Based on the fact lately, there were some methods of seeking treasure in social life nowadays. One of them was Money Game (the term of Money Game actually never found in any encyclopedia neither Wikipedia, but found only for interpretation of Ponzi Scheme Business), through members' or investors' recruitment. They were promised getting profit from their membership and investment, more than any bank even conventional or sharia banking ever promised. The last case of Money Game method was Dream for Freedom (D4F), found in year 2015 and ended in April 2016. The founder offered the extra ordinary profit and benefit, such as 1% profit per a day from member's investment. This condition successfully recruited hundred thousands of members, from the low rank of education to the high one. Indonesian's Government such as the Financial Services Authority (OJK) actually has been preventing the people from being victims and spreading of Money Game's methods, but still the founder of any Money Game find the way to eliminate those preventing ways. Therefore Government has to try another way, through involving another institutional, even government's Institutional or Social's Institutional and organizations.


Wappo is an indigenous language, generally regarded as a language isolate, which was once spoken in the Russian River Valley, just north of San Francisco, California. This reference grammar is based on the speech of Laura Fish Somersal, its last fluent speaker, who died in 1990, and represents the most extensive data and grammatical research ever done on this language. The grammar focuses on morphosyntax, particularly nominal, verbal, and clausal structures and clause combining patterns, from a functional/typological perspective.


Cogeneration can improve the efficiency of energy utilisation, improve energy savings and reduce carbon emission. However, China currently suffers unreasonable cogeneration pricing and cost sharing, which has seriously hampered the development of cogeneration power plants. Based on the production process of cogeneration, this paper analyses the principles of thermoelectric cogeneration and energy savings. We research a variety of cost-sharing methods including two attributed to power and another three focused on heat. We then propose a new cost-sharing method to take into account both heating and generation. A real thermal power plant of 600 MW is selected as a case study. Our results show that the reduced condensation losses of heat extraction could have saved 87,088.43 tons of standard coal in 2010, which is equivalent to CO2 emission reductions of 226,430 tons, if the proposed cost-sharing method had been used. Finally, policy suggestions are made to ensure the sustainable development of cogeneration and promote energy savings and emission reduction in China.


The tourism
industry is the world's largest industry and is being utilized for economic
development and rapid growth in many developing countries. In Tanzania the
tourism industry is growing at an annual rate of almost 5% and contributes 17% to GDP. Tanzanian tourism is based
on wildlife tourism which requires not only programs for the conservation and
protection of flora, fauna and the environment but also for job and wealth
creation for the indigenous population who often pay a cost in lost land usage
for conservation and tourism. Ngorongoro Conservation Area (NCA) is unique in Tanzania
in that it is a conservation area but contains a population of almost 70,000
people (mostly Maasai) living in it. This paper, based on a survey of 119 local
Maasai and 39 employees of the NCA's governing authority, examines whether
tourism revenue directed to the Maasai pastoralist communities has an impact on
their economic development and how much does this revenue complement other
income sources. We found that while members of the local community are
economically benefiting, many people are still not aware of tourism's potential
for them.


Genetics is the study of heredity and heredity is a biological process where a gene from a parent passes into their children or offspring. Every off spring inherits genes from both of their biological parents and these genes in turn express specific traits of diseases which are hereditary from parents to offspring's. A genetic syndrome is a genetic problem caused by one or more abnormalities in the genome; especially the condition arises from birth. Sometimes the genetic disorders are quite rare and affect one person in every thousands or millions. Most of the genes are the building blocks of heredity. They are mainly passed from parent to offspring's. They are the carriers of DNA and proteins. Proteins do most of the work in cells. The main function of the proteins they move molecules from one cell to another.


OBJECTIVE
In 2008, Massachusetts Medicaid implemented a pediatric behavioral health (BH) screening mandate. This study conducted a population-level, longitudinal policy analysis to determine the impact of the policy on ambulatory, emergency, and inpatient BH care in comparison with use of these services in California, where no similar policy exists.

METHODS
With Medicaid Analytic Extract (MAX) data, an interrupted time-series analysis with control series design was performed to assess changes in service utilization in the 18 months (January 2008-June 2009) after a BH screening policy was implemented in Massachusetts and to compare service utilization with California's. Outcomes included population rates of BH screening, BH-related outpatient visits, BH-related emergency department visits, BH-related hospitalizations, and psychotropic drug use. Medicaid-eligible children from January 1, 2006, to December 31, 2009, with at least ten months of Medicaid eligibility who were older than 4.5 years and younger than 18 years were included.

RESULTS
Compared with rates in California, Massachusetts rates of BH screening and BH-related outpatient visits rose significantly after Massachusetts implemented its screening policy. BH screening rose about 13 per 1,000 youths per month during the first nine months, and BH-related outpatient visits rose to about 4.5 per 1,000 youths per month (p<.001). Although BH-related emergency department visits, hospitalization and psychotropic drug use increased, there was no difference between the states in rate of increase.

CONCLUSIONS
The goal of BH screening is to identify previously unidentified children with BH issues and provide earlier treatment options. The short-term outcomes of the Massachusetts policy suggest that screening at preventive care visits led to more BH-related outpatient visits among vulnerable children.


Recently, vitamin D deficiency is considered as a risk factor for the incidence and severity of new coronavirus infection. The aim of this work was to evaluate the vitamin D level of patients with COVID-19 hospitalized with communityacquired pneumonia and compare the value of 25(OH)D in blood serum with the clinical manifestations of the disease. Results. Included are 80 patients aged 18 to 94 years (mean age 53,2 ± 15,7 years), 43 (53,8%) men; with severe course – in 25 (31,3%) patients (12 males), and moderate – in 55 people (68,7%) (31 males). Half of the severely ill patients were obese, and among the deceased patients, the number of obese people was 61,5%, which was significantly higher than the discharged ones – 14,9% (p<0,001). Diabetes mellitus and cardiovascular diseases occurred with the same frequency, regardless of the severity of the disease. Analysis of the outcomes of coronavirus infection in these patients showed mortality in 52,0% of cases in severe patients. Serum 25(OH)D level ranged from 3,0 to 88,8 ng / ml (16,7 ± 12,7 ng / ml). It was found that in patients with severe course, the level of 25(OH)D blood was significantly lower (11.9 ± 6.4 ng / ml) and vitamin D deficiency was more common than in patients with moderate to severe course of the disease (18,5 ± 14,0 ng / ml, p = 0,027). The same pattern was revealed in patients with a fatal outcome, where the level of 25(OH)D was 10,8 ± 6,1 ng / ml, compared with this indicator in patients discharged from the hospital (17,8 ± 13,4 ng / ml) (p = 0,02). Conclusions. Vitamin D deficiency and obesity have been found to increase the risk of severe course and death of coronavirus infection.


Tag clouds are everywhere on the web these days. First popularized by the web sites Flickr, Technorati, and del.icio.us, these amorphous clumps of words now appear on a slew of web sites as visual evidence of their membership in the elite corps of "Web 2.0." This PDF analyzes what is and isn't a tag cloud, offers design tips for using them effectively, and then goes on to show how to collect tags and display them in the tag cloud format. Scripts are provided in Perl and PHP.Yes, some have said tag clouds are a fad. But as you will see, tag clouds, when used properly, have real merits. More importantly, the skills you learn in making your own tag clouds enable you to make other interesting kinds of interfaces that will outlast the mercurial fads of this year or the next.


The book charts the dramatic months leading to one of the most profound changes of the 20th century, the opening of the Berlin Wall in 1989 and the restoration of German unity in 1990. The author analyses the nature of Communist rule in the GDR over 40 years, its few strengths and its many weaknesses, and the myths which grew up around it. This book places the GDR in its international setting as the proud ally of the Soviet Union in the Warsaw Pact. It examines the reactions abroad to the unfolding revolution. The text is based on a wide variety of written sources and many interviews with leading Communist figures, such as Krenz and Modrow, and with their opponents and successors, and former Stasi officers and the dissidents they tried to crush. It greatly benefits from the author's decades of involvement with East Germany, including personal friendships there, before 1989 and his eye-witness accounts of many of the events during Die Wende. It should be of interest not only to students of German politics, contemporary history and the Cold War, but to all who are curious about the momentous times through which we have lived.


Planning for Growth: Urban and Regional Planning in China provides an overview of the changes in China's planning system, policy, and practices using concrete examples and informative details in language that is accessible enough for the undergraduate but thoroughly grounded in a wealth of research and academic experience to support academics. It is the first accessible text on changing urban and regional planning in China under the process of transition from a centrally planned socialist economy to an emerging market in the world. Fulong Wu, a leading authority on Chinese cities and urban and regional planning, sets up the historical framework of planning in China including its foundation based on the proactive approach to economic growth, the new forms of planning, such as the 'strategic spatial plan' and 'urban cluster plans', that have emerged and stimulated rapid urban expansion and transformed compact Chinese cities into dispersed metropolises. And goes on to explain the new planning practices that began to pay attention to eco-cities, new towns and new development areas. Planning for Growth: Urban and Regional Planning in China demonstrates that planning is not necessarily an 'enemy of growth' and plays an important role in Chinese urbanization and economic growth. On the other hand, it also shows planning's limitations in achieving a more sustainable and just urban future.


Parallelising ray tracing with a data parallel approach allows rendering of arbitrarily large models, but the inherent load imbalances may lead to severe inefficiencies. To compensate for the uneven load distribution, demand-driven tasks may be split off and scheduled to processors that are less busy. We propose a hybrid scheduling algorithm which brings tasks and data together according to coherence between rays. Coherent tasks are scheduled demand driven and the remainder is executed data parallel. This method removes the worst hot-spots from the data parallel component and reschedules those as demand driven tasks, thereby evening out the workload. Processing power, communication and memory are three resources which should be evenly used. Our current implementation is assessed against these requirements. Related issues, such as the distribution of the workload over space and the resulting requirements for the distribution objects over the processors, are investigated as well. Finally, an assessment is made of the algorithm''s ability to deal with complexity in the form of large amounts of geometry and difficult lighting conditions in the form of diffuse inter-reflection calculations.


