelus, a cerebral palsy group home in hudson florida the first haunted aneleus opened in 2007 on the property of the angelus In 2012 the haunted angel... Read More
Indianapolis, IN
House of Trepidation draws visitors into a world of terror with the frightening tale of Dr. Belle, an unhinged clinician who used the promise of free medical care to lure victims to their deaths. Thre... Read More


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After a reported bout with food poisoning that sent her to the emergency room this past weekend, Jennifer Hudson was back on stage at the Ed Sullivan Theater at apparent full strength for her Live on Letterman streaming concert.
Entering dramatically behind the audience through a haze of smoke, the singer-actress made her way into the historic New York city venue in tall strappy black heels, a short black ensemble, hair slicked straight down her back, hand on her hip and immediately magazine cover ready.
And as if to underline that point, her first song? "Feeling Good." As in "It's a new dawn/a new day/a new life, for me/ and I'm feeling good!" (You know it from the Weight Watchers commercials).
And longtime R&B fans might have felt like they knew her next offering from decades ago, as the Alicia Keys'-penned "Angel" is very reminiscent of late soul great Teena Marie's "I Need Your Lovin'," in spirit and saunter. Two songs later though, she was instantly recognizable Jennifer, roaring the R. Kelly production "Where You At" like the Oscar and Grammy Award winner was back on "American Idol -Season 3," still in search of an audience.
But no that was clearly not the case Monday as hundreds packed the intimate performance (including the industry legend who signed her, Clive Davis) with thousands more watching online, and reveling in her soul power…
From there, Hudson eased into a set of numbers that may have occasionally given English teachers fits (if they were reading what she was she saying, instead of listening.) After "No One Gonna Love You" the usually reserved performer had two background dancers join her full band (including fellow "Idol" alum Gorge Huff on vocals) on "Why Is It So Hard."
Then she segued into a set of numbers that may give English teachers fits – if they were reading what she was she saying, instead of listening.
"Bear with me," she said playfully as she donned an audience member's hat and actually tried out some dance moves. "It's all in fun."
Brief fun, because soon enough she was back to belting into the microphone on the title track of her latest album, "I Remember Me," and the closer – and quite apt – "I Got This."
Watch the encore performance and vote in our poll below, and be sure to come back here tomorrow for on-demand videos of Jennifer Hudson Live on Letterman presented by AT&T.Vodpod videos no longer available.


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Governments who send soldiers to war have a duty of care for those soldiers and their families, not only while those soldiers are in war zones, but when they come home as well.
And that's why the recommendation to hold an inquiry into the death of Lionel Desmond and three members of his family in Nova Scotia is so important.
Desmond killed his mother, Brenda Desmond, 52, his wife Shanna Desmond, 31, and their 10-year-old daughter, Aaliyah Desmond, before then killing himself almost exactly a year ago at their home in Upper Big Tracadie.
The only real question is why it took a year to decide to move ahead, given the value an inquiry can have, not only within Nova Scotia, but potentially for veterans across the country.
Nova Scotia's last full fatality inquiry was held a decade ago, examining the death of Howard Hyde, who died in 2007 after a struggle with corrections guards in Halifax. Hyde suffered from mental illness and had not been taking his medication.
That inquiry made valuable recommendations about the interactions of people with mental illness and police, and about the use of Tasers.
This inquiry would look at how Lionel Desmond received treatment, and whether that treatment failed in any way to prevent the deaths.
Nova Scotia's chief medical examiner, Dr. Matthew Bowes, said he was concerned about the fact that Desmond, who was suffering from post-traumatic stress disorder after serving in Afghanistan, had a number of interactions with different government and health agencies.
"It's not like Mr. Desmond was unknown and this happened out of the blue — there was a trajectory," he said. "There was touch points in our system and I think it would be very valuable to look at how those things occurred and how we might, in retrospect, have done it differently."
Valuable indeed — there are scores of veterans in this country who served in Afghanistan, and while none might be in the exact circumstances Desmond found himself in, the way health agencies and the federal Department of Veterans Affairs deals with their concerns and needs is well worth examining.
An inquiry has no chance of looking into Lionel Desmond's reasoning. But it can open a window on this country's treatment of veterans, and provide an independent examination of whether that treatment is good enough.
Desmond's sister Chantel made that point very clearly: "I lost my family and now I'm worried about trying to help other families," she said.
What federal and provincial officials should be thinking about now is how best to supply every scrap of information that an inquiry needs or wants. They owe that to Lionel Desmond, to his family, and to all the other veterans and their families who may be facing roadblocks and inadequate services. Responsibility for veterans and their care doesn't end when the uniform comes off.