Models for infectious disease surveillance counts have to take into account the specific
characteristics of this type of data. While showing a regular, often seasonal, pattern over
long time periods, there are occasional irregularities or outbreaks.
A model which is a compromise between mechanistic models and empirical models is
proposed. A key idea is to distinguish between an endemic and an epidemic component,
which allows to separate the regular pattern from the irregularities and outbreaks. This
is of particular advantage for outbreak detection in public health surveillance. While the
endemic component is parameter-driven, the epidemic component is based on observationdriven
approaches, including an autoregression on past observations.
A particular challenge of infectious disease counts is the modelling of the outbreaks and
irregularities in the data. We model the autoregressive parameter of the epidemic component
by a Bayesian changepoint model, which shows an adaptive amount of smoothing,
and is able to model the jumps and fast increases as well as the smooth decreases in the
data. While the model can be used as a generic approach for infectious disease counts, it is
particularly suited for outbreak detection in public health surveillance. Furthermore, the
predictive qualities of the Bayesian changepoint model allow for short term predictions of
the number of disease cases, which are of particular public health interest.
A sequential update using a particle filter is provided, that can be used for a prospective
analysis of the changepoint model conditioning on fixed values for the other parameters,
which is of particular advantage for public health surveillance.
A suitable multivariate extension is provided, that is able to explain the interactions between
units, e.g. age groups or spatial regions. An application to influenza and meningococcal
disease data shows that the occasional outbreaks of meningococcal disease can largely
be explained by the influence of influenza on meningococcal disease. The risk of a future
meningococcal disease outbreak caused by influenza can be predicted. The comparison of
the different models, including a model based on Gaussian Markov random fields shows
that the inclusion of the epidemic component as well as a time varying epidemic parameter
improves the fit and the predictive qualities of the model.


The late Sir Sydney Sunderland, Professor of Anatomy at Melbourne University, would be writhing in his grave and threatening resurrection by some mystical force if he knew that 'postmodernism' had invaded the teaching of anatomy in his former precincts. Sunderland was a charismatic genius who delivered spellbinding lectures of great eloquence using only his voice, coloured chalks and a blackboard. He was also a fervent advocate of a two year stint of cadaver dissection for all medical students and regarded this as essential for surgeons. Sunderland looked many a student in the eye and said, ' The surgeon must know his way around '. Over the ages acquisition of cadavers has always been a contentious practice. Yet even the most macabre efforts to obtain bodies pale into insignificance in comparison to the everyday atrocities of the modern world. In addition, the good enabled by the use of cadavers far outweighs the distasteful aspects. It was crucial to the work of the Hunter brothers and thus contributed to the establishment of modern British surgery. At a recent hand surgery meeting the audience was treated to a high-tech demonstration of the anatomy of the wrist joint. The computer-based presentation utilized simulation, models, graphic design and a professional narrator. It was superb and won a prize. As a vision of carpal anatomy and dynamics is was true and a win for postmodernism. But for a practising surgeon dissecting a palmar ganglion stalk tentacling its way towards dorsolateral ligaments it was not a true picture of the real anatomy of the wrist ligaments. These ligaments are notoriously difficult to delineate. This writer would not demean the rightful place of simulation in teaching, especially in situations in which simulation approximates 'real' situations. Flight simulators can accurately mimic the physical sensations caused, for example by unexpected descent due to engine failure. The situation is similar for cardiopulmonary resuscitation. Deep-seated neurosurgical dissection, cardiac surgery and many other cases are amenable to simulation because of the mediating significance of display and endoscopic instrumentation. Other examples, such as microsurgery, seem to require both traditional anatomical knowledge and laboratory simulation of neurovascular anastomosis. However, many surgical techniques are more vagarious due to the almost infinite variations in human anatomy. Dissection of a pancreatic or other deep tumour is a more difficult proposition and could not be adequately simulated. Would a surgeon of the calibre of Norman C. Tanner, feeling by tactile gnosis around the lesser sac, or, for that matter, D.G. Bradman, have learned the precisions of their skills without decades of practise with the 'real thing'.


This document presents results from the light-vehicle and heavy-truck field operational tests performed as part of the Integrated Vehicle-Based Safety Systems (IVBSS) program. The findings are the result of analyses performed by the University of Michigan Transportation Research Institute to examine the effect of a prototype integrated crash warning system on driver behavior and driver acceptance. Both platforms included three integrated crash-warning subsystems: forward crash; lateral drift; and lane-change/merge crash warnings. The light-vehicle platform also included curve-speed warning. The integrated systems were introduced into two vehicle fleets: 16 light vehicles and 10 Class 8 tractors. The light vehicles were operated by 108 volunteer drivers for 6 weeks, and the heavy trucks were driven by 18 commercial-truck drivers for a 10-month period. Each vehicle was instrumented to capture detailed data on the driving environment, driver behavior, warning system activity, and vehicle kinematics. Data on driver acceptance was collected through post-drive surveys and debriefings. Key findings indicate that use of the integrated crash warning system resulted in improvements in lane-keeping, fewer lane departures, and increased turn-signal use. Both the passenger car and commercial drivers accepted the integrated crash warning system and benefited from improved awareness of vehicles around them. No negative behavioral-adaptation effects of using the integrated system were observed in either driver group.


Legal scholars have discussed the concept of privacy at length, but that discussion has virtually ignored the federal income tax and its impact on individual privacy. Tax privacy has developed in that void to mean only a limited right of confidentiality notwithstanding the Tax Code's extensive use of personal information. That limited form of privacy is at odds with how scholars generally view privacy and fails to account for the numerous privacy interests identified in the broader literature. Recent tax scholarship has recognized this deficiency and has called for greater academic attention to tax-privacy interests. What is missing in the current literature, though, is a discussion of what exactly tax privacy means. This Article fills that void. Extending tax privacy beyond confidentiality is difficult because privacy is not a uniform concept. Scholars have very different conceptions of privacy, and some of those theories might support a broader view of tax privacy, but some might not. The Article evaluates and critiques those conceptions and shows why tax privacy should not be limited to tax confidentiality. It then explains how the different conceptions of privacy can be used together to analyze and prioritize tax privacy even if it is ultimately a contested concept. That discussion provides a tax-privacy framework that can serve as the foundation for future work in this area.


Cytokines such as tumour necrosis factor-alpha and interferon gamma are associated with active pulmonary inflammation in sarcoidosis and they upregulate inducible nitric oxide synthase (iNOS). The objectives of this study were to examine iNOS upregulation in sarcoidosis by showing raised exhaled nitric oxide and increased iNOS activity in lung biopsy specimens of these patients utilizing immunohistochemistry. Exhaled NO was measured by a chemiluminescence analyser in 12 patients with newly diagnosed biopsy-proven sarcoidosis before and after 6 weeks of corticosteroid therapy. Lung biopsy specimens from these patients were subjected to immunohistochemical staining with a specific iNOS antibody. Exhaled NO was raised in newly diagnosed sarcoidosis (mean+/-SEM): 9.8+/-0.4 versus 4.1+/-0.2 parts per billion (ppb) in 21 healthy controls, p<0.001; and fell significantly after 6 weeks treatment with corticosteroids to 5.9+/-1.4 ppb; p<0.01. There was no correlation between exhaled NO and other markers of disease activity. Immunohistochemical staining demonstrated iNOS activity in respiratory epithelium and granulomas in patients with sarcoidosis. Exhaled nitric oxide is raised in patients with active pulmonary sarcoidosis and may be a result of inducible nitric oxide synthase upregulation. The fall in exhaled nitric oxide following corticosteroid therapy may reflect inhibition of inducible nitric oxide synthase in the respiratory epithelium and granulomas.


Disaster conditions present a considerable challenge to a wide range of organizations in any affected community. Scarce resources, extreme time constraints, and disruption of channels of communication and modes of transportation often push organizations to the limits of their capabilities. Yet some organizations are overloaded while others are barely affected. A number of students of organizations (for example, Haas and Drabek, 1973, and Price, 1967) have grappled with the complex and difficult issues of organizational characteristics and environmental demands. The Disaster Research Center (DRC) at
The Ohio State University has studied aspects of this for specific organizations in the past (for example, Kennedy, 13784 Adam, 1978; Ross, 19703. However, a
different perspective can be taken. Regardless of exactly how an organization meets the tasks imposed by a diaster situation, its legitimacy and long-term success often are linked more with how the public in general thinks the organization
performed than with actual organizational experience.


The Swarco Rumble device was compared directly with asphalt rumble strips (Kansas DOT standard) for effectiveness in garnering driver attention. Three measures of effectiveness were used: vehicle speed reduction, sound levels inside the vehicle, and vibration of the vehicle body. Additionally, sound levels at the roadside were examined. A cost comparison was performed based solely on installation and removal time plus life cycle costs. Safety benefits were not quantified. The Rumbler strips performed similarly to the asphalt strips with respect to sound and vibration inside the vehicle, and with respect to speed reduction. Sound levels at the roadside were higher for the Rumbler. For a single application, the Rumbler is approximately three times as expensive as asphalt strips (roughtly $1,500 per approach for the standard KDOT configuration), but if the Rumbler units are reused the costs are very similar. It was demonstrated that the rumbler could be reused without significant loss of performance. The rumblers proved to be very secure, remaining affixed to the pavement for six weeks with the only failures occurring when a couple of the strips were improperly installed (i.e., too little adhesive was used) and when something tore off pieces of the strips (likely farm equipment inappropriately dragging a metal blade). It was recommended that the strips be allowed on KDOT construction projects, and KDOT has since approved their use.


We report a case of acquired tracheocele in a child with multiple congenital anomalies of the face, limbs, kidneys, and heart, to share our experience with international scientific community, considering the rarity of the disease especially in the pediatric population. Patient's history reported a tracheotomy at one month of life that was closed at 3 years old. Ten years later, the patient come to us for an anterior cervical mass swelling during respiratory effort and chronic productive cough. The diagnosis was made by high resolution Computed Tomography scan of the neck and chest and an elective surgical resection of the lesion under general anesthesia was done.


Abstract Biogeochemical (δ13C, δ15N, and δ18O values) and ecomorphological analyses of the early Pleistocene fauna of Venta Micena (Orce, Guadix-Baza basin, SE Spain) provide interesting clues on the physiology, dietary regimes, habitat preferences, and ecological interactions of large mammals. Such inferences are useful in deciphering aspects of paleocommunity structure and predator-prey relationships. Specifically, the hypsodonty index combined with δ13C values allows classifying the ungulates among grazers from open habitat (Equus altidens, Bison sp., Praeovibos sp., Hemitragus albus, Hippopotamus antiquus, and Mammuthus meridionalis), mixed feeders (Soergelia minor and Pseudodama sp.), and browsers from canopy areas (Stephanorhinus sp. and Praemegaceros cf. verticornis). Given that δ13C values indicate that all these herbivores fed exclusively on C3 plants, significant differences in isotopic values between perissodactyls (monogastric, hindgut fermenters) and ruminants (foregut fermenters) reflect differences in digestive efficiency. Values of δ18O indicate the dietary water source of ungulates, revealing that Pseudodama sp., Hemitragus albus, and Soergelia minor obtained a significant fraction of their metabolic water from vegetation. Carnivores show higher δ15N values than herbivores, which records the isotopic enrichment expected with an increase in trophic level. Hippopotamus antiquus and Praeovibos sp. have unexpectedly high δ15N values, suggesting that they predominantly consumed aquatic plants and lichens, respectively. Inferences on predator-prey relationships, derived from the use of linear mixing models, indicate resource partitioning among sympatric predators; saber-tooth Megantereon whitei and jaguar Panthera cf. gombaszoegensis were ambushers in closed habitat while saber-tooth Homotherium latidens and wild dog Lycaon lycaonoides were coursing predators in open plains. The giant hyena Pachycrocuta brevirostris scavenged the prey of these hypercarnivores.


This thesis examines the process of urbanization in Malawi, with
special reference to the new capital city, Lilongwe.
At independence Malawi inherited an extremely underdeveloped urban
system. It is argued that colonial Nyasaland's involvement in the migrant
labour system and its reluctant membership of the Federation of Rhodesia
and Nyasaland were contributory factors, both of which related to Nyasaland's
economically and politically subordinate position in Southern Africa. Analysis
of the static and dynamic nature of independent Malawi's urban system shows
it to be very simplistic. It is emphasized that the growth of the truly
'urban' population in most of the small centres in the urban hierarchy has
been slow, and that institutional hindrances and government perceptions of
the urban process may dissipate the impact of policies designed to promote
their development.
The major aspect of urban policy since 1964 has been the development
of Lilongwe, which the government emphasized had two objectives: to create
a new capital replacing the colonial creation of Zomba, and to develop a
growth centre to promote greater regional equality and act as a counterattraction
to the commercial 'capital' of Blantyre. President Banda's
key role in the: instigation of this project is empahasized, and it is
suggested that the second objective was rhetorically promoted as a
justificatory expedient. The results of original research on urban policy
implementation and private sector investment in Blantyre and Lilongwe
support the contention that government commitment to Lilongwe as a growth
centre is weak, and also draws attention to problems inherent in applying
such strategies in small, underdeveloped economies such as Malawi's.
Lilongwe's economic development has not been in theoretical accordance
with that of a growth centre. Nevertheless although it is proposed that a
new capital programme per se cannot be used as a surrogate for a regional
development policy, major infrastructural developments in Lilongwe have
allowed it to provide a degree of economic competition to Blantyre. These
are argued to be mainly associated with government commitment to its
development as the capital city rather than its weakly developed growth
centre role.


Preface. Introduction: The Media/Society Relationship in Historical Perspective. The Value of Historical Study. The Media/Society Continuum. The Relationships of Media and Society. Part I Media and Government . 1. The First Amendment. The Libertarian Theory of the Press. Stability of the State: The Catalyst of the Printing Press and the English Roots of Press Freedom. No Prior Restraint: The Colonial Experience and the Notion of Seditious Libel. Natural Rights, Independence, and the Enlightenment Philosophy. Conclusion: What You Have Learned. 2. Press Freedom in Wartime. What is at Stake in Times of War?. Stresses on the Stability of Government and Society. Forms of Control. Conclusion: What You Have Learned. 3. Contemporary Challenges and Ongoing Debates. Does Freedom of Speech Extend to All Speech?. The First Amendment: Liberalism and Republicanism. The Rights of Groups and Individuals: Pornography and Hate Speech Considerations. How Much Power Does Speech Have?. Private Rights/Public Rights and the "Realistic" View of the First Amendment. The Relationship between Media and the State/Government. Conclusion: What You Have Learned. Part II Media and Commerce. 4. The Market Model and the Penny Press. The Nineteenth Century: Cradle of Media Commercialism. The Market Model. Commercialism and Entertainment Join the Public Sphere. The End of the Partisan Press. Industrialization and Urbanization Create Change in the United States. The Penny Press. The Penny Press and the Culture of Entertainment. Conclusion: What You Have Learned. 5. Media as a Business Institution. Changes in Newspapers after the Civil War. Rise of Newspapers as Industry Parallels U.S. Growth. The Press Becomes a Business. Advertising and the Growth of Commercial Media. Group Ownership and Networks. Television Follows Suit. Conclusion: What You Have Learned. 6. The Entertainment Revolution. The Rise of "New Journalism". Characteristics of New Journalism. Pulitzer, Hearst, and "Yellow Journalism". News, Entertainment, and the Demands of an Age. The Social and Cultural Context for the Rise of New Journalism. Movies, Radio, and Television Satisfy Demands for Entertainment. Entertainment: Our Undoing or Our Necessary Future?. Conclusion: What You Have Learned. Part III Media and Community . 7. Social Responsibility and the Media. Philosophical Shifts in the Late Nineteenth Century. The Progressive Movement and Muckraking Journalism. The Press, Public Opinion, and Public Relations. The Social Responsibility Theory of the Media. Broadcasting and Social Responsibility. The Hutchins Commission. A Framework for Socially Responsible Media. Conclusion: What You Have Learned. 8. Alternative Media. What Are Alternative Media and Why Did They Emerge?. Content and Functions of Alternative Media. Examples of Alternative Media. Alternative Media and the Technologies of Broadcast and the Internet. Challenges Faced by Alternative Media. Conclusion: What You Have Learned. 9. Media and Cultural Identity. What is Cultural Identity?. Media and Cultural Identity. Media and Cultural Identity: Some Examples. Content and Functions of Cultural Identity Media. The Internet and the Creation of Identity. Conclusion: What You Have Learned. Part IV Conclusion . 10. Media and You. Issues Related to the Internet. Media Literacy. The Active Audience. Suggestions for Historical Research into the Media/Society Relationship. Conclusion. Timeline of Critical Events Relative to Media History. Index...


Published data on livestock and pasture management on Thoroughbred breeding stud farms were collated to model and estimate farm-level variables required to estimate nitrogen leaching. On commercial farms, stocking density doubled during the breeding season (August – December). The effective stocking density increased with farm scale (number of resident mares) but decreased with farm size (total effective area). Therefore, farm nitrogen output may fluctuate seasonally and will be influenced by farm size and scale. Farm size and scale independently affected the stocking and grazing management (i.e., paddock rotation interval) for the different equine stock classes (empty, pregnant, mares with foals). Stocking and grazing management influenced the pasture available and subsequently, the grazing behaviour as determined by the difference between pasture mass of lawns and roughs. The difference between pasture mass of lawns and roughs was reduced with increasing stocking density and decreasing pasture availability, and increased under conditions of high stocking density (>2 mares/ha) and low pasture availability (<400 kg DM/ha/ horse). Modification of grazing behaviour could affect the nitrogen-leaching potential by modifying the size of manure-deposition area and the N-loading rate on urine and dung patches. The complex relationship between farm, horse and management factors needs to be included when estimating nitrogen leached from equine properties.


The impacts of climate change will have far reaching consequences for transboundary water resources, particularly through the effects of changing frequency and intensity of extreme events, such as floods and their impacts on river channel systems. Watercourses have been used as boundaries throughout history for a variety of reasons, and as both a natural resource and political structure, they present a number of unique challenges. Despite academic studies looking broadly at the effects of changes in runoff on river ecosystems and their resources, less attention has been paid to the socio‐political interactions and consequences for river functionality, in particular, as a boundary. We review the historical and legal role of International River Boundaries highlighting the paradox that exists between the stability needed for a boundary and the dynamism of fluvial landscapes in a changing climate. We draw attention to the fact that geopolitical concerns exist at other unstable border situations, such as ice‐covered boundaries and lakes. We examine the knowledge gaps that exist in relation to understanding the physical impacts of climate change on terrestrial earth systems. We present an exploratory analysis of physical and political risk in Southern Africa that highlights two cases of potential risk. The paper ends with a discussion of actions to address the physical and social dimensions of this strategic issue. WIREs Clim Change 2014, 5:835–848. doi: 10.1002/wcc.306


Brain stimulation to improve human memory The hippocampus is a crucial brain area for certain types of memory. Working with humans, Wang et al. found that a specific type of non-invasive brain stimulation improved memory tests and enhanced information flow between the hippocampus and a number of other brain regions. This increased connectivity was highly specific for the individual target areas selected for each participant. Science, this issue p. 1054 Noninvasive stimulation of the brain can improve memories for episodes by boosting the connectivity between cortical regions. The influential notion that the hippocampus supports associative memory by interacting with functionally distinct and distributed brain regions has not been directly tested in humans. We therefore used targeted noninvasive electromagnetic stimulation to modulate human cortical-hippocampal networks and tested effects of this manipulation on memory. Multiple-session stimulation increased functional connectivity among distributed cortical-hippocampal network regions and concomitantly improved associative memory performance. These alterations involved localized long-term plasticity because increases were highly selective to the targeted brain regions, and enhancements of connectivity and associative memory persisted for ~24 hours after stimulation. Targeted cortical-hippocampal networks can thus be enhanced noninvasively, demonstrating their role in associative memory.