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26776 Encanto Dr.
Menifee, CA 92585
New 2017 Jayco Jay Flight 32BHDS
Double slide outs, a rear bunkhouse for your kids, an outside kitchen, and two entry doors are just a few of the key features that you will love about this 32BHDS Jay Flight by Jayco!
There are two entrances for this travel trailer. Stepping inside the main entrance near the front, there is a bedroom to your right with a comfortable queen bed, two wardrobes, and an overhead cabinet where you can store books or blankets.
The living and kitchen areas offer a u-dinette and sofa slide or you can choose to have an optional hide-a-bed sofa if you need a bit more sleeping room. There is an entertainment center along the interior wall which faces the main living area.
Along the curb side wall near the entry you will enjoy the double kitchen sink, three burner range, microwave, overhead cabinets for dishes, refrigerator, and pantry on any camping trip.
The bathroom has a tub/shower, sink, medicine cabinet and toilet. There is also a private entrance/exit to the outside from the bathroom.
The rear bunkhouse is a place that your kids will feel like it is their own. You will find a slide with a J-cube sofa on the bottom and a bunk above the sofa. The opposite side has a TV/wardrobe with a bunk above. There is additional storage in the wardrobe outside the bunkhouse door.
Fix quick snacks or maybe even your dinner at the outside kitchen which has a refrigerator, sink, overhead cabinet, and two burner cooktop, and more!
Stock# HJT132
Interior Color: MINERAL
|36 ft 2 in
|Ext Width
|8 ft
|Ext Height
|11 ft 4 in
|Int Height
|6 ft 9 in
|Interior Color
|Hitch Weight
|955 lbs
|Gross Weight
|9975 lbs
|Dry Weight
|7595 lbs
|Cargo Weight
|2380 lbs
|Fresh Water Capacity
|80 gals
|Grey Water Capacity
|32.5 gals
|Black Water Capacity
|32.5 gals
|Number Of Bunks
|Available Beds
|Refrigerator Size
|8 cu ft
|Cooktop Burners
|Number of Awnings
|LP Tank Capacity
|Water Heater Capacity
|6 gal
|Water Heater Type
|Gas/Electric DSI
|13500 btu
|Awning Info
|18' electric
|Axle Count
|Number of LP Tanks
|Shower Type
|Tub/Shower Combo
|Electrical Service
|30 amp
Jayco, Inc. was founded in 1968 by a man of strong faith and vision. The late Lloyd J. Bontrager, family man and inventor, felt he could build the world a better RV. He longed to create a company of his own, one that clearly reflected his ideals: a company where everyone would be treated as "family".
With encouragement from his wife Bertha, Lloyd started Jayco on their farm--in two chicken houses and a barn! He developed his own prototype camping trailer and a unique lifter system for fold-down campers, the basic design of which is patented and still in use today. By the end of 1968, his fledging company of 15 employees had sold 132 fold-down camping trailers.
Today, Jayco's "family" of employees has grown to nearly 1,500 people, while more than 25,000 people join our "extended family" of customers each year.
At Jayco, our mission statement is: Committed to being the most respected name in recreation vehicles. We will consistently build a high quality, high value, competitively priced product at acceptable margins, treat every situation with the highest level of integrity in a timely manner, and continually work to reduce total cost to achieve acceptable returns.


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I was standing on the sidelines on a brisk October afternoon watching my three kids play soccer. Although I was getting progressively colder, and wishing I had chosen more comfortable footwear, the players were gradually shedding layers. My middle son, who had worn crocs for the occasion, lost a shoe more than once while kicking the ball.
What made this typical autumn event in Vermont unique was that the game was hosted by a group of Middlebury College students known as DMC: Distinguished Men of Color. DMC was founded in 2008 to campus to replace the defunct PALANA organization (Pacific Islander, Asian, Latino, African-American, and Native American), a support group for native-born minorities attending Middlebury. Although DMC's mission is more specifically focused on helping men of color thrive at Middlebury College, its membership and events are open to every student.
Luckily for my kids, DMC has continued PALANA's initiative to coordinate "community friends" events for families with children of color. With so few men of color in Vermont as role models, and without a direct college connection, my children's ability to develop a rich, inclusive, and empowered sense of what it means to be a man of color would otherwise be limited to what my husband and I as their white parents tell them; what they learn from peers; and what they see in the media.
But as I shivered on the sidelines with the other parents and six or so DMC members who had opted not to play soccer, I realized that these college students may need us as much as we need them — many of DMC's members have never lived in rural areas or experienced cold and snowy winters.
As we brainstormed future events with DMC's president, many of the activities we discussed are ones our children love to do and would be able to introduce to DMC members. Aside from soccer and basketball, which are sports played the world over and enable people to transcend language cultural and age differences (although perhaps not gender), I noted that six of the eight children in attendance play hockey; all of them love to go sledding; all go snowshoeing; six love to downhill ski; and all know how to ski cross-country. With access to the college facilities, and a focus on developing an on-going relationship between specific Middlebury College students and individual children, our families of color would be another strand in the web of support that DMC provides. Our families could show them how to play in Vermont winters, explore its forested and agricultural landscape, and feel that Vermont, as much as Middlebury College, is also theirs. And in the process of sharing our love of Vermont, our families and especially our children will be able to build relationships that last beyond the three or four years the college students are on campus (many study abroad for a year as part of Middlebury College's phenomenal international and foreign language programs).
By the way, I don't feel a particular need to defend the purpose of an organization like DMC or my family's participation in it, but I will attempt to explain it for those who question why it is an important option for some students. Much of my life I have lived in more ethnically, religiously and racially diverse places than environment, and almost everywhere there are both support groups of some kind for people who are in the minority and those who question why these organizations need to exist and if they are in fact "racist."
Unfortunately, the statistics continue to bear out that men of color, particularly men who identify as African-American, Latino, and Native American, are much less likely to complete college than women of color or white students. Admissions officers realized long ago that they had to do more than simply admit more men of color; the result was programs such as The Posse Foundation, which sends inner-city students to college with a pre-formed group of peers, and Prep for Prep, in which outstanding middle school students are picked to attend elite preparatory schools. DMC has representatives from both of these initiatives.
The fact is that students of color are less likely than white students at Middlebury College to have attended high schools with rigorous academic programs. In addition, American schools are more segregated now than they were twenty years ago, so that fewer white students and students of color have had opportunities to interact prior to college. For many students, showing up on a campus where one is suddenly in the minority can be an isolating and lonely experience that affects academic success.
It is important to note that not all families of color in the Middlebury area feel a need to connect with other families of color or with DMC role models and mentors, just as not all self-identified students of color feel a need to be involved in organizations like DMC. These choices are highly individual, influenced by one's own life experiences and personality, goals and aspirations, and sense of identity.
Despite criticisms from either end of the spectrum: that we should all live as a "color-blind" society or that a person is not "black enough" if she or he interacts only or mostly with whites, there is no officially appointed "racial border patrol" (as one friend refers to people who issue such comments). Freedom of assembly is such a cherished right that it resides in the First Amendment of the Bill of Rights. And organizations whose membership is open to all are a far cry from my uncle's mid-Western country club, which because of its status as a private organization was able to bar Jews and non-whites and limited women's access to tee times on the weekends.
I much prefer that people have the right to choose to participate or not based on an organization's mission and activities, not on its exclusive membership policies.