This thesis investigates the acquisition and processing of Bistatic SAR data using SABRINA-X,
and with TerraSAR-X as the transmitter of opportunity. SABRINA-X is an X-band receiver system
that has been recently designed at the UPC Remote-Sensing Laboratory, while TerraSARX
is a German satellite for SAR-based active remote-sensing.
Prior to the particular case of acquiring TerraSAR-X signals, the hardware aspects of SABRINAX
have been investigated further, and improved as necessary (or suggested for up-gradation in
future). Two successful data acquisitions have been carried out, to obtain bistatic SAR images
of the Barcelona harbor, with the receiver set-up at the close-by Montjuic hill. Each acquisition
campaign necessitated an accurate prediction of the satellite overpass time and precise
orientation of the antennas to acquire the direct signal from the satellite and the backscattered
signals off the viewed terrain.
The thesis also investigates the characteristics of the acquired signals, which is critical as
regards the subsequent processing for imaging and interferometric applications. The hardware
limitations, combined with 'off-nominal' transmissions of the satellite, necessitate improved
range processing of the acquired signals. The thesis expounds the possible range compression
techniques, and suggests ways for improved compression, thereby improving the quality of the
subsequently processed images.


To present study is to isolate, identify bacterial cultures from wound samples (Proteus, Escherichia coli, Staphylococcus aureus, Klebsiella and Bacillus) and to assess the antibacterial efficiency of aqueous and solvent extracts and silver nanoparticles of Pergularia daemia, Canna indica and Lawsonia inermis against bacterial strains. The pathogens were isolated, identified on the basis of Gram's reaction and biochemical test. The aqueous and acetone extracts P. daemia, C. indica and L. inermis was used to test the antibacterial activity by agar well diffusion method. The silver nanoparticle was synthesized, characterized and confirmed using UV-Visible spectrum of each reaction mixtures at about 24 h of reaction using UV-Visible Spectrophotometer. The synergistic mixtures were prepared with different types of combination form of silver nanoparticles produced by P. daemia, L. inermis and C. indica. This study confirm the presence of E. coli, S. aureus, Bacillus species, Proteus species and Klebsiella species isolated from various wound infection samples. The L. Inermis showed maximum zone of inhibition at 25.2 ± 0.28 mm for E. coli and the minimum zone of inhibition of Proteus sp at 19.40 ± 0.56 mm. The antibacterial activity of water extract of C. indica. The maximum inhibition zone was observed against S. aureus. The silver nanoparticles were confirmed by color changes from dark green to brown color. The peak value was obtained at 454.5 nm for C. indica and 446 nm for L. inermis. The plants considered have found use in the field of nanotechnology.


PurposePolicymakers push online health services delivery, relying on consumers to independently engage with online services. Yet, a growing cluster of vulnerable patients do not engage with or disengage from these innovative services. There is a need to understand how to resolve the tension between the push of online health service provision and unengagement by a contingent of health-care consumers. Thus, this study aims to explore the issue of digital unengagement (DU) (i.e. the active or passive choice to engage or disengage) with online health services to better inform service design aligned to actual consumer need.Design/methodology/approachAdopting a survey methodology, a group of 486 health services consumers with a self-declared (acute or chronic) condition were identified. Of this group, 110 consumers were classified as digitally unengaged and invited to write open-ended narratives about their unengagement with online health services. As a robustness check, these drivers were contrasted with the drivers identified by a group of digitally engaged consumers with a self-declared condition (n= 376).FindingsDU is conceptualized, and four levels of DU drivers are identified. These levels represent families of interrelated drivers that in combination shape DU: subjective incompatibility (misalignment of online services with need, lifestyle and alternative services); enactment vulnerability (personal vulnerabilities around control, comprehension and emotional management of online services); sharing essentiality (centrality of face-to-face co-creation opportunities plus conflicting social dependencies); and strategic scepticism (scepticism of the strategic value of online services). Identified challenges at each level are the mechanisms through which drivers impact on DU. These DU drivers are distinct from those of the digitally engaged group.Research limitations/implicationsAdding to a nascent but growing literature on consumer unengagement, and complementing the engagement literature, the authors conceptualize DU, positioning it as distinct from, not simply a lack of, consumer engagement. The authors explore the drivers of DU to provide insight into how DU occurs. Encapsulating the dynamic nature of DU, these drivers map the building blocks that could help to address the issue of aligning the push of online service provision with the pull from consumers.Practical implicationsThis paper offers insights on how to encourage consumers to engage with online health services by uncovering the drivers of DU that, typically, are hidden from service designers and providers impacting provision and uptake.Social implicationsThere is a concern that there will be an unintentional disenfranchisement of vulnerable segments of society with a generic policy emphasis on pushing online services. The paper sheds light on the unforeseen personal and social issues that lead to disenfranchisement by giving voice to digitally unengaged consumers with online health services.Originality/valueOffering a novel view from a hard-to-reach digitally unengaged group, the conceptualization of DU, identified drivers and challenges inform policymakers and practitioners on how to facilitate online health service (re)engagement and prevent marginalization of segments of society.


Labor force participation at older ages has been rising in the Netherlands since the mid-nineteen-nineties. Reforms of the social security and pension systems have often been put forward as main explanations for this rise. However, participation rates above the normal retirement age of 65 have almost tripled for men and quadrupled for women despite the fact that at those ages reforms are unlikely to have had much impact. This suggests other factors may have played an important role in this rise as well. In addition to the effects of reforms in social security and pension systems, this chapter examines the importance for men's labor force participation at older ages of improved health, increased levels of education, and differences in skills across cohorts, as the older cohorts moved into retirement, such that workers' characteristics better matched labor demand. These changes on the labor supply side are likely to have contributed to the success of the reforms since the mid-nineteen-nineties and to have had a large independent impact on men's labor force participation at older ages.


The antiangiogenic function of the tissue inhibitors of metalloproteinases (TIMPs) has been attributed to their matrix metalloproteinase inhibitory activity. Here we demonstrate that TIMP-1 but not Ala TIMP-1 inhibits both basal and vascular endothelial growth factor (VEGF)-stimulated migration of human microvascular endothelial cells (hMVECs), suggesting that this effect is dependent on direct inhibition of matrix metalloproteinase (MMP) activity. In contrast, TIMP-2 and mutant Ala TIMP-2, which is devoid of MMP inhibitory activity, block hMVEC migration in response to VEGF-A stimulation. TIMP-2 and Ala TIMP-2 also suppress basal hMVEC migration via a time-dependent mechanism mediated by enhanced expression of RECK, a membrane-anchored MMP inhibitor, which, in turn, inhibits cell migration. TIMP-2 treatment of hMVECs increases the association of Crk with C3G, resulting in enhanced Rap1 activation. hMVECs stably expressing Rap1 have increased RECK expression and display reduced cell migration compared with those expressing inactive Rap1(38N). RECK-null murine embryo fibroblasts fail to demonstrate TIMP-2–mediated decrease in cell migration despite activation of Rap1. TIMP-2–induced RECK decreases cell-associated MMP activity. Anti-RECK antibody increases MMP activity and reverses the TIMP-2–mediated reduction in cell migration. The effects of TIMP-2 on RECK expression and cell migration were confirmed in A2058 melanoma cells. These results suggest that TIMP-2 can inhibit cell migration via several distinct mechanisms. First, TIMP-2 can inhibit cell migration after VEGF stimulation by direct inhibition of MMP activity induced in response to VEGF stimulation. Secondly, TIMP-2 can disrupt VEGF signaling required for initiation of hMVEC migration. Third, TIMP-2 can enhance expression of RECK via Rap1 signaling resulting in an indirect, time-dependent inhibition of endothelial cell migration.