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We ship from the US to Europe.
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Does GOP want to lose this election?
'It's a real mystery why do the Republicans not want to win'
PALM BEACH, Fla. – If Republican Ken Cuccinelli does not defeat Democrat Terry McAuliffe in Virginia's race for governor Tuesday, there is a strong possibility the GOP establishment will actually be happy, according to talk-radio giant Rush Limbaugh.
"'You're losing elections for us!' I think that's what they want to say," Limbaugh said Monday. "I don't know this, but I'm telling you that I don't think there would be that much disappointment if Cuccinelli lost."
"If that's right, if that happens to be true, stop and think about what that means: that you actually have the Republican establishment with a chance to win another governorship in Virginia, and they'd be OK if they lose it because they'll get to blame the tea party and conservatives for it. And I think there's very little doubt that the Republican Party is not happy with its base – tea party and conservatives."
Limbaugh wonders why establishment figures in the Republican Party have an aversion to tea partiers within the GOP.
"Why should we be afraid of the tea party? What has the tea party been wrong about yet?" asked Limbaugh.
"The real curiosity here … and it's a genuine stumbling block. It's a real mystery why do the Republicans not want to win? Because it sure doesn't seem like they do, does it?"
He said people on the political right are "curious to know why it's more important for the Republicans to force the tea party to lose than it is for the Democrats to lose. That's really what they don't get. Why do the Republicans want their own base to lose before they want the Democrats to lose, when all the tea party wants is for Democrats to lose?
"If there's a puzzlement, if there's anything that people don't get is why in the world does the Republican Party act so threatened by people who want to beat Democrats? That really sums it up. What in the world is so threatening about that? The tea party wants to beat Democrats."
Limbaugh says earlier this year for his magazine, he personally interviewed Cuccinelli, who has been fervent in his effort to stop the implementation of Obamacare.
"I hung up the phone when it was over and – even during the interview – I was impressed," Limbaugh explained. "
This guy is fearless. He was a real man. He was confident, and 100 percent conservative. There wasn't any RINO (Republican in Name Only) about this guy. I felt really good about it. Then I'm watching this campaign, I see McAuliffe up by double digits, and I know what kind of games they played with polls.
"The polls are now tightening and the Democrats are getting worried going into this, and for the life of me, I don't … Well, I do understand given the makeup of America, but in just a real human sense, I don't understand how Terry McAuliffe has a prayer. Do people not understand? They don't. They don't. I mean, it is just McAuliffe is not… He's in there as a placeholder for the real agents of power that are gonna run the state, fundraise and everything that that entails."
Limbaugh was alluding to President Obama, as he hammered him for telling Americans they could keep their current health plans under Obamacare, when the administration knew they actually could not.
"If you ever hear Barack Obama say, you like your gun, you get to keep it, you know now not to believe it," he concluded.


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New York Canal Times -
Online newspaper
Mercury Media Group
The position of Monica Peters as stated at a recent board meeting in Feb. 12 article entitled Community forum raises concerns, should have read: Superintendents and school boards across the state complain about mandates, yet THEY CONTROL 70-75 percent of their budgets: SALARIES AND BENEFITS. The state DOESNT CONTROL salaries and health benefits. SCHOOL BOARDS DO. Only pension contributions are set by the state.


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Welcome disc golfer! You can login or create an account.
Questions? Call us: (785) 258-2494
Fundraiser discs raise money for various disc golf tournaments. They are unique in that they are the most popular or newest models out and made with special plastics. Limited quantities are produced making them more rare, often collectible.
View Disc Selection Chart | Read about Latitude 64º Plastics
(Each opens in a new tab so it can stay open while you shop.)
If you have questions, contact us. We are here to help.


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0 in your BagX
Foundation completes every woman's daily skin care regimen, providing a flawless finish before the application of color cosmetics. Mary Kay offers the perfect match of foundation for every woman.
Apply every morning to wear all day.
Helps seal in moisture as it protects skin from dehydrating conditions and provides smooth, even coverage.


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for Perkins 4.108 engines, Perkins 4.108 diesel, Perkins 4.108
marine, Perkins diesel engines, Perkins marine
Perkins 4.108 Full Marine
Diesel Engine
FAQ / Tech Info
Driving Directions
Contact Us
Perkins 4.108 Full Marine Diesel Engine
Perkins 4.108 Full Marine Diesel Engine - Details
Rebuilding your own engine? We currently offer a full line of Engine Overhaul Kits, shop manual included. Major and minor remanufactured items such as:
This way you can tailor your level of rebuild from top overhaul to a full rebuild, with or without new marine accessories. Contact us below for more details. At this time, we are offering the above in place of pre-assembled rebuilt engines.
Return To
Marine Engine List
Email your inquiry regarding
the Perkins 4.108 Marine Diesel
Engine to email@example.com
Please call us at 1-800-927-9295
for more information.
© 2018
Trans Atlantic Diesels, Inc. -
All Rights Reserved


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FIFA can confirm that the Togolese Football Federation (TFF) has been sanctioned for fielding an ineligible player in the preliminary competition match for the 2014 FIFA World Cup Brazil™ between Togo and Cameroon played on 9 June 2013.
The match is declared to be forfeited and awarded 3-0 in favour of Cameroon, with the TFF also receiving a fine of CHF 6,000 after the FIFA Disciplinary Committee considered the TFF liable for having breached art. 55 par. 1 of the FIFA Disciplinary Code and art. 8 of the 2014 FIFA World Cup Brazil™ Regulations.
The sanction relates to the Togolese player Jacques Alaixys Romao failing to serve the automatic one-match suspension imposed on him following two cautions received in two different matches (art. 17 par. 3 of the FIFA Disciplinary Code).


text:
Michael Kors
Michael Kors Pink SELMA STUD Leather Messenger Bag
Michael Kors Pink SELMA STUD Leather Messenger Bag
Michael Kors
Gorgeous brand new with tags and with Michael Kors shopping bag.
Model: SELMA STUD
Product Code: 35H8GSMS2L
Material: Leather
Color: BALLET(PINK)
Measurements: 20 cm x 28 cm x 13 cm
Strap: 100 cm
Zip closure. Interior: 1 zippered pocket.
100 cm adjustable Removable long strap. Gold tone hardware.
Return & Refund Policy
Thanks for shopping at ThreeSixty Clothing
If you are not entirely satisfied with your purchase, we're here to help.
You have 14 calendar days to return an item from the date you received it.
To be eligible for a return, your item must be unused and in the same condition that you received it.
Your item must be in the original packaging.
Your item needs to have the receipt or proof of purchase.
Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.
If your return is approved, we will initiate a refund to your credit card (or original method of payment).
You will receive the credit within a certain amount of days, depending on your card issuer's policies.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
Contact Us
If you have any questions on how to return your item to us, contact us at email@example.com


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HARRISBURG — State Auditor General Eugene DePasquale said one of the biggest surprises he's had in his first month on the job was the outdated technology he found officewide.
HARRISBURG — State Auditor General Eugene DePasquale said one of the biggest surprises he's had in his first month on the job was the outdated technology he found officewide.
"We had dial-up Internet as of the fall of 2012," he said.
Computers in the office are between seven and 12 years old.
On average, eight hard drives crash each month. And data storage is so limited that attempts to save more documents electronically instead of hard copies caused the IT department to realize there wasn't enough room on the server after just two days, DePasquale said.
The newly inaugurated state auditor shared these concerns with lawmakers at a House Appropriations Committee budget hearing, while asking for $1.5 million to invest in new technology.
"We have to find ways to improve our technology if we're going to have a more efficient operation," DePasquale said.
DePasquale also asked the lawmakers for a $3.5 million increase to cover predetermined cost increases in employee pension and health benefits. Those increases are not provided for in the governor's flat-funding proposal of nearly $42.4 million.
DePasquale, a former state representative, said he knows he's not the only agency head asking for more funding.
But he underscored the need for particular technology upgrades with specific examples, alerting his former colleagues to a new concern.
"Most of our field staff, they don't have a mobile device that allows them to do their job efficiently," he said. "I was stunned that was the case."
DePasquale said a full assessment of technology needs will be completed in about four weeks, and he expects the $1.5 million figure will change.
House Appropriations Majority Chairman Bill Adolph, R-Delaware, said lawmakers will look into the situation, but need more information. "This comes as a surprise to all of us," he said.
DePasquale said he is already working to cut down on waste in the department, like eliminating 44 cars from the agency's fleet. Duplex printing and eliminating hard copy audit reports will save more than 3.3 million sheets of paper annually.
But better technology will help the department be more timely and efficient, DePasquale told lawmakers.
"I think the message became very clear that if we're not up to date on technology, if there's waste in their own school district or a state agency, it's going to be a challenge for us to find it in a timely way," he said.