On January 10, 2017, President Barack Obama delivered his formal farewell address to the country in Chicago, the city that had given him his political start. In reflecting on the achievements and challenges of his two terms in office, the president paid special attention to an issue that he knew would, for better and for worse, define his presidency: Race. In the simple, yet elegant, language that even his harshest critics have come to respect, the president said this about the state of race relations after eight years of the Age of Obama: "After my election, there was talk about a post-racial America. Such a vision, no matter how well-intended, was never realistic. For race remains a potent and often divisive force in our society. I've lived long enough to know that race relations are better than they were 10, 20, 30 years ago — you can see it not just in the statistics, but in the attitudes of young Americans across the political spectrum. But we are not where we need to be. All of us have more work to do."
In this Report, we offer a preliminary assessment of how much progress had been made — and how much work remains to be done — in a part of the American economy President Obama knows well: the legal profession. We do so by examining the careers of the black graduates of President Obama's law school alma matter in the 16 years since the beginning of the new millennium. Harvard Law School provides an important lens through which to study these issues. One hundred and fifty years ago this year, the Law School enrolled George Lewis Ruffin, who would go on to be the first black person to graduate from any law school in the United States. In the intervening years, Harvard has graduated more black lawyers — over 2,700 — than any law school in the country with the exception of the great Howard University School of Law. Among their ranks are some of the most powerful and influential lawyers in the world, including the 44th President of the United States and the country's former First Lady, Michelle Obama '88.
In 2000, the Harvard Law School Center on the Legal Profession released a Report on the State of Black Alumni: 1869-2000 chronicling the achievements and continuing challenges of this remarkable group of lawyers on the basis of a comprehensive survey of the careers of over 650 of the school's African American alumni. In this new Report, based on a second survey of the school's black alumni, including those that graduated in the new millennium and matured during the Age of Obama, we both bring that history up to date and offer new perspectives for this new era.
Collectively, we hope that these two reports will provide the "common baseline of facts" that President Obama identified in his farewell address as key to a civil dialogue in a functioning democracy, for a profession that will always have a central role in guaranteeing the freedom and equality that are the cornerstones of our democracy.


This article compares how both existing law and the proposed Personal Property Security Act would apply to some common security transactions. The transactions considered include security over motor vehicles (including farm machinery) given by a company, security assignment of ADI deposits, security over receivables/book debts, and retention of title.


Taschen's new architecture series brings a unique perspective to world architecture, highlighting architectural trends by country. Each book features 15 to 20 architects - from the firmly established to the up-and-coming - with the focus on how they have contributed to very recent architecture in the chosen nation. Entries include contact information and short biographies in addition to copiously illustrated descriptions of the architects' or firms' most significant recent projects. Crossing the globe from country to country, this new series celebrates the richly hued architectural personality of each nation featured. Architects featured include: Matali Crasset; Odile Decq; Jean-Marie Duthilleul; Edouard Francois; Manuelle Gautrand; Jakob + MacFarlane; Lacaton & Vassal; Jean Nouvel; Marin-Trottin/Peripheriques; Dominique Perrault; Christian de Portzamparc; Rudy Ricciotti; Valode & Pistre; Jean-Paul Viguier; and Jean-Michel Wilmotte.


Abstract The Water Act of 1945 can be considered to mark the beginning of modern quantitative hydrogeology in the UK. It introduced a period of some 20 years during which the assessment of resources was the dominant issue as groundwater was developed to meet the increasing post-war demands. The significant effect that groundwater abstraction had on river flows was one of the reasons for the Water Resources Act of 1963. This legislation made regional groundwater management, with the river basin as the basic unit, a practical objective. From 1974, the degradation of groundwater quality and the risk of pollution increasingly became the main issue. Groundwater resources of England and Wales provide 350f public water supplies. About 300f the infiltration to the main aquifers of the Mesozoic and Cenozoic is abstracted. The use of groundwater has increased by 80ince 1948 when data first became available. Groundwater is now seen as a regional resource developed within the sophisticated water resource systems that are necessary for effective river basin management. Development must consider all demands on an aquifer including not only water supply but environmental aspects such as maintaining river flows and wetland environments.


To honor the life work of Professor Sumner Rosen, this lecture examines approaches to promoting full employment at decent jobs within our contemporary era of globalization. The lecture briefly summarizes the theories of unemployment of Marx, Friedman, Keynes and Kalecki. It then addresses the meaning of full employment within the alternative theories and under different historical and country settings. It next considers the issue of the inflation/unemployment trade-off, and the Meidner-Rehn Swedish approach to inflation control under full employment. It concludes by presenting a sketch of something approximating a full employment program for the contemporary U.S. economy, focusing on ending the Iraq war and reallocation public spending toward health care, education, and green growth.


This thesis contains three chapters examining firms' behaviour and decision making when they seek to influence policies in the US through lobbying activities.
The first chapter studies the main trade-off that firms face when they face the decision to integrate or outsource knowledge workers. The chapter proposes a model that predicts that firms requiring large firm-specific skills, or low levels of issue-specific skills, or facing a large number of transactions will integrate as opposed to outsource the service provider. Using a newly collected dataset on the US federal lobbying industry, I conduct firm-fixed effect estimations and I find strong evidence supporting the theoretical predictions. To provide further empirical evidence, I exploit a quasi-experiment that the Oil and Gas industry faced: The BP oil spill. The spill increased the issue-specific skills needed to conduct advocacy
activities and in line with the theory developed in the chapter, I show that the affected industry started using more external, as opposed to internal lobbyists after the oil spill.
The second chapter studies the effect of a technological upgrade on firms' vertical integration decision. I use the model proposed in the first chapter to show that a technological shock, introduced by the Open Government Act decreased the cost of acquiring issue-specific skills, which in turn, made firms less likely
to outsource. Then, I use structural models to measure the magnitude of this technological effect and conduct counterfactual exercises to study the influence that the regulation had on the industry.
The third chapter studies the relationship between lobbying expenditures and market structure. I show that less and no more concentrated industries spend more on lobbying. To explain this empirical puzzle, I propose a theoretical model that includes the level of excludability in the payoffs. I provide empirical evidence that firms in less concentrated industries tend to lobby for more excludable goods and I show that including this dimension can explain the empirical puzzle. To provide causal evidence, I use national-level mergers that change citylevel market structures. Collecting a new data set of city-level lobbying expenditures, I show that controlling for the level of excludability in the payoffs, more concentrated industries spend more on lobbying efforts.


Laboratory buildings are characterized by the production of potentially hazardous fumes within the occupied space. The primary objective of a laboratory ventilation system is to isolate and protect the occupants from the fumes, as well as provide minimum outside air at a comfortable temperature. Fume removal results in the need for a large volume of conditioned make-up air, typically a significantly greater volume than required for space temperature conditioning purposes. The high quantity of exhaust naturally results in a once through system, which is also often required by codes that prohibit any recirculation in a laboratory space. The high costs associated with high airflow systems are magnified by the 24 hours a day, 356 days a year ventilation operation often seen in laboratory situations. All too often, the common design approach taken to laboratory mechanical systems results in a traditional office ventilation system upsized to meet a laboratory's requirements. Recognizing the unique aspects of laboratory requirements and operation is essential to optimizing the mechanical system. Figure 1 shows a breakdown of a laboratory building's electricity use, based on a DOE 2 model of a baseline laboratory building design for Montana State University (Bozeman, MT). In laboratory buildings, the largest and easiest target for energy use reduction is usually the ventilation energy. At about 50 percent of the buildings total electricity usage, a 15 percent reduction in the power required by the ventilation system would save more energy than eliminating all lighting energy. As the largest component of a laboratory's energy consumption, the ventilation system is the first target to reduce the energy bill. Significantly improving the standard design efficiency of a ventilation system requires a lower air pressure drop system on both the supply and exhaust system. Implementing low-pressure drop design strategies from the early stages of the design process will result in much lower energy costs throughout the system's life with a minimal increase in first costs. The pressure drop in a laboratory ventilation system is influenced by many independent design challenges. Knowing what these design challenges are and how they can be answered to minimize pressure drop is critical in achieving an energy efficient laboratory.


Urban design has been used in the cities throughout the world to achieve certain goals and purposes. It has been common in developing countries, including Iran, to use urban regeneration plans in the older sections of large cities to eliminate urban blight and decay, and eventually achieve modernization and in some cases to also overcome socio-economic and cultural problems. Approaches have been used are modernist, technocratic, and elitist type of design/ decision-making, which, as, the present case study show, results in complete failure. This study intends to, following a discussion on theoretical basis of the issue, through a post-construction/ post-occupancy evaluation of the Navab Regeneration Project in central Tehran, explore the reasons behind this failure and see how the problems involved in the product may be construed to the kind of design/decision-making process applied.


"The production of a play, musical or opera can be compared to the manufacture of any complicated process or product. At present, there is no standard method of accumulating the data necessary for staging a play, musical, or opera, even though the production process is similar for all three. Theatrical productions have stage managers, directors, and assistants responsible for collecting forms, reports, and design-plans in various formats. This data is taken by hand, on personal laptops, or on software programs such as AutoCAD (Computer Assisted Design) or WYSIWYG (What-You-See-Is-What-You-Get). Software programs currently in use are not particularly linked or compatible. This lack of a cohesive data retrieval system is frustrating, time consuming, and expensive. The focus of this study is to propose and describe one possible solution. Existing technologies could be developed into a software system, henceforward called Artisterene´, that gathers, stores, and organizes theatrical production data. This software system functions as a virtual prompt script with three major components that work in tandem. The first component is an interactive, three-dimensional animation program for blocking (movement on stage). The second module is a secure online subscription service of theatrical databases (stage dimensions, technical capabilities, scores or scripts, contacts, etc.). The third component synchronizes cues extracted from master lists submitted by each production team (lighting, sound, and set design). These color-coded cues are superimposed on the U¨berscript (master script or score) for the current production. This system manages the production process from beginning to end. Management can remotely edit production data by using hand-held devices. The production data is then added to a show-specific repository with online access by authorized personnel. Database subscriptions and software sales of Artisterene´ will target opera and theatre companies, and educational institutions. This software system will standardize the production process and greatly reduce planning and rehearsal time. Artisterene´ could emerge as the universal format for sharing production data, and could become a definitive teaching tool used to train directors and stage managers."--Abstract from author supplied metadata.