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Spa Valley Railway » Railway Events
Dine in style at the Spa Valley Railway!
Travelling on the High Weald Belle, so named after the glorious countryside our railway passes through, you will be able to experience a traditional pastime of dining on a moving train hauled by one of our Steam and/or Heritage Diesel locomotives. Our wonderful caterers, the Complete Lunch, will provide you with an enjoyable and unforgettable dining experience as you travel on the beautiful Spa Valley line. Step on board our restored 1960s carriages for the experience of a life time.
If you have any dietary requirements (gluten free, vegetarian etc.) please add this at the time of booking. It is impossible for us to make alternative arrangements on the day.
Saturday Evenings
Dine as they did in the 1960s and climb aboard a steam hauled train for a fine evening dining experience whilst travelling through the High Weald. Arrive at Tunbridge Wells West station from 18:15 for a canapés and drinks reception in our Victorian engine shed. Board the train, travelling in our restored 1960s carriages in time for a 19:00 departure. Throughout the evening you will enjoy a freshly prepared evening meal served by our uniformed waiting staff.
Return to Tunbridge Wells West will be at around 22:00 when you will have an opportunity for photos with the locomotive!
What's included?
• Two return trips from Tunbridge Wells West to Groombridge with steam or heritage diesel.
• Welcome Canapés and a Glass of Fizz in our Victorian Engine Shed.
• A traditional five course meal of Canapés, Starter, Main, Dessert followed by Tea or coffee.
• At seat waiting service
Sunday Luncheon
Our Sunday lunch trains are the perfect place for bringing together family and friends in a unique location whilst enjoying the Great British Sunday Roast!
Arrive at Eridge to meet our dining train team to take pre-drinks orders. Board from 12:30, travelling in our restored 1960s carriages in time for a 12:50 departure. Throughout the afternoon you will enjoy a freshly prepared three course Sunday Roast served by our uniformed waiting staff.
Return to Eridge will be at around 15:45 when you will have an opportunity for photos with the locomotive.
What's included?
• Two return trips from Eridge with Steam and Heritage Diesel
• A traditional three course Sunday Roast of Starter, Main and Dessert.
• At seat waiting service
Drinks and Wine Menu
Please note that whilst every effort is made to operate a Steam locomotive when advertised, in unavoidable circumstances a Heritage Diesel may be used.
Parking in Sainsbury's Car Park is for their customers only, please use the local pay & display car parks or off road parking
Booking information
For this service you can only book a complete 'Table for 2 Persons' or a 'Table for 4 Persons'.
Ensure you book the correct number of tables for the people in your party. Please select Coach C as your choice of seats first wherever possible, if unavailable please select Coach B.
On some occasions it may be necessary to seat customers who have purchased a 'Table for 2 Persons' on a 'Table for 4 Persons'. It may therefore be that you are sat opposite another couple at a 'Table for 4 Persons' should there not be enough tables of two.
Booking with a Virgin Experiences Voucher/ Acorne PLC Voucher:
- Select the correct day and table size that corresponds with your voucher.
- Select meal options
- Choose your seats
- Wine is included with VED/Acorne Vouchers, this can be selected on board the train, currently it cannot be prebooked online.
- Enter the Voucher Number and PIN and click 'redeem voucher'
- Booking fee does not apply to Voucher bookings, but it will show on your booking confirmation.
Note that a £10 admin fee applies to all booking alterations.
Click here to view our refund, cancellation and alterations policy


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|First carrier: Baby Bjorn
|This was a bed sheet! Tied with the right knot, it was comfier than the Bjorn for my big boy!
|This was our knotted sling, made from muslin cloth and dyed by me.
|Upgrade: Ergo.
|Looking for something different while pregnant. Bolt of muslin tied in a shoulder carry.
|Would you, could you, on a boat?
|Baby bonding + video games= Daddy heaven
|Mesh ring sling.
|My first real ring sling, can you believe it?
|Generally, the sling helps me cover a bit more. L2 decided to take a peek.
|Naptime during a family fair.
|Custom Mai Tie, made by me. Padded, adjustable, comfortable, and I even made a matching diaper bag!
|Nursing while hiking. Lucky boy!
|Mesh ring sling at the beach. Kept him nice and secure in the waves!
|Good for tired boys at Pike Place Market
|Used only on well known, well marked trails at low speeds.
|Tired toddler and preschooler in tourist town Leavenworth? Saved by the Ergo and new Boba!
It has been quite an adventure.


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Employees PC Monitor is an application for real time network computer monitoring, and for employees' work time tracking. Employees PC Monitor allows you invisibly monitor your entire network from one contralized position, such as instant message, Files operation, websites visited, applications used, etc. Employees PC Monitor also can log file operations on employee's computer, such as copy, delete, print,create, rename, open, copy file to removable disk, etc. Send alarm to console computer when employee do a file operation on removable disk, add or remove a removable disk, open an unwanted website, etc.You can also see live screenshots of multi network computers and take a control of a remote computer by controlling it's mouse and keyboard, this is especially useful when you need to assist the person who uses the remote computer, and you can edit file, open file, download file and upload file remotely. Employees PC Monitor also can restrict remote computer's browsing in Internet Explorer, restrict remote computer's application using, restrict remote computer's network accessing, send instant message and command (e.g. shut down, restart, run program, open website) to remote computer. Additionally Employees PC Monitor provide a powerful remote task manager, allows you view all processes on remote computer and end any of them. And Employees PC Monitor can log alteration of hardware and software on all network computer automatically, you can easily manage your corporation's computer hardware capital and software capital.
|Free to try
|File Size
|Operating System
|Windows Me Windows 95 Windows 98 Windows XP Windows 2003 Windows 2000 Windows


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Found Steve Jobs interviews show 'pivotal' growth during years away from AppleA technology journalist has uncovered hours of previously-unreleased recordings of audio interviews with late Apple co-founder Steve Jobs that collectively show how the growth he experienced during his so-called "wilderness years" at NeXT and Pixar prepared him for success later in life.
Writing for Fast Company, Brent Schlender published selected stories and snippets from the interviews on Tuesday. The recordings cover a period of 25 years, with many of them having take place during Jobs' time away from Apple.
"Many [of the tapes] I had never replayed--a couple hadn't even been transcribed before now," Schlender wrote. "Some were interrupted by his kids bolting into the kitchen as we talked. During others, he would hit the pause button himself before saying something he feared might come back to bite him."
According to the journalist, the humbling period after Jobs was ousted from Apple in 1985 taught him adaptability, the value of partnerships and how to structure a corporation. Time spent at Pixar learning the business of making hit films would later help him trim down Apple's product line and produce a "decade-long string of hits," such as the iMac, iPod, iPhone and iPad.
iPad illustration of Steve Jobs by Jorge Colombo | Source: Fast Company
A key catalyst for Jobs' growth was his family, Schlender said, noting that his wife Laurene and his children had a calming effect on Jobs. Incidentally, having a family also helped him to understand the market that Pixar was trying to reach.
"In hindsight, Jobs's having a real family might have been the best thing to happen to Pixar. He was most effective as a marketer and a business leader when he could think of himself as the primary customer," Schlender wrote.
Jobs bought Pixar from filmmaker George Lucas for $5 million in 1985. The company struggled early on, but Jobs eventually decided to slim it down and focus on disrupting the animation industry. According to the interviews, he restructured the company to equally value team members working on the creative and technological sides. Schlender posits that Jobs applied a similar formula when he returned to Apple by integrating "designers and technologists" on his core team.
With hours of source material to draw upon, Schlender had a wealth of stories to tell about his interactions with Jobs. Fast Company has published a short collection of notable quotes from the tapes. For instance, Jobs once said that he models his management style after the Beatles.
"The reason I say that is because each of the key people in the Beatles kept the others from going off in the directions of their bad tendencies," he said. "It was the chemistry of a small group of people, and that chemistry was greater than the sum of the parts."