Antisocial and psychopathic traits are essential to evaluate when assessing risk for violence using the HCR-20. The role of the PCL-R on the HCR-20 was investigated using a series of meta-analytic tests. Across 34 samples in which both tools were rated, AUCs for violence were similar (∼.69), and exclusion of the psychopathy item (H7) did not reduce the HCR-20's accuracy. Quantitative synthesis of results from multivariate analyses conducted in 7 raw datasets that used both tools demonstrated that the average probability of observing violence for every point increase on the HCR-20 (without H7), while controlling for the PCL-R, was 23%, whereas for the PCL-R it was -1%. The HCR-20 (without H7) added incremental validity to the PCL-R, whereas the converse was not true, and only the HCR-20 (without H7) possessed unique predictive validity. Results suggest the HCR-20's predictive validity was not negatively impacted by excluding the PCL-R. Areas for future study are discussed, including research on various ways to assess and incorporate into risk assessment personality traits related to violence.


Summary Mycoestrogen zearalenone (ZEA) is found in human foods and animal feeds. Its estrogenic potency mainly depends on its biotransformation fate. The hepatic biotransformation of ZEA in rainbow trout was investigated in this study. Various concentrations of ZEA were separately incubated with the hepatic microsomal and post-mitochondrial sub-fractions in the presence of NADPH, and the metabolites were determined by means of HPLC. Moreover, the rate of glucuronidation for ZEA and its reduced metabolites were estimated in the presence of uridine diphosphate glucuronic acid. β-zearalenol (β-ZOL) was found to be the major metabolite of ZEA by both sub-cellular fractions. The enzymatic kinetics analyses indicated that the α-ZOL and β-ZOL production by microsomal fraction were 8- and 2-fold higher than those by postmitochondrial fraction, respectively. High percentages of ZEA and its metabolites are conjugated with glucuronic acid at the lower concentrations. Data suggest that the hepatic biotransformation of ZEA in rainbow trout resulted in its detoxification as the main metabolite tends to be β-ZOL with weak estrogenic property. Moreover, at certain concentrations, the produced metabolites are entirely conjugated with glucuronic acid, which may consequently cause a prolonged duration of action due to entero-hepatic cycle.


Information and its management is central to modern society. Organizations private and public, national and international have recognized that information is a key resource and that its management is critical for success. Existing books on information management focus on the abilities of computers to process data, the development of information systems, and the management of IT resources. They often start with the computer as a key issue. Although Information Management acknowledges the importance of computers and data communication, it starts from a deeper understanding of the concepts of information and knowledge, and on the basis of this understanding, derives methods to use computers effectively. This textbook provides graduates of any discipline with an understanding of the theory and practice that underpins information management, and introduces students to the concepts and applications of information management techniques in a variety of organizational contexts. In giving students strong philosophical foundations, Fons Wijnhoven's book will prove to be an excellent primer in information management.


Polymerase chain reaction-restriction fragment length polymorphism (PCR-RFLP) and sequencing analyses were used to characterize an amplicon of 625 bp in 4 of the 5 nominate species of Muscidifurax Girault & Sanders, pupal parasitoids ofmuscoid flies. A single polymorphic nucleotide site was observed among 2 samples of M. raptor Girault & Sanders. No sequence variation was observed among 3 samples of M. raptorellus Kogan & Legner. The sequence of M. uniraptor Kogan & Legner was identical to that of M. raptorellus. Nucleotide divergence among the Muscidifurax spp. ranged from 0.14 to 0.18 substitutions per nucleotide. Muscidifurax zaraptor Kogan & Legner exhibited multiple haplotypes, 2 of which were characterized by sequencing and 4 others by PCR-RFLP. The sequenced haplotypes differed by 0.08 nucleotide substitutions per site. Restriction site analysis indicated that nucleotide divergence ranged from 0.03 to 0.10 among all 6 haplotypes. Analysis of progeny from individual females indicated that the observed variation in M. zaraptor was caused by multiple haplotypes within individuals rather than differentiation among individuals. These results bring to question the specific status of M. uniraptor and indicate that the genus is native to the Western Hemisphere, and not introduced with their primary host, Musca domestica L., as previously proposed. Heteroplasmy and translocation of a portion of the mitochondrial genome to the nuclear genome are discussed as possible causes for the variation observed in M. zaraptor.


B-lymphocyte antigen CD22 is a member of the recently described sialoadhesin family of immunoglobulin-like cell-surface glycoproteins that bind glycoconjugates terminating in sialic acid. One prominent ligand for CD22 is the highly glycosylated leukocyte surface protein CD45. Using surface plasmon resonance spectroscopy, we characterized the interaction of recombinant mouse CD22 with native CD45 purified from rat thymus (CD45-thy). By in situ desialylation and resialylation of immobilized CD45-thy, we show that mouse CD22 binds to the sialoglycoconjugate NeuGcα2-6Galβ1-4GlcNAc carried on CD45-thy N-glycans. Previous studies have shown that the sialic acid-binding site lies within the two membrane-distal domains of CD22 (domains 1 and 2), which are V-set and C2-set immunoglobulin superfamily domains, respectively. To further localize the binding site, we have made 42 single amino acid substitutions throughout both domains. All 12 mutations that abrogated binding to CD45-thy without disrupting antibody binding were of residues within the GFCC′C″ β-sheet of domain 1. These residues are predicted to form a contiguous binding site centered around an arginine residue in the F strand that is conserved in all members of the sialoadhesin family. Our results provide further evidence that immunoglobulin superfamily cell adhesion molecules use the GFCC′C″ β-sheet of membrane-distal V-set domains to bind structurally diverse ligands, suggesting that this surface is favored for cell-cell recognition.


Results are presented of an investigation into the combined effects of hot water and static uniaxial tensile stress on chopped strand mat reinforced polyester resins. Transport of water has been studied by measuring permeation rates, and the damage has been categorised by optical microscopy. Changes in flexural properties are reported. The resistance to crack propagation of polyester resins in the presence of water has also been studied.
Isophthalic-acid based polyester resin/chopped strand mat laminates were prepared by the "contact moulding process". Rates of permeation of water at a series of temperatures (35-80C) were measured by a gravimetric method for up to 2000 hours. The flow was Fickian in most cases, but there were circumstances where the transport became non-Fickian. The non-Fickian behaviour was observed at higher temperatures on prolonged exposures. A specially designed apparatus was used to stress laminates uniaxially in tension and to measure water permeation rates through the stressed samples. The effect of introducing external stress ([not greater than] 25% of the ultimate tensile strength) was to increase the rate of permeation.
The progressive changes in the structures, as observed by microscopy took the form of (i) flat plate like circular disc cracks in the resins and resin rich areas of laminates, (ii) surface cracks in the resin casts and gel coats of laminates and (iv) partial failure of glass monofilaments by buckling. In most cases the damage was confined to regions very near the exposed surface. However, straining to 0.4% elongation led to the onset of debonding in transverse fibre bundles throughout the cross-section. Water damage was accelerated and modified by the presence of external stress.
The laminates retained their flexural strength and modulus well. Laminates stressed to 0.3% strain at 80C in water for nearly three months retained 80% of their original strength. No catastrophic failure was observed. Single edge notched polyester resin specimens were exposed to water at three different temperatures for up to three months. The resistance to crack propagation as measured by the critical stress intensity factor was lowered at all exposure temperatures. An examination of the fractured surfaces revealed that no stable crack growth had occurred.


Throughout his life, Leibniz showed serious interest in the construction of clocks and actively contributed to their technical improvement. He described the mechanical and especially the pendulum clock as a paradigmatic kind of machine, and therefore as a suitable model for exploring the nature and boundaries of mechanistic philosophy. After an overview on Leibniz"s technology and physics of clocks (Section 1), this paper reviews the main occurrences of the clock analogy in his philosophical writings. Section 2 considers the epistemological use of the clock analogy and its evolution from an early stress on the hypothetical component of natural science to a later concern with the full inspectability and intelligibility of natural processes. Section 3 details the manifold uses of the clock analogy in metaphysics to illustrate features of the world, of both inanimate and living bodies, and even of God, the soul, and the soul-body union. The possibility of construing machine metaphors in terms of either structure or function solves the apparent ambivalence of Leibniz"s approach to the clock analogy. It also explains his persistent reference to perfection and standards of perfection, thereby bringing to the fore the teleological strand of this concept.


The authors investigate recent patterns in mental health at the workplace across 15 European countries using three waves of the European Working Conditions Survey. Their study shows that adverse working conditions, defined in terms of job demands and job hazards, are strongly associated with workers' mental health problems, and it also finds a causal effect of job quality on workers' mental health. Their analysis detects heterogeneous effects across countries and demographic groups and shows that labor market regulations and health care systems explain some of these crosscountry differences.


Abstract Floating treatment wetlands (FTWs) are an innovative product of ecological engineering that can play a promising role in wastewater treatment. It provides low-cost, eco-friendly, and sustainable solutions for the treatment of wastewater, particularly in regions with economic constraints. Generally, FTWs comprise rooted plants that grow on the surface of water with their roots extending down into the pelagic zone rather than being embedded into the sediments. This drooping structure helps develop (1) a hydraulic flow between the root network and the bottom of the treatment system and (2) a large biologically active surface area for the physical entrapment (filtration) of contaminants, as well as their biochemical transformation and degradation. Furthermore, the rooted network allows proliferation of microorganisms that form biofilms and enhance pollutant degradation while promoting plant growth. The augmentation of bacteria in FTWs has been proven to be the most effective approach for reclamation of wastewater. This article discusses the operational parameters of FTWs for maximal remediation of wastewater and highlights the importance of plant-bacteria partnerships in a typical FTW system for enhanced cleanup of wastewater. We propose that this technology is preferable over other methods that require high energy, costs, and area to install or operate machinery.


consider the wider system within which community hospitals are embedded. AbStrACt Objective To examine the forms, scale and role of community and voluntary support for community hospitals in England. Design A multimethods study. Quantitative analysis of Charity Commission data on levels of volunteering and voluntary income for charities supporting community hospitals. Nine qualitative case studies of community hospitals and their surrounding communities, including interviews and focus groups. Setting Community hospitals in England and their surrounding communities. Participants Charity Commission data for 245 community hospital Leagues of Friends. Interviews with staff (89), patients (60), carers (28), volunteers (35), community representatives (20), managers and commissioners (9). Focus groups with multidisciplinary teams (8 groups across nine sites, involving 43 respondents), volunteers (6 groups, 33 respondents) and community stakeholders (8 groups, 54 respondents). results Communities support community hospitals through: human resources (average=24 volunteers a year per hospital); financial resources (median voluntary income = £15 632); practical resources through services and activities provided by voluntary and community groups; and intellectual resources (eg, consultation and coproduction). Communities provide valuable supplementary resources to the National Health Service, enhancing community hospital services, patient experience, staff morale and volunteer well-being. Such resources, however, vary in level and form from hospital to hospital and over time: voluntary income is on the decline, as is membership of League of Friends, and it can be hard to recruit regular, active volunteers. Conclusions Communities can be a significant resource for healthcare services, in ways which can enhance patient experience and service quality. Harnessing that resource, however, is not straight forward and there is a perception that it might be becoming more difficult questioning the extent to which it can be considered sustainable or 'renewable'.


Optimal Investment and Pricing in Models where the Underlying Asset May Default by Tetsuya Ishikawa Doctor or Philosophy in Mathematics Carnegie Mellon University The need for the pricing and hedging of credit events has increased since the financial crisis. For example, large banks are now mandated to compute prices of credit risk for all over-the-counter contracts. Such prices are known by the acronym CVA (Credit Valuation Adjustment), or more generally, XVA. Industry practitioners typically use risk-neutral pricing for such computations, the validity of which is questioned in incomplete markets. In our research, we consider an incomplete market where investment returns and variances are driven by a partially hedgeable factor process, modelled by a multi-dimensional diffusion. Additionally, the issuer of the stock may default, with the default intensity also driven by the factor process. Investors can freely trade the stock to hedge their positions in this market, and do so to maximize their utility. However, in the event of default, the investors lose their position in the stock. In this setting, we price defaultable claims using utility indifference pricing for an exponential investor. Due to the Markovian structure of the problem, we rely on PDE theory rather than BSDE theory to solve the utility maximization problem. This leads to explicit candidate solutions which we verify using the well-developed duality theory. As an application of our optimal investment result,


Drawing on empirical data collected from petitioners in Chinese courts, this article analyzes how the regime's political concern for social stability transforms petitioners' disputes and shapes the evolution of their legal consciousness. Compared with first-time petitioners, who often address their complaints within a legal paradigm, the veteran petitioners take advantage of the judges' political concern for social stability and present their disputes as potentially threatening social stability. They hold the judiciary responsible for their plight; they petition courts during "sensitive periods"; they employ innovative tactics to draw official attention; and they seek to secure government stability-maintenance funds as a substitute for legal remedies. However, in framing a legal dispute as a political problem, the veteran petitioners risk retaliation. This article's analysis provides insights into the operation of the court petition system, how the legal consciousness of Chinese petitioners evolves, and how in the petitioners' eyes the legitimacy of the legal system gets eroded.


Despite the long history of image and video stitching research, existing academic and commercial solutions still produce strong artifacts. In this work, we propose a wide-baseline video stitching algorithm for linear camera arrays that is temporally stable and tolerant to strong parallax. Our key insight is that stitching can be cast as a problem of learning a smooth spatial interpolation between the input videos. To solve this problem, inspired by pushbroom cameras, we introduce a fast pushbroom interpolation layer and propose a novel pushbroom stitching network, which learns a dense flow field to smoothly align the multiple input videos for spatial interpolation. Our approach outperforms the state-of-the-art by a significant margin, as we show with a user study, and has immediate applications in many areas such as virtual reality, immersive telepresence, autonomous driving, and video surveillance.


A one-pot synthesis of Li2S–P2S5–LiI solid electrolyte precursors in a short time of 30 min is demonstrated by using ethyl propionate as a solvent. Li2S, P2S5 and LiI powders were shaken for different times in the solvent. The precursor suspension was evacuated at room temperature (RT) and then heated to 170 °C for 2 h to obtain Li7−0.08xP2S8−0.04xI solid electrolytes. A high ionic conductivity up to 4.6 × 10−4 S cm−1 at RT was achieved with x = 1 and a shaking time of 45 min. The formation of electrolyte precursors in 30 min is the shortest time that has ever been reported.


The expertise reversal effect occurs when a learner's expertise moderates design principles such as the redundancy principle (i.e., redundant information should be excluded rather than included) derived from the cognitive load theory. Although this effect is supported by numerous experiments, indicating an overall large effect size, a variety of explanations have been proposed. The present experiment tested a cognitive load and a motivational explanation with 104 students, who reported a lack of experience in the presented instructional contents. They spent about 30 min with the instructional material to learn fundamental concepts about the gradient descent (a mathematical optimization algorithm), and with a retention and transfer test used as dependent measures. Each learner was randomly assigned to one cell of a 2 (either novices or experts introduced to through the instructional design presented previously) × 2 (either with or without additional text explaining the animations) between-subjects factorial design. The expertise reversal effect concerning the redundancy principle was replicated. Novices receiving additional text scored higher on retention and transfer than did novices without additional text, while this result was reversed for experts. Results suggest that this effect can be explained by the learner's cognitive load differences rather than overall motivation differences. Furthermore, a partial overlap was found between the motivational subdimension, "probability of success," and a cognitive load measure. On the practical side, instructional designers should consider the learner's level of expertise and their cognitive load when applying design principles. Further implications for adaptive learning environments are discussed.


This paper describes three studies of students in computer science, information technology, and software engineering degree courses. Aim. The aim of these studies was to evaluate the usefulness of aptitude testing as a means of recruiting undergraduate students into these courses. Method. At the start of the academic year, student volunteers were invited to complete a demographic sur- vey and/or part of the Aptitude Profile Test Series (APTS) developed by the Australian Council for Education Research. At the end of the year, the survey and APTS data were combined with examination results, and a statistical analy- sis was performed. Results. The demographic survey yielded several potential predictors of academic performance. Furthermore, the APTS was a statistically significant predictor of academic performance (p < 0.001). Conclusions. The results suggest that the APTS could be used to recruit students into computing degree courses, reducing the withdrawal and termination rates, and increasing the number and quality of graduates from these courses.


Crowood Sports Guides are the perfect tool for anyone wanting to improve their performance, from beginners learning the basic skills to more experienced participants working on advanced techniques. These practical, no-nonsense guides will help give you that all-important advantage. Rowing and Sculling - Crowood Sports Guides covers a brief history of rowing; choosing and setting up equipment; safety and risk assessment; capsize drill, steering and coxing; skill development and techniques; pyschology and rower well being; understanding refuelling and hydration, and planning an effective training programme in order to optimise flexibility, stability and strength and prevent injury.


We present a combined hardware and software solution for markerless reconstruction of non-rigidly deforming physical objects with arbitrary shape in real-time. Our system uses a single self-contained stereo camera unit built from off-the-shelf components and consumer graphics hardware to generate spatio-temporally coherent 3D models at 30 Hz. A new stereo matching algorithm estimates real-time RGB-D data. We start by scanning a smooth template model of the subject as they move rigidly. This geometric surface prior avoids strong scene assumptions, such as a kinematic human skeleton or a parametric shape model. Next, a novel GPU pipeline performs non-rigid registration of live RGB-D data to the smooth template using an extended non-linear as-rigid-as-possible (ARAP) framework. High-frequency details are fused onto the final mesh using a linear deformation model. The system is an order of magnitude faster than state-of-the-art methods, while matching the quality and robustness of many offline algorithms. We show precise real-time reconstructions of diverse scenes, including: large deformations of users' heads, hands, and upper bodies; fine-scale wrinkles and folds of skin and clothing; and non-rigid interactions performed by users on flexible objects such as toys. We demonstrate how acquired models can be used for many interactive scenarios, including re-texturing, online performance capture and preview, and real-time shape and motion re-targeting.


Rarely viewed by the outside world, this collection of posters from the 1950s to the present encompasses a politically significant period in Vietnamese history. With their boldly rendered images of Ho Chi Minh and local heroes; guerrilla fighters, tanks and bombers; factory workers and the urban and rural landscape, these posters-many produced in small numbers under economically adverse conditions-reverberate with vibrant colors and innovative graphic language, revealing much about the country's cultural and political climate. An overview of the collection shows how imagery from indigenous folk art, the work of French-trained nationally acclaimed artists, as well as Russian and Chinese propaganda styles have all influenced the unusual, graphically diverse styles of these posters. This collection offers a deeply resonating, visually arresting social history of a country during times of peace and war.


The arts have evolved with each society as a means of consolidating cultural and social identity and connecting past with future generations (Russell-Bowie, 2006, p3). Situating the arts within a broader interdisciplinary curriculum, we believe, allows students to discover and explore social issues and their relevance to students' contemporary lives. We argue that creative music making through composition promotes a deeper and more personally relevant teaching and learning experience for teacher education students, particularly when situated within an interdisciplinary framework. The challenge for us as teacher educators' is to prepare pre-service teachers for both disciplinary and interdisciplinary learning as is required by the Victorian Essential Learning Standards (VELS). At Deakin University, in the Bachelor of Teaching (Primary/Secondary) Degree, the postgraduate unit called Humanities, Societies and Environments; Language and Music Education adopts an interdisciplinary pedagogy that encourages students to learn from each other, share content knowledge and make links between and across VELS domains. In this paper we reflect on the possibilities exploring of creative music making to enhance the teaching and learning of social education, with particular reference to issues of environmental change. Specifically, we reflect on non-music specialist students' experiences in Semester 1, 2008 using Jeannie Baker's book Window (1991) as a platform to deliberate about the impact of urbanisation on the environment. Through dramatisation and a sonic environment students were able to both further conceptualise issues of social change and their understandings of the power of integrating music across other VELS domains.