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You are here
Nissan reinvents the Qashqai crossover
What was the most-read car review on TopGear.com in 2011? Nope. Nope. Wrong again. It was the best-selling, British-built Nissan Qashqai, arguably the first car to properly nail the crossover sector. And Nissan has just unveiled this, the second-gen version.
So, the difficult second album. Headline news here is that it's more premium and more efficient. The cabin is bigger, and of far better quality. There are lots of new specs available, and there'll be a version that emits less than 100g/km of CO2. Finally, prices are only up a shade over the previous model - you'll still be able to pick one up from £17,000, rising to around £27,000.
Nissan also claims to have addressed one of our biggest gripes with the first car: interior comfort and tactility. The seats have been properly overhauled using "techniques inspired by NASA to analyse pressure and blood flow in the lower back of seated passengers."
Because it's 49mm longer and a fraction wider, there's more space inside. Passengers get more head, leg, and shoulder room. There's also a bigger boot, which has 430 litres of space with the rear seats set in position - an improvement of 20 litres over the outgoing Qashqai.
There are a few neat, common-sense touches inside, too. The central storage box has a little channel, so you can plug in your USB device in without having to force the lid shut. And don't forget the all-important cupholder: the cavities are a bit deeper, so drinks bottles don't get in the way when you're changing gear.
Engines, you say? The launch menu includes a basic-spec 113bhp 1.2-litre turbocharged petrol that will do 50.4mpg and emit 129g/km of CO2, a 108bhp 1.5-litre dCi turbodiesel returning 74.3mpg that emits 99 carbons, and a 128bhp 1.6-litre dCi turbodiesel returning 64.2mpg that 115 carbons.
You get a six-speed manual gearbox as standard on all engines, but you can spec the dreaded CVT auto on the 1.6 dCi. Nissan's calling it the CVT Xtronic. And promises there won't be that fiendishly irritating rubber band feeling when you floor it: it's building in a 'step shift' feel to the transmission so it feels more like a normal auto.
Safety and infotainment tech has been beefed up as well. You can spec the Nissan Connect 2 infotainment system is offered (the one with sat-nav and raft of connectivity options) and all the latest Nissan Safety Shield offerings are available, including traffic sign recognition, automatic braking, moving object detection for parking, and park assist.
Bad news is that there's no longer a seven-seat Qashqai+2 version - you'll have to get the new X-Trail for that. Or, alternatively, one of the five other crossovers Nissan's planning to launch in the next 18 months.
So, the difficult second album. How has Nissan done? Nirvana's Nevermind, or Right Said Fred's Sex and Travel?
What do you think?
This service is provided by Disqus and is subject to their privacy policy and terms of use. Please read Top Gear's code of conduct (link below) before posting.


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Reader Comments
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nunya bidness, 26 Jan 2006 @ 4:49am
'_'Patent lawyers :-) Innovators :-(
ntlgnce (profile), 26 Jan 2006 @ 5:10am
PATENTSIt would seem that something has to be done about the patents and what they mean to the world. Meaning that they need to come up with some new rule, that only allows "real patents" such as the flip in the flip phone. Meaning that ways of sending text useing someone elses computer script should not be able to be pateneted.. I think something like this should be and needs to be implimented.
kirov, 26 Jan 2006 @ 5:55am
about time...hopefully, it will put an end to there use.
they're about 10 times more annoying than the text versions.
Stephen Tillman (profile), 26 Jan 2006 @ 6:00am
No More Ad-Bars!Maybe if the animated emoticons are patented, those adverts on the sides of webpages and the bottom of some web emails would have to be removed. Geez... if I have to look at that collection of laughing and crying little yellow bastards one more time......
Anonymous Coward, 26 Jan 2006 @ 6:16am
Re: No More Ad-Bars!Here-Here!!!
Mick Fish, 26 Jan 2006 @ 8:08am
Re: No More Ad-Bars!HERE-HERE HERE!
A Funny Guy / The Poison Pen, 26 Jan 2006 @ 10:27am
Re: No More Ad-Bars!Thank you for providing me with the first funny message i have read today. While i like animated emoticons, I despise that damn popup with those little fuckers that comes up at 50% of the web sites i visit.
ZOMG CENSORED, 26 Jan 2006 @ 6:35am
^,^ Konichiwa Lawyer San n_n`Looks like, soon enough, those silly otaku girls on LiveJournal are going to need to pay a royalty every time they use one of those retarded (^,^ u_u n_n) anime emoticons... Hopefully it will end...
Ian Mansfield, 26 Jan 2006 @ 6:43am
Re: ^,^ Konichiwa Lawyer San n_n`Slight update - we have put the patent number in question onto the news article.
It is actually, US2006015812 which is more wide ranging that the AT&T patent cited above.
Cheers ;)
Mike Brown, 26 Jan 2006 @ 7:40am
Re: ^,^ Konichiwa Lawyer San n_n`>we have put the patent number in question onto the < br>> news article.It is actually, USwe have put the
> patent number in question onto the news article.
> It is actually, US2006015812
And that isn't a patent - it is merely a published patent application. All of the outrage about how could any examiner allow such a patent is a bit premature - all it is, is an attempt to patent something. The application has not even been seen by an examiner yet.
John Bartlett, 26 Jan 2006 @ 7:55am
Re: ^,^ Konichiwa Lawyer San n_n`Maybe we should see if we could patent the concept of a patent... hmmm.
I think the U.S. patent rules and legislation need to be reformed. Just my $.02 and I'm giving it out for free.
rbilotta, 26 Jan 2006 @ 8:10am
Re: ^,^ Konichiwa Lawyer San n_n`Thanks for somebody for pointing this fact out. This is NOT a patent. Just a patent APPLICATION. It would have a different number if it was an issued patent. This just means that the company is trying to get this patented and all they have done is filled out an application that has to be pubiclly disclosed. So maybe whoever examines this patent will see this shouldn't be allowed. Strangely though, I have not been able to pull up the application from the USPTO site using this number. It says no patent under this number exists.
rbilotta, 26 Jan 2006 @ 8:17am
Re: ^,^ Konichiwa Lawyer San n_n`I just realized that this number is wrong.
Patent application numbers have 11 digits in them and this number US2006015812 has only 10. So is this story true, or did somebody forget a digit or something.
Ben McNelly, 26 Jan 2006 @ 6:58am
the oblivious obvious...This is getting sooo tiresome, but is this for protection or greed? I mean, if "A" has the patent for little smileys it might discourage "B" to use them, but if they fo, are they realy going to make them stop because its patented?? Or are they just tired of running into lame brains that pattent obvious, allready in implimentation ideas, so they are secureing it?? (I am betting in the former)
- the way I see it, anything like smileys should fall under an open source type area. Freely, used and modified. Worse case senario, I will create my own versions of smileys... (-:
Zantetsuken (the same on /.), 26 Jan 2006 @ 7:10am
Just like "your fired" never shoulda been patentedJust like the "your fired" crap from "the apprentice" (they're all crappy reality shows as far as I'm concerned) never shoulda been patented - and no, Donald Trump, I will NOT pay you for using it in this post...
My point is, if its already used by more than half of a population (the internet namely, or employers firing their employees) as a phrase or in the case of the article, emoticons, theres no way in hell it should have ever been allowed. People were using emoticons LONG before crappy Cingular came along, just like employers have been saying "your fired" way before Donald Trump decided he didnt have enough money from his massive hotel empire and decided he needed some pocket change from a crappy tv show. How the hell can you possibly claim its an original invention worthy of a patent when its not original and it was being used before your company was even founded???
Corey, 26 Jan 2006 @ 7:12am
No Subject GivenIm working on a patent for the ability to intake oxygen into a conversion system that turns the oxygen into carbon dioxide. Im going to call it "breathing", and demand that everyone pay me .25 cents every time they use my innovative invention!
A Funny Guy / The Poison Pen, 26 Jan 2006 @ 10:30am
Re: No Subject GivenWell two responses that had my ribs splitting ...
here here ...
Jared Anderson, 26 Jan 2006 @ 10:39am
Re: No Subject Given^_^ Wtf is going on now a days.
Anonymous Coward, 26 Jan 2006 @ 12:44pm
Re: No Subject Given"Im working on a patent for the ability to intake oxygen into a conversion system that turns the oxygen into carbon dioxide. Im going to call it "breathing", and demand that everyone pay me .25 cents every time they use my innovative invention!"
Don't hold your breath waiting for the checks to roll in...
silentrite, 26 Jan 2006 @ 7:20am
crazynessThis is like patenting the word "pants." Everytime you say pants you have to pay...patents are getting a little out of control.
Liam, 26 Jan 2006 @ 7:29am
Patents only destory inovation.As the majority of us know, recently there have been some stupid patents, ad a lot of the patent holders are argueing that by gaining a patent on their product, they can keep inovation going.
Tell me how would this work with no one to compete against, they can then sit back and watch the money role in as no one would be alowed to create a product like theirs.
It's competition thats creates inovatio, not patent :( (ooh noeezz, i'mma gonna be sueedz!!1 I used da sad face smileyy)
Tyshaun, 26 Jan 2006 @ 7:35am
Why fight them, join them...I'm going to just go ahead an patent the entire ASCII character set. That way every time someone hits a keyboard key cha ching!. Maybe I'll force all the OS manufacturers to automatically tally and send me periodic reports on the number of ASCII keys used, so I can do like a monthly billing thing.
How about this, I'll have a "premium" service for using the ASCII characters in sequence (words) or if to use the extended character set.