Kragur village lies on the rugged north shore of Kairiru, a steep volcanic island just off the north coast of Papua New Guinea. In 1998 the village looked much as it had some twenty-two years earlier when author Michael French Smith first visited. But he soon found that changing circumstances were shaking things up. Village on the Edge weaves together the story of Kragur villagers' struggle to find their own path toward the future with the story of Papua New Guinea's travails in the post-independence era. Smith writes of his own experiences as well, living and working in Papua New Guinea and trying to understand the complexities of an unfamiliar way of life. To tell all these stories, he delves into ghosts, magic, myths, ancestors, bookkeeping, tourism, the World Bank, the Holy Spirits, and the meaning of progress and development. Village on the Edge draws on the insights of cultural anthropology but is written for anyone interested in Papua New Guinea.


The Role of the Microbiome in Regulating House Dust Mite-Induced Asthma Alexander John Adami, PhD University of Connecticut, 2018 Asthma is a complex and highly heterogeneous disease characterized by inflammation of the airways, leading to a host of respiratory symptoms including wheeze and dyspnea. Asthma is the product of multiple interconnected immunological processes and represents a constellation of related, but distinct, disease phenotypes. Disturbingly, the prevalence of the disease has more than doubled since the 1980s, and efforts to understand this increase have led to the consideration of the microbiome, or the communities of microorganisms that dwell on and within us, as a key player in the pathology and regulation of this disease. While recent years have seen an explosion of new research in this area, we are only beginning to untangle to mechanisms by which the microbiome may influence asthma. Utilizing a house dust mite-induced model of experimental asthma, we explored the relationship between the microbiome and the development of both allergic airway disease and the development of tolerance and disease resolution. Herein, we report that HDM exposure has can alter the gut microbiome, producing distinct changes in the microbial community over the course of HDM exposure, but that these effects are not consistent between treatment groups. We demonstrate that oral tolerance is not inducible for HDM, in contrast to a large body of evidence in other experimental allergens such as ovalbumin, suggesting that the inhalational tolerance seen with this allergen forms by independent Alexander John Adami University of Connecticut, 2018 mechanisms within the lungs. We describe a new, clinically-relevant model of early-life antibiotic exposure that produces heightened asthma severity, including the first evidence that brief exposure to antibiotics after weaning is sufficient to alter the pathophysiology of asthma later in life. Furthermore, we demonstrate that the enhanced disease seen in this model may arise from deficiencies in pulmonary regulatory T Cells driven by loss of diversity in the microbiome. Finally, we explore the ability of antibiotic treatment to influence the development of inhalational tolerance, reporting that lifelong exposure to antibiotics can impair tolerance development through mechanisms that may be mediated by a loss of regulatory T and B Cells.


Historically, sport fandom and spectating have tended to be more common among males than females. However, recent trends indicate that women are showing a greater interest in these activities (Wann, Melnick, Russell, & Pease, 2001). Researchers Dietz-Uhler, Harrick, End, and Jacquemotte (2000) have reported that there is now roughly an equal amount of males and females who consider themselves to be sport fans (based on raw numbers of persons in their sample). However, Dietz-Uhler and associates also found that females are not as likely as men to highly identify with being a sport fan. Therefore, females perceive themselves as sport fans but are less likely to view being a sport fan as an important part of their identity. Much of the early research explored differences between female and male fans as well as perceptions of them. For instance, males are more likely to engage in traditional fan behaviors such as watching sport on television, learning about the players and discussing sport (Dietz-Uhler et al., 2000; Gantz & Warner, 1991). Further, when asked to describe the reasons they are interested in sport, male fans (relative to female fans) are more likely to be motivated by eustress, self-esteem, and aesthetics (Dietz-Uhler et al., 2000; Wann, 1995; Wann, Schrader, & Wilson, 1999). Females, on the other hand, are more likely to consider themselves to be sport fans because they enjoy watching sporting events with family (Dietz-Uhler et al., 2000). This research has helped us understand differential perceptions of fan behaviors as a function of gender. Dietz-Uhler, End, Jacquemotte, Bentley, and Hurlbut (2000) extended the research on the reasons why and how females and males view themselves as sport fans and examined how others perceive the differences between the sexes. They found that those who identified strongly with being a sport fan believed that males engage in more "traditional" sport fan behaviors (i.e. attending games, talking about sports to friends, learning about players, etc.) and perceived that there are greater differences between male and female sport fans. However, if the participants were not strongly identified with being a sport fan, they did not believe there to be a significant difference between male and female sport fan behavior. Taking it one step further, Wann, Schinner, and Keenan (2001) investigated how males perceive the female sport fan. They found that men with a high interest in sport tend to view a female with a similarly high interest in sport positively, while evidencing less positive feelings for females who show little or no interest in sport. This was termed the "Something About Mary" effect, based on the movie released in 1998. In the film, a female character (Mary) showed a high level of interest in sport. Mary played various sports, explicitly expressed interest in watching and following sport, and at one point, stated, "Hey, do you want to go upstairs and watch Sportscenter?" In the movie, the female was also shown as very attractive and feminine, suggesting that this may be an important factor for Mary. Does the gender role orientation of female fans influence the evaluations men have of her? This question was the focus of the current research. Being a sport fan in the past has typically been a male-dominated domain (Wann, Melnick, et al., 2001) and the media has followed suit when covering or advertising sporting events (Duncan, 1990; Duncan & Hasbrook, 1988). Advertisements on television during sporting events usually depict a male as the main focus. If there is a female portrayed, she is usually very attractive. Not only do advertisers show mainly men in commercials during sporting events, but they also portray female athletes in provocative ways, showing more posed for pictures than action shots when compared to male athletes (Duncan, 1990; Duncan & Hasbrook, 1988). Research has shown that men are more likely to pay attention to activities (e. …


There has never been a Help Desk manual like this. 100 Success Secrets is not about the ins and outs of the Help Desk. Instead, it answers the top 100 questions that we are asked and those we come across in forums, our consultancy and education programs. It tells you exactly how to deal with those questions, with tips that have never before been offered in print:. This book is also not about a Help Desk's best practice and standards details. Instead it introduces everything you want to know to be successful with and in a Help Desk: Advantages That Help Desk LAN Analysts, PC Technicians Can Do For Your Business, An Introduction to the Listening Processes Help Desk Program, Another Name for Desk Help Software, Applying Helpdesk Applications, Being a Helpdesk Supervisor, Benefits of Software Help Desk, Computer Call Center Help Desk Coping With the Demands of the Call Center Generation, Computer Help Desk in a Call Center Environment, Customer Service Help Desk - Pointers to Delivering World Class Customer Service, Defining Help Desk Customer Service, Delivering Solutions Through Microsoft Helpdesk Remote Assistance, Do I Need a Help Desk PC Technician?, Do I Qualify as a Call Center Help Desk Agent?, Do I Qualify as a Help Desk Administrator?, Each Level of Support Help Desk Procedures, Entry-Level Helpdesk Computer: The Answer For Small Businesses!, Frontline Defense: The Helpdesk Representative, Gain Entry to the IT World Through the Entry-Level in a Junior Level Help Desk Support Position, Get Access From Your Computer Administrator's Help Desk for Windows / Unix, Good For Us, We Have Front Desk Help, the Heroic Front Liners., Help Desk Analyst, Not Your Typical Customer Service Agent, Help Desk Computer Operations Officers Working Their Way in Securing Company Premises, Help Desk Coordinators: What They Can do for You and Your Business, Help Desk Engineer, A Career Worth Eyeing For, Help Desk Exceeding Customer Expectations, Help Desk Guides to Web Design Computer Programmers, Help Desk Jobs, Exciting Yet Challenging, Help Desk Managers Making a Difference for Their People, Help Desk PC Support to Answer Your Needs, Help Desk Receptionist: More than Just a Clerical Job, Help Desk Software Applications Tools for Excellent Customer Service, Help Desk Tech, Billing, Registrations, Retention and Telemarketing Working Together as a Team, Help Desk Technician - The Company's Main Man (or Woman), Help Desk: How to Troubleshoot With Your Client, Helpdesk: You Are a Specialist in Customer Support, Hewlett Packard Comes Out With HP Help Desk Services, Hewlett Packard Help Desk Facility, How Companies Provide Help Desk Remedies for Stressed-Out Agents, How Does a Help Desk PC Call Center Handle Angry Callers?, How to Prepare for a Career as a Computer Network Help Desk Technician, Importance of a Help Desk, IT Help Desk In-synch with Today's Technology, Let the Help Desk Support Consultant / Analyst do the Work, Need for a Help Desk Solution, PC Helpdesk: Computer Desktop Knowledge 101, PC Technician Help Desk Does Wonders, Reasons Why You Need Help Desk Applications in Your Company, Reasons Why Your Business Needs Desktop Support and Help Desk Administration, Relieving Help Desks of Help Desk Security Burdens, Relieving Stress for PC Help Desk Support Staff, Requirements to Become a Computer Help Desk Technician, Role of the Help Desk Desktop 3rd Level, Solutions for Computer IT Hardware, Technical and Accounts Services - Most Common Types of Help Desk Support, Technical Support Help Desk Troubleshooting Internet Connection Issues, Techniques on How to Handle Computer Help Desk Issues, Thanks for Help Desk Tech Support, The Basics About the Online Help Desk, The Benefits Derived From Teaching Help Desk Staff, The Benefits of Free Help Desk Support Software, The Downside of Working as a Help Desk Assistant, and much more