Fed Up, 26 Jan 2006 @ 7:39am
WHAT THE HELLPatents are for useful inventions that disables others from using YOUR IDEA/INVENTION and profiting from it. There is now way in hell that anything written (beside perhaps a ORIGINAL business name) with letters, numbers or anyother every day characters should be patent. Peopl in todays society are just to fricken stupid, same as for suing, "I don't like the tone you used with me, I'm suing you for a high therapist bill (because I'm a little panzy dancin in my mothers underwear)." In the states we sue more than anyone else, and for stupid non related reason that should be thrown out of court, same with patents. This law and government have their thumbs stuck way to high up there put to realize common sense and think straight... at least thats the only conclusion I can come up with the stupid affects of today.
ctyankee, 26 Jan 2006 @ 7:50am
Headline CrappolaWhat bothers me more is a headline set up to get people stirred up and then spends line after line backtracking from the headline.
This is much ado about nothing and the headline clearly misrepresents the facts.
Aren't there enough marketing nonsense in the world without Tech Dirt adding to it?
Tyshaun, 26 Jan 2006 @ 7:55am
Re: Headline CrappolaIf they didn't have spectacular headlines, how else would they draw you in to read it? A title like
"Patient irregularities regarding use of emoticons in multimedia"
doesn't exactly scream "read me" "read me"!
?, 26 Jan 2006 @ 8:17am
hhhmmmmLets see. Patent something odvious.... something that people already use, and make BILLIONS....
Let me think. Oh! I know! I'm going to patent sidewalks! I'm going to be rich!
Daniel B, 26 Jan 2006 @ 8:19am
No Subject GivenHow the hell can you patent text????
mrb, 26 Jan 2006 @ 8:31am
Re: No Subject Giventhe same as a software patent
ZachOfAllTrades, 26 Jan 2006 @ 8:21am
go read the patentThis is a hardware patent, not a patent on text-based emoticons. The patent is NOT trying to lay claim emoticons themselvs, and it actually describes the use of them as a "common" thing developed in the "internet culture". The patent is on a special key on what appears to be a keyboard for a mobile device. This special key would cause a single-character icon to be displayed (essentially a 'symbols' font), which the user could then scroll through various available icons using the directional input keys. The patent describes the network support required for making these special icon characters availble for display (as a single character on the LCD display, not the sequence of characters that we all know and love).
rbilotta, 26 Jan 2006 @ 8:28am
Re: go read the patentThe actually number of applicaton is US20060015812. There was a zero missing in some postings but if you are interested you can read on the USPTO. The abstract by the way says:
A method and system for generating a displayable icon or emoticon form that indicates the mood or emotion of a user of the mobile station. A user of a device, such as a mobile phone, is provided with a dedicated key or shared dedicated key option that the user may select to insert an emoticon onto a display or other medium. The selection of the key or shared dedicated key may result in the insertion of the emoticon, or may also result in the display of a collection of emoticons that the user may then select from using, for example, a key mapping or navigation technique.
shableep, 26 Jan 2006 @ 8:49am
lets patent language. in fact, lets just patent themoticons were created by the public. emoticons are public domain.
daniel, 26 Jan 2006 @ 9:08am
Re: lets patent language. in fact, lets just patenI'm glad that I have a patent on the comma. Once I decide to enforce it, the blogging world will turn into a morass of runon sentences .... :-) (oh, that'll cost me! :-) (oh! there's another!)
balamm, 10 Feb 2006 @ 3:18am
Re: lets patent language. in fact, lets just patenAs a matter of fact, smileys (emoticons) are NOT public domain.
No recently created artwork is public domain.
Copyright is automatically granted to the creator of any artistic work for a period of no less than 70 years. Registration is not required although it is encouraged. Smileys are no exception.
You may think it's very easy and trivial to create an animated emoticon but I only know of a handful of people who really have the required talent. Unfortunately, there are many more people who think like you do and much of our time is spent fighting these leeches who toss up a website full of our content and proclaim it's all free for the grabbing.
Ever tried to enforce a DMCA action on some german kid with a copy of httrack, a bad attitude, and an uncaring webhost? Copyrights are absolutely neccesary and so is enforcement of them.
So you don't like smileys, don't look at them!
But if you're going to jump into a discussion about them, at least get a grip on some of the facts first.
No one I know want's to patent anything. They just want a little respect for their time and effort. I don't think that's too much to ask given that an average work day might be 16 hours or more with an expected return of only a few cents from a google ad.
I do agree with some of you about the "emoticons" shown at the bottom of yahoo mails and stuff.
We have nothing to do with that type of emoticon or promotion. Those are generally employed by LLC's and other scam sites to lure users into mailing lists.
We simply attempt to provide a little extra amusement for users of forums. I guarantee you there is very little profit in this. The only one who ever really profits from our work is google ;)
Jimmy Z, 26 Jan 2006 @ 9:06am
No Subject GivenWTF mate...pathetic. I think MS started the emoticon patenting trend a while ago: http://appft1.uspto.gov/netacgi/nph-Parser?Sect1=PTO1&Sect2=HITOFF&d=PG01&p=1&u=%2Fnetahtml%2FPTO%2F srchnum.html&r=1&f=G&l=50&s1=%2220050156873%22.PGNR.&OS=DN/20050156873&RS=DN/20050156873
Jimmy Z, 26 Jan 2006 @ 9:13am
Re: No Subject GivenForgot to link, sorry: ;^D MS Patents Custom Emoticons
The Dude, 28 Jan 2006 @ 4:53am
:: get real here guys!This is obviously a publicity stunt - I mean - this surely does not have a snowballs chance in hell of actally being enforced. I mean come on now - http://www.despair.com/demotivators/frownonthis.html - it's on the companies website for crying out loud. Using Carnivore? These guys cannot be serious and if they are, then surely they will want to consider all those type foundries out there who make letter types and consider paying each and every one of them a license fee for using their designs, for their own personal gain or potentially doing so, as punctuation is intended ... or whatever legalese can be crafted to slap Despair back.
Vote with your hard cash; don't support Despair - why should you then? In fact any company you disagree with - vote for their competition - and actively support them. People don't realise how powerful they really are - companies need you more than what they need you. Kick their asses when they need a kicking!
Skip, 14 Mar 2007 @ 10:46am
emoticons and Domain ArtThe next stage in the evolution of emoticons is Domain Art. That is, an image created from keyboard characters, which by themselves are usually meaningless, but when put together form an image, and they are domain names.
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